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Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is recruiting a Deputy Team Lead to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance. This position is contingent upon contract award. Responsibilities Support the Team Lead (TL) in providing overall program management, including strategic vision and team leadership; developing and implementing work plans; liaising with State Department and Department of Defense FMF/IMET stakeholders; interviewing foreign government officials; identifying and mitigating program risks; and ensuring achievement of program results and objectives. Provide technical support and oversight to knowledge management, monitoring, evaluation, capacity building, learning, and other project activities and assist the TL in monitoring the work of staff. Conduct research and analyze program data to identify program trends. Develop country reports, annual assessment, and deep dive analyses. Manage all performance monitoring-related tasks for FMF and IMET, including supervision of data collection, hands-on generation of new project data, and participation in evaluations and assessments. Contribute substantively to the design and development of the evaluation methodology, participatory data collection methods and protocols, data verification techniques, development of evaluation products, and other analytical tasks. Qualifications A Master’s degree or higher in a relevant discipline, such as international relations, defense and security policy, military studies, trade policy, public policy, public administration. At least five (5) years of relevant experience. At least three (3) years of foreign or security assistance initiative experience in designing or conducting large-scale AME analytic activities for international programs. Active Secret Security Clearance. Excellent leadership and interpersonal skills and ability to work with many disparate stakeholders with competing interests. Strong analytical and critical thinking skills. Excellent communication skills to include technical writing and editing, oral communication, interpersonal and organization skills. Experience related to: Developing data collection plans to guide research efforts Preparing written analytical reports Coordinating and collaborating with multiple stakeholders Awareness of monitoring and evaluation policies of the Department of State. Experience and understanding of security assistance and security cooperation policies, activities, processes. Self-motivated, detail oriented, and highly organized. Ability to develop and implement processes and procedures to increase team effectiveness. Ability to multi-task, respond to quick turn-around requests, and prioritize tasks. Flexible and readily adaptable to change, including changes in processes, requirements, and priorities. Proficiency in Microsoft Office Programs (Excel, Word, PowerPoint, SharePoint). Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $115,000 — $150,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is recruiting a Knowledge Manager to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance. This position is contingent upon contract award. Responsibilities Help to establish and maintain knowledge management practices. Work closely with DOS to develop systems within the existing platforms. Support engagement to strengthen the collection and collation of important materials and information for effective bureau and programming operations. Work with assigned offices to identify bureau-level learning priorities. Provide overall bureau-level leadership and guidance on KM to include an action plan and drive the implementation of the action plan. Coordinate bureau or other KM working groups and steering committees. Promote collaboration and cross-learning through events, workshops, and/or training and other formats. Coordinate and coalesce information for the DOS or others related to reports, briefers, and presentations in a timely and organized manner and for internal and external stakeholders. Coordinate and lead learning events and after-action reviews of bureau-wide activities/engagements. Support learning and information-sharing needs of bureau, office or other coordination groups, etc, to provide robust and timely country and regional specific information for decision makers as directed by the bureau or offices. Support other initiatives and priorities requiring KM and related subject matter expertise. Propose and leverage needed IT and software to support KM initiatives. Develop KM resources, guidance, and/or tools for DOS staff. Provide, as needed, training or facilitation on specific KM topics, practices, or systems/platforms. Other tasks and responsibilities, as assigned. Qualifications Bachelor's degree and five (5) years of relevant experience. Active Secret Security Clearance. Demonstrated experience building, implementing and maintaining knowledge sharing platforms and information sharing processes. Experience supporting the Department of State or other USG agencies. Strong written, oral, interpersonal, facilitation, and presentation skills. Demonstrated ability to analyze and synthesize information to present complex issues clearly and concisely both orally and in writing. Understanding how KM systems work alongside communications and learning capabilities in a large data-driven organization. Experience working on KM systems that provide easy to access, user-friendly models for writing reports and briefers and for collaboration. Deep understanding of KM systems and processes for a fast-paced environment with multiple stakeholders. Demonstrated experience working with teams across multiple sectors and building effective relationships. Highly organized with both attention to detail and ability to influence and manage large projects. Knowledge of MS Office Suite programs (including Excel, Word, and Power Point); and the full range of Google products. Experience with KM appropriate software and solutions. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $85,000 — $130,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is recruiting a Senior Data Analyst to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance. This position is contingent upon contract award. Responsibilities Providing quantitative analytical support to produce country papers and perform data quality checks to ensure integrity of the data. Coordinating with the client and with the core M&E team regarding additional data points to consider and explore for further analysis. Designing and populating easy to read and digestible mockups of data visualization options to present to the client. Documenting data calculation steps and methodologies applied to the analysis as needed. Analyzing country trends for regional and global comparisons. Producing approved final data visualizations of the countries to be included in reports. Adapting to changing needs of the project and the team as needed. Qualifications Bachelor's degree in relevant field of study and at least six (6) years of data analytics experience. Active Secret Clearance required. Expertise aggregating, normalizing, and displaying data from multiple sources, and conveying nuanced distinctions and conclusions to end users while ensuring utmost accuracy. Experience applying quantitative research methods, operating or managing databases, and applying statistical methods to conduct analysis. Ability to perform advanced quantitative analyses of structured and unstructured data, especially working with, and manipulating large data sets in Excel. Ability to work independently and meet deadlines with minimal supervision. Experience designing data visualizations to demonstrate data trends. Comfortable with the changing needs of the client and the team. Strong attention to detail. Preferred Requirements: Experience creating data dashboards using tools such as Tableau or Flourish. Experience building APIs. Prior experience with DOS programming. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $105,000 — $155,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is recruiting a Team Lead to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an Active Secret Clearance. This position is contingent upon contract award. Responsibilities Head the DOS office’s AM&E Unit, oversee all staff on this contract, and provide technical direction and overall guidance for all activities and deliverables under this contract. Supervise the work of all staff and be responsible for successful completion and delivery of all products. Serve as the primary administrative contact between DOS and all other team members regarding M&E product development and progress on project deliverables. Advise the Deputy Team Lead (DTL) and Assessment, Monitoring, and Evaluation (AM&E) Analysts on how best to work with Department of State stakeholders and the wider Dexis team to design and develop M&E products consistent with the Foundations for Evidence-Based Decision-making Act, the Foreign Assistance Transparency and Accountability Act (FATAA), and Department of State policies and definitions. Attend regular meetings with the client, prepare required reports on project progress, and ensure consistency of staffing and levels of effort. Provide technical oversight to knowledge management, monitoring, evaluation, capacity building, learning, and other project activities. Conduct all requirements of the Deputy Team Lead and senior, mid-level, and junior M&E Specialists as needed. Manage relationships with DOS stakeholders, oversee the overall reporting cycle and data collection, and ensure high quality of all analyses and reports. Qualifications Secret Clearance or ability to obtain one before onboarding. Master’s degree and at least ten (10) years of relevant professional experience. At least five (5) years of foreign or security assistance initiative experience in designing or conducting large-scale AME analytic activities for international programs. At least three (3) years of experience leading (e.g., Lead or Deputy) an M&E team. At least six (6) years of professional M&E experience. At least eight (8) years of experience in multi-tasking complex projects, requiring interpersonal and customer service, writing, analytic, problem-solving and computer skills. Excellent written and oral communications skills, including the ability to synthesize and distill complex information for executive consumption. Demonstrated research, analytical and problem-solving capabilities. Demonstrated ability to manage subordinates, including the ability to assign work, monitor progress, and apply supportive course corrections, while creating a positive work environment. Demonstrated proficiency with Microsoft software (e.g. Word, Power Point, Teams, SharePoint), including advanced experience in Microsoft Excel. Demonstrated fluency of English speaking and writing, including experience in the writing and briefing styles of the Department of State. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $145,000 — $190,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Limassol, Cyprus Workplace: onsite Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Are you a Russian-speaking digital marketing professional with experience in paid-social platforms and a solid understanding of traffic acquisition?   Join Aleph as a Client Solutions Manager and help drive the success of top brands’ campaigns. This role is perfect for someone coming from sales, business development, or media buying, who is eager to apply their expertise in social advertising platforms like TikTok, Meta, Snap, X, or Reddit. What you'll do: Client Relationship Management: Build and maintain strong relationships with Russian-speaking clients, understanding their marketing objectives and ensuring campaign success. Campaign Strategy & Execution: Develop and execute paid-social strategies across platforms, leveraging your understanding of traffic acquisition and campaign optimization. Performance Analysis: Monitor campaigns, analyze results, and provide actionable insights to maximize ROI. Collaboration: Work closely with internal teams—sales, creative, and technical—to ensure seamless campaign execution and client satisfaction. Innovation & Market Knowledge: Stay up-to-date with trends, emerging technologies, and competitor activity to bring fresh ideas that improve campaign performance. What you need for this role: 1–3 years of experience in client solutions, account management, sales, business development, or media buying. Hands-on experience with paid-social platforms (preferably TikTok, but Meta, Snap, X, or Reddit are also acceptable). Understanding of effective traffic acquisition and campaign optimization. Bachelor’s degree or higher in Business, Economics, Marketing, or related fields. Strong analytical skills, attention to detail, and ability to manage multiple projects. Excellent communication skills in Russian and English , both internally and externally. Positive, proactive attitude with a drive to deliver exceptional client outcomes. What will make us really love you: You combine hands-on paid-social expertise with strong client relationship skills. You are proactive, results-driven, and eager to take ownership of campaigns. You thrive in a collaborative team environment and bring a positive, solution-oriented approach. You are coachable, resilient, and excited to grow in digital advertising. You have a proven ability to understand client objectives and deliver measurable results. What you'll love about us: Work with high-profile clients across global markets, driving impactful paid-social campaigns. Join a supportive, international team with a fast-paced, dynamic culture. Enjoy continuous learning and professional development in social advertising. Freedom to innovate, create, and grow within a company that values performance and individuality. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 32,000. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.   #ALEPH Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: London Workplace: OnSite About Clarity Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting-edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless, personalized experiences. We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry. We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity for someone passionate about data-driven experience design, AI analytics, and product strategy in the CX space. Role Overview As a Product Manager for Voice of the Customer, you’ll own the product vision, strategy, and roadmap for Clarity’s VoC solution. You’ll work cross-functionally with engineering, design, and AI teams to transform real-time feedback, surveys, and conversation data into intelligent insights that help businesses understand their customers at scale. You’ll define how organizations collect, interpret, and act on customer sentiment — shaping a product that bridges customer experience, analytics, and automation. Responsibilities - Own the product strategy and roadmap for Clarity’s Voice of the Customer platform. - Collaborate with design, AI, and engineering teams to deliver features that turn customer feedback into actionable intelligence. - Define KPIs, measure adoption and impact, and use data to guide product decisions. - Work closely with customers and partners to understand pain points, validate hypotheses, and translate insights into product priorities. - Partner with marketing and GTM teams to position and launch VoC capabilities effectively. - Collaborate with the AI and data science teams to enhance sentiment analysis, topic detection, and trend dashboards. - Prioritize initiatives that integrate VoC insights with other Clarity modules (Agent Assist, Inbox, Analytics). - Stay ahead of market trends and competitor offerings to ensure Clarity remains at the forefront of AI-driven CX intelligence. Requirements - 5+ years of experience in product management, ideally in CX, analytics, or SaaS platforms. - Strong understanding of Voice of the Customer, feedback systems, and customer experience analytics. - Experience working with AI/ML, NLP, or data visualization products is a strong plus. - Proven ability to turn customer insights into clear, measurable product outcomes. - Excellent communication and stakeholder management skills; comfortable aligning across technical and business teams. - Analytical mindset, with experience using data to inform prioritization and feature development. - Bachelor’s degree in business, engineering, computer science, or related field (MBA or equivalent experience preferred). Why Clarity? - Shape the future of AI-powered customer experience analytics. - Freedom to experiment, define, and scale a product that impacts thousands of users. - Competitive compensation, equity, and benefits. - Work with a collaborative, impact-driven team that values creativity, speed, and clarity in execution.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Over the past few years at Ramp, we've reimagined how businesses manage spend, and the backbone of that vision is Procure-to-Pay. The P2P team builds the systems that connect vendors, invoices, and payments into one seamless, automated flow. It's where billions of dollars move through our platform, and every line of code matters. We're looking for a backend engineer who loves complex systems, obsesses over correctness, and wants to shape how money moves in modern finance software. You'll help design and scale the infrastructure that powers our payment rails, ensures auditability across products, and unlocks the next wave of AI-driven automation. It's a chance to work on systems that actually move money, with a team that cares deeply about precision, reliability, and scale. The problems are tough, the stakes are high, and the impact is massive. WHAT YOU'LL DO - Design and build core P2P systems, from invoice ingestion and approval workflows to payment orchestration and reconciliation logic. - Enable AI agents to classify, validate, and process invoices automatically, reducing manual review and accelerating financial close. - Own backend services that process large volumes of financial events across Bill Pay, Procurement, and Treasury. - Collaborate cross-functionally with Product, Finance, and Data to translate accounting and compliance policies into robust, testable code. - Extend Ramp’s financial ledger to handle new transaction types, international payments, and automated audit trails. - Drive technical excellence around reliability, observability, and data integrity in systems where correctness directly impacts financial reporting. - Continuously improve developer tooling and internal APIs that make P2P data accessible across Ramp’s product ecosystem. WHAT YOU NEED - 3+ years of backend engineering experience, ideally in fintech, payments, or transactional systems. - Proven experience designing and maintaining data-intensive distributed systems with strong consistency and auditability requirements. - Deep knowledge of Python (or a comparable backend language) and SQL. - Comfort building event-driven systems and scaling high-volume, low-latency architectures. - Strong system design and debugging skills; you care about correctness as much as speed. - Ability to work closely with finance, risk, and product stakeholders to translate business rules into software logic. - Passion for building systems that are precise, reliable, and extensible as Ramp scales globally. NICE TO HAVE - Experience with accounts payable, payments, or reconciliation systems. - Familiarity with accounting or ERP integrations (e.g. NetSuite, QuickBooks, Oracle). - Background in compliance-heavy or regulated domains. - Exposure to AI-driven automation or interest in working with AI/ML teams to build intelligent finance workflows. - Desire to move quickly while maintaining an uncompromising standard for data accuracy and auditability. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote - EMEA, Remote - NA PlanetScale is growing rapidly and reinventing the transactional database market. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for early members of our Sales team that can form deep partnerships with our prospects and customers to help them adopt and succeed on the next generation of database infrastructure. What's the job to be done? Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve their most challenging database problems. Lead technical discovery to match customers’ business and technical objectives with PlanetScale’s offerings. Design and execute proof of value timelines that deliver on agreed upon business outcomes and success criteria. Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms. Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies. Build tools, scripts, and automation that accelerate migrations and improve customer onboarding. Create educational content including documentation, guides, blog posts, workshops, and videos. Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform. These attributes best describe you… You have deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategies. You're equally comfortable presenting architecture designs to executives and writing scripts to automate migration tasks. You thrive in customer-facing situations and translate technical concepts into business value for diverse audiences. You're self-motivated and can manage multiple engagements simultaneously with minimal oversight. You enjoy creating content and sharing knowledge through various formats. You're comfortable with occasional travel (less than 20%). What you will need 5+ years of hands-on experience with MySQL or PostgreSQL in production, including operations, performance tuning, and troubleshooting OR 5+ years of experience supporting customers with MySQL or PostgreSQL workloads where you advised on operations, performance tuning, and troubleshooting Experience working with at least one major cloud provider (AWS, GCP, Azure, or OCI) Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Strong understanding of database migration strategies and tooling Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis Ability to write scripts and tools in Python, Go, or JavaScript Experience creating technical content such as documentation, tutorials, or blog posts What else will help you be successful Experience with AWS Database Migration Service (DMS) or logical replication tools Knowledge of Vitess, database sharding, or distributed database systems Familiarity with Kubernetes and cloud-native architectures Experience with infrastructure-as-code tools like Terraform or CloudFormation Contributions to open-source projects or active participation in database communities Public speaking experience at conferences or meetups Why PlanetScale We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Solutions Engineer, you'll guide customers through transformational database migrations and help them unlock the full power of PlanetScale's platform. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate! Total Compensation and Pay Transparency An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $160,000 - $250,000 USD

Location: Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia; Al Jubail, Saudi Arabia Eram Talent is seeking a Planning & Coordination Specialist based in Saudi Arabia to join our dynamic team. The specialist will be responsible for ensuring the successful execution of planning and coordination activities related to projects and operational frameworks. This role who will report to the Lead, Reefscape Operations Coordinator and support the successful delivery of complex operations for the project team at NEOM. With a proven background in project administration, stakeholder engagement, and operational coordination, the ideal candidate will ensure that resource requirements are carefully planned and managed in support of achieving overall operational objectives and that operational reporting is conducted and managed in accordance with operational procedures. Key Responsibilities: Coordinate and facilitate project planning efforts, ensuring alignment with organizational goals and timelines. Support the development and maintenance of project schedules, tracking progress and identifying potential issues. Communicate effectively with project teams and stakeholders to ensure clarity of roles, responsibilities, and expectations. Maintain project trackers, workflows, and monitoring systems to ensure efficient progress tracking and reporting and improve visibility over timelines, deliverables, and KPIs Develop and maintain project performance database that tracks overall progress and achievement of milestones. Report project risks and outcomes to appropriate management channels and escalate issues according to project work plan Prepare and present reports and dashboards reflecting project status, risks, and milestones. Assist in resource allocation and management to optimize productivity and efficiency. Provide administrative support in the project lifecycle, from initiation to closure. Identify opportunities for process improvements and implement best practices in project planning and coordination. Requirements Bachelor's degree in Project Management, Business Administration, or a related field. Minimum of 5 years of relevant experience in project coordination (within a medium to large enterprise) or relevant field Proven experience in using project management software and tools (e.g., MS Project, Primavera). Solid understanding of project management methodologies and best practices. Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines. Proficiency in project management and administrative software/tools for tracking, reporting, and resource management. Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders. Ability to work effectively under pressure and manage multiple tasks simultaneously. Ability to handle fast-paced, multicultural work environments with adaptability, discretion, and professionalism. Fluency in English; proficiency in Arabic is a plus.

Location: London, United Kingdom Workplace: hybrid About The Role: At Paysend, we operate a complex hybrid infrastructure supporting a global fintech platform. We are looking for a System Administrator to join our Infrastructure team and help maintain and support our systems across on-premises and cloud environments. You will work across Linux, AWS, networking, automation, monitoring, and security, while also supporting hardware and software, managing user access and permissions, and carrying out system upgrades, patching, and troubleshooting. This role is about hands-on infrastructure work, keeping systems stable and secure, and continuously improving how our systems are managed and supported. What You'll Do (Responsibilities): Deploy and manage software, user access, and system configurations across a hybrid infrastructure, leveraging automation to ensure consistency, security, and scalability Administer and maintain Linux-based systems across on-premises and cloud environments (~70% of the environment), including provisioning, patching, performance tuning, and troubleshooting Support Windows environments (~30%), including core services such as Active Directory, DNS, RDS, and Group Policy Design, deploy, and manage infrastructure in AWS (primary cloud) including EC2, VPC, IAM, S3, and CloudWatch Support and maintain infrastructure in GCP environments (Compute Engine, Cloud Storage, IAM), as part of a multi-cloud setup Build and maintain infrastructure as code using Terraform and automate configuration management using Ansible Develop and maintain automation scripts using Bash, Python, or PowerShell Manage virtualisation platforms (VMware, EC2, Compute Engine) and support both physical and virtual servers (HP Proliant, HP MSA) Administer and maintain storage systems including SAN/NAS and cloud storage (S3, EBS, Google Cloud Storage, Filestore) Configure and troubleshoot networking components across cloud and on-prem environments, including VPCs, VPNs, load balancers, DNS, and firewalls Work with enterprise networking and security equipment (Cisco, Arista, Fortinet, Palo Alto, Juniper, Forcepoint) Implement and maintain monitoring and observability solutions (CloudWatch, Prometheus, Grafana, Zabbix) to ensure system health and performance Ensure backup, disaster recovery, and data protection strategies are in place and operational (Veeam, AWS Backup, GCP Backup and DR) Enforce security best practices, IAM policies, and compliance standards across hybrid and multi-cloud infrastructure Collaborate with DevOps, Security, Monitoring, and DBA teams to ensure reliable and scalable system operations Maintain clear and up-to-date documentation of systems, processes, and configurations (CMDB) What You’ll Need To Be Successful In This Role: Strong hands-on experience with Linux system administration in production environments Experience managing hybrid infrastructure (on-premises + cloud) Proven experience with AWS (EC2, VPC, IAM, S3, CloudWatch) Hands-on experience with Terraform and/or Ansible for infrastructure automation Solid understanding of networking fundamentals (TCP/IP, DNS, VPNs, load balancing) Experience working with physical and virtual servers, including provisioning and troubleshooting Experience with virtualisation platforms (VMware, EC2, Compute Engine) Scripting experience using Bash, Python, or PowerShell Experience with monitoring and observability tools (CloudWatch, Prometheus, Grafana, Zabbix) Strong understanding of security best practices, IAM, and access control Experience with backup and disaster recovery solutions (Veeam, AWS Backup, GCP Backup,DR) Great to have: Experience working with GCP (Compute Engine, Cloud Storage, IAM) in a multi-cloud environment Experience with Azure Experience with Windows systems (Active Directory, DNS, RDS) Familiarity with container platforms (EKS, GKE) Experience with CI/CD tools (GitLab CI/CD, Packer) Experience with storage technologies (SAN, NAS, cloud storage platforms) Exposure to network/security appliances (Cisco, Fortinet, Palo Alto, Juniper) Familiarity with web and infrastructure services (IIS, NTP, Certificate Authority, file services) Experience supporting MDM solutions (Intune, Jamf) Familiarity with OpenSearch, Cloudflare, or similar tools Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: Madrid Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Paris Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Birmingham, United States Position Summary The Mechanical Engineer/Designer is responsible for developing and executing mechanical and piping designs for large industrial facilities. This role involves preparing design deliverables, performing calculations, coordinating with multidisciplinary teams, and supporting field activities during construction and commissioning. Successful candidates will have strong technical experience in equipment design, plant layout, and mechanical systems within an EPC or heavy industrial environment. Key Responsibilities Develop and prepare mechanical design packages including equipment layouts, general arrangements, and detailed drawings. Perform mechanical calculations, such as equipment sizing, stress analysis, and load evaluations. Specify and design process and utility equipment—including pumps, tanks, pressure vessels, heat exchangers, fans, and compressors. Review and interpret PFDs, P&IDs, and vendor drawings to ensure proper integration of equipment and piping systems. Prepare equipment data sheets and technical specifications for procurement and perform technical bid evaluations. Coordinate with process, structural, electrical, and controls teams to ensure system alignment and constructability. Participate in 3D model reviews, design reviews, and HAZOPs as required. Develop installation details and support designs in collaboration with piping and civil teams. Assist with material take-offs (MTOs), cost estimates, and project proposals. Provide field support during construction and startup, including inspection, troubleshooting, and as-built documentation. Ensure all designs adhere to applicable industry codes and standards (ASME, API, ANSI, NFPA, OSHA, etc.). Promote a safety-first mindset and incorporate safe design principles into every project. Qualifications Bachelor’s degree in Mechanical Engineering or equivalent technical degree (Design diploma or Associate’s acceptable for Designer-level roles). 5–30+ years of experience in mechanical engineering or design for heavy industrial projects (EPC preferred). Proficiency in 3D modeling and design tools such as AutoCAD, Plant 3D, CADWorx, SmartPlant 3D, or SolidWorks. Experience developing equipment layouts, piping supports, and mechanical installation details. Strong understanding of rotating and static equipment, material selection, and fabrication methods. Knowledge of industry codes and standards (ASME Section VIII, API 610/650, ANSI, NFPA). Excellent communication skills and ability to work collaboratively with multi-discipline teams. Professional Engineer (PE) license preferred or ability to obtain (for Engineer-level roles). Willingness to travel for field work or construction support as needed. Preferred Qualifications Experience in pulp & paper, chemical, power, or manufacturing facilities. Background in design/build EPC environments. Familiarity with 3D scanning, BIM coordination, or Navisworks Review. Understanding of construction sequencing and field installation methods. Compensation and Benefits Competitive pay based on experience and role. Full-time employees eligible for comprehensive benefits including health, dental, vision, 401(k), and paid time off. Contract roles available for seasoned professionals seeking project-based opportunities. Why Join Us Work on complex, high-value industrial projects across North America. Join a team that integrates engineering and construction expertise for optimal project outcomes. Contribute to a safety-first, collaborative, and innovative work environment.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra’s AI-driven infrastructure. You’ll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth. - Own Sierra’s observability stack—monitoring, alerting, logging, and tracing—to give engineers clear visibility into system health and performance. - Partner with product and platform engineers to design systems that are reliable and scalable from day one—not as an afterthought. - Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling. - Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation. - Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time. - Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org. WHAT YOU'LL BRING - 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems. - Experience designing for availability, scalability, and reliability at both infrastructure and application layers. - Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture). - Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar). - Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns. - Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams. - Degree in Computer Science or a related field, or equivalent professional experience. EVEN BETTER... - Experience with LLM infrastructure — optimizing inference performance, managing fine-tuned models, or large-scale model deployment. - Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch. - Familiarity with incident management automation or self-healing infrastructure patterns. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Portfolio Manager San Diego, CA We are seeking an experienced leader with expertise in portfolio management to join our Strategic Portfolio Management (SPM) team within the Program Management Office at PlayStation. The Staff Portfolio Manager is responsible for developing and managing processes and procedures to effectively lead the portfolio management capability. This includes prioritizing and executing the portfolio, as well as monitoring and reporting on its overall health and status. This position has a reliance on a matrix of executives and function leaders to advance the strategic portfolio goals and objectives according to commitments, schedules and measurable outcomes. Given the inter-departmental dependencies and shared resources in delivering projects, the position serves within a complex accountability structure.  The ideal candidate is a highly responsible, self-directed individual who can work effectively in a matrixed environment. Responsibilities: Portfolio Management Develop and maintain Portfolio Management standards, processes, tools, and templates. Communicate portfolio information to a wide variety of audiences, including different job levels and functional areas. Maintain the portfolio program and resource capacity models. Understand key alignments and interdependencies across programs within portfolio, partnering with Platform Business leaders to address cross-initiative issues. Act as steward for change management within top priority initiatives, as defined by portfolio governance. Continuously improve portfolio management processes based on feedback from key stakeholders. Portfolio Analytics and Reporting Build and maintain the processes for data collection to drive portfolio reporting capabilities and data-driven decisions. Provide analysis on the portfolio and create reports for senior management. Ensure reporting aligns with portfolio management best practices and tracks the overall health of the in-flight program portfolio. Develop and evolve the portfolio resource planning and tracking models as needed. Intake and Prioritization Develop a program intake and prioritization process, including prioritization criteria models and support for reviewing new requests throughout the year. Facilitate the project intake and prioritization process, ensuring alignment with annual business planning and strategic priorities. Continuously update intake criteria to understand the impact of program additions or changes on resources, capacity, sequencing, and delivery. Understand interdependencies across programs and initiatives. Governance Develop and facilitate portfolio governance processes, including operational frameworks and cadences to drive standardization and promote active governance of the portfolio. Qualifications: 12+ years’ direct or related work experience leading complex program portfolios in gaming, technology, consumer electronics, or related field Bachelor’s degree in related field or equivalent experience Expertise in portfolio management, including tools and methodologies Highly organized, dedicated, team player that takes initiative and can influence outcomes autonomously in a matrix organization Excellent communication and presentation skills, capable of successfully communicating with all levels of the organization Strong interpersonal and stakeholder management skills Ability to work in a fast-paced environment and manage multiple priorities Strong analytical, problem-solving skills Experience working in a global company and team preferred. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $173,000 — $259,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Bangkok, Thailand Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Avaloq Business Analyst/Functional Leads to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. About the Role Act as the bridge between business stakeholders and technical teams, ensuring requirements are clearly defined and understood. Gather, analyze, and document business and functional requirements for Avaloq implementation or enhancement projects. Support solution design and align functional specifications with system capabilities. Facilitate workshops, training sessions, and provide subject matter expertise to ensure successful project outcomes. Key Responsibilities Lead requirement gathering and functional analysis sessions with stakeholders. Translate business processes into functional specifications and ensure alignment with the Avaloq platform. Support test planning, test case design, and validation of system changes. Act as a functional lead in project streams, ensuring deliverables meet business objectives. Provide ongoing support and guidance to developers and testers during the project lifecycle. Minimum 3–5 years of experience as a Business Analyst or Functional Consultant, ideally within banking or financial services. Solid understanding of core banking processes such as payments, securities, client lifecycle management, and regulatory reporting. Experience with Avaloq parameterization or Avaloq projects is highly desirable. Strong analytical and problem-solving skills with the ability to translate business needs into functional requirements. Excellent communication skills in English; ability to work with senior stakeholders and cross-functional teams. Qualifications University degree in business administration, finance, computer science, or arelated field. Avaloq certification (ACP/ACFP) is an advantage. Previous experience in wealth management, private banking, or financial services consulting is beneficial. Why Join Us Exciting international projects: Work with global teams and clients in the fintech and banking domain. Professional growth: Gain hands-on experience in advanced Avaloq development and financial technology. Long-term opportunity: Initial 6-month contract with a strong likelihood of extension. Collaborative environment: Join a supportive, high-performing team that values innovation, efficiency, and knowledge sharing. Flexibility: Enjoy the benefits of a fully remote role while working in a dynamic, global setting.