Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location- Seattle, Washington
An overview of this role
As a Strategic Account Executive for the Seattle area, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across Seattle, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing strategic accounts.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, enterprise accounts in Seattle, United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Knowledge of Seattle enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on Seattle, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Seattle region.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,000
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect based in Singapore (reporting to the Asia Solutions Architect Manager), you'll join GitLab's Asia team as the trusted advisor to prospects, customers and partners across the region, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle.
You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical and AI expertise, understanding of cloud and modern software development practices, and strong customer empathy.
Partnering closely with your peers, Account Executives and cross-functional teams, you'll own technical evaluations, including proofs of value and workshops, shape solution architectures, and serve as the voice of the customer back to Product Management. You'll drive successful platform adoption, influence revenue growth through solution and value selling, and build long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.
What you'll do
Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.
Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
Collaborate with Account Executives and the broader go-to-market team across Asia to shape and execute account strategies that support new customer acquisition and expansion.
Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates.
Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
Maintain and expand your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies by creating reusable examples, best-practice guidance, and technical collateral for customers and partners.
Invest in your growth and development through ongoing learning, mentorship, and knowledge sharing to improve the Solutions Architect team's impact continuously.
What you'll bring
Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices, continuous integration and continuous deployment workflows, and the application of Generative and Agentic AI within software delivery.
Hands-on experience with GitLab or comparable source control, continuous integration and continuous deployment, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
Fluent Mandarin language skills are required for this role, with the ability to engage stakeholders from C-level executives through to end-user buyers confidently. This role covers markets where Mandarin is essential to effective customer engagement, primarily Singapore and Taiwan.
Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
About the team
The Solutions Architect team is part of GitLab's Sales organisation and serves as the technical counterpart to Account Executives, with this role focused on opportunities across Asia and reporting to the Asia Solutions Architect Manager. The team helps customers realise the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. The team helps customers modernise end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
The Observability, Monitoring, and Integrations team manages observability, monitoring, and detection for systems that support customer purchasing and use of GitLab. As a Staff Backend Engineer on the Fulfillment Workflow Monitoring (Catch All) team, you'll set the technical direction for the telemetry, detection, and reconciliation tooling that identifies billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they can affect revenue or the customer experience.
This is a greenfield team. You'll help build it from the ground up, shaping its operating rhythm, incident response model, and quality bar. You'll use telemetry and machine learning to identify issues early and help resolve them. Because Monetization changes can directly affect revenue and often involve confidential or financial information, you'll use strong judgment, careful rollout practices, and a high bar for reliability. This role is opening at the Staff Backend Engineer level (grade 8).
What you’ll do
Design, build, and operate observability across the Monetization stack, including metrics, logs, and traces, using tools such as Prometheus and Grafana.
Implement automated detection for billing, data, and event anomalies, and route alerts to the responsible feature teams.
Develop reconciliation and data integrity checks across usage and billing pipelines.
Define and track service level objectives and service level indicators, write runbooks, and take part in incident response to measure and improve Monetization system reliability.
Explore artificial intelligence and machine learning techniques to predict system anomalies and accelerate resolution.
Review and offer feedback on merge requests from other Monetization engineers.
Collaborate with Product, Finance, Support, and other partners to turn operational needs into reliable tooling.
What you’ll bring
Professional experience with Ruby on Rails, including building and operating applications such as CustomersDot.
Experience in site reliability or observability engineering, including monitoring, alerting, service level objectives and indicators, runbooks, and incident response.
Experience setting technical direction for observability, reliability, or detection work and bringing other engineers along.
Experience building anomaly detection, monitoring, or risk management tooling.
Familiarity with observability tools such as Prometheus, Grafana, and OpenTelemetry.
Exposure to analytical data stores such as ClickHouse and the change data capture and event-streaming pipelines that feed them, including NATS JetStream.
Experience owning projects from concept through production, communicating clearly about complex technical and organizational problems, and proposing iterative solutions.
Working knowledge of Python for anomaly detection and data work, or experience with billing, financial, or other business-critical systems, including Zuora or Salesforce, is a plus.
About the team
The Observability, Monitoring, and Integrations team is part of GitLab's Monetization section, a highly cross-functional group that partners with Sales, Finance, IT, and Support to deliver secure and reliable purchasing, billing, provisioning, and utilization workflows. The Monetization section includes the Purchase, Subscription Lifecycle, Billing Engine, Platform and Infrastructure, Observability, Monitoring, and Integrations, and Compliance teams.
This role is on the Fulfillment Workflow Monitoring (Catch All) team and reports to the Engineering Manager, Observability, Monitoring, and Integrations. We work asynchronously, plan and reflect regularly, and share responsibility for deployments, incident management, testing, and safe rollouts. We're increasingly focused on how artificial intelligence and machine learning can improve our Monetization infrastructure and provide predictive insights.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As a Senior Backend Engineer, you will design, implement, and evolve product capabilities while solving high-scope backend problems and influencing the technical and product direction of our teams. You will move beyond "assigned work" to actively improve the quality, reliability, and performance of our systems. You will work across product, frontend, infrastructure, data, and security boundaries, making sound architectural trade-offs, communicating complex ideas clearly in an asynchronous environment, and helping define the standards for a high-scale, global product.
Why you’ll love this role
High Impact:
You aren't just shipping features; you are shaping the architecture of a global platform used by millions.
Technical Agency:
You will influence team objectives, technical direction, and long-range goals, helping us solve problems of high scope and complexity.
Innovative Culture:
You will get to experiment with and integrate agentic AI into production engineering workflows, moving beyond simple prompt engineering to build resilient, AI-assisted systems.
Autonomy:
You will thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
User-Centric Collaboration:
You’ll partner closely with PMs and designers to shape requirements, ensuring every technical decision delivers genuine value to our users.
What you’ll do
Drive Technical Direction:
Design and ship moderate to complex backend features with minimal guidance, making pragmatic choices between modular-monolith code, shared components, or independently operated services.
Raise the Bar:
Advocate for product quality, security, availability, and performance. You will define backend standards for style, maintainability, testing, APIs, and operational readiness.
Mentor & Lead:
Mentor associate and intermediate engineers, remove technical blockers, and improve team delivery practices through code and design reviews.
Operational Excellence:
Diagnose and prevent performance/reliability issues at scale. Participate in incident response and act as a technical owner where appropriate.
AI Integration:
Use AI in production engineering work to improve outcomes, evaluate its effectiveness, and coach others on responsible, high-judgment use.
What you’ll bring
Deep Backend Expertise:
A strong command of backend architecture, APIs, data systems, and performance tuning in a complex product or service environment.
Adaptability:
Proficiency in modern backend languages and a deep understanding of systems programming. We value the ability to learn and adapt over mastery of a single language.
Architectural Judgment:
Experience designing or evolving modular backend boundaries, bounded contexts, and migration-safe architectures.
Influence:
Ability to lead through influence, technical judgment, and clear written communication, effectively bridging the gap between product needs and technical reality.
Agentic AI Expertise:
Proven experience building or operating agentic systems in production—moving beyond prompt engineering to architecting loops, tool-use, and error-handling strategies that ensure reliability at scale.
Helpful experience
Experience with high-throughput distributed systems, concurrency, or profiling.
Hands-on experience with containerized production operations (e.g., Kubernetes).
Deep database performance knowledge (e.g., PostgreSQL, ClickHouse, schema evolution, partitioning).
Background in large-scale modular monoliths or event-driven systems.
Public technical communication, open-source maintenance, or experience in developer-focused SaaS.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We're looking for a Backend Engineer to join our Source Code Experience team within GitLab's Create stage. You'll help make everyday source code workflows clear, reliable, and efficient for people working across GitLab projects. As artificial intelligence agents increasingly write and manage code alongside people, you'll build backend capabilities and interfaces that support trustworthy collaboration between people and agents.
You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL to improve critical source code experiences across GitLab.com, self-managed instances, and GitLab Dedicated. The Source Code group is responsible for the backend and frontend aspects of the product categories within Source Code. With support from experienced team members, you'll help maintain high reliability through performance and structured query language tuning, caching, rate limiting, testing, observability, and resiliency. You'll collaborate with product management, product design, testing, security, user experience research, technical writing, Gitaly, Code Review, and other Source Code teams to deliver reliable and performant systems.
Learn more about the
Create:Source Code teams
in the GitLab Handbook.
What you’ll do
Develop secure, well-tested, performant features and improvements using Ruby and GraphQL.
Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system.
Design and maintain backend services, application programming interfaces, data models, and business logic that support intuitive source code workflows.
Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome.
Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output.
Write maintainable code that follows GitLab's standards and contribute to constructive code reviews.
Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency.
Share knowledge through code review, technical documentation, and everyday collaboration while learning from others.
What you’ll bring
Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL.
An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices.
Experience contributing to user-facing workflows and maintaining their underlying systems.
Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes.
Experience using artificial intelligence coding agents and reviewing their output, or an interest in building these skills in a complex monorepo.
Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment.
The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed.
About the team
We work on a complex product area that serves GitLab.com, self-managed instances, and GitLab Dedicated. You'll work closely with Code Review, Gitaly, and other Source Code teams.
We welcome candidates with different levels and types of experience. Many successful candidates don't meet every requirement. If you're excited about this role, please apply and allow our recruiting team to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Backend Engineer on the Plan: Spec-Driven Development team, you'll help build GitLab's intent-to-code loop: agentic workflows that turn a stated intent into a refined work item, an implementation plan, and verified, mergeable code. You'll own early-stage backend work across the flows, application programming interfaces, data models, and evaluation systems behind this experience, using Ruby on Rails, Python, PostgreSQL, GitLab Duo Agent Platform, large language model application programming interfaces, and an artificial intelligence gateway.
You'll join a small, distributed team working on one of GitLab's highest-visibility product bets, collaborating with design partners toward a public beta. In your first year, you'll lead major features from an unclear problem through release, help shape scope with product and users, mentor other engineers, and influence technical decisions across agent workflows and evaluation methods.
What you’ll do
Lead backend features from early product discussions through technical design, implementation, rollout, and post-launch learning.
Build the flows, application programming interfaces, and data models behind agent-generated work items, implementation plans, durable specifications, and mergeable code.
Develop evaluation and benchmarking systems that measure workflow quality, token cost, and success rate.
Use Ruby on Rails and Python to build reliable production systems, with PostgreSQL, GraphQL, representational state transfer, GitLab Duo Agent Platform, large language model application programming interfaces, and an artificial intelligence gateway.
Collaborate directly with product, design, engineers, design partners, and users to shape scope and make practical trade-offs.
Coordinate multi-person projects across the team and communicate decisions clearly in GitLab's asynchronous, all-remote environment.
Mentor other engineers and contribute to technical direction across the Plan group and related artificial intelligence initiatives.
Work in short iterations, share progress through demos, and use results and user feedback to guide what comes next.
What you’ll bring
Strong Ruby on Rails experience in a large production codebase and production experience with Python.
Experience driving substantial projects with several engineers over multiple months, with clear user or business outcomes.
A product mindset and experience owning features end to end, including shaping scope, making trade-offs, engaging with users, and learning from adoption after launch.
A full stack background with a current focus on backend engineering, plus the ability to read modern frontend code and design effective APIs.
Strong application programming interface design and structured query language fundamentals.
Experience exploring artificial intelligence-assisted development.
The ability to work independently, collaborate across functions and regions, and support others through technical leadership and mentoring. Experience with GraphQL, PostgreSQL performance at scale, or building and evaluating large language model or agent systems is helpful but not required.
We welcome candidates with different backgrounds and transferable experience. If you're excited about the role but don't meet every qualification, we encourage you to apply.
About the team
We are a team of four engineers, with two backend and two frontend engineers across Canada and Europe. You'll work in an all-remote, async-first environment with weekly sync calls, retrospectives, demos, and short iterations. This is early-stage work with broad ownership, space for creativity, and a fast pace. For more about our team and its work, see
Plan Team Handbook Page
and
Spec-Driven Development Initiative
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is changing how enterprises adopt AI. We're seeking a Solutions Product Marketer to own GTM strategy for our highest-priority verticals, Finance, Healthcare, Legal, and Consulting. You'll go deep on buying motions, use cases, and competitive dynamics, translating insight into campaigns, content, and sales enablement that systematically win each industry. This role sits at the intersection of marketing, sales strategy, and product.
You will:
- Own vertical GTM as a system, not one-off campaigns
- Map how enterprise buyers in each vertical evaluate, purchase, and deploy AI, personas, decision processes, and competitive alternatives
- Build and run vertical awareness campaigns across paid, organic, and owned channels, including webinars, landing pages, and industry-specific creative
- Arm enterprise sales with battle cards, objection handling, persona-specific talk tracks, and deal-stage content that moves revenue
- Develop opinionated thought leadership positioning Perplexity as the authority on AI adoption in each vertical
- Instrument and measure vertical performance: pipeline sourced, conversion rates, engagement iterating weekly based on data
Qualifications:
- 8+ years of product marketing experience, B2B preferred
- Proven track record building and executing vertical or industry-specific GTM strategies that drove measurable pipeline
- Deep understanding of enterprise buying motions, comfortable with long sales cycles, multi-stakeholder deals, and C-suite messaging
- Exceptional storytelling and writing skills, able to distill complex capabilities into simple, compelling narratives across decks, one-pagers, videos, and ROI models
- Advanced proficiency using AI tools to drive marketing outcomes
- Collaborative, low-ego operator who thrives in fast-paced, small-team environments and owns the full stack of work
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you will own a portfolio of strategic and large customers and prospects in Poland, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker.
This role will need to be based remotely in UK, Ireland, Netherlands, France, Spain or Germany but selling to accounts in Poland.
What you’ll do
Own a portfolio of strategic and enterprise accounts, driving both net-new customer acquisition and expansion within existing customers.
Lead complex sales cycles from prospecting and qualification through negotiation and close, using a consultative approach grounded in customer business needs.
Develop and execute structured account plans that map customer priorities to GitLab’s DevSecOps and AI-powered platform capabilities.
Collaborate closely with pre-sales, customer success, support, and strategic channel partners to ensure successful evaluations, rollouts, and long-term adoption of GitLab.
Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal stakeholders.
Generate and nurture qualified pipeline through targeted outreach, joint activities with channel partners, and effective use of existing relationships.
Prepare and maintain accurate activity, pipeline, and forecast reports, and contribute to win/loss analysis to continuously improve sales execution.
Partner with Marketing to shape and execute account-based and regional campaigns that support pipeline generation and expansion in your territory.
What you’ll bring
Experience owning and growing large, complex accounts, including both new business development and expansion within existing customers.
Background selling into strategic or enterprise organizations, ideally within software, developer tools, or related technology environments.
Ability to run a consultative sales process, from prospecting and discovery through proposal, negotiation, and closing.
Demonstrated skill in account planning, forecast management, and coordinating cross-functional resources across pre-sales, post-sales, and support.
Effective communicator who can translate customer needs into clear feedback for product, marketing, and technical teams.
Comfortable discussing business value with senior stakeholders and aligning solutions to customer goals and challenges.
Familiarity with Git, software development tools, or application lifecycle management, and ability to learn GitLab’s platform.
Alignment with GitLab’s values and openness to bringing transferable experience from different industries or backgrounds.
About the team
You’ll join a regional Strategic Sales team that focuses on our largest and most complex customers in Central Europe. We own a defined list of strategic prospect and existing accounts and collaborate closely with Solutions Architects, Customer Success, Support, and Channel partners to drive both new customer acquisition and expansion of GitLab’s footprint. Our Strategic Sales team spend a lot of time collaborating and meeting with customers, so travel will be expected. We are focused on helping enterprise customers adopt the GitLab DevSecOps platform at scale, navigating complex buying centers, and shaping long-term partnerships that support customers’ business and technology goals.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams.
You will lead the Dedicated Platform Integration team, responsible for the integration of third-party and modular features in the GitLab ecosystem, for Dedicated platform hosted SaaS.
Key Responsibilities:
Enable effective execution with Quality and Speed, in partnership with the team’s Product Manager
Ensure 3+ 9s availability of Dedicated infrastructure, ensuring security and automating for maximum scalability and number of tenants.
Provide clear direction, meaningful feedback and foster an environment where meaningless toil gets ruthlessly automated and Devops ownership is enforced.
Continuously improved owned artifacts in a direction of optimizing platforms for self-service ownership of production for feature implementers.
Recruitment, onboarding and development of excellent and productive team members.
Be a role model for the team: provide Proof of concepts, agentic mindset and extreme simplification of processes and removal of human toil. Show and Tell, not only Tell.
Role model Incident Management best-practices, lead in fast resolutions, escalations and train and codify best practices to the whole of GitLab
Data driven approach to prioritization, impact quantification and management of risk and technical debt.Able to use AI to demonstrate concepts and translate technical complexity to drive stakeholder decisions.
What you'll bring:
Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy
Experience with fleet management products, including Terraform, AWS and automated provisioning at scale (20+ clusters)
Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there
Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps
A history of building and managing high-performing, accountable team cultures, including managing out when necessary
Comfort driving complex projects to completion without relying on a dedicated TPM
Experience leading distributed and remote teams effectively
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
We’re looking for a Staff Infrastructure Engineer with GCP, Azure, or AWS expertise to help us build a seamless, reliable platform for the dbt platform across AWS, Azure, and GCP. Our team’s mission is to create a seamless developers experience by providing a stable, observable, and easy-to-use infrastructure platform.
Over the past year, we’ve designed and operationalized a next-gen cell-based architecture, scaling the dbt platform across all three cloud providers. Now, we’re focused on automation, self-service, and improving developer velocity through better tooling, processes, and infrastructure design.
As an Staff engineer on our team, you’ll work on medium projects, helping to refine our platform while ensuring performance, reliability, and a great developer experience. You’ll collaborate across teams, solve real infrastructure challenges, and help shape the future of multi-cloud dbt Cloud.
What You'll Do
Design, operate, and support infrastructure systems with parity across tenancy models (single vs multi) and public clouds (AWS, Azure, and GCP) - and work with engineering teams to get their services consistently deployed to those environments
Bring cloud infrastructure expertise to the team, helping us strengthen and scale our infrastructure as we expand dbt Cloud’s multi-cloud capabilities.
Help create a great developer experience while working with our close partners in Architecture, Release Engineering, Product Engineering and Security
Leverage tools and languages such as Terraform, Kubernetes, Python, Bash, Helm, ArgoCD, Go, and DataDog
Design and build automation to eliminate manual toil and streamline infrastructure operations at scale
Identify and implement infrastructure optimizations that reduce cloud spend without sacrificing reliability
Participate in a balanced on-call rotation in an environment that values continuous improvement, and help to upgrade our tooling and reduce toil
Skills We're Looking For
10+ years of Experience with the clouds, tools, and languages in our stack, especially: AWS\Azure\GCP, Terraform, Kubernetes, Python, and Bash
Solid experience with declarative Infrastructure as Code - ideally with Terraform or a willingness to learn while leveraging your CloudFormation or ARM\Bicep background
Love to automate tasks
Worked asynchronously as part of a fully-remote, distributed team - and have excellent communication and writing skills
Prior experience in a multiple cloud environment
More extensive Kubernetes administration and troubleshooting background
#LI-HYBRID
#LI-JI1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - US
About the Job:
Feature management and experimentation have converged into a single market, and the buying dynamic at the top has shifted. Engineering teams are no longer the sole evaluator — data scientists and data-focused PMs now carry equal weight on the largest deals. The bar for statistical depth, warehouse ergonomics, and experiment-first workflows is rising quickly.
In traditional experimentation we have built the foundation: a trusted runtime control plane, a growing experimentation engine, and early warehouse-native capabilities. We are winning lower-maturity buyers at healthy rates. We are not yet consistently winning the most sophisticated data organizations. Closing that gap is the job.
In AI experimentation, we have an early lead: the AI-native tooling category has invested in evaluation and conceded production experimentation, and we already have the primitives (statistical significance, multi-armed bandits, experiment-aware guardrails) that no AI-native competitor ships. Extending that lead is the other half of the job.
This leader will own whether LaunchDarkly becomes the definitive experimentation platform in an AI-accelerated world.
Responsibilities:
Own the Experimentation pillar.
Direct leadership of the Product team. Partner with Engineering and Design counterparts in a triad model. Accountable for the pillar's strategy, roadmap delivery, and commercial outcomes. Make the investment case across the in-product experimentation experience, the warehouse-native analysis layer, and the infrastructure that scales them.
Make experimentation the measurement layer of the AI SDLC.
Partner with our AI product, observability, and core feature management leaders to productize the capabilities we already have as AI-native primitives. Build a closed loop from offline evaluation through production experiments, to automatic promotion and rollback, to a self-improving feedback loop for agents.
Win the high-maturity buyer.
Earn the technical confidence of senior data scientists and data-focused PMs. Decide what statistical depth, warehouse coverage, and experiment-first workflow capabilities are non-negotiable, and get them shipped on a timeline that wins pivotal reference deals.
Make warehouse-native a weapon.
Expand coverage across major data warehouses and query layers. Deliver parity on analysis-only mode, variance reduction, ratio and percentile metrics, exposure validation, and arbitrary-window analysis.
Operate a high-performing function.
Run a disciplined roadmap, ship predictably against quarterly commitments, drive AI-assisted engineering productivity inside the org, and hire where gaps exist.
Be the external face of the category.
Credibly represent the product with Data scientists, PMs, experimenters, analysts, and partners. Translate the strategy to the field and equip sales to win head-to-head.
How you'll be measured:
Win rate on experimentation-involved deals, especially head-to-head competitive evaluations — step change in the first year, sustained improvement thereafter.
Reference-grade customers at the top of the maturity curve, including named strategic logos.
Monthly active customers and active-account ARR growth against plan.
Experimentation attach rate on new and expansion enterprise deals.
Engineering throughput — roadmap delivery velocity and AI-assisted development adoption inside the function.
Qualifications:
Senior product leader (GM, VP, or equivalent) with a track record of owning a product line that competes on statistical rigor and data infrastructure.
Deep, operator-level fluency in experimentation methodology: causal inference, variance reduction, ratio metrics, sequential testing, exposure design, multi-armed bandits, and composite/multi-objective metrics — and the realities of running these at scale against production data warehouses and against non-deterministic systems where output variance, not just user variance, drives sample-size and significance decisions.
Has earned credibility with data science leaders and experimentation specialists at sophisticated organizations — and can recruit them.
Has led a function that includes engineering, design, and data science. Comfortable setting a multi-quarter roadmap, championing investment allocation, and reporting results to an executive team and board.
Clear, direct communicator. Decides fast with incomplete information. Prefers shipping and learning to requirements documents.
Opinionated about where experimentation is going in an AI-native world — and specifically, how agents and autonomous systems will use experimentation infrastructure differently than human teams do.
Preferred Qualifications:
You have built or scaled experimentation at an organization where it was core infrastructure, not a secondary analytics capability.
You have personally won competitive evaluations where a sophisticated data-science organization was the deciding voice.
You have shipped warehouse-native data products and understand the operational realities of running experiments directly against customer data infrastructure.
You see experimentation as how software teams prove that any change — whether built by a person or an AI agent — actually worked. That evidence layer is core infrastructure, not a reporting afterthought.
Pay:
Target pay ranges based on Geographic Zones* for Level M5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
301,000 - $414,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
271,000 - $373,000
**
Zone 3:
All other US locations - $
256,000 - $352,000
**
All Zones inclusive of 20% Bonus
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote, Canada
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
This role is a member of our Canada Enterprise Team serving government accounts. The right candidate will have a positive record of Enterprise Sales experience selling into the public sector, along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment.
What you’ll do
Supports GitLab’s
strategic large
prospects and customers.
Provide account leadership and direction in the pre- and post-sales process
Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources
Be the voice of the customer by contributing product ideas to our
public issue tracker
Generate qualified leads and develop new customers in conjunction with our strategic channel partners .
Expand knowledge of industry as well as the competitive posture of the company
Prepare activity and forecast reports
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
Assist sales management in conveying customer needs to product managers, and technical support staff
Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
Develop an account plan to sell to customers based on their business needs.
Collaborate with Marketing on marketing strategies.
What you’ll bring
A true desire to see customers benefit from the investment they make with you
Able to provide high degree of account management and control
Work under minimal supervision on complex projects
Experience selling into large organizations
Ability to leverage established relationships and proven sales techniques for success
Excellent negotiation, presentation and closing skills
Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools
You share our
values
, and work in accordance with those values.
Ability to use GitLab
Ability to travel if needed and comply with the
company’s travel policy
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a strategic Territory Sales Manager for Japan, you will own and grow your Digital Native and Retail territory with GitLab’s enterprise relationships in the Japan market. You’ll help Enterprise organizations realize the full value of GitLab’s AI-powered DevSecOps platform by leading the entire sales cycle, from prospecting and qualification through rollout and long-term adoption. Reporting to an Area Sales Manager or Regional Director, you’ll use a consultative approach to understand complex customer needs, guide them through evaluation, and coordinate pre- and post-sales resources to ensure successful deployments and visible business outcomes.
You’ll work under minimal supervision on complex deals, act as the voice of the customer into GitLab, and partner closely with our strategic channel partners to generate qualified opportunities and develop new customers. In your first year, you’ll be expected to establish and execute clear account plans for enterprise prospects and customers in the Japan market, build strong internal and external stakeholder relationships, and consistently manage your forecast and pipeline with transparency and discipline.
What you’ll do
Support GitLab’s strategic prospects and customers in your territory in Japan Market, with a focus in the Digital Natives and Retail industry, owning the full sales cycle for enterprise accounts
Lead account strategy by developing and executing account plans aligned to each customer’s business needs and long-term goals
Conduct prospecting and opportunity development activities in named large and strategic accounts, including working closely with strategic channel partners to generate qualified leads and new customers
Coordinate pre- and post-sales engagement with solutions architects, customer success, and support teams to ensure successful rollout, adoption, and expansion of GitLab products
Provide clear account leadership, including regular activity, pipeline, and forecast reporting to sales management
Analyze wins and losses, contribute to root cause analysis, and share lessons learned with account managers, marketing, and technical teams to improve future outcomes
Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and internal channels
Use a consultative sales approach to uncover business issues, shape solution recommendations, and deliver compelling proposals, quotes, and presentations that address customer requirements
What you’ll bring
Experience managing complex sales cycles with large, strategic enterprise customers, selling into the Digital Natives and retail segment
Proven ability to prospect, qualify, and develop new opportunities while also growing existing accounts through strong account management
Skill in leading pre- and post-sales activities, coordinating with technical, support, and channel partners to drive adoption and expansion
Proficiency in consultative selling, including uncovering business needs, building account plans, and delivering proposals and presentations that align GitLab solutions to customer outcomes
Ability to prepare and maintain accurate activity, pipeline, and forecast reports, and to contribute to win/loss and root cause analysis
Effective communication and collaboration skills to share customer feedback and lessons learned with sales management, product, marketing, and technical teams
Familiarity with software development concepts and tools, with preferred exposure to Git, software development tools, or application lifecycle management
Alignment with GitLab’s values, openness to learning, and interest in applying transferable skills even if your background does not match every requirement exactly
About the team
The Territory Sales Manager will join our enterprise sales team, which focuses on driving GitLab adoption with large customers in the Japan market. The team is responsible for the full relationship lifecycle with enterprise accounts, from initial engagement through long-term expansion and advocacy, ensuring customers realize value from GitLab’s DevSecOps platform. Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners. The team is currently focused on maintaining and growing our existing footprint in the region, executing a consistent global sales motion while adapting to local customer needs and partnering closely with strategic channel organizations to reach and support key accounts.
Additional details about our process can be found on our
hiring page
.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Engineer, you'll be the technical anchor for GitLab's Nonlinear Productivity team in the US: the person who decides what "proven" means before something ships, and who helps shape what the team builds next, not just how to build it. It's a from-scratch, generalist team with no dedicated product manager — that ownership starts on day one.
Some examples of the problems this team takes on:
Cutting the time it takes to complete a good code review — one that still keeps a human in the loop — by half, using agentic solutions.
Turning a manual, error-prone release step into an agentic workflow that catches its own mistakes before a human ever has to.
What you'll do
Set the technical direction for the team's agentic systems, from how agents are orchestrated to where a step should stay human-owned, and defend those calls once they're tested against real code.
Discover and prioritize sources of friction across GitLab's SDLC, driving the fix — agentic, process-based, or both — from a rough hypothesis through to a shipped, measured result.
Work across any part of GitLab's codebase as the problem requires, since this team operates like a small, generalist group rather than one scoped to a single service.
Apply distributed systems judgment to catch cases where generated code looks correct but breaks under concurrency, at scale, or across deployment topologies (including self-managed, dedicated, and multi-tenant environments), and coach others to do the same.
Mentor senior and mid-level engineers on agent engineering practices and distributed systems judgment, through design reviews and pairing that raise the team's collective bar rather than just your own output.
Collaborate with the India-based group a few times a week to align on the roadmap, and represent the team's technical progress to stakeholders in the Chief Technology Officer's organization.
Serve as a bar raiser for the team's hiring, owning the Technical Leadership round for other Staff-level candidates as the team scales.
Own a greenfield technical foundation from day one, with your scope and impact free to grow as the team scales.
What you'll bring
Experience building reliable agentic or large language model (LLM)-based systems, including multi-step orchestration, tool use, guardrails, and recovery.
Ability to work autonomously in unfamiliar codebases and drive solutions from discovery through completion.
Strong distributed systems and computer science fundamentals, including coordination, consistency, idempotency, rate limiting, failure modes, and degradation under load.
Proficiency in Go, Rust, or Python, with the ability to read and modify code in the others.
A track record of delivering results from unclear or incomplete requirements — able to take a complex, loosely specified problem and decompose it into a concrete proposal of small, shippable steps.
Experience designing evaluation frameworks for systems where "looks plausible" and "is actually correct" are different questions, and a track record of raising the quality bar for a team's output, not just your own.
A history of unblocking and enabling teammates — through design reviews, technical writing, or mentoring — and of engaging regularly with other teams to find where collaboration actually pays off.
About the team
Nonlinear Productivity — shortened internally to "NLP," with no relation to natural language processing — is one of GitLab's newest teams: a strategic incubation group that reports into AI Platform leadership under the direct sponsorship of the CTO. It's split into a US group (this role) and an India-based group working the same charter; the two sync on roadmap and tooling a few times a week but otherwise run day to day on their own. Solutions that prove out internally are the team's path to a monetized, customer-facing GitLab offering.
It's a good fit for engineers who want technical ownership of something with no existing playbook, and a hand in defining a brand-new part of GitLab from its first commit.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on GitLab's Nonlinear Productivity team, you'll find and remove friction across the software development lifecycle using reliable AI-powered automation — diagnosing problems like long review cycles, manual release steps, and brittle automation, then building the automation and process changes that resolve them for good.
Some examples of the problems this team takes on:
Cutting the time it takes to complete a good code review — one that still keeps a human in the loop — by half, using agentic solutions.
Turning a manual, error-prone release step into an agentic workflow that catches its own mistakes before a human ever has to.
What you'll do
Identify sources of friction across GitLab's software development lifecycle and scope agentic solutions to address them, turning vague pain points into concrete, buildable proposals.
Design and build reliable AI-powered systems that follow step-by-step workflows, use tools and safety checks, and correct errors before taking engineering action — the kind of output you can actually trust with real engineering decisions.
Build and maintain evaluation tools that judge agent output on correctness, constraint compliance, and cost, not on whether it merely "seems to work."
Work across GitLab's codebase as each problem requires, going wherever the friction actually is rather than staying inside one service or product area.
Apply distributed systems judgment to identify generated code that may fail under concurrency, at scale, or across self-managed, dedicated, and multi-tenant deployments, catching failures before they reach customers.
Collaborate with the India-based group, sharing roadmaps, findings, and reusable agent tooling
Take ownership of a greenfield problem space from day one, helping shape a proven internal fix into a capability GitLab could offer customers externally, with your scope and impact free to grow as the team scales.
What you'll bring
Hands-on experience building agentic or large language model-based systems — multi-step orchestration, tool use, guardrails, and recovery patterns — and making them reliable in production, not treated as one-off prompts or demonstrations.
A track record of working autonomously in unfamiliar codebases, getting oriented quickly, and driving solutions through completion.
Strong distributed systems knowledge, including coordination, consistency, idempotency, rate limiting, failure modes, and degradation under load.
Proficiency in Go, Rust, or Python, in that order of team priority, and the ability to read and modify code in the other languages.
Helpful experience includes shipping autonomous agents that complete real tasks from start to finish; improving build systems, release processes, review workflows, or other parts of the software development lifecycle; and working with globally distributed teams, large language model workload costs, or production constraints across on-premises, air-gapped, single-tenant, and software-as-a-service deployments.
About the team
Nonlinear Productivity — shortened internally to "NLP," with no relation to natural language processing — is one of GitLab's newest teams: a strategic incubation group that reports into AI Platform leadership under the direct sponsorship of the CTO. It's split into a US group (this role) and an India-based group working the same charter; the two sync on roadmap and tooling a few times a week but otherwise run day to day on their own. It operates like a startup — no dedicated product manager, no pre-set backlog — and solutions that prove out internally are the team's path to a monetized, customer-facing GitLab offering.
It's a good fit for engineers who'd rather go find the next problem than be handed one, and who want a hand in defining a brand-new part of GitLab from its first commit.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This is a shift role. Working 8-hour shifts with 4 weekdays and 1 weekend day.
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: London; Europe
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ROLE OVERVIEW
Synthesia is used by over 90% of the Fortune 100, and the largest deployments now run thousands of creators across dozens of markets, languages, and compliance regimes. What decides whether those accounts expand or stall is not another avatar, it is whether admins, legal, and programme owners can actually stay in control.
You'll own that layer end to end: workspace setup and governance, the content lifecycle, and the analytics and integrations that close the loop. This is the work that turns a proof of concept into a seven-figure renewal, and right now it is wide open.
WHY THIS ROLE NOW
AI video has crossed from experiment to standard tooling inside the world's biggest companies. The next phase of growth is won or lost on whether we can make that scale safe and manageable. That is your remit.
WHAT YOU'LL BE DOING
- Owning the end-to-end roadmap for content lifecycle, governance, and the operational layer that keeps enterprise deployments running - from workspace setup through compliance controls
- Getting close to enterprise customers: understanding how IT admins, legal teams, programme managers and content owners think about governance, and what "in control" actually looks like at scale
- Translating that into clear product direction, what to build, in what order, and why, and keeping engineering and design aligned to it as the strategy evolves
- Working closely with the engineering manager and designer in the team; writing clear specs, making good calls on trade-offs, and providing the context that helps engineers build the right thing first time
- Partnering with Solutions, CS, and Legal on complex enterprise deals. These features are frequently deal-critical and the commercial loop matters
- Defining the metrics that tell us whether this layer is working: adoption of admin tooling, compliance feature usage, reduction in support escalations related to governance gaps
WHO YOU ARE
You've excited by the challenge that comes with untangling the inherent complexity of enterprise platform products. You understand that governance and compliance work isn't glamorous, but you know it's the difference between a proof of concept and a seven-figure renewal.
You can hold a conversation with a CISO and with a content creator, and understand what each of them needs from the same system.
YOU MAY BE A GOOD FIT IF YOU BRING
- Significant experience owning a critical product domain - setting strategy, not just executing it
- A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent
- Comfortable working across a broad surface area. You can prioritise ruthlessly and make the case for what gets built next
- Strong written communication: PRDs, strategy docs, and customer insight summaries that others can act on without a follow-up
- Ability to ramp quickly on to the complexity of enterprise buying motions. You'll be close to the commercial team on complex deals and that context matters
- Based in London or open to regular travel; the team is London-anchored and in-person time matters
We encourage you to apply even if you don't meet every point above. Strong candidates rarely match a list exactly, and we'd rather hear from you.
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
LOCATION
Flexible, hybrid role based from our London office or remote from Europe.
GLOBAL BENEFITS:
- You will be compensated well with a generous salary and equity.
- You get 25 days of annual leave + local holidays.
- Regular team offsites where you’ll get to collaborate with the product & engineering team in person.
- Work from home budget
- Work from anywhere policy of 60 days per year
- Generous referral scheme
- Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater—our enhanced policy or the local statutory benefit)
BENEFITS SPECIFIC TO UK:
- Private healthcare via AXA for you with a discount for dependants
- 5% pension match
- Team lunches Tuesday-Friday in the London office
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE ROLE
Sierra is growing fast, and product marketing sits at the center of how we go to market. You'll make sure customers and prospects understand what we build, why it matters to their industry and role, and why Sierra is the right choice. You'll own positioning, messaging, launches, sales enablement, and content, working closely with product, sales, agent development and the rest of marketing.
WHAT YOU'LL DO
- Shape how we tell our story. You’re a passionate product marketer, energized by messaging and positioning and skilled at building a message for a feature, product, industry or buyer. One day you may update web copy, the next you build an event session, craft a sales narrative, write a launch blog post, or create content for a campaign.
- Lead product launches. When a product or new feature ships, you lead how we go to market - the messaging, the assets, and the sales enablement. Sometimes this means translating to industries or buyers.
- Arm our sales team. You build and maintain the playbooks and assets our GTM teams use to sell including slide decks, landing pages, demos and more.
- Build with AI-first. You’re AI fluent, and your first instinct is to self-serve and improve how you work. You’ll help build the automations, templates, and systems that keep our work consistent across industries and workstreams.
- Go wide and deep. You flex across channels and activations, and you can go deep on one area, such as an industry vertical, a persona, or our web strategy. You’re comfortable with ambiguity and a fast pace, and you like to build.
WHAT YOU'LL BRING
- 4+ years of B2B or B2C product marketing experience.
- Expertise in positioning and messaging, leading product or feature launches, and building sales-facing and customer-facing assets for different audiences and industries.
- Strong operational instincts. You think in process, systems, and repeatable frameworks, and you’re comfortable building structure where none exists.
- Fluency with tools like ChatGPT or Claude to work faster and automate where it makes sense.
- A passion for storytelling and experience building presentations in Google Slides.
- Comfort being on a lean team that’s still being defined, and enthusiasm for shaping how it works.
SAMPLE PROJECTS
- Take a new product from roadmap to launch: positioning, messaging, sales assets, enablement, and demo.
- Go deep on an industry and understand how our product can help that segment, build messaging that resonates, and downstream assets.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоseniorRemote, Singapore
Bangalore, India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Japan; Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, United Kingdom
ГибридseniorLondon; Europe
ОфисSan Francisco, CA
Все вакансии в одном месте - страница 20 · Job Hunters