Вакансии

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Commercial Named Account Executives are the primary point of contact between prospective and existing customers of GitLab within the top end of the mid-market, which currently works with companies that employ between 2,500 to 4,000 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes. Commercial Named AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations. This person must be located in Central, Mountain, or Pacific Timezones. What you'll do Meet or exceed quota while fostering strong customer relationships Articulate the value of GitLab to our Commercial prospects and customers in the US Western region Take ownership of and act as the CEO for the book of business in your territory: Document the buying criteria & process, next steps & owners Build a strong pipeline through a healthy cadence of prospecting activity Prospect and close new business to expand your territory Ensure adoption of our solutions and do your best to avoid churn and contraction Work and collaborate with our Partner ecosystem to drive new business and value for our customers Create an accurate forecast for each quarter against your plan/budget Drive attendance to our events, which you will be part of to further network with current and prospective customers Contribute to root cause analyses on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Contribute to documenting improvements in our sales handbook Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process Be the voice of the customer by contributing product ideas to our public issue tracker Master MEDPICC and Command of the Message on all opportunities What you'll bring A true desire to see customers benefit from the investment they make with GitLab Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops) Interest in GitLab, and open source software Ability to leverage established relationships and proven sales techniques for success Effective communicator, strong interpersonal skills Motivated, driven and results oriented Excellent negotiation, presentation and closing skills Preferred experience with Git, Software Development Tools, Application Lifecycle Management You share our values , and work in accordance with those values. The ability to travel for events such as trainings, team off sites, customer meetings, etc. and comply with the company’s travel policy Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $91,600 — $154,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. GitLab features must ship successfully across four distinct deployment platforms—Self-Managed, Dedicated, Dedicated for Government, and GitLab.com. Today, developers routinely discover platform compatibility issues late in development, triggering costly rework, delays, and emergency escalations. The Platform Readiness team is building an internal developer tooling capability that embeds platform readiness intelligence directly into GitLab's software development lifecycle to solve this problem. As a Senior Backend Engineer on the newly established Platform Readiness team, you'll architect and evolve the systems that enable features to ship successfully across all platforms by automating the evaluation of platform readiness requirements and surfacing risks early. You'll be a technical anchor for the team, driving the evolution of platform readiness from manual, ad-hoc assessments toward intelligent, agentic automation. Your work will directly impact GitLab's ability to ship features faster while dramatically reducing the risk of platform-readiness gaps and the operational burden of cross-platform validation. You'll receive onboarding and technical guidance from other engineers and team leadership as you establish the technical direction for the Platform Readiness team. What you'll do Contribute to the Platform Readiness team's agentic workflows on the Duo Agent Platform: design, implement, and evolve the Core Agentic Workflow (currently published to the AI Catalog as a DAP flow) and the Requirements Agent, enabling automated evaluation of platform readiness assessments against platform requirements Evolve the platform requirements knowledge base : contribute to schema design, validation tooling, and CI systems that power the agentic workflow; ensure the schema captures the full scope of platform readiness concerns across all four platforms and domains Build integration surfaces that enable feature teams to engage the Platform Readiness team where they already work: issues, merge requests, design documents, and CI/CD pipelines Partner with platform teams (Infrastructure, Security, Data) to translate their expertise into structured platform requirements, domain skills, and validation logic without requiring specific domain knowledge Contribute to the quality control feedback loop : design systems that surface assessment errors, missed gaps, and content drift back to the governance loop for continuous improvement; measure and improve assessment accuracy and guidance relevance Mentor other engineers on the team in agentic-workflow standards, prompt discipline, evaluation methodology, and the principles of human-AI collaboration in platform readiness Contribute to technical documentation and architectural decision records that document the Platform Readiness team's technical evolution and rationale for key design choices What you'll bring Required Experience & Skills 5+ years of software engineering experience with at least 2+ years in backend, platform, or developer-facing tooling Strong proficiency in TypeScript/Node, Python, or Golang (Ruby a plus) Experience shipping developer-facing tooling where the primary user is another engineer Understanding of GitLab-style development workflows (issues, epics, merge requests, CI/CD, code review) as first-class artifacts that automation can read and reason about Ability to work in cross-functional environments across multiple platform teams Experience with structured content systems, schemas, or validation tooling Highly Valued Experience Experience with AI/agentic systems (DAP, ADK, LangGraph, or similar) OR demonstrated ability to reason rigorously about the boundary between what AI should decide and what humans must own Experience integrating with LLM APIs and reasoning about cost, latency, evaluation, and failure modes Background in developer experience or platform engineering Experience with governance patterns for shared standards and cross-org decision-making Open source contribution history in platform, developer experience, or AI infrastructure PostgreSQL or other relational database experience at scale What Makes You Stand Out (Strong Plus) You've shipped agentic workflows in production and dealt with the operational complexities of AI-driven automation You have experience designing schema-driven content systems with non-engineer authors and evolving them as requirements change You've built developer platform teams at scale and understand the dynamics of enabling other engineers You have observability and monitoring experience for AI systems , including evaluation metrics, cost tracking, and failure analysis You can explain complex concepts (agentic workflows, platform readiness, governance) clearly to platform teams, feature teams, product managers, and executives About the team The Platform Readiness team is part of GitLab Developer Experience, building internal developer tooling capability for platform readiness across GitLab's four deployment targets: Self-Managed, Dedicated, Dedicated for Government, and GitLab.com. We partner with platform teams, feature teams, and product management to ensure every feature is evaluated against platform readiness requirements before it ships. Current challenges we're tackling: Moving from manual coordination to embedded automation: Transitioning from manual, ad-hoc platform readiness assessments to automated, agentic evaluation while maintaining human oversight and trust Building a structured, machine-readable requirements body: Evolving the platform requirements schema to capture the full scope of platform readiness concerns across all domains and platforms Making platform readiness native to the tools feature teams already use: Enabling platform teams to contribute domain expertise and validation logic without requiring deep Platform Readiness infrastructure knowledge Building the measurement systems to know we're working: Creating observability and evaluation frameworks that give us confidence in agentic-workflow decisions and surface failures early Team structure: You'll be joining a newly established Platform Readiness team that is building the capability to embed platform readiness intelligence into the development lifecycle. As a Senior engineer, you'll work closely with team leadership to define technical direction while mentoring other engineers on the team. You'll receive onboarding and technical guidance from other engineers and team leadership on the Platform Readiness team's architecture and agentic-workflow patterns. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Обязанности: • Разработка программного обеспечения микроконтроллеров; • Взаимодействие с разработчиком схемотехники изделий; • Участие в разработке программ и методик изделий в части программного обеспечения микроконтроллеров; • Участие в наладке программного обеспечения микроконтроллеров; • Участие в разработке программной документации совместно с техническим писателем. Требования: • Профильное высшее техническое образование; • Продвинутое знание языка С, понимание семантики, умение применять паттерны проектирования; • Базовое владение C++ и любым языком для создания десктопных приложений (Python, C#, Java); • Опыт работы с микроконтроллерами семейства STM32 (ARM Cortex-M), умение настраивать основную периферию, умение работать с отладочными интерфейсами; • Опыт настройки и отладки основных интерфейсов: UART, SPI, I2C, CAN, понимание физических уровней RS485, RS232, MII; • Разработка сетевых приложений, знание стека TCP/IP, работа с протоколами транспортного уровня (TCP, UDP); • Умение работать с RTOS (FreeRTOS); • Опыт разработки документации на программное обеспечение; • Базовое знание схемотехники, умение анализа принципиальных схем; • Умение работать с системами контроля версий (Git); • Опыт работы с протоколом Modbus RTU (TCP). Условия: • Официальное трудоустройство с первого рабочего дня по ТК РФ; • Место работы: г. Москва, МФК «Поклонка Плейс»; • Стабильная и своевременная выплата заработной платы 2 раза в месяц; • График работы: 5/2, с 09:00 до 18:00, выходной: суббота, воскресенье; • ДМС + стоматология с первого дня работы.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue. That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution to capture the state of a customer’s server for easier troubleshooting A tool which turns log files into interactive tables to easily sort and filter columns A functionality to ChatOps to make it easier to identify user accounts on GitLab.com What you’ll do Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing Collaborate with our Product , Development , Infrastructure , Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy Create and update documentation based on customer interactions Collaborate with Support team members (through Pairing Sessions ) and other GitLab team members (for example: as a Support Stable Counterpart ) Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews. What you’ll bring Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge) Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails) Experience with Git and CI/CD Expertise in writing support content Ability to communicate complex technical topics to customers and coworkers of varying technical skill level Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes Understand a range of different GitLab implementations, and how service interruptions impact the customer. About the team The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers solve complex problems together and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues. Thanks to our Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and listen to some of our meetings. How GitLab will support you Benefits to support your health, finances, and well-being All remote , asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $86,500 — $146,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account. This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with  ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations. Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working. Some examples of our projects: Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation What you’ll do Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement. Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services. Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions. Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services. Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc). Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring   root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk. Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them. Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes  multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments. Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration. Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals. Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations. Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains. Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal. What you’ll bring Must be a Singapore Citizen and based in Singapore Mandatory English language proficiency Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments. A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices,  from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once. A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or  gained across a sustained career of Enterprise or Government account ownership Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles. Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting. Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account. Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience  to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner. About the team The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving. We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab. Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Pasig City, Philippines JOB DESCRIPTION Summary: The ERP System Operations Project Manager leads the international arm of ClinChoice’s Global ERP Administration function and collaborates with the company’s international cross-functional teams to support users in their day-to-day use of Microsoft Dynamics 365. The role also works with the company’s ERP development team and third-party vendor to maintain and optimize ERP system operations. Responsibilities: Lead the International ERP Administration team and oversee first-level technical and functional support for international users of Microsoft Dynamics 365 modules. Collaborate closely with international cross-functional teams across multiple entities and with key ERP stakeholders to diagnose system issues, recommend solutions, and continuously identify opportunities to improve ERP performance. Analyze business requirements; prepare functional specifications and design documentation; and manage change requests, service requests, and budget alignment and Manage the full system project lifecycle, including project kickoff, planning, issue tracking, timeline management, and testing coordination. Oversee testing activities and release schedules to ensure the successful delivery of system enhancements. Manage ERP timesheet operations and support resource planning. Monitor company-wide timesheet and resource-planning processes to ensure satisfactory monthly completion and approval rates. Continuously evaluate and optimize timesheet-management processes and training programs. Manage ERP user permissions and oversee the development, maintenance, and review of system-related standard operating procedures. Manage the tracking and prioritization of open requests, ensuring the timely resolution of critical system issues. Lead and facilitate ERP project meetings with stakeholders at all organizational levels. Design, develop, and deliver company-wide application training programs, including monthly ERP timesheet training for new hires, line managers, and project functional leads. Evaluate, initiate, and lead cross-functional standardization and automation initiatives that drive continuous business process improvement and operational efficiency. Skills and Qualifications: Bachelor’s degree or higher in information systems, computer science, accounting, finance, or a related field. Minimum of 5 years of experience in ERP operations or finance systems support . Hands-on experience with Microsoft Dynamics 365 is highly preferred . Strong written and verbal communication skills, with excellent analytical and problem-solving abilities. Proven ability to lead cross-functional initiatives and manage multiple projects simultaneously. Experience managing system implementation, maintenance, and continuous improvement initiatives. Advanced proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook. Ability to work effectively as a collaborative team member and support operations across multiple time zones. Business-level proficiency in English is required , and proficiency in Mandarin Chinese is preferred for daily collaboration with the ERP vendor and the China IT team, along with availability across time zones during the financial close period. Flexibility to support U.S. and European time zones.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As SEC Manager on GitLab’s Accounting team, you’ll take end-to-end ownership of our external financial reporting, including Forms 10-K and 10-Q. This isn’t a collect-and-consolidate role. You’ll drive the reporting calendar, coordinate work across Accounting, Legal, Financial Planning and Analysis (FP&A), and Investor Relations, and improve the quality, clarity, and consistency of our disclosures and reporting processes. You’ll report to the Director of SEC Reporting and work remotely from the Americas. What you’ll do Own the preparation, review, and filing of GitLab’s Securities and Exchange Commission (SEC) filings, including Forms 10-Q, 10-K, 8-K, and S-1, along with quarterly investor materials. Build and drive the quarterly and annual reporting calendar, coordinate cross-functional inputs, maintain accountability for deadlines, and flag timeline risks early. Lead the earnings release process, including the quarterly management reporting package and review of financial information in the earnings release and script. Own the disclosure checklist and eXtensible Business Reporting Language (XBRL) review process, and identify ways to improve disclosure quality, clarity, and consistency. Improve the SEC reporting process by identifying inefficiencies, redundancies, and manual steps, then driving automation and standardization. Prepare or review journal entries, reconciliations, the equity rollforward, earnings per share calculations, and provided-by-client schedules for assigned areas such as stock-based compensation and stock repurchases. Ensure compliance with SEC and United States generally accepted accounting principles (U.S. GAAP) reporting requirements, research technical accounting issues, and lead the implementation of new accounting pronouncements that affect disclosures. Maintain Sarbanes-Oxley Act (SOX) requirements for relevant areas, support internal and external reporting packages, and lead or contribute to special projects such as process improvements, new disclosure requirements, and merger and acquisition reporting. What you’ll bring A bachelor’s degree in Accounting. Certified Public Accountant (CPA) licensure or active pursuit of licensure is preferred. Experience in owning SEC reporting deliverables, including Forms 10-K and 10-Q, in a public company or a public accounting environment serving public company clients. A record of improving disclosures and reporting processes, not only executing existing processes. Strong project management skills, with the ability to own a calendar, drive accountability across teams, and manage competing deadlines independently. Strong analytical and problem-solving skills, including the ability to research and interpret complex accounting guidance. Clear written and verbal communication skills, with experience presenting to and influencing senior stakeholders and collaborating with Legal, FP&A, Investor Relations, and business partners. Proficiency with Workiva Wdesk and NetSuite is preferred. About the team The Accounting team supports accurate, timely, and transparent financial reporting at GitLab. In this role, you’ll work closely with partners across Accounting, Legal, FP&A, and Investor Relations to meet public company reporting requirements and strengthen the processes and controls behind our disclosures. The team works in GitLab’s all-remote environment, with an emphasis on clear ownership, cross-functional collaboration, and continuous improvement. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,000 — $235,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Executive for Singapore, you will own and grow GitLab’s enterprise relationships in the Singapore market. You’ll help large organizations realize the full value of GitLab’s AI-powered DevSecOps platform by leading the entire sales cycle, from prospecting and qualification through rollout and long-term adoption. Reporting to an Area Sales Manager or Regional Director, you’ll use a consultative approach to understand complex customer needs, guide them through evaluation, and coordinate pre- and post-sales resources to ensure successful deployments and visible business outcomes. You’ll work under minimal supervision on complex deals, act as the voice of the customer into GitLab, and partner closely with our strategic channel partners to generate qualified opportunities and develop new customers. In your first year, you’ll be expected to establish and execute clear account plans for enterprise prospects and customers in the Singapore market, build strong internal and external stakeholder relationships, and consistently manage your forecast and pipeline with transparency and discipline. What you’ll do Support GitLab’s strategic prospects and customers in the Singapore Market, with a focus in the financial services industry, owning the full sales cycle for large and enterprise accounts Lead account strategy by developing and executing account plans aligned to each customer’s business needs and long-term goals Conduct prospecting and opportunity development activities in named large and strategic accounts, including working closely with strategic channel partners to generate qualified leads and new customers Coordinate pre- and post-sales engagement with solutions architects, customer success, and support teams to ensure successful rollout, adoption, and expansion of GitLab products Provide clear account leadership, including regular activity, pipeline, and forecast reporting to sales management Analyze wins and losses, contribute to root cause analysis, and share lessons learned with account managers, marketing, and technical teams to improve future outcomes Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and internal channels Use a consultative sales approach to uncover business issues, shape solution recommendations, and deliver compelling proposals, quotes, and presentations that address customer requirements What you’ll bring Experience managing complex sales cycles with large, strategic enterprise customers, ideally selling into Financial Services institutions. Proven ability to prospect, qualify, and develop new opportunities while also growing existing accounts through strong account management Skill in leading pre- and post-sales activities, coordinating with technical, support, and channel partners to drive adoption and expansion Proficiency in consultative selling, including uncovering business needs, building account plans, and delivering proposals and presentations that align GitLab solutions to customer outcomes Ability to prepare and maintain accurate activity, pipeline, and forecast reports, and to contribute to win/loss and root cause analysis Effective communication and collaboration skills to share customer feedback and lessons learned with sales management, product, marketing, and technical teams Familiarity with software development concepts and tools, with preferred exposure to Git, software development tools, or application lifecycle management Alignment with GitLab’s values, openness to learning, and interest in applying transferable skills even if your background does not match every requirement exactly About the team The Strategic Account Executive will join our enterprise sales team, which focuses on driving GitLab adoption with large customers in the Singapore market. The team is responsible for the full relationship lifecycle with enterprise accounts, from initial engagement through long-term expansion and advocacy, ensuring customers realize value from GitLab’s DevSecOps platform. Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners. The team is currently focused on maintaining and growing our existing footprint in the region, executing a consistent global sales motion while adapting to local customer needs and partnering closely with strategic channel organizations to reach and support key accounts. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Senior Renewals Operations Manager at GitLab, you'll help own the operational engine that makes renewals predictable, measurable, and efficient at scale. Reporting to the Director of CX Operations, you'll be the Renewals team's go-to business partner for processes, tooling, forecasting and insights, consumption and subscription data, and the steps required to quote and close a renewal. This is a senior individual contributor role with no direct reports. You'll lead through ownership and influence, connecting teams and workflows, turning ambiguous problems into clear next steps, and driving improvements that others across the revenue organization depend on. What you'll do Own and continuously improve the end-to-end renewal operating model; from renewal identification, assignment through risk management, quoting, through to close and post-renewal data hygiene processes. Develop and improve the operating cadences that guide the renewal business, with a focus on efficiency and process improvement. Define, maintain, and evolve retention reporting with cross-functional partners, including gross and net retention, churn and downgrade analysis, and the drivers behind each. Partner with Revenue Technology, Revenue Analytics, Finance, and other stakeholders to improve Salesforce and the systems and data flows supporting customer relationship management (CRM), subscription and entitlement records, quoting, orders, billing, and reporting. Translate business needs into requirements, validate solutions, and strengthen data quality and operational controls. Simplify and scale the renewal motion through automation, standardized workflows, alerts, playbooks, and self-service insights that reduce manual effort and improve execution consistency. Support renewals planning and capacity management, including segmentation implementation, coverage models, productivity assumptions, capacity modeling, supporting target setting, and scenario planning. Own and mature the Renewal Operations case-management program, including intake, triage, routing, service-level visibility, resolution, and root-cause analysis. Requests may include user migrations, de-duplication, Renewal Manager ownership changes, compensation exceptions, and Salesforce or data issues. Raise the operating standard in your domain by documenting processes, mentoring others on how the renewal motion works, and contributing to broader Revenue Operations initiatives that need the renewals perspective. What you'll bring Experience in Renewals Operations, Revenue Operations, Sales Operations, management consulting, strategy, or a similar analytical and problem-solving role, with ownership of operational improvements and cross-functional initiatives. Hands-on experience with both consumption and subscription renewal motions, including renewal forecasting, retention reporting, and the contractual and process mechanics that govern how renewals close. Strong critical thinking and structured problem-solving skills. You can break down ambiguous problems into clear workstreams and move them forward. Strong quantitative and analytical skills. You're highly proficient in Excel or Google Sheets, can build and validate models from scratch, and can translate analysis into clear recommendations and action. Experience with Structured Query Language (SQL) or equivalent data-querying tools is preferred, not required. Systems thinking and experience using Salesforce for pipeline and renewals reporting. You understand how changes in one part of the go-to-market motion affect others, including how CRM, subscription or entitlement records, quoting, and billing relate to one another, and you design solutions accordingly. Sound commercial judgment and an understanding of renewal complexity, including co-terming, amendments, expansions, downgrades, price changes, multiyear agreements, auto-renewals, procurement requirements, and approval policies. Strong cross-functional collaboration skills. You build trust with stakeholders at all levels, including field teams and senior leadership, and influence without direct authority. Curiosity, sound judgment, and a bias toward action. You learn new domains and tools quickly, move from insight to implementation, and follow through until improvements are adopted and sustained. About the team You'll work within CX Operations, partnering closely with Renewals and Customer Success leadership, Sales, Finance, Revenue Technology, and Revenue Analytics. These partnerships connect renewal execution with the processes, systems, and data that support it. In GitLab's all-remote, values-driven environment, documentation, iteration, and cross-functional partnership are core to how you'll work. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $104,800 — $176,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The AI Transformation Owner drives the end-to-end AI agenda for the field organization, translating emerging AI capabilities into concrete enablement roadmaps, field use cases, and org-level strategy. You will partner closely with product and engineering teams to pilot and scale AI solutions, own the operational transformation plan needed to embed AI into day-to-day field workflows, and establish the governance framework that keeps AI adoption safe, compliant, and aligned with company standards. This is a hands-on role for someone who can move from strategy to execution without heavy oversight. This role reports to the Vice President, Enablement & AI. What You’ll Do AI Enablement Roadmap: Own and continuously evolve the roadmap for AI-driven enablement initiatives, prioritizing based on field impact, feasibility, and alignment with broader Enterprise AI team and strategy.. AI Field Use Cases: Identify, scope, and execute on high-value AI use cases for the field (e.g., deal support, prospecting, content generation, guided selling, skills, change management), working with stakeholders to define success criteria and measure impact. AI Field Champions: build relationships with champions in the field organization to activate power-usage and drive peer-led adoption; track this adoption (e.g., usage, proficiency, behavior change) with our AI Ops Specialist and Enablement Analyst. Ops Transformation Plan: Design and drive the operational plan that turns AI pilots into scaled, repeatable processes, coordinating across enablement, ops, and technical teams to remove execution bottlenecks. AI Governance: Influence and lead governance standards for AI tool adoption in the field, including data usage, risk review, tool vetting, and alignment with company-wide AI policy. What You’ll Bring Mid-Senior Experience: Several years of experience in enablement, sales operations, or a related GTM function, with a track record of owning initiatives end-to-end. AI Solutions Experience: Direct experience evaluating, piloting, or deploying AI tools or solutions in a business context, with a solid technical understanding of how they work and where they add value. Act as the field's primary advocate for AI tools (e.g., AI-assisted prospecting, call intelligence, forecasting copilots, RFP/proposal generation). Cross-Functional Fluency: Proven ability to work closely with product and engineering teams, translating field needs into technical requirements and vice versa. Self-Sufficiency: Comfortable operating with significant autonomy — able to define scope, structure ambiguous problems, and drive work forward without needing detailed direction. Organization & Execution: Strong project management instincts; able to manage multiple workstreams (roadmap, use cases, ops transformation, governance) in parallel without dropping details. Innovative Mindset: A builder's orientation toward new technology — curious about what's possible, willing to experiment, and able to separate genuine opportunity from hype. Enablement/Sales Background: Familiarity with field or sales enablement motions (onboarding, tool adoption, content, coaching) and how AI can realistically augment them. GitLab Values Alignment: Ability to work in an all-remote, asynchronous environment, leaning heavily on transparency and collaboration as defined in the GitLab Handbook. About the team The Enablement & AI function is part of the CRO organization. Enablement is instrumental in helping GitLab grow at a more accelerated pace and achieve our ambitious revenue targets. The enablement organization comprises enablement leads serving the CRO business functions, a centralized content group, AI tech resources, and an operations team. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Tech Operations Specialist keeps the field organization's AI tooling running smoothly day to day. You will maintain a clear inventory of AI tools in use across the field, manage an index of use cases and field needs, track adoption and utilization, manage access requests, and keep the underlying data feeding these tools clean and well-organized. This is a detail-oriented, execution-focused role for someone who enjoys bringing order to a fast-moving tool landscape and wants to build a foundation in Tech operations. This role reports to the Vice President, Enablement & AI. What You’ll Do Tool Inventory & Consolidation: Maintain an up-to-date inventory of all AI tools used across the field org, identify overlap or redundancy, and support consolidation efforts to reduce tool sprawl. Tool Adoption & Use Case Index: Formalize a library of field-adopted and -requested use cases for our AI tools, in coordination with the AI Transformation Owner, CRO. Utilization & Tracking: Monitor usage of AI tools across teams, build simple reporting to track adoption trends, and flag underutilized or underperforming tools to stakeholders. Comms & Enablement: draft internal announcements for tool rollouts and create micro-enablement programs to engage the field in AI tools. Tool Access Requests/Management: Own the intake and processing of access requests for AI tools, ensuring provisioning is timely, accurate, and aligned with licensing and approval requirements. AI Data Management: Support the organization, quality, and hygiene of data used by or generated from AI tools, working with relevant teams to keep gDrive/datasets accurate and properly maintained. What You’ll Bring Early-Mid Level Experience: Some experience in enablement, sales/business operations, IT operations, or a similar coordination-heavy function; comfortable owning recurring operational processes. Organized & Detail-Oriented: Strong attention to detail with the ability to track multiple tools, requests, and datasets simultaneously without things falling through the cracks. Interest in AI Tooling: Genuine curiosity about AI tools and platforms, with willingness to learn the technical basics of how they're configured, accessed, and maintained. Act as an advocate for AI Adoption and best practices in the field. Process-Minded: Comfortable following and improving structured processes (intake forms, access workflows, tracking dashboards) rather than needing to build strategy from scratch. Collaborative: Able to work with enablement, IT, and field stakeholders to gather requirements and resolve access or data issues efficiently. Data Comfort: Basic comfort working with spreadsheets, dashboards, or simple data tools to track utilization and maintain data quality. GitLab Values Alignment: Ability to work in an all-remote, asynchronous environment, leaning heavily on transparency and collaboration as defined in the GitLab Handbook. About the team The Enablement & AI function is part of the CRO organization. Enablement is instrumental in helping GitLab grow at a more accelerated pace and achieve our ambitious revenue targets. The enablement organization comprises enablement leads serving the CRO business functions, a centralized content group, AI tech resources, and an operations team. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $95,200 — $160,800 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Lead People Systems Engineer, you'll drive how GitLab's People systems evolve through an AI-first transformation mindset, putting AI to work across everything we build. You won't just support our people systems, you'll build them: owning the code, pipelines, and integrations that keep GitLab's People automation ecosystem running reliably at scale across Workato, Google Cloud, Claude, Workday, and the tools that power our global workforce. This is a strong fit if you think like a software engineer first, write clean and maintainable code, and thrive at the intersection of people systems, AI, innovation, and automation engineering. In this role, you'll be the technical backbone of our People Technology team, designing, building, and maintaining the automations, agents, and integrations that connect Workday, Greenhouse, Slack, and internal tools. You'll be the go-to technical thought partner for the people group on complex engineering decisions, and your work will compound over time: fewer manual processes, stronger system reliability, and a People technology foundation that scales without friction. What You’ll Do Own the design, development, and maintenance of people system automations and integrations across Workato, Google Cloud Platform, Claude, Workday, Greenhouse and GitLab, writing reliable, well-tested code that runs at scale. Build and maintain integrations between Workday, Greenhouse, Slack, and internal tools using Workday Web Services (WWS) and Slack's API and Bot SDK, diagnosing failures proactively and driving uptime and reliability improvements across the automation stack. Write, version, and maintain automation code in Ruby (or comparable scripting languages) stored in GitLab, with clear documentation, code reviews, and disciplined change management practices. Develop and manage Slack apps and bots that deliver intuitive, automated workflows, reducing friction for People teams and employees across a globally distributed workforce. Move past surface-level requests to diagnose root problems, challenge assumptions, and co-design automation solutions that are durable, scalable, and built to last. Serve as subject matter expert on Workato automation architecture, driving standardization, reusability, and scalability across the People technology integration layer. Maintain and improve CI/CD pipelines and deployment practices for People system automation, ensuring changes are tested, reviewed, and safely deployed using GitLab. Leverage AI tools, large language models (LLMs), and Model Context Protocol (MCP) frameworks, including Claude, to accelerate automation development and identify opportunities to eliminate manual work across the People Group. Provide technical guidance to teammates and stakeholders, proactively communicating context and decision-making, partnering closely with InfoSec, AI Engineering, and IT, and raising the bar for how automations, agents, and integrations are built, documented, and maintained. Exercise independent judgment on methods and evaluation criteria to obtain quality results, leading others by sharing solutions and problem-solving approaches. What You’ll Bring Hands-on experience writing and maintaining code in Ruby or a comparable scripting language (Python, PHP, etc.), you're comfortable in a codebase, write code others can read and maintain, and are willing to learn Ruby if you haven't already. Deep expertise in Workato or a comparable enterprise automation/integration platform, with a track record of building reliable, scalable automation workflows in production environments. Strong experience integrating with Workday using Workday Web Services (WWS), with the instinct to build integrations that are durable, observable, and handle edge cases well. Experience building Slack apps and automations using Slack's API and Bot SDK, with an eye for delivering workflows that actually get used. Proficiency with Git and GitLab for version control, code review, and CI/CD workflows, you treat automation code like production software, not scripts on someone's laptop. Familiarity with Google Cloud Platform (GCP) or AWS; experience with Docker and Kubernetes (GKE is a bonus) for running and maintaining automation services. Experience connecting HR systems including Workday, Greenhouse, and internal tools, with strong instincts for where integration points break and how to keep them reliable. Comfort working with AI tools and MCP frameworks to accelerate development, automate repetitive work, and push the boundaries of what people technology can do. Strong communication skills, you can translate technical architecture into clear decisions and stakeholder updates, and you know when to surface a risk versus just fix it. An engineering mindset applied to people systems: you treat reliability, observability, and maintainability as first-class concerns, not afterthoughts. People system fluency, you understand how HR data flows, why it matters, and how to build automations that handle it with care and accuracy. Intellectual curiosity and a bias for action, you don't wait to be told what's brittle; you find it, frame the fix, and drive it forward. About the team The People Technology team is building the systems foundation that allows GitLab to scale as a global, all-remote company. We don't just keep the lights on, we push the bar on what people technology can do, constantly improving reliability, usability, and intelligence across the platforms that power our People organization. We work across core systems, integrations, automation, and compliance, partnering closely with stakeholders across time zones to move fast, build with purpose, and create an experience where technology enables people to do their best work. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $213,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Brazil; Remote, Mexico; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements. This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager. Your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale. What you'll do Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance. Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning. Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account. Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about. Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives. Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners. Build and maintain specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use. Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey. What you'll bring Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese is a strong plus. Located in the United States, Mexico, and Brazil. Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning, and enabling customers with practical, in-depth guidance. Proficiency with DevSecOps tools or adjacent technical tooling, with the ability to translate tool capabilities into customer outcomes. A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs. The ability to communicate complex technical and organizational topics clearly in writing and live settings, including Zoom calls, workshops, and presentations. Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment. Strong time management and prioritization skills, including the ability to manage multiple customer engagements and cross-functional requests in a pooled model. A continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or reusable examples. We welcome transferable experience from related roles and backgrounds. About the team We're a globally distributed Customer Success Engineer team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $105,600 — $158,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, KSA; Remote, UAE GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Executive, you'll help expand GitLab's presence across MENA by building trusted relationships with senior leaders at large organisations and guiding them through complex platform decisions. This role is focusing on new logos and some existing business. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the French market. You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals. What you'll do Lead strategic account activity for large prospects and customers, providing direction throughout pre-sales and post-sales engagements. Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs. Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals. Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption. Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts. Contribute customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer. Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution. Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly. What you'll bring Experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders. Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through. Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs. Strength in negotiation, presentation, and closing conversations in a clear and effective way. Comfort working independently on complex projects while coordinating with cross-functional teams. Fluency in English and Arabic required Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools. Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments. About the team The team focuses on growing GitLab's enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team's work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments. #LI-CA2 Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer in GitLab’s Platform Enablement organization, you will help make GitLab easier to deploy, validate, and operate across environments. This team is centered on two major areas: Cloud Native deployment guidance and ephemeral environments. You’ll help shape GitLab’s next generation of self-managed deployment guidance as Reference Architectures evolve toward a model based on deployment patterns, workload characterization, component requirements, topology guidance, and scaling principles. You’ll also help improve production-like ephemeral environments so teams can validate changes earlier, test against infrastructure and deployment conditions that more closely reflect real-world operation, and reduce drift between development, CI, and production. This includes shaping the tooling, workflows, and platform contracts that make these environments more consistent, more repeatable, and more useful to engineers building and shipping across GitLab’s different deployment models. Current projects Deployment Environments is currently focused on: Evolving GitLab’s self-managed deployment guidance beyond legacy Reference Architectures into a clear Cloud Native model. Improving production-like ephemeral environments for earlier, higher-confidence validation. Supporting a platform model where services declare requirements, operators satisfy them, and shared artifacts work across GitLab.com, Dedicated, and Self-Managed. What you’ll do In this role, you’ll: Build tooling and workflows for cloud-native and self-managed deployment environments. Contribute to Cloud Native deployment guidance, including component requirements, architecture patterns, topology guidance, and scaling principles. Improve ephemeral environments that bring validation closer to production reality. Work across application, infrastructure, and platform boundaries to keep deployment artifacts and environment contracts consistent from development through production. Partner with related teams on packaging, testing, delivery workflows, and customer-facing deployment guidance. What you’ll bring Strong backend engineering experience, ideally with Kubernetes-based systems, distributed applications, or platform engineering Experience with deployment architecture, environment management, or cloud-native operations Comfort working at the boundary of developer workflows and production infrastructure Good systems thinking around service dependencies, deployment patterns, and infrastructure abstraction. A collaborative, pragmatic approach to building durable platform capabilities About the team The Deployment Environments team helps make GitLab easier to deploy and easier to validate across development, CI, GitLab.com, Dedicated, and Self-Managed. Its work spans Cloud Native deployment guidance, ephemeral environments, and the platform contracts that reduce drift across the software lifecycle. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Los Angeles, United States Workplace: onsite About Xsolla Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem. The Capital Markets Group The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms. The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe. CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one. For more information, visit xsolla.com. About the Opportunity Xsolla is seeking an Analyst, Capital Markets Intelligence and CRM to operate the information layer that the entire Capital Markets Group runs on: producing the daily market intelligence that directs senior coverage attention, building and maintaining the institutional relationship data that every mandate draws on, tracking the global events landscape that drives origination, and preparing the briefing materials that put senior coverage into every meeting fully prepared. The corporate title for this seat is Analyst, with no direct reports. The seat offers unusual breadth for the level: direct exposure to fund formation, private placements, and credit and distressed situations across gaming and interactive entertainment, daily interaction with the group's senior leadership, and a defined development path toward coverage or capital formation responsibility. The Analyst, Capital Markets Intelligence and CRM will be based in Los Angeles, CA, Xsolla's headquarters, in office, and will report to the Vice President, Investor Relations and Capital Formation. Travel is limited to up to 10 percent, primarily for priority industry events. This is a full time position. How to Apply Interested candidates should apply via the application button below, together with a resume and a short note on relevant experience. The Xsolla Talent Acquisition team will follow up on qualifying applications. Role Overview As Analyst, Capital Markets Intelligence and CRM, you will run the information systems that the entire Capital Markets Group depends on: the daily intelligence product, the institutional relationship database, the events calendar, and the meeting preparation that keeps senior coverage armed for every conversation. The role suits a candidate who wants the analytical rigor of an investment banking seat combined with real ownership of a system they run themselves. Key Responsibilities Market Intelligence Produce the daily digest. Produce the daily capital markets intelligence digests and the Friday weekly rollup, applying the group's prioritization rubric and tiered output formats for individual, team and executive audiences, and operate the reader feedback loop that tunes the product over time. Monitor global sources. Monitor the defined multilingual source set with translation tooling and flag regionally significant items to the Americas, MENA and APAC coverage heads. Track special situations. Track the distressed and special situations landscape across gaming and interactive entertainment, and prepare screening one pagers on qualifying situations for review at the weekly pipeline call. Relationship Data Operations Build institutional records. Build institutional records in the firm's relationship platform, sourcing from public materials, licensed data providers and event lists, with enrichment, deduplication and tiering support to the group's data standards. Operate the staging workflow. Operate the prospect staging and promotion workflow, ensuring nothing enters the production database without review, and support the quarterly tiering refresh. Maintain the audit trail. Maintain the audit trail on data provenance and consent context consistent with the firm's data handling standard. Coverage Support Prepare meeting briefs. Prepare meeting briefs for every Tier 1 interaction at least 24 hours in advance, including institution profile, relationship history, live items and suggested talking points; log outcomes and next actions in the platform after each meeting. Support materials preparation. Support materials preparation for investor meetings, roadshows and transaction processes under the direction of the VP and coverage heads. Events and Convening Maintain the events calendar. Maintain the global events calendar across credit, private capital, SPAC, venture, family office and sovereign conferences, with rolling 30, 60 and 90 day action lists and attendance recommendations. Run event follow up. Run event follow up operations, capturing who the team met, promoting qualified contacts into the platform and tracking post event actions to completion. Candidate Profile Experience 1 to 3 years of experience in investment banking, equity or credit research, management consulting, or a data intensive operations seat at a financial institution; exceptional final year candidates and recent graduates with relevant internships will be considered. Working knowledge of the gaming and interactive entertainment ecosystems is a plus, as is exposure to data providers such as Preqin, PitchBook or Bloomberg. Domain Expertise Excellent research and business writing skills, with the ability to compress large volumes of information into decision ready summaries. Familiarity with Salesforce administration concepts, SQL, or automation tooling used to build workflows is preferred. Skills and Competencies Strong working proficiency in Excel and demonstrated comfort operating CRM or comparable structured data systems, with accountability for data quality. Meticulous attention to detail, high throughput, and the judgment to distinguish signal from noise under time pressure. Discretion with confidential information and a high degree of ethics and integrity. Professional working proficiency in one or more of Mandarin, Japanese, Korean, Arabic, Portuguese or Spanish is preferred. Education and Credentials A bachelor's degree is required. The SIE examination, passed or scheduled, is preferred; Xsolla sponsors relevant professional examinations and designations as part of its analyst development program. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Analyst, Capital Markets Intelligence and CRM role, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. Compensation is competitive and negotiable based on experience, and includes performance-based incentives, and comprehensive health, retirement, and wellbeing benefits.

Location: Dubai, United Arab Emirates Workplace: onsite About You As Head of Investor Capital and Relations, Middle East, you will operate independently in region with a global reporting line and executive sponsorship, and with the mandate to build the firm's Middle East franchise from first principles: the coverage map, the institutional relationships, the office and, ultimately, the regional team. This is a builder's role. You will own senior coverage of the region's sovereign wealth funds, government related entities and family offices, lead the office establishment and hub determination between DIFC and ADGM, and coordinate closely with counsel and the firm's government relations workstreams as you build a durable Gulf franchise.   About the Opportunity Xsolla is seeking a Head of Investor Capital and Relations to be the firm's senior presence in the Gulf and own its most strategically important capital relationships: the region's sovereign wealth funds, government related entities and principal family offices. The GCC is executing one of the most ambitious government backed investment programs in the history of the games industry, and this seat exists to convert that alignment into anchor limited partner relationships, co-investment partnerships and strategic financings for the firm's investment vehicles and transaction pipeline. The corporate title for this seat is Executive Director, with a defined path to Managing Director tied to franchise milestones. The seat will have one direct report initially, a Regional Relationship Manager, to be hired following office establishment. The Head of Investor Capital and Relations, Middle East will be based in Dubai (DIFC) or Abu Dhabi (ADGM), with the hub determination in progress and open to the successful candidate's input, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of 50 percent or more across the GCC and wider MENA, with periodic travel to Los Angeles and New York. This is a full time position; the regional package will be structured with local counsel. Expressions of Interest Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.   About Us Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem. The Capital Markets Group The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms. The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe. CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one. For more information, visit xsolla.com. RESPONSIBILITIES Key Responsibilities Sovereign and Institutional Coverage Own sovereign coverage. Own senior coverage of the region's sovereign wealth funds and government related entities, including their gaming, technology and entertainment investment vehicles, with documented access paths and personal ownership of the firm's most senior regional relationships. Build family office coverage. Build and maintain coverage of the GCC's principal single and multi family offices, regional institutional investors and banks, with complete, current records in the firm's relationship platform. Map the counterparties. Map the decision making architecture of each priority institution, including investment committee cadence, mandate criteria, co-investment appetite and approval chains, and maintain that intelligence as a living asset. Capital Formation and Transactions Lead regional fundraising. Lead regional pre-marketing and fundraising processes for the firm's investment vehicles within applicable private placement and promotion regimes, coordinating with counsel on the marketing approach for each jurisdiction. Originate co-investment dialogues. Originate and manage sovereign co-investment dialogues alongside fund principals, and support strategic and government aligned financing conversations through to execution. Own diligence processes. Manage institutional diligence processes end to end, including DDQ coordination, data room support, operational due diligence visits and reference management. Franchise and Regional Platform Advise on the hub decision. Advise the hub determination between DIFC and ADGM, and lead the establishment of the regional office with Legal and Finance, including regulatory positioning of the firm's regional activities. Build the region's presence. Build the firm's presence across the region's priority investment forums and convening platforms, and run a regional events calendar that converts presence into qualified pipeline. Coordinate with government relations. Coordinate deliberately with the firm's government relations and sovereign engagement workstreams so that capital coverage and institutional diplomacy reinforce one another. Build the regional team. Recruit and develop the regional Relationship Manager and subsequent hires; establish coverage and CRM standards for the region. Risk and Controls Ensure regulatory compliance. Ensure all regional marketing and promotion activity complies with applicable regimes, including DIFC and ADGM promotion rules and the private placement frameworks of each GCC jurisdiction, in coordination with counsel. Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination with the firm's compliance processes, and escalate reputational risk considerations early. REQUIREMENTS Candidate Profile Experience 10 or more years covering MENA institutional capital from an investment bank, sovereign investor, placement agent, asset manager or family office platform, including at least 5 years in a senior client facing capacity. Demonstrable senior relationships inside GCC sovereign institutions and principal family offices, with a referenceable record of capital raised, commitments secured or strategic partnerships executed in the region. Existing relationships across the region's sovereign gaming, esports and digital entertainment programs and their investment arms are a strong advantage, as is a cumulative placement or capital formation record in the region of USD 500 million or more. Domain Expertise Working knowledge of the regional regulatory landscape relevant to fund marketing and promotion, including the DIFC and ADGM frameworks and private placement practice across the GCC. Experience marketing alternative strategies such as credit, special situations or private equity to sovereign and family office investors, including familiarity with Shariah aware structuring considerations, is preferred. Experience establishing or operating a regulated or exempt presence in the DIFC or ADGM is preferred. Skills and Competencies Deep cultural fluency and protocol judgment in sovereign, government and family office settings, and the discretion those relationships demand. Proven ability to operate independently in region on a global platform, with disciplined reporting, pipeline management and follow through. Exceptional written and verbal communication skills in English; Arabic language fluency is preferred. A high degree of ethics and integrity, with a clean regulatory and disciplinary history. Education and Credentials A bachelor's degree is required. A CFA or CAIA charter, or equivalent, is preferred. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical plan, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the UAE Personal Data Protection Law: Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices, please contact careers@xsolla.com   By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer on the Duo Chat team, focused on Chat Engine, you'll build the core AI capabilities behind GitLab Duo Chat, the natural-language and agentic interface to the GitLab DevSecOps platform. Much of your work will involve building flow components and agentic flows in the Flow Registry, the Python framework built on LangGraph within our Duo Workflow Service that powers agentic chat, and integrating them with the GitLab Rails monolith. You'll own complex backend features from start to finish across both services. You'll integrate large language models and orchestrate multi-agent flows so customers can work faster and more securely across the software development lifecycle. This work sits where GitLab's core platform meets its AI strategy, and reliability, performance, and answer quality directly shape the customer experience. What you’ll do Design and build flow components and agentic flows in the Flow Registry using Python and LangGraph within the Duo Workflow Service. These reusable building blocks power agentic Duo Chat and, increasingly, other AI features across GitLab. Develop, ship, and maintain backend features for GitLab Duo Chat across the Python Duo Workflow Service and the GitLab Rails monolith in a secure, well-tested, and performant way. Integrate new generative AI models, providers, tools, and multi-agent orchestration patterns into Duo Chat to expand its capabilities and improve answer quality. Design, implement, and review GraphQL and Representational State Transfer (REST) application programming interfaces (APIs) and related monolith logic, including chat entry points, permissions, and foundational-flow registration. Keep contracts with frontend clients and host systems reliable and clear. Improve debugging, observability, and test coverage using pytest, RSpec, and related frameworks; track and improve latency, error rates, and test coverage so AI-powered chat workflows stay reliable at scale. Collaborate with Product, User Experience (UX), frontend, and AI specialists to refine requirements and deliver high-quality improvements through iteration. Document standards, patterns, and learnings with other engineers, raising the bar for safe AI integration and evidence-driven engineering. Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and strengthen resiliency. What you’ll bring Significant experience building and maintaining production Python backends, including APIs, data models, and asynchronous or long-running workloads. Practical experience designing and shipping AI-powered, agentic backend features, including large language model integration, tool or function calling, and multi-agent orchestration. You use sound judgment about large language model limitations and safe use in production. Working proficiency in Ruby on Rails, or a strong willingness to learn it. Duo Chat integrates deeply with the GitLab monolith for chat entry points, GraphQL, permissions, and flow registration, and most of GitLab's codebase is written in Ruby. Proficiency designing or extending REST or GraphQL APIs with attention to scalability, maintainability, and backward compatibility. Strong Structured Query Language (SQL) skills and familiarity with relational databases such as PostgreSQL, including efficient queries and data modeling. Ability to find, diagnose, and prevent performance and reliability problems at scale. Experience solving technical problems of high scope and complexity and advocating for quality, security, and performance improvements across your team. Openness to learning and collaborating in an async-first, distributed team, applying transferable skills from related technologies or domains. Hands-on experience with agent frameworks such as LangGraph or LangChain is a strong plus. About the team We're part of GitLab's AI Engineering organization and own the AI-powered chat experience embedded across the GitLab platform. Chat Engine is the backend-focused team within the Duo Chat group. We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools. Our focus is to expand generative and agentic AI capabilities, improve the performance and reliability of chat workflows, and strengthen the debugging and testing foundations that let us run AI features safely at scale. For more on how we work, see the team handbook page. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .