Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Business Development Representative for our North American team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane "checkbox" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive.
🗓️ THE DAY-TO-DAY
- Strategize the Hunt: Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.
- Craft the Narrative: Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.
- Master the Outreach: Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.
- Elevate the Experience: Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.
- Architect Your Success: Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.
- Drive the Impact: Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.
⚡ YOUR SUPERPOWERS
- Command the Conversation: You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.
- Fuel the Fire: You are a self-motivated, results-oriented "go-getter" who thrives on hitting targets and exceeding expectations.
- Communicate with Clarity: You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.
- Maintain the "Glass-Half-Full": You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.
- Think Outside the Box: You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.
🌟 BONUS POINTS
- Sales Veteran: You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.
- Customer-Facing Pro: You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role.
- Mid-Market & Enterprise Expertise: You have previous experience navigating the complexities of Mid-Market and Enterprise-level BDR or Sales cycles.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Remote in the United States
Workplace: Remote
At Sanity.io http://Sanity.io, we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We're looking for an Engineering Manager to lead and grow the SDK team — the team responsible primarily for building and maintaining the App SDK project https://github.com/sanity-io/sdk, our framework of typed React hooks that lets developers build focused, real-time content applications on top of Sanity.
Read more about it here: https://www.sanity.io/app-sdk
The App SDK is how developers extend Sanity beyond the Studio. Your team owns the primitives (useDocuments, useDocument, useEditDocument) along with the tooling underneath them (Groq.js, Typegen, our CLI, and HTTP client), and seamless authentication, permissions, and real-time sync. It's an open-source, MIT-licensed project, so the vast majority of your team's work happens in public.
ABOUT THE ROLE
Leading an engineering team at Sanity means owning strategy, roadmap, and execution alongside your product and design partners. You'll do that by working with excellent people and creating an environment where they can do the best work of their careers.
This is a player-coach role. You'll spend most of your time on people, priorities, and delivery — but you'll stay close enough to the code to review PRs, unblock hard problems, and guide API design.
You'll also join a growing group of engineering managers shaping the culture of our Engineering organization, working closely with Product Designers, Product Managers, Principal Engineers, and technical leaders across the company.
WHAT YOU WOULD DO
- Lead and grow a team of engineers — help them prioritize for impact, grow in their careers, and do the best work of their lives.
- Own strategy, roadmap, and execution — work closely with your product and design partners to decide what to build, and make sure it ships.
- Set technical direction — guide architecture decisions that balance velocity with maintainability across a large-scale TypeScript codebase, and know when to trade completeness for getting value to developers sooner.
- Design APIs developers actually enjoy — plan and ship beautiful, minimal APIs that let internal and external developers solve high-level problems and leave the hard implementation details to us.
- Stay hands-on — contribute through technical reviews, pairing, and code where it helps the team most.
- Build in the open — run an open-source project well: triage, contribution paths, changelogs, and a community that trusts your releases.
- Champion developer experience — automatic type generation, hot reload, one-command deploy. Your team is judged on how fast a developer gets from idea to deployed app.
- Measure adoption — SDK adoption, apps deployed, time-to-first-app. You'll know what's working because you're measuring it.
- Collaborate across the company — align with engineering leadership, product, design, DevRel, and partnerships on shared goals.
ABOUT YOU
- Based in San Francisco/Bay Area or remote in the United States.
- 3+ years of engineering leadership experience, including 5+ years as a software engineer.
- Deep experience with TypeScript and React — state management, hooks, module systems and bundling, and core browser concepts. Experience with Go, Vite, or Zustand is a plus.
- You've built libraries, SDKs, or developer tools that other engineers depend on, and you understand the difference between shipping an application and shipping a toolkit other people build on.
- Experience working at a product or SaaS company as a engineering manager or senior engineer.
- Experience working closely with product managers and designers to deliver for both technical and non-technical users.
- Comfortable working with remote and distributed teams.
- You communicate technical designs clearly and concisely, in writing and out loud.
- Pragmatic. You care about getting it right, and you care more about not blocking the people who depend on you.
- You care about the people you work with and have real empathy for the developers using what your team builds.
WHAT SETS YOU APART
- You've maintained a meaningful open-source project and have opinions about what makes a good one.
- Experience with API or SDK design at a developer platform company.
- A strong point of view on how AI-assisted development changes what a good SDK looks like.
- Experience with automated browser testing and Node.js.
- Startup experience.
Not sure you're exactly what we're looking for in this role? Apply anyway!
WHAT WE CAN OFFER
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here https://www.sanity.io/blog/our-sanity-values!
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Location: Remote, Canada; Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Backend Engineer (Python) in GitLab's Agent Foundations stage, you'll go beyond using AI tools. You'll help build the foundations for GitLab's agentic AI experiences: the platform that lets AI agents work across the whole software delivery lifecycle, not just write code. That covers the reusable building blocks agents and flows are made from as well as our core harness, Duo Developer.
Most of your work will be backend engineering in Python, using libraries such as LangGraph to build secure, reliable and scalable features in our AI Gateway. You'll also work across the stack where needed. You'll work closely with engineers across the stage and other AI Engineering teams. This is a high-visibility area where GitLab's core platform meets its AI strategy.
What you'll do
Develop, ship and maintain features for the Duo Agent Platform in the Duo Workflow Service, the AI Gateway and, where needed, the GitLab monolith. Keep them secure, well-tested and performant.
Build and improve agentic flows and their reusable parts with LangChain and LangGraph, including the Flow Registry.
Work with Product Management, UX, frontend, backend and AI specialists to refine requirements and ship improvements in small iterations.
Design, implement and review APIs (including GraphQL and REST) and the backend logic behind them, with reliable, scalable and clear contracts for clients such as the GitLab monolith, IDE extensions and Duo CLI.
Improve and extend automated testing (pytest and other frameworks), including evaluations of agent and flow behavior, to strengthen quality and give developers faster feedback.
Share standards, patterns and learnings with other engineers to raise the bar for responsible AI integration and evidence-driven engineering.
Join Tier 2
on-call rotations
to troubleshoot production issues, contribute to root cause analysis, and improve observability and resiliency.
Keep an eye on the competitive landscape to help keep GitLab's agent platform best-in-class as more work becomes agentic.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Experience building and maintaining production Python backend applications, including APIs, asynchronous or background processing, and data models.
Experience with LLM application frameworks such as LangGraph, or designing and shipping AI-powered backend features or harnesses.
Skill in designing or extending APIs (REST, GraphQL or gRPC) with attention to scalability, maintainability and backward compatibility.
Comfort working across the stack in a mature codebase. Familiarity with Ruby on Rails and/or JavaScript and Vue is a plus.
Experience finding and fixing performance bottlenecks in applications.
Clear written and verbal communication, including technical proposals and documentation, in a remote, async, cross-functional team.
Openness to learning and to applying skills from related technologies or fields.
About the team
The
Agent Foundations stage
builds the foundations for GitLab's agentic AI experiences. We provide the platform, catalog and execution features that help teams deliver resilient agents and flows to customers. The stage has three groups: Agent Developer, AI Catalog and Agent Execution. Between them, they own the GitLab Duo Developer foundational flow and the Flow Registry; the AI Catalog, including custom agents, custom flows and external agent integrations; and agent execution, agent tools and agent observability.
Our engineers work async-first across EMEA, AMER, and India timezones. We work with teams across AI engineering and the rest of GitLab so the Duo Agent Platform can power many of GitLab's AI features.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Berlin Office; Norway; Netherlands; Portugal; Germany; Finland; Denmark; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
We’re now looking for a Sales Enablement Manager to make sure our GTM team scales just as fast - and just as effectively.
🎯 Your main goal will be to enable GTM teams to close more deals faster by providing the knowledge, resources, and training they need to succeed at every stage of the buyer journey.
You’ll be helping us build on early-stage existing foundations (onboarding, certifications, tooling) and take it to the next level as we scale. This is a high-impact, hands-on role with a direct line to revenue outcomes.
🚀 BUILD ONBOARDING THAT SHORTENS RAMP TIME AND BOOSTS IMPACT
- Design and deliver world-class onboarding for new GTM team members across Sales, Customer Success, and Solutions Engineering.
- Track and continuously improve ramp time through tailored strategies and performance feedback loops.
- Collaborate with leadership to define what “great” looks like across roles and build onboarding paths accordingly.
📚 CREATE SCALABLE ENABLEMENT PROGRAMS THAT DRIVE REVENUE
- Translate product updates, GTM strategies, and technical concepts into clear, actionable content.
- Identify knowledge gaps and build role-specific enablement initiatives to address them.
- Design certifications and training frameworks (e.g. demo, discovery, technical proficiency) to ensure consistency and quality across the field.
🎤 RUN HIGH-IMPACT ENABLEMENT EVENTS AND INTERNAL COMMS
- Support the planning and execution of team-wide enablement moments like SKOs, regional kickoffs, and quarterly readiness sessions, partnering closely with sales and revenue leadership on strategy and messaging.
- Act as the voice of enablement for GTM teams, making sure they have the right information at the right time, through the right channels.
- Partner closely with Product, Product Marketing, and RevOps to sync launches, messaging, and process changes.
📊 MEASURE WHAT MATTERS AND MAKE ENABLEMENT A GROWTH DRIVER
- Define and track KPIs to demonstrate enablement’s impact on sales productivity, pipeline velocity, and deal size.
- Build a competency scorecard with GTM managers to support coaching and performance management.
- Use insights from sales calls, Gong data, and product usage to continuously refine your programs.
REQUIREMENTS
MUST-HAVES
- 🧠 Sales enablement experience in PLG SaaS: You have 4+ years of enablement experience at fast-growing SaaS companies, ideally building enablement from scratch in a PLG environment.
- 💼 Deal complexity experience: You've enabled teams selling mid-market to enterprise deals (6 to low-7 figures).
- 🧑💻 Technical buyer fluency: You understand how to sell to technical personas (CTOs, engineering managers) and can translate that into training that resonates with a technical AE audience.
- 📚 Learning program design: You’ve built high-quality, scalable training programs tailored to different GTM roles and seniority levels.
- 🗣️ Strong communicator: You excel at turning complex technical concepts into clear, compelling, and actionable content for sales teams.
- 🧘 Organized and proactive: You’re structured, self-directed, and take ownership without needing hand-holding.
- 🤝 Customer-first mindset: You focus on enabling the team to better articulate our value and deliver better buyer experiences.
NICE-TO-HAVES
- 🤖 Passion for automation and AI: You’re excited by the space we’re building in — and it shows.
- 🔧 Familiarity with n8n: You’ve used the product (or are eager to start).
WHY JOIN US?
This is your chance to build something from the ground up: a high-leverage enablement function in a high-growth company, with a direct line to revenue impact. You'll be joining a supportive, fast-moving, and collaborative team where enablement is viewed as a strategic lever — not a support function. Help us scale our product, our message, and our people.
Apply now — and help us turn our GTM teams into a world-class sales engine.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Singapore
Workplace: Hybrid
adjoe http://www.adjoe.io is redefining the future of mobile advertising. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with our intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by Europe’s leading media powerhouse Bertelsmann and operating from offices in Hamburg (HQ), Boston, Singapore, Tokyo, Seoul, and Sao Paulo adjoe is defining the next stages of app and ad experience – right now. Join us.
About the Role
As adjoe enters its next critical phase of global expansion, building a scalable, predictable, and market-adaptive revenue engine in APAC is a top strategic priority. We are seeking a high-caliber, hands-on Manager - GTM Strategy & Operations – APAC to lead commercial strategy formulation, operational architecture, and GTM execution across the Asia-Pacific region.
This is a high-visibility, "Builder & Scaler" role at the intersection of global strategy and regional execution. You will not just manage existing processes; you will architect the operational backbone that enables adjoe to win across diverse, fast-moving APAC markets (from high-eCPM East Asian regions like Japan/Korea/ANZ to high-growth mobile-first SE Asian markets).
Reporting directly to our VP of Revenue (APAC), and working in lockstep with the Managing Director (GTM), global leadership, and cross-functional Product/Tech teams, you will serve as the strategic bridge translating ambitious growth targets into structured, high-performing commercial operations. You’ll help translate strategic goals into execution, ensuring alignment from planning to delivery. This role blends analytical and strategic thinking with hands-on collaboration—supporting high-impact initiatives, guiding teams through complex deals, and driving seamless execution from partner engagement to integration.
What You Will Do:
1. APAC GTM Strategy & Market Expansion
- Regional GTM Architecture: Partner with the MD of GTM and VP of APAC to refine and execute market-entry and scaling strategies across diverse APAC sub-regions (Japan, Korea, SEA, ANZ).
- Commercial Model Optimization: Tailor GTM playbooks, pricing frameworks, and pitch strategies to fit local publisher landscapes and programmatic advertising environments.
- Strategic Growth Initiatives: Identify new market opportunities, emerging app categories, and strategic upsell pathways for core products (Playtime, Arcade, adjoe Ads).
2. Business Development & Strategic Deal Structuring
- High-Impact Deal Support: Actively partner with regional Sales and Account Management teams on key strategic accounts across the deal lifecycle (from initial pitch and commercial modeling to technical onboarding and revenue scaling).
- Partner Ecosystem Growth: Help structure complex, multi-product partnerships with top-tier app developers, gaming studios, and media buyers across APAC.
3. Revenue Operations (RevOps) & Pipeline Analytics
- Single Source of Truth: Architect and refine global/regional sales reporting frameworks in CRM and BI tools to drive precision in pipeline health, forecasting, eCPM trends, and performance KPIs.
- Sales Cadence & Efficiency: Establish structured operational rhythms (QBRs, pipeline reviews, conversion funnel audits) to improve regional sales velocity and predictability.
4. Sales Incentive & Commission Architecture
- Comp Plan Design: Model, design, and manage competitive, motivating sales incentive and commission structures tailored to balance aggressive regional acquisition with long-term partner retention.
5. Cross-Functional Sales Enablement
- Product-to-Market Bridge: Serve as the strategic liaison between Global Product Marketing, Tech, and APAC Sales—translating complex product capabilities into actionable localized sales enablement assets and competitive playbooks.
Who You Are:
- Strategic Background: 3–5+ years of experience in Strategy Consulting (MBB/Tier-1), high-growth AdTech / Mobile App Scale-ups, or Tech VC/PE, with a proven track record in commercial strategy, RevOps, or GTM transformation.
- AdTech & Mobile Ecosystem Fluency: Deep understanding of—or rapid capacity to master—mobile monetization, rewarded advertising, programmatic bidding (DSP/SSP), unit economics (eCPM, LTV, ROAS, CPI), and publisher sales cycles.
- Builder Mindset & Practical Execution: Exceptional capability to balance 30,000-foot strategic frameworks with roll-up-your-sleeves operational execution. You thrive in unstructured, fast-paced environments.
- Analytical Precision: Advanced financial modeling and data manipulation skills (Excel/SQL/BI tools like Tableau/ Quicksight). Ability to extract clear commercial narratives from complex datasets.
- Executive Presence & Cross-Cultural Leadership: Proven ability to influence executive stakeholders across time zones and lead cross-functional alignment between European HQ and APAC regional teams.
- Language Skills: Professional fluency in English is required. Fluency in Japanese, Korean, or Mandarin is a significant plus given our APAC coverage.
- Education: Bachelor’s or Master’s degree in Business, Economics, Finance, Engineering, or STEM from a top-tier institution. MBA is a plus.
Our Commitment to Your Success
Invest in Your Future: You’ll join a high-performing, rapidly scaling global company with a clear vision, while directly influencing the company's trajectory and sharing in its success. We’re committed to your growth through regular feedback, mentoring, and our development programs, you’ll expand your skillset and build a long-term career at adjoe.
Easy Arrival to adjoe: From signing to settling in Singapore, we’ve got you and your family covered, including a relocation bonus, and personal support to help you build your life here, making your move smooth and stress-free.
Live Your Best Life, at Work and Beyond: Flexible hours, remote Fridays and 24 vacation days. You’ll also have three weeks of remote work each year, lunch sponsorship, and mental health support through our Employee Assistance Program (EAP).
Thrive Where You Work: APAC hub sitting in Singapore CBD area. You’ll find a vibrant office with top-notch equipment, open collaboration spaces, and plenty of snacks and drinks to keep ideas (and energy) flowing.
We welcome applications from people who will contribute to the diversity of our company.
Location: United Kingdom
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for Staff Product Engineers that can solve our hardest technical problems, both individually and through technical leadership. You’ll design and build software that creates delightful, groundbreaking user experiences. You’ll play a key role in growing the talent in our engineering organization through mentoring, coaching and hiring, and you’ll resolve our most tricky product issues through an understanding of what’s important to our users and business.
WHAT YOU'LL DO
- Provide technical leadership for a critical part of Attio’s engineering organization. You’ll work across teams to design significant parts of our infrastructure, aligning with Attio’s overall technical strategy. You’ll hold a high bar for the output of the teams you work with, ensuring that Attio executes both quickly and with quality.
- Raise the bar on how we build and operate software. You’ll be part of a technical leadership group that sets standards for how we build and operate software at Attio, ensuring that we strive to build robust and maintainable systems that are reliable, scalable and secure.
- Grow our engineering talent. You’ll mentor and coach the engineers you work with, and help ensure we hire the best talent for Attio. You’ll share your knowledge and growth mindset with the team, and be open to new approaches and experiments as software engineering evolves in the age of AI.
- Deliver for the business. You’ll always look to optimize for Attio’s business, ensuring that we make the right trade-offs between delivery and perfection. You’ll strive to understand our customers and users so you can deliver the experiences which are uniquely valuable to them.
WHAT YOU'LL BRING
- First-class technical skills. First and foremost, you’ll be an excellent technical executor, with an ability to think in systems, not just crank out code. You’ll understand the world of distributed, cloud-native systems, and intuitively create the right interfaces to allow teams to innovate in parallel.
- Proven technical leadership credentials. You’ll have a track record of not just personal execution, but of delivering projects through others. You’ll be able to break down large, complex problems into smaller, independent goals that others can own. You’ll understand how technical architecture impacts ability to deliver, and to maintain systems for the long term, and be sensitive to the need to pick the right compromise.
- A growth mindset. Software engineering is changing rapidly in the age of AI, and you’ll understand the need to be open-minded and to experiment. You’ll be keen to teach, and to learn from the experience of others. You’ll relish the challenge of working in an area that’s new to you, and enjoy the discomfort that leads to personal growth.
- A passion for growing the skills of others. As you deliver projects through your technical leadership, you’ll be keen to grow the next generation of technical leaders. You’ll have demonstrated impact through mentoring and coaching, and be able to flex your style depending on the needs of your colleagues. You’ll also be passionate about hiring the right talent for Attio.
- A focus on the product and customer. You’ll have strong opinions on what makes a great product, and a keen desire to deliver the things which generate value for Attio’s customers. You’ll be curious to learn about how our product is used in the field, and have an understanding of how to use data to ensure we’re building the right thing.
WHAT WE OFFER
- Competitive salary : £135K- 170K
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- [In the UK] Private medical insurance through AXA
- [In the UK] Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: United Kingdom
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Senior Product Engineer who takes pride in pushing boundaries, obsesses over details, and wants to help reinvent how millions of people work.
WHAT YOU'LL DO
- Use your strong expertise in TypeScript/Node.js/GCP to move the company and product forward
- Lead projects end-to-end to solve real customer problems
- Architect the systems which power new features to support our high standards of performance, reliability, security and scale, and re-architect existing systems as their scaling demands grow
- Design REST API contracts for both internal and external consumers that are easy to work with
- Represent Attio’s Product & Engineering values both internally and externally
WHAT YOU'LL BRING
- Experience designing scalable, reliable, secure backend systems
- Excellent knowledge of modern Cloud Native systems architecture
- Expertise with Node.js and TypeScript
- A track record of ownership and product delivery
- A proactive, self-motivated problem solving attitude, with a strong passion for advancing and innovating in distributed systems
- The ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design
Nice to have:
- Experience contributing to, or participating in open source projects
- An interest or experience in mentoring other members of the team
- Experience working with data-rich backend applications, or processing large volumes of real-time data
- A love for experimenting with new ideas, tools and techniques, and exploring new technologies
WHAT WE OFFER
- Competitive salary of £95,000 to £125,000
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: Poland; Romania
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About the SignNow team:
We are a passionate and ambitious team of 100+ people on a mission to succeed with our award-winning signature solution – SignNow.
SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow.
And now, we are looking for a Senior Technical Support Specialistwho is prepared to contribute to the next chapter of our company's growth.
What you'll be working on:
- Handle complex web support cases for enterprise and sales-assisted accounts
- Lead and participate in client calls with Tier 1 accounts independently
- Collaborate with GTM team (Sales, CSM) on escalated enterprise issues
- Identify, document, and escalate product bugs and feature requests to engineering and product team
- Investigate and troubleshoot technical issues related to SignNow web platform, integrations, and workflows
- Ensure timely follow-up and resolution on all assigned cases within SLA requirements
- Maintain clear and professional written communication with customers throughout the full case lifecycle
What we expect from you:
- Education: Bachelor's degree or equivalent practical experience
- Experience: 3+ years in B2B SaaS support, minimum 2 years with enterprise / Tier 1 accounts
- Language: English — fluent, professional level for written and verbal client communication
- Technical: Familiarity with APIs, integrations, SaaS platforms; Intercom or similar CRM preferred
- Strong communication and client management skills — must be able to run enterprise calls independently
- Availability to work afternoon hours (from 4:00 PM) is required.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Engagement Manager, PS Sales focused on Germany, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes.
Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.
Some examples of our projects
Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work
What you'll do
Build trusted advisor relationships with division chiefs, program managers, and technical leaders
Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements
Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.
What you'll bring
Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.
The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the
Professional Services Engagement Management handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Forward Deployed Engineers work directly with the largest and fastest-growing AI companies in the world, owning their technical outcomes on Baseten and taking on the hardest problems in serving and improving models at scale. The work spans the model lifecycle: inference, post-training, and the systems that tighten the loop between them.
- Act as each account's de facto CTO on Baseten, with final accountability for how their workloads are designed, run, and scaled.
- Take customer objectives from vague to shipped: frame the problem, define the spec and success criteria, build the PoC, and carry it through to production quickly, using the right tools for the problem.
- Design the evals and benchmarks that isolate where quality or performance falls short, then close the gap yourself, whether that means optimizing inference, improving the model through post-training, or reworking the eval itself.
- Be the first responder to mission-critical failures including triage, owning the fix directly or route to the owning team and stay accountable until it ships.
- Build internal systems so that each engagement is faster than the last. This includes tooling and automation for eval and deployment infrastructure, and the recipes and reference implementations that make the product more self-serve.
- Shape the product itself, channeling what your accounts need into the roadmap and shipping fixes and features into Baseten's codebase yourself.
- Do all of this across multiple accounts at once, sequencing the work, pulling in the right people at the right time, and keeping customers and internal stakeholders aligned on status and risk.
REQUIREMENTS
- Minimum 1-2 years of software engineering experience, shipping and maintaining code in large production systems, ideally with breadth across the stack
- Experience debugging complex production issues - working through logs, metrics, and traces to root-cause problems in unfamiliar systems
- Confidence owning ambiguous technical problems. This includes triaging, making decisions under uncertainty, and knowing when to pull in other engineers who own the underlying systems
- Motivation beyond pure engineering. An interest in wanting to work directly with customers, understand their problems firsthand, and influence the product
- Clear communication on complex technical topics, whether you're talking to a customer's engineers or their leadership
- Genuine curiosity about AI inference and training, and a drive to become an expert in the infrastructure powering it
- Willingness to respond to customers outside regular working hours and participate in an on-call rotation
- Excitement about solving problems for some of the largest and fastest-growing companies in the world running mission-critical AI workloads
WHAT YOU'LL BRING
We don't expect any one person to cover all of this - the strongest candidates may spike in one or two of the following:
- Depth in a core infrastructure domain such as storage systems or networking (anywhere from the cloud layer to cluster interconnects like InfiniBand and RoCE)
- Experience operating distributed compute platforms like Kubernetes, Slurm, or Ray, especially for GPU workloads
- A detailed understanding of LLM architectures and modern inference engines like vLLM, TensorRT-LLM, or SGLang
- The ability to profile and optimize GPU workloads, in training or serving
- Hands-on experience with post-training techniques like SFT and RL, or a broader deep learning background plus fluency in a tensor computation library like PyTorch or JAX
- Operational depth - running on-call, leading incident response, debugging distributed systems under pressure
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Reports to: Head of Content Operations
Location: Hong Kong
Travel: International travel to the EU, Japan or the US
Time Zones: Will collaborate across time zones with clearly defined overlap windows.
We're looking for a
Senior Program Manager, Retail Demo Content
to drive the strategy, roadmap, and execution of what games and content appear in our retail demo experience. This is a highly cross-functional role that sits at the intersection of
content strategy, production planning, and retail execution
— turning leadership's retail vision into a clear, actionable content roadmap that ships on time, every time.
You'll be the connective tissue between our game production pipeline, developer experience team, retail deployment team, and publishing/marketing — ensuring the retail demo always showcases the right games, at the right time, in a way that drives conversion and supports broader go-to-market strategy.
What You’ll Do
Own the retail demo content roadmap
— Determine which games should be featured in retail demo units at any given time, based on our production release schedule, business priorities, and retailer needs. Also own the retail demo experience across multiple regions with local demands and customizations.
Translate strategy into execution
— Take high-level management direction on retail demo goals and convert it into a concrete, achievable execution plan with clear timelines and milestones.
Drive on-time delivery
— Manage the end-to-end planning process and working closely with Developer Experience Team to ensure new retail demo content is ready and deployed to retail demo units on schedule, with no surprises.
Coordinate with Retail Deployment
— Partner with our Retail Deployment team to align on logistics, timing, and technical requirements for rolling out new content to physical retail locations (Target, Costco, Walmart, etc.).
Align with Publishing & Marketing
— Collaborate with Publishing and Marketing teams to identify opportunities where retail demo content can support broader go-to-market (GTM) campaigns, new title launches, or seasonal promotions.
Build repeatable process
— Establish clear, scalable planning frameworks and documentation so that retail demo content planning becomes a predictable, well-oiled process rather than an ad hoc effort.
Report and communicate
— Keep the Head of Content Operations and relevant stakeholders informed on roadmap status, risks, and delivery timelines.
Who You Are
5-8+ years of experience
in program/product management, content operations, production coordination, or a related field — ideally within gaming, consumer tech, or retail/CE (consumer electronics) industries.
Proven ability to
build and manage roadmaps
across multiple stakeholders and moving parts, with a track record of on-time delivery.
Strong
cross-functional collaborator
— comfortable working with engineering/dev teams, retail/operations teams, and marketing/publishing teams simultaneously.
Experience translating
ambiguous, high-level direction
from leadership into structured, actionable plans.
Familiarity with
game production pipelines
and/or
retail merchandising/demo programs
is a strong plus.
Excellent
communication and stakeholder management
skills — able to align diverse teams (technical, creative, retail, marketing) around a shared plan.
Highly organized, detail-oriented, and comfortable owning a roadmap end-to-end.
A passion for gaming, interactive entertainment, or family/consumer tech products is a big plus.
Nice to Have
Prior experience working with major retailers (Target, Costco, Walmart, Best Buy, etc.) on in-store demo, merchandising, or activation programs.
Experience in game publishing, live-ops, or content scheduling.
Familiarity with GTM (go-to-market) planning and how retail experiences tie into broader marketing campaigns.
#LI-Remote
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Washington, D.C.
What you'll do
As a Principal Public Sector Architect you understand your customer’s scope and mission. You have a deep understanding of key drivers for the technology decisions in large government and education and how those drivers support their goals. You are familiar with key regulatory guidelines and constraints and the unique nature of those factors on technology modernization.
You can credibly engage across various technical domains. You have the capability to converse on risk management and have the ability to articulate the impact of risk to the organization in terms the government understands. You have an understanding of the factors and trends that are top of mind in government for CIOs, CISOs and other agency executives are thinking about to increase government services’ effectiveness, security and end user experience.
You will help our customers build digital transformation strategies using the Cloudflare technologies and platform.. You are aware of what comes next and you can position the value proposition of the Cloudflare platform in tangible benefits to the government mission, without necessarily referring to specific individual technologies.
Your aim is to understand our customers' journey, helping them identify, understand, and scope their needs as they replace or migrate from existing edge cloud and/or on-premises technologies. You will help them comprehend the value proposition of Cloudflare technology in relation to their transformation or other mandates, and you will guide them in building a roadmap towards their next-generation secure digital architecture using our platform.
In this role, you will work as a part of a highly visible structured team to build and maintain relationships with key stakeholders within our strategic customers. You will have a track record of public engagement and experience working internally to build the business case for solution development and enhancements. An equally important component of this role is the expectation that you scale your industry expertise and knowledge across the wider Pre-Sales organization.
What you will do:
Responsible for working with customers to define tailored visions, creating a path for innovation stretching multiple years out. Develop a roadmap with customer and internal Cloudflare stakeholders and together push the boundaries on how Cloudflare can help large government and education move forward. This includes identifying, understanding, scoping, and guiding the journey to replace or migrate from existing edge cloud and/or on-premises technologies.
Build and maintain the long term technical relationship of strategic accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the marketplace, and further establishing our footprint within the customer’s landscape.
Collaborate with specialists, architects, and subject matter experts across diverse functions. Apply extensive vertical knowledge and domain expertise to enhance the depth and effectiveness of engagement.
Available for consultation throughout a strategic engagement's lifecycle, from account planning and initial vision setting to guiding stakeholders through Solution Design.
Support for Business Value Assessment creation and delivery.
Contribute industry expertise to guide Cloudflare’s go-to-market and platform evolution.
Travel up to 40% during the quarter to support partner engagements, attend conferences, represent Cloudflare at industry events, and collaborate with your teammates.
Desirable skills, knowledge and experiences:
15+ years of prior Technical Sales, Engineering, and/or first-hand industry experience required.
Demonstrable experience in building trust and maintaining relationships with key customer stakeholders.
Strong understanding of both business strategy and technology at a deep level.
Aware of government and industry standards, frameworks and compliance requirements (i.e, HIPAA, PCI, SOX, FEDRAMP, GDPR, NIS2, etc.).
Experience in designing architecture, migration, and implementation of cloud, edge and on-premises technologies from industry incumbent legacy providers and solutions.
Compensation
Compensation may be adjusted depending on work location.
For Washington, DC based hires: Estimated annual salary of
$257
,000
- $31
4,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Washington, D.C.
What you’ll do as a Senior Customer Engineer, Public Sector Federal
You are the technical lynchpin through the entire sales cycle - pre-sales and account technical leadership. You will work closely with our Public Sector prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, create documentation, and to support the long-term technology strategy of the customer.
As a Public Sector Federal Solutions Engineer, you will need to have strong technical knowledge of both on premise security and networking implementations and public cloud initiatives common to US Public Sector Federal customers. You are the technical customer advocate within Cloudflare and will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.
What we look for in our Solutions Engineers
Our Solutions Engineers come from a wide range of backgrounds: engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. You are an educator who works with empathy to drive positive outcomes for your customer. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
Responsibilities
As critical members of Cloudflare’s Public Sector Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance.
The role is focused on emerging Dept. of Defense & DISA segment within our Federal segment and as such will require some travel, Generally, the role requires 35-45% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
Requirements
Demonstrated understanding in internet technologies: OSI Model layers 1-7,Routing TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
Comfortable with SASE frameworks and related technologies such as Secure WEb Gateway, CASB, DLP, SD-WAN, etc.
Comfort with on premise infrastructure and networking configurations, including potential legacy systems or methodologies.
Minimum 4 years of experience in a customer-facing sales or consulting role supporting the US Federal Government.
Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.
Desired
You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Experience serving the US Department of Defense or DISA market segment
Bonus Points
Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Certifications: Azure/AWS/GCP Architect, etc.
More About You
You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
You understand how to manage a project, work to deadlines, and prioritize between competing demands.
Compensation
Compensation may be adjusted depending on work location.
For Washington based hires: Estimated annual salary of $211,000 - $257,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $109,000-$159,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $120,000-$177,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We're hiring someone to lead Employee Programs based in our San Francisco office.
You'll own new hire onboarding end to end, designing and running programs that get people productive fast and fluent in how we work. You'll design and confidently facilitate the in-person programming that makes this happen, in our SF office and for our distributed teams, and build lightweight tools to track whether it's actually working.
You'll partner with leadership and cross-functional teams to build training that supports competencies that scale as the company grows.
RESPONSIBILTIES
- Own end-to-end design of new hire onboarding, including in-person programming in our SF office (e.g. culture and communication) and support individual team onsites (twice annually per team)
- Build structured onboarding curriculum covering role ramp-up, cross-functional context, roadmap understanding, and how decisions get made
- Measure onboarding effectiveness (time to productivity, ramp feedback, manager input) and iterate each cohort
- Collaborate with our operations team to contribute content and programming for company-wide offsites
- Design and facilitate a new manager training program covering core management skills and how management works here specifically
- Own personal growth and upskilling programs for employees who need targeted skill development: identify gaps, build or source training, track progress
- Partner with managers and leadership to spot where upskilling closes a real performance or capability gap
- Confidently facilitate large-group sessions, comfortable running a room for onboarding cohorts, manager training, or team onsites, not just designing the content
- Use AI-forward, no-code tools to build lightweight internal tools that track ramp progress and distribute onboarding content automatically, reducing manual, one-off work
REQUIREMENTS
- Have 5+ years in internal events, employee experience, learning & development or People programs at a high growth startup
- Are an exceptional communicator, both written and verbal
- Confident public speaker and experienced facilitator: can run sessions for large or mixed-seniority groups and hold a room
- Experience building new manager or leadership training programs
- Have strong operational instincts and excellent project management skills
- Care deeply about creating memorable employee experiences
- Think in systems and continuously improve programs based on feedback
- This is an in-person role, alongside building community
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
189,374
- USD
227,249
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in Canadian time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
192,891
- CAD
231,469
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
УдалённоГеография найма не уточнена
УдалённоRemote, Canada; Remote, Poland; Remote, United Kingdom; Our engineers work async-first across EMEA, AMER, and India timezones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorExecutive Presence & Cross-Cultural Leadership: Proven ability to influence executive stakeholders across time zones and lead cross-functional alignment between European HQ and APAC regional teams; Easy Arrival to adjoe: From signing to settling in Singapore, we’ve got you and your family covered, including a relocation bonus, and personal support to help you build your life here, making your move smooth and stress-free
УдалённоUnited Kingdom
УдалённоseniorUnited Kingdom
УдалённоseniorPoland; Romania
УдалённоseniorRemote, Austria; Remote, Germany
ГибридSan Francisco; New York
seniorHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones; Time Zones: Will collaborate across time zones with clearly defined overlap windows
География найма не уточнена
seniorCandidates from all walks of life are welcome
seniorChicago, Illinois
seniorSan Francisco, California
ГибридSan Francisco; Benefits and Perks (US Only) 💖
United States (Remote); We are looking for candidates in the USA time zones
Canada (Remote); We are looking for candidates in Canadian time zones