Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for a part or newly qualified enthusiastic and talented Associate to join our Financial Control team in Singapore. This hands-on role reporting to the Director of Financial Control (APAC) is an exciting opportunity to join a rapidly expanding global company. The ideal candidate will be self-motivated with excellent communication skills and can work to strict deadlines. You will take the lead in financial analysis preparation, resolving accounting issues, participating in ad hoc projects, plus supporting the annual external audits for the assigned legal entities.
Key Responsibilities
- Ownership of Legal entities financial reporting to ensure ledgers are complete and accurate and that reporting deadlines are adhered to.
- Assistance in the preparation and review of VAT returns
- Assisting in the global and local statutory audit process
- Support finance transformation initiatives across APAC, working closely with the Group Finance team.
- Identify and implement continuous improvements to processes, controls, and efficiencies.
- Support a range of tax-related matters, including corporate tax, consumption tax, depreciable assets tax, and withholding tax.
- Contribute to ad-hoc financial projects and analysis as needed.
About you:
- Bachelor's degree in Accounting, Economics, or a related field, with a strong academic record.
- Newly Qualified (CA/CPA/ACCA)
- 5-7 years of relevant experience- Big 4 + Financial Services (preferred), at least a tech company otherwise (Big 4 supporting tech companies ok as well)
- Strong background in Financial Control is essential.
- Sound technical accounting knowledge, with confidence in preparing financial statements under Japanese GAAP.
- Bilingual proficiency in Japanese and English (spoken and written).
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
About OkWhen
OkWhen builds technology that powers live, virtual, and hybrid events. Their platform supports conference management, registration, payments, mobile apps, content libraries, webinars, LMS functionality, CEU tracking, sponsor management, and operational workflows.
The Outcome We’re Hiring For
You will own meaningful parts of the application and consistently deliver reliable software without requiring constant supervision. You will improve system performance, reduce technical debt, and turn operational problems into simple, maintainable products. This role requires understanding the existing system, making sound technical decisions, and following work through from discovery to production.
Responsibilities:
— Design, build, test, deploy, and maintain production software
— Develop backend services and APIs using C# and ASP.NET/.NET
— Build and maintain web applications using Angular
— Design, optimize, and troubleshoot SQL Server databases and queries
— Maintain and extend mobile applications using .NET MAUI
— Investigate and resolve production issues
— Improve application reliability, performance, security, and observability
— Write automated tests and maintain technical documentation
— Participate in code reviews and establish engineering standards
— Collaborate with product, operations, and event-production teams
— Break ambiguous business problems into clear technical plans
— Use AI-assisted development tools responsibly to improve speed without sacrificing quality
Requirements:
— 7+ years of professional software development experience
— Strong commercial experience with C#, .NET, and ASP.NET Core
— Strong experience with Angular and TypeScript
— Advanced working knowledge of SQL Server, database design, and query optimization
— Production experience with .NET MAUI or Xamarin
— Experience designing and consuming REST APIs
— Experience with Git, CI/CD, debugging, and automated testing
— Demonstrated ability to work independently in an existing codebase
— Strong written and verbal communication
— Comfortable owning outcomes, not just completing assigned tasks
Preferred Qualifications:
— Experience with SaaS platforms
— Experience with event management, registration, payments, LMS, or communications systems
— Cloud experience with Azure or AWS
— Experience with distributed systems, queues, integrations, or real-time applications
— Experience modernizing legacy applications
— Experience mentoring other developers
Conditions:
— Health Care Plan (Medical, Dental & Vision)
— Retirement Plan (401k, IRA)
— Paid Time Off (Vacation, Sick & Public Holidays)
— Family Leave (Maternity, Paternity)
— Training & Development
— Work From Home
Location: 6th of October City, Egypt
As a Creative QC Technician (Quality Controller) at Pixelogic Media, you will be responsible for performing end-to-end measurements and quality checks on the media files received from our global clients. You will work closely with our Producers, Designers, Production Artists and Data I/O teams to identify and report any graphic, audio and video technical issues.
Responsibilities
Perform quality reviews on all required graphic, audio and video source materials received.
Perform detailed quality control of static creative assets, including marketing posters, key art, covers, thumbnails, banners, promotional artwork and other still-image deliverables, ensuring visual accuracy
Experience with trailers, marketing/promotional content, localization, graphics, VFX, finishing or other specialized post-production workflows.
Follow and complete workflow-specific QC checklists without deviation.
Monitor and maintain your schedule through Pixelogic’s workflow management system and complete all the tasks in an efficient and quality manner following the defined priorities and guidelines.
Maintain, update, and document the team’s knowledge database and training materials.
Identify opportunities for improvement in our IQC processes and work with the relevant teams to implement changes and put them into practice.
Abide by security policies and protect information assets entrusted to you.
Build and ensure consistent and thorough QC procedures of all elements throughout the project’s lifecycle
Engage and support interdepartmental teams, workflows, and initiatives
Manage multiple ongoing titles, teams, and responsibilities of varying degrees of complexity simultaneously
Ability to provide clear, concise and actionable QC feedback that can be understood and resolved efficiently by production teams.
Requirements
Bachelor’s degree in Graphic Design, Media, a related field or equivalent work experience.
At least 2+ years of experience working in a post-production environment, ideally with media quality control or finalizing knowledge.
Excellent knowledge and understanding of media terminologies related to graphics, audio and video.
Technically literate; comfortable with a variety of computer applications with expertise working with various tools for graphics and video playback, working with complex software and hardware such as Adobe Photoshop, Premiere, After Effects, Indesign, Illustrator, Davinci Resolve, etc.
Requires attention to detail and strong analytical and problem-solving skills.
Ability to communicate professionally both written and verbally.
Ability and willingness to learn new methods, procedures, or techniques and take on new tasks.
Must be a self-starter and able to work with only general supervision.
High level of adaptability, flexibility, and effectiveness in handling multiple priorities simultaneously.
Strong working knowledge of Word, Excel. Skill with Keynote, Pages, Numbers a plus.
Experience in video content production and editorial a plus.
Requirements
Benefits
At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.
About Us:
Passive Income Dentist is an online coaching and education company helping dentist business owners build profitable practices and design lives of real freedom through programs, live events, a membership community, and hands-on implementation coaching. The company is a 7-figure business at a growth inflection point.
Why This Role Exists:
The founder excels at vision and content, and the business needs one person to own execution fully, building the management layer, holding every function accountable to measurable outcomes, and protecting the founder's time.
What You'll Own:
— Build processes and streamline systems to ensure efficient task delivery.
— Build organizational structure, scorecards, and 1:1 frameworks to provide a real management system.
— Own the relationship with the external marketing agency and hold them accountable to weekly funnel performance and revenue targets.
— Design and deploy KPI dashboards across the coaching team and leadership.
— Run weekly leadership cadence and quarterly planning processes.
— Identify talent gaps, lead hiring processes, and implement performance reviews.
— Filter and resolve operational issues before they reach the founder, aiming to reduce founder's time to 10 hours or fewer per week within 12 months.
What We're Looking For:
Non-negotiable experience:
— Operated inside an online coaching, education, or digital marketing business scaled to $10M+.
— Managed a fully distributed remote team.
— Held a marketing agency accountable for paid acquisition performance.
— Scaled a business through the $3M–$10M growth phase.
Core competencies:
— P&L ownership and financial reporting.
— Systems and SOP architecture from scratch.
— Performance management through scorecards and KPI rhythms.
— AI and automation as daily operational tools.
— Structured hiring and team design.
Candidate Fit:
— Experience working directly for a founder, managing up, pushing back respectfully, and bringing solutions.
— Ability to build systems that run independently.
— Not suitable for candidates with only corporate or enterprise backgrounds; the business is founder-led, fast-moving, and values-driven.
Job Type: Full-time
Benefits:
— Flexible schedule
УдалённоApplications received only from Indeed will not be considered
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Deputy Head of Transaction Monitoring is a senior 2LOD leadership role responsible for the execution, oversight, and continuous transaction monitoring framework across all regulated entities. The role sits within the Group Financial Crime & Compliance function and reports directly to the Head of Transaction Monitoring (TM).
The TM team is being built from the ground up and the Deputy Head is a foundational hire. The successful candidate will play a direct role in shaping how the function operates, establishing its culture, and setting the standard for how TM is executed across the Group. The decisions made and ways of working established in the early months of this team will define its trajectory.
The TM function is mid-build across detection capability, operating model, and platform infrastructure. The Deputy Head will drive delivery across a complex, multi-jurisdictional operating model — translating regulatory expectations into working controls, challenging first-line frameworks with credibility and precision, and providing structured, evidence-based oversight of TM risk across the Group.
All accountabilities are exercised on the direction of the Head of TM, or independently where the Head of TM is unavailable and the matter cannot be deferred without breaching a regulatory or operational obligation. The Head of TM retains ownership of the framework, regulatory relationships, and strategic decision-making. In the absence of the Head of TM, the Deputy will provide full operational continuity, maintaining oversight, escalation, and regulatory responsiveness across the Group
Responsibilities
TM Framework & Policy
Shape and evolve the Group TM framework with the Head of TM — policies, procedures, rule design methodology, threshold calibration, and the quality assurance regime.
Review and challenge Scenario Engineering outputs, rule specifications, threshold proposals, and back-testing results ahead of Head of TM sign-off.
Own the quality bar for QA and Governance outputs, ensuring they meet the standard expected by senior management and regulators.
Shape rule change proposals and threshold recalibrations through the change management process.
Drive TM minimum standards across entities, partnering with local Heads of Compliance to close gaps.
Delegated Authority & Decision-Making
Hold formal delegated authority from the Head of TM, stepping into the primary TM decision-maker role whenever they're unavailable and a decision can't wait. In this capacity, you will:
Approve withdrawal holds, account restrictions, and alert escalations.
Review L3 SAR referral packs for completeness and evidential sufficiency before they go to the entity MLRO.
Approve interim rule threshold changes that can't be deferred, recording the rationale for the Head of TM to confirm on their return.
Deputise fully for the Head of TM during leave or absence, holding full decision-making authority within the governance framework for that period.
Regulatory Engagement
Working under the Head of TM's direction, and independently when they're unavailable, you will:
Support the Head of TM in managing regulator relationships on TM matters.
Respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections.
Support the preparation and delivery of regulatory submissions, responses to supervisory feedback, and remediation communications.
Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific TM requirements.
Team Leadership
Provide day-to-day leadership and line management of TM specialist teams, alongside the Head of TM.
Lead recruitment, onboarding, and development of TM analysts across pillars.
Chair TM governance meetings, including in the Head of TM's absence.
Act as the senior escalation point for analysts, bringing decisions to the Head of TM where needed.
Drive risk culture across the TM function through visible leadership, consistent challenge, and clear communication.
Governance & Oversight
Uphold the governance boundary between TM compliance decisions and commercial interests, escalating to the Group Head of Compliance and Regulatory Risk if the Head of TM is unavailable to resolve a conflict.
Ensure 1LOD Alert Operations operates within the framework set by 2LOD, escalating any breach to the Head of TM.
Maintain audit-ready documentation across all TM governance activity.
Act as a senior escalation point for material TM issues, control failures, and emerging risks across all entities
Requirements
Extensive experience in financial crime compliance, with at least 3 years in a senior TM role (team lead, deputy head, head of TM, or equivalent) within a regulated financial services firm.
Experience in the
CFD, forex, or leveraged derivatives sector
, or with investment firms offering similar products.
Demonstrable experience making autonomous decisions on TM matters: alert escalation, SAR filing recommendations, account restriction approvals, and rule threshold adjustments.
Experience engaging directly with the FCA or another Tier 1 regulator (CySEC, ASIC, MAS, BaFin) on TM or financial crime matters, including responding to supervisory queries and attending regulatory meetings.
Experience with TM framework design or significant enhancement, including rule design methodology, threshold calibration, and quality assurance.
Working knowledge of AML/CTF regulatory requirements in at least two of: UK (FCA/MLR 2017), EU/Cyprus (AMLD/CySEC), Australia (AML/CTF Act/AUSTRAC), UAE (CBUAE).
Experience managing or overseeing a team of financial crime or TM specialists.
Strong written and verbal communication: the role produces materials for senior management, the CCO, the Board, and regulators
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
About KPI Solutions:
KPI Solutions is a national supply chain consulting and warehouse automation systems integrator, formed in 2021 by merging Kuecker Logistics Group, PULSE Integration, and QC Software. The company specializes in material handling integration and delivers engineered solutions combining automated technologies (MHE, robotics, conveyor, ASRS, AMR/AGV) with intelligent warehouse execution software to optimize productivity and fulfillment speed.
Position Summary:
The Software Deployment Engineer I/II is an individual contributor responsible for end-to-end delivery, configuration, installation, and support of Kommand warehouse execution/control systems and related material handling hardware such as pick-to-light, overhead illuminators, AutoStore, and T-sort integrations. The role includes project-level system configuration, commissioning, installation, upgrades, and live troubleshooting independently across on-site and remote/office phases. This role consolidates hardware installation and commissioning functions previously done by a dedicated Systems Integration & Commissioning team.
Key Responsibilities:
On-Site Delivery:
— Lead software commissioning of Kommand and peripheral hardware systems at customer sites as primary technical owner.
— Full-scope installation of pick-to-light and overhead illuminator systems including wiring, physical installation, configuration, and functional testing.
— Conduct Installation Qualification (IQ) and User Acceptance Testing (UAT) with formal documentation and customer sign-off.
— Sole owner of Kommand and system-level troubleshooting for live production issues during on-site engagements.
Remote / Office Delivery:
— Independently deliver new Kommand installations including application pre-configuration, database scripting, and pre-deployment testing.
— Deliver Kommand version upgrades including SSDT schema comparisons, version control, local pre-install testing, and customer coordination.
— Perform production upgrade execution after business hours to minimize downtime.
— Work on DEV, QA, and Sandbox environments during business hours.
— Validate, diagnose, and remediate defects, escalating rarely.
— Participate in on-call rotation covering Kommand, AutoStore, and T-sort system escalations.
— Provide post-go-live support including system migrations, integration testing with ERP/WMS platforms (e.g., SAP/WMS), and multi-site rollout support.
Project Configuration & Deployment:
— Gather Kommand configurations and system parameters for projects.
— Translate Business Requirements Document and customer conversations into system settings, network spreadsheets, and parameters.
— Educate clients on host interface use.
— Configure Kommand sandbox and production environments for customer testing and go-live.
— Assist with training on new features.
Scope & Independence:
— Sole owner of critical workstreams including new installations, upgrades, and live troubleshooting.
— Requires judgment and technical depth to manage customer-facing delivery, testing, and sign-off without dedicated support.
Requirements:
— Experience commissioning warehouse execution/control software and hardware peripherals.
— Working knowledge of SQL Server environments including SSDT schema comparison and version control.
— Experience with formal software testing methodologies (IQ/UAT) including documentation and customer sign-off.
— Ability to diagnose, troubleshoot, and resolve live production issues under time pressure.
— Comfort or willingness to perform hands-on installation work for pick-to-light and overhead illumination systems.
— Willingness to work after hours and participate in on-call rotation.
— Ability to translate business requirements into structured system configuration.
— Strong customer-facing communication skills.
Preferred Qualifications:
— Experience with AutoStore and/or T-sort systems.
— Experience with ERP/WMS integration testing (e.g., SAP).
— Background in material handling, warehouse automation, or industrial controls.
What we Offer:
— Medical, Dental, Vision Insurance
— Health Care Concierge Service
— 401(k) Retirement Plan (Pre-tax & Roth)
— Company paid Basic Life Insurance, Short-Term and Long-Term Disability
— Voluntary Life & AD&D Insurance
— Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
— Pet Insurance
— Milk Stork Program
— Wellness Program with gift card redemption and challenges
— Paid Time Off (Vacation, Sick & 10 Holidays)
— Training & Development
Equal Employment Opportunity statement included.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Tabuk, Saudi Arabia
The Fire Safety Engineer is responsible for delivering technical fire and life safety engineering activities across KAUST under the direction of the Fire Safety Engineering Lead. The role supports KAUST's delegated Authority Having Jurisdiction (AHJ) governance framework by conducting technical reviews, field assessments, inspections, compliance verification, fire risk assessments, and technical investigations within approved KAUST procedures and delegated authorities. The role prepares technical recommendations for review and approval through the Lead, Fire Safety Engineer and the Health and Safety Manager, as applicable. The Fire Safety Engineer also supports compliance with Saudi Civil Defense requirements, Saudi Building Code (SBC), National Fire Protection Association (NFPA), International Fire Code (IFC), and KAUST requirements by maintaining audit-ready evidence, verifying fire protection system performance, supporting Civil Defense-related documentation and inspections where applicable, and escalating significant fire and life safety risks.
Responsibilities
Conduct fire and life safety engineering reviews, assessments, inspections, and field verifications.
Review fire safety requirements for new construction, renovations, research facilities, high-hazard areas, and fire protection systems.
Ensure compliance with SBC, NFPA, IFC, KAUST requirements, and Saudi Civil Defense requirements.
Conduct fire risk assessments, inspections, system verification, and compliance checks, and recommend corrective actions.
Review and maintain fire safety documentation, drawings, test certificates, inspection records, ITM records, and deficiency closure evidence.
Coordinate with Projects, Facilities, contractors, consultants, Fire & Emergency Services, and other stakeholders to resolve fire safety issues.
Provide technical assurance for Inspection, Testing & Maintenance (ITM) of fire protection systems and monitor corrective actions.
Participate in testing, commissioning, acceptance, and functional verification of fire alarms, suppression systems, smoke control, passive fire protection, fire doors, barriers, and egress systems.
Support investigations of fire incidents, unwanted alarms, system failures, and impairments, including root cause analysis and corrective actions.
Requirements
Bachelor's degree in Fire Engineering, Fire Protection Engineering, Mechanical Engineering, Electrical Engineering, or a related engineering discipline.
Minimum 6 years of professional experience in fire protection engineering, fire systems engineering, fire prevention, or fire & life safety compliance.
Experience with fire protection system inspection, testing, commissioning, and compliance.
Strong knowledge of SBC, NFPA, IFC, and preferably Saudi Civil Defense requirements.
Experience reviewing fire protection designs, technical drawings, specifications, inspection reports, testing documents, and compliance records.
Experience with deficiency management, corrective actions, and closeout.
Experience working in complex environments such as universities, research facilities, industrial facilities, healthcare, mixed-use communities, or large campuses.
Valid Saudi/GCC driver's license or valid driver's license as applicable.
Fire safety/protection certifications such as CFPS, CFPE, CFAITMS, CWBSP, NICET, IFE, or equivalent are preferred.
Location: Dubai, United Arab Emirates
We are looking for a skilled
System Administrator
to manage, maintain, and troubleshoot the organization’s IT infrastructure. The role involves administering servers, networks, user accounts, security systems, and IT services while ensuring reliable and secure day-to-day operations.
Key Responsibilities
Install, configure, maintain, and monitor Windows/Linux servers and IT systems.
Manage user accounts, permissions, Active Directory, Microsoft 365, and access controls.
Monitor network and system performance and troubleshoot technical issues.
Perform system backups, recovery procedures, and disaster-recovery activities.
Manage hardware, software, printers, and other IT infrastructure.
Apply security patches, updates, antivirus protection, and system hardening.
Maintain IT documentation, configurations, and asset records.
Respond to help-desk escalations and provide technical support to users.
Requirements
Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
2–5 years of experience
in system administration or IT infrastructure.
Experience with Windows Server and/or Linux.
Strong knowledge of Active Directory, DNS, DHCP, TCP/IP, and networking.
Experience with Microsoft 365 and cloud platforms such as Azure or AWS is an advantage.
Knowledge of virtualization technologies such as VMware or Hyper-V.
Familiarity with backup, monitoring, cybersecurity, and endpoint-management solutions.
Strong troubleshooting and problem-solving skills.
Relevant certifications such as
Microsoft, CompTIA, Cisco, or VMware
are an advantage.
Benefits
Competitive salary package
Supportive and collaborative work environment
Career growth and promotion opportunities
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Home services is one of our largest and fastest-moving markets, and we're looking for a Vertical Marketing Manager to own it. Think of the role as general manager for home services: you set the strategy, you own the number, and you're the company's go-to on this market.
You'll build the home services personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Home services is not one market, though. A roofer, an HVAC contractor, a remodeler, and a landscaper run different businesses with different seasons, job values, and buying triggers. Building a real strategy for each priority subvertical, rather than one generic story, is where this role makes its biggest impact.
What You'll Do
You act like an owner.
Home services is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your market needs.
You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Home services strategy and business performance
Own the go-to-market strategy for CallRail's home services business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Market and competitive expertise
Be CallRail's subject matter expert on the home services market: the buyers, the workflows, the seasonal and operational realities, the vendor landscape, and the economics of how these businesses grow
Own the home services buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the vertical and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the home services market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Subvertical strategy and expansion
Decide which subverticals we invest in and in what order, with a clear view of market size, our current traction, and where we're positioned to win
Build distinct strategies, positioning, and messaging for each priority subvertical.
Know the operational differences that shape how each subvertical buys
Build the subvertical-specific proof that makes the case credible — customer stories, benchmarks, and ROI framing that speak to that trade rather than to "home services" in general
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for home services: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real home services customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of the home services customer, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for home services buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in home services tech, the trades, field service software
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a
lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. We're looking for a Vertical Marketing Manager to own a portfolio of our emerging markets, with automotive at the center. Think of the role as general manager for that portfolio: you set the strategy, you own the number, and you're the company's go-to on these markets.
You'll build the personas, positioning, and messaging for these verticals, verticalizing our go-to-market narrative for each audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Automotive is the priority. It's one of our fastest-growing segments, and the aftermarket — repair and service businesses, tire and quick-service shops, collision centers, and the parts suppliers and retailers who serve them — is where you'll go deepest. Alongside it, you'll own a portfolio of our emerging small business verticals. They sit at different stages and require different levels of investment, and determining where to focus is a core part of the role. What connects them is the customer: small businesses that win or lose on the leads they capture.
What You'll Do
You act like an owner.
These markets are your line of business. You know their performance, their risks, and their opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your markets need.
You don't wait for a door to open; you open it. When you see something we need in order to win, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Portfolio strategy and business performance
Own the go-to-market strategy across your automotive & other SMB verticals: how we position and message to each audience, and the plan to hit our acquisition and revenue goals
Decide where your time and our investment go. These markets won't all need the same thing, and setting that balance — then making the case for it — is yours to own
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Automotive market and competitive expertise
Be CallRail's subject matter expert on the automotive aftermarket: the buyers, the workflows, the operational realities, the vendor landscape, and the economics of how these businesses grow
Own the automotive buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Build the proof that makes our case credible: customer stories, benchmarks, and ROI framing grounded in how these businesses actually operate
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the market and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the automotive market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Your broader vertical portfolio
Own the positioning and messaging for the other emerging small business verticals, scaling the depth to the opportunity.
Keep a live read on each: where we're winning, where we're losing, and which ones are showing early signs of becoming a bigger bet
Size and pressure-test opportunities, in these markets and in ones we haven't entered: how big, how winnable, what it would take, and what we would have to be right about
Bring recommendations with a clear case for investing or passing. Knowing which markets to walk away from matters as much as knowing which to chase
Run early, lightweight tests where the signal looks promising — positioning, messaging, and proof — and build a repeatable approach the team can use the next time we look at a new vertical
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for your verticals: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of your customers, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for these buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role focused on small business buyers, including direct experience marketing to automotive businesses
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Experience entering or evaluating a new market: sizing the opportunity, building the case, and standing up positioning where none existed
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Busan, South Korea
Workplace: OnSite
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
We're looking for a Senior Software Engineer, Fullstack to join our Product Engineering team in South Korea. The team’s mission is to build high-quality product experiences that help learners, families, and educators connect and succeed on Outschool. You'll own challenging problems across the stack, from designing intuitive user experiences in React, to building scalable backend systems and APIs, to evolving our data models and architecture, to improving product quality and performance, to using AI-native tools and approaches to help us build and iterate faster.
We are an effective team of engineers distributed across the US, Canada, and South Korea. Our philosophy is to start small and then intentionally iterate to test our assumptions and learn quickly. We're iteratively building up a complex product for a highly engaged audience.
This role requires working from our Haeundae, Busan office Tuesday–Friday from 7:00 AM to 3:00 PM. Mondays are remote.
Our Stack:
- Product Engineering
- TypeScript · React · Node.js · GraphQL/Apollo · PostgreSQL · OpenSearch
- Our engineers work across the full stack, from building polished user experiences to designing APIs, data models, and backend services.
- Infrastructure & Developer Platform
- AWS (EKS, RDS, S3, Lambda) · Terraform · GitLab · Prometheus/Grafana · OpenTelemetry
- Product engineers partner closely with our Infrastructure team and are empowered to understand, deploy, and operate the systems they build.
- AI-Native Development
- We use AI throughout the software development lifecycle, including planning, implementation, testing, debugging, and code review.
- We're also actively incorporating AI into the Outschool product and exploring new ways AI can improve learning experiences for families, learners, and educators.
Core Responsibilities:
- Product development: Build high-quality product experiences for learners, families, educators, and partners across the full stack, from React and TypeScript in the frontend to GraphQL, Node.js, PostgreSQL, and backend services.
- Technical ownership: Own projects from problem definition through design, implementation, launch, and iteration. Make pragmatic technical decisions that balance speed, quality, maintainability, and user impact.
- Cross-functional collaboration: Work closely with Product Managers, Designers, Researchers, Analysts, and other Engineers to shape requirements, explore solutions, and deliver the right product—not just implement predefined specifications.
- Architecture & engineering quality: Design scalable, maintainable systems and APIs. Improve application architecture, testing, performance, observability, and engineering practices as the product and team grow.
- AI-native development: Use AI tools throughout the development workflow to move faster and improve quality, and help identify opportunities to incorporate AI into Outschool's product and learning experiences.
- Production ownership: Deploy and operate the software you build. Participate in on-call, investigate production issues, and use monitoring and user feedback to continuously improve reliability and product quality.
- Technical leadership: Raise the engineering bar through thoughtful code reviews, technical discussions, documentation, and mentoring. Help other engineers make strong technical decisions and grow their skills.
- Continuous improvement: Identify friction in our product, codebase, and development processes and proactively improve it. Look beyond the immediate task to make the team and platform more effective over time.
Desired Experience & Skills:
- 7+ years of professional software engineering experience
- Strong experience building modern web applications with React, TypeScript, and Node.js
- Experience designing and building APIs and backend services, ideally using GraphQL, REST, or similar technologies
- Experience working with relational databases such as PostgreSQL, including data modeling and query design
- Experience owning complex technical projects from design through implementation, launch, and ongoing operation
- Understanding of software architecture, testing, performance, reliability, and maintainability in production systems
- Experience collaborating closely with Product Managers, Designers, and other engineers to shape solutions, not just implement requirements
- AI-forward approach: you actively use AI tools in your workflow, can prompt effectively, validate output critically, and know when to override or take a different approach
- Ability to provide technical leadership through code reviews, design discussions, documentation, and mentoring other engineers
- Intermediate or higher English reading, writing, listening, and speaking skills; our interview process and daily engineering work are conducted in English
Other Considerations:
- Experience in EdTech or building products for learners, educators, or families
- Familiarity with search and discovery systems
- Familiarity with payment APIs (e.g. Stripe)
- Experience at a fast-paced startup or high-growth company
Benefits in South Korea:
- Coworking office located directly at exit 11, Jangsan Station in beautiful Haeundae, Busan.
- Necessary equipment (MacBook, monitor, etc.) and software for work provided
- Finish work early in the day - working hours from 7AM - 3PM.
- Flexible vacation, use whenever you like. Korean national holidays plus 15 extra days per year.
- Invitation to join the annual company retreat once per year (flight to United States, hotel, meals paid for by company).
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: Remote - US
About the Job:
The Enterprise Acquisition Account Executive will drive LaunchDarkly's growth by acquiring new enterprise customers through 100 percent net new logo generation. Owning a defined territory, you will develop and execute strategic account plans, generate new opportunities, and deliver tailored solutions that demonstrate LaunchDarkly's value. This role is ideal for someone who thrives on breaking into greenfield accounts and closing new business.
Responsibilities:
Territory Management:
Develop and maintain comprehensive territory and account plans.
Pipeline Generation:
Secure consistent new opportunities through targeted outreach and account research.
Revenue Growth:
Achieve quarterly revenue and new logo acquisition targets.
Customer Engagement:
Build strong relationships with champions and decision-makers, developing compelling business cases.
Collaboration:
Work with SDRs, SEs, and other teams to ensure seamless execution and customer success.
Strategic Thinking & Execution:
Design and execute long-term strategies that drive business growth within a defined territory.
Identify and capitalize on market opportunities and align them with company objectives.
Adapt strategies as market dynamics evolve, ensuring continuous growth and a competitive edge.
Enterprise Sales Expertise:
Proven track record in enterprise sales, including lead generation, opportunity identification, negotiation, and closing high-value deals.
Deep understanding of the enterprise sales cycle and the ability to manage complex, multi-stage deals.
Skilled in selling to C-suite executives and senior decision-makers, developing customized solutions that address business needs.
Customer-Centric Problem Solving:
Assess customer pain points and design tailored solutions that create measurable value.
Build long-term relationships with key customers, acting as a trusted advisor to solve their business challenges.
Overcome obstacles and find innovative solutions to meet customer needs.
Independent Decision Making:
Work autonomously with minimal day-to-day supervision, making sound decisions based on analysis of data and situational factors.
Take ownership of the territory, managing customer acquisition with confidence and minimal instruction.
Prioritize tasks and make decisions quickly, ensuring alignment with broader business goals.
Analytical Skills & Data-Driven Insights:
Analyze market data, sales metrics, and customer insights to inform strategies and decision-making.
Evaluate diverse factors to identify trends, resolve complex issues, and optimize sales efforts.
Use CRM and sales tools to track and analyze performance.
Negotiation & Deal Structuring:
Negotiate large-scale, complex contracts, balancing customer needs with company goals.
Create mutually beneficial agreements that result in long-term business relationships.
Handle objections, overcome resistance, and close deals in a competitive market.
Communication & Influence:
Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders.
Present solutions and negotiate with C-suite executives, ensuring clear understanding and alignment.
Communicate complex ideas concisely and compellingly to diverse audiences.
Collaboration & Team Leadership:
Collaborate effectively with cross-functional teams, including marketing, product, and customer success, to align efforts and drive growth.
Demonstrate leadership in managing internal resources, ensuring alignment with company goals.
Motivate and influence team members across departments to achieve common objectives.
Results-Driven Focus:
Maintain a strong focus on achieving measurable sales outcomes and consistently meeting or exceeding targets.
Demonstrate motivation by performance metrics and commitment to continuous improvement.
Take ownership for results, holding oneself accountable for achieving objectives.
Qualifications:
8+ years of sales experience, with a focus on net-new logo acquisition.
Proven success in selling technical solutions to CIO/CTO-level personas in competitive or unbudgeted environments.
Strong track record of exceeding quotas and managing complex sales cycles.
Understanding of IT infrastructure and organizational structures.
Expertise in account planning, stakeholder mapping, and value articulation.
Proficiency in sales methodologies like discovery frameworks and cost justifications.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Hiring Locations:
Austin, US, New York, NY, San Francisco, CA, Seattle, WA, Washington DC, US
About the Department
The Infrastructure Engineering team builds and scales Cloudflare’s global network, ensuring high availability, security, and performance across hundreds of cities worldwide. Within Infrastructure Engineering, the Hardware Integration Operations team acts as the critical bridge connecting our global manufacturing partners, procurement teams, and capacity strategy. We manage the end-to-end flow of server and network hardware into fully integrated data center racks to support our growing global network. By working closely with external manufacturing partners and cross-functional teams, we ensure the infrastructure powering the internet is built, tested, and deployed efficiently, securely, and resiliently.
About the Role
As a Senior Supply Chain Program Manager, you will own the integrated supply-planning interface connecting capacity demand, L10 hardware supply, and L11 rack integration. In this senior individual contributor role, you will coordinate the transition of servers and network equipment from server-level manufacturing (L10) into complete rack integration (L11), providing global partners with the material readiness, capacity planning, and operational visibility needed to execute Cloudflare’s global expansion.
What You’ll Do
Drive Strategic Supply Planning:
Connect capacity requirements with L10 hardware availability and L11 rack manufacturing schedules to maintain scalable supply plans across global regions.
Manage Material & Production Readiness:
Oversee weekly supply allocation reporting, shortage reviews, and material-readiness assessments for upcoming rack integration builds.
Guide Operational Tradeoffs:
Identify supply constraints and present actionable allocation options to Capacity Planning, evaluating tradeoffs between direct hardware shipping and complete rack integration.
Translate Long-Term Strategy:
Convert quarterly and annual capacity forecasts into actionable operational requirements for L11 integration partners.
Monitor Program Financials & Progress:
Track CapEx commitments against rack integration and deployment plans, giving leadership visibility into utilization, execution progress, and delivery risks.
Lead Supplier Relationships:
Partner with global L11 integration providers through regular business reviews covering capacity, delivery, cost, quality, and performance.
Expand Resilient Manufacturing:
Evaluate and recommend new L11 suppliers and build locations to strengthen geographic resiliency, capacity growth, and technical standards.
Support Commercial Operations:
Validate supplier requisitions, purchase orders, and commercial agreements while supporting leadership approval workflows.
Partner on Global Supply Risk Mitigation:
Collaborate with Capacity Planning, Procurement, and Hardware Sourcing to identify and mitigate rack integration risks involving capacity bottlenecks, logistics hurdles, tariffs, and regional concentration.
Partner on New Product Introductions (NPI):
Collaborate with Hardware Engineering and rack integration teams to translate evolving hardware designs into operational preproduction and build readiness plans.
Support Supplier Quality:
Analyze supplier-performance trends, coordinate escalations, and track cross-functional quality and engineering issues through resolution.
Operationalize ERP Workflows:
Support adoption and stabilization of the team’s Oracle ERP processes, then identify improvements to planning, reporting, controls, and operational efficiency.
Deliver Executive Insights:
Create clear forecasts, operational reporting, and risk assessments for leadership review.
Scale the Operating Model:
Establish sustainable operational frameworks that expand production capacity while maximizing efficiency.
Required Qualifications
Broad professional experience in global supply chain management, production planning, manufacturing operations, or a related field.
Proven track record coordinating supply and production programs across multi-site manufacturing environments and international regions.
Demonstrated skill in connecting demand forecasts, material readiness, supplier capacity, and manufacturing schedules.
Experience independently leading complex, cross-functional programs across engineering, procurement, finance, and external vendors.
Strong analytical skills with expertise in supply modeling, risk assessment, and operational reporting.
Demonstrated capability to manage supplier performance and lead business reviews at both operational and executive levels.
Strong written and verbal communication skills, with experience presenting strategic options and risks to leadership.
Ability to collaborate effectively across global time zones.
Desirable / Preferred Qualifications
Experience with contract manufacturing (CM), original design manufacturers (ODM), or systems integrators for data center, server, or network hardware.
Experience managing, optimizing, or stabilizing supply chain processes within an enterprise ERP platform (preferably Oracle).
Experience evaluating manufacturing partners, leading supplier assessments, or managing RFP processes.
Background in supporting commercial negotiations, procurement agreements, and supplier capacity commitments.
Familiarity with hardware new product introduction (NPI) and manufacturing transition processes.
Knowledge of global supply risk management, including tariff mitigation, logistics planning, and regional diversification.
Experience using performance scorecards and operational metrics to drive supplier accountability.
Willingness to travel occasionally for supplier site visits and operational reviews.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $138,000 - $189,000
For New York, Washington DC, Seattle based hires: Estimated annual salary of $130,000 - $179,000
For Austin Texas based hires: Estimated annual salary of $108,000 - $149,000
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Palo Alto; New York; San Francisco
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As a member of the US Talent Acquisition team focused on Research and technical hiring, you will be instrumental in building and scaling Mistral's US-based research and engineering teams from the ground up. Joining early means you'll help shape both our technical recruitment strategy and operations, partnering closely with Research leadership across Research Science, Research Engineering, and adjacent technical functions. Your work will directly influence Mistral's frontier-model ambitions by ensuring we find and engage exceptional researchers and engineers who will drive Mistral's growth in the US. In this role, you'll also foster a strong candidate experience and help establish technical recruiting best practices as we expand across the US.
