Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for a
Project Manager, Courier Onboarding & Compliance
to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance across the Delivery Hub.
In this role, you will sit within the Supply department — which builds and protects our supply base across all geographies — and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks across diverse international markets.
Key Responsibilities
Own courier & freight onboarding & registration
Own the registration and verification funnel end-to-end, holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow in close partnership with the product team and agree on per-country form configurations.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Drive platform migrations & scalability
Plan and execute WatchDocs data migrations from old to new platforms on a country-by-country basis.
Track migration impact on registrations and overall conversion, ensuring smooth transitions without supply disruption.
Lead supply compliance & risk management
Own KYC, identity verification, and document requirements for the Courier and Freight verticals, driving final accountability for the share of compliant GMV.
Drive compliance platform development with the engineering team and maintain central compliance dashboards.
Drive compliance platform features with engineering teams.
Represent Delivery Hub in cross-vertical & regulatory initiatives
Act as the primary advocate for Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare markets for upcoming regulatory changes (e.g., labor reforms in Kazakhstan, Colombia) and support new market launches in highly regulated environments.
Drive optimization projects & operating rhythm
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) in coordination with analytics.
Own onboarding and compliance streams in quarterly/annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core delivery marketplace metrics (GMV, active supply, done rate, activation, funnel conversion).
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in English with strong cross-cultural communication skills (working with local teams across Central Asia, Africa, LatAm, and South Asia). Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Karachi, Pakistan (Karachi)
Workplace: hybrid
We are looking for a proactive and detail-oriented Account Agent to join the inDrive Couriers team. You will work closely with our business clients, handling day-to-day account operations, addressing inquiries, and ensuring high service quality and client satisfaction. Contract-based position.
Key Responsibilities
Conduct daily outbound calls to business clients to provide ongoing support and operational assistance related to inDrive Couriers' services
Build, manage, and maintain long-term relationships with key accounts to ensure high customer satisfaction and retention
Hold regular meetings with clients to understand their needs, gather feedback, share product updates, and explore new collaboration opportunities
Collect, document, and analyze client feedback to help improve service quality
Assist clients with inquiries, issues, and service-related incidents, ensuring timely resolution
Handle incoming calls and requests from business clients in a professional and solution-oriented manner
Skills, Knowledge and Expertise
1–3 years of experience in account management or a related field
Strong negotiation and communication skills
Proficiency in Google Sheets
Excellent knowledge of the local market
Ability to work independently and manage multiple priorities in a fast-paced environment
Based in Lahore, Karachi, or Islamabad
Fluency in Urdu and English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We build internal and user-facing tools that support dynamic in-app content experiences powered by business rules and ML-based scoring models. Our work sits at the intersection of product engineering and data, helping personalize the user experience in the mobile app.
We are looking for an engineer with a strong mobile background who has solid experience with iOS and Android development and is also confident working with web technologies. This role is primarily focused on the mobile platform, while also involving work on web interfaces, internal tools, and integrations.
Key Responsibilities
Develop and maintain functionality for the mobile application on iOS and Android
Contribute to the development and improvement of web interfaces and internal team tools
Deliver end-to-end features in collaboration with backend engineers, designers, and product managers
Integrate client applications with backend services, APIs, and personalization systems
Improve the performance, stability, and overall quality of mobile and web products
Participate in designing client-side architecture and technical solutions
Write clean, maintainable, and testable code
Take part in code reviews, technical discussions, and help maintain a high engineering standard across the team
Diagnose and resolve issues in development, testing, and production environments
Skills, Knowledge and Expertise
5+ years of commercial software development experience
Strong hands-on experience in mobile application development for iOS and/or Android
Good understanding of mobile architecture, application lifecycle, client-side performance, and UX
Experience with web technologies and willingness to work on web interfaces as part of the role
Solid knowledge of JavaScript/TypeScript
Experience with React and modern web frameworks is a plus
Experience integrating with REST APIs and/or GraphQL
Understanding of testing principles, CI/CD, and client application delivery processes
Experience with GitHub, Kubernetes, and build/deployment tools is a plus
Strong ownership, responsibility, and ability to quickly learn new technologies and domains
Conditions
Help us challenge injustice by creating fair choices for millions of people across in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
Several Senior Backend Engineer positions are available within product teams. Each role is embedded in a single team and focuses on the development and scaling of backend solutions across the company’s product areas.
Key Responsibilities
Design and implement complex business logic in Golang autonomously, while ensuring high performance and system reliability.
Design optimal database structures (SQL), manage indexes, and optimize query performance. Build asynchronous service interactions using Kafka.
Take ownership of backend services lifecycle, including delivery, monitoring and maintaining backend services in the production environment
Write clean, structured code, conduct code reviews, ensure compliance with architectural guidelines (ADR), and implement engineering best practices.
Set up monitoring and alerting for your services, participate in Post-Mortem processes, identify root causes of incidents, and automate routine tasks.
Share expertise with the team, participate in onboarding new members, and contribute to the development of internal libraries and tools.
Proactively seek improvements in technical implementations and product solutions, striving to deliver the best possible user experience.
Skills, Knowledge and Expertise
6+ years of commercial backend engineering. With experience solving complex problems in high-load environments
4+years of commercial experience with Golang. Knows and has applied advanced features of the Go language in practice
Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment
In-depth knowledge of Redis, familiar with various data structures, and its efficient use in high-load systems
Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS)
Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment
Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations
Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing
An interest in new technologies, a collaborative spirit, and a drive to continuously develop your skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Rabat, Morocco
Workplace: hybrid
We’re building a Content Design function from scratch and we need people who want to be a part of that.
We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.
Key Responsibilities
Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time.
Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc.
Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve.
Help evolve content guidelines and standards.
Skills, Knowledge & Expertise
1+ years of experience in either UX Writing, Content Design, or Knowledge Management.
Basic experience with analyzing support tickets or customer journey mapping (CJM).
Strong written communication skills and attention to detail, which you can demonstrate through your portfolio.
Experience with iterating and improving content based on feedback, research, and data.
Strong cross-functional collaboration skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
We’re building a Content Design function from scratch and we need people who want to be a part of that.
We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.
Key Responsibilities
Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time.
Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc.
Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve.
Help evolve content guidelines and standards.
Qualifications
1+ years of experience in either UX Writing, Content Design, or Knowledge Management.
Basic experience with analyzing support tickets or customer journey mapping (CJM).
Strong written communication skills and attention to detail, which you can demonstrate through your portfolio.
Experience with iterating and improving content based on feedback, research, and data.
Strong cross-functional collaboration skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
Intercity covers intercity rides and parcel delivery in 35+ countries across LATAM, MENA, Central and South Asia, and Southeast Asia.
Key Responsibilities
Develop features for passenger and driver client apps.
Work with geolocation, maps, and real-time order statuses.
Run A/B experiments, manage feature flags, and implement analytics events.
Do code reviews, write tests, and co-design solutions with backend and iOS engineers.
Build with AI tools (Claude Code, Copilot) as part of an AI-First approach.
Skills, Knowledge and Expertise
3+ years of commercial Android development with Kotlin.
Good knowledge of Coroutines, Flow, MVVM/MVI and DI (Dagger/Hilt).
Experience with Jetpack Compose.
Experience working with multi-module projects and Gradle.
Understanding of networking, caching and working with unstable connections.
Experience with unit testing.
English level: B1+.
Nice to have:
Experience with maps and geo services, such as Google Maps or 2GIS.
Experience with Play Integrity, fake GPS protection or other anti-fraud solutions.
Experience with Spec-First or AI-assisted development.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive is seeking an Anti-fraud Officer to own detection and investigation of fraud across our ride-hailing, delivery and city-to-city products: Ban evasion through multi-accounting, GPS spoofing, ride manipulation, promo and referral abuse, payment fraud, driver–passenger collusion etc.
Key Responsibilities
Analyze transactional and behavioral data using
SQL and Python
to identify suspicious patterns and emerging fraud schemes
Develop, tune, and improve
fraud detection rules
and anti-fraud dashboards
Evaluate the quality and effectiveness of detection rules by tracking
precision and other key performance metrics
Manage fraud cases
end-to-end
, from identifying suspicious activity to investigation, documentation, and escalation of confirmed incidents
Conduct
risk assessments of new and existing product features
in collaboration with Product teams
Analyze and monitor
fraud losses
, identify key sources of losses, and develop plans to reduce them
Propose and implement
fraud risk mitigation measures
together with Product and other cross-functional teams
Skills, Knowledge and Expertise
4
+ years of experience
in anti-fraud, risk analytics, or a related analytical field
Strong proficiency in
SQL and Python
for analyzing large datasets
Solid understanding of
statistics
and the ability to apply statistical methods to behavioral analysis and anomaly detection
Experience working with data and the ability to independently identify suspicious patterns and formulate hypotheses
Strong analytical thinking, attention to detail, and a structured approach to investigations
Ability to work in ambiguous environments and independently drive investigations from initial detection to actionable conclusions and recommendations
English — B2 or higher
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Abuja, Nigeria
Workplace: hybrid
We are looking for a Business Development Manager who will lead the design and execution of local growth strategies, including geo-expansion, vertical launches, and unit economics optimization. The ideal candidate will drive go-to-market initiatives, build strategic partnerships, and manage cross-functional projects that deliver measurable business impact. This role also requires strong analytical skills to ensure operational excellence and solve complex challenges in a fast-paced, dynamic environment.
Responsibilities
Growth Strategy Execution: Design and implement local growth strategies, including geo-expansion, unit economics management, and vertical launches.
Market Development: Drive go-to-market initiatives tailored to the Nigeria context, taking full ownership of adoption and ROI.
Strategic Partnerships: Build and manage high-impact relationships with local fleets, enterprises, and regulatory stakeholders.
Cross-Functional Leadership: Collaborate with product, operations, and marketing teams to localize and pilot initiatives with measurable business impact.
Operational Excellence: Monitor KPIs using SQL, Tableau, or similar tools; identify bottlenecks and optimize processes and performance across the board.
Problem-Solving Autonomy: Act decisively in complex and ambiguous environments, effectively navigating competitive, regulatory, and operational challenges.
Qualifications
A resilient self-starter who doesn’t make excuses and pushes through until goals are achieved.
6+ years of experience in business development, partnerships, or growth roles (tech, mobility, or logistics sectors preferred).
Strong analytical mindset with the ability to translate data into actionable insights (SQL proficiency is a plus).
Execution-focused: Proven track record of delivering results, not just ideas.
Highly autonomous: Self-driven and comfortable navigating ambiguity.
Exceptional communication and stakeholder management skills.
Fluent in English, with outstanding communication and negotiation abilities.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Senior Product Manager
who will drive the end-to-end productization of a dynamic user experience and build scalable growth loops across inDrive’s product portfolio. This person will integrate user behavior insights, partner with ML/DS teams to enable personalization at scale, and ensure a consistent user experience across all stages of the customer journey.
Key Responsibilities
Lead the end to end productization of a user experience that dynamically orchestrates customer value interventions across acquisition, cross sell, upsell, and retention
This role is pivotal to inDrives ambition to build growth loops for the product portfolio
Translate customer behavior insights into segmented programmable customer journeys, stitched across product surfaces
Own the roadmap for growth hypotheses of activation, engagement and monetisation, as well as the consistency of user experience for existing and new verticals
Partner with ML/DS teams to test for future integration of hybrid AI stacks, combining scoring models and embedding based retrieval to drive personalized actions at scale
Collaborate closely with marketing, engineering, data science, and business to scale interventions across acquisition, engagement, and monetization loops
Identify, size, and prioritize the most impactful opportunities through data analysis, user research, and experimentation
Develop clear success metrics, measure performance, and iterate quickly to optimize growth initiatives
Champion a global, product first mindset leveraging inDrives ecosystem to create scalable, enduring value for users around the world
Skills, Knowledge and Expertise
5+ years of product leadership experience, with a deep focus on consumer apps, personalization infrastructure, or super app lifecycle automation at scale
Bachelors degree in Computer Science or similar tech major
Experience leading growth initiatives or marketplace products at a tech forward company which scaled to millions of users across diverse geographies or segments
Proven success launching new products or features from 0→1 and driving sustained adoption and engagement
Proven track record of driving growth through experimentation, data driven insights, and cross functional collaboration
Strong analytical, problem solving, and communication skills, with the ability to align diverse stakeholders around a bold vision
Deep understanding of experimentation, funnel optimization, and data driven product development in a fast paced, high impact environment
Strong ability to influence and collaborate with cross functional teams, from engineering and design to marketing and business, to deliver measurable business outcomes
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams.
The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems.
Key Responsibilities
Performance Audits & Integration Support:
Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers)
Design&Execute Load Tests global strategy:
Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework)
Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load)
Load Modeling:
Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution.
Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality.
Bottleneck Analysis & Fixes:
Find, analyze, and fix performance bottlenecks. This includes:
backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion)
DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits)
messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits)
network constraints (latency, load balancer settings, timeouts)
Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements.
Prepare for Production Traffic:
Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance
Loadtesting Infrastructure Setup&Tuning:
Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic
Performance Analysis & Experimentation:
Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code.
For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance.
Business Impact Translation:
Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work.
Observability & Monitoring:
Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting.
Performance Tooling:
Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team.
CI/CD Integration:
Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production.
Reporting&Communication:
Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions.
Performance Culture:
Champion a culture where performance = product quality.
Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task.
Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start.
Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures.
Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows
Set up production-like performance environments in AWS
Conducting and modeling load tests in production
Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV)
Skills, Knowledge and Expertise
5+ years in Performance/SRE/Load Testing
Strong programming skills in Golang/Kotlin/Java
Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each.
Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups
Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies)
Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS
Profiling Golang, Kafka, Redis, DB tuning experience
Automation loadtesting and make QG (JVM languages and Go)
SRE mindset (RED/USE, SLO, error budgets)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
The Country Lead – Malaysia is a hands-on leadership role responsible for guiding national strategy and execution through deep understanding of ride-hailing frameworks and marketplace dynamics. The role embeds market and competitor intelligence into country-level planning, goal setting, and decision-making, resolves complex, high-stakes challenges through structured problem-solving and cross-functional alignment, and drives operational and process excellence.
Responsibilities
Develop and implement operational standards and best practices in alignment with global strategy
Facilitate collaboration between country, regional, and central teams to drive execution and knowledge sharing
Lead automation and workflow optimization initiatives to scale operations efficiently
Oversee high level operational escalations and ensure resolution with continuous improvement mindset
Marketplace Supply Management Monitor supply demand balance and key driver funnel metrics, identifying drop offs and guiding funnel optimizations
Collaborate with DOPs and Marketplace Efficiency teams to drive pricing, monetization, and performance strategies
Analyze and optimize revenue streams and ensure alignment with country financial targets and company goals
Expansion Launch Management Lead market expansion efforts, including city/product launches and regulatory compliance
Coordinate cross functional efforts for timely and compliant market entry
Support area teams in resolving launch challenges and ensuring market readiness Product Customer Experience
Gather market insights to shape product development and localization
Oversee implementation and rollout of new features and tools across markets
Monitor product adoption and performance, ensuring alignment with local user needs
Partnerships Public Affairs Guide strategic partnerships and negotiations to support business growth
Align partnership initiatives with country expansion strategies and monitor performance
Represent the company in public forums, manage PR strategy, and collaborate on crisis communication when needed Risk, Compliance Government Relations Lead country level risk mitigation strategies and ensure regulatory compliance
Collaborate with GR/legal teams to monitor changes in policy and align operations accordingly
Ensure local GR efforts are in sync with overall company policies Quality Customer Support
Monitor service quality standards and technical support performance across the country
Facilitate best practice sharing, escalations, and continuous service improvement
Lead coordination of customer incident management and support tool implementation
Qualifications
5 years of experience in operations, general management, or marketplace leadership roles.
Strong track record in leading cross functional teams and managing in high growth environments.
Experience in ride hailing, e commerce, or other platform based businesses is required.
Demonstrated ability to resolve complex problems and drive scalable solutions.
Deep understanding of local market dynamics, user behavior, and regulatory environments.
Strong communication, negotiation, and stakeholder management skills.
Fluent in Malay Bahasa and English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a hands-on
Risks Ops
to own and evolve our core
Decision-Making System (DMS)
and credit processing engine. In this role, you will bridge the gap between risk management, and core engineering, leading a focused team of developers to design, build, and optimize high-throughput, low-latency decisioning engines.
You will play a pivotal role in streamlining time-to-market for credit strategy changes, integrating advanced ML scoring models, and replacing legacy software with modern, scalable, in-house microservices architecture.
Key Responsibilities
Technical Leadership & Ownership:
Take full ownership of the end-to-end Decision-Making System (DMS) lifecycle, including system architecture, deployment pipelines, production monitoring, continuous code cleanup, and performance optimization.
Cross-Functional Collaboration:
Partner closely with Risk Analysts and Data Scientists to translate complex business logic, risk rules, and ML scoring models (application, behavioral, fraud) into production-ready software.
Team Leadership & Delivery:
Implement core logic of DMS system to suit the needs of InDrive's lending vertical. Code reviews, release management, and performance evaluations while fostering an efficient, agile environment.
Process Optimization:
Reduce time-to-market for credit strategy updates by modernizing delivery workflows, introducing automated regression/retrospective testing, and eliminating dependencies on legacy release cycles.
Architecture & System Integration:
Drive the evolution of our high-volume microservices ecosystem (Golang, AWS). Integrate internal and external services (credit bureaus, collection platforms, fraud detection services) via REST APIs and event-driven pipelines.
Skills, Knowledge and Expertise
Fintech & Credit Decisioning Expertise:
7+ years of total backend engineering experience, with deep domain expertise in financial technology, credit conveyors, loan processing, debt collection systems, or automated decisioning engines.
Risk-Ops experience:
be familiar with any popular decision-engine (gorules, n8n, camunda, SAS RTDM, FICO Blaze Advisor etc…)
Stack:
Strong expertise in Golang / Python, and build tools (Gitlab CI), AWS-related experience will be a huge plus.
Data Management:
Proficiency with relational and non-relational databases (MySQL, AuroraDB, DynamoDB, GBQ).
DevOps, CI/CD & Observability:
Hands-on experience with modern CI/CD tools (GitLab CI, GitHub Actions), containerization (Docker), and system monitoring tools (Prometheus, Grafana).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 75 600 EUR gross.
Final benefits may vary depending on the location.
Location: Brazil, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies
What You’ll Do
Collaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes.
Analyze business requirements, documentation, examples, templates, and other reference materials provided by stakeholders.
Identify workflows and use cases that can be implemented or improved through Claude Code Skills.
Design, implement, test, and maintain reusable Claude Code Skills.
Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components.
Translate complex or ambiguous business processes into structured, executable instructions for AI agents.
Evaluate skill behavior using realistic scenarios, test cases, and acceptance criteria
Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback.
Technical leadership over the other engineers: review, direction, unblocking.
What You Bring
Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios.
Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents.
Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design.
Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions.
Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows.
Experience evaluating and improving non-deterministic AI solutions.
Ability to own the technical shape of the whole capability, not individual skills: standards, shared components, evaluation and release strategy, backwards compatibility.
Ability to define and enforce what a well-formed skill looks like, what belongs in shared infrastructure, and what gets rejected in review.
Ability to make and justify platform‑level decisions - including choices around agent harnesses, integration architecture, and build‑versus‑adopt strategies, while providing clear technical rationale for foundational decisions that impact the entire platform
Nice to have
Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers.
Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses).
Consulting or professional services background.
Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics.
Experience building internal developer tooling or standing up a platform capability.
Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering.
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
You’re the kind of person who looks at a complex, deeply interconnected system and immediately wants to know how it functions and what would make it break. Focused on finding more than just bugs, you want to untangle dependencies and raise the bar for quality across the board. You're comfortable stepping up to take ownership and lead the charge when things get complicated.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
DataGrip is our cross-platform IDE for databases, and its core functionality powers database tools across other JetBrains IDEs like IntelliJ IDEA, PyCharm, and PhpStorm. Because of the large size of this ecosystem, which spans many database systems, environments, and integrations, keeping our quality bar high is a complex, strategic challenge. You’ll take ownership of quality across these shared components and release processes. You’ll work closely with developers, DevOps, and product teams to map out expected behaviors, investigate hard-to-reproduce issues, and improve how we build and test. Your work will directly influence the reliability of tools used by millions of developers every day, making sure changes in one area don't unexpectedly break another.
Day to day, you will:
Lead QA activities, set priorities, and coordinate testing efforts across multiple teams and components.
Investigate unclear, poorly reproducible, and cross-component issues to find the root cause.
Analyze logs, test results, and user reports to spot broader quality patterns behind individual failures.
Define test strategies and apply risk-based testing to manage release cycles safely.
Work with developers and product teams to establish expected behavior when detailed specifications aren't available.
Improve our QA processes and guide the team in making confident release decisions.
What you’ll bring
A high degree of independence and technical curiosity.
Comfort taking ownership of complex problems and driving them to resolution.
The ability to see the big picture and understand how changes in one area affect the rest of the system.
A proactive approach to improving processes rather than just following them.
Strong analytical thinking, with the ability to turn scattered logs and user reports into clear insights.
The communication skills to bring different teams together and coordinate testing efforts smoothly.
What you’ll need
The proven ability to test complex, multi-component systems and navigate integration and end-to-end testing.
Practical knowledge of relational databases and SQL.
Experience leading QA activities and shaping test strategies for multiple products and release cycles.
Familiarity with reading and debugging code (Java or Kotlin preferred) to troubleshoot deeply embedded issues.
Hands-on experience writing or maintaining automated tests.
The ability to navigate and troubleshoot CI/CD systems, test environments, and infrastructure (such as Docker, Kubernetes, or TeamCity).
Experience investigating distributed systems, APIs, and service-to-service integrations using monitoring and logging tools.
What success looks like
Within your first few months, you’ll have a firm grasp of the DataGrip ecosystem and how its components interact across our IDEs. You’ll be independently identifying quality risks, setting clear testing priorities, and helping teams ship reliable releases without bottlenecks. Long-term, you’ll have established smoother QA workflows, making it easier for everyone to understand dependencies and catch cross-product issues before they reach our users.
Why join JetBrains?
Strong base salary.
We offer competitive pay that reflects your skills and experience.
Flexible work schedule.
Enjoy the freedom to work from home or from the office.
Extra time off.
More days to relax, recharge, and do the things you love.
Learning and development opportunities.
Access to conferences, courses, and language classes.
Relocation support.
Assistance to help make your move as smooth and stress-free as possible.
Free meals and snacks.
Lunch and refreshments provided to keep you fueled.
Health and wellness.
On-site gyms or sports club stipends.
Internal events.
Company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building the Private Equity channel into one of the company's most significant sources of enterprise growth. Sponsors and their operating teams shape how portfolio companies run finance, and when they standardize on a platform, they do it across dozens of companies at once.
This role will be focused on managing the largest funds in the market. You will own a book of the most strategic PE firms Ramp works with, many of which have multiple investment investment strategies, fund vehicles, and GP stakes businesses under a single name. Each one likely has a different operating partner for each strategy, a deal team with its own relationships, and portfolio CFOs who make the final call. Your job is to know all of them, keep every thread moving, and turn that access into measurable adoption across their portfolios.
It is a high-volume, high-stakes book. The work is relentless relationship management paired with genuine commercial discipline, and it carries the highest CP goal on the channel team. There are only a handful of these seats at Ramp, and real executive visibility comes with them.
What You'll Do
- Own a book of upmarket and megafund PE partners, serving as their primary relationship owner at Ramp.
- Multi-thread across each firm: operating partners by strategy, deal teams, platform and portfolio operations leaders, and portfolio-company CFOs.
- Run disciplined portfolio analysis to find where Ramp can create value, and work with Account Executives to convert that into pipeline.
- Generate and own qualified pipeline against an aggressive CP target, prioritizing the large opportunities that move the number.
- Negotiate custom partnership structures where they make sense, including adoption commitments, and hold the line where terms do not work for Ramp.
- Partner with Events, Growth, Marketing, and Finance to deliver sponsorships, webinars, executive dinners and the collateral your partners ask for.
- Build and maintain the operating system behind the book: relationship maps, portfolio analysis, follow-ups and next steps across a large partner set on a tight touch cycle
- Use AI to automate research, portfolio mapping, call prep and follow-through so the book scales beyond what manual effort allows
What You Need
- A track record of carrying and hitting a high quota in a commercial role. Outbound sales development, account executive, or partnerships backgrounds all work.
- Deep working knowledge of how a private equity firm is structured, including the distinct roles of operating partners, deal teams, and portfolio leadership.
- Demonstrated ability to build and expand relationships across a large, complex organization.
- Exceptional organization and agency. History of managing a large book without dropping threads, continual follow-up, and navigating complex organizations.
- Comfort negotiating directly with sophisticated counterparts, and the judgment to know when to walk away.
- A practical, self-directed approach to AI. You build your own workflows rather than waiting for tooling.
- Strong cross-functional instincts across events, growth, marketing and finance. Ability to work dynamically with others internally to drive results.
- Willingness to travel frequently and to work from our New York office. CT or NJ with an in-office commitment also works, and we are open to relocation
Nice to Haves
- Experience partnering with or selling to private equity firms and their portfolio companies.
- Experience at a company with an established channel sales motion.
- Fintech, payments, expense management, or CFO-software background.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Вакансия бизнес-аналитика в Banco Plata — крупной финтех-платформе в Латинской Америке, работающей по принципу Open Finance.
Помощь при переезде в Мексику.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principal Program Manager, Cloud Streaming
Sony Interactive Entertainment (SIE) is seeking an experienced Principal Program Manager to lead complex, high-impact programs across the PlayStation ecosystem. This role is central to driving cross-functional execution at scale, bringing together teams across technology, product, business, and operations to deliver meaningful outcomes for players worldwide.
As both a strategist and executor, the Principal Program Manager will shape program direction, create clarity in complex and ambiguous environments, and drive programs from strategy through execution, launch, and value realization. This leader will anticipate challenges, bring forward clear recommendations, and influence decisions across diverse global teams and senior leadership.
Key Responsibilities
Program Leadership
Lead geographically distributed, cross-functional teams in delivering large-scale programs from strategy and definition through execution, launch, and ongoing value realization.
Translate strategic objectives into clear program outcomes, priorities, milestones, success measures, and execution plans.
Drive end-to-end program outcomes, connecting business objectives, product strategy, technology delivery, and operational readiness.
Create structure and clarity in complex or ambiguous environments, ensuring teams remain aligned on priorities, ownership, and desired outcomes.
Serve as a trusted program voice to executives and stakeholders, providing clear visibility into program health, priorities, risks, and decisions.
Strategic Program Management
Define and influence program delivery strategies that balance speed, quality, scalability, investment, and risk.
Establish effective program structures, governance, operating rhythms, and decision-making frameworks appropriate to the scale and complexity of the work.
Maintain a broad perspective across the program, anticipating emerging risks, dependencies, opportunities, and decisions.
Navigate ambiguity with sound judgment, clearly communicating trade-offs and recommendations to senior leaders.
Adapt plans as business, technology, and customer needs evolve while maintaining focus on overall program outcomes.
Apply and evolve program management best practices to improve predictability, execution, and business impact.
Communication & Collaboration
Build strong partnerships across Engineering, Product Management, Design, Quality, Operations, Business, and other functions required to deliver program outcomes.
Influence effectively across teams and organizational boundaries, including in situations where priorities, perspectives, or incentives differ.
Proactively identify risks and opportunities, framing complex issues clearly and bringing forward options and recommendations.
Synthesize complex information into concise, actionable communication for senior leaders and executive audiences.
Establish transparent, data-driven reporting that provides a reliable source of truth for program health and decision-making.
Foster shared ownership and accountability across teams, ensuring actions and decisions are driven through to resolution.
Organizational Impact & Innovation
Identify opportunities to simplify ways of working, reduce unnecessary overhead, and accelerate cross-functional execution.
Develop and apply scalable approaches, frameworks, and best practices that strengthen program delivery beyond an individual initiative.
Use data, insights, and measurable outcomes to evaluate program effectiveness and inform decisions.
Challenge existing approaches where appropriate and help teams continuously improve how they plan, collaborate, and deliver.
Provide leadership, mentorship, and guidance to Program Managers and Technical Program Managers supporting the program.
Where applicable, provide strategic oversight of a broader program management team.
Leadership & Culture
Act with ownership, accountability, urgency, and strong judgment in delivering results.
Create an environment where teams can openly surface risks, challenge assumptions, and work through difficult issues constructively.
Encourage diverse perspectives and inclusive collaboration across global teams.
Balance respect for established systems and practices with a forward-looking mindset and a willingness to drive meaningful change.
Model collaborative leadership and help others operate with greater clarity, confidence, and ownership.
Qualifications & Requirements
Bachelor’s degree or equivalent relevant professional experience.
7+ years of experience leading large-scale, complex technology or consumer-facing programs across multiple functions and organizational boundaries.
Demonstrated success leading programs across one or more areas such as software, hardware, platforms, services, infrastructure, digital experiences, or business capabilities.
Proven ability to operate effectively in complex and ambiguous environments and translate strategic objectives into executable programs.
Strong experience establishing program structures, governance models, operating rhythms, and decision-making frameworks.
Demonstrated ability to identify and communicate risks, options, trade-offs, and recommendations to senior leaders.
Proven ability to influence senior executives and work effectively across multiple organizational levels without relying on direct authority.
Strong written and verbal communication skills, with the ability to simplify complex information and focus audiences on the decisions and outcomes that matter most.
Experience using data, metrics, and measurable outcomes to assess program health, guide decisions, and evaluate impact.
Strong critical thinking and judgment, with the ability to connect near-term execution to broader business and organizational objectives.
Experience providing leadership, mentorship, or guidance to other program management professionals.
Skilled at working across diverse, geographically distributed teams and external partners.
Knowledge of the gaming, digital entertainment, or consumer technology industry preferred, but not required.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$220,900
—
$331,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
ГибридAlmaty, Kazakhstan
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