Location: London, UK
Workplace: Remote
1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The 1Password Sales Engineering team is a valuable resource to our customers and fellow Go-to-Market team members. Our Sales Engineers are well known and respected as experts on the product, trusted advisors to our sales teams and customers, and a sought-after resource for various types of customer calls. The team collaborates with Product, Marketing, Enablement, and Support to create resources, provide training opportunities, and elevate the overall understanding of 1Password. We are a kind, curious, approachable, and customer-focused team on a mission to drive the vision of 1Password forward.
As a Sales Engineer for the SMB segment, you will be a trusted technical advisor, driving revenue growth, improving win rates, and accelerating deal velocity through strategic technical guidance. Partnering closely with Account Executives, you will demonstrate and position Enterprise Password Management (EPM), 1Password Privileged access, Software as a service (SaaS) Manager and device trust as an integrated solution that helps reduce risk across users, applications and devices.
You will navigate high-volume, fast-paced SMB sales cycles, uncovering opportunities to position the full product suite and applying frameworks like MEDDPICC to qualify opportunities, address requirements, and influence decision-makers. You will also support customers with compliance needs by responding to security questionnaires, RFPs/RFIs, and vendor registration requirements.
You will bring credibility with both security and technical buyers, including those evaluating or transitioning from developer-centric secrets management tools. As 1Password's portfolio evolves toward Unified Access, your ability to bridge human identity (EPM), application access (SaaS Manager), and endpoint trust (Device Trust) with the emerging machine identity and secrets automation narrative will be a differentiator in every deal.
As a subject matter expert across all 1Password products, you will collaborate with Sales Enablement, Product, Marketing, and Customer Experience to create resources, enablement materials, and customer-facing content that drive adoption, improve close rates, and deliver measurable business impact.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's London office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to-market roles will have an in-person onboarding in Toronto.
What we're looking for:
- At least 4 years of experience in a technical customer-facing role (B2B SaaS, preferably in the SMB segment or similar).
- Ability to communicate in French fluently
- Ability to communicate technical information clearly and confidently to a wide range of audiences, including non-technical stakeholders.
- Strong presentation, communication, and storytelling skills, making complex information sound simple and relevant.
- Detail-oriented with a strong sense of ownership and commitment to quality, even in high-volume environments.
- Enthusiasm for learning, testing, and problem-solving. You are curious and dig in when a customer has a challenge.
- Strong time-management skills with the ability to effectively prioritize competing tasks and meet deadlines in a fast-paced, transactional sales environment.
- Proven ability to work independently and collaboratively in a fast-paced, remote-first team.
- Open to learning and able to adapt quickly, working across multiple products and shifting priorities with a flexible and proactive mindset.
- Experience in or strong familiarity with the security and identity space, including credential management, privileged access, or secrets management. Prior exposure to tools such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, or similar PAM and secrets platforms is a significant advantage.
- Familiarity with relevant compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) is strongly preferred.
- Comfortable navigating developer-centric conversations, including how teams manage secrets in CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins, CircleCI), container environments (Docker, Kubernetes), and cloud infrastructure (AWS, GCP, Azure). You don't need to write the code, but you should understand the workflow and the risks.
- Familiarity with DevSecOps principles and how engineering teams embed security into their development lifecycle. Able to engage confidently with DevOps leads, platform engineers, and CISOs on the risks of secrets sprawl, hardcoded credentials, and over-privileged service accounts.
- Working knowledge of identity concepts including SSO, SCIM provisioning, and OAuth/OIDC, and how SaaS application access is managed across growing teams. Familiarity with MDM or endpoint management tools (e.g., Jamf, Intune, CrowdStrike) is a bonus.
- Awareness of the growing challenge of non-human identity: service accounts, API tokens, bot credentials, and the security risks they introduce as teams scale AI and automation workflows. Ability to position this as a near-term customer pain, even in SMB accounts.
- Working knowledge of modern sales qualification frameworks (e.g., MEDDPICC) is preferred. Training and enablement will be provided as part of ongoing development.
- A growth mindset and a genuine curiosity about the evolving identity and security landscape.
- Bonus: hands-on experience integrating 1Password or a secrets manager with a developer workflow, CI/CD tool, or automation platform (e.g., GitHub Actions, Zapier, n8n, Make, or similar).
What you can expect:
- Serve as the primary technical advisor for SMB sales opportunities within the Go-to-Market team.
- Partner with Account Executives to deliver scalable, impactful technical support throughout the sales cycle.
- Confidently position and demo all three core products, EPM, SaaS Manager, and Device Trust, as an integrated solution, articulating how they work together to reduce risk across users, apps, and devices. Connect these to the broader Unified Access vision for forward-looking customers.
- Support fast-paced, high-volume sales cycles with concise, effective technical guidance.
- Recommend and position tailored product solutions that align with SMB customer needs, goals, and common use cases.
- Run technical discovery with a range of stakeholders, from IT admins and security leads to developers and DevOps engineers, uncovering use cases around privileged access, SaaS shadow IT, unmanaged endpoints, and secrets for automation and AI workflows.
- Handle competitive situations involving PAM vendors (e.g., CyberArk, BeyondTrust), secrets management tools (e.g., HashiCorp Vault, AWS Secrets Manager), and SaaS security platforms. Articulate 1Password's differentiated value for SMB teams who need enterprise-grade capabilities without enterprise-grade complexity.
- Partner with SMB reps to build their confidence in discussing product capabilities and navigating technical conversations.
- Proactively identify potential technical risks in deals and collaborate with Product and Support teams to resolve them.
- Uncover and qualify AI-related use cases during discovery, including how customers are managing secrets for developer tooling, automation workflows, and emerging AI agent infrastructure.
- Support proof-of-concept engagements that validate Secrets Automation use cases, including scenarios where customers are securing credentials for AI pipelines, developer environments, or cloud-native workloads.
- Collaborate with Sales Enablement and Product Marketing to create and improve internal resources such as objection handling guides, demo frameworks, and playbooks.
- Deliver product education to customers focusing on accessibility for non-technical or resource-constrained teams.
- Respond to vendor/risk assessments, RFPs/RFIs, security questionnaires, and other technical documentation requests as needed.
- Represent the team at select industry events and company/team offsites. Some travel may be required.
UK-based roles only: The annual base salary for this role is between £65,000 GBP and £91,000 GBP, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: France
Workplace: remote
About the Role:
Help advance and enhance AI and voice technology by recording short, scripted prompts in French. We value your contribution and the collective impact of AI.
Key Responsibilities
Record 20 scripted prompts (each under one minute) on our web platform
Read clearly and naturally in French using a laptop in a quiet indoor space
Follow guidelines to ensure clarity, consistency, and natural delivery
Submit your assigned set by the deadline
Project Details:
Location: Canada
Workplace: remote
About the Role:
We're looking for fluent native or near native French speakers to take part in a scripted audio data collection project. This is a remote, freelance opportunity that's simple, flexible, and a great way to earn extra income while contributing to the development of future AI and voice technology.
Key Responsibilities
Record scripted prompts (each under one minute) on our platform the estimated task duration is 1 hour
Read each script prompt accurately and naturally in French using a laptop
Follow guidelines to ensure clarity, consistency, and natural delivery
Project Details:
УдалённоCanada
Зарплата не указана
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Remote; Canada
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
We are currently seeking experienced and highly skilled English to Canadian French linguists to join our dynamic Life Sciences program specializing in Pharmacovigilance. This is an exciting opportunity to work on vital medical and clinical content, contributing to global health and safety initiatives.
In this role, you will play a critical part in ensuring the accurate and timely delivery of translations under tight deadlines. Many assignments are time-sensitive, requiring quick turnarounds to meet client expectations while maintaining the highest standards of quality.
Join our global team and help us make a difference in global health by delivering high-quality translations that support critical medical research and patient safety.
Key Details About the Role
Translate documents from
English (US) to French (Canada)
, with a focus on
pharmacovigilance
content.
Perform Translation, Copy Editing (CE), and Machine Translation Post Editing (MTPE) tasks as required, ensuring high-quality standards and consistency.
Translate specialized medical and pharmaceutical content, including Product Monographs, Clinical Study Documents, and Medical Information Letters.
Adhere to tight deadlines, especially for projects received during EU close-of-business hours, with delivery required for early morning.
Work within the client-provided XTM and Phrase (Memsource) CAT tools (licenses will be provided).
Maintain professionalism, responsiveness, and reliability to meet client expectations and ensure timely delivery of assignments.
Requirements
Proven experience in medical and pharmaceutical translation, particularly for pharmaceutical companies or life sciences translation agencies in Quebec or Canada.
Specific expertise in translating Product Monographs and Medical Information Letters.
Bachelor’s degree in translation
or
a bachelor’s degree in science (e.g., pharmacology, biology, biochemistry) combined with a translation degree from a Quebec or Canadian university.
Membership in a Professional Order (e.g., OTTIAQ) is highly preferred.
Fluency in English (source language) and native-level proficiency in French (Canada) (target language).
Availability during US time zone business hours (location can be any country).
Strong attention to detail, consistency, and commitment to meeting deadlines under time-sensitive conditions.
Familiarity with CAT tools, specifically XTM and Phrase (Memsource) (training provided if necessary).
Ability to handle sensitive and technical content with confidentiality and precision.
Bonus if You Have
Experience working with high-volume, time-critical translation projects.
Strong background in pharmacovigilance, medical, or pharmaceutical content.
Previous experience working in collaborative environments with strict client guidelines.
Positive track record of professionalism and reliability in previous roles.
Job Reference: #LI-JC1
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Speech & Voice Ai Analyst
Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in French
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Austin, TX; Los Angeles, CA; Washington, D.C.; Chicago, IL; Boston, MA
Workplace: onsite
Welo Data is looking for experienced, detail-oriented professionals to join our team as Data Quality Analysts. This role sits at the center of execution and quality — bridging Data Labeling Associates (DLAs) and Team Leads to ensure work is not only completed, but done right.
You'll work closely with both people and AI systems — auditing outputs, supporting day-to-day execution, and helping teams apply guidelines correctly in fast-moving, real-world scenarios. The work combines data quality, light project coordination, and hands-on training, where your ability to guide others and think critically is just as important as your own output.
Project Details
Job Title: Data Quality Analyst
Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Pay Rate: $38/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston, Austin. Please only apply if you meet this location requirement.
What You’ll Do
Support quality and execution across DLA teams, ensuring work meets defined standards at scale
Audit DLA outputs and provide structured, actionable feedback to improve accuracy and consistency
Act as the first line of support for DLAs — answering questions and helping interpret guidelines
Help DLAs navigate ambiguity and apply evolving instructions effectively
Support onboarding and training of new DLAs through hands-on guidance and coaching
Monitor workflows, queues, and blockers — escalating risks and gaps to Team Leads
Identify patterns, recurring issues, and edge cases in both human and model outputs
Participate in calibrations, team discussions, and stakeholder syncs
Contribute to improving guidelines, processes, and overall team performance
Document findings and feedback in a clear, concise, and actionable way
What We’re Looking For
Native-level language proficiency
and a
university degree
(Bachelor’s or higher).
B2 or superior level of English.
2–4 years of experience in data annotation, content quality, QA, or related fields
Strong ability to interpret and apply complex guidelines with consistency
Excellent attention to detail with a high bar for quality
Ability to stay consistent while working with evolving guidelines and priorities
Experience in AI/ML data workflows or human-in-the-loop evaluation environments
Prior experience auditing or reviewing the work of others
Familiarity with safety, compliance, or policy-driven content evaluation
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Free Gourmet Food: Free breakfast, lunch, and dinner are provided, featuring a wide variety of cuisines in multiple cafes.
Micro-kitchens & Snacks: Offices are stocked with free snacks and beverages, including premium coffee and La Croix.
Unique Campus Features: Some locations include roof-top nature parks
Commuter Benefits: Free transport, shuttles, and sometimes bike-to-work perks.
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This is an opportunity to move beyond traditional data work and play a direct role in how AI systems are evaluated and improved. The work is fast-moving, collaborative, and increasingly central to how modern AI systems are built and deployed.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for sharp, curious, and detail-oriented individuals to join our team as Data Labeling Associate.
This is not a traditional annotation role.
You’ll be working directly with cutting-edge AI systems — evaluating outputs, identifying gaps, and helping improve how these systems behave in real-world scenarios. The work sits at the intersection of data quality, model evaluation, and human judgment, where your ability to think critically matters just as much as following guidelines.
We’re looking for people who are naturally curious about AI, comfortable forming opinions, and confident in contributing to conversations with teammates, leads, and stakeholders.
Project Details
Job Title: Data Labeling Associate
Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Pay Rate: $34/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston, Austin. Please only apply if you meet this location requirement.
What You’ll Do
Evaluate AI model outputs and provide structured, high-quality feedback
Perform audit-based reviews of data and model behavior — identifying patterns, edge cases, and failure modes
Apply guidelines thoughtfully — and flag when they don’t reflect real-world scenarios
Contribute to improving evaluation frameworks, not just executing them
Identify trends in model performance and communicate insights clearly
Participate in team discussions, calibrations, and stakeholder syncs
Partner with leads and cross-functional teams to refine quality standards
Document findings in a clear, concise, and actionable way
What We’re Looking For
Native-level French proficiency
and a
university degree
(Bachelor’s or higher).
B2 or superior level of English.
1–2 years of professional writing experience with strong, structured writing skills
Ability to apply complex writing rules and guidelines consistently
Strong understanding of safety considerations in GenAI data delivery, with 2+ years of relevant experience
Strong critical thinking and attention to detail
Ability to make sound judgment calls in ambiguous situations
Naturally curious about AI, technology, and how systems behave
Comfortable speaking up, asking questions, and contributing ideas
Strong written and verbal communication skills
Ability to stay consistent while working with evolving guidelines
Experience in data quality, QA, annotation, or analysis is helpful — but not required
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Free Gourmet Food: Free breakfast, lunch, and dinner are provided, featuring a wide variety of cuisines in multiple cafes.
Micro-kitchens & Snacks: Offices are stocked with free snacks and beverages, including premium coffee and La Croix.
Unique Campus Features: Some locations include roof-top nature parks
Commuter Benefits: Free transport, shuttles, and sometimes bike-to-work perks.
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This is an opportunity to move beyond traditional data work and play a direct role in how AI systems are evaluated and improved. The work is fast-moving, collaborative, and increasingly central to how modern AI systems are built and deployed.
Location: Hybrid - London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About Startups @ Vercel
The Vercel Startups org exists to help founders navigate the shift to AI-native development with confidence. Startups move faster than ever—what used to take years now happens in days—and the decisions founders make early can either unlock scale or become long-term constraints. We partner with startups at the critical moments where technical, commercial, and strategic support starts to matter most.
We’re a talent-dense team made up of former founders, engineers, and experienced go-to-market operators who bring firsthand experience building, scaling, and supporting modern software companies. Many of us have sat on the other side of the table, making architectural decisions, navigating tradeoffs, and scaling under real constraints, and we bring that perspective into every customer interaction.
We operate with a growth mindset and strong shared ownership. We dig deep to understand our customers, work closely across functions as one team, and find ways to win even when the path forward isn’t obvious. Resilience, curiosity, and a willingness to push through hard problems are table stakes here.
This is a team for people who want to operate with high trust, high agency, and high impact — alongside peers who care deeply about helping startups succeed.
About The Role
You are an expert in Vercel, you have incredible pattern recognition, and are at the bleeding edge of the tech and tools defining how we live and work. In this role, you'll help startups unlock Vercel's full value from adoption through scaling—building relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio.
If you’re based within commuting distance of our London office, the role includes in-office anchor days.
What You Will Do
Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints
Landing new logos, driving early activation, and making Vercel the default choice before competitors get in
Driving first activation, earning trust fast, and positioning Vercel as the obvious default stack
Focus on pipeline generation, outbound, identifying high-potential startups early
Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel’s Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns
Use automation, agents, and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work
Operate comfortably in an evolving environment, helping refine early motions and turn what works into repeatable playbooks
About You
We’re looking for someone who sits at the intersection of technical curiosity, commercial excellence, and startup mindset. You identify pattern recognition, have founder empathy, and have the ability to speak credibly to pre-seed through Series D companies and beyond who are making fast decisions.
You might be a great fit if you’ve developed this skill set through a range of paths—whether as a builder, founder, engineer, or in a technical go-to-market role—and you bring strong judgment, ownership, and curiosity to how you work.
In practice, this looks like someone who:
Learns complex technical products quickly and enjoys reasoning about how modern web and AI-native applications are built and scaled
Can speak comfortably with developers and founders, using their language and earning credibility through insight rather than titles
Has strong sales acumen and experience owning revenue outcomes across a range of deal sizes and complexities
Believes that the best revenue outcomes come from deeply successful customers, not transactional selling
Brings a thoughtful, opinionated point of view on modern web infrastructure, frontend performance, and scaling tradeoffs
Thrives in ambiguity and enjoys shaping how a team and motion evolves from early to more structured
Is energized by ownership, accountability, and helping customers make smart decisions
What This Role Is Not
Not a pure Customer Success role focused on reactive support
Not a transactional sales role detached from customer outcomes
Not a highly scripted role with narrow ownership or predefined motions
This role requires judgment, curiosity, and comfort operating across technical, strategic, and commercial dimensions.
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Home based - EMEA
The role of an Enterprise Customer Success Manager at Canonical
Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following segments:
Mass - SMEs or large businesses starting their journey with Canonical
Focus - Large companies with established ARR
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers, through campaign management and customer requests.
Location: This role will be based remotely in the EMEA region.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for:
Native French level required with excellent command of English
Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Canada; Remote, Worldwide; Remote - Europe
Workplace: remote
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Are you detail-oriented and curious about tech?
Welo Data is building a global network of linguists, language enthusiasts, and culturally aware contributors to shape safer, smarter AI.
By joining our talent community, you’ll be first in line for flexible, remote projects in annotation, evaluation, and prompt creation—always on your terms.
Note: This is not an active job opening. By applying, you’ll join our global contributor network. When a project aligns with your skills and availability, we’ll reach out with all the details, including scope, timeline, and compensation.
What You’ll Need
- Native or near-native fluency in French
- Based in: Canada
- English proficiency
- Comfortable with digital tools
- Detail-oriented and curious
Why Join Us?
🚀 Limitless You – Work when and where you want, with room to grow
🤖 Limitless AI – Contribute to smarter, more inclusive AI
🌎 Be Part of Us – Join a global, supportive community
About our projects:
Welo Data projects vary by scope and complexity, but all play a role in building more accurate, inclusive, and human-centered AI.
Depending on your skills, you might:
📝 Annotate or label text, images, or audio to train AI systems
🔍 Evaluate search results, ads, or chatbot responses for quality and relevance
💬 Create and test prompts to improve large language models (LLMs)
🌍 Ensure content reflects cultural, linguistic, or industry-specific accuracy
Some projects last a few days; others may extend over several weeks. Before each one, you’ll receive clear details on tasks, timelines, and compensation, so you can decide what works best for you.
How to Apply?
Click the “Apply” button on our website to fill out a short form and join our talent database. It only takes a few minutes to get started and become part of our growing community.
📬 Questions?
If you have any questions about the process, feel free to contact us at TalentRequests@welocalize.com.
УдалённоCanada; Remote, Worldwide; Remote - Europe
Location: France; Remote, Worldwide; Remote - Europe
Workplace: remote
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Are you detail-oriented and curious about tech?
Welo Data is building a global network of linguists, language enthusiasts, and culturally aware contributors to shape safer, smarter AI.
By joining our talent community, you’ll be first in line for flexible, remote projects in annotation, evaluation, and prompt creation—always on your terms.
Note: This is not an active job opening. By applying, you’ll join our global contributor network. When a project aligns with your skills and availability, we’ll reach out with all the details, including scope, timeline, and compensation.
What You’ll Need
- Native or near-native fluency in French
- Based in: France, Spain, Morocco, Tunisia, Belgium, Côte d'Ivoire, Switzerland, Haiti or Senegal
- English proficiency
- Comfortable with digital tools
- Detail-oriented and curious
Why Join Us?
🚀 Limitless You – Work when and where you want, with room to grow
🤖 Limitless AI – Contribute to smarter, more inclusive AI
🌎 Be Part of Us – Join a global, supportive community
About our projects:
Welo Data projects vary by scope and complexity, but all play a role in building more accurate, inclusive, and human-centered AI.
Depending on your skills, you might:
📝 Annotate or label text, images, or audio to train AI systems
🔍 Evaluate search results, ads, or chatbot responses for quality and relevance
💬 Create and test prompts to improve large language models (LLMs)
🌍 Ensure content reflects cultural, linguistic, or industry-specific accuracy
Some projects last a few days; others may extend over several weeks. Before each one, you’ll receive clear details on tasks, timelines, and compensation, so you can decide what works best for you.
How to Apply?
Click the “Apply” button on our website to fill out a short form and join our talent database. It only takes a few minutes to get started and become part of our growing community.
📬 Questions?
If you have any questions about the process, feel free to contact us at TalentRequests@welocalize.com.
УдалённоFrance; Remote, Worldwide; Remote - Europe
Location: Canada
Workplace: remote
OVERVIEW
We are seeking skilled and detail-oriented individuals to join our team as AI Data Annotators. In this role, you will be responsible for performing rating and annotation work that is essential to our AI development process. If you are meticulous and passionate about contributing to the advancement of AI technology, we invite you to apply and become a valuable member of our team.
This is a temporary, part-time position, offering flexibility and the potential for contract extension based on performance and project needs.
MAIN DUTIES
- Accurately perform rating and annotation tasks as per project guidelines
- Maintain high levels of accuracy and attention to detail in all work
- Meet project deadlines and contribute to team objectives
- Effectively communicate in both French-Canadian and English
Project Details
Duration: 2 months (with possibility of extension)
Schedule: Minimum of 15 to 20 hours per week
This is a freelance opportunity; the workload is based on project needs. Weekly hours may vary.
Employment Type: Freelance/Independent Contract
Location: Remote
Language: French-Canadian
By applying, you'll become part of our Freelance community, opening doors to a range of projects tailored to your skills and availability.
Joining us means contributing to our current project and becoming part of our dynamic network.
This is a unique chance to enhance global user experiences and apply your language skills in meaningful ways.
Qualifications
Full proficiency in French-Canadian
Linguistic competency in the target language equivalent to ILR Level 5 or CEF C2
Advanced competency in English to follow instructions and communicate with our team
Ability to dedicate a minimum of 15-20 hours per week to the project
Strong attention to detail and accuracy
Capability to perform sufficient research within allocated time, working within short throughputs
Reliable computer system and internet connection
Must sign a Non-Disclosure Agreement to protect client confidentiality
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive a steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you to keep learning and growing
... work with multicultural, international teams with a great variety of documents and content types
... 24-hour 6-day-a-week support from our Community team.
If this opportunity sounds appealing to you, apply below.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
#LI-AD1
🚀 What you'll build and who you'll work with You would join the product team that builds the AI agents answering our 1M+ members' questions about their health insurance - reimbursements, coverage, claims, account changes and more - instantly and without waiting for a human. Our AI agents already fully resolve more than 50% of members' questions.
About Airship: Airship is a technology company providing a platform for managing omnichannel customer experience, trusted by leading brands like Alaska Airlines, BBC, and The Home Depot. Their platform enables seamless, unified customer experiences across multiple channels including apps, websites, email, SMS, and wallets, using a no-code, AI-powered system designed for non-technical teams.
About the Role: As a Backend Java Engineer, you will design, develop, and support distributed systems that combine scale with high reliability. You will work on low-latency services processing continuous event streams and supporting analytical workloads across terabytes of data. The backend infrastructure runs on Google Cloud Platform, using Java-based microservices and SQL and NoSQL databases. You will join a core engineering team shaping Airship’s technical foundations and engineering practices.
Tasks:
— Design data schemas and take ownership of data semantics
— Maintain, improve, and scale Java APIs and distributed services
— Investigate performance issues using server metrics, application data, and system behavior
— Improve reliability, testability, and maintainability of backend systems
— Partner with product and engineering teams on technical design and implementation
— Help define technical standards across teams
— Lead and own large-scale releases and technical projects
— Use AI as a technical assistant to draft development plans and investigate problems or bugs
— Critically assess AI-generated suggestions for accuracy, security, and suitability
Requirements:
— At least three years of experience designing, operating, and maintaining distributed systems
— Professional fluency in spoken and written French (required)
— Strong Java development skills
— Experience with unit testing, code reviews, documentation, and Git-based version control
— Experience leading significant releases or technical projects
— Familiarity with continuous integration and continuous delivery practices
— Strong written and verbal communication skills
— Collaborative and pragmatic approach to software development
— Commitment to building reliable, maintainable, and testable systems
Preferred:
— Experience troubleshooting and improving JVM performance
— Experience with Google Cloud Platform
— Knowledge of distributed NoSQL databases or key-value stores
— Strong Linux administration fundamentals
Work Location & Travel Requirements:
— Remote work allowed, specifically candidates must live in France or the United Kingdom and have the existing right to work there
— Up to 10% travel may be required based on business needs or manager requests
Compensation:
— Starting pay varies based on skills, experience, market demands, and location
— All offers include stock options
Benefits & Perks:
— Medical insurance options for employees and dependents
— Flexible time off, paid holidays, parental leave, and volunteer time off
— Employer-subsidized mental health and wellness programs
— Digital-first work environment with monthly stipend for remote work
— Mentorship and growth opportunities
AI in Recruiting:
— AI tools are used as decision-support only
— Human review of AI-generated recommendations is conducted
— No applicant is rejected solely based on AI output
— Candidates may request human review or opt out of AI evaluation
Hiring Commitment:
— Airship is committed to diversity and equal employment opportunities
— Employment decisions are made irrespective of protected characteristics
— Fair Chance laws compliance for applicants with criminal histories
Candidates affirm the truthfulness of their application and understand that false information may lead to dismissal.
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Reporting directly to senior management, you’ll play a key role in the financial performance of the business, overseeing financial reporting, cash flow, internal controls, and profitability. This is a hands-on role where you’ll work closely with operational teams and department heads, helping turn financial data into practical business decisions.
* Own outbound prospecting and pipeline creation for a defined set of accounts. * Research target accounts and decision-makers using tools like ZoomInfo and LinkedIn Sales Navigator.
Location: Romania; Malta; Czech Republic
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
As a Client Engagement Specialist, Trading Expert you will be the first point of contact when our clients need assistance with any of our trading products - whether it be consumer, spot, margin, futures or kraken desktop.
Our Trading EXP support team handles inquiries from clients using our pro web, pro app, consumer app, consumer web, crypto deposits+withdrawals and kraken desktop applications. Anything related to trading falls in our wheelhouse and we’ve recently cross trained in crypto DW as well.
You will work closely with clients from all walks of life and potentially other internal departments such as product, compliance, engineering or other support teams to solve clients’ technical issues, while providing the excellent customer service our clients expect from Kraken.
The trading experience team is just that, all about the clients trading experience. Our business and main source of revenue is trading so it’s vital that we have a team able to assist clients placing orders, opening leverage positions, help with charting, breaking down fees, reporting bugs or anything trading related. Our clients rely on a team of experienced Kraken enthusiasts who can help them every step of the way on their trading journey from newbies, to people who just need to on/off ramp for DeFi degen trades to sophisticated professional traders. We’re all trading aficionados and obsessed with crypto and while we don’t expect you to be a master you must be familiar and have some foundation knowledge with the will to learn.
This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends.
THE OPPORTUNITY
- Answer clients’ trading/futures/consumer/Kraken desktop/Crypto DW questions via text and live support channels (Zendesk/Email/possibly Telegram).
- Diagnose and resolve clients’ trading/futures/Kraken desktop/Crypto DW issues
- Provide testing and feedback for new trading features before they are released to clients.
- Assist in the management of our Consumer/Trading/Futures/Kraken Desktop support team (QA for other specialists, possibly improving training materials, updating confluence articles etc.).
- Providing calculation breakdowns for clients questions regarding fees, margin levels, P/L explanations etc
- Potentially monitor trading activity looking for fraudulent actions or trade out attacks
WHAT YOU BRING
- Experience working in customer service roles, where you have proven to be a pro at delivering a 5 star experience. This can be within retail, hospitality, or a customer service center.
- Experience with trading platforms within digital assets or other assets, including advanced trading platforms. Ideally, you have used one of our products.
- Knowledge of trading and charting, with an understanding of leveraged trading (Futures/Margin, or preferably both)
- Good math skills
- Fast learner, able to adapt to change, as our products are always changing
- Fluent in English and available to work evenings and weekends. Working hours would likely be North America/EU.
NICE TO HAVES
- Deep knowledge of the crypto space, you're a true crypto degen who lives and breathes the industry, from market trends to community culture
- Experience with Google Sheets and Google Script
- Experience with our platform's API or similar platforms
- Speaks French, German, and/or Spanish (in addition to English)
- Other data analytics skills or experience
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Cairo, Egypt
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a detail-driven, fast-adapting Sales Administration Senior Analyst to join our MENA team, based in Cairo. In this role, you'll be at the heart of our sales operations — validating opportunities, maintaining CRM data, and keeping things moving across Sales, Finance, and Operations teams spanning Egypt, Dubai, Morocco, Turkey, and KSA. This is a role for someone who thrives in a fast-paced environment, picks up new tools quickly, and takes pride in getting the details right. If you're a strong communicator who loves working cross-functionally and wants to grow within a global digital advertising company, we'd love to hear from you.
Working Schedule:
- Full-time position, working 8 hours per day, Sunday through Thursday
- Weekend: Friday and Saturday
What You'll Do
We are looking for a highly motivated and experienced Sales Admin Senior Analyst to join our team. The candidate will be responsible for managing the core responsibilities of the "analyst" role while demonstrating a higher level of experience, ownership, independence, and business understanding.
Key Responsibilities:
Perform all core responsibilities and daily activities associated with the analyst role, with a high level of accuracy and efficiency.
Handle more complex tasks and cases, using problem-solving skills to identify appropriate solutions.
Take ownership of assigned responsibilities and ensure timely and accurate completion of tasks.
Provide support and guidance to the team members when needed.
Cover urgent tasks, requests, and email communications when the manager is OOO or when additional support is required.
Proactively follow up on pending requests and ensure issues are addressed and escalated when necessary.
Maintain clear and professional communication across different teams.
Continuously develop knowledge of processes, systems, and business requirements.
Demonstrate a strong willingness to learn and take on new areas of responsibility.
Stay curious and proactive in understanding the broader image and identifying opportunities to improve processes.
What You Need For This Role
Bachelor's degree in Business Administration, Marketing, Finance, Economics, or related field.
Excellent command of both
Arabic
and
English,
written and spoken.
French
is a plus.
2 - 3 years of experience.
Previous experience in an Analyst position or similar role, with demonstrated ability to operate at a senior level
Strong communication and interpersonal skills.
Strong organizational and time-management skills, with the ability to manage multiple tasks in a fast-paced environment.
Excellent attention to detail.
Strong analytical and problem-solving skills.
Proactive mindset.
Ability to support /guide team members and contribute positively to the overall team environment.
Ability to adapt to changing priorities and take on new responsibilities when needed
CRM or Salesforce experience (a plus)
Fast learner with the ability to quickly adapt to new tools, systems, and updates.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
УдалённоRemote; Canada; Availability during US time zone business hours (location can be any country)
Зарплата не указана
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
Зарплата не указана
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Austin, TX; Los Angeles, CA; Washington, D.C.; Chicago, IL; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston, Austin
Зарплата не указана
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston, Austin
Зарплата не указана
Hybrid - London
Зарплата не указана
УдалённоHome based - EMEA
Зарплата не указана
УдалённоCanada
Зарплата не указана
УдалённоФранция, Великобритания; Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones; Candidates must live in France or the United Kingdom and have the existing right to work in that country.This role may require up to 10% travel based on business needs or as requested by your manager
Зарплата не указана
УдалённоRomania; Malta; Czech Republic
Зарплата не указана
ГибридseniorCairo, Egypt
Зарплата не указана
Все вакансии в одном месте — страница 2 · Job Hunters