Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
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Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
strong sales/conversion experience,. target-driven mindset,.
Responsibilities: — Own reliability for applications and AI agents by setting up logs, metrics, traces, and actionable alerts. — Lead incident diagnosis and conduct post-mortems. — Maintain runbooks and ensure automated rollback procedures are tested. — Automate operational tasks and utilize AI for log analysis and root-cause investigation. — Define clear Service Level Objectives (SLOs). Conditions: — Remote work is allowed but only within Europe; candidates outside Europe are not eligible. The role requires working with Terraform, CI/CD pipelines, Python, and Go technologies.
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Настроить подборWe are seeking an L4 Capacity Planning Lead to join Coinbase's Compliance Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our compliance operation meet regulatory demand efficiently and cost-effectively.
-6+ years of QA Automation / SDET experience, with strong Python and Linux skills.
Location: New York, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity This role focuses on strengthening OKX US' first line of defense while serving as the primary operational engine and bridge between the US business and control functions. Operating in a highly fluid environment, this position bridges the gap between hands-on internal controls and strategic US market execution. You will work shoulder-to-shoulder with control functions across every aspect of the US business, from managing KYC/KYB onboarding pipelines and marketing content reviews to leading US executive reporting and customer support alignment. The ideal candidate thrives in ambiguity, moves comfortably between granular risk management and growth strategy, and elevates organizational maturity to sustain OKX’s growth, integrity, and regulatory excellence. What You’ll Be Doing Controls Partnership & Operational Strategy KYC / KYB Pipeline & Remediation: Support Compliance-managed KYC and KYB onboarding pipelines, identifying friction points, accelerating throughput between business units and Compliance, and resolving operational friction. Risk Governance and Coordination: Serve as the key liaison to the US Risk organization, providing assistance in the monitoring of KRIs and the implementation of the risk framework. Customer-Facing Content Governance: Lead the cross-functional workflow for Compliance and Legal reviews of growth assets, including marketing campaigns, product launches, promotional materials, and client communications. Client Support & Compliance Alignment: Partner closely with Client Support and Compliance to streamline escalated customer workflows, ensure client support operations reflect regulatory requirements, and resolve customer-impacting compliance bottlenecks. Controls Product Management: Work with Legal, Compliance, and Risk to understand key risks associated with new product launches, and utilize relationships with Product to promote innovation and product delivery. Local Market Governance Executive Reporting: Lead and coordinate reporting for executive meeting cadences, including soliciting updates and insight from business and control leads to present a cohesive view of US market performance and opportunities. Policy & Procedures: Support the drafting and upkeep of operational policies and procedures. Prepare regular risk, control, and operational performance reporting for senior leadership. First-Line Defense Leadership: Represent business operations in first-line risk management activities, supporting RCSAs, maintaining risk registers, and ensuring control effectiveness. What We Look For In You Experience: 3+ years of progressive experience in Strategic Operations, Program Management, Compliance Operations, Governance, or Risk Management within fintech, crypto/web3, or heavily regulated financial services. Fluidity & Growth Mindset: A "builder" mindset with high comfort in ambiguous, rapidly evolving environments. Ability to pivot smoothly from tactical execution (tracking pipeline bottlenecks) to strategic alignment (launching new market initiatives). Incident & Process Acumen: Proven track record leading cross-departmental incident response, mapping workflows, and executing post-incident remediation. Cross-Functional Stakeholder Management: Superior written and verbal communication skills; demonstrated ability to build trusted partnerships across control and first line teams. Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $107,002 to $160,503 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Location: New York; San Francisco; Atlanta Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. OVERVIEW We are seeking a talented and driven Solutions Engineer to join our Revenue organization. Reporting directly to our head of Solutions Engineering for North America, this is a highly visible, client-facing role where you will act as the primary technical expert for our enterprise merchants. This role offers a dynamic blend of pre-sales and implementation experiences, allowing you to guide our largest clients from their initial technical evaluation all the way through to a successful launch. The role can based out of one of our three offices: NYC, Atlanta, and San Francisco, 3-days in office hybrid. Unfortunately we do not offer visa support or relocation at this time. YOU WILL - Immerse yourself in the payments industry and build a comprehensive understanding of the Checkout.com http://Checkout.com platform, including our core solutions, products, and services. - Team up with Sales Representatives to engage directly with enterprise merchant prospects in a pre-sales context. - Investigate and understand enterprise prospects’ pain points, business needs, and functional requirements to propose tailored, high-impact solutions. - Deliver compelling presentations and product demonstrations to prospects, leveraging sales decks, user interfaces, API walk-throughs, reports, and integration examples. - Take primary responsibility for the end-to-end technical lifecycle, encompassing pre-sales presentations, solution design, technical implementation, and go-live support. - Serve as the internal voice of the merchant, collaborating cross-functionally with Product, Engineering, Financial Partnerships, and Finance teams to solve complex technical challenges and influence the Checkout.com http://Checkout.com product roadmap. - Operate with an AI-forward mindset, actively utilizing AI tools to enhance productivity, efficiency, and overall output quality. REQUIRED QUALIFICATIONS - 2+ years of proven experience in the payments industry/expertise is required. - Strong technical skills, as evidenced by your educational background or professional work experience. - 2+ years of direct role-related experience in fields such as Sales Engineering, Implementation Engineering, Solutions Engineering, Technical Account Management, or Solutions Architecture or similar client-facing technical role (pre or post sale). - Exceptional client-facing communication skills with a proven track record of managing external stakeholders. - Deep understanding of API-based integrations, specifically with REST/JSON APIs, and proficiency with related development and testing tools like Postman. - A natural problem-solver with strong analytical and debugging skills. You should be capable of reproducing, isolating, and clearly explaining technical issues using logs, API responses, and other diagnostic tools. - The ability to distill complex technical concepts and communicate them clearly and effectively to a non-technical business audience. - Highly organized and adaptable, with the ability to thrive in a fast-paced, high-growth environment while effectively managing shifting priorities. NICE TO HAVE QUALIFICATIONS - Industry-specific and role-specific experience at a Payment Service Provider (PSP) similar to Checkout.com http://Checkout.com. - Exceptional technical skills, demonstrated through a formal engineering degree or highly technical professional work experience. - Hands-on experience in specialist product domains such as Platforms (Independent Software Vendors, Payment Facilitators, or Marketplaces), Card Issuing, or In-Person Payments (IPP). Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. ABOUT THE ROLE Rain is looking for a Business Development Lead to build and scale our presence in the rapidly emerging agentic commerce ecosystem. You’ll drive new business by identifying high-value opportunities, developing strategic partnerships, and building a strong commercial pipeline. You’ll also help shape Rain’s commercial thesis at the intersection of stablecoins and AI, identifying where our infrastructure can unlock new use cases and where Rain has a right to win. Working closely with Product and Engineering, you’ll translate market insights into commercial and product opportunities and position Rain as a critical infrastructure partner for the next generation of commerce. This is a highly entrepreneurial role for someone who can see where the market is headed, move early, and turn emerging opportunities into meaningful growth for Rain. WHAT YOU’LL DO - Build Rain’s agentic commerce pipeline: Identify, source, and develop high-value commercial opportunities across AI-native companies, agent platforms, agentic commerce infrastructure providers, and emerging payment ecosystems. - Develop our agentic commerce strategy: Define priority segments, use cases, target accounts, and partnership opportunities, with a particular focus on where stablecoin and payments infrastructure can unlock new capabilities for AI-powered commerce. - Drive commercial execution: Develop compelling value propositions, manage a high-quality pipeline, and work cross-functionally to convert opportunities into long-term partnerships. - Stay ahead of the market: Identify emerging trends, technologies, companies, and use cases across AI and payments early, and translate them into commercial opportunities and strategic priorities for Rain. - Own strategic partnerships: Lead opportunities from initial outreach and discovery through solutioning, negotiation, deal execution, and handoff. - Build the ecosystem: Establish relationships with founders, developers, and industry leaders shaping the future of AI-powered commerce and autonomous payments. - Partner with Product and Engineering: Bring market intelligence and prospective partner feedback into product discussions, helping inform Rain’s roadmap and identify opportunities for new capabilities. - Shape Rain’s market position: Develop our point of view on the role of stablecoins in agentic commerce and build Rain’s position as a leading infrastructure partner in the ecosystem. WHAT WE’RE LOOKING FOR - 6+ years of experience in business development, strategic partnerships, or a related commercial role, ideally within AI, fintech, payments, or emerging technology. - Strong understanding of the AI ecosystem, particularly agentic commerce, AI agents, and the infrastructure enabling autonomous transactions. - Demonstrated ability to source, develop, negotiate, and close strategic commercial partnerships. - Entrepreneurial mindset with experience building new business opportunities end to end, entering emerging markets, or developing go-to-market strategies from the ground up. - Strong commercial judgment and the ability to identify high-potential opportunities in rapidly evolving markets. - Ability to form an independent point of view on emerging markets and translate it into commercial action. - Ability to engage credibly with both technical and business stakeholders, translating complex technologies into clear commercial value propositions. - Exceptional communication, relationship-building, and negotiation skills. - High degree of ownership, intellectual curiosity, and bias toward action. - Comfortable operating independently in a fast-paced environment with evolving priorities and limited established playbooks. NICE TO HAVE - Direct experience working at an AI-native company, agentic commerce platform, or AI infrastructure provider. - Existing relationships within the AI developer, agentic commerce, or emerging payments ecosystem. - Familiarity with AI agent frameworks, agent payment protocols, and emerging standards for autonomous transactions. - Experience with payments infrastructure, card issuing, stablecoins, wallets, or blockchain-based financial services. - Track record of building and scaling a new commercial vertical or ecosystem partnership strategy. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Overview: As a Manager of Software Engineering reporting to the Sr Manager of Engineering, you'll lead multiple Agile teams to deliver high-quality software solutions. You'll own the technical design, drive execution from concept to post-launch, and ensure alignment with business goals and engineering best practices. Key Responsibilities: Lead and mentor cross-functional teams of developers Champion an AI-first culture, encouraging teams to rapidly innovate, experiment, and drive adoption of AI capabilities to enhance product performance and efficiency Drive end-to-end delivery of software projects using Agile methodologies Own technical design and architecture decisions in collaboration with stakeholders Ensure high-quality releases through strong process management and technical oversight Partner with product managers to align development with user needs and business priorities Continuously improve team performance, structure, and development practices Lead Operational Excellence efforts to improve our ability to support customer needs and avoid impact to patient outcomes Represent PointClickCare by developing and maintaining comprehensive knowledge of PointClickCare products, industry and technical trends, and general business and financial acumen through various sources and initiatives Communicate with customers in a compelling and articulate manner in both verbal and written conversations and presentations, demonstrating corporate core values and culture, developing professional and positive relationships with customers, and maintaining a reputation of competence, integrity and professionalism What You Bring: Proven experience leading software development teams and delivering enterprise applications Strong background in Java, Python, Spring, SQL, and web technologies Deep understanding of Agile practices and software development life cycle Excellent leadership, communication, and problem-solving skills Ability to drive results, manage complexity, and foster a high-performance culture Leveraging AI technologies and frameworks to deliver software solutions Qualifications: 5–10 years of software development experience with most recent experience as a Development Manager or Team Lead Solid experience with the software development life cycle (e.g., gathering requirements, analysis and design, development, release and version control, deployment management), including: Good experience with Agile development methodologies (or similar), Java SDK 1.5 or higher, and utilizing SQL (e.g., writing queries) Previous experience utilizing the following technologies/toolsets/applications: Java Web Applications, Servlets, Servlet Filters, JSP, JSTL, JDBC Spring Framework 3.x or higher, including Spring MVC Microsoft SQL Server Used HTML/CSS/JavaScript Web service platforms Utilizing Object Oriented Programming (OOP) principles Deep understanding of Enterprise Software Design Strong leadership skills – ability to lead by example, motivate others and continuously look for improvements in the work that you and your team performs Demonstrated troubleshooting and problem-solving skills Ability to collaborate with multiple internal teams and management Strong written, verbal, and interpersonal communication skills #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,800-178,500+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Toronto; Canada; Vancouver; Ottawa; Montreal Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. In this role, you will: - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. - Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices. - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards. - Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime. You may be a good fit if: - You have experience with and enjoy working directly with customers - You have experience deploying enterprise software in private/hybrid cloud environments - You have proven experience administering production Kubernetes clusters and expertise with Helm - Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control - You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization - You excel in fast-paced environments and can execute while priorities and objectives are a moving target FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility. This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed. What will I be doing? Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function. Lead, coach, and scale a high-performing SE team across global regions and core verticals. Operate as a player-coach, actively engaging in strategic deals while developing team capabilities. Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise. Serve as a trusted technical advisor and executive point of contact for large customers. Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy. Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation. Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments. Build reusable, scalable solution frameworks, and industry-specific technical assets. Advocate for customer needs and insights internally to influence product roadmap and prioritization. Represent Intercom and the SE function externally through executive meetings and strategic events. Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact. What skills do I need? 5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role. Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams. Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day. Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues. Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive. A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth Excellent communication and presentation skills The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote - US About the Job: LaunchDarkly is looking for a strategic, execution-oriented Director of Internal AI Operations to run and continuously improve how our company adopts and scales AI, establish the operational objectives, processes, and work plans that turn AI from a collection of tools into a measurable business capability and work with leaders across several functions to put the company’s AI direction into practice. Responsibilities: Reporting: Build and maintain visibility into AI spend and usage. Develop adoption, efficiency, and cost metrics and report on tool overlap, cost drivers, and open risks. Support Finance with forecasting, budget tracking, anomaly detection, and vendor and model-cost optimization. Functional and technical leaders own efficiency, waste, cost, usage, and ROI within their portfolios; AI Operations prepares regular reporting and flags performance gaps for follow-up. Portfolio management: Maintain the inventory of AI tools, initiatives, agents, vendors, integrations, owners, status, spend, risks, and dependencies. Establish the processes and standards that keep it accurate across teams. Reviews: Participate in reviewing new AI Vendor requests and own and manage the Internal AI Feature Review process from intake through decision, conditions, approval, exception, or rejection, coordinating inputs from Security, Legal, IT, and business owners. Policy operations: Develop and maintain the company’s Internal AI Policy supporting resources with Legal and Security, and the Executive team, along with supporting resources. Recommend policy changes and put approved changes into operation. Transformation and migration: Track the AI roadmap, migrations, platform dependencies, adoption milestones, resourcing, risks, and executive decisions. Partnership with our technology teams : Collaborate on new AI product initiatives, empowering our product teams with how they identify and deliver value around AI. Administration and audit: Define and audit standards for access, ownership, configuration, data controls, logging, retention, vendor settings, and offboarding. Communications and enablement: Own the Internal AI communications calendar, stakeholder updates, FAQs, launch materials, training coordination, and policy-change communications. CoE coordination: Establish a common cadence and minimum artifacts across distributed AI CoEs without centralizing their technical or domain ownership. Qualifications: 15+ years of progressively responsible experience in AI or technology operations, enterprise systems, data and analytics, FinOps, governance, transformation, or a related field, including 5+ years leading teams or complex cross-functional programs. Demonstrated success designing, implementing, or scaling an operating model across multiple functions, including clear ownership, policies, processes, metrics, governance, and measurable outcomes. Experience managing an enterprise portfolio of AI or technology tools, vendors, integrations, or platforms, including lifecycle management, access and administration, risk and controls, contracts, usage, and spend. Strong financial, analytical, and data-driven mindset, with experience using tools such as Snowflake, Excel, Python, or equivalent; able to define adoption, efficiency, unit economics, ROI, and business-value metrics and turn complex data into executive-ready recommendations. Strong financial and operational acumen, with experience building spend visibility, forecasts, budget controls, vendor or model-cost optimization, cost avoidance, waste reduction, and value-improvement plans. Strong written and verbal communication skills, including the ability to explain complex topics clearly, present recommendations to senior and executive leaders, and persuade diverse stakeholders. Experience influencing functional and technical leaders without relying on direct authority, clarifying distributed accountability, benchmarking performance, challenging tradeoffs, and driving follow-through across global, remote, and cross-functional teams. Curiosity and a willingness to lean into AI: able to learn emerging capabilities quickly, experiment pragmatically, identify high-value use cases, and apply sound judgment about where AI should and should not be used. Practical understanding of responsible AI, data governance, privacy, security, vendor risk, and change management, with the judgment to balance innovation, control, scalability, and business value. Strong systems thinking, program management, prioritization, and change leadership skills; comfortable bringing structure to ambiguous, company-wide problems. Experience hiring, coaching, or developing effective teams and building trusted partnerships across Finance, IT, Security, Legal, Procurement, and business functions. What Success Looks Like: Accelerate teams’ work through measurable improvements in cycle time, throughput, or capacity unlocked by AI. Partner with functional leaders to demonstrate business value from priority AI use cases—not just increased usage. Reduce friction from idea to responsible launch, measured by faster reviews, clearer decisions, and fewer stalled initiatives. Improve AI portfolio efficiency through stronger utilization, reduced duplication, and better cost per user or workflow. Establish trusted, scalable governance, with clear ownership, timely reviews, and consistent execution of required controls. Pay: Target pay ranges based on Geographic Zones* for Level M4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $269,400 - 370,480 * Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500 - 333,410 ** Zone 3: All other US locations - $229,000 - 314,930 * All Zones inclusive of 15% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX Dallas, TX Raleigh, NC About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise commerical clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Chicago The Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone . We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting Asana's core values and interests . As a Legal Operations Analyst, you will co-create and drive projects, processes, and enablement to elevate the effectiveness of the Legal & Stock Team while partnering cross-functionally to optimize legal technology and workflows. This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays d epends on the type of work you do and the teams with which you partner . If you're interviewi ng for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Administer contracts within the management system (Ironclad) and oversee signature routing in compliance with our global signature policy, ensuring metadata integrity and repository upkeep. Design, build, and deploy automated workflows and self-service tools to streamline operations, eliminate administrative bottlenecks, and accelerate turnaround times. Administer the e-billing platform (Brightflag), managing matters, rate reviews, outside counsel onboarding, and invoice processing in partnership with Finance on purchase orders and accruals. Develop and deliver actionable analytics, reports, and dashboards on department KPIs, cycle times, and resource utilization to inform strategic improvements. Partner with cross-functional stakeholders (e.g., Finance, Sales, Enterprise Technology) and serve as a reliable lead for legal operations requests, bug fixes, and general troubleshooting. Design and facilitate legal enablement programs and documentation—including training sessions, playbooks, and FAQs—to drive adoption of legal tools and policies. Evaluate and pilot AI tools and emerging technology solutions to drive productivity, automate routine tasks, and support data-informed decision-making. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Proven experience in legal operations, legal engineering, or legal technology administration, preferably within a high-growth technology environment. Deep familiarity with legal operations tools (such as Ironclad, Brightflag, Salesforce, and DocuSign), along with hands-on practice mapping business processes or building workflows in no-code/low-code tools. Strong proficiency with modern work management tools (e.g., Asana) to structure complex deliverables, organize project timelines, and automate cross-functional handoffs. Strong analytical and problem-solving skills, with comfort gathering, synthesizing, and communicating quantitative data into practical business insights. Clear, empathetic, and adaptable communication skills, with an abil ity to translate complex processes for varied stakeholders and thrive across shifting priorities. At Asana, we're committed to building teams that include a variety o f backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet ever y listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our miss ion . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is wh y we check ourselves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between $125,000 - $142,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equita ble and competitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Software Engineer (Linux Kernel) Aliso Viejo, CA Role Overview Sony Interactive Entertainment LLC seeks a Staff Software Engineer (Linux Kernel) in Aliso Viejo, CA to develop new Linux kernel drivers and features for servers and embedded hardware. Requirements Master’s degree in Computer Engineering, Computer Science, or related field or equivalent, and two (2) years of experience leading platform-enabling efforts for processors using Linux Kernel; upstreaming code contributions to Linux kernel systems; programming Client Integrated GPUs, Discrete GPUs, and Datacenter GPUs using C/C++, Rust, Python, and source code management tools including Git; developing low-level Linux kernel systems; analyzing technical problems, debugging, and troubleshooting computer systems; developing device drivers and software for servers and embedded systems; developing and utilizing hardware and software architectures for AI and machine learning systems; performing advanced debugging techniques including tracing using performance tools including EBPF; connecting high speed components by employing PCI Express standards and advanced PCIE protocol analyzer and oscilloscopes tools; and in the execution of duties, utilizing C, C++ and Linux Kernel. Telecommuting and/or working from home may be permissible pursuant to company policies. Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $242,349.00 – $297,400.00/year Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, New York, United States About the Role iCapital is seeking a Strategic Development and Planning Assistant Vice President to drive operational efficiency and support iCapital’s growth initiatives under the Operations and Investment Product Management (OIPM) Business Excellence team. This role is highly collaborative and central to ensuring smooth execution of key processes, working closely with the OIPM leadership team, and with opportunities to take on expanded responsibilities as the organization and company scales. This individual will focus on driving strategic planning and operational execution, streamlining workflows, and partnering cross-functionally to enhance operational performance. The ideal candidate combines strong analytical and data storytelling skills with financial modeling expertise and excels at fostering cross-functional relationships in a dynamic fintech environment. Responsibilities Partner with OIPM teams to develop and deliver key operational initiatives. Track and evaluate the execution of strategic initiatives to measure effectiveness against growth objectives. Drive the definition, preparation, and reporting of OIPM KPIs and continuously improve reporting. Serve as central coordination point for cross-functional projects. Conduct research and business analyses and interpret meaningful insights for OIPM stakeholders. Build subject matter expertise in the data, systems, and processes across the company and how they interconnect. Develop advanced knowledge of the company structure, clients, and key business drivers to inform analyses for operational leadership. Ensure consistency in methodology, documentation, and tracking across the COO office and business unit. Qualifications 4-7 years of investment banking, management consulting, private equity, high-growth tech strategic finance, or corporate finance management development program Foundational knowledge and understanding of alternative investments and private markets is preferred Excellent PowerPoint and Excel skills with extensive experience in analyzing raw data to drive quantitative analyses and building meaningful outputs Demonstrated ability utilizing BI tools to create and maintain data models, dashboards, and reports; Tableau is preferred Strong strategic thinking and analytical capabilities Highly organized and detail-oriented, with the ability to own and prioritize multiple tasks and drive projects from start to finish Strong collaborative relationship builder who can build rapport with colleagues at all levels and functions of the organization Proactive self-starter with outstanding communication skills Benefits The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Finance Systems Analyst focused on integrations and automation, you’ll support the Finance Systems team in building, maintaining, and testing Application Programming Interface (API) integrations across core financial applications. You’ll work closely with senior Finance Systems team members to keep financial platforms communicating reliably, ensure automations run as expected, and document integration testing thoroughly in this hands-on, technically oriented role at the intersection of finance operations and systems engineering. By improving the reliability of financial data flows, you’ll contribute to 1Password’s mission of making it safer to use technology every day. How we’re using AI today On the Finance team, we’re using AI to drive productivity, scale insight, and deliver better decision-making across 1Password. AI helps us move faster and sharpen our thinking, from summarizing context and pressure-testing assumptions to turning complex inputs into clear executive-level narratives. We bring AI into our work thoughtfully, improving repeatable workflows while staying accountable for the accuracy, confidentiality, and controls behind every output, creating space to focus on judgement, strategic partnership, and meaningful business outcomes. This is a remote opportunity within Canada and the US. What we're looking for: • Build a foundation in technical work involving Application Programming Interfaces (APIs), integrations, automation, or related systems. • Work with Representational State Transfer (REST) APIs and JavaScript Object Notation (JSON) data. • Write or adapt scripts in Python, JavaScript, or another programming language, and apply sound technical logic across different tools and platforms. • Create and execute test cases for integrations and automated workflows, including edge cases, error handling, and retry logic. • Learn unfamiliar systems and technologies independently, using research and available tools to solve problems effectively. • Communicate clearly with technical and non-technical partners to understand requirements and explain solutions. • Document integrations, test results, and workflows clearly; experience with financial systems, NetSuite, Workato, Postman, or similar tools is helpful. What you can expect: • Support the design, development, maintenance, and release of integrations across financial applications such as NetSuite, Salesforce, Zip, Ramp, UKG, Workato, and Stripe. • Write and maintain scripts that automate data flows, transformations, and system-to-system synchronization. • Build and refine Workato recipes and integration workflows using APIs, JSON payloads, and webhooks. • Assist with SuiteScript customizations within NetSuite and develop small utilities that reduce manual work. • Design and run integration tests, validate data accuracy from end to end, and document results and follow-up actions. • Troubleshoot integration failures and data discrepancies across connected systems. • Collaborate with finance, accounting, procurement, data, legal, and other partner teams to understand needs, clarify requirements, and deliver reliable solutions. USA-based roles only: The annual base salary for this role is between $83,000 USD and $116,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $78,000 CAD and $109,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote Workplace: Remote WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We're hiring a Sr. Infrastructure Engineer to own the shared layer that every Harvey IT system runs on. You'll join Core IT Engineering & Infrastructure, reporting to Dave Vega, Director of IT, alongside engineers who own identity and collaboration, Microsoft platforms, networking, and client platforms. Harvey is cloud-first. We run no servers or data centers of our own. Our IT infrastructure is cloud tenants, SaaS configuration, office networks across a growing global footprint, and the automation that ties them together. Today that cross-cutting work is done on the side by each platform owner. This role makes it someone's primary job, so it gets built once, done well, and doesn't break quietly. WHAT YOU'LL DO You'll own the shared infrastructure, automation and reliability work that cuts across every IT platform. - IT cloud accounts and tenants. Own access, guardrails and cost for the cloud accounts IT runs (AWS, Azure, GCP projects for IT tooling). Be the BizTech engineering partner to Security and Infrastructure on tenant-level changes, such as cloud migrations that touch Entra and M365. - Infrastructure as code for IT. Build and run the Git repos, CI pipelines and review process for IT configuration (Okta, Jamf, Intune, Google Workspace). Platform owners keep owning their config. You own the framework they all use. - IT automation and provisioning. Own the automation behind identity lifecycle and IT workflows: SCIM and provisioning flows, onboarding and offboarding orchestration across systems, and IT workflows in Serval. - Monitoring, backup and resilience. Set up health checks and alerting for critical IT systems and integrations, config drift detection, SaaS backup (Google, Slack, M365) and tested recovery runbooks. - Scripts and internal tooling. Take over the scripts and admin utilities that live on individual laptops today. Put them in source control, document them and keep them running. - Office site standard. Work with Network and AV/Media teams to define the repeatable technical template for new offices: configuration, monitoring and documentation each site copies. Network and AV build execution stays with their owners. - Engineering practices. Raise the bar on change control, documentation and runbooks across the pillar, so primaries and backups can cover for each other. - Certificates, domains and DNS. Track and renew every certificate IT depends on (Apple Push, SAML signing, SSL, Wi-Fi/802.1X). Work with Network and CorpSec teams to own and manage DNS NS solutions for IT. Build expiry monitoring to avoid surprises. WHAT YOU HAVE - 6+ years in corporate IT engineering, systems engineering or SRE, with at least 2 years owning shared infrastructure or automation for a SaaS-first company. - Strong infrastructure-as-code experience. You've managed real systems with Terraform or similar, in Git, with pull-request review and CI. - Solid scripting in Python plus one of Bash, PowerShell or Go. You write code other people can read and maintain. - Hands-on with identity and provisioning: SAML, OIDC, SCIM and lifecycle automation in Okta or Entra. - Working knowledge of at least one major cloud (AWS, Azure or GCP): IAM, accounts and cost basics. - Comfort with DNS, TLS and certificate management, and basic enterprise networking. - You've built monitoring and alerting that people actually trust, and written runbooks that someone else used successfully. - Clear written communication. You can explain a change, its risk and its rollback to non-engineers. BONUS POINTS - Terraform providers for Okta, Google Workspace or Jamf, or config-as-code tools for Intune - Serval or similar IT automation platforms - SaaS backup and recovery tools for Google Workspace, Slack or M365 - Multi-site office rollouts across regions, including working with local vendors and ISPs - Experience at a fast-growing company where company headcount grew faster than the IT team COMPENSATION $153,000 - $210,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-RB1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai