Location: Parkland, USA
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in
Warsaw, Barcelona and Parkland (FL),
along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we’re more than just a company—we’re a team united by a common mission:
Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here’s what we value, and what we hope you do too:
Seek the Truth and Say It with Care:
We find the truth together, and nobody owns it, the CEO included. Stories, perspectives and beliefs can be personal. Facts can’t.
Leverage Data to Build Product:
Our decisions start from data. We build systems rather than one-off tasks, use AI agents in our daily work and automate whatever is manual. When numbers don’t match, we fix them.
We Work Together to Serve Others:
No closed doors between teams. We share what we learn and win as one company first.
Insist on Higher Standards:
We don’t settle for “good enough”. We question it and push for better.
Passionate Curiosity Fuels Perseverance:
We ask “why”, take on ambiguous problems and keep going when they get hard.
Lean Startup Mentality: Start Small, Iterate Quickly:
Think big, ship an MVP first and learn fast. No big-bang releases.
Ownership and Accountability:
We work in small squads so each team owns its result end to end and has the freedom to get there. Go deep in your craft and wide enough to own the whole outcome. Escalate blockers early, admit mistakes, fix the damage and learn.
About the Role
We're hiring an Office Manager
to join our Parkland office. As an
Office Manager
you keep this place running: the daily condition of every room and system, the vendors and the landlord, food and supplies, the equipment and screens, the logistics of every visit, and the calendar of events that gives the office its social life.
There is also a building job inside this one - nothing here is automated yet. There is no tool that reorders supplies, chases vendors, reminds you about birthdays, restarts the screens or passes the team's feedback to our chef, and the office's own reporting is put together by hand. Setting that up is part of the role, and a good place to start is an automatic count of the things that were not caught in time. What stays with a person is everything that needs someone in the building: walking the space before the day begins, being there when the AC technician arrives, setting up a room, welcoming a visitor, noticing the thing no system is watching. If you enjoy shaping things that are still taking form, there is plenty of room here.
Key Responsibilities
1. Daily condition of the office
Walk the building every morning before core hours against a documented checklist: every room, plus electrical, Wi-Fi and technology, plumbing, access and air conditioning.
Turn anything failing into a task for the handyman or a vendor ticket the same morning.
Keep the kitchen, bathrooms, gym and outdoor areas to our standard, with a little buffer on the items people notice straight away.
2. Vendors, landlord and repairs
Choose and manage the vendors the office works with: air conditioning, pool, landscaping, electrical, gate, security, cleaning and grounds.
See every ticket through to a close: an owner, a date, someone on site for the visit, a check that the work was done well, and the invoice filed.
Hold the relationship with the landlord for repairs and payments, and support a lease renewal or a possible office move.
3. Equipment and technology
Own the state of the office equipment: screens and dashboards, the video portal, meeting-room AV, and access credentials.
Work closely with the on-site handyman, who is hands-on with much of the technical setup and systems, while remaining the person who owns the overall picture.
4. Food, kitchen and supplies
Send meal counts to the office chef on schedule and adjust them as the week changes.
Order supplies for the kitchen, bathrooms, gym, laundry and printing, and keep stock ahead of demand.
Choose office food suppliers and catering, including finding alternatives when the team's feedback points that way.
5. Leadership sessions, QBRs and visitors
Run the ground logistics for every visit: rooms, AV, meals through the day, arrivals and access.
Get in touch with each visitor beforehand with the address, hotel options, timings and what to expect on site.
Put the whole logistics plan in the calendars of the visitors.
6. Team calendar, events and culture
Plan the year ahead: birthdays, seasonal holidays and office decoration, Friendsgiving, Christmas and gift exchanges, with the lead times each of them needs.
Organize team activities people actually want — wakeboarding, cooking classes, concerts and similar — and company volunteering, where employees give their time.
Partner with the office managers in Poland and Spain on shared events and practices.
7. Automation and measurement
Set up and run the office's own reporting, including a count of the issues that were not caught in time, produced automatically rather than by hand.
Automate the repetitive coordination: reordering, reminders, vendor scheduling, equipment checks, and feedback between the team and the chef.
Keep the office standard, vendor register and documentation up-to-date in Confluence.
8. Budget and spend
Track office spend, keep purchases within agreed limits, and flag where the office is overpaying.
Act straight away in an emergency within an agreed limit, and route larger commitments through your manager.
What We're Looking For
Three or more years in office management, facilities, executive support or hospitality
, with direct experience running a site or a residence to a high standard.
Evidence of having owned a place end to end
— a vendor tracker or system you built, a budget you held, an event you ran from start to finish for senior people.
Hospitality sense and exceptional attention to detail.
You look at a catered table and see that it needs plates, napkins, serving spoons in each dish, drinks and ice, without anyone mentioning it.
Real comfort with AI tools
. Practical hands-on use of AI tools in office, facilities or executive-support work: which specific workflows you improved, what results it produced, and how you checked the output was right.
Comfort working with numbers and dashboards.
You can pull together spend and office data, check it, and explain simply what it shows to someone who has not looked at it.
Follow-through without reminders.
You close loops nobody is watching.
Proactive planning
in weeks and months, not days.
Clear, warm communication, including with senior people
, and good judgement about when not to interrupt.
Fluent English
, written and spoken.
Confident with Google Workspace, Zoom, office dashboards, password managers, Atlassian (Jira and Confluence) and meeting tools such as Fellow — or able to pick them up quickly.
Based in or willing to relocate to the Parkland area, and available for occasional evening and weekend work.
Nice to Have
A background in luxury hospitality or private-client service.
Curiosity about automation and the basics of how software and scripts work.
Russian, in addition to English. Not required; the office runs in English.
Experience preparing a site for severe weather, or willingness to learn it.
Location and Travel
Parkland, Florida
- on site in Parkland five days a week. No business travel.
A driver's licence and your own car are strongly preferred.
With an outstanding product and a mission that excites and inspires, Appodeal offers a unique opportunity to make an impact while being part of an amazing team.
Join us
and help shape the future of mobile app success!
Location: Remote
We’re looking for a
Brand Manager
to own and develop our presence across industry publishers, review platforms, listings, and media partners.
You’ll work at the intersection of
brand, media partnerships, and reputation
— managing existing publishers, developing new relationships, identifying opportunities to strengthen our visibility, and contributing to the broader brand strategy.
What You’ll Do
Publisher & Listing Management
Manage relationships with key publishers, review websites, industry portals, and listing platforms.
Own our presence across these platforms, ensuring brand and product information is accurate, relevant, and up to date.
Identify opportunities to improve or expand existing placements through editorial content, enhanced profiles, sponsorships, special projects, and other formats.
Publisher Development
Research and evaluate new publishers, review platforms, directories, and industry media.
Build relationships with potential partners and manage the process from initial outreach and commercial discussions through to launch.
Coordinate contracts, insertion orders, approvals, invoices, payments, and renewals.
Brand & Reputation
Monitor how the brand is represented externally, including competitor activity and emerging industry platforms.
Identify gaps and opportunities to strengthen brand visibility, credibility, and trust.
Collaborate with internal teams to ensure consistent and accurate external brand communication.
Brand Strategy
Contribute to brand positioning, messaging, and overall brand strategy.
Bring insights from publishers, competitors, users, and market trends into brand planning.
Support cross-functional brand campaigns and strategic projects.
What We’re Looking For
1+ year of experience
in Brand Management, PR, Media Partnerships, Publisher Management, Digital Marketing, or a related field.
Experience working with external partners, publishers, media, or other third-party platforms.
Good written and verbal English and strong communication skills.
Confidence in reaching out to new partners and discussing commercial opportunities.
Strong organisational skills, attention to detail, and the ability to manage multiple partners and projects.
A proactive mindset and willingness to take ownership of projects from idea to execution.
Nice to Have
Experience in fintech, trading, financial services, or another regulated industry.
Familiarity with financial publishers, review websites, and listing platforms.
Understanding of SEO, branded search visibility, or online reputation management.
Experience working across multiple markets.
Задачи:
— Управлять и развивать отношения с существующими PSP, банками, агрегаторами и платежными партнерами
— Быть основным контактным лицом для партнеров после онбординга и интеграции
— Координировать операционные, финансовые и технические вопросы с внутренними командами
— Решать проблемы партнеров и находить практические решения
— Работать над улучшением коммерческих условий, комиссий, ценообразования и добавлением новых платежных методов
— Тесно сотрудничать с PSP / Account Managers
Требования:
— 1–3+ года релевантного опыта в Payments / PSP / FinTech / Acquiring / Gambling / Betting
— Опыт работы с PSP, платежными провайдерами, агрегаторами или банками
— Хорошее понимание картовых платежей, e-commerce платежей, интеграций и коммерческих комиссий
— Опыт работы с рынками Европы / СНГ / Tier-1; LATAM будет плюсом
— Сильные коммуникативные навыки, ответственность и умение решать проблемы
— Проактивный подход — поиск решений вместо остановки на «нет»
— Английский B1+; русский язык — сильное преимущество
Условия:
— Локация: предпочтительно Кипр
— Уровень: Middle
— Компенсация: фиксированная зарплата + возможные бонусы на основе результатов
middleLimassol
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Paris
Workplace: OnSite
Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Then Pennylane is the right place for you !
Our vision
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
About us
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 5 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Already more than 900,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France!
In 2024, we implemented an organizational structure built around business 'tracks'. This approach integrates key stakeholders across marketing, sales, product, and customer care into unified teams focused on specific product lines or client segments. Each track operates as a mini-business, empowered with dedicated resources (e.g., product marketing, data analytics, and operational support) and direct accountability for performance.
Why this role matters at Pennylane
As Chief of Staff to the CTO, you operate as a senior leader in the Tech organisation. Your leverage does not come from managing teams but from owning the hardest problems that sit between them, and from being technical enough to earn the trust of the other engineering leaders.
You are the person the CTO trusts with ambiguous, org-wide problems. You turn that ambiguity into a clear framing, a decision, an owner and a measurable outcome.
This is not a coordination role. You are expected to have opinions on engineering strategy, staffing choices and technical trade-offs, and to defend them in front of the Tech leadership team.
Team and Context
Pennylane's Tech organisation is 70+ squads, each led by an Engineering Manager working with a PM and a Product Designer. We serve 1.5m+ customers and we want to scale in Europe. At that size, the hard problems are no longer inside a squad: how the organisation plans, how it decides, how it measures itself, how it invests in foundations without stalling product delivery. That is your perimeter.
You report directly to Quentin, Co-founder & CTO. Your influence comes from the scope of what you own and from credibility with senior engineering leaders, which is why we ask for a technical background. As the organisation grows, this role can evolve towards a management position.
Key missions
Engineering strategy and transversal initiatives
- Own the strategic, cross-organization initiatives that no single squad can carry: platform or architecture programmes, reliability and quality step-changes, engineering productivity, technical debt paydown
- Frame the problem, build the technical and business case, secure alignment across Engineering, Product and Security to drive execution
- Lead the Tech side of company-level programmes (e.g. European expansion, major compliance or infrastructure shifts) alongside the rest of the Tech leadership
Planning & Performance tracking
- Own the Tech planning cycle: collect the inputs, surface the trade-offs (capacity vs. platform, run vs. new bets), and drive the arbitration with Tech leadership
- Drive the definition and calibration of Tech OKRs, and hold the organisation accountable
- Define what "good" looks like for a 70+ squad engineering organization and build the metrics that measure it (delivery cadence, reliability, quality, staffing and attrition, engineering satisfaction)
Decision-making and leadership cadence
- Own the Tech leadership operating system: staff meetings, QBRs, roadmap and architecture reviews. You design them, set the agenda, write or commission the pre-reads, frame the decisions to be made, and make sure decisions land
- Maintain the CTO's decision log: what was decided, by whom, with what trade-off, and what happened next
- Raise the quality of decision-making across the Tech leadership team
Communication
- Lead internal and operational communications across the engineering organization, building clear messaging systems from board decks down to team-wide updates
Who you’ll work with?
- CTO and Tech leadership (Head of Engineering / Head of Data / Senior Engineering Managers)
- Rest of the leadership (CPO, VP Strategic Initiatives)
- Other relevant teams (e.g. Security, Finance, People)
Who we’re looking for
Must-have
- An engineering degree (engineering, computer science or equivalent scientific curriculum)
- Technical fluency: you can read a design doc, follow an architecture discussion, challenge an estimate or a trade-off, and be taken seriously by senior engineers
- 7-10 years of experience, including significant time inside a tech organisation at scale (multiple squads, platform teams), where you have lived the problems of scaling engineering
- A track record of owning complex, cross-organisational initiatives from framing to measurable outcome with senior stakeholders
- Outstanding written communication: this role produces documents that senior people act on
- Fluency in English
Nice-to-have
- A hands-on engineering past: software engineer, engineering manager, Technical Program Manager, architect or equivalent
- Experience as a Chief of Staff, VP/Director of Engineering Operations, or in a strategy & operations function inside a product-led tech company
What you can expect?
Within one month
- You'll complete the company and Tech onboarding, including our application, accounting domain and engineering practices
- You'll have met the Tech leadership team and formed your own view of where the organisation loses time, quality or alignment
- You'll have taken ownership of the leadership cadence and the next planning milestone
Within 3-6 months
- You'll be leading selected org-wide strategic initiatives end-to-end, with a measurable target
- The Tech organisation will have a metrics picture it trusts and uses to make decisions
- You'll be a recognised voice in the senior tech community at Pennylane, consulted on decisions rather than just informed of them
- You'll be shaping the engineering narrative that the rest of the company and the board hear
Recruitment Process
- Screening interview with Barbara - Senior Recruiter (30 mins)
- An interview with Eric - VP Strategic Initiatives (1h)
- A Business Case to prepare at home and to present (1h)
- A final interview with Quentin - CTO (45 mins)
What do we do to make your work life easier
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
🇬🇧 You’ll have access to Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds to perfect your English or your French
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.
Who are we looking for ?
To thrive at Pennylane, you need :
-To speak English (level is assessed and appreciated according to the department you’re applying to)
-To be energized by an ever-shifting work environment
-To be highly collaborative (within your team or other stakeholders)
-Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
Important information for candidates
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.
Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Own the product planning and iteration of payment channel integration and infrastructure capabilities, including bank integrations, payment gateways, settlement systems, and internal service frameworks.
Design and optimize scalable integration solutions to support multiple payment methods, regions, and partner institutions.
Collaborate with engineering teams to build stable, reusable, and extensible infrastructure services that improve integration efficiency and system reliability.
Coordinate with external partners such as banks, payment service providers, and vendors to manage integration requirements, testing, launch, and ongoing optimization.
Monitor core infrastructure and channel performance metrics, including transaction success rate, latency, system availability, and reconciliation accuracy.
Analyze integration failures and operational issues (e.g. API errors, settlement mismatches, callback failures, connectivity issues) and drive root-cause resolution.
Define operational processes and contingency mechanisms for channel incidents, failover strategies, and system degradation scenarios.
Work closely with compliance, operations, risk control, and customer support teams to ensure infrastructure solutions align with business and regulatory requirements.
Requirements
3+ years of experience in payment, fintech, infrastructure, or platform product management.
Familiar with payment channel integration processes, API design principles, and distributed system architecture concepts.
Understanding of payment lifecycle concepts such as authorization, clearing, settlement, reconciliation, and transaction routing.
Strong analytical and problem-solving skills, with the ability to identify system bottlenecks and drive technical optimization initiatives.
Ability to communicate effectively with both technical and non-technical stakeholders, and independently drive cross-functional projects.
Strong ownership mindset with experience managing complex system integrations and infrastructure-related initiatives.
Preferred Qualifications
Experience with banking integrations, payment gateways, or acquiring systems.
Experience in cryptocurrency exchanges, cross-border payments, or fintech infrastructure.
Familiarity with service reliability, monitoring systems, or transaction routing strategies.
Basic understanding of risk control, compliance, and operational processes in payment systems.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Singapore Office
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
The Role
We are launching a high-intensity lead generation initiative to accelerate merchant acquisition for our acquiring and banking business.
This role is ideal for a highly motivated field sales professional who thrives in a fast-paced, field-based environment driven by volume, relationship-building, and measurable results.
You will be responsible for developing referral partnerships, generating new business opportunities, and serving as the primary representative within your assigned territory.
Key Objectives:
Secure signed referral agreements with agents and partners to generate a high volume of new business opportunities.
Drive a consistent referral pipeline of newly incorporated companies through targeted monthly acquisition goals.
Maintain regular face-to-face engagement with assigned agents and referral partners.
Increase awareness and adoption of the company's acquiring and banking solutions among partners.
Achieve acquisition and referral activation KPIs through effective relationship management and conversion strategies.
Responsibilities:
Identify, engage, and onboard referral partners, including agents, corporate service providers, and incorporation intermediaries.
Negotiate and close referral agreements to expand the partner network.
Build and maintain long-term relationships with partners to maximize referral activity and business growth.
Deliver compelling presentations on acquiring and banking solutions to prospective partners and merchants.
Drive merchant acquisition through referrals and direct business development efforts.
Collect market feedback and partner insights to support business improvements.
Maintain accurate CRM records of meetings, agreements, referrals, and sales activities.
Track performance against acquisition, activation, and conversion targets.
Continuously engage partners to ensure strong activation rates and sustained referral flow.
Requirements:
Previous experience in field sales.
Proven success in high-volume customer acquisition or lead generation environments.
Experience working with brokers, agents, distributors, referral networks, or channel partners is highly advantageous.
Demonstrated ability to build trust and develop business relationships quickly.
High resilience, self-motivation, and comfort operating in a target-driven environment.
Ability to manage multiple partner relationships while maintaining attention to detail.
Comfortable following structured sales processes and outreach strategies.
Adaptable and capable of working independently in a dynamic environment.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
We are excited to be growing our incredible London Legal team and are looking to hire 2 Legal Counsel with a strong regulatory background in financial services.
As Legal Counsel, you will work closely with all areas of the business and take a collaborative approach to solving complex legal challenges. You will be expected to advise on compliance with financial services and payments regulations, interact with regulators and assist in the implementation of broader regulatory projects and product launches across the Checkout.com http://Checkout.com group.
The successful candidate will be able to handle a busy workload with minimal supervision, demonstrating excellent critical judgment, quick thinking and agility. This is a great opportunity to work on a broad range of projects across multiple jurisdictions, learn new areas of law and play a key role in supporting the company’s rapid growth.
You will be joining an expanding team in one of Europe's most valuable fintechs. Our mission is to be a legal team that exceeds expectations across the board, providing pragmatic and commercially focused advice, finding creative solutions to manage risk and becoming trusted advisers to our colleagues in the business.
How You'll Make An Impact
- This role is based in London at our global head office and sits within the regulatory vertical of our Legal department
- Support relationships with regulators on license-related matters, including potential de novo applications
- Review payments product structures, flows and terms to ensure compliance with legal requirements
- Advise on payments regulatory matters, including compliance with payments laws and related regulations across our different jurisdictions
- Advise on broader regulatory requirements applicable to payment services providers, including with respect to group regulatory change projects
- Advise the business on market expansion, researching and evaluating new territories and applying for new licenses or expanding the scope of existing licenses
- Advise key business functions on new regulatory developments impacting our operations, products and contractual commitments
- Conduct research on various multi-jurisdictional legal issues
- Support the company’s strategic projects and initiatives by providing creative, proactive and results-orientated advice
What We Are Looking For
- Qualified solicitor/lawyer (3-7 PQE) with strong post-qualification experience either in-house or in private practice
- Strong understanding of legal principles applicable to payments in the UK, including the payments ecosystem and payments regulatory and licensing strategy/execution, and to broader financial institutions
- Previous FinTech, payments, software, e-commerce and/or bank experience is desirable but not essential
- Experience working in a start up or other fast-paced and dynamic environment is desirable but not essential
- Comfort with ambiguity, constant change, and a fast-paced culture
- A practical, solutions-oriented focus to solving legal challenges
- Experience working internationally and on a variety of cross-border matters
- Excellent time management skills and experience managing a diverse workload and competing stakeholder demands
- Ability to work autonomously and collaboratively as needed, flexing the approach as the matter requires
- Strong communication skills and the ability to articulate and explain complex legal issues clearly and concisely
- Enthusiasm for new challenges and skilling up in different areas of law
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Limassol, Cyprus
Workplace: on-site
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We are seeking an experienced
HR Manager
to join our passionate team.
Job Responsibilities:
Act as the main HR point of contact for employees and managers, providing hands-on support across a wide range of people-related matters.
Build strong relationships across the company and maintain a good understanding of employee experience, team dynamics, and emerging people needs.
Partner with managers on performance, development, employee relations, organizational changes, and complex individual cases.
Own and continuously improve key HR processes across the employee lifecycle, from onboarding and probation to development, internal moves, and offboarding.
Review and adapt existing HR practices to better fit the company’s evolving needs, culture, and ways of working.
Identify gaps and proactively design and implement new HR practices, policies, and solutions where needed.
Use employee feedback and people data to identify trends, risks, and opportunities for improvement.
Help build a scalable and effective People function that evolves together with the business.
Take ownership of HR processes, policies, and benefits currently provided at group level, assess their fit for company, and adapt, replace, or redesign them where needed as the company evolves.
Own and evolve employee benefits and related People programs, evaluating their effectiveness, employee value, cost, and fit with the company’s needs.
Balance employee needs with business priorities, applying sound judgment and ensuring People decisions are practical, consistent, and aligned with the company’s goals and culture.
Ensure HR practices and policies remain compliant with applicable employment requirements, working with internal or external legal and operational partners where necessary.
You’ll thrive here if you have
5+ years of broad HR experience in a People Partner, HRBP, or Senior HR Generalist role, ideally within a technology, fintech, or other fast-paced environment.
Strong hands-on experience across the employee lifecycle and solid knowledge of core HR processes.
Proven experience independently owning and improving HR processes, not only supporting their execution.
Ability to assess existing practices, identify what needs to change, and drive improvements from idea through implementation.
Strong employee relations experience and confidence handling complex or sensitive individual cases.
Comfortable being a visible and approachable HR presence for employees while partnering effectively with senior managers.
Strong ownership, judgment, communication, and stakeholder management skills.
Comfortable working in an evolving environment where processes and ways of working are still being developed.
Experience building, transforming, or localizing HR practices would be a strong advantage.
Fluent English. Russian is a plus.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family.
Corporate mobile plan (unlimited in Cyprus with roaming included).
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR Interview (45 minutes);
Hiring Team Interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1,5 hour)
- Tech interview (1,5 hour)
- Final interview (30 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Generative video has a problem most subscription businesses don't: every unit we sell costs us real compute. A stolen password costs a streaming service nothing. An account farm on an unlimited generation plan costs us GPU-seconds, at scale, every hour it runs.
We have found organised operators running hundreds of accounts on a single card, reselling unlimited generations, and harvesting per-account promotional grants at industrial scale. We have also found that most of our negative-margin accounts are not abuse at all — they are ordinary heavy users on an unlimited plan, which is a pricing problem wearing a fraud costume. Telling those two populations apart, at account level, before the money is gone, is this job.
You own the question of who is taking value they did not pay for, and the system that stops them.
You make sure:
- We catch abuse before the compute is burned, not in a post-mortem that reconciles the loss
- Every enforcement action has a measured precision, a measured cost of being wrong, and a way back for the customer we got wrong
- The difference between fraud and unprofitable pricing is a number we can defend, not a vibe
- When operators adapt — and they will, within days — we find out from a monitor, not from the monthly margin review
WHAT YOU WILL DO
Detection & scoring
- Own the account-abuse scoring system end to end: signals, weights, thresholds, the scoring job, the monitoring, and the recalibration when it decays.
- Build detection that fires early. A rule that catches 88% of the money on day 11 is worth far less than one that catches 60% at checkout, and you should be able to say why in dollars.
- Work the two halves that actually matter together: linkage (who is connected to whom) and economics (what are they consuming). Either one alone produces a system nobody can switch on — linkage without economics flags families sharing a card, economics without linkage flags our best customers.
- Treat cost as a gate, not a label. On an unlimited plan, being gross-margin negative is normal.
Entity resolution & ring detection
- Find rings, not just accounts: shared payment instruments, IP and ASN concentration, email-stem families, synchronised registration bursts, behavioural fingerprints, automation signatures.
- Do it without a reliable device fingerprint — we do not have one today, and part of this job is telling us what it would be worth and what it would cost.
- Know where graph methods break. Transitive closure through a shared card will happily merge thousands of unrelated people into one "ring"; we have done exactly that and thrown the result away.
Enforcement, policy & the cost of being wrong
- Design graduated, reversible actions — throttle, rate-limit, step-up verification, hold, pre-grant refusal, manual review queue, ban — and match the severity to the confidence.
- Own the false-positive budget explicitly: how many paying customers are we willing to inconvenience to save a dollar of compute, and what is the appeal path for the ones we get wrong.
- Build the pre-grant gates. The cheapest abuse to stop is the kind we decline to enable in the first place — a trial we do not grant costs nothing to claw back.
- Partner with Payments on Stripe Radar, chargebacks and dispute economics; with Support on the queue your model creates; with Legal on what our Terms actually entitle us to do.
Measurement & adversarial monitoring
- Quantify what the system is worth in money — COGS avoided, net of the revenue you destroyed and the support cost you created. Keep that number current.
- Run holdouts even on enforcement, wherever it is legal and safe to do so, because otherwise you will never know what your rules are worth.
- Monitor for adaptation, not just drift. Model decay here is caused by an adversary, and it looks different: a signal stops firing, a ring changes shape, a cohort's behaviour shifts inside a week.
- Watch your own inputs. A detection system that silently loses a feature degrades to a system that cannot reach its own threshold — and reports nothing wrong while doing it.
Making it usable
- Ship scores and reasons, never scores alone. An analyst, a support agent or an auditor must be able to read why an account was actioned.
- Produce evidence that survives outside the company. Our abuse work has already been used in an external audit and in Terms-of-Use enforcement; write for that standard.
- Work in SQL, Python and BigQuery on raw event, payment and generation data. We use AI heavily — resourcefulness beats syntax.
WHO WE'RE LOOKING FOR
- Experience building abuse, fraud or trust-and-safety detection that actually took action on real users — payments fraud, promo abuse, multi-accounting, bonus abuse, account takeover, marketplace or gaming abuse. Anti-money-laundering and credit-risk backgrounds transfer if the modelling was yours.
- Genuine understanding of the adversarial setting: that your counterparty responds, that your training labels are generated by your own past decisions, and that offline AUC on a censored label set is close to meaningless.
- Strong SQL and Python on raw event data without help: joins across payments, usage and identity, window functions, cohort replay. Gradient boosting, and the judgment to know when a two-condition rule beats a model.
- Comfort with graph and linkage thinking — connected components, shared-attribute clustering, and an instinct for when a link is evidence and when it is coincidence.
- Precision-first evaluation instincts: precision at the operating point, cost-weighted error, and why you would take 20% recall at 90% precision over the reverse in an enforcement system.
- Unit-economics literacy: gross margin per account, what compute actually costs us, why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk data scientists from fintech, payments, marketplaces, gaming or crypto
- Trust & safety and platform-integrity teams who owned detection and enforcement policy
- Growth or product data scientists who ended up owning promo-abuse because nobody else would
- Analysts from payment processors, PSPs or chargeback/dispute operations who moved into modelling
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build content-moderation or NSFW classification — that is a different function here
- Would ship a ban list without knowing its precision
- Optimize AUC on a label set your own enforcement created, and call it validated
- Need a labelled fraud dataset to exist before you can start
- Treat every negative-margin account as an abuser
- Are uncomfortable that being right 90% of the time means being wrong about real, paying, legitimate people — and that you own what happens to them
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Barcelona; Cardiff, London or Remote (UK); London
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍 London or Barcelona | UK remote | 💰 £124,400 - 165,000 + Incentive Awards tied to your performance +
Benefits
|
Technology
—
Data
We’re looking for a Staff Data Scientist excited to help build the bank of the future. This is a senior individual contributor role for someone who combines deep technical expertise with strong commercial judgement and can apply both to Monzo’s most important and complex challenges.
At Monzo, we’re building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over 11 million customers in the UK. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.
Enable Monzo to Make Better Decisions, Faster
We have a strong culture of data-driven decision making across the whole company. And we’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker, which gives data scientists the headspace to focus on more impactful business questions and analyses.
As a Staff Data Scientist, you’ll lead efforts on strategically important, business-critical problems. You’ll apply judgement in areas of organisational or technical complexity, steward initiatives end-to-end, and focus your hands-on contribution where it can create the greatest impact. You’ll be a trusted technical partner to senior leaders, raise the bar for Data Science across Monzo, and build capability in others through coaching, reusable approaches and clear standards.
Our Data Science team ⭐
We are excited to be expanding and are hiring across our Data Science teams. Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth or Core, we are looking for versatile people who can contribute across squads and collectives. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future!
🔑You’ll play a key role by...
Shape and lead the data strategy for a large domain or collective, connecting customer and commercial goals to a clear portfolio of high-impact Data Science work
Identify, frame and lead strategically important problems where the path is ambiguous, dependencies span teams, and decisions involve meaningful customer, commercial, regulatory or operational trade-offs
Partner with senior leaders across product, engineering, ML, design, research, risk and operations, bringing an independent technical perspective that influences strategy and turns it into measurable outcomes
Establish measurement strategies and metric maps that clarify how customer behaviour, product changes and business outcomes connect, enabling teams to test assumptions and make better decisions faster
Set and evolve best practices for experimentation, causal inference, forecasting, optimisation and decision science, choosing methods that are proportionate to the decision and its risks
Remain hands-on where your expertise is most valuable: exploring complex data, designing analyses and experiments, building models or prototypes, and resolving the hardest technical questions
Steward critical data products and initiatives end-to-end, ensuring they are robust, well-governed, clearly documented and adopted by the people who need them
Balance pace and analytical rigour, making pragmatic trade-offs while protecting the quality, reproducibility and interpretability of your work
Raise Data Science standards across Monzo through technical direction, proposals, reviews, reusable methods and thoughtful challenge
Coach and mentor data scientists and analytics engineers, using live projects and wider discipline initiatives to build sustainable capability beyond your own individual output
🤩 We’d love to hear from you if…
You have an exceptional track record of leading complex, business-critical Data Science work from ambiguous problem framing through to measurable outcomes
You have shaped strategy across a large product or business domain and can influence senior leaders through clear, independent judgement
You bring deep expertise across several Data Science disciplines and can set the technical direction for work involving significant complexity, uncertainty or risk
You repeatedly create clarity across organisational boundaries, resolve difficult dependencies and turn long-term strategy into decisive action
You communicate complex ideas, assumptions and risks with clarity, and hold a consistently high bar for analytical quality, governance and reproducibility
You remain a highly credible hands-on practitioner with SQL and Python, while raising standards and multiplying the impact of experienced colleagues
The interview process:
Our interview process involves:
Recruiter Call
Initial Call
Technical assessment
Final Interviews
Business Fit/Collaboration
Case Study
Technical Interview
Our average process takes around 2–3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process.
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
For more insight into the hiring experience at Monzo, check out our blog post written by one of our Recruiters -
Data Hiring at Monzo
.
What’s in it for you:
💰 £124,400 - £165,000 + Incentive Awards tied to your performance + Benefits
✈️ We can help you relocate to the UK or Spain
✅ We can sponsor visas
📍 This role can be based in our London or Barcelona offices, but we’re also open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚 Learning budget of £1,000 a year for books, training courses and conferences
➕ And much more - see our full list of
benefits
.
If you prefer to work part-time, we’ll make this happen whenever we can — whether this is to help you meet other commitments or strike a great work-life balance.
#LI-Remote
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Checkout is looking for an experienced financial crime compliance lead to establish, grow, and maintain a global second-line team. This role will oversee the compliance frameworks supporting our rapidly evolving portfolio of mass market products.
This opportunity is a perfect fit if you are excited by the prospect of leveraging the momentum and resources of a global scale-up to support the launch and scale of high velocity products. As products expand and launch, there will be an opportunity to grow your team across multiple regions.
You will be expected to:
- Build the Framework: Establish the global framework for second-line escalations for new products; working closely with relevant regional MLROs to ensure consistency and operational excellence.
- Drive Cross-Functional Alignment: Partner with Risk, Operations, and Product teams to align compliance requirements with fraud mitigation and user experience goals.
- Monitor Emerging Trends: Maintain a deep understanding of financial crime typologies, regulatory guidance, and emerging industry trends, ensuring these are proactively factored into our control framework and knowledge base.
- Design & Deliver Training: Develop and deliver targeted training to business and compliance teams regarding complex financial crime and fraud risks inherent in high-volume environments.
- Ensure Compliance-by-Design: Partner with our Regulatory Compliance function to integrate compliance requirements early in the product development lifecycle.
- Own Compliance Requirements: Assume central responsibility for mapping and maintaining SDD, CDD, and EDD requirements for our evolving product set, ensuring relevant factors are codified into global minimum standards.
- Strategic Advisory: Directly advise Product and Operations teams on the opportunities and risks associated with automation, AI deployment, and system scale.
- Integrate Risk Assessments: Collaborate closely with regional MLROs to ensure product-specific risk profiles are accurately captured and factored into Business-Wide Risk Assessments.
- Implement Assurance: Collaborate with our Assurance and Internal Controls team to design and execute robust compliance monitoring processes for new product lines.
Experience we are looking for:
- 6+ years of second-line compliance experience in fintech, payments, or banking at scale (neobank/fintech experience strongly preferred).
- Deep expertise in financial crime (AML/CFT/Sanctions/Fraud) risk, with regulatory compliance experience as a strong plus.
- Experience growing and leading a team, with cross-border/global management experience highly desirable.
- Proven track record in architecting frameworks for high-volume environments and working directly with technical/product stakeholders to design solutions.
Personal qualities we look for:
- Confident decision-maker: Ability to quickly assess risks, weigh mitigations, and provide strong, defensible rationale for your decisions.
- Technical fluency: Comfortable working directly with technical leaders to drill down into the configuration of user journeys, systems, and tooling.
- AI-first mindset: Experience deploying AI or automation tools to accelerate compliance processes at scale.
- Strategic thinker: Ability to immerse yourself in fine details while keeping the broader organisational picture in mind.
- Growth-oriented: Relentlessly curious and driven; always learning and spotting opportunities to develop yourself and others.
- Proportionate and Collaborative: An obsession with balancing strong compliance with scalability and user experience, supported by exceptional interpersonal and communication skills.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London, United Kingdom
Workplace: hybrid
Marketing Manager, Embedded Partnerships
Role
As Marketing Manager, Partnerships at Sokin, you will own the marketing motion supporting our Embedded Partnerships business across EMEA.
Working closely with the Partnerships team, and our central Marketing teams, you will be responsible for turning commercial priorities into high impact marketing activity that builds market education and category understanding, strengthens partner relationships, supports complex sales conversations, and contributes to qualified pipeline.
This is a strategic and hands on role, combining ownership of the partnerships marketing approach with direct execution across category education, thought leadership, content and use cases, partner and client co marketing, sales enablement, and relationship led activations. You will shape plans and priorities, while also taking ownership from planning through execution and measurement, managing agencies, vendors, budgets, and multiple internal stakeholders along the way.
A key part of the role will be helping clients and partners understand the value of embedded finance, payments infrastructure, and platform based solutions, translating complex capabilities into clear commercial value and relevant use cases.
You will also play an important role in building the partnerships marketing playbook for EMEA, adapting proven approaches from more mature embedded finance markets to the needs of clients and partners across the region.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Own the EMEA partnerships marketing programme, with a strong focus on market education, category development, partner engagement, and pipeline contribution.
Develop marketing programmes that support longer and more complex sales cycles, translating embedded finance and payments infrastructure into clear commercial value and relevant use cases.
Create compelling thought leadership, content, use cases, and sales enablement materials that support education, commercial conversations, and opportunity progression.
Partner closely with the Partnerships team on account strategy, opportunity development, relationship building, and pipeline progression.
Maximise the value of strategic memberships and industry associations through thought leadership, content, events, relationship building, and commercial activation.
Own relationship led activations, including curated client events, sponsorships, executive hosting, and other targeted engagement opportunities.
Collaborate closely with central Marketing teams across brand, content, digital, product marketing, and communications to deliver locally relevant activity aligned with global strategy.
Measure marketing effectiveness and pipeline contribution, using performance insights and market feedback to continuously improve the approach and build a scalable EMEA playbook.
Requirements
5 or more years of B2B marketing experience within fintech, payments, financial services, SaaS, or a related technology environment.
Direct experience in embedded finance, payments infrastructure, platform partnerships, API based businesses, or a closely related area is strongly preferred.
Strong understanding of longer and more complex B2B sales cycles, including marketing to multiple stakeholders over an extended decision-making process.
Proven experience developing category education, thought leadership, content, and use cases that make complex technology solutions commercially relevant and easy to understand.
Experience creating sales enablement and marketing materials that support opportunity development and pipeline progression.
Strong experience partnering with Partnerships or commercial teams on account strategy, relationship building, and go to market activity.
Entrepreneurial and commercially minded, combining strategic thinking with strong hands-on execution in a fast paced, high growth environment.
Strong stakeholder management, project management, and communication skills across Partnerships, Marketing, Product, senior stakeholders, clients, agencies, and external partners.
We are an equal opportunities employer committed to creating an inclusive work environment. As a growing global startup, we value agility and flexibility in our working culture. If you require any accommodations during the recruitment process, please let us know.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
We are at an inflection point where AI is fundamentally reshaping what products can do and how users experience them. We're not just looking for a product manager — we're looking for a
hybrid product builder
who truly understands AI capabilities and can translate technical potential into real user value.
You will lead end-to-end product design for LLM / Agent-powered applications — from zero to one — across domains including intelligent customer service, personalized recommendations, AI assistants, and automated workflows. You are the critical connector between user insights, AI technical capabilities, and business objectives: someone who can discuss RAG retrieval strategies and multi-agent orchestration with ML engineers, while clearly articulating product value and delivery roadmaps to business stakeholders.
If you have genuine passion for AI-native products and the ability to define clear product direction amid ambiguity and rapid change, we'd love to build the next generation of AI applications together.
Key Responsibilities
End-to-End AI Product Lifecycle Management
Own the full product lifecycle of AI applications — including intelligent chatbots, AI assistants, recommendation systems, and automated workflows — from requirements definition and product design through to launch and delivery. Produce high-quality PRDs, interaction flow diagrams, and acceptance criteria while driving cross-functional teams to execute efficiently.
LLM / Agent Capability Productization
Deeply engage in Agent product design, including task planning workflows, tool-calling strategies (Function Calling / MCP), context management mechanisms, multi-agent orchestration logic, and graceful failure/fallback handling. Translate underlying model capabilities into meaningful, perceivable user value.
AI Evaluation Framework & Quality Standards
Build Harness evaluation frameworks for AI products — designing test scenario sets, evaluation metric systems (accuracy, hallucination rate, task completion rate, etc.), and regression test case libraries. Independently assess AI capability boundaries and drive continuous model iteration and product quality improvement.
Conversational Product Design & Knowledge Engineering
Lead platform architecture planning for intelligent customer service and conversational assistant products, covering knowledge base structure design, dialogue flow and SOP design, corpus annotation and training strategy, intelligent reply generation, and case summarization. Leverage large-scale data analysis to continuously optimize conversation quality and issue resolution rates.
Personalization Engines & Generative
UI
Products
Collaborate deeply with ML and data teams to design recommendation strategies that deliver truly personalized, individualized user experiences. Define generative UI product requirements and drive growth in core business metrics including CTR, conversion rate, and user retention. Establish comprehensive attribution analysis frameworks for recommendation effectiveness.
AI Capability Integration with Business Scenarios
Develop a thorough understanding of business goals and user pain points. Proactively identify opportunities to apply AI technologies — including RAG, Prompt Engineering, and multimodal capabilities — to concrete use cases. Define clear product evolution roadmaps that balance technical feasibility, user experience, and commercial value.
Cross-Functional Collaboration & AI-Native Product Culture
Act as the product Owner in close collaboration with algorithm, engineering, data, design, operations, and business teams. Maintain a strong sense of ownership in a fast-moving AI-native environment, continuously track industry developments, and rapidly translate emerging AI capabilities into product innovation opportunities.
Requirements
Product Experience
: 3+ years of product management experience, with at least 1 year of direct hands-on experience delivering AI application products, AIGC products, or Agent products. Must have fully shipped at least one AI-related feature module or standalone product.
AI Technical Understanding
: Deep understanding of the productization of mainstream AI technologies, including but not limited to: LLM Prompt Engineering, RAG (Retrieval-Augmented Generation) architecture, Agent fundamentals (tool calling / task planning / context window management), and conversational system design. Ability to independently evaluate the product feasibility of technical proposals.
Evaluation & Data Capabilities
: Proven ability to design AI product evaluation frameworks — independently defining evaluation metrics, building test case sets, and tracking product performance through data analysis. Familiarity with A/B experiment design and a strong data-driven decision-making mindset.
Documentation & Communication Skills
: Ability to write structured, logically rigorous PRDs, technical requirement documents, and flow diagrams. Excellent cross-functional communication skills with the ability to accurately bridge information between technical and business teams, eliminating information gaps.
User Insight & Product Thinking
: Sharp ability to translate ambiguous user needs into clearly defined product requirements. Skilled at finding the right product balance between AI capability boundaries and user expectations — avoiding both overpromising and underutilizing model capabilities.
Learning Agility & Ownership Mindset
: Sustained enthusiasm and capacity for continuous learning in a rapidly evolving AI landscape. Strong sense of ownership — able to proactively define problems, drive decisions, and take accountability for outcomes in highly ambiguous environments.
Nice to Have
Familiarity with cutting-edge AI engineering practices including
MCP
(
Model Context Protocol
), Function Calling, and multi-agent orchestration frameworks
(e.g., LangChain / AutoGen / CrewAI), enabling deep technical dialogue with engineering teams.
Experience with
AI Harness / Eval / Benchmark
platform product design or usage, with involvement in establishing and maintaining LLM evaluation systems.
Background in
Fintech / e-commerce / SaaS
industries, with an understanding of the unique product design requirements for AI in high-concurrency, compliance-sensitive environments.
Bilingual fluency in Chinese and English
(spoken and written), with the ability to independently drive product collaboration and cross-cultural communication within international teams.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Please make your application, including your CV, in English Language. We are a global compliance team headquartered out of London.
About the role
As a Senior Analyst – Permanent Controls, you will join the Permanent Controls team, a global Second Line of Defence (2LoD) function based across Paris and Mauritius. Reporting directly to the Head of Permanent Controls within the Compliance department, you will focus on the financial perimeter, exercising second-line control, independent oversight, and framework monitoring over the organization's finance domain. You will partner closely with the First Line of Defence (1LoD) to establish control standards, design control matrices, and provide guidance when needed. You will also execute 2LoD control plans, issue formal findings, and track recommendations through to resolution.
Sitting in the Second Line of Defense, the global Permanent Controls team serves as an ongoing, trusted advisor and objective challenge to operational teams (1LoD), helping them design robust controls and ensure operational integrity across the organization.
Unlike periodic audit functions, Permanent Controls operates continuously to proactively identify vulnerabilities, standardize control frameworks, and foster a strong risk culture.
Note on Governance: This is a 2LoD function focused on ongoing control design, execution, and 1LoD enablement. It is distinct and independent from the Internal Audit (3LoD) function within Checkout.com.
Key responsibilities
- Control Design: Collaborate with stakeholders to translate identified risks into comprehensive 2nd line control plans, standards, and templates.
- 1LoD Enablement: Partner with the First Line of Defence teams to design, refine, and assess their control matrices, ensuring alignment with internal standards and regulators' expectations (ACPR, FCA..).
- Execution & Testing: Formalize and execute second line permanent controls across critical perimeters, including:
- Financial regulatory reporting across global entities (France, UK, US, etc.).
- Accuracy of financial data, accounting standards, and reconciliations.
- Internal financial processes, procedures, and statutory compliance (including the Order of 3 December 2014).
- Safeguarding mechanisms (flow of funds, compliance with safeguarding measures, timelines, and incident monitoring).
- Reporting & Escalation: Present detailed control findings and anomaly reports to the Head of Permanent Controls; track the implementation of remediation recommendations.
- Proactive Continuous Improvement: Identify operational control gaps, take the initiative to propose practical solutions, and drive improvements to the overall control framework.
- Tooling & Automation: Contribute to the implementation and optimization of automated control tools, tracking dashboards, and recommendation monitoring systems whenever possible.
About You
- Experience: 5 years of experience in Financial Audit, Internal Control, or Financial Reporting within the financial services (banking, Fintech..) or payments industry.
- Regulatory Context: Familiarity with regulatory frameworks and ACPR expectations is strongly preferred.
- Mindset & Working Style:
- Proactive & Autonomous: A "go-getter" who takes ownership, anticipates control gaps, and brings actionable solutions to the table rather than waiting for direction.
- Naturally Curious: A drive to understand end-to-end business operations, data flows, and complex payment mechanics.
- Rigorous & Analytical: Meticulous attention to detail with an ability to leverage data analytics to evaluate controls, transactions and processes objectively.
- Languages: Fluency in French and English is required.
- Communication: Strong stakeholder management skills, with the ability to communicate clear findings and influence decision-making across lines of defence.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.
Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.
Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
- Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.
CORE RESPONSIBILITIES
Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
- New Customer Onboarding
- Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
- Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.
- Build and execute adoption plans and account reviews to maintain or improve health.
- Identify risks early and build recovery plans in partnership with the account team.
- Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.
- Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions to map current-state vs. future-state processes.
- Recommend optimizations and create workflow templates to scale across teams.
- AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations that align with business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
- Customer Success & Expansion
- Serve as the technical partner to assigned accounts, connecting adoption to business value.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions, and AI upsells.
- Cross-Functional Collaboration
- Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.
- Partner with account teams to maintain alignment between delivery and success.
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
- Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
- Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.
#LI-NMR #LI-Remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences.
We're looking for Senior Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy.
As a Senior Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
WHAT ARE WE LOOKING FOR:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Proficiency in .NET C#, Java, or Go, with a strong understanding of software development principles in either a backend or full stack environment.
- Great communication skills and ability to interact effectively with a wide range of stakeholders
- Experience working in agile environments and delivering high-quality code within tight deadlines
- Excellent problem-solving skills and the ability to work independently as well as part of a team
- Payments or financial knowledge is a plus, but not a necessity
How you’ll make an impact
- Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
- Define and design loosely coupled, scalable systems in a wider microservices using industry best practices.
- Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout.
- Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
- Build, own and operate your systems to the highest levels of resilience and service.
- Mentor junior team members and assist in their technical development
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Bengaluru, India
We are looking for a hands-on NetSuite QE Senior who can own quality for finance order-to-cash and still write the tests. You will test NetSuite billing and Advanced Revenue Management workflows, build UI and API checks in TypeScript and Playwright with AI-assisted tools and agents, review generated tests, investigate cross-system failures, and provide release-readiness evidence.
This position is intended for Hyderabad-based candidates who are available to work from the office.
Our client uses Oracle NetSuite as its financial system of record for order-to-cash, billing, revenue recognition, tax, refunds, and membership. Quality Engineering covers ERP regression, financial change, and the integrations connecting commerce and candidate systems to NetSuite.
Own quality for an assigned finance order-to-cash area, from requirements analysis and test design through functional execution, in-sprint automation, exploratory testing, defect resolution, and release-readiness input.
Validate purchases end to end across storefront or registration flows, integration events, NetSuite billing records, downstream entitlements, and revenue plans.
Design and execute coverage for sales orders, cash sales and invoices, payment events, promotions, price exceptions, vouchers, corporate billing, refunds, cancellations, and tax-sensitive scenarios.
Test revenue recognition as a multi-stage process, including arrangements, elements, recognition rules and plans, fair-value allocation, carve-out, prospective merges, deferrals, and background-job timing.
Write and maintain TypeScript and Playwright tests, using API checks as the default and UI automation for business-critical flows or fields that are not exposed through an API.
Use AI-assisted tools and agents across requirements analysis, test design, code authoring, and suite maintenance, and review generated tests for missing coverage, correctness, and domain risk.
Design reusable end-to-end scenarios and verification cases, using soft assertions, dynamic product data, and stage-aware revenue-recognition runs that avoid parallel data collisions.
Keep test cases, ownership, tags, eligibility, and CI results traceable, and maintain sandbox users, API tokens, and a record of permission-restricted scenarios.
Investigate missing or incorrect orders across integration events, APIs, ERP script logs, and downstream systems, then report and verify defects through resolution.
Support pre-production regression, finance and tax sign-off, and controlled production smoke testing without using production as a general test environment.
Senior-level hands-on Quality Engineering experience across requirements analysis, test design, functional and exploratory testing, defect management, automation, and release readiness.
Practical experience testing Oracle NetSuite or a comparable finance ERP, with strong understanding of order-to-cash records and transaction lifecycles.
Working knowledge of revenue recognition concepts and the ability to test multi-stage financial processing, allocation, deferrals, refunds, and background jobs.
Hands-on TypeScript and Playwright for UI and API automation, including SuiteTalk, REST, or an equivalent ERP API, with the ability to write and explain the tests and judge when a UI check is still required.
Experience using AI-assisted tools such as Cursor, GitHub Copilot, or equivalent, including agents, across requirements analysis, test design, code authoring, and suite maintenance, with review of generated tests for missing coverage, correctness, and domain risk.
Ability to design reusable verification coverage, apply soft assertions to long transactional flows, and manage test data that must not collide in parallel execution.
Experience testing integrated systems and tracing failures through event processing, API responses, application logs, and downstream outcomes.
Experience with TestRail or equivalent traceability, CI regression, and Git.
Ability to assess financial and revenue risk, separate release blockers from lower-impact defects, and communicate clearly with engineering, product, finance, and tax stakeholders.
Experience with NetSuite Advanced Revenue Management, including arrangements, elements, plans, prospective merges, fair-value allocation, carve-out, and formulas used to challenge expected revenue amounts.
Experience testing tax, multi-entity, localization, corporate billing, voucher, or price-exception workflows in an ERP.
Experience maintaining automated coverage through ERP form-layout or field-placement changes.
Familiarity with event-driven commerce integrations, dead-letter queue investigation, or payment and entitlement workflows.
География найма не уточнена
ОфисParis; 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
Abu Dhabi, UAE; Kuala Lumpur, Malaysia
ОфисSingapore Office
ОфисLondon
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
Barcelona; Cardiff, London or Remote (UK); London
ОфисLondon
ГибридLondon, United Kingdom
Kuala Lumpur, Malaysia
ОфисseniorParis
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com