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Location: Remote or Mississauga Workplace: remote The Role: As an entry-level sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR, as part of a larger team, plays a major role in the company's business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company.    Who you'll work with: You will be part of our growing sales team with the ability to directly impact the success of the organization. You'll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more.   Contract Length: 6 months with potential to extend  What you'll be doing day to day: Develop strong content knowledge of the healthcare industry Research potential prospects Create a strategic outreach plan with Vice President of Sales to target prospective customers Cold call and email to schedule meetings and conference calls. Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution  Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone  Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers Prepare background material and market research in preparation for all sales meetings and appointments  Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process  Maintain internal database to track key performance metrics and sales and marketing activities  Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales  Manage special projects as necessary Skills and experience we're looking for: This is contract role paid in an hourly rate, based on a 40 hour work week. The offer is $29 - 31CAD per hour, and is not eligible for benefits or paid time off. You will receive another 4% per hour in lieu of these benefits. Your recruiter can share more information about the terms during the hiring process.

Location: Toronto, ON, Canada Workplace: OnSite HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE ROLE You are the Canada GM's right hand. Not a support role: you own strategic initiatives end to end and are accountable for the outcome, not the slide deck. This seat owns Strategy & Operations: the operating cadence, the operational build-out of a young insurer, and the regulatory execution that lets Alan operate province by province. You'll work daily with Canada's leadership and draw on the global Alan platform, including GM Associate peers in five countries. 🎯 YOUR MISSION Your core missions: - Own Canada's operating cadence. MBRs, QBRs and the Canada Weekly pulse: turn inputs from nine communities into the narrative and decisions leadership acts on. - Build new operations from scratch. New products, processes and reporting (e.g. virtual care expansion, pipeline and quota dashboards): define, launch, hand over. - Own insurance & regulatory execution. Provincial licensing, other filings and clinical licensing for new provinces. These are commitments to regulators, not internal deadlines. - Build your own AI tooling. Automate your own job with agents that do real work (e.g. automate weekly reporting, hiring pipeline digests, regulatory monitoring). - Lead through influence and clarity. Write the docs that let others decide without you (e.g. the business case for a 2nd GM Associate, summer interns, staffing BC expansion) and keep Canada and Europe aligned. - Step in where the business needs you. Cover leaders when they're out and pick up adjacent work (e.g. running hiring loops, managing summer interns, running the Toronto office). 💪 YOU MAY BE A GREAT FIT IF YOU HAVE - 1-4 years in consulting, banking, M&A, a high-growth startup, or as a founder. - Strategic thinking with hands-on execution. You set direction, then build the model, fix the process and file the renewal on time. - Exceptional written communication. You can turn a messy quarter into three paragraphs a board will act on. - A real command of AI tools, used to extend your output, not replace your thinking. We'll ask you to show us. - Strong organisation, time management and autonomy. You run projects start to finish with precision and little oversight. - An entrepreneurial mindset. Comfortable with ambiguity, you take ownership beyond your remit. - Mission-driven. You want to transform healthcare in Canada. - Based in Toronto and in our office 5 days a week. - As a plus: French, international team experience, or a background in scale-ups, healthcare or insurance. Earlier in your career? Apply anyway. If you've shown real ownership (a company you started, a team you carried, work that shipped), we'd rather see your application than screen you out on a number. 🚀 WHAT THIS ROLE LEADS TO The role is built on a minimum two-year horizon: long enough to compound real impact, and the springboard to leading a community or function. You'll have a buddy and a coach from day one. 🙌 PERKS & BENEFITS - Competitive salary + equity - B0-C1, ($96-140k CAD) see the salary & equity grid https://alan.com/en/careers/a/salary-equity. - Monthly TTC pass, and a generous employer matching program for your RRSP. - Excellent health coverage through Alan's own app. - Office at King & Yonge in the financial district, with free lunch. - Flexible leave, no pre-approval needed. - Personal growth through coaching. Every Alaner has a dedicated coach from day one. Read about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.

Provide a timely response to inquiries from prospective customers, and book demos of Samsara’s products. Receive weekly training on the Samsara way of selling, to be prepared for your next role in Sales as an outbound Account Development Representative (ADR).

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Aerie, Manager, Technical Support Tier I at Customer.io . I’m looking for a Technical Support Engineer to join our growing team based in Canada. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have. On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements. Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues. Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as Customer.io grows. What we are looking for: Located in Canada Working hours align with Central or Mountain time zone This role includes rotating weekend support coverage Experience in a technical support role and/or customer-facing role Familiarity or comfort with offering live channel support An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better! Excellent written and verbal communication skills Be motivated with a self-starter attitude Previous work for a SaaS company or an understanding of technical platforms Ability to work in a fast-paced, team environment Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools! About you: You love technical problem-solving and demonstrate curiosity. You enjoy helping others with your technical knowledge and take pride in your work. You see every support interaction as an opportunity to improve the customer experience. You take ownership of delivering results and get satisfaction from getting things done. You’re passionate about learning new things. You’re not afraid to ask questions if you’re confused about how something works. You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes. Compensation & Benefits We believe in transparency. Starting salary for this role is $70,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video interview with Recruiter 45-minute video call with Hiring Manager A take-home assignment to prepare for your next interview 60-minute video call with three potential teammates to go over the take-home assignment 30-minute video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Remote-Friendly (Travel Required) | Canada About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Senior Data Center Capacity Delivery Manager at Anthropic, you'll embed with project teams responsible for delivery of leased and partnered data center capacity. Your primary role will be to lead these partners to deliver on the fastest possible schedule while maintaining a safe construction site and protecting the finished quality of the data center. Additionally, you'll validate deal readiness, coordinate complex stakeholder relationships, maintain regular reporting and status tracking, and ensure seamless transitions from project inception through operational readiness. This role offers a unique opportunity to shape how Anthropic secures and activates the compute infrastructure needed to train and deploy frontier AI systems, working at the intersection of real estate, construction, and cutting-edge AI infrastructure. Responsibilities Lead. This is a role where leadership trumps management and process. You will be at one or more project sites 60% of the time or more and expected to shape the culture, approach, and aggressiveness that define those extended site teams. The goal is to impact outcomes in a favorable manner. You are expected to be a force multiplier that develops and enhances the skillset that development partners, general contractors, and key trades bring to the project(s) you are overseeing. That means being a subject matter expert in the various cross functional elements of data center delivery and increasing the team's performance with that knowledge and commitment to alignment. Confirm deal readiness and serve as the gatekeeper to validate transaction viability from Letter of Intent (LOI) through lease execution, ensuring all predevelopment, planning, technical and business requirements are met before commitment Partner with landlords and developers post-deal to serve as Anthropic's primary point of contact, coordinating across internal stakeholders, tracking construction progress, and facilitating critical information exchange between development partners and Anthropic stakeholders Represent Anthropic in key technical and operational decisions required by partners during the development process, ensuring our infrastructure requirements are met while maintaining strong partnerships Drive seamless handoffs to operational state with heavy focus on engagement across networking and deployment teams, enabling rapid workload turn-ups and minimizing time-to-production Prepare and present regular executive reporting on progress versus plan for facility development, supporting forward capacity planning and strategic decision-making Identify and mitigate risks throughout the delivery lifecycle, proactively addressing blockers that could impact timeline, cost, or technical requirements Develop and refine standardized processes and playbooks for facility delivery, driving continuous improvement as Anthropic scales its infrastructure footprint You may be a good fit if you Have 10+ years of experience in the highest level of site leadership managing data center delivery, construction projects, or infrastructure deployment at scale.  You won’t have a big direct team to delegate too but will instead be able to treat the entire cross functional organizations at a jobsite as your team. Have a strong understanding of the end to end (dirt to delivery) data center development process to include entitlements and permitting, planning and supply chain, execution, commissioning, and handover. You are not an administrator but an active player in the arena comfortable making decisions and guiding delivery execution without the need to consult across multiple external parties. You should understand data center design and construction as a simple and repeatable process that allows you to build and optimize delivery without a playbook and with minimal processes and tools handed to you.  If you can think about building a data center the way kids might build a tree fort or construct a lego set, we want to talk. In this role you will often be on an island and responsible for your own destiny. You will have free reign to develop your own approaches with the mission guidance being your only bounds. No one will be there to empower your efforts; you will create your own influence by building relationships at the site and diving in at all phases to deliver success. You must thrive operating with ambiguity and have a willingness to own project outcomes, knowing that the buck stops with you. In this role, it is imperative that you are as comfortable in boots on a job site working to solve productivity issues with a group of blue collar trades as you are working across executives at development and contractor partners to optimize contract and commercial structures that incentivize delivery speed. It's a bonus if you Understand AI/ML infrastructure requirements, including high-density power and advanced cooling systems Have had leadership positions (General Superintendent, Project Manager) within a GC or EPC on hyperscale data center projects or in self performance of hyperscale data center development projects. Prioritize extreme ownership and have the ability to create winning cultures across diverse job sites. Are deeply familiar with lease negotiations, construction contracts, or real estate development processes and have strategies to move those arrangements from traditionally transaction and risk managed arrangements to collaborative efforts that align incentives around accelerated delivery of facilities Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Estonia; Latvia; Lithuania Top 3 Reasons To Join Us Competitive Salary International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience. Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality Investigate and promptly fix bugs to maintain the reliability of the platform Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals What We Need Proven experience 6 years as a Full Stack Engineer, working on complex SAAS applications Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications Experience with microservices and/or clean architecture Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code Experience with unit, integration and function testing using front-end and back-end testing libraries Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations Demonstrated experience in performance optimization for high-traffic web applications Experience with container technologies like docker and good understanding of cloud infrastructure and solutions. Experience with agile development methodologies and collaborating with cross-functional teams Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds A passion for staying updated with the latest trends, technologies, and best practices in software development Why You'll Love Working Here Competitive renumeration package International Environment 15 days annual leave, 10 sick leaves, special leaves Annual Performance Bonus Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Mississauga, Ontario, Canada ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a Senior Statistical Programmer to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes. We are seeking a highly skilled Senior Statistical Programmer to lead statistical activities for clinical trials. This role requires hands-on statistical expertise, strong communication skills, and the ability to independently lead projects while collaborating closely with cross-functional teams. Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career! Main Job Tasks The Senior Statistical Programmer is a delivery-focused role responsible for leading and supporting aspects of the programming effort to deliver technical programming and information components of a project. The position requires strong technical skills, thorough knowledge of the industry, and demonstrated experience leading statistical programming activities and providing technical guidance to other programmers . The individual should be able to independently perform programming tasks, oversee programming deliverables, and effectively collaborate with cross-functional teams and external vendors. Responsibilities Programing for clinical trials: Program and validate derived datasets, tables, figures, listings. Process data from the external sources. Perform ad hoc exploratory analyses for publications and programming support other functions of Research and Development or other organizations. Oversee programing work/deliverables from CROs. Contribute to the design/implementation/review of Case Report Form, Data Transfer Specification, Statistical Analysis Plan, SDTM/ADaM Specification documents, Define packages. Electronic submissions: Program and validate CDISC compliant deliveries for the electronic submissions. Support in the creation of supporting documentation for submissions. Project Management: Ensure programming deliverables are on time and of high quality. Help managing internal contractors and external vendors. Standards and Guidelines: Participate in development of departmental working instructions and guidelines. Help in creation of enhanced functions/macros and utilities. Qualification & Experience Bachelor or Master degree in Computer Science, Mathematics, Engineering, Medical or related discipline. BS with more than 5 or MS with 3 years of experience in statistical programming (SAS, R) in the pharmaceutical industry. Working knowledge of SAS and its various components. Knowledge of R programming in clinical trials Familiarity of the drug development process. Strong SAS and SAS Macro language skills. R programming skils in clinical trials Strong knowledge of industry standards. Ability to work on data integrations (ISS and ISE). Strong oral and written communication skills. Ability to communicate details of the analysis to other team members with less technical experience. Open Date: 9/29/2026 Close Date: 11/23/2026 ClinChoice Canada Inc. is proud to be an equal opportunity employer, valuing and respecting diversity.  We are committed to inclusive, barrier-free recruitment and selection processes. We will accommodate the needs of qualified applicants under the Human Rights Code and the Accessibility for Ontarians Disabilities Act, in all aspects of the hiring process, upon request by calling + 1 (647)724-5709 x 301. We thank all applicants for their interest; however, only those being considered for an interview will be contacted. In accordance with Federal Personal Information Protection and Electronic Documents Act ("PIPEDA") , personal information is collected under the authority of the Act and will only be used for candidate selection. #LI-TT1 #LI-Remote #senior #permanent The base salary pay range represents the anticipated low and high range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Canada Pay Range $80,000 — $95,000 CAD

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants located in the US or Canada. The Opportunity: At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for a Senior Software (Database) Engineer to help build the underlying storage system for our general purpose data platform. The database layer has both OLAP and OTLP capabilities to support classic analytics queries while also serving up freshly stored data. It embraces the separation of compute and storage and is designed to run on multiple cloud providers. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. What You'll Be Doing: Take ownership over and build one or multiple parts of the database: Design, implement, test, and operate ingestion, query planning, distributed query execution, data formats, storage formats. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant database service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and database interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve data quickly. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument database services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the database solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What Makes You a Great Fit: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making design decisions with minimal supervision. AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Experience with distributed systems, catalogs and table formats, query engines. Mastery of a programming language like golang, C++, or Rust Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Bonus Points for: Experience building distributed query engines. Experience building data warehouses and/or data lakes. Experience building tools for data engineering. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In Canada, the Base compensation range for this role is $ 164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote or Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. 30% traveling  to customer onsite required for eligibility  Job Summary:  The Software Training Specialist plays a pivotal role in preparing and delivering high-quality training to both new and existing customers, leveraging adult learning principles and a variety of instructional tools and platforms. This position is responsible for continuously improving training processes, conducting instructor-led sessions online and onsite, and ensuring content stays current with product updates and industry standards. By facilitating communities of practice, implementing reinforcement strategies, and coaching customer super users, the specialist drives knowledge transfer, user engagement, and long-term solution adoption. Ongoing professional development through workshops and certification ensures the specialist remains equipped to provide exceptional support and guidance throughout the customer journey. Reporting to the Sr Manager, Professional Services  Key Duties and Responsibilities: Develop and Prepare Training Programs •Conduct classroom training at company sites, industry conferences, or customer locations. •Coordinate and schedule training sessions, including participant and resource management. • Promote and facilitate adoption of online learning modules (e.g., SmartZone) to support ongoing user education. • Determine individual and group training needs to address specific business requirements. Enhance Training Effectiveness and Engagement           • Continuously evaluate and improve training formats, materials, and delivery methods to enhance scalability, accessibility, and effectiveness. • Leverage AI tools to analyze learner feedback and performance data, identify gaps, and continuously improve effectiveness training content and delivery. •Solicit and provide feedback regarding curriculum and programme design to ensure training content is relevant and current with product updates. •Implement reinforcement strategies such as spaced-learning campaigns, micro-challenges, job aids, and peer learning groups to boost retention and long-term adoption. • Facilitate communities of practice, user groups, and ongoing enablement sessions to foster peer learning and sustained engagement.  Support Customer Success and Solution Adoption         • Define and communicate training expectations to end users for effective learning outcomes. •Develop and mentor customer super users to enable them to lead internal training, advocate for best practices, and drive ongoing adoption within their organisations. • Deliver train-the-trainer programmes, including coaching and shadowing, to empower customer super users. • Assess post-training knowledge transfer and identify areas for improvement. • Maintain up-to-date training databases and content reflecting latest product enhancements and real-world examples. Collaboration and Continuous Improvement • Work collaboratively with Product, Support, and Customer Success teams to share insights, identify emerging challenges, and inform product or content enhancements. •  Identify and escalate risks or issues related to product adoption, technology, knowledge retention, or access to self-learning resources to management as needed. • Support achievement of established metrics (KPIs), including process compliance and customer satisfaction scores (e.g., Net Promoter Score). •Recommend and improve AI-native processes.  Professional Development    •  Participate in educational workshops, seminars, and in-house certification and release training to maintain up-to-date professional and technical knowledge.    Your Skills and Qualifications: • Post-secondary education, preferably in training and development, education, or a related field • Previous client-facing training experience, preferably in the software industry • Self-motivated and enthusiastic, with strong interpersonal skills • Excellent communication skills, both written and verbal, particularly as it relates to explaining both simple and complex technical concepts to non-technical users • Strong understanding of adult learning concepts/theories, training development techniques, and best practices • Strong software & technology aptitude and literacy • Excellent presentation skills • Experience conducting training sessions both in-person and remotely • Excellent documentation skills • Clinical or Financial experience within the senior care industry is preferred (i.e. skilled nursing or assisted living) • Ability to work in a dynamic and fast-paced environment • Proficiency with gen-AI (i.e. Claude, Copilot) • Proficiency with Microsoft Office suite of products and other teleconferencing solutions (i.e. Zoom, WebEx, etc.) #P1-C2 #Canada #Remote #MG-LI1 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $79,000- $88,000 + fulltime benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime eligible

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #Canada PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: Canada We're looking for a Salesforce technical architect and engineering manager who can drive development velocity across a team of 10 to 15 engineers building enterprise applications on the Salesforce Platform. This is a hybrid role combining deep hands on technical leadership with people management. We're specifically looking for candidates with strong Salesforce expertise, Salesforce technical architecture experience, and Node.js development experience. What you'll do Lead the architecture, performance, and scalability of our Salesforce Platform and Node.js based services. While our applications are deployed primarily on AWS today, they are designed to be scalable and highly available, and you'll ensure architectural decisions follow Salesforce and cloud engineering best practices. You'll own the technical direction of our Salesforce applications, mentor senior engineers, and partner with Product and Engineering leadership to deliver high quality solutions quickly. You'll also manage a team of 10 to 15 developers by setting goals, conducting 1:1s, growing careers, hiring top engineering talent, and removing blockers. You'll balance roadmap delivery with engineering excellence, including code quality, system reliability, platform performance, security, and developer experience. Requirements What we're looking for 8+ years of software engineering experience, with 3+ years leading engineering teams. Strong Salesforce expertise, including Apex, Lightning Web Components, SOQL, Salesforce APIs, and Salesforce platform best practices. Proven Salesforce technical architecture experience designing scalable enterprise solutions. Strong Node.js background and a clear point of view on building maintainable services and integrations at scale. Experience integrating Salesforce with external systems using modern APIs and integration patterns. Deep understanding of software architecture, scalability, security, and performance optimization. Track record of improving engineering velocity, system performance, scalability, and deployment processes in production environments. Proven ability to grow engineers, hire well, and lead high performing engineering teams that consistently deliver results. Nice to have Experience with Salesforce DevOps, CI/CD pipelines, and deployment automation. Experience with AWS, cloud infrastructure, or enterprise SaaS platforms. Experience with Kubernetes, Terraform, or containerization technologies. Salesforce certifications such as Platform Developer I or II, Application Architect, or System Architect. Background scaling SaaS platforms or developer facing products.

Location: Canada; United States Role overview: We are seeking a System Engineer to perform design, integration, verification, and operational support of TT&C/PDT subsystems for current and next-generation remote sensing and communications satellites. The role will interface with spacecraft payload teams, ground-segment developers, and mission-operations teams to ensure reliable command delivery, high-fidelity telemetry acquisition, and robust data handling throughout the satellite life-cycle. Tasks summary: Architecture Concept & Requirements • Define TT&C/PDT functional architecture (command generation, uplink, telemetry downlink, on‑board data handling, RF front‑end). • Conduct trade‑studies for modulation schemes, coding, frequency plans, ranging and link budgets. • Produce System Requirements, Interface Control (ICDs), and Description documents. • Perform requirement management and maintain bidirectional traceability throughout the project lifecycle. • Collaborate with cyber-security to embed resilience and security by design. Design & Development • Lead detailed design of hardware (TT&C transceiver, RF front‑ends, antenna‑pointing) and software (command sequencer, telemetry parser, health‑monitoring). • Perform link‑budget analysis, RF simulation (e.g., STK, Matlab), and error‑budget budgeting. • Verify compliance with CCSDS, ECSS, ITU, and regulatory standards. • Support Satellite Reference Database development and validation Cross‑Functional Coordination, Stakeholder & Program Interaction • Present technical status, risk analyses, and trade‑study results to senior management. • Negotiate and maintain ICDs and interface agreements with internal & external suppliers. • Support B&P (Phase 0 & pre-Phase A). Integration & Verification (IVV) • Develop test plans, procedures, and verification matrices for unit, subsystem, and spacecraft‑level TT&C tests. • Execute RF link testing, BER, command latency, and telemetry integrity verification. • Manage anomaly investigation, root‑cause analysis, and corrective actions. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns. • Act as technical liaison with customers, partners and external vendors • Act as Continuous Improvement stakeholder • Contribute to client’s knowledge‑base, process enhancements, and standards. Configuration, Documentation & Standards Management • Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment. • Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation On‑Orbit & Operations Support • Support launch‑pre‑launch and early‑orbit checkout – validate command uplink, telemetry acquisition, and on‑board software hand‑over. • Provide real‑time C&T support during nominal and contingency operations. • Maintain ground‑segment configuration (gateways, mission control servers, monitoring dashboards). • Support SOOH development and associated operator trainings. Required Qualifications: • B.Sc. in Electrical Engineering, Aerospace or related field with 8+ years of TT&C/PDT System design experience on LEO/MEO/GEO platforms. • Strong knowledge of CCSDS TM/TC packet standards, ECSS telemetry & command protocols, PUS services and ITU frequency regulations. • Proficiency in RF link-budget analysis, S-band/X-band/Ka-band modem architecture. • Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics. • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. • Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from Canadian EST time zones only. Senior Software Engineer - Session Replay The Opportunity: The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong. Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues. This team works at the intersection of: frontend observability, backend data processing and storage at scale, debugging workflows across products, privacy and access control, performance and cost constraints at scale. Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks. What You’ll Be Doing: As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will: Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems Drive the evolution of our backend architecture, including: Designing systems around columnar/analytical data storage for large-scale session data Defining data models, ingestion pipelines, and query patterns Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud Make high-leverage architectural decisions that impact multiple teams and products Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully. Improve engineering standards, patterns, and operational practices within the team Mentor engineers and help grow technical leadership within the team Technologies you'll work with: Go (backend services and APIs) Columnar/Analytical data storage (core data storage and querying) Object storage (S3, GCS, Azure Blob Storage) and MySQL TypeScript / React (user-facing workflows) Grafana ecosystem (Mimir, Loki, Tempo, etc.) We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You are comfortable working in a remote-first company ; communication is key. For us, working together means being collaborative, friendly, kind, and respectful . We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English. Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs) You are comfortable owning features in ambiguous problem spaces . We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial. You have a good understanding of a software development process that takes a user-centered approach . You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value. You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation. You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't. Bonus Points For: Experience with columnar/analytical databases Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.). Experience building debugging or developer-focused tools. Familiarity with privacy, security, and access control in data-heavy systems Experience working on performance-sensitive systems (large datasets, real-time queries, session data) Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 164,490 -  CAD 197,389 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Halifax Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000, large enterprises within Eastern Canada. We’re looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture. You’ll be the voice of the field and help our product and engineering teams prioritize the Cohere roadmap with customer-centric care. It’s a highly self-directed role, so you should be someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it.   As an Account Executive you will: - Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders while also bringing a strong network of key decision-maker and influencer contacts to drive strategic partnerships and win sales opportunities - Work closely with customers and prospects as a consultative, trusted advisor who deeply understands their challenges and goals, their technology ecosystem, and will tailor solutions to drive measurable impact for their businesses - Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region - Collaborate with product and engineering teams as well as customer success on strategic motions to deliver solutions to large enterprise customers - Collaborate with Sales Development Representatives to drive top of funnel activity - Own the full sales cycle – from initial outreach through proof-of-concept, deal close, and deployment ; this is not a transactional sale that you can walk away from after the contract is signed but rather requires ongoing oversight of the project to ensure success You may be a good fit if you have: - 8-12+ years of previous B2B sales experience with Global 2000 and large enterprises negotiating and closing transformational multi-year (2-5 year) SaaS deals in the 7 figure range, and a track record of high performance and exceeding quota - Previous experience as a technical consultative salesperson, selling complex products, such as developer tools, API products, or AI / NLP solutions, are a plus. - Previous experience working with customers during the deployment phase of the engagement, aligning on how best to configure and customize the solution that supports success in production and builds trust to set up for expansion and growth - Previous experience working with channel partners such as cloud hyperscalers and system integrators to drive sales cycles and hit shared revenue goals - High tolerance for ambiguity - as an early sales hire, you’ll have to be a self-starter, doer and a strategist who is capable of wearing many hats and doing what it takes to figure out a path to success - Curiosity - you want to go deep on NLP and become an expert on our technology while considering how to fit into a large organization’s technology landscape - Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the c-suite, and feel comfortable speaking to both technical and non-technical audiences Additional Requirements: - Deep understanding of the enterprise landscape, including key trends, challenges, and opportunities - Ability to articulate the value of AI and NLP solutions in the context of Fortune 2000 operations. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Canada Role overview: We are seeking a Spacecraft EMC Systems Engineer for its high-performance spacecraft for our remote sensing and communications satellites. The Spacecraft EMC Systems Engineer will own the EMC concept, analysis, verification and mitigation for multiple satellite programmes, driving architecture decisions, leading cross-disciplinary teams. He will ensure all electrical-subsystem on the bus and payload, from requirements capture to hardware design, do not interfere with themselves or launch vehicles. The role works closely with platform and payload teams to ensure an electrically clean, reliable and launch-ready spacecraft. Tasks summary: EMC Architecture Concept & Requirements • Capture, allocate and trace EMC functional, performance, and requirements. • Define the EMC architecture (shielding strategy, grounding scheme, antenna placement, mode-control, and harness segregation requirements & routing constraints). EMC Analysis & Electrical Design • Perform EMC analyses of the whole spacecraft (accounting for the payload specifics) for radiated/conducted emission and susceptibility, antenna coupling, shielding effectiveness, fuse blowing…etc. and verify compliance early in the design cycle. • Recommend mitigation such as shielding, filtering, grounding schemes, layout rules. DC Power Distribution • Review DC power distribution architecture (primary bus, secondary bus lines, converters, fusing, protection) for EMC/EMI aspects. • Review conductors, termination, connectors and back shells (material, gauge, shielding…etc.) that satisfy EMI control requirements. Cross‑Functional Coordination, Stakeholder & Program Interaction • Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners. • Support ICDs with payload and platform teams and suppliers. • Act as the EMC authority in System and subsystem design reviews • Liaise with RF, Power, Structures, Propulsion, Software and Ground-Segment teams to resolve cross-disciplinary EMC issues early. • Support B&P (Phase 0 & pre-Phase A). Integration & Verification (IVV) • Author the EMC Verification Master Plan covering component level, subsystem level and full spacecraft tests (CE/CS, RE/RS). • Oversee test-facility set-up, instrumentation calibration, test execution, data reduction and results certification. • Author test procedures, and acceptance criteria. • Lead CE/CS tests, RE/RS tests on hardware and review suppliers test results. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns and provide EMC training sessions. • Act as technical liaison with customers, partners and external vendors. • Act as Continuous Improvement stakeholder. • Contribute to Client’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management • Participate in Change Control Boards (CCB) and ensure impact analyses are performed for any electrical change. • Maintain GDIR and EDTS streamlining. • Ensure all artefacts, analysis and documentations are version controlled in PLM environment. • Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation. On‑Orbit & Operations Support • Support root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned. • Support SOOH development and associated operator training. Required Qualifications: • B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred) with 10 + years of electrical design engineering experience on LEO/MEO/GEO missions. • Proficiency in spacecraft and unit EMC requirements and simulations. • Prior experience supervising a team of EMC engineers or leading multi-disciplinary task-forces. • Strong understanding of aerospace system engineering fundamentals • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. • Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little to no supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Canada Role overview: We are seeking an experienced Electrical Power System Engineer to support the concept, detailed design, analysis, verification and integration of electrical power subsystems (solar arrays, power-conditioning units, batteries, distribution & regulation) for our current and next-generation remote sensing and communications satellites. The role works closely with payload, bus, thermal, structural and mission-systems multidisciplinary teams responsible for delivering high-performance, reliable EPS solutions to commercial, government, and defense customers. Tasks summary: Architecture Concept & Requirements • Define EPS architecture (generation, storage, distribution) that satisfies mission power budget, mass, volume and reliability constraints. • Perform trade-studies (e.g., solar cell type, battery chemistry, regulator topology). • Generate system requirements, functional flow block diagrams. • Develop the Interface Control Documents (ICD) and Design Description. • Perform requirement management and maintain bidirectional traceability throughout the program life cycle. Detailed Design & Analysis • Size solar arrays, power-conditioning units, battery packs, and power distribution units. • Build and validate high-fidelity electrical models for satellite modes, FMECA, Fault detection… • Conduct & maintain power budget models, load-flow, thermal-power coupling, and survivability analyses (e.g., eclipse, safe-mode, fault-tolerant). Cross‑Functional Coordination, Stakeholder & Program Interaction • Present technical status, risk analyses, and trade‑study results to senior management. • Interface with spacecraft bus teams (power, thermal, structure, avionics). • Develop/maintain high-fidelity power models for mission analysis (e.g., orbit raising, station-keeping, de-orbit). • Develop tools for power efficiency & optimisation for the satellite. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) • Author verification plans, test matrices, and validation procedures for unit & EPS subsystem tests. • Support ground-test & integration campaigns, fueling, thermal vacuum, EMI/EMC, and spacecraft-level integration. • Analyse test data, close out anomalies, and update design baselines. • Support FSW integration Technical Leadership & Mentorship • Mentor, guide, lead a multidisciplinary team of junior or intermediate system engineers & interns • Act as technical liaison with customers, partners and external vendors • Act as Continuous Improvement stakeholder • Contribute to Client's knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management • Maintain design and safety standards. • Ensure all artefacts, analysis, software, documentations and deliverables are version controlled in PLM environment. • Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation Launch‑Site, On‑Orbit & Operations Support • Support launch‑site interface checklists with LVI responsible engineer, pre‑launch checkout procedures, and early‑orbit checkout scripts. • Provide real‑time engineering support during launch, on‑orbit commissioning, anomaly investigations and contingency operations. • Support SOOH development and associated operator trainings. Required Qualifications: • B.Sc. in Electrical Engineering, Aerospace or Physics with 8 + years of EPS system design experience on LEO/MEO platforms. • Deep knowledge of spacecraft bus subsystems and their interactions. • Experience with power‑electronics design and power management hardware. • Strong understanding of aerospace system engineering fundamentals • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. • Experience with Confluence and JIRA • Demonstrated capability to efficiently work with little supervision • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Canada Role overview: We are seeking a GNC System Engineer for design, integration, verification, and operational support of GNC subsystems for our current and next-generation remote sensing and communications satellites. The role will require to design the complete subsystem, from algorithm development through hardware implementation, verification, and on‑orbit operation support. The role requires deep expertise in orbital dynamics, attitude‑determination & control, plus real‑time FSW definition and integration, and will work closely with subsystem and mission operations teams throughout the satellite life-cycle. Tasks summary: Architecture Concept & Requirements • Derive GNC functional, performance, and safety requirements (pointing accuracy, slew rate, orbit‑maintenance ΔV, fault‑tolerance) from mission level requirements. • Produce System Requirements, Interface Control document (ICD), and Description Document. • Perform requirement management and maintain bidirectional traceability throughout the project lifecycle. Modelling & Trade‑Study • Conduct trade studies on sensor suites and actuator families. • Perform high‑fidelity dynamics simulations (Matlab/Simulink, STK) to meet pointing requirements, maintain error budgets, control‑law stability, fuel consumption, and survivability margins. Algorithm Development • Design and implement attitude‑determination algorithms and orbit‑determination solutions. • Develop control laws for 3‑axis stabilization, slew maneuvers, station keeping algorithms • Validate algorithms with Monte‑Carlo analysis, worst‑case scenarios, and support SIL/HIL testing on avionic test bench. Cross‑Functional Coordination, Stakeholder & Program Interaction • Translate algorithms into FSW requirements running on real‑time operating systems. • Collaborate with the C&DH and FSW teams to implement TM/TC, schedulers and FDIR logic for GNC. • Present technical status, risk analyses, and trade‑study results to senior management. • Negotiate and maintain ICDs with subsystems. • Support B&P (Phase 0 & pre-phase A). Hardware Selection & Design • Specify sensor and actuator hardware, perform interface definition (electrical, mechanical, thermal) and conduct trade on redundancy architectures. • Work with structures and thermal engineers to ensure proper mounting, thermal paths, and vibration survivability of GNC hardware aligning with payload requirements. • Review harness routing and power distribution for GNC electronics. Integration & Verification (IVV) • Author Verification Plans, Test Matrices, and Validation Procedures for unit, subsystem, and spacecraft level GNC tests. • Lead functional tests: sensor calibration, actuator command‑response, closed‑loop attitude‑control on testbeds, and on‑orbit checkout sequences. • Conduct failure mode and effects analysis (FMEA), fault tree analysis (FTA), and reliability prediction. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns. • Act as technical liaison with customers, partners and external vendors • Act as Continuous Improvement stakeholder • Contribute to Client’s knowledge‑base, process enhancements, and standards. Configuration, Documentation & Standards Management • Maintain GNC standards (sensor/actuator interface, filter design, control‑law documentation). • Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment. • Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation On‑Orbit & Operations Support • Support procedure developments (detumble, orbit‑maintenance, safe‑mode…etc.). • Provide real‑time GNC support during launch, early‑orbit checkout, and contingency events. • Analyse on‑orbit telemetry, update filter parameters, and generate performance reports. • Support SOOH development and associated operator training. Required Qualifications: • B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred), focused on flight dynamics, control theory, or navigation with 10+ of GNC/AOCS experience on LEO/MEO/GEO platforms. • Orbital mechanics, attitude dynamics, and control-law design (classical and modern optimal control). • Proficiency with navigation sensors and actuators. • Experience implementing real-time filtering and control algorithms in embedded code • Strong understanding of aerospace system engineering fundamentals. • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. • Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and verbal communications skills in English & French work environment.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from Canada in EST time zones only at this time. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 211,450 - CAD 253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .