Location: Denver, CO, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview:
We are looking for an accomplished Vice President of Managed Trading Services to lead the teams that deliver the day-to-day quality of our betting proposition, reporting to the Chief Trading Officer. The role owns the foundations of a best-in-class customer experience across three businesses - US Sportsbook, International Sportsbook and the US Predictions Exchange - and is held to a single standard: that a customer has zero reasons to leave. The ideal candidate will have extensive experience running large-scale live trading operations, a proven track record of raising coverage, pricing accuracy and in-play quality at scale, and the conviction that manual intervention is a defect to be automated away rather than a job to be staffed.
Responsibilities:
Lead and oversee the four teams within Managed Trading Services — MTS US, MTS International, Trading Operations and Compliance, and Pricing Supervision — providing guidance, direction and support to ensure efficient and effective trading operations.
Own the day-to-day quality of the proposition across the three customer-facing businesses: event and market coverage, in-play availability, speed and accuracy, and price position against competitors.
Own the benchmarking programme, run as a shared service across the businesses, and hold the wider organisation to account against competitor coverage, price and availability.
Own pricing supervision at the coal face for both pre-game and in-play: the tactical mitigations that keep prices safe in the moment, the escalation of root causes to the teams that own the underlying fix, and the retirement of every mitigation so that no temporary fix becomes permanent silently.
Drive the conversion of manual work into automation, treating every repeated intervention as a defect, and reporting the rate at which human coverage is replaced by engine coverage.
Ensure detection of problems is automated and remediation is human, and drive the proportion of defects found by customers rather than by our own systems towards zero.
Act as a primary source of product feedback to Trading Product and engineering on the improvements that would most improve the core customer experience.
Own trading operations and compliance, including settlement, market and event integrity, and the regulatory obligations attached to trading activity in every market we operate in.
Partner with Risk and Customer Management on the experience our highest-value customers receive, and with Price Discovery and Quantitative Research on the fixes that remove recurring pricing defects at source.
Foster a culture of excellence, teamwork and continuous improvement within the team, promoting professional development and knowledge sharing.
Qualifications:
Bachelor's degree in finance, mathematics, statistics, or related field. Advanced degree preferred.
Minimum of 10-15 years of experience in sportsbook trading or trading operations, with at least 3-5 years in a senior leadership role.
Proven track record of running large-scale, multi-jurisdiction live trading operations at high volume and under regulatory scrutiny.
Demonstrable experience of reducing manual workload through automation rather than headcount, and comfort holding a team to an automation target.
Deep understanding of the modern betting proposition, including same-game parlays, player props and high in-play availability, and the trading disciplines that keep them accurate at scale.
Strong analytical and quantitative skills, with the ability to interpret complex data and make data-driven decisions.
Knowledge of regulatory requirements and compliance considerations related to sports betting operations, including settlement and integrity obligations.
Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively across departments.
Experience with trading platforms, benchmarking and risk management tools, and working fluency with AI tooling applied to operational problems.
Passion for sports and a commitment to delivering the best possible betting experience for customers.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$250,000
—
$314,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Leeds, England, United Kingdom; London, England, United Kingdom; Manchester, England, United Kingdom
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Primary Focus:
As Senior Manager, Performance Creative Strategy at Fanatics Betting & Gaming (FBG), you are responsible for defining the strategic priorities, audience opportunities and learning agenda that shape Fanatics Casino performance creative. You’ll uncover the hooks, angles and player insights most likely to resonate, translate them into clear, inspiring briefs for the internal creative team, and track performance to understand what works and why. This role is the strategic link between player insight, creative development and performance results, ensuring the right problems are being solved and that learnings continuously inform future briefs across acquisition, engagement and retention.
This position reports directly to the Senior Director, Performance Creative & GTM, and manages one Associate, Performance Creative.
Key Responsibilities:
Own the Casino performance creative strategy across paid social, app networks, CTV, affiliates and lifecycle, aligned with business priorities, audience insight and brand positioning.
Build and evolve the Casino creative variation framework, mapping hooks, angles, reasons to believe, formats and offers to audience and funnel stage.
Translate business objectives and player insight into clear, inspiring briefs for the internal creative agency, including scripts, hook variations and iteration briefs on winning concepts.
Own the Casino testing agenda, defining what we want to learn, how we measure a win, and which tests run each month.
Drive a high-velocity testing program across hooks, openers, formats, offers and creators, continuously improving hit rate and speed to learning.
Partner with Media and Analytics to track creative performance, identify winners and fatigue early, and apply learnings to the next round of briefs.
Write concise test readouts and maintain a living library of what works for Casino players.
Identify and define the performance territories, audience tensions and messaging opportunities to support creative briefs
Embed performance requirements into brand and full-funnel campaign briefs from the outset (in collaboration with integrated marketing and media), ensuring channel, audience, format and measurement needs are clear before creative development begins. Partner with the Casino Creative Studio to translate those requirements into effective creative, with the Studio retaining ownership of creative direction and execution.
Advise Brand and agency partners on hooks, edits, cutdowns, aspect ratios and platform-native versions, so big campaign moments carry through to always-on performance and lifecycle.
Source player insight, competitor ad libraries, creator content and platform trends to identify new angles and white space.
Lead performance strategy/creative insight sessions and contribute a strong POV to creative brainstorms, working closely with the Casino Creative Studio.
Present performance learnings and recommendations in GTM forums and monthly reviews, turning results into a clear story for senior leadership.
Lead, mentor and develop an Associate, building their craft in briefing, analysis and testing.
How This Role Connects Across the Team:
Partners with the internal producer, who owns production timelines and delivery, to keep briefs, priorities and the content calendar aligned.
Partners with the Casino Creative Studio and Integrated Marketing to shape high-quality output, providing direction and feedback while respecting executional ownership.
Partners with Brand and Integrated Marketing to embed performance best practice into campaigns, ensuring work is both distinctive and built to perform across the funnel.
Partners with Media, Analytics and CRM to define success measures, read results and feed learnings back into strategy.
Works with Legal, Compliance and Creative Operations to keep all creative compliant and aligned with Responsible Gaming standards.
Partner with the affiliates teams to produce UGC briefs aligned to channel best practice, adapting content that’s optimised for performance (via creative briefs)
Skills & Qualifications:
8+ years of experience in creative strategy, performance creative or brand strategy, including 3+ years leading creative strategy for a fast-growing D2C brand, mobile app, gaming or casino business.
Portfolio demonstrating hook-led, insight-driven creative and the performance results behind it.
Deep knowledge of platform-native creative across Meta, TikTok, YouTube, Snap and app networks, including UGC and creator formats.
Proven track record building and running creative testing programs at volume.
Strong analytical skills, with the ability to read performance data, size results and translate them into clear recommendations.
Excellent storytelling and writing skills, from a 6-second hook to a campaign narrative to an executive readout.
Experience influencing brand and integrated campaigns across matrixed teams without direct ownership.
Experience managing and developing direct reports.
Willingness to travel occasionally for team meetings and Fanatics events.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#li-JM3
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Staff Product Designer (Identity UX)
.
About the job
At Twilio, we’re building the identity layer for both people and the AI agents acting on their behalf. We’re looking for a Staff Product Designer (L4) to define the user experience for Twilio Identity: customer identity (authentication, Hosted Login, and user management) and Agent Identity, which lets developers open their apps and APIs, including remote MCP servers, to AI agents with user consent, scoped access, and human approval for sensitive actions over Twilio channels like SMS and RCS.
You’ll be the lead designer on a small, senior team, working with product and engineering from the first sketch. You’ll own the developer setup experience in One Console, the login and consent flows our customers put in front of their users, and the patterns that make security decisions easy to understand without slowing anyone down. Agent Identity is in private beta and heads to general availability at SIGNAL 2027, so this is a chance to define the core UX of a new product category.
Responsibilities
Own Identity UX End to End: Lead the experience for developer onboarding and configuration in One Console, Hosted Login, and end-user authentication flows.
Design for Agents and the People Behind Them: Define how AI agents are registered, how users grant and revoke consent, how permissions are scoped, and how users approve sensitive agent actions in real time.
Make Self-Serve Fast: Shorten the path from sign-up to a working integration, so developers can evaluate and adopt Twilio Identity without talking to sales.
Translate Protocol Complexity: Turn OAuth, tokens, scopes, and approval flows into clear mental models for developers and plain-language choices for end users.
Partner Before the PRD: Work with PM and engineering from problem framing through launch, co-owning scope and tradeoffs while holding a high bar for craft.
Talk to Customers Directly: Run research and usability testing with design partners and developers, and ground decisions in what you learn.
Raise the Bar: Contribute to Twilio’s design system and UX design feedback process, and mentor other designers.
Qualifications
Required:
Work schedule:
Full-time, US-based, remote.
8+ years
of professional product design experience specifically focused on highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms.
Expert-Level Systems Thinking:
Track record designing complex, configuration-heavy products (developer consoles, admin tools, or multi-step setup flows) and unifying them into coherent experiences.
Executive Cross-Functional Leadership:
Proven success partnering directly with engineering and product leaders (Director/VP level) to navigate organizational complexity, align cross-product touchpoints, and shape multi-year product roadmaps.
Comfort with Ambiguity:
A self-starter who thrives when thrown into highly complex, loosely-defined technical spaces and is capable of building clear frameworks out of abstract constraints.
Designing for Trust and Control:
Experience designing permission, consent, approval, or similarly high-stakes flows where users need to understand and control what a system can do on their behalf.
Desired:
Design for Developers:
Practical experience designing interfaces for technical builders (APIs, SDKs, CLIs, and configuration consoles).
Identity & Security Experience:
Familiarity with authentication and authorization products (OAuth/OIDC, SSO, MFA, passkeys, CIAM).
AI Agent Experience:
Experience designing for AI agents or LLM-based products, including human-in-the-loop controls.
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 – $176,900
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 – $187,300
Based in the San Francisco Bay area, California: $166,400 – $208,000
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/25/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
The Role
As a Senior Product Manager, Internal Tools & Marketing Technology at Fanatics Betting & Gaming (FBG), you will build and scale the platforms that connect customers to the right agent and the right message. You will own two tightly linked systems: the contact center platform that routes, skills, and queues customer contacts across support and VIP; and the marketing technology stack that moves customer events into and out of our engagement platform (XtremePush) to power lifecycle, promotional, and transactional messaging.
You will partner closely with operations, CRM/lifecycle marketing, engineering, data, and compliance to translate operational and marketing needs into platform requirements, prioritize a shared roadmap, and deliver internal systems that directly shape customer-facing experiences — whether that’s a new product or state launch, a change in staffing model, or a new campaign journey.
Responsibilities
Own the contact center routing, skilling, and queue configuration roadmap end to end — from operational requirements through build, launch, and iteration
Lead product readiness for new launches across support and marketing surfaces: routing design, agent skilling, queue setup, event instrumentation, and messaging configuration
Own the marketing technology integration layer: define the customer events flowing into XtremePush, the triggers and data flowing back out, and the schemas and contracts between platforms
Partner with CRM and lifecycle marketing to translate campaign and journey needs into platform requirements, and with engineering and data to deliver reliable, low-latency event pipelines
Write clear user stories and product requirements for operations, marketing, and engineering stakeholders
Identify gaps in existing back-end systems and operational workflows and translate them into scalable product solutions
Use data, research, and operational insight to set roadmap priorities and measure success against defined KPIs (e.g., routing accuracy, handle time, event delivery latency, campaign reach)
Partner with engineering on Salesforce-based workflows and additional internal platforms that improve operational efficiency and accuracy
Collaborate with chatbot and AI product owners where routing, escalation, and messaging intersect automated support
Develop a deep understanding of the FBG platform, operational processes, and the role internal platforms play
Operate with a high degree of autonomy, independently driving discovery, requirements, and delivery while aligning closely with senior product leadership and cross-functional partners
Qualifications
5+ years of product management experience, preferably in an agile, B2C digital product organization
Experience owning end-to-end product features spanning back-office workflows, backend system requirements, data needs, and front-end functionality
Experience building products for internal or operational users (customer support, VIP, promotions, risk, compliance, or marketing ops teams) preferred
Comfort working with event schemas, APIs, and data pipelines; able to partner with engineering and data teams on technical requirements
Experience with Salesforce-based tools or CRM platforms preferred
Experience with AI-, automation-, or chatbot-related initiatives a plus
Excellent written and verbal communication skills, with the ability to articulate product decisions and tradeoffs
Highly collaborative, with a track record across operations, marketing, analytics, design, and engineering
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$117,000
—
$194,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York; Connecticut; New Jersey; San Francisco Bay Area, California
Workplace: hybrid
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production. Then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter, without the layers, politics, and long wait for impact of a firm with a hundred thousand people. 350+ builders, 100+ customers in production, led by our founders since 2010, offices across North America, LATAM, and EMEA
Why Provectus?
Frontier access. Anthropic Preferred Partner:
newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment.
You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged.
You are part of the customer’s team and inside their process, not a vendor running a project alongside it. Embedded is not staff augmentation.
Autonomous
. You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable.
Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy maintenance grind, not a single stack.
Craft & growth.
Build beside senior FDEs on a Claude certified team, with a real platform (talks, OSS) to grow your name.
We give you a stage:
Claude certification, conference talks, open source contributions, published work under your own name.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive. You are the one who builds it
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously
You won’t start from zero. Provectus builds industry Blueprints, working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice
What we look for:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands on today and intend to stay that way
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly
Shipped GenAI/LLM systems to production, not demos, not notebooks. You’ve handled the parts that get hard after the prototype works
You evaluate. You have built or owned an eval suite for a nondeterministic system, and you can explain what you measured and why
Strong engineering fundamentals. Dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack
Cloud native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits
Presales experience. Credible with senior stakeholders: you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
Hands on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses)
Nice to have:
Containers and orchestration (Kubernetes/ECS) and CI/CD in production
IaC depth: AWS CDK, CloudFormation, Terraform
Open source contributions or public writing on applied AI
What We Offer:
Full time
On site visits to client’s facilities and our office in NYC once a week
Unlimited Vacation policy
Generous health, vision, and dental insurance
401(k) matching plan
Base salary $180k to $250k + bonuses; OTE up to $300k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data
No Visa sponsorship
We’re real:
A person reads your application. We filter out AI generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team
We may ask for a quick ID verification. Fraudulent applications are common, and this protects real candidates
You’ll meet the people you’d work with. We host AI engineering events in New York and San Francisco. We’d be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Cofounder & CEO
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
Soft skills interview.
Offer discussion.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal, Product Learning & Development
About the job
Twilio is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences designed to be trusted, simple and smart. Twilio is looking for a Principal, Product Learning & Development to bring our
AI first PDLC vision
to life and
build the capability
our product organization needs to deliver it.
Reporting to the Director of Product Strategy & Operations, this role owns how our PMs get better at their craft, and how they learn to do that craft with AI. You'll build the competency model and curriculum that define "how we do product here," then go beyond curriculum by designing and shipping the internal tooling (prompt libraries, agents, PRD generators) that makes a PM measurably faster and sharper. You'll bring our AI first PDLC vision to life, partnering with product and engineering leaders to find where AI genuinely changes the work, and coaching the org through the change.
Responsibilities
We are looking for a leader who brings product, learning, and hands on AI expertise to help:
Design and deliver the PM Academy, covering onboarding and ongoing curriculum across PRD writing, discovery, prioritization, roadmapping, and stakeholder influence, each taught with AI in the workflow.
Design and help build and facilitate adoption of "PM in a box": ship internal AI tooling such as prompt libraries, agents, and PRD and research generators, as products with users, feedback loops, and adoption targets.
Bring the AI first PDLC vision to life and execute against it, partnering with Product leaders to map current workflows and identify the AI and automation opportunities worth pursuing.
Run cohort programs for new PMs and newly promoted PM managers, and design tailored programming for different parts of the organization rather than one generic track.
Curate the internal playbooks, templates, and documentation that carry "how we do product here," and keep them current as practice changes.
Facilitate workshops, office hours, and 1:1 coaching for PMs and PM leaders, building the credibility to coach senior people.
Drive AI adoption across the PM org through a champion network that surfaces use cases from inside each team.
Measure impact against baselines captured before rollout.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s degree in Business, Computer Science, a related field or equivalent practical experience.
8+ years of experience across product management, consulting, program management, L&D or enablement
Experience leading programs or product operations for B2B SaaS, PaaS or equivalent
Outstanding written and verbal communication that drives executional impact at scale, distilling complex detail into an executive narrative, and explaining technical concepts to audiences without technical backgrounds.
Strong facilitation, and the ability to build trust and exchange ideas across organizational boundaries in service of a broader goal.
Excellent problem solving and organizational skills.
Ability to thrive in a fast paced, evolving, ambiguous environment, with a default to action in order to adapt quickly to changing priorities and requirements.
Desired:
Master’s in computer science or engineering or business administration
Hands on experience building AI agents, automated workflows, and internal tooling.
Experience leading change management in B2B SaaS
Location
This role will be remote and based in the USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $ 213,900
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500
Based in the San Francisco Bay area, California: $201,280 - $251,600
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until March 1, 2027, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Задачи:
— Ежедневное ветеринарное сопровождение молочного стада, включая контроль здоровья животных, диагностику, лечение и профилактику заболеваний, работу с маститом, здоровьем копыт и уходом за телятами.
— Работа в команде с местным ветеринарным врачом, обеспечение ветеринарного сопровождения в дневные и ночные смены по согласованному графику.
Требования:
— Диплом ветеринарного врача с опытом работы от 1 года или талантливый выпускник с практическим опытом работы с крупным рогатым скотом.
— Опыт работы именно с молочными коровами.
— Знание разговорного английского языка для общения с местной командой.
— Ответственность, инициативность, любознательность, внимательность к животным и заинтересованность в профессиональном развитии.
Условия:
— Полностью оплачиваемый перелёт на Филиппины.
— Отдельный небольшой дом на территории фермы с удобствами, кондиционером, интернетом и кухней.
— Питание вместе с сотрудниками фермы или ежемесячный food allowance.
— Медицинская страховка.
— Оформление необходимых документов и разрешений за счёт работодателя.
— Заработная плата по договорённости.
— Контракт от 3 месяцев с возможностью продления.
— Работа с молочным стадом на частной ферме с поголовьем около 110 коров пород Jersey и Holstein.
— Постоянное проживание на территории фермы и активное участие в её жизни.
— Возможность получить практический опыт за границей и пожить в тропической части Филиппин.
Location: Minsk
Workplace: hybrid
We are looking for a driven Mobile Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences.
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
Why join us:
Build a major new product line with meaningful ownership and influence from day one.
Help shape technology that empowers independent restaurant operators and small businesses.
Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence.
Competitive compensation, strong benefits, and significant opportunities for growth and impact.
What You’ll Do:
Own the full product lifecycle - from customer discovery and strategy through launch, adoption, and continuous iteration.
Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs.
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes.
Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization.
What We’re Looking For:
7+ years of Product Management experience building and scaling SaaS products.
5+ years of experience leading mobile features and experiences.
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
Exceptional product discovery, prioritization, and problem-solving skills.
Proven ability to simplify complex workflows into elegant, intuitive user experiences.
Strong communication and stakeholder management skills
, with the ability to influence cross-functional teams and drive alignment.
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
Ability to work hybrid from an NRS office three days per week.
Bonus
Experience in the POS space.
Familiarity with ordering, payments, inventory management, or loyalty.
More Benefits:
Modern office with free parking in the very center of Minsk.
Remote/ hybrid work opportunity!
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement.
Medical insurance and sports reimbursement.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Architect on our Data Substrate team
About the job
Twilio runs on data, and the platform underneath it is entering a major shift. Open table formats, the convergence of lakes and warehouses, tightening privacy regulation, and AI workloads are all changing what a data platform has to do. We’re hiring an Architect to set our direction through that shift and to make sure the systems we build over the next 3-5 years are the right ones.
You’ll own the technical strategy for our data platform, spanning storage, lake and lakehouse architecture, catalog and governance, and privacy-by-design. You’ll work across org boundaries, setting standards that dozens of teams build on and raising the technical bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the architecture and multi-year technical strategy for the data platform, including the lake/lakehouse, ClickHouse, Elasticsearch, and governance, and keep them coherent as one platform rather than separate systems. Define where each engine fits (for example, ClickHouse versus open table formats on object storage) and the migration path between them.
Make and document the major design decisions (ADRs, RFCs) on storage and open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs, with cost and performance at petabyte scale as explicit design constraints.
Set the reference architectures for how our core storage and query engines (ClickHouse, Elasticsearch, and lake engines) are deployed, tuned, scaled and operated as shared platforms, including capacity, cost, tenant isolation, and upgrade strategy.
Define the reliability model for the platform: availability targets, failure domains, disaster recovery, observability, and incident response patterns that teams can adopt.
Build privacy and compliance into the architecture, not onto it. Design deletion and right-to-erasure, retention, data residency, and PII classification so they work across the platform’s storage layers, backups, and derived datasets, including data that arrives from upstream streaming systems.
Drive data governance: classification, catalog and metadata, lineage, access control integrated with our authentication and authorization systems, data contracts, quality and integrity standards, and a catalog teams actually use.
Review designs and technical direction across the org, and act as the escalation point on hard distributed-systems and performance problems.
Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad.
Partner with product, security, infrastructure and consuming teams to turn business needs into platform roadmaps, and say no or re-sequence when the tradeoffs require it.
Track emerging data technologies (such as streaming-first architectures, federated query, and AI-ready data layers) and bring forward the ones worth adopting, with evidence from prototypes or benchmarks.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
15+ years of experience in software development or a related field, with at least 8 years in an architecture or senior technical leadership role.
Proven track record of architecting and delivering large-scale data platforms and setting their technical strategy, on cloud infrastructure such as AWS, deployed with Kubernetes, Terraform and Helm.
Deep expertise in storage and compute for analytical data: columnar and open table formats, lake and lakehouse architecture, partitioning, indexing, query planning, and how the choices affect cost and performance at petabyte scale.
Breadth across data storage and retrieval technologies, with hands-on depth in at least two of: analytical/OLAP engines (e.g., ClickHouse), search engines (e.g., ElasticSearch/OpenSearch), and lake or distributed processing engines (e.g., Spark, Trino, Flink). You can reason about when to use each, how they interoperate, and how to migrate between them.
Working knowledge of streaming systems (e.g., Kafka) and how they interact with downstream storage.
Practical experience designing data governance at scale: data classification, catalog and metadata management, lineage, and access control integrated with authentication and authorization systems.
Practical experience implementing privacy and compliance requirements (deletion, retention, residency) across a large, heterogeneous data estate.
Proficiency in one or more of Python, Java, and Go.
Track record of writing and driving architecture decisions across multiple teams, and of changing the direction of an organization’s technical roadmap through influence rather than authority.
Experience elevating engineering standards and mentoring senior engineers across teams.
Demonstrated commitment to operational excellence: architecting for high availability, observability and incident response in distributed systems, and being credible when a platform is failing in production.
Strong written and verbal communication, including making a complex tradeoff clear to engineers and to senior leadership.
Desired:
Experience operating one of these engines (e.g., ClickHouse, ElasticSearch) at scale, including replication, sharding, ingestion behavior, and multi-tenant isolation.
Experience with catalog and metadata systems (e.g., Unity Catalog, Glue, Polaris, DataHub) and open table format catalog strategy.
Experience with a platform migration across domains or ownership models, such as moving from central to domain-owned data.
A track record of measurable cost optimization on large data platforms.
Networking and network security knowledge.
Location
This role will be remote, and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $233,100.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $246,780.
Based in the San Francisco Bay area, California: $243,680 - $274,140.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until 1/4/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Overview
Fanatics is looking for a Business Operations Associate to run the systems behind Fanatics ONE benefits and to make sure every dollar the program spends gets charged to the right budget.
Fanatics ONE is the loyalty program that recognizes fans across the Fanatics ecosystem. Members earn gifts and access to events they can't buy anywhere else, from seats at sold-out games to Fanatics Fest.
Every gift campaign and member event has a back office behind it. Someone has to price the tickets, code the expenses, track the invoices and bill other teams when they use what we've paid for. That work keeps growing as more of the company shares our tickets and events. Right now, that responsibility is spread across several people within their own functions, so this role brings it together in one place, with a view across the whole program.
A big part of the job is TicketManager, the system where we hold tickets and suites for sports and concerts. Colleagues across Fanatics claim seats from it. We want to open more of that inventory to other teams so we can pool budgets and buy more, and that only works if every seat carries a real price and every claim gets billed to the team that used it.
This is a systems role first and a finance role second. The person who does well here likes building and fixing the tools a team runs on, and has an eye to catch financial numbers that don’t add up.
You'll report to the Senior Manager, Strategy & Partnerships and work closely with Gifting Operations, Event Production, Bespoke Benefits, Finance, and our analytics team.
Responsibilities
TicketManager and ticket inventory
Own pricing for our tickets and suites, and keep it current as the market changes
Apply the team's pricing approach and flag any price that looks off
Make sure the right team or business pays for the seats it uses
Work with Event Production so our ticket records match what happened at each event
Report on how our tickets get used, including seats that go unclaimed
Manage day-to-day operations of Fanatics Fest ticketing
Intake and systems
Run our request intake day to day, so every request gets to the right team with a cost and a timeline
Keep our records and budget codes clean so reports don't need fixing by hand
Build automations and small tools that replace manual tracking
Show teammates how to submit requests and expenses the right way
Spend and cross-charges
Review and reconcile spending across teams, and help fix anything coded incorrectly
Handle cross-charges when other Fanatics teams and businesses use our inventory
Help set up vendors and keep invoices moving until they're paid
Keep budget coding accurate as people and programs shift between teams
Month-end and reporting
Prepare the monthly reconciliation with Finance so our numbers match theirs
Track spend against budget, and answer questions about where a charge came from and who should cover it
Who you are
Details matter to you. When you spot a miscoded expense or a mispriced seat, you fix it right away.
You can look at a complicated process that runs across several teams and systems and work out how the pieces fit together.
Building things is how you solve problems. If a task gets done by hand every week, you want to automate it, and you enjoy making the work easier for everyone around you.
You work well with people on other teams, and you know how to ask a busy colleague for help in a way that's easy to say yes to.
When something is waiting on someone else, you follow up until it's done.
Experience and skills
1 to 2 years of experience in operations, finance, ticketing or a related field
Has worked hands-on in a database or workflow tool such as Airtable
Comfortable using AI tools in your everyday work
Strong spreadsheet skills in Excel or Google Sheets
A working knowledge of budgets and basic accounting, or the ability to pick it up quickly
Experience with a ticketing platform or an expense tool is a plus
Willing to work some evenings around big events and month-end close
Passion for sports and fandom
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$70,000
—
$85,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Role
Fanatics is building a leading global digital sports platform, creating a seamless experience for fans across commerce, collectibles, and gaming. As part of this mission, our
Fan Ecosystem
team plays a critical role in driving customer engagement and lifetime value across the Fanatics ecosystem.
We are seeking a
Senior Manager, Retention Strategy
to develop and lead efforts to reactivate and retain users across the Fanatics app and broader Fanatics ecosystem. This is a high-impact role for a data-driven operator who knows how to turn customer insights and incentives into lasting engagement.
You will own the retention and reactivation strategy for the Fanatics app, design the incentive framework and rewards offers that bring fans back and move them across Fanatics businesses, and lead the development of the customer-facing rewards experience in partnership with Product. The ideal candidate has deep experience in lifecycle or loyalty strategy, a sharp analytical instinct, and a track record of taking ideas from strategy to execution in fast-moving, cross-functional environments.
Key Responsibilities
Own the retention and reactivation strategy for the Fanatics app, defining how we keep users engaged, win back lapsed users, and grow lifetime value.
Drive cross-app engagement through incentives and programs that move fans between propositions such as Shop, Scores, Games, Collect and Ticketing.
Develop and own the promotional offer framework, including how rewards are structured, targeted, and funded across segments and lifecycle stages, with clear guardrails on cost and ROI.
Partner with Promotion Operations team to design and launch specific rewards offers and promotions, from always-on retention mechanics to seasonal and moment-based campaigns.
Co-lead the development of the customer-facing rewards experience in the Fanatics app, partnering with Product, Design, and Engineering to define requirements, prioritize the roadmap, and bring features to market.
Support analytics partners with defining customer segmentation and lifecycle stages (new, active, at-risk, lapsed) to target interventions where they will have the most impact.
Partner with CRM and Marketing to align lifecycle journeys and messaging across push, email, and in-app channels with retention priorities.
Partner with Loyalty (FanCash and Fanatics ONE) so app retention mechanics reinforce broader ecosystem engagement and reward behavior.
Establish the measurement framework for retention, including retention curves, reactivation rate, churn, cross-ecosystem engagement, and incremental lift, working with Analytics and Finance to stand up dashboards and regular reporting.
Run a rigorous test-and-learn agenda, using A/B and holdout testing to measure incrementality and optimize offer economics.
Analyze churn drivers and user behavior to surface insights that shape offers, features, and product decisions.
Influence product and business roadmaps with a clear, evidence-based POV on customer and business impact, and communicate performance and recommendations to senior leadership.
Qualifications
Bachelor’s degree preferred.
7+ years of experience in retention, lifecycle, loyalty, or growth strategy within consumer-facing digital businesses.
Proven track record of improving retention or reactivation outcomes in an app-based or digital product environment.
Experience designing incentive or rewards programs, including offer economics, targeting, and ROI measurement.
Experience partnering with Product to define and launch customer-facing features.
Strong analytical skills, with hands-on experience in cohort analysis, segmentation, and experiment design. SQL or similar is a plus.
Proven ability to drive cross-functional initiatives in matrixed organizations, influencing without direct authority across Product, Marketing, CRM, and Analytics.
Excellent communicator, able to distill complex analysis into clear, compelling narratives for both executive and working-team audiences.
Comfortable operating with ambiguity and managing multiple priorities in a fast-paced environment.
Based in or able to commute to the Fanatics NYC office a minimum of three days per week.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$133,000
—
$167,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Minsk; Tbilisi; Chișinău; Warsaw
Workplace: remote
Our National Retail Solutions brand is a highly successful Point-of-Sale (POS) SaaS business, rapidly expanding into new sectors with over 40,000 Point of Sale terminals in independent retailers like: convenience stores, bodegas, liquor stores, small grocers, and tobacco shops.
We’re looking for a
technical Engineering Manager
, with strong experience building highly scalable and robust systems focusing on:
Technical Leadership
Team Building: Hiring, Mentoring
Engineering Processes
You’ll work cross-functionally with product management, engineering, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that address the needs of our customers.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
We expect you to have:
Engineering Experience:
5+ years building frontend and backend systems using SQL and other databases, with hands-on experience defining system architecture.
Technical Leadership:
A minimum of 3+ years in a technical leadership role, directly managing engineers.
Architecture at Scale:
A proven track record of driving large-scale distributed systems and/or complex platform architectures.
Development Processes:
Practical experience working within Agile methodologies.
Talent Development:
Demonstrated success growing engineering organizations and building career development frameworks.
Core Technologies:
Strong proficiency with Node.js and Vue.js.
DevOps & Tooling:
Solid experience with CI/CD pipelines and Docker containerization.
AI-Assisted Engineering:
Experience leveraging AI tools for the design, development, and testing of production-grade systems.
Communication & Influence:
Skilled at presenting to both technical and non-technical audiences, including executive leadership.
Language Proficiency:
Command of English at the B2 level or higher.
Time Zone:
Ability to overlap with US Eastern Time for at least 4 hours per day.
Will be a plus:
Professional fluency in Russian.
Experience with AngularJS, PHP, and PostgreSQL.
Experience with document databases and caching frameworks.
Experience building Point-of-Sale (POS) and/or e-commerce systems, as well as working with payment systems.
We offer:
Hybrid/office in Belarus or remote b2b in Poland/Georgia/Moldova.
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk office employees.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our
National Retail Solutions
brand
provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Denver, CO, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is continuing to build and evolve AI-powered customer experiences through our GenAI customer service chatbot (FBGA) and our internal co-pilot for customer service agents, ARENA. The quality of those experiences depends on the knowledge behind them. As Senior Manager, Knowledge Management, you will lead the team that owns that knowledge base, turning what we learn from customer cases into the best user experience possible, whether for our end customers or internal stakeholders.
You will work with automated tooling developed by our Engineers to build and refine knowledge articles (KAs), drawing on input from stakeholders, operational data from our customer contacts, and signals from our evaluation and quality data. You’ll be Operations’ primary partner to Product and Engineering on knowledge, content, and the systems that deliver it.
This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution.This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution.
Responsibilities
Knowledge base ownership
Own the knowledge base that powers FBGA and ARENA, including its structure, taxonomy, content, accuracy, and coverage
Establish and run a content lifecycle with clear owners, testing and review cadences, and approval workflows, so content stays current as policies, products, and states change
Set and enforce content standards that keep knowledge consistent, compliant, and easy for both people and AI to use
Drive the evolution of internally developed tools and automated processes so that Knowledge can scale and keep pace with the broader business
Insights and trend analysis
Drive analysis of trends across case types and subtypes, focusing on containment, escalation, repeat contact, and delivering a quality user experience.
Turn trends and quality findings into a prioritized backlog of content, process, and product improvements, and see them through to impact
Deliver regular readouts to Operations leadership and partner teams that connect knowledge changes to measurable outcomes
Cross-functional partnership
Serve as the Operations lead partner to Product and Engineering on knowledge systems, tooling, and the requirements that shape how knowledge reaches FBGA and ARENA.
Partner with our Quality team to act on evaluation findings, and with our Go-To-Market team so launch content is ready before go-live
Surface customer and operational insights to Product, Marketing, Compliance, and other frontline teams
Team leadership
Lead, hire, and develop the Knowledge team, setting clear priorities and raising the bar on rigor and ownership
Build the operating rhythm for the team, including planning, intake, prioritization, and reporting, so work is visible, organized, and predictable
Ensure the team follows all internal and external guidelines and regulations.
Qualifications
8+ years of experience in operations, knowledge management, customer experience, or a related field, including leading teams.
Proven ability to build and run a content or knowledge function with defined standards, ownership, and governance.
Strong analytical skills, with the ability to synthesize large amounts of case and performance data into clear priorities and recommendations.
Track record of partnering effectively with Product and Engineering teams on requirements, prioritization, and delivery.
Rigorous attention to detail and strong organization, with the ability to manage many parallel workstreams and deadlines.
Exceptional written and verbal communication, including the ability to tell a clear, data-backed story to senior leaders.
Ability to operate from strategy to execution, and to turn strategy into operating practice.
Ability to pass required licensing mandated by state racing and gaming regulatory bodies.
Bachelor’s degree or equivalent experience.
Preferred Qualifications
Experience with AI-assisted support, chatbots, or retrieval-based knowledge systems, and how content quality affects their performance.
Experience in online sportsbook, casino, or poker, or another regulated, fast-moving environment.
Familiarity with proprietary online gaming tools, systems, and reports (Fraud, Payments, Gaming, Sportsbook).
Experience with knowledge management platforms and content analytics.
Hands-on SQL or data analysis skills.
Deep empathy for the customer and curiosity about technology as a customer experience enabler.
Master’s degree
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$150,000
—
$170,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Minsk
Workplace: onsite
National Retail Solutions (NRS) is a leading provider of point-of-sale, payment, and digital solutions to tens of thousands of independent retailers across the United States and Canada. Processing millions of transactions daily across a rapidly growing network of high-volume retail terminals, NRS generates massive volumes of operational data.
To empower our retailers and internal teams with instant insights, NRS is building a state-of-the-art, high-throughput Real-Time Reporting Engine powered by ClickHouse. This strategic initiative involves modernizing our data infrastructure, building scalable analytical pipelines, and delivering sub-second reporting dashboards for large-scale transaction datasets.
We are seeking an experienced Technical Project Manager (Data & Reporting Platform) based in Minsk to join our distributed engineering team. In this role, you will lead the end-to-end delivery of our core ClickHouse real-time reporting platform, coordinating cross-functional efforts across backend engineers (Golang/Node.js/PHP), database architects, data engineers, QA, and frontend developers (Vue.js).
The ideal candidate possesses strong technical project management fundamentals, a solid grasp of data systems/ETL workflows, and naturally leverages AI workflows (Claude, Gemini) to optimize sprint planning, write technical specifications, streamline documentation, and track technical deliverables.
This role requires 3 days a week in-office work at our Minsk office facility to collaborate in person with our engineering team, along with regular remote collaboration with teams in Israel and the U.S.
Responsibilities:
Program Execution & Technical Project Delivery
Lead end-to-end project execution for our ClickHouse real-time reporting platform, managing schedules, sprint backlogs, dependency mapping, and technical milestones.
Partner closely with backend developers, data engineers, and UI teams to plan and execute high-throughput data pipelines, data aggregation flows, and reporting API deployments.
Manage technical risks, identify pipeline bottlenecks, resolve execution blockers, and establish clear criteria for platform stability and performance testing.
Act as a technical bridge between Product Management, System Architects, and Engineering teams to translate complex reporting requirements into clear user stories and technical tasks.
Leverage modern
AI productivity tools
(Claude, Gemini) to accelerate sprint documentation, analyze project risks, summarize technical alignment meetings, and draft comprehensive project specs.
Metrics, Stakeholder Management & Status Reporting
Establish and maintain KPIs, execution velocity metrics, and project health dashboards in Jira/Confluence.
Provide weekly progress updates to senior leadership, including the VP of Technology, CTO, and key business stakeholders.
Oversee SLA requirements, data delivery timelines, and release readiness checklists across global teams.
Organize and facilitate cross-functional release management, ensuring smooth rollouts with zero downtime for reporting services.
Data Integrations & Cross-Team Collaboration
Oversee data integration initiatives with third-party platforms, external data feeds, and internal microservices.
Understand partner technical specifications, API structures, data schema expectations, and support escalation paths.
Lead Agile ceremonies (Sprint Planning, Daily Standups, Backlog Grooming, Retrospectives) for distributed engineering groups across time zones.
Required Qualifications:
5+ years of Technical Project Management experience
leading complex software development or data engineering initiatives.
Proven Data & Platform Project Management Experience:
Hands-on experience delivering projects focused on databases, business intelligence (BI), analytics, ETL/data pipelines, or high-throughput reporting systems.
Agile & Jira Mastery:
Advanced proficiency in Jira (Scrum/Kanban management, roadmapping, custom workflows, automation) and Confluence documentation.
Strong AI Integration Capabilities:
A habitual and demonstrated workflow using AI assistants (Claude, Gemini) to optimize project planning, write specifications, summarize requirements, and improve delivery velocity.
Technical Understanding of Systems Architecture:
Solid conceptual understanding of microservices, REST/gRPC APIs, SQL/database architectures, CI/CD pipelines, and cloud environments (AWS).
Scope & Risk Management:
Proven ability to manage technical debt, negotiate scope trade-offs with product owners, and clear complex engineering blockers independently.
Cross-Functional & International Experience: Exceptional team leadership skills with experience working alongside global teams in the U.S. and Israel.
Strong Communication:
Excellent spoken and written English, comfortable facilitating technical design discussions and executive briefings.
Nice to Have:
Experience managing projects involving
ClickHouse
or other columnar/OLAP data stores (Snowflake, BigQuery, Redshift).
Background in managing high-availability, low-latency financial, transaction, or POS reporting environments.
Familiarity with data visualization tools or reporting dashboards (Grafana, Tableau, Metabase, custom Vue.js dashboards).
PMP, PMI-ACP, CSM (Certified Scrum Master), or equivalent Agile/Project Management certifications.
Work Schedule & Location:
Location:
Minsk, Belarus (Office).
In-Office Requirement:
3 days per week
at our Minsk office facility.
Time Zone Overlap:
At least
3 hours of daily overlap
with U.S. Eastern Standard Time (EST).
What We Offer:
A central role in delivering a high-impact, real-time data engine for the U.S. retail tech market.
Direct collaboration with highly skilled engineering and product leadership in Minsk, Israel, and the U.S.
Clear career advancement opportunities within a rapidly scaling data platform team.
Competitive compensation package.
Our benefits:
Hybrid work opportunity!
Modern office with free parking in the very center of Minsk.
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement and loyalty program.
Medical insurance.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brandprovides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
NRS is now expanding into a completely new vertical: restaurant technology.We are building a brand-new Restaurant POS platform, a modern and highly capable system designed specifically for restaurant operations. This is one of the most significant product expansions in NRS history and will open a major new market for the company.This is a real opportunity to help build something new and important.
Location: Berlin Office; Netherlands; Portugal; Poland; Denmark; United Kingdom; Spain; United States
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🌟 Your main goal will be to own and scale the end-to-end demand engine that turns our builder community and PLG motion into a high-performance pipeline engine for Mid-Market & Enterprise.
To do so, you’ll design and lead acquisition, activation, and expansion programs across all channels, backed by strong analytics, experimentation, and cross-functional collaboration.
PIPELINE CREATION & OWNERSHIP
- Drive pipeline creation targets across paid media, SEO, content, events, ABM, and partner/community co-marketing
- Define and manage full-funnel experiences from website/CRO to trial activation and enterprise nurture
- Build and run ABM programs for top accounts with AEs, SDRs, and SEs
EXPERIMENTATION & FUNNEL OPTIMIZATION
- Run a high-cadence experimentation program on messaging, pricing, conversion flows, and more
- Improve PQL to MQA to SAL conversion through clear stage definitions and sales alignment
- Instrument lifecycle journeys with onboarding, trial nurturing, and PQL warming
TEAM LEADERSHIP & OPERATING RHYTHM
- Act as a player-coach for a growing team of 2–4 FTEs and agencies, scaling to 6–8 in 12–18 months
- Set the operating cadence: weekly channel reviews, monthly pipeline councils, quarterly GTM planning
- Define hiring bar, regional coverage strategy, and role charters across demand functions
TECH STACK & PERFORMANCE MANAGEMENT
- Own the demand tech stack (HubSpot/Marketo, Segment, Clearbit/6sense, enrichment/routing) in collaboration with RevOps
- Establish guardrails for CAC payback, shutoff rules, and ROI discipline
- Forecast and report on performance across ROI, velocity, coverage, and funnel health
REQUIREMENTS
MUST-HAVES
- 📊 B2B Demand Gen leadership: You’ve owned pipeline targets in high-growth B2B SaaS, ideally for 8–12+ years
- 🧹 Data and attribution fluency: You’re confident navigating multi-touch attribution, forecasting, and CAC payback optimization
- 📊 Natural Collaborator: You're the best friend of Sales, and see GTM as "one team"
- 🌍 ABM + funnel strategy: You’ve built and scaled ABM programs and CRO experiments targeting Enterprise
- 👥 Player-coach leadership: You’ve hired, developed, and led high-performing demand teams and agencies
- ⚖️ Technical audience empathy: You know how to speak credibly to DevOps, IT, and SecOps buyers
NICE-TO-HAVES
- 🤝 Community-led or open-source GTM: You’ve worked in fair-code, freemium, or open-source environments
- 📈 Partner co-marketing: You’ve run successful campaigns with marketplaces or tech ecosystems
- ⚙️ Modern martech experience: You’ve worked hands-on with HubSpot/Marketo, 6sense, product usage signals, and warehouse-native reporting
- 🏛️ Field & event GTM: You’ve built and executed events strategies that convert in EU/US markets
Logistics
This role can be based in the advertised European countries OR the following US locations (where you must be able to work without requiring visa sponsorship now or in the future).
California : $303k - 334k base + equity
New York / Massachusetts : $276-303k base + equity
North Carolina, Washington state, Texas, Georgia, Florida, Jersey, Virginia, Colorado, Illinois, Pennsylvania: $248-273k base + equity
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Marlton, New Jersey
Do you enjoy unraveling tricky problems, simplifying complicated choices, and helping people find clarity? If you take pride in making someone’s day easier and want to support the people building the future of software, you will fit right in.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
Our developer ecosystem is growing rapidly across the Americas. Licensing software across personal setups, fast-moving teams, and large organizations involves nuance, from choosing right-sized subscription models to managing smooth multi-year renewals. When customers reach out, they aren't looking for canned answers or corporate scripts – they need an authentic guide who understands their needs and removes friction.
In this role, you will own customer interactions end to end across licensing, billing, and account management. Working remotely within Pacific Standard Time (9:00 am to 5:00 pm PST), you will be the trusted human touchpoint for developers and procurement specialists alike. You will collaborate directly with our sales, engineering, and product support teams to resolve edge cases, spot recurring operational friction, and influence how we refine our workflows and self-serve systems.
Day to day, you will:
Help customers navigate licensing tiers, account setup, quote requests, and subscription renewals across email, phone, and ticketing systems.
Translate licensing models and company policies into straightforward, practical guidance tailored to customer goals.
Maintain clean customer records in our CRM to ensure transparent handoffs and operational clarity across regions.
Partner with engineering and sales teams to unpack complex customer inquiries and unblock time-sensitive issues.
Identify patterns in recurring customer questions and suggest concrete improvements to our support documentation and workflows.
Keep response times steady and quality high during major product releases and promotional cycles.
What you’ll bring
Clear, thoughtful communication in writing and conversation, with an ability to unpack complex topics simply.
Natural curiosity about how software products and systems fit together.
Sound judgment to prioritize tasks and make grounded decisions when handling competing requests.
Comfort collaborating independently across distributed, multi-cultural teams and time zones.
A steady, solutions-oriented mindset when helping people navigate confusing or stressful issues.
A genuine commitment to quality, craft, and leaving processes better than you found them.
What you’ll need
Demonstrated experience supporting customers through subscription management, order processing, billing inquiries, or account operations.
Professional fluency in English, Spanish, and Portuguese, enabling clear, empathetic support across our Americas community.
Practical experience working with ticketing systems (such as Zendesk), modern productivity suites, and CRM platforms (such as Salesforce or HubSpot).
The ability to understand and clearly explain multi-tier software licensing, subscription agreements, and purchasing workflows.
What success looks like
You deliver timely, accurate, and context-aware solutions that protect long-term customer trust. Rather than rushing through tickets, you resolve root causes, spot operational bottlenecks early, and help refine internal workflows so our team and our customers both move faster.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work schedule. Enjoy the freedom to work from home or from the office.
Extra time off. More days to relax, recharge, and do the things you love.
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. Assistance to help make your move as smooth and stress-free as possible.
Free meals and snacks. Lunch and refreshments provided to keep you fueled.
Health and wellness. On-site gyms or sports club stipends.
Internal events. Company-wide celebrations and team gatherings.
We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
If this sounds like you, send us your resume and a brief note about why you’d like to join our team.
#LI-HYBRID
#LI-JP1
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
The base salary range (per year) for this position in the posted work location(s) is
$60,000
—
$85,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Partner Program Manager.
About the job
As we scale our global partner ecosystem, reliable execution and team collaboration are the foundation of our success. We are seeking a highly organized, execution-focused Partner Program Manager to manage our daily Partner Operations & Commercial Systems workflows. If you bring a strong "can-do" attitude, thrive in a heads-down environment clearing issues and resolving tickets, and have hands-on experience maintaining data accuracy across CRM and PRM systems, this role is an exciting opportunity to keep Twilio's partner engine running smoothly.
In this role, you will be the operational backbone of the global partner program. Sitting within the Partner Operations & Commercial Systems pillar, your primary focus will be managing day-to-day operations: clearing support queues, reviewing partner applications, processing deal registrations, and fielding direct inquiries from our unmanaged partner desk.
As a true team player, you will work closely with cross-functional partners to ensure tasks are completed accurately and on time. You will take ownership of onboarding SLAs, and proactively lean in to keep daily operations moving without friction.
Responsibilities
In this role, you’ll:
Ticket & Queue Management:
Serve as the primary operator for the partner desk, consistently clearing daily Zendesk and CRM queues for partner applications, support inquiries, and directory listings.
Deal Registration & Lead Routing:
Manually review, verify, and route inbound deal registrations and co-selling feeds, ensuring high data accuracy and strict adherence to turnaround SLAs.
Data Hygiene & Maintenance:
Execute the day-to-day administrative and data-entry tasks required to keep our ecosystem running, maintaining accurate records across platforms like Salesforce and Airtable.
Process Execution & Incremental Improvement:
Maintain laser focus on executing existing manual workflows with precision and speed. While executing the day-to-day is the priority, you will also be encouraged to flag bottlenecks and share ideas for future process automation.
PRM Experience:
Familiarity with Partner Relationship Management (PRM) platforms (Impartner) and account mapping utilities (like Crossbeam).
Ecosystem Understanding:
Understanding of standard channel models (Resell, Referral, ISV, SI) and standard partner support inquiries.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <XX%> travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 30,2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
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Location: New York, New York; Dallas, Texas
Workplace: Remote
ROLE SUMMARY
The Solutions Architect is Temporal’s primary customer-facing technical leader within the Majors team (Dallas). In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
WHAT YOU’LL DO
- Collaborate with prospects to determine if their applications fit Temporal’s platform well.
- Educate customers and prospects on the technical benefits and limitations of Temporal’s platform and cloud service.
- Position Temporal as an enterprise development standard against competing technologies and architectural patterns.
- Foster an environment within customer engineering organizations to increase the adoption and expansion of Temporal in production environments.
- Partner closely with Account Executives to develop and execute comprehensive account plans across both new opportunities and expansion, accounting for the customer's long-term success and outcome.
- Manage and nurture relationships with technical decision-makers within customer organizations, ensuring they fully leverage Temporal’s capabilities.
- Create reusable technical assets, reference architectures, playbooks, and demos that provides value for other Solution Architects.
- Travel expected to be 25-50%
WHAT YOU’LL BRING
- Must Reside in Dallas, New York City, Jersey City or Columbus.
- Exceptional technical communication skills across altitudes, from a staff-level engineer whiteboard to a platform-team enablement session to a VP/CTO narrative.
- Deep understanding of distributed system technologies, design principles, and best practices.
- Proficiency in building application prototypes and providing design, development, build, and deployment guidance using one or more of Temporal’s supported languages: Java, Golang, Python, C#, TypeScript, Ruby, or Rust.
- Firm grasp of operational considerations in production environments, such as security, reliability, performance, cost management, and operations.
- Ability to provide insightful advice on architectural topics, including application patterns and platform architectures.
- Experience with at least one major cloud provider and familiarity with commonly used application development and production services.
- Ability to serve as a strategic technical advisor to Sales Account Executives, assisting with scoping and sizing opportunities and offering guidance on technical fit and challenges.
NICE TO HAVE
- Prior experience with FinTech and/or FinServe.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
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