Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Product Research
Location: Remote, US
Compensation Range: $200,000 to $230,000 base plus bonus and equity
What You’ll Do:
The Huntress Product Research team has the unique honor of waking up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Principal Product Researcher, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. Competitive candidates have experience managing, deploying, and securing SMB environments utilizing a wide variety of security software, best practices, and automation tools. Familiarity with product management, incident response, social engineering, psychology, education, and managed service provider tools is an additional way to differentiate yourself.
As you can imagine, success doesn’t happen in a vacuum. An effective Product Researcher fosters highly collaborative environments between the Product, Engineering, and Security teams to accelerate our mission and secure the 99% of businesses that fall below the enterprise poverty line. This collaboration is needed to produce and prioritize a unified technical vision that ultimately delivers our most impactful features and capabilities.
We defend over 5M endpoints for 225,000+ mid-sized and small-business customers, and that number continues to grow each month. Given this market’s tighter budget, it’s not financially feasible to assign human analysts to each client. The Security Operations team addresses this challenge head-on by building and scaling highly automated efficiencies—often lightly augmented by our SOC — that make intruders earn every inch of their access while maintaining affordability and healthy gross margins.
Roles and Responsibilities:
Identify innovative ways to detect Windows OS threats
Develop cross-platform features that leverage telemetry from common OS subsystems such as file system, memory, process, and network activity
Research and development of sensor capabilities to provide visibility and detection support for attack techniques across supported Windows OS versions
Work collaboratively with internal engineering and detection teams to implement detection logic
Identify and evaluate new telemetry opportunities
Identify and address gaps in product coverage
Respond to product escalations
Perform False Positive and False Negative investigations
Lead product research initiatives to develop and evaluate security product strategies and technologies
Coordinate with Product and Engineering teams to integrate and operationalize solutions developed by Threat Operations teams
Applies AI as a practical part of day-to-day product research work to improve the speed, quality, and impact of research outputs
Uses AI to support information gathering, analysis, prototyping, and production of clear, decision-useful work products while maintaining accountability for the final output
Builds and reuses lightweight prompts, templates, or workflows for recurring research tasks rather than relying on one-off use
Develop internal and external technical documentation to educate customers and communicate research findings to adjacent teams about security risks and opportunities
Mentor and teach technical expertise to advance the broader community
Promote Huntress’ reputation through media interaction, public speaking, CFPs, CTFs, and blogs
Qualifications:
Expert in Windows OS internals, components, APIs, and design
Prior experience with Windows OS kernel coding and device drivers
Experience testing EDRs, bypasses, and evasion techniques
Comfortable with reverse engineering and using debuggers
Proficiency in multiple programming/scripting languages, such as C/C++/C#, PowerShell, and Python
Applies AI to improve research quality, speed, and outputs in day-to-day work
Commitment to clear documentation of research findings
Experience with MITRE ATT&CK matrix, SIGMA, Yara, and Elasticsearch/Kibana
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Warsaw; Serbia; Poland; Croatia; Belgrade; Split; Gdańsk; Kraków; Zagreb; Kyiv; Portugal; Porto; Lisbon
Workplace: Remote
Location: Remote (Availability during U.S. business hours required)
Compensation: Competitive base + performance-based incentives
Role: Account Executive
About the Role
We are seeking an experienced Account Executive to own the full sales cycle—from initial engagement through close—while consistently driving revenue and exceeding performance targets. This is a high-impact role for a self-motivated, results-driven sales professional who thrives in a fast-paced, consultative environment.
You will collaborate with leadership and cross-functional teams to engage qualified leads, understand customer needs, and design tailored window treatment solutions, providing expert guidance on best practices. You’ll deliver recommendations that drive measurable results and exceptional customer experiences.
Scope of Work
- Manage inbound and outbound sales conversations with U.S.-based prospects.
- Conduct virtual consultations to assess needs, design custom window treatments, and recommend solutions based on best principles.
- Own the sales process end-to-end, including CRM pipeline management.
- Provide expert, consultative guidance on window treatment options and design best practices.
- Collaborate with internal teams to ensure a seamless post-sale experience.
- Consistently meet or exceed agreed-upon performance metrics (conversion rate, activity volume, and revenue).
Qualifications
- 3+ years in consultative, technical, or high-ticket sales (B2B or B2C).
- Proven ability to consistently exceed sales targets.
- Exceptional communication skills (spoken and written) in English.
- Focused on helping customers, adding value, and acting as a trusted advisor
- Background in Interior Design, Architecture, Decoration, or related field preferred.
- Proficient in modern CRM platforms and virtual sales tools.
- Self-directed with reliable equipment (computer, webcam, headset) and high-speed internet.
- Ability to align with U.S. business hours for optimal customer engagement.
Compensation
We offer a competitive base salary plus performance-based incentives. Exact structure will be aligned with experience, market rates, and the client’s business model.
Client-Specific Details
- Industry: Home Furnishing
- Target Customers: B2C & B2B
- Specialized Skills or Knowledge Required: Interior Design, Architecture, Decoration
About Us
We connect top-tier sales talent with respected U.S. brands, enabling businesses to scale faster through proven sales strategies, modern technology, and operational excellence. Our mission is to provide high-impact opportunities to top-tier talent.
Location: Dammam, Saudi Arabia; Riyadh, Saudi Arabia
This position offers round-the-clock support, operating 24/7 throughout the year to deliver comprehensive assistance for the enterprise server environment. The responsibilities include the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is crucial for maintaining system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that run on Windows.
Key Responsibilities:
Role Overview
This position operates continuously throughout the year to deliver comprehensive support for the enterprise server landscape. The individual will be responsible for the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is critical in ensuring system stability through daily operational tasks, patching, monitoring, and troubleshooting, while also providing support for SAP environments hosted on Windows.
Areas of Responsibility
Key Accountabilities
Strategic Management
Ensure that all Windows systems are effectively managed and maintained in accordance with vendor guidelines and security best practices, while also ensuring compliance with NCA, NIC, and SEC Cybersecurity regulations.
Operations Management
Install, configure, manage, operate, and maintain Windows Server systems and Windows Clusters (e.g., Server 2012, 2016). Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management. Oversee Windows File shares and clusters, as well as support SAP, SAP HANA, and SAP S/4HANA environments on the Windows platform. Consistently review system logs and OS behavior to proactively monitor performance and resolve any issues.
People Management
Build Relationships
Collaborate closely with ERP, application, database, and web hosting teams to address daily support and break/fix issues, as well as manage scheduled maintenance.
Process Improvement & Knowledge Management
Manage and maintain client agents for server monitoring (SCOM) and server management (SCCM). Offer guidance for automation processes within the Microsoft Orchestrator environment. Develop and maintain both technical and detailed design documentation, as well as operational documentation. Create, manage, and delete user/group accounts, and enforce account policies. Raise and oversee support tickets with Microsoft, including troubleshooting, log collection, and follow-up activities.
Requirements
Requirements:
Degree:
Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
Years of Experience:
3-5+ years of experience in enterprise Windows Server administration.
Technical Skills:
Proficient in Windows Server (2012, 2016+) and Windows Clustering. Extensive experience with Microsoft System Center (SCOM, SCCM), and knowledge of Microsoft Orchestrator for automation tasks. Familiarity with supporting SAP, SAP HANA, or SAP S/4HANA on Windows platforms. Skilled in operating system installation, monitoring, troubleshooting, and patch management. Experience managing Active Directory, user account configurations, and group policies.
Generic Skills:
Capability to function in a 24/7/365 shift-based work environment. Strong documentation abilities for both design and operational processes. Excellent skills in collaborating with application and database teams. Awareness of cybersecurity regulations (NCA, NIC).
Decision Making Authority:
Empowered to install, configure, patch, and maintain all Windows server systems and clusters. Accountable for daily operations, monitoring, and troubleshooting in the Windows environment. Authorized to create and manage user/group accounts and policies. Responsible for overseeing the full lifecycle of vendor support tickets with Microsoft.
Preferred Qualifications:
Familiarity with virtualization technologies (such as VMware or Hyper-V).
Understanding of network fundamentals and protocols (TCP/IP, DNS, DHCP).
Knowledge of system backup and recovery solutions.
Detail-oriented and organized approach to managing tasks and documentation.
Passion for technology and eagerness to stay updated on industry trends.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
As a Windows System Administrator at Müller's Solutions, you will be responsible for the installation, configuration, maintenance, and optimization of our Windows server environment. This role requires a deep understanding of Windows operating systems and will involve managing and troubleshooting server hardware, software, and networking components. You'll work closely with other IT staff to ensure high availability and performance of our systems, as well as support our users’ needs by providing excellent technical support.
Key Responsibilities:
Manage, maintain, and monitor Windows servers to ensure optimal performance and availability.
Install and configure Windows OS and application software, applying updates and patches regularly.
Troubleshoot and resolve server-related issues, including hardware and software malfunctions.
Ensure data integrity by implementing and managing backup solutions and disaster recovery plans.
Manage user accounts, permissions, and security settings within Active Directory.
Implement and maintain security measures to protect server data and systems, including firewalls and anti-virus tools.
Document system configurations, procedures, and changes in IT documentation.
Assist in planning and executing system migrations, upgrades, and new deployments.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-6 years of experience in Windows system administration or a related role.
Strong knowledge of Windows Server operating systems (Windows Server 2016/2019/2022).
Experience with Active Directory, Group Policy, and other directory services.
Familiarity with virtualization technologies (VMware, Hyper-V) as well as cloud services (AWS, Azure) is advantageous.
Excellent troubleshooting skills for resolving hardware and software issues in a timely manner.
Ability to follow detailed procedures and maintain accurate documentation.
Relevant certifications such as Microsoft Certified Solutions Expert (MCSE) are a plus.
Preferred Qualifications:
Experience with PowerShell scripting for automation of tasks.
Knowledge of network protocols and services (TCP/IP, DNS, DHCP).
Understanding of database management systems (SQL Server) and application server environments.
Strong communication skills to effectively assist and guide end-users.
Proactive approach to system monitoring and improvement strategies.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT:
As a Windows Platform Server Engineer, you will be part of the Global Infrastructure Team, responsible for designing, building, and supporting Microsoft Windows Server and virtualization infrastructure. Your role is critical in ensuring the smooth operation of core IT services that underpin research technology, trading platforms, market execution, and data processing.
Responsibilities
Evaluate, recommend, and implement new technologies to enhance reliability, scalability, and security.
Build, manage, and deploy all technologies related to the on-premises Windows Server stack, including OS, observability, backups, and identity services.
Configure and maintain monitoring and dashboarding tools to track server and application performance.
Build, manage, and deploy Windows Server environments (2022–2025).
Build, deploy, and monitor a globally distributed, multi-forest Active Directory environment.
Manage and configure tools such as Splunk,
Configure and manage Active Directory, Group Policy, and Entra ID integration to enforce security and access policies.
Automate server management using PowerShell, Ansible, and Terraform for provisioning, configuration, and maintenance.
Optimise and troubleshoot server backups to ensure data integrity and disaster recovery readiness.
Utilise SIEM tools to monitor and manage server security and performance.
Work with storage technologies (SAN/NAS) to ensure efficient integration and high availability.
Build manage and deploy VMMware ESXi services, clustering, infrastructure and network concepts.
Develop and maintain technical documentation, architecture designs, and support materials.
Solid understanding of networking concepts
Support and optimise Citrix DaaS, Azure, Microsoft 365, and Intune environments.
Provide 2nd-line support and act as 3rd-line escalation for all Windows Server and application-related issues.
Provide cross-functional troubleshooting support when required.
Stay informed about market trends and emerging technologies to identify strategic improvement opportunities.
Your present skillset:
Extensive experience designing, deploying, and managing Windows Server environments, including large-scale enterprise migrations.
Strong expertise in Active Directory, Group Policy, and DNS design, implementation, and advanced troubleshooting.
Advanced PowerShell scripting skills for automation, OS builds, patching, and infrastructure optimisation.
Deep understanding of Windows Update processes, enterprise patch management, and security hardening best practices.
Experience with configuration management tools such as Ansible.
Experience with backup tools such as Veem.
Experience managing cloud infrastructure, including AWS EC2 and Azure.
Strong troubleshooting expertise across Windows 10/11 client operating systems.
Solid cloud platform experience with Azure, Entra ID, Microsoft 365, and Intune.
Experience supporting and optimising Citrix DaaS / VDI environments.
Experience supporting and optimising ESXi environments.
Strong knowledge of networking concepts, certificate services (PKI), and infrastructure security.
Experience with performance monitoring and optimisation of Windows servers, desktops, and virtual machines.
Excellent communication skills with the ability to work independently, prioritise workloads, and contribute effectively to cross-functional projects
Occasional weekend shifts and out-of-hours coverage may be required to ensure continuous support.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Home Based - APAC; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
C++/Rust Graphics and Windowing System Software Engineer.
We build
Mir
– a high-performance, high-efficiency technology stack for window managers, display subsystems and solutions built on top of it, like Ubuntu Frame. Leading with vision, we shape the technology stack that empowers communities to realize a world where apps work seamlessly in every graphical environment.
Our goal is to enable the whole spectrum of graphics from single-purpose screens through edge devices to full desktop environments. We also set the pace for graphics enablement across the Ubuntu certified hardware ecosystem. Our daily drill includes design, development and testing of features as well as working with the community and responding to issues and user inquiries.
Most of the software is written in C++, with support tooling in scripting languages. We will use Rust as an evolutionary step forward. Thus candidates are required to have strong skills in both Rust and C++. We're growing the team and looking for new colleagues who share our passion for precision, performance and user experience. We are hiring on various career levels with a minimum of 2 years industry experience. We are looking for people who ideally have experience in building window compositing systems or graphics device experience. We're committed to creating an outstanding developer experience, secure foundations, and easy access to today's most used graphics toolkits and libraries.
This is an excellent opportunity for someone who wants to have a meaningful impact on modern display technologies that will impact millions of developers and users. Canonical offers a fast-paced team environment and a career full of learning and development opportunities across the open source spectrum.
Location: This role will be based remotely in the EMEA or APAC region.
The role entails
Design and implementation of features across the Mir stack
Assisting in debugging, tracking down and fixing issues
Participating in our engineering process through code and architectural review
Creating and improving tests and performance benchmarks to catch issues early
Creating and maintaining documentation to enhance the developer experience
Engaging with the open source community and commercial partners
Collaborating proactively with a distributed team
What we are looking for in you
Excellent Bachelor’s or equivalent degree in Computer Science, STEM or similar and 2+ years of working experience
Excellent modern C++ and excellent Rust programming skills
Familiarity with Linux as a development and deployment platform
Ability to collaborate remotely with a diverse set of team members and remain highly motivated, productive, and organized
Ability to travel internationally twice a year for company events up to two weeks long
Nice-to-have skills
You have experience with the Wayland protocol ecosystem and compositors
You are familiar with OpenGL, Vulkan, Flutter and other graphics, toolkits and animation frameworks
You have a solid understanding of asynchronous programming and concurrency patterns
You have proven ability to consistently deliver robust code to production
You have strong written and verbal communication skills to document and present software developed
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-Remote #Linux #Graphics #OpenSource #Canonical #Mir #Rust #C++
-Создавать адаптивную и кроссбраузерную вёрстку страниц и интерфейсов с учётом требований дизайна. -Переносить макеты из Figma и Photoshop в качественный, аккуратный и поддерживаемый код.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We are looking for an experienced securities lawyer to join the Corporate Legal team as Corporate Counsel, Public Company Reporting & Governance. In this role, you will prepare our SEC filings, advise on securities law and corporate governance, and support the Board and its committees. You will also partner closely with finance, accounting, investor relations, and equity teams to build the systems, controls, and repeatable processes that accurate, timely disclosure depends on.
This is a hands-on role with meaningful scope and visibility. You will provide strategic, practical advice to senior leaders and teams across the company. You will draft and review disclosure yourself, while also helping build the processes and workflows that allow the function to scale.
Key Responsibilities
Prepare and review SEC filings, including Forms 10-K, 10-Q and 8-K, the proxy statement and Section 16 filings
Advise on compliance with SEC and Nasdaq rules
Help establish and run our disclosure controls and procedures, including the disclosure committee and the reporting calendar
Support our securities compliance policies and the administration of the Insider Trading Policy, including trading windows, pre-clearance and 10b5-1 plans
Review earnings materials, press releases, investor presentations and other significant external and internal communications
Partner with Investor Relations on Regulation FD compliance, stockholder engagement and the annual meeting
Prepare Board and committee materials, draft minutes and resolutions, and maintain governance policies and committee charters
Support executive and equity compensation disclosure with the People and Equity teams
Advise the teams that report publicly on our mission and safety work
Keep partner teams informed of governance trends and SEC and Nasdaq developments
Contribute to the processes and tools that let a small team handle public company work at scale
Minimum Qualifications
Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you’ll be based (California or New York preferred)
Significant public company reporting experience. This role is focused on periodic reporting and governance, and is not a capital markets or M&A role
Deep knowledge of corporate and securities law, including SEC and Nasdaq rules
Experience giving accurate, practical advice in real time at a fast-growing company
A working understanding of accounting and corporate finance
A track record of building strong working relationships across teams
Clear written and verbal communication with executives and non-lawyers, without legal jargon
Preferred Qualifications
At least 8 years of relevant legal experience, including securities and corporate governance experience at a law firm and in-house at a public company
Experience building processes and procedures to public-company standards
Experience supporting a public company board and its committees
A track record of standing up a process or program
The ability to translate securities law requirements into clear, practical guidance for business teams
Sound judgment and the ability to advise with incomplete information
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$335,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Commercial Excess Inventory Analyst will help Hasbro create a smooth, adaptable inventory flow by connecting surplus stock with commercial opportunities across customers, channels, and markets. This position collaborates closely with Sales, Marketing, Finance, and Licensing teams to make sure excess inventory is thoroughly reviewed, approved, and addressed, while ensuring accurate reporting and documentation. This role will pinpoint practical excess inventory opportunities, organize customer and channel activation strategies, and aid swift implementation from insight to sale.
The Analyst manages and refines excess inventory operations by conducting data analysis, preparing reports, and working closely with various teams. The analyst maintains data accuracy, uncovers gaps in systems and procedures, and contributes to boosting efficiency through automation, process enhancements, and more efficient workflows.
Success in this role looks like: Sales teams have clearer, more actionable access to inventory opportunities; Inventory transitions more seamlessly across customers, channels, and markets; Commercial opportunities are identified earlier and activated faster; Supply Chain, Sales, Finance, and Marketing are aligned on what inventory should move, where it should move, and who owns the next step; Fewer opportunities stall because of unclear ownership, missing data, or fragmented communication; Inventory activation plans are tracked from recommendation through execution; The business has better access to what actions worked and where future opportunities exist.
Location and Work Arrangement
This role is based at our Boston, MA office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Partner with Sales, Supply Chain, Finance, Marketing, Demand Planning, and Licensing to identify excess inventory that can be activated through customer, channel, market, promotional, or allocation opportunities.
Convert inventory, demand, order book, customer, and sales performance data into clear, prioritized commercial action lists and recommendations.
Coordinate with Sales teams to understand customer interest, account opportunities, promotional windows, channel needs, and potential demand-shaping activities.
Help prioritize where Sales and Brand teams should focus based on available supply, forecasted demand, customer/channel fit, margin impact, and timing.
Partner with Finance to understand commercial implications (e.g., pricing, trade, discounting, profitability) of proposed actions.
Create and maintain Excel-based tracking tools and regional activation trackers, ensuring action owners, next steps, timing, and status are current and shared with collaborators.
Own excess scorecard reporting and benchmark performance tracking; analyze large datasets to identify discrepancies, risks, and actionable insights.
Refine and validate data to ensure consistency across systems and reports; maintain accurate documentation and backups of inventory actions and decisions.
Support post-activity learning by tracking actions taken, inventory moved, and commercial outcomes to inform continuous improvement.
Complete ongoing excess processes on a regular cadence (e.g., closeout tagging, system updates, status progression) to enable timely activation and clean governance.
Coordinate and track licensor approvals required to move inventory through excess channels (as applicable).
Coordinate follow-ups across cross-functional partners to ensure agreed actions move from discussion to execution; monitor progress and surface risks, roadblocks, and decisions requiring alignment.
Maintain current commentary and supporting documentation to ensure transparency and auditability of excess actions.
Support excess automation initiatives, including testing, tagging logic, and ongoing data-driven improvements.
Recognize and fix system and process gaps (e.g., missing or outdated pricing, inconsistent data) to boost operational and financial accuracy.
Reduce complexity and improve usability of excess reporting files, templates, and workflows; contribute to cross-functional improvement initiatives and taskforces.
Support organizational transitions and train collaborators on updated excess management processes and ways of working.
What You'll Bring
3 years' experience in an Analytics or Supply Chain related role.
Strong analytical skills with the ability to convert data into clear actions and recommendations.
Proficiency in Excel and comfort working with large datasets, trackers, and recurring reporting cadences.
Diligent approach to data accuracy, documentation, and process governance.
Demonstrated ability to work cross-functionally and drive follow-through across multiple collaborators.
Commercial approach with interest in inventory flow solutions (customer/channel activation, promotions, allocations, closeout actions).
Continuous improvement approach; interest in process optimization and automation.
Strong Excel skills, including pivot tables, lookups, data cleaning, and structured analysis.
What Sets You Apart
Experience with Power BI, Tableau, SAP, planning tools, ERP systems, or similar reporting platforms.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Privacy Notice
Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$76,500
—
$114,800 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is building a deeply technical IT organization and is looking to add a Systems Engineer II focused on endpoint engineering. As WHOOP evolves from a consumer tech company into a personal health company, it is mission-critical to secure our fleet of endpoints while also enabling a frictionless employee experience. Doing both of those things well requires deep technical expertise, creativity, and a remarkably high bar for the quality of experience you’ll push onto your colleagues.
We need this role to work across both Mac and Windows ecosystems. Applicants should have top quartile expertise in at least one ecosystem.
As a member of a growing and highly dynamic team, candidates must be ready and excited to take on significant responsibility, embrace ambiguity, and help define what world-class IT Security capabilities look like at WHOOP.
This role will collaborate closely with Security, Risk & Compliance, Software and Hardware Engineering, Business Systems, IT, and more. This is a high-impact role with a broad scope, and we have a mountain of work to accomplish. We want to attract someone who is motivated by the challenge and energized to solve tricky problems with the best tools available.
RESPONSIBILITIES:
- Manage our Mac and Windows fleets end-to-end
- Craft a frictionless device lifecycle from unboxing to disposition
- Implement and manage robust security policies in line with strict HIPAA standards
- Manage the endpoint components of our enterprise AI security strategy
- Manage the way we patch endpoint vulnerabilities in line with our committed SLAs
- Engineer processes to do the things above in a way that minimizes employee friction and workflow disruption
- Mentor colleagues to develop their endpoint skills & capabilities
- Eliminate root causes of IT support tickets and manual IT toil
- Contribute meaningfully in helping us build AI-first IT operations
- Develop monitoring, observability, and reporting capabilities
- Communicate proactively and clearly with employees and business partners, ensuring alignment and transparency around our plans and the trade-offs we’re making
QUALIFICATIONS:
- Proven experience working on technically innovative systems and processes from the ground up
- Strong engineering and programming skills to enable automation and custom solutions
- Hands-on administration experience with MDMs
- Experience managing large fleets of computers and other corporate-owned devices
- Experience contributing to large-scale implementations and/or migrations of critical IT systems
- Experience developing AI solutions to improve productivity or employee experience
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
- Strong judgment in prioritization and solution design, balancing impact and maintenance costs
- Ability to work independently and take initiative in a rapidly changing environment
- A demonstrated employee-first mindset, actively listening and engaging with users and making their lives better
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000-$175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation isn’t just the Best Place to Play - it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Sony Interactive Entertainment has an extraordinary opportunity in the Tools, Framework and Infrastructure team! We are looking for a motivated and creative individual to help build test tools, frameworks, and infrastructure for delivering high quality software which drives the PlayStation experience.
As a Software Engineer II, you'll focus on building test frameworks and infrastructure, internal tools, and automating test workflows. You will collaborate closely with Quality Engineering and Software Engineering teams to build robust systems to ensure products delivered to customers and game studios are of the highest quality.
Responsibilities
Design, build, and maintain test frameworks, tooling and infrastructure for teams which develop and test software for the Playstation console.
Integrate automated tests into CI/CD pipelines using
Jenkins, GitHub Actions
or similar tools.
Collaborate with Quality and Development teams to enable testing of both hardware and software components in isolation.
Construct telemetry systems and dashboard in order to make data-driven decisions about technical feature development.
Build tooling for AI-driven testing initiatives
Required Qualifications
Master’s degree in Computer science, Electrical Engineering, or related fields
2+ years experience in designing, developing and maintaining tools and applications in
C++, Python, or Javascript
with a focus on building testing tools, and test frameworks at scale. (C++, JS experience preferred)
Experience with test automation frameworks (e.g. Appium, Mocha.js, etc.)
Demonstrated experience building and deploying high availability and high reliability services from scratch.
Hands-on experience with CI/CD systems like Jenkins, GitHub Actions or similar tools.
Comfortable working in Linux and Windows-based development environments.
Strong communication skills and the ability to work cross-functionally with engineering and QA teams.
Hands-on experience applying LLM and Agentic AI in practical engineering contexts such as test case generation, flaky test detection, log analysis, or workflow automation.
Strong debugging skills.
Nice-to-Have Skills
Experience with test/build automation on PCs, consoles or other embedded systems
Familiarity with Node,
React
Native/Web, Kubernetes, REST APIs
Experience with testing
audio peripherals
(headphones, earbuds, microphones) or
input devices
(controllers).
Working knowledge Docker-based test environments.
Game industry background
Exposure to integrating or building tools powered by large language models
Japanese Language familiarity a plus
Tools and Technologies you will work with
Jenkins (CI/CD), GitHub Actions, ArgoCD
Python
JavaScript, React, Next.js
C, C++ or Rust
Git, GitHub
Device connectivity tools (e.g., ADB, Bluetooth analyzers)
Containerization technology such as Docker, buildpack and Kubernetes
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,700
—
$245,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Bungie is seeking a Senior Systems Engineer with a focus on End User Experience (EUX) and Endpoint Engineering to join our Studio IT team. This role will help design, build, and improve the technology experience used by Bungie employees every day, with a focus on secure, reliable, and scalable endpoint platforms and services.
Are you passionate about making technology easier and more dependable for the people using it? Do you enjoy solving complex endpoint problems, automating repetitive work, and improving how devices and applications are deployed and managed? Can you balance security, usability, and operational needs without creating unnecessary friction for our users? Then come help Bungie IT Engineering support the teams creating our world-class games.
As a Senior Systems Engineer at Bungie, you will architect, implement, and support endpoint platforms, device management, application delivery, and supporting infrastructure across Bungie’s environment. You’ll work with a team of experienced IT engineers and partner closely with Studio IT Support, Information Security, infrastructure teams, application owners, and development teams to continuously improve the technology experience for our users.
This role is expected to take technical ownership of EUX platforms and services, identify recurring pain points, and build solutions that reduce friction for both users and support teams. You will help establish standards, automate common workflows, and ensure endpoint services can scale with the changing needs of game development.
Successful candidates will have strong experience engineering and supporting enterprise endpoint environments, be comfortable owning complex technical problems, and be able to turn user and business needs into practical technical solutions. They will also be an effective mentor, collaborator, project owner, and communicator.
Responsibilities
Architect, implement, and maintain endpoint management platforms and services supporting Bungie employees and development teams
Own and improve the lifecycle of Bungie’s endpoints from provisioning and configuration through ongoing management and retirement
Engineer solutions for Windows and macOS endpoint management, configuration, compliance, and application delivery
Design and automate device provisioning and deployment workflows that reduce manual effort and improve the onboarding experience
Develop automation and tooling to improve endpoint reliability, consistency, and supportability at scale
Identify recurring user and support pain points and engineer solutions that address their underlying causes
Improve software packaging, deployment, patching, configuration, and lifecycle management across managed endpoints
Partner with Information Security to implement and meet endpoint security requirements while balancing security, usability, and development needs
Partner closely with Studio IT Support to understand recurring issues, improve escalation paths, and reduce support demand through engineering
Serve as a senior escalation point for complex endpoint, operating system, application, and device-management issues
Evaluate endpoint health, performance, and operational data to identify opportunities for improvement
Lead technical projects from requirements and design through implementation, validation, documentation, and operational handoff
Evaluate new technologies and determine where they can improve the employee and developer technology experience
Mentor engineers and provide technical guidance and training to Studio IT Support and other technical teams
Maintain clear and useful documentation of systems, standards, architecture, runbooks, and processes
Required Skills
Strong experience engineering and operating endpoint management solutions in a large enterprise environment
Experience with Microsoft Intune, Ivanti and other modern endpoint management technologies
Strong knowledge of Windows endpoint architecture, configuration, deployment, troubleshooting, and lifecycle management
Experience managing macOS endpoints using enterprise device-management technologies
Experience with automated device provisioning technologies such as Windows Autopilot, Apple Automated Device Enrollment, or comparable solutions
Experience with enterprise software packaging, deployment, patching, and application lifecycle management
Experience designing and enforcing endpoint configuration and compliance policies
Experience automating administrative and endpoint workflows using PowerShell, Python, APIs, or comparable technologies
Experience troubleshooting complex endpoint issues across operating systems, applications, identity, networking, and security layers
Understanding of Active Directory and Microsoft Entra ID as they relate to endpoint authentication, device identity, policy, and access
Understanding of endpoint security technologies and concepts including EDR, disk encryption, local privilege management, certificates, and device compliance
Experience independently leading complex technical projects involving multiple teams and stakeholders
Demonstrated ability to partner with support organizations and turn recurring operational issues into engineering improvements
Ability to evaluate technical decisions from both an engineering and end-user perspective
Ability to mentor other engineers and help establish technical standards and best practices
Strong written and verbal communication skills
Bachelor's degree or equivalent
Nice-to-Have Skills
Experience with Jamf Pro or other enterprise Apple management platforms
Experience with Microsoft Configuration Manager (SCCM/MECM) and migrations from traditional to modern endpoint management
Experience with Windows Autopilot and modern Windows provisioning
Experience managing developer workstations or other high-performance/specialized endpoint environments
Experience supporting endpoints within game development, software development, media production, or another highly technical creative environment
Experience with endpoint analytics, digital employee experience (DEX), or observability platforms
Experience with application virtualization, VDI, or remote workstation technologies
Experience with privileged access and endpoint privilege management
Experience with PKI, certificate deployment, and certificate lifecycle management
Experience integrating endpoint platforms with identity, security, ITSM, and asset-management systems
Experience with infrastructure-as-code, configuration management, or CI/CD practices
Experience designing technology solutions for distributed, hybrid, or globally located teams
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$155,900
—
$233,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Defense Success Manager, you own what happens to our most strategic defense and sovereign accounts after the build: you make deployed AI stick in real workflows — often in restricted or disconnected environments — keep production commitments healthy, defend renewals, and source the expansion signals that Sales closes.
Mistral's Solutions teams (Deployment Strategists and Forward Deployed Engineers) co-create high-value AI use cases with customers in these environments. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, demonstrating its impact, and scaling value across the institution. You will work with mission owners, program stakeholders, end users, security and IT teams, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep — typically one or two flagship accounts plus a small number of adjacent programs. It calls for a strategic account mindset, the technical judgment to navigate complex and constrained deployment environments, and the energy to build the customer success function as Mistral grows. Travel to customer sites, including secure facilities, is a regular part of the job.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship programs while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the evidence that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience owning outcomes for enterprise or institutional customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in secure enterprise deployment models. You can identify what a deployment type (on-premise, disconnected, air-gapped) means for available features, telemetry, upgrades and accreditation, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security stakeholders, while translating technical trade-offs into clear implications for mission owners and executives. You know when to bring in a deeper technical expert.
- Comfort operating under security, compliance and confidentiality constraints, including restricted or classified environments and strict information-handling rules.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion
- Analytical and commercially minded: you can define meaningful success metrics with imperfect data, assess customer health, and are comfortable carrying renewal and NRR accountability.
NICE TO HAVE
- Experience serving defense, public sector or critical infrastructure customers, including sovereign or classified programs.
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Familiarity with public procurement, framework agreements and multi-year option structures.
SECURITY & COMPLIANCE CRITERIA
- Eligibility: must hold citizenship in the target territory (France for now).
- Clearable: must meet all local requirements for high-level security clearance (e.g. no criminal record, fulfillment of national service obligations).
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About The Role:
We are seeking someone who loves to be the first point of contact for our customers regarding any issues a customer may have with their account. We take pride in our customer satisfaction and building customer loyalty; this position requires a candidate with the soft skills to be able to effectively and professionally communicate with customers and partners of all levels. Bring your stellar and high-quality service experience to a role where you will work with exemplary professionalism in a fast, friendly and positive manner.
As the newest member of our Billing Team, you will be working alongside a small, talented and passionate group. You will be responsible for providing customer service and billing support to our UCaaS SMB customer-base via inbound phone calls, emails, and outbound follow-up.
What you will be doing:
Answering customer phone calls and email cases in a timely manner, in-line with company and department goals
Documenting each customer interaction in our ticketing database (Oracle)
Explaining billing processes and procedures
Working directly with the customer service team and collaborating with the Technical Support staff, Sales, and members of other departments to ensure a positive customer experience
Verifying authorization to release information about accounts
Placing credits, refunds, and charges on accounts
What you will bring to the role:
Associates Degree in related field, Bachelor’s Degree Preferred
Minimum 2 years’ experience in Customer Service, Billing or Call Center environment
Billing support experience is highly preferred, including in-depth research, credit, refund, and payment-processing
Excellent data entry, proofreading, organizational, phone and communications skills
Ability to meet and/or exceed call center metrics (AHT, ASA, CSAT, FCR, etc.)
Must work well in team atmosphere and have excellent oral and written communication skills
Must have strong attention to detail, and the ability to deliver in a fast-paced environment
Telecom, VoIP, Networking, or Communications experience preferred
Must have exceptional organizational, critical thinking, and analytical skills
Strong computer skills required, with demonstrated competency in Windows, Internet, PC support, and MS Office, proficient in Excel, and the ability to type 35wpm
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United Kingdom
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM*
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes:
Integration APIs and microservices
Multi-region Kubernetes clusters (cloud & on‑prem)
CI/CD and GitOps tooling (GitHub-centric)
Internal Developer Platform (IDP) components
Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.)
We are looking for a Team Lead DevOps Engineer to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team.
You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices.
What you will be doing:
Team Leadership & Ownership
Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations.
Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives).
Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure.
Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives.
Platform Operations (UST / Unite Services / Integrations)
Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services).
Oversee multi-environment support (DEV/QA/PROD and special environments like RTE).
Kubernetes, Cloud & On‑Prem Infrastructure
Operate and evolve Kubernetes clusters (cloud and on‑prem), including:
Cluster upgrades and migration playbooks
Ingress/Nginx and service mesh / networking changes
Resource/capacity optimization (CPU throttling, scaling, etc.)
Manage supporting infrastructure for Unite platforms:
Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ)
Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure).
CI/CD, GitOps & Tooling
Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others).
Design, implement, and maintain GitHub-based CI/CD:
GitHub Actions workflows
Self-hosted GitHub runners (including K8s-based and Windows runners)
Versioning and branching strategies
Introduce and maintain GitOps practices for infrastructure and application deployments.
Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code.
Security, Compliance & Reliability
Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike).
Work with Security to design and implement:
Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs)
Secrets management and secure configuration
Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations.
Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements.
Observability, Incident Management & Runbooks
Own observability for Unite Services and Unite Integrations:
Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.)
Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets
Lead incident response for platform issues:
Triage, mitigation, communication, and follow-up actions
Coordination with product/engineering teams during outages
Create and maintain detailed runbooks and recovery procedures, especially for:
RTE environment, K8s clusters, Harbor, Consul, Chart Museum
Disaster recovery and ransomware scenarios
Documentation & Process
Produce and maintain clear, actionable documentation:
Infrastructure design and configuration
CI/CD and GitOps processes
Recovery and maintenance procedures
RFCs for new platform capabilities (e.g., API Gateway, Apache Flink)
Contribute to process improvements in CI/CD, deployment strategies, and developer experience.
Help define and maintain product maturity models for Unite Integrations and related platforms.
What you will bring to the role:
Technical Skills
Strong background in platform / DevOps engineering for complex distributed systems.
Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact.
Kubernetes & Containers
Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC).
Experience with Docker/containerization in production.
Cloud & On‑Prem
Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus).
Comfort working in hybrid environments (cloud + on‑prem).
CI/CD & GitHub
Strong experience designing and running CI/CD pipelines.
Hands-on with GitHub Actions and self-hosted runners (including scaling and security).
Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus.
Infrastructure as Code & Automation
Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.).
Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows.
Config Management
Experience with tools like Ansible, Chef, or similar for configuration management and automation.
Observability & Monitoring
Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar).
Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements.
Security & Compliance
Understanding of security best practices across network, infrastructure, and application layers.
Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus.
Leadership & Collaboration
Proven experience leading DevOps / platform teams or being a strong technical lead.
Ability to mentor engineers and raise the technical bar for the team.
Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies.
Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders.
Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations.
Strong troubleshooting skills and calm under pressure during incidents.
Nice to Have
Experience defining or implementing Internal Developer Platforms.
Experience with API Gateway and stream processing platforms (e.g., Apache Flink).
Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems.
Experience operating systems at multi-region or multi-tenant scale.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using
Octopus Deploy
,
GitHub
, and
Ansible
, ensuring releases are automated, repeatable, secure, and reliable for production.
Key responsibilities
Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
Develop and support
Octopus Deploy
projects, lifecycles, channels, variables, and deployment processes
Implement deployment automation with
Ansible
(playbooks/roles, inventories, idempotent changes)
Maintain Git-based release workflows in
GitHub
(branching, tagging, versioning, release notes)
Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
Support production releases, troubleshoot deployment failures, and drive root-cause analysis
Maintain release documentation, runbooks, and change management practices
Collaborate with developers, QA, and operations to plan releases and reduce downtime
Required skills and experience
Experience as
DevOps / Release / Deployment Engineer
supporting production deployments
Strong hands-on experience with
Octopus Deploy
(process design, variables, multi-environment releases)
Strong
Ansible
skills for deployment and configuration (roles, vault/secrets, troubleshooting)
Strong working knowledge of
GitHub
(PR workflows, tagging/releases, permissions)
Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
Administration and troubleshooting skills on
Windows and/or Linux
hosts used for deployments
Ability to diagnose deployment issues across app, OS, network, and configuration layers
Key responsibilities
Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
Develop and support
Octopus Deploy
projects, lifecycles, channels, variables, and deployment processes
Implement deployment automation with
Ansible
(playbooks/roles, inventories, idempotent changes)
Maintain Git-based release workflows in
GitHub
(branching, tagging, versioning, release notes)
Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
Support production releases, troubleshoot deployment failures, and drive root-cause analysis
Maintain release documentation, runbooks, and change management practices
Collaborate with developers, QA, and operations to plan releases and reduce downtime
Required skills and experience
Experience as
DevOps / Release / Deployment Engineer
supporting production deployments
Strong hands-on experience with
Octopus Deploy
(process design, variables, multi-environment releases)
Strong
Ansible
skills for deployment and configuration (roles, vault/secrets, troubleshooting)
Strong working knowledge of
GitHub
(PR workflows, tagging/releases, permissions)
Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
Administration and troubleshooting skills on
Windows and/or Linux
hosts used for deployments
Ability to diagnose deployment issues across app, OS, network, and configuration layers
Nice to have
Experience with Terraform and infrastructure provisioning
Scripting: PowerShell and/or Bash
Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases
Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack)
Familiarity with container-based deployments (Docker/Kubernetes)
Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
Experience with load balancing components ( F5 LTM, F5 GTM)
Experience with administering AWS or Azure tenants
Experience with Virtualization platforms such as VMWare or HyperV
УдалённоComfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones; Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads; EMEA
United States, San Mateo, CA
seniorUnited States, Remote
Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоUnited States
УдалённоleadALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM