Location: Canada Wide - Excluding Quebec
Workplace: Remote
Safe Software is seeking a Technical Support Team Lead to join our growing Customer Success team. In this role, you’ll lead a group of technical specialists who support customers using FME Form. Your focus will be on coaching the team, helping them grow, and ensuring customers receive consistent, high-quality support.
You’ll also collaborate across departments to improve customer experience, advocate for product enhancements, and drive knowledge sharing across the FME community.
ABOUT THE TEAM
The Customer Support team works with organizations around the world to ensure success with the FME platform. Within this team, the FME Form group provides timely and expert technical support. We collaborate with Sales, Product, and Development teams to advocate for improvements and enhance the customer experience. We’re a collaborative, mission-driven team that values empathy, knowledge sharing, and continuous learning.
WHAT YOU’LL BE DOING
Team Leading (Primary Focus):
- Lead the team to successfully meet support objectives.
- Set team objectives, conduct regular 1:1 check-ins, and support goal-setting through ongoing feedback and coaching.
- Act as an escalation point for complex customer issues and support the team in resolving them.
- Collaborate with other teams where needed to ensure customers get the best support possible.
- Review knowledge base content from the team and provide feedback and direction.
- Identify and implement process improvements to enhance customer support.
- Maintain active communication with the Director of Customer Support and the VP, Customer Experience.
- Identify the skills that are needed to improve the team, including the training of existing staff and hiring new members for the team.
Product Support:
- Work within support tickets to provide product support to customers.
- Engage with the Product Managers to provide expert knowledge on customer feedback and requirements to relevant teams.
- Collaborate with sales teams to understand customer needs and provide technical support during the sales process.
- Foster technical relationships with the development teams to help them understand pain points within the product.
- Work with the Community team to ensure that questions are answered promptly.
Events:
- Contribute to customer-facing events such as the Partner Summit and User Conference, including technical support and on-site engagement as needed.
Knowledge:
- Work alongside the team to share solved problems with the user community through our blog, knowledge articles, or webinars.
WHAT WE’RE LOOKING FOR
Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following:
- Bachelor’s degree in a relevant field or equivalent work experience in a technical customer-facing role.
- 3-5+ years working with technical products in a customer support capacity.
- 1-2+ years experience in a leadership role (or equivalent experience).
- Strong creative problem modelling and solving skills.
- Self-motivated and able to make decisions on the spot.
- Excellent communication and interpersonal skills.
- A demonstrated ability to learn and adapt quickly.
- Ability to work well independently and with others.
- Experience with support tools such as Zendesk, Jira, Confluence, or similar platforms.
- Soft skills: Curious, empathetic, teamwork-oriented, clear communication, humble, proactive, passionate and innovative
WHAT YOU CAN EXPECT
When you choose a career with Safe Software, you’re also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: Remote - US
About the Job:
LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles.
Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability for a growing global company. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm.
This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own managing the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders.
Responsibilities:
People Operations Leadership
Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery.
Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement.
Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right support.
Own operational readiness and execution for policies, compliance-related workflows, employment agreements, audits, immigration and mobility processes, accommodations, background checks, and other high-risk employee lifecycle activities in partnership with Legal and relevant subject-matter experts.
Improve the consistency, quality, and equity of the employee experience across U.S. and international processes while accounting for local requirements and operational complexity.
Build scalable documentation, self-service resources, controls, and standard operating procedures that reduce avoidable manual work and improve accuracy.
Manage key People Operations vendors and partnerships, including service quality, contracts, issue resolution, risk management, and performance against expectations.
Serve as an escalation point for complex People Operations issues, using sound judgment, discretion, and a strong understanding of employee trust and business risk.
Talent Acquisition Operations
Establish the operating model for Talent Acquisition Operations, including recruiting intake, role setup, approvals, job posting workflows, interview coordination, interview loop management, candidate communications, offer process support, and recruiting operations reporting.
Partner with Talent Acquisition leadership to improve recruiter and coordinator capacity, operating discipline, candidate experience, hiring-manager partnership, and consistency across recruiting workflows.
Establish clear ownership and service standards across recruiting operations, including intake quality, scheduling, interview readiness, candidate handoffs, and offer-to-onboarding transitions.
Identify opportunities to simplify and strengthen Greenhouse and connected recruiting workflows in partnership with the Director, People Programs, Systems & Analytics and technical partners.
Support scalable recruiting programs, vendor management, executive recruiting operations, contingent recruiting processes, and other Talent Acquisition priorities as the business evolves.
Use recruiting and operational signals to surface bottlenecks, clarify tradeoffs, and recommend improvements to hiring velocity, quality, candidate experience, and team capacity.
Partnership with People Programs, Systems & Analytics
Partner with the Director, People Programs, Systems & Analytics to maintain one integrated roadmap across People Operations, Talent Acquisition Operations, People programs, systems, analytics, and AI.
Translate operational pain points and stakeholder needs into clear requirements, process improvements, system enhancements, reporting needs, and measurable outcomes.
Jointly define operating metrics, service-level expectations, data requirements, and success measures for employee and candidate lifecycle processes.
Ensure new systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported after launch.
Partner on data quality, process governance, access controls, reporting definitions, and responsible use of automation and AI involving employee or candidate information.
Create a disciplined operating rhythm for prioritization, dependency management, risk review, decision-making, and communication across the People portfolio.
Cross-functional Partnership and Change
Partner closely with HRBPs, Recruiting, Finance, Legal, IT, AppEng, TechOps, Payroll, Workplace, Internal Communications, and external vendors to deliver reliable People and Talent processes.
Lead change adoption for operational changes, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement.
Bring structure to ambiguous work, identify root causes, and make practical decisions that balance employee experience, candidate experience, compliance, speed, scalability, and cost.
Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions.
Build strong relationships with business leaders and managers so People processes are understood, usable, and aligned to business needs.
Qualifications:
15+ years of experience in People Operations, HR Operations, Talent Operations, shared services, or a similarly complex People function, including 5 years leadership experience across both employee and candidate lifecycle operations.
Demonstrated success designing or scaling a global People Operations or Talent Acquisition Operations operating models at both small as well as medium-to-large sized companies.
Experience leading and developing teams across multiple operational disciplines, with a track record of creating clarity, accountability, and strong service delivery.
Strong understanding of employee lifecycle operations, recruiting operations, HR compliance, employee data, HR systems, recruiting systems, and cross-functional dependencies.
Experience with Greenhouse or an equivalent recruiting system, including workflows, approvals, reporting, integrations, or process improvement.
Experience improving operational controls, documentation, self-service, service delivery, data quality, and process consistency at scale.
Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations.
Experience partnering effectively with Legal, Finance, IT, Payroll, HRBPs, Recruiting, and business leaders on sensitive or high-impact work.
Sound judgment when handling confidential employee and candidate information, compliance-related matters, escalations, and employee experience risks.
Strong program management, prioritization, change leadership, written communication, and executive communication skills.
Ability to use data and operational metrics to diagnose issues, set priorities, measure outcomes, and communicate recommendations.
Willingness to remain close enough to the work to understand process details, remove barriers, and personally solve complex problems when needed.
About You:
You are a thoughtful, service-oriented People leader who combines operational discipline with empathy and care.
You create clarity in complex environments and are comfortable making decisions when ownership, process, or information is incomplete.
You see the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience.
You are hands-on enough to understand how work gets done and strategic enough to build a model that scales.
You build trust through sound judgment, transparency, follow-through, and respect for confidential information.
You are collaborative and pragmatic, with a strong instinct for root-cause analysis and continuous improvement.
You care about creating consistent, equitable, and people-centered experiences for employees, candidates, managers, and internal partners.
What Success Looks Like:
People Operations and Talent Acquisition Operations have clear ownership, service standards, escalation paths, and operating rhythms.
Employees, candidates, managers, HRBPs, and business leaders experience more consistent, responsive, and equitable support.
Core employee and candidate lifecycle processes are documented, measurable, scalable, and supported by appropriate controls and self-service resources.
People Operations and Talent Acquisition Operations teams are engaged, capable, and organized around the highest-value work.
Greenhouse and connected workflows support a reliable, efficient, and high-quality recruiting experience in partnership with the People systems function.
The People team has a clear, integrated roadmap across operational execution, programs, systems, analytics, and AI, with well-managed dependencies and decisions.
Operational risks, data-quality issues, manual work, and process fragmentation are identified early and reduced over time.
People leaders and business partners trust the function to deliver practical solutions, communicate clearly, and follow through on commitments.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270*
Zone 3:
All other US locations -
$163,000 - $224,070**
All Zones Inclusive of a 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with candidate needs. Exact compensation may vary based on skills, experience, and location. Restricted Stock Units, health, vision, dental, and mental health benefits are provided in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.
Location: Kyiv; Remote (Ukraine)
Workplace: Remote
[https://app.ashbyhq.com/api/images/user-content/d5fc9a0c-9608-448b-b96f-2a4966f020bf/160b8b0f-7d40-4c02-9400-1b4fd1ada701/G_LINK_OWN_COVER_1.png]
About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 350 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.
Our values:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
About project
Our product is an AI model orchestrator that brings dozens of AI models into one simple interface with a single token balance - no need for multiple subscriptions or separate tools.
We’re looking for a User Acquisition Manager to build and own the UA function from the ground up. You’ll have a lot of freedom to shape the strategy, test new approaches, build scalable acquisition processes, and directly influence the product’s growth.
And this is not just another UA role - you’ll have the opportunity to grow into a Lead position and build the direction around yourself.
Responsibilities
- Own the User Acquisition process end-to-end, including campaign launches, day-to-day management, performance analysis, and ongoing optimization.
- Analyze campaigns, funnels, and creatives on a daily basis and use data to identify growth opportunities and define clear rules for campaign optimization.
- Develop creative ideas and work closely with the team to turn them into performance-driven concepts.
- Conduct audience research from a performance marketing perspective, including demographics, interests, behaviors, and pain points.
- Lead brainstorming sessions and develop marketing hypotheses across creatives, funnels, and ad campaigns.
Requirements
- 3+ years of experience in paid acquisition within product companies
- Strong hands-on experience with AppLovin and Meta Ads
- Expertise in both web and mobile acquisition
- Experience with AI-powered automation tools, such as Birch
- Hands-on experience with attribution tools (AppsFlyer / Adjust)
- Strong understanding of full-funnel performance metrics and data-driven decision-making
- Analytical mindset with a strong focus on performance optimization
- Strong execution skills and attention to detail
Would be a plus
- Experience with TikTok acquisition
- Understanding of A/B testing
Employee Benefits:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy, autonomous hub) and 50% compensation for coworking spaces worldwide to ensure everyone has a comfortable and inspiring workspace.
- Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday.
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Partner Success Manager
, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote, but are open to other East Coast locations.
What You'll Do
Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership
Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate multi-year and highly complex contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 4+ years of relevant work experience, including client facing experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations
Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Compensation and Benefits:
Base Salary Range: $85,000 - $110,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
Location: Miami Florida; Atlanta Georgia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
,
you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote), but are open to other East Coast locations.
What You'll Do
Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Who You Are
You have minimum of 6+ years of relevant work experience, including client facing experience
Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
Comfortable with frequent travel, you're excited to connect with partners face-to-face
Compensation and Benefits:
Salary Range: $145,000-$165,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
#LI-KS2
Location: Boston
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
- Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
- Travel is occasionally required to meet with customers, approximately 1–3 times per quarter.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
- Experience working in or adjacent to the Legal industry a plus but not required
COMPENSATION
$240,000 OTE with a 50/50 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: European Union; Moldova; Albania; Malta; Croatia; Czech Republic; Slovenia; Spain; Hungary; Montenegro; Estonia; Cyprus; Greece; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
One of the RubyLabs’ portfolio companies is looking for a highly experienced and specialized Senior Growth Product Manager to join our team. The primary focus of this role is to drive top-of-funnel growth through optimizing our funnel stages, leading to user registration and payment. This role requires direct experience in managing and improving web funnels in a B2C environment.
KEY RESPONSIBILITIES
- Funnel Optimization: Define and implement hypotheses to improve the conversion rate (CR) to purchase and lifetime value (LTV) within the web funnel.
- Data-Driven Strategy: Dive deep into data on the competitive environment and user behavior to propose strategies that drive customer acquisition efficiency and improve CPA.
- Testing Roadmap: Run a robust testing roadmap, driving continuous improvement in the web funnel. You will ensure that strict quarterly KPIs are met and exceeded.
- Cross-Functional Collaboration: Collaborate closely with designers, developers, and other key stakeholders to seamlessly execute optimization strategies, from product requirement documents to execution.
- Agile Ceremonies: Assist Engineering team in leading agile software development ceremonies, including daily standups, grooming, planning, and retrospectives.
- Ownership of Results: Lead the entire growth process, taking full responsibility for results, from hypothesis creation to final implementation and evaluation.
- UA Collaboration: Work hand-in-hand with the User Acquisition (UA) team to build and optimize the full flow, ensuring that every step, from the first user interaction through registration and payment, is optimized for growth.
- User Pain Points: Deeply understand user pain points and behaviors, leveraging this understanding to determine the most effective strategies for selling our product.
QUALIFICATIONS
- Proven experience with web funnel optimization in a B2C environment.
- 4+ years of growth product management experience, specializing in B2C subscription models.
- Ability to define, run, and analyze A/B tests specifically for web-based funnels.
- Experience leading growth initiatives with a focus on improving CR, LTV, and other performance metrics.
- Strong collaboration skills to work effectively with cross-functional teams including designers, developers, and data science teams.
- Ability to manage multiple growth initiatives and meet strict quarterly KPIs.
- Strong problem-solving skills with a user-first mindset, aiming to understand pain points and optimize user experience.
- Experience in building and executing strategic roadmaps for growth testing.
- Familiarity with leading agile software development ceremonies is a plus.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Take-Home Assessment
- Technical Interview (45 minutes)
- Final Interview (30 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: San Francisco, CA or Redwood City, CA
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU?
Box is redefining how enterprises manage and unlock value from their content in an AI-first world. In this role, you will partner with enterprise customers not only to adopt Box, but to transform how work gets done across their organization using content and AI.
You will serve as a strategic advisor and operator, helping customers understand their current content workflows, identify opportunities for improvement, and design future-state solutions that drive measurable business outcomes.
You will work closely with executive stakeholders and cross-functional teams to align on priorities, drive change management, and ensure that Box delivers tangible impact.
This role represents the evolution of Customer Success at Box—from driving adoption to driving transformation. The ideal candidate combines customer success, consulting, and solution-oriented thinking—someone who is curious about how businesses operate, comfortable navigating ambiguity, and motivated by driving real outcomes.
WHAT YOU'LL DO
Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization
Partner with customers to map and redesign critical workflows
Identify and activate AI-powered use cases within these workflows
Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions
Lead change management efforts to drive adoption of new workflows and behaviors, including stakeholder alignment, enablement and executive engagement
Conduct strategic adoption business reviews that focus on outcomes, ROI and future opportunities
Proactively identify risks and opportunities within accounts, using both qualitative insight and data to guide action
Partner cross-functionally with Sales, Product, Engineering and Professional Services to:
Expand Box’s footprint within the customer
Influence product direction based on real-world use cases
Deliver cohesive, high-impact solutions
Serve as the voice of the customer, bringing structured insights on workflows, pain points and AI opportunities back to internal team
WHO YOU ARE
We are an AI-first company. You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact
2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing managing a book of business
Experience working with enterprise customers and engaging with senior stakeholders and executives
Demonstrated ability to translate customer needs into practical solutions and business outcomes
Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level
Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code
Strong communication and storytelling skills, with the ability to articulate value clearly and persuasively
Proactive, self-directed, team player who brings fresh ideas for user adoption, churn mitigation and expansion
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$86,500
—
$133,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$86,500
—
$133,000 USD
Location: San Francisco
We're looking for a commercially driven, AI-fluent sales professional to join Asana's AI GTM Account Executive Team
. Our sales team is committed to understanding and meeting the unique needs of each customer by delivering exceptional value through tailored solutions and strategic partnerships
. The AI GTM Account Executive Team acts as the overlay commercial subject matter expert for Agentic Work Management—the foundation that makes Asana the operating system for Human-Agent Teams. Operating as a specialist overlay to core Account Teams, you will partner intentionally on critical deals, scale expertise across regions through enablement and playbooks, and serve as a dedicated hands-on partner to Account Executives to drive AI product revenue
.
Th
is role is based in our San Francisco office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays depends
on the type of work you do and the teams with which you partner
. If you're interviewing for th
is role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Drive AI product revenue across your region:
Partner with Account Executives as a co-prime on AI opportunities, owning commercial strategy, pitch co-development, business case construction, and direct customer engagement from discovery through close
.
Serve as commercial subject matter expert:
Advise account teams and customers on positioning, packaging, pricing strategy, and ROI across AI Studio, AI Teammates, Dash, and Stack AI
.
Lead commercial NPI:
Build initial talk tracks, qualification guidance, and pitch materials for new AI products moving from launch to scale
.
Align with frontline sales managers:
Partner closely with sales leadership and Account Executives in forecast calls, pipeline reviews, and team meetings to elevate regional AI fluency
.
Build deals for speed to value:
Help customers identify high-impact AI use cases, run structured proof-of-value pilots, and establish ROI metrics prior to deal close
.
Represent Asana’s AI vision:
Present AI strategy to senior and C-level executives, connecting Asana’s roadmap to customer digital transformation goals
.
Provide field feedback:
Act as a critical feedback loop to Product, Product Marketing, and R&D teams by translating customer insights and objections into actionable product input
.
Serve as the regional commercial voice:
Provide leadership with visibility into regional AI trends, opportunities, and risks
.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
8+ years of experience in a commercial, customer-facing sales or overlay role (e.g., Account Executive, Sales Specialist) with a track record of driving revenue
.
Strong fluency in AI concepts (LLMs, agents, context management, MCPs, generative AI) and the ability to translate technical value into business ROI
.
Proven track record of developing compelling commercial narratives and pitch materials aligned to customer pain points
.
Executive presence with confidence leading strategic workshops and presenting AI strategy to C-suite stakeholders
.
Analytical approach to commercial deal structures, ROI modeling, pricing, and packaging
.
Experience building scalable enablement assets and delivering training to
sales teams
.
Adaptability in fast-paced environments with evolving priorities and new product introductions
.
Collaborative mindset with strong c
ross-functional partnership skills across sales and technical teams
.
At Asana, we're com
mitted to building teams that include a variety of background
s, perspectives, and skills, as this is critical to helping us ach
ieve our mission
. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our miss
ion
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the On-Target Earnings (OTE) range is $290,000 - $330,000
. The total OTE includes a base salary range of $203,000 -$231,000 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan)
. These ranges are a guideline; actual base salary and OTE may vary based on vari
ous factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified
.
In addition, your compensation package ma
y include additional
components such as equity and benefits
.
If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees
worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.
TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.
TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.
Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth.
- Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact.
CORE RESPONSIBILITIES
TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
New Customer Onboarding
- Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
- Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
Account Health Management
- Monitor seat utilization, adoption trends and Champion/Stakeholder engagement.
- Build and run adoption plans and account reviews to maintain or improve health.
- Spot risks early and build recovery plans with the account team.
- Deliver ongoing change management and enablement so customers keep maturing on the platform.
Workflow Mapping (IER Framework)
- Run Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions that map current-state and future-state processes.
- Recommend optimizations and create workflow templates that scale across teams.
AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations aligned to their business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
Customer Success & Expansion
- Serve as the technical partner to assigned accounts and connect adoption to business value.
- Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions and AI upsells.
Cross-Functional Collaboration
- Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support.
- Partner with account teams to keep delivery and success aligned.
QUALIFICATIONS
Required
- 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar)
- 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform
- Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes
- Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context
- Strong project and program management skills, including complex, multi-stakeholder engagements
Preferred
- Background in professional services, implementation management or consulting at a SaaS company
- Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain
- Technical aptitude with integrations, APIs, automation logic and data modeling
- Experience positioning or selling services alongside renewals and expansions
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions.
- AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions.
- Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans.
- Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity.
- Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes.
- Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results.
WHAT SETS YOU APART
- You've worked at, implemented or sold against project management or work management platforms.
- You've run enterprise implementations and know change management firsthand.
- You think in workflows and systems, not just relationships.
- You've built something with AI that a team actually runs on, and you can walk us through how it works.
- You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes.
#LI-SM1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
Modal builds the infrastructure that lets engineers run AI workloads without the usual pain. To do this well, we need exceptional people, and that’s where you come in.
As the first dedicated GTM recruiter on our Talent team, you’ll own sales, GTM, and G&A searches end-to-end. You’ll work closely with our Head of Talent, founders, and GTM leads to shape how we hire and help bring in the people who will define what Modal becomes.
WHAT YOU'LL WORK ON:
- Drive full-cycle recruiting for key hires across GTM and G&A functions (sourcing, pitching, guiding interviews, and closing candidates)
- Partner with GTM leaders to understand the real work and calibrate on what great looks like
- Help set our hiring bar and how we evaluate talent
- Execute creative top-of-funnel strategies that resonate with a strong community of experienced GTM talent
- Deliver a fast, respectful, honest candidate experience
- Bring an equity lens to every stage of the process
- Use data and market context to keep searches on track and expectations aligned
- Support candidates as a trusted guide through high-stakes decisions
YOU MAY BE A FIT IF:
- You know GTM recruiting inside and out and enjoy challenging searches
- You’re curious: you ask the right questions and love understanding how things actually work
- You influence with insight and honesty, not by simply having the loudest voice in the room
- You move quickly and communicate clearly, even when things get messy
- You’re a strong closer who builds trust early and stays ahead of concerns
- You’re steady when priorities shift and can recalibrate without losing momentum
- You care about people and want them to have a thoughtful, fair, and human experience throughout the process
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high.
As Senior Director, you will serve as Head of our Consumer Protection Team, reporting to our COO. You will be directly responsible for accelerating the maturation of CPT from reactive pain point remediation, to proactive value creation. You will set the strategic priorities and success metrics that get us there, and build and manage the team to deliver against those targets. This role sits at the intersection of Product, Credit Risk, Marketing, Customer Success, and Legal & Compliance, shaping the roadmap and driving business decisions at all altitudes, including with our executive leadership team.
This is an outstanding opportunity for a high-agency problem-solver who cares deeply about doing right by consumers, and thrives working across a dynamic fast-moving business. You will develop a uniquely deep understanding of what it takes to operate a payments business at scale, and use that to drive outsized impact.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
What you’ll do
Own CPT’s strategy:
Develop the team’s roadmap, operating priorities, and success metrics – all centered on doing right by our customers
Lead the team:
Develop and manage a high-performing team; set the operating model and foster top talent
Build lasting infrastructure:
Design the reporting systems, frameworks, and processes that scale CPT's capabilities over time
Influence the organization:
Partner with senior leaders across the company to set goals and policies that serve CPT’s mandate
Create customer good:
Identify and champion opportunities for Flex to deliver more value for its customers
Spearhead special projects:
Personally lead some of CPT's highest-priority initiatives end-to-end – from problem definition and strategy, through execution and delivery
Drive decision-making:
Distill progress into executive-facing monthly memos and facilitate review meetings that force the right conversations and decisions
Key qualifications
10+ years of professional experience, ideallyin management consulting and/or S&O, Biz Ops, or Chief of Staff roles at high-growth companies
Prior team leadership experience preferred: you’ve built and developed high-performing teams, and take genuine ownership over the growth of the people around you
Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building
Thrive in fast-paced, dynamic environments and maintain composure amid competing priorities
Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”)
Skilled at influencing up: you bring the right conversations to leadership, push back when needed, and earn trust through substance, not title
Strong bias for action, paired with obsessive attention to detail and a high bar for work quality
Excellent written and verbal communicator, able to distill complexity into clear, executive-ready narratives
Exceptionally analytical, adept at identifying the right metrics and rigorously interrogating data, both independently and through others
Demonstrated AI fluency: you actively leverage AI tools to accelerate analysis, improve team workflows, and drive better decisions, and you set the standard for how your team uses them
Genuine passion for doing right by customers; we care about our mission, and you should, too!
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$264,000
—
$330,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Sydney, Australia
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid Market Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.
This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.
What will I be doing?
Lead the growth and adoption of Fin across your Mid Market territory, with both new prospects and existing customers
Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
Own and grow a portfolio of existing customers, driving expansion, retention, and long-term loyalty
Engage executives and operators to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
Manage a high volume of deals, including complex six-figure opportunities across new and existing business
Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
Stay at the cutting edge of AI using the best internal tooling and enablement in the market
Raise the bar for the team by mentoring peers and sharing winning plays
What skills do I need?
5+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
Experience, passion and success in outbound prospecting
Proven success navigating procurement, complex renewals and senior decision makers
Experience selling products with technical complexity or thorough implementation
AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities
Bonus skills & attributes
Experience selling AI-powered products
Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
Demonstrated leadership and influence within your team and across functions
A growth mindset, intellectual curiosity and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Jakarta, Indonesia; Bandung, Indonesia; Surabaya, Indonesia
Insurance is one of the world's largest industries and one of the most painful to interact with
. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to.
You will not be picking up tickets. You will be deciding what to build, prototyping it on Monday, shipping a draft to a real customer by Friday, and improving it from real usage. We expect you to push the product, the codebase, and the way we work.
Why This Role Exists
We are looking for someone who treats AI as a creative material, not a feature on a roadmap. The next year of insurance is being defined right now. What gets automated, what gets reimagined, what gets thrown out. We want builders who want to be in that room and ship the answer.
The team is small. The mandate is large. If your highest-energy work has historically come from solving real problems end to end, this is the seat.
What You Will Do
Own outcomes, not tickets.
Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself.
Build with AI as a primary tool, not a chatbot bolt-on.
OCR, document understanding, generation, agent loops, evaluation harnesses. You decide where each fits.
Ship prototypes fast, then make them production-grade.
A working demo on day three beats a perfect plan on day ten.
Work directly with customers.
You will see real claims, real underwriting screens, real broker workflows. You will watch users hit dead ends and decide what to fix.
Raise the bar on the codebase.
Reviews, refactors, testability, observability. Not as policy, as habit.
Push the team forward.
Skills, agents, internal tools, engineering standards. Propose them, build them, get them adopted.
Who You Are
You ship.
Ideas without execution do not count for you.
High agency.
You do not wait for a card to be assigned. You see what is worth doing and you start.
Strong opinions, loosely held.
You make calls with incomplete information and change your mind when the evidence shifts.
Curious about the domain.
Insurance is messy and full of weird incentives. That intrigues you, not annoys you.
Fluent with AI.
You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully.
Care about humans on the other end.
Insurance done right gives people peace of mind in their worst weeks. That is the point.
Your Toolbox
We use Node.js + TypeScript + Nest.js on the back end, Vue (and some React) on the front end, GraphQL, MongoDB, Docker, AWS. AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents. You do not need to have used every piece. You do need to be the kind of engineer who picks up a new tool and is shipping with it within the week.
What We Expect at This Level
6+ years building production systems.
Track record of complex, customer-facing software shipped, not just maintained.
Real AI experience.
You have built and shipped at least one substantive AI-driven feature. POCs that died in a notebook do not count here.
Strong fundamentals.
OO, design patterns, testing, web security, performance. You do not need a refresher.
Cloud comfort. AWS, Azure, or GCP.
At least one in depth, the rest enough to hold a conversation.
Communication.
You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one.
Not Suitable for the Role If…
You prefer tickets assigned to you over choosing what to build.
You measure your work in lines of code, not outcomes.
You see AI as a buzzword to put on your CV rather than a tool you have actually used in anger.
You want a process-heavy environment with detailed specs handed down from product.
You are looking for a maintenance role on a finished platform.
Why CoverGo
Insurance is the rare industry where AI can save people hours of their worst weeks. We are already shipping AI-powered claims, underwriting, distribution, and document automation to enterprise carriers across five continents. The platform is real. The customers are real. The next chapter is yours to help write.
Why You'll Love Working Here
100% Remote Work
Paid Annual Leave
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Dammam, Saudi Arabia
We are looking for an experienced
IT Solution Analyst – Business Solutions
to support the
eMarketPlace
platform and related digital commerce solutions.
The role will be responsible for understanding business requirements, translating them into scalable technology solutions, supporting solution design and implementation, and working closely with business and technology stakeholders to deliver effective
eCommerce and marketplace capabilities
.
The ideal candidate should have strong experience in
eMarketPlace solutions, commerce solutions, eCommerce platforms, CommerceTools, MACH architecture, guided buying, and eCatalogue solutions
.
Key Responsibilities & Accountabilities
Analyze business requirements and translate them into functional and technical solution requirements.
Support the design, implementation, and enhancement of
eMarketPlace and eCommerce solutions
.
Work closely with business stakeholders to understand business processes, pain points, and future requirements.
Define solution approaches that align with business objectives, enterprise architecture, security, integration, and technology standards.
Support the implementation and optimization of
CommerceTools
and other commerce-related platforms.
Work with solution architects, developers, product owners, vendors, and business teams throughout the solution lifecycle.
Analyze existing systems and processes and identify opportunities for improvement, automation, and digital transformation.
Support
MACH architecture
principles, including Microservices, API-first, Cloud-native, and Headless approaches.
Support
guided buying
capabilities and digital procurement/customer purchasing journeys.
Define and document requirements for
eCatalogue
solutions, product information, pricing, availability, and related marketplace capabilities.
Develop functional specifications, user stories, process flows, use cases, and acceptance criteria.
Support integration requirements between the marketplace/eCommerce platform and enterprise systems such as ERP, CRM, PIM, payment, logistics, identity, and other business applications.
Participate in solution evaluations, technical discussions, proof-of-concepts, and vendor assessments.
Work with development and testing teams to ensure that delivered solutions meet business and functional requirements.
Support system testing, UAT, defect resolution, deployment, and post-production stabilization.
Identify risks, dependencies, gaps, and opportunities associated with proposed solutions.
Ensure that solutions are scalable, secure, maintainable, and aligned with enterprise technology standards.
Prepare solution documentation and maintain relevant technical and functional artifacts.
Provide ongoing support and continuous improvement for eMarketPlace and commerce solutions.
Requirements
5–7 years of relevant experience
in IT business solutions, solution analysis, eCommerce, digital commerce, marketplace, or related domains.
Strong experience with
eMarketPlace solutions and commerce platforms
.
Hands-on or strong functional experience with
CommerceTools
.
Strong understanding of
eCommerce and digital commerce architectures
.
Experience with
MACH architecture
and modern headless commerce concepts.
Experience with
guided buying
and digital purchasing/procurement journeys.
Experience with
eCatalogue
solutions and product/catalog management.
Experience gathering, analyzing, documenting, and translating business requirements into technology solutions.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Engineering Manager
Location: Remote US
Compensation Range: $200,000 - $220,000 base plus bonus and equity
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
What You’ll Do:
The Huntress team seeks a Staff Software Engineer to join our SOC Experience team. This team builds the human-analyst side of Huntress’ SOC platform: the investigation and triage experience analysts use to work a case, the remediation actions they take, the queues that route and prioritize incoming work, and the customer-facing reporting that closes the loop with customers. Your contributions will help Huntress improve analyst efficiency, reduce toil, and drive customer outcomes as we scale
protection for the 99%
.
As a Staff Software Engineer, you’ll provide technical leadership across this surface area: shaping architecture and design direction, converting ambiguous requirements into functional workflows and data models, raising the bar on code quality and testing, and mentoring engineers across the team. You’ll partner closely with Product, UX, and SOC stakeholders to turn operational pain points into reliable, auditable systems, and you’ll go deep in the code yourself. This is a full-stack role with real front-end weight: the analyst experiences you’ll build are data-dense, interactive interfaces, and you’ll set the bar for front-end quality as well as the back end.
Responsibilities:
Provide technical leadership across the SOC Experience surface area: investigation and triage experience, remediation actions, queues, and customer-facing reporting.
Lead and develop high-quality software, software designs, and architecture
Design and build analyst-facing interfaces end to end, from data model to browser, and set the standard for front-end quality (usability, performance, accessibility, reusable patterns) in partnership with UX
Set the standard for engineering excellence on the team through code review, test plan review, and hands-on pairing
Lead security-by-design reviews of designs and code
Focus on the full lifecycle of the systems you build, including evolution, configuration, and risk management, not just initial delivery
Share ownership of delivery, reliability, and uptime for the features you build, with observability and test automation built in
Mentor engineers across the team to help them grow into harder problems
Balance technical rigor with pragmatism: push back when a shortcut creates real risk, and push back on over-engineering when the goal is discovery or speed
Partner with Product, UX, and SOC stakeholders to turn operational pain points into reliable, auditable systems
What You Bring To The Team:
10+ years of experience developing complex software products
5+ years of programming in Ruby on Rails
Strong front-end fundamentals (JavaScript, HTML, CSS) and experience building complex interactive UIs with modern component-based frameworks; today’s stack is Hotwire, Turbo, and Stimulus, but you can reason outside that box
Experience with AWS or other public cloud environments, and Linux-based infrastructure
Experience with relational databases such as Postgres
Experience with AI coding tools, such as Claude Code
Preferred Qualifications:
Experience with ClickHouse
Experience building cybersecurity products, or building/operating a SOC platforms
Experience with Hotwire, Stimulus, Turbo
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
If you have questions about your personal data privacy at Huntress, please visit our
privacy page
#BI-Remote
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to financial institutions across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with banks, insurance companies, and financial research institutions. You'll leverage your consultative sales expertise in the financial services sector to propel revenue growth while becoming a trusted partner to financial stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in banking, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with financial decision-makers.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic within the financial services sector. Navigate complex financial institutions to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to financial services procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze financial market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within financial departments, research centers, and administrative offices. Collaborate cross-functionally to differentiate our offerings for financial applications
Navigate complex financial stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus
Inform product roadmaps and features by gathering feedback from financial users and conveying financial market needs. Provide insights that strengthen our value proposition for financial services
Continuously refine the financial services sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
12+ years of B2B sales experience in financial services technology in SaaS, API solutions, or emerging technologies
A track record of managing complex sales cycles within financial institutions and securing strategic deals by understanding both technical requirements and financial use cases
Demonstrated ability to navigate financial bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments
Extensive experience negotiating complex agreements within financial services procurement frameworks and policies
Proven experience exceeding revenue targets in the financial services sector by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various financial audiences, from analysts and researchers to senior executives
Deep understanding of financial services buying cycles, decision-making processes, and key pain points
A strategic, analytical approach to assessing the financial services market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications in financial services. You feel strongly about ensuring frontier AI systems are developed safely and ethically for financial use
À propos du poste
En tant qu'Enterprise Account Executive chez Anthropic, vous rejoindrez l'équipe fondatrice chargée de faire découvrir notre API de productivité IA de pointe et nos solutions SaaS aux institutions financières des marchés EMEA. Vous favoriserez l'adoption d'une IA de pointe et sûre en concluant des contrats stratégiques avec des banques, des compagnies d'assurance et des instituts de recherche financière. Vous mettrez à profit votre expertise de la vente consultative dans les services financiers pour accélérer la croissance du chiffre d'affaires. Vous nouerez aussi des relations de confiance avec les parties prenantes du secteur financier et les aiderez à intégrer et à déployer l'IA, tout en leur faisant découvrir l'étendue de ses capacités dans la banque, la recherche et l'administration. En collaboration avec les équipes GTM, Produit et Marketing, vous affinerez en continu notre proposition de valeur, notre méthodologie de vente et notre positionnement, afin qu'ils trouvent un écho auprès des instances décisionnelles du secteur financier.
Le profil idéal a à cœur de développer de nouveaux segments de marché, de repérer les opportunités à fort potentiel et de mettre en œuvre les stratégies qui permettent de les saisir. En favorisant le déploiement des produits émergents d'Anthropic, vous aiderez les entreprises à acquérir de nouvelles capacités tout en contribuant au développement éthique de l'IA.
Responsabilités :
Remporter de nouveaux contrats et générer du chiffre d'affaires pour Anthropic dans le secteur des services financiers. Vous orienter au sein d'institutions financières complexes pour atteindre les personnes décisionnaires clés, leur présenter nos services et les aider à réussir avec Anthropic. Vous piloterez l'intégralité du cycle de vente, de la première prise de contact à la signature.
Concevoir et mettre en œuvre des stratégies commerciales innovantes, adaptées aux cycles d'achat et aux processus budgétaires des services financiers, afin d'atteindre et de dépasser les objectifs de chiffre d'affaires. Analyser le paysage, les tendances et les dynamiques des marchés financiers pour traduire les plans stratégiques en actions et campagnes commerciales ciblées.
Piloter l'expansion sur le marché en identifiant de nouveaux cas d'usage au sein des directions financières, des centres de recherche et des services administratifs. Collaborer de manière transverse pour différencier nos offres destinées aux applications financières.
Naviguer dans des écosystèmes complexes de parties prenantes (direction générale, services administratifs, DSI et services achats) afin de construire un consensus.
Contribuer à la feuille de route et aux fonctionnalités produit en recueillant les retours des équipes utilisatrices du secteur financier et en relayant les besoins du marché. Apporter des éclairages qui renforcent notre proposition de valeur pour les services financiers.
Affiner en continu la méthodologie de vente dédiée aux services financiers en intégrant les enseignements dans des playbooks, des modèles et des bonnes pratiques. Identifier des améliorations de processus qui optimisent la productivité et la cohérence commerciales.
Ce poste pourrait vous correspondre si vous avez :
Au moins 12 ans d'expérience en vente B2B dans les technologies pour les services financiers (SaaS, solutions API ou technologies émergentes)
Une solide expérience de la gestion de cycles de vente complexes au sein d'institutions financières et de la conclusion de contrats stratégiques, fondée sur une compréhension fine des exigences techniques comme des cas d'usage financiers
Une capacité avérée à naviguer dans les structures bureaucratiques et les processus d'achat du secteur financier, en construisant un consensus entre des parties prenantes variées, dont la direction, les services administratifs et les DSI
Une vaste expérience de la négociation d'accords complexes dans le cadre des politiques et procédures d'achat des services financiers
Une expérience confirmée du dépassement des objectifs de chiffre d'affaires dans les services financiers, grâce à une gestion efficace d'un pipeline et d'un processus de vente en constante évolution
D'excellentes compétences en communication et l'aisance nécessaire pour présenter devant des publics financiers variés, des analystes et des équipes de recherche jusqu'aux membres de la direction
Une connaissance approfondie des cycles d'achat, des processus de décision et des principales problématiques du secteur des services financiers
Une approche stratégique et analytique du marché des services financiers, alliée à une exécution tactique et créative pour saisir les opportunités
Un intérêt marqué pour les systèmes d'IA avancés et leurs applications dans les services financiers, voire une expérience dans ce domaine. Le développement sûr et éthique des systèmes d'IA de pointe pour les usages financiers vous tient particulièrement à cœur.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Austin
Workplace: Hybrid
About the Role
We're hiring an SDR (Sales Development Representative) to join our team at Cyberhaven, based in Austin, TX or Mountain View, CA. In this role, you'll play a key part in driving top-of-funnel pipeline for a cutting-edge, highly technical product that's redefining data loss prevention and insider risk. You’ll work closely with our Sales and Marketing teams to identify, engage, and qualify prospects at some of the world’s most innovative companies.
What you'll do
- Identify and research target accounts and key stakeholders within innovative organizations
- Engage prospective customers through thoughtful, strategic outreach via email, phone, and social channels
- Qualify inbound and outbound leads for the sales pipeline by understanding prospect needs and uncovering pain points
- Collaborate with Sales and Marketing teams to refine messaging and develop effective campaigns
- Maintain accurate records and engagement activities in CRM and sales engagement tools
- Consistently build and nurture a strong early-stage pipeline
Who you are
- Have 6+ months of SDR experience at a SaaS company with a highly technical product, cybersecurity experience is a plus
- Comfortable learning and speaking to technical concepts, and translating them into clear business value for prospects
- Skilled communicator - both written and verbal with the ability to engage technical and non-technical stakeholders alike
- Proven experience in B2B sales or business development, with a focus on qualifying complex buying cycles and building early pipeline
- Proficient with CRM and sales engagement tools like Salesforce, Outreach, Salesloft, or Sales Navigator (or comparable platforms)
- You approach outreach with thoughtfulness and strategy, using personalization to break through the noise and connect with the right buyers
- Strong problem-solving skills and the ability to identify customer pain points through research and discovery
- A collaborative team player who works well with marketing, sales, and technical teams to deliver a seamless buyer experience
- Location in Austin, TX or Mountain View, CA - Hybrid 3 days in office
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
УдалённоRemote - US
УдалённоKyiv; Remote (Ukraine)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Miami Florida; Atlanta Georgia; We're ideally looking for candidates in Miami or Atlanta (remote, but are open to other East Coast locations
seniorMiami Florida; Atlanta Georgia; We're ideally looking for candidates in Miami or Atlanta (remote), but are open to other East Coast locations
ГибридmiddleBoston
УдалённоseniorEuropean Union; Moldova; Albania; Malta; Croatia; Czech Republic; Slovenia; Spain; Hungary; Montenegro; Estonia; Cyprus; Greece; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
San Francisco, CA or Redwood City, CA; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
San Francisco
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
ОфисSan Francisco; New York
headNew York, NY; San Francisco, CA; For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program; For candidates outside of these areas, you may be eligible for our relocation assistance program
middleSydney, Australia
УдалённоseniorJakarta, Indonesia; Bandung, Indonesia; Surabaya, Indonesia