Location: Turkey; Bosnia & Herzogovina; Estonia; Spain; North Macedonia; Serbia; Slovakia; Malta; Moldova; Montenegro; Portugal; Italy; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Netherlands; Kosovo; Malaysia; Yerevan; Bulgaria; Slovenia; Romania; Poland; Bosnia and Herzegovina; Czechia; Georgia; Croatia; South Africa
Workplace: Remote
[https://app.ashbyhq.com/api/images/user-content/b540b9e2-0673-4d2d-91fd-e293658f4f6a/d5db35d1-81f0-4140-b61c-f3fb1004c7d1/job%20ad%20visual.png]
Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us.
At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter -you’ll feel at home with us.
THE ROLE
We're building an AI-powered entertainment studio producing addictive vertical micro-drama series for US audiences, primarily women aged 35–55.
We're looking for a creative director with exceptional storytelling instincts, strong cinematic taste, and a deep understanding of human emotions.
Your mission is simple: turn good scripts into emotionally powerful episodes that people can't stop watching.
You'll work with screenwriters, AI video creators, and editors, taking creative ownership from script review to the final finished episode.
You won't need to write the scripts or generate every video yourself. Your role is to guide the creative execution, identify what needs improvement, and ensure every episode meets our standards.
No AI experience? No problem. We’re looking for exceptional storytellers and filmmakers, not AI experts. If you’re a talented screenwriter or director, we’ll teach you everything you need to know about AI filmmaking technologies.
We believe AI is opening up incredible new opportunities for creative professionals, allowing them to bring their ideas to life faster and with fewer traditional production limitations. You’ll have the opportunity to learn cutting-edge tools, develop valuable new skills, and become part of the next generation of filmmaking.
WHAT YOU'LL DO
1. Script Review & Creative Direction
- Review season storylines and individual episode screenplays.
- Evaluate storytelling, emotional impact, character motivations, hooks, and cliffhangers.
- Approve scripts or provide specific, actionable feedback to screenwriters.
- Add directing instructions only when necessary. If the script is already strong and production-ready, approve it without unnecessary changes.
2. Direct AI Video Production
- Establish the visual style and creative standards for each series.
- Guide AI video creators on cinematography, framing, character performance, lighting, and emotional delivery.
- Review generated footage and identify scenes or shots that need improvement.
- Maintain visual consistency and quality across episodes.
3. Editing & Final Approval
- Review episode edits for pacing, tension, emotional impact, music, sound design, and visual storytelling.
- Give clear, prioritized feedback to editors.
- Approve final episodes before release.
- Ensure the finished video delivers the intended emotional experience.
4. Production Quality & Efficiency
- Work with multiple AI video creators and editors.
- Help the team increase production speed without sacrificing creative quality.
- Identify recurring production problems and improve workflows.
- Use audience feedback and retention data to improve future episodes.
WHO YOU ARE
- Exceptional storytelling instincts – you understand why audiences feel anger, excitement, suspense, satisfaction, and anticipation.
- Strong cinematic judgment – you know how camera angles, acting, editing, lighting, and sound influence emotions.
- Experience in directing or filmmaking – ideally film, television, serialized drama, or narrative short-form video.
- Understanding of AI filmmaking – you know the capabilities and limitations of AI video generation and how they affect production decisions.
- Strong attention to detail – you easily spot continuity errors, weak performances, awkward cuts, or emotional moments that don't work.
- Clear communicator – you can explain exactly what's wrong, why it matters, and how to fix it.
- Pragmatic – you don't make changes just to make changes. You know when something is good enough to approve.
- Comfortable with fast-paced production – you can make strong creative decisions quickly.
- Excellent English communication skills.
BIG PLUS
- Experience directing drama, romance, thrillers, soap operas, or telenovelas.
- Experience with AI filmmaking tools such as Kling, Runway, Seedance, or similar.
- Experience leading creative production teams.
- Understanding of audience retention and performance-driven storytelling.
WHAT SUCCESS LOOKS LIKE
- Episodes consistently deliver strong emotional impact, hooks, and cliffhangers.
- Screenwriters and AI creators receive clear, useful feedback without unnecessary revisions.
- The team produces more high-quality episodes while keeping production costs under control.
- Finished episodes maintain consistent cinematic quality and improve based on audience feedback.
THE RECRUITMENT PROCESS
Apply - A simple form that helps us know who’s stepping into our world.
Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space.
Interview -A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together.
FIXED SERVICE FEE
€2,000–5,000 monthly service fee, depending on experience.
❕Please note that this role is based on a contract/freelance agreement.
LOCATION
Remote, hiring across selected European countries and South Africa.
RECRUITMENT PROCESS
1. Application and portfolio review.
2. AI interview.
3. Practical creative directing test.
4. Interview and trial period.
PERKS & BENEFITS
- Full flexibility with your schedule in a fully remote setting, while Apploye ensures transparency and fairness.
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
- Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy.
(This doesn’t apply to part-time roles.)
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
УдалённоTurkey; Bosnia & Herzogovina; Estonia; Spain; North Macedonia; Serbia; Slovakia; Malta; Moldova; Montenegro; Portugal; Italy; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Netherlands; Kosovo; Malaysia; Yerevan; Bulgaria; Slovenia; Romania; Poland; Bosnia and Herzegovina; Czechia; Georgia; Croatia; South Africa; Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3); We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported
Location: 125 S Wacker Dr, Suite 3150, Chicago, IL 60606
LOCATION:
Hybrid or remote, based in Chicago, IL
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
The Relationship Manager in EPIC Private Client is responsible for providing exceptional service and guidance to a group of private clients by providing professional advice and demonstrating advocacy for the client at all times. The Relationship Manager works independently and must be an excellent problem solver. This is a full-time exempt position.
Responsibilities
Become a trusted advisor and provide exemplary service in all aspects to our Private Clients.
Work as a team with other Private Client Relationship Managers and Account Managers, Private Client Associates, Private Client Advisors and EPIC Private Client leadership team.
Actively participate in thought leadership as EPIC grows and optimizes the private client practice.
Provide mentorship and leadership to Private Client Associates.
Develop cooperative and professional relationships with our carriers.
Manage renewal activity from start to close.
Deliver complete and accurate renewal reviews according to agency guidelines.
Look for sales opportunities by account rounding and selling additional coverage.
Assume ownership of customer concerns and feedback until completion.
Remarket accounts according to agency guidelines or at the request of the producer or insured.
Assist Private Client Advisors in initial discussions with prospective clients and the onboarding of new clients when needed.
Take on additional responsibilities. Manage projects as directed by EPIC Private Client Leadership.
Comply with all internal procedures and practices while demonstrating the ability to meet performance and quality standards.
Education and Experience
College Degree Preferred / P&C Insurance License required
5 + years Client Management Experience
Working knowledge of computers and relevant software applications, i.e., MS Office, Outlook, etc.
Sagitta (ATS) and ImageRight experience is preferred.
Skills and Abilities
Possess excellent written, verbal, and organizational skills.
Must be able to work within a team environment.
Account Executives are expected to avoid E&O situations.
Demonstrate a sense of urgency when responding to an inquiry.
Must possess the ability to multi-task and prioritize multiple projects.
Must possess attention to detail.
Must be punctual and reliable.
Must be able to keep information confidential.
COMPENSATION:
Exempt:
The base salary range for this position is $95,000 – $115,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-TM1
#LI-Remote
Location: United Kingdom - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll win and grow Smartcat’s largest enterprise relationships, owning a small set of named strategic accounts and new enterprise prospects and running the full sales cycle. Our largest customers often start with Smartcat in a single team, and the opportunity is to change how the whole organization creates and adapts content across marketing, product, and other functions, replacing work it pays agencies, language service providers, and internal teams to do today. You’ll lead a cross-functional account team that includes AI Strategists, who run consulting-style assessments of a customer’s current and future state and develop the recommendations and business case you’ll use to win. As our offering grows, you’ll help shape how Smartcat sells to the enterprise.
MISSION
Win and grow Smartcat’s largest enterprise relationships by turning an initial foothold into a funded, multi-year content transformation across a customer’s functions, business units, and markets, building executive sponsorship from the project team to the C-suite.
OUTCOMES
Win new business and expand strategic accounts by running the full sales cycle, from outbound prospecting and discovery through negotiation, signature, and expansion
Turn an initial foothold into a broader content transformation across functions, business units, and markets, opening new buying centers before an active project exists
Build relationships from project teams to the C-suite, developing several champions and reaching the executive who owns the business outcome and the budget
Lead the value conversation yourself, building a quantified business case covering cost, speed, capacity, and quality, and partner with AI Strategists to deepen it through current- and future-state assessments
Negotiate customized multi-year agreements through procurement, legal, security, and AI governance reviews, protecting value rather than discounting
Lead the account team around one account strategy, including AI Strategists, Solutions Engineers, Technical Account Managers, Forward Deployed Engineers, Product, and executives, with delivery scope agreed before close
Forecast accurately, call risk early, and bring customer insight back to Product to shape our enterprise offering and sales playbook
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and enterprise value story, along with how AI Strategists, Solutions Engineers, Technical Account Managers, and Forward Deployed Engineers each contribute to an account
Get oriented on your named strategic accounts and target prospects: current footprint, key stakeholders, buying centers, and whitespace
Meet your account team partners across AI Strategy, Solutions Engineering, Technical Account Management, Product, and leadership
By Day 60:
Have an account strategy in place for each named account, with a plan to open new buying centers and build champions across functions
Be running outbound and discovery on selected new enterprise prospects
Begin building quantified business cases for priority accounts, with AI Strategists where an assessment will strengthen them
By Day 90:
Have active, multi-threaded opportunities in your accounts, with relationships reaching executive sponsors who own the business outcome and the budget
Present a business case to a customer executive, and be moving at least one opportunity toward a funded multi-year agreement
Deliver an accurate forecast, with risk called early
WHAT YOU’VE ACCOMPLISHED
10+ years of enterprise software sales experience, including 5+ years owning strategic or named enterprise accounts
A track record of personally creating and closing large, multi-year enterprise agreements, ideally eight figures in total contract value, and growing them afterward
Experience turning a narrow initial use case into a larger, funded initiative across a customer’s organization
Proven ability to sell to C-level executives and navigate complex buying groups across business, technical, finance, procurement, and legal stakeholders
Skill in building a quantified business case with customers, and fluency in structured methods such as MEDDPICC
Experience leading a virtual team of solution consultants, services, and customer success colleagues across reporting lines while keeping accountability for the deal
Comfort creating and closing opportunities with an evolving offering and lean infrastructure
Experience selling platform, data, security, or workflow software to large enterprises; experience with content, marketing, or localization technology is a plus
Excellent written and verbal communication, and the judgment to challenge customers and disqualify weak opportunities
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Portugal - Remote; Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll win and grow Smartcat’s largest enterprise relationships, owning a small set of named strategic accounts and new enterprise prospects and running the full sales cycle. Our largest customers often start with Smartcat in a single team, and the opportunity is to change how the whole organization creates and adapts content across marketing, product, and other functions, replacing work it pays agencies, language service providers, and internal teams to do today. You’ll lead a cross-functional account team that includes AI Strategists, who run consulting-style assessments of a customer’s current and future state and develop the recommendations and business case you’ll use to win. As our offering grows, you’ll help shape how Smartcat sells to the enterprise.
MISSION
Win and grow Smartcat’s largest enterprise relationships by turning an initial foothold into a funded, multi-year content transformation across a customer’s functions, business units, and markets, building executive sponsorship from the project team to the C-suite.
OUTCOMES
Win new business and expand strategic accounts by running the full sales cycle, from outbound prospecting and discovery through negotiation, signature, and expansion
Turn an initial foothold into a broader content transformation across functions, business units, and markets, opening new buying centers before an active project exists
Build relationships from project teams to the C-suite, developing several champions and reaching the executive who owns the business outcome and the budget
Lead the value conversation yourself, building a quantified business case covering cost, speed, capacity, and quality, and partner with AI Strategists to deepen it through current- and future-state assessments
Negotiate customized multi-year agreements through procurement, legal, security, and AI governance reviews, protecting value rather than discounting
Lead the account team around one account strategy, including AI Strategists, Solutions Engineers, Technical Account Managers, Forward Deployed Engineers, Product, and executives, with delivery scope agreed before close
Forecast accurately, call risk early, and bring customer insight back to Product to shape our enterprise offering and sales playbook
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and enterprise value story, along with how AI Strategists, Solutions Engineers, Technical Account Managers, and Forward Deployed Engineers each contribute to an account
Get oriented on your named strategic accounts and target prospects: current footprint, key stakeholders, buying centers, and whitespace
Meet your account team partners across AI Strategy, Solutions Engineering, Technical Account Management, Product, and leadership
By Day 60:
Have an account strategy in place for each named account, with a plan to open new buying centers and build champions across functions
Be running outbound and discovery on selected new enterprise prospects
Begin building quantified business cases for priority accounts, with AI Strategists where an assessment will strengthen them
By Day 90:
Have active, multi-threaded opportunities in your accounts, with relationships reaching executive sponsors who own the business outcome and the budget
Present a business case to a customer executive, and be moving at least one opportunity toward a funded multi-year agreement
Deliver an accurate forecast, with risk called early
WHAT YOU’VE ACCOMPLISHED
10+ years of enterprise software sales experience, including 5+ years owning strategic or named enterprise accounts
A track record of personally creating and closing large, multi-year enterprise agreements, ideally eight figures in total contract value, and growing them afterward
Experience turning a narrow initial use case into a larger, funded initiative across a customer’s organization
Proven ability to sell to C-level executives and navigate complex buying groups across business, technical, finance, procurement, and legal stakeholders
Skill in building a quantified business case with customers, and fluency in structured methods such as MEDDPICC
Experience leading a virtual team of solution consultants, services, and customer success colleagues across reporting lines while keeping accountability for the deal
Comfort creating and closing opportunities with an evolving offering and lean infrastructure
Experience selling platform, data, security, or workflow software to large enterprises; experience with content, marketing, or localization technology is a plus
Excellent written and verbal communication, and the judgment to challenge customers and disqualify weak opportunities
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: LATAM - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
*Pls kindly note this role has no base salary, it's commission based
We are looking for a internationally minded Regional Business Development Specialist to drive the expansion of Bybit’s payments ecosystem across MENA and emerging global corridors. This role will focus on merchant acquisition, local payment partnerships, PSP integrations, and strategic growth initiatives for Bybit Pay, Card, and Fiat channels.
The ideal candidate has deep experience in payments, fintech, or crypto, strong local market understanding, and a proven track record of driving regional growth.
Key Responsibilities:
Support market expansion for Bybit Pay across global, building and owning the full growth pipeline
Acquire and manage merchants, PSPs, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels.
Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution.
Collaborate with internal teams (Product, Card, Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases.
Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows.
Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations.
Provide market intelligence, partner feedback, and competitive analysis to optimize product direction.
Represent Bybit in industry events, conferences, and ecosystem partnerships.
Requirements:
1+ years of experience in payments / fintech / PSP / acquiring / merchant growth / crypto BD.
Long-term overseas work or study experience (must-have).
Strong understanding of local payment rails, fiat/crypto conversion flows, card programs, and merchant needs.
Demonstrated success in driving regional growth or launching payment products in multiple markets.
Ability to work independently and thrive in fast-paced, high-ownership environments.
Native local language proficiency + strong English communication skills.
Network across fintech, Web3, PSPs, acquirers, or merchant ecosystems is highly preferred.
Preferred Qualifications
Understanding of regulatory and compliance requirements for payments and cross-border movement.
Background working in global remote teams.
Prior experience with crypto exchanges, payment gateways, or card programs.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Thailand - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Boston Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
We're building a Program Management Office (PMO) at Pointr and are looking for a Program Manager Excellence to lead it. This role owns the management, coaching, and performance of our Technical Project Manager (TPM) team, a distributed group based in the US and Turkey, and is responsible for building the standards, tools, and rhythms that let that team deliver consistently excellent outcomes for our global clients.
This is a hybrid people-leadership and process role: you'll manage TPMs directly, while also designing the playbooks, KPIs, and governance that turn individual project wins into a repeatable, scalable delivery function. You'll work closely with Sales, Customer Success, Product, Delivery, and Engineering leadership to make sure delivery capacity, quality, and client experience scale with the business.
You're a strong fit if you've led distributed technical project teams servicing enterprise customers before, are energized by building process from scratch, and know how to balance hands-on coaching with executive-level reporting — all while working across US and Turkey time zones.
WHAT YOU'LL DO
- Build and lead Pointr's Program Management Office (PMO), setting the vision, structure, and operating rhythm for the TPM function
- Directly manage a team of Technical Project Managers based in the US and Turkey, including hiring, onboarding, coaching, and performance management
- Define and roll out standardized delivery methodology, templates, and playbooks across the full project lifecycle — from requirements gathering through deployment and ongoing support
- Establish and track portfolio-level KPIs (on-time delivery, customer satisfaction, resource utilization, risk exposure) across all concurrent client deployments
- Own portfolio-level visibility for leadership: consolidate project status, risks, and resourcing across the TPM team into clear, executive-ready reporting
- Drive quality evaluations of all completed implementations, including customer and end user experience evaluations.
- Serve as an escalation point for at-risk projects, partnering with TPMs and technical teams to unblock delivery issues before they impact clients
- Partner with Sales, Customer Success, Product, and Engineering leadership on capacity planning, staffing forecasts, and cross-functional process alignment
- Standardize the toolset used for project tracking and reporting (e.g., Jira, Smartsheet) and drive consistent adoption across the team
- Foster a culture of ownership, continuous improvement, and knowledge-sharing across a geographically distributed team, with a focus on increasing quality and reducing time to implementation.
- Stay close to Pointr's product and technology so the PMO's standards reflect real deployment realities, and feed field learnings back into the product roadmap
WHAT SUCCESS LOOKS LIKE
- First 90 days: you've met every TPM and key stakeholder, mapped the current project portfolio and delivery pain points, and have a clear point of view on where the PMO should focus first.
- 6 months: a standardized delivery playbook and reporting cadence are in place, KPIs are being tracked consistently across both regions, and the TPM team feels supported and aligned around shared standards.
- 12 months: the PMO is a trusted, visible function — delivery performance is consistent and predictable across the US and Turkey, leadership has clear portfolio-level visibility, and the team is set up to scale as Pointr grows.
WHAT WE SEEK
- 8–12+ years of experience in customer-facing technical program/project management, including experience managing or leading a team of project or technical project managers
- Prior experience building, running, or scaling a PMO or centralized delivery function within a technology, SaaS, or hardware company
- Demonstrated success managing distributed, cross-border teams, ideally spanning US and international (EMEA/Turkey) time zones
- Strong grounding in project/program delivery methodology (Agile, hybrid) and the ability to translate it into practical, adoptable playbooks
- Track record of defining and reporting on delivery KPIs to senior leadership
- Excellent people-leadership skills: coaching, performance management, and building a strong team culture across geographies
- Strong executive communication and stakeholder management skills, comfortable operating across technical, commercial, and leadership audiences
- Ability to work a schedule with meaningful overlap across US (EST) and Turkey (TRT) business hours
- Full professional proficiency in written and spoken English
PREFERRED QUALIFICATIONS
- Experience in indoor location technology, IoT, hardware deployment, or other complex physical/technical implementation environments
- PMP®, PgMP®, or Certified ScrumMaster® (CSM) certification
- Experience setting up a PMO function from the ground up in a scaling startup working with Global 500 and other enterprise customers
- Demonstrable experience with project and portfolio tools such as Jira, Smartsheet, MS Project, or similar
- BS or MS degree in a relevant technical, business, or management field
WHAT WE OFFER
- A supportive, kind (no-ego), and smart team
- International environment and inclusive culture
- Competitive base salary, attractive stock options, and uncapped renewal commission
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
- 401(k) retirement scheme
COMPENSATION
Base salary range: $150,000–$170,000 + bonus & equity, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave.
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Costa Rica - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive.
MISSION
Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour.
OUTCOMES
Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each
Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly
Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate
Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier
Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration
Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution
Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI
Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn
Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap
Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current
Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities
How the tiers differ:
On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution.
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape
Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack
Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals
By Day 60:
Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed
Lead technical onboarding or integration work for at least one account
Monitor health signals across your accounts and flag at least one emerging risk to the account team
By Day 90:
Carry your full account portfolio, including your share of 24/7 coverage
Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders
Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering
WHAT YOU’VE ACCOMPLISHED
Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers
An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster
Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution
A genuine love of helping and teaching people, and excellent written communication skills in English
Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus
Experience with ticketing systems such as Zendesk and YouTrack
The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP
Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation
Experience working on remote, globally distributed teams
Openness to feedback and to others’ opinions and ideas, and eagerness to grow
Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Remote; Remote - Spain; Remote - EMEA; Remote - Portugal
Workplace: Remote
About Us
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
About the Position
We're looking for a proactive and highly organized Technical Project Manager to lead customer implementations across Constructor's product suite. You will lead onboardings for new customers as well as implementations of additional products for existing customers, owning each engagement from kickoff through activation. You will own the plan, the timeline, and the outcome, and you drive the people delivering it through a matrixed reporting structure. As we build toward an automation-first operating model, you will help standardize how implementations are run and increasingly act as a portfolio strategist, managing exceptions while repeatable, AI-assisted processes carry the routine work.
You will:
• Lead multiple implementations end to end, both new-customer onboardings and additional-product rollouts for existing customers, from kickoff through integration, testing, and activation.
• Take accountability for the outcome of every implementation, coordinating Constructor resources, customer resources, and partners, against a single shared plan.
• Run kickoffs, set milestones, track dependencies, and maintain a clear, shared view of status for internal stakeholders and the customer.
• Serve as the customer's primary point of contact through activation, setting expectations and communicating progress, risks, and changes in scope.
• Identify risks and blockers early, escalate effectively, and keep implementations moving toward on-time, predictable delivery.
• Ensure clean handoffs into implementation from Sales and out of implementation to Customer Success and Support.
• Maintain implementation plans and reporting in our systems of record so schedule, duration, and status roll up cleanly across your portfolio.
• Help build the repeatable processes, templates, and standards that let the function scale, and partner on the automation-first model as it matures.
Role Responsibilities: Technical Project Management
• Own the Outcome: Be accountable for the success of each implementation from kickoff to activation, whether the work is delivered by Constructor, the customer, or a partner, standing behind on-time, predictable go-live for both new customers and existing-customer product rollouts.
• Drive Every Contributor: Coordinate Constructor technical resources, customer resources, and partners against one plan, holding each accountable to their commitments through influence rather than authority.
• Lead the Customer Experience: Serve as the primary point of contact through activation, running a clear communication rhythm and building customer confidence from kickoff to handoff.
• Manage Handoffs & Risk: Ensure accurate handoffs from Sales into implementation and from implementation into Customer Success and Support, surfacing risk early and keeping delivery on track wherever the risk sits.
• Build Scalable Process: Standardize how implementations are run at Constructor, maintain accurate tracking and reporting, and help advance the automation-first operating model as the function grows.
Requirements
You Have
• At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment.
• A track record of owning delivery outcomes end to end and holding cross-functional contributors accountable through influence rather than direct authority.
• Excellent organizational and communication skills, with the ability to run multiple implementations in parallel without losing the thread.
• Customer-facing confidence: you can lead a kickoff, manage expectations, and keep stakeholders aligned through go-live.
• Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.
Nice to Have
• Technical fluency sufficient to direct integration specialists and translate between technical and business stakeholders.
• Exposure to ecommerce, product discovery, LLMs and familiarity with concepts like catalog data feeds, integrations and APIs.
• Experience coordinating implementations that span internal teams, customer resources, and third-party partners.
Benefits
🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options: base salary range is 90-105K USD annually
🌎 Fully remote team - choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
👪 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
🏥 Company sponsored US health coverage (100% paid for employee)
Diversity, Equity, and Inclusion at Constructor
At http://constructor.io/Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Anywhere in Belgium
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ YOUR MISSION
The inbound sales role at Alan Belgium was launched in 2024. Alan is growing in Belgium’s largest market in number of companies (freelancers, very small companies or ‘SMEs’). After a successful launch, we are now scaling a team to help us accelerate in this market.
Your mission will be to support prospects going through Alan’s online buying process (‘self-serve experience’) in their buying process (quote requests, chat conversations, meetings, and callback requests): You proactively reach out, advise them on the most relevant insurance products, and convince them of Alan’s added value.
Your objective is to close these prospects, increasing Alan’s foothold in this new market, your targets are ‘contracts signed’. Your prospects are single member companies (e.g. freelancers, consultants), and very small companies (1 to 9 employees).
To be successful in your role, you will:
- become an expert in insurance and our product, developing a deep understanding of what we sell (and what our competitors sell) in order to confidently answer questions & objections from prospects.
- develop the best-in-class sales and storytelling skills, learning to understand what is important to your prospects, how you craft compelling arguments to objections, and how to craft narratives to showcase Alan value, build trust, credibility, and lead your deal to a close.
- learn how to manage your pipeline efficiency and close deals every single day of the year, which is very stimulating.
- contribute to making our product even better by identifying and sharing product feedback, blockers, and feedback to improve the self-serve experience.
This role is a stepping stone to build a strong foundation to become a top-performing sales professional. As an Inbound Sales, you will be enrolled in Alan’s sales traineeship program, which is our extensive internal program to onboard, train and coach high potentials into our future top performers in sales. You’ll be on a continuous learning curve where you can learn from and work with a top-notch sales team, whilst gradually increasing your scope and impact on the business.
🔮 HOW YOUR FIRST 6 MONTHS WILL LOOK LIKE
Priority 1: You are onboarded on Alan’s sales methodologies, processes, and product.
- You are comfortable with Alan’s narrative & playbook and can handle common objections.
- You understand Alan’s sales processes well and you are autonomous from A to Z to sign a customer.
- You understand Alan’s product and insurance coverages in depth. You are an expert on our coverage and can answer all insurance related questions directly in the call.
- You understand our main competitors well, the difference between their digital and insurance offering vs. Alan. You can answer competitor related questions and objections directly in the call.
Priority 2: You are able to manage your pipeline.
- You can organise your week accordingly to handle the number of leads necessary to reach your target
- You are in control of your pipeline and feel at ease working on it
- You are on top of your follow-ups, and can hit your service-level agreements (SLA), example: time to call a lead.
⭐ YOUR PROFILE ⭐
Sales skills
- Great communication skills (written and oral, in both English and Dutch and/or French). Being bilingual is a big plus.
- Active listening skills: ability to understand prospect’s needs and pains and provide relevant solutions with Alan.
- Drive and assertiveness: ability to drive a sales cycle in a 1-call closing, ability to create a sense of urgency.
- Basic analytical skills: ability to analyse self-performance.
Soft skills & behavioural traits-
- Have 1-2 years of experience in a Sales role including closing experience
- Ambition to build a career in sales.
- High willingness to learn and grow.
- Driving sales and winning deals gives you energy.
- Curious and eager to learn, high growth mindset.
- Excellent organisation skills.
- Strong ownership sense (ability to work autonomously, proactively).
- Never give up mindset, bias to action, resilience when facing touch conversations.
- Challenger, you challenge the status quo, you don’t blindly follow processes or seek permission for every decision (both toward prospects & internally).
- Comfortable with uncertainty and iterations as the role is new
- Ability to grow within the community by taking feedback.
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: New York City
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks.
As
Director of IT & Infrastructure
, you’ll lead the team, systems, and infrastructure that keep our employees connected and our operations moving. Your scope will span global IT support, enterprise applications, identity and access, corporate networks, and the setup of facilities for new transit service launches.
This role combines excellent people leadership with hands-on technical expertise. Balancing an entrepreneurial spirit with a pragmatic approach to problem-solving, you will serve as a key stakeholder in building the reliable services our teams and partners depend on. From improving employee support through automation and AI to getting a new operational site ready for launch, you’ll turn complex requirements into well-run systems and repeatable processes.
What You’ll Do:
Lead our global IT team.
Develop and support the team, establish clear ownership and service expectations, and translate business priorities into an actionable IT roadmap. Balance daily operations with infrastructure improvements and longer-term projects.
Own the employee IT experience.
Oversee support across offices, remote teams, and operational sites. Lead the administration and continuous improvement of
Freshservice
, including ticketing, the service catalog, approvals, inventory, knowledge management, and automated workflows.
Manage identity and access.
Oversee
Okta
, SSO, application provisioning, and employee onboarding, transfers, and offboarding. Maintain reliable access approval and provisioning workflows between Freshservice, Okta, and connected applications.
Run dependable infrastructure.
Oversee corporate networks, Wi-Fi, internet connectivity, remote access, and IT-managed infrastructure. Use platforms such as
Cisco Meraki
to monitor sites, address outages, and improve reliability. Manage relevant DNS, domain, and certificate requirements, including work with
Cloudflare, AWS, GCP
.
Deliver Network TaaS launch readiness.
Own facility setup and IT readiness for new launches, from sourcing telecommunications providers and infrastructure contractors to overseeing onsite installations, security cameras, and physical access control systems. Ensure access to company applications reflects each launch’s staffing and operational requirements.
Manage the endpoint and asset lifecycle.
Establish hardware standards and oversee device deployment, management, support, inventory, purchasing, logistics, replacement, and secure disposal for a
Keep enterprise applications working together.
Oversee platforms including
Google Workspace, Slack, Jira, and Confluence, Freshservice, Iru and more
, and partner with business owners on departmental systems. Lead implementations, migrations, and consolidation projects with clear support and administrative ownership.
Build better workflows through automation and AI.
Expand integrations across Freshservice, Okta, Slack, Confluence, and other services. Develop and maintain bots and AI agents that answer employee questions, use company knowledge, and handle service requests, with appropriate monitoring and controls.
Support practical AI adoption.
Manage the rollout and administration of tools such as
Claude and Cursor
, including employee access, licensing, usage allocations, spending visibility, and support.
Manage technology spending and suppliers.
Own IT budget planning and tracking, vendor relationships, commercial negotiations, renewals, and license optimization. Lead technical assessments within
ZIP
procurement workflows alongside Procurement, Finance, Legal, and Information Security.
Strengthen security and operational continuity.
Partner with Information Security to implement controls across IT-managed systems, support audits and access reviews, and address control gaps. Maintain recovery procedures, system documentation, and backup ownership for critical services.
Who You Are:
An experienced IT leader with
10+ years in corporate IT or infrastructure
, including
4+ years managing teams
, ideally in a global technology company.
A hands-on technical leader who can move comfortably between coaching a team, planning a deployment, troubleshooting an integration, and managing a vendor escalation.
Experienced in identity and access management, SaaS administration, endpoint management, networking, and IT service delivery. Familiarity with
Okta, Google Workspace, Cisco Meraki, and Freshservice
, or comparable platforms, will help you succeed.
Comfortable delivering technology infrastructure for new offices or operational sites, including coordinating connectivity providers, contractors, and installation schedules.
Skilled at improving processes through APIs, integrations, and automation, with practical experience applying AI to internal support or employee workflows.
Commercially minded, with experience managing budgets, negotiating with suppliers, and improving software and hardware spending.
A clear communicator who builds strong working relationships across Operations, Engineering, Information Security, People, Finance, and other business teams.
Organized, resourceful, and comfortable managing competing priorities in a fast-moving environment. You follow problems through to resolution and build processes that help prevent them from recurring.
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $190,000-$230,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Via is an equal opportunity employer.
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
New data center development:
We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects. You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation and allows you to work on solutions that exceed industry standards in design and deployment.
The role
The Logistics Team Lead oversees and coordinates all warehouse and logistics operations for data center hardware. This role ensures that inbound/outbound shipments, inventory accuracy, and equipment provisioning meet operational standards. This position implies full accountability for the logistics function, people management, cross-department coordination, and risk management, as well as developing long-term improvements to support business growth.
Your responsibilities will include:
Key Responsibilities:
Warehouse & Shipment Management
Ensure timely and accurate processing of inbound and outbound shipments.
Establish and maintain SOPs for shipping and material handling.
Oversee packaging standards for equipment.
Handle escalations with warehouse operations.
Identify bottlenecks and optimize warehouse workflows.
Identify opportunities for process and tools improvement.
Inventory & Asset Control
Lead cyclical and annual inventory checks across all warehouse and external storage locations.
Guarantee data accuracy in the inventory system (ERP, WMS).
Assets creation process supervision.
Analyze inventory discrepancies and implement preventive measures.
Team Management
Lead and mentor a logistics team.
Distribute tasks, monitor performance, and conduct onboarding process.
Act as escalation point for operational and staffing issues.
Resource mangement (internal + outsource)
Stakeholder Communication
Act as primary logistics contact for data center engineers, project managers, and procurement teams.
Manage relationships with relevant partners.
Risk Management
Assess and mitigate risks related to logistics operations, including equipment damage, delays and theft.
Establish safety protocols in handling heavy, fragile equipment.
Perform root-cause analysis of logistics incidents and implement corrective actions.
Coordinate with data center operations and security teams to align risk management practices.
We expect you to have:
5+ years in warehouse/logistics operations, preferably in IT hardware or data centers.
Proven leadership experience (managing people and processes).
Strong knowledge of shipping standards and inventory systems.
Analytical mindset with ability to drive continuous improvement.
Excellent communication and stakeholder management skills.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Indianapolis, Indiana
Travel Certified Nursing Assistant
Location:
Indianapolis, Indiana
Schedule:
Part-time
Salary:
Based on an average of 38 patients seen per day worked; eligibility for a bonus for each additional patient seen beyond this number
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Job Summary
Infinite Medical P.C. is seeking professional and compassionate full-time Certified Nursing Assistant to facilitate consults within a nursing home facility on behalf of our medical team. You will be assisting providers in Nursing Homes with a tablet device. A strong candidate will have great interpersonal skills and the ability to create a supportive environment.
Responsibilities
Coordinating with the designated facility contact for each location
Following a pre-established list from the office to ensure that all patients are seen and provided with appropriate care
Performing additional duties as required to facilitate medical services and clinical monitoring
Traveling to various facilities across different states as needed to support operations
Requirements
Certified Nursing Assistant (CNA Board Certified )
Ability or experience working in a fast-paced environment
Demonstrate the ability to maintain composure when confronted by difficult situations and to respond appropriately
Flexibility to travel on short notice
Currently resides in the state of North Carolina
License to drive
Prolonged standing/walking. Lifting/moving patients. Lifting up to 20+ lbs. Frequent travel.
Benefits
Competitive salary
Paid Time Off
Malpractice Insurance
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Equal Opportunity Employer
Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
#INDH
Location: London
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
Role Overview
The Talent Acquisition Manager leads a small team of Talent Acquisition Partners while continuing to own hiring for a number of our studios and departments. You will be accountable for the people, performance and process of your pod: setting goals, coaching your team, and making sure the business gets an exceptional in house hiring service that prioritises quality over quantity and an unparalleled candidate experience.
This is a hands on management role. You will still run your own searches, while developing the people around you to do the same.
The type of person who will excel in this role is someone who gets a kick out of seeing others grow, is process driven and highly communicative, takes ownership of outcomes rather than activity, and has a real interest in mobile games. You love looking for ways to optimise and continuously improve how the TA function works, and you care about making sure AI is used in the best ways possible across everything we do.
Key Responsibilities
Leading your team
Line managing a pod of Talent Acquisition Partners and Senior Talent Acquisition Partners, running regular 1:1s and owning their development.
Coaching your team on the craft: brief taking, sourcing strategy, interviewing, offer management and candidate experience.
Balancing workload across the pod as business needs change, and flagging capacity risks early.
Setting and upholding standards so the team follows and improves our process rather than working around it.
Partnering with the business
Acting as the main point of contact for the Studio leads and CEOs you work with, advising on hiring strategy and market conditions.
Working closely with HRBPs and business leaders on headcount plans and hiring priorities.
Providing an industry leading candidate and hiring manager experience, ensuring the business is in a strong position to hire and onboard high value talent.
Giving consistent, clear updates and being comfortable challenging hiring decisions with objective evidence.
Hiring and market expertise
Owning and running your own roles across Group and Studios.
Engaging the best talent directly, and building strategies to effectively map and engage the market.
Learning about our competitors and keeping up to date with the market so our offers stay competitive.
Creating and maintaining talent maps across hard to hire, technical, strategic and operational disciplines.
Process, data and projects
Maintaining accurate data across all of our processes.
Proactively seeking out ways to improve workflows and systems, and bringing ideas and solutions to the TA Director.
Leading or supporting wider projects that add value to the business, such as external events, systems and tools, AI adoption and data and analytics.
Required Skills, Knowledge and Expertise
At least 5 years' experience in Talent Acquisition, including experience hiring for technical and hard to fill roles.
Experience line managing, mentoring or formally coaching other recruiters, with a track record of helping people improve.
Comfortable being accountable for a team's results, not just your own, and able to have honest performance conversations with care.
Strong stakeholder management with senior leaders, with consistent, clear updates and the confidence to push back when needed.
Inquisitive mindset, naturally curious, asking insightful questions to understand people and the business.
Good judgement in making objective decisions based on business needs and gathered insights.
Organised and methodical, with a structured approach to your own work and your team's.
Proactive mindset, seeking out improvements, potential problems and solutions before they are asked for.
Thrives in a fast paced and sometimes ambiguous environment, staying flexible and adaptable as priorities shift.
Strong interest in multiple business areas and a genuine interest in Mobile Games and staying on top of industry trends.
Working at Tripledot
25 days paid holiday
in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Daily Free Lunch:
when in the office you get £12 every day to order from JustEat.
Regular company events and rewards:
quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Life Assurance & Group Income Cover:
Financial protection for you and your loved ones.
Continuous Professional Development:
Propel your career with continuous opportunities for professional development.
Private Medical Cover
& Health Cash Plan:
Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash.
Dental Cover:
Opt-in (P11d benefit).
Cycle to Work Scheme:
Salary sacrifice bike purchase scheme.
Pension Plan:
Qualifying earnings or opt-in 4% contributory match schemes offered.
Location: Berlin (Germany)
Product Marketing Lead - Join Our Innovative Team at thinkcell Software
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
We’re
looking for a Product Marketing
Lead
to shape how we communicate
thinkcell’s
value to customers, prospects, and partners.
As a lead of this function, you will own
product positioning and messaging, lead go-to-market
launches, an
d
equip sales and partner teams with resources that strengthen commercial conversations. Working closely with Product Management, Solution Consulting, Sales, and Marketing,
you’l
l
turn product capabilities and customer insights into compelling narratives that support acquisition, adoption, retention, and expansion.
Key Responsibilities:
Own product positioning and messaging:
translate product feature briefs into clear benefits, differentiated value propositions, and narratives tailored to user segments and buying personas. Maintain a shared messaging framework that teams can apply consistently
Lead go-to-market launches from a marketing standpoint
: working with other functions, define target audiences, messaging, objectives, timelines, and launch plans. Ensure communications are appropriately planned and sized to the weight of the launch, aligned, accurate, and ready on time
Build scalable sales and partner enablement:
equip sales teams, resellers, and partners with demo recordings, onboarding resources, customer success stories, presentations, and other reusable materials. Work with Solution Consultants to turn expertise from individual customer engagements into resources that support broader audiences
Enable GTM teams (both SLG and PLG):
keep materials current, accessible, and useful, with a clear process for requesting new resources and providing feedback
Ensure product messaging quality across channels:
work with marketing owners to ensure website copy, ads, emails, newsletters, influencer content, and event materials represent the product accurately and communicate its value persuasively
Gather and apply customer and market insights:
benchmark competitors’ positioning, messaging, and marketing campaigns. Run customer surveys and interviews, exchange insights with Product Management, and turn findings into stronger messaging, launch plans, and engagement programmes
Set priorities and measure impact:
define success measures for launches, enablement, and customer engagement with relevant stakeholders. Use performance data, customer feedback, and seller input to improve programmes continuously
You will be great for this position if you have
7+ years of experience in B2B product marketing, ideally within software or SaaS, with demonstrated ownership of positioning, messaging, and product launches
A strong ability to understand product capabilities and translate them into clear, persuasive benefits for different audiences
Experience planning and delivering launches across multiple marketing channels, coordinating stakeholders, and adapting the approach to the significance of each release
Experience using customer research, product usage insights, and campaign results to improve adoption, retention, or expansion communications
A track record of creating sales and partner enablement materials that are widely used and improve commercial conversations
A proactive, problem-solving approach with strong project management and communication skills
Strong analytical skills, hands on experience with campaign analysis and reporting, knowledge of Matomo and PowerBI
Experience working with thinkcell, Microsoft PowerPoint and Excel is a plus.
Experience working with finance and consulting services is a plus
W
illingness to work on-site in our Berlin office 4 days per week, with 1 remote day
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We embrace change and challenge the status quo.
Ownership
: We take pride in our work and learn from our mistakes.
Customer First
: We prioritize delivering lasting value.
Unified Team
: We foster collaboration, respect, and integrity.
Strive for Excellence
: We set ambitious goals and pursue quality.
We believe in a human hiring process, every application is personally reviewed.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, London, Tokyo, and Dubai, we’re a diverse team of over 250 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Location: Bristol
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Manager
on Via’s Operations team in the
UK
, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
Westlink
service, tackle real-time challenges, and ensure our riders are transported safely and on time.
This is an in-person position with the expectation that you will be onsite at least 3 days per week.
About the Role:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Partner with a broad, cross-functional team to develop and scale the processes, systems, and tools that drive continuous optimization and support rapid growth.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and coaching toward stronger performance in the field.
Turn rider and community feedback into concrete changes by spotting patterns and addressing root causes.
Act as the bridge between Via’s partners, drivers, and Via central teams, keeping everyone informed with clear, timely updates and resolving questions quickly.
About You:
Operationally experienced in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented and a confident communicator who builds trust with drivers, riders, teammates, and city partners, adapting their message and tone to each stakeholder, whether that’s partners, customers, or driver colleagues from diverse backgrounds.
Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen, even under pressure.
Analytically savvy and structured, using data and digital tools to prioritize effectively and improve our services.
Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
Fluent in English.
Valid driver’s license in the UK, class B.
Nice to have, but not required: Completed Certificate of Professional Competence (CPC) training and Qualified Transport Manager status would be a plus, as would experience in fixed-line bus operations.
Compensation and Benefits:
Becoming part of a company that was awarded for its commitment to social good.
Salary Range: £40,000–£45,000. Final salary will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health scheme offered through AXA.
Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents.
Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI).
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Poland; Warszawa, Польща
On behalf of
CloudTech Client #1
, SD Solutions is looking for a talented
Senior DevOps Engineer - MSP
to design, build, deploy, and maintain complex cloud environments for our customers using innovative automation tools and cutting-edge technologies.
As a Senior DevOps Engineer, you will be responsible for architecting, maintaining, and evolving AWS cloud infrastructures, implementing and optimizing monitoring and alerting, troubleshooting issues, and developing automation to improve efficiency and reliability across environments.
At AllCloud, our DevOps Engineers work with the latest and most advanced technologies. Some of the stacks we master daily for our customers include AWS, Docker, Kubernetes, Jenkins, CI/CD, Terraform, Ansible, Lambda, Python, Go, AI/ML, Big Data, IoT, and more - all while occasionally enjoying a game of 8-Ball or Nintendo Switch to keep things fun and collaborative.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Design and implement tailor-made cloud architectures based on customer needs.
Manage multiple customer environments while adhering to industry best practices.
Act as a trusted technical advisor to customers, ensuring alignment with business goals.
Deploy advanced cloud services and automation solutions.
Implement and maintain infrastructure automation and configuration management tools.
Maintain a continuous feedback loop with customers to ensure deliveries meet expectations.
Debug, troubleshoot, and resolve complex technical issues.
Design, set up, and maintain large-scale monitoring and logging solutions.
Requirements:
3+ years of hands-on experience with cloud providers (e.g., AWS, GCP).
3+ years of professional IT experience, with a strong Linux and networking background.
Proven experience in a customer-facing role.
Experience with security products (e.g., Firewalls, Web Gateways, Proxies).
Strong experience with container technologies (Kubernetes, EKS, ECS, Swarm, Docker, etc.).
Familiarity with Agile methodology.
Proficiency in scripting with at least two languages: Python, Java, Bash, or PowerShell.
Demonstrated creative troubleshooting and problem-solving skills.
Fast learner with the ability to adapt to new technologies and domains.
Strong foundations in Git and GitFlow methodologies.
Experience with CI/CD platforms (Jenkins, CircleCI, CodePipeline, etc.).
Hands-on experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, CDK, Serverless
Framework).
Knowledge of serverless architectures
.
Advantages:
Experience with system monitoring platforms (Datadog, Prometheus).
Experience with centralized logging platforms (ELK / OpenSearch).
Familiarity with GitOps methodologies (ArgoCD, Flux).
Strong information security orientation.
AWS certifications (Associate, Professional, or Specialty).
Experience managing production-grade environments.
Knowledge of AWS security tools and best practices (Security Hub, AWS Config, WAF, Shield, etc.).
Familiarity with AWS Landing Zone and multi-account strategy.
CKA / CKAD certifications.
Eligible for or holding a security clearance.
About the company:
A global professional services company specializing in cloud enablement and digital transformation. An accredited partner at the highest tier with leading cloud, CRM, and data platform providers, the company helps organizations connect front and back offices through cloud adoption, data strategy, and analytics — delivering end-to-end managed services and consulting.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
География найма не уточнена
United Kingdom - Remote
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