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Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Design at Anthropic sits at the intersection of craft, research, and product intuition. Design systems is a growing team working on products that millions of people use daily, and on interactions that don't have established conventions yet. Our work shapes how people experience AI: whether Claude feels like a tool or a collaborator, whether it earns trust or erodes it. We partner closely with engineers and researchers, often designing around capabilities that are emerging in real time. That means staying close to the models, prototyping rapidly, and being comfortable with ambiguity. We care deeply about the details that make something feel polished, trustworthy and human. We ship fast and learn in the open. We'd rather get something in front of users and iterate than wait for perfection. The Design Systems team exists to define and elevate the language of our UI and core interactions. Every Claude product, from claude.ai to Claude Code, shares one system, including the guidance Claude itself follows when it generates UI. You would be joining an early-stage team, working with design engineers and product designers across the company. You may be a good fit if you: Are as comfortable designing on canvas tools as you are building and prototyping within the product, and prefer to ship in days, not months. Have worked on design systems that balance simplicity with creative flair to produce beautiful products out of the box. Care about the smallest details as much as the big picture, from a pixel to how the whole app fits together. Make the people around you better through sharp, kind feedback and low ego. Get up to speed quickly and can make an impact on projects already in motion. Key responsibilities Design and evolve the system, from foundations (colour, type, spacing, icons, tokens, theming) to components like menus, dialogs, sidebars and the chat composer. Design the expressive layer as a system, not one-offs: motion, illustration and icons that are brand and system at once. Make the system legible to Claude as well as people: the guidance, metadata and evals that show whether Claude uses it correctly. Partner with product teams: help designers and engineers apply the system well, and feed recurring gaps back into the system. Prototype in code and ship: land changes in the design-system package alongside engineers, using Claude Code in your own practice. Minimum qualifications Strong visual and interaction craft. Experience building or working on a design system. Experience with design tokens, theming and accessibility standards. Fluency in whichever tool gets an idea across fastest, from Figma to code. Preferred qualifications Experience building products at the highest level of craft. Has shipped voice or other beyond-the-screen work, with native mobile instincts. Has designed an icon set, illustration style or motion system used across products. Experience defining evals, lint rules or automated checks for UI quality. 8+ years of product design experience. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Задачи: — Ведение комплексных кампаний по генерации спроса для QCon, сертификаций и InfoQ Live. — Создание email-цепочек, текстов для лендингов, социальных постов и рекламных объявлений. — Управление сегментацией аудитории, исключениями, автоматизациями и email-кампаниями. — Планирование и проведение органических и платных кампаний в Google, LinkedIn и социальных сетях. — Отслеживание и еженедельная отчетность по регистрации, записям, стоимости регистрации и доходам. — Поддержка маркетинговых дашбордов, трекеров и календарей кампаний. — Тестирование новых каналов и стратегий для расширения аудитории. — Создание повторяемых процессов кампаний и постоянное улучшение их эффективности. — Координация кампаний между продуктами с учетом общих аудиторий и лимитов контактов. — Использование AI-инструментов для ускорения исследований, создания контента, тестирования, анализа и автоматизации. Требования: — Опыт работы в цифровом маркетинге и генерации спроса не менее 5 лет с акцентом на email и lifecycle маркетинг. — Подтвержденный опыт достижения измеримых результатов: регистрации, записи, лиды или продажи. — Практический опыт работы с платформами email-маркетинга: HubSpot, Marketo, Brevo, Klaviyo, Mailchimp или аналогичными. — Отличное владение английским языком, навыки копирайтинга для технической аудитории. — Опыт работы с Google Ads, LinkedIn Ads, GA4 и органическими социальными медиа. — Сильные аналитические и отчетные навыки. — Способность работать самостоятельно, управлять несколькими кампаниями и соблюдать сроки. — Проактивность в изучении новых маркетинговых платформ, инструментов, трендов и лучших практик. — Уверенное использование AI-инструментов для повышения эффективности и продуктивности маркетинга. Условия: — Полностью удаленная работа с проживанием в Европе. — Гибкий график с пересечением с основными офисными часами (9:00–13:00 EST). — Надежный высокоскоростной интернет и подходящее домашнее рабочее место. — Возможность путешествовать в США или Европу 1–3 раза в год для конференций и встреч. — Работа в компании с удаленной культурой с 2007 года. — Возможность оплачиваемых поездок на конференции и тимбилдинги в Нью-Йорк, Сан-Франциско, Лондон и другие города. — Поддержка благополучия сотрудников, включая субсидии на фитнес и оздоровление. — Щедрый оплачиваемый отпуск: 25 дней в первый год, 30 дней в последующие, плюс дополнительные дни на день рождения и обучение. — Бюджет на обучение и профессиональный рост.

Location: GB - London, United Kingdom Scopely is looking for a Senior Producer to join the Live Game organisation supporting the MONOPOLY GO! team. This role is remote within the UK and will support our Barcelona and Sevilla hubs. At Scopely, we care deeply about what we do and strive to inspire play every day—through our work alongside talented colleagues and through our connection with millions of players around the world. MONOPOLY GO! is one of Scopely’s flagship mobile free-to-play franchises and one of the largest games in the mobile industry. With teams distributed across Barcelona, Sevilla, the United States, and other global locations, this role requires strong production leadership, excellent communication, and exceptional attention to detail. About the Role As a Senior Producer within the Live Game organization, you will oversee development across one or more live game workstreams, helping transform product strategy and creative goals into high-quality player experiences. You will manage development from early planning and team alignment through implementation, integration, QA, release, and live support. This includes coordinating concurrent initiatives, managing complex dependency chains, driving change request flow, and ensuring teams remain focused on delivering meaningful player and business outcomes. This is a hands-on, in-the-weeds production role requiring both strategic thinking and tactical execution. You will work closely with Product, Design, Engineering, Art, Content, Economy, QA, Localization, Analytics, Live Operations, and Release Management to deliver at the pace and quality expected of a global mobile live-service game. What You Will Do Own the end-to-end production lifecycle for assigned Live Game development workstreams, from discovery and planning through development, release, and post-launch support. Manage multiple concurrent initiatives with shared teams, resources, dependencies, and shifting priorities. Translate product strategy and roadmap objectives into clear, executable development plans. Build and maintain integrated schedules, milestone plans, critical paths, risk registers, and dependency maps. Coordinate development across Product, Game Design, Engineering, Art, Content, Economy, QA, Localization, Analytics, Live Operations, and Release Management. Establish clear DRIs, requirements, acceptance criteria, decision points, and delivery expectations for major initiatives. Manage the complete mobile live-service development lifecycle, including design alignment, implementation, configuration, integration, QA validation, release readiness, live activation, and post-launch follow-up. Partner with Live Operations and Release Management to ensure development work is compatible with the LiveOps calendar, release cadence, player priorities, and operational requirements. Lead the change request process by assessing the impact of proposed changes on scope, schedule, capacity, quality, risk, and downstream dependencies. Drive prioritization and decision-making around change requests, communicate approved changes clearly, and ensure plans and systems remain aligned with the latest direction. Proactively identify blockers, bottlenecks, gaps in ownership, and risks to delivery. Resolve issues directly where possible and escalate with clear recommendations when necessary. Facilitate milestone reviews, sprint planning, production checkpoints, risk reviews, and cross-functional working sessions. Ensure meetings result in clear decisions, owners, deadlines, and follow-through. Maintain accurate and current project information across Jira, Airtable, Confluence, and other production systems. Communicate project status, risks, dependencies, decisions, and delivery confidence clearly to both senior leadership and development teams across the Barcelona and Sevilla hubs. Partner with Live Operations after launch to support issue triage, player-impacting investigations, post-launch actions, and continuous improvement. Use player data, team feedback, and operational insights to inform prioritization and improve future development planning. Champion improvements to development workflows, production practices, tooling, and cross-functional collaboration across the Live Game organization. What We’re Looking For 5+ years of experience in game production, with significant experience in mobile free-to-play or live-service games. Proven experience managing the development and delivery of mobile game features, systems, content, events, or other player-facing experiences. Strong understanding of Live Operations, including high-frequency content delivery, live calendars, release cycles, remote configuration, QA validation, launch readiness, and post-launch support. Experience managing multiple concurrent development workstreams with complex cross-functional dependencies. Strong understanding of roadmap planning, milestone management, critical-path tracking, risk management, change management, and delivery readiness. Experience partnering closely with Engineering and technical teams, with an understanding of client/server dependencies, configuration, integration, and mobile release considerations. Demonstrated ability to manage dependency escalation, negotiate tradeoffs, and create accountability across teams. Excellent written and verbal communication skills, including the ability to bring clarity to complex or ambiguous situations. Exceptional attention to detail and a strong sense of ownership for the quality and accuracy of production information. Proficiency with tools such as Jira, Airtable, Confluence, Google Workspace, or similar project-management systems. Ability to operate at both strategic and tactical levels, from shaping a development roadmap to following individual deliverables through completion. A player-focused mindset and passion for building engaging, polished, and continuously evolving mobile game experiences. The Ideal Candidate Is highly organized, structured, dependable, and comfortable operating in a high-volume Live Operations environment. Understands the realities of mobile free-to-play development, including rapid iteration, global releases, frequent content updates, live player impact, and operational precision. Drives outcomes beyond task tracking and status reporting. Anticipates problems before they become delivery issues. Communicates directly, diplomatically, and consistently across global teams and time zones. Creates accountability without unnecessary process or bureaucracy. Is comfortable challenging unclear plans, identifying gaps, and driving decisions. Can manage competing priorities while maintaining focus on the critical path. Brings sound judgment, energy, and a collaborative mindset to a fast-paced, globally distributed development organization. Cares deeply about both the quality of the player experience and the operational excellence required to deliver it. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Worldwide Overview Are you an experienced project manager with a strong background in marketing? Do you have 5+ years of experience managing successful projects and a passion for driving marketing initiatives? If so, we want you on our team! We are seeking a dedicated Digital Marketing Project Manager who excels in project management and has a solid understanding of marketing principles. Join us and lead impactful marketing projects to success. The Basics This role is ideal for someone who is a Project Manager first and a Marketer second. As a marketing agency, we welcome as much marketing experience as possible, but this role is for someone who lives and breathes Project Management, thrives on creating order, and can efficiently balance team capacity vs. client scope. Even though our team is located all over the globe, most of our clients are based in the US and speak English. As such, we require all candidates to have C1/C2 fluency of English and be willing to work East Coast US hours. Description ProperExpression is a boutique growth marketing agency specializing in Wealth Managment, SaaS and Professional Services. We partner with some of the most forward-thinking companies in the world. We've been around for 7 years and are continuing to grow at a rapid pace. As a HubSpot Platinum Partner, we've been recognized as a top agency by Excellence.com and Clutch. Why ProperExpression? Exciting Clients: Work with cutting-edge marketing tech and growth-progressive organizations. Growth Opportunities: Join our rapid expansion and shape your career. Dynamic Culture: Enjoy a fast-paced, collaborative, and supportive team culture. Fully Remote: Work from anywhere in North America, South America or Europe, with flexible hours aligned to USA East Coast time. Requirements The Fundamentals: Organized and process-driven. High attention to detail. Ability to manage multiple projects, deadlines, and stakeholders. Tech-Savvy: ability to learn and master how to use project management and marketing software Excellent communication and writing skills. Driven, self-starter personality. Eager to learn and constantly looking to improve. Direct Experience (The Must-Haves): Project management experience at a marketing agency or an in-house marketing team. Direct experience with a project management platform like ClickUp (preferred), Asana, Monday.com, Wrike, Jira or similar. Direct Experience (Preferred but Not Required): Experience with Agile methodology. Experience with HubSpot’s Marketing Hub or Sales Hub. Experience with Google’s marketing suite of products including Google Analytics, Google Search Console, Google Ads, Google My Business, Tag Manager, etc. Some Experience with WordPress or another CMS. B2B Marketing experience Familiar with the principles of demand generation, digital advertising, SEO, and content marketing. Responsibilities Project Management: Become the ClickUp Master: manage and build ClickUp projects, lists, tasks and templates. Keep the entire team on track and on deadline! Internal Team Coordination: Own and monitor internal team assignments, follow up with task owners and stakeholders, and ensure all tasks are progressing as planned. Manage external contractors, direct their work, and exert quality control over their deliverables. This may include designers, copy writers, web developers, etc. Resource Management: track hours, coordinate estimates and make sure the team is operating efficiently and at a high utilization rate. Marketing Execution: Campaign Planning and Coordination: Collaborate with Strategists, PPC experts, SEO specialists, designers, copywriters, and other subject matter experts to plan and coordinate powerful marketing campaigns that drive measurable results for our clients. Strategic Development: Partner with account managers and directors to create and implement detailed multi-channel campaign briefs, including email marketing, website optimization, and paid channels. Development Implementation: Oversee the implementation of website and landing page development in close conjunction with creative director, designers and developers. Benefits Flexible working hours Generous PTO Professional development program, including travel to conferences and events Travel and accommodation to the annual company retreat Application Instructions Please read and follow the application instructions to ensure your application is considered. 1. This position is geared towards those with a strong Project Management background. If you don't have direct project management experience in a marketing team or organization, your application will not be considered. 2. Please don't email or send us a LinkedIn message until we've reached out to you. 3. Please indicate what your favorite animal is and why in the 'Additional Comments' field at the end of the application. We're looking forward to getting to know you!

Location: New York Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director, Indirect Tax to support our mission. About the Team The Finance team at Patreon ensures the business runs efficiently, compliantly, and with integrity as we continue to scale globally. Our Tax team owns Patreon's global tax obligations end to end, partnering closely with Product, Engineering, and the rest of Finance to build scalable processes that keep pace with a fast-growing, international creator platform. About the Role The Director, Indirect Tax is responsible for all indirect taxes across all aspects of the business. Think marketplace sales taxes, ESS, VAT, GST, JCT, etc. This role will be very hands-on and play an integral part in all aspects of tax operations, from collections through remittance. As a Director, you will work closely with Product and Engineering teams as well as the Finance team, to scope, design, and enhance the way our product handles indirect taxes. Key Responsibilities: - Join a small but mighty tax team guiding a fast-growing, world-class Creator-oriented company. - Be our expert on all things indirect tax. - Lead the preparation of indirect tax returns as well as supporting calculations, work-papers, and payments, ensuring all external deadlines are met. - Be able to clearly explain our tax obligations to internal and external stakeholders, and help build a path towards full compliance with those obligations. - Act as a first point of contact for organization and Creator/Patron tax queries. Help develop resources to allow Patrons and Creators to understand and comply with tax obligations across the world. Do the best we can to demystify what should be a pain-free and straightforward process. - Keep abreast of legislative updates and initiate changes on our platform to ensure compliance. - Manage tax controversies, including providing response to various information document requests from tax authorities, coordinate with local tax advisors on reviews, strategize the audit plan and quantify tax/reserve impact to financial statements. - Prepare monthly account reconciliations and reporting schedules, providing commentary and variance analysis. - Work closely with management and external auditors to ensure the company is compliant with the latest accounting guidance, FAS 5 reserves and SOX. - Research and analysis identifying and exploring indirect tax opportunities and exposures related to global footprint expansion, systems and controls, refunds and cash flow management and projections. - Be curious. Have a desire to innovate on behalf of Creators worldwide. About You - 10–12+ years experience in indirect tax. - Intimate knowledge of VAT/GST and similar transaction taxes. - Prior experience with electronically supplied service providers and marketplace providers. - Strong experience and knowledge in U.S. GAAP, FAS 5, and internal controls. - Experience with informational reporting (Forms 1099, 5471, etc.). - Direct prior experience with interpretation and application of developing law. - Proven success in tax controversy management and settlement. - Previous experience performing tax research and providing technical advice on U.S. state and international tax issues. - Self-starter, with the ability to manage multiple deadlines and responsibilities. - Team leader, able to shepherd projects from beginning to end. - Demonstrated ability to work effectively in a fast-paced, deadline-driven environment. - Detail-oriented and able to effectively organize and manage multiple responsibilities. - High level of honesty, integrity, commitment, and responsibility to day-to-day work. - Superior written and verbal communication skills, with strong interpersonal skills. - Experience with NetSuite; outsourced sales tax providers a plus. - Team player, with a positive attitude, who is pro-active and owns accountability. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us. As an Engineering Manager for Product Engineering, you’ll lead teams of fullstack engineers building the core product surfaces that lawyers and legal professionals use every day—from complex workflows and collaboration tools to elegant user interfaces powered by sophisticated backend systems. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, and grow a team that embodies engineering excellence. We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you. WHAT YOU’LL DO - Lead fullstack engineering team(s) building user-facing features across our web product. - Collaborate closely with Design, Product, and AI teams to identify and execute on high-impact initiatives. - Help define and evolve the architecture for a fast-moving, AI-powered application. - Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment. - Foster a culture of simplicity, quality, and continuous improvement. - Contribute to code and architecture reviews, unblock teams, and lead by example when needed. - Work closely with cross-functional partners to align product initiatives with company goals. WHAT YOU HAVE - 3+ years of experience in a software engineering management role leading fullstack product engineering teams, preferably in high-growth environments. - 5+ years of experience as a fullstack or backend product engineer. - A track record of leading high-performing, engaged engineering teams. - Strong product sense and an instinct for balancing speed, quality, and user impact. - Experience with modern frontend frameworks (e.g. React) and backend systems (e.g. Python, Node, Go). - A plus: Exposure to AI-powered applications or complex internal tools. COMPENSATION RANGE $260,000 - $330,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: 31 S. Mercer Street New Castle, PA 16101 Brand Ambassador - Kickstart Your Career in Brand Engagement Treloar & Heisel – A Division of EPIC Brokers Location: Office location, New Castle, PA (Relocation Assistance Provided) Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide With locations spread out across the US, our local market knowledge and industry expertise helps support our clients' regional and global needs We have grown very quickly since our founding, and we continue to see growth and succes s thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! Our division of EPIC, Treloar & Heisel, is a nationally recognized brand dedicated to serving dental and medical professionals. We specialize in helping clients secure their financial future through tailored insurance solutions and expert guidance. WHAT YOU'LL DO As a Brand Ambassador , you’ll be the face of our business. Your mission? Spread the word, build excitement, and create meaningful connections that drive brand awareness and growth. This isn’t a desk job, it’s a dynamic, hands-on role where every day is different. You’ll receive ongoing feedback and coaching to help you refine your skills and achieve your goals. Plus, you’ll have opportunities for advancement within EPIC as you grow and excel in your role. Your Impact: Lead and create brand initiatives at conferences, university events, and social functions Leverage your digital and social media expertise to amplify brand visibility Connect with prospects through calls, emails, and social media outreach to generate qualified leads Build relationships with key contacts and nurture them into long-term connections Partner with marketing teams to develop and execute campaigns and drive sales initiatives Engage diverse audiences through strategic travel across multiple states Success Metrics Event attendance and engagement Outreach activity (calls, emails, etc.) Regional brand awareness WHAT YOU'LL BRING: Bachelor’s degree (Marketing, Communications, or related field a plus) A natural networker with strong communication skills Creative energy and a passion for brand building Adept at creating and managing social media content Comfortable making outreach calls and engaging prospects Travel ready for business needs (about 15 weeks/year) Must pass a background check WHAT YOU'LL GET Salary: $55,000 base + up to $10,000 year-end bonus Relocation Assistance Generous Paid Time off WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . #LI-SG1 #LI-Onsite

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Fast Track Onboarding Specialist (L2). About the job Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their A2P numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions. Responsibilities In this role, you’ll: Provide personalized onboarding support for customers who sign up for our Fast Track Packages. Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands. Able to provide compliance guidance for all A2P products. Manage Onboarding SLAs and credit utilization for each product Partner with operations teams to scale onboarding volumes per assigned customer Join weekly calls with customers to report metrics and review any open items or additional onboarding needs Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio. Draw the Owl: Assess the nature of product or service issues and resolve basic level problems Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly. Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Ability to work in rotational shifts 8:00am to 5pm Bogota time Able to manage daily caseload and respond within SLAs A2P compliance experience Experience Required: 2 plus Years specializing in at least one a2p products Previous experience working directly with clients Ability to prioritize tasks and effectively project manage Ready to take own up to 12 customer accounts You’re empathetic and customer centric to the core. You’re a clear verbal and written communicator. You’re introspective and committed to continuous self-improvement. You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals. You’re able to complete tasks in core areas within SLAs. Desired: Familiarity with Google workspace(Google docs, Google sheets, Gemini) Familiarity with reporting tools Prior experience implementing a2p phone number types Understand general CTIA guidelines and some international regulatory requirements Able to effectively prioritize tasks and multi-task Comfortable owning and leading calls Experience handling tasks within a desired SLA Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Dubai Workplace: onsite Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are seeking a passionate, proactive, and results-driven Sales Development Representative (MEA) who is excited to contribute to a fast-growing and innovative company. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table. You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated. The role is based in Dubai, UAE. Responsibilities: Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio's products. Market Research & Intelligence: Analyze the competitive landscape, identify target industry segments, and stay up to date on trends in CRM and low-code automation. Collaboration with Sales & Marketing: Partner closely with sales executives to align on lead quality and conversion strategy, ensuring a seamless hand-off of qualified opportunities. Pipeline Management: Keep CRM records accurate and up to date, manage lead and account data, and track progress against sales metrics. Outbound Campaigns: Design and execute personalized email, phone, and LinkedIn outreach to engage prospects and build a strong, healthy pipeline. Performance Optimization: Continuously test and refine outreach techniques, adopting best practices to improve prospecting effectiveness and results. Requirements: Industry Knowledge: 1-3 years of experience in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software. Proven Track Record: Demonstrated success in generating leads, consistently meeting or exceeding KPIs, and contributing to revenue growth. CRM and Sales Tools: Proficiency with CRM software and experience using prospecting tools such as Sales Navigator, Outreach.io, or similar. Understanding of AI & CRM Trends: Familiarity with AI developments and CRM software, along with an understanding of how these technologies impact business operations. Availability to work from the office in a hybrid environment. Fluency in English (B2) and Arabic. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Задачи: — Создавать и поддерживать базы данных для аутрич-кампаний в LinkedIn — Запускать и управлять кампаниями аутрича в LinkedIn вручную и с помощью автоматизации (Sales Navigator, Linked Helper 2) — Квалифицировать лиды и назначать встречи с потенциальными клиентами — Вести отчеты в Google Sheets — Создавать и обновлять маркетинговые материалы — Работать с CRM-системами (HubSpot, Pipedrive или аналогичными) — Присутствовать на звонках с клиентами вместе с командой продаж в наблюдательной роли — Эффективно взаимодействовать и выстраивать отношения с потенциальными клиентами, способствуя развитию бизнеса Требования: — Опыт в Lead Generation от 6 месяцев — Знание инструментов и стратегий аутрича в LinkedIn — Опыт определения идеального профиля клиента (ICP) и построения баз данных для аутрича — Опыт проведения экспериментов по генерации лидов, анализа результатов и внедрения эффективных подходов — Сильные аналитические навыки, проактивность и ориентация на результат — Владение английским на уровне B2, украинским/русским на уровне C1+ или родном — Проживание вне России и Беларуси Желательно: — Опыт email-аутрича или других каналов холодного привлечения лидов — Понимание IT / веб-разработки и специфики рынка — Опыт работы с западными рынками (США, Великобритания, ЕС) Условия: — Полностью удаленная работа, полный рабочий день — Базовая зарплата от 700 до 900 долларов США в месяц — 20 оплачиваемых отпускных дней + 5 больничных + дополнительные выходные — Возможность развития в полноценную роль Business Development после года работы в lead generation — Культура, ориентированная на использование AI, и поддерживающая среда — Наставничество, поддержка и возможности карьерного роста в команде продаж

Задачи: — Работа с клиентской базой — Сегментировать клиентов по поведению, статусу и истории взаимодействия — Анализировать клиентов после закрытия кредита и находить возможности для их возврата — Выявлять сегменты с низкой долей повторных обращений — Искать точки роста повторных выдач и увеличения LTV — Работать с клиентскими сегментами на разных этапах жизненного цикла — Анализировать повторные выдачи и возврат клиентов — Выявлять причины снижения retention-показателей — Формировать и тестировать гипотезы для роста повторных выдач и LTV — CRM-коммуникации Требования: — Опыт работы в Retention Marketing, CRM Marketing, Lifecycle Marketing или смежном направлении — Опыт работы с клиентскими базами и сегментацией — Понимание retention, LTV, повторных продаж и клиентского lifecycle — Опыт работы с SMS, Push, Email, мессенджерами или другими CRM-каналами — Умение анализировать эффективность коммуникаций и клиентских воронок — Хорошее понимание маркетинговых метрик — Умение работать с данными и делать на их основе выводы — Системность, внимательность к деталям и самостоятельность — Будет преимуществом: опыт в FinTech, МФО, банковских продуктах, e-commerce, подписочных сервисах или других проектах с высокой долей повторных обращений Условия: — Полностью удалённый формат работы — График 5/2 — Работа с большой клиентской базой и реальными retention-задачами — Возможность напрямую влиять на повторные выдачи, LTV и ключевые показатели бизнеса — Работа на стыке маркетинга, аналитики, CRM и продукта — Возможность развивать retention-направление и предлагать собственные гипотезы

Задачи: — создание сильных постов для Telegram, X, Threads и других соцсетей — написание понятных, живых текстов без ощущения, что их написал ChatGPT — подбор и создание подходящего визуала под каждый пост — грамотная работа с AI-инструментами: тексты, идеи, исследования, визуал с обязательной ручной редактурой — формирование tone of voice и характера бренда — разработка контент-плана, рубрик, инфоповодов, мемов, продуктовых постов — email- и Telegram-рассылки для удержания и возврата пользователей — работа с блогерами и инфлюенсерами — запуск и оптимизация рекламы в Telegram и YouTube — анализ конкурентов и поиск новых точек роста — организация конкурсов, розыгрышей, промо и нативных упоминаний Требования: — сильный русский язык и умение писать самостоятельно — хороший визуальный вкус — умение превращать сложную тему в простой и цепляющий пост — понимание Telegram и других соцсетей — опыт работы с AI без "нейросетевого" стиля — самостоятельность в поиске тем и идей без постоянного ТЗ — понимание ER, CTR, конверсий, CAC / ROMI — опыт продвижения digital-продуктов Плюсы: — опыт в VPS / IT / SaaS / cybersecurity — опыт работы с блогерами и рекламными посевами — опыт в email-маркетинге и retention — знания SEO / SERM — кейсы роста продукта с измеримым результатом Условия: — зарплата 100 000 руб/мес — full-time — график обсуждается — KPI и бонусы обсуждаются — минимум бюрократии, максимум влияния

Location: Manila Workplace: remote About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of  users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.  At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. And now, we are looking for a Sales Development Representative who is prepared to contribute to the next chapter of our company's growth. The person will join our Philippines-based sales team and take on the responsibility of generating pipeline for SignNow, pdfFiller, and airSlate Sales. As Sales Development Representative, you will build the top of our sales funnel across mid-market and enterprise accounts, working hand in hand with Account Executives in the Philippines and the US, with a path to Account Executive within 12–18 months for top performers. What you'll be working on: Prospect into mid-market and enterprise accounts via email, phone, and social channels Qualify inbound leads and action them within a 24-hour SLA Run discovery calls to confirm fit — integration needs, industry pain points, and timing Book sales-accepted meetings and hand them to Account Executives with detailed notes Partner with Marketing on feedback about lead quality, campaigns, and messaging Maintain accurate records in Salesforce and Outreach Help shape the outbound motion as our go-to-market function moves fully in-house Work accounts across regulated industries — healthcare, finance, legal, and education What we expect from you: Bachelor's degree 2+ years of relevant and transferable experience in sales development, business development, or a similar client-facing role Hands-on experience with Salesforce as the CRM of record Working knowledge of Outreach or a comparable sequencing platform Experience using ZoomInfo and LinkedIn Sales Navigator for prospect research and social selling Demonstrated research skills and sound business judgment Professional-level English, written and verbal Availability to work US business hours What we offer   Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.   Competitive compensation - We offer salaries that reflect local market conditions and experience, and a performance-based bonus system.   Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.   Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.   Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.   Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.   Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.       It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.   Read our Recruitment Privacy Notice to Learn how we process your personal information.

Задачи: — Помогать в запуске CRM-кампаний (Email, SMS, Web Push, Pop-up). — Работать с lifecycle: onboarding, welcome, reload, reactivation. — Проверять и тестировать рассылки перед запуском. — Анализировать базовые CRM-метрики. — Поддерживать Retention-команду в ежедневных задачах. Требования: — Интерес к iGaming, CRM и Retention. — Внимательность и аналитическое мышление. — Базовое знание Excel/Google Sheets. — Английский на уровне чтения документации. Будет плюсом: — HTML/email-верстка. — Знакомство со Smartico или другими CRM-платформами.

Location: London 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰Competitive base salary and stock options | Benefits Help build the future of customer operations We’re on a mission to make money work for everyone. Operations is at the heart of that mission. It’s where we help millions of customers, solve complex problems and keep Monzo safe. Now, we’re redesigning how customer operations work by bringing together intelligent automation, human expertise and world-class technology. We’re looking for a Staff Technical Program Manager to lead complex company wide programmes driven by the Operations collective. You’ll turn ambitious ideas into clear plans, bring a large and varied group of partners with you and help teams deliver lasting change. This role is about more than keeping work on track. You’ll shape how we work across the collective, influence domain and collective leaders across Monzo, connect technical delivery to operational outcomes and make sure change works for the people who use it every day. What you’ll do Lead programmes that cut through all operational domains at Monzo You’ll lead high-impact programmes from strategy through to measurable outcomes. These may cover AI-powered customer support, tools that help our Customer Operations teams, or the platforms and processes behind millions of operational decisions. Build strong partnerships at every level You’ll work with a large and varied group of partners. This could include frontline Operations teams, subject matter experts, product and engineering teams, risk and compliance partners, senior leaders and executives. Drive change, not just delivery You’ll help the whole collective adopt new ways of working. You’ll understand how changes affect people, processes and technology, then build that into the programme from the start. Key Responsibilities: Lead end-to-end planning and execution of major product or platform programs that cross multiple teams and markets Manage cross-collective programmes: Define programme roadmaps and milestones, set priorities, manage trade-offs, identify and manage the critical path and risks, ensure alignment with the business goals and ambition Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery Manage dependencies, timeline and the sequencing of delivery Drive effective decision making to remove blockers Ensure operational effectiveness across your collective/area You should apply if: You have strong experience managing complex technology programmes or products from inception to launch You’re an exceptional communicator who can create clarity for technical and non-technical audiences You are comfortable working in a global business with a presence in multiple markets and want to be part of scaling this further You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with You can make complex work easy to understand without losing the important detail You understand how functionality comes together (across products and platforms) to deliver value for users, and can proactively identify and mitigate delivery risks, and can propose and drive a technical solution You are comfortable personally diving deep into the data to make good decisions in complex situations where there’s often no “right answer” You can influence across teams even when you don’t manage them directly and can influence senior leaders, resolve disagreement and build alignment without relying on authority. You’ve driven organisation-wide change and can show how you supported adoption, not only delivery You don’t need to match every point. If you’re excited by the role and believe you could have an impact, we’d love to hear from you. What makes this role different Most companies are adding AI to existing support processes. We’re redesigning the operating model itself. You’ll help shape how intelligent automation and human expertise work together in a highly regulated environment. The programmes you lead will affect how teams across Operations work and how millions of customers get help. You’ll have the scope to influence strategy, the responsibility to turn it into action and the chance to build ways of working that scale. How we work 💻: Locations & Flexible Working : Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨ Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays 🍽️. Teams also schedule time together often for work and play – in or around the office, or online. Set up a work schedule that delivers impact and fits your life. At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. 🕒✨ Work the way that works for you with Monzo! 💼 The interview process: Recruiter Call (30 mins) You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process. Initial Call (45 mins) You'll meet with one of our engineering leaders. They'll ask you about your previous experience, in particular program execution and technical leadership. They’ll also make time to tell you about Monzo and answer your questions. Loop Stage (3 hours) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability). All things going well, you'll have completed the hiring process 🚀 Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email tech-hiring@monzo.com What’s in it for you: 💰Base salary range for this role is dependent on experience + equity + stock options & benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits here #LI-SS2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Задачи: — создавать медицинский контент для различных digital-форматов: статьи, email-рассылки, посты для социальных сетей, лендинги, сценарии видео и другие материалы для специалистов здравоохранения; — работать с медицинской литературой, КР, ОХЛП, публикациями и результатами клинических исследований; — адаптировать сложную медицинскую информацию под задачу, формат и канал коммуникации, сохраняя медицинскую точность; — работать как с disease awareness, так и с брендированным Rx-контентом; — дорабатывать материалы по комментариям медицинских советников, бренд-менеджеров и редактора; — участвовать в разработке контентных идей и креативных проектов совместно с редактором, дизайнером и другими членами команды. Требования: — высшее медицинское или фармацевтическое образование; — опыт создания медицинского/фармацевтического контента (будет преимуществом); — понимание принципов доказательной медицины и умение работать с научными источниками; — умение читать и анализировать англоязычные медицинские публикации; — способность не просто пересказывать источник, а выделять главное, выстраивать логику материала и адаптировать информацию под конкретную коммуникационную задачу; — креативность и умение предлагать идеи: искать нестандартную подачу медицинской информации, придумывать механики и форматы, а не ограничиваться буквальным выполнением брифа; — грамотный русский язык, хороший стиль и внимание к деталям; — готовность работать с обратной связью и соблюдать сроки; — базовые навыки работы в Figma будут преимуществом; — если опыта пока нет — готовность быстро освоить базовый функционал для работы с макетами с точки зрения контента. Будет преимуществом: — опыт работы с Rx-препаратами и контентом для врачей; — опыт работы с материалами фармацевтических компаний и понимание процессов medical/legal review; — опыт создания разных форматов контента: от коротких постов и рассылок до лонгридов, сценариев и спецпроектов; — понимание специфики digital-коммуникаций в фарме. Условия: — удаленка с проживанием на территории РФ; — оформление по ТК РФ; — оплата обсуждается.

Задачи: — писать статьи, лендинги, кейсы, технические блоги и материалы для сайта; — готовить тексты о продуктах компании: облачная миграция, резервное копирование и аварийное восстановление — backup & disaster recovery; — адаптировать информацию от инженеров и продуктовых менеджеров в понятные тексты для разных каналов; — участвовать в подготовке пресс-релизов, White Paper, email-рассылок и презентаций; — работать в связке с маркетингом, продуктовой командой и техническими экспертами; — поддерживать единый Tone of Voice бренда; — следить за корректностью терминологии. Требования: — опыт копирайтинга 1–3 года, из них не менее года в IT; — подтверждённый опыт текстов о сложных IT-продуктах: облачные технологии, виртуализация, Docker, Kubernetes, backup-решения, disaster recovery, информационная безопасность и др.; — умение работать с технической документацией и общаться с инженерами; — грамотная письменная речь; — умение просто и понятно объяснять сложное; — готовность к долгосрочной проектной работе; — обязательное портфолио с примерами текстов на IT-тематику. Будет плюсом: — опыт написания текстов на английском языке; — техническое образование или IT-бэкграунд. Условия: — долгосрочное сотрудничество на подрядной основе; — гибкий график по загрузке; — удалённая работа; — минимум бюрократии; — работа в команде профессионалов; — оплата по договорённости по результатам работы над задачами.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 3. About the job This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs. We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.  Identifies and responds to customer escalations and thoroughly document every customer interaction Responsibilities In this role, you will: Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat. Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets.  Meet SLA requirements per channel/role Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers Mentor or provide training to other team members in case management best practices. Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles Active participant in process improvement initiatives Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 5+ years of experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products) Fluency in English (verbal, comprehension, listening, and writing) Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours. Ability to diplomatically address customer concerns and provide feedback Desired: Bachelor's Degree or equivalent certifications and work experience Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment Basic case management experience/skills Strong problem-solving skills and critical thinking Location This role will be Remote, and based in Ireland. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What we offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.