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Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We’re looking for a Product Manager to join our London team. This is a hybrid role. In this role, you’ll help us define and build purpose-built, highly differentiated shopping experiences across our growing portfolio of Retail categories. What You’ll Be Doing You’ll be joining the Retail Categories team. Retail only wins category by category; a single, generic shopping experience cannot do justice to the unique ways people buy apparel, auto parts, or home improvement goods. This role owns the end-to-end category shopping experience for a defined portfolio, transforming broad customer promises into shipped surfaces and distinct emotional hooks that drive habitual buying behavior. Here’s what your day-to-day might look like: Define Category Strategy: Formulate the category experience strategy and decide which categories and bets to invest in first, sequencing for maximum growth and impact. Execute Signature Product Bets: Translate each category's promise into concrete, testable product bets—such as personal-shopper features using doorstep returns for Apparel or fitment-accurate part lookup for Auto Parts—and ship them end to end. Optimise Category Surfaces: Own the category merchandising and storefront surfaces that differentiate one vertical from another while maintaining a cohesive and intuitive Retail experience. Leverage Platform Capabilities: Partner with shared platform infrastructure (such as doorstep returns or fulfillment) to build bespoke category experiences without rebuilding core infrastructure. Drive Cross-Functional Collaboration: Partner deeply with BD, Sales, Catalog, and Search teams to ensure category surfaces are powered by accurate data and align cleanly with merchant relationships. Measure Impact: Use data, customer insight, and experimentation to prioritise initiatives, define success metrics, and directly move the needle on conversion and repeat purchases. What You’ll Need to Thrive Essential Proven Consumer Product Experience: Demonstrated success in product management on consumer-facing products, ideally within e-commerce, marketplaces, or multi-sided platforms. Track Record of 0-to-1 Innovation: Proven ability to ship brand-new or highly differentiated shopping experiences, navigating ambiguity to break broad opportunities into focused, testable bets. Strong Analytical Capabilities: Comfort driving data-informed prioritisation, establishing robust success metrics, and utilising experimentation to measure category-level impact. Stakeholder & Business Partnership: Experience partnering closely with cross-functional product teams (Engineering, Design, Analytics) as well as commercial teams like BD and Sales to align business needs with product strategy. Customer-Obsessed Product Instinct: A natural intuition for customer behaviour, understanding what makes a shopping experience feel right and how to design the emotional hook that drives retention. Nice to Have Specialised Retail Domain Knowledge: Prior experience working with merchandising, category management, product detail pages (PDP), or specialised shopping flows. Data Structure Familiarity: Experience working alongside Catalog or Search product areas to power front-end surfaces with complex item data. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Manager, Accounting Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Senior Manager, Accounting to join our London team. This is a hybrid role. In this role, you’ll help us strengthen our general ledger and accounting operations functions while driving alignment with global financial processes. Get to know our Finance team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Accounting sub-team, reporting to the International Controller. It’s an exciting time to join our rapidly growing team, where you will manage day-to-day general ledger operations, ensure robust internal controls, and partner with cross-functional leaders to keep pace within one of the fastest-growing marketplace companies. Here’s what your day-to-day might look like: Manage day-to-day accounting activities to ensure compliance with U.S. GAAP, internal policies, SOX controls, and external audits. Integrate general ledger accounting operations to drive alignment with global processes across the organisation. Share ownership of the full-cycle general ledger financial close process, reviewing journal entries and account reconciliations to ensure complete and accurate financials. Drive process improvement and automation initiatives to streamline accounting operations and refine monthly, quarterly, and annual close cycles. Act as a key decision-maker in the continuous development of accounting policies, standard operating procedures, and monthly variance analysis in partnership with FP&A and Financial Reporting. What You’ll Need to Thrive Essential: Extensive public company accounting experience within a relevant industry, alongside proven experience managing and developing staff. Strong technical knowledge of U.S. GAAP, IFRS, PCAOB standards, and SOX internal controls. Proven track record of managing full-cycle financial close processes and maintaining robust accounting operations. Bachelor’s degree in Accounting, ACA/ACCACPA qualification, or equivalent professional experience. Nice to Have: Experience working with financial systems such as NetSuite, Coupa, and GSuite. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role Hybrid (3 days per week in the London office required) Individual contributor role Every day, millions of customer transactions flow through our platform. Our challenge is to make payments effortless for genuine customers while preventing fraud, abuse, and financial loss. As the Senior Strategy & Operations Manager for Payments Risk & Fraud, you'll own one of our most commercially important problem spaces. You'll define the strategy for payment fraud, promotions abuse, cash risk, and chargebacks – balancing customer experience, growth, and profitability. This is an end-to-end ownership role. You'll identify opportunities, shape strategy, influence product and engineering roadmaps, partner with data science to improve detection models, and work closely with Finance and Payments to protect revenue while enabling sustainable growth. If you enjoy solving ambiguous, high-impact business problems using data, technology, and cross-functional leadership, we'd love to hear from you. What You'll Own Defining our Payments Risk Strategy Own the strategy and roadmap for payment fraud, promotions abuse, cash risk, and disputes across multiple markets. Identify emerging risks, prioritise investments, and continuously evolve our controls to protect customers and the business while supporting growth. Driving Commercial Performance: Own the key business metrics that matter, including: Fraud losses Chargeback rates Payment approval rates Promotions efficiency Recovery rates False positive rates Evaluate trade-offs between risk, customer experience, and conversion to maximise long-term profitability Building Data-Driven Solutions Use data to understand fraud trends, uncover new opportunities, and measure impact. Partner closely with Data Science to improve fraud models, optimise decisioning, and reduce false positives. Develop executive reporting and dashboards that provide clear visibility into business performance and emerging risks. Leading Cross-Functional Execution Work closely with Product, Engineering, Finance, Marketing, Fraud Operations, Payments, and external partners to deliver strategic initiatives. Influence roadmaps, align stakeholders, and ensure our fraud capabilities continue to scale with the business. Represent Payments Risk across senior leadership discussions and drive alignment on priorities and investment decisions. Improve our Payments Ecosystem Partner with payment providers, acquirers, and card networks to improve payment performance, optimise dispute outcomes, and maintain compliance with scheme requirements. Continuously improve operational processes through automation, tooling, and scalable controls. What We're Looking For We're looking for someone who combines strategic thinking with strong analytical skills and enjoys solving complex business problems. You'll likely have experience in payments, fraud, fintech, marketplaces, financial services, or another fast-paced, data-driven environment. You'll bring: Experience owning complex fraud, payments, risk, or trust & safety initiatives with measurable commercial impact. Strong analytical skills, including SQL and data-driven problem solving. Experience developing business cases and influencing investment decisions. A track record of leading cross-functional initiatives across Product, Engineering, Finance, and Data Science. The ability to translate complex data into clear recommendations for senior stakeholders. Strong commercial judgement and an ability to balance growth, customer experience, and risk. Experience with payment fraud, chargebacks, promotions abuse, or card payment ecosystems is highly desirable. You'll thrive here if you... Think like an owner and enjoy accountability Love solving ambiguous, high-impact business problems Are equally comfortable analysing data and influencing senior stakeholders Enjoy working across multiple teams to turn ideas into execution Balance customer experience with commercial outcomes Continuously challenge the status quo and look for better ways of working Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Paris, France Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Pourquoi Deliveroo ? Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre! En tant qu'Account Manager , vous serez responsable du succès de votre portefeuille de comptes , afin d’assurer une expérience magique à nos utilisateurs, tout en construisant un socle solide et durable pour notre application. MISSIONS : Votre objectif sera de créer un partenariat privilégié, durable en apportant votre expertise marketplace, foodtech et account management. Vous aurez comme missions principales la gestion et l’optimisation de la croissance et la profitabilité d’un portefeuille de partenaires et le respect des objectifs fixés (opérationnels et commerciaux, ventes de services) Vous développerez des joint business plans avec les principaux acteurs de votre portefeuille en vous appuyant sur des routines (price, range, roll out, ops, tech review) pour faire croître le partenariat des comptes de votre équipe. Vous serez en charge du déploiement et de l’expansion de votre portefeuille ainsi que des différentes campagnes Marketing que vous devrez négocier dans le cadre du “joint business plan”. Analyse quotidienne de la data de la performance des marques et de nos opérations Deliveroo pour identifier les causes des problèmes et améliorer constamment le niveau de service. Optimisation et gestion de processus : Deliveroo est une société qui évolue à grande vitesse et à grande échelle. Vous aurez l’opportunité de créer et améliorer des processus, par exemple la gestion de partenariats pour contribuer à la croissance. Vous élaborerez des outils et des guides de meilleures pratiques pour des comptes spécifiques et pour l'ensemble du portefeuille. Vous veillerez au suivi du respect des engagements contractuels pris avec les partenaires de votre portefeuille. PROFIL : 3 à 6 ans d'expérience d’account management ou de commercial. Une expérience chez une grande enseigne de la grande distribution serait un vrai plus. Commercial: vous savez négocier, anticiper des discussions commerciales, entreprendre des actions afin de maintenir un portefeuille de qualité (discussions contractuelles, négociations de mise en place d'outils commerciaux, etc) Stratégique: vous savez prendre du recul, comprendre des problématiques non structurées et proposer des solutions via des plans d’actions et un suivi de résultats Analytique: capable d’être synthétique, d'approfondir les données et de comprendre les données qui permettent d'améliorer les performances pour nos partenaires en magasins Proactif(-ive): vous adorez être sur le terrain et vous êtes impliqué(e) dans tout ce qui est opérationnel dans votre périmètre. Centré(e) sur le client: être obsédé par nos clients. Utiliser des données quantitatives et qualitatives pour construire un service qui soit opérationnellement excellent pour nos clients. Français et Anglais courant indispensables À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap. Deliveroo France valorise la diversité sans discrimination de genre, race, sexualité, religion ou préférences personnelles. Avec un score de 98/100 à l'Indice de l'Égalité Hommes-Femmes 2024, nous sommes engagés envers l'égalité des chances. Rejoignez-nous avec votre passion pour la nourriture dans une entreprise en pleine croissance. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Dubai, United Arab Emirates Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. The team As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow. Our Account Management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships. What you will be doing: Manage a portfolio of Deliveroo’s most important restaurants, including high-sales volume drivers and global restaurant brands Own relationships with key restaurant industry stakeholders Analyze data to drive growth and profitability, both for your partners and for Deliveroo Work cross-functionally with other departments (Marketing, Operations) to drive new initiatives What skills you'll need: Minimum of 3-5 years of experience in a relevant industry Strong analytical and problem-solving skills Well-organized with excellent team-player qualities Strong interpersonal skills to build and maintain relationships Agile and highly adaptable to a fast-paced work environment Strong knowledge of the restaurant industry is a plus Fluency in English and Arabic is added bonus Benefits and Diversity 25 days of Annual Leave Comprehensive medical insurance Annual flight allowance (for employee only) Free Deliveroo Plus - Free delivery and access to special offers Maternity and paternity benefits End-of-year parties & regular social events An extremely fun team to work with! At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role As a Program Manager for our Operational Support team, you will lead the design and delivery of large-scale programmes across the SMB Hub — from structured engagement frameworks to communications and change initiatives — that keep the Hub's commercial priorities moving and measurable. As a Program Manager, you will work closely with Sales, New Partner Experience (NMX), Account Management and Partner Support leads to ensure the right initiatives land at the right time, applying a recognised delivery methodology to keep programmes on track. This is an ideal role for an individual with strong project and time management skills who can manage multiple concurrent programmes end-to-end, while also designing long-term frameworks that drive lasting change across a large, fast-moving operation. The Team The SMB Hub brings together our commercial teams — Sales, New Partner Experience (NPX), Account Management and Partner Support — responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners across Europe, supported through our in-house contact centre in Manchester and third-party providers. The Operational Support team is the glue that holds the Hub together. Within the team, we own workforce management (WFM), commercial excellence, tooling and automation — and this role is central to delivering change, ensuring effective communication throughout the Hub, and driving commercial excellence for our partners and the Hub as a whole. Core Responsibilities Programme & Change Management Lead end-to-end delivery of large-scale SMB initiatives — from scoping and governance through to sign-off, communications and reporting — so senior teams can track commercial impact. Apply a consistent, recognised methodology (PRINCE2 or Six Sigma) to give initiatives clear milestones, risk management and quality control. Design and embed a structured engagement framework for the Hub, defining how initiatives are prioritised, resourced and measured. Strategic Planning Translate Hub priorities into actionable delivery plans that support commercial objectives, such as Ad revenue growth and partner adoption of Ads and Offers. Monitor delivery and engagement metrics (e.g. Peakon, adoption rates) and use the insight to adjust plans, manage risk and support decision-making. Collaborate with senior leadership across Sales, NMX and Account Management to align delivery capacity with Hub priorities. Stakeholder Engagement & Communication Own the SMB communications strategy — channel ownership, sequencing and accountability — to improve clarity and consistency of key messages. Produce clear, structured reporting that translates operational detail into decisions for senior stakeholders. Act as the conduit between Sales, NPX, Account Management, Partner Support and Ops, keeping a wide stakeholder group aligned and informed. What You'll Be Doing Leading delivery of the Hub's structured engagement framework, defining how initiatives are prioritised and measured. Designing and implementing strategic communications and change initiatives, ensuring cross-functional alignment and coaching teams to embed new ways of working. Applying PRINCE2 or Six Sigma to bring rigour, clear milestones and risk management to SMB programmes. Delivering the Hub's career pathway and capability-building initiatives, connecting development and learning to progression. Championing change and identifying new ways of working with Sales, NPX and Account Management to ensure agents have the right tools and content. Partnering with the commercial excellence and central teams to build robust plans that drive change through better engagement, improved efficiency or increased capability. Linking delivery directly to commercial outcomes, such as Ad revenue growth and partner adoption of Ads and Offers. Identifying risks and inconsistencies before they affect delivery, escalating and problem-solving with appropriate autonomy. What You'll Need to Thrive This is a delivery-focused role that will require an individual who can manage a number of competing priorities across a live, fast-moving Hub while keeping sight of the bigger picture. The successful candidate will be structured, comfortable applying a recognised delivery methodology, and confident communicating with stakeholders at all levels, including senior leadership. The required skills include: Strong project and programme management skills, ideally with a PRINCE2 or Six Sigma qualification (or clear demonstrable working knowledge) Excellent time management — able to prioritise, sequence and protect delivery quality across multiple workstreams Strong written and verbal communication skills, with the ability to flex style for different audiences, including senior stakeholders Proven ability to lead and deliver complex plans against deadlines, with a clear prioritisation model Comfortable working with data and metrics to track and evidence impact, not just activity A collaborative approach; able to bring the right people together across functions and build trust quickly The desired experiences include: Typically 3+ years' experience in project or programme delivery, operations, or a comparable environment Is either Six Sigma or Prince2 methodology (or equivalent) certified (Preferred) Experience delivering communications, engagement or change initiatives at scale Experience working within a commercial or contact-centre operating environment Why Join Us? At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. We aim to create a fair process that lets your skills shine — our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Senior Manager, Corporate Services Sourcing to join our team. This is a remote role based in Europe (preferred hubs: London, Berlin, Copenhagen, or Helsinki). In this role, you’ll help us lead the Corporate Services Sourcing team for the Deliveroo and Wolt brands, driving strategic category management and delivering commercial value across a multi-million-pound indirect spend portfolio. Get to know our Finance team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Global Sourcing team within our Global Procurement organization, reporting into the Director, Head of Global Strategic Sourcing. You will lead a team of five (5) managing a broad portfolio across EMEA (including Professional Services, Global Security, Facilities/Real Estate, BPO, HR/Benefits, and Contingent Workforce), while partnering with the DoorDash Corporate Services team to capture global enterprise synergies. Here’s what your day-to-day might look like: Category Strategy & Leadership Lead and develop a high-performing sourcing team of five, setting clear goals, driving accountability, and building capability across the Corporate Services portfolio. Build and execute multi-year category strategies that increase category maturity, optimise total cost of ownership (TCO), and unlock value beyond traditional cost savings. Partner with DoorDash sourcing leads to align global category strategies, leverage enterprise scale across brands, and capture cross-regional synergies. Execution & Supplier Management Own the end-to-end sourcing lifecycle for high-stakes corporate procurement, including data analysis, RFx creation, proposal evaluation, and complex contract negotiations (MSAs/SOWs). Act as a trusted advisor