Location: Singapore; Japan; India
Workplace: Remote
ABOUT THE TEAM
The Release Team owns the safe, continuous delivery of ClickHouse Cloud, a managed database platform running tens of thousands of ClickHouse clusters. We are responsible for upgrading and maintaining those clusters at scale, building the internal tooling that makes it possible, and being the last line of defense when something doesn't go according to plan.
ABOUT THE ROLE
This role is an equal split between operational execution and software development. You are responsible for the operational side: coordinating and running upgrades, dealing with edge cases that don't fit the happy path, and keeping tens of thousands of clusters healthy in production. At the same time, you are building and constantly improving the systems that make the next rollout safer and more automated than the last. If you find satisfaction in both writing the playbook and executing it, including the messy parts, this role is for you.
WHAT YOU'LL DO
- Plan and execute rolling upgrades across tens of thousands of ClickHouse clusters, ensuring safety, correctness, and minimal customer impact
- Own the full release pipeline: from pre-upgrade validation and staged rollouts to post-upgrade monitoring and incident response
- Investigate and resolve production issues as part of a regular on-call rotation, including snowflake clusters and edge cases that automation can't yet handle
- Build and improve the internal tooling and automation that makes large-scale database operations reliable and repeatable
- Work closely with the core database and cloud infrastructure teams to identify operational pain points and turn them into solved problems
- Support and educate other engineering teams using our internal tools
ABOUT YOU
- 5+ years of experience operating stateful distributed systems in production, such as databases, message queues, or storage systems
- Hands-on experience running upgrades or maintenance operations on live production data stores, at scale
- Strong production debugging skills; you are comfortable digging into unfamiliar systems under pressure
- Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes
- Software development experience in Go (or strong experience in another language and genuine willingness to learn)
- Experience with ClickHouse preferred (as a user, operator or contributor)
#LI-Remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
О компании и команде
Мы строим собственную платформу корпоративного уровня — enterprise-аналог открытых агентских систем. Ищем сильного DevOps-инженера, которому интересно не только строить и развивать инфраструктуру, но и переосмысливать эксплуатацию с помощью AI-агентов. Мы хотим построить среду, где сильный DevOps + AI работают вместе, а рутинная диагностика, проверки и типовые операции постепенно становятся автоматизированными.
Задачи:
— Развивать и автоматизировать инфраструктуру разработки;
— Улучшать Ansible-подходы, CI/CD и Infrastructure as Code;
— Создавать AI-инструменты для диагностики и эксплуатации систем;
— Строить DevOps-агента, который сможет работать с мониторингом, логами, API, Ansible и runbook;
— Автоматизировать типовые операции и разбор инцидентов;
— Проектировать безопасный harness для AI: права, approvals, audit, dry-run, verification;
— Искать задачи, где AI действительно может ускорить работу инженеров.
Требования:
— Хорошее знание Linux, CI/CD и эксплуатации production-систем;
— Уверенный Ansible;
— Понимание monitoring / logging / observability;
— Docker, Git, Infrastructure as Code, GitLab, Vault, k8s;
— Python/Go (или любой другой язык разработки) для автоматизации и интеграций;
— Опыт работы с современными LLM и AI-агентами либо сильный практический интерес к этому направлению;
— Способность самостоятельно решить сложную инфраструктурную задачу, но при этом задавать себе вопрос: «А как сделать так, чтобы в следующий раз большую часть этой работы смог выполнить AI-агент?»
Условия:
— Официальное трудоустройство и полный пакет социальных льгот (ДМС, компенсация фитнеса/обучения/путешествий, скидки и бонусы от партнеров, специальные условия и тарифы на продукты «Финама»);
— Стабильную заработную плату и социальные гарантии, которые дают уверенность в настоящем и открывают перспективы в будущее;
— Возможность профессионального роста, обучения и постоянного развития в области digital-innovations вместе с дружной командой;
— Лучшие конференции и мастер-классы за счет компании;
— Участие в проектах, которые формируют цифровую трансформацию финансового сектора;
— Гибридный или удалённый формат работы;
— Комфортный офис в центре Москвы с зоной отдыха на крыше, кофе-поинтами с ароматным кофе, а также собственный тренажерный зал;
— Богатую корпоративную культуру: классные внутрикорпоративные мероприятия, сообщества по интересам, возможность проявлять свои творческие, спортивные, интеллектуальные, социальные интересы и участвовать в креативных проектах.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
About the team & role
The
Data Platform
team builds and operates the shared infrastructure that powers how data is stored, moved, and consumed across Alpaca. Our platform supports financial transactions, customer data, API and system events, enriched datasets, and third-party sources that power critical decisions and products for internal teams and external stakeholders. We process hundreds of millions of events each day and that scale continues to grow as Alpaca serves more customers and launches new products.
