Location: Fort Bragg, NC, United States
Job Title
PAI/SM Analyst and Content Developer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a PAI/SM Analyst and Content Developer to support operational planning, analysis, and training objectives through the integration of Open-Source Intelligence (OSINT) and Publicly Available Information (PAI). The selected candidate will develop instructional content, support mission-focused analysis, and leverage digital domain expertise to enhance Mission Readiness Exercise and Special Operations training environments.
Key Duties
• Gather and analyze Open-Source Intelligence (OSINT) and Publicly Available Information (PAI).
• Integrate OSINT/PAI and related technologies into operational intelligence activities.
• Support planning, analysis, and exercise effects development.
• Develop instructional programs and training modules.
• Conduct research utilizing open-source, social media, and internet-based resources.
• Support Mission Readiness Exercise (MRX) planning and execution activities.
Requirements
• Secret clearance.
• Associate degree. Six years of related military experience may substitute for academic degree.
• Graduate from one of the following U.S. military courses: Basic and/or Advanced Noncommissioned Officer Course, First Sergeant Course, or Sergeants Major Course.
• Expert knowledge of gathering Open-Source Intelligence and Publicly Available Information (OSINT/PAI).
• Expert ability to integrate OSINT/PAI and related technologies into operational intelligence for planning, analysis, and exercise effects.
• Expert knowledge of developing instruction programs or training modules.
• Assignment to Special Operations Forces (Special Forces, Psychological Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission Units) or assignment to Military Intelligence.
• Minimum of three years of corporate experience working in the digital domain using open source, social media, and the internet for research, influence, operations, targeting, and analysis.
• Detailed expertise and past performance with multiple technologies used to understand and exploit the digital domain with operational relevance.
Preferred Qualifications
• One year of experience researching, planning, preparing, coordinating, and executing Mission Readiness Exercises (MRX).
• Experience with Adobe Dreamweaver.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Bragg, NC, United States
Job Title
Subject Matter Expert (Joint Special Operations)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Subject Matter Expert (Joint Special Operations) to support Mission Command Exercises focused on Theater Special Operations Command (TSOC) and Joint Special Operations Task Force (JSOTF) training objectives. The selected candidate will provide expertise in joint operations, exercise planning and execution, and Special Operations Forces mission command training.
Key Duties
• Support Mission Command Exercise planning, preparation, coordination, and execution activities.
• Provide subject matter expertise on joint operations within Special Operations Forces environments.
• Support TSOC and JSOTF training scenarios.
• Assist with research and development of exercise objectives and scenarios.
• Support mission command training activities for SOF units.
Requirements
• Secret clearance.
• Bachelor’s degree.
• Graduate of the U.S. Army Special Forces Officer Qualifying Course, U.S. Army Military Information Support Officers Qualifying Course, U.S. Army Civil Affairs Officer Qualifying Course, or U.S. Army Military Intelligence Officer Basic Leader Course (or other service equivalent).
• Graduate of a U.S. military officer’s intermediate or senior level service school.
• Two years’ experience in Special Operations Forces Headquarters staff positions specifically performing joint operations.
• One year experience researching, planning, preparing, coordinating, and executing Mission Command Exercises focusing on Theater Special Operations Command (TSOC) and/or Joint Special Operations Task Force (JSOTF) scenarios to train SOF units.
• Graduate of a Joint Forces Staff College program or school such as the Joint and Combined Warfighting School (JPME-II), Joint Advanced Warfighting School, or Joint, Interagency, and Multinational Planner’s Course.
Preferred Qualifications
• Graduate of one or more Joint Special Operations University (JSOU) or equivalent courses.
• Knowledge of strategic-level theory, National Security Strategy, and National Military Strategy.
• Knowledge of the Joint Operating Environment.
• Knowledge of strategic national guidance relating to operational plans and campaigns and their relationship to tactical-level application and strategic relevance.
• Experience with intelligence systems acquisition capability.
• Advanced Military Intelligence experience relating to Irregular Warfare and/or SOF Operations.
• Knowledge of regular versus irregular intelligence support, armed groups and irregular movements, intelligence support to Unconventional Warfare (UW), and UW campaign planning factors.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Bragg, NC, United States
Job Title
Virtual Training Specialist
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Virtual Training Specialist to support virtual training requirements and mission-focused training events. The selected candidate will provide instruction and training support utilizing virtual simulation systems and military training methodologies in support of operational training objectives.
Key Duties
• Support virtual training activities and events.
• Provide instruction using virtual simulation systems.
• Support training development and execution requirements.
• Apply military training experience to support mission objectives.
• Support military training exercises and scenario-based learning activities.
Requirements
• Secret clearance.
• Associate degree. Two years’ experience as a Special Operations Forces or closely related military training/assignment may substitute for academic degree.
• Military Instructor Training Course or civilian equivalent required.
• Military Combat Arms background.
Preferred Qualifications
• Instructor experience using virtual simulations.
• Knowledge of emergency close air support procedures.
• Knowledge of artillery and mortar call for fire procedures.
Compensation
• Competitive Hourly Pay
• Benefits
Fort Bragg, NC, United States
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Location: Muscatatuck, IN, United States
Job Title
Training Director II (Training and Development Manager)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Training Director II to lead the planning, development, coordination, and execution of cyber training programs in support of mission requirements. The selected candidate will work closely with leadership, stakeholders, and subject matter experts to identify training needs, establish learning objectives, and ensure effective delivery of training across cyber and multidomain environments. This position requires experience managing personnel, overseeing cyber training activities, and supporting realistic training scenarios within cyber range and test bed environments. The ideal candidate will possess a strong understanding of cyber operations, training development processes, and the technologies required to support advanced training exercises.
Key Duties
• Lead the planning, development, and execution of cyber training programs and events.
• Collaborate with leadership and subject matter experts to identify training requirements and develop effective training objectives.
• Supervise personnel involved in training development and delivery activities.
• Support Army and Joint Cyber Training exercises and training events.
• Develop and coordinate training schedules, materials, and resources.
• Oversee training activities conducted within cyber range and computer test bed environments.
• Ensure training objectives align with mission and operational requirements.
• Evaluate training effectiveness and recommend improvements to training programs.
• Coordinate with stakeholders to support the execution of training scenarios and exercises.
• Support the integration of OT/IT technologies, networking, cellular systems, and IT infrastructure into training environments.
• Assist in the development of realistic operational scenarios to support cyber training objectives.
• Provide reports, recommendations, and updates regarding training activities and outcomes.
Requirements
• Bachelor's degree or equivalent experience.
• Active TS/SCI security clearance required.
• Minimum of five (5) years of experience in cyber range or computer test bed environments.
• Minimum of five (5) years of supervisory experience.
• Minimum of two (2) years of experience conducting Army and Joint Cyber Training.
• Demonstrated experience collaborating with leadership teams and subject matter experts to identify training needs and create effective training objectives.
• Working knowledge of OT/IT technologies, cellular systems, networking, and IT management and implementation for training scenarios.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Operations Manager – II (General and Operations Management)
Why IDS?
IDS believes in solving complex challenges through innovation, technical expertise, and operational excellence. We support critical missions across government and defense sectors, delivering impactful solutions that enhance national security. Joining IDS means contributing to meaningful, mission-driven work in highly dynamic environments.
Location
Muscatatuck Indiana
Job Description
IDS is seeking a skilled
Operations Manager II
to support cyber range and training operations within a Department of Defense (DoD) environment. This role requires a hands-on leader with experience managing cyber training programs, coordinating operational activities, and supporting enterprise-level cyber test and training environments.
The Operations Manager will play a key role in planning, executing, and evaluating cyber training events while ensuring alignment with mission objectives and technical requirements.
Key Responsibilities
Plan, coordinate, and execute
cyber range and training operations
Lead and manage
cyber training programs
for Army and Joint environments
Oversee daily operational activities within
cyber testbed environments
Ensure training effectiveness through
evaluation and continuous improvement
Coordinate with
senior DoD stakeholders and leadership
Support integration of
IT/OT systems, networking, and cyber infrastructure
Manage schedules, resources, and operational priorities
Maintain operational readiness of cyber range capabilities
Requirements
Education
Bachelor’s degree in network engineering, Cybersecurity, Information Management, or related discipline
OR
equivalent experience in lieu of degree
Experience
Minimum of
7 years of experience in cyber range or computer testbed environments
Minimum of
7 years of program management or equivalent senior-level DoD / defense industry experience
Minimum of
2 years of experience supporting Army and Joint cyber training exercises
Strong experience planning, executing, and evaluating
cyber training programs
Experience working with
senior DoD personnel and stakeholders
Demonstrated ability to manage
operations in fast-paced, mission-driven environments
Technical Skills
Working knowledge of:
Operational Technology (OT) / Information Technology (IT)
systems
Networking and infrastructure environments
Cellular systems and communications technologies
Cyber range platforms and test environments
Desired Skills
Strong project and operations management abilities
Excellent leadership and coordination skills
Strong communication and stakeholder engagement
Ability to manage multiple priorities simultaneously
Experience in
training environment optimization and performance improvement
Security Clearance
Active Top Secret (TS) / Sensitive Compartmented Information (SCI)
required
Location: Gurgaon, India
NEOLYTIX
Assistant Manager, RCM Business Excellence
Revenue Cycle Management | Governance & Performance | Gurugram
DEPARTMENT
RCM Business Excellence
EXPERIENCE
6–8 Years
LOCATION
Gurugram (Onsite)
SHIFT
India Hours | US AM Overlap
REPORTS INTO
President & COO
⚠ This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on.
About the Role
Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago.
We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales.
The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here.
What You Will Own
1. Process SLA Conformance
Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds.
Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly.
Flag risks proactively with proposed solutions before they breach SLAs.
2. Monthly Performance Insight
Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question.
Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised.
Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients.
3. Quarterly Financial Review
Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect.
Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged.
4. Quality Function Ownership
Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration.
Ensure QA findings reach the floor and drive change, rather than living in a report.
Audit team output for accuracy; identify recurring error patterns and drive corrective action.
5. Process Change Measurement
When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework.
Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance.
What You Bring
Must-Have
6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue.
Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing.
Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number.
Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill.
Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so.
Strong Preference
Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified.
Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it.
Prior management of a small quality or audit team.
Power BI familiarity, though the analytics team owns the front end.
Nice-to-Have
Healthcare analytics firm or BPO process excellence background.
Experience designing and running an MIS reporting function in a US RCM environment.
Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context.
Who You Are
You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat.
You build something and then measure whether it worked. The artifact is not the point; the change it produced is.
You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end.
You would rather be right and uncomfortable than comfortable and wrong.
Eligibility Criteria
Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred.
Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage.
Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram.
Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile.
Performance Expectations
What success looks like across the first year:
Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening.
Day 60: SLA conformance tracking live for strategic accounts.
Day 90: SLA conformance extended to the full RCM book.
Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it.
Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified.
End of year 1: the business argues from your numbers rather than about them.
Career Path
This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire.
Now
AM, RCM Business Excellence
RCM book: quality and MIS
12–18 Months
Manager
Team of 3–5; governance across RCM
Next
Senior Manager / AD
Governance across service lines
Beyond
Director / VP, Business Excellence
The function at company scale
The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows.
Hiring Process
Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation.
Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome.
Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart.
Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function.
Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next.
Stage 6: Offer.
Why Join Neolytix
Founding Seat of a Function
You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV.
Scope from Day One
The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it.
Day Shift, Not Night
India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here.
AI Makes This More Important
As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.
Location: Gurugram, Haryana, India
NEOLYTIX
Management Trainee, RCM
Revenue Cycle Management | Full-Time Opportunity | Gurugram
DEPARTMENT
Revenue Cycle Management
LOCATION
Gurugram (Onsite)
SHIFT
US Shift (5:00 PM–2:00 AM IST)
⚠ US Shift: This role operates on a US-aligned schedule, 5:00 PM to 2:00 AM IST, 5 days a week, onsite at our Gurugram office. Please apply only if you can fully commit to this schedule.
⚠ Eligibility Gate: Open to 2025 and 2026 graduates. Candidates who completed graduation in 2024 may apply and will be considered on a case-by-case basis, subject to approval. Candidates currently pursuing their degree or who graduated before 2024 are not eligible.
The 6-Month Learning Journey
Joining Neolytix as a Management Trainee, RCM is a full-time opportunity that begins with a structured 6-month learning journey. You are not thrown on the floor from day one. You will be trained, assessed, and made ready for live operations before you independently handle client work. Every stage of the journey is designed to build your skills progressively.
Phase 1
Classroom Training
8 to 12 Days (Max 14)
Structured instructor-led sessions covering US healthcare, medical billing, coding basics, and RCM workflows. Your LOB is decided within the first 2 to 3 days based on your performance, knowledge check, and operations team input.
Phase 2
Operations Readiness Training
8 to 12 Days
You move to the floor alongside senior team members and trainers. You apply classroom learning in a supervised, live operations environment with ongoing assessments.
Phase 3
Production Ramp-Up
4 Weeks
You begin handling real client work under close supervision. Accuracy, speed, and process adherence are tracked. Performance here determines your readiness to go live independently.
Phase 4
Go Live
Full Production
You are cleared for independent production on your assigned LOB. This marks your transition from trainee to fully operational team member.
Throughout the 6 months, there will be several assessments to evaluate your skill development. Your training path and LOB may be refined based on these assessment outcomes.
Career Path
Neolytix promotes from within. Here is where this journey takes you:
Management Trainee
Associate 1
Associate 2
Senior Associate 1
QA / SME
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States. We are building our next generation of RCM professionals through this full-time opportunity and we are looking for fresh graduates who are motivated, disciplined, and ready to build a real career in US healthcare operations.
Revenue Cycle Management is how US healthcare providers get paid for the services they deliver. As a Management Trainee, you will be assessed, trained, and placed into one of three core RCM functional areas based on your skills and performance during the first days of training. Your LOB is not a default assignment. It is matched to where you will thrive.
The Three RCM Areas
Charge Posting & Payment Posting
Translating patient services into medical billing codes and submitting claims to insurers, plus recording and reconciling payments received. Requires speed, accuracy, and coding discipline.
Accounts Receivable (AR)
Following up on submitted claims, resolving denials, and ensuring payments are collected from insurance payers. Requires analytical thinking, persistence, and clear communication.
Credentialing
Enrolling healthcare providers with insurance payers so they can legally bill for services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines.
Your LOB assignment is made within the first 2 to 3 days of classroom training, based on your knowledge check scores and the evaluation of the operations team. Once assigned, your entire training is aligned to that LOB.
Key Responsibilities
Attend and complete all classroom training modules within the defined timeline, meeting assessment benchmarks at each stage.
Commit to the LOB assigned to you and engage fully in the training path designed for that functional area.
Apply classroom learning during operations readiness training under the supervision of senior team members and trainers.
Meet accuracy and productivity benchmarks during the 4-week production ramp-up before going live independently.
Support team leads and senior specialists in achieving client SLAs and compliance targets once on the floor.
Continuously learn and adapt to US payer requirements, billing rules, and client-specific workflows.
Demonstrate consistent progress through assessments to qualify for transition to Associate 1.
What You Bring
Must-Have
Bachelor's degree in any discipline, fully completed. Candidates currently pursuing a degree or with an incomplete graduation are not eligible.
Graduated in 2025 or 2026. Candidates from 2024 will be considered on an exceptional basis only.
Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent board).
Minimum 70% aggregate in graduation.
Excellent spoken and written English. You will be trained on and operate in live US healthcare processes.
Basic proficiency in MS Excel and MS Word.
Full commitment to the US shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week.
Preferred
Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities.
Science or Commerce with Mathematics background (B.Sc, BCA, BBA, B.Com, or similar).
Any internship or prior exposure to US healthcare, medical billing, or BPO operations.
Eligibility Criteria
Education: Bachelor's degree, any discipline, fully completed. No exceptions for incomplete or in-progress degrees.
Batch: 2025 and 2026 graduates are the primary eligible batch. 2024 graduates may be considered on an exceptional basis subject to thorough review and approval.
Academic Scores: Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent) and minimum 70% in graduation.
Communication: Excellent spoken and written English is mandatory. Communication below this standard will not progress past the assessment stage.
Systems: Basic MS Excel and MS Word. Comfortable learning new billing and EHR software during training.
Shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Non-negotiable.
Notice Period: Immediate joiners strongly preferred.
Performance Expectations
During the Learning Journey
Assessment pass rate: minimum passing threshold on every module assessment throughout classroom and OJT phases.
Attendance: full attendance during all training phases is expected without exception.
Assignment completion: all practice tasks and training exercises completed on time.
Ramp-up accuracy: error rate within acceptable threshold during the 4-week production ramp-up.
Production readiness: cleared for independent live work by end of the learning journey.
Post Go Live
Daily productivity: meet case or task targets for the assigned LOB consistently.
Quality: accuracy rate maintained within client and internal benchmarks.
SLA contribution: support team-level SLA compliance on assigned client accounts.
Hiring Process
Stage 1: Resume Screening. Verified against eligibility criteria: graduation year, degree completion, 70% score thresholds, and shift readiness.
Stage 2: Pre-Hire Assessment. Aptitude, comprehension, and communication test conducted at the Gurugram office. Evaluates English proficiency, analytical basics, and role readiness.
Stage 3: Technical Interview. Interview with the Training Department to assess learning ability, communication standard, and initial LOB suitability.
Stage 4: Counseling Session. Shortlisted candidates attend a session with the Analytics and Operations team to fully understand the role, the learning journey, the shift, and career expectations before a final decision is made.
Stage 5: Offer.
Benefits & Perks
Group Health Insurance: Medical insurance coverage.
Complimentary Dinner: One meal provided during shift hours at the Gurugram office.
Cab Facility: Two-way pick-up and drop for the night shift.
Why Join Neolytix
Structured Learning, Real Work
6 months of structured training before going live on client accounts, not tutorials, not simulations. You build real skills on real processes.
Defined Career Ladder
Management Trainee to Associate 1 to Associate 2 to Senior Associate to QA or SME. Your pace is driven by your performance.
US Healthcare Exposure
Work on live US client accounts from day one of going live. The domain experience you build here is globally relevant and career-defining.
270+ Provider Network
Join a team serving over 270 US healthcare provider organizations across hospital systems, clinics, and specialty practices.
Location: Dubai, UAE
Workplace: onsite
About Us:
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role:
The role supports and independently delivers key elements of the business continuity and operational resilience programme across Tabby's UAE entities, helping the business understand which services must keep running, how long they can be disrupted before customers are harmed, and whether the firm could recover within that time. The role works closely with first-line owners across the business and supports the firm's response to regulatory expectations on operational resilience.
Key Responsibilities
Support the delivery of the business continuity and operational resilience programme across both UAE entities, in line with Central Bank of the UAE (CBUAE) expectations and the Group risk framework.
Run the business impact analysis cycle with departments — gathering, challenging and consolidating what each team does, what breaks if it stops, and how quickly.
Support the identification of critical operations and the setting of impact tolerances, working with first-line owners and senior management.
Develop and maintain business continuity and recovery plans, dependency mapping and crisis playbooks, keeping them current, practical and usable.
Coordinate and support the exercise and testing programme, including tabletop exercises, and document outcomes, lessons learned and follow-up actions.
Support the maintenance and continuous improvement of business continuity and operational resilience policies, standards and methodologies.
Contribute to resilience reporting for senior management, risk committees and the regulator, including maturity and self-assessment positions.
Support third-party and technology dependency work where it affects the resilience of critical operations.
Provide practical support to first-line owners on business impact analyses, recovery objectives, continuity planning and remediation actions.
Act as a point of contact for internal audit and support regulatory or external reviews relating to business continuity and operational resilience.
Support ERM governance and tooling, including use and administration of GRC tools, maintenance of documentation, committee materials, action trackers and audit-ready evidence.
Skills, Knowledge & Expertise
2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment.
Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically.
Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage.
Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively.
Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations.
Job Benefits
A working environment that gives you autonomy and responsibility from day one.
You should be comfortable with the idea that the quality of your work will influence the shape of your career.
Participation in the company’s employee stock options program.
Health Insurance
Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose—whether for health and well-being, education and professional development or travel needs!
Location: Brisbane, Australia
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 13,000 clients in over 150 countries. If you have a favourite team in the NBA, EPL, or NFL, there’s a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 400 people in over 35 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD’s suite of systems offers unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the role
We are seeking a Financial Controller to take full ownership of VALD's day to day finance function across all group entities. You will join a strong, capable finance team already in place, and your role is to manage, mentor and empower them to take the function to the next level. You will oversee the monthly close, consolidation, audit, tax compliance, treasury and transactional finance.
This is a hands on leadership role in a fast growing, multi-entity, multi-currency SAAS business. You will coach the team, build their technical and commercial capability, and create the structure, processes and controls that let them scale with the business. You will also own the control environment and act as the first point of contact for finance matters across the business. Success means a confident, high performing team delivering accurate, on time numbers that the executive team trusts, with minimal escalation.
The ideal candidate is a technically strong CA/CPA with an audit background and several years in an industry controller or senior finance role, ideally in technology or subscription businesses. You will have a genuine track record of developing people and raising a team's performance. Experience with NetSuite, mergers and acquisitions, international tax and multi-jurisdiction groups is highly regarded. You will be a team player with a can do attitude, comfortable moving between hands on tasks, detailed review and big picture process design.
What will you do?
Finance operations and month-end close
• Own the monthly, quarterly and annual close across all group entities, delivering to an agreed close calendar.
• Oversee multi-entity consolidation, intercompany reconciliations and eliminations, and foreign currency translation.
• Ensure balance sheet reconciliations are completed, reviewed and supported each month.
• Own revenue accounting for bundled hardware and subscription contracts (AASB 15 / ASC 606), including deferred revenue and billing integrity.
• Deliver monthly management reporting packs.
Transactional finance and treasury
• Oversee accounts payable, expense management and payroll across jurisdictions.
• Manage daily cash, bank relationships, cash flow forecasting and FX exposure.
• Maintain banking facilities, covenant monitoring and lender reporting.
Financial reporting, audit and compliance
• Review statutory financial statements under AASBs and US GAAP.
• Ensure statutory and local entity filings are lodged on time.
• Review technical accounting positions, including business combinations, share-based payments.
Tax
• Oversee tax compliance across all jurisdictions: income tax, GST/VAT/sales tax, payroll taxes and R&D tax incentive claims.
• Coordinate external tax advisors and maintain transfer pricing documentation and intercompany agreements.
• Monitor sales tax nexus and indirect tax obligations as the business expands into new markets.
Controls, systems and process improvement
• Design, document and maintain a scalable internal control framework, including delegations of authority.
• Act as finance system owner for NetSuite and connected tools, driving automation and ERP enhancements.
• Integrate acquired businesses into VALD's finance processes, systems and reporting.
• Continuously improve close efficiency, data quality and reporting turnaround.
Team leadership and business partnering
• Lead, coach and develop the finance team, setting clear priorities and standards.
• Act as the day to day finance contact for the business, resolving queries without escalation.
• Provide actuals, data and analysis to support budgeting, forecasting and strategic projects led by the Head of Finance.
Skills, Experience and Competencies
Technical skills and knowledge
• Strong working knowledge of AASBs; US GAAP experience highly regarded.
• Proven ownership of month end close and consolidation for a multi-entity, multi-currency group.
• Solid understanding of revenue recognition for subscription arrangements.
• Working knowledge of Australian and international tax compliance, including indirect taxes and R&D incentives.
• Experience designing and operating internal controls in a growing business.
To qualify for the role, there are some basic minimum requirements:
• CA/CPA qualified (or equivalent).
• 8+ years' experience, including at least 2 years in commercial roles.
• Audit background (Big 4 or mid-tier) highly regarded.
• Technology, SAAS or hardware enabled subscription experience an advantage.
• Hands on NetSuite experience strongly preferred; system administration or implementation experience a bonus.
• Exposure to acquisitions and post acquisition integration desirable.
Competencies and attributes
• Takes genuine ownership: reliable, organised and delivers without being chased.
• Leads and develops people, with high standards and a supportive style.
• Continuous improvement mindset with a bias towards automation and scalable processes.
• Commercial mindset; explains accounting matters in clear, practical terms.
• High attention to detail balanced with the judgement to prioritise what matters.
• Proactive, adaptable and energised by a fast-paced, changing environment; no task too big or small.
• Comfortable working across time zones.
Why VALD?
You will be working in a fast-paced, dynamic company that has a culture around the belief that anything is possible with hard work, creativity, dedication, and good timing.
VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team. Some of our perks and benefits include:
Competitive market salary in a down-to-earth, inclusive and vibrant work environment.
Learning from a range of high-performing individuals and teams across a range of disciplines and geographies doing interesting and varied work.
Flexible working environment, with a casual dress code – no more corporate attire, T–shirts are the norm. You can also say goodbye to billable hours and timesheets.
Table tennis, basketball court, end-of-trip facilities with bike and scooter racks if that’s your thing.
Chefs that prepare you delicious fresh breakfast and lunch every day!
On-site barista to make your coffee just as you like it.
Team gym, remedial massage therapy, subsidised access to physiotherapy and exercise physiology services.
Diversity & Inclusion Commitment
While the successful candidate should be an Australian Citizen or Permanent Resident, we are committed to growing and empowering an inclusive VALD team. That's why we actively encourage applications from candidates from all backgrounds, experiences, and perspectives. If you require accessibility assistance at any stage of the process, please let us know.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Reports to:
Head of People
Level:
Director
Location:
Remote, but in a location that allows for at least ~3 hours of daily overlap with East Africa Time, and meaningful overlap with US Eastern hours. At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel:
Approximately 3-4 trips per year, including at least one to a country of operation and one to a key in-person leadership moment.
About this role
We are currently planning for a significant increase in scale, and we are building the People function that can carry it.
This is our first senior talent management role. Today we have pieces of talent management programs and processes in place, but not yet a function. You will build one: an intentional approach to how we onboard, develop, and retain our people. That covers performance management and its link to pay, manager and leadership development, learning, onboarding, talent planning and succession, employee listening and engagement, and culture and values.
The first year is weighted toward four priorities: joining the redesign of our performance system early, alongside the Head of People, and owning it as it moves into execution, as we move to pay for performance, revamping onboarding ahead of our next wave of hiring, planning our values retreat for senior leaders, and getting a read on employee listening and engagement. As those take shape, the balance shifts toward the longer-term build: the vision and roadmap for the function, a foundational manager program, talent planning and succession, and the team around you.
The reason for this weight: the performance system and onboarding are our most acute gaps today, but they should not be construed as a ceiling of the job. We are hiring a senior talent management leader who can shape the whole function over several years, not the owner of one or two programs. If your instinct on reading this is that the performance redesign is the whole job, this role probably isn’t the right fit, and the reverse is also true: if you want to set strategy but not build the first versions yourself, year one will frustrate you.
What you’ll do
Build the talent management function
Within your first 90 days, assess what exists today across these areas, recommend the sequencing for the first year, and agree to it with the Head of People.
Set the vision and multi-year roadmap for talent management across the areas it covers, and sequence the work against the People roadmap.
Propose the team around it, and decide what we build in-house and what we buy or borrow.
Connect talent management to workforce planning, compensation, and recruitment, in partnership with the Head of People, Finance, and function leaders.
Build an approach to talent and succession planning, starting with critical roles: work with leaders to identify succession gaps, assess potential successors, and put development plans in place to prepare people for future opportunities.
Own the performance system
Join the performance system redesign early, alongside the Head of People, and own it as it moves into execution: a system that produces reliable, calibrated outputs to inform merit increases, connected to our new salary bands.
Make the system worth using, not a check-the-box exercise: one that helps managers hold better performance and development conversations and gives employees clarity on expectations, feedback, and growth.
Build calibration and the data around it so ratings and merit decisions stay consistent and fair across countries, currencies, and manager quality.
Set a clear global standard for handling low performance that doesn’t default to a misconduct process, and equip managers to use it.
Ensure the performance system helps managers identify and support sustained high performance, connecting it to recognition, development, and career growth opportunities.
Iterate the system through multiple cycles, using calibration, outcome data, and feedback from managers and employees to improve it.
Build how people join, learn, and are led
Revamp onboarding ahead of our next wave of hiring: own the content and experience for new hires and their managers, working with People Ops on process and systems.
Build a foundational manager program and the tools behind it: feedback, coaching, difficult conversations, and performance management.
Extend into leadership development and broader learning as the function matures.
Shape culture and listen to employees
Plan the values retreat with an external facilitator and our executive sponsor, and own what carries into daily work afterward.
Get a read on listening and engagement today, covering what we hear, where it goes, and what should change, and use it to build our employee listening strategy.
What this role is not
Not a recruiting role. Hiring sits with our Talent Acquisition team. You partner with them on the handoff into onboarding and on how we assess and develop talent once people are here.
Not the owner of compensation design. Pay structures and bands are set through our compensation work. You own how performance is assessed and how ratings connect to pay decisions.
Not an employee relations or casework role. Cases in country belong to managers and HR Managers, supported by the People team. You own the performance system and the manager capability that helps them handle concerns well.
Not the owner of HR systems or process administration. Onboarding workflows and our HRIS sit with People Ops. You own the content and the experience.
Who we’re looking for
Required
7+ years in talent management, performance, or organizational design roles, including time leading a function or a major part of one.
You have designed a performance system, not only administered one. You can show how ratings connected to pay and what you changed after the first cycle.
You have kept a rating and pay system fair across contexts with different currencies, labor markets, and manager quality.
You are a hands-on builder. You have built talent management programs and systems from scratch, or close to it, in a start-up or scale-up: performance, onboarding, manager development, or a whole function, where what you needed did not exist and you built it while the volume was already arriving. We are not looking for steady-state operating experience, or for leaders who have overseen this work without building it themselves.
You think in systems. You can show how a change in one part of a talent system, such as ratings, calibration, pay, promotion, or onboarding, shows up in the others, and you reason from the underlying problem rather than copying another organization’s template.
You design with change management in mind from the start. You plan for how managers and employees in different countries and cultures will adopt a new program or system as part of the design, not as a rollout step afterward, and can show how you knew it stuck rather than being worked around.
You have deep experience in at least two of onboarding, manager development, and employee engagement or listening, and working experience in the third. You have built programs and content people actually used, and can show how you knew they worked.
A track record of joining a major project already in motion, taking it over, and working through disagreement with a senior partner, and of influencing without formal authority in a matrixed organization.
Judgment and prioritization. You decide what slips and say so plainly.
Preferred
Experience in a mission-driven or international organization, ideally alongside high-growth commercial or tech experience.
Experience working across multiple countries, including sub-Saharan Africa.
Experience working with external facilitators, consultants, or vendors, and knowing what to hand off and what to hold.
Comfort using data (survey, performance, calibration) to make decisions, and knowing when the numbers mislead.
Exposure to compensation design or close work with a total rewards team.
Professional French or Portuguese.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. If you are in a location other than those listed below, our recruiters will share compensation information during your initial screen.
United States
Base Salary: $134,400
Annual Benefits Stipend: $21,393
Bonus Target: 15%
United Kingdom
Base Salary: £94,605
Annual Benefits Stipend: £2,760
Bonus Target: 15%
Kenya
Base Salary: $106,282
Annual Benefits Stipend: $8,453
Bonus Target: 15%
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: London, United Kingdom
Senior Business Development Associate
In a Nutshell
Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference.
Once Here You Will
BUSINESS DEVELOPMENT PROCESS
Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients.
Run pipeline meetings.
Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO.
Lead and manage opportunity qualification, owning continuity of the BD process.
Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps.
Pull in director-level support as needed for advocating for client needs and negotiation support.
Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions.
Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One.
Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer.
REPORTING
Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it.
Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned.
Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add.
DATA INTEGRITY
Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot.
Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!).
Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process.
Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks.
PROGRAM MANAGEMENT
Exercise project management tactical skills by effectively steering the BD process for new and existing work.
Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings.
Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines.
Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients.
Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists.
Support account planning activities to drive a proactive, consistent approach to client investment and development.
Support the deployment of the right expertise and experience from within the hub team towards client pursuits
COMMUNICATION
Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events.
Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity.
Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content.
Strengthen existing assets and develop new ones in collaboration with subject matter experts.
Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer.
NETWORK BUILDING
Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market.
Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads.
Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations.
Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity.
EXPLORE
Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead.
Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses.
Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required.
Assist with internal programs and initiatives to improve organizational BD efforts, as required.
Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings.
We're looking for someone with
SKILLS
Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy.
Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams.
The ability to create and deliver presentations, proposals, and other assets.
Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business.
Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients.
Strong presentation and writing skills
Ability to conduct and synthesize research
Attention to Detail: Demonstrates concern for the details and their impact on the larger picture.
Familiarity with a wide range of market analysis tools, data sets, and benchmarks.
Comfort determining next steps in ambiguous situations with limited direction.
Ready to pitch in on tasks, big or small. Volunteer and helper mindset.
Desire to collaborate across various design disciplines
Take chances without being afraid to fail and learn along the way
Insatiable curiosity to learn more about businesses, industries, markets, and what drives them
MINDSET
Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive.
Show Curiosity: Question accepted norms to make room to learn from more diverse voices.
Lean into Vulnerability: Build trust by being open.
Ask for and give consistent and timely feedback on personal performance.
Be optimistic
Collaborate
Embrace ambiguity
Talk Less, Do more
Learn from failure
Make others successful
Take ownership
What does IDEO offer you?
Innovation and creativity:
Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth:
Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being:
Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose:
We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£55,000 - 60,000 GBP, depending on experience
Location
London, UK
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
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Muscatatuck, IN, United States
Muscatatuck, IN, United States
Gurgaon, India
СтажёрGurugram, Haryana, India; Candidates from 2024 will be considered on an exceptional basis only
ОфисseniorDubai, UAE
Must be located in the Boston area
Must be located in the Detroit area
Brazil - Remote; Must be located in the São Paulo area
Brazil - Remote; Must be located in the São Paulo area
United States - Remote; Must reside in the New York metro area
География найма не уточнена
Must be located in the Greater Philadelphia area
Brisbane, Australia; Comfortable working across time zones; That's why we actively encourage applications from candidates from all backgrounds, experiences, and perspectives
УдалённоIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
seniorLondon, United Kingdom
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