Location: Porto
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Porto Site Lead to support our mission.
This role is based in Porto, Portugal and operates on a hybrid work model (in-office 3 days per week).
ABOUT THE TEAM
Trust & Safety keeps Patreon welcoming and fair, so creators and their fans can connect and creativity can thrive. We set clear standards and act quickly and consistently when something's off.
Porto is our main Trust & Safety hub in Europe, where a significant share of our safety work gets done. It's a close-knit, multidisciplinary team of content specialists, project and program managers, vendor managers and policy experts, sharing the office with colleagues in Support, Fraud and Compliance. As Patreon grows into a place where fans discover new creators and communities, the work done in Porto matters more than ever.
ABOUT THE ROLE
We're looking for an experienced operations leader to run Trust & Safety in European hours and lead our Porto site.
As T&S Operations Lead, you'll own how well Porto runs: healthy queues, targets met, smooth handoffs to our US team, and a team that knows what's expected and how they're doing. Operational excellence, team enablement, and capacity planning are at the heart of the job.
You'll be the senior operations leader on site from day one, with a direct report focused on operations enablement and a scope built to grow as Porto does, including leading more of the site's team over time. You'll work hand in hand with our global Trust & Safety leaders on policy, quality, tooling, and partner management, and bring Porto's perspective into the decisions that shape how we keep Patreon safe.
As Porto’s Site Lead, you’ll represent the whole office, not just T&S. You'll serve as Porto’s site representative: chairing the Porto Leadership Council, partnering with Workplace/HR, and bringing the needs of Compliance, Fraud, Support Experience, and T&S into site-wide decisions.
WHAT YOU'LL DO
- Run European-hours operations to target. Co-own queue health, review rates and service levels with the leaders of each safety area while Porto is online. Spot drift early, fix what you can, and escalate the rest with a clear owner and timeline.
- Plan capacity. Work with the leaders of each safety area and our program managers to build monthly capacity plans across our in-house team, outsourcing partners and automation, and rebalance work when volume shifts.
- Deliver on our targets, and find out why we miss. The leaders of each safety area set targets for their work and agree them with you. You'll be the single place those goals come together for Porto: deliver them on the ground, track progress, coach the team, and dig into root causes when we miss on efficiency or quality, then bring back what you learn.
- Raise the bar on how we operate. Co-own the playbooks, training and workflow changes our safety-area leaders and program managers design, lead their rollout in Porto, and measure the impact on quality, handle time and backlog.
- Keep work moving between Europe and the US. Make sure escalations, incidents and open work hand off cleanly across time zones, so nothing stalls or drops.
- Lead incidents in European hours. Contain issues using our playbooks, make the call when a decision can't wait, and hand off with full context.
- Look after the team. Make sure people doing high-exposure work have the rotation, breaks and support they need, notice early signs of strain, and involve people before changes that affect them.
- Lead the site. Chair the Porto Leadership Council, bringing together every team in the Porto office, from Support to Fraud and Compliance. Be Porto's voice with US leadership, and build a culture where people feel connected and recognized.
- Grow Porto's team and leaders. Develop your direct report and the site's emerging leaders, and help Porto keep a strong mix of specialist, project, program, and policy talent.
WHAT YOU'LL OWN
- Your call, for Trust & Safety in Porto: running our operations day-to-day in European hours. That includes keeping work flowing when volume spikes, covering absences, containing incidents using our playbooks, and setting the team's operating rhythm. Other teams in the office keep their own leadership.
- Your call, for the Porto site: the Porto Leadership Council’s agenda and how Porto shows up with Execs and US leadership. Other non-T&S teams keep their own leadership. You align and represent them, you don’t manage them.
- Agreed with the leaders of our safety areas: the targets they set for their work, monthly capacity plans, shifting work between areas, and workflow changes that affect enforcement decisions.
- Owned by partners, with your input: policy and enforcement standards, quality standards, HR matters and vendor contracts. You'll have a strong voice in all of them.
ABOUT YOU
- 8+ years leading content moderation, Trust & Safety or customer support operations. Whether in-house or at an outsourcing partner, you've run the people, targets, and quality of a content or customer-facing team. Workforce management and quality leadership in those settings count too.
- You have a track record of moving the numbers. You've owned throughput, quality, and service-level goals for an operations team, built capacity plans, and delivered measurable improvements you personally drove.
- You've scaled operations with outsourcing partners or automation.
- You lead with clarity and fairness. You set expectations, give direct feedback with care, and stay calm when things get hard.
- You work well across teams. You've led alongside teams you don't manage, and you know when to decide and when to align.
- You're fluent in English. Portuguese is a strong plus.
- You're based in Porto, or ready to relocate. We'll support your move.
NICE TO HAVE
- Trust & safety experience, especially with EU/UK online-safety rules.
- Experience leading a site or office in Portugal or elsewhere in Europe.
- Experience with AI-assisted moderation or quality programs.
WHAT SUCCESS LOOKS LIKE IN YOUR FIRST YEAR
- Review rates and handoffs in European hours are consistently on target.
- T&S has a clear, reviewed capacity plan, updated monthly.
- Quality findings turn into action within 90 days.
- The Porto Leadership Council meets on a regular cadence with agreed site priorities.
- The Porto team feels more connected and more confident in where they're headed.
WHY JOIN
- Lead a site. Shape how our main Trust & Safety hub in Europe runs, with real decision rights from day one.
- Room to grow. A clear path to leading more of Porto's team as the site grows.
- Meaningful work. Help keep a community of millions of creators and fans safe.
- Life in Porto. One of Europe's most livable cities, on the Atlantic coast.
HOW TO APPLY
Along with your CV, answer one short question (a few sentences is plenty): tell us about an operation you led. How many people, what volume, and one metric you improved? If one of our recruiters reached out to you, we'll cover this in your first call instead.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with Portugal and EU pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Compensation: €4,116 – €6,183 per month (gross base salary), paid on a 14-month basis (total annual cash compensation: €57,633 – €86,562). Final placement within the cash range is determined by skills, experience, and alignment with Patreon's internal pay bands. This role is also eligible for equity compensation.
ГибридleadPorto; Make sure escalations, incidents and open work hand off cleanly across time zones, so nothing stalls or drops; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
Location: Тольятти
Workplace: В офисе
О компании
Команда технического блока экосистемы обеспечивает бесперебойную работу мобильной связи и интернета. А так же занимается улучшением технологий и оборудования, чтобы обеспечить клиентов качественными услугами.
Обязанности
обрабатывать заявки на проведение монтажных работ и устранение аварий;
оформлять документы для подключения интернета и ТВ;
работать с оборудованием по списанию в сервисный центр;
координировать работу монтажников и контролировать выполнение показателей;
осуществлять выездные проверки качества работы монтажников (г. Тольятти, г. Жигулёвск);
участвовать в наборе команды;
обучать и проводить первичную адаптацию новых сотрудников.
Требования
высшее/среднее специальное техническое образование;
навыки работы с контрольно-измерительными приборами;
владение персональным компьютером на уровне опытного пользователя;
знание основных принципов построения фиксированной сети и эксплуатации.
Условия
оформление по трудовому договору в штат компании;
пятидневную рабочую неделю с графиком работы с 9:00 до 18:00, пятница сокращенный день;
совокупный доход: оклад + квартальная премия премия;
ДМС с первого месяца работы, включая стоматологию. А еще оплачиваем 50% стоимости полиса ДМС для родственников;
материальная помощь в сложных жизненных ситуациях;
отпуск 28 календарных дней + 3 дня за ненормированный рабочий день;
компенсация расходов на выбор сотрудника, например, на спорт, ипотеку или питание. Специальные предложения от партнеров и скидки от продуктов экосистемы МТС;
мобильная связь за счет компании и льготные тарифы для близких;
подписка на онлайн-кинотеатр KION, сервис МТС Музыка, книжный сервис Строки от МТС, безлимитные мессенджеры и соцсети;
собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучения для карьерного развития.
Роль для руководителя, который умеет управлять территориально распределённой розничной сетью и отвечать не просто за выполнение плана, а за экономику региона целиком. Здесь нужен человек, который понимает, как связаны продажи, ФОТ, сервис, команда, ассортимент и рентабельность — и умеет через эти показатели влиять на коммерческий результат.
ГибридСанкт-Петербург
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
Facility Manager — Hard FM
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
- Mission is the Boss: long-term thinking, seeking our mission success above all else.
- Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
- Champions of excellence: extremely high standards and talent density.
- Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
- Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously.
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
- Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
- Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally.
- Bold & creative contrarians: think differently to achieve greatness, try new approaches.
⚡ How we move fast — We fight complexity and focus on what matters most
- Disciplined in execution: taking decisive actions with focus that compounds success over time.
- Fight for simplicity: only high impact processes, smart frugality.
💡 The Missions
Alan has grown to more than 1,000 Alaners, with 600+ hires expected in 2026 alone.
The Workplace team is the engine behind the experience Alaners have every day, and that experience starts with a building that simply works: safe, comfortable, compliant, with air that is good to breathe and doors that open when they should.
As the company scales, our technical footprint grows with it.
Today, technical maintenance at our Paris HQ (Valmy) relies on a part-time factotum and on team members who handle it on top of some other scopes.
We are opening a dedicated, full-time Facility Manager position to give more love to our offices and to anticipate needs. The first focus is the run at Valmy (our HQ), with a strong prevention mindset.
As Alan keeps growing, more real-estate projects are likely (new floors, a possible office move, sites abroad...): we expect you to grow into the technical lead on them.
The role is part of the Workplace team and covers a single contract: Workplace Experience. The position is based in Paris and requires an onsite presence at least 4 days per week.
👀 The profile we're looking for (level range targeted on our level grid: B1-C1)
Specific missions
- Make prevention the heart of the role. Identify the main risk areas (HVAC, water leaks, fire safety, access control). Build and run the preventive maintenance calendar, plan the mandatory periodic checks and keep the safety register up to date.
- Do regular office rounds with the Valmy services team to spot wear and risks (leaks, lighting, HVAC, doors, badge readers, fire safety) before Alaners report them. Turn each finding into an action with an owner and a date.
- Run day-to-day maintenance. Sort and diagnose Alaners' requests and fix small issues directly yourself (e.g. changing a light bulb). Send the rest to the right contractor, and follow each intervention until the work is done and checked on site.
- Be the single technical point of contact for our vendors and our landlord. This covers contracts and SLAs (agreed service levels and intervention times), invoice checks, tenders, and escalation of building-level issues under the lease.
- Own the legal and financial side of FM, with Legal and Finance: regulatory compliance (ERP / labor code safety rules, mandatory checks, audit findings), lease obligations, and the maintenance budget (opex / capex) with monthly cost follow-up and optimization.
- Keep our offices safe, healthy and comfortable for all Alaners, in line with our Healthy Business positioning (air quality, thermal comfort, fire safety, accessibility...).
- Track, improve and document. Create and run a simple dashboard (open requests, intervention times, recurring issues, budget), keep the equipment inventory and maintenance log, automate repetitive follow-ups with AI and tools, and write procedures that can be reused for new floors and sites.
- Own Alan's obligations under the Décret tertiaire (energy-reduction law for office buildings over 1,000 m²) at Valmy and future offices, with the landlords.
- Cover the technical needs and follow-up required at the Prévenir medical center hosted at Valmy
- Over time, lead the technical side of our real-estate projects (floor take-overs, office moves, new sites): technical checks of buildings, follow-up of works with architects and project managers, move planning.
- Work daily with cross-functional teams: Legal (compliance, lease), Finance (budget, invoicing, cost optimization), IT (network, access control, room equipment) and Security (office safety policies, crisis reaction).
- Join the on-call rotation (daily Office Management tasks).
Key outcomes by 1 year
- All hard FM contracts are mapped, documented and tracked (scope, SLAs, renewal and exit dates, costs, mandatory checks): no missed regulatory check or expired contract
- A preventive maintenance plan is live at Valmy, and the share of corrective / emergency interventions has measurably decreased
- At least 3 prevention areas identified, each with a specific action plan and clear KPIs
- Regulatory compliance is up to date: safety register complete, periodic checks done on time, audit findings closed
- New fire safety equipment provider selected and onboarded
- Air quality measured on all floors, issues diagnosed and a corrective action plan delivered
- Led at least two vendor reviews or tenders, produced clear findings and took the corresponding decisions autonomously
- An FM dashboard tracks service quality, vendor performance and budget consumption; at least 3 manual or recurring tasks automated
- A replicable FM playbook and a building technical checklist exist, ready to be used for a new floor, an office move or a new site
You may be a great fit if you are:
- A Facility Manager / Technical Manager with 3–6 years of experience on multi-technical (tertiary / office) buildings, in-house at a scale-up or large company
- Coming from an FM service provider or a property manager (site manager, contract manager) and wanting to move in-house and own the client side
- A multi-technical maintenance profile (HVAC, electrical, fire safety) who has grown into vendor management, budget ownership and compliance
- A Workplace manager with an FM scope, or a works / fit-out project manager with solid maintenance and run experience
What we're looking for
- Solid technical understanding of building systems: HVAC, electrical, plumbing, fire safety systems (alarm, extinguishers, emergency lighting), doors and access control
- Knowledge of the French regulatory framework for offices (ERP / labor code safety rules, mandatory periodic checks, safety register, safety commission)
- Proven vendor and contract management: SLAs, penalties, price indexation, tenders, invoice control
- Ability to manage the landlord relationship and understand lease obligations (who pays and does what)
- Electrical habilitation (mandatory, as the role fixes small electrical issues directly)
- Exceptional communication in French (fluent) and professional English
- Attention to detail, strong problem-solving, and the ability to juggle priorities, including urgent incidents, with a calm and constructive attitude when things go wrong (leak, outage, alarm)
- A prevention mindset, autonomy and strong accountability: you spot what can be improved before being asked
- A member-first mindset: you think about the Alaner experience, not the process
- Appetite for digital tools, AI and basic automation to reduce repetitive work (ticketing, maintenance tracking, dashboards), and the ability to document in a way the whole team and AI agents can leverage
Nice to have
- A technical diploma or certification (e.g. BTS / DUT in building maintenance or energy, SSIAP)
- Experience with indoor air quality or energy efficiency projects (sensors, ventilation, Décret tertiaire)
- Experience with a CMMS / GMAO tool, or building one with no-code tools
- Experience leveraging AI to build scalable processes or automate recurring tasks
- Experience in a high-growth tech company or scale-up
- Having followed or led a fit-out, an office move or a new-site opening
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Fair rewards. Generous equity packages complement your base salary.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Задачи:
— Управление и развитие розничного бизнеса в городе Перми и Пермском крае
— Обеспечение коммерческой эффективности ККО, канала привлечения и сопровождения зарплатных клиентов
— Выполнение поставленных задач и плановых значений
— Развитие зарплатного направления
— Развитие ипотечного направления
Требования:
— Опыт работы на позиции директора по розничному бизнесу или руководителем сети отделений банка от 3 лет
— Опыт управления несколькими офисами продаж и зарплатным направлением
— Опыт руководства коллективом от 30 человек
— Наличие примеров успешных инициатив или проектов, реализованных на уровне города или территории
Контакты:
— obalina@alfabank.ru
Location: London; United States; New York; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
ElevenLabs moves fast - by design. We run lean, we bias toward action, and we trust our people to figure things out. That's how we've built world-leading AI products in three years with a fraction of the headcount of our peers. But speed at 200 people and speed at 1,000+ people are different challenges, and the systems, habits, and connective tissue that let a company move fast without breaking things don't build themselves.
As our Company Operations Lead, you'll own the infrastructure that lets ElevenLabs keep its velocity as it scales. Not by adding process for process's sake - but by building the right systems, in the right places, at the right time, so that the rest of the company can focus on what they do best. You'll establish the operating layer that keeps a 50-country, hybrid organization coherent; drive the strategic planning cadence that keeps leadership aligned; and deploy a lean team of strategic generalists against the company's most urgent cross-functional challenges.
You’ll be responsible for:
- Operating Cadence: Running the planning and alignment cycles that keep the company pointed in the right direction. This includes OKR planning, workforce, and headcount planning.
- Operating System: Building and maintaining the infrastructure layer that lets the company move faster. Systems of record, org taxonomy and governance, and the knowledge management systems that ensure information flow effectively across our remote-first team.
- AI Enablement & Agentification: Ensuring every team at ElevenLabs has the tools, access, and knowledge to work effectively with AI. You'll own the internal AI enablement framework - managing tool access and rollout, identifying where agents and automation can accelerate how functions operate, and building the learning opportunities and champions programmes that drive deep adoption. You'll work closely with Security, IT, and the Automations team to ensure what gets built is built right.
- Operations Centre of Excellence: Defining what great operations looks like at ElevenLabs and embedding it across the company. You'll set the blueprint that makes operational excellence repeatable and deploy the team as embedded operators inside other functions, standing up best practices, up-skilling teams, and handing off cleanly once the work is done.
REQUIREMENTS
We do not require formal experience, certifications, or degrees. We do require:
- Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company - ideally through a meaningful scaling inflection (Series B–D trajectory or equivalent).
- Track record of standing up functions and systems from scratch and handing them off, rather than owning a permanent queue.
- Structured problem-solving background - strategy consulting, a BizOps or Chief of Staff seat with genuine strategic scope, or an operator role that required both systems-building and executive influence.
- Strong AI and tooling fluency - you should be pushing the organisation on what's possible with AI enablement, not chasing it.
- Exceptional stakeholder management: you can partner with founders and Leads and earn trust quickly in a flat, high-velocity environment.
Bonus:
- Experience inside a company that scaled through a 200 → 2,000+ person inflection.
- Background that spans both consulting and operator roles - you've done the thinking and the building.
- Familiarity with knowledge management, AI agentification, or internal tooling as an operational discipline.
LOCATION
This role is remote. London or New York preferred.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York
Workplace: OnSite
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
This is an exciting opportunity to anchor ElevenLabs' New York office -our second-largest hub. As Workplace Experience lead for our SoHo space, you'll be the go-to person for our rapidly growing US team and a central hub for the New York AI community.
You'll own the day-to-day workplace experience: keeping operations running smoothly, maintaining white-glove standards, and driving initiatives that elevate employee experience, optimize costs, and scale our infrastructure as we grow. You'll ensure our office is a place where people love to work. This fully in-office role is based in SoHo with on-site presence.
Perfect for a proactive, high-energy individual who thrives at the center of the action and wants to grow their career in a fast-paced AI company.
IN THIS ROLE, YOU WILL:
- Be the Hub & Culture Driver: Serve as the main point of contact for the office, welcoming guests, leading onboarding, and boosting team culture through curated food/beverage programs, social rituals, and office perks.
- Run Daily Operations & Vendors: Manage all day-to-day workplace logistics—including cleaning, maintenance, security, and shipping—while owning vendor relationships from contract negotiations to performance management.
- Optimize Space & Landlord Relations: Partner with building management to maintain facilities, establish white-glove service standards, and manage ongoing space planning, floor plans, and seating charts to support a growing team.
- Support Events & VIP Visitors: Coordinate logistics for internal and external events—such as AI hackathons, team offsites, and all-hands meetings—while ensuring a high-touch, premium experience for visiting executives and clients.
- Own Onboarding & Internal Comms: Partner with People Ops to continuously improve the local onboarding experience (tours, swag), manage all office-related communications, and maintain clear SOPs and workplace documentation to ensure a seamless experience as the team grows.
REQUIREMENTS
- Location & Presence: Based in New York, with a full-time presence (5 days a week) acting as the visible host, culture champion, and heartbeat of our office space.
- Workplace Experience Mindset: Proven track record in shaping an exceptional, hospitality-driven workplace environment. Thrives in dynamic, high-visibility settings where empathy, polish, and sound judgment elevate the day-to-day employee journey.
- High-Touch Stakeholder Engagement: Exceptional interpersonal and communication skills, comfortable acting as a gracious ambassador for the company across all levels—from welcoming clients and candidates to partnering closely with senior executives and legal partners.
- Frictionless Workflow & Innovation: A proactive, human-centered approach to problem-solving, with a knack for anticipating team needs, eliminating daily workplace friction, and introducing modern workplace rituals and processes that enhance productivity.
- Culture, Community & Connection: Passion for community building, with hands-on experience designing and executing engaging internal events, celebrations, and employee touchpoints—all while negotiating effectively with vendors to deliver premium, memorable experiences sustainably.
- Environment & Vendor Stewardship: Experience curating an inspiring, seamless physical workspace—partnering with building management and premium vendors to ensure facilities, amenities, and office resources actively support team comfort, focus, and productivity.
WHY THIS ROLE?
This is an exciting opportunity to lead workplace experience at one of the world’s top AI companies. You’ll have the autonomy to shape our local culture, scale a critical hub, and directly impact how our team and the broader AI community experience ElevenLabs every day.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Ростов-на-Дону
Отдел организации и контроля кассовой работы обеспечивает оперативный мониторинг, методологическую поддержку и контроль деятельности кассовых подразделений кассово-инкассаторских центров.
Обязанности
• Аналитика и контроль эффективности: Сбор и подготовка данных для расчета ключевых показателей эффективности (КПЭ) кассовых подразделений. Разработка и реализация мероприятий для достижения и перевыполнения плановых КПЭ
• Организация проверок: Проведение проверок состояния кассовой работы в закрепленных подразделениях. Контроль за своевременным устранением выявленных недостатков и нарушений
• Управление рисками: Участие в служебных расследованиях по фактам реализованных кассовых рисков, анализ причин и подготовка рекомендаций
• Взаимодействие с регулятором: Заключение и дальнейшее сопровождение договоров на кассовое обслуживание в подразделениях Банка России.
Требования
* Высшее образование (экономическое)
* Опыт на позиции операционного сотрудника будет вашим преимуществом Глубокое понимание процессов кассовой работы, инкассации и операционного обслуживания
* Знание принципов командной работы, лидерства и умение выстраивать эффективные рабочие процессы
* Навыки анализа данных и подготовки отчетности
* Умение вести переговоры и работать с документацией
* Готов к командировкам.
Условия
• Годовая премия и ежегодный пересмотр зарплаты
• Гибкий дисконт по ипотеке, равный 1/3 ключевой ставки Центробанка России
• График работы 5/2, с 09:00 до 18:00
• Уникальная система онлайн-обучения Сбера для карьерного роста
• Расширенный ДМС и льготное страхование для семьи
• Корпоративная пенсионная программа
• Возможность участия в конкурсах профессионального мастерства
• Скидки на продукты Сбербанка и экосистемы
• Вознаграждение за рекомендации коллег.
Задачи:
— Формирование и реализация стратегии развития франчайзинговой сети и представленности бренда в регионах России
— Определение приоритетных локаций для развития, включая оценку маркетингового потенциала, конкурентной среды, помощь в подборе помещения и формирование финансовой модели
— Поиск и проведение переговоров с потенциальными партнерами, включая крупных инвесторов с суммами от 30 млн рублей
— Выполнение планов по открытию в соответствии со стратегией развития
— Выстраивание отношений с действующими партнерами-франчайзи через регулярную работу, опросы, съезды, вовлечение партнеров в инициативы и совет партнеров
— Консультирование франчайзи по вопросам управления, операционной деятельности и маркетинга
— Анализ эффективности франчайзинговой сети по регионам и партнерам
— Управление командой территориальных менеджеров в регионах, включая найм, развитие и мотивацию
Требования:
— Опыт работы в общественном питании или ритейле; опыт с франчайзинговой моделью будет преимуществом
— Коммуникативные навыки, включая ведение переговоров с позиции win&win, дипломатичность и эмпатия
— Опыт в развитии регионов, экспансии рынка и развитии бизнеса
— Лидерские качества и ответственность, готовность принимать решения на основе данных и здравого смысла
— Базовые знания экономики, включая понимание юнит-экономики, юридических норм и маркетинговых метрик
— Опыт управления проектами и внедрения изменений
— Высокий уровень эмоционального интеллекта и ментальная гибкость
Условия:
— Работа в глобальной компании с амбициозными целями и масштабными задачами
— Культура свободы и ответственности
— Прозрачные условия труда
— Конкурентная зарплата, возможности для роста и развития
— Гибридный формат работы из Москвы
— Оплачиваемое обучение, включая курсы, конференции, профильную литературу и софинансирование английского языка в Skyeng
— Забота о сотрудниках, включая ДМС с первого дня, стоматологию и поддержку ментального здоровья через Alter
Мы ищем владельца направления, который возглавит расчетную инфраструктуру компании — от банковских и депозитарных линий до нестандартных схем расчетов по крупным сделкам...
Location: Москва
Workplace: Офис
RWB — международная технологическая группа компаний, образованная в результате слияния двух лидеров рынка — IT-компании Wildberries и оператора наружной рекламы Russ.
Мы развиваем одну из крупнейших цифровых экосистем, объединяя электронную коммерцию, финтех, логистику, рекламу, путешествия, здоровье и другие направления. Наши технологии помогают людям решать повседневные задачи, а предпринимателям — находить новые возможности для роста.
Обязанности
Контролировать работу клининговых компаний на территории Складского комплекса (Сортировочного центра): проверять соблюдение графиков уборки и Технического задания, оценивать качество уборки и используемых моющих средств, участвовать в составлении актов (с фото- и видеофиксацией) и применении штрафных санкций, вести отчётность по результатам контроля.
Контролировать работу Группы операторов поломоечных машин: проверять качество уборки, соблюдение технических требований к эксплуатации поломоечных машин и оборудования, участвовать в составлении актов и применении штрафных санкций (дисциплинарной ответственности), вести отчётность.
Контролировать работу Группы дератизации: проверять исполнение сотрудниками должностных обязанностей, участвовать в составлении актов и применении штрафных санкций, вести отчётность.
Контролировать работу сотрудников на прессах: следить за соблюдением внутренних Регламентов оборота вторсырья, контролировать сортировку вторсырья и не допускать попадания в пресс годной к повторному использованию тары (картонных коробок с логотипом Компании) и посторонних предметов.
Контролировать отгрузку вторичного сырья: следить за соблюдением Регламентов оборота вторичного сырья, проверять соответствие фактического количества отгружаемого сырья товарно-сопроводительным документам, периодически контролировать вес отгружаемого сырья.
Контролировать соблюдение регламентов Компании при использовании оборотной тары (картонных коробок, паллетов, полибоксов, металлических перемычек и т.п.).
Контролировать сбор и вывоз отходов: следить за соблюдением законодательства и внутренних Регламентов, контролировать сортировку ТКО и не допускать попадания во отходы вторичного сырья, контролировать заполнение контейнеров и своевременность их вывоза.
Контролировать уборку и вывоз снежных масс: проверять выполнение контрагентом заявок, контролировать объёмы вывозимых снежных масс, участвовать в составлении актов и применении штрафных санкций, вести отчётность.
Контролировать обслуживание биотуалетов на территории локального объекта: проверять соблюдение контрагентом графика и качества обслуживания, участвовать в составлении актов и применении штрафных санкций, вести отчётность.
Формировать промежуточные (еженедельные, по понедельникам за прошедшую неделю) и итоговые (ежемесячные, квартальные, годовые, в первый рабочий день после окончания периода) отчёты для Руководителя Отдела по контролю Складских комплексов и Сортировочных центров, а также вести учёт вывоза ТКО и снежных масс.
Требования
У Вас есть среднее специальное или высшее образование;
У Вас имеется соответствующая подготовка;
Ваш общий трудовой стаж работы не менее 5 (пяти) лет.
Условия
Обучение и развитие: языковые клубы, собственный корпоративный университет, программы развития управленческих навыков и многое другое;
Благополучие сотрудников: корпоративный пакет ДМС со стоматологией, корпоративный спорт, консультации психолога и дополнительные возможности аккредитованной IT-компании;
Множество сообществ: клуб спикеров, футбола, йоги, шахмат и т.д.;
Забота о семьях: создаем условия, в которых легко сочетать карьеру и заботу о близких – от гибкого подхода до масштабных проектов для детей сотрудников;
Скидки и партнерские программы: на обучение, страхование, покупки и многое другое;
Комфортная рабочая среда: бесплатное питание в офисе, современные офисы рядом с метро, корпоративная техника и портал для сотрудников.
Location: Berlin, Germany; London, United Kingdom
Workplace: onsite
ABOUT YOU
We are looking for a Business Operations Manager, Experiential Marketing who is trustworthy, self-driven, organized, and accountable to join our Global Experiential Marketing team. The ideal candidate thrives in a fast-paced, highly collaborative, cross-functional and multicultural environment and is energized by keeping a large, global team running smoothly.
You will work directly with the VP of Global Experiential Marketing to run the business operations of the department: finance administration, people administration, planning and reporting. You will take on the operating rhythm of a team that is growing to 24 people across three regions, so the VP's time goes to event strategy, quality control and team performance. This is a business operations role, not an event delivery role.
The right person for this role will be a dependable, discreet and proactive operator who can hold many threads at once, prepare the numbers and the paperwork the VP needs to make decisions, chase commitments across regions without becoming a gatekeeper, and handle sensitive people and budget information with care.
This role is office-based in our Berlin or London office; depending on the location of the right candidate, remote working in the UK or CEST timezone would be considered. As this is a global role, some out-of-hours working will be required. Occasional travel may be required.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Longevity Opportunity Vision — Enjoy the game!
Responsibilities
Finance administration
- Track and report on the department budget, preparing the numbers for the VP's budget decisions.
- Manage expenses and travel requests for the team, and handle travel booking for the VP.
- Manage Brex for the team: prepare and pre-check spend, flag exceptions and escalate anything above agreed limits, with the VP giving final approval.
- Prepare travel reporting, including German travel reports within 7 days of travel.
- Provide monthly budget vs actual reporting in the format agreed with Finance.
People administration
- Track holidays and time off across the team.
- Coordinate the administration for reviews, promotions, recruitment and hiring, preparing the process while the VP makes the decisions and offers.
- Track team goals and bonus envelopes.
- Handle confidential people and compensation information in line with access rules agreed with HR and Finance.
Reporting and operating rhythm
- Prepare bi-weekly slides and updates for the MPI team, drafted for the VP to review and present.
- Run leadership meeting logistics and maintain action and decision logs.
- Chase commitments across regions, sales and operations, and track weekly progress in Jira plans.
- Track global event deal and sponsorship approvals through to the VP's decision.
Planning and workload
- Maintain a view of team workload and capacity, and flag overload to the VP.
- Own the planning calendar, including review, budget and bonus cycles.
- Lead special projects and cross-regional initiatives on the VP's behalf.
Working boundaries
- Request updates and status from any team on the VP's behalf, in a way that speeds teams up rather than polices them.
- Escalate budget, people and priority conflicts to the VP.
- Stay out of event process and playbooks, which remain with the event operations team.
Requirements
Required:
- 5+ years of professional experience in business operations, chief of staff, finance or operations administration, or a similar role supporting a senior leader or a large team.
- Proven experience tracking budgets and expenses and producing clear financial and operational reporting.
- Experience handling confidential information such as people, compensation or financial data with discretion.
- Strong written and verbal communication skills in English, with the ability to build clear slides and updates for senior audiences.
- Excellent organizational skills and the ability to manage many tasks and deadlines at once.
- Proficiency with Google Workspace and standard Microsoft Office software.
- Comfortable working with global teams across time zones in a culturally diverse company.
Preferred:
- Bachelor's degree in Business, Finance, Operations, or a related field (or equivalent experience).
- Experience in the video games, tech or software industry, or in event and marketing operations.
- Familiarity with Jira and the Atlassian suite, Brex or similar spend management tools, and forecasting software such as Anaplan.
- Experience supporting a distributed global team across multiple regions.
- Familiarity with HR processes such as performance reviews, promotions and hiring workflows.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Production Order Administrator to strengthen our Operations team. The goal of this role is to take care of production order execution through our manufacturing partner network and resolve unexpected issues that arise during the production process.
How You’ll Contribute:
Supervise the processing of production orders and document them in our internal CRM and ERP systems
Select suitable contractors from our database of production partners
Support the manufacturing process by controlling dates and dispatch, organizing delivery, and overseeing product quality control
Track payments and work with customers
Solve problems and special cases with customers and manufacturers that occur during order processing
Achieve results despite the difficulties encountered
What You’ll Bring to Xometry:
Language Skills: Fluent English and Italian (B2 or higher), including business correspondence. This is the primary requirement
Experience: At least 1 year of relevant experience in procurement, logistics, or order management. Experience with engineering orders and with transactional IT systems for automating sales, production, and logistics processes is an advantage
Problem Solving: Readiness to solve problems that differ from the base scenario
Availability: Willingness to work paid overtime and be available for urgent questions outside of business hours
Growth Mindset: Desire to work in a fast-growing business environment and willingness to systematize your own work and take part in process automation
Work Environment: A comfortable workplace with stable internet access and the ability to join conference calls, as this position is 100% home office
#LI-Remote
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Georgia
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Production Order Administrator to strengthen our Operations team. The goal of this role is to take care of production order execution through our manufacturing partner network and resolve unexpected issues that arise during the production process.
How You’ll Contribute:
Supervise the processing of production orders and document them in our internal CRM and ERP systems
Select suitable contractors from our database of production partners
Support the manufacturing process by controlling dates and dispatch, organizing delivery, and overseeing product quality control
Track payments and work with customers
Solve problems and special cases with customers and manufacturers that occur during order processing
Achieve results despite the difficulties encountered
What You’ll Bring to Xometry:
Language Skills: Fluent English and Italian (B2 or higher), including business correspondence. This is the primary requirement
Experience: At least 1 year of relevant experience in procurement, logistics, or order management. Experience with engineering orders and with transactional IT systems for automating sales, production, and logistics processes is an advantage
Problem Solving: Readiness to solve problems that differ from the base scenario
Availability: Willingness to work paid overtime and be available for urgent questions outside of business hours
Growth Mindset: Desire to work in a fast-growing business environment and willingness to systematize your own work and take part in process automation
Work Environment: A comfortable workplace with stable internet access and the ability to join conference calls, as this position is 100% home office
#LI-Remote
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Задачи:
— Разработка и реализация коммерческой стратегии компании на долгосрочном горизонте.
— Подготовка коммерческой базы для новых объектов: разработка коммерческой концепции и формата, модели коммерческого управления, формирование команды и контроль выполнения поставленных задач.
— Разработка и согласование основополагающих документов по взаимодействию смежных подразделений на объектах недвижимости.
— Разработка и внедрение бизнес-процессов: согласование условий договоров, контроль возврата денежных средств, начисление пеней, подготовка документов для претензионной работы с арендаторами.
— Контроль ведения претензионной работы коммерческими директорами и смежными подразделениями.
— Разработка стратегии выхода объектов из управления и контроль реализации каждого этапа.
— Проверка ставок контрагентов на соответствие рыночной оценке.
— Постановка задач коммерческим директорам и менеджерам по аренде, систематизация информации по объектам, контроль учёта документов в 1С.
— Подготовка отчётности по результатам работы: сводные таблицы, графики, диаграммы.
Требования:
— Опыт от 5 лет в коммерческом управлении недвижимостью, в том числе от 3 лет на руководящей позиции.
— Умение ставить долгосрочные цели и разрабатывать коммерческую стратегию.
— Уверенное понимание юнит-экономики, P&L, бюджетирования и ключевых финансовых показателей: ROI, ROS, маржинальность, EBITDA.
— Понимание принципов формирования маржи и управления дебиторской задолженностью.
— Владение инструментами стратегического анализа: SWOT, PEST, анализ конкурентов и потребностей целевой аудитории.
— Приветствуются навыки ведения переговоров высокого уровня с ключевыми партнёрами, крупными клиентами и инвесторами.
— Опыт управления командой, способность объединять людей, ставить амбициозные задачи и вести их к результату.
— Умение принимать решения в условиях высокой неопределённости и кризисных ситуаций.
— Уверенное владение MS Office, 1С, Битрикс24.
— Опыт применения нейросетевых инструментов (ChatGPT, Claude, Gemini) в рабочих задачах.
Условия:
— Официальное трудоустройство по ТК РФ.
— Бонусы по результатам KPI.
— ДМС после окончания испытательного срока.
— График работы: 5/2 с 09:00 до 18:00.
Задачи:
— Сформировать коммерческий план направления на 52 недели, включая продажи, закупки, бюджет, ценообразование и промоакции.
— Представить и защитить коммерческий план перед основателем компании и обеспечивать его выполнение.
— Полностью управлять P&L направления: контролировать выручку, маржу, остатки, оборачиваемость и GMROI.
— Принимать решения о запуске, усилении и выводе моделей на основе аналитики и обратной связи покупателей.
— Совместно с продакт-менеджером запускать новинки продукции.
— Проводить поездки в Китай для переговоров с фабриками по условиям, качеству и срокам поставок.
— Подобрать и возглавить команду направления.
Главный вызов позиции — вывести направление как отдельный бизнес внутри компании на оборот 0,7–1 млрд ₽ в 2027 году и занять 30–40% рынка Wildberries и Ozon в сегменте леггинсов, термобелья и комбинезонов при достижении целей по маржинальной прибыли, оборачиваемости и GMROI.
Компания ENIX является лидером на Wildberries в сегменте женского термобелья, входит в ТОП-100 продавцов площадки, с оборотом 450 млн ₽ в 2025 году и планом роста до 5 млрд ₽ в 2027 году. Средний рейтинг карточек товара — 4,93.
Задачи:
— Координация финальной подготовки торгового центра: контроль завершения строительно-отделочных работ арендаторов, их выкладки и готовности к открытию.
— Приемка инженерных систем: участие в проверке и запуске всех систем жизнеобеспечения объекта (отопление, ГВС/ХВС, вентиляция, кондиционирование, ОПС, электрика) совместно с технической службой.
— Формирование инфраструктуры: подбор и запуск подрядных организаций (клининг, ЧОП, техническая эксплуатация), контроль заключения договоров.
— Организация открытия: координация маркетинговых мероприятий и открытия торгового центра.
Обязанности после открытия (операционное управление):
— Управление коммерческой эффективностью: бюджет доходов и расходов, оптимизация затрат, выполнение KPI по доходности, привлечение новых арендаторов.
— Работа с арендаторами: контроль соблюдения условий договоров, оперативное решение возникающих вопросов, контроль правил и графиков работы торгового центра.
— Финансовая дисциплина: контроль своевременности выставления счетов и оплаты аренды и коммунальных платежей, минимизация дебиторской задолженности.
— Техническая эксплуатация: контроль бесперебойной работы торгового центра, руководство штатным персоналом и аутсорсинговыми службами (техническая служба, клининг, охрана).
— Взаимодействие с государственными органами: представление интересов собственника в контролирующих и надзорных инстанциях (МЧС, Роспотребнадзор и др.).
В сопроводительном письме необходимо указать опыт открытия торгового центра с нуля.
География найма не уточнена
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