Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Platform Storage is a core platform engineering team specializing in stateful infrastructure (PostgreSQL/RDS, Kafka (MSK), MongoDB, DynamoDB, and Elasticache/Valkey) for Fanatics Betting & Gaming. We own database and streaming reliability for dozens of product engineering teams, acting as both platform builders and embedded technical partners. Our core toolset is Python, Terraform, and SQL, with a focus on self-service tooling, GitOps managed infrastructure, and hands-on ownership of production systems.
About the Role
Fanatics Betting & Gaming (FBG) is seeking a Staff Platform Storage Engineer to join our Platform Storage team, based in the United States. This role owns a critical slice of our core platform infrastructure, including a portfolio of production PostgreSQL databases and our Kafka/MSK streaming platform, and acts as the embedded platform liaison for the product teams built on top of them.
As a Staff Engineer, you will operate with a high degree of autonomy, leading complex database and streaming infrastructure initiatives, setting standards for reliability and performance, and acting as the go to technical resource for schema design, query performance, and incident response across the teams you support.
Responsibilities
Own database liaison responsibility for a portfolio of production PostgreSQL/RDS instances — query review, schema change approval, performance tuning, and incident triage for the teams built on top of them.
Operate and evolve our Kafka/MSK streaming platform: topic lifecycle management via GitOps, cluster health across environments, and CDC (Debezium) pipeline reliability.
Build and maintain self-service tooling that lets product teams provision database and streaming resources without a manual ticket queue.
Drive platform stability projects — operator/version upgrades, root-cause fixes for recurring operational issues, and proactive capacity/cost optimization across the database and streaming fleet.
Act as the technical escalation point for cross-team incidents where the root cause traces back to shared platform infrastructure (replication lag, connection exhaustion, CPU/throughput issues).
Represent Platform Storage in cross-org infrastructure initiatives and standardization efforts.
Mentor engineers and participate in on-call rotations.
What You Bring
Strong, hands-on Python — a primary tool of the role, not incidental. 5+ years using Python day-to-day is a strong signal.
8+ years of experience in platform, infrastructure, or database engineering, with deep hands-on experience operating and running PostgreSQL (RDS) in production at scale — this is an infrastructure-ownership role, not an application-development role that happens to use Postgres.
Strong experience operating Kafka (MSK or self-managed) in production, including topic management and CDC/event-streaming pipelines.
Strong SQL fluency — comfortable diagnosing query performance issues and reviewing schema changes for teams you don't sit inside of.
Working knowledge of Infrastructure as Code (Terraform).
Experience owning production database reliability across multiple downstream teams simultaneously — able to prioritize across a portfolio, not just one system.
Strong cross-team communicator; this role is equal parts infrastructure engineering and technical partnership with the teams you support.
Nice to Have
Experience with GitOps-managed Kubernetes operators (Strimzi or equivalent) for stream infrastructure.
MongoDB or DynamoDB operational experience.
Experience with pgbouncer, connection pooling, and query-level performance diagnostics.
Prior work on platform cost optimization initiatives at multi-cluster scale.
Exposure to regulated or high-availability environments (gaming, fintech, or similar).
Who Thrives Here
Operates with a high degree of autonomy and ownership, leading complex initiatives with limited direction.
Comfortable influencing without authority and driving technical clarity in ambiguous problem spaces.
Communicates effectively across regions and time zones (US, UK, Ireland).
Cares about platform reliability, developer experience, and long-term system health.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-VG1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$172,800
—
$216,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
New York, NY, United States; Communicates effectively across regions and time zones (US, UK, Ireland)
Задачи:
— Проектировать UX/UI для trading mini-app ecosystem;
— Создавать user flows, wireframes, mockups и clickable prototypes;
— Разрабатывать onboarding-сценарии и объяснять сложные механики через простой UX;
— Проектировать игровые UX-паттерны: leaderboards, rewards, progress, streaks, missions;
— Создавать mobile-first интерфейсы для web и desktop;
— Совместно с Game Designer превращать игровые механики в понятный и удобный интерфейс.
Требования:
— От 2 лет опыта в Product Design / UX/UI Design;
— Опыт работы с fintech, trading, betting, gaming или iGaming продуктами;
— Понимание engagement, retention и onboarding UX;
— Умение создавать не просто красивый UI, а логичные интерфейсы с быстрым и понятным user flow;
— Опыт проектирования сложных продуктовых платформ.
Будет плюсом:
— Опыт в crypto, fantasy sports или social casino;
— Motion / Interaction Design;
— UX Research и проведение usability-тестов;
— Опыт работы с Design Systems.
Условия:
— Работа в офисе в Лимасоле (Кипр);
— Полное сопровождение при релокации;
— Возможность создавать UX для нового trading/gamification продукта;
— Сильную продуктовую команду;
— Влияние на продукт и свободу в принятии решений;
— Работу на стыке fintech, gaming и behavioral design.
В первую очередь рассматриваются кандидаты, которые уже находятся на Кипре, но также рассматриваются специалисты, готовые к релокации.
ОфисPRODUCT DESIGNER / UX/UI DESIGNER | RELOCATION TO CYPRUS #relocation #cyprus #fulltime #artjob #product #uxui https://teletype.in/@courierus/pTCHwI4wHuM; RELOCATION TO CYPRUS 📍 Локация: Лимасол, Кипр (офис) ✈️ Рассматриваем кандидатов с релокацией Ищем Product Designer / UX/UI Designer с опытом в fintech, trading, betting, casino, iGaming или других high-engagement продуктах для создания интерфейсов trading mini-app platform; 🎁 Мы предлагаем: • Работу в офисе в Лимасоле (Кипр); • Полное сопровождение при релокации; • Возможность создавать UX для нового trading/gamification продукта; • Сильную продуктовую команду; • Влияние на продукт и свободу в принятии решений; • Работу на стыке fintech, gaming и behavioral design; В первую очередь пообщаемся с кандидатами, которые уже находятся на Кипре, но также рассматриваем специалистов, готовых к релокации
Location: Guatemala
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you’ll help grow Aleph’s advertising business by building a focused, well-prioritized book of high-potential accounts.
What You Will Do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle on your own, from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions. Run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What We Are Looking For
Bachelor’s degree (BA/BS).
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
An agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What Will Make Us Really Love You
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail.
You’re passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity: when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feeling.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Aleph
Impact: Own the full client lifecycle for TikTok advertisers in Guatemala and see the direct results of your work on your accounts and revenue.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and where teams that adopt new tools early get ahead.
Flexibility: A hybrid setup (2 days per week in the office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: San José, Costa Rica
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you’ll help grow Aleph’s advertising business by building a focused, well-prioritized book of high-potential small and medium-sized business accounts.
What You Will Do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle on your own, from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions. Run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What We Are Looking For
Bachelor’s degree (BA/BS).
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
An agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What Will Make Us Really Love You
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail.
You’re passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity: when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feeling.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Aleph
Impact: Own the full client lifecycle for TikTok advertisers in Costa Rica and see the direct results of your work on your accounts and revenue.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and where teams that adopt new tools early get ahead.
Flexibility: A hybrid setup (2 days per week in the San José office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Обзор позиции:
Ищем опытного специалиста по amoCRM, который настроит оптимальную архитектуру под процессы компании. Нам нужен человек, реализовавший десятки проектов и умеющий сам подсказать, как правильно выстроить воронки, автоматизации и отчётность.
Обязанности:
• Аудит текущих процессов продаж и предложение структуры CRM под них;
• Полная настройка amoCRM: воронки для разных сегментов, автоматические действия, триггеры, распределение лидов;
• Настройка интеграций: сайт, почта, мессенджеры, аналитика;
• Построение отчётности и дашбордов для контроля воронки и эффективности менеджеров;
• Рекомендации по процессам;
• Документирование настроек и обучение команды работе в системе.
Требования к кандидату:
• Опыт настройки amoCRM от 3-х лет;
• Понимание логики B2B-продаж: длинный цикл сделки, несколько ЛПР, работа с двумя типами клиентов одновременно;
• Опыт настройки интеграций (виджеты, API, сторонние сервисы);
• Способность предлагать решения, а не просто исполнять;
• Самостоятельность: довести задачу до результата без микроменеджмента.
Будет плюсом:
• Опыт работы с fintech, платёжными компаниями;
• Опыт связки amoCRM с аналитическими системами (Zoho Analytics, Google Analytics, BI-инструменты).
Условия:
• Полностью удалённый формат;
• Оплата обсуждается индивидуально.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are seeking a hands-on
Director of AI Enablement
to identify high-value business problems, deliver AI solutions in real operational environments, and turn proven approaches into reusable enterprise capabilities.
The role combines the business immersion and problem discovery of a
Deployment Strategist
, the technical delivery capability of a
Forward-Deployed Engineer
, and the product judgment required to standardize successful solutions. You will work directly with teams such as Compliance, Legal, Risk, Customer Service, Operations, and GBS, in partnership with Product, Engineering, Data, Security, and Infrastructure.
Success is measured by business impact and sustained adoption—not the number of pilots launched.
What You’ll Be Doing
1. Find and Prioritize High-Value Problems
Embed with business teams and frontline users to understand their workflows, decisions, data, constraints, and pain points.
Separate root causes from symptoms and determine whether the right answer is process redesign, better data, automation, AI, or a combination of these.
Prioritize opportunities based on business value, user reach, risk, feasibility, time-to-value, and reuse potential.
Translate ambiguous needs into clear problem statements, target outcomes, success metrics, and executable plans.
2. Build and Deliver Solutions
Define the minimum valuable product and rapidly validate it with real users and data.
Personally prototype solutions such as copilots, agents, workflow automations, and internal tools.
For larger or higher-risk initiatives, partner with Engineering and Data teams on architecture, integrations, security, reliability, evaluation, and production readiness.
Own delivery from discovery and prototype through launch, adoption, measurement, iteration, and handover.
3. Drive Adoption and Business Impact
Design solutions with users and adapt workflows based on real operational behavior.
Lead pilots, enablement, training, and change management required for sustained adoption.
Track outcomes such as time saved, cycle-time reduction, quality improvement, risk reduction, cost avoided, and active usage.
Ensure every initiative has a business owner, an adoption plan, and a sustainable operating model.
4. Productize and Scale What Works
Identify recurring workflows, data needs, integrations, and governance requirements across teams.
Convert successful deployments into reusable components, templates, reference architectures, or configurable products.
Decide when a need should remain bespoke, use shared components, or become a standardized product or platform capability.
Build practical playbooks and standards for opportunity assessment, prototyping, evaluation, productionization, and impact measurement.
Feed field learnings into shared Product and Engineering roadmaps, reducing duplicated and one-off solutions.
What We Look For In You
4+ years of experience across product management, technical delivery, solutions engineering, enterprise transformation, consulting, or software/data engineering.
Demonstrated ability to uncover high-value problems through workflow observation, data analysis, and stakeholder engagement.
Hands-on experience building and shipping AI, data, or automation-enabled solutions used in real operational workflows.
Strong product judgment, including prioritization, MVP definition, trade-off decisions, rapid validation, and avoidance of over-engineering.
Sufficient technical depth to prototype independently and work effectively with Engineering on data, integrations, architecture, security, evaluation, and reliability.
Working knowledge of LLMs, RAG, agents, tool use, prompt design, evaluation, observability, and human-in-the-loop systems.
Experience turning bespoke business needs into reusable products, shared services, or operating standards.
Strong communication and stakeholder-management skills across frontline users, technical teams, and senior executives.
High ownership and comfort operating in ambiguous, fast-changing environments.
Nice-To-Haves
Experience in fintech, crypto/blockchain, financial services, or another regulated industry.
Experience working with Compliance, Legal, Risk, Customer Service, Operations, or other non-engineering functions.
Experience with enterprise data platforms, knowledge systems, agent frameworks, workflow orchestration, or MCP-based integrations.
Experience leading an AI enablement function, forward-deployed team, internal product incubator, or multidisciplinary delivery team.
Familiarity with Lark/Feishu and enterprise internal-tooling ecosystems.
Expected Outcomes
Within the first 6–12 months, the successful candidate will be expected to:
Establish a repeatable approach for identifying and prioritizing high-value AI opportunities.
Deliver production use cases with measurable operational impact and sustained adoption.
Create clear ownership and decision paths from prototype to production, scale, handover, or stop.
Turn selected deployments into reusable capabilities adopted by multiple teams.
Build a network of business champions and technical partners capable of scaling AI adoption across the organization.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United Kingdom
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Location: United Kingdom
About the company
Our client is a fast-growing sales acceleration agency based in the UK, specializing in bespoke B2B and B2C telemarketing, lead generation, and appointment setting. Working as an embedded extension of marketing departments for both high-street brands and emerging businesses, the team focuses on non-scripted, natural engagement to drive authentic growth. They pride themselves on a personalized approach to outreach, converting cold prospects into qualified meetings and tangible business opportunities across various sectors.
Job Summary
This is a high-impact role for a battle-tested cold caller who thrives on high-level B2B engagement. At this company, we don’t do "scripted" telemarketing or "pitch-slapping." We specialize in sophisticated, personalized outreach to Directors of large organizations on behalf of growing brands. We are looking for an independent Appointment Setter who understands the art of the pattern interrupt and can navigate complex conversations to deliver qualified, high-intent meetings. If you are a hunter who takes pride in maintaining a 10/10 standard of English and professional rapport, this is the environment for you to excel.
Key Responsibilities
Execute high-volume outbound cold calling (targeting ~180 dials per day) to identify and engage key decision-makers.
Focus on securing "Sat Qualified" meetings where the prospect joins and meets specific BANT criteria.
Utilize tools like Lusha and ZoomInfo to find and dial direct mobile lines for Director-level contacts.
Employ permission-based openers and pattern interrupts to move past gatekeepers and engage busy executives.
Identify prospect pain points and solve problems rather than reading from a script.
Maintain an average of 1.5 hours of talk time daily while managing multiple client campaigns.
Manage and document all activity accurately within Microsoft Office and relevant CRM tools.
Requirements
A minimum of 3 years of pure B2B cold calling experience with a proven track record of booking sales meetings.
At least 2 years of experience specifically within the telecommunications (mid-market) sector.
Mastery of objection handling and the ability to navigate "Director-level" conversations in large organizations.
Demonstrated ability to use permission-based openers (no "pitch-slapping").
Proficiency in Microsoft Office Suite.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference
Location: Remote, USA
Workplace: Remote
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column’s Correspondent Banking (CB) Compliance role will support the delivery of Column’s correspondent banking strategy as we expand into new geographies and onboard new banks. In this position, you will be responsible for implementing Column’s framework for onboarding correspondent banking relationships in a highly hands-on and execution-focused capacity.
This is a builder role for someone who thrives in operations-heavy environments, enjoys owning work end-to-end, and is comfortable with a scope that will continue to evolve as the business grows. You will have a critical impact in evaluating country-level risk, translating those risks into practical diligence requirements, designing rules to target geography and bank specific risks, and performing deep, end-to-end due diligence on correspondent bank partners globally.
Please note that we are seeking candidates who fluently speak at least one of the following languages: Russian, Spanish, or French.
While an in-person presence in the Bank’s Presidio-based office is strongly preferred, this role is open to remote applicants with the expectation of frequent travel.
What you’ll do
- Execute a comprehensive onboarding framework:
- Enhance existing procedures, requirements, and processes for onboarding correspondent banks globally
- Run the diligence process for new countries and be responsible for mapping all geo-specific risks, writing country risk assessments, and designing rules and systems to detect and monitor these risks.
- Execute the onboarding process for new correspondent bank partners according to the framework, policies, and procedures developed.
- Lead the periodic review process for partner banks.
- Support ongoing monitoring:
- Partner with other Compliance and Risk stakeholders to refine and execute ongoing monitoring expectations for correspondent banking relationships, including periodic reviews, trigger events, and escalation criteria
- Support business development conversations:
- Be a partner to our Go-to-Market (GTM) team as they build relationships and sell to prospective banks.
- Help our GTM evaluate good target customers.
- Educate prospective customers on what it’s like to work with Column and our risk and compliance teams.
- Support new product build out:
- Work closely with GTM and Business teams to coordinate product rollouts and navigate regional risks.
- Provide clear guardrails and discovery guidance to streamline customer engagement.
- Create and deliver customer-facing documentation, ensuring clarity and compliance (e.g., requirements for bank customers).
What you’ll need to be successful
- 6-8+ years of regulatory, compliance or risk management experience with a focus on international financial activity. Previous correspondent banking experience is ideal but not required.
- Required fluency in at least one of the following languages: Russian, Spanish, French
- Ability to build and operational policies, procedures, and workflows
- Strong familiarity with underwriting geographic and political risks
- Exceptional communication skills, with the ability to create detailed, clear documentation for a diverse range of stakeholders
- Ability to jump into new situations and quickly solve problems, with an eye towards architecting solutions that will scale
- Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
- Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
- Ability to travel frequently
- If you are not located in San Francisco we expect a monthly trip in the first six months and five times a year going forward.
- Heavy international travel to client and prospective banks.
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: Montevideo, Uruguay
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
Aleph is launching Pinterest advertising in Uruguay and Paraguay. As the first Client Partner on the ground, you’ll be building the portfolio from scratch: a rare opportunity to introduce a platform to an entire market and own the results.
Pinterest is one of the most distinctive platforms in the digital landscape: highly visual, deeply intentional, and uniquely positioned at the intersection of inspiration and purchase intent. Users come to plan their next trip, home renovation, or outfit. For the right advertiser, that mindset is gold. Your job is to help them see it.
What You Will Do
Lead the commercial launch of Pinterest advertising in Uruguay and Paraguay, evangelizing a platform with no prior commercial presence in these markets.
Build a sales pipeline from zero: prospect, prioritize, reach out, and close new business.
Educate advertisers and media agencies (agencias de medios) on Pinterest’s ad formats and performance potential, acting as much as an educator as a salesperson.
Develop strong relationships with marketing decision-makers at agencies and direct clients across both markets.
Partner closely with the Client Success Management (CSM) team for seamless campaign delivery and client satisfaction.
Use data and analytics to measure performance, optimize strategy, and exceed KPIs, including sales growth, client retention, and platform adoption.
What We Are Looking For
3 to 5 years of experience in digital advertising sales, media, or marketing.
Real, existing relationships with marketing decision-makers in Uruguay (Paraguay is a strong plus).
Proven ability to hunt new business: you build your prospect list and work it.
Solid understanding of the digital advertising ecosystem: performance, display, video, native, and programmatic.
Strong track record of hitting or exceeding revenue targets.
Organized, data-driven, and comfortable in a build-from-scratch environment.
Fluency in Spanish and English.
What Will Make Us Really Love You
You’re genuinely drawn to Pinterest’s world and you can translate that into an advertiser pitch.
You anticipate challenges and take initiative before things become problems.
You thrive on teamwork but bring a driven, goal-oriented spirit.
You have genuine tech curiosity: you adopt new tools, test them, and make them part of your workflow.
You leverage AI for research, briefs, and prep, then apply your judgment to build the relationship.
You think analytically: data and pipeline signals drive your decisions, not just gut feeling.
You’re comfortable being the first: first call, first pitch, in a market that’s never been approached before.
Why Join Aleph
Impact: Be the face of Pinterest in Uruguay and Paraguay. You’ll open two markets and own the results from day one.
Growth: Build a portfolio from scratch with the backing of a global organization. Aleph gives its internal talent room to learn, take on bigger scope, and grow together.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Visual discovery and intent-driven advertising are growing fast, and Pinterest is still new to Uruguayan and Paraguayan advertisers. You’ll be the one to introduce it.
Flexibility: A hybrid setup (2 days per week in the Montevideo office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: London, United Kingdom
Workplace: hybrid
About The Role:
At Paysend, we believe CRM should be much more than a communication channel. We want it to become one of our biggest growth engines alongside Performance Marketing, Organic Growth and Referral.
We are looking for a Consumer CRM Director to lead this transformation.
You will own the global CRM strategy, lead the CRM team and be accountable for the commercial impact of CRM across the full customer lifecycle. Your mission is to turn CRM into a measurable growth engine that drives customer activation, engagement, retention, reactivation and lifetime value.
This role is about building a growth function, not just running campaigns. We are looking for someone who has already transformed CRM into a major growth engine and knows how to turn customer insights into business results.
What You'll Do (Responsibilities):
Own the global CRM strategy across the full customer lifecycle.
Lead and develop a high-performing CRM team, creating a culture of experimentation, accountability, customer focus and continuous improvement.
Build CRM into one of Paysend’s core growth engines, delivering measurable business impact.
Drive improvements in activation, repeat transactions, retention, reactivation and customer lifetime value.
Build and prioritise a roadmap of growth initiatives based on customer behaviour, data and business opportunities.
Create a strong experimentation culture with continuous A/B testing, clear learning and measurement of incremental business impact.
Develop personalised customer journeys based on behavioural triggers instead of calendar campaigns.
Introduce AI-driven personalisation and predictive lifecycle capabilities where they create real value for customers and the business.
Partner closely with Product, Data, Analytics, Marketing and Regional teams to improve customer experience and business performance.
Build reporting that clearly connects CRM activity with business outcomes, including retention, transaction volume, revenue contribution and lifetime value.
What You’ll Need To Be Successful In This Role:
8+ years of experience in CRM, Lifecycle Marketing, Retention or Consumer Growth.
Experience leading and developing high-performing CRM or Lifecycle teams.
Proven track record of transforming CRM from a campaign execution function into a major growth engine.
Strong understanding of customer lifecycle, customer behaviour, retention and lifetime value.
Experience building and scaling experimentation programmes with measurable business impact.
Strong analytical skills with the ability to turn customer data into growth opportunities and business decisions.
Hands-on experience with Braze or a similar lifecycle marketing platform.
Comfortable working across Product, Marketing, Analytics and Data teams.
Experience in fintech, payments or another high-growth digital consumer business is a strong advantage.
Success in This Role:
Success in this role will be measured by your ability to:
Make CRM one of Paysend’s key growth engines.
Deliver measurable improvements in customer activation, retention, reactivation and lifetime value.
Increase the contribution of CRM to transaction volume, revenue and long-term customer value.
Build a culture where decisions are driven by customer data, experimentation and continuous learning.
Develop a high-performing CRM team that consistently delivers measurable business impact.
This is an opportunity to build something meaningful.
You won’t be joining a business where CRM is only about campaigns. You’ll have the opportunity to shape the strategy, build new capabilities, influence product decisions and define how millions of customers engage with Paysend.
If you enjoy solving hard growth problems, building strong teams and creating measurable business impact, we’d love to hear from you.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Требования:
— Опыт работы на позиции DevOps от 4х лет;
— Опыт работы с высоконагруженными системами и распределенными архитектурами (например, в банковской сфере, fintech, или финансовых платформах);
— Понимание принципов обеспечения высокой доступности (HA), Disaster Recovery (DR) и работы в рамках SLA/SLO;
— Опыт внедрения CI/CD-пайплайнов, автоматизации деплоя;
— Знание Linux (группы и права доступа, сервисы systemd, анализ производительности);
— Опыт работы с Docker, Kubernetes (администрирование кластеров, сетевые политики, CSI), Helm (управление релизами), Ansible и Terraform (автоматизация развертывания и управление инфраструктурой);
— Опыт работы с Prometheus, Grafana, ELK (Elasticsearch, Logstash, Kibana), Jaeger (для трассировки);
— Опыт настройки alerting и анализа метрик;
— Опыт работы с инструментами безопасности (SonarQube, Vault);
— Знание одного из скриптовых языков (Python, Bash, Go);
— Опыт работы с системами управления версиями (Git, GitLab, GitHub, Bitbucket);
— Знание основ построения сетей передачи и хранения данных.
Обязанности:
— Взаимодействие с вендорами и разработчиками внедряемого ПО;
— Сборка тестовых стендов, сборка и ввод в эксплуатацию продуктивной среды совместно с командой проекта и подрядчиком;
— Установка релизов на тестовые стенды и продуктив, автоматизация установки релизных сборок;
— Установка обновлений ОС, устранение уязвимостей информационной безопасности;
— Анализ производительности работы ИС в зоне ответственности команды;
— Внедрение, сопровождение и развитие мониторинга ИС, алёртинга на базе корпоративных Zabbix / Prometheus / Grafana / GMonit;
— Обеспечение доступности платформы цифрового рубля в соответствии с требованиями SLA;
— Устранение сбоев в работоспособности ИС;
— Реагирование на отклонение работы системы от ожидаемого;
— Ведение и актуализация технической документации команды.
Location: Paris; Lisbon
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We’re one of Europe’s fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you’re solving problems, building market-leading products or exploring how AI can make work smarter, you’ll have the freedom to create and the trust to deliver.
If you’re ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
You’ll be based out of the Paris or Lisbon office, and regularly travelling to our office in the Netherlands. You’ll be building and closing relationships with Technology companies across the country. You are data-driven and can independently manage a pipeline of partnership opportunities, solving for short-term impact while executing the long-term strategy. These tech partnerships are predominantly focused on embedded payment solutions in among others the Hotel & Booking, Ticketing and Food Order verticals.
What you’ll ship
- Scan the market in the France for potential partnerships opportunities, reaching out to these potential partners
- Drive the partnerships opportunity pipeline in the region
- Develop and review business and uses cases for new partnership opportunities
- Take full responsibility for guiding partnerships prospects from first contact and build this partnership towards success Mainly for the complex and strategic partners that Mollie works with, by building long term relationships on C-Level.
- Developing and redefining the go-to-market strategies for the Technology Partnerships channel, working with local leadership to ensure alignment with the wider commercial strategy in each region (across Sales, Marketing etc.)
- Represent Mollie at industry events across Europe, in order to expand Mollie’s positioning as a leader in the embedded payments space
What you will bring
- Experience: 5+ years of experience in a similar role, with a proven and consistent track record of exceeding sales targets and closing complex, high-value deals.
- Significant experience in managing a sales pipeline that consists of both larger strategic business development deals and smaller / high velocity deals as well as a track record in managing deals and negotiations first-hand
- Proven track record in selling SaaS software and advanced skills in forecasting and reporting towards senior leadership.
- Cross-functional experience working with various internal and external stakeholders in an international environment
- A strategic and analytical mindset and strong problem-solving and communication skills
- Ability to connect easily with potential partners and build trust-based relationships
- Mastery of negotiation techniques and the ability to navigate difficult conversations to a mutually beneficial outcome.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI https://jobs.mollie.com/ai-manifestobrings that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Vietnam
Workplace: Remote
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Success Producer to help game studios maximize revenue through monetization, LiveOps, and direct-to-consumer (DTC) strategies.
You will work closely with game teams to analyze performance, identify growth opportunities, and drive initiatives across offers, pricing, experimentation, and player engagement.
This role combines analytics, strategy, and execution with a direct impact on customer growth and business results.
KEY RESPONSIBILITIES
Monetization and Growth Strategy
- Analyze game performance, monetization, and retention metrics to identify growth opportunities
- Develop recommendations for LiveOps, offers, pricing, promotions, and DTC monetization strategies
- Design and evaluate experiments to improve revenue, engagement, and conversion
- Assess in-game and web store experiences and propose optimization initiatives
Customer Success and Revenue Expansion
- Partner with game teams to drive measurable business outcomes and revenue growth
- Develop and execute DTC adoption and revenue transition plans
- Provide strategic guidance on monetization, LiveOps, CRM, and customer engagement initiatives
- Identify expansion opportunities and help customers maximize the value of Aghanim's platform
Cross-functional Collaboration
- Work closely with Product, Data, Engineering, and Implementation teams to execute customer initiatives
- Act as the voice of the customer, ensuring feedback and business needs are reflected in product and operational decisions
- Contribute to scalable customer success processes, onboarding frameworks, and best practices
REQUIRED QUALIFICATIONS
- 5+ years of experience in mobile gaming, F2P, LiveOps, monetization, product analytics, or related roles
- Strong understanding of game monetization, retention, LiveOps, and player lifecycle management
- Experience using data to drive business decisions and improve commercial performance
- Advanced proficiency in SQL and Google Sheets
- Strong analytical and statistical reasoning skills
- Proven experience using LLMs or GenAI tools in professional workflows
- Excellent communication skills and ability to influence stakeholders through data and insights
- Based in Vietnam and fluent in Vietnamese
PREFERRED QUALIFICATIONS
- Experience with DTC commerce, CRM, or customer lifecycle tools
- Experience with Python for data analysis and automation
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: London
The Role
We are looking for a Senior Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn’t just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Operations, Customer Support, Growth and other functions to design and build out a reliable, performant, and secure platform for handling remittances across countries. As an early member of the team, we hope you will also have a lot of impact on our team culture, processes and norms.
Taptap Send is a cross-platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by a PostgreSQL database, all of which runs on AWS and is managed via Terraform and Ansible. This is a backend-focused role, but you will have plenty of opportunities to work across the stack to bring Taptap Send's industry-leading product to new countries..
We’re an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, helping our analysts derive business and product insights to drive growth and retention, building internal tools for our customer support and acquisition efforts, and much more!
Your Responsibilities:
- Build out unified interface encapsulating dozens of third party payment integrations
- Work on one of the pillar revenue centers of the organization
- Take ownership of backend system architecture and implementation
- Build performant and resilient data flows; keeping security in mind during every step
- Work closely with product team to regularly ship working features
- Work in an iterative fashion
- Evaluate and deliver timeline estimates
Requirements:
- 7+ years of professional experience building backend systems
- Proficiency with Kotlin or Java / JVM
- Proficiency with PostgreSQL
- Experience with AWS: S3, SQS, SNS, Lambda, etc.
- Experience implementing and managing elaborate integrations with third-party APIs
- Experience working on systems that have real-world performance and reliability constraints
- Experience developing software in a collaborative, multi-functional, and fast-paced environment
- Strong communication and ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force
Ideally:
- Experience working with Infrastructure as Code technologies, like Terraform and Ansible
- Experience with SRE or similar infrastructure work
- Experience with Data Engineering concepts and workflows
- High personal code/development standards (code review, unit testing, documentation, etc.)
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
О ПРОЕКТЕ:
Разработка и развитие финтех-решений в области платежей, процессинга и банковских интеграций. Работа над сложными интеграционными сценариями с высокими требованиями к надежности и безопасности.
Задачи:
• Проработка системной логики, API, контрактов и интеграций;
• Валидация API и требований к системам;
• Анализ данных и проверка консистентности с помощью SQL;
• Взаимодействие с разработчиками, архитекторами и бизнес-заказчиками;
• Документирование интеграционных решений;
• Участие в проектировании платежных сценариев и процессинговых потоков.
Требования:
• Опыт системного анализа от 3 лет;
• Опыт работы с криптовалютой/блокчейн;
• Опыт в fintech (обязательно): платежи, банки, процессинг, торговые системы;
• Проработка системной логики, API, контрактов и интеграций;
• Уверенная работа с инструментами тестирования API: Postman / Insomnia;
• SQL на уровне анализа данных и проверки консистентности;
• Способность самостоятельно валидировать API и требования;
• Знание основ безопасности в финансовой сфере (PII, GDPR, PCI DSS).
Будет плюсом:
• Опыт работы с брокерами сообщений (Kafka / RabbitMQ);
• Знание OpenAPI / Swagger;
• Опыт работы с DWH и построением отчетности;
• Понимание платежных протоколов (ISO 8583, SWIFT, SEPA);
• Опыт в процессинговых системах или торговых платформах.
Условия:
• Работа над сложными и интересными проектами в сильной команде;
• Удаленный формат работы с гибким графиком;
• Возможность профессионального роста и обучения.
Location: Philippines
Workplace: fully
About The Role:
At Paysend, we're building the future of global payments - making money movement simple, fast, and accessible for everyone. As an Application Support Analyst, you'll play a critical role in delivering on that promise by ensuring our platforms run reliably and our customers can send and receive money without interruption.
The Application Support Analyst owns the health of our transaction ecosystem end to end: investigating individual transactions and broader flow anomalies, detecting issues before they escalate,
supporting release deployments and post-release system verification, and driving incidents to resolution across both our B2C and Enterprise product lines.
You'll work with large volumes of real-time payment data, using tools like Oracle SQL, Postman, OpenSearch, and Grafana to trace transactions, diagnose root causes, and keep critical payment services running smoothly.
This role is ideal for someone who enjoys solving complex problems, thrives in a fast-paced environment, and wants to make a tangible impact on the experience of millions of customers around the world.
What You'll Do (Responsibilities):
Transaction Administration:
Analyze, track, and manage end-to-end payment transaction flows using Oracle SQL, Postman, and OpenSearch.
System & Performance Monitoring:
Maintain business-critical payment services, track SLA windows, and actively monitor system health using Grafana and related tools.
Incident Management & Resolution:
Conduct incident response efforts, including root-cause investigations, documentation of incident reports, and coordination of cross-functional teams to resolution.
Stuck & Flagged Transaction Handling:
Resolve transactions flagged for manual parsing and investigate payouts or funding stuck in pending status (>3 days), updating statuses or escalating as needed.
Partner & Bank Communication:
Serve as a point of contact for partners and banks to resolve processing issues, file-loading discrepancies, and data reporting corrections.
SAR & PDP Reconciliation:
Troubleshoot SAR reconciliation issues, including unmatched transactions, missing/duplicate report data, and platform data mismatches.
Releases & Deployment:
Coordinate, execute, and roll back service releases, verifying post-release system health and performance graphs.
What You Bring to the Team:
Problem-solving mindset
with the drive to investigate novel issues and determine solution steps independently
Technical Troubleshooting:
Practical experience using SQL for data querying, alongside Postman to read API documentation and debug partner integrations.
Monitoring & Operations:
Basic Linux, network, or cloud administration experience.
Incident & Escalation Management:
Ability to manage concurrent, time-sensitive incidents under strict SLA windows, moving from root-cause analysis to final resolution.
Cross-Functional Collaboration:
Experience interfacing with external entities (banks, PSPs, processors) and internal stakeholders (Engineering, Settlement, Customer Support).
Programming Literacy:
Basic skills in any programming language to read code, run scripts, or inspect data payloads.
Communication Skills:
Advanced written and verbal English skills for managing communications with internal teams and external financial partners.
Nice To Have
Experience working directly with OpenSearch for log and transaction analysis.
Hands-on experience with team collaboration tools (Slack, Google Workspace, Jira, Confluence).
Domain knowledge in financial workflows, payment lifecycles, and core fintech terminology.
Bachelor's degree in Computer Science, Information Systems, or a related operational field.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
As a DevOps Engineer at Incode, you will play an important role in supporting and improving the cloud infrastructure behind our AI-driven identity verification platform. You’ll work on scalable, cloud-native systems that power secure and seamless identity experiences globally, with a focus on AWS, Kubernetes, and Terraform.
In this role, you’ll help set up new environments, maintain and upgrade existing systems, support infrastructure automation, and help make our platforms more stable, reliable, and ready for further scaling. You’ll work closely with developers and other engineering teams to troubleshoot issues, improve deployment processes, and ensure our applications run smoothly in production.
Your work will directly contribute to the reliability, efficiency, and scalability of Incode’s infrastructure, helping us deliver trusted identity verification solutions to customers around the world.
What You’ll Own & Drive
Cloud-Native Infrastructure
- Help design, implement, and maintain Kubernetes-based environments that support scalability, resilience, and security.
Environment Setup & System Upgrades
- Support the setup of new cloud environments, assist with system upgrades, and help keep infrastructure components up to date and aligned with best practices.
Infrastructure as Code (IaC)
- Work with Terraform to manage and improve infrastructure automation, ensuring consistency and reliability across environments.
Production Reliability
- Investigate, troubleshoot, and resolve infrastructure-related issues in live environments, helping minimize downtime and maintain a smooth customer experience.
Monitoring & Logging
- Support and improve observability solutions using tools such as Prometheus, Loki, ELK, or similar stacks.
Developer Support
- Collaborate closely with development teams, helping them resolve infrastructure, deployment, and environment-related challenges.
Engineering Standards
- Contribute to internal best practices, documentation, automation improvements, and processes that help the DevOps team operate more efficiently.
Continuous Improvement
- Stay curious about AWS, Kubernetes, Terraform, and DevOps practices, bringing ideas that can improve stability, automation, and scalability.
The Qualities That Set You Apart
Cloud-Native Mindset
- You have hands-on experience working with Kubernetes and understand its core concepts, including deployments, services, pods, ingress, and basic troubleshooting.
Infrastructure as Code Enthusiast
- You have practical experience with Terraform and understand how infrastructure automation helps create consistent and repeatable environments.
CI/CD Experience
- You have worked with CI/CD pipelines using tools such as GitLab CI/CD or GitHub Actions and understand how they support reliable software delivery.
AWS Knowledge
- You are familiar with core AWS services such as EC2, VPC, S3, IAM, and related offerings, and are comfortable working in cloud environments.
Systems & Networking Understanding
- You understand networking fundamentals such as TCP/IP, DNS, and HTTP/S, and can apply this knowledge when troubleshooting or supporting infrastructure.
Problem Solver
- You are comfortable investigating issues, asking questions, and working with others to find practical solutions.
Collaborative Communicator
- You can communicate clearly with technical peers and developers, explain issues or solutions, and contribute constructively in a team environment.
Your Background
Experience as a DevOps Engineer, Cloud Engineer, Infrastructure Engineer, or in a similar role.
Hands-on experience working with Kubernetes-based applications or environments.
Practical experience with Terraform and infrastructure automation.
Experience working with CI/CD pipelines, preferably GitLab CI/CD or GitHub Actions.
Familiarity with AWS services such as EC2, VPC, S3, IAM, and related cloud services.
Understanding of networking protocols and best practices, including TCP/IP, DNS, and HTTP/S.
Experience supporting developers with infrastructure, deployment, or environment-related topics.
Experience helping set up new environments, upgrade systems, or maintain cloud infrastructure.
Strong written and verbal communication skills, with the ability to explain technical topics clearly.
Why Incode?
Mission with Meaning
- Shape how billions of people prove identity - safely, simply, and ethically.
Rocket-Ship Growth
- Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
- Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
- Operate like a founder with the resources of a unicorn.
Global Impact
- Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Remote (U.S.)
Workplace: Remote
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
Outschool is expanding the ways families can access and use education funding to support their children's learning. We're looking for a Public Funding Operations Manager to ensure the systems, processes, and partner relationships supporting these programs work reliably and efficiently as our business grows.
This hands-on role will initially focus on Education Savings Accounts (ESAs), with opportunities to expand into the Federal Scholarship Tax Credit (FSTC), scholarship-granting organizations (SGOs), and other state and federal education funding programs.
You'll serve as the primary day-to-day operational contact for funding partners, including ESA wallet providers, scholarship-granting organizations, and program administrators. You'll manage the processes supporting transactions, payments, reimbursements, refunds, and reconciliations while coordinating with Product and Engineering to maintain reliable partner integrations.
You'll work closely with our Public Funding Strategy Director and Business Development leadership to support new funding opportunities, operationalize partnerships, and ensure new programs are ready to launch and scale. You'll also collaborate with Finance, Customer Experience, Legal, and Compliance to resolve issues, improve workflows, and deliver a seamless experience for families.
We're looking for a hands-on problem solver who combines operational rigor, technical aptitude, attention to detail, and strong partner relationship skills. You'll be someone who takes ownership of problems, anticipates issues, and continuously looks for ways to make operations more reliable and efficient.
Core Responsibilities:
- Manage funding partner operations: Serve as the primary operational contact for ESA wallet providers, scholarship organizations, state program administrators, and other funding partners. Maintain strong working relationships, coordinate day-to-day activities, and resolve operational issues.
- Support partner onboarding and launches: Work with Business Development and Strategy to coordinate the operational onboarding and activation of new funding partners and programs, ensuring requirements, workflows, and systems are ready.
- Manage transactions and reimbursements: Oversee operational processes for purchases, payments, reimbursements, refunds, cancellations, and reconciliations. Work with Finance and Customer Experience to investigate and resolve discrepancies and exceptions.
- Maintain partner integrations: Coordinate with Product and Engineering to support reliable integrations with wallet providers and funding platforms, troubleshoot technical issues, and help test and implement system improvements.
- Improve operational processes: Identify opportunities to streamline workflows, reduce manual effort, improve accuracy, and scale operations through automation and better tools.
- Ensure operational readiness and compliance: Work with Legal, Compliance, Finance, and Operations to implement partner and program requirements, maintain documented procedures, and support ongoing participation in funding programs.
- Coordinate cross-functional issue resolution: Proactively identify operational risks and work with internal teams and external partners to resolve issues before they materially affect families or program performance.
- Monitor operational performance: Track transaction success rates, refund processing times, reconciliation accuracy, integration reliability, and partner issue resolution. Use performance data to identify recurring problems and drive improvements.
Desired Experience & Skills:
- Experience in operations, partner operations, payments operations, financial operations, or related roles.
- Demonstrated ability to manage complex operational workflows, troubleshoot issues, and improve processes.
- Experience working directly with external partners, vendors, or platform providers on day-to-day operational matters.
- Comfort working with technical systems, integrations, transaction data, and operational reporting.
- Strong organizational skills, attention to detail, and the ability to independently manage competing priorities.
- Ability to collaborate effectively with Product, Engineering, Finance, Customer Experience, and other functional teams.
- Strong communication skills and a practical, service-oriented approach to partner relationships and problem-solving.
- Experience improving operational efficiency through process optimization, automation, or technology.
Other Considerations:
- Familiarity with ESA programs, education funding, scholarship organizations, or wallet providers.
- Experience with payment processing, reimbursements, refunds, financial reconciliations, or transaction operations.
- Experience supporting third-party platform integrations or API-based workflows.
- Experience in online marketplaces, fintech, edtech, or technology-enabled services businesses.
- Familiarity with workflow automation and AI-enabled operational tools.
- Previous experience in startups or high-growth companies.
Compensation:
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.
This role is available in the following US Pay Zones:
US Tiers
US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro
US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro
US Tier 3: All other cities and states
US Pay Zones
US Tier 1: This position is not available in this pay zone
US Tier 2: $130,760 - $145,000
US Tier 3: $124,200 - $138,000
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
ГибридGuatemala
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УдалённоRemote (U.S.); US Tier 1: This position is not available in this pay zone; Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S