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Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity OKX is looking for an experienced VIP Product Manager to build a compelling product proposition for high-net-worth clients across regulated markets. You will own the VIP product strategy and roadmap, bringing together Trading, Earn, Assets products, benefits, and personalized experiences that meet the needs of this customer segment. Working closely with VIP Relationship Managers and teams across Product, Design, Engineering, Operations, and Risk, you will turn client insights into products and tools that support acquisition, engagement, and retention. You will also help bring new offerings to market and measure their impact on client experience, trading activity, and assets under management. What You’ll Be Doing Define the VIP product strategy, roadmap, and value proposition, with clear benefits and points of differentiation. Develop VIP offerings and benefit programs that address client needs across our exchanges products, and other relevant services. Partner with VIP Relationship Managers to understand client needs and improve the tools and experiences they use to acquire, serve, and retain clients. Design customer lifecycle journeys, campaigns, and CRM capabilities that support acquisition, cross-selling, engagement, and retention. Work with Design, Engineering, Operations, Risk, and other product teams to deliver high-quality solutions that meet business and regulatory requirements. Use client feedback, market research, and performance data to prioritize improvements and measure results, including adoption, trading activity, and AUM . Track competitor offerings and regional market developments to shape VIP propositions suited to different regulated markets. What We Look For In You Bachelor’s degree or equivalent experience, with 10 or more years in product management or product strategy. Strong understanding of crypto and Web3, particularly exchange products such as trading and Earn, and customer benefit or loyalty programs. Experience building products for high-net-worth clients at a crypto exchange, brokerage, or financial institution is preferred. Sound commercial judgment, strong customer insight, and a track record of working across teams to deliver products. Ability to use data to make decisions, set priorities, and evaluate outcomes. Fluency in English; additional languages and experience working across markets are a plus. Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: EMEA; Remote Roles - EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity OKX is hiring a Head of Tax Information Reporting to build and run our global tax information reporting function. The function covers the OECD Crypto-Asset Reporting Framework (CARF), the EU's DAC8 directive, the amended Common Reporting Standard (CRS 2.0), FATCA, and US Form 1099-DA across multiple reporting entities and a large global user base, with annual reporting across the EU, Brazil, and other CARF jurisdictions. Most of the work is data: getting the right user, transaction, and balance data out of our platform, reconciling it, and turning it into accurate filings. You will own the relationship with our reporting vendor, the data specification that feeds it, and the quality checks that decide whether a file goes out. You will run a central function that owns policy, data, vendor, QA, and submission for every entity in scope. Each reporting entity names an accountable signatory. Local compliance and entity leads are consulted on local requirements and support registration where the law requires a local filer. You will work closely with Product, Data Engineering, Finance Operations, Group Tax, Legal, Data Privacy, and the local entity leads. What You’ll Be Doing Own the end-to-end CARF, DAC8, CRS 2.0, FATCA, and 1099-DA reporting cycle for every OKX entity in scope: population definition, self-certification coverage, data extraction and reconciliation, file production, QA, filing, corrections, and tax authority queries. Define and own the data specification that feeds the tax platform vendor: which users, which transactions, which balances, how they are aggregated by user and jurisdiction, and how they reconcile to the ledger. Work with Product and Data Engineering to build and test the pipeline. Build and run the QA framework. Reconcile every file to source, validate it against the OECD XML schema and local variants, sample-test self-certification reasonableness checks, and run cross-entity consistency checks for users who hold accounts with more than one OKX entity. Nothing files without your release. Manage the tax platform vendor: contract scope, delivery calendar, test cycles, output validation, issue resolution, and the annual renewal decision. Set the group reporting policy and interpret the regimes for OKX: reportable crypto-assets, transfers to unhosted wallets, staking and reward income, retail payment thresholds, residency tie-breakers, and TIN rules, exercising independent technical judgment, supported by Legal and external tax advisers. Own the global tax self-certification design in onboarding, including validation rules, refresh triggers, and the backlog remediation program for existing users, working with Compliance and Product. Define the process for restricting undocumented accounts under DAC8 and CARF, including reason codes and customer communications, with restrictions applied automatically in Product and monitored by the central team. Maintain the entity-by-entity readiness tracker covering domestic enactment, registration, self-certification coverage, and deadlines. Report weekly to the CCO and monthly to the CARF steering committee. Hands-on leader. Build a small, senior team, scaled through the reporting vendor and outside advisers. Coordinate with and train local compliance and entity leads. Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support tax authority examinations with complete, reproducible records. What We Look For In You 7+ years in tax information reporting, tax operations, or regulatory data reporting at a global exchange, broker, bank, fintech, or digital asset platform, including at least 3 years leading a team. Hands-on experience in a global, distributed digital asset business: you have worked with exchange or wallet transaction data, multiple legal entities, and users spread across many jurisdictions. This is required. Strong data skills. You can write SQL, define data specifications for engineers, reconcile large transaction datasets to a ledger, and find the gap when the numbers do not tie. You have built or run data quality controls on reporting output. Working knowledge of CARF, DAC8, CRS, and FATCA, including due diligence rules, self-certification requirements, reportable transaction categories, and the XML schemas used for exchange. Direct CARF or DAC8 implementation experience is strongly preferred given live DAC8 obligations and upcoming CARF reporting. Experience managing a tax reporting vendor or reporting platform, including scoping, testing, and holding the vendor to a delivery calendar. the tax platform vendor experience is a plus. Experience building a function from a small base: writing the policy, designing the controls, hiring the team, and running the first cycle. Ability to explain data and tax issues plainly to executives, engineers, and local compliance officers, and to run a steering committee. Judgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines. Nice to Haves Experience with US Form 1099-DA or 1099-B production, backup withholding, or Qualified Intermediary reporting. Experience with the DAC8 60-day account restriction process or equivalent undocumented account remediation at scale. Familiarity with GDPR requirements for sharing customer data with tax authorities, including data protection impact assessments. Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks. Experience working inside a Three Lines Model, including supporting second-line monitoring and Internal Audit. A CPA, chartered tax adviser, or equivalent; or a degree in data science, computer science, or accounting. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Berlin, Germany Workplace: hybrid At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Account Executive to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. A newly funded cybersecurity startup in Berlin is looking for an Account Executive to join as a team member and help to build startup foundations of a next-generation AI-powered security risk management platform. Key Responsibilities Build and work your own pipeline into enterprise Sell to IT, security and AI leaders Run discovery and demos; bring in our Chief Security Architect for deep technical sessions Own commercial terms — pricing, MSA, DPA, AI Annex — through to signature Keep HubSpot current and forecast weekly Write the playbook the next reps will use — messaging, objection handling, qualification Work our events (it-sa, Black Hat Europe) and convert what comes out of them Cooperate closely with Product Help define pricing and packaging as we learn what the market pays for Opportunity to Grow into leading the sales team as we scale Must have 3+ years closing B2B SaaS, full-cycle — you booked your own meetings, not just took handoffs Fluent German and business English Experience with German procurement and legal processes Comfortable in technical conversations with security or engineering buyers Early-stage experience, or clear evidence of operating without process in place Based in Berlin or willing to relocate Comfortable working directly with founders and senior stakeholders Ability to build things from scratch at early stage startup High ownership mentality, startup mindset, and ability to move quickly. Experience in early stage startup or scale-up environments Low ego, high commitment, and a true tech startup mentality . Strong problem-solving skills and ability to work in a collaborative environment. Nice to have Cybersecurity, identity, IAM or developer tooling background e-commerce, Fintech sales experience First-sales-hire experience at a startup Senior enough to grow into Head of Sales You are a fan of rock or metal music Benefits Founding Team Member Equity — ESOPs in a cybersecurity company. Competitive Compensation — salary aligned with market, flexible early-stage arrangements possible. Fresh Funding Secured — immediate runway to build, hire, and execute fast. Security Contribution — contribute to security architecture across identity, AI agents, and enforcement. High Autonomy — freedom to design and build without corporate overhead. Work with a Technical CEO — fast iteration, strong alignment, clear direction. Cutting-Edge Domain — identity security, SaaS-to-SaaS access, AI agent governance. Massive Learning Curve — quickly gain depth in cybersecurity, identity, and AI systems. Fast Career Path — opportunity evolve into leadership as we scale the engineering team Berlin Location — top-tier tech environment with strong cybersecurity and AI ecosystems. Direct Impact — your architecture and code become the foundation of the entire platform. Best Equipment and Tools - High quality equipment and modern tools to help you do your best work from day one. Team Offsites - Regular team offsites designed to build strong connections, alignment, and shared momentum.

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations. What You’ll Be Doing Prepare the CEO for key meetings: Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings. Manage strategic meetings end-to-end: Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation. Drive post-meeting follow-through: Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues. Track the CEO’s priority projects: Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention. Filter and synthesise information: Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context. Coordinate external engagements: Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release. Deliver proactive executive support: Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs. Improve CEO office workflows: Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs. What We Look For In You Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment. Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention. Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings. Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early. Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally. Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters. Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies. An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use. Bachelor’s degree or equivalent relevant experience. Proficiency in Mandarin to communicate effectively with internal stakeholders across the region. Ability to travel up to 30% of the time for leadership meetings and regional site visits. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations. What You’ll Be Doing Prepare the CEO for key meetings: Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings. Manage strategic meetings end-to-end: Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation. Drive post-meeting follow-through: Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues. Track the CEO’s priority projects: Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention. Filter and synthesise information: Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context. Coordinate external engagements: Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release. Deliver proactive executive support: Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs. Improve CEO office workflows: Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs. What We Look For In You Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment. Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention. Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings. Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early. Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally. Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters. Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies. An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use. Bachelor’s degree or equivalent relevant experience. Proficiency in Mandarin to communicate effectively with internal stakeholders across the region. Ability to travel up to 30% of the time for leadership meetings and regional site visits. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Basecamp Research is looking for a Market Product Lead to commercialize its peptide and protein platform through market intelligence product strategy partnership engagement and pricing.

Задачи: — Ведение внутренних проектов и инициатив компании от этапа идеи до реализации — Погружение в бизнес-процессы подразделений и выстраивание эффективного кросс-функционального взаимодействия — Ведение проектов по автоматизации процессов, внедрению новых программ, сервисов и внутренних решений — Организация и проведение рабочих и статусных встреч, фасилитация обсуждений — Фиксация задач, распределение зон ответственности и контроль сроков исполнения командами — Ведение трекинга задач и регулярный follow-up по статусам проектов — Подготовка консолидированной отчетности по проектам и инициативам — Подготовка профессиональных презентаций: графики, схемы, аналитика, визуализация процессов и результатов — Сбор, структурирование и анализ данных для презентаций — Выявление точек роста и улучшений в процессах компании, инициирование изменений Требования: — Опыт работы Business Project Manager /Project Manager / Project Coordinator/ Business Operations Manager — Навыки ведения проектов и системного трекинга задач — Умение эффективно взаимодействовать с разными подразделениями и доводить задачи до результата — Сильные организационные и коммуникативные навыки — Аналитическое мышление и умение работать с данными — Опыт подготовки презентаций, отчетности и визуализации информации — Масштабное видение процессов — Будет плюсом: владение AI-инструментами и опыт автоматизации рутинных процессов с их помощью Условия: — Гибкие льготы Qazyna с ежегодным лимитом, который можно распределять между медициной, спортом, обучением, путешествиями и другими направлениями (35 категорий) — Корпоративные скидки на билеты на мероприятия Ticketon — Возможность влиять на индустрию и работать в масштабном проекте, влияющем на культурную жизнь миллионов людей — Сложные и интересные задачи с постоянным ростом — Обучение и развитие, тренинги, профессиональное развитие и возможности для карьерного роста — Корпоративы и командные мероприятия — Работа в сильной команде в составе Freedom Holding Corporation

Location: Croatia; Czechia; Moldova; Lithuania; Albania; Costa Rica Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation — with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Enablement Manager to own the quality of sales execution across the full funnel, from first contact and needs discovery to closing and order handover. This is a hands-on, senior individual contributor role with no direct reports. Sales Enablement Manager will diagnose why deals are lost, coach sales teams, build and adapt sales standards and CRM stage logic, and embed AI into everyday sales work. Success depends on driving adoption across sales teams and measuring real change in sales representatives’ behavior and conversion. Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone). - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key responsibilities: Analyze performance Review won, lost and stalled deals across funnel stages, matching calls and messages against CRM history and using AI to flag missed questions, weak arguments, unhandled objections and missing next steps. Assess each sales stage (discovery, qualification, value presentation, objection handling, negotiation, closing and follow-up), including how scripts are adapted to the client and whether call goals are achieved. Identify root causes of performance gaps (skills, knowledge, process or tools) and recommend targeted fixes. Develop the team Run one-to-one and team call and deal reviews, role-plays (including AI-simulated buyers and objections), live call observation and product knowledge checks. Build individual development plans and coach sales representatives on specific sales behaviors. Coach team leads to apply shared quality criteria in daily work with their teams. Track results Track whether new behaviors and AI workflows are applied in real deals and how they affect conversion, deal outcomes and time spent. Standards and CRM Audit existing sales standards for gaps, contradictions and requirements that don’t help the sale. Write and update sales standards: scripts, objection guides, follow-up rules, contact quality criteria and product instructions, as well as CRM stage rules — the goal, entry and exit criteria, required data, sales representative actions and next steps for each stage, ownership at handover, and SLAs agreed with the process owner (response time, working hours, exceptions and escalation). Pilot and roll out new standards: incorporate feedback from sales representatives and team leads, agree commercial rules with sales leadership, write requirements for CRM fields, prompts, notifications, reports and automation, take part in acceptance testing, and train sales representatives after changes. Monitor adherence to standards in the CRM: overdue tasks, missing next steps, unconfirmed stage moves, missing loss reasons and handover quality. AI in sales work Build reusable AI workflows for sales representatives and team leads (call and meeting preparation, meeting summaries, follow-up messages, discovery question planning and checking proposals against client and product data), train sales teams to use them, observe real usage and fix errors. Work with AI agents and bots; maintain instructions, templates and knowledge-base materials. Use AI to help sales representatives plan next steps in the CRM, making sure they review every AI-drafted message or data update before it goes to a client or changes key deal information. Build enablement assets Build and maintain the team skills map, call and deal scorecard, prioritized list of loss reasons and a library of examples and exercises. Requirements Experience in sales enablement, sales coaching or sales development in a comparable market, with personal responsibility for identifying gaps in sales representatives’ performance. Experience with a complex physical product with a long sales cycle, ideally in architectural glass, interior systems or a related field. Deep understanding of the full B2B/B2C sales cycle, including negotiation, closing and repeat sales. Strong understanding of both phone sales and in-person sales in a showroom. Strong call and deal review skills: specific feedback, structured practice and verification that skills transfer to real work; experience coaching team leads to apply shared quality criteria. Experience writing sales standards and driving their adoption through team leads and sales representatives, without direct authority over the sales team; clear and concise writing; strong team player. Confident CRM use at the level of funnel, stages, tasks, ownership, SLAs and data quality; ability to write change requirements. Proven, hands-on use of AI in sales work , with at least one implemented workflow showing a clear task, data, personal contribution, users and result. Fluent with AI tools, structured instructions, files and knowledge bases, and able to train others to use them; experience with any specific AI product is not required. Strong analytical skills: able to measure the impact of new tools and processes with before/after comparison, compare conversion rates on a like-for-like basis (same funnel stage, period and lead sources), recognize when there is too little data for a reliable conclusion, and be clear about what the numbers do and do not prove. Fluent English (C1/C2). Benefits Competitive base salary + performance-based bonuses. Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way. Direct influence on how the sales team sells, with results visible in conversion and deal outcomes. Hands-on work with AI in real sales processes, not pilots that stay on paper. Joining a highly professional and dynamic team. Exciting experience working with prestigious clients in the US market.

Location: Estonia; Romania; Hungary; North Macedonia; Slovenia; Slovakia Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation — with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Enablement Manager to own the quality of sales execution across the full funnel, from first contact and needs discovery to closing and order handover. This is a hands-on, senior individual contributor role with no direct reports. Sales Enablement Manager will diagnose why deals are lost, coach sales teams, build and adapt sales standards and CRM stage logic, and embed AI into everyday sales work. Success depends on driving adoption across sales teams and measuring real change in sales representatives’ behavior and conversion. Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone). - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key responsibilities: Analyze performance Review won, lost and stalled deals across funnel stages, matching calls and messages against CRM history and using AI to flag missed questions, weak arguments, unhandled objections and missing next steps. Assess each sales stage (discovery, qualification, value presentation, objection handling, negotiation, closing and follow-up), including how scripts are adapted to the client and whether call goals are achieved. Identify root causes of performance gaps (skills, knowledge, process or tools) and recommend targeted fixes. Develop the team Run one-to-one and team call and deal reviews, role-plays (including AI-simulated buyers and objections), live call observation and product knowledge checks. Build individual development plans and coach sales representatives on specific sales behaviors. Coach team leads to apply shared quality criteria in daily work with their teams. Track results Track whether new behaviors and AI workflows are applied in real deals and how they affect conversion, deal outcomes and time spent. Standards and CRM Audit existing sales standards for gaps, contradictions and requirements that don’t help the sale. Write and update sales standards: scripts, objection guides, follow-up rules, contact quality criteria and product instructions, as well as CRM stage rules — the goal, entry and exit criteria, required data, sales representative actions and next steps for each stage, ownership at handover, and SLAs agreed with the process owner (response time, working hours, exceptions and escalation). Pilot and roll out new standards: incorporate feedback from sales representatives and team leads, agree commercial rules with sales leadership, write requirements for CRM fields, prompts, notifications, reports and automation, take part in acceptance testing, and train sales representatives after changes. Monitor adherence to standards in the CRM: overdue tasks, missing next steps, unconfirmed stage moves, missing loss reasons and handover quality. AI in sales work Build reusable AI workflows for sales representatives and team leads (call and meeting preparation, meeting summaries, follow-up messages, discovery question planning and checking proposals against client and product data), train sales teams to use them, observe real usage and fix errors. Work with AI agents and bots; maintain instructions, templates and knowledge-base materials. Use AI to help sales representatives plan next steps in the CRM, making sure they review every AI-drafted message or data update before it goes to a client or changes key deal information. Build enablement assets Build and maintain the team skills map, call and deal scorecard, prioritized list of loss reasons and a library of examples and exercises. Requirements Experience in sales enablement, sales coaching or sales development in a comparable market, with personal responsibility for identifying gaps in sales representatives’ performance. Experience with a complex physical product with a long sales cycle, ideally in architectural glass, interior systems or a related field. Deep understanding of the full B2B/B2C sales cycle, including negotiation, closing and repeat sales. Strong understanding of both phone sales and in-person sales in a showroom. Strong call and deal review skills: specific feedback, structured practice and verification that skills transfer to real work; experience coaching team leads to apply shared quality criteria. Experience writing sales standards and driving their adoption through team leads and sales representatives, without direct authority over the sales team; clear and concise writing; strong team player. Confident CRM use at the level of funnel, stages, tasks, ownership, SLAs and data quality; ability to write change requirements. Proven, hands-on use of AI in sales work , with at least one implemented workflow showing a clear task, data, personal contribution, users and result. Fluent with AI tools, structured instructions, files and knowledge bases, and able to train others to use them; experience with any specific AI product is not required. Strong analytical skills: able to measure the impact of new tools and processes with before/after comparison, compare conversion rates on a like-for-like basis (same funnel stage, period and lead sources), recognize when there is too little data for a reliable conclusion, and be clear about what the numbers do and do not prove. Fluent English (C1/C2). Benefits Competitive base salary + performance-based bonuses. Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way. Direct influence on how the sales team sells, with results visible in conversion and deal outcomes. Hands-on work with AI in real sales processes, not pilots that stay on paper. Joining a highly professional and dynamic team. Exciting experience working with prestigious clients in the US market.

Location: Poland; Serbia; Portugal; Spain; Latvia; Bulgaria Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation — with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Enablement Manager to own the quality of sales execution across the full funnel, from first contact and needs discovery to closing and order handover. This is a hands-on, senior individual contributor role with no direct reports. Sales Enablement Manager will diagnose why deals are lost, coach sales teams, build and adapt sales standards and CRM stage logic, and embed AI into everyday sales work. Success depends on driving adoption across sales teams and measuring real change in sales representatives’ behavior and conversion. Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone). - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key responsibilities: Analyze performance Review won, lost and stalled deals across funnel stages, matching calls and messages against CRM history and using AI to flag missed questions, weak arguments, unhandled objections and missing next steps. Assess each sales stage (discovery, qualification, value presentation, objection handling, negotiation, closing and follow-up), including how scripts are adapted to the client and whether call goals are achieved. Identify root causes of performance gaps (skills, knowledge, process or tools) and recommend targeted fixes. Develop the team Run one-to-one and team call and deal reviews, role-plays (including AI-simulated buyers and objections), live call observation and product knowledge checks. Build individual development plans and coach sales representatives on specific sales behaviors. Coach team leads to apply shared quality criteria in daily work with their teams. Track results Track whether new behaviors and AI workflows are applied in real deals and how they affect conversion, deal outcomes and time spent. Standards and CRM Audit existing sales standards for gaps, contradictions and requirements that don’t help the sale. Write and update sales standards: scripts, objection guides, follow-up rules, contact quality criteria and product instructions, as well as CRM stage rules — the goal, entry and exit criteria, required data, sales representative actions and next steps for each stage, ownership at handover, and SLAs agreed with the process owner (response time, working hours, exceptions and escalation). Pilot and roll out new standards: incorporate feedback from sales representatives and team leads, agree commercial rules with sales leadership, write requirements for CRM fields, prompts, notifications, reports and automation, take part in acceptance testing, and train sales representatives after changes. Monitor adherence to standards in the CRM: overdue tasks, missing next steps, unconfirmed stage moves, missing loss reasons and handover quality. AI in sales work Build reusable AI workflows for sales representatives and team leads (call and meeting preparation, meeting summaries, follow-up messages, discovery question planning and checking proposals against client and product data), train sales teams to use them, observe real usage and fix errors. Work with AI agents and bots; maintain instructions, templates and knowledge-base materials. Use AI to help sales representatives plan next steps in the CRM, making sure they review every AI-drafted message or data update before it goes to a client or changes key deal information. Build enablement assets Build and maintain the team skills map, call and deal scorecard, prioritized list of loss reasons and a library of examples and exercises. Requirements Experience in sales enablement, sales coaching or sales development in a comparable market, with personal responsibility for identifying gaps in sales representatives’ performance. Experience with a complex physical product with a long sales cycle, ideally in architectural glass, interior systems or a related field. Deep understanding of the full B2B/B2C sales cycle, including negotiation, closing and repeat sales. Strong understanding of both phone sales and in-person sales in a showroom. Strong call and deal review skills: specific feedback, structured practice and verification that skills transfer to real work; experience coaching team leads to apply shared quality criteria. Experience writing sales standards and driving their adoption through team leads and sales representatives, without direct authority over the sales team; clear and concise writing; strong team player. Confident CRM use at the level of funnel, stages, tasks, ownership, SLAs and data quality; ability to write change requirements. Proven, hands-on use of AI in sales work , with at least one implemented workflow showing a clear task, data, personal contribution, users and result. Fluent with AI tools, structured instructions, files and knowledge bases, and able to train others to use them; experience with any specific AI product is not required. Strong analytical skills: able to measure the impact of new tools and processes with before/after comparison, compare conversion rates on a like-for-like basis (same funnel stage, period and lead sources), recognize when there is too little data for a reliable conclusion, and be clear about what the numbers do and do not prove. Fluent English (C1/C2). Benefits Competitive base salary + performance-based bonuses. Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way. Direct influence on how the sales team sells, with results visible in conversion and deal outcomes. Hands-on work with AI in real sales processes, not pilots that stay on paper. Joining a highly professional and dynamic team. Exciting experience working with prestigious clients in the US market.

Location: Brazil; Mexico; Colombia; Argentina; Chile; Peru Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation — with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Enablement Manager to own the quality of sales execution across the full funnel, from first contact and needs discovery to closing and order handover. This is a hands-on, senior individual contributor role with no direct reports. Sales Enablement Manager will diagnose why deals are lost, coach sales teams, build and adapt sales standards and CRM stage logic, and embed AI into everyday sales work. Success depends on driving adoption across sales teams and measuring real change in sales representatives’ behavior and conversion. Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone). - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key responsibilities: Analyze performance Review won, lost and stalled deals across funnel stages, matching calls and messages against CRM history and using AI to flag missed questions, weak arguments, unhandled objections and missing next steps. Assess each sales stage (discovery, qualification, value presentation, objection handling, negotiation, closing and follow-up), including how scripts are adapted to the client and whether call goals are achieved. Identify root causes of performance gaps (skills, knowledge, process or tools) and recommend targeted fixes. Develop the team Run one-to-one and team call and deal reviews, role-plays (including AI-simulated buyers and objections), live call observation and product knowledge checks. Build individual development plans and coach sales representatives on specific sales behaviors. Coach team leads to apply shared quality criteria in daily work with their teams. Track results Track whether new behaviors and AI workflows are applied in real deals and how they affect conversion, deal outcomes and time spent. Standards and CRM Audit existing sales standards for gaps, contradictions and requirements that don’t help the sale. Write and update sales standards: scripts, objection guides, follow-up rules, contact quality criteria and product instructions, as well as CRM stage rules — the goal, entry and exit criteria, required data, sales representative actions and next steps for each stage, ownership at handover, and SLAs agreed with the process owner (response time, working hours, exceptions and escalation). Pilot and roll out new standards: incorporate feedback from sales representatives and team leads, agree commercial rules with sales leadership, write requirements for CRM fields, prompts, notifications, reports and automation, take part in acceptance testing, and train sales representatives after changes. Monitor adherence to standards in the CRM: overdue tasks, missing next steps, unconfirmed stage moves, missing loss reasons and handover quality. AI in sales work Build reusable AI workflows for sales representatives and team leads (call and meeting preparation, meeting summaries, follow-up messages, discovery question planning and checking proposals against client and product data), train sales teams to use them, observe real usage and fix errors. Work with AI agents and bots; maintain instructions, templates and knowledge-base materials. Use AI to help sales representatives plan next steps in the CRM, making sure they review every AI-drafted message or data update before it goes to a client or changes key deal information. Build enablement assets Build and maintain the team skills map, call and deal scorecard, prioritized list of loss reasons and a library of examples and exercises. Requirements Experience in sales enablement, sales coaching or sales development in a comparable market, with personal responsibility for identifying gaps in sales representatives’ performance. Experience with a complex physical product with a long sales cycle, ideally in architectural glass, interior systems or a related field. Deep understanding of the full B2B/B2C sales cycle, including negotiation, closing and repeat sales. Strong understanding of both phone sales and in-person sales in a showroom. Strong call and deal review skills: specific feedback, structured practice and verification that skills transfer to real work; experience coaching team leads to apply shared quality criteria. Experience writing sales standards and driving their adoption through team leads and sales representatives, without direct authority over the sales team; clear and concise writing; strong team player. Confident CRM use at the level of funnel, stages, tasks, ownership, SLAs and data quality; ability to write change requirements. Proven, hands-on use of AI in sales work , with at least one implemented workflow showing a clear task, data, personal contribution, users and result. Fluent with AI tools, structured instructions, files and knowledge bases, and able to train others to use them; experience with any specific AI product is not required. Strong analytical skills: able to measure the impact of new tools and processes with before/after comparison, compare conversion rates on a like-for-like basis (same funnel stage, period and lead sources), recognize when there is too little data for a reliable conclusion, and be clear about what the numbers do and do not prove. Fluent English (C1/C2). Benefits Competitive base salary + performance-based bonuses. Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way. Direct influence on how the sales team sells, with results visible in conversion and deal outcomes. Hands-on work with AI in real sales processes, not pilots that stay on paper. Joining a highly professional and dynamic team. Exciting experience working with prestigious clients in the US market.

Location: US, San Diego, CA Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE As a Senior Robotics Integration Engineer in San Diego, you will build the hardware-in-the-loop (HIL) CI/CD system that makes this routine. A firmware change, a control-stack update, or a new locomotion policy runs on physical hardware within minutes of a push. Simulation catches most regressions. Your system catches the ones that only appear when metal moves. Every pull request, validated on real HMND hardware, automatically, before it merges. We have bench rigs, partial automation, and a strong simulation pipeline. You will harden what exists and build the next generation. You will also be the first dedicated test engineer in San Diego, and you will run HIL development as a shared effort across our offices so progress continues while one site is offline. This is the long-term vision for HIL testing at Humanoid. You will be part of the global Integration & Test team that will set the technical direction and build the foundations. AI tools are central to how we build it. We expect you to use them heavily, from writing test platforms that can be used by all engineers to triaging failures and analyzing logs. We want someone excited to rethink how test infrastructure gets built. WHAT YOU'LL DO - Build PR-triggered pipelines that schedule, run, and report hardware tests: orchestration, device allocation, firmware flashing, power and reset control, data capture, and teardown. - Define what "tested on hardware" means. Build and grow regression infrastructure across motion control, locomotion, manipulation, perception, safety, and power, and enabling each new robot capability to be developed with automated coverage as it ships. - Design and run the HIL test farm, from single-actuator benches to full-robot test cells, operating safely and unattended with high uptime. - Build a hardware test signal engineers trust: per-PR reports, dashboards, and alerts, plus correlation of simulation and hardware results to surface sim-to-real gaps. - Work with embedded, controls, ML, mechanical, and manufacturing teams to make testability a design requirement, and align with the Integration & Testing team in London on shared strategy and tooling. WHAT WE'RE LOOKING FOR - 5+ years in test automation, CI/CD, or test and integration engineering for hardware products such as robotics, automotive, aerospace, or drones. - Experience building or scaling HIL or hardware-in-CI systems: rig design, test orchestration, device farms, or automated hardware regression. - Strong Python and/or C++, and fluency with CI/CD tooling (like GitHub Actions), including self-hosted runners on physical hardware. - Comfort at the hardware/software boundary: reading schematics, wiring a bench, debugging over CAN, EtherCAT, or serial, and scripting power supplies, DAQs, and instruments. - Experience with Nvidia based embedded targets and firmware flashing workflows and bootloader recovery via JTAG. - Experience with Linux based CLI systems. - A practical approach to flaky tests and to keeping a hardware test signal trustworthy. - Root cause analysis skills: telling a bad part from a bad assembly or a bad design. Nice to have - ROS/ROS 2, real-time control, actuator or motor testing, force-torque sensing, or locomotion and manipulation test design. - Validating learned or RL policies on hardware, or sim-to-real work in Isaac Sim/Lab, MuJoCo, or Gazebo. - NVIDIA or similar edge-compute deployment. - Safety engineering exposure: functional safety, e-stop chains, ISO 10218 or ISO 13482. - Test fixture design, or working with technicians and machine shops to build fixtures. - Grafana, Prometheus, or custom telemetry pipelines for large test-log volumes. WHY THIS ROLE MATTERS Every policy that walks and every gripper that closes on a customer's production line will have passed through the infrastructure you build. Few roles connect your work to robots operating safely in the real world this directly. WHAT WE OFFER - Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources. - Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays. - 401(k) retirement plan with 4% employer match. - Competitive equity: stock options with meaningful upside as we scale. - Free daily catered lunch, snacks, and drinks in‑office. - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. - Freedom to influence the product and own key initiatives. For this role in California, the expected base salary range is $128K–$160K USD per year; your placement in that range depends on how your experience maps to our internal leveling.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring a People Business Partner to support managers and employees across Marketing, Finance, Legal, People, Talent, Workplace, and Executive Assistants. Reporting to the Lead People Business Partner for Business & G&A, you’ll be the primary People Business contact for these teams. This is a hands-on individual contributor role: one day you may coach an employee through a difficult conversation, and the next you may partner with a C-suite executive on a major reorganization. No task is too big or too small. You’ll build a sustainable network across employees, managers, and leaders so you deeply understand each team’s work, talent, and business goals. You’ll independently own the People Business agenda for this portfolio, including its most senior leaders: set priorities with them, shape consequential talent and organizational changes, and drive the work through implementation and results. WHAT YOU'LL DO - Own the People Business agenda for your portfolio. Build trusted relationships across employees, managers, and senior leaders; understand each team’s business goals, talent, and challenges; and set priorities that deliver results. - Improve how managers manage. Coach managers through performance, feedback, development, retention, and difficult talent decisions. Help employees prepare for difficult conversations, and partner with senior leaders to strengthen management across their teams. - Drive talent and organizational changes. Use firsthand context and people data to diagnose needs, align leaders on trade-offs, and lead work such as team redesign, leadership development or hiring, and new performance approaches through implementation and measurable results. - Own sensitive people matters. Manage intake, communication, and follow-through for employee relations, leave, accommodations, investigations, and other cases, partnering with People Operations, Legal, Immigration, and other specialists. - Lead performance, engagement, and compensation work. Guide teams through twice-yearly reviews and engagement cycles, including manager preparation, calibration, and follow-up. Advise leaders on cash and equity rewards through partnerships with the Compensation team. - Make the wider People Business team more effective. Identify recurring gaps, build reusable processes, guidance, or tools, drive adoption, and measure improvements in quality, consistency, or capacity. WHAT YOU NEED - A strong record of improving how managers manage, including direct coaching on performance, development, retention, and difficult talent decisions. Relevant experience may come from People Business Partner work, consulting, leadership development, or substantial management experience. - Sound talent judgment and independent ownership. You can earn senior-leader trust, set priorities across a broad portfolio, and drive consequential people and organizational changes through implementation with limited direction. - Good judgment in sensitive situations. You act decisively with incomplete information, communicate clearly, maintain confidentiality and documentation, and know when to involve specialists or escalate with a recommendation. - Strong analytical habits. You use people and business data alongside firsthand context to identify priorities, recommend practical action, and assess results. - A hands-on IC mindset. You enjoy detailed casework and direct employee and manager coaching alongside senior-leader partnership. If your background is outside HR, you can learn People policies and case processes quickly with coaching. NICE TO HAVE - Prior People Business Partner experience, including employee relations, compensation, and recurring performance and engagement cycles. - Experience in people consulting, performance coaching, or learning and development that includes direct work with managers and measurable talent outcomes. - Experience creating reusable manager guidance, case templates, or responsible AI and automation workflows that improve a People team’s effectiveness. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Manager on the Commercial Account Management team, you will lead a team of Account Managers who serve as the dedicated, named partners for some of Ramp's fastest growing customers. Your team drives revenue through expansion, renewal and retention across a high-volume book of business, while delivering the white-glove experience of a trusted advisor. You will coach your team to uncover and close multi-product expansion opportunities and help sharpen a proven account management motion as the segment scales. What You'll Do - Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention across a scaled customer portfolio - Own team-level pipeline, forecasting, and revenue targets — driving accountability through clear metrics and performance frameworks - Develop and execute scalable upsell/cross-sell strategies and ensure the team maintains a robust, healthy expansion pipeline - Build a deep understanding of Ramp customer personas and instill a consultative, trusted-advisor approach across your team - Equip your team with sales methodologies to uncover customer needs and pain points effectively - Stay close to changes in Ramp's product and go-to-market motion, and translate those shifts into how your team sells, prioritizes, and talks to customers - Synthesize customer feedback from your team to inform Ramp's product roadmap and customer communication strategy - Partner cross-functionally with Sales, Marketing, Product, and Operations to continuously improve efficiency and advocate for your customers - Hire and onboard top talent as the team scales What You'll Need - Minimum 6 years of customer-facing or direct sales experience, with at least 2 years in a people management role - Proven track record of leading high-performing teams in a high-velocity sales environment - Experience with CRM tools (Salesforce preferred) and the ability to build and maintain team-level reporting and dashboards - Background in outbound prospecting, product demonstrations, and hands-on experience with sales tools and processes - Consultative sales mindset with strong analytical skills and the ability to coach others to engage with business challenges at a strategic level - Comfort engaging with and enabling your team to sell to C-level executives, finance teams, and key decision makers - Consistent track record of hitting or exceeding team-level sales targets with strong team distribution in a fast-paced, metrics-driven environment - Strong operational rigor — data-driven approach to tracking team performance and identifying coaching opportunities - Excellent verbal and written communication skills, with the ability to represent the team internally and externally - Strong organizational and project management skills, with the ability to manage competing priorities across a growing team - Entrepreneurial mindset: a self-starter who thrives in ambiguous, fast-moving environments and can build process where little exists NICE TO HAVES - Experience with financial services sales - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Berlin Office; Estonia; Latvia; Slovenia; Hungary; Portugal; Germany; Austria; Finland; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal as a front line Support engineer will be to help n8n scale exceptional customer support by solving everyday customer challenges and automating repetitive requests, ensuring we deliver a great experience as our customer base grows. You'll make this happen by combining hands-on customer support with smart automation and close collaboration across teams: DELIVER OUTSTANDING CUSTOMER SUPPORT - Own and resolve helpdesk tickets for non-enterprise customers, representing approximately 65% of your time. - Initially focus on non-technical questions related to account management, account access, plans, subscriptions, and billing. - Provide clear, helpful, and timely responses that solve customer problems while gradually expanding your expertise into more technical topics. AUTOMATE AND SCALE SUPPORT OPERATIONS - Identify opportunities to automate repetitive, non-technical ticket categories and reduce manual support work. - Build and improve automations that help Team Delta handle growing ticket volumes efficiently without compromising the customer experience. - Continuously spot opportunities to streamline support workflows and make it easier for customers to get the answers they need. STRENGTHEN PRODUCT ALIGNMENT AND KNOWLEDGE SHARING - Collaborate with Product to share recurring customer questions, highlight friction points, and identify opportunities for improvement. - Create and maintain documentation that enables customers to self-serve and helps the team resolve common issues more efficiently. - Participate in team meetings and cross-functional discussions to share insights, align on priorities, and improve the support experience. REQUIREMENTS MUST-HAVES - Technical Support Expertise: You have 3+ years in technical support, solutions engineering, or similar roles - n8n Experience: You have hands-on experience building and debugging n8n workflows in production environments - APIs & Integrations: You’re comfortable debugging APIs, webhooks, authentication, and data flows - Cloud & Infrastructure: You’re familiar with AWS, GCP, or Azure and have basic Linux fundamentals for troubleshooting - Networking & Databases: You understand networking basics (DNS, SSL/TLS, HTTP/HTTPS) - Communication: You explain technical issues clearly and document troubleshooting steps effectively - Containerization: You can work with Docker or Kubernetes to deploy and debug automation environments - Knowledge Sharing: You actively share knowledge and best practices with teammates, whether through team discussions, presentations, documentation, or contributions to internal playbooks and tools. NICE-TO-HAVES - Automation & AI Mindset: You have a basic understanding of AI concepts and a passion for automation, with some hands-on experience using tools like n8n, Zapier, Make, or Airflow to simplify tasks and improve workflows. - Observability: Familiarity with tools like Grafana, Prometheus, Datadog, OpenTelemetry, or Sentry - Authentication Protocols: Knowledge of OAuth2, OIDC, SAML, or JWT flows - JavaScript: You have a working knowledge of JavaScript, including reading and debugging code, working with JSON data, and making small code changes to troubleshoot workflows and integrations. - SQL & Databases: You have a foundational understanding of relational databases, such as PostgreSQL, including tables, relationships, and basic SQL queries to investigate and troubleshoot issues. Why join us? At n8n, you'll do more than answer support tickets. You'll play a key role in helping us scale our customer support operations, shaping how we use automation to resolve common issues and creating a better experience for our growing customer base. You'll have the opportunity to make a tangible impact on Team Delta's efficiency, collaborate closely with Product, and progressively deepen your technical expertise. You'll join one of Europe's fastest-growing startups, working with a supportive, remote-first team that values autonomy, experimentation, and continuous improvement. Sound like a challenge you're excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Berlin Office; Netherlands; Portugal; Poland; Germany; United Kingdom; Spain Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. ABOUT THE ROLE Your mission: drive ARR growth by turning hundreds (soon thousands) of n8n agency partners into a demand engine through scaled marketing programs. Our agency partner network includes automation specialists and small consultancies with most ranging from 1–50 people. They leverage n8n to help their customers automate and transform their business - they have technical skills and customer knowledge but most have limited marketing resources. The goal for this position is to define, build and launch creative marketing programs that our agency partners can utilize to grow their business with n8n. This will include building scalable self-serve programs (one to many) as well as working with some of the larger agency partners on specific marketing programs (one to one). Here’s an overview of what this position will be responsible for: Build the program portfolio - Drive adoption - Work directly with the agency partner marketing managers to define the overall strategy - what playbooks, what investments, what markets etc. - Ship ready-to-run programs: Event-in-a-Box kits for local workshops and seminars, email and social campaigns, industry-specific use-case campaigns, reusable customer stories and simple demand-gen playbooks. - Make every program executable without help: clear steps, editable templates and localisable assets that work for a solo consultant and a 50-person agency, in any region. - Drive awareness and adoption of the various marketing programs through scaled and creative communications. Measure and multiply - Track the full funnel from access to download, execution, customer opportunities and revenue — for partners and for n8n. - Use partner feedback and performance data to decide what to scale, what to change and what to stop. - Turn each working program into a repeatable model for the next one, and automate your own program operations with n8n where it saves time. - Measure the overall business impact and growth from agency partner generated business. Requirements Must-have - Partner marketing at scale: You've built one-to-many programs adopted by hundreds or thousands of partners, and can show adoption numbers - Self-service program design: You've packaged marketing so non-marketers can run it (kits, templates, playbooks) and know what makes them get used rather than downloaded - Small-business empathy: You understand how small consultancies work and design for their limited time, budget and marketing know-how - Outcome-driven measurement: You measure execution and pipeline, not asset views, and you're comfortable stopping a program that isn't working - Bias for action: You're happy as a first hire with limited design and development support; you ship a pilot quickly and improve it with real data - Global mindset: You've run programs across several regions and segments, and know how to localise without rebuilding from scratch   Nice-to-have - Strategic partner programs: You've also built custom marketing programs with large partners that ran over several months or quarters - Channel or ecosystem background: You've worked on an agency, solutions-partner or reseller program at a software company - Hands-on with automation: You've built workflows yourself — in n8n or similar tools — and can talk shop with technical partners - Local events: You've designed field events or workshops that others delivered - Languages: You work professionally in a language beyond English n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Berlin Office; Norway; Estonia; Netherlands; Hungary; Portugal; Poland; Germany; Austria; Finland; Lithuania; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to lead and grow our EMEA Customer Success team, helping n8n's most strategic enterprise customers drive adoption, retention, and expansion while scaling the team and operating model for our next stage of growth. You'll start with a team of 4 CSMs, which will grow in line with our 2027 hiring plans. To make that happen, you'll combine hands-on customer leadership, deliberate people development, and strong operational execution: LEAD OUR MOST STRATEGIC ENTERPRISE ACCOUNTS IN EMEA - Partner with CSMs to navigate complex customer challenges and develop strategies for the region's largest and highest-risk enterprise accounts. - Build trusted executive relationships with key customers and step directly into customer conversations when additional leadership is needed. - Stay hands-on with strategic accounts while the team scales, including personally owning customer relationships where needed. BUILD AND DEVELOP A HIGH-PERFORMING EMEA TEAM - Hire and onboard the additional CSMs needed as the EMEA team grows, building on the strong team already in place. - Coach and develop your team through structured 1:1s, clear development plans, and deliberate skill-building. - Create a high-accountability, supportive environment where people receive clear feedback and can continuously raise the bar. - Lead a distributed team across multiple countries and time zones. DRIVE OPERATIONAL EXCELLENCE - Run a consistent operating cadence across forecasting, account health, and structured risk reviews. - Build repeatable Customer Success motions across onboarding, QBRs, adoption, retention, and expansion. - Use customer and team insights to identify risks early, raise issues proactively, and continuously improve how the team operates. SHAPE THE CUSTOMER JOURNEY WITH CROSS-FUNCTIONAL PARTNERS - Partner closely with Sales, Product, Support, TAMs, Renewals, and GTM leaders to deliver a strong end-to-end customer experience. - Collaborate with Customer Success leaders across the US, DACH, and Scaled CS to evolve shared playbooks and ways of working. - Contribute to global CS initiatives and help build scalable methodologies as n8n's Customer Success organization continues to grow. REQUIREMENTS MUST-HAVES - 👥 People leadership: You have 2–3+ years of people management experience, with a strong track record of hiring, developing, and retaining Customer Success talent. - 💼 7-10 years of experience in Customer Success, Professional Services, Account Management, or other customer-facing roles, including supporting large, complex, high-risk enterprise customers. - 💻 Tech industry experience and relevant Enterprise subject-matter expertise: You’ve worked in an enterprise IT or technology environment and understand the needs and expectations of technical buyers and customers. - 📊 Operational discipline: You’re comfortable running forecasts, account-health cadences, and structured risk reviews to keep a complex book of business on track. - 🛠️ Builder mindset: You thrive in environments where not everything is already defined and are willing to roll up your sleeves to solve problems directly. - 🤝 Low-ego collaboration: You enjoy working within a shared direction, partnering closely with peers, and improving existing processes. NICE-TO-HAVES - 🚀 High-growth leadership trajectory: You've progressed from a senior CSM role into first-line leadership and have demonstrated strong potential to take on increasing scope. - 🤖 Automation and AI familiarity: You're familiar with n8n or the broader automation and AI tooling ecosystem. - 🏗️ Leadership across environments: You've held Customer Success leadership responsibilities across more than one company and have seen different approaches to scaling teams. Why join us? At n8n, you'll have the opportunity to own and shape a new leadership layer in our EMEA Customer Success organization. Our EMEA CS team has grown from 1 to 9 people this year, and you'll lead it through its next stage of growth, working with some of our largest and most technically sophisticated enterprise customers. You'll have real influence over how we evolve our customer journey, operating model, and CS playbooks as the company scales rapidly, without having to start from zero. Sound like a challenge you're excited to take on? Apply now and help us build the future of automation n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Remote Workplace: Remote We are looking for an experienced Head of Chat & Conversion to lead and scale the revenue-generating chat function within an international adult (18+) digital business. This is a senior leadership position with full responsibility for commercial performance across both human-operated conversations and AI-powered chat solutions. The ideal candidate combines extensive experience managing large-scale chat operations with a strong understanding of customer engagement, conversion strategies, and revenue optimization. RESPONSIBILITIES - Take full ownership of chat-generated revenue, driving commercial performance across human-operated conversations and AI-powered chat solutions - Lead and develop the entire chat operations function, managing team leads and establishing clear accountability for team performance and results - Develop and continuously refine chat conversion strategies, balancing revenue generation with authentic, engaging, and customer-focused communication - Create, review, and optimize chat scripts, conversation flows, and response guidelines to improve engagement, conversion, and monetization - Establish consistent quality assurance and performance evaluation standards, including scoring frameworks for assessing conversations and identifying improvement opportunities - Monitor operational and commercial performance, identifying areas for improvement in chat quality, conversion effectiveness, and revenue generation - Work on the development and optimization of AI-powered chat capabilities, helping ensure that automated conversations meet established quality and commercial standards - Support team leads in coaching and developing chat specialists, maintaining consistent execution across a 24/7 operation - Collaborate with senior leadership on commercial priorities, operational improvements, and the further development of the chat function - Report directly to the CEO, providing visibility into revenue performance, conversion results, operational challenges, and growth opportunities REQUIREMENTS - Proven experience leading a full-scale chat department within an OnlyFans or similar fan-platform agency, cam business, or another adult paid-chat operation - Previous responsibility for a multi-level team structure, including direct management of team leads rather than supervision of individual chat operators only - Strong commercial understanding of paid-chat monetization, with the ability to improve revenue performance through effective conversation strategies and customer engagement - Demonstrated hands-on expertise in developing high-converting chat scripts, with the ability to create persuasive, natural responses independently - Practical experience designing and implementing chat quality assessment frameworks, including conversation scoring criteria and performance evaluation standards - Ability to evaluate chat performance beyond operational activity metrics, focusing on conversion quality, customer engagement, and revenue outcomes - Strong leadership and people management skills, with the ability to build accountability, develop team leads, and maintain consistent standards across a large operation - Strategic mindset combined with a hands-on approach to improving chat processes, communication quality, and commercial results - Commitment to ethical, customer-oriented sales practices, avoiding manipulative pressure tactics, artificial urgency, or excessive follow-up messaging - Comfortable working with adult (18+) content and managing communication in this industry - English at Upper-Intermediate (B2) level or higher, with the ability to communicate confidently with international teams, lead discussions, and report directly to senior management WHAT'S IN IT FOR YOU - Fully remote work within an international business - A senior leadership role with direct reporting to the CEO - Opportunity to take ownership of a key revenue-generating function and directly influence commercial performance - Involvement in the development of AI-powered chat solutions and the evolution of customer engagement processes - Freedom to shape operational strategies, team structures, and performance standards - Opportunities for professional development and long-term growth - A dynamic working environment with meaningful responsibility and the ability to implement improvements