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Location: London, UK Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The 1Password Sales Engineering team is a valuable resource to our customers and fellow Go-to-Market team members. Our Sales Engineers are well known and respected as experts on the product, trusted advisors to our sales teams and customers, and a sought-after resource for various types of customer calls. The team collaborates with Product, Marketing, Enablement, and Support to create resources, provide training opportunities, and elevate the overall understanding of 1Password. We are a kind, curious, approachable, and customer-focused team on a mission to drive the vision of 1Password forward. As a Sales Engineer for the SMB segment, you will be a trusted technical advisor, driving revenue growth, improving win rates, and accelerating deal velocity through strategic technical guidance. Partnering closely with Account Executives, you will demonstrate and position Enterprise Password Management (EPM), 1Password Privileged access, Software as a service (SaaS) Manager and device trust as an integrated solution that helps reduce risk across users, applications and devices. You will navigate high-volume, fast-paced SMB sales cycles, uncovering opportunities to position the full product suite and applying frameworks like MEDDPICC to qualify opportunities, address requirements, and influence decision-makers. You will also support customers with compliance needs by responding to security questionnaires, RFPs/RFIs, and vendor registration requirements. You will bring credibility with both security and technical buyers, including those evaluating or transitioning from developer-centric secrets management tools. As 1Password's portfolio evolves toward Unified Access, your ability to bridge human identity (EPM), application access (SaaS Manager), and endpoint trust (Device Trust) with the emerging machine identity and secrets automation narrative will be a differentiator in every deal. As a subject matter expert across all 1Password products, you will collaborate with Sales Enablement, Product, Marketing, and Customer Experience to create resources, enablement materials, and customer-facing content that drive adoption, improve close rates, and deliver measurable business impact. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's London office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.   Note: All go-to-market roles will have an in-person onboarding in Toronto. What we're looking for: - At least 4 years of experience in a technical customer-facing role (B2B SaaS, preferably in the SMB segment or similar). - Ability to communicate in French fluently - Ability to communicate technical information clearly and confidently to a wide range of audiences, including non-technical stakeholders. - Strong presentation, communication, and storytelling skills, making complex information sound simple and relevant. - Detail-oriented with a strong sense of ownership and commitment to quality, even in high-volume environments. - Enthusiasm for learning, testing, and problem-solving. You are curious and dig in when a customer has a challenge. - Strong time-management skills with the ability to effectively prioritize competing tasks and meet deadlines in a fast-paced, transactional sales environment. - Proven ability to work independently and collaboratively in a fast-paced, remote-first team. - Open to learning and able to adapt quickly, working across multiple products and shifting priorities with a flexible and proactive mindset. - Experience in or strong familiarity with the security and identity space, including credential management, privileged access, or secrets management. Prior exposure to tools such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, or similar PAM and secrets platforms is a significant advantage. - Familiarity with relevant compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) is strongly preferred. - Comfortable navigating developer-centric conversations, including how teams manage secrets in CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins, CircleCI), container environments (Docker, Kubernetes), and cloud infrastructure (AWS, GCP, Azure). You don't need to write the code, but you should understand the workflow and the risks. - Familiarity with DevSecOps principles and how engineering teams embed security into their development lifecycle. Able to engage confidently with DevOps leads, platform engineers, and CISOs on the risks of secrets sprawl, hardcoded credentials, and over-privileged service accounts. - Working knowledge of identity concepts including SSO, SCIM provisioning, and OAuth/OIDC, and how SaaS application access is managed across growing teams. Familiarity with MDM or endpoint management tools (e.g., Jamf, Intune, CrowdStrike) is a bonus. - Awareness of the growing challenge of non-human identity: service accounts, API tokens, bot credentials, and the security risks they introduce as teams scale AI and automation workflows. Ability to position this as a near-term customer pain, even in SMB accounts. - Working knowledge of modern sales qualification frameworks (e.g., MEDDPICC) is preferred. Training and enablement will be provided as part of ongoing development. - A growth mindset and a genuine curiosity about the evolving identity and security landscape. - Bonus: hands-on experience integrating 1Password or a secrets manager with a developer workflow, CI/CD tool, or automation platform (e.g., GitHub Actions, Zapier, n8n, Make, or similar). What you can expect: - Serve as the primary technical advisor for SMB sales opportunities within the Go-to-Market team. - Partner with Account Executives to deliver scalable, impactful technical support throughout the sales cycle. - Confidently position and demo all three core products, EPM, SaaS Manager, and Device Trust, as an integrated solution, articulating how they work together to reduce risk across users, apps, and devices. Connect these to the broader Unified Access vision for forward-looking customers. - Support fast-paced, high-volume sales cycles with concise, effective technical guidance. - Recommend and position tailored product solutions that align with SMB customer needs, goals, and common use cases. - Run technical discovery with a range of stakeholders, from IT admins and security leads to developers and DevOps engineers, uncovering use cases around privileged access, SaaS shadow IT, unmanaged endpoints, and secrets for automation and AI workflows. - Handle competitive situations involving PAM vendors (e.g., CyberArk, BeyondTrust), secrets management tools (e.g., HashiCorp Vault, AWS Secrets Manager), and SaaS security platforms. Articulate 1Password's differentiated value for SMB teams who need enterprise-grade capabilities without enterprise-grade complexity. - Partner with SMB reps to build their confidence in discussing product capabilities and navigating technical conversations. - Proactively identify potential technical risks in deals and collaborate with Product and Support teams to resolve them. - Uncover and qualify AI-related use cases during discovery, including how customers are managing secrets for developer tooling, automation workflows, and emerging AI agent infrastructure. - Support proof-of-concept engagements that validate Secrets Automation use cases, including scenarios where customers are securing credentials for AI pipelines, developer environments, or cloud-native workloads. - Collaborate with Sales Enablement and Product Marketing to create and improve internal resources such as objection handling guides, demo frameworks, and playbooks. - Deliver product education to customers focusing on accessibility for non-technical or resource-constrained teams. - Respond to vendor/risk assessments, RFPs/RFIs, security questionnaires, and other technical documentation requests as needed. - Represent the team at select industry events and company/team offsites. Some travel may be required. UK-based roles only: The annual base salary for this role is between £65,000 GBP and £91,000 GBP, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Задачи: — Анализировать и повышать эффективность закупки рекламного трафика из in-app, social и web-источников: оценивать источники, каналы, кампании, аудитории и связки по ключевым закупочным метрикам, определяя зоны для масштабирования и оптимизации. — Проводить когортный и сегментный анализ, ad hoc-анализ закупки трафика. — Системно находить точки роста, формулировать, приоритизировать и тестировать growth-гипотезы на основе данных: от оптимизации закупки трафика, креативов и рекламных платформ до улучшения монетизации, удержания и окупаемости пользователей. — Анализировать и улучшать эффективность алгоритмов автоматизации закупки трафика: оценивать качество решений, искать причины просадок, формулировать требования к доработкам и адаптировать логику под новые источники, рекламные платформы и бизнес-цели. — Проводить предиктивную и инициативную аналитику, помогая заранее выявлять риски, просадки эффективности и новые возможности для роста. — Строить и поддерживать аналитические и функциональные dashboards. — Проверять точность ключевых отчетов, данных, трекинга и аналитических систем; работать с данными из рекламных платформ, BI, CRM, MMP, attribution tools и внутренних баз. — Координировать аналитические задачи в рамках своего направления: взаимодействовать с analytics team, следить за качеством аналитики и помогать переводить результаты анализа в бизнес-рекомендации. — Анализировать и улучшать продуктовые метрики собственных приложений, находя точки роста в удержании, монетизации, пользовательском поведении и общей эффективности продукта. Требования: — Опыт работы в data analytics от 7 лет. — Опыт в mobile app analytics и рекламной медиации для приложений с рекламной монетизацией: понимание работы mediation-платформ, ad networks, waterfall / bidding-логики, eCPM, fill rate, ARPDAU, impressions, ad revenue и влияния рекламной монетизации на продуктовые метрики. — 4+ года опыта с digital marketing, performance marketing, paid acquisition или growth marketing. — Глубокая экспертиза в ключевых закупочных и продуктовых метриках и их практическом применении: LTV, ROAS, ROI, CPA, CPC, CPM, CPI, CTR, CR, retention, ARPU и др. — Опыт проведения когортного анализа, ad hoc-анализа, оценки экспериментов и проверки гипотез. — Умение находить неочевидные инсайты в данных и превращать их в конкретные бизнес-рекомендации. — Опыт работы с MMP, attribution и tracking tools: Adjust, Voluum, Amplituda, MixPanel, Firebase или аналогичными платформами. — Опыт работы с SQL для проведения ad hoc-анализа, извлечения данных и моделирования. — Знание Python или R для аналитики, автоматизации и моделирования. — Понимание принципов маркетинговой атрибуции, tracking, conversion measurement и качества данных. — Навыки работы и построения отчетностей, dashboards в BI-инструментах (Looker). — Опыт работы с BigQuery и другими инструментами современного data stack: GitLab, Docker, Google Cloud (Container Registry, Workflows, Cloud Run). — Опыт работы с большими объемами данных и способность самостоятельно выстраивать аналитическую логику. — Сильные аналитические способности и системное мышление. — Внимание к деталям, высокий уровень самоорганизации и ответственность за результат. — Умение понятно доносить технические выводы до нетехнических команд. — Высшее образование в области математики, прикладной математики, статистики, data science, информационных технологий или смежных дисциплин. Условия: — Удаленный формат взаимодействия. — График: с 10:00 до 19:00 по времени Кипра. — 20 дней отпуска и оплачиваемые больничные. — Зарплата - по договоренности, в зависимости от Вашего уровня и опыта. — Работаем по праздничному календарю Кипра. — Испытательный срок - 3 месяца.

Location: New York Workplace: OnSite ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: We’re looking for a People Operations Generalist to join our growing People team. You’ll touch the employee lifecycle end-to-end, from offer acceptance through offboarding, while helping to build the processes and documentation that let our People function scale with the business. This is a great fit for a highly organized, systems-oriented people person who thrives in a fast-paced environment and wants to build operational foundations, not just maintain them. WHAT YOU’LL WORK ON: - Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time - Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner - Maintain and improve self-service resources (FAQs, Notion pages, etc.) so employees can find what they need quickly and always feel supported, even when no one’s in the room - Support rollouts of new People programs and policies, including communication planning, manager enablement, and documentation - Help bring employee experience programs and events to life that reinforce culture and make people feel valued, from team offsites to milestone recognition - Process employee changes (promotions, equity refreshes) accurately and on time, including preparing updated employment letters and maintaining compliant employee files YOU MAY BE A FIT IF: - You have 2+ years of People Operations experience, preferably at a high-growth startup - You’ve built and documented HR processes from the ground up, not just executed existing ones - You have strong written communication skills: you write clearly, keep things simple, and know your audience - You’ve managed employee data with accuracy and discretion - You’re comfortable handling competing priorities without losing track of the details

Location: Tel Aviv, Israel Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft - a platform where AI supports creativity instead of flattening it. We’re looking for experienced full-stack engineers to join the Figma Weave team. Whether you're enabling real-time collaboration for thousands of designers, building systems that make design tools robust, performant, and scalable, creating new ways for teams to design and share ideas seamlessly, or powering the features that drive product growth, your work will directly impact the experiences of our users - from startups to Fortune 500 companies. You’ll contribute to our core mission by designing and scaling reliable, secure, and intuitive systems across Figma Weave. Our teams are highly collaborative, work cross-functionally, and focus on building features that support our rapid growth, global expansion, and evolving product surface area. What you’ll do at Figma Weave: Design, build, test, and ship high-quality features across the stack, using technologies like TypeScript, React, Ruby, Go, and more Own key parts of the product that impact user experience, internal productivity, or revenue operations Collaborate with cross-functional partners in product, design, data science, support, and sales to shape product direction and solve complex problems Operate and monitor the systems you build, with a strong focus on reliability, security, performance, and user experience Contribute to team culture by mentoring peers, providing feedback, and helping foster a collaborative and inclusive engineering environment We’d Love to Hear From You If You Have: 5+ years of professional software engineering experience, with a track record of shipping and maintaining complex systems or products in production Full-stack experience with modern front-end frameworks (e.g., React/TypeScript) and back-end technologies (e.g., Ruby, Go, Node.js, PostgreSQL) Strong collaboration and communication skills, with experience working effectively across functions While it’s not required, it’s an added plus if you also have: Experience with Rust, WebAssembly, or graphics rendering technologies Prior work on extensibility platforms (plugins, APIs, widgets), or experience contributing to open source developer communities Passion for crafting excellent developer or user experiences, and an eye for elegant, maintainable architecture Enthusiasm for learning and teaching - whether mentoring teammates, leading initiatives, or sharing knowledge in code reviews or pairing sessions At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The mission of the Engineering TPM team is to drive Figma's most important cross-company engineering efforts, and we are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team. The TPM provides oversight of the most important efforts that require coordinated technical execution across the Org to succeed. This is a role focused on enabling Figma's infrastructure teams to scale, improve performance, and deliver on critical projects. These large-scale efforts will involve collaboration across numerous backend, infrastructure, and security teams and cross-functional stakeholders, prioritization, decision-making, tracking execution, and driving operational excellence. We're looking for someone that can work in a TPM greenspace environment and is passionate about people, technology, and program management. Progress over process is our mantra. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2) Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time delivery Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability Translate technical constraints and risks into executive-level communications for senior leadership and external stakeholders We’d love to hear from you if you have: 8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar) Deep technical expertise across infrastructure components - storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka) - with the ability to reason across org-level goals, architectural trade-offs, and component-level details Track record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical services Strong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environments Proven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communications While it’s not required, it’s an added plus if you also have: A track record of setting up and scaling TPM functions or program management practices within an engineering organization Experience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management) Infrastructure incident management and analysis experience Experience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google) Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $185,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Business Systems team enables our go-to-market, finance, and operational functions by building and scaling the systems that power the business. As we continue to grow, we're looking for a Director of Business Systems to lead four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC. In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization Sponsor and oversee major business systems implementations, integrations, and transformation initiatives Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio We'd love to hear from you if you have: 10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs Demonstrated success building and developing high-performing teams, operating models, and cross-functional partnerships Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes While it's not required, it's an added plus if you also have: Background in high-growth SaaS, with exposure to public or post-IPO operating environments Built programs, processes, or team practices that measurably improved organizational effectiveness, engagement, or delivery outcomes At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $258,000 — $348,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the UK 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the UK , the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in Spain 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Spain , the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Netherlands (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the Netherlands 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Netherlands , the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing K8s cluster lifecycle management: Own the build, scaling, version upgrades, daily operations, fault diagnosis, and performance tuning of large-scale production Kubernetes clusters; ensure 7×24 high availability and stable operations; support continuous business iteration. Alibaba Cloud & AWS multi-cloud operations (core responsibility): Operate, govern, and optimize Alibaba Cloud and AWS resources across dual-cloud environments, covering container services, networking, storage, IAM, load balancing, databases, and object storage; manage configuration changes, cost optimization, and disaster recovery to achieve unified multi-cloud governance. Cloud-native architecture and optimization: Lead containerization and microservices operational rollout; optimize Pod scheduling, resource quotas, network policies, image management, and log monitoring systems; resolve cluster resource fragmentation, business adaptation, and network interoperability challenges. Stability and security: Build comprehensive K8s cluster monitoring, alerting, logging, and distributed tracing systems; define operations runbooks, change processes, and incident response plans; strengthen cluster security controls, disable high-risk permissions, harden container runtime environments, and ensure infrastructure and business data security. Automated operations and DevOps: Develop operations automation scripts using Shell/Python; integrate Jenkins, GitLab CI, and ArgoCD to build automated release, inspection, and backup systems; implement Infrastructure as Code (IaC) principles to improve efficiency and reduce human error. Incident management and post-mortem optimization: Lead online incident response, conduct root cause analysis, produce post-mortem reports, and continuously optimize cluster architecture, resource allocation, monitoring strategy, and long-term stability assurance mechanisms. Technical knowledge sharing and team empowerment: Track Cloud Native and public cloud technology developments; document operations best practices and technical specifications; assist the team in improving multi-cloud K8s operations capabilities. What We Look For In You Bachelor's degree or above in a computer-related field; 4+ years of hands-on experience operating production-level Kubernetes clusters; proficient in K8s core principles and components including Pod, Deployment, StatefulSet, Service, Ingress, CRD, controllers, scheduling strategies, network models, and storage mounting; able to independently resolve complex cluster failures and performance bottlenecks. Proficient in Alibaba Cloud and AWS dual-cloud operations, with independent experience in dual-cloud production environments: Alibaba Cloud: proficient in ACK Container Service, ECS, SLB, VPC, RAM, RDS, OSS, CloudMonitor, security groups, and snapshot backups. AWS: proficient in EKS, EC2, S3, VPC, IAM, TGW, load balancing, CloudWatch, and security policies; practical experience in overseas cloud deployment, operations, and disaster recovery. Proficient in Linux system administration; familiar with system optimization, permission control, process management, log analysis, and online troubleshooting. Familiar with mainstream container runtimes (containerd/Docker); understand K8s networking (CNI plugins such as Calico/Flannel), storage (CSI), and multi-cluster management; familiar with Istio/Envoy service mesh, east-west traffic governance, gray-scale releases, and network interoperability. Strong Shell and Python automation skills; experienced with CI/CD pipelines (Jenkins, GitLab CI, ArgoCD); familiar with IaC tools (Terraform, Ansible, Helm); experienced with observability stacks (Prometheus, Grafana, ELK/EFK, Jaeger, SkyWalking). Preferred: experience in large-scale public cloud environments (100+ nodes); multi-cloud cost optimization; K8s security hardening (OPA/Gatekeeper, Pod Security Standards, Falco); Kubernetes CKA/CKS certification; experience with AI/LLM workload scheduling (GPU scheduling, distributed training). Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Build and maintain the core infrastructure of the AIOps platform, including the unified monitoring & alerting system and the FinOps cost observability platform. Maintain and continuously optimize internal R&D infrastructure (GitLab, Nexus, Sonar, etc.). Manage monitoring data collection, alert governance, and cost data visualization across multi-cloud environments (Alibaba Cloud / AWS). Support cloud security operations, including cloud security alert management and compliance auditing. What We Look For In You 3+ years of DevOps or SRE experience; experience with AIOps or observability platform development is a plus. Proficient in Python; familiar with at least one of Go or Java. Full-stack capability (React/Vue frontend + backend API) is a plus. Hands-on experience with at least one major cloud platform (Alibaba Cloud or AWS); familiar with cloud monitoring products (CloudWatch / Alibaba Cloud CloudMonitor) and cost management tools. Familiar with monitoring and logging stacks such as Prometheus, Grafana, and ELK. Experience maintaining and optimizing CI/CD toolchains (GitLab CI, Nexus, container registries). Experience with AI/LLM application development (e.g., LLM API integration, RAG, Agent frameworks) is a plus. Good written and verbal English communication skills. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker is shipping a wave of new products this year, with R&D initiatives likely to lead to more, and we're investing heavily in the platform underneath all of it. That platform supports hundreds of engineers across many development teams and carries high-scale production traffic and data transfer every day. It has grown faster than its foundations, and this year is about closing that gap. Today, much of that work still leans on a handful of experts unblocking the same provisioning and operational workflows by hand. The top priority for this role is moving that work from expert-driven support to paved roads: self-service systems with clear ownership, safe defaults, strong guardrails, and adoption we can measure. The goal is a platform teams trust enough to stop thinking about it, one that just works, so they can focus on their own products instead of ours. The concrete version sits on this year's roadmap: spinning up a new global region or application environment should take hours, not days. Right now it takes days. Getting there means building the foundations underneath it. We need a real multi-region, cross-account network architecture and a testing and continuous-deployment flow teams can trust, then a self-service layer on top. We're the container company building our own internal platform, so the bar for "the easy path is also the safe path" is high. You'd be joining a team of four, growing to seven this year (this is one of those hires), and we're looking for a Staff engineer to set technical direction and lead it through real production adoption. RESPONSIBILITIES This is a Staff-level role, so success is measured by leverage rather than just your own commits. On a team this size you'll stay hands-on in the codebase while also setting direction, aligning teams on pragmatic standards, and carrying platform investments through to adoption. Concretely, you will: - Take ambiguous infrastructure problems and turn them into proposals the org can rally around, then drive them through RFCs and architecture reviews across teams. - Design self-service capabilities and platform APIs (primarily in Go) for onboarding, provisioning, deployment, observability defaults, and day-2 operations, with contracts and docs teams actually use. - Set delivery standards using Terraform, GitOps with Argo CD, progressive rollout, and good testing, including building the continuous-deployment flow we're missing today. - Evolve the multi-tenant EKS foundations toward better reliability, security, scale, and cost: Envoy Gateway ingress, traffic routing, and the multi-region, cross-account connectivity we need. - Improve SLOs, alerting, and incident follow-up on Grafana Cloud so production gets safer and less dependent on heroics. We judge this work by outcomes the consuming teams feel: how fast they can provision and ship, how much they can do without us, and how reliably it all runs. AI-ASSISTED OPERATIONS We're actively investing in AI-assisted and agentic workflows to cut operational toil. We care that they stay safe, auditable, and human-reviewed. You'll help shape where these earn their place and where they don't. Early targets include: - Alert enrichment and incident context-gathering: assembling the relevant signals, history, and runbook so the on-call engineer starts with context instead of a blank page. - Runbook-assisted diagnosis and remediation recommendations, with a human in the loop on anything that changes production. - Onboarding and readiness assistants that answer the questions our experts answer today. If you've built operational automation and have a healthy skepticism about where automation belongs, this is a place to put both to work. On-call Operational ownership is part of the job. You'll join the rotation after onboarding and shadowing. As a Staff engineer, you'll also improve the health of on-call itself, with better alerts, stronger runbooks, less toil, and blameless postmortems aimed at prevention. QUALIFICATIONS - 8+ years of professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering. - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience - Strong software engineering in Go or a similar language: design, testing, debugging, review, long-term maintainability. - A track record designing, shipping, and operating cloud services or infrastructure platforms in production. We hire for skill and impact, not years. - Deep expertise in at least one of: Kubernetes, networking, cloud platforms, reliability engineering, or developer platforms, plus solid Linux, networking, and production-ops fundamentals. - Experience setting technical direction and leading work that needs cross-team alignment. - Clear written and verbal communication in a remote environment (RFCs, design docs, incident writeups). Nice to have: EKS and ingress/CNI/service-mesh experience; observability with OpenTelemetry/Prometheus/Grafana; CI/CD and progressive delivery (GitHub Actions, Argo CD, canaries); experience leading migrations or adoption programs across teams. You don't need every item here. We value deep expertise in one area, strong systems judgment, and curiosity across the rest. WHAT TO EXPECT FIRST 30 DAYS - Build context, meet partner teams, ship your first change, shadow on-call. FIRST 90 DAYS - Own a strategic platform problem with a clear plan and metrics; lead an improvement from design to production. ONE YEAR OUTLOOK - Lead a major cross-team initiative (for example, self-service provisioning of new regions and environments, or the multi-region networking and CD foundations behind it) and establish durable patterns that change how Docker engineers build and operate services. Docker considers visa sponsorship on a case-by-case basis based on business needs. Compensation & Equity Canada: CA$238,250 – CA$382,250 + equity United States: $170,350 – $275,550 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Security team is growing, and we're looking for a Security Operations Manager to lead the strategy and execution of our security operations program. In this role, you'll build and scale the systems, processes, and tooling that help protect Figma and our community. You'll partner closely with Security Engineering, Platform Security, IT, GRC, and Legal to strengthen our detection and response capabilities, improve operational resilience, and help shape the future of our DART and SOC functions. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own Figma's security monitoring and incident response program, from detection engineering through post-incident review and continuous improvement Build and automate security operations workflows, including alert triage, enrichment, investigation, and response actions using SOAR and custom tooling Develop and maintain incident response run books, escalation procedures, and communication plans for security events of varying severity Lead incident response preparedness initiatives, including tabletop exercises, red team engagements, and response capability assessments Improve the effectiveness of our SIEM and SOAR platforms by reducing noise, increasing signal fidelity, and closing detection coverage gaps Build and operationalize threat intelligence capabilities to identify adversary behaviors, prioritize investments, and strengthen detection and response programs Partner with Legal, Privacy, and Communications teams to support breach notification and regulatory response obligations during significant security incidents Drive security operations strategy through vendor management, operational metrics, and cross-functional initiatives spanning IAM, vulnerability management, DLP, and exposure reduction We'd love to hear from you if you have: 7+ years of experience in security operations, incident response, or a related security engineering function Hands-on experience building and automating detection and response workflows using scripting, APIs, or security automation platforms Deep expertise with SIEM and SOAR technologies in a cloud-native or SaaS environment Demonstrated success building, scaling, or significantly improving a detection and response program Experience leading complex security incidents and partnering with Legal, Privacy, and business stakeholders during high-impact events While it's not required, it's an added plus if you also have: Operated in a public company environment with SOX, ISO 27001, SOC 2, or FedRAMP requirements Applied AI risk management frameworks such as NIST AI RMF, OECD AI Principles, or ISO 42001 Utilized AI-powered tools to automate security operations workflows and improve team efficiency At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $204,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Seattle, WA ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. ABOUT THE ROLE The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. WHAT YOU’LL DO - Co-architect and co-build production AI agents with customer engineering teams - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Run technical demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers - Occasionally contribute code upstream when it meaningfully improves customer outcomes WHAT YOU’LL BRING - 5+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up - Strong Python, JavaScript and systems fundamentals - Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations - Can explain technical tradeoffs clearly and build trust with developer audiences - Take responsibility for outcomes, not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about operating AI agents in production, not just building demos NICE TO HAVE’S: - You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints COMPENSATION Annual OTE range: $165,000–$380,000 USD Looking for a hands-on implementation role focused on custom delivery, bespoke integrations, and scoped consulting projects? Please check out the Deployed Engineer (Professional Services) roles. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible for pulling insights from across Figma's customer-facing surfaces, Support, Sales, NPS, community, and more, and translating them into fast, actionable signals for Product, Engineering, and Support. This isn't just a reporting role: you'll own the full insight loop, from surfacing and prioritizing the biggest customer pain points to tracking whether they're being addressed and bringing wins back to customer facing orgs and our product partners. You'll work cross-functionally across Support, Sales, Research, Marketing and Product, and leverage AI to move faster than ever. It's a rare opportunity to build something that matters at company scale. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own the rhythm of VOC reporting and define the mechanisms that feed into the program, including launch insight reporting and ensuring insights are visible, shareable, and easy to act on across the org Surface and prioritize the biggest customer pain points, align with Product and Engineering on roadmap prioritization, and advocate for customer needs – bringing wins back to Support and Sales to demonstrate program impact Monitor and report on customer sentiment from pre through post-product launches, providing recommendations across Product, Support, and Sales on where to act — from unresolved pain points and product gaps to process improvements and sales blockers Set shared, data-backed goals with Product and Engineering partners and monitor progress to help keep those goals on track Work directly with Sales to bring customer problem statements into the VOC program and ensure field insights inform priorities Integrate signals from NPS, Research, Sales, and community alongside Support data into a unified narrative that reaches Product and Engineering swiftly Strategically implement AI workflows to build scalable processes that generate and deliver insights faster Communicate customer insights across a range of audiences, from frontline support to Product leadership, with clarity and a strong point of view We'd love to hear from you if you have: Experience building and running a VOC program, as a PM or Manager, with a strong POV on what good looks like A background in a customer-facing function (Support, Success, or Sales – Support preferred) Demonstrated ownership mentality — a track record of identifying problems, driving solutions, and ruthlessly prioritizing when capacity is limited Fluency in AI workflows and demonstrated ability to build lightweight, scalable processes quickly Strong analytical and communication skills, with a demonstrated ability to translate data into compelling customer narratives, influence cross-functional stakeholders, and drive action across a range of audiences While not required, it’s an added plus if you also have: Previous experience with Figma products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Manager of Inside Sales, you’ll lead a high-performing team of Inside Sales Representatives and Sr. Inside Sales Representatives focused on managing the end-to-end renewal process for our Unassigned, Mid-Market, Enterprise, and Strategic customers. Your team will cover renewals across LOA, TBH, and complex or multi-org accounts, ensuring a best-in-class experience for every customer while driving predictable retention and growth outcomes. You’ll play a key leadership role in building an inclusive, high-performance culture rooted in coaching, collaboration, and accountability. You’ll also partner closely with Sales Managers, Customer Success, and cross-functional partners to ensure alignment on renewal strategy, forecast accuracy, and execution on strategic accounts. This is a full time role that will be held from our London Hub. What you’ll do at Figma: Hire, onboard, and coach Inside Sales Representatives and Sr. Inside Sales Representatives to provide consistent 1:1s, career development support, and skill-based coaching on negotiation, forecasting, and customer engagement Own NRR performance for assigned renewals, while monitoring and managing to key KPIs including forecast accuracy, GRR, expansion, and churn/contraction metrics Lead renewal forecasting, pipeline reviews, and inspection of deal quality - ensuring accuracy, consistency, and timely execution Analyze data to identify at-risk renewals and guide the team to act early and strategically Coach to and iterate on renewal playbooks for LOA/TBH coverage, multi-org renewals, and non-ELA accounts, ensuring clarity on process and ownership Collaborate closely with Sales Managers, GTM leadership, Customer Success, Deal Desk, Legal, and Finance to align on renewal strategy, account coverage, and engagement plans for strategic customers while streamlining quoting, approvals, and deal execution Act as the senior level sponsor for complex or high-value renewals - partnering with senior partners, navigating escalations, and ensuring a positive customer experience at every step Champion operational discipline - improving data hygiene, renewal velocity, and forecast predictability through consistent coaching and accountability We'd love to hear from you if you have: 5+ years in B2B SaaS renewals, account management, or sales, including 2+ years leading teams Proven success managing and developing emerging and mid-level sellers to exceed retention and growth targets Strong cross-functional collaboration skills - able to build trust and alignment with Sales, Success, and Operations leaders Strong sales skills operational rigor: adept at discovery, demo, negotiation, forecasting, inspecting pipelines, and making data-driven decisions Experience with Salesforce and renewals tooling (e.g., Ironclad) and strong understanding of SaaS metrics (GRR, NRR, expansion rate) While not required, it’s an added plus if you also have: German or French proficiency to support EMEA customers Prior experience helping build or scale a regionalised renewals or inside sales organisation At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's AI Tools team builds the AI-powered workflows, platforms, and tooling that make every engineer at the company more productive. From agentic CI auto-fixing and AI-assisted code review to background cloud agents that turn a Slack message into a pull request, this team owns the systems that are transforming how Figma builds software. The team operates across a three-layer platform stack—sandbox runtime, cloud agents, and workflow orchestration—while shipping and maintaining a growing portfolio of org-wide developer workflows that compound across hundreds of engineers. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead and grow a team of engineers responsible for building and operating Figma's AI developer workflows and the cloud agent platform that powers them Own the technical strategy and roadmap for AI Developer Experience, spanning sandbox runtime infrastructure, cloud agent reliability, workflow orchestration, and org-wide agentic workflows Hire and scale the team - establishing team culture, execution cadence, and operational processes from the ground up Drive the reliability, observability, and scalability of our cloud agent platform, ensuring it meets production-grade standards as adoption grows across the engineering organization Partner with product engineering, security, infrastructure, and DevEx teams to identify the highest-leverage opportunities for AI-assisted developer workflows and drive adoption Evaluate and integrate emerging AI tools, models, and agent frameworks, making strategic bets on which capabilities to build versus buy Establish evaluation frameworks to measure the quality, cost, and impact of AI-generated code and agentic workflows across the organization Coach and mentor engineers through career development, performance feedback, and technical leadership, fostering a culture of ownership, speed, and high-quality execution We'd love to hear from you if you have: 3+ years of experience managing infrastructure, platform, or developer experience engineering teams, with a track record of scaling teams and delivering high-performing systems Strong software engineering background, with Staff-level or above technical depth before moving into management with deep understanding of distributed systems, platform architecture, and the operational challenges of running production infrastructure at scale Demonstrated fluency with AI/ML systems, LLM-based workflows, or agent architectures - as a builder, not just a consumer - with the ability to reason about tradeoffs in nondeterministic systems Experience hiring, onboarding, and growing engineering teams in fast-paced, high-growth environments Ability to set technical direction, drive cross-functional alignment, and make sound architectural decisions while balancing speed of execution with long-term sustainability While not required, it’s an added plus if you also have: Direct experience building AI developer tooling, agent platforms, or AI-assisted engineering workflows Familiarity with agent frameworks such as Cursor, Claude Code, or similar background agent systems, including MCP (Model Context Protocol) integrations Experience with workflow orchestration platforms such as Temporal, n8n, or Tines for multi-stage automation Background in developer experience platforms including CI/CD systems, build tools (Bazel/Blaze), or large polyglot monorepo environments Experience building evaluation and quality frameworks for AI-generated outputs At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $258,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Home Based - APAC; Office Based - Beijing, China; Office Based - Taipei, Taiwan Ubuntu is the most widely used Linux distribution in the world, delivering kernels across a vast matrix of versions, architectures, and configurations – with up to 15 years of security and maintenance commitments for Long Term Support (LTS) releases. Ensuring the quality and reliability of these kernels demands a dedicated, systematic approach to testing at scale. The Canonical Kernel Team is looking for a Test Engineer to take ownership of our kernel testing strategy and infrastructure. You will design and maintain test plans covering functional correctness, stability, performance, and security. You will build and evolve automated test frameworks – including stress testing, fuzzing, code coverage analysis, and regression detection – that not only must remain effective across many concurrently supported kernel versions spanning years of maintenance, but must be able to scale with the high demand for Ubuntu kernels (currently more than 160 under active support). The successful candidate will bring strong Python skills, familiarity with Linux kernel internals, and experience building test infrastructure that scales. You will work closely with kernel engineers to catch regressions early, validate fixes, and ensure every kernel we ship meets the highest standards of reliability. Location: This role will be based remotely in the APAC region, except for Taipei, Taiwan, and Beijing, China, which are office-based locations. What your day will look like Design, develop, and maintain comprehensive test plans covering functional correctness, stability, performance, and security for Ubuntu Linux kernels Build and improve automated test infrastructure for continuous kernel quality validation across multiple kernel versions and architectures Maintain long-lived test suites that evolve alongside Ubuntu’s many concurrently supported kernel versions spanning years of maintenance Develop and maintain CI/CD pipelines for continuous kernel quality validation Conduct performance benchmarking and regression detection across kernel releases Measure and improve kernel code coverage, identifying gaps in test coverage and creating tests to address them Execute and analyze stress tests covering CPU scheduling, memory management, I/O subsystems, networking, and filesystem workloads Develop and maintain fuzzing harnesses to discover kernel vulnerabilities and reliability issues using tools such as syzkaller, Trinity, or custom fuzzers Collaborate regularly and proactively with a globally distributed team Contribute to upstream test suites and testing frameworks Document test methodologies, results, and coverage gaps What we are looking for in you Significant programming experience in Python Experience with test frameworks such as LTP, kselftest, xfstests, stress-ng, fio, or similar Experience designing and executing system-level tests: functional, stress, performance, or regression testing Familiarity with CI/CD systems (Jenkins, GitHub CI, or similar) Experience maintaining test suites over long periods, adapting to evolving software across multiple supported versions Familiarity with Linux (Ubuntu or Debian preferred but not required), Linux kernel internals and subsystems Experience with Linux systems administration and automation Solid background with git Well-organized, self-starting and able to deliver to fixed schedules Professional written and spoken English with excellent communication skills Ability to travel twice a year, for company events up to two weeks each Additional skills that you might also bring Familiarity with kernel fuzzing tools and techniques (e.g. syzkaller, Trinity, AFL, or custom harnesses) Experience with code coverage instrumentation (e.g. gcov, kcov, LLVM source-based coverage) Knowledge of kernel tracing and observability tools (e.g. ftrace, perf, bpftrace, eBPF) Familiarity with static analysis tools (e.g. sparse, smatch, Coccinelle) as part of a testing workflow Experience with fault injection frameworks (e.g. failslab, fail_make_request) for reliability testing Prior experience with test infrastructure at scale (provisioning, orchestration, result aggregation) Experience with Ubuntu/Debian packaging or Snap Knowledge of virtualization technologies (KVM, QEMU) and container runtimes Cloud infrastructure experience (AWS, GCP, Azure, or OpenStack) Prior involvement with open source testing communities or projects What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote