Вакансии

Location: Georgia; Belarus; Moldova; Serbia; Armenia; Kyrgyzstan; Montenegro; Uzbekistan; Bulgaria; Czech Republic; Estonia; Finland; Portugal; Romania; Azerbaijan Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We're looking for a Junior Cybersecurity Specialist to join our Security Team. This role sits within the engineering direction of our cross-functional Security team, focused on identifying and helping mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure. In this role, you'll work closely with infrastructure teams (Admins, NOC, OPS, IT Compliance) and business employees who require security-related help. We work in Agile (2-week sprints, grooming, planning, retro) and use Google Meet, Slack, TargetProcess and Confluence for teamwork. Working hours: Business hours, EET/EEST time zone. You'll work with a modern stack and grow within the company - including cloud and hybrid infrastructure, and AI applied to real security work. Tech Stack: Splunk, CheckPoint, Rapid7, AWS, OpenStack, Gitlab, K8s, Terraform, Ansible, Python, Linux, Windows, macOS. Tasks Proceed with requests and notifications related to the security (access management, security tool notifications, vulnerability assessment, etc.); Identify and help mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure; Develop, implement new, and update existing security measures for the protection of corporate infrastructure; Support the identity and access management process; Formation of a knowledge base for the operation of products and services; Assist the security analytics with the incident response process; Collaboration with the Ops and Infrastructure teams in terms of asset security. Requirements 1+ year of experience in server administration, network engineering, site reliability engineering, infrastructure security, cloud security, or systems engineering; Knowledge of the Linux, Windows, and Mac operating systems and common OS hardening practices; Technical knowledge of network protection and network Device Hardening; Automation skills (Bash, Python); Understanding how computer attacks occur; Passion for developing in cybersecurity; Ability to work in a team, listen, and learn independently; Competent written and verbal communication skills (Russian C1 and English B1); Have a good analytical mindset for problem-solving. Nice to have Background in cybersecurity; Experience using AI tooling for technical/cybersecurity tasks; Experience in vulnerability analysis; Experience with infrastructure-as-code (Terraform, Ansible, Chef, etc.); Understanding the tactics and techniques of intruders and how to defend against them. We offer Full-time remote work (service provider contract). Competitive compensation (EUR). Flexible working hours. Corporate AI subscriptions (Claude, Gemini, GPT, etc.). Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency. A strong team of engineers. Positive and friendly atmosphere. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

✔️3-5+ years of experience in a SOC/ security operations role, with demonstrated progression to L2 or equivalent. ✔️Strong experience with AI usage for SOC automation and detection.

Задачи: — Быть высшей точкой эскалации для всех критических проблем, связанных с APM, в продуктивной и песочнице средах. — Разрабатывать, поддерживать и оптимизировать дашборды мониторинга, оповещения и проверки состояния систем, специфичных для APM. — Предоставлять технические консультации высокого уровня торговцам, интегрирующим различные APM (например, Pix, Sofort, iDeal, Klarna, локальные кошельки). Требования: — Глубокое практическое понимание платежных систем, особенно моделей APM и региональных платежных регуляций. — Опыт работы с REST API, вебхуками, JSON и протоколами аутентификации. — Владение корпоративными системами мониторинга и логирования (Datadog, Grafana, Kibana, ELK Stack, Splunk). — Сильные навыки анализа данных с использованием SQL для сложного анализа транзакционных данных. — Сильный AI-ориентированный склад ума и интерес к новым AI-технологиям. Условия: — Официальный контракт. — Медицинская страховка, фитнес-пропуск, бюджет на обучение. — Возможности для повышения квалификации, карьерного роста и обмена знаниями в области AI. — Полный рабочий день в офисе Skyline tower.

Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.

Location: Athens, Greece We currently have a vacancy for a Test Coordinator fluent in English, to offer his/her services as an expert who will be based in France . The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team. Tasks: Coordinate all testing activities; Leverage automation testing as much as possible to enable the  development team to perform Unit/ Integration/ Factory Acceptance testing; Manage the testing tools, including automation testing tool, defect tracking tool, test management tool; Plan and control that any changes to the system are validated in accordance with specifications and requirements; Manage the environments specific testing activities and plan the usage of these; testing activities and plan the usage of these; Supervise and document test plans, tests and tests results. Requirements University degree in IT combined with relevant IT professional experience of at least 8 years; At least 6 years of automated and manual software testing experience, and experience with Automation Testing tools (e.g., TOSCA, QTP), Test Management tool (Qtest, QC), Requirements and Defect Management tools (Jira), Code Quality Review tools (e.g., SonarQube), Test Execution Monitoring tools (Splunk); Proven experience with testing technologies and tools; Ability to understand the functional and technical design of a given IT system/application; Knowledge of software development and testing methodologies; Capacity in writing documents; Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (ST/TCO/10/2026). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. You may also consider all our other open vacancies by visiting the career section of our web site ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS ( www.eurodyn.com ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Location: Strasbourg, France We currently have a vacancy for a Test Coordinator fluent in English, to offer his/her services as an expert who will be based in France . The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team. Tasks: Coordinate all testing activities; Leverage automation testing as much as possible to enable the  development team to perform Unit/ Integration/ Factory Acceptance testing; Manage the testing tools, including automation testing tool, defect tracking tool, test management tool; Plan and control that any changes to the system are validated in accordance with specifications and requirements; Manage the environments specific testing activities and plan the usage of these; testing activities and plan the usage of these; Supervise and document test plans, tests and tests results. Requirements University degree in IT combined with relevant IT professional experience of at least 8 years; At least 6 years of automated and manual software testing experience, and experience with Automation Testing tools (e.g., TOSCA, QTP), Test Management tool (Qtest, QC), Requirements and Defect Management tools (Jira), Code Quality Review tools (e.g., SonarQube), Test Execution Monitoring tools (Splunk); Proven experience with testing technologies and tools; Ability to understand the functional and technical design of a given IT system/application; Knowledge of software development and testing methodologies; Capacity in writing documents; Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (ST/TCO/10/2026). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. You may also consider all our other open vacancies by visiting the career section of our web site ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS ( www.eurodyn.com ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Location: New York, United States Who We Are At OKX, we believe the future will be reshaped by crypto and blockchain technology. We operate a leading global crypto platform and build products and services designed to expand access to the digital-asset ecosystem. Across our global organization, we value ownership, sound judgment, collaboration, innovation, and the ability to operate effectively in a fast-moving and continuously evolving environment. Recruiting should insert the current approved OKX corporate “Who We Are” language when the position is posted. About the Team The Fraud Investigations Team (FIT) is a First Line of Defense function within OKX’s Risk organization responsible for identifying, assessing, investigating, and helping manage significant internal and external fraud risks affecting the company, its customers, personnel, and operations. FIT conducts and supports complex investigations involving digital assets, internal and external fraud, employee misconduct, insider threats, unauthorized access or misuse of information, vendor and third-party misconduct, account compromise, social engineering, collusion, conflicts of interest, and other significant fraud-related matters. The team works closely with Legal, HR, Information Security,Engineering, Physical Security, Compliance, Finance, Operations, and other functions across OKX. About the Opportunity We are looking for an experienced Senior Analyst, Blockchain Investigations & Fraud Intelligence to join FIT. This is first and foremost a blockchain investigations role requiring significant hands-on expertise tracing digital assets across complex blockchain ecosystems. The successful candidate must be capable of independently conducting sophisticated on-chain investigations, developing and testing attribution hypotheses, identifying relationships among wallets and entities, following assets through multiple chains and protocols, and translating highly technical blockchain activity into clear investigative findings. Blockchain analysis is a specialized investigative discipline. Accordingly, we are seeking someone who understands not only how to operate commercial tracing platforms, but also the underlying blockchain architecture, transactional mechanics, attribution methodologies, clustering techniques, tracing limitations, and evidentiary considerations necessary to reach reliable conclusions. The role extends beyond on-chain analysis. The Senior Analyst will combine blockchain intelligence with enterprise data, system logs, transactional records, open-source information, and other evidence to support complex fraud and insider-risk investigations. The position will also provide analytical support to the Global Physical Security Team (PST) on selected protective-intelligence and threat-assessment matters. The Senior Analyst will directly manage one Analyst and will be expected to serve as a subject-matter resource for blockchain investigations and analytical methodology across FIT. What You’ll Be Doing Blockchain Investigations & Digital-Asset Intelligence Lead and conduct complex blockchain investigations and transaction tracing across multiple wallets, counterparties, entities, blockchains, tokens, protocols, and digital-asset ecosystems. Trace the origin, movement, conversion, layering, consolidation, and ultimate disposition of digital assets , including activity spanning multiple intermediaries and blockchain environments. Conduct investigations using tools such as Chainalysis Reactor , TRM Labs, Elliptic, or comparable blockchain intelligence platforms , while understanding the methodologies and limitations underlying platform-generated attribution. Analyze activity involving centralized exchanges, self-hosted wallets, decentralized exchanges, cross-chain bridges, mixers, privacy-enhancing technologies, DeFi protocols, smart contracts, stablecoins, NFTs, OTC activity, gambling platforms, and other relevant ecosystems . Trace assets across multiple chains and cross-chain transactions , identifying continuity of funds where technically supportable and clearly documenting assumptions or limitations where definitive attribution is not possible. Analyze transaction graphs, address relationships, behavioral patterns, clusters, counterparties, timing, amounts, transaction sequencing, and other relevant blockchain indicators. Understand and appropriately apply wallet-clustering and attribution methodologies , including the limitations and potential for false attribution associated with particular heuristics. Independently evaluate blockchain intelligence rather than relying solely on automated labels, risk scores, or vendor-generated attribution. Corroborate on-chain findings, where appropriate, with internal account records, KYC / KYB information, transaction data, access information, open-source intelligence, legal-process returns, or other available evidence . Identify relationships among blockchain addresses, OKX accounts, external counterparties, individuals, organizations, vendors, affiliates, and other relevant entities. Reconstruct complex transaction flows and create clear fund-flow diagrams, transaction maps, timelines, and visualizations that allow investigators and nontechnical stakeholders to understand the movement of assets. Analyze blockchain activity associated with suspected fraud , theft, account takeover, social engineering, insider activity, collusion, payment diversion, asset misappropriation, or other misconduct . Identify new wallets, counterparties, entities, or transactional patterns that may generate additional investigative leads. Clearly document the methodology, assumptions, confidence level, and limitations associated with blockchain findings. Distinguish between confirmed attribution , vendor attribution, analytical inference, behavioral similarity, and an unverified investigative hypothesis . Avoid presenting blockchain proximity, exposure, clustering, or a commercial risk score alone as proof of ownership, control, intent, or misconduct. Maintain current knowledge of emerging blockchain technologies, protocols, tracing methodologies, obfuscation techniques, fraud typologies, and developments affecting blockchain attribution or investigations . Fraud Investigations & Investigative Intelligence Conduct and support investigations involving internal and external fraud , employee misconduct, insider threats, vendor and third-party misconduct, collusion, conflicts of interest, asset misappropriation, unauthorized access, credential misuse, and other significant fraud risks . Combine blockchain findings with off-chain evidence to develop a comprehensive investigative picture rather than treating blockchain activity in isolation . Develop investigative hypotheses and objectively test those hypotheses against available evidence, including information that supports, contradicts, or fails to establish the hypothesis. Conduct timeline reconstruction, link analysis, relationship mapping, pattern analysis, clustering, and comparative analysis across individuals, accounts, wallets, devices, systems, transactions, and entities. Support investigations involving account takeover, impersonation, social engineering, business-email compromise, payment diversion, affiliate misconduct, and trusted-party abuse , particularly where a digital-asset, employee, vendor, or enterprise nexus exists. Analyze vendor, affiliate, partner, and other third-party activity for indicators of billing irregularities, undisclosed relationships, conflicts of interest, unusual payments, control circumvention, or other potential misconduct. Support investigative interviews by developing transaction timelines, identifying inconsistencies or information gaps, organizing evidence, and identifying appropriate areas for follow-up. Enterprise Data & Insider-Risk Analytics Analyze appropriately authorized information including system and access logs, authentication records, audit trails, customer-account activity, KYC / KYB information, transaction records, payment information, case-management records, vendor information, and relevant security telemetry . Correlate blockchain activity with enterprise data to identify possible connections among wallets, accounts, employees, customers, vendors, devices, transactions, and other relevant entities . Support investigations involving suspected unauthorized access, information misuse or exfiltration, credential compromise, control circumvention, unauthorized disclosure, or abuse of privileged access. Identify anomalous behavior or access patterns that may warrant additional investigation. Develop repeatable analytical methodologies capable of processing and correlating information from disparate systems. Use appropriate scripting, database querying, data visualization, and analytical technologies to efficiently analyze large or complex datasets. Investigative Reporting & Evidence Prepare clear, concise, and well-supported blockchain investigation reports, investigative memoranda, executive summaries, transaction-flow diagrams, link charts, timelines, and other analytical products . Explain complex blockchain concepts and transaction activity in plain language suitable for investigators, senior management, Legal, regulators, or law enforcement , as appropriate. Clearly distinguish among allegations, investigative leads, known facts, third-party attribution , analytical judgments, assumptions, information gaps, and substantiated conclusions . Ensure analytical conclusions are proportionate to the evidence and do not imply greater certainty than the underlying blockchain or other data supports. Maintain sufficient documentation to allow significant blockchain findings to be reviewed, reproduced, and understood by another qualified analyst . Preserve and handle investigative records in accordance with applicable evidence-preservation, chain-of-custody, confidentiality, privacy, access-control, and need-to-know requirements . Support appropriately authorized law-enforcement, regulatory, litigation, or legal matters in coordination with the appropriate company functions. Protective Intelligence & Physical Security Support Provide analytical support to PST on selected matters involving threats or concerning activity directed toward employees, executives, offices, events, or other company interests. Conduct authorized open-source, link, timeline, blockchain, financial, or other analytical research where relevant to understanding the identity, relationships, capabilities, or activity associated with a potential threat. Assist in evaluating available information relating to credibility, corroboration, intent, capability, access or opportunity, targeting, escalation, timing, and other relevant indicators . Prepare objective analytical products identifying known facts, analytical judgments, material information gaps, uncertainties, and appropriate confidence levels. Support PST’s assessment while preserving PST’s responsibility for protective-security decisions and operational response . Leadership & Development Directly manage and develop one Junior Analyst, including work allocation, coaching, technical development, quality assurance, and review of analytical work product . Serve as a FIT subject-matter resource for blockchain investigations and on-chain analytical methodology . Review blockchain analysis for technical accuracy, appropriate methodology, corroboration, reasonable attribution, and evidentiary support. Train and mentor junior personnel in transaction tracing, blockchain intelligence platforms, analytical reasoning, documentation, and investigative methodology. Help establish consistent standards for blockchain investigations, attribution , documentation, quality assurance, and reporting . Participate in time-sensitive investigations affecting a global organization, including occasional work outside normal business hours when required. What We Look For In You 7+ years of relevant investigative or analytical experience , with meaningful professional experience specifically conducting cryptocurrency or blockchain investigations . Demonstrated hands-on expertise independently conducting complex blockchain tracing investigations , rather than solely reviewing blockchain alerts or commercial risk scores. Advanced proficiency with one or more blockchain intelligence platforms such as Chainalysis Reactor , TRM Labs, Elliptic, or comparable technology . Strong understanding of how blockchain intelligence platforms derive attribution, clustering, exposure, and risk information—and the limitations associated with those methodologies . Demonstrated understanding of blockchain fundamentals, including wallets and addresses, transactions, UTXO and account-based models, tokens, smart contracts, block explorers, transaction fees, confirmations, and blockchain-specific transactional structures . Strong understanding of digital-asset ecosystems including centralized exchanges, self-hosted wallets, DeFi , DEXs, stablecoins, cross-chain bridges, mixers, privacy-enhancing mechanisms, and other relevant technologies . Demonstrated ability to trace assets across multiple chains, protocols, and intermediaries and recognize when technical limitations prevent definitive continuity or attribution. Experience conducting transaction-graph analysis, wallet attribution , clustering, counterparty analysis, transaction-flow reconstruction, and investigative link analysis . Ability to critically assess blockchain attribution and distinguish among technical facts, commercial vendor intelligence, analytical inference, and unsupported assumptions . Experience integrating blockchain intelligence with off-chain evidence and enterprise information to develop investigative conclusions. Strong knowledge of fraud-investigation principles including corroboration, source evaluation, evidence preservation, timeline development, hypothesis testing, and documentation. Experience analyzing large or complex datasets and familiarity with tools such as SQL , advanced Excel, Python, Splunk, or comparable data-analysis technologies . Ability to clearly explain technically complex blockchain findings to audiences that may have little or no blockchain expertise. Strong investigative writing skills and demonstrated ability to produce accurate, concise, and defensible analytical products. Sound judgment and ability to work effectively where evidence is incomplete, conflicting, or evolving. Demonstrated discretion when handling sensitive employee, customer, investigative, security, or company information. Demonstrated experience mentoring, supervising, or reviewing the work of junior analysts or investigators. Nice to Haves Experience conducting blockchain investigations within a cryptocurrency exchange, blockchain analytics company, law-enforcement agency, regulatory organization, financial institution, intelligence function, or investigative consulting environment . Experience investigating digital-asset matters involving fraud proceeds, theft, account compromise, insider activity, social engineering, asset tracing, or complex cross-chain movement . Experience supporting asset recovery, law-enforcement referrals, subpoenas/legal process, civil litigation, regulatory inquiries, or other matters requiring defensible blockchain analysis . Experience investigating insider threats, employee misconduct, unauthorized access, data exfiltration, credential compromise, vendor fraud, conflicts of interest, or trusted-party abuse. Experience with OSINT, digital forensics, enterprise logs, security telemetry, or identity and access-management information . Experience creating custom blockchain analytics through APIs, SQL , Python, blockchain explorers, node data, or other raw-data sources , rather than relying exclusively on commercial graphical interfaces. Relevant blockchain-specific training or certifications, including certifications associated with Chainalysis , TRM Labs, or comparable blockchain-analysis platforms . Professional certifications such as CFE, CFCS, CAMS, GIAC, or comparable investigative, fraud , financial-crime, cybersecurity, or intelligence credentials . What Success Looks Like Success in this role requires significantly more than knowing how to enter an address into a blockchain analytics platform. The successful candidate should be able to receive a complex transaction, wallet, allegation, or investigative question and independently determine how to trace the activity, which chains and protocols are involved, what the available data establishes, what additional information is needed, what attribution can reasonably be made, and where the technical or evidentiary limitations prevent a definitive conclusion . The individual should be able to move seamlessly between on-chain and off-chain evidence , recognizing that a blockchain transaction may establish movement of assets without necessarily establishing the identity, knowledge, intent, or conduct of the person behind a wallet. They should also be capable of converting a highly technical blockchain investigation into a concise and defensible explanation that an investigator, attorney, executive, regulator, or law-enforcement partner can understand and act upon. At the same time, this person must be sufficiently versatile to apply the same investigative discipline to internal fraud , insider risk, enterprise data, third-party misconduct, and protective-intelligence matters when required. The hierarchy is much clearer this way: blockchain investigations are the specialized core competency; fraud /investigative intelligence is the broader mission; enterprise analytics and PST support are complementary capabilities. That should materially improve the candidate pool versus a title that makes blockchain expertise appear interchangeable with general data analytics. OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $143,000 - $214,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Описание вакансии Ищем Full-Stack QA Engineer, который умеет работать как с ручным тестированием, так и с автоматизацией. Важная часть роли — тестирование web и API, взаимодействие с разработчиками, анализ изменений и активное использование AI-инструментов в работе.

Show contacts Job description Ищем Full-Stack QA Engineer, который умеет работать как с ручным тестированием, так и с автоматизацией. Важная часть роли — тестирование web и API, взаимодействие с разработчиками, анализ изменений и активное использование AI-инструментов в работе.

Участие в оценке трудозатрат и планировании работ по тестированию; Проведение работ по функционально-интеграционному тестированию, смок-тестированию, регрессионному тестированию;

Задачи: — Изучение, анализ и тестирование требований; — Участие в оценке трудозатрат и планировании работ по тестированию; — Проведение функционально-интеграционного тестирования, смок-тестирования, регрессионного тестирования; — Разработка ручных тест-кейсов; — Анализ, локализация, регистрация и проверка исправлений дефектов; — Написание автотестов на языке Java; — Написание автоматизированных тестов API с использованием Retrofit 2; — Написание автоматизированных тестов BD с использованием JDBC (JDBI). Требования: — Опыт тестирования от 3-5 лет; — Опыт back-end тестирования от 2 лет; — Опыт автотестирования от 1 года; — Опыт работы/тестирования ДБО, понимание ключевых процессов и продуктов; — Знание процессов разработки ПО (SDLC); — Знание СУБД (Oracle, PostgreSQL), DDL/DML запросы; — Умение составлять запросы SQL; — Опыт работы с инструментами DBeaver/PGadmin или аналогами; — Знание теории и опыт тестирования REST API, XML/JSON; — Опыт работы с Postman; — Знание ООП, умение писать автотесты на Java; — Опыт работы с инструментами тестирования: JUnit 5, JDBC, Cucumber, Retrofit 2 или аналогами; — Работа с логами (Splunk, ELK); — Опыт работы с очередями сообщений Kafka или аналогами; — Опыт работы с системами управления проектами: Jira, Confluence, X-Ray (или аналоги Zephyr, Testrail, Test IT); — Опыт работы с системой непрерывной интеграции Jenkins; — Навык работы с системой контроля версий Git; — Знакомство с BDD. Условия: — Возможность профессионального и карьерного роста в компании, участие в разных проектах; — Опыт работы в распределенной команде профессионалов; — Уровень заработной платы обсуждается индивидуально; — Корпоративные скидки на изучение иностранного языка, абонемент в фитнес, образовательные курсы; — Формат работы - удаленно на территории РФ.

Задачи: — Разрабатывать, документировать и выполнять комплексные тест-кейсы на основе функциональных и нефункциональных требований — Выполнять ручное тестирование веб-приложений (юзабилити, функциональность, производительность) — Выявлять, документировать и отслеживать дефекты ПО с помощью систем трекинга задач — Сотрудничать с разработчиками, сетевыми инженерами и менеджерами продуктов для определения и поддержания стандартов качества — Выполнять регрессионное и сквозное тестирование — Валидировать интеграции между системами, сервисами и телекоммуникационными сетевыми компонентами — Обеспечивать соответствие внутренним стандартам качества, телекоммуникационным регуляциям и отраслевым требованиям — Участвовать в планировании тестирования, оценке и сессиях ревью — Предоставлять четкую и действенную обратную связь, способствовать непрерывному улучшению процессов Требования: — Опыт работы в QA / тестировании ПО не менее 3 лет — Обязателен опыт работы в телекоммуникационной отрасли — Глубокое понимание методологий, принципов и лучших практик тестирования ПО — Знание REST API и WebSocket сервисов — Хорошее понимание сетевых протоколов TCP/IP, HTTP, HTTPS — Знакомство с системами контроля версий (Git) — Опыт работы с CI/CD пайплайнами и концепциями — Умение писать четкую и подробную тестовую документацию (тест-планы, тест-кейсы, баг-репорты) — Сильные аналитические и проблемно-решающие навыки — Отличные коммуникативные и коллаборационные способности Технические навыки: — Инструменты тестирования API: Postman, Swagger или аналогичные — Инструменты QA / трекинга задач: GitLab, Jira или аналогичные — Тестирование баз данных: SQL — Инструменты веб-разработки: Browser DevOps и сопутствующие инструменты отладки Будет плюсом: — Понимание технологий Deep Packet Inspection (DPI) — Практический опыт с телекоммуникационными протоколами RADIUS, Diameter — Опыт работы с инструментами мониторинга и логирования Grafana, Kibana, ELK Stack, Splunk — Знакомство с телеком-стандартами и нормативными рамками Условия: — Конкурентная зарплата и пакет льгот — Возможность работать с комплексными телекоммуникационными системами уровня оператора — Культура сотрудничества и развития в инженерной команде — Поддержка профессионального развития и сертификаций

Обязанности: • Проектирование, документирование и выполнение комплексных тест-кейсов на основе функциональных и нефункциональных требований • Проведение ручного тестирования веб-приложений (юзабилити, функциональность, производительность) • Идентификация, документирование и отслеживание дефектов в инструментах баг-трекинга • Взаимодействие с разработчиками, сетевыми инженерами и менеджерами по продукту для поддержания стандартов качества • Выполнение регрессионного и сквозного тестирования • Проверка интеграций между системами, сервисами и телеком-компонентами • Контроль соблюдения внутренних стандартов качества и отраслевых требований • Участие в планировании, оценке и обзорах тестов • Предоставление обратной связи и участие в улучшении процессов Требования: • 3+ года опыта в области QA/тестирования ПО • Обязателен опыт работы в телеком-индустрии • Знание методов, принципов и практик тестирования ПО • Знание REST API и WebSocket • Понимание сетевых протоколов (TCP/IP, HTTP, HTTPS) • Опыт работы с системами контроля версий (Git) • Навыки работы с CI/CD • Способность писать понятную тестовую документацию • Аналитические и коммуникативные навыки Будет преимуществом: • Знание технологий Deep Packet Inspection (DPI) • Опыт с телеком-протоколами (RADIUS, Diameter) • Навыки работы с инструментами мониторинга и логирования (Grafana, Kibana, ELK, Splunk) • Знакомство с отраслевыми стандартами и регуляторами телеком Условия: • Зарплата от $1500, потолок обсуждается (стартап) • Оформление по фулл-тайму • Удалённая работа • Возможности профессионального развития • Современная инженерная культура и поддержка сертификации

Location: Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Detection Engineering & Threat Hunting Location: Remote Australia Compensation Range: $150,000 to $170,000 AUD base plus bonus and equity What You’ll Do: Members of the Huntress DE&TH team wake up every morning with the honor of impeding threat actors through a combination of detection engineering and threat hunting. This team sits alongside our 24x7 Security Operations Center, and our Adversary Tactics & Tactical Response function, and plays a pivotal role in detecting threats actors before they get a chance to impact our partner environments. As a Senior Detection Engineering and Threat Hunting (DE&TH) Analyst you should be drawn to the hard problems: detecting stealthy intrusions, managing false positives and false negatives at scale, and uncovering clues that may expose an evolving campaign across Huntress partners. In this role you will turn threat intelligence, or a hypothesis, into detections that help the SOC find real intrusions faster. While the SOC is responding to alerts within minutes, this team is developing detections and reviewing more ambiguous signs of attacker activity on a daily & weekly basis. On the Detection Engineering side of the role, you will play a part in designing, building, and maintaining a resilient, scalable, and high-fidelity detection portfolio that enables the SOC to rapidly identify and respond to adversary activity. This will involve working with engineering and other adjacent teams to achieve a shared goal across multiple domains which includes identities and endpoints. On the Threat Hunting side of the role, you will get to research new attacker tradecraft, test new theories, and review hunting data at scale for millions of endpoints to proactively hunt for, and disrupt, stealthy threat actor techniques that evade initial defenses. If you love Detection Engineering and Threat Hunting at scale, whilst in the environment and energy of a SOC, this is the role for you! Responsibilities: Contribute to all parts of the detection lifecycle by creating new rules, testing them before deployment, monitoring efficacy, and tuning, promoting, or retiring rules based on their performance. Develop rules across a variety of Huntress products and operating systems such as: Identity Threat Detection and Response (ITDR), Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Windows, Linux, and MacOS. Manage any DE&TH requests raised internally or escalated from our partners. Undertake hypothesis-driven hunts across Huntress telemetry, prioritising techniques and tradecraft that may evade high-fidelity detections and initial SOC review. Consume threat intelligence and translate IOCs, TTPs, and internal findings into new or refined detections through Git-based workflows. Build and refine hunting dashboards or queries required to surface potential intrusions. Review ambiguous signs of attacker activity across Huntress products, and surface likely intrusions that require deeper investigation. Investigate or escalate likely intrusions identified to ensure partners receive clear incident reports with accurate advice. Contribute findings to community-driven projects and create Huntress content such as blogs, social posts, videos, podcasts, and webinars. Use AI-assisted workflows to prototype queries, enrich analysis, and develop a scaffolding for detection rules, ensuring you apply sound judgment to validate the AI output. We expect everyone at Huntress to be able to use AI as a real part of how they work, not occasionally, but genuinely embedded in core workflows. What You Bring To The Team: 2+ years of experience in detection engineering, threat hunting, SOC, MDR, or incident response. Intermediate knowledge of Windows internals. Working knowledge of Linux, macOS, Microsoft 365, Azure, and Google Workspace. Experience developing, testing, tuning, and documenting detections or analytics from threat intelligence, IOCs, hypotheses, or real-world investigations. Ability to communicate findings through clear written reports. Strong familiarity with detection languages such as Sigma, Suricata, Snort, or YARA, and query languages such as KQL, EQL, ES|QL, or Splunk SPL. A sound understanding of adversary tradecraft, including techniques used for persistence, privilege escalation, defense impairment, lateral movement, discovery, and collection on a system. A sound understanding of the roles different threat actors play and their associated goals, such as: initial access brokers, ransomware affiliates, and state-sponsored entities. Ability to orchestrate reusable AI workflows that improve threat hunting, detection development, or analysis, and can verify AI-generated outputs before they reach production environments. Bonus points for: Intermediate knowledge of Linux and MacOS internals. Hands-on experience using tools to remotely discover evidence of compromise such as OSquery, Velociraptor, and EDR/MDR/XDR platforms. Previous use of forensic tooling such as Eric Zimmerman's EZ Tools, RegRipper, Hayabusa, or Chainsaw to analyze endpoint artifacts. Intermediate malware analysis skills. What We Offer: Fully remote work At least one annual trip to the US for Summer Summit, with additional local events in Australia! New starter home office set up reimbursement ($800 AUD) 12 weeks paid parental leave for both primary and secondary carers Monthly digital allowance for personal phone and internet costs ($185 AUD) Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) Subsidised private health insurance through our preferred provider Stock options for all full-time employees Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Hyderabad, India Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out. About the role The Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success. What you'll be doing Work in a 24/7 Global Security Operations Center, including scheduled night, weekend, and on-call shifts to support high and critical issues. Act as the first line of defense by triaging and investigating real-time alerts involving phishing, malware, network attacks, and privacy incidents within defined SLAs. Serve as the primary point of contact for medium-to-high severity alerts, providing tactical direction and escalating as required. Contribute to security playbooks and assist in developing AI-driven runbooks for automated alert triage. Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders. Assist in developing SOAR (Security Orchestration, Automation, and Response) workflows to streamline incident handling. Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices. Requirements 4–6 years of experience in a SOC environment, successfully resolving high-priority security alerts by identifying the root cause. Supporting the optimization of detection logic as a technical lead. Demonstrable hands-on experience as part of a Security Operations Centre, using monitoring platforms and triaging real-time alerts. Hands-on experience with AWS security config, SOAR, GSO, EDR/XDR, Splunk and SQL queries. Proven knowledge of optimal cloud security configurations, particularly across AWS Exceptional collaborative team player and a knowledge-sharing mindset. Familiarity of security compliance standards, e.g. ISO27001, NIS2, GDPR and PCI-DSS Lead low and medium security Incidents. Support incidents and initiatives led by Sr. Specialists and also help mentor and train more Security Analysts Coordinate with the US, UK and EU central security teams as required. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 3 About the job This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs. We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team in India, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.  Identifies and responds to customer escalations and thoroughly document every customer interaction Responsibilities In this role, you will: Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat. Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets.  Meet SLA requirements per channel/role Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers Mentor or provide training to other team members in case management best practices. Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles. Manage incidents effectively during on-call shifts. While on-call triage SDM Escalations Active participant in process improvement initiatives Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 5-7 years of experience Proven experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products) Fluency in English (verbal, comprehension, listening, and writing) Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours. Ability to diplomatically address customer concerns and provide feedback Desired: Bachelor's Degree or equivalent certifications and work experience Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment Basic case management experience/skills Strong problem-solving skills and critical thinking Location This role will be Remote, and based in Ireland. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What we offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Задачи: — Разработка и поддержка автоматизированных тестов на Java; — Проектирование тест-кейсов по функциональным и нефункциональным требованиям; — Проведение функционального, регрессионного и интеграционного тестирования (включая смежные системы); — Анализ и расследование несоответствий, выявленных на регрессионном тестировании; — Поддержка тестовых сред; — Взаимодействие с заинтересованными лицами, разработчиками, бизнес-аналитиками, инженерами QA и командами поддержки. Требования: — Опыт автоматизации тестирования backend на Java от 5 лет; — Практический опыт автоматизации UI тестирования; — Знание SQL; — Опыт чтения и анализа логов; — Глубокое понимание SDLC и процессов тестирования; — Свободный английский язык. Будет преимуществом: — Опыт работы с CI/CD (Github); — Знакомство с Datadog, Splunk или аналогичными инструментами; — Опыт работы с Linux; — Опыт работы с Kafka или другими системами обмена сообщениями в реальном времени; — Знание финансовой доменной области. Условия: — Зарплата от 4500 до 5800 USD gross (зависит от региона, обсуждается); — Оформление fulltime; — Формат — удалённо (Польша, Сербия, Грузия, Испания, Португалия, Армения) либо гибрид (Польша); — Медицинская страховка (Польша), 50% покрытие страховки для супруг(а/и) и детей; — 24 дня оплачиваемого отпуска; — 10 дней оплачиваемого больничного; — 50% компенсация профессионального обучения и конференций; — Перелёт и аренда жилья на 1 месяц, поддержка с визой и разрешениями при релокации в Польшу; — Работа в сильной профессиональной команде; — Регулярные тимбилдинги.

Location: Netherlands (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business. If you've ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers. What You'll Be Doing: Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision. Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals. Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime. Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input Mentor Senior and Staff Solution Engineers and Field Engineers What Makes You a Great Fit: Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus. Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.) Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation Working familiarity with Linux, including common tools Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles In the Netherlands, the OTE compensation range for this role is 137,000 EUR - 165,000 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .