Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As the Product Manager in Compliance Product, you will own and enhance OKX's compliance systems, with a primary focus on building trust and enhancing user experience. You will lead the development of our institutional onboarding experience — the critical first step in the journey for our business and enterprise customers. This is a highly impactful role where you'll design and optimize onboarding workflows that are secure, scalable, and tailored to the unique needs of institutions.You'll work across cross-functional teams to balance user experience, operational scalability, and regulatory readiness, ensuring that our institutional clients can onboard smoothly and confidently. The ideal candidate should possess strong Product Management skills, excellent problem-solving abilities and good user empathy. If you are an entrepreneurial product leader who thrives in a fast-paced environment and is passionate about driving innovation in compliance, this role will be a great fit for you.
What You’ll Be Doing:
Own end-to-end product strategy and roadmap for institutional clients, including document collection, entity verification and ultimately account activation.
Identify friction points across the customer journey that stem from regulatory or risk controls, and reimagine those experiences to be more user-friendly while preserving integrity.
Collaborate with Compliance, operations and business teams to understand policy and compliance requirements and translate them into scalable product solutions.
Use data, research, and experimentation to make informed product decisions and prioritize improvements.
Simplify complex processes through thoughtful product design and automation
Drive alignment across multiple stakeholders, balancing user experience, business needs, and regulatory obligations.
Design and deliver product solutions that are audit-ready, transparent, and adaptable to evolving regulatory standards.
What We Look For In You:
5+ years of product management experience,ideally with exposure to B2B, fintech, or enterprise platforms.
Experience building onboarding, identity verification, or enterprise account experiences.
Strong product intuition with a user-first mindset; you’ve designed seamless experiences in complex ecosystems.
Strong analytical skills and data-driven mindset, with the ability to identify user friction points
Experience working with or around regulatory/risk requirements, even if not directly responsible for compliance.
Strong systems thinker who can navigate and simplify complex workflows, particularly where multiple stakeholders or roles are involved.
Proven ability to work across technical, compliance, business and operational teams to deliver compliant, scalable product solutions.
Excellent communication and collaboration skills, especially in translating regulatory or operational needs into product requirements.
Nice to Haves:
Familiarity with institutional KYC/KYB processes, AML requirements, or enterprise identity management.
Experience with workflow automation, case management systems, or back-office tooling.
Background in financial services, SaaS platforms, or B2B marketplaces.
Fluent in English and Mandarin.
Perks & Benefits:
Competitive total compensation
Comprehensive insurance coverage for employees and their dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Michigan
Workplace: hybrid
IDT’s Retail division is looking for Brand Ambassadors (“BA”). IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors
Responsibilities:
In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products.
Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials.
The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff.
Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company.
More specifically, responsibilities include, but are not limited to:
Visiting retailers/stores on a daily basis
Maintain the POP material placement for all products and distribute new POP material
Collect key information by doing specific surveys for different products
IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
Completion of Financial Service Applications (Money Transfer, Bill Payment, etc).
Introduce new products to our retailers
Research information about competitor's offerings and new products
Create reports with the findings of each daily route and analyze data in order to offer recommendations
Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
Report stores that have low inventory or low balances.
Participate in events and in-store promotions.
Push and find leads for all our retail product lines.
Use our CRM to update and maintain the information and pictures of our retailers.
Requirements:
Proven work experience in a relevant role, including as an account manager
Bilingual professionals with fluency in both English and Spanish are preferred
Must be prepared to go door-to-door visiting customers.
Basic computer skills – comfortable using tablet and Bluetooth equipment
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail.
Authorized to work for all US employers.
Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).
We offer you:
Hourly rate of $15.00/ hour + the ability to earn commissions.
Mileage and gas reimbursement program.
On-the-job training and a dynamic work environment.
Excellent and competitive benefits package, including medical, dental, and 401(k).
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!
Location: Ikoyi, Nigeria
About Renmoney
Renmoney is a leading Nigerian fintech dedicated to making financial inclusion a reality for millions of under-banked individuals and small business owners. We deliver innovative loan, savings, and fixed deposit solutions, striving to be the most convenient lending company with outstanding customer experiences. Join our passionate team to build simple, accessible financial products that empower emerging and middle-class customers, including informal entrepreneurs.
Role Purpose
As the Senior Product Manager for Offline Lending, you will own the vision, strategy, and end-to-end delivery of personal and self-employed loan products in Nigeria’s offline market. You’ll drive Renmoney’s mission of financial inclusion by creating customer-centric credit solutions for under-served segments, such as micro-entrepreneurs and salaried workers, through offline channels like field agents and branches. Balancing strategic leadership with hands-on execution, you’ll translate market insights and field intelligence into impactful products that grow Renmoney’s offline lending portfolio.
Key Responsibilities
Product Strategy & Vision:
Define and own the product roadmap for offline personal and self-employed loans, aligning with Renmoney’s goal of accessible finance. Identify market opportunities and competitive differentiators for under-banked segments, crafting a compelling strategy to drive portfolio growth.
Customer-Centric Design:
Act as the voice of the customer by conducting field research (interviews, focus groups, surveys) to understand borrower needs, especially for informal entrepreneurs. Collaborate with UX and operations teams to design intuitive, compliant loan products.
Product Lifecycle Management:
Lead the product development cycle from ideation to launch and optimization. Draft requirements, prioritize features, and drive Agile execution, iterating based on performance data and customer feedback.
Cross-Functional Collaboration:
Partner with Engineering, Credit/Risk, Operations, Marketing, and Finance to deliver scalable, compliant products. Align features with Nigeria’s regulatory requirements and Renmoney’s risk policies.
Sales & Field Partnership:
Work closely with sales and field teams to translate on-the-ground insights into product enhancements. Support customer acquisition and agent training to ensure product-market fit.
Data-Driven Decisions:
Define and track KPIs (e.g., loan approval rate, portfolio yield, repayment rates, customer acquisition cost). Use analytics to optimize products and report performance to stakeholders.
Agile Execution:
Drive Agile processes (sprint planning, stand-ups, retrospectives), manage the product backlog, and remove blockers. Balance strategic planning with hands-on sprint deliverables.
Leadership & Mentorship:
Mentor junior product managers and lead a product delivery squad, fostering collaboration, innovation, and accountability.
Qualifications
5+ years of product management experience, with 3+ years in lending or financial services, ideally in offline or branch-based channels.
Proven track record of delivering and scaling lending products in complex markets, preferably for under-banked segments (e.g., SMEs, micro-entrepreneurs).
Bachelor’s degree in Business, Finance, Computer Science, or related field; MBA or advanced degree is a plus.
Deep understanding of Nigeria’s credit ecosystem, offline lending landscape, and alternative credit data for informal borrowers.
Expertise in Agile/Scrum methodologies, backlog management, and analytics tools (e.g., SQL, Excel).
Strong analytical skills to break down complex problems and make data-driven decisions.
Excellent communication and leadership to align cross-functional teams and influence without formal authority.
Familiarity with sales/CRM platforms (e.g., Salesforce) to drive adoption.
Passionate about financial inclusion, customer advocacy, and innovation. Proactive, detail-oriented, and thrives in a fast-paced fintech environment.
Requirements
A passionate and experienced product leader with a minimum of 5 years in financial services product management, ideally focused on lending products.
A strategic thinker with a deep understanding of lending products, market dynamics, and regulatory requirements in the Nigerian financial landscape (MBA or advanced degree a plus).
A data whiz with a knack for translating insights into actionable product strategies.
A natural collaborator with excellent communication and interpersonal skills to build strong relationships across teams.
A customer champion with a dedication to delivering exceptional loan experiences for both salaried workers and self-employed individuals.
Adept in product management tools and software.
Benefits
Make an Impact:
Drive affordable credit solutions that transform lives for under-banked Nigerians.
Grow with Us:
Join a dynamic fintech with opportunities to lead, innovate, and shape the future of lending.
Collaborative Culture:
Work with a passionate, diverse team that values your ideas and celebrates excellence.
Innovate Boldly:
Leverage data and technology to challenge the status quo in Nigeria’s financial services
Location: Bogotá, Colombia; Mexico City, Mexico; Lima, Peru; Caracas, Venezuela, Bolivarian Republic of; Buenos Aires, Argentina
Uptalent.io is seeking a Remote Pre-Engineered Metal Building Detailer to join our dynamic team which specializes in providing innovative solutions for the construction industry. In this role, you will collaborate with architects, engineers, and project managers to create detailed drawings and specifications for pre-engineered metal buildings. Your expertise will help ensure that our designs meet client requirements, industry standards, and safety regulations.
Responsibilities:
Create accurate and detailed fabrication drawings for pre-engineered metal building systems using CAD software.
Review project specifications, architectural designs, and structural drawings to ensure precision in detailing.
Coordinate with other design professionals to address potential design conflicts and integrate solutions.
Prepare material lists and project documentation for fabrication and construction.
Ensure compliance with building codes, industry standards, and client specifications.
Work collaboratively with the engineering team to optimize building design for efficiency and cost-effectiveness.
Requirements
Proven experience as a Detailer with a focus on pre-engineered metal buildings.
Strong proficiency in CAD software (e.g., AutoCAD, Tekla, or similar).
Solid understanding of structural design principles, building codes, and industry standards.
Attention to detail and exceptional technical drawing skills.
Excellent communication and collaboration skills to work effectively in a remote team environment.
Ability to manage multiple projects and deadlines efficiently.
Familiarity with project management software and tools is a plus.
Bachelor's degree in Civil Engineering, Structural Engineering, or related field is preferred but not mandatory.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
УдалённоBogotá, Colombia; Mexico City, Mexico; Lima, Peru; Caracas, Venezuela, Bolivarian Republic of; Buenos Aires, Argentina
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is growing its channel sales team to capitalize on rapidly growing demand from channel partners, leveraging their expertise and connections to bring open source technology to organizations across a multitude of industries.
The Partner Sales Executive, ANZ Channel will report to the Director, APAC Channel Sales and requires a mix of both farming and hunting capabilities. The successful candidate will be responsible for achieving assigned annual growth quotas.
They should be able to identify, prospect, and engage reseller and distributor partners to build and maintain relationships and grow Canonical’s business within the assigned territory.
The successful candidate must be comfortable owning and leading initiatives in an unstructured, startup-like environment. This individual must be able to sell open source, cloud, virtualization, and technical software solutions.
Although the role is focused primarily on reseller and distributor channel partners, the successful candidate must be capable of and comfortable with initial customer discovery calls and presentations as appropriate.
Location:
Australia or New Zealand
The Role Entails
Develop and execute channel strategy for distributors and resellers within the assigned territory
Increase awareness of Canonical as a lead player in Open Source and Cloud (Private, Hybrid, Multi, and Public models)
Identify and recruit new potential partners in assigned territory
Leverage personal network and prospecting skills to engage new partners and build on Canonical’s already-successful relationships
Guide partners through onboarding and enablement
Develop mutually beneficial go-to-market plans and commitments with partners
Arrange and execute sales and pre sales trainings to these resellers
Drive and manage channel pipeline through recurring partner interactions
Support partner’s satisfaction and act as trusted advisor and point of contact
Maintain a regularity/frequency of contact with priority resellers and distributors.
What we are looking for in you
Bachelor's level degree, preferably in a technology field
Experience in software or technology sales from the specified market
Fluency in English
An understanding of open source, Linux and Ubuntu
A self starter with a proven track record of achieving sales targets
Detail oriented with strong follow-up skills
Effective negotiating skills with ability to close sales
Excellent interpersonal and presentation skills (written and verbal)
Productive in a globally distributed team through self-discipline and self-motivation
Mature approach to long-term relationship development with customers
The ability to represent the company at external events
Start-up experience would be an advantage
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is growing its channel sales team to capitalize on rapidly growing demand from channel partners, leveraging their expertise and connections to bring open source technology to organizations across a multitude of industries.
The Channel Partner Sales Executive, Japan role reports to the Director, APAC Channel Sales and requires a mix of both farming and hunting capabilities. The successful candidate will be responsible for achieving assigned annual growth quotas.
They should be able to identify, prospect, and engage reseller and distributor partners to build and maintain relationships and grow Canonical’s business within the assigned territory.
The successful candidate must be comfortable owning and leading initiatives in an unstructured, startup-like environment. This individual must be able to sell open source, cloud, virtualization, and technical software solutions.
Although the role is focused primarily on reseller and distributor channel partners, the successful candidate must be capable of and comfortable with initial customer discovery calls and presentations as appropriate.
Location:
Japan
The Role Entails
Develop and execute channel strategy for distributors and resellers within the assigned territory
Increase awareness of Canonical as a lead player in Open Source and Cloud (Private, Hybrid, Multi, and Public models)
Identify and recruit new potential partners in assigned territory
Leverage personal network and prospecting skills to engage new partners and build on Canonical’s already-successful relationships
Guide partners through onboarding and enablement
Develop mutually beneficial go-to-market plans and commitments with partners
Arrange and execute sales and pre sales trainings to these resellers
Drive and manage channel pipeline through recurring partner interactions
Support partner’s satisfaction and act as trusted advisor and point of contact
Maintain a regularity/frequency of contact with priority resellers and distributors.
What we are looking for in you
Bachelor's level degree, preferably in a technology field
Experience in software or technology sales from the specified market
Fluency in English
An understanding of open source, Linux and Ubuntu
A self starter with a proven track record of achieving sales targets
Detail oriented with strong follow-up skills
Effective negotiating skills with ability to close sales
Excellent interpersonal and presentation skills (written and verbal)
Productive in a globally distributed team through self-discipline and self-motivation
Mature approach to long-term relationship development with customers
The ability to represent the company at external events
Start-up experience would be an advantage
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Enterprise Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in one of the following segments:
Mass - SMEs or large businesses starting their journey with Canonical
Focus - Large companies with established ARR
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers.
Location:
This role will be based remotely.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for:
Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us!
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs is a big plus!
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.
You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.
The role entails
Management of a professional support team, including skills development and performance management
Operational control, shift scheduling, accountability for key performance indicators (KPIs)
Ensures that all customer cases are responded to within the SLA, and in a professional manner
Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
Accountability for customer satisfaction
Contribution to the support knowledge base
Continuous improvement to the team's processes and support service delivery
Hire, develop and train support team to match business requirements
Work with the leadership team to drive growth and transformation initiatives
What are we looking for in you
Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
Leadership experience, and preferably team management experience
Confidence under pressure, with proven track record of high customer focus
Preferably fluent in two languages, English being primary one
Excellent communication skills (verbal and written)
Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
Proven track record of contributing to Open Source projects
Software development experience
Experience in working in support organizations
Hands on experience with Canonical's products
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Finland, Helsinki
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Housemarque is looking for a talented Lead Lighting Artist to join our team!
THE JOB
As the Lead Lighting Artist, you will work closely with the Technical Art Director and help supervise the lighting department, making sure our lighting quality stays consistent with the high visual standards set by the Art Director.
You will bring a strong track record of working with real-time video game lighting technologies, pipelines, and tools, combined with excellent communication and people management skills. You will help define best practices, improve lighting pipelines, and ensure the team maintains both artistic quality and technical performance across the project.
If you care about lighting, enjoy mentoring others, and love crafting beautiful real-time visuals, we’d love to hear from you!
Important
:
A portfolio with a detailed breakdown showcasing high-end, real-time lighting work is required. Applications missing this will be automatically discarded.
What will your day-to-day look like?
Work with the Art Director and Technical Art Director to plan and scope lighting needs for each project.
Define and maintain best practices and workflows for real-time lighting.
Lead and mentor the lighting team, encouraging professional growth and team cohesion.
Establish artistic and technical lighting targets for both in-house and external teams.
Balance leadership tasks with hands-on content creation (lighting levels, cinematics).
Support lighting team members in daily tasks when needed.
Review lighting work regularly, offering both technical and artistic feedback to raise overall quality.
Ensure consistency in lighting style and quality across the entire project.
Collaborate with other departments to ensure lighting assets meet visual, gameplay, and technical needs.
Help drive conversations with Graphics Programmers regarding lighting features and improvements.
Manage lighting tasks, bugs, and priorities together with Production and QA teams.
Troubleshoot and resolve rendering and performance issues related to lighting.
Plan, assign, and review the team’s work.
Appraise performance, provide feedback, and support career growth.
Foster a positive, inclusive, and safe work environment.
What will help you to be successful in this role?
Shipped at least one PC/Console title as a Lead Lighting Artist.
8+ years of experience in AAA game development (PC and/or console).
Expert knowledge of real-time lighting techniques and physically based rendering (PBR).
Strong experience with node-based shaders related to lighting.
Good understanding of scripting for lighting interactions.
Deep understanding of how lighting supports gameplay, storytelling, and mood.
Ability to optimize lighting for performance and memory budgets without sacrificing quality.
Strong eye for aesthetics, color theory, and composition.
Familiarity with version control systems like Perforce.
Experience with project management tools like Jira.
Fluent written and verbal English skills.
A genuine passion for video games.
Bonus skills
Experience with Unreal Engine or a proprietary AAA engine.
Background in cinematic lighting or photography.
Experience working with global illumination and ray tracing systems.
What we offer to you?
Competitive salary, benefits, healthcare, Nordic work-life balance
Tailored immigration and relocation package to help you get settled into Finland
State-of-the-art studio facilities in the heart of Helsinki
Freedom, flexibility and openness in a collaborative culture
Brilliant, diverse and empathetic colleagues to work with
Exciting and ambitious projects executed with the best tools
Access to PlayStation Studios collaboration, games and more!
This is a permanent, full-time position based in Helsinki, Finland.
We will start interviewing promising candidates immediately so please apply as soon as possible.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
SECURITY ENGINEER
Security Engineering builds the foundations that let Sierra deliver powerful AI agents while protecting customer data and trust. We partner across product and platform to make security, privacy, and safety core product capabilities and secure defaults.
WHAT YOU’LL DO
Our work spans several security domains. You’ll go deep where your strengths and interests are strongest, with opportunities to explore new areas alongside the team.
Build the Foundations of Trust.
Design and ship systems and controls that make Sierra secure by default — spanning product security, infrastructure security, enterprise security, identity, and detection and response. You’ll work across all layers of our platform to identify risk, strengthen architectures, and build durable defenses.
Own Cross-Cutting Systems.
Partner with product, platform, and infrastructure team to threat model designs, review code and architectures, and implement and evolve Sierra’s security primitives. You’ll make pragmatic design trade-offs between usability, performance, reliability, and security.
Find and Reduce Real Risk.
Identify vulnerabilities, investigate suspicious behavior, and improve detections and response workflows across applications, cloud infrastructure, identity, endpoints, and internal systems. Turn what you learn into systemic fixes and controls that prevent entire classes of issues.
Automate and Scale Security Workflows.
Create developer-friendly tooling to reduce risk and friction — whether through automating security checks in CI/CD, building secure paved paths, improving vulnerability discovery, or instrumenting high-signal detection and response.
WHAT YOU’LL BRING
Deep Security Expertise.
Strong security fundamentals and depth in at least one domain, such as product security, platform or cloud security, enterprise security, identity, detection and response, or offensive security. You can apply that expertise across unfamiliar systems and emerging threats.
Product and Platform Mindset.
You care about building secure, scalable systems that enable, not block, innovation. You work closely with teams across Sierra to make trade-offs clear and help them move quickly without sacrificing trust.
Software Engineering and Systems Thinking.
You’re comfortable reading and writing code, understanding how production systems fit together, and building pragmatic software solutions to security problems. You can reason about system design and contribute to APIs, services, and security controls, with an eye toward reliability and maintainability.
Curiosity and Ownership.
You take ambiguous, cross-cutting problems from first principles to production and go deep when needed: threat modeling a distributed system, tracing an authorization decision across services, or following an investigation from weak signal to root cause. You define the problem, align partners, build the solution, and own it in production.
EVEN BETTER IF…
- You’ve worked across more than one of product security, infrastructure security, enterprise security, detection and response, or offensive security.
- You’ve built security frameworks, platforms, or solutions that engineers and responders rely on to prevent, detect, investigate, and remediate security issues at scale.
- You have exposure to AI systems or care about designing secure-by-default LLM applications and agentic systems.
- You think like an attacker — you naturally ask “what could go wrong?” when reviewing designs or investigating systems. You’ve found or fixed real security issues in production.
- You thrive in 0→1 environments, where foundational systems have to balance speed, reliability, and trust.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Our Talent Science team has a mission to ensure that we follow objective, scientifically rigorous and efficient processes to select the very best new colleagues regardless of location, culture or background. We work closely with our key stakeholders to ensure that decisions are being made in the right way and that our hiring model supports the selection of world class talent. We lead an effective hiring ecosystem to deliver talent acquisition excellence. We leverage data to enable evidence-based decisions, weaving behavioural science through our selection process, working closely with our Hiring Leadership team who drive hiring at Canonical.
We are looking for exceptional people to join our team at the entry level. You will possess a psychology based degree with an exceptional academic track record from high school. You will also bring some relevant experience from the field of talent, from either university coursework relating to talent selection or from an internship or first job in a talent team. In this role you will learn how to implement hiring strategies that result in high performance outcomes of our people and contribute to leading our talent agenda.
The suitable candidate will bring an analytical mindset with a high level of curiosity to integrate data to draw insights and outcomes using SQL or Python. You will have the ability to prioritise and deliver work in a fast paced environment with a good level of self motivation and drive to operate in our remote based environment. With a keen interest in the assessment of talent you will demonstrate a passion for understanding human decisions and behaviours. Great communication skills are also key to this role as you will be working closely with senior stakeholders to ensure they stay on track with their hiring targets. Finally, we would like you to bring a passion and interest for technology platforms and automations to help us drive efficiencies in our processes.
Location:
These are remote based positions that are available in the EMEA region.
The role entails
Learning how to assess candidates using behavioural interview techniques.
Gaining a deep appreciation of the use of psychometrics in the workplace.
Working on process and documentation efficiencies that fuel our hiring practices.
Contributing to projects that drive successful hiring outcomes, many of which require advanced analytics skills to integrate data to draw insights.
Building excellent stakeholder relationships to help design and implement solutions to complex problems that ultimately ensure we hire exceptional talent.
Gaining a deep understanding of our systems and platforms to problem solve and support on hiring questions.
Being at the forefront of ticket support and company channel questions, helping to solve issues as you gain a deep understanding of our processes.
What we are looking for in you
Exceptional academic track record from both high school and university, with an undergraduate degree in a psychology or people based subject.
Advanced analytical ability to dissect and analyse data using SQL, with Python and/or advanced statistical analysis advantageous.
Exposure to the topic of talent through university degree coursework, a relevant internship or first job.
A passion for working in the technology space with evidence as to why.
Results driven with the ability to work at pace, with strong project management skills to roadmap, plan and deliver objectives working with the team.
Professional written and spoken English with excellent presentation skills.
Drive, ambitious and curiosity to own breakthroughs in the talent field.
Ability to travel internationally 2-4 times a year, for company events, occasionally for two weeks.
Nice-to-have skills
Advanced theory of psychometrics
A deep understanding of the topic of intrinsic motivation
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Our Talent Science team ensures that we follow an objective, scientifically rigorous and efficient process to select the very best new colleagues regardless of location, culture or background. With a data centric approach, we examine hiring data to create talent analytics and business intelligence to fuel our decision making on hiring. We leverage data to enable evidence-based decisions, weaving behavioural science throughout our selection process.
Working closely with our Hiring Leadership team, who ultimately lead on hiring, our team ensures that hiring decisions are being made in the right way and that our hiring model supports the selection of world class talent.
We are looking for a set of leaders to support our team growth and to help drive our strategic objective outcomes. This role will report directly to the Global Head of Talent Science.
To be successful you will bring:
Analytical tooling to coach and lead the team
Experience of leading roadmaps and projects
Experience of leading others to achieve exceptional results
Location:
These are remote based positions that are available across the globe.
The role entails
Leading a team to deliver against a set of strategic objectives, with focus on product design and implementation of our roadmap.
Cracking the code on hiring, connecting performance outcomes back to selection methods to ensure we identify and progress exceptional talent.
Designing professional processes and frameworks, allowing efficient delivery of our agenda.
Coaching and mentoring team members to grow and develop skill sets specifically around analytical capabilities and thought leadership, developing training materials and documentation to support team members.
Driving and representing the team in the absence of the Head of, acting as a credible and trusted adviser and an inspiring leader.
Working closely with company leaders to understand, appreciate and communicate our vision for talent at Canonical.
What we are looking for in you
Exceptional academic track record from both high school and university, with an undergraduate degree in a people based subject.
7+ years experience in a Talent function, with a deep appreciation of recruitment and selection and analytics that drive decision making.
Proven analytical ability to dissect and analyse data using SQL. Alternatively use Python, R, SPSS, or, possess the ability to run lookups, indexing, matching formulae with an appetite to learn SQL.
Exposure to BI tools (Superset is our platform).
Exemplary ability to lead and drive others to deliver, including exceptional project management and coaching to lead roadmap execution and delivery.
Exceptional written and spoken English with strong presentation skills for a senior audience.
Sincere personal motivation aligned with our mission.
International travel 2-4 times a year for company events up to two weeks long.
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity.
Reliable, delivering high quality work that builds trust and confidence.
Accessible, collaborating to build products and systems that are usable.
Adroit, blending enthusiasm, knowledge, adaptability, style and character.
Nice-to-have skills
Advanced psychometric skills.
A deep understanding of human behaviour, in particular intrinsic motivation.
Experience of using Superset and/or Greenhouse
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of 2,000USD per year
Bi-annual compensation review
Company recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2024, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Dubai, United Arab Emirates
AHS, a renowned leader in luxury real estate development, is seeking an experienced and driven Project Assistant Vice President (Engineering) to join our dynamic team. In this high-level role, you will play a crucial part in overseeing engineering operations for various luxury development projects, ensuring that all engineering processes align with our standards of excellence. You will collaborate with senior leadership and manage cross-functional teams to deliver projects that meet our strategic objectives.
Responsibilities
Provide strategic leadership and oversight of engineering functions across luxury real estate projects.
Collaborate with project managers, architects, and contractors to ensure engineering designs meet project specifications and timelines.
Develop and implement engineering policies, procedures, and best practices to enhance operational efficiency.
Manage project budgets and resources, ensuring effective allocation and utilization for engineering activities.
Conduct regular project reviews and engineering assessments to identify areas for improvement and risk mitigation.
Foster strong relationships with stakeholders, including clients and regulatory agencies, to ensure compliance and alignment of project goals.
Lead and mentor engineering teams, providing guidance and support for professional development.
Stay informed of industry trends, technological advancements, and regulatory changes affecting engineering in real estate development.
Requirements
Bachelor's degree in Engineering, Architecture, or a related field; a Master’s degree is preferred.
Proven experience in a senior management engineering role within super high rise luxury real estate development (10-15 years)
Strong understanding of engineering principles, practices, and regulations.
Excellent leadership and team management skills.
Demonstrated experience managing complex projects and cross-functional teams.
Exceptional communication and interpersonal abilities.
Ability to think strategically and solve problems effectively.
Proficiency in project management and engineering software tools.
Strong analytical skills with a focus on data-driven decision-making.
Commitment to quality and continuous improvement.
Experience with sustainability practices in engineering is a plus.
Benefits
Why Join AHS?
Innovative Environment
: Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
Career Advancement
: Enjoy opportunities for professional growth and development, with clear path for career progression.
Exclusive Properties
: Work with a portfolio of some of the most prestigious and exclusive properties in the market.
Collaborative Culture
: Join a team-oriented environment where collaboration and mutual support are highly valued.
Client-Centric Approach
: Be part of a company that prioritizes exceptional customer service and client satisfaction.
Competitive Compensation
: Receive a competitive salary and benefits package that rewards your hard work and dedication.
Global Network
: Leverage a robust network of industry contacts and high-net-worth clients.
Cutting-Edge Technology
: Utilize the latest sales management software and CRM systems to enhance your efficiency and effectiveness.
Recognition and Rewards
: Benefit from a culture that recognizes and rewards outstanding performance and achievements.
Work-Life Balance
: Enjoy a supportive work environment that values work-life balance and employee well-being.
Please Note:
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The role of a Partner Marketing Manager at Canonical
Canonical is looking for a channel marketing manager who will be responsible for developing our strategic relationships with a set of global partners . Canonical partners with the leading companies in technology across public cloud (Amazon, Google, Microsoft, Oracle…), silicon (ARM, Intel, Qualcomm, Mediatek, Nvidia, Xilinx…), hardware vendors (Dell, HP, HPE, Lenovo). As our business increasingly depends on partners, the scope of our partnership grows every year (GSI, software vendors, IoT…). We are thus looking for an individual, who will not only drive successful marketing activities with our partners but also shape our partner programs.
Marketers at Canonical are brand stewards and demand creators.They transform complex open-source technology into messages, stories and strategies that shape the market understanding of our vision. Some focus on differentiated product and portfolio positioning; others specialize in account-based engagement, partner and alliance messaging, or product-led growth. Whatever their specialization, each marketer works as part of a cross-functional unit, contributing campaigns and insights that help the company learn and grow faster.
We have a bias for action, focus efforts on the most impactful activities and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works.
Marketers at Canonical don’t just promote open source; they amplify it, ensuring our innovations reach the right people, at the right time, with clarity and purpose from developers to decision makers.
This role reports to the Head of Partner Marketing.
Location:
This role will be based remotely in the Americas region.
What your day will look like
Build joint go-to-market plans with partners, from messaging to pipeline generation
Create and deliver integrated campaigns, product launches, webinar series, industry announcements and core content in collaboration with partners.
Package all of Canonical's product offerings and educational material creatively, from bare metal, AI, Kubernetes...
Continue to grow Canonical's partner ecosystem by delivering partner value
Continue to develop Canonical's partner activities to scale our partner programs
What we are looking for in you
Experience in B2B marketing and experience working with strategic corporate partners to develop co-marketing initiatives.
Strong customer/partner relationship management skills.
Proven analytical skills, able to assess opportunities and make decisions on ROI/advantages of programs & investments.
Willingness to roll up their sleeves.
Exceptional verbal and written communication skills.
Nice-to-have skills
Experience in enterprise software, SaaS or silicon preferred
Track record of delivering strong results and innovation.
Ability to work and thrive in a self-starter, fast-paced and changing environment
Love for diverse work assignments and the opportunity to try new approaches
Growth mindset - someone who is not afraid to think big and take on risk.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.
The company is founder led, profitable and growing. We are hiring a
Business Services Team Manager
to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.
This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.
We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.
This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.
Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.
Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.
Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing
Leadership and accountability
This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.
As a manager, your team would be responsible for
Travel approvals, logistics and operations
Expense review in line with policies
Planning of complex company events four times a year
Company offices that provide executive briefing and operational facilities
Our global duty of care, health and safety programs with comprehensive policies and practices
What we are looking for
An exceptional academic track record from both high school and university
An undergraduate degree in a technical or business subject
Drive, and a track record of going above-and-beyond expectations
Leadership and management skills
Demonstrable good judgement in matters involving money, policy and in-person interactions
Ability to work in a global, multicultural organisation
Excellent interpersonal skills, curiosity, flexibility
Responsibility, accountability, thoughtfulness and self-awareness
Result-oriented, with a personal drive to meet commitments
Ability to travel up to four times a year, for company events up to two weeks long
Additional skills that you might also bring
Travel industry experience
Project management experience
Event management and operations experience
Business and corporate administration experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: United Kingdom
About Your Tasks
Infrastructure Management
Oversee the design, deployment, and maintenance of IT infrastructure, including servers, networks, storage systems, and other hardware and software components.
Develop and implement strategies for infrastructure capacity planning, performance optimization, and disaster recovery.
Ensure high availability and reliability of IT services through proactive monitoring and maintenance practices.
Team Leadership
Lead and manage a team of IT professionals, including network engineers, system administrators, and support staff.
Foster a collaborative and innovative team environment, encouraging professional development and continuous learning.
Set performance goals, conduct regular performance evaluations, and provide coaching and mentorship to team members.
Security and Compliance
Implement and enforce security policies and procedures to protect the organization's IT infrastructure from threats and vulnerabilities.
Ensure compliance with industry regulations, standards, and best practices, such as GDPR, HIPAA, and ISO/IEC 27001.
Conduct regular security assessments, audits, and penetration testing to identify and mitigate risks.
Vendor and Stakeholder Management
Manage relationships with external vendors and service providers, negotiating contracts and ensuring service level agreements (SLAs) are met.
Collaborate with internal stakeholders, including executives, department heads, and project managers, to align IT infrastructure initiatives with business objectives.
Communicate infrastructure status, issues, and recommendations to senior management in a clear and concise manner.
Project Management
Lead infrastructure projects from initiation to completion, ensuring they are delivered on time, within budget, and meet quality standards.
Develop and manage project plans, budgets, and timelines, coordinating resources and stakeholders as needed.
Monitor project progress, identify risks and issues, and implement corrective actions to keep projects on track.
Innovation and Improvement
Stay current with emerging technologies and industry trends, evaluating their potential impact on the organization's IT infrastructure.
Identify opportunities for infrastructure improvement and innovation, driving initiatives to enhance performance, scalability, and efficiency.
Foster a culture of continuous improvement, encouraging the adoption of best practices and new technologies.
Requirements
Education and Experience
Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree or relevant certifications (e.g., Cisco, Microsoft) is a plus.
At least 5-7 years of experience in IT infrastructure management, with a proven track record of leading and managing infrastructure teams.
Extensive knowledge of IT infrastructure components, including networking, servers, storage, virtualization, and cloud technologies.
Experience of technologies such as Veeam, SQL, Office 365, VMware would be advantageous.
Technical Skills
Proficiency in network and system administration, including experience with routers, switches, firewalls, and load balancers.
Strong understanding of virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure, Google Cloud).
Familiarity with IT service management frameworks (e.g., ITIL) and project management methodologies (e.g., Agile, Scrum).
Soft Skills
Excellent leadership and team management skills, with the ability to inspire and motivate team members.
Strong analytical and problem-solving abilities, with a keen attention to detail.
Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.
Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
ГибридMichigan
seniorIkoyi, Nigeria
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