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Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a People Tech & Analytics Lead on the People team, you will turn people data into better decisions at Mistral. You will own the roadmap for our HR technology stack, from the HRIS transformation to integrations and data architecture, and build the analytics, dashboards and models that help our leaders understand how we hire, grow, retain and reward our people, and act on what they learn. You will do it the Mistral way: automating people processes with our own models, workflows and agents, and partnering with HR Operations, Business Partnering, Legal, Finance and IT to turn business needs into well-designed systems. You will lead a small team, starting with a People Tech & Analytics Engineer, alongside a large team of agents running our back-end HR processes, giving a fast-growing global company the clarity to make great people decisions at speed, with a seamless employee experience from hire to retire.   What You Will Do - Own the people-tech roadmap and the HR tech stack end to end: what we build, buy, integrate or retire, the configuration standards, workflows, roles and permissions that govern it, vendor relationships, and the data pipelines across HRIS, ATS, payroll, identity and finance so data flows reliably between systems. - Define the people metrics that matter and lead analysis on workforce trends, retention and organisational health, turning insight into clear recommendations and workforce planning. - Oversee dashboards, self-serve reporting and conversational insights, so managers get answers without waiting on a spreadsheet. - Drive people-data governance, partnering with Legal and Privacy to keep people data compliant and AI use on it lawful, transparent and proportionate. - Own the automation and AI roadmap for people processes: build agents and workflows with Mistral's own models and APIs, set the standards for how they're designed, tested and monitored, and lead cross-functional projects from scoping to rollout. - Manage and mentor the People Tech & Analytics Engineer, set priorities, and grow the team as needs evolve.   WHAT WE'RE LOOKING FOR - Deep experience in HR technology and people analytics, ideally in a high-growth tech company: expert in at least one, broad in both, and comfortable building from scratch. - A strong product mindset: you turn complex business and employee needs into intuitive, practical solutions, starting from the HR need, not the technology. - Experience with global HR tech platforms such as HiBob, Deel or Rippling, and the integrations, data architecture and governance connecting them to ATS, payroll, identity and finance. - Strong workflow-automation experience (n8n or similar) and a real appetite to build with our own LLMs, agents and APIs, with the judgement to know where AI helps and where it doesn't. - Solid analytics foundations (forecasting, visualisation, modern data stack such as Snowflake or BigQuery), experience building people analytics and data governance on workforce data, and working knowledge of GDPR as it applies to employee data. - Experience presenting to senior leaders, turning data into clear, decision-ready recommendations, and managing or mentoring technical or analytical team members, with the hands-on pragmatism to prototype and review technical work yourself. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Limassol, Cyprus Workplace: fully Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming. Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. Now we are looking for a Financial Analyst to strengthen our product and commercial finance analytics. This role is an exciting opportunity to work closely with our finance analytics lead and turn operational and accounting data into insights that guide business decisions. What You Will Be Doing: Analyse product and commercial performance, connecting revenue, direct costs and margins with operational drivers. Reconcile billing, operational dashboards and accounting data, investigate discrepancies and keep financial metric definitions consistent. Compare actual results with budgets, forecasts and prior periods, explain material variances and identify actions or areas for further investigation. Work with accountants and functional owners to verify cost completeness, accruals, allocations and the timing of expense recognition. Analyse product cost drivers, unit costs and profitability, keeping assumptions and allocation methods clear and traceable. Build and improve recurring reports and dashboards, define data requirements with Analytics and IT, and reduce manual data collection and reconciliation. Prepare concise management presentations and ad hoc analysis, follow up on discrepancies and strengthen controls over financial reporting data. About You: A bachelor’s degree in Finance, Accounting, Economics or a related field, with 4+ years of experience in financial audit, financial reporting, FP&A or commercial finance. Strong accounting knowledge across P&L, balance sheet and accruals, with experience working directly with accountants. Advanced Excel skills and experience working with large datasets, reconciliations or financial models. An investigative mindset and attention to detail: you can trace figures to source data, test assumptions and explain why reports disagree. The ability to turn business questions into clear metrics, reporting requirements and useful management commentary, organise recurring work independently and turn findings into practical improvements. Fluent English. Nice to have: Senior-level Big Four audit experience, product or commercial finance experience in tech, familiarity with NetSuite or another major ERP, BI tools, Power Query or SQL, or ACCA Financial Reporting or DipIFR. Valuation experience is also welcome when backed by strong accounting and practical data investigation skills. What We Offer: Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA screening -> Hiring Manager Interview -> Stakeholders Interview -> Final Interview. Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

• Управление кампаниями: Настройка, ведение и оптимизация CPC-кампаний в Яндекс Директе и Google Ads. • Сертификаты: Яндекс Директ (Продвинутый уровень) и Google Ads Search Professional.

Location: Remote - Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Payroll Analyst II (US and Mexico Payroll). About the job This position is needed to support US and Mexico payroll operations. Join our team as a Payroll Analyst based in Mexico to bridge cross-border operations and drive payroll accuracy across both Mexico and the US. You will manage end-to-end processing, align local statutory requirements with US payroll practices, and deliver a seamless pay experience for a growing international workforce. If you thrive in dynamic, cross-functional environments and enjoy solving complex multi-country payroll challenges, this is your opportunity to make a direct impact. Responsibilities In this role, you’ll: Process multi-state US biweekly payroll within Workday, ensuring accurate calculations and data integrity. Coordinate with the local payroll vendor to validate inputs, review outputs, and ensure compliant payroll delivery for Mexico. Provide operational coverage and backup support across Americas regional payroll cycles as needed. Perform detailed biweekly payroll audits alongside US team members to verify all transactions are processed and reported accurately. Cultivate positive working relationships with internal stakeholders by providing timely payroll support and operational feedback. Resolve employee inquiries submitted through ServiceNow promptly and professionally, meeting established SLAs. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years of experience processing payroll for the US Previous Workday Payroll processing experience Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act. Excellent written, and verbal communication skills in English Intermediate Excel Proficiency Desired: PAYO certification FPC or CPP ADP Smart Compliance or OSV Sphere (or similar platform) experience Location This role will be remote, and based in Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

• Сильная база в математической статистике и теории вероятностей. • Регрессионные модели и ML, Python и SQL.

Location: Москва, гибрид, RU; Россия О команде Команда финансов в Авито работает в партнёрстве с бизнесом: вклад каждого важен и заметен. Команда развивает свою профессиональную область вместе с IT-индустрией: актуализирует финансовый менеджмент и создаёт новые направления. Какие задачи вас ждут: лидировать процесс финансового закрытия; участвовать в процессах прогнозирования и бюджетирования полного P&L, включая расходную и доходную части: выстраивать таймлайны; взаимодействовать с бизнесом; собирать и готовить вводные данные; разбирать отклонения план/факт вместе с кросс-функциональной командой; готовить презентации и материалы для ежемесячных бизнес-обзоров; вести финансовую модель, развивать и оптимизировать её. Мы ждём, что вы: работали от 2 до 5 лет в FP&A, финансовом планировании или финансовой аналитике; понимаете P&L и юнит-экономику, умеете раскладывать затраты на драйверы; уверенно владеете Excel: работаете со сложными формулами и сводными таблицами, строите финансовые модели; уверенно общаетесь с бизнес-командами, умеете ясно и аргументированно доносить свою позицию. Работа у нас — это: возможность реализовать свои идеи в проекте Авито; команда, которая поддерживает инициативы; прозрачная система премий и конкурентная зарплата — размер обсудим на собеседовании; личный бюджет на обучение: книги, курсы и конференции; гибридный формат работы; расширенная забота о здоровье: ДМС, страхование жизни, онкострахование; сервис психологической поддержки, а также финансовые, юридические и ЗОЖ-консультации для вас и ваших близких; корпоративный спорт: групповые тренировки, велбиинг-приложение; спецпредложения от партнёров и скидки на сервисы Авито: бронирование жилья, услуги продвижения, ипотечное страхование; компенсация питания.

Location: Remote - Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Payroll Analyst II (Colombia and LATAM Payroll) About the job This position is needed to support Colombia and LATAM payroll operations. Twilio is growing rapidly and seeking an experienced Payroll Analyst to support Colombia payroll operations. The person in this role will deliver first in class payroll service to our employees, ensure compliance, accuracy and timely delivery of payroll related tasks and support projects across a number of jurisdictions. Responsibilities In this role, you’ll: Work directly with the payroll vendor on end-to-end Colombia payroll execution. Support the full-cycle, gross-to-net processing across regular cycles, off-cycle payments, final settlements (liquidaciones), and statutory benefit payouts (prima, cesantías, and intereses). Ensure mandatory filings and timely remittances via PILA, electronic payroll reporting (Nómina Electrónica) to the DIAN, and monitor local labor legislation to maintain full regulatory alignment. Resolve employee inquiries regarding deductions, withholdings, and benefits. Partner with the accounting team during month-end close by delivering accurate gross-to-net payroll reports, accrual data, and variance explanations to assist with their audit reviews and journal entries. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3yrs+ of experience managing payroll processing for Colombia with working experience in accounting Expertise in Colombian labor, tax, and social security regulations Experience in Workday, UKG, or similar global payroll platforms Experience with ServiceNow or similar ticketing systems Excellent written, and verbal communication skills in English Desired: Experience with processing equity transactions. Payroll processing in jurisdictions outside Colombia Location This role will be remote, and based in Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Istanbul, Türkiye Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity This role will support the Legal & Compliance Operations team in Türkiye, with a focus on AML, transaction monitoring and investigations, KYC/KYB, sanctions and PEP screening, and suspicious transaction reporting. You’ll work closely with Compliance and cross-functional teams to investigate financial crime risks, support MASAK and regulatory requirements, and maintain effective compliance controls and documentation. This is a strong opportunity for an early-career compliance professional looking to build their experience within a fast-paced financial services, FinTech and crypto environment. What You’ll Be Doing Support the establishment and maintenance of Legal & Compliance Support Operations in accordance with Law No: 5549 on Prevention of Laundering Proceeds of Crime, related regulations and MASAK Notifications. Assist in the onboarding process of individual and corporate accounts, ensuring compliance with identity verification and other customer identification measures as per Law No. 5549. Provide support in overseeing the overall process of corporate account management. Support the generation and maintenance of suspicious transaction reports, collaborating with cross-functional teams for effective communication with MASAK. Assist in the management of risk control processes to ensure compliance and mitigate financial risks. Assist in managing and preserving documentation processes for corporate user and suspicious transaction reports, ensuring compliance and proper record-keeping in accordance with relevant regulations and internal policies. Support in conducting preparatory work for upcoming regulatory audits and proactively contributing to potential licensing requirements, ensuring compliance with applicable regulations and facilitating the smooth implementation of necessary measures. Monitor national and international sanction lists, Politically Exposed Person (PEP) databases, and Legal Gazette for compliance purposes. Assist in implementing appropriate measures in accordance with relevant laws and regulations. What We Look For In You At least 1-2 years of experience in compliance, risk management, or regulatory affairs, preferably within the financial, fintech, or cryptocurrency sector. Background in technology-driven, fintech, financial services, or regulated environments (crypto experience is a plus but not mandatory). Understanding of or exposure to AML, compliance, risk, internal controls, or regulatory frameworks, ideally within the Turkish regulatory environment. Familiarity with MASAK and SPK regulations or the ability to quickly learn and apply regulatory requirements. Experience or strong interest in data analysis, business analysis, automation, AI-enabled tools, or compliance systems. Strong analytical, research, and problem-solving skills, with the ability to interpret regulatory requirements and translate them into operational processes. Well-organised, detail-oriented, and able to manage documentation and controls accurately. Strong written and verbal communication skills in English; ability to collaborate effectively with cross-functional teams. Proficiency in monitoring compliance databases, risk tools, and reporting systems (e.g., transaction monitoring, screening tools). A proactive mindset, high integrity, and the ability to work in a fast-paced, technology-driven environment. Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-GB1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

MB | Mercado Bitcoin is looking for a senior copywriter to create campaigns, emails, social content, and institutional materials while translating crypto and investment topics for varied audiences.

Areta is looking for an Off Cycle Analyst M&A Advisory to support M&A capital raising and strategic advisory mandates.

Bitdeer Technologies Group is looking for a Senior Financial Analyst to develop financing models, evaluate funding options, and support transaction execution.

Robinhood is looking for a Fraud Investigations Analyst to investigate fraud alerts, assess risk, document cases, and escalate higher-risk activity.

Workplace: Удалённый Учите нейросети анализировать криптовалютные и традиционные финансовые рынки. Только удалённо Требования * Получили высшее экономическое, финансовое, математическое или техническое образование. Если окончили НИУ ВШЭ, МГУ, РЭШ, МФТИ, Финансовый университет при Правительстве РФ, РЭУ им. Г. В. Плеханова — будет преимуществом * Работали в криптокомпаниях, инвестиционных компаниях, фондах, брокерах, финтехе или аналитических командах от 3 лет * Обладаете уверенными знаниями классических финансовых рынков (акции, облигации, деривативы, устройство биржевой торговли, оценка доходности и риска, базовые принципы инвестиционного анализа) * Глубоко понимаете крипторынки: Bitcoin, Ethereum, централизованные и децентрализованные биржи, кошельки и custody, стейблкоины, DeFi, staking, tokenomics, смарт-контракты * Занимались анализом криптопроектов и цифровых активов: экономики проекта, механики токена, источников доходности, рисков протокола, ликвидности и ключевых метрик * Понимаете on-chain-аналитику, умеете работать с профильными источниками и данными, понимаете регулирование криптовалют и цифровых финансовых активов * Готовили инвестиционные исследования, проводили due diligence криптопроектов, работали с токенизацией или ЦФА и выпускали собственные аналитические публикации — будет плюсом

-Complete weekly QA audit allocations in line with established procedures and grading standards, providing detailed documentation of errors identified and their root causes. -Partner with stakeholders across CX, Compliance, Data Analytics, and L&D to close process gaps, launch workflow improvements, and enhance QA rubrics and frameworks.

