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Location: Metro Manila, Philippines About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding

Location: Cape Town, South Africa About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding

Location: Manila, Philippines About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Cape Town, South Africa About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Latvia About the Client We're helping a growing AI and process automation consultancy based in Munich, Germany find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions. The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations. The Role We're looking for a Senior AI Automation Engineer who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations. You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient. Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization. This isn't a role for someone who only builds simple automations. We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development. Role Details Commitment: Full-Time (40 hours/week) Working Hours: CET Location: Fully Remote Engagement: Independent Contractor Monthly Rate: $1,800-$2,400 (can be higher, depending on level of experience) What You'll Do AI Automation & Workflow Development Design, build, and maintain complex automation workflows using n8n, Make.com, and Zapier . Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models. Build and optimize HubSpot CRM automations , including contacts, deals, pipelines, properties, and workflows. Develop AI-powered solutions and agents for sales, research, customer support, and other business processes. Troubleshoot and optimize workflows for reliability, scalability, and maintainability. Software Development & AI Systems Develop custom integrations, scripts, and applications using JavaScript/TypeScript and/or Python . Design robust system architectures involving APIs, webhooks, databases, and authentication. Build RAG (Retrieval-Augmented Generation) systems using LLMs, embeddings, document retrieval, and vector databases. Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient. Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems. Project Ownership & Collaboration Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization. Translate business requirements into practical technical solutions. Collaborate with the founder and delivery team on technical decisions and project execution. Maintain clear documentation and high standards of quality. Proactively identify opportunities to improve systems, workflows, and development processes. What We're Looking For Must-Haves Several years (at least 3+) of professional software development experience , complemented by substantial hands-on automation engineering experience. Advanced proficiency in n8n and Make.com , including complex, multi-step workflows and integrations. Strong hands-on experience with HubSpot CRM , including its data structures, pipelines, properties, and automation capabilities. Practical experience building RAG-based AI systems , including LLM integrations, embeddings, document retrieval, and vector databases. Strong programming skills in JavaScript/TypeScript and/or Python . Solid understanding of APIs, webhooks, databases, authentication, and system architecture. Experience developing AI-powered workflows, LLM integrations, and AI agents. Ability to independently design, troubleshoot, and deliver complex technical solutions. Excellent written and spoken English, with the ability to communicate technical concepts clearly. Nice-to-Haves Experience with Zapier, Close CRM, or other automation and CRM platforms . Familiarity with Claude Code or similar AI-assisted development tools. Experience building custom business applications or replacing/extending SaaS platforms. Background in an AI automation consultancy, agency, or client-facing technical environment. Previous technical leadership experience. Ideal Candidate Profile You're a software engineer at heart who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable. You're analytical, structured, detail-oriented, and methodical in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes. You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision. Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems. Why Join? Work on complex AI automation, RAG, CRM integration, and custom software projects. Collaborate closely with the founder of a growing AI consultancy serving the DACH market. Take ownership of technical solutions with significant autonomy. Help shape technical standards, processes, and future engineering capabilities. Join a long-term, fully remote opportunity with room for professional growth. Recruitment Process Initial Interview with Bamboo Works Client Interview Technical Assessment / Test Assignment Offer & Onboarding The technical assessment will take place after the interview stage.

Location: Serbia About the Client We're helping a growing AI and process automation consultancy based in Munich, Germany find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions. The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations. The Role We're looking for a Senior AI Automation Engineer who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations. You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient. Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization. This isn't a role for someone who only builds simple automations. We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development. Role Details Commitment: Full-Time (40 hours/week) Working Hours: CET Location: Fully Remote Engagement: Independent Contractor Monthly Rate: $1,800-$2,400 (can be higher, depending on level of experience) What You'll Do AI Automation & Workflow Development Design, build, and maintain complex automation workflows using n8n, Make.com, and Zapier . Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models. Build and optimize HubSpot CRM automations , including contacts, deals, pipelines, properties, and workflows. Develop AI-powered solutions and agents for sales, research, customer support, and other business processes. Troubleshoot and optimize workflows for reliability, scalability, and maintainability. Software Development & AI Systems Develop custom integrations, scripts, and applications using JavaScript/TypeScript and/or Python . Design robust system architectures involving APIs, webhooks, databases, and authentication. Build RAG (Retrieval-Augmented Generation) systems using LLMs, embeddings, document retrieval, and vector databases. Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient. Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems. Project Ownership & Collaboration Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization. Translate business requirements into practical technical solutions. Collaborate with the founder and delivery team on technical decisions and project execution. Maintain clear documentation and high standards of quality. Proactively identify opportunities to improve systems, workflows, and development processes. What We're Looking For Must-Haves Several years (at least 3+) of professional software development experience , complemented by substantial hands-on automation engineering experience. Advanced proficiency in n8n and Make.com , including complex, multi-step workflows and integrations. Strong hands-on experience with HubSpot CRM , including its data structures, pipelines, properties, and automation capabilities. Practical experience building RAG-based AI systems , including LLM integrations, embeddings, document retrieval, and vector databases. Strong programming skills in JavaScript/TypeScript and/or Python . Solid understanding of APIs, webhooks, databases, authentication, and system architecture. Experience developing AI-powered workflows, LLM integrations, and AI agents. Ability to independently design, troubleshoot, and deliver complex technical solutions. Excellent written and spoken English, with the ability to communicate technical concepts clearly. Nice-to-Haves Experience with Zapier, Close CRM, or other automation and CRM platforms . Familiarity with Claude Code or similar AI-assisted development tools. Experience building custom business applications or replacing/extending SaaS platforms. Background in an AI automation consultancy, agency, or client-facing technical environment. Previous technical leadership experience. Ideal Candidate Profile You're a software engineer at heart who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable. You're analytical, structured, detail-oriented, and methodical in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes. You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision. Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems. Why Join? Work on complex AI automation, RAG, CRM integration, and custom software projects. Collaborate closely with the founder of a growing AI consultancy serving the DACH market. Take ownership of technical solutions with significant autonomy. Help shape technical standards, processes, and future engineering capabilities. Join a long-term, fully remote opportunity with room for professional growth. Recruitment Process Initial Interview with Bamboo Works Client Interview Technical Assessment / Test Assignment Offer & Onboarding The technical assessment will take place after the interview stage.

Location: Belarus About the Client We're helping a growing AI and process automation consultancy based in Munich, Germany find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions. The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations. The Role We're looking for a Senior AI Automation Engineer who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations. You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient. Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization. This isn't a role for someone who only builds simple automations. We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development. Role Details Commitment: Full-Time (40 hours/week) Working Hours: CET Location: Fully Remote Engagement: Independent Contractor Monthly Rate: $1,800-$2,400 (can be higher, depending on level of experience) What You'll Do AI Automation & Workflow Development Design, build, and maintain complex automation workflows using n8n, Make.com, and Zapier . Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models. Build and optimize HubSpot CRM automations , including contacts, deals, pipelines, properties, and workflows. Develop AI-powered solutions and agents for sales, research, customer support, and other business processes. Troubleshoot and optimize workflows for reliability, scalability, and maintainability. Software Development & AI Systems Develop custom integrations, scripts, and applications using JavaScript/TypeScript and/or Python . Design robust system architectures involving APIs, webhooks, databases, and authentication. Build RAG (Retrieval-Augmented Generation) systems using LLMs, embeddings, document retrieval, and vector databases. Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient. Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems. Project Ownership & Collaboration Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization. Translate business requirements into practical technical solutions. Collaborate with the founder and delivery team on technical decisions and project execution. Maintain clear documentation and high standards of quality. Proactively identify opportunities to improve systems, workflows, and development processes. What We're Looking For Must-Haves Several years (at least 3+) of professional software development experience , complemented by substantial hands-on automation engineering experience. Advanced proficiency in n8n and Make.com , including complex, multi-step workflows and integrations. Strong hands-on experience with HubSpot CRM , including its data structures, pipelines, properties, and automation capabilities. Practical experience building RAG-based AI systems , including LLM integrations, embeddings, document retrieval, and vector databases. Strong programming skills in JavaScript/TypeScript and/or Python . Solid understanding of APIs, webhooks, databases, authentication, and system architecture. Experience developing AI-powered workflows, LLM integrations, and AI agents. Ability to independently design, troubleshoot, and deliver complex technical solutions. Excellent written and spoken English, with the ability to communicate technical concepts clearly. Nice-to-Haves Experience with Zapier, Close CRM, or other automation and CRM platforms . Familiarity with Claude Code or similar AI-assisted development tools. Experience building custom business applications or replacing/extending SaaS platforms. Background in an AI automation consultancy, agency, or client-facing technical environment. Previous technical leadership experience. Ideal Candidate Profile You're a software engineer at heart who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable. You're analytical, structured, detail-oriented, and methodical in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes. You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision. Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems. Why Join? Work on complex AI automation, RAG, CRM integration, and custom software projects. Collaborate closely with the founder of a growing AI consultancy serving the DACH market. Take ownership of technical solutions with significant autonomy. Help shape technical standards, processes, and future engineering capabilities. Join a long-term, fully remote opportunity with room for professional growth. Recruitment Process Initial Interview with Bamboo Works Client Interview Technical Assessment / Test Assignment Offer & Onboarding The technical assessment will take place after the interview stage.

Location: Poland About the Client We're helping a growing AI and process automation consultancy based in Munich, Germany find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions. The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations. The Role We're looking for a Senior AI Automation Engineer who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations. You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient. Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization. This isn't a role for someone who only builds simple automations. We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development. Role Details Commitment: Full-Time (40 hours/week) Working Hours: CET Location: Fully Remote Engagement: Independent Contractor Monthly Rate: $1,800-$2,400 (can be higher, depending on level of experience) What You'll Do AI Automation & Workflow Development Design, build, and maintain complex automation workflows using n8n, Make.com, and Zapier . Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models. Build and optimize HubSpot CRM automations , including contacts, deals, pipelines, properties, and workflows. Develop AI-powered solutions and agents for sales, research, customer support, and other business processes. Troubleshoot and optimize workflows for reliability, scalability, and maintainability. Software Development & AI Systems Develop custom integrations, scripts, and applications using JavaScript/TypeScript and/or Python . Design robust system architectures involving APIs, webhooks, databases, and authentication. Build RAG (Retrieval-Augmented Generation) systems using LLMs, embeddings, document retrieval, and vector databases. Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient. Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems. Project Ownership & Collaboration Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization. Translate business requirements into practical technical solutions. Collaborate with the founder and delivery team on technical decisions and project execution. Maintain clear documentation and high standards of quality. Proactively identify opportunities to improve systems, workflows, and development processes. What We're Looking For Must-Haves Several years (at least 3+) of professional software development experience , complemented by substantial hands-on automation engineering experience. Advanced proficiency in n8n and Make.com , including complex, multi-step workflows and integrations. Strong hands-on experience with HubSpot CRM , including its data structures, pipelines, properties, and automation capabilities. Practical experience building RAG-based AI systems , including LLM integrations, embeddings, document retrieval, and vector databases. Strong programming skills in JavaScript/TypeScript and/or Python . Solid understanding of APIs, webhooks, databases, authentication, and system architecture. Experience developing AI-powered workflows, LLM integrations, and AI agents. Ability to independently design, troubleshoot, and deliver complex technical solutions. Excellent written and spoken English, with the ability to communicate technical concepts clearly. Nice-to-Haves Experience with Zapier, Close CRM, or other automation and CRM platforms . Familiarity with Claude Code or similar AI-assisted development tools. Experience building custom business applications or replacing/extending SaaS platforms. Background in an AI automation consultancy, agency, or client-facing technical environment. Previous technical leadership experience. Ideal Candidate Profile You're a software engineer at heart who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable. You're analytical, structured, detail-oriented, and methodical in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes. You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision. Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems. Why Join? Work on complex AI automation, RAG, CRM integration, and custom software projects. Collaborate closely with the founder of a growing AI consultancy serving the DACH market. Take ownership of technical solutions with significant autonomy. Help shape technical standards, processes, and future engineering capabilities. Join a long-term, fully remote opportunity with room for professional growth. Recruitment Process Initial Interview with Bamboo Works Client Interview Technical Assessment / Test Assignment Offer & Onboarding The technical assessment will take place after the interview stage.

Location: Cape Town, South Africa About the Client We're helping a growing AI and process automation consultancy based in Munich, Germany find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions. The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations. The Role We're looking for a Senior AI Automation Engineer who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations. You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient. Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization. This isn't a role for someone who only builds simple automations. We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development. Role Details Commitment: Full-Time (40 hours/week) Working Hours: CET Location: Fully Remote Engagement: Independent Contractor Monthly Rate: $1,800-$2,400 (can be higher, depending on level of experience) What You'll Do AI Automation & Workflow Development Design, build, and maintain complex automation workflows using n8n, Make.com, and Zapier . Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models. Build and optimize HubSpot CRM automations , including contacts, deals, pipelines, properties, and workflows. Develop AI-powered solutions and agents for sales, research, customer support, and other business processes. Troubleshoot and optimize workflows for reliability, scalability, and maintainability. Software Development & AI Systems Develop custom integrations, scripts, and applications using JavaScript/TypeScript and/or Python . Design robust system architectures involving APIs, webhooks, databases, and authentication. Build RAG (Retrieval-Augmented Generation) systems using LLMs, embeddings, document retrieval, and vector databases. Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient. Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems. Project Ownership & Collaboration Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization. Translate business requirements into practical technical solutions. Collaborate with the founder and delivery team on technical decisions and project execution. Maintain clear documentation and high standards of quality. Proactively identify opportunities to improve systems, workflows, and development processes. What We're Looking For Must-Haves Several years (at least 3+) of professional software development experience , complemented by substantial hands-on automation engineering experience. Advanced proficiency in n8n and Make.com , including complex, multi-step workflows and integrations. Strong hands-on experience with HubSpot CRM , including its data structures, pipelines, properties, and automation capabilities. Practical experience building RAG-based AI systems , including LLM integrations, embeddings, document retrieval, and vector databases. Strong programming skills in JavaScript/TypeScript and/or Python . Solid understanding of APIs, webhooks, databases, authentication, and system architecture. Experience developing AI-powered workflows, LLM integrations, and AI agents. Ability to independently design, troubleshoot, and deliver complex technical solutions. Excellent written and spoken English, with the ability to communicate technical concepts clearly. Nice-to-Haves Experience with Zapier, Close CRM, or other automation and CRM platforms . Familiarity with Claude Code or similar AI-assisted development tools. Experience building custom business applications or replacing/extending SaaS platforms. Background in an AI automation consultancy, agency, or client-facing technical environment. Previous technical leadership experience. Ideal Candidate Profile You're a software engineer at heart who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable. You're analytical, structured, detail-oriented, and methodical in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes. You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision. Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems. Why Join? Work on complex AI automation, RAG, CRM integration, and custom software projects. Collaborate closely with the founder of a growing AI consultancy serving the DACH market. Take ownership of technical solutions with significant autonomy. Help shape technical standards, processes, and future engineering capabilities. Join a long-term, fully remote opportunity with room for professional growth. Recruitment Process Initial Interview with Bamboo Works Client Interview Technical Assessment / Test Assignment Offer & Onboarding The technical assessment will take place after the interview stage.

Location: Metro Manila, Philippines About the Client We're helping a growing AI and process automation consultancy based in Munich, Germany find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions. The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations. The Role We're looking for a Senior AI Automation Engineer who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations. You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient. Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization. This isn't a role for someone who only builds simple automations. We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development. Role Details Commitment: Full-Time (40 hours/week) Working Hours: CET Location: Fully Remote Engagement: Independent Contractor Monthly Rate: $1,800-$2,400 (can be higher, depending on level of experience) What You'll Do AI Automation & Workflow Development Design, build, and maintain complex automation workflows using n8n, Make.com, and Zapier . Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models. Build and optimize HubSpot CRM automations , including contacts, deals, pipelines, properties, and workflows. Develop AI-powered solutions and agents for sales, research, customer support, and other business processes. Troubleshoot and optimize workflows for reliability, scalability, and maintainability. Software Development & AI Systems Develop custom integrations, scripts, and applications using JavaScript/TypeScript and/or Python . Design robust system architectures involving APIs, webhooks, databases, and authentication. Build RAG (Retrieval-Augmented Generation) systems using LLMs, embeddings, document retrieval, and vector databases. Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient. Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems. Project Ownership & Collaboration Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization. Translate business requirements into practical technical solutions. Collaborate with the founder and delivery team on technical decisions and project execution. Maintain clear documentation and high standards of quality. Proactively identify opportunities to improve systems, workflows, and development processes. What We're Looking For Must-Haves Several years (at least 3+) of professional software development experience , complemented by substantial hands-on automation engineering experience. Advanced proficiency in n8n and Make.com , including complex, multi-step workflows and integrations. Strong hands-on experience with HubSpot CRM , including its data structures, pipelines, properties, and automation capabilities. Practical experience building RAG-based AI systems , including LLM integrations, embeddings, document retrieval, and vector databases. Strong programming skills in JavaScript/TypeScript and/or Python . Solid understanding of APIs, webhooks, databases, authentication, and system architecture. Experience developing AI-powered workflows, LLM integrations, and AI agents. Ability to independently design, troubleshoot, and deliver complex technical solutions. Excellent written and spoken English, with the ability to communicate technical concepts clearly. Nice-to-Haves Experience with Zapier, Close CRM, or other automation and CRM platforms . Familiarity with Claude Code or similar AI-assisted development tools. Experience building custom business applications or replacing/extending SaaS platforms. Background in an AI automation consultancy, agency, or client-facing technical environment. Previous technical leadership experience. Ideal Candidate Profile You're a software engineer at heart who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable. You're analytical, structured, detail-oriented, and methodical in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes. You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision. Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems. Why Join? Work on complex AI automation, RAG, CRM integration, and custom software projects. Collaborate closely with the founder of a growing AI consultancy serving the DACH market. Take ownership of technical solutions with significant autonomy. Help shape technical standards, processes, and future engineering capabilities. Join a long-term, fully remote opportunity with room for professional growth. Recruitment Process Initial Interview with Bamboo Works Client Interview Technical Assessment / Test Assignment Offer & Onboarding The technical assessment will take place after the interview stage.

Location: Bucharest, Hungary About the Client We're helping a growing AI and process automation consultancy based in Munich, Germany find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions. The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations. The Role We're looking for a Senior AI Automation Engineer who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations. You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient. Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization. This isn't a role for someone who only builds simple automations. We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development. Role Details Commitment: Full-Time (40 hours/week) Working Hours: CET Location: Fully Remote Engagement: Independent Contractor Monthly Rate: $1,800-$2,400 (can be higher, depending on level of experience) What You'll Do AI Automation & Workflow Development Design, build, and maintain complex automation workflows using n8n, Make.com, and Zapier . Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models. Build and optimize HubSpot CRM automations , including contacts, deals, pipelines, properties, and workflows. Develop AI-powered solutions and agents for sales, research, customer support, and other business processes. Troubleshoot and optimize workflows for reliability, scalability, and maintainability. Software Development & AI Systems Develop custom integrations, scripts, and applications using JavaScript/TypeScript and/or Python . Design robust system architectures involving APIs, webhooks, databases, and authentication. Build RAG (Retrieval-Augmented Generation) systems using LLMs, embeddings, document retrieval, and vector databases. Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient. Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems. Project Ownership & Collaboration Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization. Translate business requirements into practical technical solutions. Collaborate with the founder and delivery team on technical decisions and project execution. Maintain clear documentation and high standards of quality. Proactively identify opportunities to improve systems, workflows, and development processes. What We're Looking For Must-Haves Several years (at least 3+) of professional software development experience , complemented by substantial hands-on automation engineering experience. Advanced proficiency in n8n and Make.com , including complex, multi-step workflows and integrations. Strong hands-on experience with HubSpot CRM , including its data structures, pipelines, properties, and automation capabilities. Practical experience building RAG-based AI systems , including LLM integrations, embeddings, document retrieval, and vector databases. Strong programming skills in JavaScript/TypeScript and/or Python . Solid understanding of APIs, webhooks, databases, authentication, and system architecture. Experience developing AI-powered workflows, LLM integrations, and AI agents. Ability to independently design, troubleshoot, and deliver complex technical solutions. Excellent written and spoken English, with the ability to communicate technical concepts clearly. Nice-to-Haves Experience with Zapier, Close CRM, or other automation and CRM platforms . Familiarity with Claude Code or similar AI-assisted development tools. Experience building custom business applications or replacing/extending SaaS platforms. Background in an AI automation consultancy, agency, or client-facing technical environment. Previous technical leadership experience. Ideal Candidate Profile You're a software engineer at heart who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable. You're analytical, structured, detail-oriented, and methodical in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes. You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision. Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems. Why Join? Work on complex AI automation, RAG, CRM integration, and custom software projects. Collaborate closely with the founder of a growing AI consultancy serving the DACH market. Take ownership of technical solutions with significant autonomy. Help shape technical standards, processes, and future engineering capabilities. Join a long-term, fully remote opportunity with room for professional growth. Recruitment Process Initial Interview with Bamboo Works Client Interview Technical Assessment / Test Assignment Offer & Onboarding The technical assessment will take place after the interview stage.

Location: Argentina About the Client We're helping a growing AI and process automation consultancy based in Munich, Germany find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions. The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations. The Role We're looking for a Senior AI Automation Engineer who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations. You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient. Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization. This isn't a role for someone who only builds simple automations. We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development. Role Details Commitment: Full-Time (40 hours/week) Working Hours: CET Location: Fully Remote Engagement: Independent Contractor Monthly Rate: $1,800-$2,400 (can be higher, depending on level of experience) What You'll Do AI Automation & Workflow Development Design, build, and maintain complex automation workflows using n8n, Make.com, and Zapier . Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models. Build and optimize HubSpot CRM automations , including contacts, deals, pipelines, properties, and workflows. Develop AI-powered solutions and agents for sales, research, customer support, and other business processes. Troubleshoot and optimize workflows for reliability, scalability, and maintainability. Software Development & AI Systems Develop custom integrations, scripts, and applications using JavaScript/TypeScript and/or Python . Design robust system architectures involving APIs, webhooks, databases, and authentication. Build RAG (Retrieval-Augmented Generation) systems using LLMs, embeddings, document retrieval, and vector databases. Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient. Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems. Project Ownership & Collaboration Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization. Translate business requirements into practical technical solutions. Collaborate with the founder and delivery team on technical decisions and project execution. Maintain clear documentation and high standards of quality. Proactively identify opportunities to improve systems, workflows, and development processes. What We're Looking For Must-Haves Several years (at least 3+) of professional software development experience , complemented by substantial hands-on automation engineering experience. Advanced proficiency in n8n and Make.com , including complex, multi-step workflows and integrations. Strong hands-on experience with HubSpot CRM , including its data structures, pipelines, properties, and automation capabilities. Practical experience building RAG-based AI systems , including LLM integrations, embeddings, document retrieval, and vector databases. Strong programming skills in JavaScript/TypeScript and/or Python . Solid understanding of APIs, webhooks, databases, authentication, and system architecture. Experience developing AI-powered workflows, LLM integrations, and AI agents. Ability to independently design, troubleshoot, and deliver complex technical solutions. Excellent written and spoken English, with the ability to communicate technical concepts clearly. Nice-to-Haves Experience with Zapier, Close CRM, or other automation and CRM platforms . Familiarity with Claude Code or similar AI-assisted development tools. Experience building custom business applications or replacing/extending SaaS platforms. Background in an AI automation consultancy, agency, or client-facing technical environment. Previous technical leadership experience. Ideal Candidate Profile You're a software engineer at heart who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable. You're analytical, structured, detail-oriented, and methodical in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes. You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision. Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems. Why Join? Work on complex AI automation, RAG, CRM integration, and custom software projects. Collaborate closely with the founder of a growing AI consultancy serving the DACH market. Take ownership of technical solutions with significant autonomy. Help shape technical standards, processes, and future engineering capabilities. Join a long-term, fully remote opportunity with room for professional growth. Recruitment Process Initial Interview with Bamboo Works Client Interview Technical Assessment / Test Assignment Offer & Onboarding The technical assessment will take place after the interview stage.

Location: Brazil About the Client We're helping a growing AI and process automation consultancy based in Munich, Germany find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions. The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations. The Role We're looking for a Senior AI Automation Engineer who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations. You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient. Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization. This isn't a role for someone who only builds simple automations. We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development. Role Details Commitment: Full-Time (40 hours/week) Working Hours: CET Location: Fully Remote Engagement: Independent Contractor Monthly Rate: $1,800-$2,400 (can be higher, depending on level of experience) What You'll Do AI Automation & Workflow Development Design, build, and maintain complex automation workflows using n8n, Make.com, and Zapier . Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models. Build and optimize HubSpot CRM automations , including contacts, deals, pipelines, properties, and workflows. Develop AI-powered solutions and agents for sales, research, customer support, and other business processes. Troubleshoot and optimize workflows for reliability, scalability, and maintainability. Software Development & AI Systems Develop custom integrations, scripts, and applications using JavaScript/TypeScript and/or Python . Design robust system architectures involving APIs, webhooks, databases, and authentication. Build RAG (Retrieval-Augmented Generation) systems using LLMs, embeddings, document retrieval, and vector databases. Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient. Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems. Project Ownership & Collaboration Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization. Translate business requirements into practical technical solutions. Collaborate with the founder and delivery team on technical decisions and project execution. Maintain clear documentation and high standards of quality. Proactively identify opportunities to improve systems, workflows, and development processes. What We're Looking For Must-Haves Several years (at least 3+) of professional software development experience , complemented by substantial hands-on automation engineering experience. Advanced proficiency in n8n and Make.com , including complex, multi-step workflows and integrations. Strong hands-on experience with HubSpot CRM , including its data structures, pipelines, properties, and automation capabilities. Practical experience building RAG-based AI systems , including LLM integrations, embeddings, document retrieval, and vector databases. Strong programming skills in JavaScript/TypeScript and/or Python . Solid understanding of APIs, webhooks, databases, authentication, and system architecture. Experience developing AI-powered workflows, LLM integrations, and AI agents. Ability to independently design, troubleshoot, and deliver complex technical solutions. Excellent written and spoken English, with the ability to communicate technical concepts clearly. Nice-to-Haves Experience with Zapier, Close CRM, or other automation and CRM platforms . Familiarity with Claude Code or similar AI-assisted development tools. Experience building custom business applications or replacing/extending SaaS platforms. Background in an AI automation consultancy, agency, or client-facing technical environment. Previous technical leadership experience. Ideal Candidate Profile You're a software engineer at heart who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable. You're analytical, structured, detail-oriented, and methodical in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes. You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision. Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems. Why Join? Work on complex AI automation, RAG, CRM integration, and custom software projects. Collaborate closely with the founder of a growing AI consultancy serving the DACH market. Take ownership of technical solutions with significant autonomy. Help shape technical standards, processes, and future engineering capabilities. Join a long-term, fully remote opportunity with room for professional growth. Recruitment Process Initial Interview with Bamboo Works Client Interview Technical Assessment / Test Assignment Offer & Onboarding The technical assessment will take place after the interview stage.

Location: ON, United Kingdom Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale. You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time. What You Will Own The creative standard. Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first. The team. A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste. The production process. Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it. Creator and talent alignment. You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction. New client launches. The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time. The senior creative voice. When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team. What We Are Looking For You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them. You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen. You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run. You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct. You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it. Compensation & Location $200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best

Location: Miami, FL, United States Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale. You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time. What You Will Own The creative standard. Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first. The team. A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste. The production process. Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it. Creator and talent alignment. You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction. New client launches. The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time. The senior creative voice. When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team. What We Are Looking For You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them. You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen. You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run. You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct. You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it. Compensation & Location $200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best

Location: New York, NY, United States Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale. You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time. What You Will Own The creative standard. Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first. The team. A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste. The production process. Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it. Creator and talent alignment. You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction. New client launches. The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time. The senior creative voice. When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team. What We Are Looking For You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them. You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen. You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run. You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct. You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it. Compensation & Location $200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best

Location: Toronto, ON, Canada Who We Are Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: • A creator marketplace managing over 80,000 influencer partnerships monthly • An AI-powered platform to streamline discovery, outreach, and whitelisting • Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. The Role We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale. You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time. What You Will Own The creative standard. Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first. The team. A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste. The production process. Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it. Creator and talent alignment. You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction. New client launches. The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time. The senior creative voice. When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team. What We Are Looking For You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them. You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen. You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run. You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct. You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it. Compensation & Location $200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best

Location: Manila, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review. This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction. You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most. What You Will Own Strategic project delivery. Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion. Founder operating rhythm. Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned. Research and analysis. Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations. Communication and briefings. Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction. Risk and blocker removal. Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down. Systems and playbooks. Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight. AI fluency. Use AI as a core part of your workflow, from research and analysis to automation of recurring work. What We Are Looking For You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them. You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen. You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature. You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence. You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree. Nice to Have Experience in a founder-led, high-growth or agency environment Experience in performance marketing, DTC or creator-driven businesses Experience building automations or AI-assisted workflows Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.