Location: Москва
Мы в поиске Lead Python backend-разработчика, который будет управлять командой разработчиков, развивать и внедрять процессы разработки и при этом оставаться практикующим инженером: проектировать, реализовывать и развивать микросервисы, участвовать в обсуждении архитектурных решений.
Агентная разработка у нас — не строчка «будет плюсом», а то, как устроена ежедневная работа команды: кодовые агенты, реестр скиллов, правила для агентов и spec-driven development.
Мы строим технологическую платформу нового поколения для производства, хранения и дистрибуции медиаконтента. Это интеллектуальная экосистема, которая автоматизирует жизненный цикл материалов: от загрузки и разметки до бесшовной публикации в десятках цифровых каналов — сайты, приложения, мессенджеры, соцсети.
Обязанности
### Чем предстоит заниматься:
* руководить командой backend-разработчиков: планирование, декомпозиция и оценка задач, развитие инженерных процессов
* решать задачи отказоустойчивости и горизонтального масштабирования
* участвовать в проектировании взаимодействия сервисов: обсуждать их ответственность, API и контракты событий
* разрабатывать асинхронные микросервисы на FastAPI
* реализовывать обработку событий Kafka: гарантии доставки, идемпотентность, повторную обработку; применять принятые в команде решения для согласования изменений данных и публикации событий
* использовать кодовых агентов для разработки, поддерживать проектные правила и скиллы, проверять и дорабатывать сгенерированный код
* работать с логами и метриками, участвовать в диагностике и устранении ошибок сервисов проекта
* взаимодействовать с аналитиками, QA и frontend-разработчиками.
**Стек:**
Python 3.12+, asyncio, FastAPI, REST
PostgreSQL, Tortoise ORM / SQLAlchemy, Redis
Apache Kafka
FastStream, Django / Wagtail
OpenSearch / Elasticsearch
GigaCode CLI, реестр скиллов, AGENTS.md / rules, MCP
Docker, OpenShift (Kubernetes)
Jenkins, Nexus, Bitbucket, SonarQube, Jira, Confluence
Требования
### Что для нас важно:
###
* от 5 лет коммерческой разработки на Python и профильное IT-образование
* уверенное знание Python и asyncio: асинхронный ввод-вывод, конкурентное выполнение, понимание влияния блокирующего кода
* практический опыт разработки сервисов на FastAPI, реализации REST API и участия в их проектировании
* опыт микросервисной разработки, реализации взаимодействия нескольких сервисов. Понимание архитектуры сервиса
* уверенный SQL и PostgreSQL: транзакции, индексы, планы запросов. Опыт работы с ORM
* практический опыт с Redis: кеширование, TTL и инвалидация кеша
* работа с Docker, логами и метриками приложений; опыт участия в диагностике ошибок и production-инцидентов своего сервиса
* практический опыт Apache Kafka в production. Понимание гарантий доставки и порядка сообщений; реализация идемпотентной обработки и защиты от дублей
* опыт руководства командой разработчиков или роли техлида: постановка задач, код-ревью, развитие людей
* умение выстраивать и внедрять процессы разработки в команде.
**Будет преимуществом:**
* паттерны проектирования: понимание и практическое применение; умение выбирать подходящий паттерн под задачу
* принципы разработки и чистый код: понимание и применение SOLID и других принципов
* Kafka: диагностика consumer lag и ребалансировок, версионирование событий и совместимость схем
* отказоустойчивость межсервисных взаимодействий: понимание и применение
* производительность: профилирование, оптимизация и нагрузочное тестирование
* фреймворки и протоколы: FastStream, Django / Wagtail, SSE, gRPC
* поиск: OpenSearch / Elasticsearch; векторный поиск с pgvector / Qdrant
* эксплуатация: диагностика приложений в Kubernetes / OpenShift
* агентские инструменты: создание собственных скиллов, опыт настройки MCP-интеграций и разработки MCP-серверов, применение SDD в командной разработке
* AI-функции продукта: интеграция LLM и разработка агентов, в том числе с LangChain / LangGraph или аналогами.
Условия
* комфортный современный офис по адресу Кутузовская 32 или Оружейный 41
* формат работы – офис/гибрид
* ежегодный пересмотр зарплаты и годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Роль предполагает управление юридической функцией по ключевым направлениям, включая лицензирование, взаимодействие с регуляторами и сопровождение корпоративных проектов в рамках международной структуры. — управление процессами получения и сопровождения iGaming лицензий в различных юрисдикциях.
Ищем лидера в одну из команд разработки, который поможет ей развивать продукт и архитектуру, будет участвовать в выборе технических решений и работать с кодом. Руководить командой разработки: помогать инженерам принимать решения и доводить задачи до запуска.
УдалённоseniorГеография найма не уточнена, офис: Москва
Ищем опытного технического лидера для развития и сопровождения корпоративных платформ мониторинга и наблюдаемости (Observability) в масштабной ИТ-инфраструктуре. Специалисту предстоит отвечать за архитектурные решения, развитие инструментов мониторинга и логирования, а также техническое руководство командой из 6 инженеров.
We're looking for a Marketing Design Team Lead who is equal parts creative leader, marketer, and AI geek, someone who knows how to achieve business goals through visuals that actually sell. Lead, mentor, and scale a team of 3 to 6 AI-driven Creative Designers - grow people, not just output;
Location: Manila, Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Performance-based bonuses
Flexible PTO
Enjoy company time off during some of the major US and PH Holidays
Company-issued Device
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google, and Harvard alumni
Grow With Us
Workstream is looking for an exceptional team member to join our Customer Support team as a Customer Support Team Lead. The Customer Support Team Lead will lead a team of 8-13 Customer Support Specialists who support our customers through phone, chat, and email. The role is responsible for employee development, focusing on competency and skill building, and incorporating a business continuity plan that supports seamless knowledge transfer and drives high levels of employee performance and engagement. This includes coaching and providing actionable feedback to team members to promote career development and exceed support standards, measures, and goals. The lead is expected to escalate trends and urgent issues, with strong proposals to fix.
Day in the Life
Responsible for team performance and retention.
Own building and optimizing processes for driving internal efficiencies, issue resolution, customer satisfaction, and SLA success.
Ensure the success of each Customer Support Specialist and the overall Customer Support leadership team.
Conduct weekly 1:1s with each team member to level them up within their role and discuss role-specific topics such as effective and efficient issue resolution, navigating difficult conversations with customers, tools navigation, troubleshooting, etc.
Participate in functional Management discussions to enable consistent calibration on processes, best practices, and change management that may affect people managers or the broader Customer Support team.
Who You Are
At least 4 years of professional experience in the BPO, shared services, or similar industry, 2 years of which have been spent on a leadership capacity/level
Strong preference for candidates with experience in:
Managing voice accounts
Managing non-voice accounts handling SMS, chat, and email interactions
Handling both voice and non-voice accounts
Previous experience in handling a team with sales and customer service focus metrics:
CSAT
Sales
AHT
Quality
Highly organized with a problem-solving & data-driven mindset
Exceptional written, verbal, and presentation skills
Ability to become a product expert and advocate for the Workstream platform
Ability to quantify, analyze, and share findings related to project impact
A willingness to experiment rapidly, make mistakes, and learn
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- As Sierra's first Physical Security Lead, you will build and own our global physical security program from the ground up, protecting our people, offices, events, and information as we grow across North America, Europe, and Asia. You'll partner closely with Workplace Technology, IT Engineering, Workplace, Security Engineering, People, and Legal, and set the strategy, standards, and operating model for the function as it scales.
- Program strategy and standards: Assess risk across every Sierra site and set a global baseline for physical security, including policies, standards, and site-tier requirements, prioritized into a practical roadmap with a budget and clear metrics.
- Access control and security systems: Own the strategy and governance for badge access, video, intrusion detection, and visitor management, in partnership with Workplace Technology, who operate our office access and network systems. Make sure access follows least privilege, is reviewed regularly, and is removed promptly when people leave. Make sure these systems are monitored and have backup power.
- Office openings and build-outs: Define security requirements for new offices and build-outs as we open new sites, and partner with Workplace, landlords, architects, and integrators from design through commissioning.
- Sensitive spaces, insider risk, and threat assessment: Secure executive areas, boardrooms, and conference rooms where confidential customer and company discussions happen, including technical surveillance countermeasures (TSCM) sweeps, recording-device policies, and controls for hosting visitors and guests. Build a workplace violence prevention and behavioral threat assessment program with People and Legal, and partner with Security Engineering and IT Engineering on insider risk so that physical and digital signals are reviewed together.
- Policy, compliance, and customer trust: Own Sierra's Physical Security Policy and the physical controls behind our compliance programs. Represent physical security in customer security assessments and audits, and drive findings to closure.
- Incident response and emergency preparedness: Own physical security incident response, investigations, and emergency plans for every office. Run drills and tabletop exercises, and set up monitoring and escalation through an in-house function or a GSOC partner. Issue safety advisories and coordinate with building security and local authorities when employees are at risk near our offices.
- Events, executives, and travel: Plan security for all-hands meetings, customer events, and off-sites. Coordinate executive protection and travel risk management with trusted vendors, and own guard and security services contracts across our sites, including post orders, staffing, and performance.
WHAT YOU'LL BRING
- Experience: 8+ years in corporate physical security, global security, or security operations, including building or substantially scaling a program at a fast-growing technology company. Law enforcement, military, or government experience is valued alongside corporate experience.
- Program building: A track record of standing up a physical security function at an early stage, including policies, vendors, budget, metrics, and team, with sound judgment about what to tackle first.
- Security systems: Hands-on experience with modern, cloud-based access control, video, and visitor management platforms (for example Verkada, Brivo, Avigilon Alta, Genetec, or Envoy), and how they integrate with identity systems such as Okta.
- Risk and threat assessment: Experience conducting site risk assessments, threat assessments, and investigations, and handling sensitive matters with discretion alongside People and Legal teams.
- Incident leadership: Calm, decisive leadership during incidents and emergencies, including serving as incident lead and running after-action reviews.
- Multi-site and international: Experience securing offices across multiple regions, including Europe and Asia, and managing guard, integrator, and executive protection vendors.
- Partnership and communication: Able to build security programs that employees welcome rather than work around, and to explain risk clearly to executives, engineers, and building partners.
- Work model: This role is based in our San Francisco office, with regular travel to our other offices.
EVEN BETTER…
- Professional certifications such as ASIS PSP or CPP.
- Experience running TSCM programs or protecting sensitive R&D or AI research environments.
- Experience with GSOC operations, mass notification, or travel risk management platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
анализ данных и проверка гипотез для решения бизнес-задач; разработка и валидация ML-моделей (регрессия, классификация, кластеризация, ансамбли) feature engineering: подготовка и проектирование признаков;
Location: Warsaw, PL
We bring startups and disruptive tech companies to the local market, offering engineers the opportunity to work on innovative, high-impact products. Join us and become a member of their R&D team while we take care of employment, HR support, a benefits package, and an enjoyable work environment.
Unity Aura
is a large-scale content discovery platform used across 330M devices worldwide. Mission: help users find and access their favorite content in a native and easy way.
We are looking for an exceptional and passionate Android Team Leader to join our top-notch Mobile Development group.
Our perfect candidate will have the opportunity to help build a large-scale revolutionary platform used by hundreds of millions of users worldwide.
You will shape both the technical direction and team culture while delivering products that make a real impact.
Leadership & People management
Lead, mentor, and grow a team of Android developers and QA/AQA engineers
Conduct 1-on-1s, performance reviews, and career development planning
Foster a culture of innovation, collaboration, and continuous improvement
Facilitate knowledge sharing and technical excellence within the team
Technical leadership
Design scalable solutions and evaluate architecture options
Define technical direction, coding standards, and quality guidelines
Conduct code reviews and ensure best practices are followed
Stay up to date with Android ecosystem trends and drive adoption of relevant technologies
Contribute hands-on to critical features and complex technical challenges
Product & Delivery
Collaborate closely with Product Managers, Designers, and cross-functional teams
Drive sprint planning, estimation, and delivery commitments
Track team progress using Agile/Scrum metrics and ensure timely delivery
Balance technical debt with feature development
Manage priorities in a fast-paced, dynamic environment
Leadership experience
(Preferred) 2+ years of people management experience in a technical leadership role
Proven track record of building and scaling high-performing teams
Experience leading development teams using Agile/Scrum methodology
Ability to manage competing priorities and adapt to changing requirements
Technical expertise
5+ years of native Android application development experience
Expert knowledge of Kotlin and modern Android development practices
Deep understanding of Kotlin Coroutines, Flow, and reactive programming
Proficiency with MV* patterns (MVVM, MVI), Clean Architecture, and SOLID principles
Strong understanding of Android internals, app lifecycle, and performance optimization
Experience with multi-module architecture and dependency injection
Hands-on experience with AI-assisted development tools (GitHub Copilot, Cursor, etc.)
Experience with CI/CD pipelines and automated testing
Knowledge of build variants, product flavors, and build configuration
Experience with system-level apps or privileged APIs
Background in mobile security, app hardening, or compliance requirements
Experience with large-scale apps (1M+ users)
This is a hybrid role with 3 days a week in our Warsaw office (Wednesday to Friday).
At On The Spot, we’re creating a workplace people would want to stay in:
supportive, well-organized, and fair in terms of conditions and benefits.
We’ll share more about our benefit package during the interviews. In the meantime, you can always check our
Glassdoor reviews
.
Location: Chicago, IL
Creative Technology Lead
In a nutshell:
IDEO Chicago is looking for a Creative Technology Lead who is passionate about using technology to imagine and create products, services, and experiences that people love.
You’ll sit at the intersection of design and technology, using software, AI, hardware, and emerging tools as a creative material for exploration, invention, and making. This is a hands-on role for someone who lets the challenge at hand guide the technology they use: a curious maker who learns quickly, experiments fearlessly, and is as interested in what a technology means as in how it works.
You might prototype an AI-powered product experience one week, build an interactive physical prototype the next, and explore an entirely new tool or medium after that. Through it all, you’ll stay focused on the humans involved — using technology in service of people’s needs rather than as an end in itself.
Once you are here, you will…
Bring a technologist’s perspective to help clients and interdisciplinary teams navigate the intersection of what is desirable and newly possible. You may be leading a team and project or joining a team as a contributing member.
Rapidly prototype products, services, and experiences using software, AI, hardware, physical computing, and whatever other tools the problem demands, or that you dream up!
Explore emerging technologies and translate their capabilities, limitations, and implications into meaningful opportunities for people and organizations
Inspire teams through making — introducing new tools, unconventional approaches, and experiments that expand how we design and what solutions are possible
Contribute to the evolution of IDEO’s design practice, exploring how new technologies are changing the relationships between design, prototyping, development, and delivery
Participate in IDEO’s broader emerging technology community alongside other designers, engineers, data scientists, and more.
We're looking for someone with:
A strong track record of experimenting, prototyping, and building with a broad range of technologies, including products or experiences where AI plays a meaningful role
Experience shipping real products and an understanding of what it takes to get technology-enabled ideas to market.
Fluency in software and digital prototyping, with the ability to move from sketches and prototypes to proofs of concept and functioning experiences
A demonstrated curiosity to acquire new skills, learn new tools, and explore emerging technologies
The ability to hold rigor and imagination at the same time: enough technical understanding to recognize real constraints, and enough creative curiosity to explore things that have not been built before
It's a bonus if you:
Work across both software and hardware, including electronics, sensors, physical computing, fabrication, robotics, or connected products
Have experience in consulting, innovation, R&D, creative technology, or other environments where the problems and tools change frequently
Have thoughtful perspectives about how AI is changing software design, based on hands-on experience
Have a habit of building things simply because you are curious to find out whether they can be built
Some IDEO projects to check out:
Duck, Duck, Duck
American Express Pay it Plan it
Moooi Piro
Kooth Soluna
Ethiqly
Why is this role important for IDEO's work?
The technology landscape is changing quickly. AI is a powerful force, but it is far from the only one changing what is possible, easy, and commercially viable. At the same time, the boundaries between design, prototyping, development, and delivery are shifting.
We believe Creative Technologists have an important role to play in that change: staying curious about what is becoming possible, making those possibilities tangible, and helping teams imagine better things to build.
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
As a Creative Technology Lead in Chicago, we provide the opportunity for you to:
Work on breakthrough products, services and experiences across industries like health, financial services, and mobility.
Collaborate with a studio of creative, curious, and deeply thoughtful people who challenge and inspire one another
Shape end-to-end innovation, from early insight to market activation
Strengthen and explore your craft within deeply multidisciplinary teams while growing as a human-centered creative leader
Application Instructions:
To apply, please submit your resume, cover letter, and your portfolio. In particular, we would like to see your approach and process of your projects in addition to the final outputs.
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $120,000-140,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
In addition to base compensation, IDEO offers a rich benefits package including the following:
Hybrid Model: Team members based in Chicago are expected to work in the studio on Tuesdays, Wednesdays, and Thursdays, with flexibility based on client travel, project needs, and deliverables.
Health Benefits: Vision, Dental, Medical/Healthcare
Financial Benefits: 401K with Employer Contribution
Family & Caregiving: Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance
Other Benefits: Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend, Commuter Reimbursement, and Phone & Internet Reimbursement
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Facility Operations Lead within the Data Center Infrastructure organization, you will define and manage end-to-end operations across Anthropic’s growing fleet of data center infrastructure. You will be accountable for the global operations management of critical mechanical, electrical, plumbing, and control systems. As a subject matter expert in data center infrastructure and operations, you will develop scalable processes for execution, help manage data center partners & vendors, lead deployment schedules, and maintain close coordination with related disciplines such as design, engineering, and capacity planning. If you are experienced in operations, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply.
Responsibilities:
Define the Facility Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting.
Oversee third-party deployment, commissioning, and ongoing maintenance of facility infrastructure such as switch gear, technology cooling systems, and computer room air handlers.
Define expectations and standards to enable third-party success in each of the critical operations domains.
Create standards for monitoring data center systems operation, minimizing risk, and effectively responding to/managing excursions and incidents.
Develop innovative approaches to improve time to market and equipment availability while minimizing cost and complexity.
Enable scale-out of operations through industry best practices optimization of bill of materials, logistics, and physical processes.
Manage partner relationships and maintain alignment with Anthropic goals.
You may be a good fit if you:
Have 10+ years of experience in data center facility operations as a manager, engineer, technical lead or related role.
Can demonstrate a proven track record overseeing a portfolio of mission critical systems.
Are a subject matter expert in facility operations process development including deployment, commissioning, & maintenance.
Are experienced in third-party partner relationship management.
Bachelor's degree in relevant domain or equivalent practical experience.
It's a bonus if you have:
15+ years of experience managing operations for large scale data centers.
An understanding of AI/ML workloads, including power, cooling, and network connectivity
Experience supporting technology cooling solutions such as rear door heat exchangers and/or cooling distribution units,
Experience managing third-party datacenters such as colo operators and/or contract staffing vendors.
Familiarity with data center facilities commissioning processes including developing commissioning plans, creating criteria, and conducting hand-over reviews
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.