Location: Hyderabad Workplace: onsite Technical Support Analyst | Hyderabad, India | Full-time | 2+ years of experience Who We Are At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations. We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries. About The Role We are orchestrating the best high-performing team! We're looking for a Technical Support Analyst to join our Global Customer Success organization — the frontline that keeps our global payment operations running without a hitch. This is a role for someone who genuinely loves solving technical puzzles and takes pride in being the first line of defense for our clients. In this position, you will build and maintain real-time monitoring systems, respond to critical incidents, and work alongside backend teams to diagnose and resolve issues fast. Every action you take directly protects the reliability our clients depend on. We hold ourselves to a high standard — every payment matters, every client interaction is an opportunity to deliver something exceptional — and we expect the same from the people on this team. This role demands curiosity and a constant drive to get better. The payments ecosystem moves fast, and you will be expected to adapt, grow, and bring fresh ideas to improve how we operate. If you're someone who sees an ambiguous situation as an opportunity rather than an obstacle, you'll thrive here. If you're passionate about technology, eager to deepen your backend knowledge, and committed to building systems that scale — we want to hear from you. Your contribution will be Implement and maintain a robust real-time monitoring system that ensures full visibility into critical workflows before incidents escalate Provide top support to clients, acting as the main line of defense to address issues, answer queries, and escalate critical incidents when necessary Assist backend teams with scripting, bug reproduction, log analysis, and basic API testing Create and standardize operational processes that enable scalability and consistent service quality Analyze recurring issues and propose data-driven improvements to position the NOC as a strategic function Ensure continuous operational coverage with well-structured shift handovers Participate in some development activities to build hands-on backend knowledge Identify gaps in current tools and workflows and bring solutions to the table Skills You Need — Minimum Qualifications Fluent English and good communication 2+ years of experience in technical support, NOC operations, or a similar role Basic knowledge of monitoring tools and alerting systems Coding experience — scripting, debugging, or log analysis Familiarity with APIs and ability to assist users with integration or connectivity issues Strong analytical and problem-solving mindset Customer empathy and a service-oriented approach Comfort working in fast-paced, high-stakes environments In addition to the requirements above, for this specific search we need: Mid or senior level Availability to work Saturdays and Sundays and coverering extra hours if needed, since the goal is to cover the smissing shift and have a 24/7 support team. This is not just a customer support role. Technical proficiency is mandatory and you will be evaluated on the basis of that.

Location: Москва Workplace: гибкий Мы разрабатываем крупнейший мессенджер в России, чтобы соединять людей, сервисы и компании. Создаём простые и удобные инструменты коммуникации. Задачи Экспертный уровень (эскалации и сложные кейсы): Разбор сложных, нестандартных фрод-кейсов, эскалированных с L2 Анализ многоходовых схем мошенничества и скоординированных атак Выявление фрод-сетей (группы аккаунтов, ботов, дроп-фермы) Принятие финальных решений: По блокировкам/разблокировкам, исключениям, массовым санкциям Антифрод-стратегия и улучшение защиты: Проектирование и улучшение антифрод-правил, эвристик, сигналов для ML Формирование требований для автоматизации блокировок: Какие паттерны ловим Какие фичи нужны Какие кейсы автоматизируем Участие в калибровке моделей и правил: Снижение false positive Снижение пропуска фрода Анализ новых типов атак и проработка контрмер Взаимодействие с продуктом и разработкой: Подготовка требований для backend / data / ML-команды Участие в дизайне антифрод-фич: Ограничения на сообщения Антиспам-механики Ограничения на инвайты, ссылки, ботов Участие в post-mortem после фрод-инцидентов Формирование рекомендаций для продуктовых решений с учётом баланса UX vs безопасность Контроль качества и экспертиза: Ревью решений L1/L2 Разработка гайдлайнов, фреймворков принятия решений Обновление антифрод-политик Формирование базы знаний по типам мошенничества Участие в обучении аналитиков младших уровней Метрики и аналитика: Анализ эффективности антифрод-мер: precision / recall; false positive / false negative; impact на бизнес-метрики; SLA Поиск «дыр» в защите Подготовка аналитических отчётов по трендам фрода Требования Опыт в антифроде / trust & safety / risk / abuse-monitoring от 3 лет Практический опыт расследований сложных кейсов: мошенничество, скам, фишинг, боты, спам-сети, финансовые схемы Понимание типовых фрод-сценариев в мессенджерах: social engineering, инвестиционные скамы, romance scam, подмена аккаунтов, дроп-сети, фарм-аккаунтов / боты, фейк-боссы, рассылка ВПО и фишинга Умение работать с большими объёмами данных и логами: SQL на уровне уверенных выборок и агрегаций, базовое понимание событийных логов, трекинга действий пользователей Опыт работы с антифрод-инструментами: rule-based системы; системы скоринга; алерты, флаги, кейс-менеджмент Навыки аналитического мышления и расследований: связывание аккаунтов, устройств, IP, паттернов поведения; выявление скрытых сетей и аномалий Понимание принципов работы ML-моделей: на уровне как формируются фичи, как интерпретировать precision/recall, false positive / false negative) Опыт написания требований для автоматизации и антифрод-правил Умение аргументировать решения : почему бан / почему пропуск / почему менять правило Грамотная письменная коммуникация : документация, кейсы, фидбэк стейкхолдерам продукта Будет плюсом Опыт в финтехе, маркетплейсах, соцсетях или мессенджерах Опыт обучения L1/L2 аналитиков Опыт участия в запуске антифрод-продуктов или ML-моделей Понимание legal & compliance требований (в части антифрода) Опыт A/B-тестирования антифрод-правил Python для ad hoc анализа Опыт работы с графовыми связями (network analysis)

Location: Москва Workplace: Офисный VK — крупнейшая российская технологическая компания. Мы помогаем миллионам людей решать повседневные задачи в онлайне. Задачи Управлять аналитическим направлением медиаплатформ (VK Музыка, Медиапроекты Mail, Ответы Mail, Добро Mail) Развивать организацию из двух аналитических команд и управлять хедами Повышать зрелость аналитики, процессов и people management внутри направления Формировать и реализовывать стратегию развития аналитического контура продуктов Руководить миграцией данных и процессов в корпоративные платформенные инструменты Выстраивать эффективное взаимодействие с продуктом, платформенными командами и бизнес-стейкхолдерами Развивать ownership, культуру ответственности и data-driven подход Находить и приоритизировать impact-задачи, влияющие на продукт и бизнес Снижать зависимость команд от legacy-решений и ручного управления Участвовать в трансформации процессов монетизации и аналитической инфраструктуры Требования Опыт управления аналитическими командами от 15 человек Сильные навыки people management и развития руководителей Опыт трансформации и развития аналитических организаций Умение работать в сложной мультистейкхолдерной среде Опыт построения аналитических процессов и стратегии на уровне направления Практический опыт работы с legacy, миграциями и платформенными изменениями Сильный продуктовый и бизнесовый майндсет Способность самостоятельно находить зоны роста и формировать бэклог инициатив Навык балансировать стратегические задачи и операционное управление

Location: Москва Workplace: гибкий Облако Mail — сервис для безопасного хранения любых видов файлов с синхронизацией на всех устройствах. Облако не только экономит место на компьютере и телефоне, но и хранит важные и памятные моменты. Сервис позволяет обмениваться фотографиями и видео, пересылать документы и вместе над ними работать. Мы ищем UX-исследователя, который будет помогать продуктовой команде искать идеи для развития наших сервисов. Задачи Помогать продуктовой команде проверять гипотезы о поведении пользователей и принимать решения на основе исследований Выбирать подходящий метод исследования, исходя из целей и задач команды Проводить discovery-исследования и изучать новые направления Развивать культуру исследований в компании Находить ответы на вопросы о пользователях для принятия решений и проводить фасилитацию, в том числе используя результаты предыдущих исследований Совместно оптимизировать процесс исследований так, чтобы предоставлять результаты вовремя, когда они нужны бизнесу Требования Опыт работы от двух лет в UX-исследованиях Знания и опыт проведения основных методов исследования Проведение исследования от постановки задачи до применения результатов Качественное проведение UX-тестов и пользовательских интервью Знания в теории или применение других методов исследования Умение находить общий язык с другими людьми и работать в команде Любить анализировать и структурировать большие объёмы информации, делать выводы