Storyblok is hiring a Salesforce Lead to own Salesforce architecture, execution, governance, data quality, integrations, and release discipline across our GTM workflows. Own Salesforce platform architecture across GTM workflows, objects, fields, permissions, automations, integrations, and release control.
Location: Intellias
Meet your recruiter
Ankita Soni
ankita.soni@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Salesforce Engineer
Middle
India
Remote
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What project we have for you
Our client is a leading multi-brand technology solutions provider serving business, government, education, and healthcare customers in several international markets. The project involves supporting and enhancing a mature Salesforce and Certinia PSA ecosystem used by distributed teams across the United States and Canada.
The platform supports professional services operations and integrates with multiple upstream and downstream enterprise systems. The technology landscape includes Salesforce, Certinia PSA, Certinia CPQ, Apex, REST APIs, Microsoft Azure, Azure DevOps, and databases.
What you will do
Develop, customise, and support solutions built on Salesforce and Certinia PSA.
Work with the existing Certinia PSA implementation and support the full PSA business lifecycle.
Analyse existing functionality and deliver enhancements across the Salesforce ecosystem.
Design, develop, test, and maintain Apex code, Lightning Web Components, and other Salesforce customisations.
Independently troubleshoot, debug, and resolve complex issues in production environments.
Analyse integration flows between Salesforce, Certinia, and upstream and downstream enterprise systems.
Design, build, and support REST API integrations, including environments where MuleSoft is not used.
Work with Microsoft Azure-based systems and services within the broader integration landscape.
Analyse data and write complex database queries for development, investigation, and troubleshooting.
Participate in application architecture planning and help identify scalable, maintainable, and efficient solutions.
Create technical designs, system narratives, prototypes, and detailed implementation specifications.
Make informed technical decisions aligned with the product roadmap, architecture standards, and business needs.
Develop estimates covering implementation effort, resource needs, and delivery timelines.
Participate in code reviews and guide the team towards consistent coding and quality standards.
Mentor less-experienced engineers and support technical knowledge sharing.
Develop test plans and help ensure compliance with software quality assurance standards.
Participate in technical discussions, testing, deployment, release activities, and production support.
Collaborate with distributed engineering, QA, and business teams across the United States and Canada.
Identify technical risks and issues, determine their underlying business impact, and drive them to resolution.
Provide regular status updates to the Agile team, product owners, and product managers.
Deliver assigned projects and tasks on time while honouring commitments to stakeholders.
What you need for this
Must-have
3+ years of application development experience.
2+ years of Salesforce development experience.
Hands-on experience with Certinia PSA, formerly FinancialForce PSA.
Good understanding of the end-to-end Certinia PSA process and data model.
Strong Apex development skills.
Knowledge of Lightning and Lightning Web Components.
Practical experience with Salesforce APIs and web services.
Experience creating or maintaining Salesforce permission sets, custom objects, and platform configurations.
Experience working with Salesforce managed packages and external systems.
Experience developing or supporting REST API integrations.
Understanding of integrations across upstream and downstream enterprise systems.
Experience debugging and resolving issues in production environments.
Experience working with databases and writing complex queries for investigation and troubleshooting.
Experience using Azure DevOps, Git, or comparable source-control systems.
Experience delivering solutions in an Agile and CI/CD environment.
Understanding of the software development lifecycle and software engineering practices.
Ability to participate effectively in code reviews.
Strong analytical and problem-solving skills.
Good organisational skills and attention to detail.
Strong written and verbal communication skills.
Ability to collaborate effectively with distributed engineering, QA, and business teams.
Ability to manage assigned priorities and meet agreed deadlines.
Availability to work shifted hours, either 10:00 to 19:00 CET or 11:00 to 20:00 CET, with approximately four hours of daily overlap with US Central Time.
Will be a plus
Experience with Certinia CPQ.
Experience with Salesforce CRM functionality.
Familiarity with Microsoft Azure services and integrations.
Familiarity with Microsoft Azure DevOps.
DevOps or CI/CD experience.
Previous development experience with Java or .NET.
Experience supporting enterprise-scale Salesforce implementations.
Experience working with multiple Salesforce instances.
Familiarity with the Agile SAFe framework.
Understanding of Salesforce performance optimisation and tuning.
Experience working with several interconnected Salesforce or PSA teams.
Salesforce or Certinia certifications.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Certinia
Salesforce
Workplace: remote
Requirements
5+ years of hands-on Salesforce development, including 3+ years on quote-to-cash solutions (Salesforce CPQ, Salesforce Billing, Revenue Cloud)
Strong development skills — Apex, LWC, Flow
Deep practical knowledge of Salesforce Revenue Cloud and Billing. CPQ-only experience is not sufficient
Ability to diagnose and stabilize existing implementations
Ability to establish and enforce best practices
English skills sufficient for leading conversations on the technical and process aspects of projects
Nice to have
Experience migrating from Salesforce CPQ to the new Revenue Cloud
Experience with usage-based billing, Rate Management, and multi-currency or multi-entity setups
Experience with document generation and e-signature, payment gateways, and tax engines
Experience supporting pre-sales (discovery workshops, estimation), mentoring developers, and creating technical documentation
Relevant Salesforce certifications
We offer
Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Internal conferences, workshops and meetups for learning and experience sharing
Gym membership compensation
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Tatyana
hh@itransition.com
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We're looking for professionals who can work independently, have experience supporting and developing production Salesforce environments, and require minimal hand-holding. • 3+ years of Salesforce development experience.
Location: Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Monterrey, Mexico; Montevideo, Uruguay; Odesa, Ukraine; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.BG, Bulgaria; Remote.CO, Colombia; Remote.GE, Georgia; Remote.PL, Poland; Riga, Latvia; Rosario, Remote.LATAM-country; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia
We are looking for an experienced Salesforce Developer to support the enhancement and evolution of a CRM platform within a global travel transformation program. In this role, you will work closely with business stakeholders, product teams, and technical colleagues to design and implement Salesforce solutions that improve customer experience, streamline operations, and support integrations across multiple systems.
The project focuses on enhancing and evolving a CRM platform within the travel domain. The goal is to improve customer experience, streamline processes, and support integrations across multiple systems. The platform enables efficient operations and data driven decision making.
Design, develop, and maintain Salesforce functionality to support CRM business needs
Implement enhancements in Salesforce Service Cloud and related CRM areas
Develop Apex classes, triggers, Lightning Web Components, and other Salesforce customizations
Support system integrations, APIs, and data flows across connected platforms
Translate business requirements into technical Salesforce solutions
Collaborate with stakeholders, product owners, and analysts to clarify needs and scope
Troubleshoot issues, support defect resolution, and improve system stability
Participate in code reviews, technical discussions, and Agile ceremonies
Document technical solutions and support knowledge sharing across the team
Use AI based tools, where relevant, to improve development efficiency and documentation
At least 3 years of experience as a Salesforce Developer
Strong hands on experience with Salesforce CRM development
Experience with Apex, Lightning Web Components, and Salesforce Service Cloud
Experience with APIs, integrations, and data mapping
Ability to translate business requirements into scalable technical solutions
Understanding of Agile delivery practices and participation in project ceremonies
Strong analytical, problem solving, and communication skills
English level: Upper Intermediate or higher for client communication
Experience in the travel industry
Experience working with AI based tools for development or documentation
Familiarity with enterprise system integrations and data workflows
Design, write, and maintain high-quality Apex code, custom LWC user interfaces, and asynchronous backend processing frameworks. Architect and build secure, bidirectional integrations between Salesforce and third-party enterprise platforms (e.g., SAP, HubSpot, BigQuery) using REST/SOAP APIs and middleware.
seniorLocated in CET timezone (+/- 3 hours), we are unable to consider applications from candidates in other time zones
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
We are looking for a Salesforce Administrator to support and enhance the Salesforce environment used by the client's sales organization. This is a high-ownership role that combines independent solution delivery, complex production troubleshooting, and direct support for business users. Working alongside an experienced Salesforce Administrator, the specialist will have significant autonomy and shared responsibility for supporting the sales organization. The team is also introducing AI-assisted workflows to streamline support operations.
Technologies
Salesforce
SOQL, Apex
Salesforce Data Loader, Data Import Wizard
Claude Code
Jira, Jira Service Management
What You'll Do
Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release;
Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features;
Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes;
Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks;
Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions;
Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication;
Build and maintain Salesforce reports, dashboards, and internal process documentation;
Job Requirements
4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements;
Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security;
Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues;
Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks;
Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations;
Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests;
Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems;
Nice To Have
Salesforce Certified Administrator (ADM-201), Salesforce Advanced Administrator or Platform App Builder certifications;
Experience with structured release management processes, including sandboxes, deployments, and branch-based workflows;
Experience with Jira or Jira Service Management for support and development workflows;
Experience supporting sales, advertising, or media organizations, including opportunity, quote, line-item, or CPQ-related data models;
Experience mentoring junior administrators and establishing team standards;
Experience with product ownership and requirements documentation;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
SENIOR ENGINEER, SALESFORCE PLATFORM
THE ROLE AND ITS IMPACT
Xero's Salesforce platform powers our go-to-market solutions and is increasingly the core infrastructure for our agents. As a senior engineer, you'll spend most of your time in hands-on work: writing and reviewing code, joining design reviews, responding to incidents and building proofs of concept. You'll help shape how the platform is secured, released and operated.
Your impact is measured in results. Today the platform runs at 99.95% uptime, with 100% path-to-production compliance, zero Sev 1 or Sev 2 incidents and 150 to 200 deployments a month. You'll help maintain that standard as the platform scales significantly. This role lets you Go Bold by challenging how the platform is built, Go Fast by removing friction to production, Go Further by building things that last and Go Together by lifting capability across every team that depends on you.
THE TEAM AND HOW THEY CONNECT
The Platform team sits within Customer Platforms, the engineering group behind Xero's go-to-market and customer experience technology. You'll work closely with engineering leaders across Security, Data and AI, and with colleagues across Australia, New Zealand and our offshore partners.
THE TEAM IS CURRENTLY WORKING ON
- Platform security: access control, Connected Apps governance and vulnerability remediation, setting the standards that make secure the default.
- CI/CD and release engineering: championing automation so every engineer building on the platform can ship safely and quickly.
- Observability and operational health: growing observability, managing org limits and preventing customer-facing issues before they start.
- Agent path-to-production: building a safe route from idea to production for agentic changes, including evaluation baselines, an agent registry and shared standards. This is a new area with no established playbook, so you'll help write it.
WHERE AND HOW YOU CAN WORK
Based in Melbourne, we encourage one day a week in the office to stay connected with your peers. The pods you support are spread across Australia, New Zealand and offshore, so you'll be comfortable building trust and aligning people asynchronously and in writing.
HERE ARE SOME OF THE THINGS WE ARE LOOKING FOR
- You bring hands-on Salesforce development depth at enterprise scale, from code and reviews through to production support, with a platform engineering mindset.
- Your background includes owning CI/CD pipelines and release engineering across major release cycles, with GitHub, SFDX and test automation experience.
- You've secured platforms that other teams depend on, and you've turned post-incident reviews into lasting change.
- You can make code and design decisions across multiple teams, and you write RFCs and design docs that build alignment through persuasion rather than authority.
- You help senior engineers grow through code review standards, and you use AI tooling fluently while evolving your own practice as the tools change.
- You turn business goals into technical plans with Product, and you're comfortable pushing back on unclear scope.
Задачи:
— Доставлять Salesforce истории из готового к разработке бэклога до продакшена, включая тесты и релизные заметки
— Создавать и поддерживать Flows, Lightning Web Components и функциональность Apex с двухнедельным циклом поставки
— Управлять pull request, автоматизированными тестами, исправлениями дефектов и проверкой качества продакшена
— Создавать API и компоненты для MuleSoft в тесном сотрудничестве с инженерами интеграции
— Использовать AI pair-программирование для Flow, LWC, Apex и создания шаблонов unit-тестов с независимой проверкой готовности к продакшену
— Добавлять автоматизированные тесты и проверки безопасности в рамках того же pull request, что и разработка
— Проверять bulkification, sharing, безопасность и соответствие лимитам Salesforce governor
— Участвовать в peer review и дежурстве P1
— Вносить вклад в создание переиспользуемых AI prompt-ов и паттернов разработки для повышения качества и эффективности
— Отвечать за решения в продакшене и предотвращать попадание непроверенного AI-кода в продакшен
Требования:
— 3–6+ лет опыта разработки на Salesforce
— Уверенный опыт работы с Apex
— Уверенный опыт создания Lightning Web Components (LWC)
— Уверенный опыт работы с Salesforce Flow
— Опыт разработки с использованием Git и pull request workflow
— Сильное понимание автоматизированного тестирования, включая unit-тесты и проверки безопасности
— Опыт валидации безопасности Salesforce, правил шаринга, bulkification и лимитов governor
— Опыт интеграции компонентов Salesforce с API и решениями MuleSoft
— Ежедневный опыт использования AI copilots или coding agents для разработки, тестирования и документации
— Способность проверять и валидировать AI-сгенерированный код перед деплоем
— Опыт участия в peer review, решении дефектов и поддержке продакшена
Опционально:
— Опыт работы с Salesforce Experience Cloud
— Опыт работы с Salesforce Service Cloud
Условия:
— Удалённая работа
— Полная занятость
— Длительность контракта 12+ месяцев
— Требуется пересечение рабочего времени 6 часов с часовым поясом Восточного побережья США
УдалённоOverlap: 6hs with East Coast time zone, USA
Location: London, United Kingdom; Paris, France
Workplace: OnSite
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale.
We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 million units already sold in 200 countries.
The team:
Join our Customer Success department as a Salesforce & Tooling Lead, where you will own the strategic direction and day-to-day operation of our Salesforce ecosystem – spanning both Enterprise and consumer environments. This is a senior, hands-on leadership role in which you will line-manage a small team of Salesforce Administrators while serving as the primary technical expert for our Agentforce deployment and broader Salesforce architecture.
Based in London or Paris and on-site five days a week, you will work closely with Operations, Quality Assurance, Knowledge, Enterprise and other cross-functional stakeholders to drive scalable, high-quality tooling solutions that enable our global customer base to receive best-in-class support.
What you’ll be doing
- Lead, mentor and line-manage a team of Salesforce Administrators, setting clear objectives, providing technical guidance and supporting their professional development.
- Own the strategic direction and operational health of Ledger’s Enterprise and consumer Salesforce environments, acting as primary system administrator for objects, flows, security and overall org health.
- Act as the subject-matter expert on Agentforce, owning its maintenance, troubleshooting and enhancement.
- Design and build custom solutions using Apex, Lightning Web Components (LWC) and Salesforce-native tooling, working with Customer Success leadership and cross-functional teams to turn business requirements into scalable solutions.
- Own and scale Service Cloud (including Omni-Channel), Experience Cloud portals and integrations with external enterprise systems, evaluating third-party tooling where it extends Salesforce.
- Own release management, CI/CD and the development backlog in JIRA, keeping releases stable and secure and prioritisation transparent, and lead technical projects from discovery through deployment.
- Drive platform governance: define best practices, enforce data protection and retention policies, and maintain technical documentation.
- Lead AI initiatives, beyond Agentforce, that improve efficiency and customer experience across Customer Success.
What we’re looking for
- Able to work on-site five days a week in our London or Paris office.
- A minimum of five years’ hands-on Salesforce experience in high-volume B2B and/or B2C environments, including Service Cloud, Experience Cloud, API integrations and CI/CD.
- Proven experience operating and troubleshooting Agentforce (core requirement; general AI chatbot experience is not a substitute).
- Deep expertise in Apex, Lightning Web Components (LWC) and Salesforce architecture.
- Demonstrated experience leading a Salesforce team, with the confidence to coach, delegate and hold others accountable.
- Salesforce certified as Administrator, Platform App Builder and Platform Developer; Service Cloud Consultant and Agentforce Specialist are a strong advantage.
- Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Spain
Workplace: remote
Team: Sales Operations
Location: Fully remote, Spain
Reports to: Head of Sales Ops
The short version
Our sales, account management and partnerships teams deal with our most important customers and partners. Sales Ops is the team that builds, improves and maintains the tools and processes they use to succeed.
We are looking for a senior Salesforce developer who will fully own the platform and everything connected to it: the code, the architecture, the integrations, and the pipelines that move data in and out. This is the technical end of Sales Ops. You will decide how things are built, not just build what you are handed.
What you'll do
Own the Salesforce platform end to end. Over 100 users across 7 key teams, a data model that carries real weight, and a growing set of markets on top of it. You are accountable for how well the whole thing works and where it goes next.
Build in Apex and Flow, and know which one the problem calls for. Triggers, classes, async processing, test coverage, and declarative automation where declarative is the right answer. You write code the next person can maintain, and you leave the org better structured than you found it.
Own the integration layer. Connected tools, APIs and middleware. When data crosses a boundary, you know where it came from, what shape it should arrive in, and what breaks when it stops.
Own ETL and reverse-ETL. Getting data into Salesforce and back out to the warehouse and the rest of the stack. You design these pipelines, you run them, and you fix them when they drift.
Keep the connected stack healthy. Outreach, Modjo, Kubaru, Lusha, Clay, Hightouch and other tools. You don't need to arrive an expert in each, but you should become the person who understands how they fit together.
Set the technical standard. Architecture decisions, review of what gets built declaratively versus in code, and honest calls about technical debt. You work alongside our Salesforce Administrator and Data Ops Analyst, and you are the technical reference point for both.
Push the vision forward. We want all day-to-day sales work to happen in Salesforce: the data our teams need to see, the actions they need to take, and the AI and automation solutions that multiply their productivity. You are the person who makes the hardest parts of that possible.
This is an individual contributor role. As the platform and the function grow, there may be opportunities for it to develop toward technical leadership, depending on business needs and how the team evolves.
How we build
Three principles guide everything we ship:
Top user experience. Minimise admin work for our users, maximise their productivity. Their time is the point.
Build it right. Efficient, scalable, adaptable. We dislike technical debt and we don't pretend it isn't there.
Security and privacy. Customer and prospect data safety is not a checkbox at the end of a project, it's a foundational requirement in everything we do.
What you bring
5+ years Salesforce Sales Cloud development experience supporting commercial teams.
Strong Apex development: triggers, classes, asynchronous processing, governor limits, testing. You can read an unfamiliar org and work out what is safe to change.
Strong Flow development, and the judgement to know when a Flow is the right tool and when it isn't.
Deep understanding of permissions, sharing models and data architecture in Salesforce.
Hands-on experience building and owning ETL and reverse-ETL processes, not just consuming them.
Experience using AI as part of how you work, preferably with Agentforce or Claude, including at least one project where you delivered clear and demonstrable value to a stakeholder team. You can walk us through what you built, what changed, and how you know it mattered.
You can turn a vague request into a spec, and you push back when the request is the wrong fix for the real problem.
An obsession with making your Salesforce users happy. This is not a back-office role. You will hear directly when something is annoying, and you should want to hear it.
Fluent English. Our team and company include people from many European countries, English is our common language.
You love independence and hold yourself accountable. This is a full remote position and micromanagement is not something we do.
Bonus points
Experience with Salesforce Service Cloud.
Salesforce Platform Developer I or II certification.
Experience with Outreach, Clay or Hightouch.
Experience with Databricks, BigQuery or Snowflake.
Experience working in Fintech, banking or other highly regulated environments.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
Our Salesforce team is at the center of how Docebo sells, renews, and serves customers. We're investing in how it operates, and this is a net-new role we're adding to lead that change. We have strong senior technical talent on the team — what we're adding is a product owner who can set direction, manage stakeholders, and give that talent well-scoped work to build.
You'll own the backlog and the priorities. You'll define the intake and process the team runs on. And you'll work shoulder-to-shoulder with our senior architects and admins as an advisor and partner — not to out-engineer them, but to make sure the team is solving the right problems in the right order, with the business bought in.
THE DAY-TO-DAY 🛠️
- The product backlog and priorities. Turn business needs into clear problem statements, user stories, and acceptance criteria. Prioritize with stakeholders so the team always knows what's next and why.
- Stakeholder management. Be the connective tissue between the Salesforce team and the business — Revenue Operations, Marketing, and Finance. Manage expectations, negotiate trade-offs, and bring the team into solution design early instead of receiving pre-baked requests.
- Process and ways of working. Define and stand up how the team intakes, prioritizes, and delivers work. Set the standard for a good request and make it stick, so work enters the team ready to build.
- Partnership with senior technical leads. Work with the team's architects and admins as an advisor and thought partner. You bring the product and process lens; they own the technical design. Together you keep the org healthy and the roadmap realistic.
- AI-driven innovation. Champion how the team uses AI to work smarter — from AI-assisted ticket triage and intake scoring to identifying where automation and AI can improve how Docebo runs on Salesforce.
- A seat at the table. Represent the Salesforce team when the business evaluates new tools, so decisions that affect the platform are made deliberately, not discovered later.
YOUR SUPERPOWERS ⚡
- Platform Depth: Proven experience as a Salesforce Architect, Senior Admin, or Business Analyst with the hands-on expertise needed to speak fluent platform and earn instant respect with technical leads.
- Product Ownership Mastery: Strong track record of running backlogs, scoping airtight requirements, prioritizing high-value features, and confidently saying "no" with strategic reasoning.
- Stakeholder Diplomacy: Exceptional ability to align competing business priorities across departments, negotiate trade-offs with senior leadership, and keep everyone bought into the plan.
- Process Architecture: Demonstrated success building lightweight, effective operating frameworks that bring structure and clarity to team workflows without adding bureaucratic bloat.
- Impactful Communication: Talent for translating technical complexities into business-friendly language for executives while keeping developers clear on the mission and priorities.
- AI-Forward Mindset: Natural curiosity and drive to leverage emerging AI solutions to optimize team operations and CRM efficiency.
- Governance Savvy: Deep comfort navigating regulated environments, including SOX controls, structured deployment schedules, and strict UAT standards.
BONUS POINTS 🌟
- Certified Expertise: Holding active Salesforce certifications (e.g., Administrator, Platform App Builder, or Architect track credentials).
- RevOps Synergy: Direct experience acting as the designated product owner partnering with a fast-paced Revenue Operations organization.
- Revenue Cloud Knowledge: Hands-on familiarity with Salesforce Revenue Cloud (CPQ/Billing) or leading complex billing system migrations.
- Applied AI Experience: Practical background implementing AI-driven workflows or tools within CRM or delivery environments.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Fanatics Betting & Gaming (FBG) is building the industry’s most trusted, scalable, and fan-centric sportsbook experience. Our Internal Platforms team powers the systems that enable customer operations, marketing, support, and data-driven decision making—centered around Salesforce and deeply integrated backend services.
We are seeking a
Senior Salesforce Engineer
to develop, and maintain scalable Salesforce solutions that support critical internal workflows and customer-facing operations. This is a
hands-on engineering role
requiring strong Salesforce development expertise, comfort working across integrations and distributed systems, and a passion for building high-quality internal platforms.
You will work closely with Marketing, Operations, Product, Data Engineering, and Backend Engineering teams to deliver robust Salesforce capabilities that integrate with third-party systems and internal APIs.
Responsibilities
Salesforce Engineering & Platform Development
Build, and maintain custom Salesforce solutions using
Apex, Lightning Web Components (LWC), Flows, and declarative features
.
Participate in the end-to-end implementation of Salesforce enhancements, from requirements gathering through deployment and support.
Apply scalable and maintainable patterns for triggers, flows, automation, and custom components.
Write high-quality, testable code with appropriate unit test coverage and participate in code reviews.
Integrations & Distributed Systems
Develop and maintain
integrations between Salesforce and external/internal systems
using REST/SOAP APIs, middleware, and event-driven patterns.
Partner with backend engineers to design clean integration contracts between Salesforce and Java-based services.
Troubleshoot and resolve complex integration and data flow issues across systems.
Collaboration & Stakeholder Partnership
Collaborate with Product Managers, Business Analysts, and cross-functional partners to translate business requirements into technical solutions.
Partner with Marketing, VIP, Operations Support, Risk, and Data teams to ensure Salesforce solutions meet business and regulatory needs.
Clearly communicate technical decisions, trade-offs, and implementation details to both technical and non-technical stakeholders.
Data Management & Platform Quality
Support data migrations, imports/exports, and ongoing data quality initiatives.
Ensure strong data integrity, security, access control, and performance across the Salesforce ecosystem.
Contribute to platform reliability, availability, and operational excellence.
Documentation & Best Practices
Create and maintain technical documentation for Salesforce customizations, configurations, and integrations.
Follow and help evolve engineering best practices related to
Salesforce DX, Git workflows, CI/CD pipelines, testing, and deployment strategies
.
Continuously identify opportunities to reduce technical debt and improve platform scalability.
Experience and Skills
Required
3-5 years of hands-on Salesforce engineering experience
, with strong proficiency in
Apex, Lightning Web Components, and Salesforce automation.
Strong experience with Salesforce configuration, including
custom objects, flows, validation rules, and security model design
.
Experience building and maintaining
API-based integrations
between Salesforce and third-party or internal systems.
Working knowledge of
Salesforce DX, Git, and CI/CD pipelines
.
Ability to work independently on complex projects while collaborating effectively within a team.
Strong problem-solving skills and attention to detail.
Preferred
Salesforce Platform Developer I or II certification.
Additional Salesforce certifications (Administrator, App Builder, Architect).
Experience with:
Data migrations and large-scale data operations
Event-driven architectures and distributed systems
Highly available, production-critical platforms
Experience working closely with cross-functional teams such as Marketing, Product, Operations, and Data.
Experience working with AI model or agent platforms, including building on or integrating agents into production workflows. Familiarity with platforms such as Anthropic, OpenAI, Amazon Bedrock, LangChain, Google Vertex AI, Microsoft Copilot Studio, CrewAI, or AutoGen is a plus.
Familiarity using AI-powered coding assistants to design, build, and test new functionality from the ground up, with the ability to move quickly while maintaining high code quality and test coverage.
Interest in leveraging emerging tools and workflows to improve developer productivity and platform throughput.
What We Value
Passion for building high-quality internal platforms that directly impact business outcomes.
Strong ownership mindset and commitment to engineering excellence.
Collaborative approach and desire to continuously learn and improve.
Comfort operating in a fast-paced, evolving environment.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$128,000
—
$160,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Задачи:
— Сбор и анализ бизнес- и технических требований
— Коммуникация с клиентом и внутренними командами
— Управление scope проекта
— Подготовка BRD, SRS, user stories, acceptance criteria
— Участие в acceptance testing
— Анализ бизнес-процессов и поиск улучшений
— Координация ожиданий стейкхолдеров
Требования:
— 4+ года опыта Business Analyst
— Практический опыт с Salesforce Marketing Cloud
— Понимание процессов разработки ПО
— Сильные навыки business/system analysis
— Опыт CRM-интеграций: Salesforce ↔️ CRM / ERP / third-party systems
— Опыт с requirements documentation
— Сильная коммуникация и negotiation skills
— Английский B2+
— Опыт Enterprise CRM ecosystems (плюсом)
— Опыт Marketing automation (плюсом)
— Опыт International distributed teams (плюсом)
Условия:
— Удалённая работа
Задачи:
— Сбор и анализ бизнес - и технических требований
— Коммуникация с клиентом и внутренними командами
— Управление scope проекта
— Подготовка BRD, SRS, user stories, acceptance criteria
— Участие в acceptance testing
— Анализ бизнес-процессов и поиск улучшений
— Координация ожиданий стейкхолдеров
Требования:
— 4+ года опыта Business Analyst
— Практический опыт с Salesforce Marketing Cloud
— Понимание процессов разработки ПО
— Сильные навыки business/system analysis
— Опыт CRM-интеграций: Salesforce ↔️ CRM / ERP / third-party systems
— Опыт с requirements documentation
— Сильная коммуникация и negotiation skills
— Английский B2+
Плюсом:
— Enterprise CRM ecosystems
— Marketing automation
— International distributed teams
Location: United States
We're looking for a
Salesforce technical architect and engineering manager
who can drive development velocity across a team of 10 to 15 engineers building enterprise applications on the Salesforce Platform. This is a hybrid role combining deep hands on technical leadership with people management. We're specifically looking for candidates with strong Salesforce expertise, Salesforce technical architecture experience, and Node.js development experience.
What you'll do
Lead the architecture, performance, and scalability of our Salesforce Platform and Node.js based services. While our applications are deployed primarily on AWS today, they are designed to be scalable and highly available, and you'll ensure architectural decisions follow Salesforce and cloud engineering best practices.
You'll own the technical direction of our Salesforce applications, mentor senior engineers, and partner with Product and Engineering leadership to deliver high quality solutions quickly.
You'll also manage a team of 10 to 15 developers by setting goals, conducting 1:1s, growing careers, hiring top engineering talent, and removing blockers. You'll balance roadmap delivery with engineering excellence, including code quality, system reliability, platform performance, security, and developer experience.
Requirements
What we're looking for
8+ years of software engineering experience, with 3+ years leading engineering teams.
Strong Salesforce expertise, including Apex, Lightning Web Components, SOQL, Salesforce APIs, and Salesforce platform best practices.
Proven Salesforce technical architecture experience designing scalable enterprise solutions.
Strong Node.js background and a clear point of view on building maintainable services and integrations at scale.
Experience integrating Salesforce with external systems using modern APIs and integration patterns.
Deep understanding of software architecture, scalability, security, and performance optimization.
Track record of improving engineering velocity, system performance, scalability, and deployment processes in production environments.
Proven ability to grow engineers, hire well, and lead high performing engineering teams that consistently deliver results.
Nice to have
Experience with Salesforce DevOps, CI/CD pipelines, and deployment automation.
Experience with AWS, cloud infrastructure, or enterprise SaaS platforms.
Experience with Kubernetes, Terraform, or containerization technologies.
Salesforce certifications such as Platform Developer I or II, Application Architect, or System Architect.
Background scaling SaaS platforms or developer facing products.
Location: Ukraine
We're looking for a
Salesforce technical architect and engineering manager
who can drive development velocity across a team of 10 to 15 engineers building enterprise applications on the Salesforce Platform. This is a hybrid role combining deep hands on technical leadership with people management. We're specifically looking for candidates with strong Salesforce expertise, Salesforce technical architecture experience, and Node.js development experience.
What you'll do
Lead the architecture, performance, and scalability of our Salesforce Platform and Node.js based services. While our applications are deployed primarily on AWS today, they are designed to be scalable and highly available, and you'll ensure architectural decisions follow Salesforce and cloud engineering best practices.
You'll own the technical direction of our Salesforce applications, mentor senior engineers, and partner with Product and Engineering leadership to deliver high quality solutions quickly.
You'll also manage a team of 10 to 15 developers by setting goals, conducting 1:1s, growing careers, hiring top engineering talent, and removing blockers. You'll balance roadmap delivery with engineering excellence, including code quality, system reliability, platform performance, security, and developer experience.
Requirements
What we're looking for
8+ years of software engineering experience, with 3+ years leading engineering teams.
Strong Salesforce expertise, including Apex, Lightning Web Components, SOQL, Salesforce APIs, and Salesforce platform best practices.
Proven Salesforce technical architecture experience designing scalable enterprise solutions.
Strong Node.js background and a clear point of view on building maintainable services and integrations at scale.
Experience integrating Salesforce with external systems using modern APIs and integration patterns.
Deep understanding of software architecture, scalability, security, and performance optimization.
Track record of improving engineering velocity, system performance, scalability, and deployment processes in production environments.
Proven ability to grow engineers, hire well, and lead high performing engineering teams that consistently deliver results.
Nice to have
Experience with Salesforce DevOps, CI/CD pipelines, and deployment automation.
Experience with AWS, cloud infrastructure, or enterprise SaaS platforms.
Experience with Kubernetes, Terraform, or containerization technologies.
Salesforce certifications such as Platform Developer I or II, Application Architect, or System Architect.
Background scaling SaaS platforms or developer facing products.
Location: United Kingdom
We're looking for a
Salesforce technical architect and engineering manager
who can drive development velocity across a team of 10 to 15 engineers building enterprise applications on the Salesforce Platform. This is a hybrid role combining deep hands on technical leadership with people management. We're specifically looking for candidates with strong Salesforce expertise, Salesforce technical architecture experience, and Node.js development experience.
What you'll do
Lead the architecture, performance, and scalability of our Salesforce Platform and Node.js based services. While our applications are deployed primarily on AWS today, they are designed to be scalable and highly available, and you'll ensure architectural decisions follow Salesforce and cloud engineering best practices.
You'll own the technical direction of our Salesforce applications, mentor senior engineers, and partner with Product and Engineering leadership to deliver high quality solutions quickly.
You'll also manage a team of 10 to 15 developers by setting goals, conducting 1:1s, growing careers, hiring top engineering talent, and removing blockers. You'll balance roadmap delivery with engineering excellence, including code quality, system reliability, platform performance, security, and developer experience.
Requirements
What we're looking for
8+ years of software engineering experience, with 3+ years leading engineering teams.
Strong Salesforce expertise, including Apex, Lightning Web Components, SOQL, Salesforce APIs, and Salesforce platform best practices.
Proven Salesforce technical architecture experience designing scalable enterprise solutions.
Strong Node.js background and a clear point of view on building maintainable services and integrations at scale.
Experience integrating Salesforce with external systems using modern APIs and integration patterns.
Deep understanding of software architecture, scalability, security, and performance optimization.
Track record of improving engineering velocity, system performance, scalability, and deployment processes in production environments.
Proven ability to grow engineers, hire well, and lead high performing engineering teams that consistently deliver results.
Nice to have
Experience with Salesforce DevOps, CI/CD pipelines, and deployment automation.
Experience with AWS, cloud infrastructure, or enterprise SaaS platforms.
Experience with Kubernetes, Terraform, or containerization technologies.
Salesforce certifications such as Platform Developer I or II, Application Architect, or System Architect.
Background scaling SaaS platforms or developer facing products.