Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Ireland, the base compensation range for this role is €
82,988 - €99,586
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
seniorSpain (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Ireland, the base compensation range for this role is €
104,000 - €124,800.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In the UK, the base compensation range for this role is £
91,755 - £110,106.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
What you’ll bring to the role
You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.
In the US, the Base compensation range for this role is $
123,933
- $
148,719
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In Spain, the Base compensation range for this role is EUR 73,000 - 88,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In the ROI, the Base compensation range for this role is EUR 92,000 - 110,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In Germany, the Base compensation range for this role is EUR 85,000 - 102,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In Canada, the Base compensation range for this role is CAD 145,000 - 178,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
What you’ll bring to the role
You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.
In Canada, the Base compensation range for this role is $
120,927 CAD - $145,113 CAD
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Production Engineering embeds with product and platform teams across Figma to help them deliver reliable products faster. Our work spans the stack, from browser performance to backend services and infrastructure. We build tools and practices that reduce operational complexity, clarify important signals, and leave teams confident operating their systems. We value curiosity, thoughtful engineering, and practical progress on problems that matter to the business.
As Engineering Manager, you’ll own the team’s strategy, priorities, delivery, and people development. You’ll work with product and platform leaders to decide where the team can make the biggest difference, balancing immediate production needs with lasting improvements. You’ll use your technical judgment to challenge assumptions and assess risk while giving engineers room to lead.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Coach and develop production engineers, including experienced technical leaders, through direct feedback and opportunities to shape technical strategy and lead work across teams
Set priorities and guide delivery for the team’s embedded work with Figma’s product and platform organizations. Align partners on outcomes, responsibilities, and tradeoffs, and resolve competing demands
Guide improvements to observability, incident response, and production tooling that reduce recurring toil, surface actionable signals, and make services easier for product teams to understand and operate
Partner with engineers on long-term technical direction, design, and production reviews, supporting their ownership of technical decisions and holding the team accountable for delivery
Anticipate reliability and scaling challenges alongside partner-team leaders, and prioritize improvements that support upcoming product goals
Turn lessons from work with product teams and production incidents into reusable tools and practices that strengthen partner teams’ ownership and make on-call more sustainable
We’d love to hear from you if you have:
Experience managing engineering teams and developing senior engineers, helping them grow their technical judgment, leadership, and impact
Experience building and operating complex software systems at scale, with the technical judgment to guide decisions across the stack and learn unfamiliar systems
Experience leading complex initiatives across engineering teams and cross-functional partners, earning trust beyond your reporting line, resolving competing priorities, and delivering shared business goals
Sound judgment about reliability, security, and sustainable operations, with clear communication and respect for engineers’ technical ownership
While it’s not required, it’s an added plus if you also have:
Experience building shared reliability platforms, observability or distributed tracing systems, or tooling that reduces toil across multiple engineering teams
Familiarity with traffic management, service discovery or service meshes, container orchestration, infrastructure as code, or capacity and performance engineering
Experience improving incident response processes and reducing on-call burden
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: United States
Workplace: Remote
As an Engineering Manager on Coder’s Agentic Engineering team, you’ll lead engineers building and evolving the systems behind our agentic development experience. You’ll help make agents more capable, reliable, and useful across real development environments.
You’ll guide technical direction, grow the team, and keep execution sharp. You’ll work closely with Engineering, Product, and Design across the agent harness, integrations, and developer workflows.
This position is required to be in the US Eastern Time Zone.
WHAT YOU’LL DO HERE
- Lead and grow a team within our Agentic Engineering organization.
- Set technical direction across the agent harness, integrations, and workflows.
- Stay close to the code and contribute to architecture and implementation decisions.
- Evolve agent execution, tool use, context management, streaming, and long-running workflows.
- Extend our provider-agnostic architecture as models and capabilities change.
- Partner with Product and Design to turn agent capabilities into useful developer experiences.
- Improve reliability, performance, and operability across agentic systems.
- Coach engineers, raise the technical bar, and create clarity around priorities and tradeoffs.
WHAT WE’RE LOOKING FOR
- Experience managing and growing software engineering teams.
- Strong hands-on engineering experience with Go.
- Experience with React and TypeScript.
- Hands-on experience building systems around LLMs and agentic workflows.
- Experience with model APIs, tool calling, context management, or agent loops.
- Strong distributed systems knowledge.
- Working knowledge of AWS.
- Strong technical judgment and comfort working through ambiguity.
- A track record of helping engineers grow while maintaining a high execution bar.
OUR TECH STACK
- Backend: Go, Postgres
- Frontend: TypeScript, React
- Infrastructure: AWS, Kubernetes
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience building coding agents, developer tools, or cloud development environments.
- Experience with MCP, agent tools, or multi-agent systems.
- Experience with remote execution, sandboxing, or isolated compute.
- Experience building abstractions across multiple model providers.
- Deep experience with AWS, Kubernetes, Docker, or Linux.
- Open-source contributions or experience working directly with customers.
Coder’s agentic architecture is provider-agnostic. The foundation is built; this team is focused on making it more capable, reliable, and extensible as the space evolves.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners.
The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes.
We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders.
This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it.
Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams.
We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues.
What You’ll Be Doing
Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use.
Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows.
Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features.
Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery.
Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls.
Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration.
Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments.
Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays.
Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans.
Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work.
Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support.
Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour.
Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies.
Share technical leadership through design discussions, code reviews, mentoring and practical improvements.
Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings.
What Makes You a Great Fit
You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support.
You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early.
You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure.
You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems.
You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad.
As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward.
We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result.
Requirements
Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on.
Strong experience building and operating production backend systems in Go, our primary backend language.
Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change.
Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services.
Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes.
Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes.
Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts.
Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements.
A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release.
Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones.
Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise.
Experience writing readable, well-tested software that other engineers can understand, maintain and operate.
Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build.
Experience supporting colleagues through code reviews, mentoring and constructive technical discussions.
Bonus Points For
Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications.
Reducing operational toil and automating workflows with recurring exceptions or manual interventions.
Systems with auditability, traceability or financial-control requirements.
MySQL operations, replication, database upgrades and performance tuning.
Terraform, Jsonnet and Kubernetes deployment configuration.
Argo Workflows or comparable deployment and job-orchestration tooling.
Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP.
Data synchronisation pipelines and BigQuery integrations.
Cloud marketplace integrations across AWS, Azure or GCP.
Integrations with business platforms such as NetSuite or Salesforce.
Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry.
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners.
The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes.
We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders.
This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it.
Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams.
We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues.
What You’ll Be Doing
Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use.
Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows.
Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features.
Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery.
Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls.
Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration.
Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments.
Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays.
Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans.
Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work.
Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support.
Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour.
Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies.
Share technical leadership through design discussions, code reviews, mentoring and practical improvements.
Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings.
What Makes You a Great Fit
You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support.
You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early.
You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure.
You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems.
You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad.
As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward.
We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result.
Requirements
Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on.
Strong experience building and operating production backend systems in Go, our primary backend language.
Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change.
Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services.
Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes.
Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes.
Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts.
Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements.
A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release.
Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones.
Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise.
Experience writing readable, well-tested software that other engineers can understand, maintain and operate.
Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build.
Experience supporting colleagues through code reviews, mentoring and constructive technical discussions.
Bonus Points For
Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications.
Reducing operational toil and automating workflows with recurring exceptions or manual interventions.
Systems with auditability, traceability or financial-control requirements.
MySQL operations, replication, database upgrades and performance tuning.
Terraform, Jsonnet and Kubernetes deployment configuration.
Argo Workflows or comparable deployment and job-orchestration tooling.
Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP.
Data synchronisation pipelines and BigQuery integrations.
Cloud marketplace integrations across AWS, Azure or GCP.
Integrations with business platforms such as NetSuite or Salesforce.
Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry.
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: EMEA; United States; United Kingdom; Spain; Brazil; Canada
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based within the EMEA or AMER regions.
You’ll join Oyster as a Senior AI Solutions Engineer, reporting to the AI Director and partnering closely with functional leadership across Oyster.
Your mandate goes beyond automating individual tasks. You’ll help make Oyster’s business functions AI native, initially across areas such as People & Legal, Finance, and Operations. This means rethinking how people work with AI, where agents can take on operational work, and where human judgement creates the most value to build a more effective AI enabled organization.
You’ll be part of a connected group of Senior AI Solutions Engineers transforming different departments across Oyster. Together, you’ll establish shared standards, reuse successful approaches, and ensure Oyster’s AI transformation is coordinated rather than siloed.
This is a senior, hands on role. You’ll independently identify high value opportunities, decide where AI should and should not be used, and lead complex solutions from discovery through adoption and measurable business impact.
Successful candidates will be aligned to the business function where their experience, strengths, and interests can create the greatest impact, with the flexibility to support different functions as Oyster’s transformation priorities evolve.
CORE RESPONSIBILITIES
Make business functions AI native
Reimagine how teams work with AI. Move teams from manually operating tools and workflows toward humans orchestrating AI powered ways of working, with human judgement where it matters.
Shape the AI roadmap
Partner with functional leaders to identify, prioritize, and frame high impact transformation opportunities.
Lead solutions from start to finish
Own complex initiatives from an ambiguous problem through design, build, deployment, adoption, and improvement.
Build best in class AI agents and solutions
Design, build, test, and continuously improve reliable AI agents, agentic workflows, automations, and integrations using LLMs, orchestration platforms, APIs, tools, and enterprise data sources.
Apply sound judgement
Balance value, feasibility, risk, data quality, maintainability, and human oversight. Recognize when AI is not the right solution.
Drive AI adoption and self sufficiency
Partner with functional leaders, managers, and champions to embed AI into everyday work. Help teams move beyond consuming AI outputs toward confidently creating reusable prompts, workflows, and AI powered ways of working.
Own solutions beyond launch
Measure adoption, quality, reliability, and business impact after release. Continuously improve solutions based on real usage and outcomes rather than treating launch as completion.
Connect the organization and raise capability
Build trust with functional leadership, share reusable patterns with AI Solutions Engineers supporting other departments, mentor colleagues, and help teams develop the skills and confidence to operate effectively in an AI enabled environment.
MINIMUM REQUIREMENTS
- 3+ years of hands on AI and automation experience, supported by broader experience delivering complex solutions in business operations, functional transformation, Solutions Engineering, systems integration, or a related field.
- A track record of redesigning workflows or operating models, rather than only automating isolated tasks.
- Experience independently leading complex, cross functional initiatives from an ambiguous problem to measurable business impact.
- Strong automation capability using tools such as n8n, Zapier, Make, or comparable orchestration technologies.
- Strong hands on experience designing, building, deploying, and improving production AI agents and agentic workflows using LLMs, APIs, tools, and enterprise data.
- Strong experience in at least one complex business function such as People, Legal, Finance, Operations, or a related area.
- Experience integrating business systems through APIs, webhooks, and authentication mechanisms.
- Strong judgement about where AI can create value, where processes need deeper redesign, and where automation should not be used.
- Ability to influence functional leaders, challenge assumptions constructively, and align technical and nontechnical stakeholders.
- A track record of mentoring others, sharing expertise, and raising standards across a team.
BONUS EXPERIENCE
- Experience with enterprise systems and platforms used across functions such as People, Legal, Finance, or Operations.
- JavaScript, Python, or SQL experience.
- Familiarity with RAG, MCP, AI evaluation, observability, governance, or security controls.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Brazil; Uruguay; Peru; Colombia; Argentina; Paraguay; Mexico; Chile
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We’re looking for a Senior Full Stack Engineer to join a small, dedicated growth and experimentation team within Krak, focused on accelerating acquisition, activation, engagement and trading activity across the Krak app. This is a frontend-leaning full-stack role: the majority of your work will be in React Native, supported by enough backend capability to take an experiment from idea to live without waiting on another team.
Rather than executing against a rigid roadmap, you’ll work closely with Product on a continuous pipeline of fast, lightweight experiments, owning each one from hypothesis through implementation, launch, measurement and iteration. The mandate is simple: find the highest-leverage opportunities to grow users and revenue, prove what works, and scale the winners – with direct, measurable impact on how millions of customers discover and use Kraken’s products.
The opportunity
- Build and ship consumer-facing features quickly in React Native and TypeScript, favouring small, high-velocity experiments over long-running projects.
- Own experiments end-to-end – hypothesis, design, build, launch, measurement and iteration – using platforms such as Statsig to test globally or within specific markets.
- Improve onboarding, activation and feature discovery to drive conversion, engagement and trading revenue, iterating rapidly on features that are already live.
- Build viral acquisition features and value-add growth features on top of Krak’s existing product offering.
- Contribute to backend services and APIs wherever an experiment requires it, so you can ship across the stack without being blocked. Our backend is primarily Rust; prior Rust experience is not expected, but enthusiasm for picking it up is.
- Read your own results, including trade-offs between conversion gains and other metrics, and decide whether to scale, iterate or kill – driving technical decisions autonomously amid evolving priorities and limited upfront planning.
What you bring
- 6+ years of software development experience building and shipping large-scale, consumer-facing applications. Strong, hands-on React and React Native experience is essential.
- Demonstrated experience running growth experiments at consumer-facing businesses, with measurable impact on conversion, activation, retention or revenue. This is a consumer growth role, so B2B or platform-only backgrounds are not a fit.
- Working backend proficiency: you can design and implement services and APIs yourself. We care about backend fundamentals rather than any particular language, and you should be open to working in Rust.
- Strong JavaScript/TypeScript fundamentals, with hands-on experience across APIs, WebSockets and real-time systems, mobile performance, testing, and modern development workflows.
- Practical experience designing, running and analysing A/B tests – feature flags, statistical significance, product analytics, funnel and cohort data – with the judgement to act decisively on what the results show.
- End-to-end ownership of product features and a strong product engineering mindset, with the initiative and adaptability to operate with minimal direction amid ambiguity and frequently changing priorities.
Nice to haves
- Customer-facing product experience within fintech, digital banking, payments, trading or crypto.
- Hands-on experience with Statsig or a comparable experimentation platform, including regional and global rollouts.
- Rust experience, given our backend stack.
- SQL and self-serve analytics, so you can pull and interrogate your own data.
- AI fluency. Familiarity with how AI tools and patterns have fundamentally shifted your development workflow and problem-solving approach.
- Native mobile development (iOS/Android), distributed systems or microservices, or engineering within a hyperscaling consumer technology organisation.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
SpaceXSI is looking for a Facilities Operations Supervisor to oversee critical data center infrastructure, lead technicians, optimize maintenance processes, and minimize downtime.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the US EST.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In the United States, the base compensation range for this role is $208,602
- $250,322
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
seniorRepublic of Ireland (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
Зарплата не указана
seniorUnited Kingdom (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
Зарплата не указана
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