Location: Budapest FC; Biatorbagy FC
Workplace: OnSite
Location: Budapest, Jászberényi street 45 & Biatorbágy, Mészárosok útja 6.
Operations is at the core of Kifli.hu http://Kifli.hu, ensuring our fulfillment centers run reliably, efficiently, and at scale every single day. As we continue to grow, external partner capacity and workforce services are critical to our operational flexibility and high-volume performance.
We are looking for a HR Project Manager to own the end-to-end management of external suppliers and overall warehouse capacity across our operations in Hungary.
In this role, you will lead supplier relationships, and partner closely with operations leadership to ensure our fulfillment centers always have the right capacity to hit ambitious business targets.
WHY THIS ROLE IS EXCITING
- Direct business impact: You will directly influence Kifli’s daily operational performance, fulfillment capacity, and ability to deliver on growth targets.
- Full ownership: You won’t just track metrics—you will directly own the supplier relationships, external workforce strategy, and capacity lifecycle across our Hungarian operations.
- Build and scale: You will design and implement scalable processes to improve capacity flexibility and remove operational bottlenecks.
- Leadership exposure: You will manage and coach a team of coordinators while working closely with senior operations leadership.
WHAT YOU WILL OWN AND DELIVER
- Supplier & Capacity Management: Own the capacity lifecycle for our fulfillment centers and build strong, high-performing partnerships with external suppliers.
- Operational Alignment: Partner with operations leadership to forecast capacity needs and align supplier plans with changing business priorities.
- Team Leadership: Lead, mentor, and coach a team of project coordinators (in-house or outsourced), ensuring consistent execution and delivery against operational targets.
- Process Improvement: Identify capacity constraints and introduce process enhancements that increase flexibility and speed without sacrificing quality.
- Performance Tracking: Maintain clear oversight of daily warehouse capacity status using updates from suppliers and project coordinators to make data-driven operational adjustments.
WHAT WE ARE LOOKING FOR
- Relevant Experience: Proven track record in managing external suppliers and large-scale capacity within retail, logistics, FMCG, e-commerce, or similar fast-paced environments.
- People Leadership: Demonstrated experience managing, coaching, and developing teams to achieve operational targets.
- Analytical & Strategic Thinking: Strong knowledge of capacity management strategies with the ability to leverage operational data to drive decisions.
- Stakeholder Management: Excellent communication skills with a proven ability to build strong relationships across internal operations teams and external vendors.
- Language Skills: Fluent Hungarian and advanced English (both written and spoken).
NICE TO HAVE
- Experience working in a fast-scaled, hyper-growth, or e-commerce environment.
- Knowledge of local labor market trends and Hungarian labor law concepts.
#Kifli
Location: Almaty, Kazakhstan
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Job Summary
We are seeking a highly organized and detail-oriented Telecom and Mobility Management Analyst
with a focus in mobile device logistics and carrier services to join our IT Asset Management team. As the Telecom and Mobility Management Analyst, you will play a critical role in managing and optimizing DoorDash’s global mobile portfolio. This role will focus on managing the full lifecycle of mobile devices and overseeing carrier services across all global regions. The ideal candidate will work cross-functionally with our Support teams and Client Platform Engineering teams, particularly those supporting various Mobile Device Management (MDM) solutions such as Mosyle, SOTI, etc.
What You'll Be Doing
Serve as the primary point of contact for all global mobile carrier relationships.
Manage procurement, activation, and cancellation of carrier services and lines.
Monitor mobile usage, costs, and invoices; identify and resolve billing discrepancies.
Negotiate carrier contracts and ensure service-level agreements (SLAs) are met.
Maintain inventory of active lines, SIM cards, serial #’s and associated device plans.
Oversee end-to-end lifecycle of mobile devices – procurement, deployment, tracking, maintenance, upgrades, and disposal.
Ensure accurate asset records in ITAM systems and compliance with internal standards.
Support logistics and fulfillment of mobile devices for new hires, replacements, or regional initiatives.
Partner with Support teams to ensure timely fulfillment and support for mobile device requests.
Collaborate closely with Client Platform teams on MDM policy enforcement, enrollment automation, and compliance.
Manage onboarding/offboarding processes related to mobile device allocation and recovery.
Generate reports on mobile asset inventory, carrier usage, cost trends, and policy compliance.
Maintain and update process documentation, user guides, and knowledge base articles related to mobile services.
The Expertise and Skills You Bring
5+ years of experience in IT Asset Management, Telecom Expense Management, or similar field.
Working knowledge of mobile carrier platforms, contract structures, and device procurement.
Experience with at least one MDM platform (e.g., Mosyle, Intune, Jamf, AirWatch).
Strong collaboration and communication skills; ability to work across global teams.
Proficient with ITSM/ITAM tools (e.g., ServiceNow, Freshservice, Jira) and Excel.
Experience in a multinational organization with global device and carrier management.
Ability to communicate effectively with cross-functional teams and end users.
Proven experience managing vendor relationships and negotiating contracts.
Excellent analytical, problem-solving, and organizational skills.
Exceptional communication skills with the ability to collaborate effectively across diverse teams.
Proficiency in PowerPoint, Google Suite, JIRA or other related project management tools
Ability to work independently and as part of a team in a fast-paced environment
Detail oriented, problem solver & resourceful
Next Steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please submit your application in English
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
At Salesloft, our People Operations Coordinator is foundational to a high-performing People team. Each coordinator embeds with their assigned business function(s) (e.g., Engineering, Marketing, Sales) to provide full employee lifecycle support, from offer through exit.
УдалённоEach coordinator also serves as the expert for an assigned country, bringing local compliance knowledge, language, and time zone coverage to the team; Serves as the expert for an assigned country, bringing knowledge of local employment practices and compliance requirements, along with language and time zone coverage; You enjoy partnering with business leaders, adapt easily across time zones and cultures, and want to build toward a career as a People Business Partner or in People Operations leadership; Comfort supporting business leaders and managers, and working across time zones and cultures
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Staff Software Engineer to join the Business Systems team. In this role, you will play a crucial role in architecting, developing, and optimizing the backend infrastructure and user experiences that underpin WHOOP’s internal operations, enabling scale and efficiency across the organization. You’ll design, build and evolve critical services and integrations that support Supply & Demand Planning, Inventory Management, Order Management, Fulfillment & Logistics, Membership Services, and other business functions. This role is designed for a visionary backend engineer who is passionate about building scalable, reliable, and flexible systems, eager to tackle high-impact challenges, and committed to delivering user-centric solutions that pave the way for our growth.
RESPONSIBILITIES:
- Set technical direction for critical domains within the Business Systems team, establishing an architecture and roadmap that balances immediate business priorities with long-term reliability, flexibility, and scale.
- Architect, develop, and maintain backend services, APIs, integrations, and internal tools that connect business platforms, reduce manual work, and improve the accuracy and flow of data across systems.
- Design and implement well-loved user experiences to interact with backend systems.
- Partner with stakeholders across all of the teams mentioned above to understand critical workflows, identify opportunities for needle-moving improvement, and translate them into technical solutions.
- Lead engineering efforts for complex technical initiatives from discovery through production rollout, coordinating dependencies across teams and vendors and measuring outcomes through operational efficiency, reliability, and user adoption.
- Strengthen the security and resilience of business-critical systems through automated testing, observability, appropriate access controls, and improvements informed by production incidents.
- Mentor engineers and elevate technical decision-making through hands-on development, thoughtful design and code reviews, and clear documentation that builds shared understanding and ownership.
- Independently drive your agenda forward; this is a highly cross-functional role that needs broad trust and alignment in order to thrive. You must be skilled in driving this independently while also being able to move quickly.
QUALIFICATIONS:
- BS in Computer Science, Engineering, or equivalent experience.
- 8+ years of professional backend software engineering experience.
- Experience delivering and operating production software for complex business workflows, with demonstrated technical leadership across multiple systems or teams.
- Ability to evaluate architectural tradeoffs across custom software and third-party platforms, considering business value, security, reliability, and ongoing maintenance.
- Deep expertise in designing APIs, working with relational databases, and integrating enterprise applications or cloud services, including managing data consistency, retries, and failure recovery.
- Strong software engineering fundamentals and proficiency in at least one modern backend programming language (e.g., Java, Python, Go, or similar)., with a track record of writing maintainable, well-tested code.
- Demonstrated ability to interface with multiple product domains, particularly in developing backend solutions for resilient, high-throughput data processing networks, task automation, and streamlined workflows to optimize business operations
- Deep experience with cloud-based infrastructure (e.g., AWS, GCP, or Azure) and distributed systems.
- A strategic problem-solver with the ability to turn ambiguous business needs into practical technical plans and communicate decisions clearly to both technical and nontechnical stakeholders.
- A proactive, collaborative team player, eager to take on new challenges, continuously learn, and adapt in a fast-paced, data-informed environment
- Experience mentoring engineers and influencing cross-functional partners through collaboration, sound technical judgment, and a focus on shared outcomes.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: San Francisco, CA, USA
About the role
Chime Engineering is growing rapidly as we scale to support the financial needs of our members. We are looking for driven engineers to join our Membership team, where you'll work across the full stack, building and evolving the features that deepen member engagement, drive retention, and deliver ongoing value through Chime's membership experience. You will own projects end-to-end, from shaping architecture and designing APIs to building polished front-end experiences and maintaining the ongoing health of the code.
In this role, you can expect to
Design, develop, test, and scale features across backend services and front-end surfaces that power membership benefits, rewards, and engagement experiences
Build and iterate on APIs and UI components that deliver a seamless, high-quality member experience in Chime's mobile app
Partner with product, design, data science, and cross-functional stakeholders to understand member needs, define experiments, and ship solutions that move key membership metrics
Apply a metrics-driven mindset to decision-making and prioritize efforts based on member and business impact
Proactively identify opportunities to improve system reliability, performance, and scalability across the stack
Contribute to a culture of technical excellence through mentorship, code reviews, and driving best practices
To thrive in this role, you have
5+ years developing software in a production environment at scale
Proven experience with Ruby on Rails or comparable frameworks
Proficiency with modern front-end technologies (e.g., React, React Native, or TypeScript-based frameworks)
A product mindset with a strong bias toward experimentation, iteration, and measuring impact
A collaborative spirit and strong communication skills, with experience working cross-functionally
Experience working with transactional databases, caching systems, and API design
Comfort working across the stack and a desire to understand how all the pieces fit together
Experience with experimentation frameworks and data-driven product development is a plus
#LI-Onsite #LI-SL1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$164,000
—
$227,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: San Francisco, CA, USA
About the role
Jade is Chime’s AI financial partner, helping members better understand and manage their money. We’re looking for a senior software engineer who enjoys building reliable products and systems, solving practical problems, and learning new technologies.
You’ll help make Jade more discoverable, relevant, and engaging by connecting members with meaningful AI-powered experiences. You’ll work across the stack, building services, APIs, and member-facing features that power Jade. Our backend primarily uses Python, and we welcome engineers with experience in other languages who are interested in learning it. You’ll also help improve the quality, reliability, and performance of Jade as the product evolves.
We value strong engineering fundamentals, thoughtful problem-solving, and curiosity. Prior experience with AI or machine learning is preferred, but not required.
In this role, you can expect to
Design full-stack services and APIs that support Jade’s capabilities.
Own scoped features from technical design through implementation and rollout, with feedback and support from your teammates.
Contribute to automated evaluations, testing, and experimentation to understand model behavior, measure quality, and assess the impact of new features.
Improve system reliability, performance, and observability, and help investigate production issues.
Partner with engineering, product, design, and data teammates to understand member needs and iterate on useful experiences.
To thrive in this role, you have
2+ years developing software in a production environment at scale
Experience with modern front-end technologies such as React Native, React, or Typescript
Proficiency in a backend programming language, such as Python, Go or Ruby, and the ability to write clean, maintainable, and well-tested code.
Experience building backend services or applications, including working with APIs and databases.
Strong systems thinking, you can reason about how components fit together, how data moves through a system, and where failures might occur.
An understanding of distributed systems fundamentals, including service communication, reliability, and trade-offs around latency, consistency, and scale.
Strong problem-solving and debugging skills, with the ability to break work into manageable steps and explain technical choices.
A collaborative approach, clear communication, and a willingness to ask questions, incorporate feedback, and learn unfamiliar technologies.
Experience deploying and supporting a production application, including monitoring, troubleshooting, or working with cloud infrastructure.
The following are preferred, but not required:
Experience with Python and its backend development ecosystem.
Familiarity with large language models (LLMs), including using model APIs, prompts, or tools to build applications.
Exposure to AI evaluations (“evals”), such as using test cases, datasets, or experiments to measure response quality and identify regressions.
Familiarity with AI tools and frameworks such as LangSmith, LangChain, LangGraph, Amazon Bedrock, or comparable platforms. Experience with any particular tool is not expected.
Your exposure to AI can come from professional work, personal projects, or hands-on learning. We welcome strong engineers who are interested in growing into this space.
#LI-Onsite #LI-SL1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$133,000
—
$184,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: San Francisco, CA, USA
About the role
Jade is Chime’s AI financial partner, helping members better understand and manage their money. We’re looking for a software engineer who enjoys building reliable systems, solving practical problems, and learning new technologies.
You’ll work on the services, APIs, and integrations behind Jade, helping our members interact with AI as part of their Chime experience. Our backend primarily uses Python, and we welcome engineers with strong experience in other languages who are interested in learning it. You’ll build capabilities for our members and help improve the quality, reliability, and performance of our new AI-powered product.
We value strong engineering fundamentals, thoughtful problem-solving, and curiosity. Prior experience or specialization in AI or machine learning is preferred, but not required. You’ll have opportunities to develop that knowledge on the team.
In this role, you can expect to
Design, build, and test backend services and APIs that power Jade’s capabilities.
Build integrations that connect AI models with member data, tools, and Chime services.
Own scoped features from technical design through implementation and rollout, with feedback and support from your teammates.
Contribute to automated evaluations, testing, and experiments that help us understand model behavior, measure quality, and catch regressions.
Improve system reliability, performance, and observability, and help investigate production issues.
Partner with engineering, product, design, and data teammates to understand member needs and iterate on useful experiences.
To thrive in this role, you have
2+ years developing software in a production environment at scale
Proficiency in a backend programming language, such as Python, Go or Ruby, and the ability to write clean, maintainable, and well-tested code.
Experience building backend services or applications, including working with APIs and databases.
Strong systems thinking, you can reason about how components fit together, how data moves through a system, and where failures might occur.
An understanding of distributed systems fundamentals, including service communication, reliability, and trade-offs around latency, consistency, and scale.
Strong problem-solving and debugging skills, with the ability to break work into manageable steps and explain technical choices.
A collaborative approach, clear communication, and a willingness to ask questions, incorporate feedback, and learn unfamiliar technologies.
Preferred Qualifications
The following are preferred, but not required:
Experience with Python and its backend development ecosystem.
Familiarity with large language models (LLMs), including using model APIs, prompts, or tools to build applications.
Exposure to AI evaluations (“evals”), such as using test cases, datasets, or experiments to measure response quality and identify regressions.
Familiarity with AI tools and frameworks such as LangSmith, LangChain, LangGraph, Amazon Bedrock, or comparable platforms. Experience with any particular tool is not expected.
Experience deploying and supporting a production application, including monitoring, troubleshooting, or working with cloud infrastructure.
Your exposure to AI can come from professional work, personal projects, or hands-on learning. We welcome strong engineers who are interested in growing into this space.
#LI-Hybrid #LI-SL1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$133,000
—
$184,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE ROLE
Rain is looking for a Business Development Lead to build and scale our presence in the rapidly emerging agentic commerce ecosystem.
You’ll drive new business by identifying high-value opportunities, developing strategic partnerships, and building a strong commercial pipeline. You’ll also help shape Rain’s commercial thesis at the intersection of stablecoins and AI, identifying where our infrastructure can unlock new use cases and where Rain has a right to win.
Working closely with Product and Engineering, you’ll translate market insights into commercial and product opportunities and position Rain as a critical infrastructure partner for the next generation of commerce.
This is a highly entrepreneurial role for someone who can see where the market is headed, move early, and turn emerging opportunities into meaningful growth for Rain.
WHAT YOU’LL DO
- Build Rain’s agentic commerce pipeline: Identify, source, and develop high-value commercial opportunities across AI-native companies, agent platforms, agentic commerce infrastructure providers, and emerging payment ecosystems.
- Develop our agentic commerce strategy: Define priority segments, use cases, target accounts, and partnership opportunities, with a particular focus on where stablecoin and payments infrastructure can unlock new capabilities for AI-powered commerce.
- Drive commercial execution: Develop compelling value propositions, manage a high-quality pipeline, and work cross-functionally to convert opportunities into long-term partnerships.
- Stay ahead of the market: Identify emerging trends, technologies, companies, and use cases across AI and payments early, and translate them into commercial opportunities and strategic priorities for Rain.
- Own strategic partnerships: Lead opportunities from initial outreach and discovery through solutioning, negotiation, deal execution, and handoff.
- Build the ecosystem: Establish relationships with founders, developers, and industry leaders shaping the future of AI-powered commerce and autonomous payments.
- Partner with Product and Engineering: Bring market intelligence and prospective partner feedback into product discussions, helping inform Rain’s roadmap and identify opportunities for new capabilities.
- Shape Rain’s market position: Develop our point of view on the role of stablecoins in agentic commerce and build Rain’s position as a leading infrastructure partner in the ecosystem.
WHAT WE’RE LOOKING FOR
- 6+ years of experience in business development, strategic partnerships, or a related commercial role, ideally within AI, fintech, payments, or emerging technology.
- Strong understanding of the AI ecosystem, particularly agentic commerce, AI agents, and the infrastructure enabling autonomous transactions.
- Demonstrated ability to source, develop, negotiate, and close strategic commercial partnerships.
- Entrepreneurial mindset with experience building new business opportunities end to end, entering emerging markets, or developing go-to-market strategies from the ground up.
- Strong commercial judgment and the ability to identify high-potential opportunities in rapidly evolving markets.
- Ability to form an independent point of view on emerging markets and translate it into commercial action.
- Ability to engage credibly with both technical and business stakeholders, translating complex technologies into clear commercial value propositions.
- Exceptional communication, relationship-building, and negotiation skills.
- High degree of ownership, intellectual curiosity, and bias toward action.
- Comfortable operating independently in a fast-paced environment with evolving priorities and limited established playbooks.
NICE TO HAVE
- Direct experience working at an AI-native company, agentic commerce platform, or AI infrastructure provider.
- Existing relationships within the AI developer, agentic commerce, or emerging payments ecosystem.
- Familiarity with AI agent frameworks, agent payment protocols, and emerging standards for autonomous transactions.
- Experience with payments infrastructure, card issuing, stablecoins, wallets, or blockchain-based financial services.
- Track record of building and scaling a new commercial vertical or ecosystem partnership strategy.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
Translate complex product capabilities, clinical outcomes, and value propositions into compelling, differentiated narratives tailored to buyer needs, segments, and business priorities.
Apply generative and agentic AI to rethink content workflows, improving how teams discover, draft, personalize, and refine content while reducing manual effort and strengthening response quality.
Experiment with emerging AI technologies to create more connected, scalable content experiences across the pursuit journey, from market narratives and RFP responses to finalist presentations, ensuring a consistent and compelling story of Lyra's value.
Own the content strategy, architecture, and quality of Responsive, ensuring our proposal knowledge base reflects Lyra's latest positioning, product capabilities, and proof points. Manage governance and content standards that improve AI retrieval, response accuracy, and overall quality.
Turn recurring RFP questions, buyer priorities, and content gaps into actionable insights that strengthen Lyra's positioning, connect messaging across the pursuit journey, and more clearly communicate our value to buyers.
Partner with Proposal Managers, Writers, Product Marketing, Segment and Solution Marketing, Sales, and Customer Success to close messaging gaps, establish content validation processes, and develop stronger, reusable narratives across the pursuit journey.
Qualifications
8+ years in content strategy, product marketing, solution marketing, proposal content, or a related field, with a strong foundation in positioning, messaging, and persuasive business writing.
Demonstrated experience applying generative and agentic AI capabilities to content development, with curiosity and enthusiasm for experimenting with new tools, workflows, and approaches.
Exceptional writing and editing skills, with the ability to simplify complex information, articulate differentiation, and create compelling narratives for business audiences.
A proactive, experimental mindset, with the ability to identify opportunities, challenge existing approaches, and turn new ideas into practical improvements.
Demonstrated experience both using and managing proposal management platforms such as Responsive, including hands-on ownership of content libraries, knowledge architecture, content governance, and AI-powered response capabilities.
Strong understanding of the RFP and complex sales process, including how messaging, positioning, buyer priorities, and competitive differentiation influence a pursuit.
Experience developing and maintaining reusable content that can be adapted for different audiences, segments, and use cases.
Strong strategic judgment, with the ability to evaluate not only whether content is accurate, but whether it is relevant, persuasive, and effective.
Ability to translate complex product, technical, or industry information into clear, customer-focused messaging.
Strong cross-functional collaboration skills, with experience partnering with Product Marketing, Sales, Customer Success, and other stakeholders to align messaging and content priorities.
Experience in health care, benefits, or another complex or regulated industry is a plus.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Content Innovation Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $95,000 to $131,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Austin, TX, USA
About the role
This is a high-visibility opportunity to own the health, evolution, and strategic value of a member operations ecosystem at Chime's only onshore customer operations center.
You will lead as one part
Operator
(running the operations with rigor), one part
Strategist
(improving the operations by challenging what exists), and one part
Influencer
(informing the business by turning frontline signals into company decisions). The role carries real executive presence: you'll be the person in the room translating what's happening on the frontline into decisions senior leaders act on. This is an on-site role (location TBD - Austin, San Antonio) — you'll be embedded with the operation you own, not managing it from a distance, and you'll serve as a cultural ambassador for Chime within the partnership (BPO) and a highly effective motivator of front line staff. You will play a hands-on role in daily partner governance, business reviews, escalation management, and operational initiatives that improve frontline execution and member outcomes.
In this role, you can expect to
Run the Operations
Own performance governance for assigned Partner/BPO operations, including SLAs, quality, productivity, staffing adherence, operational efficiency, and member experience outcomes.
Lead daily, weekly, and monthly partner performance reviews with clear metrics, action plans, owners, timelines, and expected business impact.
Drive accountability with external partners by identifying performance gaps, aligning on corrective actions, and ensuring sustained follow-through.
Improve the Operations
Challenge existing processes, technology, staffing models, and site/channel strategy rather than optimizing within them.
Lead complex, cross-functional initiatives that improve member and service experience, from problem definition and stakeholder alignment through execution, change management, and post-launch measurement.
Identify automation and AI opportunities within the partner operation, and help redesign the operating model as routine volume shifts to AI Agents.
Influence the Business
Operate with a level of entrepreneurship and ownership consistent with running a business unit, not administering a contract.
Translate operational performance trends into root-cause insights, risk assessments, and data-backed recommendations.
Develop concise, executive-ready updates that connect frontline performance, member impact, risks, tradeoffs, and recommended next steps — with a point of view.
Build the Chime Culture Onsite
Establish and sustain a shared Chime culture in our onshore BPO partner location.
Partner with Chime and BPO leaders to translate Chime’s values—including member obsession and financial peace of mind—into observable behaviors, coaching expectations, hiring standards, and recognition programs.
Own and measure cultural health through indicators such as leadership visibility, employee engagement, attrition, coaching quality, product fluency, member sentiment, and frontline feedback closure.
To thrive in this role, you have
10+ years of experience in leading on site Customer Experience operations, Partner/Vendor Management, BPO operations, or a related operational leadership role, ideally within financial services or another highly regulated environment.
Executive presence and sound business judgment - comfortable building trust and influencing decisions — including with senior stakeholders — combined with high ownership and comfort operating autonomously in ambiguity.
Strong analytical skills - demonstrated ability to identify trends, diagnose root causes, assess risks, and build clear, actionable recommendations — own partner performance.
Demonstrated ability to challenge the status quo — a track record of redesigning a process, system, or operating model — paired with the influence, relationship-building, and communication skills to drive alignment and accountability without direct authority.
Proficiency with tools such as Claude, ChatGPT, Excel, Google Sheets/Slides, Looker, Jira, or similar tools.
Onsite presence required at least 5 days a week
Willingness to travel domestically and internationally as needed.
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$130,000
—
$208,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Bardstown, KY
THE ROLE: Warehouse Associate--Fulltime
Location: Shepherdsville, KY
Overview
: The
Warehouse Associate
is responsible for performing various general warehouse duties. Warehouse Associates will operate cross-functionally throughout the distribution center to ensure efficient running of the distribution center in order to meet customer needs.
Key Responsibilities:
Order Fulfillment
: Accurately pick, pack, and prepare customer orders for shipment, utilizing RF scanners, carts, and multi-level mezzanines.
Receiving & Put-Away
: Receive, unload, and put away incoming products, ensuring items are correctly profiled and stored in the warehouse management system.
Inventory Control
: Participate in regular cycle counts and inventory audits to ensure accuracy. Process, inspect, and credit customer returns according to established procedures.
Material Handling
: Safely operate material handling equipment such as pallet jacks and conveyors to move freight, stock, and other materials.
Safety & Organization
: Maintain a safe, clean, and organized work area by strictly adhering to all 5S principles and company safety policies.
General Duties
: Uphold all company policies and ethical standards. Perform value-added services and other duties as assigned.
Shift Structure
(subject to change based on business need)
First shift (Weekday)
Pay:
$17.00 per hour
Schedule
: Monday – Friday
Hours
: Typical start times are 6am unless working overtime
Requirements:
H.S. Diploma or General Education Degree (GED) or equivalent work experience preferred
Relevant experience in a warehouse, distribution, or manufacturing environment preferred.
Successful completion of a post-offer criminal background check
Must provide proof of right to work in the U.S.
Must be willing and able to work overtime as required, may include weekends
Must be able to provide regular and reliable attendance
Must have a positive, team-oriented attitude and a willingness to help others
Must be able and willing to be cross-trained and rotate through various warehouse functions
Physical Demands:
Requires manual dexterity to handle, feel, and manipulate objects and use handheld devices.
Must be able to stand, walk, bend, squat, stoop, and reach for the duration of an 8 to 10-hour shift.
Must be able to lift, move and carry objects weighing up to 50 pounds without assistance.
Must be able to push and pull carts and other equipment with a force of up to 75 pounds.
Must be able to climb ladders and stairs, and work at elevated heights of up to 40 feet
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to hear, speak, and read to effectively communicate with team members and supervisors.
Work Environment:
Work is performed in a warehouse facility. The work environment is characterized by moderate to loud noise levels from machinery and equipment. The facility is not climate-controlled and is subject to seasonal temperature fluctuations, potentially exceeding 90 degrees Fahrenheit in summer and falling below 40 degrees in the winter.
Perks
Associates are eligible for Medical/Dental/Vision benefits on
DAY ONE
of employment
Recognition lunches for employee achievements
The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#LI-Onsite
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications:
We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our
GDPR Applicant Privacy Notice
and
CCPA Applicant Privacy Notice
or contact us at recruitingcoordinator@ruegiltgroupe.com.
Location: Elizabethtown, KY
THE ROLE: Warehouse Associate--Fulltime
Location: Shepherdsville, KY
Overview
: The
Warehouse Associate
is responsible for performing various general warehouse duties. Warehouse Associates will operate cross-functionally throughout the distribution center to ensure efficient running of the distribution center in order to meet customer needs.
Key Responsibilities:
Order Fulfillment
: Accurately pick, pack, and prepare customer orders for shipment, utilizing RF scanners, carts, and multi-level mezzanines.
Receiving & Put-Away
: Receive, unload, and put away incoming products, ensuring items are correctly profiled and stored in the warehouse management system.
Inventory Control
: Participate in regular cycle counts and inventory audits to ensure accuracy. Process, inspect, and credit customer returns according to established procedures.
Material Handling
: Safely operate material handling equipment such as pallet jacks and conveyors to move freight, stock, and other materials.
Safety & Organization
: Maintain a safe, clean, and organized work area by strictly adhering to all 5S principles and company safety policies.
General Duties
: Uphold all company policies and ethical standards. Perform value-added services and other duties as assigned.
Shift Structure
(subject to change based on business need)
First shift (Weekday)
Pay:
$17.00 per hour
Schedule
: Monday – Friday
Hours
: Typical start times are 6am unless working overtime
Requirements:
H.S. Diploma or General Education Degree (GED) or equivalent work experience preferred
Relevant experience in a warehouse, distribution, or manufacturing environment preferred.
Successful completion of a post-offer criminal background check
Must provide proof of right to work in the U.S.
Must be willing and able to work overtime as required, may include weekends
Must be able to provide regular and reliable attendance
Must have a positive, team-oriented attitude and a willingness to help others
Must be able and willing to be cross-trained and rotate through various warehouse functions
Physical Demands:
Requires manual dexterity to handle, feel, and manipulate objects and use handheld devices.
Must be able to stand, walk, bend, squat, stoop, and reach for the duration of an 8 to 10-hour shift.
Must be able to lift, move and carry objects weighing up to 50 pounds without assistance.
Must be able to push and pull carts and other equipment with a force of up to 75 pounds.
Must be able to climb ladders and stairs, and work at elevated heights of up to 40 feet
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to hear, speak, and read to effectively communicate with team members and supervisors.
Work Environment:
Work is performed in a warehouse facility. The work environment is characterized by moderate to loud noise levels from machinery and equipment. The facility is not climate-controlled and is subject to seasonal temperature fluctuations, potentially exceeding 90 degrees Fahrenheit in summer and falling below 40 degrees in the winter.
Perks
Associates are eligible for Medical/Dental/Vision benefits on
DAY ONE
of employment
Recognition lunches for employee achievements
The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#LI-Onsite
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications:
We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our
GDPR Applicant Privacy Notice
and
CCPA Applicant Privacy Notice
or contact us at recruitingcoordinator@ruegiltgroupe.com.
Location: London & San Francisco
Workplace: onsite
Application deadline: We are conducting interviews actively and aim to fill this role as soon as we find someone suitable.
ABOUT THE OPPORTUNITY
The OpenAI/Hugging Face incident may be the biggest warning shot we get before catastrophic loss-of-control. In its aftermath, Anthropic and OpenAI committed to giving embedded evaluators an unprecedented level of access.
Embedded evaluations are the best existing method to find out whether alignment is on track. With OpenAI predicting an automated researcher by March 2028, we don't have time to start with an MVP embedded evaluation and iteratively improve it. The first embedded evaluations will set the standard and we have to get it right.
As a fundamental researcher, your ground-breaking discoveries will make our embedded evaluations better. For example, our fundamental science team's paper “Measuring Reward-Seeking via Contrastive Belief Updates” can be adapted by embedded evaluators. We want more breakthroughs like this.
We are also developing a “Science of Scheming”. The goal is ambitious and we’re looking for Research Scientists and Research Engineers who are excited to build a new hard science from the ground up.
KEY RESPONSIBILITIES
Collaborate with leading AI developers. We partner with multiple labs, giving you access to a breadth of models that no single AI lab could offer. Through long-term research collaborations, your work directly impacts how the most capable AI systems are built and deployed.
Deeply study the RL dynamics that lead to the emergence of reward-seeking, evaluation awareness or misaligned preferences. Design and train model organisms, and scale your insights to frontier systems.
Work towards “Scaling laws of scheming”. Build the empirical foundations to predict how scheming risks evolve as models scale in capability.
Develop novel and ambitious evaluation techniques that have a chance of scaling to highly evaluation aware models.
Deep dive into AI cognition. Discover patterns in the reasoning processes of frontier AI systems that no one else has ever observed before.
Note: We are not hiring for interpretability roles.
KEY REQUIREMENTS
Fast-paced empirical research:
You can design and execute experiments. You always strive to speed up iteration cycles and relentlessly drive progress towards the next empirical milestone.
AI power-user:
You’re capable of using AI to accelerate your work, technical or otherwise. You have experience using different models, know which ones to use for which tasks, when not to use AI, and always experiment with new AI workflows.
Conceptual thinking and writing
: You are familiar with prior work on AI scheming, from classic literature like
Is Power-Seeking AI an Existential Risk?
to modern research. You have done enough deep thinking about the problem to generate some original ideas. Given vague and underspecified concepts, you come up with clarifying insights, clever ideas for experiments, and detailed plans. To explain your work, you can produce high-quality scientific writing, figures, blog posts, microsites, and tweet threads.
Intense interest in AI progress:
You always stay up to date on the latest model releases, and continuously tinker with new and creative AI workflows to speed up your work. You are fascinated by AI cognition and actively spend time trying to understand how they think.
Experience RL-training LLMs:
You have hands-on experience in training LLMs via reinforcement learning. You have encountered and resolved countless painful issues from GPU failures to debugging learning instabilities.
Strong analytical skills:
You bring rigorous quantitative chops from working on fields such as scaling laws in LLMs, statistical physics, dynamical systems, applied statistics etc. You're comfortable building mathematical models of empirical phenomena and know how to extract signal from noisy data.
Mission commitment:
Apollo estimates that RSI will happen soon, and we are extremely concerned that AGI will catastrophically not be aligned with human values. Hence we have an “intense, but in a good way”
culture
. We will ask a lot from you, but in return you will personally have a large impact on loss-of-control risk.
NICE TO HAVES
Software engineering skills:
Strong software engineering skills correlate highly with effective execution, even in an era of AI agents. Our entire stack uses Python.
Project management experience:
We are rapidly growing while executing high-quality research projects as fast as possible. You have previously managed strong ICs and can keep research projects on schedule despite unexpected delays or surprising experiment results.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply. We believe that excellent candidates can come from a variety of backgrounds and are excited to give you opportunities to shine. We don’t require a formal background or industry experience and welcome self-taught candidates.
BENEFITS
This role offers a market-competitive salary, equity, and competitive benefits.
Depending on your experience, you may be offered a Lead or individual contributor position.
Salary:
Recognised experts who can lead projects of significant scope: USD 350,000 - USD 590,000 or £230,000 - £395,000
Strong individual contributors: USD 245,000 - USD 405,000 or £160,000 - £270,000
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable). We are able to sponsor visas to the UK and US.
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office. We offer flexible working hours and wfh arrangements. Remote candidates will only be considered if they are exceptional and can travel at least 1 week/month to either office.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we’re primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We’re particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the detection of scheming (e.g., building evaluations and novel evaluation techniques), the science of scheming (e.g., model organisms and the study of scaling trends), and scheming mitigations (e.g., control). We closely work with multiple frontier AI companies, e.g. to test their models before deployment and collaborate on fundamental research.
At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you’re interested in more details about what it’s like working at Apollo, you can find more information here.
ABOUT THE TEAM
Alex Meinke leads the fundamental science team’s research agenda with guidance from Marius Hobbhahn, though team members lead individual projects. You will mostly work with the fundamental science team as well as our team of software engineers, but you will likely sometimes interact with the governance team to translate technical knowledge into concrete recommendations. You can find our full team here.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
How to apply: Please complete the application form with your CV. The provision of a cover letter is optional but not necessary. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, 3 technical interviews, and a final interview with Marius (CEO). The technical interviews will be closely related to tasks the candidate would do on the job. There are no LeetCode-style general coding interviews. If you want to prepare for the interviews, we suggest looking at one of our papers or blog posts published in the last 12 months. Then either (a) replicate/extend the result hands-on, or (b) identify a conceptual limitation and write a shovel-ready project plan that would address it.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. We adopt a human-centred approach: all resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: London & San Francisco
Workplace: onsite
Application deadline: We are conducting interviews actively and aim to fill this role as soon as we find someone suitable.
ABOUT THE OPPORTUNITY
The OpenAI/Hugging Face incident may be the biggest warning shot we get before catastrophic loss-of-control. In its aftermath, Anthropic and OpenAI publicly committed to giving embedded evaluators an unprecedented level of access.
Embedded evaluations are the best existing method to find out whether alignment is on track. With OpenAI predicting an automated researcher by March 2028, we don't have time to start with an MVP embedded evaluation and iteratively improve it. The first embedded evaluations will set the standard and we have to get it right.
Apollo has taken steps toward becoming an embedded evaluator at frontier labs. We want to hire experienced senior researchers with a strong track record of getting things done to execute our embeddedevaluationplans.
KEY RESPONSIBILITIES
If embedded evaluations happen, you will be on one of the following teams:
On-site embedded evaluators:
This team will spend weeks or months embedded at a frontier AI lab, where they will conduct interviews, review the lab’s evidence, gather new evidence, and write a report. They will execute a playbook quickly and adapt to unforeseen circumstances. We hold our embedded evaluators to the highest standards, so you will likely have to first prove yourself within Apollo before being sent into an embedded campaign. That is, you will probably start on the applied research team to gain context on embedded evaluations. For this team, we prefer candidates with the right to work in the US who can be based in San Francisco.
Applied researchers:
This team will be the force-multiplier behind embedded evaluations. They will prepare on-site evaluators before they are embedded and support them while they are embedded. They will do the conceptual work to determine what evidence would support a safety case, and write the playbook for on-site evaluators to optimize how fast they can gather evidence. They will develop tooling for embedded evaluators, both ahead-of-time and urgently on demand. They will be the bridge connecting fundamental research and the on-site evaluators. For example, they might convert the methodology of
“Measuring Reward-Seeking via Contrastive Belief Updates”
into turnkey code and procedures. This team can work from any of our offices.
Both are high-stakes teams. On-site embedded evaluators should be exceptionally strong at quick execution under high pressure, and very strong at planning and research. Applied researchers should be exceptionally strong at planning and research, and very strong at quick execution under high pressure. For both teams, we are excited for experienced candidates who have owned ambitious projects end-to-end under tight deadlines.
KEY REQUIREMENTS
We don’t require a formal background or industry experience and welcome self-taught candidates. We assess demonstrated ability, including through independent research and nontraditional paths; prior formal management titles are not required.
Technical safety research judgment:
You have a strong track record of producing or leading technically rigorous research relevant to understanding and reducing risks from advanced AI. Your background might include alignment, interpretability, model evaluations, control, adversarial ML, or post-training. You understand modern model training well enough to interrogate a lab’s methods and learn unfamiliar pipelines quickly. Deep experience with frontier RL or post-training is valuable but not required.
Research leadership and delivery:
You have led ambitious technical projects end-to-end under hard deadlines and managed or closely supervised strong individual contributors (ICs). You can set research priorities, delegate meaningful ownership, review technical work, and keep a team focused on the questions that matter most.
Data Analysis & Pattern Recognition:
You can extract signal from large, messy datasets. You're comfortable with quantitative analysis and know when qualitative assessment is more appropriate. You can identify anomalies and unexpected model behaviors.
Writing for high-stakes audiences:
You have experience writing about qualitative and quantitative findings for different stakeholders. You can take a pile of unorganized technical information and communicate it effectively to lab safety teams, lab leadership, governments, or the public.
Strong understanding of scheming:
You have a strong conceptual understanding of ideas like metagaming, evaluation awareness, deception, and reward-seeking. You are familiar with classic literature like
Is Power-Seeking AI an Existential Risk?
and modern research.
AI power-user:
You’re capable of using AI to accelerate your work, technical or otherwise. You have experience using different models, know which ones to use for which tasks, when not to use AI, and always experiment with new AI workflows.
Professionalism:
You can represent Apollo independently in sustained, high-stakes technical collaborations. Your professional conduct is unimpeachable. You know when to tactfully resolve disagreements with partners and when to stand firm in negotiations, and you are excellent at both of those.
Mission commitment:
Apollo estimates that RSI will happen soon, and we are extremely concerned that AGI will catastrophically not be aligned with human values. Hence we have an “intense, but in a good way”
culture
. We will ask a lot from you, but in return you will personally have a large impact on loss-of-control risk.
NICE TO HAVES
Software engineering skills:
Strong software engineering skills correlate highly with effective execution, even in an era of AI agents. Our entire stack uses Python.
Prior embedded expertise:
You have previous experience in professional services like auditing or consulting. You’ve learned lessons from working on-site with clients that will generalize to working with frontier AI labs.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply. We believe that excellent candidates can come from a variety of backgrounds and are excited to give you opportunities to shine.
BENEFITS
This role offers a market-competitive salary, equity, and competitive benefits.
Depending on your experience, you may be offered a Lead or individual contributor position.
Salary:
Recognised experts who can lead projects of significant scope: USD 350,000 - USD 590,000 or £230,000 - £395,000
Strong individual contributors: USD 245,000 - USD 405,000 or £160,000 - £270,000
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable). We are able to sponsor visas to the UK and US.
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office.
We prefer on-site embedded evaluators to be permanently located in San Francisco.
Applied researchers can work from any of our offices. We offer flexible working hours and WFH arrangements. Remote candidates will only be considered if they are exceptional and can travel at least 1 week/month to either office.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we’re primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We’re particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the detection of scheming (e.g., building evaluations and novel evaluation techniques), the science of scheming (e.g., model organisms and the study of scaling trends), and scheming mitigations (e.g., control). We closely work with multiple frontier AI companies, e.g. to test their models before deployment and collaborate on fundamental research.
At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you’re interested in more details about what it’s like working at Apollo, you can find more information here.
ABOUT THE TEAM
Alex Meinke leads the science of scheming team’s research agenda with guidance from Marius Hobbhahn, though team members lead individual projects. You will mostly work with the science of scheming team as well as our team of software engineers, but you will likely sometimes interact with the governance team to translate technical knowledge into concrete recommendations. You can find our full team here.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
How to apply: Please complete the application form with your CV. The provision of a cover letter is optional but not necessary. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, 3 technical interviews, and a final interview with Marius (CEO). The technical interviews will be closely related to tasks the candidate would do on the job. There are no LeetCode-style general coding interviews. If you want to prepare for the interviews, we suggest (a) thinking about what embedded evaluators should investigate, (b) building a tool that would be useful for embedded evaluators and running it on suitable proxy data, and/or (c) writing a report based on mock findings.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. We adopt a human-centred approach: all resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
Own the commercial relationship for a book of existing customers.
Drive expansion opportunities by identifying upsell and cross-sell needs.
Lead and manage the renewal process, including pricing discussions and contract negotiations, for those customers going out to RFP/RFI for renewal.
Partner with Customer Success Managers to align on strategic account plans and customer objectives.
Understand customer business models, usage trends, and product adoption to inform growth strategies.
Maintain accurate forecasts and updates in Salesforce or CRM.
Collaborate cross-functionally with Product, Marketing, and Support teams.
Qualifications
12+ years of experience in account executive, customer success, or renewal-focused sales roles.
Proven ability to meet or exceed expansion and renewal targets.
Excellent communication and stakeholder management skills.
High emotional intelligence (EQ); skilled at building trust and handling objections diplomatically.
Strong analytical mindset; ability to leverage customer data and product usage insights.
Comfortable with contract terms and commercial discussions.
CRM proficiency (Salesforce, Gainsight, or equivalent).
Preferred Qualifications
Experience in B2B healthcare companies
Experience working in a CS-led or post-sale sales model.
Understanding of the healthcare landscape and customer pain points.
What Success Looks Like
95%+ renewal rate on owned accounts
Measurable expansion revenue from upsell/cross-sell activity
Consistently positive feedback from CSM and cross-functional partners
Deep account mapping and commercial forecasting accuracy
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Sr. Customer Development Executive, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $171,000 to $236,000 The base salary is determined by role and level, and the base salary will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: B-CPT-11640 Bilingual Administrative & Operations Coordinator Virtual Assistant
Independent Contractor – B-CPT-11640 Bilingual Administrative & Operations Coordinator Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing California-based cleaning and facility-services company is seeking a reliable, proactive Bilingual Administrative & Operations VA to support client communication, scheduling, subcontractor coordination, and recurring business operations.
The company is expanding into a broader facility-services model, coordinating employees, subcontractors, and service partners to fulfill customer requests. The VA will help keep daily operations organized, ensure important follow-ups are completed, and maintain accurate information across company systems.
The ideal candidate is a highly organized English/Spanish communicator who can work independently, exercise sound judgment, and gradually take ownership of recurring operational responsibilities.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Client Communication & Follow-Up
Monitor company emails, calls, messages, and incoming service inquiries
Follow up with prospective customers and gather information through intake forms
Respond to routine client questions and return outstanding calls
Conduct client service check-ins and gather feedback
Follow up on outstanding invoices and payment-related inquiries as directed
Scheduling & Jobber Administration
Coordinate employee and subcontractor schedules and communicate updates
Maintain accurate client, job, scheduling, and communication records in
Jobber
Track outstanding service requests, appointments, and operational follow-ups
Review completed jobs for required photos, notes, time entries, and documentation
Flag incomplete job records, scheduling conflicts, or unresolved service issues
Onboard vendors and subcontractors into
Jobber
Vendor & Subcontractor Coordination
Research, contact, and help qualify prospective subcontractors and service partners
Gather insurance, licensing, availability, service-area, and pricing information
Assist with onboarding approved subcontractors into Jobber and other systems
Communicate job requirements and coordinate routine vendor follow-ups
Maintain organized subcontractor information and outstanding documentation
Administrative & Process Support
Organize Google Drive files, spreadsheets, and operational documentation
Assist with routine invoicing, payment tracking, and administrative tasks as trained
Help develop and maintain SOPs, checklists, and recurring workflows
Identify administrative gaps and recommend practical process improvements
Provide concise updates on completed tasks, outstanding items, and matters requiring leadership attention
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Professional fluency in spoken and written English and Spanish required
Strong customer-service and professional phone communication experience required
Administrative or operations-coordination experience required
CRM and scheduling-system experience required
Strong Google Workspace skills required
Jobber or comparable field-service software experience preferred
Cleaning, construction, facility services, or home-services experience a plus
Vendor or subcontractor coordination experience preferred
Invoicing or accounts-receivable follow-up experience is a plus
SOP and process-documentation experience preferred
Work Schedule
Contracted Hours per Week: 15 Hours (Hours may increase based on performance and workload)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Split shift, working from 9:00–10:00 AM and 4:00–5:00 PM PST, with flexibility for a midday shift if necessary.
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 15 hours/week (Hours may increase based on performance and workload)
Daily Working Time: Split shift, working from 9:00–10:00 AM and 4:00–5:00 PM PST, with flexibility for a midday shift if necessary.
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: Fluent English and Spanish Required
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required)
REGION PREFERENCES: Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
ГибридheadAlmaty, Kazakhstan
London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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