Location: Philippines
New opportunities in Philippines!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects.
🟩
What's in it for you:
Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies
Build practical AI skills by using Claude in your day-to-day work
✅ Is that you?
1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role
Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately
Ability to read and review basic Python or PowerShell scripts
Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues
Ability to follow written procedures, document work accurately, and clearly report any issues or blockers
Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes
Attention to detail, a focus on accuracy, and the judgment to ask for help when needed
Ability to learn new tools and systems quickly, including the AWS console and macOS settings
Desirable:
Experience with AWS, Azure, or Google Cloud consoles
Basic networking knowledge, including IP addresses, DNS, and VPNs
Basic scripting skills in PowerShell, Python, or JavaScript
Experience with Jira or a similar ticketing tool
Familiarity with macOS, including System Settings, privacy permissions, and Terminal
Basic knowledge of Linux (Ubuntu)
Experience supporting executives or VIP users
Familiarity with backup tools such as MSP360 or CloudBerry
🧩
Key responsibilities and your contribution
In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools.
Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop
Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly
Document each task, including actions taken, results, and supporting evidence
Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use
Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings
Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed
Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Tokyo
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Recruiter joins Harvey's Talent team as the founding recruiting hire in Tokyo, responsible for building GTM and G&A hiring pipelines across Japan. This role sits within Harvey's expanding APAC recruiting function. The strategic outcome is establishing Harvey's recruiting infrastructure and employer brand in Japan, enabling rapid team growth in one of the company's newest markets. The Recruiter partners directly with hiring managers across sales, customer success, legal engineering, and corporate functions to deliver high-calibre talent in a competitive landscape. It is a rare opportunity to help build a founding team in Tokyo at one of the fastest-growing AI companies in legal technology.
WHAT YOU'LL DO
- Own full-cycle recruiting for GTM and G&A roles across Harvey's Tokyo office, from intake through close.
- Build and execute sourcing strategies tailored to the Japanese talent market, including direct outreach, agency partnerships, and employer branding.
- Partner with hiring managers to define role requirements, calibrate candidate profiles, and drive hiring-bar alignment across functions.
- Manage candidate pipeline health and reporting, providing data-driven updates to stakeholders on progress, conversion rates, and market conditions.
- Establish foundational recruiting processes and local interview workflows for the Tokyo market, coordinating closely with the APAC recruiting team and global Recruiting Operations.
WHAT YOU HAVE
- 5+ years of full-cycle recruiting experience, with demonstrated success hiring GTM roles in a fast-paced, high-growth environment.
- Experience recruiting in the Japanese market or strong familiarity with local hiring norms, compensation practices, and talent pools.
- Bilingual in Japanese and English.
- Strong stakeholder management skills, with the ability to advise and influence hiring managers at all levels.
- Comfort working autonomously in an early-stage office environment, with a bias for action and a track record of building processes from scratch.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Copenhagen
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants’ needs to create our own path
What You’ll Need
You are a natural relationship builder with a passion for hospitality industry:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 1 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and Danish
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Helsinki
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants needs to create our own path
What You’ll Need
You are a natural relationship builder with a passion for hospitality industry:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 1 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and Finnish
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: United Kingdom; Dublin; Hungary; Bulgaria; Switzerland; Denmark; Poland; Warsaw; Sweden; Zurich; Stockholm; London; Czechia; UAE; Berlin
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a frontend-leaning full-stack engineer to build the product experience of ElevenAI, our new voice-first AI assistant for dictation, meetings and everyday work.
ElevenAI started life as a dictation tool our own team uses every day, and it is now launching to the world. It is a small team with a live product, real users and a lot of open ground. The people who join now will decide how it feels, and what it does next.
This is a product role as much as an engineering one. You will own the surfaces people touch every day, from the first-run experience to the moment text lands in the app they are working in. The best version of this work is fast, quiet and trustworthy, and it takes real craft to get there.
Your responsibilities will include:
- Building and polishing the core ElevenAI experience across web, desktop and mobile, including dictation, meeting capture and notes.
- Designing interactions where latency, reliability and feel matter: live transcription, keyboard shortcuts, text insertion into other apps, and permissions people trust.
- Owning features end to end, from a short proposal and prototype through to launch and support in production, reaching into the backend when the feature needs it.
- Turning feedback from early users and colleagues into shipped improvements, quickly.
You might be a product engineer who has shipped a complex interactive tool that people use all day, or a desktop or editor specialist who wants to build something for the whole company to use, and soon the world.
REQUIREMENTS
We care about evidence of exceptional engineering: products you have shipped, difficult problems you have solved, and things you have owned.
- Strong frontend engineer, fluent in JavaScript and TypeScript, who has built complex, interactive products with web, desktop or mobile technologies.
- Strong product sense: you can take an ambiguous problem, break it into shippable pieces, and decide what not to build.
- Enough full-stack ability to work across the stack, including APIs and streaming connections. Deep backend expertise is not required.
- Evidence of ownership: shipped products, side projects, open source, or product-facing work.
- Thrives in a small, fast-moving team and takes ownership with minimal hand-holding.
Bonus: experience with real-time audio or streaming UIs, native or cross-platform desktop and mobile integrations, or dictation, note-taking and meeting tools.
LOCATION
This role is remote-first, so it can be executed globally, with the ability to operate in GMT-5 to GMT+8 timezones required. If you prefer, you can work from our offices in London, New York, and Warsaw.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
The Opportunity:
Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining, and scaling their own observability stack.
The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises.
As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes.
We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities.
What You’ll Be Doing:
Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives
Designing and leading the development of backend services, distributed systems, and enterprise features at scale
Driving continuous improvement of our engineering culture through words and actions
Driving projects from initial ideation through the development lifecycle to production
Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators
Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.)
Hiring and developing the best engineers to build the future of Grafana
Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs
As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
You work well as a communicative member of a team of engineering professionals.
You earn trust by saying what you mean and doing what you say.
You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards.
You insist on the highest standards and work to develop the skills and knowledge of your fellow team members.
You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver.
You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively.
What will you be doing? (Role specifics)
As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure.
Hiring and developing the best engineers we can to deliver the future of Observability.
Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale
Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers
Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions
Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments
Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions
Advocating for our customers at every stage of the development lifecycle
What technical competencies are we looking for?
Deep professional experience writing production services, from ideation through to production operations at scale
Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale
Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms
Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries
Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale
Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale
Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters
Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing
Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture
What are your "nice to have" technical competencies?
Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers
Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy)
Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements
Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
The Opportunity:
Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining, and scaling their own observability stack.
The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises.
As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes.
We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities.
What You’ll Be Doing:
Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives
Designing and leading the development of backend services, distributed systems, and enterprise features at scale
Driving continuous improvement of our engineering culture through words and actions
Driving projects from initial ideation through the development lifecycle to production
Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators
Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.)
Hiring and developing the best engineers to build the future of Grafana
Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs
As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
You work well as a communicative member of a team of engineering professionals.
You earn trust by saying what you mean and doing what you say.
You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards.
You insist on the highest standards and work to develop the skills and knowledge of your fellow team members.
You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver.
You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively.
What will you be doing? (Role specifics)
As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure.
Hiring and developing the best engineers we can to deliver the future of Observability.
Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale
Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers
Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions
Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments
Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions
Advocating for our customers at every stage of the development lifecycle
What technical competencies are we looking for?
Deep professional experience writing production services, from ideation through to production operations at scale
Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale
Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms
Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries
Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale
Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale
Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters
Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing
Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture
What are your "nice to have" technical competencies?
Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers
Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy)
Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements
Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Europe; United Kingdom; Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We are looking for a highly skilled, hands-on Technical Team Lead to lead the global build and technical integration of Full MVNO systems. In this role, you will lead a dedicated Build Team responsible for architecting, integrating, testing, and commissioning end-to-end Full MVNO capabilities across global markets.
Operating under a Build-to-Run model, you and your team will build new MVNO capabilities and host MNO integrations from the ground up, execute rigorous testing, and hand over stable, operational systems to a dedicated Run team after launch. This role is ideal for someone with deep technical expertise in Mobile Core networks across voice, VoLTE, data, and SMS, strong knowledge of telecommunications regulations, and experience leading engineering and QA teams.
What You'll Do:
Lead, mentor and manage a team of seven engineers, QA specialists and Site Reliability Engineers responsible for operating the Mobile Core Network across its full lifecycle, from design, build and deployment through steady-state operations, change management, incident response and upgrades.
Manage the team’s work and people, covering sprint and capacity planning, prioritisation and stakeholder communication, alongside regular 1-to-1 meetings, fair and evidence-based performance reviews, and support for career growth.
Establish engineering best practices, automated testing strategy and technical handover standards.
Operate and manage the mobile core, built on a mix of CNFs and VNFs, from the subscriber database (HSS/HLR) through packet core, signalling (Diameter, SS7, DNS, GTP), voice and messaging platforms, ensuring end-to-end service readiness across data, voice and SMS, and working with NEPs, IPX/GRX partners, IaaS partners and Managed Service and SaaS providers.
Own the performance of the Mobile Core Network to meet 99.98% service uptime per year, defining and reporting on health KPIs (availability, attach and session success rates, call and SMS success rates, latency, packet loss and utilisation), supported by observability, monitoring and proactive alerting, and by preventative measures such as geo-redundant design, capacity forecasting, failover testing, post-incident reviews and problem management.
Own configuration management of the Core Network as a critical Day 2 discipline, including version-controlled configuration, change control, automated deployment and rollback, and configuration drift detection across all CNFs, VNFs and environments.
Work with the Build Team to take new systems into live operation, whether CNF, VNF, Managed Service or partner SaaS, by defining operational readiness and handover criteria, accepting systems into the Run Team once they meet them, and ensuring the team is trained, documented and equipped to operate them with minimal risk to service.
What You'll Bring:
5+ years hands-on in mobile core networks
2+ years leading a team of engineers and/or QA specialists in an agile or delivery-focused environment.
Strong working knowledge of both packet core and voice core, including the subscriber database (HSS/HLR), policy and charging, VoLTE and legacy circuit-switched voice.
Expertise across the signalling stack, including Diameter, SS7 and SIP.
Experience with messaging architecture and SMS routing, including interworking with other operators.
Strong delivery mindset across multiple concurrent rollout streams, with clear communication and the ability to produce documentation good enough to hand a system over on.
Nice to have
Automation experience: CI/CD pipelines, infrastructure as code (Terraform, Ansible), containerisation (Docker, Kubernetes) or automated signalling test frameworks.
Hands-on with core MVNO vendors such as Nokia, Ericsson, Mavenir, Oracle Communications, Cisco, Summa Networks, NetNumber or XIUS.
Cloud-native or virtualised network functions on AWS, Azure, GCP or private cloud.
Degree in telecommunications engineering, computer science, electrical engineering or similar.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £89,600 – £134,400
📍 Ireland: €76,800 – €115,200
📍 Western & Southern Europe: €50,800 – €130,200
📍 Central, Eastern Europe & Caucasus: €54,400 – €104,496
Your Home Destination 🛫
At Airalo, we use localized market data, so your compensation band depends on where you’re based. You can learn more about our compensation philosophy in our public handbook.
Most of our hires come in within the first half of the band, which leaves you room to grow, and you’ll see exactly what that looks like from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed the role’s requirements, we’re happy to discuss going higher.
We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff! 🎒✨
Location: Rome, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
WHY Deliveroo
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
What You’ll Be Doing
You’ll be joining the
Grocery & Retail
or
Restaurant
team.
This position is based in
Rome (Lazio).
We oversee relationships with high-volume strategic partners, using data-driven insights to navigate the rapidly evolving quick-commerce landscape.
Here’s what your day-to-day might look like:
Strategic Partnership Management:
Act as the primary consultant for a portfolio of different small and medium retail partners, building deep, long-term relationships.
Growth Consulting:
Use data manipulation and analysis to identify trends, increasing profitability and growth for both your partners and Deliveroo.
Revenue Generation:
Drive commercial value through upselling, cross-selling, and identifying new business opportunities within your portfolio.
Cross-Functional Leadership:
Collaborate with Marketing, Operations, and Customer Service to develop and implement bespoke solutions that solve partner challenges.
Operational Excellence:
Serve as the main point of contact for strategic partners, addressing complex issues with professional, timely, and scalable solutions.
What You’ll Need to Thrive
Essential:
Significant commercial experience
, with a background in retail, FMCG, or high-growth technology companies.
Knowledge of the food retail industry
, understanding the unique challenges and opportunities within the grocery sector.
Proven ability to manage long-term relationships
with strategic stakeholders and global brands.
Professional fluency in English
to collaborate with our global teams and partners.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 3
The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 – €45,000 gross per year, of which the
base salary
range is €31,320 – €37,000.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
Pay Range:
€36.000
—
€45.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Bristol
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Manager
on Via’s Operations team in the
UK
, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
Westlink
service, tackle real-time challenges, and ensure our riders are transported safely and on time.
This is an in-person position with the expectation that you will be onsite at least 3 days per week.
About the Role:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Partner with a broad, cross-functional team to develop and scale the processes, systems, and tools that drive continuous optimization and support rapid growth.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and coaching toward stronger performance in the field.
Turn rider and community feedback into concrete changes by spotting patterns and addressing root causes.
Act as the bridge between Via’s partners, drivers, and Via central teams, keeping everyone informed with clear, timely updates and resolving questions quickly.
About You:
Operationally experienced in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented and a confident communicator who builds trust with drivers, riders, teammates, and city partners, adapting their message and tone to each stakeholder, whether that’s partners, customers, or driver colleagues from diverse backgrounds.
Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen, even under pressure.
Analytically savvy and structured, using data and digital tools to prioritize effectively and improve our services.
Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
Fluent in English.
Valid driver’s license in the UK, class B.
Nice to have, but not required: Completed Certificate of Professional Competence (CPC) training and Qualified Transport Manager status would be a plus, as would experience in fixed-line bus operations.
Compensation and Benefits:
Becoming part of a company that was awarded for its commitment to social good.
Salary Range: £40,000–£45,000. Final salary will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health scheme offered through AXA.
Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents.
Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI).
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Bristol
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Manager
on Via’s Operations team in the
UK
, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
Westlink
service, tackle real-time challenges, and ensure our riders are transported safely and on time.
This is an in-person position with the expectation that you will be onsite at least 3 days per week.
About the Role:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Partner with a broad, cross-functional team to develop and scale the processes, systems, and tools that drive continuous optimization and support rapid growth.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and coaching toward stronger performance in the field.
Turn rider and community feedback into concrete changes by spotting patterns and addressing root causes.
Act as the bridge between Via’s partners, drivers, and Via central teams, keeping everyone informed with clear, timely updates and resolving questions quickly.
About You:
Operationally experienced in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented and a confident communicator who builds trust with drivers, riders, teammates, and city partners, adapting their message and tone to each stakeholder, whether that’s partners, customers, or driver colleagues from diverse backgrounds.
Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen, even under pressure.
Analytically savvy and structured, using data and digital tools to prioritize effectively and improve our services.
Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
Fluent in English.
Valid driver’s license in the UK, class B.
Nice to have, but not required: Completed Certificate of Professional Competence (CPC) training and Qualified Transport Manager status would be a plus, as would experience in fixed-line bus operations.
Compensation and Benefits:
Becoming part of a company that was awarded for its commitment to social good.
Salary Range: £40,000–£45,000. Final salary will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health scheme offered through AXA.
Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents.
Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI).
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In US, the base compensation range for this role is USD $167,000 - $209,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
In this position, you'll play a crucial role in shaping our go-to-market strategy and driving data-informed decision-making within the EMEA region. This position sits at the intersection of sales, strategy, and operations, offering the opportunity to significantly impact Notion's growth trajectory. You'll work closely with sales leadership and cross-functional teams to optimize processes, deliver actionable insights, and support key strategic initiatives. You will report directly to the Head of Field Strategy & Operations.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Partner with EMEA leadership team to define and drive strategy (e.g. territory mapping, long-term account planning, geographic expansion) and results for the region by conducting insightful analysis on local EMEA markets and customers
- Support the regional rhythm of the business, including business reviews, forecasting, and pipeline management cadences. Ensure that our global operating priorities are executed thoughtfully locally balancing regional nuance with
- Support regional sales leaders and sales teams in achieving their goals by providing actionable insights and visibility to sales performance metrics
- Build reporting and presentations for EMEA sales leadership to update on the state of the business, both up and across the organization
- Act as a partner to the EMEA sales team, providing hands-on operational support to drive deals forward and advising with decision-making
- Enable smooth, efficient deal execution by supporting day-to-day deal operations, including opportunity hygiene, quote preparation, and coordination of approvals and internal handoffs, helping sellers navigate processes and remove friction throughout the deal lifecycle
- Partner with the GTM Systems team to continuously enhance our sales technology stack to provide both a best-in-class experience for our sellers and a robust sales data environment
- Work with cross-functional teams including Legal, Finance, Product, Marketing, etc. as the primary operational counterpart on behalf of the EMEA sales org
- Maintain and embed global sales policies, processes, and procedures, driving discipline with regards to strategy execution
- Support global planning process locally, including target setting, capacity modeling, territory carving, etc.
- Surface on-the-ground observations and insights to global sales and RevOps leadership
SKILLS YOU'LL NEED TO BRING:
- 5+ years of strategy, operations, and analytics experience with a track record of driving growth - working in sales operations, preferably in a high-growth SaaS environment
- Expertise to quickly drill down into the business funnel for outbound and inbound sales motions, and how that connects to revenue
- Excellent analytical and quantitative modeling skills; ability to analyze and interpret data, provide actionable insights, and deliver measurable results
- Expert proficiency with core sales tools (e.g. Salesforce, Gong, Outreach, etc.) and best practices for sales data management
- Ability to apply AI-powered tools to accelerate analysis, uncover trends, and translate complex sales data into actionable business insights. Comfortable framing analytical questions, iterating on prompts, and validating AI-generated outputs with sound business judgment and rigorous data checks, while handling sensitive information responsibly
- Strong collaborator, works well with stakeholders, gains trust, enjoys working with people
- Demonstrates a senior presence and can convey complex information to executives clearly and concisely; can resolve tradeoffs. Effective communicator across levels and audiences
- Hands on and proactive, with a builders mentality.
- Maintaining high ownership mentality, demonstrated by developing projects of >6-12 months length
- Notion power user or desire to learn -- prior Notion experience is not required, but you have the ability and desire to become a pro
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €111,000 - €130,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote Poland
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The International Accelerator Engineering team is growing, and we're looking for a Senior Software Engineer to join us! We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people shaping how Affirm builds Direct-to-Consumer products for Canada, the UK, and future international markets. We build and own various products used by our consumers, like the Affirm App and other Direct to Consumer products across international markets. We are here to make sure we reach and provide useful tools to our users so they can experience honest financial products at their fullest.
Our work is agile and fast-paced, shipping new code to production for millions to use across geographies and rigorously measuring the impact it has on them. This role rewards curiosity, ownership, ability to zoom in and out, switch contexts often, also in an open contribution model, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there, while constantly looking for ways to get AI to increase productivity on a daily basis. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale.
If you want to build something new and operate it at scale – come join us!
What You'll Do:
· You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.
What We Look For:
· You have a total of 4+ years of experience as a software engineer.
· You are experienced in designing, developing and launching backend systems at scale technologies like Python, Kotlin, AWS, MySQL, and Kubernetes.
· You have experience shipping web apps using declarative UI frameworks like React or Vue.
- You efficiently use AI to assist you to deliver high quality products on a daily basis
· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
Total rewards
We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future.
In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits.
Base Pay Grade
- N
308,000 zł - 428,000 zł
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills.
In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially.
Equity Grade - 4 (awarded in US Dollars)
Affirm Holdings, Inc. Equity Grade example
Equity grade: 4
New hire equity: $32,000-$48,000
Annual Refresh: $10,000
Reward equity: $0-$150,000
Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month.
In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include:
Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge.
Comprehensive private healthcare through Lux Med's Platinum package.
A MultiSport card to support your health and well-being.
Learning and development programs to help you grow professionally.
Family healthcare support through Maven and parental leave support through Parentaly.
Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members.
Financial well-being support through Northstar, with unlimited access to Certified.
Financial Advisors and planning tools at no cost to you.
Employee Resource Groups (ERGs) that foster connection and inclusion.
Eligibility for creative tax benefits, subject to applicable law, role, and company policy.
Location - Remote Poland
The majority of our roles can be located anywhere in Poland.
**This job description is not a contractual document, and is not intended to have binding force.**
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote - United States
About You
You’re a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You’re a self-starter who’s good at triaging problems and working on the most important one. You’ve worked directly with customers for a long time and are comfortable being the face of the company to them. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and telling you they’re happy they partnered with you. Further, you’re a curious person, and you’d love the opportunity to work with a technology team that includes data scientists, algorithm experts, and front-end engineers to expand your knowledge.
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and with customers across many countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
About the Position
As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services.
Your specific responsibilities will include:
- Repaying our customers’ trust through ensuring they get live with our product and are thrilled with the results
- Understand the needs and roles within the enterprise organizations we work with and help to manage prioritizations and misalignments. If two people within a customer ask for different things, your team must understand how to prioritize for the success of the organization without hurting feelings
- Helping craft and dictate both internal and external narratives for what’s needed to make a customer successful
- Effectively asking for and managing engineering time to ensure important work for customers is prioritized and unimportant requests are resolved with minimal to no engineering resources
- Fielding and troubleshooting customer support requests
- Creating and updating customer documentation and training materials as needed
- Always looking for new ways you can make our integration process more robust and make customers feel even more successful
Requirements
- A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting
- Excellent communication and interpersonal skills
- Know what an API is and have interacted with them before
- Excellent ability to quickly understand the different roles in an organization, focus on the ones most important to a task, and craft clear narrative to get people behind your ideas
- Ability to convince and motivate those around you to do what you know is right
- Enjoy interacting with customers and solving new problems daily
- Ability and desire to learn quickly, think outside the box, and come up with solutions to problems
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior / Staff Data Engineer to build what the Agent Assist provider calls: the Bedrock Knowledge Base configuration, the OpenSearch Serverless collection, the versioned retrieval API, and the quality dashboard. You’ll own the retrieval workstream end to end, paired with the ingestion engineer, with technical direction from the Solution Architect.
This role carries the most technical risk in the engagement — entitlement filtering is a severity-one commitment. The mission: ship a retrieval API that returns the right passages, with citations, only to callers entitled to see them, at a latency and cost the client accepts, and that the client can version and operate after week 10.
WHAT YOU’LL DO
- Stand up the Bedrock Knowledge Base and OpenSearch Serverless vector collection in the client’s account from infrastructure code, with the embedding model, chunking strategy, and metadata fields the architect specified.
- Implement hybrid retrieval — vector plus keyword — with metadata filtering by taxonomy, source, status, and review date; tune top-k, score thresholds, and reranking against the golden question suite.
- Build the retrieval API on API Gateway and Lambda per the Integration Blueprint — versioned paths, authentication for the Agent Assist provider, per-client rate limits and usage metrics, structured error responses, and a citation payload with source URL, title, section, and last modified date.
- Enforce entitlement at query time by filtering on permission metadata the ingestion pipeline captures — no restricted passage is ever returned to an unentitled caller.
- Provide the Bedrock retrieve-and-generate reference endpoint used for pilot validation in weeks 7–9.
- Build the quality dashboard — relevance, grounding, and citation scores trended per run; permission test results; freshness lag per source; API latency and error rate; OpenSearch capacity.
- Support the contact center pilot in weeks 7–9 — capture retrieval misses, tune, and re-run the suite before each change ships.
- Write the retrieval and API runbooks including model change, re-embedding, and index rebuild procedures with cost implications.
- Pair with client platform owners in weeks 9–10 and hand over on the transition readiness checklist.
REQUIRED SKILLS & EXPERIENCE
- 4+ years as a software or ML engineer, with at least one RAG or enterprise search system delivered to production and measured with an evaluation suite — not just demos.
- Hands-on with Amazon Bedrock — Knowledge Bases, Retrieve and RetrieveAndGenerate APIs, embedding models — and Amazon OpenSearch Serverless vector search including hybrid queries and metadata filters.
- Python, with experience shipping Lambda-based APIs behind API Gateway including auth, versioning, and throttling.
- Infrastructure-as-code with Terraform or AWS CDK and CI for deployment into a client-owned account.
- Practical understanding of chunking, embedding model selection, reranking, and the trade-offs between relevance, latency, and cost.
- Experience building operational dashboards in CloudWatch or an equivalent tool.
PREFERRED QUALIFICATIONS
- AWS Certified Generative AI Developer Professional or AWS Certified Machine Learning Engineer Associate.
- Experience with RAG evaluation frameworks and metrics — faithfulness, context precision and recall, citation accuracy.
- Experience integrating with a contact center Agent Assist product as an API provider.
- Familiarity with Bedrock Guardrails and permission-aware retrieval patterns over Microsoft 365 content.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Data Engineer to build the four source connectors and ingestion pipeline that turns raw knowledge content into a governed, permission-tagged corpus in S3 and Amazon Bedrock Knowledge Bases. You’ll own the ingestion workstream end to end inside an architecture set by the Solution Architect, working paired with the retrieval engineer so no deliverable sits with one person.
The mission: get every in-scope item from four source systems into the index with its metadata, permissions, and lineage intact — on a sync schedule the client can tune, with retirement propagating on the next run.
WHAT YOU’LL DO
- Build the iKNOW connector against Oracle B2C Service knowledge APIs — full inventory extract, then incremental sync by modified date with article status and answer version captured.
- Build SharePoint, OneDrive, and Teams connectors on Microsoft Graph — site and drive enumeration, delta queries for incremental change, and capture of sharing and group membership as permission metadata on every item.
- Build the Sitecore connector against its content APIs for public web content in scope.
- Implement the ingestion pipeline — landing in S3 with per-source prefix convention, document conversion and text extraction, deduplication by content hash, metadata enrichment from taxonomy, and Bedrock Knowledge Base data source sync with chunking parameters set by the architect.
- Produce inventory extracts for content disposition reviews and counts that feed the end-of-Phase-1 re-baselining.
- Implement retirement handling — items marked retired or deleted at source are removed from the index on the next sync.
- Handle throttling and backoff for Oracle and Microsoft APIs, idempotent re-runs, and failure isolation per source so one connector’s outage does not stall the others.
- Instrument every pipeline stage with CloudWatch metrics and write the ingestion runbooks.
- Pair with client IT during weeks 7–10 so they can run, re-run, and extend the pipelines after transition.
REQUIRED SKILLS & EXPERIENCE
- 4+ years building data pipelines in production, at least 2 of them on AWS with Python.
- Hands-on with Microsoft Graph API for SharePoint and Teams content — delta queries, permissions, and throttling — or equivalent enterprise content platform experience.
- Experience landing unstructured content (HTML, Office documents, PDF, chat transcripts) into S3 and preparing it for search or vector indexing.
- Working knowledge of Amazon Bedrock Knowledge Bases data sources and sync behavior, or a comparable vector ingestion path on OpenSearch.
- Infrastructure-as-code experience with Terraform or AWS CDK and CI for pipeline deployment into a client-owned account.
- Comfortable working from a shared backlog in client repositories with documentation written as the work is done.
PREFERRED QUALIFICATIONS
- AWS Certified Data Engineer Associate.
- Prior integration with Oracle B2C Service or another Oracle Service Cloud product.
- Prior integration with Sitecore XM or XP content APIs.
- Experience with AWS Glue, Step Functions, or EventBridge for orchestration, and with document parsing libraries for Office and PDF formats.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior AI Quality & Evaluation Engineer to own the independent proof that retrieval works and that permissions hold. You’ll build and run the golden question suite, negative entitlement tests, and drift alarms that serve as acceptance gates — so the engineers who built the system are not grading their own work.
This is a 50% allocation role across weeks 3–10, drawn from a Quality Engineering or GRC background, reporting to the POD Lead and working day-to-day with the retrieval engineer.
WHAT YOU’LL DO
- Build the golden question suite from top contact drivers and needs workshops — question, expected source, expected passage, and acceptance thresholds for relevance, grounding, and citation accuracy, versioned alongside the content it tests.
- Build the negative entitlement test set — queries issued under unentitled identities that must return no restricted passage, with any failure raised as a severity-one alarm.
- Build freshness and retirement tests — source-modified-to-index-available lag per item against the agreed threshold, and verification that retired items disappear on the next sync.
- Automate the harness to run on schedule and after every content, configuration, or model change — publishing scores to the quality dashboard with trend lines and regression alarms.
- Define the QA gate content analysts apply to remediated content.
- Run the suite before every pilot change in weeks 7–9 and report misses with root cause — content, chunking, ranking, or permissions — to the right owner.
- Write the evaluation runbook and train client stewards and platform owners to add questions, re-run the suite, and interpret regressions.
REQUIRED SKILLS & EXPERIENCE
- 3+ years in software quality engineering or test automation with Python, including building test harnesses that run in CI on a schedule.
- Hands-on evaluation of a search or RAG system in production — writing ground truth sets, scoring relevance and grounding, and tracking drift over time.
- Experience designing security-focused negative tests — authorization, entitlement, data exposure — and reporting them at the severity a client security team expects.
- Ability to work in AWS — invoking Bedrock and OpenSearch APIs, reading CloudWatch, deploying a scheduled job with infrastructure code.
- Clear written reporting; the suite’s output is read by client stewards, not only engineers.
PREFERRED QUALIFICATIONS
- AWS Certified AI Practitioner or Machine Learning Engineer Associate.
- Experience with RAG evaluation libraries and LLM-as-judge scoring with human calibration.
- Contact center or knowledge management domain exposure.
- Familiarity with SOC 2 or ISO 27001 evidence practices.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
ГибридseniorTokyo
ОфисjuniorCopenhagen
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited Kingdom; Dublin; Hungary; Bulgaria; Switzerland; Denmark; Poland; Warsaw; Sweden; Zurich; Stockholm; London; Czechia; UAE; Berlin; This role is remote-first, so it can be executed globally, with the ability to operate in GMT-5 to GMT+8 timezones required
United States (Remote); We are looking for candidates in the US and Canada
Canada (Remote); We are looking for candidates in the US and Canada
УдалённоleadEurope; United Kingdom; Spain; We sincerely thank all applicants in advance for submitting their interest in this opportunity
Rome, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
География найма не уточнена
География найма не уточнена
seniorUnited States (Remote); We are considering candidates from US and Canada only (EST time zone)
Dublin, Ireland
УдалённоseniorRemote Poland; We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley