Location: Amsterdam; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About The Role
About the role
We are looking for a
Senior Data Analyst, Lifecycle
to own measurement and experimentation for how new customers activate and existing ones stay.The metrics are yours whatever the lever: CRM campaigns, promos and incentives, onboarding changes in the product, and a next best action layer that decides what each customer should see next. You decide what we test, how we test it and what we do with the answer. You also bring your own hypotheses on where the next win is.
What You'll Do
What you'll do
Join activation and retention initiatives before anything is built, whether they come from CRM, growth or product. Define the primary metric, check against historical data whether the effect is detectable at our volumes, and turn solution-shaped requests into problem-shaped ones.
Design and analyse experiments end to end: hypothesis, guardrails, audience split, MDE and power, stopping rule, and a readout that ends in ship, iterate or kill.
Correct for channel and engagement bias (not everyone opens email, and open and click populations are self-selected). When a clean A/B is impossible, use causal inference: diff-in-diff, matching, synthetic control or geo designs.
Bring hypotheses of your own. Launch a few new experiments across onboarding and the customer lifecycle, and turn one-off wins into recurring segmented flows.
Build deliberately simple models: segmentation, propensity, churn and dormancy scoring. They feed audiences, personalisation and incentive targeting. Over time these come together into next best action: for a given customer, which offer, feature nudge or message to send next, through which channel, and whether to send anything at all. You own the logic and the measurement of whether it beats the current rules.
Automate your own recurring work: audience refresh jobs, readout templates, dashboards for Activation, Onboarding and Retention. Ship models the Databricks way (scheduled jobs write tables, tables map into downstream tools such as Braze) and bring engagement data back into the warehouse to close the loop.
What You Bring
What you bring
Strong SQL and Python, and a Git-based warehouse workflow with code review.
Experiment design, statistics and metric design you can defend.
BI experience, Power BI/Tableau or similar.
Stakeholder management and business sense: you can push back, reframe a request and land a recommendation with a non-technical audience.
Curiosity and ownership. You run your area without waiting to be asked.
Nice To Have
Nice to have
Causal inference methods and a clear sense of when each one is valid.
Clustering and segmentation that ends up in use, not in a slide.
Predictive modelling with honest validation. Uplift modelling is a plus.
Braze or a comparable CRM platform: audiences, canvases, native split testing, channel mechanics and their biases.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Jakarta, Indonesia
Workplace: hybrid
At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions.
This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk.
Key Responsibilities
Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel
Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage
Surface growth opportunities — dig into data to find product directions worth betting on
Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after
Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions
Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health
Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data
Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built
Skills, Knowledge and Expertise
3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers
Strong statistical foundation: A/B testing, causal inference, time series
Advanced SQL — comfortable writing and optimizing complex queries across large datasets
Python proficiency — pandas, numpy, and the rest of the standard data stack
Experience with BI and visualization tools: Redash, Tableau, or similar
Structured thinking and a product mindset — you balance analytical rigor with business pragmatism
Bonus: background in fintech, lending, or marketplace products at scale
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Kazakhstan
Workplace: hybrid
At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions.
This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk.
Key Responsibilities
Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel
Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage
Surface growth opportunities — dig into data to find product directions worth betting on
Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after
Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions
Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health
Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data
Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built
Skills, Knowledge and Expertise
3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers
Strong statistical foundation: A/B testing, causal inference, time series
Advanced SQL — comfortable writing and optimizing complex queries across large datasets
Python proficiency — pandas, numpy, and the rest of the standard data stack
Experience with BI and visualization tools: Redash, Tableau, or similar
Structured thinking and a product mindset — you balance analytical rigor with business pragmatism
Bonus: background in fintech, lending, or marketplace products at scale
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions.
This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk.
Key Responsibilities
Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel
Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage
Surface growth opportunities — dig into data to find product directions worth betting on
Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after
Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions
Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health
Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data
Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built
Skills, Knowledge and Expertise
3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers
Strong statistical foundation: A/B testing, causal inference, time series
Advanced SQL — comfortable writing and optimizing complex queries across large datasets
Python proficiency — pandas, numpy, and the rest of the standard data stack
Experience with BI and visualization tools: Redash, Tableau, or similar
Structured thinking and a product mindset — you balance analytical rigor with business pragmatism
Bonus: background in fintech, lending, or marketplace products at scale
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Salary from 70 700 EUR gross
Final benefits may vary depending on the location.
Location: London; United States; New York; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
ElevenLabs moves fast - by design. We run lean, we bias toward action, and we trust our people to figure things out. That's how we've built world-leading AI products in three years with a fraction of the headcount of our peers. But speed at 200 people and speed at 1,000+ people are different challenges, and the systems, habits, and connective tissue that let a company move fast without breaking things don't build themselves.
As our Company Operations Lead, you'll own the infrastructure that lets ElevenLabs keep its velocity as it scales. Not by adding process for process's sake - but by building the right systems, in the right places, at the right time, so that the rest of the company can focus on what they do best. You'll establish the operating layer that keeps a 50-country, hybrid organization coherent; drive the strategic planning cadence that keeps leadership aligned; and deploy a lean team of strategic generalists against the company's most urgent cross-functional challenges.
You’ll be responsible for:
- Operating Cadence: Running the planning and alignment cycles that keep the company pointed in the right direction. This includes OKR planning, workforce, and headcount planning.
- Operating System: Building and maintaining the infrastructure layer that lets the company move faster. Systems of record, org taxonomy and governance, and the knowledge management systems that ensure information flow effectively across our remote-first team.
- AI Enablement & Agentification: Ensuring every team at ElevenLabs has the tools, access, and knowledge to work effectively with AI. You'll own the internal AI enablement framework - managing tool access and rollout, identifying where agents and automation can accelerate how functions operate, and building the learning opportunities and champions programmes that drive deep adoption. You'll work closely with Security, IT, and the Automations team to ensure what gets built is built right.
- Operations Centre of Excellence: Defining what great operations looks like at ElevenLabs and embedding it across the company. You'll set the blueprint that makes operational excellence repeatable and deploy the team as embedded operators inside other functions, standing up best practices, up-skilling teams, and handing off cleanly once the work is done.
REQUIREMENTS
We do not require formal experience, certifications, or degrees. We do require:
- Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company - ideally through a meaningful scaling inflection (Series B–D trajectory or equivalent).
- Track record of standing up functions and systems from scratch and handing them off, rather than owning a permanent queue.
- Structured problem-solving background - strategy consulting, a BizOps or Chief of Staff seat with genuine strategic scope, or an operator role that required both systems-building and executive influence.
- Strong AI and tooling fluency - you should be pushing the organisation on what's possible with AI enablement, not chasing it.
- Exceptional stakeholder management: you can partner with founders and Leads and earn trust quickly in a flat, high-velocity environment.
Bonus:
- Experience inside a company that scaled through a 200 → 2,000+ person inflection.
- Background that spans both consulting and operator roles - you've done the thinking and the building.
- Familiarity with knowledge management, AI agentification, or internal tooling as an operational discipline.
LOCATION
This role is remote. London or New York preferred.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office.
WHAT YOU’LL DO
- Build, mentor, and lead an elite data science team as a trusted, empathetic player-coach, while clearly communicating complex technical ideas to executives, customers, and partners
- Personally design, train, deploy, and own the models that power Peec AI’s AI Search recommendations, taking hands-on responsibility for our most business-critical ML systems
- Develop and ship novel algorithms that reverse-engineer AI search and LLM behavior, turning deep technical insight into durable, customer-facing product advantages
- Own the full ML lifecycle end-to-end — from first-principles research and rigorous experimentation to production deployment, monitoring, and continuous improvement
- Architect and evolve scalable data and ML systems, making high-leverage decisions across data pipelines, modeling approaches, evaluation frameworks, and model serving
- Write and review production-grade code at an exceptional standard, setting the technical bar for the entire organization
WHAT WE’RE LOOKING FOR
- 8+ years of professional data science experience, with at least 3+ years in a leadership or managerial role at a top-tier high growth startup, or FAANG level tech company (e.g., Tech Lead, EM, SDM)
- A world-class data science leader with a rare combination of deep technical mastery and proven leadership, who has built and shipped category-defining ML products in high-growth or frontier environments
- A demonstrable history of personally owning and scaling complex ML systems from raw research ideas to reliable, high-impact production deployments
- Exceptional command of Python and applied machine learning, with strong systems-level instincts spanning APIs, data pipelines, ML infrastructure, and production reliability
- A deep, first-principles understanding of LLMs and AI search systems, including the ability to rigorously evaluate, reverse-engineer, and reason about emergent model behavior
- Experience making consequential architectural and modeling decisions in cloud-native environments (preferably GCP), using tools like FastAPI, Docker, and modern data platforms
- Outstanding judgment, communication, and problem-solving ability, with the credibility to set direction, earn trust, and lead through extreme ambiguity
OUR DATA SCIENCE STACK
- Languages: Python, SQL
- Libraries: Pandas, NumPy, HuggingFace, PyTorch, TensorFlow, ONNX
- Backend: GCP, Cloud Functions, Firestore, Postgres, AlloyDB, BigQuery
- AI Models: OpenAI, Claude, Perplexity, Gemini, Llama, and others
BONUS POINTS
- Widely recognized contributions to open-source projects or foundational ML tooling
- Publicly visible side or research projects demonstrating exceptional technical depth
- Publications or talks at top-tier ML or AI conferences
- Founder experience or senior technical leadership in high-growth startups
- Fluency in TypeScript
WHAT WE OFFER
- A defining leadership role with with real impact and ownership at one of Europe’s fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid Dinner & Uber home when working late
- The most beautiful office space and work environment in Berlin
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
Teleport's Channel team builds the partner ecosystem that helps our Enterprise Account Executives source more deals and close them faster. As a Senior Channel Sales Manager, LATAM, you'll own that ecosystem across Latin America from a US base: recruiting and onboarding partners, building joint business plans, and driving the co-sell motion that turns partner relationships into sourced pipeline and revenue. This is a quota-carrying role. You'll also help decide which partners we invest in and how we show up with them.
WHAT YOU'LL DO
- Own the partner-sourced pipeline and revenue number for LATAM - this is a building from scratch position
- Recruit, onboard, and manage regional partners (resellers, distributors, MSPs, and cloud partners) to drive co-sell
- Build joint business plans for a focused set of go-to partners that line up with regional sales goals
- Run account mapping and regional sales meetings that connect partner reps with Teleport AEs on real accounts
- Quarterback co-sell deals between Teleport AEs and partner sellers, from registration through close
- Present the Teleport portfolio and partner program benefits to partner leadership
- Work with Product, Sales Engineering, and Marketing to train, enable, and certify partner sales and technical teams in the region
- Own regional partner MDF plans and budgets, and report on results against OKRs
WHAT WE'RE LOOKING FOR
- 8+ years of partner or channel sales experience at a B2B SaaS or technology company, covering the LATAM market
- Background selling security, infrastructure, or DevOps tooling
- Fluency in Portuguese is a must
- Deep understanding of how channel partners work with ISVs to co-sell, and an existing network among partners in Latin America, Brazil specifically
- Proven ability to work cross-functionally and earn the trust of internal sellers, so AEs want to work with you
- Self-motivated, hands-on, and comfortable in a lean, fast-moving environment (start-up experience is a plus)
- Based in the United States, comfortable traveling, with a Bachelor's degree or equivalent
NICE TO HAVE
- Additional fluency in Spanish
- MSP and distribution experience
- Experience co-selling with AWS, including registering opportunities through ACE
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
You'll start with a 30-minute recruiter screen, followed by a 30-minute conversation with the hiring manager, a series of 30 to 45-minute conversations with members of our Channel and Sales teams, and a 45-minute presentation to a panel of Teleport leaders.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: New York, NY
Workplace: Hybrid
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
You will be LangChain's dedicated cloud alliance lead for AWS, owning the relationships and revenue motions that make these partnerships produce real pipeline. This is a senior individual contributor role sitting within the Partnerships team where you'll be close to the product, close to the field, and expected to drive results without a lot of hand-holding. You'll own co-sell execution and marketplace presence end-to-end, working with cloud partner teams, field sellers, and LangChain's GTM organization to turn partner relationships into closed deals.
WHAT YOU'LL DO
Co-sell and pipeline
- Own and grow LangChain's co-sell motion with AWS: manage joint pipeline, coordinate deals with AWS field teams, and drive sourced and influenced revenue.
- Partner with LangChain sales leadership to define priority co-sell accounts, map territories to AWS coverage, and run co-sell plays region by region.
- Keep ACE hygiene high across the sales team so that opportunity sharing, acceptance, and launch become routine rather than a partnerships-team chore.
Marketplace
- Own LangChain's AWS Marketplace presence end to end: listings, private offers, CPPO through channel partners, and program enrollment.
- Operate our marketplace GTM platform (Suger today) and extend referral and offer automation so sellers can transact through Marketplace without partnerships-team involvement.
Programs and funding
- Operationalize AWS funding mechanisms across the team: MDF (market development funds for co-marketing), proof-of-concept credits, ISV Accelerate benefits, and any strategic collaboration funding we secure.
- Pursue AWS competency and specialization programs that strengthen our positioning with AWS sellers.
- Track funding drawn down against funding available and report it monthly.
Executive and partner relationships
- Own LangChain's working relationships at AWS: partner development managers, ISV sales managers, Marketplace category leads, and the Bedrock and AgentCore partner teams.
- Build executive sponsorship on both sides, and run a joint business plan with AWS that sets shared goals and a review cadence.
- Navigate the coopetitive dynamic: partner closely with AWS on Bedrock and AgentCore while differentiating LangGraph and LangSmith where AWS has competing offerings.
Field enablement and marketing
- Equip LangChain sales, solutions engineering, and marketing with better-together messaging, competitive positioning, and joint sales plays for AWS accounts.
- Partner with marketing on co-branded campaigns, content, and events that generate pipeline, including re:Invent, AWS Summits, and joint customer programs.
- Communicate results clearly to internal stakeholders, including a monthly readout on pipeline, Marketplace, and program activity.
WHAT YOU'LL BRING
- 6+ years in cloud alliances, partner sales, or business development, with direct, hands-on ownership of an AWS relationship.
- A track record of scaling a hyperscaler co-sell motion, not just starting one: you have taken a working AWS alliance to materially higher Marketplace share, pipeline, or partner-sourced revenue, and you can describe the mechanisms that got you there.
- Deep working knowledge of AWS Marketplace transactions and programs: private offers, CPPO, ACE, ISV Accelerate, and the funding programs available to ISVs.
- Experience operating a marketplace GTM platform such as Suger, Tackle, or WorkSpan, including referral and offer automation.
- Experience shaping and running a joint business plan with a hyperscaler, including executive sponsorship on both sides.
- Enough technical foundation to speak credibly with builders. You do not need to write code, but you need to understand how LangGraph, LangSmith, and LangChain fit into a customer's AWS stack.
- Experience in a startup or high-growth environment where you set the operating rhythm for a partner motion rather than inheriting one.
- Strong operational discipline: you manage pipeline in the CRM, track partner activity, and report results clearly to internal stakeholders.
- Excellent communication and relationship-building skills, with comfort owning senior relationships at a large cloud organization and resolving conflict constructively across company lines.
NICE TO HAVE'S
- Prior experience inside AWS in partner sales, ISV, or Marketplace roles, with a working understanding of how co-sell decisions and seller compensation work internally.
- Experience with commercial contracts with AWS like SCAs.
- Existing relationships across the AWS ISV, field, Marketplace, and Bedrock partner teams.
- Familiarity with the AI/ML ecosystem: how LLMs, agents, and developer tooling fit into enterprise stacks.
- Experience with AWS partner programs specific to AI and data, such as the Generative AI Competency and related partner tracks.
- Prior experience at a developer tools or infrastructure company with a product-led growth motion.
Annual salary range: $200,000 - $250,000 OTE + Equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Chicago, IL
Workplace: Hybrid
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
You will be LangChain's dedicated cloud alliance lead for AWS, owning the relationships and revenue motions that make these partnerships produce real pipeline. This is a senior individual contributor role sitting within the Partnerships team where you'll be close to the product, close to the field, and expected to drive results without a lot of hand-holding. You'll own co-sell execution and marketplace presence end-to-end, working with cloud partner teams, field sellers, and LangChain's GTM organization to turn partner relationships into closed deals.
WHAT YOU'LL DO
Co-sell and pipeline
- Own and grow LangChain's co-sell motion with AWS: manage joint pipeline, coordinate deals with AWS field teams, and drive sourced and influenced revenue.
- Partner with LangChain sales leadership to define priority co-sell accounts, map territories to AWS coverage, and run co-sell plays region by region.
- Keep ACE hygiene high across the sales team so that opportunity sharing, acceptance, and launch become routine rather than a partnerships-team chore.
Marketplace
- Own LangChain's AWS Marketplace presence end to end: listings, private offers, CPPO through channel partners, and program enrollment.
- Operate our marketplace GTM platform (Suger today) and extend referral and offer automation so sellers can transact through Marketplace without partnerships-team involvement.
Programs and funding
- Operationalize AWS funding mechanisms across the team: MDF (market development funds for co-marketing), proof-of-concept credits, ISV Accelerate benefits, and any strategic collaboration funding we secure.
- Pursue AWS competency and specialization programs that strengthen our positioning with AWS sellers.
- Track funding drawn down against funding available and report it monthly.
Executive and partner relationships
- Own LangChain's working relationships at AWS: partner development managers, ISV sales managers, Marketplace category leads, and the Bedrock and AgentCore partner teams.
- Build executive sponsorship on both sides, and run a joint business plan with AWS that sets shared goals and a review cadence.
- Navigate the coopetitive dynamic: partner closely with AWS on Bedrock and AgentCore while differentiating LangGraph and LangSmith where AWS has competing offerings.
Field enablement and marketing
- Equip LangChain sales, solutions engineering, and marketing with better-together messaging, competitive positioning, and joint sales plays for AWS accounts.
- Partner with marketing on co-branded campaigns, content, and events that generate pipeline, including re:Invent, AWS Summits, and joint customer programs.
- Communicate results clearly to internal stakeholders, including a monthly readout on pipeline, Marketplace, and program activity.
WHAT YOU'LL BRING
- 6+ years in cloud alliances, partner sales, or business development, with direct, hands-on ownership of an AWS relationship.
- A track record of scaling a hyperscaler co-sell motion, not just starting one: you have taken a working AWS alliance to materially higher Marketplace share, pipeline, or partner-sourced revenue, and you can describe the mechanisms that got you there.
- Deep working knowledge of AWS Marketplace transactions and programs: private offers, CPPO, ACE, ISV Accelerate, and the funding programs available to ISVs.
- Experience operating a marketplace GTM platform such as Suger, Tackle, or WorkSpan, including referral and offer automation.
- Experience shaping and running a joint business plan with a hyperscaler, including executive sponsorship on both sides.
- Enough technical foundation to speak credibly with builders. You do not need to write code, but you need to understand how LangGraph, LangSmith, and LangChain fit into a customer's AWS stack.
- Experience in a startup or high-growth environment where you set the operating rhythm for a partner motion rather than inheriting one.
- Strong operational discipline: you manage pipeline in the CRM, track partner activity, and report results clearly to internal stakeholders.
- Excellent communication and relationship-building skills, with comfort owning senior relationships at a large cloud organization and resolving conflict constructively across company lines.
NICE TO HAVE'S
- Prior experience inside AWS in partner sales, ISV, or Marketplace roles, with a working understanding of how co-sell decisions and seller compensation work internally.
- Experience with commercial contracts with AWS like SCAs.
- Existing relationships across the AWS ISV, field, Marketplace, and Bedrock partner teams.
- Familiarity with the AI/ML ecosystem: how LLMs, agents, and developer tooling fit into enterprise stacks.
- Experience with AWS partner programs specific to AI and data, such as the Generative AI Competency and related partner tracks.
- Prior experience at a developer tools or infrastructure company with a product-led growth motion.
Annual salary range: $200,000 - $250,000 OTE + Equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
We are looking for a Senior Backend Engineer to join us. In this role you will be building the backend systems that power LangChain’s observability and evals platform. You will work on the core services that allow developers to monitor and evaluate their AI applications at scale. While the focus is on backend feature development, familiarity with fullstack or frontend engineering, performance tuning, and debugging production issues would be extremely valuable.
WHAT YOU'LL DO
- Design, develop, and maintain backend services and APIs to support LangSmith’s tracing, monitoring, and evaluation workflows.
- Collaborate on architectural decisions to ensure systems are performant and maintainable.
- Optimize storage and query performance for high-volume observability and evaluation data.
- Ensure system reliability through strong testing, monitoring, and alerting practices.
- Troubleshoot and resolve production issues, performing root-cause analysis and implementing long-term fixes.
- Create and maintain technical documentation, including system design and API references.
- Work closely with full-stack engineers, product managers, and product designers on rolling out new features.
WHAT YOU'LL BRING
- 5+ years of professional experience in backend engineering working on highly complex products
- Proficiency in one or more backend languages/frameworks, ideally Python or Go
- Strong understanding of API design and building reliable data services.
- Experience with high-throughput or mission-critical systems.
- Demonstrated ability to optimize backend services for performance and reliability.
- Experience with database systems (Postgres, Redis, Clickhouse), and cloud platforms (AWS, GCP, Azure)
- Strong communication skills, with the ability to collaborate cross-functionally
- Customer centricity and ownership mentality
Compensation
Annual salary range: $180,000- $240,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote, Global
ABOUT THE ROLE
We’re looking for a Billing Support Specialist to play a critical role in shaping our billing experience.
You’ll take ownership of customer billing inquiries across EMEA, partnering directly with customers and working cross-functionally with our Billing Engineering team. Beyond resolving issues, you’ll help identify patterns, improve workflows, and contribute to product enhancements that scale.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about helping millions of customers.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to usage optimization or disputes
- Debug/Identify user-specific issues such as failed payments, unsettled invoices, payment extensions
- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
- Identify where internal tooling might be developed or obtained to improve support efficiency.
- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.
YOU MIGHT BE A GOOD FIT IF YOU
- Experienced in customer support, with 2+ years of experience providing billing support to technical customers.
- Excellent communication skills and fluency in English.
- Communicate clearly across both technical and non-technical audiences
- Have experience in async or globally distributed teams
- Are comfortable navigating ambiguity and moving quickly
- Being proficient in SQL is a bonus
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
You will own the commercial structuring and economics of Baseten's highest-priority customer deals end to end. You will play a critical role in scaling our revenue by serving as a trusted partner to Sales, Finance, and Legal on complex and non-standard deals. You'll help our products reach customers quickly while maintaining the financial discipline and risk management that a fast-scaling AI company requires.
This role is ideal for someone who has excellent commercial judgment, is highly analytical, and wants to build the deal strategy function from the ground up at a hypergrowth company. You'll help define how the world's leading AI companies buy inference and directly impact our most strategic customer relationships.
THE RESPONSIBILITIES
- Deal Structuring: Partner with Sales to structure deals that meet customer needs while protecting Baseten's financial and strategic interests, spanning pricing, discounts, commitments, and contract terms.
- Customer Negotiations: Join customer conversations and represent Baseten with senior finance and procurement stakeholders, bringing pricing and commercial depth so the account team can stay focused on the relationship.
- Financial Analysis: Conduct deal profitability, margin, and discount impact analysis, and translate the results into clear, data-driven recommendations for leadership.
- Deal Review and Approvals: Review enterprise deals that fall outside standard parameters, and own the approval thresholds and escalation paths that keep decisions moving quickly.
- Cross-Functional Execution: Partner with Legal, Revenue Accounting, RevOps, and Billing to ensure every deal is contracted, booked, and billed accurately.
- Pricing Insights: Track discounting, win rates, and deal outcomes across the book, and use those insights to shape pricing, packaging, and commercial policy.
- Process and Systems: Build the playbooks, guidelines, and workflows that let our deal process scale with the business. Use AI and automation extensively to keep the function fast and lean as deal volume grows.
THE REQUIREMENTS
- 8+ years of experience in deal strategy, pricing, strategic finance, investing, and/or revenue operations at a high-growth technology company
- Proven track record of structuring and negotiating complex enterprise deals, especially in a consumption-based environment
- Strong commercial judgment, with the presence to negotiate directly with customers and represent Baseten externally
- Excellent system design, financial modeling, and analytical skills
- Ability to earn the trust of sales teams and influence senior leaders across Sales, Finance, and Legal
- Proficiency in CPQ/CRM tools and a strong understanding of how deal terms affect billing and revenue recognition
- Excellent written and verbal communication, with the ability to turn complex deal structures into clear recommendations for executives
STRONG CANDIDATES MAY ALSO HAVE
- Experience at an AI, cloud infrastructure, or data platform company
- Familiarity with GPU and compute economics
- Experience building a deal desk or deal strategy function from scratch
- Prior quantitative experience
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking a Senior Security Engineer to serve as a technical anchor for our security function. This role is critical for leading technical design reviews and ensuring our security posture scales alongside our rapid customer growth. You will be responsible for defining the security standards that protect sensitive healthcare data, ensuring our systems are resilient against evolving threats while maintaining high engineering velocity.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Lead technical security design: Own the technical design and review process for security-critical systems, ensuring all new features meet Garner's high standards for data protection and resilience
Master complex domains: Maintain and apply a mastery of one or more technical security domains (e.g., Cloud Security, AppSec, or Data) to solve the most complex business and technical challenges
Course-correct technical direction: Identify when technical paths are inefficient or insufficient and proactively redirect efforts to capture higher ROI for the firm
Architect automated defenses: Create and implement advanced tools and automation that increase the efficacy of security monitoring and incident response
Translate ambiguity into execution: Take broad, complex security objectives and break them down into well-defined deliverables and architectural requirements for the broader engineering team
Mentor through technical rigor: Raise the bar for the engineering function by providing high-level feedback during code and design reviews, fostering a culture of security-first development
The ideal candidate has:
Exceptional Technical Judgment:
Proven ability to make high-stakes technical decisions that result in positive long-term outcomes for the company's security posture
Strategic Problem-Solving:
Effectively leverages context and data to analyze root causes and prioritize security initiatives that offer the greatest impact on risk reduction
Influential Stakeholder Management:
Builds strong relationships across the organization, conveying complex security risks in a clear and compelling manner to both technical and non-technical partners
Drive for Innovation:
Continuously identifies and implements creative solutions to pay down technical debt and improve the efficiency of our security infrastructure
Reliability Under Pressure:
Handles complex escalations and security incidents with discipline, ensuring rigorous analysis and comprehensive resolution without jumping to conclusions
A desire to be a part of a high-performing, mission-driven team
that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
Python, Kubernetes, Snowflake, AWS, Terraform, Wiz, Cyberhaven, and more
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $209,000 - $243,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Kyiv, Ukraine
Workplace: Hybrid
[https://app.ashbyhq.com/api/images/user-content/eaa93aea-4a8e-480b-ac45-957f53a8b99b/230615d5-1e71-4618-8216-a6082a6261ae/Holy%20earth.png]
HOLYWATER TECH https://holywater.tech/ — is a technology company building entertainment products at the intersection of human creativity and artificial intelligence — AI-native platforms that reimagine storytelling and let anyone become a creator. Our ecosystem includes:
→ My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — a vertical series streaming platform, #1 among European and American companies in its niche
→ My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — the #1 digital book library in more than 10 countries
→ My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — a platform for AI-generated series, opening a new era of storytelling
___________________________________________________________________________
HOLYWATER TECH TODAY:
- 100M+ app downloads
- strategic partnership with FOX Entertainment
- 2x annual growth across 2024–2025
- 30+ international awards, including Muse Creative, W3, Telly, Runway AI Film Festival, and Lovie
- 100M+ hours of content watched and read by users
- leading positions in our niches across the US and European markets
___________________________________________________________________________
We're looking for a responsible and proactive Data Protection Officer. In this role you will build and maintain the company's data protection and AI compliance program, working closely with engineering, analytics, marketing, and product teams.
HOLYWATER TECH's businesses are growing fast, so we're looking for someone who will become a reliable partner to our teams — helping embed privacy-by-design into how we build and ensuring compliance with data protection and AI rules across multiple jurisdictions.
We make decisions quickly and avoid unnecessary bureaucracy, so your ideas and output will have a direct impact on the company's success.
WHAT YOU'LL BE DOING
- Building and maintaining privacy policies, internal procedures, the RoPA and an AI system inventory with AI vendor risk assessments
- Running DPIAs and AI risk assessments for current and new products/features
- Handling data subject requests, including chat history in AI features
- Negotiating DPAs with vendors, partners and AI providers
- Owning consent and marketing compliance across web, app, email and SMS
- Owning age assurance and privacy safeguards for AI chat experiences: chat data, retention, training use, AI disclosure
- Training employees, tracking regulatory change, and liaising with regulators and external counsel
___________________________________________________________________________
WHAT YOU NEED TO JOIN US
- 4+ years of legal experience, including 2+ years in a privacy/DPO role (law firm, Big 4 or in-house tech)
- Experience conducting Data Protection Impact Assessments (DPIA) and building Records of Processing Activities (RoPA)
- Deep knowledge of GDPR and CCPA/CPRA, and working knowledge of the EU AI Act
- Hands-on experience with consent management: CMPs, Google Consent Mode, IAB TCF
- Fluent English, including drafting legal and compliance documents
- Ability to explain complex rules in plain language and work as a partner to product teams
Nice to have
- CIPP/E, CIPM or equivalent
- Kids and age assurance: COPPA, age-gating, app store age ratings
- Marketing compliance: email/SMS consent, CAN-SPAM, TCPA, ePrivacy, Global Privacy Control
- US/EU privacy litigation risk: pixels, session replay, VPPA, wiretapping claims
- Vendor and transfer work: DPAs (including with LLM providers), SCCs, DPF, TIAs
- AI products: conversational AI and AI companion features, AI-generated content, US state chatbot rules, AI vendor risks
WHAT YOU’LL GET FROM US:
- Fast professional growth. We’re building an environment where development is the norm: lectures, libraries, hackathons, and schools. We cover professional training and learning any language, including Ukrainian.
- Work format of your choice. Work from home, from our office in Kyiv’s Podil or in Lviv (generators, shelters, lunches, snacks — all inclusive), or from abroad — we have several offices there too.
- Equipment and services. Everything you need to do your job.
- Time off. 20 days of vacation + public holidays and unlimited sick leave.
- Care for your body and mind. We cover sports, health insurance in Ukraine (after the probation period), corporate doctor services, and mental health support.
___________________________________________________________________________
WHY IS IT GREAT TO WORK WITH US?
- Real impact. Your decisions affect 100M+ users — their experience, emotions, and the time they spend in the product.
- Living culture. We create an environment where you can experiment and try new things. Our average eNPS score for “How much do you enjoy working at HOLYWATER?” is 9.23/10.
- Autonomy. We trust our team’s decisions: minimal micromanagement, maximum room for initiative and impact.
- Strong people around you. We constantly challenge the status quo and reach new heights. Thinking differently and striving for more is supported here.
Maybe this is your chance to become our next big name?
___________________________________________________________________________
WANT TO KNOW MORE ABOUT HOLYWATER TECH? CHECK THIS OUT:
How HOLYWATER TECH works — on Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/
Interview with co-CEO Bogdan Nesvit https://www.linkedin.com/in/bogdannesvit/ about the FOX Entertainment partnership for Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594
How we create vertical series — in the DOU podcast https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k
About vertical series that are changing the industry — in Detector Media https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/
Our Instagram https://www.instagram.com/holywater.tech/ and LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — to stay up to date with everything happening at HOLYWATER
Want to make history with us at HOLYWATER TECH?
Apply for the position!
Location: Remote - Australia; Remote - Singapore
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We're hiring a Regional Vice President to own and lead our APAC business. You'll inherit a team of four quota-carrying enterprise AEs across Australia, Singapore and be responsible for building the management layer, operating model, and partner ecosystem that takes APAC from early traction to consistent, scaled revenue.
This is a Director-level hire with second-line ambition. You'll report directly to the Global Vice President of Sales and operate with meaningful autonomy across pipeline, hiring, partner relationships, and executive engagement.
WHAT YOU'LL OWN
Team leadership and performance
- Lead, develop and expand the Enterprise Sales teams across the APAC region
- Run weekly pipeline reviews, deal coaching sessions, and forecast calls with precision and consistency
- Identify and close performance gaps early: coach the team to close larger deals faster and navigate complex, multi-stakeholder cycles
- Build a culture of accountability and development; create clear career paths for senior individual contributors, including first-line management opportunities as the team scales
Revenue
- Own the APAC number: quarterly and annual quota attainment across all three sub-regions
- Build and maintain a healthy pipeline that supports consistent delivery and predictable forecasting to Global VP of Sales and leadership
- Engage directly in strategic deals as executive sponsor, bringing credibility and commercial weight to enterprise negotiations
- Establish the region's strongest lighthouse accounts across key industry verticals, building referenceable wins that anchor LangChain's market position in APAC
Hiring
- Manage multiple open roles across APAC simultaneously: owning the full hiring lifecycle across pipeline, assessment, and closing
- Partner with the internal talent team to move at pace without compromising on quality
- Define the headcount profile for APAC beyond Q4 and feed into H1 planning, ensuring the team is built ahead of the revenue curve
Partner ecosystem
- Owns hyperscaler and GSI/RSI relationships (AWS, Google Cloud, Azure, and key SIs) across APAC
- Develop a structured partner motion that generates qualified pipeline and supports deal acceleration, reduces risk and drives expansion
- Represent LangChain at partner QBRs and executive engagements in region
Market presence
- Represent LangChain as a keynote-ready leader at partner events, customer engagements, and industry conferences across the region
- Build LangChain's brand with technical buyers, CIOs, and innovation leaders across APAC's most important enterprise accounts
- Bring intelligence on the APAC markets back to the Global VP of Sales and product teams to inform roadmap and go-to-market positioning
WHAT WE'RE LOOKING FOR
Experience
- 8+ years in enterprise SaaS sales, with at least 3 years in a regional or sub-regional leadership role managing quota-carrying AEs
- Demonstrable track record of hitting and exceeding regional revenue targets across multiple quarters
- Experience managing teams across multiple countries and time zones, with the cultural intelligence to operate across the APAC region
- Background selling to technical buyers (engineering leaders, CTOs, platform teams): you understand how developer tools get evaluated and adopted
- Experience in the AI, data, or developer tooling space strongly preferred; familiarity with the LangChain ecosystem is a meaningful plus
Leadership
- You've run teams of 6+ AEs before and know the difference between managing and coaching
- You can hold a forecast conversation with a VP and a deal coaching session with an AE in the same afternoon, and add value in both
- You hire well and fast. You know what good looks like for enterprise AE profiles and you can run structured hiring processes across four open roles simultaneously
- You've built or contributed to a partner motion before: you understand what "partner pipeline" means in practice, not just in theory
Operating style
- You bias toward action. You don't wait for a playbook to be handed to you: you build it
- You're comfortable with ambiguity and early-stage scale. This is not a role with a fully defined motion; you'll shape a significant part of it
- You communicate clearly and directly, to your team and to leadership
- You're present in the market. You attend the right events, know the right people, and build relationships that translate into pipeline and retention
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We are looking for a Director, EMEA Professional Services to build and lead our services and customer engineering motion across Europe, the Middle East, and Africa.
This is a player-coach leadership role at the center of the EMEA go-to-market. You will shape how we engage EMEA customers after the sale and alongside it. You will help Sales position and sell both the subscription and, when it fits, services. You will own staffing and delivery for EMEA engagements. You will also coordinate the wider Customer Engineering team in region, including Enablement Engineers, Activation Specialists, and Account Managers.
You will work closely with EMEA GTM leadership and stay aligned with global Professional Services leadership. EMEA should feel like one team with the rest of PS, with the local context it needs to win.
Location: London preferred. Open to other EMEA locations with strong overlap with UK and European business hours. Some travel to customers and to our San Francisco and New York offices is expected.
WHAT YOU'LL DO
- Define EMEA Customer Engineering programs: Partner with EMEA GTM leadership to design and run programs for the region. This includes onboarding, activation, enablement, and services offerings. Adapt global programs to regional needs such as data residency, regulated industries, language, and partner ecosystems.
- Support positioning and selling: Support the creation and evolution of standard pre sales assets to support the AEs with positioning Professional Services. Work with Account Executives and Solutions Engineers on deal strategy. Help position the subscription and the right post-sale path for each customer. Join executive conversations when needed. Scope and sell Professional Services when it is the right fit. Review SOWs, estimates, and pricing for EMEA deals.
- Own resource management and delivery: Own staffing, capacity planning, and utilization for the EMEA PS team. Match engagements to the right people and practices. Make sure delivery follows PS methodology, including scoping, technical review, documentation, and customer handoff. Review key deliverables, surface risk early, and handle escalations.
- Lead and grow the EMEA team: Hire, onboard, coach, and develop Architects, AI Engineers, and Engagement Managers in region. Set clear expectations and give direct feedback. Build a team culture with a high bar for quality and craft.
- Coordinate across global Customer Engineering in a matrix model: Provide day-to-day coordination and supervision for EMEA Enablement Engineers, Activation Specialists, and Account Managers. Set shared priorities and make sure customers get a connected journey from activation to enablement to services to expansion. Work with their functional leaders on performance, growth, and standards.
- Align with global PS leadership: Keep delivery standards, tooling, pricing, and reporting consistent across regions. Share what works in EMEA. Bring back playbooks, reusable assets, and process improvements from the global team. Contribute to the PS operating rhythm and roadmap.
- Run the business: Own EMEA PS bookings, utilization, delivery margin, and customer outcomes. Report on pipeline, capacity, and risk to Customer Engineering and GTM leadership.
- Stay close to customers: Remain active in key accounts. Act as the senior escalation point for strategic EMEA customers. Be a credible voice with technical and executive stakeholders.
WHAT YOU'LL BRING
- You have 10+ years of experience in professional services, solutions engineering, customer engineering, or consulting. At least 4 of those years were in leadership roles.
- You have led a services or post-sales team in EMEA. You know the regional market and its regulatory landscape.
- You have helped sell technical services alongside a software subscription. You can scope work, price it, and defend it with customers.
- You have owned resource management and delivery. You understand utilization, capacity planning, and delivery quality.
- You have led through influence in a matrix organization. You can set direction for people who do not report to you.
- You are credible with engineers and executives. You can discuss agent architectures, cloud infrastructure, and enterprise AI adoption.
- You have built programs from scratch in a fast-moving environment. You do not wait to be told what to do.
- You communicate clearly and directly. You work well across time zones with a global team.
You exemplify our operating principles
- You are motivated to build something great. You hold a high bar for quality, craft, and impact.
- You embrace hot takes. You share informed opinions, challenge the status quo, and engage in constructive debate.
- You operate with maximum agency. You take ownership, move work forward independently, and help others unblock.
- You run to the roar. You lean into hard problems, ambiguity, and fast-moving challenges.
NICE TO HAVE
- Hands-on experience with AI/ML, LLM applications, or agent frameworks
- Experience with SaaS subscriptions, usage-based pricing, and services attach
- Experience working with SIs and cloud marketplaces in EMEA
- Experience in a high-growth startup or open-source company
- Fluency in one or more European languages in addition to English
HOW SUCCESS WILL BE MEASURED
- EMEA customers have clear programs and a connected post-sale journey.
- Services attach rate and bookings grow in the region, with healthy margins.
- EMEA PS meets its utilization target over time, with exceptions understood and managed.
- Delivery consistently follows PS standards, and material risks surface early.
- Matrix partners in Enablement, Activation, and Account Management are aligned on EMEA priorities.
- EMEA practices stay consistent with global PS and feed improvements back to it.
COMPENSATION AND BENEFITS
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: Hybrid
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
You will be LangChain's dedicated cloud alliance lead for AWS, owning the relationships and revenue motions that make these partnerships produce real pipeline. This is a senior individual contributor role sitting within the Partnerships team where you'll be close to the product, close to the field, and expected to drive results without a lot of hand-holding. You'll own co-sell execution and marketplace presence end-to-end, working with cloud partner teams, field sellers, and LangChain's GTM organization to turn partner relationships into closed deals.
WHAT YOU'LL DO
Co-sell and pipeline
- Own and grow LangChain's co-sell motion with AWS: manage joint pipeline, coordinate deals with AWS field teams, and drive sourced and influenced revenue.
- Partner with LangChain sales leadership to define priority co-sell accounts, map territories to AWS coverage, and run co-sell plays region by region.
- Keep ACE hygiene high across the sales team so that opportunity sharing, acceptance, and launch become routine rather than a partnerships-team chore.
Marketplace
- Own LangChain's AWS Marketplace presence end to end: listings, private offers, CPPO through channel partners, and program enrollment.
- Operate our marketplace GTM platform (Suger today) and extend referral and offer automation so sellers can transact through Marketplace without partnerships-team involvement.
Programs and funding
- Operationalize AWS funding mechanisms across the team: MDF (market development funds for co-marketing), proof-of-concept credits, ISV Accelerate benefits, and any strategic collaboration funding we secure.
- Pursue AWS competency and specialization programs that strengthen our positioning with AWS sellers.
- Track funding drawn down against funding available and report it monthly.
Executive and partner relationships
- Own LangChain's working relationships at AWS: partner development managers, ISV sales managers, Marketplace category leads, and the Bedrock and AgentCore partner teams.
- Build executive sponsorship on both sides, and run a joint business plan with AWS that sets shared goals and a review cadence.
- Navigate the coopetitive dynamic: partner closely with AWS on Bedrock and AgentCore while differentiating LangGraph and LangSmith where AWS has competing offerings.
Field enablement and marketing
- Equip LangChain sales, solutions engineering, and marketing with better-together messaging, competitive positioning, and joint sales plays for AWS accounts.
- Partner with marketing on co-branded campaigns, content, and events that generate pipeline, including re:Invent, AWS Summits, and joint customer programs.
- Communicate results clearly to internal stakeholders, including a monthly readout on pipeline, Marketplace, and program activity.
WHAT YOU'LL BRING
- 6+ years in cloud alliances, partner sales, or business development, with direct, hands-on ownership of an AWS relationship.
- A track record of scaling a hyperscaler co-sell motion, not just starting one: you have taken a working AWS alliance to materially higher Marketplace share, pipeline, or partner-sourced revenue, and you can describe the mechanisms that got you there.
- Deep working knowledge of AWS Marketplace transactions and programs: private offers, CPPO, ACE, ISV Accelerate, and the funding programs available to ISVs.
- Experience operating a marketplace GTM platform such as Suger, Tackle, or WorkSpan, including referral and offer automation.
- Experience shaping and running a joint business plan with a hyperscaler, including executive sponsorship on both sides.
- Enough technical foundation to speak credibly with builders. You do not need to write code, but you need to understand how LangGraph, LangSmith, and LangChain fit into a customer's AWS stack.
- Experience in a startup or high-growth environment where you set the operating rhythm for a partner motion rather than inheriting one.
- Strong operational discipline: you manage pipeline in the CRM, track partner activity, and report results clearly to internal stakeholders.
- Excellent communication and relationship-building skills, with comfort owning senior relationships at a large cloud organization and resolving conflict constructively across company lines.
NICE TO HAVE'S
- Prior experience inside AWS in partner sales, ISV, or Marketplace roles, with a working understanding of how co-sell decisions and seller compensation work internally.
- Experience with commercial contracts with AWS like SCAs.
- Existing relationships across the AWS ISV, field, Marketplace, and Bedrock partner teams.
- Familiarity with the AI/ML ecosystem: how LLMs, agents, and developer tooling fit into enterprise stacks.
- Experience with AWS partner programs specific to AI and data, such as the Generative AI Competency and related partner tracks.
- Prior experience at a developer tools or infrastructure company with a product-led growth motion.
Annual salary range: $200,000 - $250,000 OTE + Equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
As a Strategic Customer Success Manager for our Italian-speaking market, you’ll own a book of enterprise accounts across Europe, acting as a trusted advisor who drives adoption, retention and growth. You’ll partner closely with Sales to deliver a seamless onboarding experience and educate clients on a completely new way to create video content. Engaging stakeholders from day-to-day users through to the C-suite, you’ll make sure customers see clear ROI and become true champions of Synthesia.
WHAT YOU'LL DO
- Reporting to the Director of Customer Success of Southern EMEA and focusing on Italian accounts in Europe - you are energetic, driven, and care deeply about the success of our customers
- As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users
- You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users
- You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite
- Ideal for an individual who wants to expand their career with a fast-growing software company
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS
- Experience in managing a Book of Business along with KPIs
- A track record in managing risk, forecasting, and identifying growth opportunities
- Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services
- Successfully onboarding new clients and building key relationships in the first critical months and beyond
- Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance
- Light video editing using the Synthesia platform
- Retention and growth of our enterprise clients
- Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities
- You need to be fluent in Italian and English
- You are based in Europe and can sit remote.
WE’D BE PARTICULARLY EXCITED IF
- Experience at a fast-growing technology company
- Familiarity with AI or video tools
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.
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