What You Will Do
Technical Stakeholder Partnership
- Partner deeply with technical leaders — from Research Scientists and Research Engineers to team leads and hiring managers — to understand hiring needs, define role specs, and identify the right technical talent
- Own full-cycle recruitment across Research Science and Research Engineering, with flexibility to support other technical roles as they come along
- Advise hiring managers on market mapping, leveling, comp positioning, and the competitive landscape for US research and engineering talent
- Translate the nuances of each technical role into compelling, accurate candidate outreach
End-to-End Technical Recruitment
- Own the full recruiting lifecycle from sourcing to close, operating with autonomy on complex, competitive technical roles
- Source passive and active candidates across US research and engineering talent pools — from PhD students and postdocs to experienced researchers and engineers at leading AI labs, universities, and technology companies
- Conduct intake and calibration sessions with hiring managers to align on ideal candidate profiles and stage expectations
- Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for top research talent
Candidate Experience & Selling Mistral
- Guide candidates through the hiring process with clear communication and a compelling narrative about Mistral's mission, culture, and trajectory
- Articulate Mistral's positioning in the AI landscape — frontier models, open-weight philosophy, and research credibility — to differentiate us against better-resourced labs
- Provide candidates with real insight into our research agenda, compute access, publication culture, and the specific impact of their role
- Deliver a high-quality, respectful candidate experience at every stage, regardless of outcome
Recruiting Operations & Data-Driven Improvement
- Develop and refine technical recruiting processes, tools, and documentation to improve outcomes and efficiency
- Use data to diagnose pipeline issues (e.g., drop-off at specific stages, time-to-fill by role) and propose targeted solutions
- Build and maintain market maps, competitive intel, and talent pools for key US research and engineering segments
- Standardize technical interview rubrics, scorecards, and debrief practices across US technical hiring teams
Raising the Bar
- Collaborate with Research leadership and the broader Talent team to continuously elevate our hiring standards
- Contribute to defining and evolving our technical talent acquisition strategy in the US as we scale our research presence
- Partner on employer-brand and outbound sourcing initiatives — including academic pipelines, conference presence, and open-source community engagement — that position Mistral as a destination for top research and engineering talent
What We're Looking For
- 6+ years of recruiting experience, including 2+ years in a startup or high-growth environment, with a focus on Research Science and Research Engineering roles
- Demonstrated ability to independently hire across the technical stack — from Research Engineers to Research Scientists, and senior research talent
- Deep network and sourcing expertise in US research and engineering talent markets, with credibility in AI/ML and ideally connections across top labs and universities
- Track record of hiring in competitive, candidate-scarce markets where top researchers have multiple offers
- Experience working across multiple US markets, including relocation and visa-driven hiring
- Willingness to work on other roles as needs come up
- Comfort navigating ambiguity and switching between strategic planning and hands-on execution
- Strong written and verbal communication skills, with the ability to influence peers and senior technical stakeholders without direct authority
- Organized, detail-oriented, and able to juggle shifting priorities across a high-volume hiring slate
- Professional experience with modern recruiting tools such as Ashby
- Familiarity with the AI/ML research landscape and the ability to credibly discuss frontier model capabilities, research directions, and publications with technical candidates
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
About LawnStarter
LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. The company is expanding beyond lawn care to become a one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.
About Analytics at LawnStarter
The analytics team supports the entire company including product, marketing, operations, and finance. The data platform includes a centralized Redshift data warehouse, modeled in dbt and orchestrated by Airflow, with Segment feeding event data. The team is mid-migration to Lightdash as the single BI platform, replacing Tableau and Metabase. Currently, data quality, tracking standards, and platform hygiene are side tasks handled by analysts.
The Role
The Analytics Engineering Manager will be the first dedicated person for data governance, responsible for data trustworthiness and the roadmap to improve it quarterly. Responsibilities include ensuring quality and freshness of source data, pipelines, reports, metric definitions, Segment event tracking standards, Lightdash workspace health, data feeding ML models, and data security. The role involves collaborating with product, marketing, ops, and finance to prioritize platform work. It is a hands-on role starting solo, building automation, checks, fixing issues, and establishing scalable processes. Eventually, the manager will hire a Lead Analytics Engineer and grow the function as needed.
Key differentiators of the role:
- First dedicated governance role, reshaping existing standards.
- Owns the data roadmap, discovering business needs and prioritizing work.
- Whole-stack ownership from source data to ML models.
- Leading the migration to Lightdash, setting up permissions and norms.
Responsibilities:
- Develop and manage the data roadmap balancing business needs and platform health.
- Automate monitoring of data quality and freshness, resolve incidents.
- Maintain data lineage and impact analysis to assess downstream effects of changes.
- Administer Lightdash workspace, permissions, and rollout.
- Extend and guard the semantic layer with governed metric definitions.
- Govern Segment event tracking catalog, standards, and drift detection.
- Ensure AI data readiness for internal AI tools querying the warehouse.
- Manage data security, privacy, access controls, and compliance with US state laws.
- Maintain governance documentation, ownership models, and review processes.
Challenges to solve:
- Convert business requests into a prioritized data roadmap.
- Ensure Lightdash migration improves platform usability without dashboard sprawl.
- Complete and maintain a trustworthy semantic layer.
- Manage event-tracking standards and prevent entropy.
- Proactively detect and prevent data pipeline breakages with automation and lineage.
Success metrics for year 1:
- Zero pipeline incidents from unannounced data changes.
- Zero freshness incidents; stakeholders never see stale dashboards.
- All business areas use official, well-maintained metrics and dashboards.
- Every Segment event has an owner and meets standards.
- Governance operates as a documented, sustainable system.
Requirements:
- Passion for data governance as a craft.
- Daily use of AI tools for automation, anomaly triage, and documentation.
- Hands-on manager who codes, debugs, and configures personally.
- Product-minded, able to translate vague requests into prioritized plans.
- Automation-first approach to quality checks.
- Ability to enforce standards with clear rules and good tooling.
Role exclusions:
- Not a large-team leadership role; starts solo with potential to hire one lead.
- Not a policy or committee role; hands-on fixing with code and conversations.
- Not a BI analyst role; focuses on platform and guardrails, not dashboard building.
- Not a mature system babysitting role; involves building and evolving the platform.
Technologies involved:
- Warehouse & pipelines: Redshift, dbt, Airflow
- Ingestion: Fivetran, custom Airflow pipelines
- Event tracking: Segment
- BI tools: Lightdash (primary), Tableau and Metabase (sunsetting)
- AI tooling: Claude Code, Codex, Brain (internal AI toolkit)
- Observability: AI-powered Analytics Engineer agent for monitoring and anomaly detection
Benefits:
- Base salary $75k-$120k/year
- Fully remote with asynchronous collaboration
- Flexible PTO
Equal employment opportunity statement included.
Location: Sainte-Anne-de-Bellevue, Canada
Role overview:
Our client is seeking a Spacecraft EMC Systems Engineer for its high performance spacecraft for our remote sensing and communications satellites. The Spacecraft EMC Systems Engineer will own the EMC concept, analysis, verification and mitigation for multiple satellite programmes, driving architecture decisions, leading cross disciplinary teams. He will ensure all electrical subsystem on the bus and payload, from requirements capture to hardware design, do not interfere with themselves or launch vehicles. The role works closely with platform and payload teams to ensure an electrically clean, reliable and launch ready spacecraft.
Tasks summary:
EMC Architecture Concept & Requirements
• Capture, allocate and trace EMC functional, performance, and requirements.
• Define the EMC architecture (shielding strategy, grounding scheme, antenna placement, mode control, and harness segregation requirements & routing constraints).
EMC Analysis & Electrical Design
• Perform EMC analyses of the whole spacecraft (accounting for the payload specifics) for radiated/conducted emission and susceptibility, antenna coupling, shielding effectiveness, fuse blowing…etc. and verify compliance early in the design cycle.
• Recommend mitigation such as shielding, filtering, grounding schemes, layout rules.
DC Power Distribution
• Review DC power distribution architecture (primary bus, secondary bus lines, converters, fusing, protection) for EMC/EMI aspects.
• Review conductors, termination, connectors and back shells (material, gauge, shielding…etc.) that satisfy EMI control requirements.
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners.
• Support ICDs with payload and platform teams and suppliers.
• Act as the EMC authority in System and subsystem design reviews
• Liaise with RF, Power, Structures, Propulsion, Software and Ground Segment teams to resolve cross disciplinary EMC issues early.
• Support B&P (Phase 0 & pre-Phase A).
Integration & Verification (IVV)
• Author the EMC Verification Master Plan covering component level, subsystem level and full spacecraft tests (CE/CS, RE/RS).
• Oversee test facility set up, instrumentation calibration, test execution, data reduction and results certification.
• Author test procedures, and acceptance criteria.
• Lead CE/CS tests, RE/RS tests on hardware and review suppliers test results.
Technical Leadership & Mentorship
• Mentor, guide junior engineers and interns and provide EMC training sessions.
• Act as technical liaison with customers, partners and external vendors.
• Act as Continuous Improvement stakeholder.
• Contribute to our client’s knowledge‑base, process enhancements, and standards development.
Configuration, Documentation & Standards Management
• Participate in Change Control Boards (CCB) and ensure impact analyses are performed for any electrical change.
• Maintain GDIR and EDTS streamlining.
• Ensure all artefacts, analysis and documentations are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation.
On‑Orbit & Operations Support
• Support root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned.
• Support SOOH development and associated operator training.
Required Qualifications:
• B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred) with 10 + years of electrical design engineering experience on LEO/MEO/GEO missions.
• Proficiency in spacecraft and unit EMC requirements and simulations.
• Prior experience supervising a team of EMC engineers or leading multi disciplinary task forces.
• Strong understanding of aerospace system engineering fundamentals
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
• Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little to no supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Chicago, New York City
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As a
Data Analyst, Exploration
you will play an integral role in all operational aspects of onboarding, managing and maintaining various datasets used by traders and quantitative researchers. You will work closely with a variety of
stakeholders, including data strategists and data engineers, as well as teams across technology, operations, research, and risk management.
You should be comfortable investigating complex data issues in a fast-paced environment.
What you will do in this role:
Analyze new datasets to profile their content, identify collection and storage requirements for data engineering teams and proactively surface insights about the datasets for data strategists and front-office stakeholders
Collect metrics and analyze datasets across different dimensions of data quality including completeness, validity, accuracy, timeliness, and consistency
Curate data catalog entries to ensure our research data assets are accurately represented and easily discoverable
Engage with global front office research teams to support datasets throughout their lifecycle, addressing content inquiries and managing communications with external data vendors
Monitor and resolve production data issues while engaging key stakeholders across multiple teams and facilitating global support
Assist the wider team by identifying opportunities to improve existing datasets and data management processes
What you will need in this role:
1-2 years of relevant experience
Strong foundational knowledge of financial instruments and market data symbology, with an interest in developing further expertise in these areas
Proficiency with SQL and Python for exploratory data analysis (PySpark, pandas, numpy, Jupyter Notebooks)
Ability to document and clearly explain complex data analysis findings
Exceptional attention to detail and effective communication skills
Ability to think both independently and collaboratively
Additional skills or experience which enhance consideration for this role:
Experience with cloud services such as AWS Athena and Amazon S3
Familiarity with Linux and basic Bash scripting skills
Experience with version control tools such as Git
Good understanding of data management and data quality principles, with experience developing data quality checks or reports
Prior experience using the Bloomberg Terminal
Experience with Apache Airflow or similar tools
The annual base salary range for this position is $100,000 to $120,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-TL1]
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap.
- Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
- Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future
- Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins.
- Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance
- Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity
- Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth.
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability.
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Удалённо
senior
География найма не уточнена
6th of October City, Egypt
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Tabuk, Saudi Arabia
Atlanta, GA (Hybrid)
Atlanta, GA (Hybrid)
ОфисseniorПротиворечивые условия: Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S
УдалённоRemote - US
Ability to collaborate effectively across global time zones
УдалённоPalo Alto; New York; San Francisco; Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for top research talent; Experience working across multiple US markets, including relocation and visa-driven hiring; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Автоотклики