Location: Japan
Workplace: Remote
We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based, but we do have an office in Shibuya, Tokyo. Being locared in Tokyo is preferred but not required.
What you will be doing:
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan, as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan. You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team on deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us expand our regional presence in Japan!
Examples of projects you might contribute to:
- Work closely with the Support Services team, Engineering, and Product Management to help define functionality required by users and customers
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you will bring along:
- Prior experience within a technical support organization
- Technical breadth and depth in relevant subjects, for example: ClickHouse DBMS or similar OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with Kubernetes and containers, System or Network Administration experience
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong written and verbal communication skills in both Japanese and English
- Experience in a customer-facing role that entailed pre- and post-sales support, solution or sales engineering, consulting, and/or training
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Demonstrated success in collaborating with software developers, product managers, account representatives, and a user Community to deliver an amazing user and customer experience
- Passion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
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Возглавьте Payments с полной свободой решений - определяйте стратегию, развивайте команду и напрямую влияйте на рост бизнеса. • Масштабирование действующей multi-PSP инфраструктуры на Tier 1–2 рынках.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for an experienced Accounts Payable Team Manager to lead our growing AP team in Mauritius.
You will own the day-to-day delivery and continuous improvement of the end-to-end Accounts Payable function across multiple Checkout.com http://Checkout.com entities and regions. You will lead a team of up to 10 AP professionals, partner closely with colleagues in the UK and across Global Finance, and ensure that AP operates accurately, efficiently and with strong financial controls.
This is a hands-on leadership role. You will combine Accounts Payable Management, operational ownership, people management, stakeholder leadership and process improvement in a fast-paced, global environment.
PLEASE NOTE: THIS ROLE REQUIRES CONSISTENT AVAILABILITY FROM 12:00 TO 21:00 MAURITIUS TIME AND FOLLOWS THE UK WORKING CALENDAR.
WHAT YOU’LL DO
LEAD AND DEVELOP THE AP TEAM
- Lead, coach and develop a team of up to 10 Accounts Payable Analysts, Senior Analysts and Associates.
- Set clear objectives and expectations, manage performance and support career development in line with Checkout operating principles.
- Build a culture of accountability, collaboration, continuous improvement and high-quality service.
- Plan team capacity, coverage and workload allocation to meet service levels and business priorities.
- Act as the escalation point for complex, sensitive or high-risk AP issues.
OWN AP OPERATIONS
- Oversee the end-to-end AP process across multiple Checkout entities, regions and currencies.
- Ensure invoices, credit notes, employee expenses and supplier payments are processed accurately and on time.
- Ensure AP queues and tickets are managed effectively, ensuring queries are prioritised and resolved within agreed SLAs.
- Oversee expense claims and corporate card activity in line with policy.
- Ensure supplier statement reconciliations are completed, reviewed and followed up promptly.
- Use operational data to identify recurring issues, remove bottlenecks and improve the AP experience for suppliers and internal stakeholders.
STRENGTHEN CONTROLS, COMPLIANCE AND REPORTING
- Ensure key AP controls are consistently applied and evidence is maintained for audit and compliance purposes.
- Partner with Global Financial Controllers and wider Finance teams to support an accurate and timely month-end close, including bank reconciliations
- Review AP ageing, payment performance, exception reporting, KPIs and other management information.
- Support statutory and regulatory reporting requirements, including the Quarterly Payment Practices Report where applicable.
- Identify control gaps and lead practical remediation plans.
PARTNER ACROSS THE BUSINESS
- Build trusted relationships with Finance, Procurement, Legal, People, Operations and other internal stakeholders.
- Communicate clearly with UK-based colleagues and global partners, particularly when managing escalations or time-sensitive payment matters.
- Maintain constructive relationships with suppliers and support the timely resolution of disputes and payment queries.
- Contribute to Finance transformation, systems and process-improvement initiatives.
- Represent Accounts Payable in wider business projects as required.
WHAT SUCCESS LOOKS LIKE
In this role, success means:
- AP transactions and payment runs are accurate, timely and well controlled.
- SLAs are consistently achieved, with clear visibility of backlogs, risks and escalations.
- Month-end activities are completed smoothly and with strong supporting evidence.
- The team is well organised, engaged and developing in capability.
- Stakeholders and suppliers receive clear, responsive and dependable support.
- Process improvements reduce manual effort, improve control and support scale across the business.
ABOUT YOU
ESSENTIAL EXPERIENCE AND SKILLS
- At least 5 years of Accounts Payable experience.
- At least 2 years of experience managing an AP or shared-services team.
- Demonstrable experience leading teams across different levels of experience and capability.
- Strong experience supporting international entities, multiple currencies and geographically distributed stakeholders.
- Practical knowledge of invoice processing, payment runs, expenses, supplier reconciliations, AP ageing and month-end close.
- A strong control mindset, with the judgement to identify risk and the confidence to escalate appropriately.
- The ability to work consistently from 12:00 to 21:00 Mauritius time on the UK working calendar.
- Strong Excel or Google Sheets skills, with the ability to analyse data and turn it into clear actions.
- Excellent written and spoken English.
DESIRABLE EXPERIENCE
- Experience with ZIP, Emburse, Workday Financials or comparable AP, expense or finance systems.
- Experience in a fast-growing technology, fintech, financial-services or shared-services environment.
- Experience supporting AP automation, system implementation, standardisation or process redesign.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ukraine
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
You will lead the accounts receivable process, from cash application to collections, reconciliation and revenue-related reporting. You will make sure every transaction across all payment providers is captured accurately, reconciled on time and accounted for in line with applicable standards. You will manage the full AR cycle: gross revenue, refunds, fees, chargebacks, cash collections.
PAYMENT PROVIDER RECONCILIATION
- Own daily, weekly and monthly reconciliations across multiple payment providers (e.g., Stripe, PayPal, Finix, Nuvei, Worldpay)
- Reconcile gross sales, fees, chargebacks, refunds, disputes, reserves and payouts to bank statements and the general ledger
- Investigate and resolve variances, timing differences and unmatched items promptly
- Manage multi-currency settlements and FX differences
Accounting standards and revenue accounting
- Apply relevant standards, including IFRS 15 / ASC 606 (revenue recognition), IFRS 9 / ASC 326 (expected credit losses), and IAS 21 / ASC 830 (foreign currency)
- Maintain accurate deferred revenue balances
- Calculate and review provisions
- Prepare and review AR and deferred revenue roll-forwards, journal entries and supporting schedules
- Ensure correct sales tax treatment in coordination with Tax team
Month-end close, controls and audit
- Deliver AR-related close tasks on schedule and to a high standard of accuracy
- Design, document and maintain internal controls over AR and cash
- Serve as the primary contact for internal and external auditors on AR, revenue and cash matters
- Prepare clear variance analysis and KPI reporting for Finance leadership
QUALIFICATIONS
- Strong tech skills and tech-savvy mindset. Proven ability to adopt and leverage AI technologies, and AI agents. AI adoption is an essential part of how the Company operates across all processes.
- Bachelor's degree in Accounting, Finance or a related field; professional qualification (CPA, ACCA, CA, CMA or equivalent) strongly preferred
- [7-8]+ years of accounting experience, including [2-3]+ years in a role in AR, revenue accounting or finance operations
- Proven experience in a subscription, SaaS, digital or recurring-revenue business
- Strong hands-on experience reconciling high-volume transactions across multiple payment service providers and currencies
- Solid working knowledge of IFRS and their practical application to subscription models
- Experience with deferred revenue accounting, chargebacks, refunds and payment-dispute handling
- Advanced Excel / Google Sheets skills; comfortable working with large datasets
- Strong analytical, problem-solving and communication skills, with attention to detail and the ability to work to tight deadlines
- Technical experience is required, preferably with basic SQL knowledge or junior-level developer skills.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Dubai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is seeking an experienced Sales Engineer to join our team here in Dubai! The successful candidate will be responsible for providing technical leadership and guidance to our clients in the MENA region, throughout the entire sales lifecycle. As a Sales Engineer, you are responsible for technical ownership of client relationships from initial contact in the sales cycle throughout the solutioning, integration, and go-live stages of the customer journey. The ability to solve business and technical requirements through the application of Checkout.com http://Checkout.com products and solutions is core to the success of the position. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects.
What you will do:
- Upfront qualifications of merchants technical needs
- Work with Sales to provide product/business/tech knowledge in support of pre-sales activities
- Prepare and lead technical/commercial workshops
- Provide inputs for proposals and large and complex RFP and RFI responses
- Improve solution design, documentation and realisation of custom merchant solutions
- Improve communication with merchants on a technical level during the sales process
- Translate product, business and technical requirements into solutions
- Being constantly up to date with industry standards in order to offer the best bespoke solutions to our merchantsConduct thorough upfront qualification of merchant needs and technical infrastructure.
- Act as the primary technical subject matter expert, supporting the Sales team through all pre-sales phases.
- Design, prepare, and lead technical and commercial workshops for prospective merchants.
- Provide critical technical and solution design inputs for high-value proposals and RFP/RFI responses.
- Drive the improvement of solution design quality and documentation for complex solutions.
- Significantly improve the quality and clarity of technical communication with merchants.
- Expertly translate requirements into concrete, viable, and efficient solution designs.
- Maintain deep industry expertise to design best-in-class, bespoke solutions.
Qualifications
- 8+ years experience as a Sales Engineer / Solutions Architect or Pre-Sales Consultant
- Experience working in a technical client-facing role
- Familiar with API based integration methods, associated best practices, and related tools/frameworks
- Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology
- Commercially-minded
- Exceptional written and verbal communication skills
- Highly organized and able to prioritize shifting workloads and responsibilities effectively
- Able to thrive in a fast-paced environment
- Ability to translate technical jargon into business speak
- Previous exposure to RFI/RFP
- Very well-versed in payments; should understand the technicalities inside and out (ideally this should be a bonus requirement not a needed one)
- In depth payments industry exposure with an understanding of the related rules and regulations and payments schemes
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
— Keep the Aurora PostgreSQL fleet healthy across all data centers. — Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work.
УдалённоseniorГеография найма не уточнена
JКомпания не указана
71
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
— Keep the Aurora PostgreSQL fleet healthy across all data centers. — Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work.
Location: Poland; Spain
Workplace: remote
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
Finom is growing fast, and our Transaction Monitoring team is growing with it. We're looking for an experienced AML analyst to join us and help protect Finom and our customers from financial crime.
In this role, you'll review transaction monitoring alerts, work out why an alert triggered on an account, and investigate potentially suspicious activity. You'll then decide whether the behaviour is genuinely suspicious and whether it warrants a SAR filing or offboarding the customer. Your judgement is the heart of the job.
This is an investigations role, not a box-ticking one. After a structured ramp-up period, you'll make most decisions on your own and manage your own workload. Alongside your core queue work, you'll have chances to contribute to projects that improve how the team works, from process improvements to automation and AI-enabled workflows.
You'll join a team that is at the cutting edge of AML operations technology. Over time, you can take on broader responsibilities and move into more senior roles. Finom is constantly evolving, and people who do well here find that opportunities come quickly.
What You Will Be Doing
Review and investigate transaction monitoring alerts, understanding what triggered each one and what the account activity tells you
Assess whether the behaviour is suspicious and decide on the right outcome, including SAR filing and/or customer offboarding
Escalate cases to Second Line of Defence (2LOD) during your ramp-up period, and then make more independent decisions as your experience with our processes grows
Manage your own productivity and meet your quality and productivity targets, taking initiative to keep the queue moving
Contribute to team and department projects as your experience grows, including process improvements, automation and AI initiatives
Over time, take on additional responsibilities, such as reviewing alerts on accounts flagged by Sales or Account Management and handling JIRA escalations from other teams
Work with colleagues across product, legal and compliance, and help make sure our approach balances regulatory compliance with a good customer experience
What your first months look like:
The first two weeks cover Finom onboarding and Transaction Monitoring training. We expect you to be fully meeting your productivity and QA targets by around three months.
What you bring
You have at least two years of experience as an AML or fraud analyst in an anti-financial crime operations team
You have a solid grasp of AML typologies and concepts that goes beyond "how we did it at my last company". You understand the bigger picture of financial crime and why controls exist
You've worked in a fast-paced, high-volume operations environment and you thrive in it
You can take ownership: you manage your own workload, make sound decisions with the information you have, and keep going without needing constant direction
You're comfortable with change. Our processes and priorities evolve as we grow, and you see that as an opportunity
You communicate clearly in writing, and can explain your reasoning for a decision so that others can follow and review it
Nice to Have
Experience using AI in your personal or professional life, especially if you've built it into your own workflows. We're keen to hear how you've used it
Experience coordinating with other teams, such as product, legal and compliance
Experience in a fintech, payments, crypto or similar fast-moving financial services environment
Why Join Finom
Real room to grow.
Strong performers can move into different or more senior roles after their first year, and your scope grows with your skills
Technology that matters.
You'll work at the cutting edge of AML operations, including automation and AI, and you'll have the chance to shape how it's used
A balanced approach to risk.
We take compliance seriously, and we also care about our customers' experience, so you'll make decisions that weigh both. If you want to see the impact of your judgement, you'll like it here
A team that values initiative.
We trust people to own their work, and we reward those who do
We welcome applications from people of all backgrounds, and we encourage you to apply even if you don't tick every box.
The Interview Process
30 min Screening Call with our Recruiter
45-minute interview with one of our Team Leads
Case Study + 1 hour Panel Interview with the Team
20 min Final Interview with our Team Manager
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: London, England
About the Role
iCapital is seeking a Vice President, Regulatory & Compliance to join its International Regulatory & Compliance Team, based in London. This role will support a broad range of regulatory, compliance, corporate governance, and risk management activities across the firm's UK and EMEA operations.
The successful candidate will work closely with senior members of the International Regulatory & Compliance Team to help maintain and enhance the firm's compliance framework, support regulatory obligations, and partner with the business teams to ensure that our UK & EMEA offices are operating within the letter and the spirit of the regulations.
This role offers an excellent opportunity to gain exposure to multiple regulatory regimes, private markets distribution, corporate governance, and international compliance matters within a fast-growing global organization.
Responsibilities
Support the development and enhancement of the UK and EMEA Compliance Framework, including overseeing compliance policies, procedures, and regulatory inventories.
Monitor regulatory developments and advise business stakeholders on applicable UK, European, and Middle East regulatory requirements, including cross border distribution.
Provide compliance guidance and reviews of financial promotions, distribution activities, conflicts of interest, AML/CFT, staff compliance, and other regulatory matters.
Develop and undertake risk-based assessments, compliance monitoring and testing, and support the deployment and remediation of identified issues.
Oversee and deliver compliance training and maintain appropriate training records.
Support regulatory reporting and governance obligations, including FCA filings and attending board meetings.
Maintain corporate governance records, regulatory registers and filings, board documentation, and support responses to regulatory enquiries, audits, and examinations.
Assist with financial crime and employee compliance programmes, including third party onboarding, AML/CFT, sanctions, personal account dealing, gifts and entertainment, outside business interests, annual attestations, investigations, incidents, breaches, and regulatory recordkeeping.
Improve compliance processes and controls, including through the responsible use of AI and other technology.
Work closely with senior management, colleagues, regulators and external stakeholders to identify and mitigate regulatory and compliance risks for the firm and its clients.
Qualifications
6-10 years of experience in compliance, regulatory affairs, risk management, audit, legal, operations, or compliance consulting within financial services.
Strong understanding of FCA regulatory requirements applicable to licensed firms, including SMCR, Conduct of Business Rules, financial promotions, AML/CFT, and governance obligations.
Experience supporting regulatory reporting, financial promotion reviews, compliance monitoring, risk assessment and compliance advisory activities.
Familiarity with UK and European regulatory requirements applicable to regulated financial services firms, including cross-border distribution considerations.
Collaborative, proactive and adaptable team player, able to manage competing priorities in a fast-paced environment.
Understanding of financial crime requirements, including AML, sanctions, and KYC obligations.
Experience developing or supporting compliance training and monitoring programmes.
Excellent written and verbal communication, analytical, and organizational skills.
Knowledge of private markets, investment funds, wealth management, or fund distribution would be advantageous.
Advanced Microsoft Office skills; experience with compliance technology platforms and workflow management systems is advantageous.
The role reports to the International Regulatory & Compliance leadership team and works closely with colleagues across Legal, Risk, Client Solutions, Product, Operations, Finance and Corporate Governance functions. The role will require the candidate to hold FCA approval to carry out the SMF17 Money Laundering Reporting Officer (MLRO) Senior Management Function.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: Boston, Massachusetts; Foster City, California; Marlton, New Jersey; Remote, United States
Do you care about keeping developer tools running reliably, enjoy digging into the systems and infrastructure behind them, and know that reliable tools make all the difference for development teams? If you are calm under pressure, enjoy diagnosing complex systems, want to help developers overcome technical hurdles, and thrive on deep problem-solving across diverse tech stacks, this role is for you.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
About TeamCity
TeamCity is a highly scalable CI/CD server that integrates across the modern software ecosystem. Because it supports complex server-side setups and SaaS deployments, issues can stem from the product itself or the surrounding infrastructure.
What you’ll do
As part of our Support Engineering team, you will act as a crucial link between global engineering teams and our internal product developers. You will take ownership of incoming technical issues, pinpoint root causes, and provide working resolutions or clear escalations. You'll work American-timezone hours to give our global community timely, effective support.
Day to day, you will:
Identify whether an issue stems from the product, infrastructure, or third-party integrations.
Provide workarounds, submit bug reports, or escalate issues directly to development.
Capture insights and publish solutions following KCS (Knowledge-Centered Service) principles.
Share user feedback with internal product teams to shape future tool improvements.
What you’ll bring
A systematic and structured, but flexible approach to troubleshooting complex software and infrastructure issues.
A clear, direct communication style that explains technical details in ways others can understand.
Comfort working independently across distributed teams and time zones.
Curiosity about how different build systems, VCS providers, and clouds operate together.
An inclination to leave documentation and systems better than you found them.
What you’ll need
Fluency in English, with strong written communication skills.
The ability to work aligned with American time zones.
Practical experience troubleshooting web servers and applications (such as Tomcat and Java-based environments).
A working knowledge of relational databases (such as PostgreSQL, MySQL, or MSSQL).
Hands-on experience with version control tools and hosting platforms (such as Git or Perforce, GitHub, GitLab, or Bitbucket).
Familiarity with build automation tools (such as Gradle, Maven, or .NET build systems).
An understanding of containerized environments or cloud infrastructure (such as Docker, Kubernetes, AWS, or Azure).
What success looks like
Success in this role means resolving complex support cases efficiently while maintaining clear communication with developers. You build trust by accurately diagnosing underlying infrastructure or application bugs rather than addressing symptoms alone. Over time, your contributions to the knowledge base reduce repeat issues, and your feedback helps product teams make TeamCity more resilient.
#LI-DNI
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
The base salary range (per year) for this position in the posted work location(s) is
$144,000
—
$216,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization.
You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services.
You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach.
Technologies You’ll Use
Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience.
What You’ll Do
As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution.
Product Management
Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap.
Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation.
Own requirements gathering, process analysis, and solution scoping for prioritized initiatives.
Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request.
Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems.
Technical Leadership
Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem.
Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation.
Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability.
Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed.
Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation.
Stakeholder Management & Delivery
Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams.
Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed.
Drive alignment on priorities, requirements, tradeoffs, and implementation approaches.
Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption.
Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels.
Skills We’re Looking For
7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role.
Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment.
Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems.
Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions.
Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches.
Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences.
Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities.
Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption.
Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences.
Bonus Skills
Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API.
Experience with AI-enabled customer support, agent-assist, or workflow automation technologies.
Experience with workforce management, premium support, or differentiated service models.
Experience supporting Professional Services or other post-sale customer workflows.
Experience integrating or consolidating customer support platforms, portals, or processes.
#LI-DC1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, United Kingdom
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
As Legal Counsel, you will own legal matters end-to-end—moving issues from question to resolution. You will collaborate directly with product, engineering, commercial, and marketing teams to turn legal requirements into workable agreements, product decisions, and operational processes.
What You Will Do
Contract & IP Management:
Draft, negotiate, and maintain commercial agreements, licensing, creator/performer releases, terms of service, and trademark/copyright protections.
Product & Business Support:
Partner with internal teams to help launch products, structure partnerships, and resolve disputes involving our platforms and technology.
Compliance & Trust & Safety:
Address content complaints, privacy requests, consent requirements, age assurance questions, and payment provider compliance.
External Counsel Coordination:
Direct specialist external lawyers by providing clear context, framing precise questions, and executing recommendations.
Legal Operations & Scalability:
Build standardized templates, clear escalation workflows, and a legal knowledge base to streamline recurring work.
What We Are Looking For
Qualifications & Background:
A legal qualification with proven experience handling commercial legal matters.
Core Legal Expertise:
Solid working knowledge of copyright, IP, commercial contracts, technology, privacy, and platform compliance.
Communication & Judgment:
Strong drafting and negotiation skills in English; ability to distinguish strict legal requirements from commercial trade-offs.
Working Style:
A proactive, curious investigator who communicates directly, takes initiative, and thrives in a fast-paced environment with shifting priorities.
Regulatory & Rights Management:
Familiarity with high-compliance digital content, user consent protocols, age assurance, and copyright managements.
Bonus Points
Experience with digital platforms, creator businesses, AI, VR, international operations, or high-compliance streaming media would be valuable.
A strong generalist mindset capable of bridging diverse operational areas and calling in specialist input when needed.
Hiring Process
HR Screening (30 min)
COS Interview (1.5 hour)
Team Interview (1 hour)
CEO Interview (45 min)
💼
Explore our hiring process
What we offer:
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to shape the legal foundation of a pioneering company
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
The Unified Privacy Platform team’s mission is to earn the trust of every DoorDash user by upholding their right to privacy, consent, and transparency. We are building a common privacy foundation across DoorDash, Wolt, and Deliveroo so Consumers, Dashers, and Merchants can understand how their data is used, control their choices, and exercise their privacy rights through simple, consistent experiences.
Our work is organized around three connected pillars: the Privacy Center, a unified user-facing destination for privacy controls and rights; the Unified Privacy Platform, which captures and enforces consent, policy, jurisdictional requirements, and privacy actions; and Privacy Operations and Intelligence, which gives Legal, Support, Privacy, and engineering operators the workflows, diagnostics, audit history, and automation needed to resolve privacy work safely and efficiently.
Together, these capabilities turn fragmented, one-off compliance work into reusable platform primitives that can support new products, brands, and emerging regulations.
About the Role
DoorDash is looking for an Engineering Manager to lead the Unified Privacy Platform team. You will lead a team of backend and platform engineers responsible for the next generation of privacy and consent infrastructure, including the Privacy Center, the User Consent Platform, privacy-policy decisioning, self-service data-rights experiences, and the operational tooling required to manage privacy cases at global scale.
As the Engineering Manager, you will own and execute a multi-year vision for privacy at DoorDash. You will balance legal and regulatory correctness, user trust, security, reliability, and developer velocity while building systems that work consistently across DoorDash, Wolt, and Deliveroo. You will be a strategic partner to Product, Legal, Security, Data Governance, Marketing and Communications, and engineering leadership, establishing clear ownership boundaries and turning complex privacy requirements into scalable, self-service capabilities.
You’re excited about this opportunity because you will…
Lead and mentor a high-performing team of backend and platform engineers, fostering a culture of ownership, privacy by design, operational excellence, and thoughtful cross-functional partnership
Drive the technical strategy across the Privacy Center, the Unified Privacy Platform, and Privacy Operations and Intelligence
Build the cross-brand User Consent Platform, including canonical consent state, policy and configuration management, consent SDKs, audit history, and consistent enforcement across products and jurisdictions
Deliver simple, self-service experiences for consent and communication preferences, Right to be Forgotten (RTF), Right to Information (RTI), and Data Subject Access Requests (DSARs)
Turn emerging privacy and regulatory requirements into standardized platform capabilities instead of one-off product implementations
Lead the migration from fragmented legacy consent systems to a single source of truth across DoorDash, Wolt, and Deliveroo, while managing compatibility and safe deprecation
Define clear contracts with data-governance fulfillment systems and downstream product and storage teams so privacy actions are traceable, retryable, auditable, and correctly reflected back to users and operators
Provide architectural guidance for distributed systems that manage sensitive user choices, policy evaluation, orchestration, secure data delivery, reporting, and immutable audit trails
Partner with recruiting to build a diverse and inclusive team, attracting and retaining exceptional engineering talent
We’re excited about you because you have…
A bachelor’s, master’s, or doctoral degree in Computer Science or a related field, or equivalent practical experience
3+ years of experience in people management leading backend or platform teams
8+ years of industry experience
Extensive experience as an engineer or engineering leader in a fast-paced, platform-focused development environment
Proven experience designing large-scale distributed systems, service application programming interfaces (APIs), policy or rules engines, workflow orchestration, state machines, data-lifecycle systems, or audit architectures
Preferred experience with privacy, consent, data governance, or regulatory systems, including concepts such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), data-subject rights, retention, deletion, and legal holds
The ability to translate ambiguous legal, policy, and product requirements into clear platform boundaries, reusable abstractions, and executable roadmaps
Strong product sense and the ability to partner effectively with Legal, Product, Design, Security, Data, Marketing, Support, and engineering teams across multiple brands and geographies
A growth mindset—you are eager to expand your skills, raise the quality bar, and build enduring systems in a rapidly changing environment
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Cape Town, South Africa
Job Description:
Mortgage Case Manager
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Purpose of role
As a
Mortgage Case Manager
, you will be responsible for managing mortgage applications from submission through to mortgage offer and completion.
You will act as the main point of contact for clients throughout the post-submission journey, providing regular updates, managing expectations and proactively progressing each application.
The role requires excellent communication, organisation and attention to detail, alongside a good understanding of the UK mortgage process.
Key Responsibilities
Manage a pipeline of mortgage applications from submission through to offer and completion
Provide clients with regular, clear updates and proactively manage their expectations throughout the process
Liaise with lenders to obtain updates, respond to outstanding requirements and ensure applications progress as quickly as possible
Work closely with solicitors, estate agents, advisers and other third parties where required to progress cases
Proactively identify delays or issues and take appropriate action to keep applications moving
Ensure outstanding documents, information and lender requirements are followed up promptly
Maintain accurate and up-to-date case notes and records across internal systems
Work closely with Mortgage Advisers and internal teams to resolve queries and provide a smooth handover throughout the mortgage journey
Manage a high-volume pipeline effectively while ensuring individual cases receive the appropriate level of attention
Maintain a high standard of accuracy, professionalism and customer service across all client and third-party communication
Escalate complex cases or potential issues appropriately
Skills & Knowledge
Good understanding of the UK mortgage process, particularly the journey from application submission through to mortgage offer and completion
Excellent written and verbal English communication skills
Strong organisational and time management skills, with the ability to manage a large caseload and competing priorities
Excellent attention to detail and accuracy
Confident and professional telephone manner
Strong problem-solving skills with a proactive approach to progressing cases
Comfortable working in a fast-paced, target and service-level-driven environment
Ability to build effective working relationships with clients, lenders, advisers and other third parties
Client-focused with a genuine commitment to delivering a high standard of service
Experience
Previous experience within mortgages, financial services or a similar case management environment is preferred
Previous experience managing mortgage applications or working with UK mortgage lenders would be highly desirable
Strong customer service experience is essential
Previous administration or case management experience is essential
Experience managing a high-volume workload or pipeline would be advantageous
About OneDome
OneDome
is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month,
positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the
Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company
by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
УдалённоRemote - Ireland
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUkraine; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
ОфисseniorDubai
УдалённоheadLugano, Switzerland
УдалённоheadLondon, United Kingdom
УдалённоPoland; Spain
География найма не уточнена
Boston, Massachusetts; Foster City, California; Marlton, New Jersey; Remote, United States; You'll work American-timezone hours to give our global community timely, effective support; Comfort working independently across distributed teams and time zones; The ability to work aligned with American time zones