Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent, a division of ERAM Group, is seeking a skilled Control Room Operator to join our team in the Oil & Energy industry. As an independent Talent Acquisition Consultancy, Eram Talent is dedicated to providing outstanding recruitment solutions that satisfy the needs of our clients. With a global reach and network, we specialize in attracting high-potential professionals with sophisticated skills from various industries, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.
As a Control Room Operator, you will play a crucial role in ensuring the smooth operation of control systems within the oil and energy sector. Your responsibilities will include monitoring, operating, and maintaining control panels, systems, and equipment to regulate and optimize production processes. You will collaborate closely with technicians, engineers, and other team members to achieve operational excellence while adhering to safety guidelines and industry regulations.
Responsibilities
Monitor and operate control systems, including control panels, consoles, and computer systems, to manage and regulate the production process
Adjust variables such as temperature, pressure, and flow rates based on operational requirements
Perform routine checks on equipment and ensure proper functioning of all systems
Identify and resolve any issues or abnormalities that may arise during operations
Coordinate with technicians, engineers, and other staff to implement necessary adjustments or repairs
Prepare and maintain records, logs, and reports detailing operational activities, incidents, and equipment performance
Comply with safety regulations, standard operating procedures, and industry best practices to ensure a safe working environment
Requirements
Proven experience as a Control Room Operator in the Utility Industries
Strong knowledge of control systems, including consoles, panels, and computer-based systems
Familiarity with process plant operations, including pumps, compressors, turbines, and other equipment
Excellent problem-solving and troubleshooting skills
Ability to interpret technical drawings, diagrams, and procedures
Proficient in using computer systems, data entry, and software applications for control operations
Exceptional attention to detail and ability to work under pressure in a fast-paced environment
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Language fluency - professional fluency in both Brazilian Portuguese and English
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Ready to level up your career? Join
PlayStation
as a
Senior Software Engineer
focused on
Platform Data Reliability
and
Automation
and help drive innovation at the forefront of interactive entertainment. You’ll be part of a world-class engineering team focused on building seamless, scalable experiences for millions of players around the globe.
At PlayStation, we’re known not only for delivering exceptional gaming experiences but also for fostering a top-tier engineering environment centered on
innovation, creativity, and technical excellence
. We welcome passionate engineers who thrive on solving complex problems and are aligned with our vision of shaping the future of play.
Role Overview:
We are seeking a
Senior Software Engineer (Platform Data Reliability & Automation)
to play a critical role in building, automating, and operating scalable data platforms with a strong emphasis on
Infrastructure as Code (IaC)
and
cloud technologies
.
This role focuses on the
reliability
and
automation
of
NoSQL, Streaming, and Caching services
across
AWS and GCP
environments. You’ll design robust automation frameworks, ensure high availability, and partner with product and platform teams to deliver resilient, highly available infrastructure supporting billions of transactions and millions of players globally.
By embracing
Development
&
DBRE principles
, driving
automation-first practices
, and applying
AI/ML where applicable
, you’ll enhance system uptime, reduce manual toil, and enable velocity for engineering teams across PlayStation.
You'll work closely with platform and product teams to ensure seamless integration and delivery of high-performance, scalable solutions across
PlayStation's
global ecosystem. Your contributions will directly support the reliability, scalability, and operational excellence of our data platform powering millions of players worldwide.
Responsibilities:
Design
and
implement
Infrastructure as Code (
IaC
) and
automate
the provisioning, monitoring, scaling, and lifecycle management of NoSQL, Streaming, and Caching platforms (e.g., Cassandra, Aerospike, Kafka, Redis).
Drive end-to-end
automation
to enable repeatable, reliable, and self-service deployment of data services across cloud and hybrid environments.
Ensure high availability, scalability, and resiliency of the
platform data solutions
.
Define and enforce
SLIs, SLOs, and error margins
for data platforms to drive reliability engineering practices.
Build highly
performant
,
self-healing
systems, automated failover, and auto scaling solutions for databases and streaming platforms.
Develop observability solutions (metrics, logging, tracing) for
Cassandra, Aerospike, Redis, and Kafka/MSK
to ensure proactive issue detection.
Partner with engineering and platform teams to provide
reliable
,
scalable
, and
performant
data services.
Lead incident response for critical database/caching/streaming issues and drive root cause analysis with permanent automated fixes.
Explore and apply
AI-driven approaches to automation
(e.g., anomaly detection, predictive scaling, automated remediation) to enhance operational efficiency.
Drive and implement
best practices, procedures, operational playbooks
to
facilitate knowledge sharing
and support continuous improvement
across global teams
Mentor junior engineers and influence best practices in
automation, distributed systems, and database reliability
.
Skills and Qualifications:
Bachelor's or Master's degree in Computer Science or a related field
6+ years of software development and DBRE experience, with at least 3+ years focused on
Go
and Infrastructure As Code with an emphasis on automation
.
Deep proficiency in
Go (Golang)
, with the ability to write performant, idiomatic, and maintainable code for production-scale systems
Proven experience designing
modular, domain-driven architectures
in
Go
, supporting large and complex backend services
Expertise with
infrastructure-as-code tools
such as
Terraform, Ansible.
Deep
expertise
operating large-scale
NoSQL
,
caching
and
streaming platforms
(Apache Kafka, Redis, AWS MSK, etc) including tuning, compaction strategies, repair operations, backup/recovery, and performance optimization.
Solid understanding of
Linux internals, networking, and storage systems
.
Experience building, deploying and operating
stateful workloads
on
Kubernetes
, including automation and lifecycle management of database and streaming platforms.
Hands-on experience with AWS and/or GCP, including managed services such as MSK, DynamoDB, ElastiCache, or equivalent technologies.
Strong problem-solving and analytical skills, with a passion for
automation and distributed systems reliability
.
Excellent communication and collaboration skills, with experience mentoring and influencing peers
across diverse teams
Experience building internal developer platforms, self-service infrastructure, or platform engineering solutions that improve developer productivity and operational efficiency.
Prior use of
Go
for infrastructure automation, control plane services, or SRE-focused tooling is a plus
Experience leveraging AI/ML and Generative AI technologies to improve infrastructure automation, operational workflows, incident management, observability, or developer productivity is a huge plus.
Certification in relevant technologies (e.g., AWS Certified Database - Specialty) is a plus
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$177,300
—
$265,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's RL Scaling Science team studies how reinforcement learning behaves as we scale it (across model size, compute, and task horizon) and turns that understanding into the training recipes behind our frontier models. As a Research Engineer on this team, you'll design and run large-scale experiments to understand and resolve bottlenecks, build the benchmarks that make long-horizon progress measurable, and ship validated findings directly into production training.
This role lives at the boundary between research and engineering. The problems are open, the experiments run at frontier scale, and the path from a robust result to production is short.
Key responsibilities
Design, run, and interpret large-scale RL experiments, reasoning rigorously about what the data does and doesn't show
Investigate how RL improves as horizon, compute, and model size grow
Build and maintain benchmarks for long-horizon RL so progress is measurable and reproducible
Translate validated findings into production training recipes, exercising judgment about when a result is robust enough to ship
Debug complex issues at the seam where research meets infrastructure - failures that only appear at scale
Partner closely with adjacent RL teams across research and engineering and advance our overall RL stack
Minimum qualifications
Strong empirical research skills in Reinforcement Learning, large-scale ML training, or a closely adjacent area
Demonstrated ability to own large experiments end-to-end, from design through interpretation
Proficiency in Python and experience working with large-scale or distributed ML systems
Comfort operating at the research/systems boundary, including debugging where the two meet
Care about the societal impacts of AI and responsible scaling
Preferred qualifications
Published or shipped work in long-horizon RL or RL fundamentals
Experience translating research findings into production training recipes
Demonstrated large scale industry impact via RL interventions
Experience working on frontier-scale training runs with long trajectories
Representative projects
Design a benchmark suite for long-horizon RL that distinguishes genuine capability gains from artifacts of evaluation setup
Take a promising experimental finding, stress-test it across model scales, and work with training teams to land it in a production recipe
Investigate an unexpected scaling trend in an RL run and trace it to a root cause spanning algorithm, data, and infrastructure
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£375,000
—
£640,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Germany
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking passionate, proactive, and results-driven Customer Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with SMB and Corporate segment clients across DACH, Benelux, Nordics markets, serving as a trusted advisor to key stakeholders. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.You should be a strong team player with excellent communication skills, eager to dive deep into our product, continuously learn, and make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.The role is based in Munich, Germany with hybrid office attendance.Responsibilities: Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment. Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives. Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues. Help customers achieve their desired outcomes through product consulting, value realization, and high ROI. Grow customer's portfolio through zero churn and active cross and up-sales. Requirements: 3+ years of experience working with global Enterprise or Corporate segment customers; Fluent in English — both verbal and written with executive-level communication. Experience with CRM / ERP / Core systems / Low Code/No Code solutions / other corporate software; Experience of managing or overseeing software implementation projects, or customization of corporate software; Strong Customer-Centric Communication and Presentations Skills Commercial acumen, including negotiation and renewal management Excellent time management and efficiency skills What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Requirements
3+ years of experience working with global Enterprise or Corporate segment customers;
Fluent in English — both verbal and written with executive-level communication.
Experience with CRM / ERP / Core systems / Low Code/No Code solutions / other corporate software;
Experience of managing or overseeing software implementation projects, or customization of corporate software;
Strong Customer-Centric Communication and Presentations Skills Commercial acumen, including negotiation and renewal management Excellent time management and efficiency skills
Responsibilities
Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment.
Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.
Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.
Help customers achieve their desired outcomes through product consulting, value realization, and high ROI.
Grow customer's portfolio through zero churn and active cross and up-sales.
Location: Bacoor, Cavite
Workplace: OnSite
Duties and Responsibilities
- Customer Onboarding
- Conducts customer due diligence and KYC (know-your-customer)
- Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious.
- Validates the completeness and accuracy of customer information on the customer information sheet/account opening form.
- Conducts signature verification.
- Photocopies the proof of identity and files it together with the account opening form.
- Creates the customer profile and opens the account in the Core Banking System (CBS)
- Secures appropriate approval for the creation completed.
- Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer.
- Scans the Account Opening Document Set.
- End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head.
- Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review.
- Conducts Enhanced Due Diligence as necessary.
- Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities.
- Preparation of Customer Notifications and monitor its delivery status.
- Fire-Proof Cabinet / Vault Custodianship
- Safekeeps accountable forms and records the utilization of accountable forms.
- Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours.
- Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller.
- Customer Interaction such as but not limited to:
- Attends to customer queries at the branch.
- Responds to Customer Inquiry via email.
- Resolves customer complaint.
- Call-out (TD Maturity, Bounced Cheques, etc.)
- Release and Monitoring of Bounced Cheques Pick up and/or Replacement
- Debit Cards Handling
- Release of Debit Cards to Customers and Tagging in the System
- Blocking of Card – Lost / Stolen
- Destruction of aged card
- All files shall be safekept in the designated filing cabinet and shall be within the retention period.
- Ensure completion of tasks assigned within the agreed turnaround-time.
- Other processes that may arise related to Account Services.
- Timely reports concerns identified and possible issues that might have impact to branch operations.
- Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
- Organizes team files (soft and hard copy) and adheres to the record retention policy.
- Identifies processes/systems for improvement but ensuring controls are in place.
- Initiates projects for the betterment of the team and the company as a whole.
- Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
- Participates in Business Continuity Plan (BCP) Activities.
- Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
- Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
- Assists in combatting money laundering by ensuring processes required are in place.
- Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
- Strict adherence to company’s policies and code of conduct.
EDUCATION & COMPETENCIES
- University degree on Banking & Finance, or any related Business Course
- With at least 3 years of relevant experience in a banking industry
- Strong knowledge and experience in teller services or branch operations
- Sufficient knowledge of BSP regulations
- Good communication skills
- Problem-solving skills in a well-structured manner
- Ability to work with different culture, race, or ethnic group.
- Can work independently with minimal supervision.
- Acceptable risk management skills and ability to mitigate identified risks.
- Good interpersonal skills
- Keen attention to details
- Organize, innovative and results oriented.
- Ability to multi-task in a fast-paced environment
- Positive attitude knows how to find ways to address different circumstances.
- With official Signature Verification, KYC / CDD Training / Seminars attended.
Location: Los Angeles, United States; California City, United States; Orange, United States
About LBC Mortgage
LBC Mortgage
is a Los Angeles–based mortgage company with over
20 years of industry experience
. Alongside our traditional mortgage business, we operate a fast-growing
Private Money / Hard Money Lending Division
, focused on funding real estate investment loans with speed, accuracy, and strong risk management.
We are looking for a skilled
Hard Money Underwriter
who understands private lending, can underwrite deals quickly, and make confident decisions that protect the company while keeping production moving.
Responsibilities
Underwrite
Hard Money / Private Money loans
(Fix & Flip, Bridge, DSCR, Cash-Out, Ground-Up, etc.)
Review loan files and borrower documentation (credit, assets, entity docs, income where applicable)
Analyze property details, exit strategies, deal structure, and overall risk
Calculate and validate
LTV, ARV, LTC
, rehab budgets, and timelines
Review appraisals, comps, and market data to confirm property value and feasibility
Issue approvals and conditions, ensuring fast and clear communication with the team
Work closely with Loan Officers, Processors, and Management to move loans efficiently
Identify red flags early and provide clear recommendations
Ensure adherence to internal guidelines and lending policies
Requirements
2+ years of underwriting experience in Hard Money / Private Lending
(required)
Strong understanding of
Fix & Flip and Bridge loan underwriting
Ability to evaluate
ARV-based deals
, rehab scopes, and budgets
Strong knowledge of appraisals, title reports, insurance, and entity structures
Strong attention to detail and ability to work in a high-volume, fast-paced environment
Excellent communication skills and ability to make confident decisions
Preferred Qualifications
Experience underwriting
DSCR
and rental investment loans
Experience with
Ground-Up Construction loans
Familiarity with Encompass or other mortgage/loan CRM systems
Strong knowledge of investor real estate lending across multiple states
Why Join LBC Mortgage
Established company with strong leadership and long-term stability
Growing private lending division with strong pipeline
Opportunity for career growth into Senior Underwriter / Underwriting Manager role
Competitive compensation based on experience
Remote flexibility and supportive team environment
Los Angeles, United States; California City, United States; Orange, United States
Location: Los Angeles, United States; California City, United States
About LBC Mortgage
LBC Mortgage
is a Los Angeles–based mortgage company with over
20 years of industry experience
. Alongside our traditional mortgage business, we operate a fast-growing
Private Money / Hard Money Lending Division
, focused on funding real estate investment loans with speed, accuracy, and strong risk management.
We are looking for a skilled
Hard Money Underwriter
who understands private lending, can underwrite deals quickly, and make confident decisions that protect the company while keeping production moving.
Responsibilities
Underwrite
Hard Money / Private Money loans
(Fix & Flip, Bridge, DSCR, Cash-Out, Ground-Up, etc.)
Review loan files and borrower documentation (credit, assets, entity docs, income where applicable)
Analyze property details, exit strategies, deal structure, and overall risk
Calculate and validate
LTV, ARV, LTC
, rehab budgets, and timelines
Review appraisals, comps, and market data to confirm property value and feasibility
Issue approvals and conditions, ensuring fast and clear communication with the team
Work closely with Loan Officers, Processors, and Management to move loans efficiently
Identify red flags early and provide clear recommendations
Ensure adherence to internal guidelines and lending policies
Requirements
2+ years of underwriting experience in Hard Money / Private Lending
(required)
Strong understanding of
Fix & Flip and Bridge loan underwriting
Ability to evaluate
ARV-based deals
, rehab scopes, and budgets
Strong knowledge of appraisals, title reports, insurance, and entity structures
Strong attention to detail and ability to work in a high-volume, fast-paced environment
Excellent communication skills and ability to make confident decisions
Preferred Qualifications
Experience underwriting
DSCR
and rental investment loans
Experience with
Ground-Up Construction loans
Familiarity with Encompass or other mortgage/loan CRM systems
Strong knowledge of investor real estate lending across multiple states
Why Join LBC Mortgage
Established company with strong leadership and long-term stability
Growing private lending division with strong pipeline
Opportunity for career growth into Senior Underwriter / Underwriting Manager role
Competitive compensation based on experience
Remote flexibility and supportive team environment
Los Angeles, United States; California City, United States
Location: Thuwal, Saudi Arabia
Eram Talent
is seeking a proactive and detail-oriented
IT Administrative Analyst
to support the day-to-day administration, reliability, and continuity of digital systems, user devices, and classroom technology. Reporting to the Operations Manager, the role is responsible for managing IT systems, supporting end users, maintaining digital platforms, coordinating hardware and audio-visual technologies, and ensuring operational readiness across the school environment. The successful candidate will also provide operational support to cross-functional teams, contributing to the efficient delivery of academic and administrative activities. The ideal candidate has experience in IT systems support, device management, and digital operations, preferably within an educational environment.
Key Responsibilities
Administer and support core digital platforms, including Student Information Systems (SIS), Learning Management Systems (LMS), Google Workspace, and communication platforms.
Manage user accounts, permissions, and system access while ensuring compliance with security and data protection policies.
Monitor system performance, troubleshoot technical issues, and escalate incidents when required.
Configure, deploy, maintain, and support school-owned devices, including laptops, iPads, and shared peripherals.
Coordinate device inventory, repairs, warranties, replacements, and lifecycle management.
Provide operational support for classroom and shared-space audio-visual systems, including projectors, displays, sound systems, and conferencing equipment.
Support technology setup and troubleshooting for lessons, meetings, school events, and assemblies.
Assist with academic year preparation, including user onboarding, class creation, device allocation, and system configuration.
Maintain accurate documentation of systems, devices, licences, warranties, and vendor support activities.
Coordinate with external vendors for hardware, software, and AV support services.
Support continuity planning, system security, and incident response in accordance with organisational policies.
Collaborate with Academic, Admissions, HR, Finance, and Operations teams to support digital and operational requirements.
Assist with reporting, operational coordination, and technology-related projects across the organisation.
Ensure compliance with safeguarding, data protection, confidentiality, and acceptable use policies.
Requirements
Qualifications & Requirements
Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a related field.
Minimum 7 Years of Experience in IT support, systems administration, or digital operations.
Hands-on experience supporting laptops, iPads, and end-user devices.
Familiarity with Google Workspace, Student Information Systems (SIS), Learning Management Systems (LMS), or similar platforms.
Experience supporting audio-visual equipment and classroom technology is an advantage.
Strong organisational, documentation, and problem-solving skills.
Excellent communication and interpersonal skills with the ability to support non-technical users.
Previous experience in an educational or school environment is preferred.
Location: Al Khobar, Saudi Arabia
Eram Talent is presently hiring for a Receptionist to join their client's team based in Al-Khobar. The role holder is responsible for assisting the Facility management in planning, coordinating, and managing all aspects of facility management reception activities within the client's facilities. This role is vital to be the first point of contact for visitors, clients, and customers to welcoming, answering calls, managing appointment and administrative support for the assigned facility.
Responsibilities
▪ Greet and welcome visitors in a professional and friendly manner.
▪ Answer, screen, and direct incoming calls to the appropriate person or department.
▪ Manage the reception area, ensuring it is neat, organized, and presentable.
▪ Schedule and coordinate appointments, meetings, and conference room bookings.
▪ Assist with administrative tasks such as filing, data entry, and document preparation.
▪ Handle incoming and outgoing mail and packages.
▪ Maintain office supplies inventory and place orders when necessary.
▪ Provide information to callers and visitors regarding the organization and its services.
▪ Ensure security and access control procedures are followed, including issuing visitor badges.
▪ Assist with special projects and tasks as assigned by office management.
▪ Collaborate with other administrative staff to ensure efficient office operations.
▪ Manage and coordinate travel arrangements for employees, including booking flights, hotels, and transportation.
▪ Assist with event planning and coordination for meetings, conferences, and other events.
▪ Update and maintain internal databases and records, ensuring accuracy and confidentiality.
▪ Assist with basic IT support, such as troubleshooting minor technical issues or coordinating with IT support for assistance.
▪ Coordinate and oversee the maintenance of office equipment, including printers, copiers, and fax machines.
▪ Assist with onboarding new employees by preparing workspace, providing orientation information, and guiding them through office procedures.
▪ Collaborate with vendors and service providers to ensure timely and effective delivery of services.
▪ Monitor and replenish office supplies, including stationery, kitchen supplies, and other consumables.
▪ Coordinate with building maintenance staff for repairs, maintenance, and other facility-related issues.
▪ Ensure that all relative reports are prepared timely and accurately, and meet the Department’s requirements, policies, and standards.
Requirements
Bachelor’s degree in business administration from a recognized university.
Demonstrated proficiency in oral and written English
0-3 years’ experience in a similar role
Proven experience in managing the receptions front desk
Location: Morocco
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
Customer Experience Agent
specialist
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Handle customer inquiries across phone, email, and chat in English and one additional language (French).
Assist customers with product information, order status, billing concerns, tracking, returns, exchanges, and general account support.
Investigate, troubleshoot, and resolve customer issues by identifying root causes and providing clear solutions.
Ensure accurate documentation of all customer interactions in CRM or support tools.
Stay updated on processes, policies, and product information to provide consistent and accurate support.
Meet performance expectations related to quality, responsiveness, and customer satisfaction.
Have 2-4 years of experience in customer service or any customer-facing support role.
Are fluent in English and French (spoken and written).
Have strong communication skills with the ability to explain solutions clearly and professionally.
Are customer-focused, empathetic, and solution-oriented.
Can handle multiple channels and tasks in a fast-paced environment.
Have experience using tools such as Zendesk, Salesforce, Shopify, or similar platforms (a plus, not required).
Technical Requirements:
Internet connection: High-speed internet required — minimum 20 Mbps or fiber connection.
Computer / laptop: Employees must use a genuine, supported business laptop with built-in hardware security and full-disk encryption enabled. Unsupported, modified, bypass-installed, rooted, or jailbroken operating systems are not permitted.
- Windows: Windows 11 (preferably Windows 11 Pro), 2021 model or newer, with TPM 2.0 enabled and BitLocker / Windows Device Encryption turned on.
- Mac: Apple MacBook / Mac, 2020 model or newer, preferably Apple Silicon M1 or newer, running a supported macOS version
with FileVault enabled.
- RAM: Minimum 8 GB (16 GB preferred)
Noise-canceling headset
Power and internet backup required
Location: Riyadh, Saudi Arabia; Cairo, Egypt; New Delhi, India; Dubai, United Arab Emirates
About the Role:
We are looking for a senior SAP Finance consultant with deep S/4HANA Cloud expertise and mandatory ZATCA Phase 2 experience to lead the Finance workstream for a KSA-based client. This is the most critical functional role on the program.
Key Responsibilities
Lead Fit-to-Standard workshops for all Finance processes
Configure GL, AP, AR, Asset Accounting across 4 company codes
Own ZATCA Phase 2 e-invoicing compliance end-to-end
Design and configure multi-legal-entity financial structure
Lead data migration for financial master data and open items
Support UAT and resolve finance-related issues during go-live
Coordinate with CO consultant on cross-functional finance topics
Requirements
7+ years SAP FI consulting experience
Minimum 2 S/4HANA Cloud Public Edition implementations
ZATCA Phase 2 clearance model go-live is mandatory
— candidates without this will not be considered
Strong knowledge of IFRS and multi-company code configuration
Experience with cash management, bank integration, and advanced payment processing
SAP Fiori Finance apps configuration experience
KSA market experience strongly preferred
leadRiyadh, Saudi Arabia; Cairo, Egypt; New Delhi, India; Dubai, United Arab Emirates
Location: Jakarta, Indonesia
We are seeking an experienced Compliance Officer to support the compliance function of a regulated brokerage operating under the Indonesian financial services regulatory framework.
The successful candidate will assist the Head of Compliance in ensuring ongoing compliance with applicable laws, regulations, regulatory guidance, licensing conditions, and internal policies. The role requires strong knowledge of Indonesian financial services regulations and the ability to communicate effectively with both local stakeholders and international management.
The ideal candidate will have prior experience within regulated financial institutions, including futures brokers, forex brokers, securities firms, derivatives intermediaries, commodities trading firms, fintechs, or other regulated financial services businesses.
Key Responsibilities
Support the implementation and maintenance of the firm's compliance framework, policies, procedures, and internal controls.
Monitor regulatory developments issued by Indonesian regulators and assess their impact on the business.
Assist with regulatory compliance relating to brokerage, futures, derivatives, forex, CFD, commodities, and securities-related activities.
Support the business in maintaining compliance with applicable licensing requirements and regulatory obligations.
Conduct compliance monitoring and testing activities to assess adherence to regulatory requirements and internal policies.
Maintain compliance registers, regulatory trackers, and compliance reporting frameworks.
Assist in preparing regulatory reports, submissions, notifications, and correspondence with regulators.
Support regulatory inspections, audits, and supervisory reviews.
Review business processes and identify compliance risks and control enhancements.
Provide day-to-day compliance guidance to operational, commercial, and support functions.
Assist in drafting, reviewing, and updating policies, procedures, manuals, and compliance documentation.
Deliver compliance awareness and training programs to staff.
Escalate material compliance issues, breaches, and regulatory concerns to the Head of Compliance.
Support governance initiatives and compliance projects as required.
Requirements
Bachelor's degree in Law, Business Administration, Economics, or a related field.
Approximately 7–10 years of compliance, regulatory affairs, risk, audit, or legal and compliance experience within regulated financial services.
Strong understanding of Indonesian financial services regulatory requirements.
Experience working within one or more of the following sectors in Indonesia:
Futures brokerage
Forex brokerage
CFD brokerage
Securities firms
Capital markets
Commodity trading firms
Other regulated financial institutions
Experience interacting with Indonesian regulators is highly desirable.
Ability to interpret regulations and convert regulatory requirements into practical operational controls.
Strong report writing, documentation, and analytical skills.
Excellent attention to detail and organizational skills.
Language Requirements
Professional fluency in English (written and spoken) is mandatory.
Professional fluency in Bahasa Indonesia (written and spoken) is mandatory.
Preferred Experience
Experience with BAPPEBTI-regulated entities.
Experience with OJK-regulated entities.
Experience supporting regulatory transitions, licensing projects, or regulatory remediation programs.
Experience within multi-jurisdictional or internationally managed organizations.
Key Competencies
Regulatory compliance and governance
Regulatory monitoring and analysis
Compliance monitoring and testing
Policy and procedure development
Stakeholder management
Regulatory reporting
Risk assessment and control design
Strong written and verbal communication skills
Ability to operate independently in a fast-paced regulatory environment
Location: Philippines; South Africa; Morocco; Egypt; Ethiopia
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the company
Our client is an established property management and estate agency based in Manchester, specializing in the residential and commercial sectors. With over 20 years of experience in the local market, the team manages a substantial portfolio of more than 800 properties, ranging from luxury professional apartments to dedicated student housing. They provide a comprehensive suite of services including sales, lettings, and bespoke property management, with a specific focus on helping landlords achieve high yields through streamlined, hassle-free solutions.
The team prides itself on a unique, proven approach to the market that prioritizes local expertise and high-quality service delivery. Operating within high-demand areas like Fallowfield and Withington, they serve a diverse clientele of students, young professionals, and investors. This is an excellent opportunity to join a results-driven company that values market insight and innovation, offering a collaborative environment focused on growth and excellence within the UK real estate industry.
Job Summary
We are looking for a highly organised, proactive, and detail-focused
Property Manager
to join a reputable real estate and lettings agency. This role is responsible for managing the full tenancy lifecycle, serving as the key point of contact for landlords and tenants while ensuring a smooth, compliant, and professional rental experience. The ideal candidate will have strong administrative and problem-solving skills, a keen eye for detail, and the ability to confidently manage tenancy-related matters from move-in through to move-out.
Key Responsibilities
Property Maintenance & Issue Resolution
Act as the primary contact for maintenance requests from tenants and landlords.
Assess and prioritise reported issues, coordinating with approved contractors to ensure timely and effective resolutions.
Monitor ongoing works and provide regular updates to all relevant parties.
Compliance & Regulatory Management
Ensure all properties remain fully compliant with legal and regulatory requirements.
Track and coordinate renewals of safety certifications, including gas, electrical, and other mandatory inspections.
Maintain accurate compliance records and proactively address upcoming deadlines.
Tenancy Renewals & Rent Reviews
Manage the tenancy renewal process from start to finish.
Conduct rent reviews and facilitate negotiations between landlords and tenants.
Prepare and issue tenancy documentation in line with company procedures and legal requirements.
End-of-Tenancy Administration
Coordinate property check-outs and oversee the end-of-tenancy process.
Handle deposit discussions and negotiations in accordance with relevant regulations.
Organise property turnaround activities to minimise vacancy periods and maximise occupancy.
Stakeholder Relationship Management
Develop and maintain positive working relationships with landlords, tenants, contractors, and other third parties.
Communicate professionally, objectively, and efficiently to resolve issues and manage expectations.
Systems & Administration
Maintain accurate tenancy, compliance, and property records using property management software and internal systems.
Work confidently with
1090 Property Management Software, Goodlord, Google Workspace, and Microsoft Office 365
to ensure efficient administration and reporting.
Requirements
Demonstrated experience in
residential property management
, tenancy administration, or a similar tenancy-focused role.
Strong working knowledge of
UK housing legislation
, landlord and tenant regulations, health and safety requirements, and statutory compliance obligations.
Legal education or experience (e.g.,
LL.B, GDL, Paralegal, Legal Executive, or equivalent
) with the ability to interpret tenancy agreements, contracts, and regulatory documentation.
Excellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines effectively.
Strong written and verbal communication skills, coupled with a professional and customer-focused approach.
Available to work
UK business hours
: Monday to Friday, 9:30 AM – 5:30 PM, and Saturdays, 10:00 AM – 2:00 PM.
Preferred Qualifications
Experience managing tenancy-related disputes, legal proceedings, possession matters, or other property-related litigation.
Familiarity with
1090 Property Management Software
and
Goodlord
, including day-to-day tenancy administration and compliance management.
Previous experience working within a busy lettings agency, property management company, or legal practice specialising in residential property.
Benefits
💻 Fully Remote
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary
Location: Yerevan, Armenia
Description
We are seeking an experienced Senior Business Data Analyst to lead analytical initiatives within our Partner Performance Analytics Team.
This role plays a critical part in driving partner success through advanced business analysis, strategic recommendations, performance optimization, and cross-functional collaboration.
The successful candidate will act as a trusted business partner for senior stakeholders, helping shape strategic decisions through data-driven insights and deep understanding of the iGaming business ecosystem.
Responsibilities
Lead analysis of partner performance, profitability, retention, and business growth opportunities
Own and continuously improve the analytical framework used to evaluate partner success
Analyze the effectiveness and ROI of bonus campaigns, promotional mechanics, loyalty initiatives, and retention activities
Identify business risks, performance bottlenecks, and emerging trends across partner portfolios
Deliver strategic recommendations that improve partner engagement, player value, retention, and profitability
Design and develop advanced dashboards, KPI frameworks, and performance monitoring systems
Conduct deep-dive investigations into business issues and provide root-cause analysis
Support senior management with decision-making through analytical insights and business cases
Mentor junior analysts and contribute to the development of analytical standards within the team
Requirements
4+ years of experience in Business Analytics, Commercial Analytics, Business Intelligence, Performance Analytics, or related fields
Strong experience within iGaming, Sportsbook, Online Casino, or Retention Analytics environments
Advanced SQL expertise
Advanced proficiency in Power BI
Strong experience with KPI design, performance measurement, forecasting, and business performance management
Proven ability to transform analytical findings into strategic business recommendations
Experience working directly with senior stakeholders and decision-makers
Strong understanding of business drivers, profitability metrics, and customer lifecycle analytics
Upper-Intermediate or higher English level
Deep understanding of iGaming KPIs including GGR, NGR, Bonus Cost, Retention, Churn, ARPU, ARPPU, LTV, CPA, ROI, and Player Segmentation
Experience with predictive analytics, forecasting, and statistical modeling
Knowledge of Python is a plus
Experience leading analytical initiatives or mentoring analysts
Excellent communication and presentation skills
Ability to explain complex analytical findings to non-technical audiences
Ability to challenge assumptions and drive data-driven decision-making
Strong business partnering mindset
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both Brazilian Portuguese and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Beijing, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
As a Business Development Representative, you will have the exciting opportunity to directly contribute to the growth of Sensor Tower by setting demo calls with highly qualified prospective new customers across the China region. Your average day will consist of a mix of qualifying inbound leads generated by marketing, executing thoughtful outbound campaigns to Sensor Tower’s target account list, performing qualification of leads, and ultimately conducting a seamless handoff to the Account Executive team. We have invested in a robust tech stack and you will receive training and ongoing coaching to ensure you have the tools required to exceed expectations.
You will also have a voice in the ongoing development of our go-to-market strategy, we find that the best suggestions for change come from the folks in the field! We’re looking for people determined to build a career in SaaS sales, and we appreciate that the best performing sales teams are individuals from many different backgrounds and walks of life.
What you will focus on:
- Respond to all inbound leads in your territory within a clearly defined SLA
- Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts
- Qualify leads to verify fit for Sensor Tower’s enterprise product
- Book and seamlessly hand off appointments for demo calls to the AEs with whom you are paired
- Continuous prospecting for new accounts that are good fits for Sensor Tower
- Collaborate with Marketing, Sales Leadership, Sales Operations, and your AE partners
- Become an expert and talk in-depth on all of the Sensor Tower products
What we are looking for:
- Must be willing to work in our Beijing office three days a week
- Fluent in English both written and spoken
- Recent graduates or candidates with 1–2+ years of experience (sales experience a plus).
- Passion for and knowledge of the mobile space and app economy
- Sincere interest in building a career in sales
- Strong oral and written skills, and detail-oriented
- Hunger to grow and learn while being a true team player
- Ability to keep up in a quickly changing environment
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Singapore
Workplace: Hybrid
The Role
Our Customer Engineering team works closely with Alchemy's customers to ensure a great user experience to help them maximize the value they get from the platform. You will manage the relationship from the start to ensure a smooth on-boarding experience and set up customers for ongoing success. You will ensure prompt and effective resolution of questions, problems, and requests. You will use your first-hand knowledge of our customers to inform our product roadmap and aggregate feedback to product and engineering teams.
In this role specifically, you will work directly with our Account Abstraction and Wallet Services team to provide hands on product specific customer support, scale this support system, and shape feedback into product decisions.
This role is meant for someone with a technical background who is looking to work with multiple sides of the business, with the main focus on delivering results for customers.
What You'll Do:
- Provide hands on technical support within the Account Abstraction product vertical
- Deliver a stellar customer experience
- Scale support through internal tooling and runbooks as well as contribute to devX improvements
- Understand customer needs and how to meet unique challenges and goals
- Determine gaps and new features we should build to iterate and improve our offering, partnering with internal teams to drive long term solutions
- Be the voice of the customers
- Build and maintain ongoing relationships with complex stakeholders, both internally and externally
- Work in a quickly changing environment
- Drive referrals from our customers
What We're Looking For:
- 1+ years of experience in a software development role
- Technical degree
- Experience and interest in Account Abstraction / Wallet Services
- Strong analytical skills
- Ability to understand and troubleshoot complex technical issues
- Strong communication skills with internal and external stakeholders
- Excellent people skills to monitor and measure customer performance
- Interest in technology, blockchain, crypto
- Experience with blockchain a large plus
- Founded a company or built side projects, a plus
- Experience in startups, a plus
ГибридSingapore
ОфисSan Francisco, CA; New York, NY
seniorUnited States, San Diego, CA
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ГибридMost importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.The role is based in Munich, Germany with hybrid office attendance.Responsibilities: Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment
ОфисГеография найма не уточнена
Thuwal, Saudi Arabia
Al Khobar, Saudi Arabia
Jakarta, Indonesia
УдалённоPhilippines; South Africa; Morocco; Egypt; Ethiopia