Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an AI Transformation Owner at GitLab, you'll shape your function's AI strategy and build the solutions that deliver it. You are the person responsible for identifying where AI can fundamentally change how your org operates, partnering with your Executive Sponsor to align on the biggest challenges, and driving measurable outcomes against them.
Think of this as a product management role where the product is your org's way of working. You'll manage the full lifecycle: understanding how work flows today, deciding where AI should reshape it, prioritizing what gets built and in what order, and ensuring what ships actually gets adopted. You'll also prototype solutions, configure agents, and prove what's possible before pulling in engineering support to scale it.
You will work closely with an AI Engineer who sits within the Enterprise AI team. Together you form a partnership: you bring the business context, process intelligence, and strategic prioritization. They bring the technical depth, production-grade delivery, and architecture decisions. You'll build working solutions at the no-code and low-code layer, and partner with the AI Engineer on the right approach, tooling, and structure.
What you'll do
Strategy & Prioritization
Own your function's AI strategy,
aligned with your Executive Sponsor and business priorities. Understand which metrics matter to the org, identify what will move the needle, define how you'll measure impact, and track progress over time.
Map how work flows
across your function end-to-end, including the handoffs upstream and downstream to other orgs. Identify where the real constraints are, not just the ones your team can see. Focus on the 100x problems: where could leveraging AI in a workflow let your org execute it orders of magnitude faster, or at 100x more volume than before?
Manage intake
of AI requests, ideas, and pain points from across the function, including via your Champion network. Ensure every team member has a clear route to surface what they need, rather than building independently.
Prioritize strategically
against business outcomes and executive guidance. Hold the line on priorities - we cannot change direction every two weeks - and ensure the AI Engineer's time is spent on the highest-impact work.
Adoption & Change Management
Reimagine, not just automate.
Challenge your org to think beyond injecting AI into existing workflows. Work with Enterprise AI to spot opportunities to fundamentally rethink how work gets done.
Drive adoption and change management
together with the AI Engineer. The best AI solution is worthless if nobody uses it. Create the channels, rituals, and feedback loops that make AI visible in your function: shared spaces for teams to show what they've built, regular office hours, onboarding for new hires, and celebration of wins. Own the rollout and iteration needed to make AI initiatives stick.
Coordinate with Enterprise AI
to ensure your function benefits from patterns, tools, and learnings emerging across other parts of the business.
Build and bridge the Champion network in your function.
Champions are the peer community that extends your reach beyond what you and the AI Engineer can deliver directly. From early in the role, identify and recruit Champions across sub-teams (5-10% time, formally agreed with their manager), run a regular Champion sync, host demos to the wider function, and act as their bridge to Enterprise AI. Champions are not your reports: you coordinate them, you don't manage them. Without this network, your reach is capped.
Hands-On Building & Agent Operations
Build AI agents
using no-code and low-code platforms (e.g. Glean, Workato, similar tools). Go from idea to working prototype without waiting for engineering.
Author and iterate on skills files
that define how AI agents behave. Refine instructions based on real usage and share reusable skills across the function.
Configure MCP servers and tools,
giving agents access to the business systems they need. Partner with the AI Engineer on what to connect and how to do it securely.
Own your function's fleet of agents.
Some agents will be used directly by people in your org. Those that aren't, you own. Either way, you're accountable for their performance: tracking KPIs, running evaluations after model or data changes, and iterating based on what you learn.
Expect to rebuild.
AI tools and models evolve fast. The agent you built last month may need to be replaced, not patched. You should be comfortable sunsetting your own work when a better approach emerges, and helping your org stay current rather than attached to what exists today.
What you'll bring
Business & Strategic
Deep knowledge of your function's operations.
You understand how work moves through your org, where it gets stuck, and why. You can trace a process end-to-end and explain how it connects to the teams around it.
Strategic prioritization skills.
You've managed competing demands before and can make hard calls about what matters most. You think in terms of business outcomes, not activity.
A product management mindset.
You naturally think about intake, backlog, iteration, and adoption. You're comfortable defining success metrics and holding yourself accountable to them.
Strong communication and influence.
You'll be the person saying "not yet" to some teams and "think bigger" to others. You need the credibility and interpersonal skills to make both of those conversations land.
Cross-functional instincts.
You default to understanding how your org's processes affect and are affected by the teams around you - not just optimising in isolation.
Experience building peer networks or communities of practice.
You've recruited and sustained volunteer contributors before, whether as a guild lead, champion program owner, or community organizer. You know how to motivate people whose time you don't directly own.
Hands-On & Technical
Comfortable building with AI tools.
You don't need to write production code, but you should be able to build a working agent, configure a skill, connect an MCP server, and troubleshoot when something isn't working. Think: power user, not software engineer.
Ready to learn fast.
Experience with or willingness to quickly pick up no-code/low-code AI platforms, prompt engineering, and agent configuration. You'll be trained on GitLab's specific tooling, but you should arrive ready to get your hands dirty.
Strong conceptual understanding of AI capabilities
- summarization, classification, generation, automation, agentic workflows - and a commitment to staying current. The landscape shifts constantly. The tools you use today may be obsolete in weeks. You stay on top of new developments so that your org's AI strategy reflects what's actually possible, not what was possible six months ago.
Ability to map data flows
- structured and unstructured. Understand where agents need context, and figure out where humans should interface with automated workflows and at what steps.
About the team
You will partner closely with Enterprise AI within the Enterprise Technology & AI organization, while remaining embedded in your own function. Enterprise AI provides the technical delivery capability, platforms, and patterns. You provide the business context, prioritization, building at the no-code layer, and adoption muscle. Together, you form the core of your function's AI transformation.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's R&D teams depend on a large and fast-growing ecosystem of outside service providers. The biggest and most complex piece of it is Human Data Operations (HDO): vendors that supply the human-generated data, evaluations, and expert feedback our research depends on. Alongside HDO is a growing set of other R&D services, including labs, outsourced and outsourced service providers, and other specialized service partners that our research and special-initiative teams rely on.
We are hiring a Strategic Sourcing Business Partner to own the commercial side of this portfolio. Today these vendors have business owners and Procurement Operations support, this role will drive real ownership of the commercial terms end to end including contracts redlines, deployment of contract templates, and the negotiation.. There is significant untapped value in this portfolio (in pricing, in contract terms, and in vendor performance), and this role exists to go get it.
The job has four parts: run the contracts (redlining, templates, and renewals). This person will lead the commercial negotiations, partnering with the business to positively influence decision-making and deal structure, and manage vendor performance once the deal is signed. Success means moving fluidly between the deal and the relationship: negotiating strong terms, then executing against them through QBRs, SLA enforcement, and escalations as our needs change.
We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI-native sourcing function looks like, including how AI changes deal-making and vendor management itself over the next few years.
How this role fits within Procurement
Procurement Ops Business Partners own the primary relationship with each business vertical and are the front door for intake and day-to-day requests. Strategic Sourcing partners closely with them and owns the commercial outcome: negotiation strategy, contract terms and redlines, contract compliance, ongoing vendor performance, and sustained value creation for the leaders of these verticals working closely day to day with Legal (legal positions, templates, terms), Finance & Strategy (budgets, forecasts, and strategy), and Security / TPRM (risk assessment, approvals, process).
Responsibilities
Contract management and templates
Own the commercial redline for HDO and R&D services agreements (MSAs, SOWs, order forms, amendments, and renewals), partnering with Legal on legal terms, so deals move quickly while maintaining negotiation posture
Build and maintain the template library for these categories (standard MSA and SOW templates, pricing exhibits, SLA schedules, and a fallback playbook) so that most deals start on our paper rather than the vendor's
Run the renewal calendar for the portfolio so that no agreement auto-renews or lapses without a deliberate commercial decision
Keep contract data (rates, volume commitments, SLAs, key dates) current in our contract and intake systems so obligations are visible and enforceable
Negotiations and commercial strategy
Lead pricing and commercial negotiations across the portfolio, from strategy and deal structure through terms, SLAs, and executive alignment; you will personally run the ones that matter most
Build playbooks and Claude-powered tools for redlining, negotiation prep, benchmarking, and vendor reporting that raise the throughput and deal quality of the whole team
Design pricing structures that fit how R&D actually consumes these services (per-unit, per-hour, capacity, tiered, and committed-volume models) and that align vendor incentives with quality and throughput
Build and maintain a competitive bench for every mission-critical category via RFPs and competitive processes: qualified second sources, contracts structured so volume can move as needed, and flexible pricing constructs
Track and report savings, cost avoidance, and improved terms for the portfolio
Vendor management and value creation
Own the vendor management cadence for mission-critical vendors: QBRs, scorecards, SLA and quality reporting, and remedies when performance slips
Manage escalations between R&D teams and vendors and drive them to resolution
Identify consolidation, rationalization, and renegotiation opportunities as volumes shift, and bring executive-ready recommendations to R&D and Finance leadership
Manage TPRM, security, and compliance approvals, audit rights, and data-handling terms in partnership with Security and Legal
Relationships & Partnership
Partner with Procurement Ops BPs and leadership in R&D and special-initiative teams to understand upcoming needs and growth, and get vendor capacity and terms in place ahead of them
Partner with Finance & Strategy on vendor budgets, forecasts, and multi-year cost models for the portfolio
You may be a good fit if you have
7+ years of strategic sourcing, category management, vendor management, or commercial negotiation experience, primarily in services categories (data services, BPO or outsourced operations, lab or research services, managed services, staffing, or similar)
Hands-on contract experience: you have personally redlined MSAs and SOWs, built templates and fallback positions, and know where the commercial value sits in a services contract (pricing exhibits, volume commitments, termination rights, SLAs and remedies, IP and data terms) and when to bring in Legal
A track record of personally leading multi-million dollar services negotiations to strong outcomes, not just managing the process around them
Judgment about where leverage lives and how hard to use it: you can look at a portfolio of many vendors and many concurrent deals and know which ones deserve a deep negotiation and which need a fast, standard path, and you have a reputation with past vendors and colleagues for being commercially tough and fair with partners that need to scale with us
Strong analytical skills: rate and unit-cost analysis, TCO modeling, and pricing model design; you can find the real economics underneath a vendor proposal
Services vendor management experience: SLAs, scorecards, QBRs, and escalations, and how to enforce them without damaging the relationship
Comfort operating at pace: high deal volume, ambiguity, imperfect information, and a bias to execute rather than perfect
Clear, direct communication with executives internally and across the table, including in difficult conversations and escalations
Fluency with AI tools in your daily work and demonstrated experience in rebuilding your own workflows around them
Strong candidates may have
Experience sourcing human data, data labeling, annotation, or evaluation vendors, or comparable BPO and outsourced operations categories, and a point of view on where that market is heading
Experience sourcing lab services, scientific equipment and consumables, robotics or hardware services, or other technical services for a research organization
Experience at a hypergrowth company renegotiating or restructuring vendor pricing and contract structures under the growth curve
Experience standing up sourcing coverage for a category from scratch (templates, playbooks, benchmarks), not just operating within an established program
Experience designing vendor scorecards, SLA frameworks, and performance management programs
Familiarity with the confidentiality, data-handling, and IP terms that matter for research and data vendors
A point of view on how AI will change services vendor relationships and negotiations, backed by things you have actually tried
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Migration Engineer for GitLab Dedicated, you'll partner with customers to plan and deliver migrations from self-managed GitLab to GitLab Dedicated. You'll use GitLab Geo to replicate customer data and move customers onto fully managed, isolated GitLab environments with minimal disruption. You'll balance hands-on technical delivery with clear communication and project ownership, translating each customer's goals, timelines, and constraints into a practical plan and guiding them through cutover and validation.
You'll use infrastructure as code and configuration as code practices, Kubernetes, cloud platforms, and network design to work within existing GitLab Dedicated environments. You'll also improve the tooling, scripts, and runbooks that make migrations repeatable and reduce manual work, while sharing insights from customer engagements with GitLab's Product and Engineering teams.
Lead migrations from self-managed GitLab to GitLab Dedicated using GitLab Geo to replicate customer data
Design migration runbooks and automation for repeatable cutovers, and validate target environments built with Terraform, Ansible, and Kubernetes
What you’ll do
Deliver customer migrations from initial assessment through planning, replication, cutover, and post-migration validation.
Use GitLab Geo to replicate customer data, debug synchronization issues, identify root causes, and keep migrations on track.
Design customer network connectivity within GitLab Dedicated constraints, including virtual private clouds, private connectivity, Domain Name System configuration, and firewall rules.
Apply infrastructure as code and configuration as code practices to interact with and validate existing GitLab Dedicated environments.
Advise customers on migration sequencing, cutover windows, integration requirements, risks, and clear next steps.
Improve migration tooling, scripts, and runbooks to make delivery more reliable, repeatable, and efficient.
Partner with Professional Services, Environment Automation, Product, and Engineering to resolve blockers, share field feedback, and keep delivery consistent.
Manage multiple customer engagements while balancing customer outcomes, delivery priorities, and share technical knowledge with other engineers.
What you’ll bring
Experience delivering customer-facing migration, installation, training, or technical advisory engagements.
Experience using, deploying, or configuring GitLab, with a solid understanding of Git and source control workflows.
Experience with infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
Hands-on experience running Kubernetes workloads in production, including deployments, rollouts, and debugging crash loops, failed health checks, and scheduling issues.
Experience with a major cloud provider such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, along with working knowledge of network design and connectivity.
Ability to read, understand, and modify infrastructure tooling, with familiarity in languages such as Go, Python, or Ruby.
Ability to independently lead multiple customer projects, communicate clearly in written and spoken English, and build agreement in a remote, largely asynchronous environment.
PubSec/Federal experience a plus.
A solution-oriented approach, effective cross-functional collaboration, and a commitment to GitLab's values. Experience with GitLab Geo and replication is helpful, but deep expertise can be developed in the role.
About the team
Migration Engineers are part of GitLab's Dedicated Infrastructure organization. We work with Sales, Professional Services, Environment Automation, Product, and Engineering to coordinate delivery, resolve customer needs, and share field feedback that improves GitLab features and delivery practices. We work remotely and largely asynchronously across regions and time zones, with a focus on reliable delivery and long-term customer success.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$213,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Mexico City; Lima; Asunción; Uruguay; Buenos Aires; Sucre; Panama; San José; puerto rico; Bogotá; San Salvador; lisbon; Greater Toronto Area, Canada; Santiago
Workplace: remote
IDT (www.idt.net) is a communications and financial services company founded in 1990 and headquartered in New Jersey, US. Today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. We are listed on the NYSE, employ over 1500 people across 20+ countries, and have revenues in excess of $1.5 billion.
IDT is looking for a hands-on Mobile Paid Media/Growth Manager to support our marketing team. In this role you will assist in executing and scaling paid campaigns across multiple digital channels, helping grow the user base for two of our flagship apps, Boss Money and Boss Revolution. This is a great opportunity for someone looking to develop their UA skills through smart strategy, continuous testing, and data-driven optimization.
* The interview process will be conducted in English.
What You'll Do:
Support the execution of paid campaigns across multiple channels, including Google Ads, Meta, TikTok, Snapchat, Reddit, X and others, assisting with strategy, setup and daily optimization.
Help develop and execute channel strategies to contribute to user acquisition targets (CPI, CPA, ROAS).
Analyze the full performance funnel from ad impression through install, activation and downstream conversions, connecting paid media inputs to outcomes that inform budget and optimization decisions.
Support creative testing from concept to completion, executing A/B tests and helping establish a structured testing framework.
Monitor and measure creative performance to evaluate how UA optimizations and changes influence results.
Identify areas of improvement by analyzing performance data and converting insights into clear actions.
Support the day-to-day collaboration with designers and creative teams to ensure ad assets are aligned with each app's messaging and audience.
Continuously seek to learn and experiment with new channels, optimization strategies and creative concepts, staying ahead of the latest trends in mobile user acquisition.
Experience or interest in leveraging AI tools to support day-to-day marketing tasks, from creative production and copywriting to campaign workflows and performance analysis.
Requirements:
3+ years managing paid campaigns in a UA, performance marketing or growth role.
B2C + App acquisition experience needed.
Hands-on experience with paid social platforms such as Meta, TikTok, and Snapchat.
Strong analytical mindset with the ability to analyze performance data and turn it into clear optimization decisions.
Fluent in English, written and spoken.
Nice to have:
Experience working with Tableau.
Experience with fintech, remittance, or financial apps.
Familiarity with MMPs.
Experience with additional paid channels, such as Google Ads, DSPs, Reddit, and others, is a plus.
Basic understanding of ASO (App Store Optimization) and its role in driving organic and paid app growth is a plus.
Working knowledge of AI tools for marketing (creative, copy, analysis, or workflow automation).
Experience with influencer marketing.
What we offer:
100% Remote work opportunity for the
Latam region
!
B2B Employment ($, gross).
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
Please attach CV in English.
The interview process will be conducted in English.
Only accepting applicants from LATAM.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia, the Enterprise Implementation Manager (EIM) is the customer's primary point of accountability from contract signature through the life of the relationship. The EIM manages a portfolio of enterprise accounts, leading each customer through onboarding and the technical work required to bring them live — including project managing new data connector builds — but the role exists to protect and grow the value the customer realizes from Arcadia's platform. EIMs proactively build the client relationship, drive adoption, resolve risk before it threatens retention, and act as the customer's trusted advisor long after go-live, ensuring customer value is clearly tracked & regularly reviewed.
The ideal candidate is a relationship-first operator: someone who can run a technical delivery workstream competently, but who is just as comfortable owning a client conversation, coaching a teammate, or spotting an account risk before it becomes a retention problem.
What Success Looks Like
In 3 months
Complete onboarding and current product and enablement certifications; build a working understanding of the platform, data model, and Arcadia's customer success playbooks. The optional Arcadia Certified Professional program is available for continued growth. Shadow tactical client touchpoints and status conversations to learn how EIMs build trust and manage expectations across a client relationship
Take ownership of a defined workstream — for example, project managing a new data connector build — with support from your manager and technical partners
In 6 months
Independently manage cross-team workflows (data integration, configuration, connector builds) while keeping priorities visible and surfacing risk early
Lead tactical client conversations and standing touchpoints, delivering clear, timely updates that keep stakeholders aligned and confident
Proactively identify and escalate delivery or account risk, applying established playbooks to resolve issues efficiently and maintain momentum
Begin building trusted relationships with client stakeholders, understanding their unique technical and business priorities
Contribute to Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), or steering committees for your accounts, and become fluent in maintaining account health scores in Planhat
Build fluency with Arcadia's customer feedback channels, including the Customer Satisfaction Score (CSAT), as part of engaging your accounts
In 12 months
Own a portfolio of enterprise accounts as the primary point of contact — coordinating delivery, connector project management, and ongoing value acceleration & account health under one roof
Drive accountability for on-time, high-quality delivery of commitments, from new data connector implementations to platform adoption milestones
Independently lead recurring QBRs, EBRs, or steering committees, and own the Planhat health score and NPS trajectory for your portfolio, working toward a consistently green status
Partner effectively with the Customer Growth and Retention (CGR) team on renewal and expansion conversations, providing account context and continuity while CGR owns the commercial process
Identify and document process or value improvements, contributing refinements that strengthen delivery consistency and customer outcomes
Share lessons learned and best practices with peers, informally mentoring newer EIMs and Project Associates
What You'll Be Doing
Customer Relationship & Trust
Own a portfolio of enterprise accounts, serving as the customer's primary point of contact throughout the engagement.
Lead tactical status conversations and standing project meetings, delivering clear, timely updates on progress, risk, and next steps.
Facilitate regular touchpoints to align priorities, answer client questions, and maintain stakeholder trust.
Prepare accurate, client-ready documentation and materials that support transparent communication.
Account Health & Governance
Serve as the customer's primary point of accountability for delivery outcomes and overall account health across your portfolio.
Lead recurring QBRs, EBRs, or steering committees with client leadership, tying progress to shared goals, ROI, and next steps.
Maintain each account's health score in Planhat, incorporating usage, engagement, and other signals; own the goal of moving accounts toward a consistently green status. Contribute to your segment's (Core, Enterprise, or National) Net Promoter Score (NPS), which factors into incentive compensation at the segment level rather than by individual account.
Build fluency with Arcadia's customer feedback channels — including CSAT — as part of the company's growing Voice-of-Customer program.
Partner with the CGR team on renewal and expansion conversations, providing account context, continuity, and delivery insight; CGR owns the commercial renewal and upsell process.
Proactively identify and escalate delivery and account risk; apply established playbooks to resolve issues efficiently.
Maintain project and account momentum through consistent follow-through and clear ownership of open items.
Drive accountability for commitments by managing dependencies and communicating progress across all workstreams.
Implementation & Data Connector Project Management
Project-manage new data connector builds and platform configuration workstreams from kickoff through validation and go-live.
Ensure smooth data orchestration through configuration validation, and maintain detailed documentation of process flows and integrations.
Partner cross-functionally with Data & Health Platform (DHP) teams and engineering to resolve data alignment issues and strengthen reporting reliability.
Cross-Functional Coordination
Manage workflows to maintain alignment and efficiency across internal teams, third parties, and the client.
Coordinate delivery activities and track interdependencies so priorities stay visible and risks surface early.
Ensure project team collaboration and escalate promptly if a workstream is tracking behind.
Value Realization & Continuous Improvement
Identify and document process or workflow enhancements that improve customer outcomes and internal efficiency.
Contribute to continuous improvement by sharing refinements and strengthening knowledge capture across projects.
Connect delivery and account activities to the customer's broader adoption and value-realization goals.
Coaching & Knowledge Sharing
Share lessons learned and best practices from client engagements with peers and newer team members.
Apply feedback to continuously refine your own skills and performance, modeling a growth mindset for the team.
AI & Technology Fluency
Thoughtfully leverage AI and emerging technologies to improve outcomes, increase efficiency, and enhance decision-making across your portfolio — for example, in health-score analysis, QBR preparation, and account documentation.
Apply sound judgment around risk, privacy, security, and quality when using AI tools, and continuously build fluency in evolving practices.
What You'll Bring
Bachelor's degree in a related field.
At least 3 years leading account implementation and customer success processes in software/technology, ideally in healthcare, with claims and clinical data integration experience.
In-depth knowledge of project management & customer success principles, tools, and methods; ability to identify and mitigate project- and account-level risk.
Extensive healthcare industry experience, including population health and value-based care; ability to master Arcadia's solutions, client strategic context, and industry trends well enough to advise clients as a trusted partner.
Demonstrated ability to own a portfolio of client relationships over time — not just a project — including retention-oriented communication and stakeholder management.
Willingness and ability to travel to client sites, executive business reviews, and industry conferences — typically quarterly, with increased frequency depending on client activity and event schedules.
Would Love for You to Have
Excellent presentation and communication skills, including the ability to build client-ready materials in PowerPoint, Excel, and Word, and lead meetings with executive, operational, clinical, and technical stakeholders.
Experience with customer health/success platforms (e.g., Planhat) and account health-scoring methodologies.
Experience partnering with a growth, renewal, or account management team on commercial conversations without owning the commercial process directly.
Strong problem-solving, interpersonal, and organizational skills.
A team-first attitude and the ability to foster collaboration within and across project teams, including remote teams.
Experience coaching or informally mentoring less experienced teammates.
What You'll Get
Competitive compensation and strong benefits, including Flexible Time Off
Employee-driven programs and initiatives for personal and professional development.
Membership in the talented, energized, diverse, and purpose-driven Arcadian Community
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Go To Market ("GTM") Systems builds and runs the platform that Sales and contracting operate on, a production Salesforce org plus a growing portfolio of custom internal applications and agents. These systems process revenue-impacting transactions, guide critical business processes, and produce data the rest of the company runs on. Today the path from request, development, test, and pull request to production push is manual and slows the team down rather than speeding it up.
We are hiring a DevOps / AgentOps engineer to build and run that path. You will stand up and maintain an AI-first CI/CD pipeline covering both Salesforce and custom application code. This release pipeline will support three modes: fully agentic, human-in-the-loop, and AI-assisted. Anthropic is an unusual place to do this. Our own frontier models are part of the toolkit and the question we want you to answer is what a delivery system looks like when you design it for agents and humans working side by side rather than retrofitting agents into a pipeline built for humans alone.
You will work closely with a team of business systems analysts, software engineers, and integration engineers to develop the solution to accelerate their everyday work. The pipeline you build is the one path to production for a system under audit, so the guardrails, approvals, and audit trail are part of the product, not an afterthought.
Key responsibilities
Design, build, and operate the CI/CD pipeline for a production Salesforce org and a portfolio of custom internal applications, from branching and validation through deploy and rollback
Define how a change is classified and routed into an agentic, human-in-the-loop, or AI-assisted lane, what gates each lane passes through, and how a change escalates between lanes when validation fails or risk changes
Build the agent operations layer: what agents are scoped to do in the pipeline, what tools and permissions they hold, how they are sandboxed differently for Salesforce and custom-app work, and what they are not trusted to do unsupervised
Implement approval workflows that keep PR review and business sign-off as distinct gates, with clear rules for which changes need which, who is asked, and what evidence they see
Own environment strategy, secrets handling, deploy observability, and kill-switch and rollback mechanics across all three lanes
Produce the audit trail and evidence a SOX-scoped platform needs
Measure and report on the pipeline itself: lead time, failure rate, share of work moving through each lane, and where humans are still doing work an agent should be doing
Pair with engineers on the team as they move onto the pipeline, and turn what you learn from them into better defaults
Minimum qualifications
Have built and run a CI/CD pipeline for a team, including the branching model, merge gating, and rollback path, and can explain the choices you made and what you would change
Have hands-on experience with Salesforce deployment mechanics (metadata API, source-tracked development, org-to-org promotion) or a comparable enterprise platform
Work fluently with AI coding tools and agentic workflows, and have opinions about which kinds of engineering work belong in the hands of an agent, which need a human review, and where the boundaries are
Design for the failure case: you think about blast radius, sandboxing, permissions, and what happens when an automated change is wrong before you think about the happy path
Are comfortable working across GitHub Actions or a comparable CI system, infrastructure as code, and the scripting needed to glue platforms together
Write clear design documents and can defend a design to engineers, business approvers, and auditors in language each of them will accept
Preferred qualifications
Have shipped agents or automation that operate inside a production system of record, and have dealt with what happens when they misbehave
Have operated a platform under SOX or a similar audit regime and know what evidence a change-management control actually requires
Have experience with Salesforce DevOps tooling (Gearset, Copado, sfdx-based pipelines) and know where those tools stop and custom work begins
Have run a migration from ad hoc or manual deploys to a governed pipeline and can talk about how you kept a team shipping while you did it
Have built approval or notification workflows in Slack or a comparable tool that people actually used
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
Sr. Director of Commercial and Legal Affairs
About Backblaze
Backblaze is a public company that makes storing and using data astonishingly easy. When our founding team got together, they committed to helping people save their data. Today, the Backblaze Storage Cloud provides a foundational platform around the world for a broad community of developers, IT generalists, entrepreneurs, and individuals who seek the easy, affordable, trusted solutions we provide.
We have managed to nurture a team-oriented culture with amazingly low turnover. Our approach is guided by honesty, transparency, and a commitment to doing the right thing. Our customers are happy, and so are our coworkers: in the most recent “Great Place to Work” survey, 97% of our team rated Backblaze as “a great place to work.” Check out what our employees are saying on Glassdoor!
About the Role
We are seeking a Sr. Director of Commercial and Legal Affairs to lead and oversee Backblaze’s commercial, privacy, and product legal functions. This is a people leader role that will serve as a strategic business partner across Sales, Product, Engineering, Security, and Compliance.
The ideal candidate is a highly experienced commercial lawyer with a strong track record of drafting and negotiating complex technology transactions, including enterprise and strategic partnership deals. This role also requires fluency in privacy and data protection issues and hands-on experience advising product and engineering teams throughout the product lifecycle.
This position will play a critical role in enabling scalable growth while thoughtfully managing legal and regulatory risk as Backblaze continues to expand globally. This role includes people management responsibilities and will lead, mentor, and develop attorney(s) and legal professional(s) supporting commercial, privacy, and product work.
This role reports to the Head of Legal & Compliance and is fully remote (US-based).
What You’ll Do
Commercial Leadership and Deal Execution
Lead the company’s commercial contracting function, serving as the primary legal owner for complex, high-value, and strategic transactions.
Draft, review, and negotiate a wide range of sophisticated commercial agreements, including enterprise SaaS agreements, MSAs, SOWs, partnership and channel agreements, reseller agreements, professional services agreements, consulting agreements, and related technology transactions.
Act as the senior escalation point for complex or high-risk negotiations, providing strategic guidance to Sales, Business Development, and executive stakeholders.
Ensure commercial terms align with Backblaze’s business objectives, risk tolerance, and long-term growth strategy.
Privacy and Data Protection
Provide practical, business-oriented legal advice on global privacy and data protection matters, including GDPR, CCPA, and other applicable data protection regimes.
Oversee and support the development, negotiation, and maintenance of data protection agreements, privacy terms, and related contractual frameworks.
Partner closely with Security, Compliance, and Product teams to assess privacy risk and ensure data protection obligations are integrated into business processes and products.
Product and AI Counseling
Serve as a trusted legal advisor to Product and Engineering teams, advising on product design, feature development, and launches from inception through release.
Counsel on issues related to data use, AI and machine learning, intellectual property, open source, and regulatory considerations impacting product development.
Advise on the commercial, privacy, and contractual terms for AI features and AI-driven workloads, and help the business adopt AI responsibly and at speed.
Help teams identify and mitigate legal risk while enabling innovation and speed.
Process, Playbooks, and Scale
Lead the development and continuous improvement of commercial playbooks, templates, policies, and negotiation frameworks to support efficient scaling.
Optimize contracting processes to improve speed, consistency, and quality while maintaining appropriate controls, including through the use of AI-enabled contracting and legal tooling.
Partner with Legal Operations to enhance tooling, workflows, and reporting related to commercial and privacy matters.
Stay current on legal and regulatory developments relevant to cloud services, SaaS, privacy, AI, and technology transactions.
Cross-Functional Leadership
Act as a trusted partner to Sales, Product, Engineering, Marketing, Finance, Security, and other cross-functional teams.
Provide training and guidance to internal stakeholders on contracting best practices, privacy requirements, and risk awareness.
Collaborate closely with other Legal and Compliance leaders to ensure alignment across the broader legal function.
People Leadership and Team Development
Lead and manage legal professionals supporting commercial, privacy, and product counseling functions.
Provide mentorship, coaching, and performance management to support professional growth and high-quality legal work.
Set clear priorities, allocate work effectively, and ensure consistent, high-impact legal support across the business.
Partner with members of the Legal & Compliance team, as well as senior leadership, on team planning, resourcing, and process improvements as the function scales.
The Right Fit
Deep experience drafting and negotiating complex commercial agreements, including enterprise customer and strategic partnership transactions.
Strong understanding of SaaS business models, cloud services, and technology transactions.
Solid working knowledge of global privacy and data protection laws, with the ability to translate legal requirements into practical business guidance.
Demonstrated experience providing product counseling to product and engineering teams.
Fluency in the legal issues raised by AI, including AI in products, AI-assisted contracting, and AI governance, or a strong interest and demonstrated ability to build depth in this area quickly.
Excellent business judgment and the ability to manage competing priorities in a fast-moving environment.
Proven ability to lead, influence, and collaborate across functions and levels of seniority.
Clear and effective communicator who can translate complex legal issues into concise, business-friendly advice.
Hands-on, pragmatic, and solutions-oriented, with a strong sense of ownership and accountability.
Prior experience managing, mentoring, and developing legal team members in an in-house environment.
Qualifications
J.D. degree and active U.S. bar membership in good standing.
10 or more years of relevant legal experience, with substantial experience negotiating and leading complex technology transactions, including enterprise SaaS agreements and strategic partnerships.
Meaningful in-house legal experience, preferably at a high-growth technology or SaaS company.
Strong experience supporting enterprise sales motions, partner and channel relationships, and global commercial operations.
Working knowledge of global privacy and data protection laws, with experience advising on data protection obligations in commercial agreements and product offerings.
Experience providing practical legal guidance to product and engineering teams throughout the product development lifecycle.
Familiarity with, or genuine willingness to develop fluency in, AI and its legal, privacy, and commercial implications, and comfort using AI tools to work more efficiently.
Prior experience managing, mentoring, or developing legal team members, or demonstrated readiness to take on people management responsibilities.
Backblaze Perks
Great healthcare benefits (100% healthcare premiums for family)
Competitive compensation
401K matching
RSU equity awards
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus
Commuter benefits
Culture that supports a healthy work-life balance
The base pay range for this position is
$210,000 - $264,000
.
At Backblaze, we value being fair and good to our customers, partners, and employees. That is why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socioeconomic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
Location: Remote-Friendly (Travel-Required) | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Governments do some of the most consequential work there is: deciding benefits claims, getting veterans to care, investigating financial misconduct, running unemployment insurance, and producing the analysis that world leaders act on. Anthropic's public sector team exists to put Claude in the production path of that work. In the US and some allied governments, Claude is already in daily use across major agencies and US states.
The next steps need a particular kind of product manager: someone who can walk into an institution they have never worked with, sit with the people doing the work and find, alongside them, the workflow that matters. The best government products we know of started as an idea that came out of the room rather than a requirements document.
The scope is large: a product portfolio here is a set of governments rather than a feature area. A year in, success looks like agencies delivering services more effectively because public servants are doing core parts of their job with Claude in the loop, and at least one thing that you learn from them shipping to every Anthropic enterprise. That is a lot of surface; you will have to choose where to go deep, and we will back the choice.
We are hiring across civilian, state and local, govtech, and national security portfolios and will match you to one on background and interest. Some portfolios require eligibility for a US security clearance, though most do not. You would be among the first product managers on the team, working with a dedicated engineering and research team and with the policy, go-to-market, customer success, and applied AI leads who already spend their days inside these agencies.
In this role, you will:
Alongside GTM, run discovery inside government institutions to find where Claude belongs in the production path of their work, then shape the product around what you find
Own product decisions for our government models and product offerings and the agency workflows built on top of them
Spot the government needs worth generalizing and carry them into Anthropic's broader roadmap. Many of Anthropic’s commercial features started as public-sector customer problems
Help Anthropic navigate government compliance regimes
Partner with our cloud and integration partners
You may be a good fit if you:
Have shipped successful products end-to-end. We weigh product judgment above any domain credential
Can point to something you built that was your idea: it came from watching people work rather than from a requirements document
Get things done through teams that don't report to you. In addition to the dedicated team, this role runs through a variety of partner teams inside Anthropic and many offices inside each agency.
Move on your own clock. You have shipped in an organization with a fast cadence, or you set the pace in an environment that didn't
Have built domain intuition fast in large enterprises that do not resemble each other
Are a US person. We have agreements with the US Government that mandate this for these roles.
Strong candidates may also have:
Roughly 7+ years building and shipping products, or equivalent scope
Real intuition for how government operates, earned either from the inside or at a digital services organization or by building products public servants actually use
Taken a public-sector or field requirement into a commercial product that succeeded
Fluency with AI products: evaluations, model behavior as part of the product surface
Shipped inside a FedRAMP, classified, or comparable compliance boundary
Negotiated with or steered large partners such as cloud providers or systems integrators
An active TS/SCI security clearance with the US government (relevant for only some roles)
Ability to travel up to 25% of the time
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United Kingdom; Ireland; Poland
Workplace: Remote
As a Staff Software Engineer on Coder’s Agentic Engineering team, you’ll shape the systems behind our agentic development experience. You’ll work across the agent harness, integrations, and workflows that connect agents with real development environments.
You’ll stay hands-on while setting the team's technical direction. You’ll lead complex work, make sound architectural decisions, and help other engineers do their best work.
WHAT YOU’LL DO HERE
- Set technical direction across Coder’s agent harness, integrations, and workflows.
- Design and build production systems in Go, with work across React and TypeScript where needed.
- Evolve agent execution, tool use, context management, streaming, and long-running workflows.
- Extend our provider-agnostic architecture as models and capabilities change.
- Lead complex projects from early ambiguity through production.
- Raise the engineering bar through design reviews, code reviews, and technical mentorship.
- Partner with Product and Design on clear, useful agent experiences.
- Improve the reliability, performance, and operability of agentic systems.
WHAT WE’RE LOOKING FOR
- Deep experience building and operating production software systems.
- Strong hands-on experience with Go.
- Experience with React and TypeScript.
- Hands-on experience building systems around LLMs and agentic workflows.
- Experience with model APIs, tool calling, context management, or agent loops.
- Strong distributed systems knowledge.
- Working knowledge of AWS.
- A track record of setting technical direction without formal authority.
- Strong architectural judgment and comfort working through ambiguity.
- Someone who makes the engineers around them better.
OUR TECH STACK
- Backend: Go, Postgres
- Frontend: TypeScript, React
- Infrastructure: AWS, Kubernetes
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience building coding agents, developer tools, or cloud development environments.
- Experience with agent tools, or multi-agent systems.
- Experience building abstractions across multiple model providers.
- Deep experience with AWS, Kubernetes, Docker and Linux.
- Open-source contributions or experience working directly with customers.
Coder’s agentic architecture is provider-agnostic. The foundation is already built; this role helps decide how it evolves, where we invest, and how we keep it reliable as the space moves quickly.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Senior Program Manager
within GitLab's Enterprise Technology organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our enterprise IT strategy. You'll serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams.
You will operate at the intersection of IT, Finance, Legal, Product, and Business operations, bringing structure and clarity to programs that span multiple domains and functions. Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programs moving, risks surfaced, and stakeholders informed.
What you'll do
Own end-to-end program management for large-scale or high-complexity Enterprise Technology & AI initiatives, including scope definition, roadmap development, resource planning, and delivery tracking
Define and communicate clear success metrics for each program, reporting status and risk to Enterprise Technology & AI leadership on a regular cadence, and escalating issues with recommended paths forward
Partner with business and technology stakeholders to develop a deep understanding of underlying problems, desired outcomes, and solution trade-offs
Drive cross-functional alignment by facilitating decision-making, resolving dependencies, and maintaining momentum across distributed teams
Recommend and implement improvements to program governance frameworks, intake processes, and ways of working across the CIO org
Translate complex technical and business requirements into clear, actionable work plans accessible to both technical and non-technical audiences
Anticipate risks and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery
Model GitLab values and remote work best practices, contributing to a high-trust, async-first team culture
What you'll bring
6+ years of program management experience, with a strong track record delivering large, cross-functional Enterprise Technology & AI programs
Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems
Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product
Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed
Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences
Familiarity with Enterprise IT domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)
Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus
Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation
About the team
The
CIO Enterprise Technology & AI
team is GitLab's central engine for improving the systems, data, and AI capabilities that support how we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely.
You'll join a team that partners closely with
Finance, Sales, Marketing, People, Product, and Security
to turn business strategy into scalable, reliable technology solutions. The work is broad, visible, and deeply cross-functional, which makes strong program leadership essential. In this role, you'll help teams stay aligned, make progress across complex initiatives, and bring transparency to how strategic work gets delivered across the organization.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Summary:
Lead the Build team within GitLab Delivery, accountable for the strategy, execution, and operational excellence of the systems that turn GitLab source code into secure, verified, and distributable artifacts for Self-Managed and other delivery targets. The role owns the build platform foundations that make component delivery faster, more consistent, and more self-service for development teams, while ensuring artifacts are reliable for customers to install and operate.
Key Responsibilities:
Lead the Build team roadmap across UBT, TUBE, and the broader build platform.
Own delivery of GitLab distributable artifacts, including packages, container images, and cloud marketplace images.
Drive a build-once, deploy-everywhere model across Omnibus, CNG, and future delivery targets.
Lead centralized dependency management and coordinated dependency updates across components.
Ensure supply chain security through SBOMs, provenance, vetted dependencies, and compliant build isolation.
Create self-service onboarding paths with standard CI templates, documentation, and paved paths.
Improve build quality and consistency through unified build environments and validation.
Establish observability, dashboards, and metrics for build pipelines and platform impact.
Partner across Delivery and adjacent teams to unblock onboarding and reduce coordination overhead.
What you'll bring:
Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy
Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there
Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps
A history of building and managing high-performing, accountable team cultures, including managing out when necessary
Comfort driving complex projects to completion without relying on a dedicated TPM
Experience leading distributed and remote teams effectively
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Staff Software Engineer – Data
Do you want to join a team of talented engineers building the next generation of real-time data platforms that power analytics and data-driven experiences across PlayStation? As part of our Data Platform team, you will play a key technical leadership role in designing and evolving the Real-Time Analytics Platform (RTAP), enabling high-throughput, low-latency analytics and stream processing at PlayStation scale.
The Software Engineers within our Platform Engineering Group design, build, document, and operate large-scale distributed data platforms that support real-time and near real-time analytics across PlayStation. You will solve complex distributed systems challenges, evolve our streaming and analytics architecture, integrate AI-powered platform capabilities, and improve scalability, reliability, performance, and developer productivity.
We’re looking for someone who is passionate about distributed systems, real-time analytics, and building scalable data platforms. You will work closely with Engineering, Product, Infrastructure, Security, and Data Engineering teams to shape technical strategy, influence architecture across organizations, mentor engineers, and help drive the long-term evolution of PlayStation’s data platform.
Responsibilities
·
Design, build, and operate large-scale distributed data systems that power real-time and near real-time analytics,, and data-driven applications across PlayStation.
·
Lead the architecture and evolution of RTAP’s stream processing and analytics platforms, improving scalability, reliability, performance, and developer productivity.
·
Own critical platform capabilities end-to-end from architecture and implementation through production operations, performance optimization, reliability, and lifecycle management.
·
Build and optimize distributed data services using technologies such as Apache Flink, Spark Structured Streaming, ClickHouse, and Apache Druid to support high-throughput, low-latency workloads.
·
Partner with Data Engineering teams to integrate batch and streaming workloads using modern lakehouse architectures and build interoperable, scalable data platforms.
·
Build AI-powered capabilities to automate engineering workflows, improve data quality, simplify platform operations, accelerate troubleshooting, and enhance developer productivity.
·
Establish technical standards and engineering best practices for distributed systems, stream processing, data modeling, query optimization and platform reliability.
·
Mentor engineers across the organization by reviewing architecture, designs, and code while raising the technical bar through coaching and technical leadership.
·
Partner with Product, Infrastructure, Security, and Platform Engineering teams to define long-term technical strategy and deliver scalable platform capabilities aligned with business priorities.
·
Investigate and resolve complex production challenges involving high-throughput, low-latency distributed systems, ensuring high availability and operational excellence.
·
Participate in the team's production support and on-call rotation, leading incident response, conducting root-cause analysis, and implementing reliability improvements that strengthen the platform over time
·
Evaluate emerging technologies and distributed data platforms, recommending investments that improve scalability, reliability, developer productivity, and cost efficiency.
Requirements
·
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
·
8+ years of experience designing and building large-scale distributed systems, with expertise in real-time data processing, analytics, or data platform engineering.
·
Strong proficiency in
Python
, with experience building production-grade distributed systems and data processing applications. Experience with
Scala
is beneficial for supporting and evolving existing platform components.
·
Hands-on expertise designing and operating large-scale stream processing applications using
Apache Flink
,
Apache Spark Structured Streaming
, or equivalent distributed streaming technologies.
·
Production experience designing, operating, and optimizing distributed analytics platforms using
ClickHouse
,
Apache Druid
, or equivalent high-performance OLAP/analytics databases, including query optimization, data modeling, and performance tuning at scale.
·
Experience building and consuming event-driven data pipelines using
AWS MSK
,
Apache Kafka
, or equivalent messaging platforms, with a focus on developing reliable, scalable data processing applications.
·
Experience applying
AI/ML techniques and modern AI tooling
to automate engineering workflows, improve data pipelines, simplify platform operations, and enhance developer productivity.
·
Strong systems design skills with the ability to evaluate architectural trade-offs across scalability, latency, throughput, consistency, reliability, and cost.
·
Demonstrated technical leadership through architecture ownership, mentoring engineers, and influencing technical decisions across multiple teams.
Nice to Have
·
Experience with
Databricks
,
Apache Iceberg
, or modern lakehouse architectures, with the ability to design and integrate batch and streaming workloads into scalable, production-grade data platforms.
·
Experience building or operating
multi-tenant, self-service data platforms
supporting multiple engineering organizations.
·
Experience collaborating with globally distributed engineering teams across multiple organizations and time zones to deliver shared platform capabilities and drive technical alignment.
Your First 90 Days
30 Days:
Develop a strong understanding of the platform’s architecture, capabilities, engineering practices, and roadmap.Begin contributing to architecture discussions, feature development, design reviews, and production support.Build relationships within the team as well as across the Data Platform organization.
60 Days:
Take technical ownership of a major platform capability or architectural area.
Identify opportunities to improve scalability, performance, reliability, or developer productivity.Collaborate with Data Engineering, Infrastructure, Product, and other partner teams on cross-platform initiatives.
90 Days:
Lead the design and delivery of key roadmap initiatives for the team..Influence technical direction across teams and mentor engineers on distributed systems and platform engineering best practices.Establish clear architectural recommendations for the next phase of the platform’s evolution.
In 90 days, you will have a detailed understanding of the
Real-Time Analytics Platform
and its role within PlayStation’s broader data ecosystem. You will be comfortable owning complex distributed systems initiatives, partnering closely with Product and Engineering teams, and driving large-scale solutions from architecture through production delivery.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$198,200
—
$297,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, Canada; Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Backend Engineer (Python) in GitLab's Agent Foundations stage, you'll go beyond using AI tools. You'll help build the foundations for GitLab's agentic AI experiences: the platform that lets AI agents work across the whole software delivery lifecycle, not just write code. That covers the reusable building blocks agents and flows are made from as well as our core harness, Duo Developer.
Most of your work will be backend engineering in Python, using libraries such as LangGraph to build secure, reliable and scalable features in our AI Gateway. You'll also work across the stack where needed. You'll work closely with engineers across the stage and other AI Engineering teams. This is a high-visibility area where GitLab's core platform meets its AI strategy.
What you'll do
Develop, ship and maintain features for the Duo Agent Platform in the Duo Workflow Service, the AI Gateway and, where needed, the GitLab monolith. Keep them secure, well-tested and performant.
Build and improve agentic flows and their reusable parts with LangChain and LangGraph, including the Flow Registry.
Work with Product Management, UX, frontend, backend and AI specialists to refine requirements and ship improvements in small iterations.
Design, implement and review APIs (including GraphQL and REST) and the backend logic behind them, with reliable, scalable and clear contracts for clients such as the GitLab monolith, IDE extensions and Duo CLI.
Improve and extend automated testing (pytest and other frameworks), including evaluations of agent and flow behavior, to strengthen quality and give developers faster feedback.
Share standards, patterns and learnings with other engineers to raise the bar for responsible AI integration and evidence-driven engineering.
Join Tier 2
on-call rotations
to troubleshoot production issues, contribute to root cause analysis, and improve observability and resiliency.
Keep an eye on the competitive landscape to help keep GitLab's agent platform best-in-class as more work becomes agentic.
What you'll bring
Experience building and maintaining production Python backend applications, including APIs, asynchronous or background processing, and data models.
Experience with LLM application frameworks such as LangGraph, or designing and shipping AI-powered backend features or harnesses.
Skill in designing or extending APIs (REST, GraphQL or gRPC) with attention to scalability, maintainability and backward compatibility.
Comfort working across the stack in a mature codebase. Familiarity with Ruby on Rails and/or JavaScript and Vue is a plus.
Experience finding and fixing performance bottlenecks in applications.
Clear written and verbal communication, including technical proposals and documentation, in a remote, async, cross-functional team.
Openness to learning and to applying skills from related technologies or fields.
About the team
The
Agent Foundations stage
builds the foundations for GitLab's agentic AI experiences. We provide the platform, catalog and execution features that help teams deliver resilient agents and flows to customers. The stage has three groups: Agent Developer, AI Catalog and Agent Execution. Between them, they own the GitLab Duo Developer foundational flow and the Flow Registry; the AI Catalog, including custom agents, custom flows and external agent integrations; and agent execution, agent tools and agent observability.
Our engineers work async-first across EMEA, AMER, and India timezones. We work with teams across AI engineering and the rest of GitLab so the Duo Agent Platform can power many of GitLab's AI features.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Berlin Office; Norway; Netherlands; Portugal; Germany; Finland; Denmark; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
We’re now looking for a Sales Enablement Manager to make sure our GTM team scales just as fast - and just as effectively.
🎯 Your main goal will be to enable GTM teams to close more deals faster by providing the knowledge, resources, and training they need to succeed at every stage of the buyer journey.
You’ll be helping us build on early-stage existing foundations (onboarding, certifications, tooling) and take it to the next level as we scale. This is a high-impact, hands-on role with a direct line to revenue outcomes.
🚀 BUILD ONBOARDING THAT SHORTENS RAMP TIME AND BOOSTS IMPACT
- Design and deliver world-class onboarding for new GTM team members across Sales, Customer Success, and Solutions Engineering.
- Track and continuously improve ramp time through tailored strategies and performance feedback loops.
- Collaborate with leadership to define what “great” looks like across roles and build onboarding paths accordingly.
📚 CREATE SCALABLE ENABLEMENT PROGRAMS THAT DRIVE REVENUE
- Translate product updates, GTM strategies, and technical concepts into clear, actionable content.
- Identify knowledge gaps and build role-specific enablement initiatives to address them.
- Design certifications and training frameworks (e.g. demo, discovery, technical proficiency) to ensure consistency and quality across the field.
🎤 RUN HIGH-IMPACT ENABLEMENT EVENTS AND INTERNAL COMMS
- Support the planning and execution of team-wide enablement moments like SKOs, regional kickoffs, and quarterly readiness sessions, partnering closely with sales and revenue leadership on strategy and messaging.
- Act as the voice of enablement for GTM teams, making sure they have the right information at the right time, through the right channels.
- Partner closely with Product, Product Marketing, and RevOps to sync launches, messaging, and process changes.
📊 MEASURE WHAT MATTERS AND MAKE ENABLEMENT A GROWTH DRIVER
- Define and track KPIs to demonstrate enablement’s impact on sales productivity, pipeline velocity, and deal size.
- Build a competency scorecard with GTM managers to support coaching and performance management.
- Use insights from sales calls, Gong data, and product usage to continuously refine your programs.
REQUIREMENTS
MUST-HAVES
- 🧠 Sales enablement experience in PLG SaaS: You have 4+ years of enablement experience at fast-growing SaaS companies, ideally building enablement from scratch in a PLG environment.
- 💼 Deal complexity experience: You've enabled teams selling mid-market to enterprise deals (6 to low-7 figures).
- 🧑💻 Technical buyer fluency: You understand how to sell to technical personas (CTOs, engineering managers) and can translate that into training that resonates with a technical AE audience.
- 📚 Learning program design: You’ve built high-quality, scalable training programs tailored to different GTM roles and seniority levels.
- 🗣️ Strong communicator: You excel at turning complex technical concepts into clear, compelling, and actionable content for sales teams.
- 🧘 Organized and proactive: You’re structured, self-directed, and take ownership without needing hand-holding.
- 🤝 Customer-first mindset: You focus on enabling the team to better articulate our value and deliver better buyer experiences.
NICE-TO-HAVES
- 🤖 Passion for automation and AI: You’re excited by the space we’re building in — and it shows.
- 🔧 Familiarity with n8n: You’ve used the product (or are eager to start).
WHY JOIN US?
This is your chance to build something from the ground up: a high-leverage enablement function in a high-growth company, with a direct line to revenue impact. You'll be joining a supportive, fast-moving, and collaborative team where enablement is viewed as a strategic lever — not a support function. Help us scale our product, our message, and our people.
Apply now — and help us turn our GTM teams into a world-class sales engine.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Technical Deployment Lead on the Forward Deployed Engineering team, you will lead the delivery of custom agentic AI solutions for enterprise customers. You'll own high-value engagements where we collaborate directly with customers to build and deploy agents into their most critical business processes
Each engagement runs from SOW through production deployment. Forward Deployed Engineers build the technical solution; you drive the delivery plan, product scoping, stakeholder relationships, and the organizational complexity of deploying agents into complex enterprise environments.
You need to be credible in architecture conversations with engineering leads and equally comfortable running executive briefings with C-suite sponsors. You won't write production code, but you'll pressure-test technical decisions and make real-time trade-offs on scope and priority when things go sideways on an engagement.
This is also a builder's role. We're in the early innings of an emerging motion - the playbooks, the delivery patterns, the repeatable IP that makes the next engagement faster and better don't exist yet. The TDLs who thrive here are the ones who get that codifying what works is as important as the engagement in front of them right now.
Responsibilities
Own the technical delivery plan for each engagement. Work from the signed SOW to a sequenced roadmap with clear milestones, dependencies, success criteria, and value hypotheses that FDEs execute against.
Lead delivery discovery. Map customer workflows and constraints in depth, pressure-test the scoped MVP against what you find, and shape the solution architecture with the FDEs.
Run day-to-day engineering execution. Drive delivery across Anthropic and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
Own product scoping during delivery. Author requirements, prioritize the engineering backlog, manage scope against success criteria, and hold the bar for what good looks like for the people and enterprises who will use the product.
Own the customer relationship throughout delivery. Lead executive briefings, manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders.
Own value measurement and ROI. Define impact hypotheses, set baselines and KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors.
Contribute reusable delivery patterns. Capture what works on your engagements and feed field signal to the Programs Leads, Product, and Research.
Navigate enterprise and regulatory complexity. Security reviews, legal approvals, procurement processes, compliance requirements, and organizational dynamics.
Manage scope and change. Handle evolving requirements, set expectations, negotiate contract modifications, identify risks early, and escalate with clear context when needed.
Run engagement-level delivery operations: sprint ceremonies, milestone reviews, and engagement reporting that feed the team's post-sales cadence and dashboards.
Travel to customer sites. Build relationships, unblock delivery, and accelerate adoption. (up to 25–50% travel expected).
You May Be a Good Fit If You
Have led AI/ML engagements/deployments, whether as a founder, data scientist, engineer, researcher, or in a professional services or consulting role.
Operate like the CEO of your engagement. You take initiative without a mandate, make decisions with incomplete information, and lead rather than wait for instructions.
Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments.
Have experience in a specialized vertical (life sciences, pharmaceutical, retail, mining, agriculture, etc.).
Can navigate architecture discussions with engineering stakeholders, evaluate technical trade-offs, and pressure-test technical decisions. You won't write production code, but you will own the technical direction of engagements alongside FDEs.
Have a track record delivering complex, high-stakes technical projects for enterprise clients where outcomes depended on tight coordination and fast decision-making - ideally across multiple workstreams in regulated industries.
Have executive presence - polished, credible, and comfortable representing Anthropic to senior leaders in high-stakes environments.
Thrive in ambiguity and bring structure where none exists.
Have a builder's mindset - you're here to create a function, not just join one.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£165,000
—
£230,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Batumi, Georgia; Tbilisi, Georgia; Antalya, Türkiye; Cluj-Napoca, Romania; Bromolla, Sweden; Bucuresti, Romania; Rome, Italy; Berat, Albania; Dubai, United Arab Emirates; istanbul, Türkiye; Istambul, Türkiye; Ankara, Türkiye; Istanbul, Türkiye; Sofia, Bulgaria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poland; Poznan, Poland; Warsaw, Poland; Porto, Portugal; Port Vila, Vanuatu; Podgorica, Montenegro; Pilsen, Czechia; Lisbon, Portugal; Riga, Latvia; Barcelona, Spain; Madrid, Spain; Tenerife, Spain; Tiraspol, Moldova, Republic of; Nicosia, Cyprus; Almaty, Kazakhstan; Astana, Kazakhstan; Athens, Greece; Baku, Azerbaijan; Belgrade, Serbia; Bratislava, Slovakia; Bucharest, Romania; Budapest, Hungary; Dnipro, Ukraine; Erevan, Armenia; Kharkiv, Ukraine; Ljubljana, Slovenia; Sarajevo, Bosnia and Herzegovina; Skopje, North Macedonia; Banská Bystrica, Slovakia; Toshkent, Uzbekistan
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a
dedicated
Technical Support Engineer / Linux Systems Administrator to join one of our
clients' teams
. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Key Responsibilities
Infrastructure Collaboration:
Work within the technical team to administer and maintain GNU/Linux operating systems and virtualized/containerized environments (OpenVZ, KVM, Docker, etc).
Web Hosting Operations:
Participate in the deployment, management, and troubleshooting of industry-standard control panels (like cPanel/WHM, Plesk) within shared hosting environments.
Application & Web Stack Support:
Troubleshoot and optimize web applications built on common web technologies, frameworks and CMS platforms (WordPress, Laravel, etc.). Assist clients and resolve complex issues related to PHP, with knowledge of Node.js and Python stacks considered a strong plus.
Network & Security Operations:
Help configure and maintain network protocols, firewalls, and WAFs (ModSecurity, Imunify360). Work with the team to identify, respond to, and mitigate security incidents (malware, phishing, DoS, etc.).
Mail Server Administration:
Troubleshoot mail flow and deliverability issues, you are already familiar with Exim, Dovecot, SPF, DKIM, DMARC, and the use of external mail relays.
Performance & DevOps:
Contribute to routine service monitoring and execute performance tuning across Apache, Nginx, LiteSpeed, and database engines (mainly MySQL/MariaDB, and rarely PostgreSQL and Redis).
Reliability & Migrations:
Support infrastructure projects, including migration of hosting accounts, VMs, and mail systems. Assist in testing and implementing disaster recovery, backups, failovers, and caching/CDN strategies.
Required Qualifications
Experience:
Several years of hands-on experience in the web hosting industry in both technical support and system administration.
OS Mastery:
Advanced proficiency in Linux system administration and troubleshooting. Familiarity with Windows Server environments (including IIS, MSSQL) for cross-platform support cases.
Hosting Stacks:
Deep understanding of the cPanel/WHM ecosystem, CloudLinux (LVE, CageFS, Selectors), PHP configuration, and typical shared hosting constraints and workarounds. In addition to proven expertise configuring, managing, and troubleshooting HTTP web servers (Apache, Nginx, LiteSpeed, etc.).
Web Technologies:
Strong grasp of web server mechanics, relational/NoSQL databases, and the ability to debug complex web apps at the server level.
Networking Fundamentals:
Solid understanding of TCP/IP, DNS, and network protocols.
Communication:
Strong ability to manage escalated support tickets and collaborate with peers to provide custom technical solutions for clients.
Nice-to-Have
Automation & Scripting:
Proficiency in writing Bash scripts, Python utilities, and utilizing Ansible playbooks to help the team automate routine deployments and maintenance tasks.
Billing & Integration:
Experience with WHMCS backend architecture and custom module integrations.
Hardware & Architecture:
Familiarity with high-density enterprise server architectures and large-scale account consolidation workflows.
Multilingual Support:
Professional fluency in English is highly advantageous for internal documentation and diverse client communication.
Location: Poland; Romania
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About the SignNow team:
We are a passionate and ambitious team of 100+ people on a mission to succeed with our award-winning signature solution – SignNow.
SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow.
And now, we are looking for a Senior Technical Support Specialistwho is prepared to contribute to the next chapter of our company's growth.
What you'll be working on:
- Handle complex web support cases for enterprise and sales-assisted accounts
- Lead and participate in client calls with Tier 1 accounts independently
- Collaborate with GTM team (Sales, CSM) on escalated enterprise issues
- Identify, document, and escalate product bugs and feature requests to engineering and product team
- Investigate and troubleshoot technical issues related to SignNow web platform, integrations, and workflows
- Ensure timely follow-up and resolution on all assigned cases within SLA requirements
- Maintain clear and professional written communication with customers throughout the full case lifecycle
What we expect from you:
- Education: Bachelor's degree or equivalent practical experience
- Experience: 3+ years in B2B SaaS support, minimum 2 years with enterprise / Tier 1 accounts
- Language: English — fluent, professional level for written and verbal client communication
- Technical: Familiarity with APIs, integrations, SaaS platforms; Intercom or similar CRM preferred
- Strong communication and client management skills — must be able to run enterprise calls independently
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Tokyo
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう!
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. The Partner Account Manager represents Wrike in all activities associated with partner recruitment, partner business development, and partner support. The primary responsibility of the role is to help grow partner sales. This is accomplished through multiple activities, including developing strategies with partners for differentiation, market penetration, and revenue/margin growth as tools to achieve and surpass quota.
You will be responsible for strengthening relationships between partners and Wrike teams, including but not limited to Sales, Partner Marketing, Partner Success, and Partner Operations, with the ultimate goal of strengthening long-term relationships between Wrike and our partners.
In addition to driving partner motion, this hybrid role may directly manage a select portfolio of key enterprise accounts as a dedicated Account Manager, taking full ownership of direct customer revenue and expansion for accounts that act concurrently as customers and strategic partners. The range of partners includes certified Resellers, System Integrators, and Wrike Strategic Partners.
Your Impact:
Hybrid Key Account Ownership:
Function as the primary Account Manager and Partner Manager for designated dual-relationship enterprise accounts, balancing direct customer sales expansion (upsell/cross-sell) with strategic partner enablement and co-selling.
Competitive Selling:
Differentiate Wrike’s solution from competitor solutions when addressing defined, short-term/tactical projects or specific tactical needs.
Consultative Selling:
Understand customer and/or partner industry dynamics and quickly learn their specific strategies, priorities, and challenges. Start with the customer/partner point of view and fit the Wrike solution/advantage into that picture.
Orchestrating Resources:
Persistently lead, influence, and choreograph cross-functional and partner selling teams to ensure that customer expectations and agreements are met or exceeded.
Partner/SI Leverage:
Strengthen existing partner/SI relationships by crafting a productive cadence of interaction with them around current and future sales opportunities.
Partner/SI Management:
Develop a detailed business plan, including organizational charts and strategic and tactical goals. Develop and leverage strong sponsors/advocates to expand presence and relationships with key line-of-business decision-makers across the partner organization.
Pipeline Development and Management:
Proficiently leverage daily interactions with partners and customers to develop new relationships and listen for new opportunities. Manage and scale enterprise deal pipelines.
Product Knowledge:
Develop a detailed understanding of the positioning and business value of Wrike’s products and solutions. Apply an in-depth understanding of Wrike’s product, programs, sales methodology, and licensing to address sophisticated partner and customer issues.
Enablement & Growth:
Drive and lead continual training activities that articulate Wrike’s strategic direction, product and technology roadmaps, go-to-market planning, and demand creation. Independently develop a plan for overall channel partner sales growth.
Your Qualifications:
Fluent in Japanese and English.
Years of experience in sales or channel marketing within the High Tech industry, with experience in both direct enterprise sales and channel sales.
Bachelor’s degree or equivalent work experience.
Background working for alliance/channel partner organizations or managing complex, dual-model enterprise accounts.
Standout Qualities:
Deep understanding of how partners make money in a channel ecosystem alongside direct SaaS selling dynamics.
Experience working with top Japanese partners like Dentsu, SoftBank would be highly desirable.
Solid grasp and knowledge of Wrike’s product and value for customers.
Ability to navigate complex corporate structures where accounts operate simultaneously as buyers and co-sellers.
Strong financial savvy to hold strategic business discussions with C-level stakeholders across both customer and partner functions.
Highly adaptable to changes in business direction, products, and needs from both a customer and partner perspective.
Team Dynamics:
You will work with Wrike teams, including but not limited to Sales, Partner Marketing, Partner Success, and Partner Operations, as well as cross-functional and partner selling teams.
Our Work Style:
This hybrid role combines partner management with the direct management of a select portfolio of key enterprise accounts. It includes partner recruitment, partner business development, partner support, direct customer sales expansion, strategic partner enablement, co-selling, pipeline management, and continual training activities.
Benefits & Perks:
18 Company Holidays + Paid Vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health & Accident Coverage
Life & Long-Term Disability Insurance
Corporate Pension w/ Wrike Contribution
Commuter Allowance
Your recruitment buddy will be
Tripti Sachan
, Senior Recruiter.
#LI-TS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
География найма не уточнена
УдалённоRemote, United States; We work remotely and largely asynchronously across regions and time zones, with a focus on reliable delivery and long-term customer success; The base salary range for this role’s listed level is currently for residents of the United States only
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
United States, San Mateo, CA; Experience collaborating with globally distributed engineering teams across multiple organizations and time zones to deliver shared platform capabilities and drive technical alignment
УдалённоRemote, Canada; Remote, Poland; Remote, United Kingdom; Our engineers work async-first across EMEA, AMER, and India timezones
УдалённоBatumi, Georgia; Tbilisi, Georgia; Antalya, Türkiye; Cluj-Napoca, Romania; Bromolla, Sweden; Bucuresti, Romania; Rome, Italy; Berat, Albania; Dubai, United Arab Emirates; istanbul, Türkiye; Istambul, Türkiye; Ankara, Türkiye; Istanbul, Türkiye; Sofia, Bulgaria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poland; Poznan, Poland; Warsaw, Poland; Porto, Portugal; Port Vila, Vanuatu; Podgorica, Montenegro; Pilsen, Czechia; Lisbon, Portugal; Riga, Latvia; Barcelona, Spain; Madrid, Spain; Tenerife, Spain; Tiraspol, Moldova, Republic of; Nicosia, Cyprus; Almaty, Kazakhstan; Astana, Kazakhstan; Athens, Greece; Baku, Azerbaijan; Belgrade, Serbia; Bratislava, Slovakia; Bucharest, Romania; Budapest, Hungary; Dnipro, Ukraine; Erevan, Armenia; Kharkiv, Ukraine; Ljubljana, Slovenia; Sarajevo, Bosnia and Herzegovina; Skopje, North Macedonia; Banská Bystrica, Slovakia; Toshkent, Uzbekistan
УдалённоseniorPoland; Romania
Tokyo; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations