Location: Ciudad de México, Mexico
Workplace: on-site
El Agente de Soporte Tier 2 es responsable de resolver los casos escalados desde Tier 1 que requieren mayor análisis, investigación y dominio de los productos y procesos de NOVACARD. El trabajo se gestiona íntegramente en nuestro Tier 2 Issue Tracker, donde cada caso se registra, se documenta con seguimientos y se cierra dentro de los tiempos de servicio (SLA) definidos.
Buscamos una persona organizada, analítica y orientada a resultados, capaz de manejar un volumen constante de casos sin descuidar la calidad ni los plazos. El desempeño se mide con indicadores objetivos del tracker (resolución, tiempo promedio y cumplimiento de SLA), que también forman la base del esquema de bonos.
• Atender y resolver tickets escalados desde Tier 1, investigando la causa raíz de cada caso.
• Registrar cada caso en el tracker con la información, prioridad y clasificación correctas.
• Documentar el avance mediante seguimientos oportunos, manteniendo un historial claro y auditable.
• Gestionar la cartera de casos abiertos de forma proactiva para evitar vencimientos de SLA.
• Coordinar con otras áreas (operaciones, riesgo, sistemas) cuando un caso lo requiera.
• Cerrar los casos con el estado correcto y la resolución debidamente justificada.
Apoyar a colegas actualizando casos compartidos cuando sea necesario
Formación y experiencia
• Escolaridad: bachillerato concluido; licenciatura (trunca o terminada) en administración, finanzas, sistemas o afín es deseable.
• Experiencia: 1 a 2 años en atención a clientes, soporte o contact center, idealmente con manejo de escalaciones o casos de segundo nivel.
• Sector: experiencia previa en banca, fintech, medios de pago o tarjetas es una ventaja importante.
• Herramientas: manejo de hojas de cálculo (Google Sheets / Excel) y sistemas de tickets o CRM.
Conocimientos y habilidades técnicas
• Capacidad de análisis y resolución de problemas para identificar la causa raíz de un caso.
• Comprensión de tiempos de servicio (SLA), prioridades y flujos de escalación.
• Atención al detalle en el registro y documentación de la información.
• Buena redacción para dejar seguimientos claros y profesionales.
• Comodidad trabajando con datos, estados y métricas de desempeño.
Habilidades personales
• Organización y gestión del tiempo para manejar múltiples casos en paralelo.
• Orientación a resultados y a la mejora continua de indicadores.
• Comunicación clara y empatía con el cliente y con el equipo.
• Autonomía y responsabilidad sobre la cartera de casos propia.
• Trabajo en equipo y disposición a apoyar casos compartidos.
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
As a Senior Software Engineer in Payward Services you'll build and scale the systems that make this platform work under the hood, from real-time coordination across services to the infrastructure enterprise partners depend on to move money and assets safely, at scale, every day. We’re looking for builders who thrive in ambiguity, move quickly with ownership, and care deeply about creating robust solutions.
THE OPPORTUNITY
- Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact.
- Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security.
- Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions.
- Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture.
WHAT YOU BRING
- 5+ years of software engineering experience
- Proficient in writing network services or asynchronous code in Rust
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
- Provide mentorship to other engineers while contributing to defining the technical culture
NICE TO HAVES
- Experience building B2B focused products, ideally in the fintech or crypto space
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Bengaluru, Karnataka
Workplace: Remote
ROLE SUMMARY
The Staff Solutions Architect is Temporal's primary customer-facing technical leader within the Banking team, with a focus on the APJ (India) region. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
WHAT YOU’LL DO
- Collaborate with prospects to determine if their applications fit Temporal’s platform well.
- Educate customers and prospects on the technical benefits and limitations of Temporal’s platform and cloud service.
- Position Temporal as a leading solution against competing technologies and architectural patterns.
- Foster an environment within customer engineering organizations to increase the adoption and expansion of Temporal in production environments.
- Partner closely with Account Executives to develop and execute comprehensive account plans.
- Manage and nurture relationships with technical decision-makers within customer organizations, ensuring they fully leverage Temporal’s capabilities.
WHAT YOU’LL BRING
- Reside within Bangalore, India.
- Exceptional technical communication skills, including presenting, whiteboarding, and writing.
- Deep understanding of distributed system technologies, design principles, and best practices.
- Proficiency in building application prototypes and providing design, development, build, and deployment guidance using one or more of Temporal’s supported languages: Java, Golang, TypeScript, Python, C# or PHP.
- Firm grasp of operational considerations in production environments, such as security, reliability, performance, cost management, and operations.
- Ability to provide insightful advice on architectural topics, including application patterns and platform architectures.
- Experience with at least one major cloud provider and familiarity with commonly used application development and production services.
- Serve as a strategic technical advisor to Sales Account Executives, assisting with scoping and sizing opportunities and offering guidance on technical fit and challenges.
NICE TO HAVE
- Prior experience with FinTech and/or FinServe.
- Likes to learn new technical topics, often directly from Engineering
- Can come up to speed without any sales-specific training (i.e., from docs, videos & conversations)
- Partners well with engineers working at customer organizations
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Chicago, IL
Our formula for success is to hire exceptional people, encourage their ideas and reward their results.
As a
Venture Capital Analyst Intern,
you will collaborate with the investment team to research key themes and investment opportunities from early stage to growth. The ideal candidate will have meaningful exposure to private company investing and a passion for quantitatively and qualitatively evaluating investment opportunities in the venture capital landscape. This internship will provide meaningful exposure and responsibility to make an impact on a growing team. Prior interns have spent time supporting portfolio companies by assisting with financial models and pitch presentations while also researching new opportunities in the FinTech and capital markets ecosystem. In addition to a summer of meaningful work, you’ll have plenty of time to explore the city with organized social events to make the most of your 10 weeks with us.
How you will make an impact…
Underwrite and evaluate investments based on risk and return fundamentals
Assist with deal structuring and the evaluation of term sheets, including modeling the economics of deal structures in Excel and the impact on returns
Prepare discounted cash flow, competitive market and development model analyses for current and pipeline opportunities
Join meetings with current and pipeline company management teams and co-investors
Assist in the preparation of pitch decks for pipeline opportunities and follow-on investments in current portfolio companies
What you bring to the team…
Bachelor’s degree in finance, business administration, economics, accounting, or liberal arts graduating between
December 2027
and
June 2028
A minimum GPA of 3.5 on a 4.0 scale (or equivalent)
Limitless curiosity about business models, competitive dynamics and innovation
An interest in diving deep in more than one investment category, gaining exposure to companies across the financial technology landscape including, but not limited to cryptocurrency, capital markets infrastructure and financial enterprise software
Passion for high quality work and the ability to relentlessly pursue continuous improvement
An interest in pursuing personal and professional growth by learning new principles
Excellent behavioral and communication skills
Familiarity with Microsoft Office — specifically PowerPoint and Excel
Work authorization in the United States without the need for sponsorship
About your future team…
DRW Venture Capital
is a private investor in financial and enterprise technology. Our team focuses on businesses that will benefit from our engagement beyond capital: as a client, as a liquidity provider, through our review of new products, and through our deep industry expertise. Our portfolio comprises ~25 companies including NinjaTrader, OpenFin, BitGo, Pico, Talos and TradingView.
What to expect during the internship…
Meaningful Work:
You’ll primarily focus on a single challenging and wide-ranging research project to complete during your time here, in addition to intensive day-to-day work alongside the investment team. In conjunction, these promote a comprehensive learning experience while providing you with meaningful work experience.
Community:
Throughout the summer, we host a variety of educational, social and team-building activities to foster friendship and camaraderie with your fellow intern class.
Housing:
DRW provides fully furnished apartments located close to the office –making your morning commute as easy as possible.
Mentorship:
You’ll build a professional relationship with an experienced mentor in your field. Mentors and mentees meet to discuss goals, challenges and professional development and explore the city together at our mentor outings.
Education:
As technology continues to drive the trading industry forward, both in terms of new products and transaction methods, the future will present us with unique opportunities and challenges. To prepare you for how technology will continue to impact trading’s future landscape, you will complete an options course framed from a developer’s standpoint to help you visualize how your technology solutions will be used in real time. As the trading industry continually evolves, both in terms of new products and transaction methods, the future will present us with unique opportunities and challenges.
The annual base salary for this position is $80,000.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-DNI
Location: Cyprus
Workplace: hybrid
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We're looking for an AI Engineer to join our AI Platform team, which builds and operates the generative AI pipelines powering our products, many of which involve financial and trading data, terminology, and specifications. You'll join a small high-impact team where you'll have real ownership from day one.
You'll work across our broader AI-platform portfolio: prompting and prompt evaluation, agentic systems, MCP tooling, and evaluation pipelines: writing backend Python on top of LLM providers like OpenAI, Anthropic, and xAI. This is an applied engineering role focused on shipping and maintaining production LLM systems.
This role is hybrid, based in our Limassol office.
Tasks:
Design, build, and maintain LLM-powered features and pipelines for our generative AI products, including those handling financial and trading content
Develop and improve agentic systems and multi-agent workflows, including integrations using MCP (Model Context Protocol) servers/tooling
Write production-grade backend Python services on top of LLM provider APIs (OpenAI, Anthropic, xAI) and/or on-premise LLMs
Build and iterate on prompt engineering and prompt-evaluation pipelines, including structured output generation and validation
Take prototypes and proofs-of-concept and turn them into reliable, maintainable production services
Monitor and manage LLM cost, latency, and reliability trade-offs across pipelines
Collaborate closely with a small, senior AI Platform team on architecture, code review, and technical direction.
Requirements:
Production LLM experience: You've shipped real, live features using OpenAI and/or Anthropic APIs, or with on-premise/open-weight LLMs, not just experimentation or side projects
Hands-on experience building multi-agent systems or workflows and working with MCP servers
Strong Python & software engineering fundamentals (2–4+ years): REST APIs, SQL, Docker, git, and concurrency, with a demonstrated ability to take projects from prototype to maintainable production service
Practical LLM engineering skills: Comfortable working with structured outputs, prompt evaluation, and cost-aware design decisions in real systems
English fluency (written and verbal).
Nice to Have:
Prior experience working in fintech
Finance/markets knowledge: tickers, earnings, technical indicators, forex/CFDs
Quant background
Experience with model fine-tuning/training, RAG, or LLM optimization techniques
Track record in Kaggle competitions focused on LLMs or multi-agent frameworks
GPU infrastructure experience: provisioning GPU compute or serving open-weight models (e.g., Hugging Face inference)
Experience with Kubernetes, Kubeflow, or Airflow
Data analysis and statistics experience
Experience with cloud platforms (AWS, GCP, etc.)
Fluent Russian.
We know the combination of production LLM engineering and finance-domain knowledge is rare. If you're a strong AI/LLM engineer without a finance background, we still want to hear from you.
What we offer:
Hybrid work model in our brand-new office in Limassol.
Health insurance and mental health services.
13th salary and 21 vacation days per year.
Sick leave without medical certificate: 3 days per quarter.
Catered lunches in the office.
Tuition reimbursement (kindergartens/schools).
Onsite Gym.
Corporate events and workshops.
Bonuses for special events (e.g., child's birth).
Birthday and anniversary gifts.
Company-provided laptop.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Japan
Go-to-Market (GTM) Manager (Japan/Asia)
Location: Tokyo, Japan (must be based in Japan)
Reports to: Head of Marketing & Growth
About Startale
Startale Group is a Japan-born global startup in onchain finance (Web3/blockchain), on a mission to build the next civilization by bringing the world onchain. We're vertically integrated by design — the chain (Soneium, our Ethereum L2 with Sony Block Solutions Labs; Strium with SBI), the currency (JPYSC stablecoin), onchain finance infrastructure, and the consumer super-app that ties it together, Startale App.
Raised ~¥10B (~$65M) in Series A from Sony, SBI and others
Startale App: 210,000 monthly users
At WebX (July 2026) we announced Startale OFK (onchain finance infrastructure) and the Visa-enabled Startale Card
~65 people across 20 nationalities; English is our working language
The world is moving from paper to online to onchain. We're building the products that make that shift usable for everyone — and Startale App is where real users meet it.
About the Role
We're hiring a Go-to-Market (GTM) Manager to own how Startale App reaches, converts, and keeps users. This is a product-growth role, not a communications or PR role: you live in the funnel, the experiments, and the metrics. You'll take payments products and features to market, decide who they reach first and what makes them stick, and help create onchain financial products that people use every day.
Startale App is early, growing fast, and aimed at millions of users. You'll help build the growth engine from an early stage.
Priorities shift with the market and with regulation, and you will often be directly involved in choosing what a good strategy looks like. In your first six months you might:
Identify core regions for Startale App to expand in.
Plan and run various product launches such as the Startale Card in Japan and other key markets
Have a firm understanding of demand and needs of users in core regions, and provide product optimisation feedback to drive onboarding and conversion.
Run a campaign tied to a real spending moment, and measure impact against company OKRs.
What You'll Do
Payments & Card Growth
Drive adoption of the Visa-enabled Startale Card: acquisition, activation, first transaction, and repeat usage.
Grow stablecoin payments and on- and off-ramp usage, and treat conversion at each step as a number you own.
Build campaigns around real spending moments, including yen-dollar settlements.
Bring proven playbooks from crypto card programs and exchange growth teams, and adapt them to Japan.
Growth Marketing
Run acquisition, activation, engagement, and retention across organic, community, and paid channels.
Partner with Product to sharpen onboarding and the end-to-end user journey.
Find the leverage points across the lifecycle and push conversion up continuously.
Design and run experiments and A/B tests, and let the results decide.
Product Marketing
Turn technical product updates into content users understand and act on — landing pages, blog, email, social, in-app, and announcement copy.
Run competitive research and user insights to keep positioning sharp.
Analytics & Experimentation
Measure launch and campaign performance against product growth metrics and onchain metrics, not vanity numbers.
Add payments to the scorecard: card activation, transaction frequency, and on-ramp conversion sit next to user growth.
Regulatory-Aware Delivery (Japan)
Stay current on crypto and financial-product regulation in Japan, and engage directly with the regulatory/compliance side.
Partner with Product to translate those requirements into go-to-market, messaging, and campaigns that can actually ship in Japan.
Find the compliant, Japan-viable way to deliver each launch — so growth keeps moving without hitting regulatory friction late.
Cross-functional Collaboration
Work day-to-day with Product Managers, Designers, and Community to ship launches that land.
Keep messaging and experience consistent across the product and every channel.
Must-Have
4–7 years in Product Marketing, Growth Marketing, or Digital Marketing for a digital product (ideally a consumer fintech, payments, or crypto app).
Native-level Japanese and business-level English (English is the internal language).
You've launched digital products or features end-to-end — plan through execution — and can point to what the numbers did.
Strong command of GTM strategy and product positioning.
Hands-on with multi-channel growth campaigns (organic, community, paid).
Analytical by default: you measure campaign performance and user behavior and change course on the data.
Sharp writer and communicator; comfortable running several projects at pace across teams.
Nice-to-Have
Consumer tech, fintech, SaaS, gaming, or Web3.
Mobile app marketing and product growth.
Product analytics tools (Mixpanel, Amplitude, Google Analytics).
Lifecycle marketing / CRM / user-engagement campaigns.
Experimentation and A/B testing frameworks.
Card program marketing: activation and usage campaigns, or co-marketing with a card scheme.
Experience marketing on- and off-ramps, stablecoin payments, or exchange campaigns in Japan and Asia (fintech or crypto).
What Winning Looks Like
You own monthly active users, card activations, and payments usage, and you grow all three month over month with repeatable acquisition strategies in identified core regions. You don't wait for a brief; you find the next experiment, ship it, read the result, and run the next one. You care that the product is genuinely good, and you make more people feel it.
Compensation & Benefits
Competitive salary, plus stock options (depending on the evaluation).
Take discretionary leave when you need it.
Flexible, remote-friendly working (Tokyo hybrid base).
Annual global workation (past: Croatia, Turkey, Dubai, Korea, and more).
Premium tooling and real budget for AI — we don't make you fight your setup.
Why Join
Own the go-to-market for a Visa-enabled card and stablecoin payments at the moment they launch, with the metrics and the mandate to match.
Work alongside world-class engineers, designers, and product leaders — a small, high-ownership team across 20 nationalities.
Own meaningful initiatives with direct, measurable user impact.
Grow inside one of the fastest-moving industries in technology, backed by Sony and SBI.
Location: Baku
Workplace: onsite
ABOUT US
Xsolla is a global video game commerce company that provides a comprehensive suite of tools and services for game developers and publishers - including payments, distribution, game stores, launcher solutions, and partner network services. Our platform processes transactions across 200+ geographies, supporting thousands of games and millions of players worldwide. Quality is not optional - it is foundational to every product we ship.
ROLE OVERVIEW
The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones. You will define and drive the strategic vision for quality assurance - from test automation architecture and CI/CD integration to AI-assisted testing practices and performance engineering. You will lead a distributed organization of 30+ QA engineers and leads as part of a broader QA organization of 75+ professionals, ensuring predictable, high-quality releases across every product Xsolla delivers. This is not a management-only position. You must be deeply technical - capable of reviewing automation code, architecting test frameworks, debugging CI/CD pipelines, and evaluating AI-driven testing approaches hands-on.
Key Responsibilities
Strategic Leadership & Ownership
Define and execute the QA strategy across all Xsolla products, aligning quality objectives with business goals and product roadmaps.
Own QA deliverables end-to-end - from test planning through release sign-off - and be accountable for outcomes, not just activities.
Establish and enforce quality gates, defect governance policies, and release readiness criteria across all product teams.
Drive organizational maturity: evolve the QA function from reactive testing to proactive quality engineering embedded in every stage of the
SDLC
.
Represent QA at the executive level - articulate quality risks, tradeoffs, and resource needs to VP/C-level stakeholders with clarity and data.
Technical Excellence
Architect and oversee enterprise-grade test automation frameworks spanning UI (Playwright), API, database validation (SQL), and performance testing (K6).
Define and maintain standards for test code quality - including code reviews,
PR
contributions, reusable libraries, and modular test design.
Deep understanding of
Git workflows
- branching strategies, merge request reviews, repository hygiene, and code versioning best practices across multiple repositories.
Expert-level knowledge of
CI/CD pipelines
- design, optimize, and troubleshoot automated build, test, and deployment pipelines (GitHub Actions, GitLab CI, Jenkins, or similar).
Ensure all automation is fully integrated into CI/CD pipelines, with clear pass/fail signals, automated regression gates, and performance benchmarks at every release stage.
Drive adoption of
infrastructure-as-code
practices for test environments - containerized test execution, ephemeral environments, and environment parity between staging and production.
Evaluate, select, and implement QA tooling - including test management platforms (Qase), observability tools, and defect tracking integrations.
AI Integration & Innovation
Proven track record of using AI in day-to-day QA activities
- not aspirational, but demonstrated. You have used AI tools to generate test cases, write automation code, analyze test results, identify flaky tests, or accelerate debugging.
Champion and operationalize AI-assisted quality engineering across the organization - specifically using
Claude AI
for code generation, test design, automation scripting, and documentation.
Define governance frameworks for AI-generated test artifacts - validation, review, and sign-off processes to ensure AI outputs meet quality standards.
Stay current with AI/ML advancements relevant to testing - intelligent test selection, predictive defect analysis, autonomous test generation, and self-healing automation.
Establish metrics to measure the impact of AI adoption on QA velocity, coverage, and defect detection rates.
Team Leadership & People Development
Lead, mentor, and develop a distributed team of
30+ QA professionals
- including QA Leads, Senior QA Engineers, and QA Engineers - across
multiple time zones
(Americas, Europe, Asia-Pacific).
Build a high-performance culture rooted in ownership, technical excellence, continuous learning, and psychological safety.
Conduct regular 1:1s, career development conversations, and performance reviews. Identify and grow future QA leaders.
Design and implement onboarding programs, skill development paths, and technical training curricula - including AI literacy for all QA team members.
Manage resource allocation and capacity planning across multiple concurrent projects, ensuring predictable and sustainable QA delivery.
Navigate cross-cultural team dynamics with sensitivity and effectiveness - a truly global team requires a global leadership mindset.
Process Rigor & Quality Governance
Enforce rigorous QA processes across the organization: •
Test case management
: Create, maintain, and execute comprehensive test cases in
Qase
with full traceability (pass, fail, blocked statuses).
Bug documentation
: Ensure all staging bugs are filed with detailed reproduction steps, expected vs. actual behavior, environment details, screenshots/videos, and severity classification - following established training standards.
Automation framework documentation
: Maintain clear, up-to-date documentation for all automation frameworks, ensuring any engineer can onboard and contribute.
QA Score
: Drive iterative improvements in QA Score metrics - tracking automation coverage, defect escape rate, test execution velocity, and regression stability.
Define and track QA KPIs and OKRs - present quality dashboards and trend analysis to leadership regularly.
Conduct root cause analysis on production escapes and implement systemic corrective actions.
Cross-Functional Collaboration
Partner closely with Engineering, Product, DevOps, and Release Management to embed quality practices into every phase of the development lifecycle.
Work effectively in
Agile/Scrum environments
- participate in and drive sprint planning, retrospectives, daily stand-ups, and release ceremonies.
Act as the primary QA stakeholder for cross-functional initiatives - environment strategy, deployment automation, incident response, and post-mortem processes.
Build strong relationships with engineering leadership to ensure QA is not a bottleneck but an accelerator.
Common Expectations Across All QA Roles
Must be
technical and able to write code
for testing and automation.
Use
Claude AI
to assist in code creation, automation, and test design.
Follow QA processes rigorously: create and execute robust test cases in
Qase
, maintain clear documentation in automation frameworks, ensure traceability of executed test cases with statuses (pass, fail, blocked), and file
Staging Bugs
with detailed documentation following training standards.
Contribute to iterative improvements in QA Score and testing processes.
Strong communication and collaboration skills, analytical mindset, and commitment to continuous learning.
Ability to work effectively in Agile/Scrum environments, participating in sprint planning, retrospectives, and daily stand-ups.
Required Qualifications
15+ years of experience in QA/Quality Engineering
, with at least
6+ years in Senior Manager or Director-level roles
.
Proven experience leading teams of 30+ people
distributed across multiple time zones and cultural contexts.
Hands-on technical proficiency
- you can write and review test automation code, not just manage people who do. Proficiency in one or more: Python, JavaScript/TypeScript, Java.
Deep expertise in test automation frameworks
: Playwright, Selenium, Cypress, or equivalent for UI; REST/GraphQL API testing tools; database validation via SQL.
Performance testing experience
: K6, JMeter, Gatling, or Locust - designing, executing, and analyzing load/stress/soak tests.
Expert knowledge of Git
: branching strategies (GitFlow, trunk-based), pull request workflows, code review practices, repository management across multiple repos.
Expert knowledge of CI/CD
: designing and maintaining pipelines (GitHub Actions, GitLab CI, Jenkins, CircleCI), integrating automated tests into build/deploy workflows, debugging pipeline failures.
Demonstrated use of AI tools in professional QA work
- Claude, ChatGPT, Copilot, or similar - for test generation, automation coding, defect analysis, or process optimization. Provide specific examples.
Strong understanding of Agile/Scrum methodologies
and experience operating within and across Agile teams.
Experience with test management platforms
(Qase, TestRail, Zephyr, or similar).
Excellent communication skills
- ability to present complex technical quality topics to non-technical stakeholders, write clear documentation, and influence without authority.
Bachelor's degree in Computer Science, Engineering, or related field
(or equivalent practical experience).
Preferred Qualifications
Experience in the
video game, fintech, or e-commerce/payments industry
- understanding the unique quality challenges of high-throughput transaction systems.
Experience with
cloud-native architectures
(GCP, AWS, Azure) and testing strategies for microservices, event-driven systems, and distributed architectures.
Familiarity with
containerization and orchestration
(Docker, Kubernetes) for test environment management.
Experience building or managing
unified test environments
- non-production environment strategies that enable safe, deterministic, and scalable validation.
Knowledge of
security testing
fundamentals (
OWASP
, penetration testing, vulnerability scanning).
Experience with
data pipeline testing
and data quality validation.
Background in establishing
QA Centers of Excellence
or transforming QA organizations from manual-heavy to automation-first.
What Success Looks Like (First 12 Months)
90 days
: Complete assessment of current QA processes, tooling, team capabilities, and automation coverage. Establish relationships with all QA leads and key engineering stakeholders. Identify top 3 strategic gaps.
180 days
: Deliver a QA strategy roadmap aligned with product and engineering priorities. Implement measurable improvements in automation coverage and CI/CD test integration. Launch AI-assisted testing pilot across at least 2 product teams.
365 days
: Achieve measurable reduction in production defect escape rate. Demonstrate >80% automation coverage on critical regression paths. AI-assisted testing practices adopted across all QA teams. QA Score trending consistently upward. Team engagement and retention metrics at or above company benchmarks.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Ciudad de México, Mexico
Workplace: on-site
The Communications Manager is responsible for bringing the NovaFin brand to life across
all owned and earned channels. This role ensures that the company's brand, voice, and
messaging are executed consistently and effectively throughout the customer journey, from
initial awareness through customer advocacy.
Working closely with senior leadership and future brand leadership, the Communications
Manager will oversee content creation, social media, public relations, creative production,
and brand governance. This is a highly execution-focused role responsible for turning brand
strategy into high-quality, market-facing communications that strengthen customer trust,
engagement, and brand recognition.
Brand Execution & Governance
Ensure consistent application of NovaFin's brand identity, voice, tone, and messaging across all customer-facing communications.
Maintain and update brand guidelines and communication standards.
Serve as the primary guardian of brand consistency across marketing, customer communications, product messaging, and sales support materials.
Review and provide guidance on materials developed by internal teams and external partners to ensure alignment with brand standards.
Content & Owned Channels
Own and manage NovaFin's organic social media presence, including content planning, copy development, publishing, and community engagement.
Oversee the company's blog, content hub, and other owned communication channels.
Develop content that supports brand awareness, customer education, trust-building, and engagement.
Maintain a consistent content calendar and publishing cadence across channels.
Public Relations & External Communications
Develop and manage media relations and external communication initiatives.
Prepare press releases, media kits, corporate announcements, and executive communications.
Coordinate spokesperson preparation and support media opportunities.
Monitor media coverage and ensure brand messaging is accurately represented.
Creative Production Management
Develop creative briefs and manage the production of marketing and communication assets.
Coordinate internal designers, agencies, freelancers, and production partners to ensure projects are delivered on time and on brand.
Review and approve creative output to ensure quality and consistency.
Vendor & Agency Management
Manage relationships with creative agencies, freelancers, public relations firms, and external production vendors.
Oversee project timelines, budgets, deliverables, and quality standards.
Evaluate vendor performance and identify opportunities for improvement.
Community Engagement & Brand Advocacy
Manage community interactions across owned social platforms.
Monitor customer feedback and identify opportunities to strengthen brand perception.
Support initiatives that encourage customer advocacy and positive brand engagement.
Reporting & Performance Monitoring
Track and report on content, social media, public relations, and brand engagement performance.
Monitor brand sentiment, media coverage, engagement metrics, and share of voice.
Provide recommendations to improve communication effectiveness and audience engagement.
Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Business Administration, or a related field.
5–8 years of experience in communications, content marketing, public relations, social media management, or brand communications.
Experience managing agencies, freelancers, and creative production workflows.
Experience within fintech, financial services, consumer lending, or technology environments is preferred.
Strong understanding of content development, public relations, social media management, and brand governance.
Knowledge & Skills
Exceptional written and verbal communication skills in English and Spanish.
Strong editorial judgment and storytelling capabilities.
Experience developing and managing content calendars and communication plans.
Strong project management and organizational skills.
Ability to manage multiple stakeholders and competing priorities.
Experience coordinating creative production across internal and external resources.
Strong attention to detail and commitment to brand consistency.
Ability to thrive in a fast-paced, high-growth environment.
Location: Remote (Peru)
At Livefront, we help companies design and build world-class digital products that command attention and inspire joy. We’ve helped household names like CVS, Samsung, General Mills, and Optum create experiences that have reached millions of people, and startups like HomeSpotter and Credly build entirely new businesses that challenge their industries’ status quo.
We're looking for an outstanding Senior Databricks Data Engineer to join our growing data practice — someone who builds the data and AI foundations that digital products and intelligent experiences run on. This is a senior-level position with the opportunity to work remotely in
Peru.
Who you are
You are a Databricks-focused Data Engineer who understands that great data platforms are only as valuable as the products, AI workflows, and experiences they enable. You bring deep, production-grade expertise across the Databricks platform and know how to connect platform capabilities to real business outcomes.
You thrive in ambiguity and can quickly assess a client's data landscape to recommend and implement the right solutions. You understand that in consulting, your Databricks depth is most valuable when it connects platform capabilities to the products and experiences clients actually use — and you're as comfortable in a product design conversation as you are building a DLT pipeline.
You excel at translating complex data challenges into clear technical requirements and can confidently navigate conversations with everyone from data scientists to executives. Your engineering principles are mature and grounded in real-world experience across various industries and scales.
You have an interest in and a curiosity about data platforms and the latest advances in data technology.
What you will be doing
Design and build production data pipelines using Lakeflow Declarative Pipelines, Autoloader, and Structured Streaming, with end-to-end ownership of ingestion, transformation, data quality expectations, and CI/CD deployment via Declarative Automation Bundles.
Architect and implement Lakehouse solutions on Databricks — medallion architecture, Delta Lake, Unity Catalog — tailored to the client's analytics, AI, and application needs.
Build and maintain Databricks transformation layers — DLT pipelines, PySpark notebooks, and dbt — with data quality constraints and SLAs baked in.
Design and maintain the data and AI foundations — Unity Catalog, Feature Store, MLflow, and Model Serving — that power production ML, agent workflows, and AI-enabled digital products.
Collaborate with product and backend engineers to design data models, APIs, and application data contracts — ensuring the platform serves the product, not just the warehouse.
Consult with clients to understand their data challenges, develop data strategies, and implement sustainable solutions.
Adapt your approach based on project needs — sometimes leading data architecture discussions with clients, other times supporting internal teams with specialized data expertise.
Work within multi-cloud environments — primarily AWS and Azure — anchoring data platform recommendations around Databricks where it fits the client's architecture and goals.
Champion data governance through Unity Catalog — access control, lineage, data quality policies, and compliance — as a first-class part of every engagement, not an afterthought.
Design data-to-application architectures — including Lakebase-backed services and Databricks Apps — that connect governed data to AI workflows, digital products, and user-facing experiences.
Help build Livefront's Databricks practice — contributing to accelerators, internal enablement, certification goals, and Databricks partner go-to-market materials alongside delivery work.
Why you should apply
You want to work with passionate and talented people who are always looking for ways to make things better.
You desire a work environment where respect, mutual trust, and egoless collaboration are paramount.
You want colleagues who take their work seriously but not themselves, and who know how to let loose and have a good time.
You like being part of a team with a reputation for excellence that gives back to the community by educating, mentoring, and sponsoring.
You want to work on products and accounts that have outsized impact and reach.
You believe in sweating the details, giving a damn about quality, and taking pride in going the extra mile.
You want to help build a data practice specialization from the ground up — shaping how we go to market with Databricks, what we build as accelerators, and what it means to do this kind of work at a digital product company.
What you bring to the table
5-8+ years of data engineering experience with at least 4 years in production Databricks environments, preferably in a consulting or client delivery context.
Solid working knowledge of AWS and Azure cloud services relevant to Databricks deployments — storage, networking, IAM, and compute — with GCP familiarity a plus.
Deep, production-grade Databricks expertise: Lakeflow Declarative Pipelines, Autoloader, Structured Streaming, Lakeflow Jobs, Unity Catalog (including fine-grained access control and lineage) — demonstrated through shipped production workloads, not prototypes.
Proven experience designing Lakehouse architectures — medallion patterns, Delta Lake table design, partitioning, Z-ordering, and query optimization — at production scale.
Hands-on experience with data pipeline testing, observability, and CI/CD for data — including unit testing, data quality frameworks, and version-controlled deployments via Git and Declarative Automation Bundles.
Strong proficiency in SQL and Python, with the ability to write clean, performant, and maintainable code.
Understanding of data modeling, schema design, and query optimization.
Excellent communication skills with the ability to explain complex data concepts to both technical and non-technical stakeholders.
Strong problem-solving skills with the ability to navigate ambiguous requirements and deliver pragmatic solutions.
Above-average discipline and personal organization skills.
Obvious comfort with critique and peer review in the context of an iterative development process.
A demonstrated hunger for personal and professional growth.
A self-evident love and care for the craft of data engineering.
Bonus points if you…
Have worked with real-time streaming technologies (Kafka, Kinesis, etc.).
Have hands-on experience with alternative cloud data platforms — useful context for migrations and competitive assessments, though Databricks is our primary platform focus.
Have experience in healthcare or fintech domains.
Have hands-on experience with MLOps or LLMOps on Databricks — MLflow experiment tracking, model registry, Model Serving endpoints, or Vector Search for RAG pipelines.
Have experience with Java, Go, or Scala.
Have strong illustration skills for technical diagramming and data architecture documentation.
Speak, write, and/or educate publicly about data engineering topics.
Have contributed to open-source data projects.
Hold or are actively pursuing a Databricks certification (Data Engineer Associate or Professional, or Apache Spark Developer) — we treat these as meaningful signals of platform depth, and they directly support our Databricks partner growth goals.
Have experience with Databricks Apps, or Lakebase — early familiarity with where the Databricks platform is heading is a strong differentiator.
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn, etc).
Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Additional information
We go out of our way to evaluate all employees and job applicants equally based on merit, competence, and qualifications. We encourage candidates from all backgrounds to apply and consider all qualified applicants. Don't worry, every application will be reviewed by a human.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column is hiring for a Digital Assets Compliance role to define, build, and operate Column's compliance framework for its crypto products. The GENIUS Act and other federal guidelines have started to clarify how banks can provide digital asset services. Against this backdrop, Column is looking for someone to support the ongoing development of practical systems that protect the bank while enabling innovation. This isn't a box-checking compliance role. We need a builder who understands that compliance done right is a competitive advantage — it unlocks partnerships, accelerates product velocity, and builds trust with regulators. You'll work directly with our product, engineering, and risk teams to manage systems that scale, not just procedures that look good on paper. If you have experience building programs and tooling, and monitoring and analyzing cryptocurrency transactions using best-in-class blockchain investigations tools, we want to talk to you.
What this role is: This role will serve as a subject matter expert with deep specialization in digital assets compliance. You'll be embedded within our financial crimes team, developing the Bank's standards for monitoring and controlling the AML and sanctions risks inherent in the bank's stablecoin infrastructure, payment rails, and crypto-enabled banking products.
What this role is NOT: This is not a securities or broker-dealer compliance role. Many crypto compliance professionals to date have focused on securities regulations for trading platforms and custodial services, but we're not looking for expertise in custody, capital markets, or investment products. We need someone who understands the AML and sanctions tooling and controls for payments, and how digital assets interact with traditional payment systems — not someone who's spent their career navigating SEC rules for crypto exchanges.
This position will report directly to the Bank's Chief Compliance Officer, and the individual in the role must be willing to work in person in our Presidio-based office in San Francisco (3-4 days/week).
WHAT YOU’LL DO
OPERATE COMPLIANCE INFRASTRUCTURE
- Operate the AML/BSA monitoring capabilities for stablecoin and crypto payment products in accordance with the GENIUS Act and Bank Secrecy Act requirements and the Bank's existing AML program
- Refine and maintain a comprehensive sanctions compliance program for digital assets, including blockchain analytics, wallet screening, and sanctions risk management specific to crypto payment flows
- Expand our existing suspicious activity monitoring and sanctions screening tools and processes to blend digital asset-specific workflows
- Develop, test, and tune new blockchain monitoring rules
- Own monthly metric reporting on stablecoin-specific activity
- Build out stablecoin-specific operational policies and procedures
- Stay on top of emerging risk trends in digital assets and update the program accordingly
SUPPORT BUSINESS GROWTH
- Serve as the primary AML subject matter advisor to product and engineering teams building the stablecoin infrastructure
- Translate regulatory requirements into concrete technical specifications (e.g., "we need the ability to freeze tokens within X minutes of receiving a court order")
- Conduct compliance reviews of new product features and partnerships before launch
- Partner with our bank compliance team to ensure our crypto program integrates seamlessly with Column's existing BSA/AML framework
- Provide guidance on due diligence evaluation requirements for customers using stablecoin rails
- Respond to RFIs from partners on our stablecoin compliance program
DEVELOP AND RUN OUR CRYPTO INVESTIGATIONS PORTFOLIO
- Perform extensive investigations related to transaction monitoring and screening that could implicate potential money laundering, fraud, or terrorist financing
- Prepare and document triage investigations and their dispositions according to FinCEN/FFIEC expectations and Bank procedures
- Review transaction and wallet screening reports for potential OFAC violations and report potential true positives to the BSA Officer
- Draft RFIs to partners and monitor for response
- Establish lines of communication and recurring meetings with partner compliance teams
- Refine investigation procedures based on operational learnings
- Build out our incoming and ongoing training program for crypto investigations and crypto broadly
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 4-5+ years of experience in financial crimes compliance, with at least 3 years working on digital assets, crypto, or blockchain-related compliance; must include some experience in investigations
- Expert knowledge of BSA/AML requirements and how they apply to digital assets under existing regulatory and industry standards
- Strong understanding of stablecoin mechanics, blockchain technology, and crypto payment flows
- First-principles thinker who can design robust systems from scratch, not just operate existing playbooks
- Strong technical aptitude — comfortable working with engineering teams to build compliance into product architecture
- Comfortable operating in ambiguity and making risk-based decisions with incomplete information
- High EQ and strong stakeholder management skills; can build trust with regulators, auditors, and internal teams
WHAT YOU’LL GET FROM US:
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
- 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
- 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
- 📈 401k plan, including self-directed brokerage options
- 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 😇 Up to $4,500 in annual reimbursements for backup childcare
- 🍽️ Catered lunches and dinners for SF employees
- 🚆 Commuter benefits, including paid transportation to-and-from the office
- 🎉 Regular team building events, including annual offsite
PAY TRANSPARENCY:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual base salary range for this role is $130,000 - $170,000 + equity.
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: Ciudad de México, Mexico
Workplace: on-site
We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products.
As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers.
We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team.
In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes.
You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively.
Vendor & Partner Management
Own day-to-day communication with external vendors and service providers
Coordinate incident resolution and follow-up activities with partners
Track SLA compliance and service performance
Organize operational reviews and regular follow-up meetings
Escalate critical issues and drive resolution
Coordinate contract renewals and vendor-related operational activities
External Services Operations
Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners
Support onboarding of new vendors and services
Coordinate testing and validation activities for new integrations and changes
Maintain operational documentation and process runbooks
Ensure business continuity for vendor-dependent processes
Reporting & Regulatory Processes
Coordinate periodic reporting processes with external organizations and bureaus
Prepare, validate, and submit required files and reports
Monitor report quality and resolve discrepancies
Maintain documentation and supporting evidence required for audits and compliance requests
Cost & Billing Management
Monitor service usage and operational costs
Validate invoices and vendor charges
Reconcile billing discrepancies with providers
Support budgeting and forecasting activities related to external services
Incident Management
Coordinate investigation of incidents involving external providers
Collect logs, examples, and supporting evidence
Communicate with vendors during production incidents
Track corrective actions and post-incident follow-up activities
Drive resolution of recurring operational issues
Cross-functional Coordination
Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams
Coordinate implementation of process improvements and automation initiatives
Ensure alignment between business requirements and vendor capabilities
Requirements
Native or fluent Spanish
English B2+ (written and spoken)
3+ years of experience in fintech, banking, payments, lending, or technology companies
Experience managing external vendors, partners, or service providers
Strong stakeholder management and communication skills
Experience coordinating operational processes and production incidents
Advanced Excel or Google Sheets skills
Strong analytical and problem-solving mindset
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and process ownership
Nice to Have
Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers
Experience in lending, credit cards, digital banking, or fintech products
Basic SQL knowledge
Experience working with APIs and technical integrations
Experience validating invoices and vendor billing
Familiarity with Jira, Confluence, Notion, or similar tools
What We Offer
Opportunity to work on a fast-growing fintech product in Mexico
High ownership and direct impact on critical business operations
International and collaborative environment
Competitive compensation package
Professional growth opportunities within Risk Tech and Operations
Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners
Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
About the role
The Infrastructure Engineering organization comprises three sub-teams:
Core Infrastructure
(which manages the infrastructure systems that power Chime, including AWS, Networking, Kubernetes, Terraform, and Observability),
Infra Platform
, and
Data Infra
(which provides infrastructure support for the Data Engineering organization).
This role is on the
Core Infrastructure team
, where we manage the Infrastructure components that power Chime and make sure our members are able to use Chime products reliably. This includes our Cloud operations, Observability layer and Compute layer.
In this role, you can expect to
Automate everything, including scaling, monitoring, and operations.
Build tools to enable self-service both within the team and across all of Chime engineering. Tooling is written in Ruby on Rails and Go Lang.
Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code.
Adapt new technologies to make Chime run as efficiently and reliably as possible.
Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology.
Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise.
Be a constant advocate and adopter of AI tools and evangelize agentic AI workflows in a way that is safe and reliable.
To thrive in this role, you have
More than 2 years of cloud and Infrastructure experience
Strong development experience in Ruby on Rails and Go Lang.
Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services.
Previous success in enabling effective partnerships and strong communication with other engineers and teams.
Experience managing Kubernetes clusters cloud hosted or self hosted.
Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security.
Experience using configuration management and infrastructure-as-code tools, including maintaining Terraform modules.
Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components.
Familiarity with common monitoring, logging, and observability platforms.
A positive attitude, a collaborative mindset, and a focus on the customer.
Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform
#LI-WW1 #LI-Remote
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$133,000
—
$184,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Paris
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
As a Campus Recruiter, you will play a key role in attracting and hiring exceptional early-career talent across our Research and Trading teams. Partnering closely with hiring managers and the global Campus team, you will help shape and deliver a best-in-class recruitment experience while strengthening QRT's presence across top universities.
Your Future Role at QRT
Manage the full recruitment lifecycle for internship and graduate hiring across our Research and Trading functions, from attraction through to offer.
Develop and execute campus engagement strategies across France, building strong relationships with key universities,
Grandes Écoles
, student societies and career services to establish QRT as an employer of choice.
Leverage your understanding of the French higher education landscape - including
Grandes Écoles
, engineering schools, master's programmes, internships (
stages
) and apprenticeships (
alternance
) - to identify and engage top talent.
Build trusted partnerships with hiring managers, providing market insights and guidance to support effective hiring decisions.
Plan, coordinate and deliver campus recruitment initiatives.
Identify opportunities to improve recruitment processes, enhance operational efficiency and leverage data to drive informed hiring decisions.
Your Present Skillset
3+ years' recruitment experience within technology, quantitative finance, investment management, fintech or another highly competitive talent market, with significant in-house campus recruitment experience.
Strong knowledge of the French university ecosystem, including
Grandes Écoles
, engineering schools and postgraduate programmes, an established network across career services and student organisations would be an advantage.
Experience designing and executing campus recruitment strategies across France, with an understanding of local hiring practices and early careers recruitment cycles.
A proven track record of managing end-to-end internship and graduate recruitment programmes in a fast-paced environment.
Strong stakeholder management skills with the ability to influence and build credibility with hiring managers and senior business leaders.
Excellent written and verbal communication skills in both French and English.
Highly organised, detail-oriented and able to manage multiple priorities while maintaining exceptional quality and candidate experience.
A proactive, collaborative mindset with strong analytical thinking and a continuous improvement approach.
Comfortable working in a high-performance, dynamic environment where adaptability, ownership and execution are highly valued.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: San Francisco
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
About the Role
As an Account Manager, you will play a key role in driving growth and strengthening relationships across Unlimit’s merchant portfolio in the US market. This is a high-impact, revenue-focused role designed for someone who excels at building trusted partnerships, identifying growth opportunities, and delivering value to our clients.
You won’t just manage accounts; you will become a strategic partner to our merchants by developing long-term account plans, uncovering opportunities to expand our acquiring solutions, and helping our partners succeed in an evolving digital payments landscape.
What You’ll Do
Act as the lead consultant for key merchants and payment partners, aligning Unlimit’s innovative suite of products with their long-term business objectives.
Drive the commercial evolution of your portfolio by identifying high-value opportunities for expansion, integration, and cross-functional solution adoption.
Leverage deep data analytics to provide partners with actionable insights, optimizing their performance and reinforcing Unlimit’s position as an indispensable growth catalyst.
Collaborate with Global Product, Risk, and Engineering teams to refine the merchant journey, ensuring our infrastructure anticipates the needs of the US market.
Represent Unlimit at the highest levels of industry engagement, embodying our commitment to "unlimiting" business potential through trust, expertise, and personalized ownership.
Expertly navigate complex stakeholder environments, balancing high-stakes priorities with a focus on flawless execution and fiscal excellence.
Who You Are
3+ years of sophisticated experience in Payments, Acquiring, or Fintech Partnerships. You don’t just know the industry; you understand its future.
A proven track record of growing multi-million dollar portfolios through strategic upselling and value-based negotiation.
You possess the ability to translate complex data sets into compelling narratives that drive executive decision-making.
A proactive, resilient self-starter who thrives in high-velocity environments and views challenges as opportunities for innovation.
A high-EQ collaborator who brings energy to the team and champions a culture of high performance, inclusivity, and professional excellence.
What We Offer
Attractive remuneration package
Vacation, sick, and paid holidays
A modern office-based workplace with all necessary equipment located in Palo Alto, CA
A team of top international professionals to learn from
Multicultural working environment, growing opportunities, and many more
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: San Francisco
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
Your Impact
As a Business Development Manager you will be the driving force behind Unlimit’s commercial growth in one of our most strategic markets. You will own and execute the go-to-market strategy, and establish Unlimit as a dominant fintech infrastructure partner across the region.
You will play a critical role in expanding our footprint across enterprise and high-growth segments, forging key partnerships, and unlocking new revenue streams. Working at the intersection of finance, technology, and AI-native infrastructure, you will help shape how businesses—and autonomous agents—interact with global financial systems.
What we’re looking for
We’re looking for a commercially driven, strategic leader with a strong track record in fintech or payments, and deep understanding of the US market.
Proven experience (5+ years) in commercial roles within fintech, payments, or financial infrastructure
Strong track record of driving revenue growth, scaling teams, and delivering against ambitious targets
Deep understanding of the cross border payments ecosystem
Experience building and executing go-to-market strategies for complex, API-driven or platform-based products
Strong network across enterprise, and high-growth tech companies in the US
Strategic thinker with hands-on execution mindset
Experience working in fast-paced, high-growth, and globally distributed organizations
Ability to collaborate cross-functionally with product, engineering, and operations teams
Exceptional communication, negotiation, and stakeholder management skills
What we Offer
The chance to create and shape a new direction for the business — leading landmark deals, opening new markets, and designing the global partner ecosystem from the ground up
Direct access to and influence with the executive leadership team, contributing to Unlimit’s international growth strategy at the highest level
The opportunity to represent Unlimit on the global stage: travelling internationally, meeting with senior industry stakeholders, and participating in flagship fintech and commerce events
A truly international team and a company culture that thrives on pioneering new markets, where innovation, ambition, and results are recognised and rewarded
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: APAC
About the Role
OKX is looking for a Senior Director of AI to lead both people and product — building and managing a high-calibre AI team while staying deeply involved in the design, evaluation, and production deployment of autonomous agent systems. This role calls for a leader who leads by doing: technically grounded, sharp on product judgment, and able to translate both into tangible business outcomes.
What You'll Do
Team Leadership
— Build, manage, and develop a team of AI engineers and researchers; own hiring, growth, and performance across the function
Agent Product Delivery
— Lead end-to-end delivery of autonomous AI Agent products, covering the full lifecycle from requirements and architecture through to production operations
Eval-Driven Development
— Establish benchmark-driven evaluation frameworks that replace manual iteration with quantifiable quality signals across agent systems
Agent Harness Design
— Design and implement end-to-end Agent Harness infrastructure to ensure agent stability and reliability in complex, real-world scenarios
LLM
Orchestration
— Orchestrate creative reasoning steps alongside deterministic guardrails, finding the right balance between flexibility and control
Engineering Workflow Integration
— Embed AI Agent capabilities deeply into core products and engineering pipelines, improving both developer productivity and business value
Cross-functional Alignment
— Collaborate with product, engineering, and business teams to ensure technical direction stays tightly aligned with strategic priorities
What We're Looking For
Must-have
Master's or PhD in Computer Science, Artificial Intelligence, or a related field (PhD preferred)
10+ years of experience in AI/ML research, productization, or platform development, including core technical or leadership roles at globally recognized technology companies
Deep expertise in LLMs and Generative AI, deep learning, reinforcement learning, recommendation systems, and related areas
Proven track record of translating AI capabilities into measurable business outcomes
End-to-end delivery experience with autonomous AI Agent products, from inception and architecture through to production operations
Hands-on experience integrating AI deeply into engineering and development workflows — such as AI coding assistants, automated code review, or developer productivity tooling
Proficiency in Mandarin and English is required to collaborate across our multilingual, cross-regional teams
Nice to have
Background at an AI-native startup or frontier AI lab, with familiarity with fast-cycle product iteration
AI publications, patents, or industry-recognized technical contributions
Familiarity with the unique technical challenges of applying AI in crypto, fintech, or high-frequency data environments
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Larnaca, Cyprus
This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia.
Relocation conditions:
A 2,000-euro relocation bonus (3,000 euros if relocating with family).
This project focuses on enabling enterprise grade AI and GenAI capabilities across banking systems by implementing robust MLOps practices and cloud native infrastructure. The goal is to standardize how AI models are deployed, monitored, and governed in a secure and compliant way.
Design and maintain CI/CD and MLOps pipelines for AI/ML solutions.
Deploy and operate AI workloads on Azure Machine Learning, Azure OpenAI, AKS, Azure Functions, and Azure DevOps.
Automate infrastructure using Terraform, Bicep, or ARM templates.
Implement secure deployment practices: RBAC, Key Vault, managed identities, private endpoints, network isolation.
Set up monitoring, logging, alerting, and operational support for AI services and model endpoints.
Support model versioning, release management, rollback, and production governance.
Work closely with data scientists, AI engineers, cloud architects, security, and banking IT teams.
Ensure solutions meet banking standards for security, auditability, resilience, and compliance.
7+ years of DevOps, Cloud Engineering, Platform Engineering, or related experience.
Strong experience with Azure DevOps, CI/CD pipelines, Git, YAML, and release management.
Experience with Azure Machine Learning and/or MLOps platforms.
Practical knowledge of Azure OpenAI, GenAI applications, or AI service deployment.
Experience with Docker, Kubernetes, and AKS.
Experience with Infrastructure as Code: Terraform, Bicep, or ARM.
Good understanding of monitoring tools such as Azure Monitor, Application Insights, Log Analytics, Grafana.
Scripting skills in PowerShell, Python, or Bash.
Experience working in regulated enterprise environments, preferably banking, fintech, or insurance.
Experience with RAG pipelines, prompt orchestration, MLflow, or Prompt Flow.
Knowledge of Microsoft data platforms: Databricks, Synapse, Data Factory, Microsoft Fabric, Purview.
Understanding of AI governance, model risk, data privacy, and audit requirements.
Experience with Microsoft security tools such as Defender for Cloud or Sentinel.
seniorLarnaca, Cyprus; Relocation conditions:; A 2,000-euro relocation bonus (3,000 euros if relocating with family)
УдалённоseniorPoland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисBaku; The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones; multiple time zones; distributed across multiple time zones and cultural contexts
United States - Remote
ОфисCiudad de México, Mexico
УдалённоseniorRemote (Peru); We encourage candidates from all backgrounds to apply and consider all qualified applicants
San Francisco, CA
ОфисCiudad de México, Mexico
Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
Автоотклики