Location: Munich, Germany
Our Client
Our client provides a SaaS solutions to optimize administrative and HR processes. They have more than 10,000 clients and 1’400’000 users all around the world (130 countries).
They design software solutions that provide simple answers to specific needs: time & activity management, HR management, employee engagement, expense reports. Our goal is to increase productivity while providing our clients with a simple, efficient and user-friendly experience.
Given their strong growth (40% per year on average) and their ambitions, they need to strengthen their workforce, which currently stands at 1000+ people in France (Paris, Marseille, Nantes), Spain (Barcelona), Switzerland (Geneva) and Germany (Munich).
Job Description
In order to continue their expansion in this market, they are looking for an HRIS Customer Success Consultant to join our team in Germany.
Purpose of the job :
Onboarding and implementing new customers in Germany.
Satisfy customers by following up on their needs over time and responding to new functional requirements, which will lead to future opportunities.
"Localize" by contributing to the continuous improvement of the firm's consulting activity in Germany.
Details of the tasks :
Customer onboarding
(project management and implementation)
Satisfy
a wide variety of customers in often complex and high-stakes deployments. (SME as well as Large Accounts).
Gain the
trust
of local companies in Germany as well as key accounts and their subsidiaries abroad.
Ensure that the deployment is completed
on time
and
on budget
as stipulated in the contract.
Gather the customer's initial needs and suggest an appropriate response.
Adapt our software to the customer’s
local context
in Germany.
Train the administrators to use our software in total autonomy.
Ensure the Go-live and the follow-up during the first weeks of use.
Demonstrate
flexibility and agility
throughout the implementation in the event of unforeseen circumstances (unavailability of the client, request for a delay in the launch etc.)
Follow-up of Key Accounts
(support, account management)
Keep a close eye on the satisfaction of your most important customers.
Support these customers in case of level 2 issues.
Carry out post-implementation check-ups.
Identify and generate new
cross sell or upsell
opportunities to grow their reach to your German customers (lead generation).
Be proactive in presenting new products that may address a customer's past issues.
Contribution to the localization
and
continuous improvement
of the CS activity in the firm :
Participate in numerous cross-functional
side projects.
Adapt our offer and strengthen the
market-fit
of our solutions for the German market.
Work in a team with different Business Units (Sales, Marketing, Product, etc.)
Contribute to the continuous improvement of the business in Germany by going beyond your main tasks.
Follow and participate in some projects from the pre-sales phase, supporting the sales team.
Demonstrate autonomy and initiative in our
agile mode
of operation.
Preferred Experience
❏ You have a background in HR (degree in HR / first work experience in HR).
❏ You have a Tech / SaaS affinity.
❏ A willingness to be a key player in this adventure, contributing to the German market's growth.
❏ Looking for a dynamic work environment with varied missions requiring versatility and organization.
❏ Comfortable and eager to work with both local businesses and key accounts (C-Level).
❏ Native German speaker and proficient in English.
❏ Clear and structured oral and written communication.
❏ Taste for human contact and pedagogy.
❏ An aptitude for solving practical and sometimes technical problems.
❏ A sense of service and a taste for things well done.
❏ Familiarity with web technologies and their implementation is a plus; if not, we will provide training.
Selection process
(in German and English)
Step 1: Screening interview with HR (30')
Step 2: Interview with the German Country Manager (60')
Stage 3: Interview with an HRIS Consultant Team Leader (60')
Step 4: Our “Final Talk” (45')
At our client, you will find
The stimulating environment of a fast-growing French Tech scale-up company with an international outlook, where the end user is at the heart of the design of the software.
Stimulating development projects in the context of a new market launch.
A strong corporate culture based on collaboration and empowerment (employee shareholding, transparency of salaries, decisions and results, culture of debate, collective rather than individual variable, etc.).
Passionate teams that take issues seriously but without taking themselves too seriously.
Come and join our company, which is on a human scale and whose highly participative operation leaves plenty of room for initiative, innovation and non-conformism.
Our offers are open to employees who are recognised as disabled workers.
Location: Tirana, Albania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for
full-time 40h/week
Customer Service Representatives to join our Support team in Tirana, Albania!
What you’ll be doing
Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
You are fluent in Albanian language and you have professional working proficiency in English
You are located in Tirana.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible!
💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Limassol, Cyprus
Join FxPro
: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At
FxPro
, we see each team member as an integral part of our success story.
As a Client Operations Officer, you will assist the clients of FxPro. The Client Operations Officer responsibilities include but not limited to providing support to customers through various ways, answering customers’ questions and resolving problems. The successful candidate must be able to work in shifts 24/5.
Here's the shifts schedule:
08:00-16:00
16:00-00:00
Responsibilities
• Deliver proactive, high-quality support to clients via live chat, email, and phone while maintaining a strong customer-centric approach
• Resolve client inquiries and complaints efficiently and follow up on pending issues to ensure timely and effective resolutions
• Handle daily operational tasks, including KYC verification, transaction processing, and account monitoring
• Ensure all activities are performed in full compliance with company policies, regulatory requirements, and internal procedures
• Collaborate with cross-functional teams to deliver a seamless client experience and resolve complex issues
• Identify and escalate unresolved or critical matters to senior management
as required
• Provide feedback and suggestions to enhance operational processes and improve overall client satisfaction
Requirements
• At least 1
year of experience in a similar role, ideally within the FX industry
• University degree or relevant working experience
• Fluent in English;
verbally and written. A
dditional languages will be considered an advantage
• Strong communication, problem-solving, and multitasking skills
• Detail-oriented with a proactive, customer-first mindset
• Ability to work a flexible shift schedule
Good to Have
• Proficiency in CRM systems or other business tools
• Knowledge of KYC/AML, transaction processing, and monitoring procedures
• Familiarity with trading platforms such as MT4, MT5, or cTrader
Interview steps
Recruiter screen (~30 minutes)
Technical Interview (~60 minutes)
Test task (~60 minutes)
Our benefits
Excellent compensation package
Medical insurance
Provident fund
Free snacks and beverages
Monthly lunch allowance to enjoy meals of your choice
Company discount card for various products & services
21 days of annual leave and 10 days of sick leave annually
Birthday gift
Location: European Union
Workplace: Remote
About the Role
Our promotional features team is seeking a Senior Backend Engineer. This role is focused on developing and optimising promotional features for our gaming platforms, where performance, scalability, and cutting-edge solutions are paramount.
If you’re a product-passionate person, your mind is keen to solve deep tech engineering problems, and you have a fast "PoC first" approach with a deep sense of ownership, we would love to hear from you.
Key Responsibilities
- Develop and maintain robust backend systems for our promotional features.
- Optimize existing systems for enhanced performance and scalability.
- Lead technical decisions and contribute to our SaaS solutions.
- Collaborate with distributed teams to innovate and implement new features.
- Ensure code and architectural excellence through reviews.
- Address complex technical challenges with innovative solutions.
- Participating in on-call rotations within the squad to help ensure the reliability and availability of our systems.
Requirments
- Strong proficiency in Node.js and TypeScript (our primary backend stack). We’re also open to strong backend engineers from other ecosystems (e.g., Go, Java, C#, C++) who are ready to ramp up quickly.
- Strong understanding of asynchronous programming and concurrency patterns.
- Experience building distributed systems and working with messaging and coordination tools (e.g., Kafka, RabbitMQ, NATS, distributed locks).
- Experience with gRPC in production environments.
- Solid knowledge of databases: relational (MySQL, PostgreSQL), columnar (ClickHouse), and NoSQL (DynamoDB, MongoDB).
- Experience with cloud platforms (AWS/GCP/Azure) and Kubernetes.
- Skilled in building and maintaining unit and end-to-end tests.
- Proven track record of delivering production-ready solutions.
- Experience working with large-scale microservices architectures.
- Degree in Computer Science or a related field (or equivalent practical experience).
Nice to Have
- Understanding of enterprise development patterns
- Experienced with large-scale microservices architecture
- Experience with cloud providers (AWS, GCP, etc.)
- Active performance observation
- Gambling domain experience
- Understanding of application security and industry standards, its best practice
What We Offer
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Recruitment Process
- HR interview
- Technical interview (with Live coding)
- Final interview
Please take into account that sometimes the process may differ, your TA Partner will keep you updated.
Join us today!
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Business Development Associate is responsible for bringing the best restaurant and store partners to Toters.
Responsibilities:
Acquisition of top restaurant and local store partners to our platform
Seek out the appropriate contact persons to engage with
Generate leads and call prospective partners
Meet with partners face to face or over the phone
Understand the needs of our partners and be able to respond effectively with a plan of how to meet them
Have a good understanding of the businesses' products or services and be able to advise others about them
Train new members of your team on the process of work
On-boarding to the Toters platform
Managing existing accounts
Requirements:
BA/BS degree in Business Administration, Sales, or a related field.
Experience in business development, sales, or a related role, preferably within e-commerce or delivery services.
Strong problem-solving and analytical skills, with experience using data analysis tools.
Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required.
Effective verbal and written communication abilities.
Goal-oriented, with a focus on achieving business development objectives.
Adaptable to changing circumstances and a fast-paced environment.
Knowledge of the local market and trends is an advantage.
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
We are looking for a sharp, agile thinker with a strong strategic mindset to help us unlock our next phase of growth. You’ll work closely with cross-functional teams to identify opportunities, tackle bottlenecks, and drive company-wide initiatives that move the needle.
As a
Senior
Strategy Manager at Toters
, your mission is to drive strategic clarity, surface actionable insights, and accelerate decision-making in one of the most dynamic startups in the Middle East. That’s it—the rest is up to you.
Key Responsibilities:
Strategic Planning & Execution
Strategic Development
: Collaborate with senior leadership to define and refine the company's strategic vision, ensuring alignment with long-term business objectives.
Initiative Leadership
: Lead the development, communication, and design of corporate strategies, ensuring alignment with long-term business goals.
Cross-Functional Alignment
: Partner with key stakeholders across commercial, finance, marketing, and product to drive alignment and execution of strategic priorities.
Operational Oversight & Project Management
Project Leadership
: Oversee high-impact projects, ensuring timely delivery and measurable outcomes.
Governance & Compliance
: Oversee the governance of strategic projects, ensuring adherence to timelines, budgets, and regulatory requirements.
Performance Monitoring & Reporting
OKR Monitoring
: Track and report on company-wide Objectives and Key Results (OKRs), ensuring alignment with strategic goals.
Performance Analysis
: Analyze internal performance, identify areas for improvement, and develop strategies to enhance overall efficiency.
Reporting
: Prepare comprehensive reports and presentations for the board, investors, and senior leadership, providing insights into performance metrics and strategic initiatives.
Market Intelligence & Research
Industry Analysis
: Conduct research to understand industry players, market trends, and competitive dynamics.
Business Unit Performance
: Assess the performance of each business unit across different geographies, focusing on profitability and health metrics.
Opportunity Identification
: Identify new business opportunities and recommend strategic initiatives to capitalize on emerging trends.
Stakeholder Management & Communication
Executive Support
: Serve as a trusted advisor to the executive team, providing strategic counsel on a wide array of issues.
External Engagement
: Manage external relationships, including partnerships, client interactions, and vendor agreements, ensuring alignment with the company’s strategic goals.
Team Leadership & Development
Team Management
: Lead and mentor a team of strategy professionals, fostering a culture of collaboration and continuous improvement.
Talent Development
: Provide guidance and mentorship to senior staff and emerging leaders, nurturing talent within the organization.
Partnerships & M&A Strategy
Strategic Partnerships:
Identify, evaluate, and cultivate strategic partnerships and alliances that drive growth, enhance capabilities, and expand market reach.
Deal Sourcing & Evaluation:
Source potential M&A opportunities aligned with the company’s strategic objectives; conduct due diligence, financial modeling, and risk assessment.
Transaction Management:
Lead end-to-end execution of partnership agreements and M&A transactions, coordinating cross-functional teams including legal, finance, and operations.
Post-Merger Integration:
Oversee integration efforts post-acquisition to ensure synergy realization, cultural alignment, and operational continuity.
Market Scanning:
Continuously scan the market for inorganic growth opportunities and assess their strategic fit with the company’s vision.
Requirements:
MBA or equivalent with 5–7 years of experience in management consulting, ideally with a top-tier consulting firm.
Demonstrated success in leading complex, cross-functional projects
Advanced financial modeling and data analysis expertise
Strong leadership, influencing, and communication skills
Experience working with executive leadership and/or board members
Location: Najaf, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Order Management Agent position in Najaf is an exciting one. The selected candidate will join the Operations Team to help Toters scale up operations and grow our customer base. We are looking for a multi-skilled candidate who is customer-service-oriented and possesses excellent communication and organizational skills. The selected individual will help Toters expand and manage the day-to-day operations while delivering an excellent customer experience.
Responsibilities:
Answer all inbound calls from customers and stores.
Place orders over the phone from non-partner restaurants.
Monitor order queue and any issues with orders and deliver necessary compensation to customers.
Handle daily customer care emails, support messages, and calls.
Meet the KPI targets for order fulfillment and service quality.
Follow up on assigned orders with phone calls to Restaurants, Clients, and Drivers to ensure orders are received and being processed without any issues and addresses are accurate.
Escalate any issues with orders, especially live orders that require administrator intervention, and use administrator capabilities in the system to re-assign orders to other Drivers if necessary.
Handle and report daily issues with Drivers, including attendance, discipline, compensation.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Requirements:
B.S. or M.S. in Communications, Public Relations, or related field, or equivalent work experience.
A responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with stores through phone calls and email.
Fast learner, dynamic, and able to work well under pressure.
Constant internet connectivity, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak.
Flexible and willing to work weekends and evening shifts. Also, note that you may be expected to work longer hours during the training period.
Excellent communication skills in English and Arabic.
Strong organization and management skills.
Tech-savvy. Able to learn and use web tools.
Location: Biarritz, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Famars, France; Valenciennes, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Rouen, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Nîmes, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Metz, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Riyadh, Saudi Arabia
Müller's Solutions is in search of a qualified Project Manager with a focus on SAP Applications. The Project Manager for SAP Applications will collaborate with the Program Management team to define, prioritize, plan, and execute program activities pertaining to the implementation of various applications. This role entails overseeing the program schedule and providing comprehensive analyses to the Program Management team regarding progress, challenges, risks, and quality. Additionally, the individual in this position will be responsible for managing and executing the communication plan for relevant activities, attending meetings, and liaising and coordinating with diverse teams. This role also includes the oversight of support provided by partner vendors.
Key Responsibilities:
Assist the Program Management team in undertaking activities related to implementation.
Facilitate collaboration among diverse work streams and communicate with project stakeholders to gather and share project information.
Produce a variety of status reports on a weekly and monthly basis.
Work in conjunction with the Delivery Team to support the development and deployment of SAP application components.
Offer strategic direction and guidance for all implementations of SAP applications.
Manage relationships with clients as well as functional and technical teams.
Provide insights, guidance, and recommendations regarding the Technical Designs produced by team members.
Ensure adherence to established procedures, quality assurance standards, templates, and documentation protocols.
Uphold the integrity, manageability, and architectural components of the systems.
Provide direction throughout the design, development, testing, and implementation stages of technology solutions (significant support may be required beyond regular working hours).
Identify and mitigate risks while addressing issues that affect project scope, schedule, and quality.
Assess and track progress to ensure that application releases are delivered punctually and within the specified scope.
Supervise post-implementation evaluations and ongoing monitoring of business applications.
Lead and establish Release and Change checkpoints throughout the project deployment lifecycle.
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go assessments.
Engage in the Change Request process to document and validate the rationale for changes.
Develop and nurture effective and constructive relationships with clients and team members.
Perform additional duties as required to fulfill the objectives of the role.
Collaborate with various domain teams, including functional and technical teams.
Requirements
EDUCATION:
• A Graduate or Postgraduate Degree in Computer Science, Management Information Systems, or a related field
from a recognized national or international educational institution.
• PMP certification (or an equivalent certification) is preferred.
RELEVANT EXPERIENCE:
• A minimum of 10 years of experience in SAP implementation projects.
• At least 5 years of experience in managing SAP implementation projects in the capacity of Project Manager.
• Proven project management experience, having successfully completed at least 2 full projects (from Project Planning to Post-Go Live support).
• Demonstrated strong management skills to effectively handle strategic planning, direction, reporting, and
administrative responsibilities associated with this role.
• Solid knowledge and comprehension of the system development lifecycle and its ramifications.
• Experience in the SAP Defense sector is considered an advantage.
• Advanced knowledge of SAP implementation methodologies is essential.
• Experience in gathering and documenting system requirements, as well as in documenting functional designs for
business application solutions and related implementation challenges from a functional perspective.
• Familiarity with enterprise-wide system implementation is required..
Familiarity with established support development frameworks and methodologies
SKILLS REQUIREMENTS:
Proficiency in Arabic
Exceptional writing and presentation capabilities
Strong leadership and analytical competencies
Advanced networking skills
Demonstrated ability to be independent and proactive
Capacity to collaborate effectively within a large, dynamic multilingual team
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are a leading trading platform that is expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.
We are currently growing our Backend Team and looking for great Engineers with an interest in trading to join us! Our Engineering team plays a pivotal role in ensuring the robustness, speed, and security of our product. Dedicated to enhancing performance, providing a best-in-class user experience, ensuring compliance, and safeguarding data, the team's efforts directly impact our ability to offer clients a seamless and secure trading journey.
We believe great engineering talent not only delivers excellent code, but also lives our values. We are looking for someone who is eager to go fast, willing to innovate and grow, who knows how to listen, respect and support, strives to exceed client expectations, and takes full ownership to achieve real results.
Core responsibilities:
Design and build
scalable, low-latency, and high-performance backend services
Develop
distributed and asynchronous systems
ensuring reliability and fault tolerance
Optimise performance across
JVM, databases, caching, and networking
layers
Apply
security best practices
in handling client PII and financial transactions
Use
event-driven architectures
and modern messaging solutions (e.g. Kafka)
Collaborate with
cross-functional teams
to align architecture with business needs
Maintain
high code quality
through testing, code reviews, and CI/CD practices
Leverage
AI tools
to accelerate development, testing, and delivery
What you will need: Experience & domain knowledge:
Proven experience in
FinTech, Banking, or related financial domains
Strong understanding of
distributed systems architecture
and the client–server model
Ability to design and maintain
scalable, low-latency, high-performance systems
Solid knowledge of
concurrency, multithreading, and asynchronous programming
Awareness of
security best practices
in handling PII and financial transactions
Basic understanding of
network protocols
and troubleshooting
Experience working in a
product-led
fast-paced environment as a team player
Technical skills:
Java and Spring:
Advanced knowledge of Java Core technologies and the Spring framework
Data Mastery:
Proficiency with SQL databases, ensuring optimal performance, structure, and replication
Concurrency & Async programming:
advanced understanding and hands-on experience in asynchronous programming methods.
Events streaming:
Understanding of the event driven architecture (Kafka or similar solutions).
Operational Proficiency:
Understanding and hands-on experience with Ops activities, Kubernetes, pipelines, Fit Flow and modern CI/CD patterns and strategies
AI tools:
ability to effectively use AI technologies in engineering work e.g. applying AI for coding assistance, debugging, testing, documentation, and optimisation of workflows
Soft skills:
Communication:
Effective communication skills, especially with teams responsible for security, operations and product
Analytical thinking:
Ability to tackle and investigate complicated problems and convert it to the task
Adaptability to Rapid Changes:
Demonstrated capability to adjust to quick technological shifts and evolving business requirements
Ownership and Accountability:
Readiness to take ownership of tasks, issues as well as demonstrate accountability of the results and outcome
Nice to have:
Performance
: Knowledge of JVM performance optimization practices
No-SQL:
Experience working with no-SQL databases is a big plus
In-memory storage
: Strong knowledge of in-memory cache solutions
What you will get in return:
Competitive salary and annual performance-based bonus
Generous annual leave policy
Health insurance and pension fund, with additional benefits depending on location
Hybrid working model (3 days from office) or fully remote across the country of employment
Workation policy (30 days remote from anywhere in the world)
Two additional paid days per year dedicated to volunteering
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Sofia City, Bulgaria; Warsaw, Mazowieckie, Poland; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Our Engineering team plays a pivotal role in ensuring the robustness, speed, and security of our Product. Dedicated to enhancing performance, providing a best-in-class user experience, ensuring compliance, and safeguarding data, the team’s efforts directly impact our ability to offer clients a seamless and secure trading journey.
We are seeking a skilled Frontend Software Engineer whose ambitions match ours: to skyrocket technical skills to architect-level mastery. At capital.com, you’ll have the unique opportunity to grow your technological understanding and expertise, focusing on areas that make us industry leaders: performance, launch time efficiency, system resilience, and the utmost data confidentiality.
Experience & Domain Knowledge:
Experience working in a product-led, fast-paced environment as a team player
3+ years of professional front-end development experience with a focus on Angular
In-depth experience developing complex, real-world applications using Angular 2+
Ability to create and maintain clear documentation of created or modified functionality
Understanding of UI/UX design principles to effectively collaborate with design teams
Technical Skills:
Deep understanding of reactive programming concepts like observables and RxJS
Familiarity with testing tools and techniques for optimizing web performance
Ability to perform hands-on front-end development, write code, conduct unit tests, and perform code reviews
Business level proficiency in English or above (equivalent to B2 or above in CEFR)
Soft Skills:
Communication: Effective communication skills, especially with teams responsible for security, operations, and product
Analytical thinking: Ability to tackle and investigate complicated problems and convert them to the task
Adaptability to Rapid Changes: Demonstrated capability to adjust to quick technological shifts and evolving business requirements
Ownership and Accountability: Readiness to take ownership of tasks, and issues as well as demonstrate accountability for the results and outcome
Nice to have:
Knowledge of the Ionic framework for building hybrid mobile applications
Experience with performance optimization and application resilience strategies
Familiarity with Agile methodologies and DevOps practices
What you will get in return:
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus; Portugal; Serbia
Workplace: remote
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We’re seeking a Senior Product Designer to join our team, dedicated to building intuitive and impactful financial products for a global audience. In this role, you’ll collaborate closely with a talented design team to address customer needs, elevate design standards, and ensure a seamless user experience. Using data-driven insights alongside your skills in design, research, and prototyping, you’ll develop user-friendly solutions for complex challenges. If you’re eager to bring compelling designs to life and create exceptional digital experiences, we’d love to meet you.
Responsibilities:
Create intuitive, visually appealing interfaces that enhance user engagement.
Be the voice of the user, embedding their needs into every design decision with insights and research.
Work hand-in-hand with product, engineering, and stakeholders to transform ideas into reality.
Collaborate with researchers to uncover actionable feedback, guiding meaningful usability improvements.
Develop interactive prototypes to test and illustrate design concepts.
Define and maintain design guidelines, bringing consistency across all products.
Lead design initiatives with balance and clarity, adapting to timelines while juggling multiple priorities.
Design user journeys that turn complex tasks into simple, delightful journeys.
Improve product performance post-launch, focusing on continuous, user-centered enhancements.
Help maintain, evolve and improve the design system, as well as using it as a toolkit to ensure consistency.
Requirements:
5+ years of experience designing complex commercial apps;
A portfolio showcasing strong design work;
Experience in SaaS products;
Figma expertise and strong knowledge of components and design systems;
You have experience working with and evolving design systems, across iOS, Android and responsive web;
Strategic thinker with the ability to articulate design decisions clearly;
Skilled at understanding the technical impact of design choices;
Self-directed, with the ability to take ownership of the design process;
Strong UX focus and a deep understanding of human behavior;
Clean, refined visual design sense;
Love to solve problems and be challenged;
A continuous learner, eager to grow both personally and with the team;
You are a proactive, confident and effective communicator. You are able to present your work, and articulate your design decisions clearly and confidently to a range of stakeholders.
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Germany
About our client
Our client is a leading systems integrator and global professional services firm driven to simplify and maximize the value of their clients’ information. Founded in 2011, our client provides complementary services for many digital initiatives, including MDM and PIM Strategy and Implementation, Data Governance and Analytics, Content Management, Data Integration, Enterprise Hosting, and Operational Services that help large enterprises in the retail, consumer goods, manufacturing, financial and healthcare sectors simplify and maximize the value of their information. They are a 100% employee-owned company and have been on the Inc. 5000, recognized by IDG’s Computerworld as one of the Best Places to Work in IT, as a Wonderful Workplace for Young Professionals and as a “Best Place to Work” by Inc. Magazine and Business First. Their global headquarters is in Dublin, Ohio. The EMEA headquarters and Global Development Center is in Valencia, Spain. Additional offices are located in Germany and India.
Job overview
The Regional Sales Director-DACH (RSD) is responsible for driving the sales process and outcomes in Germany, Austria and Switzerland: planning and leading the closing of sales opportunities.
Key responsibilities
New Business Development
Prospect for potential new clients
Identify potential clients and the decision makers within the client organization
Research and build relationships with new clients
Set up meetings between client decision makers and company’s departments leaders
Plan approaches and solutions, collaborating with colleagues to develop proposals that speak to the client’s needs, concerns, and objectives
Participate in pricing the solution/service
Handle objections by clarifying and emphasizing agreements, working through differences to arrive at a positive conclusion
Negotiate and influence client on engagement matters, using a variety of styles to persuade or negotiate appropriately
Present an image that mirrors that of the client and our client's firm
Client Retention and Account Management
Present new products and services and enhance existing relationships
Work with our client's technical staff and other internal colleagues to meet client needs
Arrange and participate in internal and external client debriefs
Engage as the Client Partner in client engagements, forming part of the steering committee
Network within existing clients and identify potential new opportunities
Partner Management
Network and build relationships with software partners
Establish joint pipeline and account management cadence calls with partner representatives
Identify target accounts and formulate joint account strategies and plans
Help drive messaging, attendance, and subject matter expertise to regional partner events
Business Development Planning
Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels
Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Management and Research
Ensure that data is accurately entered and managed within Salesforce.com
Report out progress weekly with leadership team
Forecast sales targets and ensure they are met
Track and record activity on accounts and help to close deals to meet these targets
Work with marketing staff to ensure that prerequisites (such as prequalification or getting on a vendor list) are fulfilled within a timely manner
Present business development training and mentoring to internal staff
Research and develop a thorough understanding of the company’s people and capabilities
Understand the company’s goals, culture, and purpose
Requirements
Minimum of three years of experience selling services for a global consulting firm
Demonstrated knowledge and ability with systems integration and data management concepts
Demonstrated ability to build relationships at all levels within client accounts
Demonstrated ability to identify and sell new project opportunities
Possesses qualities of both a self-starter and team player
Fluent in German language
Willingness to travel up to 90% (traveling Monday through Thursday)
Candidate must be living in Germany
Benefits
Full-time contract.
Remote position being available to visit the office when necessary.
Variable compensation program
Flex time.
Worldwide collaboration with top domain experts.
Goals and career plan review every quarter.
Team-building activities
*Our client values the diversity of their team and stand for equal opportunity and non-discrimination. They respect all differences from person to person, visible or not*
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