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Location: ., United Kingdom Workplace: remote Here at Scede, we enable scaling companies to achieve hiring success. Since 2013, we’ve built incredible teams for 150+ tech companies and games studios in Europe and North America via our flexible, subscription-based or pay-as-you-go recruitment solutions. We see recruitment as a craft, and focus on the enablement and empowerment of our teams to help us achieve our #1 business objective; to deliver an exceptional service to our customers. Our Talent Partners have hired top talent into the teams of 27 Unicorns, including Klarna, Graphcore, Trustpilot, Mollie and Trade Republic to name a few. About Scede Source Not every company needs a full embedded team. Some have a handful of roles that really matter and need them done well. Scede Source is how we help them. It’s a focused 30-day sourcing sprint for each role, where we source, screen and shortlist. As our next Talent Partner, you'll: Run between 1-5 sprints at once across tech, product, go-to-market and games Hold weekly updates with hiring managers so they always know where things stand Use funnel data to spot when a role is stalling and work out why Utilise AI and be curious about new ways it can be used within your sourcing and strategy Push back with evidence when a brief doesn’t match the market Feed what you learn back into how we run Source We'd love it if: You’ve recruited in tech or games, whether that was embedded, in-house, RPO or agency. You love to source! You can build sourcing strategies, utilising AI, available platforms and current market trends to seek out those hard to find candidates. You treat recruitment as a craft. You want to know why something works, not just tick off the steps. You can recognise quickly when something isn't going to plan and can pivot your approach and strategy. You can interpret and use data to influence your hiring managers, presenting the facts to make the changes needed to make the hire. You talk openly about what’s gone wrong and what you learned from it. You can work autonomously. You’re comfortable working remotely and staying connected with a distributed team. Benefits The autonomy, trust, and flexibility of a 100% remote-first company. You're empowered to work from home or wherever you feel you work best. We've found that a positive work-life balance for all is much more accessible this way. Private medical and dental cover. Discounts and perks across retail, travel, leisure, and entertainment. Monthly "Best Self" allowance to invest in something that works for you, such as subscriptions to Spotify or Audible, gym memberships, a meal at your favourite restaurant, and more. On top of 23 days of paid leave (pro rata), you also have your birthday off to celebrate, and 3 extra days off between Christmas and New Year.

Location: Madrid Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Lead & develop a high-performing sales team - Hire, onboard, and develop AEs across Spain. Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team - Own regional performance - Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights - Be deeply involved in deals - Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy WHAT YOU'LL BRING - 10- 15+ years of experience in an Enterprise customer-facing sales role, identifying and closing large accounts. - People Leadership Experience: 5+ years managing, mentoring, and developing a high performing enterprise sales team. - Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Strong Communication Skills: Exceptional verbal and written communication abilities. - Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking an Arts & Culture Producer to lead inVision’s art activations: public installations, exhibitions, live events and cultural partnerships that carry our initiatives’ messages to a mass audience. The role sits in the Media, Art and Narrative Domain, inVision’s in-house marketing, content and storytelling engine, which turns each initiative’s mission into campaign strategy, content, art and distribution that change how people think and act across the Global South. Together with each initiative, the role decides where art is the strongest tool, takes every activation from first idea to the moment the audience meets the work and designs it to travel beyond the room through press, social, out-of-home and the inDrive app, with impact goals set before launch. It also builds the network of artists, venues and cultural partners that lets inVision repeat and grow this work. Key Responsibilities Build the art activations approach across the initiatives: where art adds the most value, which formats to use, and how it fits each comms plan and budget. Deliver activations end to end: artist selection, commissioning, production, logistics, installation and on-site delivery. Hire and manage contractors (fabricators, AV and build teams) and hold them to a high standard of finish. Manage budgets, timelines, suppliers and venues for every activation. Plan earned media and content from the start, so each activation reaches press, social and out-of-home. Agree impact goals before launch, then work with Project Managers and research partners to show how the work shifted the audience. Build and steward a network of artists, galleries, cultural institutions, festivals, local partners and funders. Protect brand, dignity and careful imagery on sensitive subjects, check every venue and partner before committing, and secure artists’ rights to film, photograph and use the work across inVision’s channels. Skills, Knowledge and Expertise Education: A background in art, design, architecture, film, live events or media production is an advantage. Experience: 7+ years producing complex projects from idea to delivery (art, live events, exhibitions, media production or similar), running the production yourself. International or cross-country project experience is an advantage. People management: Strong experience leading external contractors, suppliers and artists is required. Knowledge and skills: End-to-end production management: budgets, timelines, suppliers, venues, logistics and installation Briefing, negotiating with and managing contractors and suppliers Artist commissioning, contracts, rights and consents Campaign planning: how channels, audiences and earned media work Setting impact goals and working with research partners to measure results Languages: English (Advanced, C1) Key Competencies Ownership: sees what needs doing and drives it to the end without waiting to be asked High standards of execution and attention to detail Strategic thinking: connects each idea to the initiative’s goals and makes the case to stakeholders Stakeholder management across initiatives and countries Cultural sensitivity, and real care for mission and social impact

Location: Lima, Peru Workplace: hybrid As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A. Note: ONLY CVs in English will be considered. Key Responsibilities Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging. Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements. Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs). Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit. Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close. Use technology and AI tools to build and scale automated accounting processes. Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements. Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP. Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting. Skills, Knowledge & Expertise 10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration. Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid. Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance. Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership. Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A. A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development. Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments. Clear communication in English, written and spoken. An authorized public accounting license such as Chartered Accountant or local equivalent. Nice to have: experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT. Job Benefits Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions. Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee. Hybrid work arrangements to support a healthy work-life balance.

Location: Bogotá, Colombia Workplace: hybrid As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A. Note: ONLY CVs in English will be considered. Key Responsibilities Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging. Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements. Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs). Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit. Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close. Use technology and AI tools to build and scale automated accounting processes. Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements. Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP. Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting. Skills, Knowledge & Expertise 10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration. Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid. Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance. Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership. Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A. A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development. Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments. Clear communication in English, written and spoken. An authorized public accounting license such as Chartered Accountant or local equivalent. Nice to have: experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT. Job Benefits Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions. Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee. Hybrid work arrangements to support a healthy work-life balance.

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking a Payroll lead to own the financial side of payroll across all inVision companies, turning HR data into accurate payroll calculations, a reliable budget and clear insights for leadership. The role combines payroll budgeting and financial modeling with hands-on payroll execution, tax management across jurisdictions and close cooperation with HR, accounting and external payroll providers. It is critical to keeping payroll costs transparent, compliant and under control as the organization grows. Key Responsibilities 1. Payroll Planning and Budgeting Build the payroll budgeting process (salaries, bonuses, contributions) across all inVision companies. Create and maintain a strategic, automated payroll financial model in Google Sheets. Prepare the payroll budget for the financial period and update it based on data provided by HR. Calculate the full cost of positions: monthly gross, employer taxes and contributions, annual bonus, currency. Check each position against the payroll limit. Prepare the payroll budget and submit it for approval to the CFO and the Director. 2. Payroll Tax Burden Maintain and update tax conditions for key inVision jurisdictions: tax and social contribution rates, caps, thresholds and payment deadlines (together with local advisors). Calculate employer and employee tax burden for each jurisdiction for the payroll budget and position costing. Monitor changes in tax legislation, assess their impact on the payroll budget and update the financial model on time. Plan payroll tax and social contribution payments in the budget in line with payment deadlines. Analyze payroll tax risks. 3. Financial Control Enter changes provided by HR into the financial model and keep the data up to date. Check new positions and changes against the payroll budget and limits. 4. Monthly Payroll Cycle Calculate salaries, taxes and contributions in Kazakhstan based on HR documents and events (hiring, terminations, vacations, sick leave, timesheets). Calculate payments to other individuals in Kazakhstan (civil-law contracts, student payments). Calculate and pay taxes and contributions for employees and individuals in Kazakhstan. Prepare and submit tax and contribution reports in Kazakhstan. In other jurisdictions, review and control them together with local advisors. Prepare payment registers and organize salary payments. Prepare accounting entries and reconcile payroll with the general ledger monthly. Calculate final settlements on termination based on HR data. 5. Financial Assessment of Compensation Changes Calculate the payroll budget impact of compensation changes (raises, indexations, transfers) approved and provided by HR. Assess requests that exceed department limits for review by the CFO and the Director. Calculate the bonus pool, book accruals and process bonus payments based on HR data. Reallocate payroll limits between departments and legal entities within the approved budget. 6. Control and Analytics Run plan-vs-actual analysis and rolling forecasts for payroll. Prepare management analysis and payroll reports for leadership. 7. Methodology and Development Develop and maintain policies and control procedures for the financial part of the payroll process. Work with HR, accounting, banks, external payroll providers and auditors on financial payroll matters. Take part in automation and ERP system development for payroll. Skills, Knowledge and Expertise Requirements Degree in Economics or Finance. Certifications in payroll, taxation or accounting are a plus. At least 4–5 years of experience in payroll, tax and contribution calculations and/or payroll budget planning. Experience in other jurisdictions is a plus. Experience coordinating external payroll providers and cross-functional processes (HR, accounting, finance). Strong knowledge of labor and tax legislation related to payroll, taxes and social contributions (Kazakhstan is required; other jurisdictions where we operate are a plus). Experience building financial models and budgets. Experience with the full payroll cycle in Kazakhstan: calculation, reporting to social funds, payments, accounting entries and reconciliation. Experience with payroll, HR and accounting/ERP systems (1C:ZUP or similar) and master data management. Advanced Excel / Google Sheets skills (pivot tables, models, formulas) and financial analysis skills. English at C1 level or higher. Key Competencies Attention to detail and accuracy. Error-free work with large volumes of calculations and personal data. Confidentiality and ethics. Strict confidentiality of employee compensation information. Analytical thinking. Ability to explain variances and turn numbers into insights for leadership. Cross-functional communication. Constructive work with HR, department heads and the CFO; ability to defend budget limits with clear arguments. Ownership and meeting deadlines. Strict adherence to payroll calendar and tax reporting deadlines. Flexibility and adaptability in a fast-changing environment. Ability to respond quickly to shifting project priorities and reflect changes in payroll records.

Location: Recife, Brazil Workplace: hybrid As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A. Note: ONLY CVs in English will be considered. Key Responsibilities Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging. Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements. Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs). Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit. Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close. Use technology and AI tools to build and scale automated accounting processes. Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements. Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP. Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting. Skills, Knowledge & Expertise 10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration. Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid. Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance. Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership. Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A. A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development. Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments. Clear communication in English, written and spoken. An authorized public accounting license such as Chartered Accountant or local equivalent. Nice to have: experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT. Job Benefits Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions. Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee. Hybrid work arrangements to support a healthy work-life balance.

Location: Cairo, Egypt Workplace: hybrid inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production. We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers. Key Responsibilities Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call. Drive technical research and design for new platform features. Weigh trade-offs and write them down. Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture. Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load. Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics. Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks. Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests. Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones. Skills, Knowledge and Expertise 5+ years of commercial backend engineering, including high-load systems. Strong Go: you know and have used its advanced features in production. Solid Python for data processing (batch, streaming and async) and for service code. Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores. Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability. Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM). Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow. Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar). Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers). Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer. Nice to have: Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow. GPU or LLM inference experience (vLLM, Triton, Langfuse). Experience using AI coding agents with full review of generated changes. Experience in emerging markets, or building where there is no playbook yet. Experience with Infrastructure-as-Code (IaC) tools Why join us Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production. A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft. Help us challenge injustice by creating fair choices for millions of people across 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Islamabad, Pakistan Workplace: hybrid inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production. We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers. Key Responsibilities Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call. Drive technical research and design for new platform features. Weigh trade-offs and write them down. Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture. Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load. Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics. Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks. Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests. Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones. Skills, Knowledge and Expertise 5+ years of commercial backend engineering, including high-load systems. Strong Go: you know and have used its advanced features in production. Solid Python for data processing (batch, streaming and async) and for service code. Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores. Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability. Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM). Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow. Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar). Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers). Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer. Nice to have: Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow. GPU or LLM inference experience (vLLM, Triton, Langfuse). Experience using AI coding agents with full review of generated changes. Experience in emerging markets, or building where there is no playbook yet. Experience with Infrastructure-as-Code (IaC) tools Why join us Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production. A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft. Help us challenge injustice by creating fair choices for millions of people across 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production. We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers. Key Responsibilities Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call. Drive technical research and design for new platform features. Weigh trade-offs and write them down. Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture. Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load. Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics. Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks. Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests. Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones. Skills, Knowledge and Expertise 5+ years of commercial backend engineering, including high-load systems. Strong Go: you know and have used its advanced features in production. Solid Python for data processing (batch, streaming and async) and for service code. Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores. Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability. Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM). Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow. Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar). Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers). Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer. Nice to have: Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow. GPU or LLM inference experience (vLLM, Triton, Langfuse). Experience using AI coding agents with full review of generated changes. Experience in emerging markets, or building where there is no playbook yet. Experience with Infrastructure-as-Code (IaC) tools Why join us Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production. A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft. Help us challenge injustice by creating fair choices for millions of people across 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Quito, Ecuador Workplace: remote We are looking for a Supervisor to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance for the Delivery Hub in Ecuador. In this role, you will sit within the Supply department, which builds and protects our supply base across all geographies, and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks in Ecuador. Key Responsibilities Own the courier and freight registration and verification funnel end-to-end in Ecuador holding final accountability for the aha-moment conversion rate. Develop the WatchDocs (registration platform) flow with the product team and agree on form configurations for the country. Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams). Plan and execute WatchDocs data migrations from old to new platforms in Ecuador, tracking impact on registrations and conversion to avoid supply disruption. Own KYC, identity verification, and document requirements for the Courier and Freight verticals in Ecuador. Drive compliance platform features with engineering teams and maintain central compliance dashboards. Represent Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments. Prepare Ecuador  for upcoming regulatory changes (e.g., labor and platform reforms) and support new launches in highly regulated environments. Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) together with analytics. Own onboarding and compliance streams in quarterly and annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership. Support the launch of fleet project in Ecuador. Qualifications Experience: 4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms in Ecuador. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects in these markets is a strong advantage. Technical & Data Skills: Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence). Domain Expertise: Deep understanding of KYC/identity verification flows and core marketplace metrics (GMV, active supply, done rate, activation, funnel conversion), including local document and verification requirements in Ecuador. Regulatory-to-Product Translation: Strong ability to translate complex legal and regulatory mandates in Ecuador.  (e.g., labor and platform regulations) into clear product requirements while quantifying their business impact. Stakeholder & Cross-Cultural Management: Fluent in Spanish and English; Portuguese is an advantage. Strong communication skills for working with local teams across Ecuador. Confident pushing back on stakeholders with data when proposed requirements threaten conversion. Mindset: Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, and social impact projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production. We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers. Key Responsibilities Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call. Drive technical research and design for new platform features. Weigh trade-offs and write them down. Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture. Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load. Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics. Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks. Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests. Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones. Skills, Knowledge and Expertise 5+ years of commercial backend engineering, including high-load systems. Strong Go: you know and have used its advanced features in production. Solid Python for data processing (batch, streaming and async) and for service code. Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores. Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability. Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM). Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow. Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar). Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers). Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer. Nice to have: Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow. GPU or LLM inference experience (vLLM, Triton, Langfuse). Experience using AI coding agents with full review of generated changes. Experience in emerging markets, or building where there is no playbook yet. Experience with Infrastructure-as-Code (IaC) tools Why join us Help us challenge injustice by creating fair choices for millions of people across in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 59 200 EUR gross Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We're looking for a hands-on operating leader of the Global Facilities function. You'll shape and run our Global Workplace strategy, from our HQ and offices worldwide to our distributed remote teams. You'll also be a trusted partner to business leaders and country teams in Office questions. This is a rare chance to manage a function at global scale and directly support inDrive's growth. Key Responsibilities Strategic Vision and Execution: Develop and execute a comprehensive global facilities strategy that directly supports the company's growth objectives and overall business strategy. Unifying Leadership: Lead and integrate diverse teams, including both physical office management and remote international facilities operations, fostering cohesion and high performance. Performance-Driven Management: Define, track, and report key performance indicators (KPIs) and metrics to demonstrate value, drive continuous improvement, and ensure operational excellence. Business Partnership: Act as a trusted partner and advisor to business leaders, understanding their needs and translating them into actionable operational strategies and solutions. Mentorship: Serve as a mentor for both direct reports and other leaders across the organization, sharing expertise and fostering a culture of operational excellence. Financial Acumen: Oversee budgeting and financial reporting for all global operations and facilities initiatives, ensuring fiscal responsibility and strategic investment. Skills, Knowledge & Expertise Extensive experience leading operations across multiple international markets, with a strong grasp of cultural and regulatory differences Proven track record managing large, geographically distributed remote teams Broad operational scope covering both physical facilities and remote team support Strong financial acumen: budgeting, financial analysis and management of complex operational budgets Proactive, solution-oriented mindset and comfort working independently in a fast-changing environment Excellent communication and presentation skills, including with executive leadership Experience mentoring managers and building teams from the ground up Fluent English; [other languages, if relevant] Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Kuala Lumpur, Malaysia Workplace: hybrid We are looking for a Customer Support Specialist to deliver responsive, professional, and high-quality customer support. This role is key in ensuring customer issues are resolved efficiently while providing an excellent service experience across chat, email, and occasional outbound calls. Key Responsibilities Handle customer inquiries via live chat and email as primary channels, with occasional outbound calls for follow-ups and verification Diagnose, troubleshoot, and resolve customer issues accurately and efficiently Manage returns, exchanges, refunds, and customer complaints in line with company guidelines Maintain accurate and detailed records of customer interactions in the CRM system Provide timely updates to customers on case progress and resolution status Handle complex or unresolved cases by escalating them to the relevant internal teams Ensure proper escalation of issues for investigation and resolution Gather and escalate customer feedback to support continuous improvement Maintain high standards of professionalism, empathy, and service quality in all interactions Support the achievement of CSAT and other performance KPIs Able to work on site Skills, Knowledge and Expertise Minimum 1 year of experience in Customer Service, Technical Support, or Contact Center environment Minimum Diploma in any field Strong typing skills with high accuracy for real-time case handling Ability to multitask and manage 3 to 5 live chat conversations simultaneously Comfortable working in a fast-paced environment with frequent updates and changes Strong communication skills, both written and verbal Good problem-solving and troubleshooting abilities Experience using CRM systems or support tools is an advantage Strong sense of accountability, ownership, and customer focus Reliable with strong attendance and punctuality record Flexibility to be assigned to support different regions on an ad hoc basis Languages: Bahasa( Indonesian), Malay and English are needed. Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite We are looking for a Operations Specialist – Mexico is responsible for supporting the efficient day-to-day operations of the Mexico office and contributing to regional Operations activities across LATAM. The role ensures smooth office functioning by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, logistics, and employee support. The Specialist also assists with internal events, business visits, and operational projects, while maintaining accurate records, following internal procedures, and ensuring timely resolution of office, facility, and office-related issues. Working closely with the Operations Business Partner (BP), OPS Manger the broader Operations team, local employees, regional stakeholders, and external suppliers, the Operations Specialist helps maintain a safe, organized, and productive workplace. The role requires a proactive, service-oriented, and process-driven approach, with a strong focus on accuracy, accountability, cross-functional collaboration, and continuous improvement. Knowledge of occupational Health and Safety (H&S) requirements and support in implementing relevant office safety procedures are also expected. Key Responsibilities Ensure the smooth daily functioning of the Mexico office, including workspace readiness, office supplies, snacks, meeting rooms, access management, and general facility needs. Coordinate maintenance, cleaning, repairs, and other facility-related services, ensuring timely resolution of operational issues. Manage office access keys and coordinate access arrangements for employees, visitors, and HQ guests. Monitor office conditions and support the implementation of Health and Safety requirements, internal policies, and workplace standards. Coordinate with local suppliers and service providers to ensure timely delivery of goods and services. Support supplier sourcing, quotation collection, price comparisons, onboarding, and partnership discussions. Manage the administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups in accordance with internal procedures. Maintain an up-to-date vendor database and monitor service quality, contractual obligations, and payment statuses. Support virtual office and coworking arrangements, including subscriptions, utilities, and related payments. Create, organize, update, and archive physical and digital documentation in accordance with internal standards. Maintain accurate office databases, asset inventories, budget trackers, supplier records, and operational task lists. Support correspondence management, including receiving, scanning, distributing, sending, and archiving documents. Prepare reports, spreadsheets, forms, presentations, dashboards, and visual summaries to support operational planning, budget monitoring, and management updates. Support monitoring of the Mexico Operations budget, tracking expenses, invoices, payment statuses, and budget utilization. Assist with invoice submissions, accounting approvals, accrual confirmations, and financial documentation. Maintain accurate and up-to-date expense trackers and supporting records, identifying discrepancies or potential delays and escalating them when necessary. Follow established procurement, payment, and budget control procedures to support cost efficiency and financial transparency. Welcome new employees, visitors, and HQ guests, providing the necessary information, access, and office support. Coordinate the distribution of office materials, recruitment-related supplies, and other resources required by employees and internal teams. Manage snack inventory and replenishment, ensuring availability and appropriate distribution. Respond to employee requests related to office facilities, equipment, access, and general operational needs. Contribute to creating a welcoming, safe, and productive work environment that supports employee satisfaction and efficiency. Assist in planning and executing internal events, Operations Summits, management visits, team activities, and other office-related initiatives. Coordinate procurement, supplier arrangements, materials, workspace preparation, and logistical requirements for events. Support travel and logistics for key operational projects when required. Contribute to office improvement projects, workplace initiatives, and regional Operations activities, ensuring timely execution of assigned tasks. Collaborate with Operations colleagues and stakeholders across Mexico, Brazil, Peru, Colombia, the USA, and other relevant locations. Provide backup support during team members’ absences, helping ensure continuity of invoice processing, documentation, asset management, and other time-sensitive tasks. Share regular updates on task progress, outstanding requests, potential risks, and operational blockers with the Operations BP and relevant stakeholders. Skills, Knowledge & Expertise Fluency in both English and Spanish, with the ability to communicate effectively with local and international stakeholders. Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing requests and meet deadlines. High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports. Strong ownership and accountability, with the ability to work independently, follow through on tasks, and escalate issues proactively. Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, and strong working knowledge of Google Workspace. Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; knowledge of Canva is an advantage. Good communication and stakeholder management skills, including experience coordinating with suppliers and internal teams. A process-oriented mindset, with the ability to follow SOPs, identify inefficiencies, and recommend practical improvements. A proactive, service-oriented, and solution-focused attitude, with flexibility to adapt to changing operational priorities. Ability to handle equipment , company assets and office materials when required. Basic knowledge of workplace Health and Safety practices and willingness to support the implementation of relevant procedures. Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: hybrid You’ll be the single point of contact for our fleet partners: running in-person business reviews, solving problems quickly, and building plans that grow their fleets and their earnings on inDrive. Your goal is to turn signed partners into long-term, reliable partnerships — growing their fleet size and utilisation, making sure every incentive pays off in performance, and keeping our partners loyal in a competitive market. This is a hands-on, high-impact role: you’ll work directly with partner owners, our operations and commercial teams, and see the results of your work in the numbers every month. Key Responsibilities Grow your partner portfolio Own the success of our fleet partners in Mexico — helping them activate cars quickly, keep drivers on the road, and grow their business with inDrive Build a joint growth plan with each partner, covering new cars, utilisation goals and expansion into new cities Run regular in-person business reviews, using live performance data to spot opportunities and fix problems early Manage the commercial relationship Manage each partner’s incentive programme, making sure rewards follow real performance Handle contract renewals and negotiate terms when a partnership needs to change Work with our commercial team on non-standard deals and keep all agreements up to date Keep operations running smoothly Partner with our driver operations team to get new drivers onboarded and active fast Help partners get the most out of our fleet management tools, so they can run their business more independently Be the go-to person when issues come up Bring the market to us Keep a close eye on competitors and what they offer Share what you learn from the field to help shape our partnership strategy Skills, Knowledge & Expertise Required 3+ years in key account management in B2B, mobility, logistics or marketplaces Track record of growing large accounts in person, with joint business plans and reviews Strong commercial and analytical skills: comfortable with performance data, incentive economics and dashboards Fluent in the local language and good in English Preferred Experience with fleet operators, taxi parks, car rental or automotive dealers Existing network among local fleet owners Exposure to ride-hailing or other two-sided marketplaces Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics. This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team. Key Responsibilities Own Loyalty product strategy and roadmap. Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes. Build the customer proposition. Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement. Drive measurable changes in customer behavior. Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway. Connect product decisions to economics. Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation. Build for an ecosystem. Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics. Lead experimentation. Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when. Drive cross-functional execution. Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome. Build and lead the product team. Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow. Build a strong measurement system. Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop. Skills, Knowledge and Expertise Loyalty, membership, subscription, or engagement product depth. You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns. Strong consumer product background. You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category. End-to-end product ownership. You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes. Behavior-change mindset. You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation. Strong commercial judgment. You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost. Experimentation depth. You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions. Cross-product thinking. You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority. Multi-market experience. You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets. 0-to-1 builder who can also scale. You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities. Product leadership. You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions. Will be an advantage Experience building loyalty or membership products for a multi-service consumer ecosystem or super app. Experience with paid membership or subscription products. Experience with rewards, cashback, wallet, payments, or incentive systems. Experience with personalization, recommendations, CRM, or lifecycle decisioning. Marketplace or two-sided platform experience. Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa. Experience taking a loyalty or membership proposition from initial launch to multi-market scale. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 116 500 EUR gross. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: onsite We're looking for a cross-functional Project Manager to bridge our FinTech Product and Business teams, own a large share of country-level monetisation work, and support new market launches. You'll keep fintech initiatives moving by coordinating non-standard projects with Legal and Tax, and by building playbooks that stop recurring legal, tax, and regulatory issues from blocking product work. This is an individual contributor role that works closely with Legal, Tax, local business, Product, and Analytics/Strategy teams. Key Responsibilities Special fintech projects — Lead non-standard, cross-functional fintech product projects from start to finish. Define scope and timelines, coordinate the teams involved, flag dependencies and requirements early, and keep delivery on track. Unblocking product delivery — Identify what slows down or blocks fintech product initiatives across functions. Resolve issues with the relevant teams and escalate when needed so product work keeps moving. Playbooks & shared learnings — Turn recurring blockers, requirements, and their solutions into reusable playbooks. Share them across product and regional teams so the same issues don't come up again on future projects. Country monetization schemes — Own coordination with local business teams and supporting functions on designing and adjusting country-level monetization schemes. Identify where schemes need to change and drive those changes through to implementation. Monetization planning — Work with analysts and strategists to build monetization plans for each country or region, bringing together input from all relevant teams. New country launches — Support fintech launches in new markets by coordinating readiness across product, local business, and supporting functions. Skills, Knowledge & Expertise 4–6 years in project management, business operations, or fintech/product, ideally with multi-market exposure Proven track record of driving cross-functional projects to completion without direct authority Strong stakeholder management and communication skills Ability to turn ambiguous problems into clear plans, owners, and timelines Fluency in English and Russian Understanding of payment and monetization models is a plus Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.