Location: Remote, Georgia, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
УдалённоseniorRemote, Georgia, United States, AMER
Location: Remote, Illinois, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Washington, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Massachusetts, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Great spend controls help businesses move quickly without losing control of their money. Ramp’s Spend Controls team builds the core capabilities behind Ramp’s most critical primitives, like budgets and cards,helping customers put spending policies into practice and understand how their money is being deployed.
We’re looking for a fullstack engineer to build and improve these experiences, from the interfaces admins use to configure controls to the backend logic that makes them work reliably. You’ll build and own new features end to end, simplify complex spending workflows, and improve the quality of products customers depend on every day.
WHAT YOU’LL DO
- Build fullstack features to improve how customers manage the lifecycle of issued money, with clearer behavior and sensible defaults
- Work with product, design, and engineering partners to turn customer needs into well-scoped features and deliver them from technical design through launch and iteration
- Build better visibility into spend and utilization, including configurable restrictions and sensible buffers, so that users can spend money easily, while transactions that shouldn’t happen are declined properly
- Contribute to on-call support, investigate production issues, and address recurring problems through testing and targeted quality improvements
WHAT YOU’LL NEED
- Experience building and shipping production features across frontend interfaces and backend services
- The ability to own a feature end to end, break down the work, design key components, and follow through on delivery
- Sound judgment about data correctness, reliability, and keeping complex product behavior understandable
- A customer-focused approach to building software, with attention to usability and practical tradeoffs
- Experience testing and debugging software, including investigating issues in production
- Clear communication and a collaborative approach to working with product, design, and engineering teammates
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
THE ROLE As a Demand Planner, you own the demand plan for an assigned portfolio of customers and SKUs, and you own the assumptions behind it. You will build and publish the monthly forecast in Anaplan, quantify risk and opportunity ahead of the cycle, and bring your portfolio and your reasoning into consensus and S&OP.
УдалённоseniorFrom cross-functional projects and IRL offsites to thoughtful Slack threads and spontaneous gifs, we make the effort to stay close, even across time zones
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The People Systems & Operations team builds and runs the systems, workflows, and automations that support every stage of the employee lifecycle at Wealthsimple. We own the design of the processes behind those systems, and we're accountable for their reliability, scale, and integrity. We sit within People & Comms and work closely with Engineering, IT, Legal, Security, and Compliance to make sure our people programs are practical, secure, and actually used.
ABOUT THE ROLE
Workday is the backbone of how Wealthsimple runs its people programs, and this role keeps it secure, connected, and reliable as we grow. You'll be the team's senior Workday expert across security, configuration, and integrations, owning the work that has to be right: who can see what, how data moves between systems, and how every release lands.
WHAT YOU'LL DO
WHAT YOU BRING TO THE SYSTEM:
- Model end to end: security groups, domain and business process security policies, role assignments, and proxy and delegation access, with sound judgment about when to use each
- Lead security and data audits using delivered and custom audit reports to analyze access patterns, remediate exceptions, enforce least-privilege access, and uphold segregation of duties
- Own Core HCM and Advanced Comp configuration: including supervisory organizations, staffing models, job and compensation structures, location and cost center hierarchies, and worker data integrity
- Design, build, and maintain inbound and outbound integrations using EIB, Core Connectors, Workday Studio, Orchestration, and Workday web services (SOAP/REST, RaaS)
- Own integration security and reliability: integration system users (ISUs), integration system security groups, credential management, and monitoring and alerting on integration failures
- Manage integrations with downstream and upstream systems, including identity providers, applicant tracking, benefits carriers, finance, and other internal tools, partnering with Engineering and IT on data contracts and error handling
- Lead impact analysis and regression testing for Workday’s biannual feature releases and for internal changes, including how HCM, security, and integration changes ripple through our systems
WHAT YOU BRING TO THE BUSINESS:
- Translate business requirements from our internal partners into scalable system design, and document configuration decisions as you go
- Build trusted relationships with partner teams, acting as a translator between technical configuration and business needs
- Partner with Legal, Security, and Compliance teams to make sure People data handling meets our regulatory, privacy, and audit obligations
- Support change management for system updates and new functionality: communicate what’s changing and why, prepare documentation and enablement materials, and make sure changes land well with the people who use them
- Configure alerts, scheduled reports, and report security so the right data reaches the right people automatically
- Triage and resolve day-to-day system and integration issues, getting to root cause rather than patching symptoms
- Actively look for where AI and automation can strengthen how People Systems works, from testing, documentation, and requirements drafting to ticket triage, integration monitoring, and report generation
- Drive process automation and optimization opportunities with the broader People team and partner functions
QUALIFICATIONS
- 7+ years of experience as a Workday Business Systems Analyst or Workday Integrations specialist, with demonstrated expertise in system configuration, testing, and implementation
- Workday Pro accreditations or Workday partner certifications in HCM, Security, and/or Integrations
- Hands-on experience building and supporting Workday integrations (EIB, Core Connectors, Studio, web services), plus working knowledge of XML, XSLT, JSON, and API authentication patterns
- Exposure to Workday Extend, Orchestrate, or advanced reporting beyond standard report writer
- Experience applying AI tools to HRIS or People operations work
- Experience supporting audits or controls work (SOC 2, SOX, or equivalent) in a regulated environment is an asset
- Have worked in a fast-paced, high-growth environment and know how to flex between roles
- Possess strong technical skills including understanding of Workday architecture, security models, and integration methodologies
- Excel at building relationships and communicating effectively with technical and non-technical stakeholders at all levels
- Are detail-oriented with strong documentation skills and a commitment to process excellence
- Have a track record of managing multiple competing priorities, with a bias toward flexibility and impact
WHO YOU ARE
- A translator between configuration and business needs: you can explain a security model to an HR partner without losing them
- Detail-oriented, and you write things down so the next person doesn't have to reverse-engineer your work
- Someone who gets to the root cause; a recurring integration failure is a problem to solve, not a ticket to close
- Calm with competing priorities, and good at knowing which ones matter most
- Someone who builds trust with partner teams by being reliable, clear, and easy to work with
- Curious about where automation and AI can take repetitive work off the team's plate
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote, Texas, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As a Senior IT Systems Engineer, you'll help improve and automate the internal processes that keep Tennr running. Partnering with our Head of Security and teams across the company, you'll own technical improvements to how human and non-human identities are provisioned, granted access, reviewed, and retired. You'll drive improvements from discovery through rollout and ongoing operation, making access secure, auditable, and easy to manage as Tennr grows.
RESPONSIBILITIES
- Drive the IT and identity improvement roadmap, assessing current workflows and prioritizing automation that strengthens access governance, reduces manual work, and improves the employee experience.
- Design and maintain scripts and API integrations across identity, devices, and SaaS applications, with testing, monitoring, exception handling, and recovery built in.
- Automate joiner, mover, and leaver workflows for employees and contractors, connecting People Operations systems, identity providers, and SaaS applications to ensure timely provisioning, access changes, and revocation.
- Design and maintain role-based access models, entitlement catalogs, and self-service access requests with clear application owners, approvals, expiration, and least-privilege controls.
- Build and operate access review and certification workflows with Security and application owners, identifying excessive permissions, orphaned accounts, and conflicting access, and tracking remediation through completion.
- Improve governance of non-human identities, including service accounts, integrations, and AI agents, with clear ownership, scoped permissions, credential lifecycle controls, and auditable access.
- Improve device lifecycle management through automated enrollment, software deployment, patching, and configuration checks.
- Turn recurring support issues into lasting process improvements and self-service workflows while keeping employee and office technology reliable.
- Set technical standards for IT automation, documentation, and change management, and lead adoption across People Operations, Finance, Security, and other teams.
- Partner with Security on identity controls, privileged access, automated audit evidence, and incident response involving compromised accounts, endpoints, and SaaS applications.
- Drive projects independently from conception to completion and measure results through provisioning and revocation times, access review completion, removal of stale access, and reductions in manual work.
CANDIDATE QUESTIONS
- 6+ years in IT systems engineering, systems administration, identity engineering, or a similar role, with a track record of improving identity processes and delivering reliable automation.
- Hands-on experience implementing or improving IGA capabilities, including identity lifecycle management, access requests and approvals, entitlement management, access certifications, and remediation workflows.
- Strong experience administering identity providers and integrating SaaS applications through SSO, MFA, SAML/OIDC, and SCIM, including troubleshooting provisioning and deprovisioning failures.
- Familiarity with AI systems and agents used in internal workflows and the governance of non-human identities, including service accounts, credentials, delegated access, permission boundaries, and accountable ownership.
- Strong experience managing macOS devices and mobile device management platforms, including deployment, patching, encryption, and endpoint troubleshooting.
- Strong scripting skills in Python, Bash, or PowerShell, with experience designing and operating API integrations and automation, including authentication, testing, monitoring, exception handling, and recovery.
- Solid networking fundamentals, including DNS, DHCP, Wi-Fi, VPNs, and troubleshooting office connectivity.
- A track record of independently leading improvements across multiple IT systems, with measurable reductions in manual effort, errors, or turnaround time.
- Practical understanding of role-based access, least privilege, privileged access, segregation of duties, and audit trails, with the ability to translate security requirements into usable workflows.
- Ability to evaluate technical tradeoffs, set direction, and lead projects from discovery through adoption with minimal guidance, communicating clearly across technical and business teams.
- Experience supporting a healthcare or regulated environment, or contributing evidence to SOC 2 or HIPAA programs, is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's go-to-market organization is growing quickly, and our most important priorities for customers and for our field rarely sit within one team. Priorities cut across Sales, Marketing, Customer Success, Product, Revenue Operations, Enablement, Finance, Legal, Partnerships and more. We're looking for a strategic program manager to own these initiatives end to end.
You'll start with an ambiguous ask, sometimes from a senior leader and sometimes from a signal in the data. You'll find the root cause of the problem and design a solution with subject-matter experts across the company, then drive it from strategy to planning to results to iteration. You’ll bring stakeholders along while still moving quickly to the right answer. The work ranges from large cross-functional programs to short, focused SWAT efforts on urgent questions. Success looks like making better decisions, faster, for our customers and our field.
This is a strategic, highly cross-functional individual contributor role for someone equally comfortable building a business case, running a forum with senior stakeholders, getting into the data, and working directly with the field. You'll operate with high autonomy on the most critical GTM questions we face.
Key responsibilities
Own a portfolio of strategic GTM programs end to end, each starting from a business problem (e.g., customer activation, seller efficiency, model launches) and running from scoping through launch, operationalization, results, and iteration
Act as a thought partner to Sales and GTM leaders: identify, scope, and prioritize the programs most worth doing, and say no to the rest
Turn ambiguous, loosely scoped problems into structured analysis, a defensible model, and a clear plan with owners, milestones, and decision points
Align and drive teams across Sales, Marketing, Customer Success, Product, Revenue Operations, Enablement, Finance, Legal, and Partnerships without formal authority over any of them
Engage senior executives on the status and outcomes of the most critical programs
Manage change so new programs are adopted by the field, and define and report on success metrics such as adoption, time-to-value, and productivity impact
Use AI tools every day to analyze, model, and build faster
Create the templates, cadence, and reporting that help every future program launch well
Minimum qualifications
Have led complex cross-functional programs from problem definition through delivery, in strategy consulting, strategy and operations, GTM or sales programs, or program management
A track record of turning ambiguous problems into clear, defensible recommendations
Have driven initiatives to completion across teams you do not manage, including when senior stakeholders disagreed
Analytical skills: building a business case and quantitative model, defining targets, and pulling and analyzing your own data from CRM and BI tools
Clear written and verbal communication, with experience presenting analysis and recommendations to senior and executive audiences
A working understanding of how an enterprise sales organization operates
Have built programs or processes where none existed, and owned the outcome through to results
Are motivated by Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
A background in strategy consulting followed by an in-house role where you built and ran programs and strategic projects
Experience running sales or GTM programs with measured results, such as pipeline, activation, adoption, or launch programs
Experience working within a sales operating cadence, such as forecast calls and pipeline reviews, Sales planning, product launches
Hands-on experience using AI tools daily to work faster and more rigorously, including building workflows with Claude or similar tools
Experience at a company selling technical or AI products
Experience as an early hire in a new team or function
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: San Francisco, CA, USA
About the role
Chime is looking for a hands-on engineering leader to guide the Human Agent Tooling team within Trust & Safety. As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team.
The Human Agent Tooling team builds the software Chime’s support agents use to understand member needs, take the right actions, and resolve issues quickly and safely. This includes the agent workspace, case management tools, real-time member context, and access controls. You’ll help modernize this platform and partner closely with Product, Operations, and support agents to make every human support interaction faster, safer, and more effective.
In this role, you can expect to:
Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance
Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health
Write and ship code alongside your team, authoring pull requests that land in production
Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.
Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team
Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early
Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad
Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase
Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture
Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role
Contribute to broader T&S and Chime engineering initiatives as a member of the engineering leadership team
To thrive in this role, you have:
2+ years in people management responsibilities.
Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.
A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output
Experience supporting coaching members of your team around project execution, skill development, and career progression.
Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.
Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.
A fascination in how to make teams and people thrive.
Enjoyment in learning and diving into the deepest levels of how things work.
The ability to motivate a team through delivery on aggressive schedules and goals.
Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures.
#LI-Onsite
#LI-MB1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$199,000
—
$275,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
What You’ll Do
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
What You Need
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
For candidates located in NYC or SF, the pay range for this role is $167,000 - $220,000. For candidates located in all other locations, the pay range for this role is $150,000-$206,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States of America (USA), North Carolina; United States of America (USA), South Carolina; United States of America (USA), Virginia
As the
Director of MDU Sales
at Lumos, you'll play a key leadership role in expanding our fiber footprint and driving growth across the multifamily and HOA markets. You'll lead and develop a high-performing sales team, shape market strategies, and build valuable partnerships with property owners, developers, and management companies to bring Lumos' fiber services to more communities.
This is an opportunity to make a meaningful impact on a growing business, combining hands-on sales leadership with strategic thinking to strengthen our MDU presence, accelerate revenue growth, and help scale the organization as Lumos continues to expand.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
Lead, coach, and develop a team of MDU Account Executives, driving accountability, collaboration, and consistent achievement of sales goals.
Develop and execute MDU sales strategies that support revenue growth, market expansion, and long-term business objectives.
Establish market and account priorities, ensuring the team focuses on high-value opportunities and maintains a healthy, predictable sales pipeline.
Guide the team through complex MDU and HOA opportunities, including access, marketing, and bulk service agreements.
Cultivate strategic relationships with property owners, developers, management companies, and HOA organizations to expand Lumos' presence and grow portfolio-level partnerships.
Support high-value negotiations and serve as an escalation point for key accounts and strategic property relationships.
Monitor sales performance, pipeline activity, and KPIs to identify opportunities to improve productivity, conversion rates, and overall team effectiveness.
Partner across Marketing, Operations, Construction, Sales Engineering, Finance, and Legal to support successful property launches and remove barriers to growth.
Help shape and scale the MDU sales organization by strengthening sales processes, developing talent, and identifying new opportunities for growth.
What You'll Bring:
8+ years of MDU sales experience within the telecommunications industry, including at least 3 years in a sales leadership role.
Proven success leading sales teams, exceeding revenue targets, and driving growth in a competitive environment.
Strong understanding of MDU and HOA markets, including property ownership structures, bulk agreements, and the sales cycle.
Experience developing sales strategies, managing pipelines, and forecasting performance across multiple markets.
Strong consultative selling, negotiation, and relationship-building skills, with the ability to influence senior executives and key decision-makers.
Demonstrated ability to coach, mentor, and develop sales professionals while building a high-performing, accountable team.
Excellent communication, presentation, strategic planning, and problem-solving skills.
Proficiency with CRM platforms such as Salesforce and experience using sales data to drive decisions.
Ability to travel regionally for property visits, team development, and strategic meetings.
What Makes You a Great Fit:
Experience expanding MDU sales operations into new markets or scaling a growing sales organization.
Established relationships with multifamily developers, property management companies, HOA organizations, or portfolio-level decision-makers.
Experience negotiating complex bulk service agreements and developing long-term strategic partnerships.
A hands-on, collaborative leadership style with the ability to balance long-term sales strategy with day-to-day execution.
A proactive, solutions-oriented mindset and the ability to thrive in a fast-paced, evolving organization.
Physical Requirements:
Frequently operates a computer, phone, and standard office tools.
Ability to travel to properties and regional offices as needed.
Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Must be able to sit or remain in a stationary position for extended periods.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Discounts on T-Mobile wireless service and select features for lines.
Applicant Eligibility Notice:
Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals
with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Location: 4675 MacArthur Court, Suite 750, Newport Beach, CA 92660
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION:
The role is located out of our Newport Beach, CA office with an in-office presence 5 days a week
SUMMARY:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The tasks and the reporting structure will evolve. This position must be flexible and adapt to an ever-changing environment.
The Office Administrator supports the day-to-day operations, productivity, and employee experience of the Newport Beach office by serving as the primary resource for office administration, facilities coordination, workplace technology support, onboarding, event planning, vendor management, and front desk operations. This role is responsible for maintaining a professional, welcoming, and efficient office environment for employees, clients, carriers, vendors, and visitors.
The ideal candidate is highly organized, service-oriented, and proactive, with strong communication, problem-solving, and multitasking skills. This position requires the ability to manage multiple priorities, provide exceptional internal and external customer service, and support the evolving needs of a fast-paced business environment. This position requires onsite attendance Monday through Friday.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer phones, route calls, and professionally greet visitors, clients, vendors, and
Serve as a primary office resource by providing information and support to employees and
Create and maintain a professional, organized, and welcoming office environment through daily office readiness activities and opening and closing inspections.
Ensure conference rooms, Zoom rooms, common areas, and kitchen facilities are operational, stocked, and meeting ready.
Manage conference room calendars, workspace reservations, and seating assignments through
Coordinate internal meetings, client meetings, Lunch & Learns, carrier presentations, and employee events, including catering and room setup.
Process incoming mail, including scanning and distributing documents electronically to the appropriate recipients.
Coordinate outgoing package deliveries (FedEx, UPS, etc.), including large-scale mailings and presentation shipments.
Order and maintain office supplies, printer inventory, beverages, snacks, and kitchen
Coordinate onboarding and offboarding activities, including workstation setup, equipment, office access, parking credentials, welcome materials, and employee orientation support.
Act as a liaison with Human Resources, Information Technology, Finance, Accounting, Building Management, and external vendors.
Provide first-level troubleshooting for Zoom rooms, conference room technology, monitors, printers, and general office technology including tracking IT equipment orders and local inventory
Coordinate facilities maintenance requests, office repairs, security access, HVAC requests, parking services, shredding services, and vendor relationships.
Submit corporate card expense reports, vendor invoices, and support financial and commission-related document processing.
Manage P&C Carrier Access, including level one help desk support (password resets, )
Support presentation preparation, printing, binding, mailing campaigns, and special administrative
Submit vendor invoices to Accounts Payable for processing and maintain related records.
Adopt and leverage AI tools to improve operational efficiency, productivity, and enhance business operations.
KEY COMPETENCIES:
Excellent troubleshooting, decision making, project management, and problem-solving skills
Exceptional customer service skills with the ability to interact professionally with employees, executives, clients, carriers, vendors, and visitors.
Strong attention to detail and time management abilities
Strong ability to multi-task and assign priority
Ability to work effectively and efficiently both with and without direct supervision
Strong interpersonal communication skills, both written and verbal
Advanced knowledge of navigating the Internet as well as various Microsoft Office programs, including Excel, Access, Outlook, Word, Smartsheet, and PowerPoint
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Must have a high level of interpersonal skills to handle sensitive and confidential situations
Must demonstrate a high level of poise, tact, and diplomacy
Must be able to work in a collaborative, team-focused environment across multiple segments
EDUCATION and EXPERIENCE:
Associate degree or equivalent educational training or business experience
2 years of experience providing administrative support in a corporate environment
TRAVEL:
No travel required
PHYSICAL DEMANDS:
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to move around, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. Ability to lift 35 pounds.
WORK
ENVIRONMENT
and
ENVIRONMENTAL
CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. There is no or minimal exposure to physical risk.
OTHER DUTIES:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
The national average salary for this role is $60,000 to $65,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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The role is located out of our Newport Beach, CA office with an in-office presence 5 days a week; This position requires onsite attendance Monday through Friday