The Client Solutions & Analytics engineering team builds and maintains a suite of proprietary quantitative platforms spanning portfolio construction and optimization, retirement and defined contribution solutions, Capital Market Assumptions, multi-asset risk analytics, and institutional client intelligence tooling.
Responsibilities:
— Design and implement RESTful APIs using Python frameworks (FastAPI, Django, Tornado)
— Build and maintain data pipelines and backend services for analytics workloads
— Design and optimize database schemas across relational, NoSQL, and cloud data stores
— Work with structured and unstructured data across Snowflake, Postgres, S3, and MongoDB
— Collaborate closely with quantitative researchers, frontend engineers, and business stakeholders
— Contribute to system design and architecture decisions — scalability, reliability, security
— Monitor and troubleshoot production systems using observability tooling
Requirements:
— 9+ years of backend development experience
— Strong Python proficiency — the team's primary language
— Solid hands-on experience with Postgres, Snowflake, MongoDB, and S3
— Strong grasp of data modeling (ER design) and system design principles
— Interest in AI-assisted development and modern developer tooling
— Experience building and shipping production-grade REST APIs
We offer:
— Flexible work setup: remote model (Poland, Serbia, Georgia, Spain, Portugal, Armenia) or hybrid if desired (Poland)
— Health insurance coverage for those based in Poland
— 50% coverage of health insurance for spouses and children in Poland
— 24 days of paid vacation
— 10 days of paid sick leave
— 50% reimbursement for professional training, education, conferences
— Work alongside a highly professional team
— Engaging teambuilding events and activities
Location: Brazil
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
- Rate: $50.00 USD per hour
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Colombia
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
- Rate: $55.00 USD per hour
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
We're seeking a Senior AI QA Test Automation Engineer to take a leading technical role in AI quality and test automation. You will work primarily with our AWS Bedrock AgentCore-based CX Agent Suite, a multi-agent customer-support system covering intent routing, FAQs, deposit-status queries, and human handoff. You will design and build the evaluation and QA tooling required to validate AI agents reliably, while also contributing to technical standards and best practices across QA.
This is a Senior Individual Contributor (IC) role with a strong technical and strategic focus. You'll work closely with QA leadership, Data Science, and Engineering to architect scalable AI evaluation systems, establish technical standards, and drive the evolution of our AI evaluation framework. Our current evaluation harness is based on DeepEval and is evolving towards a broader agentic evaluation architecture. You will have the opportunity to evaluate and prototype emerging agent-orchestration approaches, including Strands Agents, and contribute to architectural decisions around their adoption.
The main responsibilities of the position include:
Act as the primary technical enabler for QA, building scalable AI/ML frameworks, libraries, and tooling for the CX Agent Suite and beyond
Design and build AI evaluation pipelines that assess the CX Agent Suite's multi-agent responses (Intent Detector, FAQ Agent, Missing-Deposits Agent) for accuracy, relevance, tone, hallucination rate, safety/guardrail compliance, and task completion — extending or replacing the current DeepEval-based evaluation harness
Evaluate and prototype Strands Agents (or comparable agent-orchestration frameworks) for building self-evolving, autonomous QA agents, and drive the go/no-go decision on adoption
Collaborate with QA, Data Science, and Engineering to integrate AI-driven testing into the existing GitLab CI/CD pipeline (dev → test → staging → prod), alongside Terraform-provisioned, EKS/AgentCore-hosted services
Build resilient and adaptive automation that can detect and respond to changes in agent behavior, Bedrock Guardrails configuration, and routing logic
Develop data-driven quality analytics, including root-cause analysis, quality trends, and intelligent test prioritization, leveraging existing observability and evaluation data from OpenTelemetry, CloudWatch, X-Ray traces, and LangFuse offline evaluation runs
Lead research into emerging AI testing methodologies and mentor engineers through code reviews, workshops, and architectural guidance
Main requirements:
BSc/MSc in Computer Science, AI, or a related discipline
6+ years of hands-on experience in QA/Test Automation, with strong experience designing and maintaining automation frameworks
1+ years of experience applying AI/ML in software testing or QA process improvement, with a proven track record of bringing AI/ML solutions into production workflows
Strong Python skills, with experience working in Python/AWS-centric technology environments; Java and/or TypeScript is a plus
Hands-on experience with LLM evaluation techniques, including LLM-as-a-judge, human-in-the-loop evaluation, RAG, and multi-agent orchestration patterns
Practical experience with DeepEval or comparable evaluation frameworks, along with familiarity with agent-orchestration SDKs such as Strands Agents
Knowledge of LLM tooling, vector databases, and MLOps pipelines
Experience integrating AI tooling into enterprise CI/CD environments, particularly GitLab, and working with containerized cloud-native environments such as Docker and Kubernetes/EKS
Strong communicator, able to influence technical decisions and drive engineering standards across teams
The following will be considered an advantage:
Experience with autonomous QA agents or agentic orchestration frameworks for self-evolving test suites
Experience with LLM observability tools such as LangFuse, LangSmith, or Arize, particularly for measuring probabilistic and adversarial robustness
Knowledge of AI ethics, fairness, and bias detection for guardrail and model validation
Experience with gRPC, WebSockets, and/or HTTP/2
Experience with AWS Bedrock, plus familiarity with GCP Vertex AI and/or Azure AI
Benefit from:
Attractive remuneration package
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Germany
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Quebec City, Canada
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
- Rate: $67.00 USD per hour
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: France
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Argentina
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Peru
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
- Rate: $55.00 USD per hour
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Mexico
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: United States
Workplace: remote
About the Project
Project Hydrus is a scripted and conversational audio data collection project. The recordings produced help build natural, everyday-sounding synthesized voices for conversational AI products — voices that sound like real people talking, not scripted performances.
As Session Director, you'll lead live recording sessions with Voice Contributors, guiding them through scripted scenarios to produce natural, conversational-quality audio. This hands-on role blends creative direction, coaching, and technical audio judgment — making scripted material sound authentic and unscripted, rather than recited, while keeping sessions moving at a natural pace.
What You'll Do
- Direct voice performers through scripted scenarios, coaching for natural, conversational delivery rather than verbatim recitation.
- Build quick scene context for performers (who, where, why) and improvise to fill narrative or dialogue gaps live, keeping sessions flowing naturally.
- Adapt scripted wording for natural phrasing and regional/dialect authenticity as needed.
- Monitor and correct technical audio quality in real time: mic technique, pacing, clarity, and background noise.
- Manage session pacing to meet recording targets without sacrificing performance quality, and maintain organized notes on adjustments and retakes.
- Create a supportive, low-pressure environment for performers, including those with limited prior voice experience.
What We're Looking For
Required
- Native fluency in the required language (with specific dialect), with a strong ear for natural, colloquial phrasing.
- Experience directing, coaching, or producing voice or audio talent (e.g., voice direction, casting direction, audio/podcast production, dubbing/ADR, or theater direction).
- Demonstrated ability to give clear, specific, actionable performance direction.
- Strong working knowledge of basic recording/mic technique (proximity, plosives, room noise, levels).
- Comfortable improvising and adjusting scripted material on the spot.
- Excellent interpersonal skills; able to build rapport quickly with performers of varying experience levels.
Preferred (nice to have, not required)
- Background in improv, theater direction, or acting coaching.
- Experience directing non-professional or first-time voice talent specifically.
- Familiarity with DAWs or recording software (e.g., Pro Tools, Adobe Audition, Reaper) for spot-checking audio quality.
Commitment & Compensation
- Estimated time: Approximately 8 hours calibration, plus supervision across two recording sessions of ~4 hours each per participant
- Work Type - Freelance Remote
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Japan; Tokyo
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
PURPOSE OF THE ROLE
The Integrated Supply Chain Manager owns the end-to-end demand-to-delivery cycle for the market, bringing together demand planning/S&OP and logistics/order management into a single point of accountability.
The role supports overall business revenue and profit delivery through rigorous management of demand signals across product and customer channels, and through efficient logistics, fulfilment and order management execution.
The role partners Commercial leadership and works across multi-functional teams — Sales, Marketing, Finance, Logistics and Supply Planning — to assure alignment and sufficiency in the business plans to deliver anticipated demand, while ensuring smooth supply chain operations and best-in-class customer service.
This requires balancing every aspect of the supply chain: managing inventory levels and cost-to-serve, minimizing shortages, and delivering a responsive supply chain through high demand forecast accuracy and OTIF delivery performance, in adherence with global process design and regional/market strategy.
KEY RESPONSIBILITIES
1. Demand Planning & S&OP
▪ Deliver the Demand Management process: generate a consensus forecast of phased demand at the appropriate planning level on a 12 to 18months horizon, owning enrichment of the forecast to create and publish a consensus.
▪ Execute monthly demand management cycles; co-pilot the commercial leader to drive the Demand Review (DMR) with commercial teams, gain approval of the recommended forecast, and define risks, opportunities and the actions commercial teams will take to drive or influence demand.
▪ Collaborate with statistical modellers on historical data cleansing to ensure data accuracy as a foundation for reliable statistical forecasts, recording all adjustments and assumptions (channel trends, seasonality, promotions).
▪ Analyze multiple variables to shape the demand forecast — shipment/sell-in, POS/sell-out, share, promotional plans, cannibalisation — and collaborate with Sales and Marketing on activity plans and promotional effectiveness.
▪ Own Demand Management KPIs (Mixed Error, Forecast Bias, FVA), leading forecast accuracy improvement plans through root cause analysis and action planning with demand planners, brand and sales teams.
▪ Ensure phased consensus forecast numbers are aligned with financial numbers and proactively communicate demand changes to the regional supply/demand planning organisation, working through service and inventory impacts.
2. Logistics, Fulfilment & Order Management
▪ Formulate, execute and continuously optimise logistics strategy across warehousing, transportation and order fulfilment to ensure On-Time-In-Full (OTIF) delivery.
▪ Oversee day-to-day fulfilment and order management operations — order entry, verification and processing in SAP/ERP — to meet performance, cost-to-serve, warehouse accuracy and inventory turnover targets.
▪ Act as escalation point for customer and sales enquiries on order status, delivery schedules and product availability, partnering with the warehouse and 3PL network to ensure stock availability.
▪ Lead implementation and testing of new order management and logistics systems and process upgrades and maintain SOPs and business continuity/recovery plans.
3. Vendor, Stakeholder & Regional Alignment
▪ Build strong vendor and 3PL partnerships through performance evaluations, service-level negotiations and cost-efficiency initiatives.
▪ Partner with category planners to reconcile brand forecasts with regional plans and collaborate with the regional Demand Planning and Global Supply Chain/Logistics teams to deliver a seamless plan-to-delivery outcome.
▪ Support the market's business planning process in partnership with the local Leadership Team and contribute to product rationalisation and portfolio optimisation.
4. Process & Performance Management
▪ Drive continuous improvement of daily, weekly and monthly routines within the cross-functional operational team (Marketing, Sales, Supply/Demand Planning, Logistics) to optimise end-to-end supply chain performance, service to customer and customer experience.
▪ Drive performance improvement through KPI management — Mixed Error, Forecast Bias, Demand Plan Stability, OTIF, cost-to-serve — challenging local teams and setting targets, supported with clear action plans.
▪ Ensure compliance with the global forecasting calendar, SOX controls, ISO standards and legal/regulatory requirements across order management and logistics operations.
REQUIREMENTS
Domain Knowledge:
▪ Highly skilled in demand planning management and/or logistics/order management (5-7 years+), with strong business acumen and proven managerial skills.
▪ Highly skilled in working with Commercial and Sales teams, with strong business partnering, significant impact & influence.
▪ Experienced in international matrix environments; FMCG or similarly mature inventory-management industry preferred.
▪ Degree or equivalent in Supply Chain Management or related discipline; APICs desirable.
▪ Proficient with SAP/SAP B1 (B1/APO), SCM/ERP and WMS platforms, Logility (or equivalent forecasting tool), PowerBI and advanced Excel.
▪ Familiarity with 3PL operations across Asia is an advantage.
▪ Advanced understanding of demand planning and logistics best practices, including forecast periodicity, statistical models, warehousing, transportation and order fulfillment.
Communication Skills
▪ Data Visualization: ability to present data and forecasting/logistics results clearly through visualizations using tools such as PowerBI.
▪ Reporting Skills: competence in generating insights in clear and concise reports.
▪ Collaboration: ability to work effectively in teams and communicate findings to non-technical stakeholders.
Technical Skills:
▪ Deep expertise in running the Demand Management process through an Integrated Business Planning framework driving S&OP.
▪ Deep understanding of internal and external drivers of demand volatility, forecast errors and bias, and logistics KPIs (fulfillment rates, cycle times, shipping costs).
▪ Ability to build and maintain forecasting models, operational dashboards, and translate large datasets into demand and logistics strategies.
Abilities & Behaviours
▪ Excellent influencing, stakeholder engagement and interpersonal skills; business partnering at the core, with the ability to challenge senior stakeholders and hold tension in S&OP conversations to drive the right outcome.
▪ Sound commercial and financial acumen; can interpret and explain complex statistical information.
▪ Exceptional communication skills, verbal, written, and presentation.
▪ Good understanding of product, brand building, internal process and market/customer environment.
▪ Strong, fact-based decision-making; drives execution, initiates action and follows through to completion.
▪ Continuous improvement mindset – flexible, embraces change, uses various tools and techniques to solve problems.
▪ Thinks and operates in a global context.
▪ Team player and thinker in terms of solutions derived from sound analysis.
▪ Flexible, self-starter with a high degree of independence.
▪ Excellent ability to work and communicate in multi-functional, multi-geography teams with English as the common business language.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
As an office coordinator at Sierra, you will be responsible for creating and operating exceptional workplace environments that enable our teams to do the best work. You will bring the same level of craftsmanship, intensity, and customer obsession to our physical spaces that we bring to the products we build for our customers.
In this role, you will own day-to-day office operations, including the experience across our customer facing spaces at our San Francisco headquarters. You will partner closely with Operations, IT and HR teams to ensure every office runs seamlessly and reflects Sierra’s high standards.
We are looking for a hospitality-minded, detail-oriented person who can effectively prioritize in a fast-paced environment. You should take deep pride in delivering an exceptional experience for employees, candidates, customers, and visitors.
This role is based in San Francisco and is fully onsite five days per week given the hands-on nature of the position.
WHAT YOU’LL DO:
- Oversee the daily operations of our customer-facing spaces.
- Greet guests at reception and foster a warm, welcoming office environment.
- Pick up incoming mail, distribute packages to employees, and coordinate package pickups.
- Maintain the organization and appearance of kitchens, storage rooms, and self-service stations.
- Manage office inventory and assemble gift packages, including baby and customer gifts.
- Support Executive Assistants with meeting logistics, including lunch and coffee setup for customer and internal executive meetings.
- Track CPR and First Aid certifications for office staff and ensure first aid kits and safety equipment are stocked and up to date.
- Serve as the primary point of contact for facilities requests and repairs, partnering with property management as needed.
- Partner with the People team on new hire onboarding logistics, including workspace setup, badge access, and office orientation.
- This is a 6-month contract position that is ineligible for the benefits listed below. The role may be extended or converted to full-time.
WHAT YOU’LL BRING:
- 2–4 years of experience in office coordination, administrative, or a similar role.
- Strong organizational and communication skills.
- The ability to work effectively in a fast-paced environment and adapt to shifting priorities.
- A commitment to unreasonable hospitality and a willingness to go above and beyond for employees and guests.
- Previous experience in a customer-facing position is preferred.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Patents
San Mateo, CA
| Hybrid -
2 days per week in our San Mateo office
Full relocation assistance available for qualified candidates
Role Summary:
As Senior Director of Patents at Sony Interactive Entertainment LLC (“SIE”), you will be the primary counsel responsible for handling the prosecution of SIE’s global patent portfolio and leading the prosecution teams located in SIE’s San Mateo, London, and Tokyo offices. You will be responsible for leading SIE’s efforts to grow its portfolio of utility patents and utility models and will set the strategic direction and priorities of SIE’s patent portfolio. You will also be responsible for providing advice on patent-related issues to SIE legal and business teams, and training business teams on the importance of obtaining protection for SIE’s valuable inventions.
You will report to the Vice President, Intellectual Property, Litigation, Competition and Regulatory and be a senior level member of SIE’s global legal leadership team. You will coordinate prosecution-related activities across SIE’s business and legal functions globally. The position is based in San Mateo, California.
What You’ll Be Doing:
Manage the prosecution of SIE’s global patent portfolio of utility patents, across various product and technology areas, including invention intake, review, and strategic portfolio assessment.
Develop patent strategy in collaboration with the technical and business teams.
Collaborate effectively and efficiently with outside counsel to manage patent preparation and prosecution.
Manage and develop the SIE patent prosecution teams located in San Mateo, London, and Tokyo, inspiring the teams to perform at their best and enhancing their opportunities for growth.
Lead SIE’s efforts to grow its portfolio through patent workshops and other patent mining activities.
Advise SIE leadership on strategic patent-related issues.
Lead support for SIE legal and business teams on patent-related issues and train business teams on the importance of obtaining protection for SIE’s valuable inventions.
Analyze technical trends and developments in the videogame industry and apply this analysis to the strategic direction of SIE’s patent portfolio.
Partner with team members at all levels of the global organization and develop positive and collaborative relationships with engineering, product management and legal teams to support the patent prosecution program.
Continuously refine and improve SIE’s processes for patent prosecution and intake of patentable inventions.
Maintain and monitor SIE’s budget and track spending for all global prosecution-related activities.
What We’re Looking For:
Juris Doctorate degree and admission to practice before the United States Patent and Trademark Office.
An advanced degree in electrical engineering, computer science, or other area relevant to IP practice in the videogame industry.
At least 18 years of experience as a practicing attorney primarily in the area of patent prosecution, preferably with a mix of in-house and private practice experience.
Demonstrated experience and track record of success in building and maintaining a robust global patent portfolio, including portfolio creation, strategy, and counseling.
Experience in preparing and prosecuting domestic and international patent applications and providing patentability, validity, and infringement assessments.
A strong understanding of patent law and principles, and the ability to efficiently review, interpret, and analyze complex legal information.
Outstanding oral, written, and interpersonal communication skills.
Ability to operate with significant autonomy while demonstrating strong executive judgment and self-awareness, remaining receptive to leadership feedback and direction in a collaborative environment, and adapting approach as appropriate while maintaining ownership and a collaborative, solutions-oriented mindset.
Ability to work cross-functionally and internationally with multiple partners and to implement global strategies.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$302,400
—
$453,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role / impact
As the SEM Senior Manager, you will play a critical role in shaping the future of Xero’s global Paid Search program. This is a highly technical, hands-on role focused on using automation, AI and data to unlock scalable growth and improve how our SEM operation works.
You will help evolve the technical foundations of the channel, from AI-powered optimisation workflows and automation through to feeds, scripting and new ways of using emerging technology across search. You’ll work closely with SEM specialists, Data Science, Marketing Technology and Product teams to turn complex performance challenges into scalable solutions.
Your impact will go beyond campaign optimisation. You’ll help define how Xero applies AI and automation to Paid Search, build systems that improve decision quality and speed, and act as a senior technical voice across the organisation, translating complex ideas into clear opportunities for senior stakeholders.
The team / how they connect
You will join Xero’s global SEM team, a specialist group spanning technical SEM, bidding and optimisation, creative and AI. The team manages Paid Search across Xero’s global markets and is focused on using data, experimentation and technology to continually improve performance and unlock new growth opportunities.
You’ll work closely with the Head of SEM and our existing SEM team, while partnering across Data Science, Marketing Technology, Product, CRO and the wider Performance Marketing organisation. As a senior leader within the team, you’ll bring new ideas, share your expertise and help elevate the technical capability of those around you.
Initially, you will focus on:
- Evolving the technical foundations of our global SEM program, identifying opportunities to improve scalability, automation and performance
- Building and operationalising AI-powered workflows that automate optimisation, analysis, reporting and operational processes
- Advancing our AI-driven SEM capabilities, including automated bidding and decision-making systems, with robust validation, guardrails and measurement
- Identifying and delivering new automation opportunities, turning manual or complex SEM processes into scalable, reusable solutions
- Partnering with Data Science, Marketing Technology and Product to connect data, AI and emerging technology into our SEM ecosystem
- Exploring emerging search and AI capabilities, testing where new technologies can create genuine commercial advantage
Where and how you can work
Xero offers a hybrid working model that balances flexibility with the value of working together in person. You’ll spend time in our office collaborating with the team, while also having the flexibility to work from home when it makes sense.
As part of a global SEM and Performance Marketing team, you’ll also collaborate regularly with colleagues and partners across different markets and time zones.
Here are some of the things we are looking for
- Deep, hands-on SEM expertise, with experience managing large-scale, multi-market Paid Search programs and a strong understanding of Google Ads, SA360 and modern bidding and automation
- Proven technical builder capability, with experience designing and deploying automation, workflows or other technical solutions that solve real performance marketing problems
- Hands-on experience with AI and workflow orchestration tools, such as Tray.ai http://Tray.ai, AirOps, n8n, Make, Zapier, OpenAI, Claude or similar technologies
- Strong analytical and problem-solving skills, with the ability to work through complex performance and technical challenges and turn data into clear actions
- A proactive, solutions-first mindset, someone who naturally identifies opportunities, experiments and builds rather than waiting for a brief
- Strong communication and stakeholder skills, with the ability to translate complex technical concepts into clear recommendations and influence senior stakeholders
- A collaborative, low-ego approach, with a willingness to share knowledge, mentor others and elevate the technical capability of the wider team
If you don’t tick every box, we’d still love to hear from you. We’re looking for deep SEM and technical capability, but we know great candidates can develop those skills through different experiences and career paths. At Xero, we value your skills, curiosity, passion and the unique perspective you can bring to our team.
Location: San Francisco
Workplace: Hybrid
Perplexity's API Platform brings our work in AI, search, and agent orchestration to developers. Our customers range from AI-native startups to some of the world's largest technology companies. Working with them, alongside our own developments in building Perplexity’s core application gives our team direct exposure to how search, models, and tools are used to build and scale AI-native products and applications.
ABOUT THIS ROLE
We are looking for a technically fluent Customer Success Manager to help our API customers succeed and shape how we support them as the business grows. You will own a portfolio of customers, understand what they are building, and help them move from evaluation to production and broader adoption.
Alongside your accounts, you will lead projects such as product and endpoint migrations, customer enablement, and communications for product updates and incidents. You will work directly with customers developing AI products and with the engineers building the APIs they depend on. As an early member of the team, you will help shape our customer success programs and bring what you learn from customers into product decisions.
RESPONSIBILITIES
- Own customer relationships across onboarding, adoption, retention, and expansion, building trust with developers, technical leaders, and business stakeholders.
- Understand each customer's use case, integration, and success criteria. Help them evaluate the APIs, resolve adoption barriers, and establish a path to production.
- Use account and product usage data to identify declining adoption, technical risks, and growth opportunities, then work with customers on specific next steps.
- Investigate technical questions using API documentation, sample requests, and usage data. Coordinate with Engineering and Support on deeper issues and keep customers informed through resolution.
- Lead customer-facing programs such as endpoint migrations, product rollouts, and enablement. Define milestones, coordinate internal owners, and track customer readiness and completion.
- Manage customer communications for product changes, deprecations, and outages, partnering with technical teams to provide accurate updates and clear guidance.
- Build and improve the API customer success playbook, including onboarding, account reviews, customer health signals, escalation paths, and sales-to-CS handoffs.
- Partner with Sales and account owners on renewals and expansion, using adoption, consumption, and business outcomes to demonstrate value and surface risks early.
- Bring customer feedback into product planning and work with Developer Relations and Support on documentation and enablement that address recurring needs.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in customer success, technical account management, solutions engineering, or a related customer-facing role at a technology company.
- Technical fluency: comfortable reading API documentation, making API requests, interpreting responses and errors, and discussing integration questions with developers.
- A track record of driving adoption, retention, or growth across a portfolio of customers, with clear ownership of follow-through.
- Experience creating or improving a customer program, playbook, or cross-functional process, not only operating an established one.
- Strong written and verbal communication, including the ability to explain technical issues clearly and communicate carefully when facts are still developing.
- Sound judgment in balancing account needs with strategic projects, setting priorities, and moving work forward without a detailed brief.
NICE TO HAVE
- Experience with APIs, developer tools, cloud infrastructure, or usage-based products.
- Familiarity with AI applications, search, retrieval, or agents, including how customers evaluate quality, latency, and cost.
- Working knowledge of Python or SQL for reproducing issues, analyzing usage, or automating recurring work.
Location: Spain; Portugal; Poland; Estonia
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows.
What you'll do:
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows.
Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities.
Oversee the design, development, and maintenance of integrations, including:
- Connectors to third-party applications and services.
- An Integrations Store for discovering and managing available integrations.
- Data mapping, validation, and synchronization between systems.
- Authentication, authorization, and secure credential handling.
- Monitoring, troubleshooting, and recovery from integration failures.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably.
Own automated pipelines for building, testing, validating, and deploying integrations.
Improve integration reliability, performance, and observability, and guide the team in resolving production issues.
Coordinate with other engineering teams and external partners to manage dependencies and compatibility.
Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs.
Requirements
What we're looking for:
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, and TypeScript.
Experience building and operating AWS services in production.
Hands-on experience designing and maintaining APIs and integrations with external systems.
Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery.
Proficiency in SQL and experience with data modeling, aggregation, and query performance.
Experience with secure authentication and authorization for integrations.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have:
Experience writing automated integration and contract tests.
Proficiency in SQL.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience maintaining integrations across multiple third-party API versions.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
УдалённоColombia
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ГибридseniorLimassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
УдалённоGermany
УдалённоQuebec City, Canada
УдалённоFrance
УдалённоPeru
УдалённоUnited States
Japan; Tokyo
juniorSingapore
ОфисSan Francisco, CA
seniorUnited States, San Mateo, CA; Full relocation assistance available for qualified candidates
ГибридseniorAs part of a global SEM and Performance Marketing team, you’ll also collaborate regularly with colleagues and partners across different markets and time zones