and escalation point for executive stakeholders across G&A functions (Finance, Legal, HR, Security) and core business lines. Establish best-in-class supplier ecosystems , tracking performance, SLAs, and supplier risk while embedding ethical and sustainable sourcing (ESG) practices. Contribute to procurement transformation initiatives , championing new tooling, AI-driven sourcing workflows, and continuous process improvements. What You’ll Need to Thrive Essential Significant experience in Corporate Services Sourcing , with a proven track record of developing and executing strategic category plans across indirect spend categories. Demonstrated people management capability , with experience leading, mentoring, and developing high-performing sourcing professionals. Strong commercial and negotiation acumen , with proven ability to structure and negotiate complex commercial agreements (MSAs, SOWs) and utilise TCO modelling. Exceptional stakeholder engagement and communication skills , capable of influencing senior leaders, managing matrixed business partners, and driving cross-brand collaboration. Deep risk management expertise , including third-party risk assessments, contract governance, and mitigation strategies within multi-jurisdictional environments. Nice to Have Experience working within the technology sector or high-growth, fast-paced marketplace environments. Proficiency with modern procurement and CLM platforms (e.g., Coupa, NetSuite, Pivot) and enthusiasm for applying AI tools in day-to-day sourcing workflows. Experience operating across European markets and diverse regulatory/legal structures. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Senior Finance Manager to join our London team. In this role, you’ll lead key aspects of the reporting and accounting process, ensuring our financial operations remain robust and scalable. Get to know our Finance team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Europe Accounting team. This team acts as the engine room for our financial integrity, bridging the gap between local operations and global reporting standards during an exciting period of integration. Here’s what your day-to-day might look like: Drive Reporting Excellence: Lead month-end and quarter-end close activities, ensuring all financial reporting deliverables are accurate, timely, and aligned with US headquarters requirements. Operational Oversight: Oversee the review of journal entries, balance sheet reconciliations, and variance analysis to maintain the highest standards of financial accuracy. Process Transformation: Identify process gaps and implement scalable controls to strengthen financial governance and shorten close cycles across Europe. Strategic Partnering: Collaborate with cross-functional stakeholders in Operations and regional teams to streamline accounting workflows and improve data quality. Audit & Compliance: Coordinate internal and external audit requests while maintaining comprehensive documentation for key accounting processes and SOPs. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Professional Qualification: ACA, ACCA, CIMA or equivalent accountancy qualification with at least 4 years of post-qualified experience. Technical Depth: Significant post-qualification experience within a complex, fast-paced financial environment, ideally with a focus on group reporting. System Proficiency: Strong understanding of NetSuite (or equivalent ERP systems) and financial reporting tools. Stakeholder Influence: Proven ability to partner with cross-functional teams and influence senior leaders across different regions and functions. Adaptability: A proactive mindset with the ability to navigate ambiguity and drive outcomes in an evolving global business environment. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . #LI-ID1 Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Milan, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Integrated Marketing team’s mission is to turn central marketing direction, Italy business priorities, and consumer insights into an integrated 360° marketing plan, then bring local and central teams together to coordinate delivery and measure effectiveness. Success looks like: One integrated 360° Italy marketing plan aligned with business priorities Data-driven recommendations and trade-off decisions Aligned local and central teams, with risks anticipated Campaigns delivered and measured against clear KPIs Clear leadership visibility on priorities, risks and results We’re looking for an Integrated Marketing Manager to join our Milan team. This is a hybrid role and you’ll help us on Marketing Planning, Orchestrating 360° Campaigns, Tracking Performance. What You’ll Be Doing You'll join the Integrated Marketing Italy team with a primary focus on planning and strategy: you'll be the go-to person for turning central direction, business objectives and market insight into a clear, prioritised, data-driven 360° plan. Here’s what your day-to-day might look like: Own integrated marketing planning : Lead quarterly and annual planning for the Italian market, (from kick-off through approval of priorities, objectives, budgets and calendar), translating central direction and local insight into one coherent plan and shared marketing calendar Bring data into the plan : synthesise performance, business insight and customer/market intelligence (partnering with Finance, Business Strategy and Insights teams) to inform priorities and support the team's assumptions Steer marketing calendar: keep the shared marketing calendar as the single source of truth, ensuring every initiative ties back to strategy and objectives and act as operational gatekeeper Drive tracking and governance : Monitor deliverables against objectives, maintain campaign documentation, consolidate visibility over marketing investment, and run post-campaign reviews that turn learnings into insights Lead through influence : Work across multiple functional teams, arbitrating competing local and central priorities across marketing initiatives. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Strategic thinking and business orientation : Intellectual curiosity and the ability to quickly grasp complex topics, connecting marketing choices to market priorities and objectives Data fluency and analytical rigour : Strong ability to interpret performance, challenge assumptions, and turn data into clear recommendations Integrated marketing planning and programme management : Proven experience setting priorities and orchestrating 360° campaign execution end-to-end Stakeholder management and influence : Ability to operate in a matrix environment, simplify complex topics, and communicate effectively with senior stakeholders Prioritisation and operational rigour : Strong trade-off decision-making, risk anticipation, and dependency management. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine - our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 2 The salary range for this role is €45,600 – €57,000 gross per year. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €45.600 — €57.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role Deliveroo is on a mission to transform the way the world thinks about food delivery, and B2B marketing is central to how we grow our merchant business. We're looking for a B2B Demand Generation Manager to own paid demand generation across our operating markets and help us win in one of the most competitive categories in tech. This is a high-autonomy, high-impact role for a seasoned performance marketer who can own demand gen end-to-end — from strategy and channel mix through to creative, execution, and the leads that actually convert into live, revenue-generating merchants. Deliveroo operates in a focused set of markets, which means local relevance is everything. You'll work hand-in-hand with country Sales and commercial teams to understand each market's strategy, adapt the demand gen playbook to local realities, and choose the channels and tactics that will move the needle in each one. Rather than running a single global template, you'll tailor your approach country by country while building the repeatable systems that let us scale what works. You'll manage significant budgets across a broad channel mix (Meta, TikTok, Google, programmatic and beyond) and you'll be equally comfortable crafting a sharp lead-gen campaign and a brand awareness push to win back share against multiple well-funded competitors. You'll partner with creatives to shape intelligent, well-positioned campaigns and testing winners, learning with data what works and can be scaled. What you'll be responsible for Owning end-to-end paid demand generation across our markets and B2B products, managing significant budgets across a broad channel mix (Meta, TikTok, Google, programmatic and beyond), experimenting with locally relevant tactics and turning what works into scalable playbooks; Partnering closely with country Sales and commercial stakeholders to understand local strategy and market dynamics, and adapting the demand gen playbook to each market; Building a lead generation engine that converts, looking beyond raw lead volume to lead quality, merchants that go live, and the GOV (Gross Order Value) they generate Partnering with creative on full-funnel campaigns and sharp positioning, from lead generation through to brand awareness that defends and grows share in a highly competitive category, working independently with country teams; Driving automation and AI-assisted workflows to improve efficiency and reduce manual effort; Supporting new product and feature launches with go-to-market demand generation campaigns; Owning reporting and measurement, defining success from spend through to live merchants and GOV, and building strong relationships with Sales, Product and commercial teams to drive real business impact. What you'll be able to demonstrate Essential A seasoned performance marketer with 5–8 years running high-budget B2B paid campaigns across multiple channels with real strength in Meta, TikTok and Google Search and across multiple countries, products or clients; SMB B2B experience: you build lead generation pipelines that convert, thinking beyond the lead to good leads, merchants that go live, and the GOV they generate; Strong local and commercial instinct: you work naturally with Sales, adapt to each country's strategy, and communicate clearly in English (other languages a plus); Ability to plan and optimise media investment against business and campaign-level KPIs, and to do in-house media buying; A spark of creativity and a sharp eye for positioning, you partner with creatives to craft intelligent campaigns and operate independently with country teams; Analytical and data-driven: you define KPIs, form hypotheses, design tests for statistically significant results, and scale up what works; Genuine interest in using AI and automation to improve how you work, with concrete examples to back it up. Nice to have Familiarity with the Food or Retail industries; Experience aligning inbound and outbound motions, and knowledge of data enrichment and attribution (e.g. Clay, Cognism, ZoomInfo), ABM or intent-based tools; Experience with content syndication, paid PR or retail media. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Senior National Account Manager to join our UKI team. In this role, you’ll manage the daily relationship with a portfolio of our largest restaurant partners, using data-driven insights to grow their sales and help them achieve operational excellence. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the National Accounts team. Working with partners of this scale means you will often tackle challenges that Deliveroo is facing for the first time, directly shaping the future of how we collaborate with the world's largest food brands. Here’s what your day-to-day might look like: Strategic Relationship Management: Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews. Data-Driven Insight: Monitor and analyse partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve. Consultative Growth: Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels. Operational Training: Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting. Regional Collaboration: Partner with regional Commercial Managers to identify and prioritise growth opportunities across specific UK zones. Marketing Integration: Work with restaurant marketing counterparts to design and deliver campaigns that create long-term value for both the partner and Deliveroo. Cross-Functional Advocacy: Identify opportunities to deepen relationships by involving and working with Deliveroo’s Marketing, Operations, and Product teams. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Partnership Expertise: Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment. Analytical Rigour: The ability to manage large datasets and translate them into clear, applicable insights that drive business decisions. Communication & Influence: Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders. Operational Agility: A proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced setting. Collaborative Mindset: A team player who can work across functions to deliver complex, multi-layered projects. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Kuwait, Kuwait Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Commercial Project Manager to join our team. In this role, you will be the engine behind our local growth, leading high-impact commercial projects and using data-driven insights to refine our Consumer Value Proposition (CVP). Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You will lead the end-to-end execution of strategic initiatives, acting as the connective tissue between Marketing, Operations, and Account Management. This role is a blend of project management, commercial strategy, and data analysis. Here’s what your day-to-day might look like: End-to-End Project Leadership: Lead key commercial projects from planning and delivery tracking to post-implementation reviews. Cross-Functional Orchestration: Serve as the primary bridge between Marketing, Operations, and Account Management to ensure campaigns and shared priorities are executed seamlessly. CVP Optimization: Use data and analysis to refine our Consumer Value Proposition, focusing on selection, affordability, and overall customer experience. Market Intelligence: Monitor competitor moves and market trends to inform strategic planning and stay ahead of the curve. Strategic Reporting: Own the reporting for growth and CVP metrics, providing the business with the data needed for evidence-based decision-making. Go-To-Market Execution: Lead the local rollout of cross-functional initiatives, ensuring effective coordination across all departments. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Strategic Experience: Minimum 4 years of work experience, with at least 2 years specifically in project management or commercial strategy roles. Analytical Prowess: Proficiency in Excel/Google Sheets and a track record of using data to drive commercial outcomes. Experience with Looker is a strong plus. Commercial Mindset: A pragmatic problem-solver who can navigate ambiguity and prioritise effectively in a high-growth environment. Effective Communicator: Excellent interpersonal skills with the ability to influence cross-functional stakeholders and coordinate complex teams. Financial Literacy: A good understanding of P&L dynamics and financial modelling is preferred. Industry Background: Experience in marketplace, consumer tech, FMCG, or consulting is highly desirable. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners, and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace, and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills, and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We’re looking for a Senior Product Manager to join our London team. In this role, you’ll help us expand our on-demand grocery and retail offering, building a trusted shopping experience that customers rely on for their everyday local commerce needs. What You’ll Be Doing You’ll be joining the New Verticals team. New Verticals is Deliveroo’s business for on-demand grocery and retail: expanding what customers can buy on Deliveroo beyond restaurants, from everyday essentials to products from well-known brands and local stores. It’s a key growth area for the company, focused on building a trusted, repeatable shopping experience. Here’s what your day-to-day might look like: Own high-impact growth problems end-to-end, identifying opportunities across the customer lifecycle—from acquisition and activation to retention and monetisation. Lead cross-functional teams across Engineering, Data Science, Design, and Commercial to align on priorities and drive execution from concept to launch. Partner with Customer Research to uncover barriers to transaction and translate those insights into high-conviction growth bets. Design and run controlled experiments to understand how affordability and selection influence behaviour, validating hypotheses through data. Drive alignment and trade-offs by balancing customer experience with unit economics and marketplace dynamics, communicating clearly to senior stakeholders. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proven ability to solve complex problems, with a knack for asking the right questions and translating ambiguity into actionable roadmaps. High analytical fluency and significant experience being data-savvy, with the ability to diagnose performance drivers and partner effectively with Data Science. Demonstrated ownership of high-velocity execution, maintaining a sharp eye for detail in an environment where impact is paramount. Strong stakeholder management skills, with experience navigating trade-offs across diverse disciplines like Marketing, Operations, and Engineering. A growth mindset and the resilience to learn fast, adapt to failures, and keep moving forward in a highly experimental environment. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Bruxelles, Belgium Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About Deliveroo: Deliveroo is an award-winning online food delivery company on a mission to bring the world's best-loved local restaurants directly to people's doors. With a network of high-quality restaurants, riders, and customers, we're making fast food delivery a seamless experience worldwide. We are a rapidly growing company with a huge ambition, and we're always looking for top talent to join us. About the Role: We are seeking a Dutch speaking, highly motivated and results-oriented Business Development Associate to join our expanding team in Belgium. In this role, you will be instrumental in driving Deliveroo's growth by proactively identifying, engaging, and onboarding new restaurant and food business partners (including supermarkets, butchers, bakeries, etc.) onto the Deliveroo platform. Your primary focus will be on building strong relationships with potential partners and showcasing the value proposition of partnering with Deliveroo in Antwerp, Bruges and Ghent. Responsibilities: • Actively identify and prospect potential restaurant and food business partners within your assigned territory. • Conduct outreach (via phone, email, and in-person meetings) to introduce Deliveroo and its benefits to prospective partners. • Present Deliveroo's value proposition clearly and persuasively, addressing the specific needs and concerns of each business. • Manage the full sales cycle from initial contact to successful onboarding of new partners. • Build and maintain a strong pipeline of qualified leads. • Negotiate partnership terms and agreements to achieve mutually beneficial outcomes. • Collaborate closely with internal teams (e.g., Onboarding, Account Management) to ensure a smooth and successful launch for new partners. • Stay up-to-date on market trends, competitor activities, and the local food and beverage landscape. • Meet and exceed targets for new partner acquisition. • Maintain accurate records of sales activities and progress within CRM systems. Requirements: • Native Dutch speaker is essential. • Fluency in English is required. • Proficiency in French is a strong plus. • Proven sales experience is a significant advantage. • A genuine passion for food and the restaurant/grocery industry. • Strong communication, negotiation, and interpersonal skills. • Self-motivated, proactive, and target-driven with a strong work ethic. • Excellent organizational and time-management skills. • Ability to work independently and as part of a team. • Valid driver's license and willingness to travel locally as needed. What We Offer: • The opportunity to work for a fast-growing and exciting global company. • A dynamic and collaborative work environment. • Competitive salary and benefits package (including car allowance). • Opportunities for professional development and growth. • The chance to make a real impact on Deliveroo's success in Belgium. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Analytics organisation sits at the heart of Deliveroo powering decision-making across our 3 sided marketplace. We’re looking for an Analytics Engineering Manager to join our London team. This is a hybrid role, with 3 days per week on-site. In this role, you’ll lead a team of Analytics Engineers embedded in a key business domain, owning the pipelines, models and metrics that power day-to-day decisions and building the data foundations your stakeholders rely on. About the Analytics Engineering Org Analytics Engineering is a core pillar of Deliveroo’s Analytics organisation, alongside Data Science. With over 70 Analytics Engineers across the UK and India, we are embedded directly within product and business domains, owning the pipelines, models and metrics that power decision-making at scale: from self-serve AI-enabled analytics and experimentation through to executive reporting and strategic planning. The discipline is evolving fast. With new tooling changing how we work, we are shifting from building data pipelines to building AI first data products, developing rich semantic and data context layers and empowering self-serve data users. This role leads that work across a defined business domain, directly managing a team of Analytics Engineers and helping shape AE standards, culture and direction across the wider org. What You'll Be Doing Directly lead a team of Analytics Engineers embedded in a defined business domain, owning their performance, development and wellbeing Own the AE roadmap for your domain, identifying the highest-leverage investments, prioritising competing requests, and building the case for them with your business and product stakeholders Drive a data products mindset across your estate: clear ownership, SLAs, observability and data contracts built into how your team works by default Maintain strong technical involvement: reviewing data models and SQL, guiding architectural decisions, and stepping in hands-on when your team needs unblocking Contribute to AE-wide decisions on tooling, standards and process, helping shape how Analytics Engineering works at Deliveroo beyond your immediate team Build a high-performing, inclusive team culture by giving regular and actionable feedback, handling performance and motivation challenges, and running effective rituals Partner with Recruiting to hire strong, diverse AE talent into your team What You'll Need to Thrive Essential Experience in an Analytics Engineering, BI Engineering, or Data Engineering role, with strong, hands-on SQL foundations you still draw on regularly Proven experience managing a team of ICs, with a track record of developing people, giving hard feedback, and handling typical team situations independently Demonstrated ability to own a technical roadmap for a domain area and deliver against it with measurable business impact Strong grounding across the modern AE stack (cloud data warehousing, transformation tooling, data modelling, and data quality practices), with the ability to engage credibly on technical decisions and unblock your team Comfortable engaging and influencing at senior business and product level, with experience aligning analytics investment to domain priorities Nice to Have Experience in a marketplace, e-commerce, grocery or retail analytics context Familiarity with semantic and metrics layer tooling, or Python for data automation and pipeline work Exposure to AI for Data, including agentic AI methods, semantic layers, or AI-assisted analytics workflows Experience contributing to analytics ways of working: documentation standards, peer review processes, onboarding, and knowledge sharing Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎A culture built for builders High standards, collaboration, flexible working and continuous learning. ​​ 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Leeds, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Business Development Manager - Newcastle Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Field Sales Executive to join our Newcastle team. This is a hybrid role. In this role, you’ll help us build relationships with new restaurant partners across the region, improving our proposition for customers and identifying ways to continue our fast growth. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional UK and Ireland team. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve, focusing on bringing the best possible selection to our customers and opportunities for growth to our partners. Here’s what your day-to-day might look like: Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. Execute strategic business development: Engage with independent restaurants via physical visits, emails, calls, and social platforms to demonstrate the commercial value of Deliveroo’s technology. Own the commercial onboarding journey: Oversee the end-to-end partner onboarding process to ensure it is fast, efficient, and seamless for new partners. Structure high-impact partnerships: Negotiate contract terms and partnership structures that secure win-win commercial outcomes for both restaurants and Deliveroo. Act as a local territory expert: Develop deep insight into the regional food scene, mapping out up-and-coming culinary trends and identifying the key brands that local customers crave. What You’ll Need to Thrive Essential Proven new business acquisition: Demonstrated sales experience with a track record of actively targeting new business and consistently delivering against demanding commercial targets. Commercial negotiation skills: Strong commercial acumen with the ability to handle negotiations and structure profitable, sustainable deals. Autonomy and field-based resilience: A self-motivated, tenacious approach with the ability to work independently and spend significant time out on the road meeting prospects. Effective relationship building: Excellent communication and interpersonal skills, with the ability to connect with diverse business owners and present product value clearly. Mobility requirement: Possession of a valid UK driving licence and access to a vehicle to facilitate travel across the North East and Yorkshire region. Nice to Have Industry sector knowledge: Prior experience or a deep understanding of the economics of hospitality, food delivery, or high-growth marketplace operations. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role Hybrid (3 days per week in the London office required) Individual contributor role Fraud is constantly evolving. As our business grows, so do the ways bad actors seek to exploit our products, promotions, and operations. As the Senior Strategy & Operations Manager for Emerging Fraud & Abuse, you'll lead the discovery, investigation, and mitigation of new and evolving abuse vectors across our platform. Your mission is to identify risks before they become systemic, working across Product, Engineering, Data Science, Operations, Legal, and Policy to design scalable solutions that protect our customers, partners, and business. This isn't a role focused on running existing fraud programmes. It's about identifying what's next. You'll combine deep analytical thinking with strategic problem solving to uncover emerging threats, quantify business impact, influence product strategy, and build new controls that keep us ahead of increasingly sophisticated fraudsters. If you enjoy solving ambiguous problems, following the data, and building solutions where no playbook exists, we'd love to hear from you. What You'll Do Identify Emerging Abuse Proactively identify new fraud patterns, abuse trends, and vulnerabilities across our products, customer journeys, and operational processes. Investigate anomalies, understand attacker behaviours, and translate observations into actionable mitigation strategies. Continuously scan for evolving risks, whether driven by organised fraud, policy loopholes, technological change, or new product launches. Build the Strategy Define the roadmap for emerging fraud prevention across the business. Prioritise risks based on customer impact, financial exposure, operational complexity, and strategic importance. Develop business cases that influence investment in tooling, automation, machine learning, and product improvements. Turn Insights into Action Lead complex investigations to understand how abuse occurs and where existing controls can be strengthened. Partner with Product, Engineering, and Data Science to design scalable prevention mechanisms rather than tactical fixes. Establish metrics that measure both emerging risk and the effectiveness of mitigation strategies. Drive Cross-Functional Execution Act as the central point of coordination between Fraud, Product, Engineering, Trust & Safety, Customer Operations, Legal, Finance, and Data Science. Influence roadmaps to ensure fraud prevention is embedded into product development from the earliest stages. Support major product launches by identifying potential abuse scenarios and recommending preventative controls. Build Organisational Capability Develop frameworks for identifying, prioritising, and responding to emerging threats. Improve how intelligence is shared across teams to ensure new attack patterns are detected and mitigated quickly. Help foster a culture of proactive fraud prevention across the organisation. What We're Looking For We're looking for someone who thrives in ambiguity and enjoys solving complex, high-impact business problems. You'll likely come from fraud, trust & safety, cybersecurity, payments, marketplaces, fintech, consulting, or another analytical environment where you've been responsible for identifying and solving new risks. You'll bring: Experience investigating complex fraud, abuse, or operational risk problems Strong analytical skills with SQL and the ability to work comfortably with large datasets A structured approach to solving ambiguous problems with limited information Experience influencing Product, Engineering, and Data Science teams without direct authority The ability to translate technical findings into clear business recommendations Strong commercial judgement and an understanding of balancing customer experience with risk mitigation Experience in experimentation, machine learning, fraud detection, marketplace integrity, or trust and safety is advantageous but not essential You'll thrive here if you... Love solving problems that don't have an obvious answer Are naturally curious and enjoy uncovering hidden patterns in data Think like both an investigator and a strategist Can connect technical detail with commercial impact Influence through evidence rather than hierarchy Stay ahead of emerging technologies and evolving fraud techniques Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Paris, France Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the role Integrated Marketing France connects global marketing strategy with local business priorities to deliver impactful marketing campaigns. As Senior Marketing Manager, Integrated Marketing, you will identify France’s priority marketing moments and translate global direction into a clear, integrated marketing plan. Using business performance, consumer insights and knowledge of the French market, you will recommend what to prioritise, what to adopt from global campaigns and what to adapt to maximise local impact. You will bring teams together around clear priorities, challenge recommendations constructively, simplify complex topics and ensure marketing initiatives deliver against France’s business objectives. Key Responsibilities 1. Marketing Strategy & Planning Analyse business performance, consumer insights and market trends to recommend France’s priority marketing moments. Translate global marketing direction into an integrated France marketing plan, identifying what to adopt, adapt or challenge based on local business needs and market specificities. Develop clear, evidence-based recommendations on priorities and trade-offs, balancing expected impact, investment and available resources. Build a strong rationale for local adaptations and influence global stakeholders when the French market requires a different approach. 2. Campaign Orchestration & Stakeholder Management Lead campaign kick-offs and align local and global stakeholders around clear objectives, responsibilities and timelines. Challenge functional recommendations constructively, asking the right questions to ensure proposed media plans, creative concepts and campaign choices meet France’s objectives. Simplify complex, cross-functional topics, clarify dependencies and facilitate decisions to keep initiatives moving. Anticipate delivery risks, resolve coordination challenges and ensure campaigns are delivered on time and to the agreed brief. 3. Marketing Plan Consolidation & Executive Communication Consolidate the France marketing plan into a clear, executive-level overview of key priorities, campaign choices, local adaptations and expected business impact. Write concise, insight-led strategic memos articulating the rationale behind France’s marketing recommendations, key trade-offs and decisions requiring alignment or approval. Build a compelling, evidence-based narrative connecting France’s business priorities and market specificities with global marketing strategy. Present and defend France’s marketing recommendations to global executives, ensuring local choices are understood and enabling informed decision-making. Key Skills & Experience 5+ years of experience in integrated marketing, marketing strategy, campaign planning or marketing programme management. Strong business acumen, analytical thinking and the ability to translate data and consumer insights into actionable recommendations. Strong critical thinking and sound judgement: able to challenge assumptions, ask the right questions and assess whether proposed marketing choices support business objectives, without needing to be the technical expert in every discipline. Ability to balance global consistency with relevant local adaptation, using clear evidence and constructive influencing skills. Excellent stakeholder management and communication skills, with the ability to simplify complex topics and align teams without direct authority. Strong organisational skills, pragmatism and ownership, with a focus on prioritisation and delivery. Fluent in French and English, with the confidence to challenge and influence stakeholders in an international environment. Success Measures A clear, business-led recommendation of France’s priority marketing moments. Relevant local adaptations of global campaigns, supported by clear rationale and market insights. Strong alignment across stakeholders on priorities, decisions and delivery. Campaigns delivered on time and against agreed objectives. Clear, actionable performance insights and executive visibility on the France marketing plan. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .