Location: Remote; United States; New York; Boston; Washington, D.C.
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of our teams, hubs, and workflows is growing quickly. Our People Partners play a critical role in enabling leads, supporting peeps, and protecting performance and culture as we grow. As a People Partner at ElevenLabs, you'll sit at the intersection of leadership coaching, organisational design, performance, and day-to-day people guidance.
You'll be the dedicated People Partner for our entire Revenue organisation across North America and LATAM, working closely with the Revenue leadership team to understand their rhythms, challenges, and talent needs deeply. You'll meet proactively with leads and teams, unblock people issues, and help architect the organisation ahead of scale, with Employee Relations and employment counsel on hand when cases need them.
This is a high-impact role for someone who can context-switch quickly, advise with confidence, build trust across functions, and bring clarity and calm to fast-moving environments.
YOU WILL
- Act as the dedicated People Partner for Revenue across North America and LATAM, owning the people agenda for the organisation end to end.
- Partner deeply with the Revenue leadership team to improve team health, performance, talent density, and organizational clarity.
- Run proactive 1:1 sessions with leads, surfacing issues early and guiding leads through People challenges and change.
- Lead organisational design for Revenue as it scales, advising on spans and layers, team structures, staffing needs, capability gaps, and succession planning.
- Support key People programs (performance reviews, engagement, recognition, and lead enablement) for the Revenue org.
- Collaborate with Employee Relations and employment counsel on investigations, complex performance cases, and early-stage ER issues, escalating at the right time.
- Identify patterns across teams and regions and turn them into insights, frameworks, or new People initiatives that help us scale smoothly.
- Partner closely with the Revenue People Partner for International to compare themes and surface them upwards to our CRO.
- Partner with People Ops & Compliance teams to support terminations, mobility, local requirements, and compliance-heavy workflows across North America and LATAM.
REQUIREMENTS
- Experience supporting senior leaders and teams through the full range of people topics: performance, relations, coaching, growth, restructuring, and organizational design.
- Hands-on organizational design experience, including spans and layers, team structures, and succession planning.
- Experience guiding leaders and teams through change, such as restructures, team moves, or new ways of working.
- Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness.
- Comfortable working alongside Employee Relations and employment counsel on sensitive cases.
- Ability to thrive in a high-velocity, ambiguous environment and make decisions with incomplete information.
- Comfortable owning both strategic partnership and hands-on execution, as the dedicated People Partner for North America and LATAM.
Experience partnering with teams in North America and LATAM, or an understanding of how People practices and employment norms differ across those regions, is a plus.
Location
This role is remote-first, so it can be executed from anywhere in on the East Coast USA
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Remote; United States; New York; Boston; Washington, D.C.
Location: Remote; Dublin; New York; London
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of how we support our people through performance, conflict, and change is growing quickly. Our Employee Relations (ER) Partners protect fairness, consistency, and trust as we grow. You'll own our most sensitive and complex People cases, so that leads can act early.
As an ER Partner at ElevenLabs, you'll lead formal performance processes, investigations, grievances, and disciplinary matters from start to finish, working closely with Legal and outside counsel across many jurisdictions. You'll also coach leads through difficult conversations before they become formal cases, and turn what you see into playbooks, frameworks, and training that reduce risk and case volume over time.
This is our first ER hire. We're building a dedicated ER function, and we want someone who can help shape and build it out: how cases are triaged and escalated, how we work with counsel, and how we measure what's working.
This is a high-impact role for someone who can handle sensitive situations with discretion, make sound judgment calls, and bring clarity and calm to fast-moving environments.
YOU WILL
- Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners.
- Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome.
- Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal.
- Partner with in-house employment counsel and, when necessary, outside counsel to assess risk.
- Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time.
- Keep the case log and report on patterns, risks, and trends by team, region, and case type.
- Build playbooks, templates, and training that raise lead capability and cut avoidable cases.
- Build out a self-serve ER flow for leads, so that common ER cases become scalable.
- Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows.
REQUIREMENTS
- Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company.
- Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness.
- Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel.
- Skilled in writing clear, defensible documentation and coaching leads through hard conversations.
- Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour.
- Comfortable building process as well as running cases, as the ER function is still being built.
- Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus.
LOCATION
This role is remote-first, so it can be executed from anywhere in on the East Coast USA or Europe.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
We’re looking for an
Account Executive
to join our
Sales
team. This person will play a pivotal role in driving new business growth by connecting organizations with Osano’s privacy and compliance solutions.
This position is ideal for someone competitive, consultative, and energized by solving complex business challenges. You enjoy building authentic relationships, running disciplined sales cycles, and owning your pipeline from first conversation to closed-won. You thrive in a fast-moving, high-growth environment and are motivated by both impact and income.
Responsibilities
Own the full sales cycle from discovery through close
Sell Osano’s consent management, data mapping, data discovery, vendor monitoring, and privacy program solutions
Identify and engage marketing, compliance, legal, and data security stakeholders
Uncover prospect goals, challenges, decision-makers, and budget parameters
Deliver compelling presentations, product demos, and tailored proposals
Negotiate pricing and contractual agreements
Meet or exceed individual quota and contribute to overall revenue team success
Maintain accurate pipeline management and revenue forecasting
Partner cross-functionally with Sales Development, Marketing, Product, and Customer Success
Stay current on privacy regulations, industry trends, and Osano’s evolving product offerings
Travel occasionally (<15%) for strategic opportunities as needed
About You
You’re curious, self-directed, and motivated to learn quickly.
You’re comfortable navigating ambiguity and creating clarity for others.
You’re excited about privacy, responsible AI, and building trustworthy technology.
You are willing to relentlessly pursue the best, most responsible ways to leverage AI—without overselling its capabilities or ignoring its limitations.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a MacBook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: Remote
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
Osano is looking for a
Demand Generation Manager
to help build and execute programs that create awareness, generate qualified pipeline, and ultimately drive revenue growth.
This is a
hands-on individual contributor role
for someone who enjoys both the strategic and executional sides of demand generation. You'll own campaigns from idea through execution and measurement, working closely with Sales, Marketing, Content, Product Marketing, and Revenue Operations to reach the right audiences with the right message at the right time.
We're looking for someone who is comfortable digging into performance data, experimenting with new approaches, and continuously improving how we generate and convert demand. You'll have meaningful ownership over your programs without direct people-management responsibilities.
What You'll Do
Develop and execute integrated demand generation campaigns and programs end to end to drive qualified pipeline against Osano's revenue goals.
Build multi-channel programs across email, paid media, content syndication, sponsorships, webinars and events, content, organic channels, and account-based marketing.
Own Osano's in-house paid media program across core and emerging channels like Google/Bing search, LinkedIn, YouTube, Reddit, and ChatGPT
Partner closely with Sales to ensure campaigns align with target accounts, pipeline priorities, and the needs of the go-to-market organization.
Collaborate with Product Marketing and Content to develop compelling campaign messaging, offers, and assets for key audiences and stages of the buyer journey.
Work with Revenue Operations to ensure campaigns, lead flows, attribution, and reporting are set up accurately within our marketing and CRM systems.
Monitor campaign performance and pipeline contribution, using data to identify what's working, what isn't, and where we should invest next.
Analyze funnel performance across lead generation, conversion, pipeline creation, and revenue to identify opportunities for improvement.
Develop audience segments and targeted programs based on industry, persona, account characteristics, intent, and buyer behavior.
Test and optimize messaging, channels, creative, audiences, and conversion paths to continually improve campaign performance.
Help develop and refine Osano's account-based marketing strategy and execute programs targeting high-value accounts.
Manage campaign budgets and make recommendations on how to allocate spend based on performance and business priorities.
Partner with Marketing Operations to maintain strong campaign tracking, reporting, and attribution.
Stay current on demand generation trends, channels, and tools, bringing new ideas and experiments to the team.
Share campaign insights and results with Marketing, Sales, and other stakeholders, translating performance data into clear recommendations and next steps.
What We're Looking For
5+ years of experience in demand generation, growth marketing, integrated marketing, or a related B2B marketing role, preferably within SaaS or technology.
Demonstrated experience building and executing integrated campaigns that contribute to pipeline and revenue.
Strong understanding of the B2B buyer journey and how marketing programs influence prospects from initial awareness through opportunity creation.
Experience working across multiple demand generation channels, including email, paid media, content, webinars/events, and ABM.
Hands-on experience running paid search and LinkedIn campaigns in the platforms yourself, not through an agency, with a track record of scaling spend efficiently.
Strong analytical skills with the ability to interpret campaign and funnel data and turn insights into action.
Experience with marketing automation and CRM platforms such as HubSpot and Salesforce.
Familiarity with campaign attribution, funnel metrics, lead management, and pipeline reporting.
Comfortable owning projects independently and moving between strategy and hands-on execution.
Strong project management skills with the ability to manage multiple campaigns, stakeholders, deadlines, and priorities at once.
Collaborative mindset and experience partnering closely with Sales, Revenue Operations, Product Marketing, and Content.
Curious and experimental approach—you enjoy testing ideas, learning from the results, and continuously improving performance.
Clear communicator who can explain both campaign strategy and performance to stakeholders across the organization.
What Success Looks Like
In this role, success isn't measured simply by the number of campaigns launched or leads generated. You'll help Osano build a demand generation engine that consistently reaches the right audiences and translates marketing investment into meaningful business results.
You'll be successful when you're:
Generating qualified pipeline that supports company revenue goals.
Improving conversion throughout the marketing and sales funnel.
Building repeatable, scalable campaigns rather than relying on one-off tactics.
Giving the team clear visibility into campaign and channel performance.
Using data and experimentation to continually improve marketing effectiveness.
Building strong alignment between Marketing and Sales around audiences, campaigns, and pipeline.
Who You Are
You're equal parts
marketer, operator, and problem solver
. You can zoom out to think about campaign strategy and the buyer journey, then zoom in to build, launch, analyze, and optimize the program yourself.
You're comfortable with numbers but don't lose sight of the people behind them. You understand that great demand generation isn't just about producing more leads—it's about creating the right engagement with the right buyers and turning that engagement into sustainable pipeline and revenue.
Most importantly, you're someone who likes to own your work. You don't need a large team beneath you to make an impact; you're energized by rolling up your sleeves, collaborating across the business, and seeing your ideas translate into measurable results.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for an early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a MacBook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: Москва
Workplace: Гибридный
О компании
МТС Cashback — программа лояльности экосистемы МТС. Человек копит бонусные рубли за покупки в МТС и у партнёров и тратит их на связь, сервисы, товары и партнёрские услуги.
Это сквозной сервис экосистемы: с первого касания помогает снова получать выгоду и выбирать, куда её направить.
Наряду с действующим продуктом предстоит работать с развитием новой Программы лояльности и выстраивании процессов в кросс-функциональных discovery и delivery командах.
Обязанности
проектировать процессы с нуля и доводить их до устойчивого состояния: от диагностики текущей ситуации до полноценного внедрения, измерения эффективности и итеративного улучшения;
подбирать фреймворки и практики под задачу: гибко использовать Scrum, Kanban, LeSS, SAFe, Lean и другие подходы, адаптируя их под контекст конкретной команды, продукта или масштаба, а не наоборот;
выстраивать межкомандное и межфункциональное взаимодействие: организовывать работу нескольких команд и бизнес-направлений так, чтобы они двигались согласованно к общей цели;
управлять зависимостями: выявлять, визуализировать и снижать кросс-командные и кросс-функциональные зависимости, которые тормозят поставку ценности;
управлять изменениями: выявлять точки сопротивления, вовлекать команды и руководителей, закреплять новые практики так, чтобы они прижились;
фасилитировать ключевые события: проводить планирования, ретроспективы, кросс-командные синхронизации и другие встречи, обеспечивая их результативность;
видеть систему, а не отдельные задачи: анализировать причинно-следственные связи, находить корневые узкие места и предлагать решения на уровне всей организации разработки.
Требования
глубокое практическое знание гибких фреймворков и Lean-практик: ты понимаешь не только «как по гайду», но и где границы применимости Scrum, Kanban, LeSS, SAFe и умеешь комбинировать подходы;
опыт построения процессов «с нуля» в продуктовой разработке: ты не раз запускал или трансформировал процессы и можешь показать результат;
опыт работы в многокомандной среде: умение синхронизировать несколько команд, выстроить ритмы взаимодействия и договоренности между ними;
системное мышление: ты привык мыслить процессами, а не точечными действиями; видишь, как изменение в одном месте влияет на всю систему;
структурированность и последовательность: умение декомпозировать сложное изменение на понятные шаги, фиксировать договоренности и доводить начатое до конца;
развитые навыки фасилитации и медиации: умение выстроить конструктивный диалог даже при наличии противоречий и разных интересов;
высокие коммуникативные способности: умение договариваться с командами, руководителями направлений и стейкхолдерами, переводить язык бизнеса на язык разработки и обратно;
умение работать с конфликтами: не избегать напряжения, а помогать сторонам выйти на решение, которое двигает процесс вперед;
проактивность и самостоятельность: ты сам замечаешь проблемы, предлагаешь гипотезы, берешь ответственность за результат и не ждешь, что тебя будут направлять на каждом шаге;
умение обучать других: ты можешь создать и провести обучение онлайн и оффлайн, учитывая особенности обучения взрослых.
Условия
Собственную платформу MTS Ocean для получения ИТ-ресурсов, а это значит, что деплой, мониторинг, observability — не будут для тебя проблемой, ты сможешь сосредоточиться на фичах;
Профессиональные гильдии инженеров, где мы поддерживаем друг друга и помогаем стать лучше;
Внутреннюю площадку TechTalks для обмена опытом, дискуссий, развития навыков самопрезентации;
Участие во внешних IT-мероприятиях. Наши эксперты выступают на ведущих профильных конференциях, таких как HighLoad++, DevOps Conf, Joker, AHA!, Матемаркетинг и другие. А еще мы организуем собственную масштабную конференцию True Tech Day и регулярно проводим митапы для разработчиков и инженеров;
Полезные курсы и вебинары в корпоративном университете и электронную библиотеку.
А еще:
Медицинскую страховку после испытательного срока со 100% покрытием расходов, включая стоматологию, страхование жизни и здоровья в поездках за рубеж. А еще можно застраховать родственников с корпоративной скидкой;
Единую подписку МТС Premium — KION light в онлайн-кинотеатре KION, сервис МТС Music, 30 дней бесплатного пользования подпиской OZON Premium;
Скидки и предложения от партнеров на фитнес, занятия английским и прочее.
Location: Valencia
Workplace: OnSite
Role highlights:
- Title: Satellite Production Senior Technician, Electronics
- Department: Global Manufacturing Organisation
- Reports to: Head of MAITE Spain
- Location: Valencia, Spain
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Production Technician (Electronics), you serve as a technical anchor within ICEYE's Satellite Production Team in Valencia. You will independently execute complex electronic assembly, integration, and testing activities for power, command, and data handling subsystems, leading frontline troubleshooting, ensuring process stability, and elevating team capability by coaching junior technicians. You are responsible for the technical quality of every electronic assembly you touch, ensuring it meets ICEYE's stringent standards for flight readiness.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Perform advanced electronic assembly and integration activities including subsystem integration (power, command, data handling), critical soldering and bonding operations, and complex test setups
- Lead troubleshooting of build and process issues, collaborating with Specialists, AIT Engineering, and Quality to identify root causes and implement corrective actions for electronic subsystems
- Operate mechanical and electrical ground support equipment (power supplies, multimeters, oscilloscopes) to support smooth test operations
- Maintain precise, real-time documentation of all work performed, recording results in Jira or MES and raising NCRs or redlines where required
- Review work instructions, travelers, and checklists for accuracy, providing actionable feedback for revision and initiating improvement projects in safety, reliability, and tooling
- Act as a coach and role model for junior and standard technicians, providing on-the-job training and transferring best practices across the team
- Maintain a clean, organised, and audit-ready work environment compliant with ESD, safety, and cleanliness standards
What we’re looking for
Must haves:
- Degree in Electronics Engineering, Aerospace Engineering, or a related technical discipline, or equivalent hands-on experience in a high-reliability environment
- 3+ years of practical experience in electronic assembly and test including soldering, harness routing, and PCB handling, preferably in aerospace or a similar high-reliability sector
- Experience using lab equipment including power supplies, multimeters, and oscilloscopes
- Ability to read and interpret technical drawings, schematics, and wiring diagrams
- Proven ability to lead troubleshooting efforts and mentor junior staff effectively
- Proficient English (written and spoken) for cross-functional collaboration
Nice to haves:
- User-level Python and Linux: able to run test scripts, interpret error output and make small adjustments safely
- Experience with satellite avionics, power subsystems, and flight-critical command handling
- Advanced IPC certifications (IPC-A-610, IPC J-STD-001 Space Addendum)
- Experience with Atlassian Cloud tools (Jira, Confluence)
- Aerospace or space industry background
- Lean and Six Sigma experience
Application Process
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Final Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Responsibilities:
— Develop and execute the People strategy aligned with business priorities
— Advise the CEO, leadership team and investors on organizational design, workforce planning and change management
— Lead Talent Acquisition, improve hiring quality and speed, and develop employer branding
— Own compensation and benefits, including salary structures, grading, benchmarking and incentive schemes
— Manage performance reviews, leadership development and L&D initiatives
— Drive employee engagement, culture and employee experience
— Oversee international HR operations, payroll, employment compliance and HR systems
— Build a lean, scalable HR function using technology and automation
— Manage the People budget and track key HR metrics
Requirements:
— 8+ years of HR experience, including 3+ years leading a People function in a company with 100+ employees
— Experience in a scale-up or investor-backed business undergoing change
— Strong knowledge of international employment, including remote workers, contractors and EOR
— Experience restructuring or improving HR teams and developing team accountability
— Strong compensation and reward expertise, including grading, bonuses and retention plans
— Knowledge of HR systems and data protection
— Commercial mindset and ability to connect People decisions with business results
— Fluent English
— Nice to have: Experience in e-commerce, consumer brands, retail or marketplaces; M&A integration; experience in Central and Eastern Europe, especially Serbia.
Benefits:
— Strategic influence as part of the senior leadership team
— Hybrid work in Amsterdam or Belgrade with flexible hours
— 25 working days of paid vacation plus public holidays
— Health and wellbeing benefits
— Pension where applicable and an L&D budget
— Regular team events
Location: Home-based, Mauritius
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As a Level 2 Analyst, candidates will be at the heart of our financial ecosystem, ensuring the reliability and efficiency of our payment flows. Candidates will bridge the gap between technical engineering and operational excellence, using data, programming skills, and automation to optimize our core systems. We are looking for an individual with an Athlete Mindset who plans with rigor and constantly seeks more ambitious goals for our monitoring and reporting infrastructure.
KEY RESPONSIBILITIES
1. Operational Discipline & Daily Rigor
- Daily Health Checks: As part of Ops engineering team, we are responsible for investigating and remediating transactional failures. We have automated dashboards that run periodically and raise alerts in case of failures - candidates will be expected to master daily checks (investigations and remediation) as this is the core priority of the team.
- Incident Response: Candidates are expected to monitor real-time payment alerts, triage performance degradations, and drive issues to closure with a sense of urgency (Pace Matters).
- Documentation: We are constantly taking work away from Engineering teams - candidates are expected to maintain and update Standard Operating Procedures (SOPs) for daily tasks, ensuring No Room for Approximation in our execution.
2. Payment Flow Expertise & Scheme Reporting
- Lifecycle Management: Maintain a clear understanding of the end-to-end payment lifecycle, including authorization, clearing, and settlement across various payments methods - Card transactions, APMs, PTB etc.
- Scheme Reporting: Accurate preparation and submission of reporting for Card Schemes (e.g., Visa, Mastercard), ensuring all data aligns with scheme-specific requirements. Candidates will be expected to investigate how we can reduce manual toil by automating our reporting - aim is 100% accuracy within SLA.
- Data Validation: Use a data-driven approach to reconcile internal transaction records against scheme reports to identify and resolve discrepancies.
- Compliance Support: Assist in the monitoring of scheme-mandated KPIs and reporting deadlines to ensure the business remains in good standing.
3. Technical & Automation Excellence
- Data Analysis (SQL): Candidates are expected to write and optimize SQL queries to extract actionable insights from large datasets when required, keep our monitoring tools (Monte Carlo, Retool, BigQuery) up to date and assist peers with payment related queries.
- AI & Automation: Proactively identify repetitive manual tasks and use AI tools or scripting to automate them, supporting our goal to Run Lean. Candidates will be expected to provide tangible results e.g. Number of hours saved, on use of AI and Automation.
- Monitoring & Alerting Workflows: Work closely with Engineering to refine and update internal monitoring and alerting workflows, ensuring we maintain an Athlete Mindset toward system health.
- Engineering Collaboration: Act as a technical bridge, taking initiative to solve minor bugs or configuration issues, embodying the Be the Owner principle
- Continuous Improvement: Adopt a Better Every Day approach by researching new technical tools to enhance monitoring and reporting efficiency.
4. Soft Skills & Team Dynamics
- High-Pressure Performance: Candidates should thrive in a fast-paced environment, remaining resilient and focused during critical system incidents (Never Give Up).
- Collaboration: Act as a proactive One Team player, sharing knowledge with peers and communicating complex technical issues clearly to non-technical stakeholders.
- Accelerated Learning: Demonstrate a desire to learn fast and adapt to new payment technologies and evolving regulatory landscapes.
5. On-Call Duties & Availability
- In-Hours Support: Act as the primary technical point of contact for operational health during standard business hours.
- On-Call Roster: Participate in a rotating on-call roster, where you may be called upon to support the platform outside of normal working hours to ensure 24/7 reliability.
- Weekend & Shift Work: Be prepared to work outside of normal hours and during weekends as required by the business to maintain system uptime and address urgent issues.
- Resilience: Demonstrate a Never Give Up attitude, showing resilience and accountability when handling high-priority alerts during off-peak hours.
QUALIFICATIONS
- Education: Bachelor’s degree in Computer Science, Finance, Engineering, or a related field.
- Experience: 2+ years of experience in an operations support or payments-focused role.
- Hard Skills:
- Proficiency in SQL (data extraction and analysis).
- Experience with automation tools or basic scripting (Python/JS is a plus).
- Familiarity with AI tools for task optimization and productivity.
- Operating Values: You must embody our values by being Fundamentally Positive and acting as an Owner of your work area.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Chittagong, Bangladesh
Workplace: remote
About the job
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education:
Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About The Job
We are seeking a highly driven Expansion Manager to expand Tether’s growth and presence in South Asia through adoption of its solutions, products and services. The Expansion Manager will play a pivotal role in identifying and executing new business opportunities, establishing strategic partnerships, and navigating regulatory landscapes. This role requires close collaboration with internal teams to develop and implement go-to-market strategies in South Asia and across the region.
This is an exciting opportunity for a passionate professional who believes in financial inclusion, digital currencies, and driving innovation in APAC’s financial ecosystem. Frequent local and international travel is required.
The ideal candidate is a strategic and entrepreneurial leader with a proven track record in business development, market expansion, and partnership management. You have:
A degree in Business, Management, or Finance (MBA preferred).
Strong analytical skills and experience in setting/monitoring KPIs.
A proactive, independent, and well-organized approach to work.
The ability to thrive autonomously in fast-paced, ambiguous environments.
A history of successfully building and managing strategic partnerships.
Responsibilities:
Business Development & Partnerships
Identify, engage, and secure new business opportunities in South Asia and in the Francophone region.
Build strong relationships with partners, customers, and stakeholders.
Build and manage commercial and strategic partnerships with Ivorian banks, fintechs and large corporates
Develop pipeline of USDt integration opportunities across the Francophone countries payment ecosystem
Market Strategy & Execution
Design and implement go-to-market strategies to expand Tether’s products and services.
Track and analyze KPIs to assess and optimize market strategies.
Market Research & Competitive Analysis
Conduct in-depth market research to identify trends, threats, and growth opportunities.
Analyze USDt and fiat flows for data-driven decision-making.
Monitor regulatory changes and assess their business impact.
Stakeholder & Government Engagement
Manage relationships with regulators, government agencies, and industry bodies.
Represent the company at key meetings and industry events.
Marketing & Community Engagement
Support and participate in fintech events, conferences, and meetups to enhance brand visibility.
Requirements:
Deep knowledge of the South Asia market, culture, and regulations in blockchain, fintech, finance, remittances, and payments.
Existing relationships at relevant regulators in South Asia
7-10 years work experience in cross-border settlements, mobile money, and/or payment infrastructures; telecom or banking experience is a plus.
Fluent in English, with a Business, Management, or Finance degree (MBA preferred).
Strong communication, negotiation, and relationship-building skills with partners, regulators, and stakeholders.
Proven experience in partnerships, KPI monitoring, and business growth.
Analytical, strategic, and results-driven with problem-solving skills.
Entrepreneurial background and project management expertise.
Comfortable in fast-paced, evolving environments with international travel readiness.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses. All communication from us will come from emails ending in @tether.to or @tether.io
We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Tokyo; Japan
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Sales Development (SDR) based in Japan, at ElevenLabs you will play a crucial role in building an effective outbound sales strategy, whilst working closely with the Account Executives.
We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology.
IN THIS ROLE YOU WILL
- Conduct research to identify potential leads and prospects within the target market.
- Engage in outbound activities such as cold calling, emailing, and social media outreach to initiate contact with potential customers
- Implement personalized and effective outreach campaigns to maximize lead conversion.
- Collaborate closely with the Account Executive to exchange insights on prospect feedback, objections, and market trends.
- Continuously refine and adjust outreach strategies based on the feedback loop.
- Monitor and report key performance indicators (KPIs) related to outbound sales activities, including conversion rates, lead quality, and outreach effectiveness.
- Collaborate with the sales leadership to analyze data and optimize strategies for better results.
REQUIREMENTS
- 2-3 years outbound B2B sales experience with a track record of securing new business meetings.
- Demonstrated ability to build Opportunity sized lead lists in new markets and categories
- Experience with full suite of prospecting tools
- Demonstrated ability to build, scale process
- Demonstrated ability to nurture a team
- Curiosity - asking insightful questions and developing solutions from a foundation of knowledge and insight.
- Self-motivated, thriving as part of a team while possessing the ability to stay driven and proactive independently.
- Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads.
- Excellent verbal and written communication skills in English and Japanese
Location
This role is remote-first, however there is a preference for candidates to be based in Tokyo with the option to work out of one of our offices.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO:
- Set the standard for great marketing and PR in a hyper growth, founder-led company.
- Work cross functionally to raise awareness of Sierra.
- Maintain overall responsibility for local marketing as well as press, public speaking and social media.
- Be a key part of Sierra’s global Marcomms team — pitching in as needed.
What You’ll Bring:
- Deep knowledge of Singapore and the ASEAN/APAC tech/business environment.
- Entrepreneurial and scrappy — you like to try new things, and you lean into risk.
- A problem solver — you roll up your sleeves and solve what’s thrown at you.
- Fast and calm — you move quickly and are poised under pressure.
- Strong execution — you deliver what you promise, to a high standard.
- Creative — you can set the standard for what drives conversation in enterprise PR.
- Excellent communicator — you have strong written and verbal communications.
- A true generalist — you've worked across marketing, communications, events or strategy, and you can switch between them in the same day.
- Great team player — you’re low ego and enjoy working with people at every level. You are good at building and maintaining relationships, internally and externally.
- Understanding of marketing, the press and social media — either from working at a company, in government or as a journalist.
- Good judgement and professionalism — you can navigate ambiguity and can be trusted with sensitive or confidential initiatives.
Even Better:
- Proven track record working in a fast paced company.
- Experience in executive marketing, abm or PR
- Strong written and spoken English.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We're hiring our first Revenue Manager to own revenue accounting end to end: how we recognize it, how we close it, and the systems that produce it. You'll report to our Controller and work closely with rev ops, sales, legal, and FP&A.
We sell through self-serve, enterprise contracts, and on marketplaces, with a mix of subscription, consumption, and self-hosted pricing as well as professional services. That mix makes revenue interesting. Prepaid credits, commits, overages, and multi-element deals all need clear policy and systems that get them right every month.
This is a hands-on role. You'll write the accounting memos and also own how Salesforce, Metronome, and our ERP fit together so the numbers tie without a spreadsheet in the middle. We want someone who leans into AI. You'll use AI tools and agents to automate reconciliations, draft memos, and review contracts, and you'll help set how the rest of the accounting team works with them.
WHAT YOU'LL DO
REVENUE RECOGNITION AND POLICY
- Own ASC 606 for every way we sell: subscription, consumption, self-hosted licenses, and marketplace
- Write and maintain technical accounting memos and our revenue policy
- Build and maintain our standalone selling price (SSP) analysis and run allocations on multi-element deals
- Set the treatment for prepaid credits, commits, rollover, overages, breakage, and promotional credits
- Set revenue positions for new AI and consumption products, and track partner and marketplace economics as those models evolve
- Review deals before signature and advise sales and rev ops on how terms affect revenue
CLOSE AND REPORTING
- Run the monthly revenue close: usage revenue, deferred revenue, contract assets, and unbilled AR, with rollforwards and reconciliations
- Reconcile usage data, Metronome, Salesforce, and the GL every month
- Own the allowance for credit losses, from methodology through the audit memo, with collections and sales
- Produce revenue and deferred revenue flux analysis, RPO, and disaggregation, and present results in quarterly close reviews
- Partner with FP&A to tie ARR and usage metrics to GAAP revenue
- Own commission capitalization under ASC 340-40
- Support special projects like new pricing launches and products
SYSTEMS
- Own the revenue data flow from Salesforce to Metronome to our ERP and revenue subledger
- Design revenue rules and configuration in our AI-native ERP, and review its output rather than rebuild it in spreadsheets
- Lead requirements, testing, and parallel runs for new systems, products, and pricing launches
- Build automated reconciliations, controls, and AI agents so the close scales with the business
AUDIT AND CONTROLS
- Own revenue for the annual audit: PBCs, memos, and walkthroughs
- Design revenue controls that would hold up to a SOX-level review
WHAT WE'RE LOOKING FOR
- 6 to 9 years of accounting experience, including 2+ years in public accounting (Big 4 or national firm) with technology clients
- 3+ years owning revenue accounting in-house at a high-growth software company, ideally with usage- or consumption-based pricing
- CPA preferred
- Deep, hands-on ASC 606 knowledge, including complex and non-standard arrangements: you've written the memos, built an SSP analysis, and defended your conclusions to auditors
- Business ownership of at least one revenue or billing system implementation, from requirements and data mapping through testing, parallel runs, and go-live
- A track record of replacing a manual process with an automated one
- Experience closing revenue under audit at a pre-IPO or public company
- You lean into AI. You already use AI tools or agents in your own work, can show where they made your close faster or more accurate, and want to build a revenue function that runs AI-first
- Clear writing and judgment. You can explain a revenue conclusion to a sales leader in two sentences and to an auditor in two pages
NICE TO HAVE
- Experience with Metronome, Stripe Billing, or a similar usage-billing platform
- Experience with AI-native or modern ERPs, or NetSuite ARM, Zuora Revenue, or RightRev
- Accounting for self-hosted or on-prem software licenses alongside SaaS
- Cloud marketplace sales (AWS, GCP, Azure), including private offers
- IPO readiness or first-year SOX experience
- Experience at an AI, developer tools, or infrastructure company
- Built a revenue function or close process from scratch
Salary: $150,000-$180,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: United States
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
About the client
They're hiring leaders to take a subscription supplement brand from over $4M/month toward 9 figures annually in 2027. They launched in early 2026 and scaled from $0 to over $4M/month in about 7 months. They're pushing for their first 8-figure month.
Team
: very lean. Two co-founders, a Head of Customer Support with a support team, and a creative team of strategists and editors.
Acquisition
: Meta-heavy paid ads with a direct response approach.
Mission:
own the creative engine and constantly increase creative output while raising the hit rate. Reports to James. The title is flexible: a lead strategist who has led strategy teams fits.
What they'll own
Creative strategists: managing, coaching, and training them
Editing: managing the Head of Editing so the editing team outputs at a high level
Strategy: staying hands-on in creative strategy to find the highest levers
Department leadership: pushing the department forward with a clear management structure
First 90 days
1. Improve our systems for tracking creative data
2. Increase hit rate
3. Increase creative output
4. Build a proper management structure
Requirements
Must have
Direct response background, ideally in supplements
A great creative strategist themselves, with a strong creative eye
Proven at coaching, managing, and leading a strategy team
Typical week: weekly department call, weekly call with the Head of Editing, and one-on-one coaching calls with each creative strategist
Benefits
Pay: $10K+/month, plus a performance bonus tied to the whole department's results.
Remote role
Chance of equity in the future
Location: United States; Canada
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Colombia; Brazil; Argentina
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Mexico; Serbia; Brazil; Spain; Ecuador
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
About the client
They're hiring leaders to take a subscription supplement brand from over $4M/month toward 9 figures annually in 2027. They launched in early 2026 and scaled from $0 to over $4M/month in about 7 months. They're pushing for their first 8-figure month.
Team
: very lean. Two co-founders, a Head of Customer Support with a support team, and a creative team of strategists and editors.
Acquisition
: Meta-heavy paid ads with a direct response approach.
Mission:
own the creative engine and constantly increase creative output while raising the hit rate. Reports to James. The title is flexible: a lead strategist who has led strategy teams fits.
What they'll own
Creative strategists: managing, coaching, and training them
Editing: managing the Head of Editing so the editing team outputs at a high level
Strategy: staying hands-on in creative strategy to find the highest levers
Department leadership: pushing the department forward with a clear management structure
First 90 days
1. Improve our systems for tracking creative data
2. Increase hit rate
3. Increase creative output
4. Build a proper management structure
Requirements
Must have
Direct response background, ideally in supplements
A great creative strategist themselves, with a strong creative eye
Proven at coaching, managing, and leading a strategy team
Typical week: weekly department call, weekly call with the Head of Editing, and one-on-one coaching calls with each creative strategist
Benefits
Pay: $10K+/month, plus a performance bonus tied to the whole department's results.
Remote role
Chance of equity in the future
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're building a high-performing strategic finance team and looking for exceptional people at every level, from strong individual contributors to senior finance leaders ready to build and lead teams. Our revenue scales with customer usage, our costs scale with GPU capacity we commit to ahead of demand, and both move faster than any annual plan. That makes growth, portfolio construction, pricing, margin, and compute capacity decisions business model decisions. You'll sit at the center of them, working directly with Finance leadership and the executives who run the business to shape the company's trajectory.
This posting is intentionally broad within strategic finance. We'll match your scope and title to your experience and interest. We are looking for both specialists and generalists. The common thread is ownership: you'll take on hard, ambiguous problems, build what doesn't exist yet, and get more responsibility as fast as you can handle it. We encourage you to apply even if you don't meet every qualification listed below.
THE RESPONSIBILITIES
- Financial Modeling: Build and maintain models across revenue, gross margin, compute costs, headcount, and strategic bets that leadership uses to make decisions.
- Business Partnership: Partner with leaders across GTM, Product, Infrastructure, and Operations to set targets, evaluate investments, and work through operational tradeoffs.
- Unit Economics: Analyze the metrics that define a usage-based business, including ARR, consumption trends, gross margin, GPU utilization, retention, and GTM efficiency.
- Pricing and Deals: Shape pricing, packaging, and the structure of strategic customer and supplier deals.
- Board and Investors: Help prepare board materials, investor updates, and fundraising analyses.
- Systems and Scale: Build the reporting, dashboards, and processes that let finance scale as fast as our revenue. Use AI and automation extensively to keep the team fast and lean.
- Strategic Projects: Turn ambiguous business questions into clear analysis and recommendations, from market sizing to scenario planning to new business lines.
- Leadership: For senior hires, own a major area of finance end to end, build and develop a team, and act as a thought partner to Finance leadership and the executive team.
THE REQUIREMENTS
- Experience in strategic finance, FP&A, investment banking, PE/VC investing, and/or consulting. Prior experience in high-growth technology is strongly preferred
- Excellent financial modeling and analytical skills
- Ability to synthesize complex information into clear recommendations for executives
- Comfortable operating in a fast-moving, ambiguous environment
- Strong attention to detail with a bias toward ownership and execution
- Excellent written and verbal communication, including explaining financial tradeoffs to product and engineering audiences and influencing senior stakeholders
- Sound judgment when data is incomplete, and comfort making a call and revisiting it as you learn more
- High intellectual curiosity and interest in AI / infrastructure / developer tooling
- Advanced Excel / Google Sheets skills; familiarity with SQL or BI tools is a plus
STRONG CANDIDATES MAY ALSO HAVE
- 4+ years of experience. Level and title will match your experience
- Experience at an AI/ML, cloud infrastructure, or usage-based software company
- Familiarity with GPU and compute economics, or data center and cloud contracts
- Experience in sales finance, sales compensation, pricing, or deal desk
- Experience building a finance function from the ground up at a hypergrowth company
- Prior quantitative or technical experience
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Partner Program Manager.
About the job
As we scale our global partner ecosystem, reliable execution and team collaboration are the foundation of our success. We are seeking a highly organized, execution-focused Partner Program Manager to manage our daily Partner Operations & Commercial Systems workflows. If you bring a strong "can-do" attitude, thrive in a heads-down environment clearing issues and resolving tickets, and have hands-on experience maintaining data accuracy across CRM and PRM systems, this role is an exciting opportunity to keep Twilio's partner engine running smoothly.
In this role, you will be the operational backbone of the global partner program. Sitting within the Partner Operations & Commercial Systems pillar, your primary focus will be managing day-to-day operations: clearing support queues, reviewing partner applications, processing deal registrations, and fielding direct inquiries from our unmanaged partner desk.
As a true team player, you will work closely with cross-functional partners to ensure tasks are completed accurately and on time. You will take ownership of onboarding SLAs, and proactively lean in to keep daily operations moving without friction.
Responsibilities
In this role, you’ll:
Ticket & Queue Management:
Serve as the primary operator for the partner desk, consistently clearing daily Zendesk and CRM queues for partner applications, support inquiries, and directory listings.
Deal Registration & Lead Routing:
Manually review, verify, and route inbound deal registrations and co-selling feeds, ensuring high data accuracy and strict adherence to turnaround SLAs.
Data Hygiene & Maintenance:
Execute the day-to-day administrative and data-entry tasks required to keep our ecosystem running, maintaining accurate records across platforms like Salesforce and Airtable.
Process Execution & Incremental Improvement:
Maintain laser focus on executing existing manual workflows with precision and speed. While executing the day-to-day is the priority, you will also be encouraged to flag bottlenecks and share ideas for future process automation.
PRM Experience:
Familiarity with Partner Relationship Management (PRM) platforms (Impartner) and account mapping utilities (like Crossbeam).
Ecosystem Understanding:
Understanding of standard channel models (Resell, Referral, ISV, SI) and standard partner support inquiries.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <XX%> travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 30,2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Remote; Dublin; New York; London
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