Location: Mulhouse
Workplace: Remote
ET SI TON EXPERTISE COMPTABLE DEVENAIT UN VÉRITABLE LEVIER POUR AIDER LES ENTREPRENEURS ET LES CABINETS À MIEUX PILOTER LEUR ACTIVITÉ ?
Chez Pennylane, nous construisons le logiciel de pilotage financier préféré des PME européennes. Notre plateforme aide les entrepreneurs à gagner du temps sur les tâches comptables et financières, et permet aux cabinets d’expertise-comptable de se concentrer davantage sur le conseil et l’accompagnement de leurs clients.
Aujourd’hui, nous recrutons une personne ayant exercé comme collaborateur ou collaboratrice comptable en cabinet, et souhaitant mettre son expertise métier au service de l’accompagnement de nos utilisateurs. Ta connaissance de la comptabilité et des réalités quotidiennes des cabinets te permettra de comprendre rapidement leurs problématiques, de leur apporter des réponses adaptées et de les aider à tirer pleinement parti de Pennylane.
🌍 PENNYLANE, C'EST QUOI ?
Pennylane est une fintech française parmi les plus dynamiques du pays, actuellement en pleine expansion à l'échelle européenne.
En 6 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoia, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leurs débuts
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1 000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs qui recommanderaient Pennylane à leurs proches
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail vraiment flexible
🚀 Déjà plus de 900 000 TPE/PME et plus de 6 000 cabinets d'expertise-comptable utilisent Pennylane en France !
🎯 TON RÔLE
Tu rejoins l’équipe Support applicatif et technique en tant qu’expert métier et plateforme.
Tu es l’interlocuteur privilégié des dirigeants, des comptables internalisés et des cabinets d’expertise-comptable qui utilisent Pennylane pour gérer leur comptabilité et leurs finances.
Au quotidien, tu analyses leurs problématiques, les accompagnes dans la résolution de leurs demandes et les aides à tirer pleinement parti de la plateforme. Tu contribues également à l’amélioration du produit en faisant remonter des retours structurés aux équipes internes.
📋 TES MISSIONS
Support et résolution de problèmes
- Réceptionner, qualifier et analyser les demandes des utilisateurs
- Comprendre leur problématique et leur contexte métier
- Apporter des réponses claires, pédagogiques et adaptées
- Assurer le suivi des tickets jusqu’à leur résolution complète
- Escalader les sujets complexes aux équipes techniques ou produit
- Garantir un haut niveau de qualité de service
Accompagnement des migrations
- Aider les comptables en entreprise et en cabinet à intégrer leurs données dans Pennylane
- Comprendre les enjeux liés à la migration depuis un autre logiciel comptable
- Identifier les éventuelles difficultés et coordonner leur résolution
- Participer à l’amélioration des processus et de la documentation associés
Amélioration continue et partage d’expertise
- Créer et mettre à jour les supports d’aide destinés aux utilisateurs
- Identifier les questions récurrentes et favoriser l’autonomie des clients
- Partager tes connaissances comptables avec l’équipe
- Faire remonter les irritants et les besoins aux équipes produit
- Proposer des améliorations sur les process et les outils internes
🚀 TES PREMIERS MOIS CHEZ PENNYLANE
- Tu te formes sur le produit et les process de l’équipe
- Tu découvres l’entreprise, sa vision et ses différents départements
- Tu apprends à identifier les parties prenantes et à collaborer efficacement
- Tu commences à traiter des demandes liées à la comptabilité
- Tu gagnes en autonomie et prends en charge tes demandes de bout en bout
- Tu traites des problématiques de plus en plus complexes
- Tu contribues aux supports d’aide et au partage de connaissances
- Tu deviens un relais de la voix du client auprès des équipes produit
Et ensuite
Tu deviens progressivement un expert produit et métier, capable d’identifier les axes d’amélioration et de porter des projets. Des évolutions vers des sujets Support plus complexes, la gestion de comptes ou la mise en œuvre de Pennylane sont également possibles.
🙋 LE PROFIL QUE NOUS RECHERCHONS
- Formation comptable : BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Bachelor Responsable administratif et comptable, Master CCA ou équivalent
- Au moins 3 ans d’expérience en cabinet d’expertise-comptable
- Idéalement, au moins trois périodes fiscales réalisées
- Une expérience en contact direct avec des dirigeants est un plus
- Solides connaissances des principes comptables et de la réalité des cabinets
- Appétence pour les outils numériques et les nouvelles technologies
- Autonomie, curiosité et capacité à résoudre des problèmes
- Excellentes qualités rédactionnelles et pédagogie
- Sens du service et aisance dans la relation client
- Capacité à travailler en équipe et à s’adapter rapidement
- Envie d’apprendre et de suivre les évolutions du produit
- Anglais professionnel (compréhension écrite, orale et expression écrite)
- La connaissance de Pennylane est un plus
⚙️ LE PROCESS DE RECRUTEMENT
1. Un premier échange avec un recruteur, 30 minutes
2. Un entretien et un cas pratique avec un membre de l'équipe, 1 heure
3. Un entretien final avec la manager d'équipe, 45 minutes
🎁 CE QUE L’ON PEUT T’OFFRIR
- Une mutuelle Alan Blue et Alan Mind
- Des tickets restaurant via Swile
- Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
- Un budget mensuel pour travailler depuis chez toi ou dans un espace de coworking
- Des bureaux situés à quelques minutes de Saint-Lazare, à Paris
- Une enveloppe de BSPCE
- Un accès à 8 000 salles de sport et plus de 300 activités bien-être via Gymlib
- Un Mac
- Un accès à Busuu pour perfectionner ton anglais
- Des Tech Days tous les 3 mois et un séminaire annuel
- Des activités sportives et des événements réguliers entre collègues
🌱 POUR T’ÉPANOUIR CHEZ PENNYLANE
- Tu apprécies évoluer dans un environnement en changement constant
- Tu fais de la collaboration une priorité
- Tu sais prendre du recul et prioriser les actions à fort impact
- Tu es à l’aise avec l’idée d’apprendre et d’améliorer continuellement tes pratiques
- Tu peux travailler en anglais, selon les exigences du poste
Tu ne coches pas toutes les cases ? Postule quand même. Les parcours les plus intéressants ne sont pas toujours linéaires. Ce qui compte, c’est ta trajectoire, ton expertise, ta façon de réfléchir et ton envie de contribuer.
🔒 INFORMATION IMPORTANTE À DESTINATION DES CANDIDATS
Les candidatures doivent être envoyées uniquement via nos canaux officiels, notamment notre site carrière et les pages officielles de nos partenaires.
Nos communications sont envoyées depuis des adresses professionnelles se terminant par @pennylane.com ou @pennylane-partners.com.
Nous ne vous demanderons jamais de paiement ni d’informations financières dans le cadre du recrutement. Si une telle demande vous est adressée, ne répondez pas et signalez-la-nous immédiatement.
Pennylane encourage la diversité, l’équité et l’inclusion sous toutes leurs formes. Nous offrons un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux comme à distance.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Reims
Workplace: Remote
ET SI TON EXPERTISE COMPTABLE DEVENAIT UN VÉRITABLE LEVIER POUR AIDER LES ENTREPRENEURS ET LES CABINETS À MIEUX PILOTER LEUR ACTIVITÉ ?
Chez Pennylane, nous construisons le logiciel de pilotage financier préféré des PME européennes. Notre plateforme aide les entrepreneurs à gagner du temps sur les tâches comptables et financières, et permet aux cabinets d’expertise-comptable de se concentrer davantage sur le conseil et l’accompagnement de leurs clients.
Aujourd’hui, nous recrutons une personne ayant exercé comme collaborateur ou collaboratrice comptable en cabinet, et souhaitant mettre son expertise métier au service de l’accompagnement de nos utilisateurs. Ta connaissance de la comptabilité et des réalités quotidiennes des cabinets te permettra de comprendre rapidement leurs problématiques, de leur apporter des réponses adaptées et de les aider à tirer pleinement parti de Pennylane.
🌍 PENNYLANE, C'EST QUOI ?
Pennylane est une fintech française parmi les plus dynamiques du pays, actuellement en pleine expansion à l'échelle européenne.
En 6 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoia, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leurs débuts
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1 000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs qui recommanderaient Pennylane à leurs proches
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail vraiment flexible
🚀 Déjà plus de 900 000 TPE/PME et plus de 6 000 cabinets d'expertise-comptable utilisent Pennylane en France !
🎯 TON RÔLE
Tu rejoins l’équipe Support applicatif et technique en tant qu’expert métier et plateforme.
Tu es l’interlocuteur privilégié des dirigeants, des comptables internalisés et des cabinets d’expertise-comptable qui utilisent Pennylane pour gérer leur comptabilité et leurs finances.
Au quotidien, tu analyses leurs problématiques, les accompagnes dans la résolution de leurs demandes et les aides à tirer pleinement parti de la plateforme. Tu contribues également à l’amélioration du produit en faisant remonter des retours structurés aux équipes internes.
📋 TES MISSIONS
Support et résolution de problèmes
- Réceptionner, qualifier et analyser les demandes des utilisateurs
- Comprendre leur problématique et leur contexte métier
- Apporter des réponses claires, pédagogiques et adaptées
- Assurer le suivi des tickets jusqu’à leur résolution complète
- Escalader les sujets complexes aux équipes techniques ou produit
- Garantir un haut niveau de qualité de service
Accompagnement des migrations
- Aider les comptables en entreprise et en cabinet à intégrer leurs données dans Pennylane
- Comprendre les enjeux liés à la migration depuis un autre logiciel comptable
- Identifier les éventuelles difficultés et coordonner leur résolution
- Participer à l’amélioration des processus et de la documentation associés
Amélioration continue et partage d’expertise
- Créer et mettre à jour les supports d’aide destinés aux utilisateurs
- Identifier les questions récurrentes et favoriser l’autonomie des clients
- Partager tes connaissances comptables avec l’équipe
- Faire remonter les irritants et les besoins aux équipes produit
- Proposer des améliorations sur les process et les outils internes
🚀 TES PREMIERS MOIS CHEZ PENNYLANE
- Tu te formes sur le produit et les process de l’équipe
- Tu découvres l’entreprise, sa vision et ses différents départements
- Tu apprends à identifier les parties prenantes et à collaborer efficacement
- Tu commences à traiter des demandes liées à la comptabilité
- Tu gagnes en autonomie et prends en charge tes demandes de bout en bout
- Tu traites des problématiques de plus en plus complexes
- Tu contribues aux supports d’aide et au partage de connaissances
- Tu deviens un relais de la voix du client auprès des équipes produit
Et ensuite
Tu deviens progressivement un expert produit et métier, capable d’identifier les axes d’amélioration et de porter des projets. Des évolutions vers des sujets Support plus complexes, la gestion de comptes ou la mise en œuvre de Pennylane sont également possibles.
🙋 LE PROFIL QUE NOUS RECHERCHONS
- Formation comptable : BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Bachelor Responsable administratif et comptable, Master CCA ou équivalent
- Au moins 3 ans d’expérience en cabinet d’expertise-comptable
- Idéalement, au moins trois périodes fiscales réalisées
- Une expérience en contact direct avec des dirigeants est un plus
- Solides connaissances des principes comptables et de la réalité des cabinets
- Appétence pour les outils numériques et les nouvelles technologies
- Autonomie, curiosité et capacité à résoudre des problèmes
- Excellentes qualités rédactionnelles et pédagogie
- Sens du service et aisance dans la relation client
- Capacité à travailler en équipe et à s’adapter rapidement
- Envie d’apprendre et de suivre les évolutions du produit
- Anglais professionnel (compréhension écrite, orale et expression écrite)
- La connaissance de Pennylane est un plus
⚙️ LE PROCESS DE RECRUTEMENT
1. Un premier échange avec un recruteur, 30 minutes
2. Un entretien et un cas pratique avec un membre de l'équipe, 1 heure
3. Un entretien final avec la manager d'équipe, 45 minutes
🎁 CE QUE L’ON PEUT T’OFFRIR
- Une mutuelle Alan Blue et Alan Mind
- Des tickets restaurant via Swile
- Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
- Un budget mensuel pour travailler depuis chez toi ou dans un espace de coworking
- Des bureaux situés à quelques minutes de Saint-Lazare, à Paris
- Une enveloppe de BSPCE
- Un accès à 8 000 salles de sport et plus de 300 activités bien-être via Gymlib
- Un Mac
- Un accès à Busuu pour perfectionner ton anglais
- Des Tech Days tous les 3 mois et un séminaire annuel
- Des activités sportives et des événements réguliers entre collègues
🌱 POUR T’ÉPANOUIR CHEZ PENNYLANE
- Tu apprécies évoluer dans un environnement en changement constant
- Tu fais de la collaboration une priorité
- Tu sais prendre du recul et prioriser les actions à fort impact
- Tu es à l’aise avec l’idée d’apprendre et d’améliorer continuellement tes pratiques
- Tu peux travailler en anglais, selon les exigences du poste
Tu ne coches pas toutes les cases ? Postule quand même. Les parcours les plus intéressants ne sont pas toujours linéaires. Ce qui compte, c’est ta trajectoire, ton expertise, ta façon de réfléchir et ton envie de contribuer.
🔒 INFORMATION IMPORTANTE À DESTINATION DES CANDIDATS
Les candidatures doivent être envoyées uniquement via nos canaux officiels, notamment notre site carrière et les pages officielles de nos partenaires.
Nos communications sont envoyées depuis des adresses professionnelles se terminant par @pennylane.com ou @pennylane-partners.com.
Nous ne vous demanderons jamais de paiement ni d’informations financières dans le cadre du recrutement. Si une telle demande vous est adressée, ne répondez pas et signalez-la-nous immédiatement.
Pennylane encourage la diversité, l’équité et l’inclusion sous toutes leurs formes. Nous offrons un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux comme à distance.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Colmar
Workplace: Remote
ET SI TON EXPERTISE COMPTABLE DEVENAIT UN VÉRITABLE LEVIER POUR AIDER LES ENTREPRENEURS ET LES CABINETS À MIEUX PILOTER LEUR ACTIVITÉ ?
Chez Pennylane, nous construisons le logiciel de pilotage financier préféré des PME européennes. Notre plateforme aide les entrepreneurs à gagner du temps sur les tâches comptables et financières, et permet aux cabinets d’expertise-comptable de se concentrer davantage sur le conseil et l’accompagnement de leurs clients.
Aujourd’hui, nous recrutons une personne ayant exercé comme collaborateur ou collaboratrice comptable en cabinet, et souhaitant mettre son expertise métier au service de l’accompagnement de nos utilisateurs. Ta connaissance de la comptabilité et des réalités quotidiennes des cabinets te permettra de comprendre rapidement leurs problématiques, de leur apporter des réponses adaptées et de les aider à tirer pleinement parti de Pennylane.
🌍 PENNYLANE, C'EST QUOI ?
Pennylane est une fintech française parmi les plus dynamiques du pays, actuellement en pleine expansion à l'échelle européenne.
En 6 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoia, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leurs débuts
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1 000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs qui recommanderaient Pennylane à leurs proches
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail vraiment flexible
🚀 Déjà plus de 900 000 TPE/PME et plus de 6 000 cabinets d'expertise-comptable utilisent Pennylane en France !
🎯 TON RÔLE
Tu rejoins l’équipe Support applicatif et technique en tant qu’expert métier et plateforme.
Tu es l’interlocuteur privilégié des dirigeants, des comptables internalisés et des cabinets d’expertise-comptable qui utilisent Pennylane pour gérer leur comptabilité et leurs finances.
Au quotidien, tu analyses leurs problématiques, les accompagnes dans la résolution de leurs demandes et les aides à tirer pleinement parti de la plateforme. Tu contribues également à l’amélioration du produit en faisant remonter des retours structurés aux équipes internes.
📋 TES MISSIONS
Support et résolution de problèmes
- Réceptionner, qualifier et analyser les demandes des utilisateurs
- Comprendre leur problématique et leur contexte métier
- Apporter des réponses claires, pédagogiques et adaptées
- Assurer le suivi des tickets jusqu’à leur résolution complète
- Escalader les sujets complexes aux équipes techniques ou produit
- Garantir un haut niveau de qualité de service
Accompagnement des migrations
- Aider les comptables en entreprise et en cabinet à intégrer leurs données dans Pennylane
- Comprendre les enjeux liés à la migration depuis un autre logiciel comptable
- Identifier les éventuelles difficultés et coordonner leur résolution
- Participer à l’amélioration des processus et de la documentation associés
Amélioration continue et partage d’expertise
- Créer et mettre à jour les supports d’aide destinés aux utilisateurs
- Identifier les questions récurrentes et favoriser l’autonomie des clients
- Partager tes connaissances comptables avec l’équipe
- Faire remonter les irritants et les besoins aux équipes produit
- Proposer des améliorations sur les process et les outils internes
🚀 TES PREMIERS MOIS CHEZ PENNYLANE
- Tu te formes sur le produit et les process de l’équipe
- Tu découvres l’entreprise, sa vision et ses différents départements
- Tu apprends à identifier les parties prenantes et à collaborer efficacement
- Tu commences à traiter des demandes liées à la comptabilité
- Tu gagnes en autonomie et prends en charge tes demandes de bout en bout
- Tu traites des problématiques de plus en plus complexes
- Tu contribues aux supports d’aide et au partage de connaissances
- Tu deviens un relais de la voix du client auprès des équipes produit
Et ensuite
Tu deviens progressivement un expert produit et métier, capable d’identifier les axes d’amélioration et de porter des projets. Des évolutions vers des sujets Support plus complexes, la gestion de comptes ou la mise en œuvre de Pennylane sont également possibles.
🙋 LE PROFIL QUE NOUS RECHERCHONS
- Formation comptable : BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Bachelor Responsable administratif et comptable, Master CCA ou équivalent
- Au moins 3 ans d’expérience en cabinet d’expertise-comptable
- Idéalement, au moins trois périodes fiscales réalisées
- Une expérience en contact direct avec des dirigeants est un plus
- Solides connaissances des principes comptables et de la réalité des cabinets
- Appétence pour les outils numériques et les nouvelles technologies
- Autonomie, curiosité et capacité à résoudre des problèmes
- Excellentes qualités rédactionnelles et pédagogie
- Sens du service et aisance dans la relation client
- Capacité à travailler en équipe et à s’adapter rapidement
- Envie d’apprendre et de suivre les évolutions du produit
- Anglais professionnel (compréhension écrite, orale et expression écrite)
- La connaissance de Pennylane est un plus
⚙️ LE PROCESS DE RECRUTEMENT
1. Un premier échange avec un recruteur, 30 minutes
2. Un entretien et un cas pratique avec un membre de l'équipe, 1 heure
3. Un entretien final avec la manager d'équipe, 45 minutes
🎁 CE QUE L’ON PEUT T’OFFRIR
- Une mutuelle Alan Blue et Alan Mind
- Des tickets restaurant via Swile
- Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
- Un budget mensuel pour travailler depuis chez toi ou dans un espace de coworking
- Des bureaux situés à quelques minutes de Saint-Lazare, à Paris
- Une enveloppe de BSPCE
- Un accès à 8 000 salles de sport et plus de 300 activités bien-être via Gymlib
- Un Mac
- Un accès à Busuu pour perfectionner ton anglais
- Des Tech Days tous les 3 mois et un séminaire annuel
- Des activités sportives et des événements réguliers entre collègues
🌱 POUR T’ÉPANOUIR CHEZ PENNYLANE
- Tu apprécies évoluer dans un environnement en changement constant
- Tu fais de la collaboration une priorité
- Tu sais prendre du recul et prioriser les actions à fort impact
- Tu es à l’aise avec l’idée d’apprendre et d’améliorer continuellement tes pratiques
- Tu peux travailler en anglais, selon les exigences du poste
Tu ne coches pas toutes les cases ? Postule quand même. Les parcours les plus intéressants ne sont pas toujours linéaires. Ce qui compte, c’est ta trajectoire, ton expertise, ta façon de réfléchir et ton envie de contribuer.
🔒 INFORMATION IMPORTANTE À DESTINATION DES CANDIDATS
Les candidatures doivent être envoyées uniquement via nos canaux officiels, notamment notre site carrière et les pages officielles de nos partenaires.
Nos communications sont envoyées depuis des adresses professionnelles se terminant par @pennylane.com ou @pennylane-partners.com.
Nous ne vous demanderons jamais de paiement ni d’informations financières dans le cadre du recrutement. Si une telle demande vous est adressée, ne répondez pas et signalez-la-nous immédiatement.
Pennylane encourage la diversité, l’équité et l’inclusion sous toutes leurs formes. Nous offrons un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux comme à distance.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Strasbourg
Workplace: Remote
ET SI TON EXPERTISE COMPTABLE DEVENAIT UN VÉRITABLE LEVIER POUR AIDER LES ENTREPRENEURS ET LES CABINETS À MIEUX PILOTER LEUR ACTIVITÉ ?
Chez Pennylane, nous construisons le logiciel de pilotage financier préféré des PME européennes. Notre plateforme aide les entrepreneurs à gagner du temps sur les tâches comptables et financières, et permet aux cabinets d’expertise-comptable de se concentrer davantage sur le conseil et l’accompagnement de leurs clients.
Aujourd’hui, nous recrutons une personne ayant exercé comme collaborateur ou collaboratrice comptable en cabinet, et souhaitant mettre son expertise métier au service de l’accompagnement de nos utilisateurs. Ta connaissance de la comptabilité et des réalités quotidiennes des cabinets te permettra de comprendre rapidement leurs problématiques, de leur apporter des réponses adaptées et de les aider à tirer pleinement parti de Pennylane.
🌍 PENNYLANE, C'EST QUOI ?
Pennylane est une fintech française parmi les plus dynamiques du pays, actuellement en pleine expansion à l'échelle européenne.
En 6 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoia, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leurs débuts
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1 000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs qui recommanderaient Pennylane à leurs proches
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail vraiment flexible
🚀 Déjà plus de 900 000 TPE/PME et plus de 6 000 cabinets d'expertise-comptable utilisent Pennylane en France !
🎯 TON RÔLE
Tu rejoins l’équipe Support applicatif et technique en tant qu’expert métier et plateforme.
Tu es l’interlocuteur privilégié des dirigeants, des comptables internalisés et des cabinets d’expertise-comptable qui utilisent Pennylane pour gérer leur comptabilité et leurs finances.
Au quotidien, tu analyses leurs problématiques, les accompagnes dans la résolution de leurs demandes et les aides à tirer pleinement parti de la plateforme. Tu contribues également à l’amélioration du produit en faisant remonter des retours structurés aux équipes internes.
📋 TES MISSIONS
Support et résolution de problèmes
- Réceptionner, qualifier et analyser les demandes des utilisateurs
- Comprendre leur problématique et leur contexte métier
- Apporter des réponses claires, pédagogiques et adaptées
- Assurer le suivi des tickets jusqu’à leur résolution complète
- Escalader les sujets complexes aux équipes techniques ou produit
- Garantir un haut niveau de qualité de service
Accompagnement des migrations
- Aider les comptables en entreprise et en cabinet à intégrer leurs données dans Pennylane
- Comprendre les enjeux liés à la migration depuis un autre logiciel comptable
- Identifier les éventuelles difficultés et coordonner leur résolution
- Participer à l’amélioration des processus et de la documentation associés
Amélioration continue et partage d’expertise
- Créer et mettre à jour les supports d’aide destinés aux utilisateurs
- Identifier les questions récurrentes et favoriser l’autonomie des clients
- Partager tes connaissances comptables avec l’équipe
- Faire remonter les irritants et les besoins aux équipes produit
- Proposer des améliorations sur les process et les outils internes
🚀 TES PREMIERS MOIS CHEZ PENNYLANE
- Tu te formes sur le produit et les process de l’équipe
- Tu découvres l’entreprise, sa vision et ses différents départements
- Tu apprends à identifier les parties prenantes et à collaborer efficacement
- Tu commences à traiter des demandes liées à la comptabilité
- Tu gagnes en autonomie et prends en charge tes demandes de bout en bout
- Tu traites des problématiques de plus en plus complexes
- Tu contribues aux supports d’aide et au partage de connaissances
- Tu deviens un relais de la voix du client auprès des équipes produit
Et ensuite
Tu deviens progressivement un expert produit et métier, capable d’identifier les axes d’amélioration et de porter des projets. Des évolutions vers des sujets Support plus complexes, la gestion de comptes ou la mise en œuvre de Pennylane sont également possibles.
🙋 LE PROFIL QUE NOUS RECHERCHONS
- Formation comptable : BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Bachelor Responsable administratif et comptable, Master CCA ou équivalent
- Au moins 3 ans d’expérience en cabinet d’expertise-comptable
- Idéalement, au moins trois périodes fiscales réalisées
- Une expérience en contact direct avec des dirigeants est un plus
- Solides connaissances des principes comptables et de la réalité des cabinets
- Appétence pour les outils numériques et les nouvelles technologies
- Autonomie, curiosité et capacité à résoudre des problèmes
- Excellentes qualités rédactionnelles et pédagogie
- Sens du service et aisance dans la relation client
- Capacité à travailler en équipe et à s’adapter rapidement
- Envie d’apprendre et de suivre les évolutions du produit
- Anglais professionnel (compréhension écrite, orale et expression écrite)
- La connaissance de Pennylane est un plus
⚙️ LE PROCESS DE RECRUTEMENT
1. Un premier échange avec un recruteur, 30 minutes
2. Un entretien et un cas pratique avec un membre de l'équipe, 1 heure
3. Un entretien final avec la manager d'équipe, 45 minutes
🎁 CE QUE L’ON PEUT T’OFFRIR
- Une mutuelle Alan Blue et Alan Mind
- Des tickets restaurant via Swile
- Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
- Un budget mensuel pour travailler depuis chez toi ou dans un espace de coworking
- Des bureaux situés à quelques minutes de Saint-Lazare, à Paris
- Une enveloppe de BSPCE
- Un accès à 8 000 salles de sport et plus de 300 activités bien-être via Gymlib
- Un Mac
- Un accès à Busuu pour perfectionner ton anglais
- Des Tech Days tous les 3 mois et un séminaire annuel
- Des activités sportives et des événements réguliers entre collègues
🌱 POUR T’ÉPANOUIR CHEZ PENNYLANE
- Tu apprécies évoluer dans un environnement en changement constant
- Tu fais de la collaboration une priorité
- Tu sais prendre du recul et prioriser les actions à fort impact
- Tu es à l’aise avec l’idée d’apprendre et d’améliorer continuellement tes pratiques
- Tu peux travailler en anglais, selon les exigences du poste
Tu ne coches pas toutes les cases ? Postule quand même. Les parcours les plus intéressants ne sont pas toujours linéaires. Ce qui compte, c’est ta trajectoire, ton expertise, ta façon de réfléchir et ton envie de contribuer.
🔒 INFORMATION IMPORTANTE À DESTINATION DES CANDIDATS
Les candidatures doivent être envoyées uniquement via nos canaux officiels, notamment notre site carrière et les pages officielles de nos partenaires.
Nos communications sont envoyées depuis des adresses professionnelles se terminant par @pennylane.com ou @pennylane-partners.com.
Nous ne vous demanderons jamais de paiement ni d’informations financières dans le cadre du recrutement. Si une telle demande vous est adressée, ne répondez pas et signalez-la-nous immédiatement.
Pennylane encourage la diversité, l’équité et l’inclusion sous toutes leurs formes. Nous offrons un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux comme à distance.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Tenable is seeking a talented and dynamic product marketing leader to help extend the company’s leadership across the cloud security (CNAPP) and operational technology (OT) security markets.
Tenable is the Exposure Management company. More than 40,000 organizations around the world rely on us to help them understand and reduce cybersecurity risk. Our goal is to arm every organization, no matter how large or small, with the visibility and insight to answer four critical questions at all times: Where are we exposed? Where should we prioritize based on risk? Are we reducing our exposure over time? How do we compare to our peers?
In this role, you will lead product marketing for Tenable’s Cloud Exposure (CNAPP) and Operational Technology (OT) solutions, with Product Marketing Managers aligned to each area reporting to you. These are two distinct buyer worlds, and a core part of this role is understanding those differences well enough to build credible, differentiated messaging for each, while also connecting both to Tenable's broader exposure management narrative so customers see one coherent platform story. Reporting to the Senior Director of Product Marketing, you will interface and regularly collaborate with a variety of departments across Tenable and play a key role in successfully executing product launches, enablement programs and demand generation campaigns for both the cloud security and OT businesses. You will leverage analytics, establish benchmarks, and gain feedback to identify program success and opportunities for improvement.
Your Opportunity:
Perform market research and analysis using primary (customer, partner) and secondary (analyst, sales) sources across both the cloud security and OT markets; use this to inform product, pricing, and go-to-market strategies
Develop distinct buyer personas, solution messaging, and content strategy for the cloud security market and the OT security market
Ensure cloud and OT positioning reinforces Tenable's overall exposure management platform narrative
Create clear and compelling content for sales collateral, solution briefs, blog posts, website, webcasts, trade shows, and related activities to drive market demand and awareness for both businesses
Identify key technology partnership / co-marketing opportunities and new routes to market
Lead new product and solution launches across cloud security and OT
Take ownership of results by measuring the effectiveness of campaigns and launch activities with data-driven insights and performance tracking
Actively participate in analyst relations and public relations initiatives
Participate in webcasts, events and other demand generation activities
Guide and contribute to sales and partner enablement across both product areas
Serve as a voice of the sales team to the product development organization
Manage and develop Product Marketing Managers aligned to cloud security and OT, including setting priorities and ensuring alignment across both go-to-market strategies
Recruit, onboard and train new hires
Provide mentorship, guidance and career development to members of the team
Create an inclusive, supportive environment where all team members can do their best work
Evaluate performance of the team, including quarterly performance feedback for each team member; complete annual reviews and recommend rewards (merit/promotion/equity) based on performance for the review period
Partner with manager on budget requests and spending for strategy and team development needs
Provide input on yearly budget for planned strategy as well as for the team (T&E, etc.)
Must have ability to travel in the US up to 20% of time
What You’ll Need:
Bachelor’s degree or equivalent work experience required
12+ years of high-tech product marketing or similar experience; 7+ years’ experience as a direct people manager
Hybrid: Ability to commute to our Columbia, MD headquarters OR Boston, MA office - 3 days per week.
Demonstrable knowledge of cloud security and vulnerability management trends, along with working knowledge of the operational technology (OT) field and broader trends in OT-heavy industries such as manufacturing and utilities
Your written and oral communication skills are superb, and you can explain complex concepts clearly to a variety of audiences
You are able to collaborate in a highly matrixed environment with many different stakeholders, including all levels of management
You have the ability to blend strategic thinking with creative execution
You possess excellent organizational skills and strong follow-through
You thrive in fast-paced, collaborative environments where change is the norm and the bar for quality is set high
You have the capacity to balance multiple projects with aggressive deadlines at the same time
And Ideally:
Master’s degree
Working knowledge of both the CNAPP/cloud security market and the OT security landscape, including relevant compliance frameworks
#LI-Hybrid #LI-LP1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$188,000
—
$250,666.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: United States- Augusta, Arkansas
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
**This position is located in Augusta, Arkansas and requires the candidate to be onsite.**
Principal Duties/Responsibilities:
Oversees the integrity of inventory and restocking of items in inventory.
Processes repairs for stock; puts away stock; timestamps repair parts; pulls parts; delivers component parts to technicians for repairs.
Controls inventory and material from vendors keeping within established department budget; proposes changes to stock levels and reorder levels for effective inventory management; analyzes inventory records.
Processes requisitions; monitors stock levels and parts; enters order and stocking data in tracking program; receives purchase orders and stocks items; checks on status of orders expedites late material orders.
Maintains cross-reference system for optimal usage; tracks and updates nonconforming parts.
Works closely with department managers/supervisors to assure areas stay within budget.
Assist with inventory problem resolution; oversees the integrity of inventory and resolves discrepancies; participates in semi-annual physical inventory; works with Accounting and auditors to assure accuracy. Controls inventory and material from vendors keeping within established department budget.
Participates in available training devoted to purchasing professionalism and to acquire supervisory and management skills.
Sources and evaluates vendors who can supply plant level services
Oversees the follow-up of past due orders and performs activities to reduce POE and invoice grief.
Establishes and maintains an aggressive cost reduction program, reporting results to department management.
Assists Customer Service agents and Operations personnel with system parts transactions.
Places claim with OEM’s to replace defective parts under warranty.
Participates in Service/Quality Initiative; continually improves processes; quantitatively monitors processes. Completes required quality core classes and uses skills and techniques presented. Uses the Core Values in work environment. Adheres to company/customer safety procedures.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
Associate's degree (A. A.) or equivalent from two-year college or technical school;
or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.
Desirable KSAs:
Must be a team player, organized, self-motivated and able to prioritize.
Must have outstanding people and communication skills to interact with other team members, customers, and management.
Competencies:
Personal Discipline
Communications
Customer Focus
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$40,870.26
—
$52,269.46 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: San Francisco, CA; New York, NY; Atlanta, GA; Washington, D.C.
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU'LL DO
- Build Sierra’s public sector business: Own a portfolio of strategic Federal, state or local government accounts, develop territory and account plans, build qualified pipeline, and consistently achieve or exceed revenue targets.
- Create opportunities around mission outcomes: Develop trusted relationships with agency leaders, program executives, technology teams, procurement officials, and other stakeholders. Translate priorities such as constituent access, service delivery, workforce effectiveness, and program integrity into compelling AI agent opportunities.
- Lead complex sales cycles from discovery through award: Orchestrate executive alignment, solution development, business cases, security and legal reviews, pricing, proposal strategy, negotiation, and close across long, multi-stakeholder government buying processes.
- Design the path to contract: Understand how each customer can buy and shape a practical acquisition strategy early. Navigate direct awards, competitive solicitations, pilots, task orders, and contract vehicles—including GSA schedules, GWACs, IDIQs, BPAs, state schedules, and cooperative purchasing agreements—as relevant to the opportunity.
- Build and execute capture plans: Qualify opportunities with discipline; map decision-makers, influencers, incumbents, competitors, funding sources, fiscal-year timing, acquisition milestones, and win themes; and lead the internal cadence required to move from early demand to award.
- Develop Sierra’s partner ecosystem: Build productive relationships with prime contractors, systems integrators, resellers, distributors, small-business partners, and other technology providers. Know when Sierra should sell directly, participate as a subcontractor, establish a teaming arrangement, or pursue a partner-led transaction—and align incentives and responsibilities accordingly.
- Shape prime and teaming relationships: Identify where Sierra can strengthen a prime contractor’s solution and where partners can provide customer access, past performance, implementation capacity, or a procurement pathway. Negotiate clear account alignment, deal registration, workshare, and go-to-market plans that create durable value for the customer and Sierra.
- Run high-quality bids and proposals: Partner with public sector leadership, legal, security, product, engineering, and delivery teams on RFIs, RFPs, sources sought, oral presentations, and other procurement responses. Make thoughtful bid/no-bid recommendations and ensure every submission is compliant, differentiated, and precise.
- Operate as part of the customer’s team: Earn trust across senior agency leadership and working teams by understanding the mission, communicating candidly, and remaining accountable from the first meeting through deployment and expansion.
- Help build the public sector go-to-market motion: As an early member of the team, improve our account segmentation, capture process, partner strategy, contract-vehicle roadmap, forecasting, and repeatable sales playbooks. Bring market signals back to product and company leadership to help shape Sierra’s platform and public sector strategy.
- Operate as an AI-native seller: Use AI throughout the sales cycle—from account research and personalized outreach to call synthesis, opportunity planning, proposal development, and forecasting—so you can spend more time on judgment, strategy, and customer relationships.
WHAT YOU'LL BRING
- Meaningful enterprise technology sales or business development experience, including significant experience selling software, cloud, data, or AI solutions to U.S. government customers.
- A demonstrated record of building pipeline, exceeding quota, and closing complex six- and seven-figure opportunities with long sales cycles and multiple technical, mission, executive, and procurement stakeholders.
- Strong fluency in government acquisition and procurement, including funding and budget cycles, competitive solicitations, proposal processes, task orders, and common Federal or state contract vehicles.
- Experience developing and executing capture strategies before a solicitation is released—not simply responding once an RFP is public.
- A strong network and demonstrated ability to work with government technology partners, including prime contractors, systems integrators, resellers, distributors, and small-business teaming partners.
- Sound judgment about direct, channel, prime/subcontractor, and teaming models, with the ability to select and execute the right path for a particular agency and opportunity.
- The ability to build credibility with agency executives, program leaders, contracting and procurement officials, security teams, and technical stakeholders—and to align those groups around a shared path forward.
- Excellent executive communication, negotiation, account planning, and forecasting skills. You are rigorous about details, procurement milestones, and next steps.
- A passion for public sector work and a belief in the potential of government institutions to improve outcomes for the people they serve.
- Comfort operating with high ownership in an early-stage business: you create structure where it does not yet exist, move with urgency, and collaborate deeply across functions.
EVEN BETTER...
- Experience helping launch or scale a public sector business for a high-growth software company.
- Established relationships across Federal civilian agencies, state governments, or the government contractor and systems integrator ecosystem.
- Familiarity with the FAR and related acquisition frameworks, government cloud and security requirements, and the commercial implications of FedRAMP High.
- Experience shaping and closing outcome-based, usage-based, or other nontraditional software agreements in the public sector.
- Experience with AI, conversational systems, customer experience technology, contact centers, or digital government services—and the ability to speak credibly with both mission and technical leaders.
- Experience operating alongside founders or senior executives in high-stakes customer and partner engagements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Pasig, Philippines
Job Description:
The
Scientist/Senior Scientist – QPPV Office, Local Safety Support & Regulatory Intelligence
is a safety expert who provides safety oversight, in their allocated region, for the Consumer portfolio of products throughout the life cycle of the products, including new product development.
The incumbent works closely with and partners with the RMSO to proactively collaborate with regional colleagues in R&D, Regulatory, and Quality.
The incumbent works closely alongside LPV country team leads in their region. The incumbent is a key contributor to regional safety deliverables and evaluations. The incumbent will provide backup to the RMSO and can represent the RMSO at meetings and for safety deliverables.
Key Responsibilities:
Safety evaluations and clinical insights contributing to the completion of the regional safety deliverables for the company portfolio.
Identification, communication and management of potential and known safety risks.
Cross-functional collaboration within and outside KMS.
Ability to influence and work effectively with business partners and colleagues.
A vocal and visible champion of safety insights as a key input into product development and post-market safety surveillance strategy.
Work with RMSO (Regional Medical Safety Officer) to partner and align with regional cross-functional business partners and generate relevant safety assessments and reviews for their allocated region, for the Consumer portfolio of products, throughout the life cycle of the products, including new product development.
Work closely with the RMSO and works collaboratively with others within KMS. Collaborates with the company's functional areas and LPV in their region.
Job Competencies:
Carry out structured problem-solving and Credo-based decision-making skills.
Understand the clinical application of the technology/medication and assess the potential for a hazard to result in a harm.
Critically evaluate safety data from multiple sources (post-market reports, literature, etc.), and communicate to align with GRASP (Global Risk Assessment Safety Physician) safety decisions.
Work with diverse topics simultaneously.
Provide assertive inputs on issues relating to patient/ consumer safety.
Communicate effectively with cross-functional stakeholders.
Job Complexities:
Handle large data sets and draw objective conclusions using appropriate analyses.
Collaborate with multiple functions and lines of business.
Handle many products/product families simultaneously.
Manage complex products.
Meet timelines for deliverables according to SOPs.
Experience and Qualifications:
Licensed MD
with at least
3 years of clinical experience
Two or more years of industry experience
in foundational to intermediate
Pharmacovigilance
.
Ability to analyze, interpret and present complex data in a concise and understandable scientific manner, both orally and in written format, is essential.
Brings strong project management and organizational skills, with the ability to coordinate multiple safety-related activities, manage timelines and deliverables, represent the company in cross-functional meetings, and collaborate effectively with international teams across EMEA.
Demonstrates the ability to critically assess PV data, identify clinically relevant patterns or trends, and translate safety findings into meaningful clinical insights.
Possesses a good understanding of adverse events, serious adverse events, case assessment, safety signals, and benefit-risk considerations.
Attention to detail; Diligence in record-keeping and records organization; Ability to manage high workload and critical issues; Computer-literate and proficient in MS Office applications.
Team player; Displays initiative; Strong communication and presentation skills.
Strong collaborative and interpersonal skills; Results-oriented and able to independently create and deliver; Ability to thrive in a global, cross-functional environment.
Location: New York
Workplace: Hybrid
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
ABOUT THE ROLE:
We are seeking a highly analytical, results-driven Senior FP&A Analyst to join our Corporate FP&A team. This role sits at the intersection of financial planning, investor relations analytics, and strategic finance, with direct exposure to M&A evaluation, capital markets communications, and top-line performance modeling for a public SaaS company. You will work closely with senior leadership and the CFO's office to shape how the company communicates its financial story to the Street, the Board, and prospective transaction counterparties.
WHAT YOU WILL DO AT UIPATH:
• Help design and maintain a long-term financial model projecting UiPath's future
fiscal year top-line metrics, including ARR movements such as new business,
expansion, contraction, and churn, with sensitivity analysis suitable for board and
investor scenarios.
• Build and refine SaaS valuation and benchmarking frameworks (ARR growth,
NRR/DBNRR, Rule of 40, magic number, CAC/LTV) to support investor relations
messaging and peer comparisons against public SaaS and enterprise software
comparables.
• Support M&A activity including target screening, financial due diligence,
accretion/dilution and synergy modeling, and integration of acquired ARR and
revenue streams into consolidated top-line forecasts.
• Create and implement innovative forecasting methodologies across a variety of top-
line models, adaptable to inorganic growth scenarios and changes in business mix.
• Analyze KPIs related to product and sales performance, developing new analyses to
assess business health and translate operating metrics into the language used by
equity analysts and institutional investors.
• Prepare board decks, earnings materials, and investor relations presentations,
working with IR and the CFO to ensure numbers translate cleanly into external
narrative on a monthly and quarterly cadence.
• Own quality assurance on all board-level and external financial communications,
ensuring consistency between internal models, public disclosures, and any
transaction-related materials.
• Partner cross-functionally with Corporate Development, Treasury, and Legal on
deal-related financial analysis as M&A opportunities arise.
WHAT YOU WILL BRING TO THE TEAM:
• Bachelor's degree in Finance, Accounting, Business, Economics, or related field; 2-
4 years of relevant experience in FP&A, investment banking, equity research,
corporate development, or transaction advisory.
• Strong financial modeling skills, including exposure to SaaS metrics (ARR,
NRR/DBNRR, billings, FCF) and M&A analysis (valuation, accretion/dilution, synergy
modeling) a plus.
• Mastery of MS Office (Excel, PowerPoint), with demonstrated ability to build
complex, audit-ready financial models under tight deadlines.
• Strong written and oral communication skills, with the ability to translate
quantitative analysis into clear, board- and investor-ready narrative.
• Organized, analytical, motivated, curious, resourceful, flexible, and collaborative,
with the judgment to handle market-sensitive and confidential information.
• A self-starter with a proactive attitude who seeks out opportunities for themselves
and the team.
• Strong project and time management skills, comfortable operating in a fast-paced,
deadline-driven, publicly-traded company environment.
#LI-BS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Redwood City, United States OR San Francisco, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
The mission of the Global Go to Market (GTM) Enablement team is to empower Box's customer-facing teams with the knowledge, skills, and tools they need to win. As our
Sales Productivity Manager
, you will sit at the intersection of business strategy, data-driven skill diagnostics, and modern learning design.
In this role, you will translate strategic company priorities into practical, high-impact enablement programs for Box Account Executives. Leveraging seller performance data, CRM analytics, and cross-functional partnerships across Sales, Enablement, and Operations, you will build and execute skills-based curricula, world-class onboarding paths, and interactive practice labs. By integrating AI-first tools and establishing rigorous performance benchmarks, you will play a pivotal role in accelerating ramp time, increasing quota attainment, and driving sustained sales excellence across our global teams.
WHAT YOU'LL DO
Seller Productivity curriculum design:
Design and deliver role-specific, skills-based curriculum for AEs focused on core selling competencies: discovery, qualification, demo delivery, value-based selling, objection handling, negotiation, and account planning. Design and deliver AE onboarding.
Lead live training and coaching:
Facilitate and deliver instructor-led workshops, virtual skill labs, bootcamps, and reinforcement sessions that emphasize practice, feedback, and behavior change. Design and administer skill assessments and proficiency checks to measure competency and guide coaching.
Generate consensus:
Build consensus and momentum across senior, cross-functional audiences including field leadership and sales operations to diagnose skill gaps using performance metrics, CRM data, call recordings, and seller feedback; prioritize high-impact skills.
Program element creation:
Create short-form learning assets to support your curriculum: recorded coaching, video role-plays, microlearning modules, practice scenarios, assessments, and facilitator guides.
Program management:
Establish and maintain a training cadence (onboarding, ramp, role progression support, ongoing practice cycles) and ensure consistent delivery across regions and teams managing to timelines, functional priorities, and project plans.
Measure:
Define KPIs for training initiatives (ramp time, skill proficiency, call-to-demo conversion, win rates where applicable) and iterate curriculum based on data.
AI-First enablement:
Leverage Box AI and modern generative AI tools to 10X the onboarding and sales skills building experience
WHO YOU ARE
4+ years in sales enablement, sales training, or related roles in B2B SaaS with direct experience training quota-carrying sellers.
Instructional design instincts: demonstrated success designing and delivering skills-focused learning that improved seller behaviors and measurable performance outcomes.
Strong facilitation and coaching skills: comfortable leading live sessions and conducting role-play–based skills practice.
Knowledge of sales methodologies (e.g., MEDDPICC/MEDDIC, SPIN, Challenger, Command of the Message) and ability to translate methodology into practical seller behaviors.
Experience using coaching tools and sources of truth for skills diagnostics: call recording platforms, LMS, CRM (Salesforce preferred), and enablement analytics.
Project and stakeholder management experience; ability to coordinate across a matrixed organization and multiple regions.
Proven ability to work at AI-speed, in fast-paced, matrixed environments
Excellent communication skills, both written and oral
Bachelor’s degree or equivalent experience.
Preferred skills
Experience enabling both new business and expansion/renewal sellers.
Background in adult learning, instructional design, or certification in relevant fields (ATD, CPLP).
Experience running sales role-play programs, certification paths, or coach-the-coach initiatives.
Facilitation, curriculum design for skills practice, behavioral assessment, and data-driven iteration.
Success metrics (first 6–12 months)
Shorter ramp time for new sellers (baseline set in first 30 days).
Improved proficiency scores on prioritized skills.
Increased conversion metrics tied to trained skills (e.g., demo-to-opportunity).
High adoption and satisfaction from sellers and managers.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$121,500
—
$152,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$121,500
—
$152,000 USD
Location: Chicago, Illinois, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
The mission of the Global Go to Market (GTM) Enablement team is to empower Box's customer-facing teams with the knowledge, skills, and tools they need to win. As our
Sales Productivity Manager
, you will sit at the intersection of business strategy, data-driven skill diagnostics, and modern learning design.
In this role, you will translate strategic company priorities into practical, high-impact enablement programs for Box Account Executives. Leveraging seller performance data, CRM analytics, and cross-functional partnerships across Sales, Enablement, and Operations, you will build and execute skills-based curricula, world-class onboarding paths, and interactive practice labs. By integrating AI-first tools and establishing rigorous performance benchmarks, you will play a pivotal role in accelerating ramp time, increasing quota attainment, and driving sustained sales excellence across our global teams.
WHAT YOU'LL DO
Seller Productivity curriculum design:
Design and deliver role-specific, skills-based curriculum for AEs focused on core selling competencies: discovery, qualification, demo delivery, value-based selling, objection handling, negotiation, and account planning. Design and deliver AE onboarding.
Lead live training and coaching:
Facilitate and deliver instructor-led workshops, virtual skill labs, bootcamps, and reinforcement sessions that emphasize practice, feedback, and behavior change. Design and administer skill assessments and proficiency checks to measure competency and guide coaching.
Generate consensus:
Build consensus and momentum across senior, cross-functional audiences including field leadership and sales operations to diagnose skill gaps using performance metrics, CRM data, call recordings, and seller feedback; prioritize high-impact skills.
Program element creation:
Create short-form learning assets to support your curriculum: recorded coaching, video role-plays, microlearning modules, practice scenarios, assessments, and facilitator guides.
Program management:
Establish and maintain a training cadence (onboarding, ramp, role progression support, ongoing practice cycles) and ensure consistent delivery across regions and teams managing to timelines, functional priorities, and project plans.
Measure:
Define KPIs for training initiatives (ramp time, skill proficiency, call-to-demo conversion, win rates where applicable) and iterate curriculum based on data.
AI-First enablement:
Leverage Box AI and modern generative AI tools to 10X the onboarding and sales skills building experience
WHO YOU ARE
4+ years in sales enablement, sales training, or related roles in B2B SaaS with direct experience training quota-carrying sellers.
Instructional design instincts: demonstrated success designing and delivering skills-focused learning that improved seller behaviors and measurable performance outcomes.
Strong facilitation and coaching skills: comfortable leading live sessions and conducting role-play–based skills practice.
Knowledge of sales methodologies (e.g., MEDDPICC/MEDDIC, SPIN, Challenger, Command of the Message) and ability to translate methodology into practical seller behaviors.
Experience using coaching tools and sources of truth for skills diagnostics: call recording platforms, LMS, CRM (Salesforce preferred), and enablement analytics.
Project and stakeholder management experience; ability to coordinate across a matrixed organization and multiple regions.
Proven ability to work at AI-speed, in fast-paced, matrixed environments
Excellent communication skills, both written and oral
Bachelor’s degree or equivalent experience.
Preferred skills
Experience enabling both new business and expansion/renewal sellers.
Background in adult learning, instructional design, or certification in relevant fields (ATD, CPLP).
Experience running sales role-play programs, certification paths, or coach-the-coach initiatives.
Facilitation, curriculum design for skills practice, behavioral assessment, and data-driven iteration.
Success metrics (first 6–12 months)
Shorter ramp time for new sellers (baseline set in first 30 days).
Improved proficiency scores on prioritized skills.
Increased conversion metrics tied to trained skills (e.g., demo-to-opportunity).
High adoption and satisfaction from sellers and managers.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Chicago Pay Range
$109,500
—
$137,000 USD
Location: Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
As a Tech Linguistic Tester 1, you will primarily be proofreading and editing content already localized to your native language, making sure that you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be
checking UIs for functional issues.
Job Description
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
• Write and report relevant bugs and errors using best practices through internal database system.
• Ability to undertake and prioritize tasks and issues quickly and efficiently.
• Native language skills and cultural awareness of native country.
• Good oral and written communication.
• Highly organized with attention to detail and a commitment to quality.
• QA various products in by accurately following testing instructions and test cases.
• Discover and report defects (bugs) using client specific bug tracking tools.
• Evaluate translations in the context of software, mobile apps and documentation.
• Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions.
• Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries.
• Troubleshoot basic problems; be able to communicate effectively and escalate testing issues.
• Complete assigned tasks in a timely manner and of high quality.
Experience
• Ability to work onsite and/or well as client location.
• Native-level or fully bilingual fluency (both spoken and written language) in required language(s).
• Up-to-date awareness of current and common technical language usage in the target language.
• Strong English skills, both written and verbal.
• Experience with MS applications (Outlook, Word, Excel, PowerPoint).
• Ability to navigate networks and websites with different browsers.
• Basic knowledge of PC-hardware (desktop and laptop).
• Basic knowledge of smart phones (iPhone or Android).
• Familiarity with Android and iOS operating systems..
• 3+ years professional translation & localization experience.
• Familiarity with native culture and trends.
• Avid user of social media with familiarity with Facebook Family of Apps.
• Experience with consumer devices that provide utility like messaging, health, fitness, calendar, organization.
Key Competencies and Requirements
• Strong Company & Industry Awareness.
• Can establish & Develop Processes and procedures as part of a client program.
• Strong Problem-Solving skills as to arrive at optimal solution.
• Shows excellent Time Management skills.
• A Plan-Do-Check-Act cycle approach to tasks and workloads.
• Takes Ownership of deliverables.
Be organized and able to work in a fast-paced environment.
• Candidates with Localization/QA/translation experience or with advanced computer skills are preferred.
Knowledge of common technological terms in English and target language.
Flexibility with varying hours.
Location: Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
As a Tech Linguistic Tester 1, you will primarily be proofreading and editing content already localized to your native language, making sure that you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be
checking UIs for functional issues.
Job Description
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
• Write and report relevant bugs and errors using best practices through internal database system.
• Ability to undertake and prioritize tasks and issues quickly and efficiently.
• Native language skills and cultural awareness of native country.
• Good oral and written communication.
• Highly organized with attention to detail and a commitment to quality.
• QA various products in by accurately following testing instructions and test cases.
• Discover and report defects (bugs) using client specific bug tracking tools.
• Evaluate translations in the context of software, mobile apps and documentation.
• Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions.
• Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries.
• Troubleshoot basic problems; be able to communicate effectively and escalate testing issues.
• Complete assigned tasks in a timely manner and of high quality.
Experience
• Ability to work onsite and/or well as client location.
• Native-level or fully bilingual fluency (both spoken and written language) in required language(s).
• Up-to-date awareness of current and common technical language usage in the target language.
• Strong English skills, both written and verbal.
• Experience with MS applications (Outlook, Word, Excel, PowerPoint).
• Ability to navigate networks and websites with different browsers.
• Basic knowledge of PC-hardware (desktop and laptop).
• Basic knowledge of smart phones (iPhone or Android).
• Familiarity with Android and iOS operating systems..
• 3+ years professional translation & localization experience.
• Familiarity with native culture and trends.
• Avid user of social media with familiarity with Facebook Family of Apps.
• Experience with consumer devices that provide utility like messaging, health, fitness, calendar, organization.
Key Competencies and Requirements
• Strong Company & Industry Awareness.
• Can establish & Develop Processes and procedures as part of a client program.
• Strong Problem-Solving skills as to arrive at optimal solution.
• Shows excellent Time Management skills.
• A Plan-Do-Check-Act cycle approach to tasks and workloads.
• Takes Ownership of deliverables.
Be organized and able to work in a fast-paced environment.
• Candidates with Localization/QA/translation experience or with advanced computer skills are preferred.
Knowledge of common technological terms in English and target language.
Flexibility with varying hours.
Location: United Kingdom
ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a
Principal Statistician
to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes.
We are seeking a highly skilled
Principal Statistician
to lead statistical activities for clinical trials. This role requires hands-on statistical expertise, strong communication skills, and the ability to independently lead projects while collaborating closely with cross-functional teams.
Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career!
Key Responsibilities
Lead and provide statistical support for clinical studies.
Act as the
lead statistician
on assigned studies, overseeing statistical strategy and deliverables
Author and review key statistical documents, including:
Statistical Analysis Plans (SAPs)
Analysis Database Specifications (ADS)
Statistical sections of clinical study reports
Review and interpret analysis outputs, ensuring accuracy, quality, and regulatory compliance
Collaborate with cross-functional teams including Clinical, Programming, Data Management, and Regulatory
Provide guidance and oversight to statistical programmers as needed
Communicate statistical concepts, results, and risks clearly to both technical and non-technical stakeholders
Ensure adherence to regulatory standards (FDA, ICH, GCP) and company SOPs
Required Qualifications
MS or PhD in Statistics, Biostatistics, or a related field
There are no specific therapeutic area requirements; however, experience in Oncology, Rare Disease, or Neuroscience would be advantageous.
Strong oral and written communication skills, with the ability to effectively communicate internally and with clients.
Demonstrated understanding and insight in statistics, drug development process, and relevant FDA regulations.
Pharmaceutical, CRO, or related industry experience with clinical trials, including interaction with Regulatory Agencies, especially the FDA.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #LI-Principal #Permanent
Location: United Kingdom
ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a
Senior Statistician
to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes.
We are seeking a highly skilled
Senior Statistician
to to join our biometrics team. This is a full-time permanent opportunity with
REMOTE.
.
Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career!
Job Responsibilities
Responsible for protocol development including study design, sample size calculation, randomization, and statistical analysis plan for assigned studies.
Provide statistical oversight to studies and assure adequate quality and consistency with project requirements.
Responsible for assuring that data for statistical analyses are complete, accurate, and consistent.
Responsible for statistical analysis plans and the accuracy and timeliness of statistical input into reports or decisions.
Responsible for the validity of the analysis and exploring alternative analysis strategies as needed.
Demonstrates extensive understanding of statistical concepts and methodologies. Recognizes and corrects flaws in scientific reasoning and statistical interpretation.
Responsible for accuracy and consistency of statistical tables, figures, and data listings, accuracy of report text, and consistency between summary tables in the body of reports and the corresponding source tables and listings.
Responsible for the statistical methods section of the reports. Identifies and corrects common flaws in the interpretation of results, inconsistency in presentation or inference, adherence to the report guidelines, and ensures project-wide consistency.
Effectively mentor peers with regard to statistical methodology and provide appropriate training to less experienced statisticians.
Manage activities of statisticians across projects by appropriately coordinating assignments and reviewing work so that projects are delivered on time with high quality.
Requirements:
MS or PhD in Statistics, Biostatistics, or related field. PhD with 3-4 years of experience or MS with 5-7 years of experience.
There are no specific therapeutic area requirements; however, experience in Oncology, Rare Disease, or Neuroscience would be advantageous.
Strong oral and written communication skills, with the ability to effectively communicate internally and with clients.
Demonstrated understanding and insight in statistics, drug development process, and relevant FDA regulations.
Pharmaceutical, CRO, or related industry experience with clinical trials, including interaction with Regulatory Agencies, especially the FDA.
The Application Process
Once you have submitted your CV, you will receive an acknowledgment that we received it. If you have the requirements we need, you will be invited for a phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below-industry-average turnover rates.
ClinChoice is an equal-opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #Senior#permanent
Location: Clarksville, TN
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Annual Salary of $67,000 per year
Responsibilities:
Responsible for training Operators on equipment and processes
Assists Operators in diagnosing mechanical problems and determining how to correct
Identify training and development needs through regular conversation and observation
Assists Manager with reviewing Operator performance
Assists in the development and update of training manuals
Responsible for visual inspection of production for defects based on standard
Monitor product for any quality issues
Achieve established daily performance target
Perform basic troubleshooting and routine maintenance
Get the proper material to the required machine in a safe and efficient manner
Qualifications:
High School Diploma
Over 3-7 years of Production experience
Experience in mentoring and/or coaching Operators
Strong understanding of production of complex equipment and system integration
Strong knowledge of manufacturing methods and process improvements
Ability to use strong skills in analyzing, troubleshooting and evaluating problems
Exceptional written and oral communication skills
Strong knowledge of manufacturing including machine capabilities and efficiencies, etc.
International travel required for training
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Canada; United States
Role overview:
We are seeking a Satellite Bus Flight Software System Engineer to lead or support the system level definition, architecture, integration, verification, and operational readiness of flight software for current and next generation spacecraft platforms for current and next-generation remote sensing & communications satellite programs.
As part of the Systems Engineering organization of a leading spacecraft prime manufacturer, the successful candidate will serve as a key technical authority at the intersection of spacecraft architecture, platform subsystems, embedded flight software, avionics, mission operations, and verification and validation.
The role is responsible for ensuring that spacecraft bus flight software correctly implements the platform and payload functional, performance, autonomy, safety, reliability, and operational requirements. The engineer will guide the flight software solution throughout the full spacecraft lifecycle, from early concept and architecture definition through detailed design, software development, FlatSat integration, spacecraft level verification, launch preparation, commissioning, and on-orbit support.
This is a systems engineering and technical leadership role. The incumbent will not necessarily develop every flight software component directly but must possess sufficient embedded software depth to critically assess architectures, designs, implementation approaches, interfaces, test coverage, and anomaly resolution plans.
Tasks summary:
Architecture Concept & Requirements
• Gather & translate functional, performance, safety and security requirements from mission stakeholders.
• Map requirements to software modules, allocate to execution threads.
• Collaborate with cyber-security to embed resilience and security by design.
• Perform requirement management and maintain bidirectional traceability throughout the program life cycle.
Software Architecture, Design & Development
• Define FSW architecture (RTOS, Initialization, PUS services, autonomy, HK, fault management, payload interfaces…).
• Define FDIR algorithms, isolation logic, recovery actions, safe-mode sequencing, redundancy management.
• Perform or guide integration of FDIR logic into FSW.
• Produce and maintain Interface Control Documents (ICDs) for payload and platform subsystems and ground-segment interfaces.
• Support Satellite Reference Database development and validation and DSS.
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners.
• Liaise with Payload, Platform subsystems, Ground‑Segment and Mission Operations teams to integrate and resolve integration issues early.
• Support B&P (Phase 0 & pre-phase A).
Integration & Verification (IVV)
• Develop and support Flight Software Verification Plan and integration tests, SIL (with DSS) & HIL, fault‑injection, performance and security testing.
• Support or oversee verification & test automation framework deployment, test case definition, results analysis and test‑report certification.
Technical Leadership & Mentorship
• Mentor junior engineers and interns.
• Act as technical liaison with customers, partners and external vendors
• Act as Continuous Improvement stakeholder and implement lessons-learned
• Contribute to Client’s knowledge‑base, process enhancements, and standards.
Configuration, Documentation & Standards Management
• Ensure all software artefacts (source code, builds, test scripts, configuration files), documentation and deliverables are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
• Support procedure developments for Satellite Modes.
• Support and analyse on‑orbit telemetry, update filter parameters, and generate SW updates as needed.
• Support SOOH development and associated operator training.
Required Qualifications:
• B.Sc. in Electrical engineering, Aerospace, Computer Science, Embedded Systems with 10 + years of previous fault-tolerant embedded systems on LEO/MEO/GEO missions.
• Experience working with CCSDS, ECSS, PUS services.
• Experience working with MIL-1553, SpaceWire, RS422/485, CAN, Ethernet.
• Experience in real-time cores and/or embedded Linux, Auto-coding.
• Strong understanding of aerospace system engineering fundamentals.
• Hands-on individual who can support systems integration processes and capability. to test systems and resolve problems.
• Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Belgrade
Workplace: remote
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
About the role
We’re hiring a Senior Product Data Analyst to own how customers and our own teams see product performance. You will work both on our pre-service products (visit cost estimates, eligibility and benefits, patient support voice agent) and post-service (patient billing, revenue cycle metrics). You’ll
own the dashboards for these products, provide visibility into our product performance, and use the data to find product gaps.
You’ll build customer-facing metrics yourself, mostly with AI tools like Claude Code. This is a product role more than an infrastructure one: we want your time going into how each product behaves and what customers run into, not into maintaining pipelines.
We are a hybrid company, partly based in Santa Monica, USA and partly remote, spread out around the United States & Europe.
Key responsibilities
In this role you will
Own the dashboards that product and customer teams work from, across most of our products.
Turn complaints and open questions into defined metrics, and track them over time.
Catch product issues in the data before they become escalations.
Work with the founder, product managers, engineers, and customer success to decide what to measure, and explain why a number moved.
Required qualifications
Must-haves
At least 4 years in data or product analytics.
Strong SQL and Python.
Software engineering experience
A product mindset: you start from what the customer experiences, not from what’s in the tables.
Fluency with AI-assisted development — we build dashboards and analyses with agentic coding tools (Claude Code and similar) as part of the day-to-day.
Healthy skepticism about numbers: you validate before you trust.
Exceptional written and oral communication skills.
Nice-to-haves
Startup experience.
Worked with machine learning-related products
Experience building dashboards people actually use (Metabase, Looker, or similar).
Healthcare experience: eligibility and benefits, patient billing, revenue cycle.
Comfort reading application code to see where a number comes from.
Collectly is a tech-enabled patient billing platform that works as an add-on for your EHR/PM. Collectly accelerates and increases patient cash flow, streamlines post-service billing operations, and provides the best patient experience that works for all demographics.
Please, see a short video about us
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US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia
seniorUnited States- Augusta, Arkansas
ОфисSan Francisco, CA; New York, NY; Atlanta, GA; Washington, D.C.
seniorPasig, Philippines
ГибридseniorNew York
Redwood City, United States OR San Francisco, United States; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
Chicago, Illinois, United States; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
ОфисPortland, OR
ОфисPortland, OR
United Kingdom
seniorUnited Kingdom
leadГеография найма не уточнена
Canada; United States; (Fastwater Staffing) Satellite Bus Flight Software System Engineer - Montreal, Canada [Full Relocation Package]
УдалённоBelgrade; Analytics Engineer (remote from GMT-7 to GMT+4 timezones)