As a
Senior Data Platform Engineer
, you'll design, build, and operate reliable systems across Alpaca's data platform, from distributed query engines and lakehouse storage to streaming infrastructure, governance, and data serving. You'll also work closely with our AI and Data Science teams to enable agentic workflows and machine learning capabilities. As part of a small team, you'll contribute across multiple initiatives, own projects from design through production, and help shape the future of our platform.
Our team is 100% distributed and remote.
What you’ll do
Design, build, and operate core data platform infrastructure, including distributed query engines, lakehouse storage, orchestration, and streaming pipelines.
Contribute to regional platform deployments, building scalable and repeatable infrastructure using Kubernetes and infrastructure-as-code.
Develop real-time data processing, analytics, and alerting capabilities for operational and product use cases.
Partner with AI and Data Science teams on the platform foundations for agentic workflows, evaluations, and ML lifecycle tooling.
Evolve our data catalog, governance, and access controls so data is discoverable and properly governed.
Own platform reliability through observability, on-call participation, and operational improvements while collaborating with cross-functional teams.
Must-haves
5+ years of experience in data infrastructure, platform engineering, or software engineering, with demonstrated end-to-end ownership of production systems.
Strong Python and SQL skills, with experience building reliable pipelines, services, or platform tooling.
Experience building or operating distributed data systems, such as query engines, lakehouses, or streaming platforms.
Experience operating cloud infrastructure using Kubernetes, infrastructure-as-code, and deployment automation.
Sound operational judgment, clear technical communication, and the ability to collaborate across engineering teams.
Nice to Haves:
Experience with distributed query engines such as Trino, Presto, or Spark, and open table formats such as Apache Iceberg.
Experience with streaming and real-time data infrastructure such as Kafka, Redpanda, Flink, or Debezium.
Experience with AI and agent infrastructure, including MCP servers, retrieval systems, agent observability, or LLM evaluation.
Experience supporting ML infrastructure using technologies such as MLflow, Vertex AI, or similar platforms.
Experience with real-time analytics engines such as ClickHouse, Pinot, or Druid.
Experience designing and operating infrastructure across multiple cloud regions, including workload isolation and cost-performance trade-offs.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Ярославль
Хочешь работать в крупной компании, ценишь стабильность и надежность.
Откликайся!
Обязанности
### **Что нужно делать:**
* осуществлять контрольно-пропускной режим на закрепленном объекте
* защищать объекты, жизни и здоровье сотрудников и клиентов
* проводить проверочные мероприятия по своему направлению согласно инструкциям.
Требования
### **Мы ждем, что ты:**
* специалист со среднем профессиональным образованием и выше
* имеешь хорошую физическую подготовку и отсутствуют ограничения по здоровью.
* готов пройти медицинскую комиссию и сдавать спортивные нормативы
* имеешь опыт работы в силовых структурах с правом ношения оружия или в силовых структурах не менее 1 года
* готов использовать ИИ в ежедневной работе (обучение за счёт компании — есть свои курсы).
Будет плюсом опыт работы в охранной деятельности.
Условия
### **Что мы предлагаем:**
* оклад, годовую премию и ежегодный пересмотр зарплаты
* график работы гибкий: суточный 1/3 или полусуточный
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* быстрый старт карьеры для тех, кто без опыта
* уникальную систему онлайн обучения Сбера для карьерного развития и роста
* подписка Прайм с возможностью совместного использования на трёх близких
* расширенный ДМС и льготное страхование для семьи
* корпоративную пенсионную программу
* вознаграждение за рекомендацию друзей в команду Сбера.
### Присоединяйся к команде Сбера!
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Endpoint & End-User Support
Run the daily operation and maintenance of company laptops (macOS first, plus Windows), mobile devices (iOS and Android), IP phones and other desktop IT equipment.
Handle device imaging and setup, software and hardware installation, configuration, updates, maintenance, troubleshooting and issue resolution.
Create and maintain IT knowledge-sharing documents, SOPs and the service desk knowledge base, and keep improving employees' IT service experience and satisfaction.
Office IT & Infrastructure
Maintain office IT systems: IP phones, video conferencing and wireless presentation systems, printers, CCTV and access control.
Support server room operations, structured cabling, UPS systems, switches, access points and routine inspections.
Test and monitor office Wi-Fi, wired networks and VPN connections daily, troubleshoot network issues, and track infrastructure availability and performance through dashboards and alerts.
Regional Support & Vendors
Support regional offices with IT rollouts, new office setups and on-site project delivery, travelling when required.
Implement Global IT strategies, technical standards, guidelines and solutions.
Manage vendor relationships and coordinate equipment procurement, installation, maintenance and technical support with external service providers.
AI & Automation
Work with teams across the business to find valuable AI and automation opportunities, and deliver them end to end.
Build, test and maintain internal tools, AI agents, AI skills and MCP integrations against REST APIs.
Use AI to improve troubleshooting, ticket handling, documentation and reporting, and measure the impact.
Drive adoption through demos, training and hands-on support, especially for non-technical colleagues.
What We Look For In You
Bachelor's degree or above; computer science, software engineering, networking or related majors preferred.
3+ years in IT support, IT engineering or a similar hands-on technical role. Experience in large IT companies preferred.
Hands-on operation and maintenance experience across Windows, macOS, Wi-Fi, VPN and smart office systems.
Basic knowledge of servers, networking, audio-visual systems and electrical principles, including Windows Server or Linux, virtualisation, backup and restore, switches, VLANs, WiFi controllers, firewalls and VPN.
Software engineering ability: strong Python (or an equivalent language) plus PowerShell or Bash, comfortable with Git and code review, able to build, test, document and maintain internal tools and integrations against REST APIs. Please be ready to share a portfolio, GitHub profile or examples of tools you have built.
Hands-on AI practitioner: a daily user of AI assistants (e.g. Claude, ChatGPT) with effective prompting skills, plus practical experience building AI agents, AI skills or MCP integrations.
Comfortable working directly with business stakeholders to turn unclear requirements into practical solutions, and able to present and train non-technical users. Strong communication, presentation and facilitation skills.
Proactive problem-solver who works well independently and with others, with flexibility on working hours (including evenings and weekends when needed) and on travel to regional offices.
Fluent in spoken Malay, English and Mandarin.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Munich, Germany
D-ploy
ist Anbieter von Informatik-Dienstleistungen mit Hauptsitz in der Schweiz und Niederlassungen in Deutschland, Österreich, USA, der Tschechischen Republik und im Vereinigten Königreich. Seit 2003 haben wir umfassende Kompetenzen in allen Bereichen der IT aufgebaut. Die Kernkompetenz der D-ploy sind IT Dienstleistungen in den Bereichen IT Infrastruktur, Servicemanagement, Engineering, Migration und Operation. Unsere Stärke ist es, Kunden in allen Belangen der IT durch maßgeschneiderte Lösungen zufrieden zu stellen und mit gleichbleibend hoher Arbeitsqualität zu überzeugen. Flexibilität und Innovation sind unsere Markenzeichen.
Wir sind derzeit auf der Suche einem
IT Support Technician
für unser Team in
München, Deutschland
.
Auf Sie wartet ein spannendes Arbeitsumfeld, familiäres Team mit guter Arbeitsatmosphäre und Entwicklungsmöglichkeiten.
Aufgabenbereich
Betreuung und Support von Windows-Endgeräten sowie Mobiltelefonen in enger Abstimmung mit unseren Kunden
Analyse von IT-Störungen sowie eigenständige Fehlerbehebung
Unterstützung von VIP-Anwendern
Support und Wartung von Medientechnik
Unterstützung im Bereich Print Services
Selbstständige Bearbeitung und Durchführung der zugewiesenen Aufgaben
Planung sowie Umsetzung von Software-Rollouts und Updates
Enge Zusammenarbeit mit der Entwicklungsabteilung und weiteren Fachbereichen
Einrichtung und Instandhaltung von Flexdesk-Arbeitsplätzen
Durchführung von IMAC-D Aufgaben (Install, Move, Add, Change, Dispose)
Requirements
Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare, praktisch erworbene Kenntnisse mit mehrjähriger Berufserfahrung
Sehr gute Kenntnisse in Windows 10 und Windows 11
Gute Kenntnisse im Bereich Medientechnik
Erfahrung im Umgang mit mobilen Endgeräten
Kenntnisse in der Verwaltung von Druckern
Kenntnisse in ITIL v3 oder ITIL v4
Erfahrung in der IT-Anwenderbetreuung sowie im Onsite-Support
Freude an der Zusammenarbeit in internationalen Teams sowie Sensibilität und Offenheit gegenüber unterschiedlichen Kulturen
Serviceorientierte, motivierte Persönlichkeit mit ausgeprägten Kommunikationsfähigkeiten
Fließende Deutsch- und Englischkenntnisse in Wort und Schrift
Möglichkeit, einen aktuellen Strafregisterauszug (nicht älter als 3 Monate) vorzulegen
Benefits
Edenred Card (gültig in >16.000 Restaurants, Hotels und Tankstellen in Deutschland)
Fishing for Friends-Programm – unser Empfehlungsprogramm
Gutscheine (B-Day-Gutschein, Hochzeits- und Neugeborenen Überraschung, 5-Jahres- und 10-Jahres-Jubiläums-Überraschung)
Weiterentwicklung und beruflicher Aufstieg
Freundliches und internationales Arbeitsumfeld
Vom Unternehmen gesponserte Veranstaltungen
Is
IT
in your DNA?
Location: London Office
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution
- Build and update internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 4+ years in technical support, developer support, or systems engineering.
- Experience managing and delivering against operational SLAs for enterprise accounts
- Strong hands-on debugging experience with JavaScript, Python, or similar languages, including the ability to read and reason through an unfamiliar codebase.
- Working knowledge of APIs, databases, and Git-based CI/CD workflows.
- Excellent written and verbal communication skills, able to convey technical concepts clearly to both technical and non-technical stakeholders.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.).
- Exposure to cloud infrastructure (AWS, GCP, or similar).
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Senior Technical Customer Experience (CX) Specialist is a highly experienced individual contributor role designed for support operators who thrive in complexity and ambiguity. This role serves as the team’s primary escalation point for the most complex, technical, or nuanced customer issues, while remaining deeply hands-on in the support queue.
As a Senior Technical CX Specialist, you will handle high volumes of sophisticated support cases, lead customer calls, manage bugs end-to-end, and act as a trusted partner to Product and Engineering. You’ll play a critical role in raising the technical bar of the team by mentoring peers, surfacing patterns from escalations, and helping translate hard-earned learnings into scalable improvements.
This role is ideal for someone who loves solving hard problems, operates calmly under pressure, and wants to maximize impact without moving into formal people management.
WHAT YOU'LL DO
ADVANCED SUPPORT & ESCALATION OWNERSHIP
- Own a full, high-volume support queue while consistently handling the most complex, high-impact, or ambiguous customer issues.
- Serve as the senior escalation point for technical investigations, edge cases, and customer-impacting incidents.
- Lead live customer calls to troubleshoot issues in real time, set expectations, and drive resolution in high-stakes scenarios.
- Apply expert-level troubleshooting across product workflows, integrations, APIs, and system behavior.
- Exercise strong judgment in deciding when to resolve independently vs. when to escalate or involve cross-functional partners.
BUG MANAGEMENT & CROSS-FUNCTIONAL PARTNERSHIP
- Partner closely with Engineering and Product on bug investigations, reproductions, prioritization, and resolution.
- Write clear, actionable bug reports with strong reproduction steps and customer impact context.
- Track issues through resolution and communicate updates clearly to customers and internal stakeholders.
- Act as a bridge between technical teams and customers with varying levels of technical aptitude.
TEAM ENABLEMENT & SKILL DEVELOPMENT
- Actively upskill peers by sharing troubleshooting frameworks, product insights, and best practices.
- Serve as a go-to resource for Specialists navigating difficult or ambiguous cases.
- Contribute to internal documentation, playbooks, and troubleshooting guides to scale knowledge across the team.
- Model excellent customer communication, prioritization, and decision-making under pressure.
PATTERN RECOGNITION & CONTINUOUS IMPROVEMENT
- Identify themes, patterns, and systemic issues emerging from escalations and complex tickets.
- Surface actionable insights to CX leadership to inform product, tooling, or process improvements.
- Contribute to initiatives that improve support quality, reduce repeat issues, and increase operational efficiency.
WHAT YOU HAVE
- 4–6+ years of experience supporting complex, AI-powered or machine learning–driven products in a technical customer support environment.
- Proven experience acting as a senior escalation point for complex, technical, or high-risk customer issues.
- Strong technical troubleshooting skills, including comfort working with APIs, integrations, and technical system behavior.
- Experience managing bugs and collaborating closely with Product and Engineering teams.
- Ability to handle high ticket volume while maintaining exceptional quality, responsiveness, and customer empathy.
- Confidence leading customer calls and communicating clearly with both highly technical and non-technical users.
- Strong written communication skills, particularly when documenting investigations or summarizing complex issues.
- Track record of mentoring peers and contributing to team-wide skill development without formal people management responsibility.
- Comfort operating in fast-moving environments with evolving processes and incomplete information.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Global Capacity Manager at Baseten, you will lead the "engine room" of the company, architecting, securing, and optimizing the global GPU fleet that powers our customers' AI workloads. You’ll own the end-to-end journey of capacity management, from securing multi-million dollar GPU clusters to building the automation that ensures 99.9% uptime across multi-cloud environments.
This role is a great fit for entrepreneurial engineers who want to bridge the gap between high-finance asset management and deep infrastructure engineering. You will act as the fleet orchestrator for the world's most advanced chips, ensuring Baseten never experiences a capacity outage while maintaining elite unit economics.
To be clear, this is a high-stakes engineering role. You will be hands-on with Kubernetes
orchestration while also leading specialized pods focused on the next generation of hardware, like NVIDIA’s Blackwell (B200) architecture.
EXAMPLE INITIATIVES
- The B200 Frontier: Architecting the infrastructure readiness and deployment strategy
for Baseten's first Blackwell GPU clusters.
Global Workload Orchestration: Building "Multi-cloud Capacity Management" systems
to move customer workloads seamlessly across regions to optimize cost and latency.
- Precision GPU Triage: Developing automated Go-based operators to identify, cordon,
and repair unhealthy H100 nodes in under an hour.
- The Supply Chain of Intelligence: Partnering with leadership to secure and reserve
dedicated capacity for Baseten’s largest enterprise customers.
RESPONSIBILITIES
- Lead Specialized Pods: Act as the lead for specific GPU pods (e.g., H100 or B200),
managing the full lifecycle of acquisition, air traffic control, and maintenance for those
assets.
- Advanced Orchestration: Execute complex workload migrations and "sticky"
deployment drains, ensuring deployment scheduling rules meet strict regional and
compliance requirements.
- Build for Scalability: Design and implement the "next version" of Baseten’s capacity
management system to handle a 10x increase in GPU volume.
Financial Modeling: Leverage your understanding of unit economics to build ROI
models for GPU spend, ensuring Baseten scales profitably.
- Cross-Team Collaboration: Partner with SRE, Infra, and FDE teams to take discrete
operational tasks off their plate and verify "last mile" follow-through on infrastructure
changes.
- Incident Response: Lead capacity-crunch response by rapidly untainting and re-
coordinating workloads during high-pressure outages.
REQUIREMENTS
- Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics,
or a related field
- 5+ years of professional work experience in a high-growth environment, preferably at a
hyperscaler (GCP, AWS, Azure) or a specialized GPU provider
- Deep expertise in Kubernetes, including hands-on experience with taints, cordons, node
draining, and custom operators
- Demonstrated experience with Go or Python in a production-level environment
Strong financial literacy and the ability to model complex trade-offs between capacity
reliability and cost
- High tenacity and collaborative mindset
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Customer Engineer- Santiago, Chile.
This role will focus on Enterprise Customers in or around Santiago predominately with local only travel envisaged.
About the Role
Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex, Cloudflare is evolving how they partner with customers.
The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.
Team:
GTM (Go-To-Market) organization
Reports to:
Regional Customer Engineering Leader
Structure:
You do not hand off customers after the initial sale.
Role Type:
Quota-carrying technologist using AI workflows to cut down on busywork and focus on high-value architecture.
Key Responsibilities
Technical Validation:
Partner with Account Executives to lead technical discovery, build custom architectures, and run product demos and Proof of Concepts (PoCs) for Security, Networking, and Developer Platforms.
Customer Adoption & Value Realization:
Oversee technical onboarding and implementation. Serve as the main contact for the customer. Monitor health scores and telemetry to speed up time-to-value and fix bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied to new business and account growth. Lead technical Quarterly Business Reviews (QBRs) to show return on investment (ROI) to executives.
Trusted Advisory:
Maintain deep relationships with key stakeholders through every stage—onboarding, maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an AI-augmented engineer. Use AI agents to automate routine tasks like RFP responses, sandbox provisioning, and basic telemetry monitoring.
Minimum Qualifications
Experience:
Background in a customer-facing technical role like Solutions Engineering or Sales Engineering (leveling varies by experience).
Technical Acumen:
Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Communication:
Strong presentation skills to bridge deep tech details with C-suite business strategy.
Strongly Preferred Qualifications (Good-to-Haves)
Cloudflare AI Stack Experience:
Hands-on work with Cloudflare's developer platform and AI tools (Workers AI, AI Gateway, Vectorize) [15].
Applied AI Knowledge:
Experience with prompt engineering, LLM orchestration, or RAG architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Customer Engineer- Bogotá, Colombia.
Local travel only in Bogota and Medellin only
About the Role
Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex, Cloudflare is evolving how they partner with customers.
The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.
Team:
GTM (Go-To-Market) organization
Reports to:
Regional Customer Engineering Leader
Structure:
You do not hand off customers after the initial sale.
Role Type:
Quota-carrying technologist using AI workflows to cut down on busywork and focus on high-value architecture.
Key Responsibilities
Technical Validation:
Partner with Account Executives to lead technical discovery, build custom architectures, and run product demos and Proof of Concepts (PoCs) for Security, Networking, and Developer Platforms.
Customer Adoption & Value Realization:
Oversee technical onboarding and implementation. Serve as the main contact for the customer. Monitor health scores and telemetry to speed up time-to-value and fix bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied to new business and account growth. Lead technical Quarterly Business Reviews (QBRs) to show return on investment (ROI) to executives.
Trusted Advisory:
Maintain deep relationships with key stakeholders through every stage—onboarding, maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an AI-augmented engineer. Use AI agents to automate routine tasks like RFP responses, sandbox provisioning, and basic telemetry monitoring.
Minimum Qualifications
Experience:
Background in a customer-facing technical role like Solutions Engineering or Sales Engineering (leveling varies by experience).
Technical Acumen:
Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Communication:
Strong presentation skills to bridge deep tech details with C-suite business strategy.
Strongly Preferred Qualifications (Good-to-Haves)
Cloudflare AI Stack Experience:
Hands-on work with Cloudflare's developer platform and AI tools (Workers AI, AI Gateway, Vectorize) [15].
Applied AI Knowledge:
Experience with prompt engineering, LLM orchestration, or RAG architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors.
Compensation
Competitive base salary
Variable commission structure tied to commercial targets, adoption milestones, and account expansion
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
HERE IS WHY WE LOVE THIS JOB OURSELVES, AND HOPE YOU WILL ENJOY IT TOO:
- We work on a wide range of IT projects including automation, security, networking, and building integrations.
- We value modern IT tooling and novel approaches to traditional problems.
- We prefer working autonomously and asynchronously, proactively identifying and addressing issues, and operating with a builder's mindset.
- We practice thorough code reviews and have an open design process.
- Our products are loved by their users.
HERE ARE THE PROJECTS YOU MAY BE WORKING ON:
- Administering our core IT stack (Okta, Jamf, Google Workspace, Chrome Enterprise).
- Creating new workflows and integrations both within our IT stack and with other systems and platforms across Teleport.
- Hardening our macOS endpoints and securing our SaaS services.
- Building upon our IT workflow automation tooling written in Go and using Temporal running on Kubernetes.
- Collaborating with the engineering team on dogfooding Teleport, specifically Teleport Identity (identity governance), Teleport Policy (access policies), and Beams (runtime for agentic workflows).
- Governing and securing corporate generative AI usage.
- Providing IT support to internal users as needed.
REQUIREMENTS:
- Strong knowledge of modern IT platforms such as Okta, Jamf, Google Workspace, Google Chrome Enterprise, Zoom, and Slack.
- Hands-on experience administering and hardening macOS endpoints.
- Deep understanding of corporate IT identity, automation, and security concepts.
- Experience (and a preference for) building with IaC/Terraform and CI/CD with GitOps.
- Scripting experience with shell and object-oriented programming experience.
- Experience with Go is a plus.
- Experience with Linux systems administration and engineering.
- Willingness and ability to roll up your sleeves and work on traditional IT tasks when needed, such as managing our internal facing helpdesk.
WHAT TO EXPECT ONCE YOU APPLY:
- You will join a 30-minute intro call where we will walk you through the compensation, interview process, and requirements.
- We’ll invite you to a Slack channel and you’ll work on a coding challenge using Terraform and shell scripts (or Go) on GitHub.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Задачи:
— Подготовка рабочих мест: сборка/апгрейд по заявке, установка ОС (Windows, macOS, Linux), драйверов, корпоративного ПО, антивируса, проверка стабильности работы;
— Подключение и настройка принтеров, МФУ, сканеров;
— Диагностика и устранение простых «железных» проблем: не включается ПК, не видит сеть/принтер, проблемы с мониторами, кабелями, блоками питания;
— Участие в инвентаризации IT‑активов, перемещение оборудования между кабинетами/этажами, организация временных рабочих мест;
— Поддержка пользователей и документирование, регистрация и обработка обращений в Service Desk;
— Взаимодействие с HR-командой по вопросам выходов новых сотрудников, приемка оборудования удаленных сотрудников.
Требования:
— Студент 2–4 курса или оконченное высшее образование (IT, информационные системы, связь, прикладная информатика, смежные направления);
— Уверенная работа с ПК/ноутбуками: установка/переустановка Windows, драйверов, базовая диагностика (POST, BIOS/UEFI, загрузочные носители);
— Понимание устройства ПК: CPU, RAM, SSD/HDD, видеокарта, БП, охлаждение; умение аккуратно подключить/заменить компоненты по инструкции;
— Работа с периферией: принтеры, МФУ, сканеры, веб‑камеры, гарнитуры, док‑станции, мониторы, ИБП;
— Грамотная речь, умение понятно объяснить пользователю, что сделано и что дальше;
— Опрятность, аккуратность при работе с техникой и в офисе.
Будет плюсом:
— Опыт самостоятельной сборки/апгрейда ПК, работы в сервисе/магазине техники;
— Базовые навыки PowerShell/CMD для типовых задач (сбор информации о железе);
— Понимание основ Active Directory: создание пользователей, сброс паролей, группы безопасности;
— Интерес к автоматизации рутины (скрипты, шаблоны, чек‑листы).
Условия:
— Официальное оформление и стабильный прозрачный доход;
— Формат работы – офисный (Мурманский проезд 14/1);
— Возможность остаться в штате после стажировки (6 месяцев);
— Обучение: корпоративный университет, электронная библиотека МИФ, вебинары с экспертами, центр карьерного консультирования;
— Профильное обучение и сертификация;
— Сообщества: школа спикеров, дебат клуб, писатели Хабр, киберспорт;
— Спорт: футбольный, волейбольный и баскетбольный клубы.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Senior Network Engineer leads Wizards of the Coast's enterprise network — datacenters, corporate offices, studios, and AWS cloud. Our stack runs on a Juniper/Mist campus fabric, a Palo Alto Networks security edge, and cloud-native AWS connectivity. You'll set technical direction, drive complex initiatives end to end, and mentor the broader team. Your work keeps the network that connects our datacenters, offices, studios, and cloud environments secure, reliable, and ready to support the teams creating our games.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Own the architecture, build, and roadmap for our Juniper/Mist campus and branch infrastructure, and lead its evolution across sites and business units.
Lead the Palo Alto Networks security stack, from policy architecture to secure-by-design standards across teams.
Own end-to-end AWS cloud network implementation — Virtual Private Cloud (VPC), Transit Gateway, Direct Connect/VPN, Route 53 — and hybrid connectivity, including Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Software-Defined Wide Area Network (SD-WAN) traffic engineering at scale.
Drive automation and AI adoption across network operations, from config deployment to AI-powered monitoring, observability, and root-cause analysis.
Be the go-to for critical issues, and mentor less-experienced engineers through code review, troubleshooting, and skill-building.
What You'll Bring
At least 10 years of experience in enterprise network engineering — routing, switching, wireless — or equivalent demonstrated experience, with deep expertise in Juniper (EX/QFX/SRX, Mist) and/or Cisco (Catalyst, Nexus), plus hands-on work with intelligent ops tools like Mist/Marvis at scale.
Expert-level Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), Software-Defined Wide Area Network (SD-WAN), and load balancing experience, including designing and building these solutions from the ground up.
Extensive Palo Alto Networks firewall experience, including policy architecture and Panorama at enterprise scale.
Proven AWS production experience — Virtual Private Cloud (VPC), Transit Gateway, Direct Connect/VPN, Route 53, security groups, CloudWatch, DNS, Dynamic Host Configuration Protocol (DHCP), IP Address Management (IPAM) — with the judgment to make platform decisions independently.
Hands-on use of AI tools like Mist/Marvis and coding assistants (Claude, Copilot) to power automation and network ops, plus a track record of leading cross-functional work and mentoring engineers.
What Sets You Apart
Active advanced certifications: Cisco Certified Internetwork Expert (CCIE), Juniper Networks Certified Internet Expert (JNCIE), AWS Advanced Networking Specialty, or AWS Solutions Architect Professional.
Prisma Access / Secure Access Service Edge (SASE) deployment leadership, or Palo Alto Cloud Identity Engine (CIE) build ownership.
Terraform or Ansible pipelines you've built and owned in production — not just maintained.
Experience in a multi-studio, multi-business-unit (BU) entertainment or gaming environment, or another complex, highly distributed org.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$119,600
—
$179,500 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure.
This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams.
We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working.
Please note: This position is open to candidates based in the United Kingdom only. Candidates based in the United States or Canada can apply to this posting:
Site Reliability Engineer, Infrastructure Platforms — AMER (Intermediate to Senior Staff)
How our SRE hiring works
Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team.
Recruiter Screen:
A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction.
Core Technical:
The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review.
Hiring Manager Interview:
A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab.
Peer Technical:
Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on.
Skip-Level Interview:
A conversation with a senior leader on values alignment, and how you'll work across teams.
After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time.
We’ll calibrate your level throughout the interview process based on the scope and impact of your experience.
Intermediate: You independently deliver meaningful reliability improvements within a defined area.
Senior: You own complex reliability work end to end and raise the effectiveness of your team.
Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse.
Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale.
What you'll do
Keep user-facing services and production systems reliable, scalable, and efficient
Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
Document runbooks, architecture decisions, and reviews so your findings become repeatable practices
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Experience keeping production systems reliable, combining an operations mindset with real software engineering practice
Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch
The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes
Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
Hands-on experience with at least one major cloud provider (GCP or AWS)
Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
Alignment with GitLab's values and a commitment to working in accordance with them
About the team
Infrastructure Platforms
is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably
GitLab.com
. The organization spans teams across
Production Engineering
,
GitLab Dedicated
,
GitLab Delivery
, and
Developer Experience
, covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering.
We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the
Infrastructure Handbook Page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Chandler, Arizona, United States
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Data Center Technician
to join our team!
About the Role:
Individuals fulfilling this role will be responsible for managing, maintaining, and optimizing the physical infrastructure of our data center operations. The ideal candidate will have significant technical knowledge of server hardware, networking equipment, power and cooling systems, and structured cabling. This role requires a proactive problem-solver with strong leadership abilities, deductive reasoning, and a focus on operational excellence.
What You'll Do:
Hardware Deployment & Maintenance:
Maintain organizational infrastructure including racking equipment, replacing hard drives and other system components
Troubleshoot, repair, and replace defective equipment with minimal supervision
Help manage onsite inventory of hard drives, cables, rails and other spare parts
RMA defective components
Setup, test and activate new equipment via the Linux command line
Data Center Operations:
Work as Backblaze’s physical presence in Data Center Operations
On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely
Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday)
Shifts may include evening and/or overnight shifts
Help with shipping and receiving including moving, packing, and/or unpacking equipment
Follow and improve data center best practices and documentation
Maintain a clean and well-organized work environment
Help with projects to install new systems and services as time allows
Project Management:
Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up.
Full-service execution of new system implementations (from equipment inception to production).
Work with cross-functional teams, including: IT, Neteng, NOC and SRE to test and validate functionality.
Identify opportunities for automation and process efficiency.
Incident response
Respond to and resolve data center infrastructure incidents and Jira tickets.
Troubleshoot and escalate hardware, power, and network issues as needed.
Participate in on-call rotation when needed for incident response.
What we value:
A proactive mindset with a can-do attitude.
Someone who steps up, supports teammates, and shares knowledge freely.
Curiosity, reliability, and a desire to grow technically within the team.
Required Qualifications:
2+ years of experience in data center or server infrastructure roles.
Hands-on knowledge of server hardware and deployments
Proficient with structured cabling, fiber optics, and patch panel management.
Experience with operating systems (Linux and basic scripting).Excellent communication, time management, problem solving and organizational skills
Backblaze Perks
:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Location Requirement:
This position is based onsite in
Chandler, Arizona
and requires regular in-person attendance. Candidates must currently reside within a reasonable commuting distance of the office. Relocation assistance is not available for this position.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $62,000 - $72,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Montevideo
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридПротиворечивые условия: 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ГибридseniorSan Francisco
ГибридSan Francisco
seniorГеография найма не уточнена
seniorКолумбия; Local travel only in Bogota and Medellin only
УдалённоUnited States (Remote)
seniorBoston, Massachusetts, United States
УдалённоseniorПротиворечивые условия: Please note: This position is open to candidates based in the United Kingdom only; Candidates based in the United States or Canada can apply to this posting:
Chandler, Arizona, United States; Relocation assistance is not available for this position