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Location: Riyadh, Saudi Arabia Müller's Solutions is seeking a meticulous and experienced Hospitality Auditor specializing in Hotels, with expertise in both Hotel Operations and IT. As a key member of our team, you will be responsible for evaluating and ensuring the effectiveness of operational processes and IT systems within the hospitality sector, particularly in hotels. Your assessments will help enhance compliance, operational efficiency, and risk management, supporting the delivery of superior guest experiences. Key Responsibilities: Conduct comprehensive audits of hotel operations, including front desk, housekeeping, food and beverage, and other service areas to ensure adherence to company policies and industry standards. Perform IT audits focused on hotel management systems, POS systems, network security, data integrity, and compliance with IT protocols. Identify operational inefficiencies, control weaknesses, and potential risks, providing actionable recommendations for improvement. Collaborate with hotel management and IT teams to implement audit recommendations and enhance process compliance. Prepare detailed audit reports and presentations for senior management outlining findings and corrective actions. Stay updated on industry best practices, regulatory requirements, and emerging technologies relevant to hotel operations and IT systems. Hotel operations and financial controls Supporting functions (HR, engineering, maintenance, H&S) IT systems supporting hotel operations Operational efficiency and compliance Requirements Bachelor's degree in Hospitality Management, Information Technology, or a related field. Minimum 5 years of experience in hospitality auditing, hotel operations, or IT auditing within the hotel industry. Strong knowledge of hotel operational processes and IT systems used in hospitality. Proficiency in audit methodologies, risk assessment, and compliance standards. Excellent analytical, organizational, and report-writing skills. Ability to communicate findings clearly to diverse stakeholders. Detail-oriented with a commitment to maintaining high standards. Relevant certifications such as Certified Internal Auditor (CIA), Certified Hospitality Auditor, or IT audit certifications are a plus. Bilingual professional (Arabic and English) with experience in the Hajj and Umrah sector. Extensive experience in capital project audits and IT application reviews. Strong background in the hospitality industry Familiar with regulatory requirements of the Ministry of Tourism and the Capital Market Authority (CMA). Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: South Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. About the Company Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners. With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence. Job Type: Full-time Location: Remote (Global) Timezone: US (Flexible) Job Summary We’re hiring a highly organized and proactive Property Operations Manager (Hospitality) to oversee the day-to-day operations of a growing portfolio of luxury vacation properties. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and takes full ownership of operational performance—from guest experience to vendor coordination and system optimization. You’ll play a critical role in ensuring properties run smoothly, guests receive exceptional service, and operational systems continue to scale efficiently. Key Responsibilities Manage daily operations across multiple short-term rental properties Oversee cleaners, maintenance staff, and third-party vendors Handle guest communication, ensuring rapid response times ( <5 minutes during active hours ) Resolve guest issues efficiently while maintaining a high standard of service Coordinate property turnovers, inspections, and readiness Develop, document, and improve SOPs and operational systems Monitor and optimize operational KPIs including guest satisfaction ( target: 4.8+ rating ) Identify inefficiencies and implement scalable solutions Ensure all properties remain fully operational and guest-ready at all times Requirements Must-Have: Proven experience in short-term rental, hospitality, or property management operations Strong written and verbal communication skills Ability to problem-solve under pressure in real-time situations Highly organized with strong attention to detail Self-starter with the ability to take full ownership of responsibilities Nice-to-Have: Experience managing multiple properties simultaneously Familiarity with tools like Guesty, PriceLabs, Slack, Notion, Asana, Google Workspace Experience building SOPs and operational systems Understanding of revenue management and dynamic pricing Benefits 💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Competitive salary

Location: South Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. About the Company Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners. With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence. Job Type: Full-time Location: Remote (Global) Timezone: US (Flexible) Job Summary We are hiring a highly organized and proactive Operations Manager with experience in short-term rentals or hospitality to oversee day-to-day operations across a portfolio of luxury properties. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and takes full ownership of operational performance, guest experience, and system improvements. Key Responsibilities Manage daily operations across multiple short-term rental properties Oversee cleaners, maintenance staff, and third-party vendors Handle guest communication, ensuring rapid response times (<5 minutes during active hours) Resolve guest issues efficiently while maintaining a high standard of service Coordinate property turnovers, inspections, and readiness Develop, document, and improve SOPs and operational systems Monitor and optimize operational KPIs including guest satisfaction (target: 4.8+ rating) Identify inefficiencies and implement scalable solutions Ensure all properties remain fully operational and guest-ready at all times Requirements Proven experience in short-term r ental, hospitality, or property management operations Strong written and verbal communication skills Excellent problem-solving ability under pressure Highly organized with strong attention to detail Ability to work independently and take full ownership of responsibilities Experience managing multiple properties simultaneously Familiarity with PMS platforms (e.g., Guesty ) Experience with tools such as Slack, WhatsApp, Notion, or Asana Exposure to dynamic pricing tools (e.g., PriceLabs ) Experience building SOPs and operational systems Basic understanding of revenue management in hospitality Benefits 💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Competitive salary

Location: Caracas, Venezuela, Bolivarian Republic of Uptalent.io, a global talent platform that connects top-tier professionals from Latin America with leading companies worldwide, is seeking a High-End Hotel Interior Design Specialist to join their team. As a High-End Hotel Interior Design Specialist at Uptalent.io, you will have the opportunity to work with prestigious hotels and resorts, creating exceptional interior designs that elevate the guest experience. Responsibilities include creating detailed design drawings and specifications, and overseeing the implementation of the design to ensure it meets the highest standards of quality and luxury. This role offers the flexibility of remote work and the opportunity to contribute to extraordinary hospitality projects from the U.S Responsibilities Create detailed design drawings in Revit, including floor plans, elevations, sections, and millwork details for High End Hotel Design projects. Produce comprehensive design documentation in Revit , including specifications and schedules, for al phases (SD,DD, CD) Create and develope Families in Revit. Requirements Bachelor's or Master's degree in Interior Design, Architecture, or a related field Proven experience in high-end hotel interior design projects Strong knowledge of materials, finishes, furniture, lighting, and accessories for high-end hospitality projects Proficiency in design software such as Revit, BIM360, AutoCAD, SketchUp, and Adobe Creative Suite Able to present a comprehensive portfolio showcasing Hotel Design Projects you´ve worked on. Excellent communication and presentation skills Experience in projects developed in the state of California (USA) will be appreciated. Ability to work independently and remotely while managing multiple projects simultaneously Attention to detail and a passion for delivering exceptional quality Fluency in English is required. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Mexico City, Mexico Uptalent.io, a global talent platform that connects top-tier professionals from Latin America with leading companies worldwide, is seeking a High-End Hotel Interior Design Specialist to join their team. As a High-End Hotel Interior Design Specialist at Uptalent.io, you will have the opportunity to work with prestigious hotels and resorts, creating exceptional interior designs that elevate the guest experience. Responsibilities include creating detailed design drawings and specifications, and overseeing the implementation of the design to ensure it meets the highest standards of quality and luxury. This role offers the flexibility of remote work and the opportunity to contribute to extraordinary hospitality projects from the U.S Responsibilities Create detailed design drawings in Revit, including floor plans, elevations, sections, and millwork details for High End Hotel Design projects. Produce comprehensive design documentation in Revit , including specifications and schedules, for al phases (SD,DD, CD) Create and develope Families in Revit. Requirements Bachelor's or Master's degree in Interior Design, Architecture, or a related field Proven experience in high-end hotel interior design projects Strong knowledge of materials, finishes, furniture, lighting, and accessories for high-end hospitality projects Proficiency in design software such as Revit, BIM360, AutoCAD, SketchUp, and Adobe Creative Suite Able to present a comprehensive portfolio showcasing Hotel Design Projects you´ve worked on. Excellent communication and presentation skills Experience in projects developed in the state of California (USA) will be appreciated. Ability to work independently and remotely while managing multiple projects simultaneously Attention to detail and a passion for delivering exceptional quality Fluency in English is required. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Bogotá, Colombia Uptalent.io, a global talent platform that connects top-tier professionals from Latin America with leading companies worldwide, is seeking a High-End Hotel Interior Design Specialist to join their team. As a High-End Hotel Interior Design Specialist at Uptalent.io, you will have the opportunity to work with prestigious hotels and resorts, creating exceptional interior designs that elevate the guest experience. Responsibilities include creating detailed design drawings and specifications, and overseeing the implementation of the design to ensure it meets the highest standards of quality and luxury. This role offers the flexibility of remote work and the opportunity to contribute to extraordinary hospitality projects from the U.S Responsibilities Create detailed design drawings in Revit, including floor plans, elevations, sections, and millwork details for High End Hotel Design projects. Produce comprehensive design documentation in Revit , including specifications and schedules, for al phases (SD,DD, CD) Create and develope Families in Revit. Requirements Bachelor's or Master's degree in Interior Design, Architecture, or a related field Proven experience in high-end hotel interior design projects Strong knowledge of materials, finishes, furniture, lighting, and accessories for high-end hospitality projects Proficiency in design software such as Revit, BIM360, AutoCAD, SketchUp, and Adobe Creative Suite Able to present a comprehensive portfolio showcasing Hotel Design Projects you´ve worked on. Excellent communication and presentation skills Experience in projects developed in the state of California (USA) will be appreciated. Ability to work independently and remotely while managing multiple projects simultaneously Attention to detail and a passion for delivering exceptional quality Fluency in English is required. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Argentina Uptalent.io, a global talent platform that connects top-tier professionals from Latin America with leading companies worldwide, is seeking a High-End Hotel Interior Design Specialist to join their team. As a High-End Hotel Interior Design Specialist at Uptalent.io, you will have the opportunity to work with prestigious hotels and resorts, creating exceptional interior designs that elevate the guest experience. Responsibilities include creating detailed design drawings and specifications, and overseeing the implementation of the design to ensure it meets the highest standards of quality and luxury. This role offers the flexibility of remote work and the opportunity to contribute to extraordinary hospitality projects from the U.S Responsibilities Create detailed design drawings in Revit, including floor plans, elevations, sections, and millwork details for High End Hotel Design projects. Produce comprehensive design documentation in Revit , including specifications and schedules, for al phases (SD,DD, CD) Create and develope Families in Revit. Requirements Bachelor's or Master's degree in Interior Design, Architecture, or a related field Proven experience in high-end hotel interior design projects Strong knowledge of materials, finishes, furniture, lighting, and accessories for high-end hospitality projects Proficiency in design software such as Revit, BIM360, AutoCAD, SketchUp, and Adobe Creative Suite Able to present a comprehensive portfolio showcasing Hotel Design Projects you´ve worked on. Excellent communication and presentation skills Experience in projects developed in the state of California (USA) will be appreciated. Ability to work independently and remotely while managing multiple projects simultaneously Attention to detail and a passion for delivering exceptional quality Fluency in English is required. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

The Recruiting Coordinator assists in oversight of the full recruitment cycle on behalf of the Managed Review Recruiting and Operations functions, supports key employee lifecycle logistics, and serves as a champion for consistency and accuracy across all areas of responsibility. What will this person do?

Review Program Managers are attorneys with extensive document review project management experience who serve as a central point of contact with counsel, client and internal Lighthouse stakeholders on projects requiring managed review.

Location: Woburn, United States About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Location: On-site - Woburn, MA, United States About the Company Our client is a fast-growing B2B sales development agency that helps leading technology companies generate new business opportunities and accelerate revenue growth. Working with businesses across SaaS, software development, IT infrastructure, networking, and cybersecurity, the company provides structured training and hands-on experience to help ambitious professionals build successful careers in technology sales. Job Summary Are you currently working in customer service, retail, hospitality, or another customer-facing role and looking for your next career opportunity? We're hiring motivated, energetic, and confident communicators to join a growing team in Woburn, Massachusetts, as Entry-Level Sales Development Representatives (SDRs). This opportunity is ideal for customer service professionals who enjoy speaking with people, thrive in fast-paced environments, and want to transition into a rewarding career in B2B technology sales. No previous sales experience or college degree is required. You'll receive comprehensive training to develop the skills needed to succeed. If you're ambitious, coachable, and ready to take your customer service experience to the next level, we'd love to hear from you. Key Responsibilities Engage with potential business customers through outbound phone calls, emails, and other communication channels. Introduce technology products and services to prospective clients. Build rapport with decision-makers and identify potential business opportunities. Ask relevant questions to understand customer needs and determine potential fit. Schedule qualified meetings for senior sales representatives. Maintain accurate records of customer interactions and follow-ups in CRM systems. Work toward individual and team performance targets. Participate in ongoing training, coaching, and professional development. Requirements Customer-facing experience: Previous experience in customer service, or another customer-facing environment is required. Excellent communication skills: Clear, confident, and professional spoken English, with strong phone communication skills. High energy and ambition: A motivated, proactive personality with a genuine desire to learn and succeed. Coachability: Willingness to receive feedback, develop new skills, and continuously improve. Resilience: A positive attitude and the ability to handle challenges and rejection professionally. Strong interpersonal skills: Comfortable speaking with new people, building relationships, and maintaining engaging conversations. Goal-oriented mindset: Motivated by targets, personal development, and measurable achievements. Location: Must live within approximately one hour of Woburn, Massachusetts, and be able to work on-site. Nice to Have Customer service, call center, or telesales environments. Retail or hospitality roles involving regular customer interaction. B2C sales, including door-to-door, solar, insurance, or other commission-based sales. Financial services, financial advisory, or insurance. Previous sales internships or exposure to business development. Familiarity with CRM systems or customer management software. Benefits 🚀 Opportunity to work with a growing, ambitious sales team. 🤝 Structured onboarding, hands-on support, and team collaboration. 💼 Long-term career opportunities with a high-growth business. 🏢 Collaborative, on-site working environment.

Location: Fort Lauderdale, United States About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Location: On-site - Fort Lauderdale, FL, United States About the Company Our client is a growing US-based B2B sales development company that partners with leading technology businesses to help them connect with potential customers and drive business growth. Working across industries such as SaaS, software development, IT infrastructure, networking, and cybersecurity, the company offers an exciting opportunity for individuals looking to break into the tech sales industry. With comprehensive training, ongoing coaching, and a supportive team environment, the company helps motivated professionals turn their customer service and communication skills into successful careers in technology sales — no previous sales experience required. Job Summary Are you currently working in customer service, a call center, retail, hospitality, or another customer-facing role and looking for a career with more growth potential? This could be your opportunity to break into the fast-growing technology sales industry, no previous sales experience or college degree required! We're looking for confident, energetic, and motivated individuals who enjoy speaking with people, communicate clearly, and are eager to learn. As a Sales Development Representative (SDR), you'll use your communication and relationship-building skills to connect with potential business customers, introduce them to innovative technology solutions, and create new business opportunities. You don't need to know anything about tech sales to get started. You'll receive structured training, ongoing coaching, and the support needed to develop your skills and succeed. This is a full-time, direct-hire opportunity based in Fort Lauderdale, Florida, with the potential to transition to a hybrid working arrangement after your first 90 days. Key Responsibilities Connect with potential business customers through outbound phone calls, emails, and other communication channels. Build relationships with business professionals and identify potential sales opportunities. Ask thoughtful questions to understand customer needs and challenges. Introduce prospective customers to relevant technology products and services. Schedule qualified meetings for sales teams. Maintain accurate records of conversations and activities in CRM systems. Work closely with your team, participate in coaching sessions, and continuously improve your communication skills. Meet daily and weekly activity and performance targets. Requirements Previous experience in customer service, call centers, retail, hospitality, or another customer-facing role. Excellent verbal communication skills with clear, easily understood spoken English. Confident and comfortable speaking with customers over the phone. Positive, energetic personality with a strong desire to succeed. Highly motivated, proactive, and comfortable working toward goals. Coachable, open to feedback, and eager to develop new skills. Strong work ethic, resilience, and a results-driven mindset. Comfortable working in a fast-paced, team-oriented environment. Must live within approximately 45 minutes of Fort Lauderdale, FL. Benefits 🚀 Opportunity to work with a growing, ambitious sales team. 🤝 Structured onboarding, hands-on support, and team collaboration. 💼 Long-term career opportunities with a high-growth business. 🏢 Collaborative, on-site working environment.

Location: Remote (Caribbean) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW 📍 Remote - Caribbean Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review. This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them. WHAT YOU'LL DO - Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers - Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering. - Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication - Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off - Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring - Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention - Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements - Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction WHO WE'RE LOOKING FOR - Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem. - Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework. - End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs. - Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high. - Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip. - Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence. - Fluent, professional-level English communication, both written and verbal. NICE TO HAVE - Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar) - Familiarity with SQL and reading application logs - Background in technical support, SRE, incident response, or a related engineering-adjacent function - Exposure to AI-assisted coding/agent tooling - Experience in Ops, Support, or CX environments at scale HIRING PROCESS - Application Review - Skills Assessment via Case Study - Case Interview with Tech Support Team Lead - Interview with Head of Worker Experience Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Remote (APAC) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW 📍 Remote - APAC Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review. This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them. WHAT YOU'LL DO - Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers - Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering. - Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication - Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off - Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring - Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention - Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements - Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction WHO WE'RE LOOKING FOR - Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem. - Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework. - End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs. - Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high. - Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip. - Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence. - Fluent, professional-level English communication, both written and verbal. NICE TO HAVE - Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar) - Familiarity with SQL and reading application logs - Background in technical support, SRE, incident response, or a related engineering-adjacent function - Exposure to AI-assisted coding/agent tooling - Experience in Ops, Support, or CX environments at scale HIRING PROCESS - Application Review - Skills Assessment via Case Study - Case Interview with Tech Support Team Lead - Interview with Head of Worker Experience Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: London, United Kingdom Workplace: none Fashion | Graphic Design | Games London College of Contemporary Arts (LCCA) Part time (0.4 FTE, approx. 2 days per week) £37,000 to £45,000 pro rata Mostly remote with occasional campus attendance (London) About Us London College of Contemporary Arts (LCCA) delivers creative and industry focused higher education to a diverse student community across fashion, design, business, hospitality and games. Our students are ambitious and practical and many are entering industries where access to networks and real experience makes the difference between graduating and actually working in the sector. We are expanding our Careers and Employability team and are seeking an experienced industry professional to help connect our students with the creative industries. The Role We are looking for an Employer Engagement and Placements Consultant to build and manage a strong network of industry opportunities across Fashion, Graphic Design and Games, with a particular focus on Fashion placements. This is an externally facing role centred on relationship building, not teaching. You will work closely with our Careers Consultants to introduce employers to student talent and help students access real world experience. You will: • Develop relationships with fashion brands, studios, agencies, magazines and creative businesses • Secure and coordinate short industry placements for fashion students • Introduce employers to students for internships, freelance projects and graduate opportunities • Connect emerging designers and new creative businesses with student talent • Support employers hosting students and maintain long term partnerships • Build a pipeline of graduate roles and entry level opportunities • Contribute employers and speakers to careers fairs and industry events You will not be expected to deliver lectures or formal teaching. The role is about brokering opportunities and building trusted industry relationships. Working Pattern This is a flexible, part time position of approximately two days per week. The role is largely remote, with occasional visits to our London campus (typically one or two days per month and during key placement periods). We are open to flexible working patterns and this role may suit someone combining consultancy, freelance or industry work alongside a higher education role. About You We are interested in candidates with strong professional credibility and networks within the creative industries. You may currently work in: • fashion recruitment or executive search • talent acquisition or industry liaison • a creative agency, brand or studio • creative careers coaching or portfolio recruitment You will have: • established connections within the fashion or creative sectors • understanding of how entry level hiring works in creative industries • experience supporting early career talent or graduates • excellent relationship building and communication skills • an interest in widening access to the creative industries Experience in higher education is welcome but not essential. Why Join Us This role offers the opportunity to shape how creative students access industry and to build a genuine bridge between education and the professional world. You will have autonomy, flexibility and the ability to work remotely, while being part of a collaborative Careers and Employability team. To apply: It’s quick and easy to apply for a role at LCCA. Just click on the apply button above. All you’ll need is an up-to-date CV outlining your interest in the role and how you meet the role’s criteria. Please note: Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted. We do not offer visa sponsorships. We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees. We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team collegedivisionrecruitment@gus.global

Location: Caracas, Venezuela Work from home | Full-Time | Independent Contractor Are you bilingual with experience in healthcare, hospitals, medical translation, or medical documentation ? Join our remote healthcare team and help physicians manage accurate patient records and documentation. Responsibilities Prepare and organize medical records for physicians Update patient history and health information Perform accurate medical data entry and documentation Review basic lab results and screening procedures Follow HIPAA, Joint Commission, and facility policies Support physicians with administrative and clerical tasks Requirements Bilingual with healthcare/medical translation experience Strong English and communication skills Detail-oriented and reliable Available Monday to Friday, 10 AM to 7 PM CST Laptop/Desktop: i5+ processor, 8GB RAM Internet: 35 Mbps+ Noise-canceling headset, webcam, and dedicated workspace Compensation: $650 USD/month + bonuses + profit sharing Apply now and join our growing remote healthcare team!

Location: Bolivia Work from home | Full-Time | Independent Contractor Are you bilingual with experience in healthcare, hospitals, medical translation, or medical documentation ? Join our remote healthcare team and help physicians manage accurate patient records and documentation. Responsibilities Prepare and organize medical records for physicians Update patient history and health information Perform accurate medical data entry and documentation Review basic lab results and screening procedures Follow HIPAA, Joint Commission, and facility policies Support physicians with administrative and clerical tasks Requirements Bilingual with healthcare/medical translation experience Strong English and communication skills Detail-oriented and reliable Available Monday to Friday, 10 AM to 7 PM CST Laptop/Desktop: i5+ processor, 8GB RAM Internet: 35 Mbps+ Noise-canceling headset, webcam, and dedicated workspace Compensation: $650 USD/month + bonuses + profit sharing Apply now and join our growing remote healthcare team!

Location: Venezuela Work from home | Full-Time | Independent Contractor Are you bilingual with experience in healthcare, hospitals, medical translation, or medical documentation ? Join our remote healthcare team and help physicians manage accurate patient records and documentation. Responsibilities Prepare and organize medical records for physicians Update patient history and health information Perform accurate medical data entry and documentation Review basic lab results and screening procedures Follow HIPAA, Joint Commission, and facility policies Support physicians with administrative and clerical tasks Requirements Bilingual with healthcare/medical translation experience Strong English and communication skills Detail-oriented and reliable Available Monday to Friday, 10 AM to 7 PM CST Laptop/Desktop: i5+ processor, 8GB RAM Internet: 35 Mbps+ Noise-canceling headset, webcam, and dedicated workspace Compensation: $650 USD/month + bonuses + profit sharing Apply now and join our growing remote healthcare team!

- Design business processes, workflows, and system requirements. - Collaborate with developers and stakeholders.