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Location: Singapore About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Mexico About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Москва Workplace: В офисе О компании МТС Банк развивает цифровые финансовые сервисы и делает их доступными для всех. Обязанности разработкой и настройкой маркетинговых кампаний работой с базами данных формированием целевых групп для кампаний (привлечение клиентов, upsell, cross-sell, retention, win-back и др.) конфигурацией CVM-кампаний в SAS Campaign Management (или SAS CI Studio) использованием SAS MA, SQL для обработки данных и автоматизации процессов Требования высшее образование знание ПК – MS Office уверенный пользователь стаж работы по профилю 1 год стаж работы в аналогичной должности 1 год знание инструментов и технологий коммуникаций с клиентами опыт построения сводных таблиц в MS Excel, функции внимательность и умение анализировать информацию опыт работы с базами данных опыт настройки и проведения маркетинговых CRM кампаний в разных каналах продаж знание Oracle Siebel CRM, SAS Marketing Automation и схожих программных продуктов

Location: Intellias Meet your recruiter Stephen Palmer stephen.palmer@intellias.com https://www.linkedin.com... Vacancy details Management Delivery Manager Delivery Director Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine Remote APPLY NOW REFER A FRIEND For 21 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Become a member of the global Intellias team to manage the development of innovations for the future! What project we have for you As the Delivery Director at Intellias, you will oversee the delivery of complex software engineering projects for our clients. You will be a crucial member of our leadership team, working closely with key clients, project managers, engineers, and other stakeholders to ensure we provide best-in-class service. What you will do Lead Delivery Organization: Lead a team of delivery managers, engineers, and other technical professionals to deliver high-quality software engineering projects for the clients Manage portfolio budgets, timelines, and resource allocation to ensure successful project outcomes Develop and implement best practices and processes for delivery to continuously improve our efficiency and quality Lead the exploration and adoption of new technologies and tools to drive innovation and efficiency Foster a culture of collaboration, innovation, and continuous learning within the delivery teams Be a trustful partner for key clients: Collaborate closely with our clients to understand their business goals and help to develop tailored solutions to meet their needs Build and maintain strong relationships with clients, vendors, and partners to ensure smooth project delivery and ongoing success Work closely with business leaders and clients to understand their technology needs and provide tailored solutions that meet their requirements and to identify new opportunities for growth and differentiation Support Business Development: Lead and manage top-priority pre-sales, providing direction, guidance, and support to the team and ensure the success of our sales efforts Collaborate closely with sales and marketing teams to develop and execute effective sales strategies and campaigns Provide technical expertise and guidance to clients throughout the sales cycle Keep Intellias on the edge of technology innovation: Identify and evaluate new and emerging technologies that can be applied to our solutions and services Develop and execute a comprehensive innovation strategy that aligns with the company’s business goals and objectives Lead and manage our research and development team, providing technical guidance and mentorship to drive the success of our projects Stay up-to-date with the latest software engineering trends and technologies to ensure our team is always at the cutting edge of the industry What you need for this 5+ years in a senior leadership role 3+ years of portfolio management experience in similar role Strong leadership and management skills with experience leading teams of technical professionals Strong business acumen with the ability to understand and align technical solutions with business objectives Experience with building and executing business development strategies for large accounts and industry-focused delivery organizations Proven track record of delivering complex software engineering projects Excellent communication and interpersonal skills with the ability to build strong relationships with clients, vendors, and partners Experience in the Healthcare (NA) domain Experience in Agile software development methodologies and project management frameworks Ability to work in a fast-paced, dynamic environment with changing priorities and deadlines Experience with clients in the North American region Experience in running of AI-related transformations is a big plus What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Intellias Meet your recruiter Gerasim Naydenov gerasim.naydenov@intellias.com https://www.linkedin.com... Vacancy details Software Engineering Python Engineer Senior Bulgaria, Croatia, Poland Hybrid APPLY NOW REFER A FRIEND Let’s breathe life into great tech ideas! With more than 3 000 people globally, Intellias is a company where benchmark technological solutions are born. Join in and take your part in digitalizing the world. What project we have for you Our team operates at the frontlines of our efforts to support Google and owns the campaign management functionalities that allow users to scale, automate and optimize their ad operations on Google Ads. Join us in building new end-to-end automation solutions and scaling existing automation pipelines to help our customers automatically launch and iterate their Google advertising. The team has recently started working with exciting new campaign types within Google Ads and we’re looking to scale up our team to expand our Google Ads offering. What you will do Design, build and maintain backend services that sit at the core of client campaign optimization products. Be a core contributor of our team and our ways of working to build high impact products. You’ll actively be involved in work planning, retrospectives, and overall team improvement. Support data scientists in bringing machine learning models to production. Mentor your team on software development practices and propagate best practices like testing, monitoring, or clean code. Use your skills and experience to continuously improve our software architecture, coding practices, tools, and processes. Work with our stakeholders – be them product, engineering, infrastructure – to ensure we meet customers where they are. Being able to translate business/product needs to viable solutions is a must. Apply and enhance your soft skills through working closely with your colleagues and our customers. Doing knowledge shares, running productive meetings, and pair programming/debugging are just some ways we grow our soft skills. Impact the daily life of the staff of the hundreds of advertisers using client platform What you need for this We’re seeking an experienced Software Engineer with Strong Python skills Strong experience in Data Science, NLP, Generative AI demonstrated through relevant projects or research. Proficiency in programming languages such as Python and libraries/frameworks like FastAPI, Flask, pandas, polars, TensorFlow, PyTorch, etc. and cloud AI services Aws/Azure/GCP Strong system design skills. Proven ability to bridge the gap between technical concepts and business impact, with a clear understanding of how data science aligns with business goals. Excellent communication skills, strong sense of ownership and ability challenge product decisions with both technical and non-technical stakeholders. Experience developing and maintaining services under SLA Analytical mindset with a problem-solving approach Passion for solving customer challenges quickly while making thoughtful architectural decisions Adaptability and resilience when facing new or ambiguous challenges Strong written and verbal communication skills in English M.Sc. in a relevant field is preferred Nice to have: Experience with CausalML frameworks. Master’s or Ph.D. in Computer Science, Data Science, Machine Learning, or a related field. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills AI/ML Cloud Python

Location: Tokyo (Japan) Junior Account Manager - APAC - Join Our Innovative Team at thinkcell Software Our Story At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence. What You Will Do We are looking for a dynamic and entrepreneurial Junior Account Manager to manage our Go-to-Market activities across APAC, excluding Japan, China, Australia and New Zealand. This role is unique in its scope, encompassing Marketing, Sales and Customer Success. The primary focus, however, will be on driving user growth through sales activities. The ideal candidate will exhibit qualities of both acquiring and growing a book of customers, owning the entire sales process and ensuring customer satisfaction. Key Responsibilities: Manage and expand a territory with a focus on balancing new customer acquisition with nurturing existing accounts. Own the entire sales process from beginning to end, including prospecting, lead generation, qualification, value proposition presentation, solution demonstration, negotiation, and closing. Conduct cold calls and reach out to new teams at existing customers to explain the value proposition, demonstrate solutions, and convert prospects into loyal customers. Receive guidance and support from leadership but exercise independent thinking and initiative to achieve sales goals. Run account forensics to enable a data-driven sales approach, customized to the individual customer. Execute strategic sales plays tailored to specific customer profiles. Follow up on leads and inbound requests in your territory and maximize conversion rate of trials (e.g. adjust email sequences and messaging). Localize and run marketing campaigns – with support from our central team. Enable post-deal product adoption (e.g. trainings) supported by a central enablement team. Monitor customer health, detect and prevent churn. You will be great for this position if you have 2-4 years of experience in a commercial role (e.g. account mgmt., sales, customer success, business development) in SaaS / software or tech company – ideally in a start-up or scale-up setting. University Degree, preferably in business or computer science, or related field. Experience working with customers across APAC markets, including Indonesia, Thailand, the Philippines, Malaysia or Singapore. Experience in navigating organizational structures and corporate dynamics of large customers. Understanding of common GTM tools (e.g. Salesforce.com, Outreach.io). Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships. Self-starter with a can-do attitude and an entrepreneurial mindset. Appreciation of our product – willingness to understand thinkcell’s product is a must (don’t worry, it’s very intuitive), experience with thinkcell a plus. Willingness to work on-site in Tokyo, minimum of 4 days/week. Proficiency in Microsoft Office. Fluency in English is required. Japanese language is a plus. Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. We believe in a human hiring process, every application is personally reviewed. Why is thinkcell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, London, Tokyo, and Dubai, we’re a diverse team of over 250 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: United States Workplace: Remote Location: United States (Remote) Employment Type: Full-time employee (official employment contract, not a contractor or freelance engagement) Schedule: Monday–Friday, standard 9-to-5 working day. The CEO is based in the Eastern Time Zone (ET), but candidates can be located anywhere in the United States. Flexibility across US time zones is supported. Compensation: 95,000-120,000 gross annually About the Opportunity Our client is a growing US-based direct-to-consumer (DTC) brand specializing in high-performance backpacks, travel accessories, and everyday carry products for work, commuting, and travel. With over $10M in annualized revenue, the company is expanding its product portfolio and building an in-house marketing team. We're looking for a Social Media Lead to take full ownership of the brand's organic social presence, from campaign strategy and creative concepts to content production, publishing, and performance analysis. This is an individual-contributor ownership role (no direct reports) for someone who combines strong creative instincts with strategic thinking and knows how to turn consumer products into engaging, platform-native stories. You will report directly to the CEO and guide creators and production partners on the content you own, without managing a team. You'll work directly with the CEO and collaborate closely with Creative Strategy and Creator Partnerships. What You'll Do Organic Social Strategy & Campaigns - Own and develop the organic social strategy across Instagram, TikTok, Facebook, and YouTube. - Create original social-first campaigns for product launches, seasonal collections, and brand storytelling. - Translate product features, customer insights, and business priorities into compelling content concepts. - Plan and execute campaigns from initial concept through launch and performance review. Creative Direction & Content Production - Develop creative concepts, visual references, shoot strategies, shot lists, and content briefs. - Lead creative direction for photo and video shoots, working with photographers, videographers, and production partners. - Ensure content communicates the intended product story and maintains consistent brand quality. - Coordinate production timelines, deliverables, and creative resources. Social Media Management & Community Growth - Manage daily publishing, editorial calendars, captions, and platform-specific content adaptation. - Build and engage an active community across social channels. - Monitor audience conversations, emerging trends, and opportunities for organic growth. - Maintain a consistent brand voice while adapting content to each platform. Performance & Optimization - Track organic reach, engagement, audience growth, and campaign performance. - Identify successful content formats, creative approaches, and audience insights. - Use performance data to improve future campaigns and content strategy. Cross-Functional Collaboration - Coordinate with the Creative Strategist (paid-first performance creative) on shared testing insights and overlapping production needs, while keeping full ownership of organic strategy and execution. - Work with the Creator Partnerships team on shared briefs, creators, and content production. What We're Looking For - Proven experience owning organic social strategy and executing campaigns for DTC, e-commerce, lifestyle, fashion, or consumer product brands. - A portfolio demonstrating end-to-end ownership of organic social campaigns or product launches, including strategy, creative direction, execution, and results. - Strong creative judgment, visual storytelling skills, and experience developing social-first content concepts. - Hands-on experience creating shoot briefs, shot lists, and directing photo or video production. - Strong understanding of Instagram, TikTok, Facebook, and YouTube organic content strategies. - Experience managing editorial calendars, publishing workflows, and community engagement. - Ability to analyze organic social performance and translate insights into actionable improvements. - Comfortable working independently, taking ownership, and collaborating across a growing marketing team. What Makes This Opportunity Different - Full ownership: Lead the organic social direction of a growing consumer brand, from strategy to execution. - Creative freedom: Develop original campaigns and shape how the brand tells its product stories. - Direct impact: Work closely with the CEO and influence the brand's marketing direction. - Build in-house: Help establish and develop the organic social function as the company expands its internal marketing team. - Growing product portfolio: Create campaigns for existing products and upcoming launches in the travel and everyday carry categories. Hiring Process 1. Initial screening with OnHires 2. Interview with the CEO 3. Practical assessment 4. Assessment review with the CEO

Location: Seoul ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. About the role You'll bring together two important parts of our go-to-market strategy. First, enterprise growth. You'll work with sales to build demand and accelerate opportunities across Korea's most important and highly regulated organizations, including the major conglomerates (chaebol), financial institutions, telecommunications companies, and other strategic accounts. Second, sovereign and public sector. Korea has a strong national agenda around AI capability, technology sovereignty, and digital government. You'll help build trusted relationships with government agencies, public institutions, and policy stakeholders through executive engagement, policy-led conversations, roundtables, and high-touch experiences. This is an opportunity to build the playbook rather than inherit one. As the first marketer in the country, you'll have significant ownership over strategy and execution, with the autonomy to experiment, move quickly, and see a direct connection between your work and Mistral's growth in Korea. WHAT YOU'LL DO CREATE EXCEPTIONAL FIELD EXPERIENCES - Own the strategy and execution of Korean events, industry conferences, executive briefings, customer experiences, and intimate leadership gatherings. - Develop experiences that go beyond traditional events, creating meaningful conversations between Mistral, customers, partners, and industry leaders. - Balance strategic thinking with hands-on execution, from developing the program concept to being on-site to make it happen. - Manage project timelines, vendor relationships, logistics, and speaker coordination with precision. - Establish Mistral's presence in key local moments, from AI and cloud industry events to executive forums and closed-door roundtables. CRAFT THE KOREAN MARKETING STRATEGY - Develop and execute Mistral's field marketing strategy for Korea, translating global priorities into locally relevant programs. - Work closely with the local sales team to identify market opportunities, priority accounts, and the programs that can have the greatest commercial impact. - Own and optimize the Korean field marketing budget aligned to GTM objectives. - Establish a clear view of marketing performance, from engagement and account penetration through to pipeline and revenue contribution; analyze results, extract learnings, and iterate. BUILD TRUSTED RELATIONSHIPS WITH GOVERNMENT AND PUBLIC SECTOR - Create high-touch marketing programs for government and public sector audiences, including executive roundtables, VIP briefings, and delegation visits. - Help position Mistral as a credible and trusted partner in conversations around AI, technology sovereignty, and digital transformation. - Work closely with sales and leadership to create meaningful engagement with senior government and public-sector stakeholders. ACCELERATE STRATEGIC ENTERPRISE ACCOUNTS - Partner with the sales team to develop account-based marketing strategies across priority accounts, including the large conglomerates and regulated enterprises that define the Korean market. - Create highly targeted 1:1 and 1:few campaigns designed to open doors, deepen relationships, and accelerate complex, relationship-driven sales cycles. - Connect campaigns, events, content, and executive engagement into cohesive account strategies that move opportunities forward. SUPPORT THE LOCAL ECOSYSTEM - Develop joint marketing and go-to-market programs with strategic local partners, including Korean GSIs, cloud providers, and technology partners. - Work with partners to extend Mistral's reach and create new opportunities for customer engagement. - Identify new partnership opportunities that can strengthen Mistral's position in Korea. BRING KOREA'S VOICE TO MISTRAL - Represent the needs, insights, and opportunities of the Korean market within the global marketing organization. - Partner with Product Marketing and Demand Generation to adapt global messaging, campaigns, and assets for the local market, including Korean-language localization. - Bring a deep understanding of local customer needs, culture, regulations, and competitive dynamics to inform our global strategy. - Identify what is working in-market and turn those learnings into repeatable approaches. WHAT WE'RE LOOKING FOR MUST HAVE - 5+ years in field marketing (owned events, conference sponsorships, partner marketing, ABM). - Strong experience in the Korean market, with a deep understanding of its commercial and cultural dynamics; including how enterprise buying decisions are made and how relationships are built. - Enterprise B2B tech background, with an understanding of enterprise selling and B2B tech business models. - Experience marketing to enterprise, regulated, or public sector audiences, ideally with exposure to financial services, telecommunications, or government. - Experience creating high-touch executive programs such as roundtables, VIP briefings, customer events, or policy-focused engagements. - Strong understanding of account-based marketing, with the ability to build programs around strategic accounts and complex enterprise sales cycles. - Experience developing joint GTM or co-marketing programs with partners such as GSIs, telcos, cloud providers, or technology vendors. - Native-level Korean and professional fluency in English; able to represent Mistral confidently with senior audiences in both languages. - Strong hands-on project management experience and the ability to deliver in a fast-paced, high-growth environment. - Content creation skills, or the ability to collaborate with content and design teams. NICE TO HAVE - Experience in AI companies or marketing AI/infrastructure products. - Experience as a first-in-country or first-in-region marketing hire, building a function from scratch. FOUNDATIONAL SKILLS - Problem-solving and strategic thinking; able to translate business needs into an actionable field marketing plan. - Proactive, adaptable, hands-on. - Strong project management and creative thinking. - A strong commercial mindset: able to connect marketing activity to account engagement, pipeline, and business outcomes. - High ownership and low ego: comfortable creating structure where there isn't one, making decisions quickly, and taking responsibility for the outcome. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: United States Workplace: Remote Location: United States (Remote) Employment Type: Full-time Schedule: Full-time, 9 AM–5 PM EST Reports to: CEO (directly) · No direct reports Compensation: 90,000–110,000 gross annually Industry: DTC / E-commerce / Consumer Products About the Opportunity On behalf of our client, a growing US-based direct-to-consumer brand in the travel and everyday accessories space, we are looking for an experienced Affiliate & Creator Partnerships Lead to build and scale an in-house creator partnerships program. The brand has reached an annual revenue run rate exceeding $10M and is now bringing key marketing functions in-house. This is an opportunity to take ownership of creator partnerships from the ground up, building a scalable program that connects performance UGC, influencer collaborations, TikTok Shop affiliates and performance-driven creator partnerships with measurable business results. You will report directly to the CEO. The role has no direct reports: you lead the program and the creator relationships, not a team. We are looking for a hands-on professional who understands both the relationship-building and commercial sides of creator marketing. What You'll Do Creator Acquisition & Partnerships - Identify, evaluate, and recruit UGC creators, influencers, TikTok Shop affiliates, and long-term brand partners. - Build relationships with creators who align with the brand's audience, products, and commercial goals. - Manage personalized outreach, negotiations, onboarding, product seeding, fees, commissions, and content usage rights. - Develop repeat collaborations with high-performing creators. TikTok Shop & Affiliate Growth - Recruit and activate TikTok Shop affiliates to drive product discovery and sales. - Monitor affiliate engagement, conversions, revenue, and creator-level performance. - Identify opportunities to improve affiliate activation, retention, and repeat sales. - Build a reliable network of commercially productive affiliate partners. UGC Production & Campaign Management - Collaborate with the Creative Strategy team to translate approved creative briefs into actionable creator assignments. - Coordinate product samples, content production schedules, deliverables, revisions, and approvals. - Ensure content meets creative requirements and is delivered on time. - Manage content usage permissions and coordinate asset handoffs to the marketing team. Performance & Program Optimization - Track creator performance across content quality, affiliate sales, conversions, engagement, and partnership efficiency. - Identify top-performing creators and opportunities for repeat collaborations. - Use performance insights to improve creator selection, briefs, partnerships, and program investment. - Develop organized creator pipelines, reporting systems, and repeatable workflows. What We're Looking For - Proven hands-on experience managing creator partnerships, influencer marketing, or UGC programs within DTC or e-commerce brands. - Practical experience with TikTok Shop affiliate programs, including creator recruitment, activation, performance tracking, and growth. - Experience managing performance-focused UGC creators and content production for paid advertising. - Strong understanding of different creator partnership models, including paid UGC, influencer collaborations, affiliate commissions, and long-term partnerships. - Demonstrated ability to measure creator-level performance and translate results into actionable improvements. - Experience with creator outreach, negotiations, product seeding, deliverables, usage rights, and creator management tools. - Ability to build and manage organized creator pipelines and scalable partnership processes. - Strong communication, relationship management, analytical, and organizational skills. - A proactive, independent working style with the ability to take full ownership of a function. What Success Looks Like - A growing network of qualified, activated, and productive creators. - Strong affiliate engagement and measurable TikTok Shop sales contribution. - Consistent delivery of high-quality UGC assets for marketing campaigns. - Improved creator retention and repeat collaboration rates. - Clear performance reporting and data-driven partnership decisions. - A scalable, well-organized creator partnerships program. Why Join? - Build from the ground up: Take ownership of an in-house creator partnerships function and shape its processes. - One of the first in-house marketing hires: The brand is moving key marketing functions in-house, and you will help set how this function works from day one. - Direct access to the CEO: Report directly to the founder and contribute to decisions shaping the creator partnerships function. - Build alongside a new marketing team: Join creative strategy, social media, and paid media specialists as the company develops its in-house marketing capabilities. - A brand entering its next phase: The company is preparing to launch a new luggage line alongside its backpack and accessories range. - Make a measurable impact: Connect creator relationships with content performance and e-commerce growth. - Remote opportunity: Work remotely from anywhere in the United States. Hiring Process 1. Initial screening with OnHires 2. Interview with the CEO 3. Practical assessment 4. Assessment review with the CEO

Location: Netherlands At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. About the job *This is a 6-month paid internship We are looking for an intern to support Catawiki’s Communications team on a 6 month contract. As our Communications Intern, you will assist on Communications initiatives as well as on the general day-to-day running of the busy Catawiki press office. Reporting to our Communications Manager, this role calls for a versatile communicator who can confidently shift between researching timely topics, drafting compelling press materials—including pitches and press releases—and supporting proactive media outreach. You’ll play a key role across a broad range of projects, from company announcements and data-driven stories to object-focused communications, helping craft narratives that resonate with media and diverse audiences. Using data in storytelling, reporting on daily coverage and supporting the day-to-day management of the company's corporate social channels are also part of the role. What you’ll do Managing the press monitoring routine, tracking the coverage generated on a daily, monthly and project based basis Managing the press newsrooms, uploading all relevant content in a timely manner Managing our corporate social media channel (LinkedIn) Support the Comms team with writing and distributing news releases and media pitches, as well as drafting interview briefings and FAQs, helping to secure top tier media coverage for Catawiki Support in the handling of media enquiries, including involving relevant team members and supporting on any information required Support with research on various topics, ideation / brainstorming sessions and proactive communications campaigns across consumer and corporate General support to the team on day-to-day logistics, such as meeting arrangements, general operations, meeting minutes, reporting, etc. Support with the daily management of our PR agencies across 8 European markets Assisting on reactive media issues management if needed, including the support on developing statements Who you are In order to be considered for this internship, you need to be registered as a student in a Dutch university during the entire internship period. A tri-party agreement will be requested. Studying communications, journalism or PR - previous comms work experience at a media outlet, PR agency or brand is a plus Excellent writing skills (English) and strong verbal communication skills - essential Knowledge of a wide range of new and traditional media and social media outlets  – essential Competent on Microsoft Office - Word, Excel and PowerPoint - G Suite - essential Incredibly passionate about our mission and goals Creativity, an innovator and an ability to think big Hard working, hands-on and pressure resistant. Can-do attitude and willingness to roll up your sleeves, dive deep and get the job done in a fast changing environment Bilingual in French, Italian, German, Dutch or Spanish is a plus Where you’ll be This role is based in Amsterdam, the Netherlands, with remote working 3 days a week. Why You'll Love Working with Us Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business. Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. A culture of connection defines us . We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work. Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ” . We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location. Our Offices and Way of Working Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based. Interested? Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles. We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team

Location: United States Workplace: Remote Location: Remote, United States Commitment: Full-time, 9 AM–5 PM EST Engagement: Senior independent contractor Compensation: Fee negotiated based on experience and engagement model Works directly with: CEO About Our Client Our client is a growing US-based direct-to-consumer brand in the travel and commuter accessories space, with a revenue run rate exceeding $10M. The company sells backpacks, carry-on gear and accessories through Shopify and TikTok Shop. The company is building its internal marketing function, with paid acquisition as one of its key growth pillars. Its primary paid channels are Meta and TikTok. The Role You will own hands-on paid acquisition across Meta and TikTok. This is an operator role: you personally manage advertising accounts, make budget and optimization decisions, and turn creative performance data into clear direction for the Creative Strategy Lead. This is not a people-management position. You are expected to remain directly involved in campaign execution, optimization and performance analysis. You will work closely with Creative Strategy. They lead concepts, briefs and the cross-channel creative roadmap. You own account structure, delivery, asset-level analysis and testing execution. Together, you review results and decide what to iterate, scale or stop. Responsibilities Paid Media Strategy and Account Ownership - Develop and execute DTC acquisition strategy, campaign architecture and channel allocation across Meta and TikTok. - Independently make and own campaign and optimization decisions within approved budgets. Creative Performance Analysis and Testing - Analyze performance at the individual creative level: hooks, formats, messages, concepts, fatigue, delivery patterns and conversion outcomes. - Design and execute rigorous creative tests: isolate variables, document hypotheses and results, identify scalable winners. - Provide specific, evidence-based recommendations to Creative Strategy. Budget Management and Profitable Scaling - Allocate and scale spend with discipline against CAC, ROAS, MER, new-customer acquisition and contribution margin. - Understand how creative quality affects account efficiency and scaling capacity. Campaign Execution, Diagnosis and Recovery - Launch and optimize campaigns, bidding, automation, pacing and experiments. - Diagnose underperformance, including creative fatigue, offer or landing-page issues, tracking limitations and delivery shifts. - Develop and execute recovery plans, measure outcomes and apply learnings to future campaigns. Platform Expertise - Stay current on meaningful changes in Meta and TikTok advertising systems, including Meta Andromeda and evolving automated campaign and creative-delivery capabilities. - Evaluate the operational impact of these changes, test useful adaptations and explore additional channels when performance data supports expansion. Requirements - Personally managed at least $500K per month in DTC/e-commerce paid media spend, directly making budget allocation and optimization decisions. $1M+ per month under direct control is preferred. - Proven expertise in creative-performance analysis and testing at scale, including asset-level patterns, creative fatigue, diversification, test design and commercial impact. - Hands-on Meta and TikTok expertise, including current delivery, attribution, bidding and automation systems. - Practical understanding of Meta Andromeda and the ability to adapt campaign structure, creative testing and optimization strategies to platform changes. - Demonstrated ability to maintain acceptable acquisition efficiency while scaling, with strong command of CAC, ROAS, MER and contribution margin. - Documented examples of performance decline, root-cause diagnosis and recovery, including creative-driven interventions. - Experience translating paid-media findings into actionable creative recommendations while collaborating with a separate creative-strategy owner. - Independent DTC commercial judgment and repeatable campaign and testing systems. - Based in the United States. How Success Is Measured - Testing quality and throughput: Clear hypotheses, meaningful variations, documented outcomes and evidence-based decisions to iterate, scale or stop. - Creative contribution: Identifying winners, detecting fatigue, improving the creative mix and connecting asset-level learning to business results. - Budget ownership and economics: Disciplined allocation and scaling evaluated through CAC, MER, ROAS and contribution margin in context. - Performance recovery: Timely root-cause diagnosis, decisive corrective action and measurable results. - Platform mastery: Informed adoption or rejection of meaningful Meta and TikTok changes. Why This Role - Own meaningful DTC media investment across Meta and TikTok, with real responsibility for performance decisions at scale. - Work directly with the CEO and Creative Strategy, turning creative testing and platform insights into commercially effective acquisition. - Contribute to the development of a growing consumer brand's marketing function. - Explore new acquisition channels when the evidence supports expansion. Hiring Process 1. Initial screening with OnHires 2. Interview with the CEO 3. Practical assessment 4. Assessment review with the CEO

Location: Remote, Europe; Remote, Global; Remote, Ukraine Hi! We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services. We are currently looking for a User Acquisition Manager to join our project Brainer , which is building a comprehensive online platform for measuring, training, and systematically developing human cognitive abilities. Brainer is a digital space for those who want to think faster, deeper, and more effectively. It brings together: brain quizzes; brain games; puzzles; courses and educational modules. What will be in your focus: Planning, launching, and scaling Meta advertising campaigns with a focus on sustainable growth and profitability. Managing campaign structure, budgets, bidding strategies, and audience segmentation to maximize performance. Analyzing campaign performance and identifying growth opportunities based on data rather than assumptions. Working closely with the Creative Marketing Manager to generate, test, and iterate ad creatives. Running A/B tests across creatives, audiences, placements, and campaign strategies. Monitoring and optimizing key performance metrics such as CPA, ROAS, CTR, CVR, Retention, and LTV. Collaborating with analytics and product teams to improve attribution, tracking, and overall acquisition efficiency. Keeping up with Meta platform updates, industry trends, and testing new acquisition opportunities. Moving fast, making data-driven decisions, and continuously improving campaign performance. Testing new paid acquisition channels (e.g. Snapchat, TikTok, AppLovin, and emerging platforms) to identify scalable growth opportunities. You are our perfect match if: 1+ year of hands-on experience managing Meta Ads for product companies or startups with subscription products. Proven track record of scaling performance marketing campaigns with measurable business results. Strong analytical mindset and confidence working with performance metrics (CPA, ROAS, CTR, CVR, Retention, LTV, etc.). Experience running structured A/B tests and making optimization decisions based on data. Ability to work independently, prioritize tasks, and take ownership of results. Experience with Snapchat Ads, TikTok Ads, or AppLovin will be a strong advantage. Proactive, self-motivated, and results-oriented. English level B1+. Nice to have: Experience with Snapchat Ads, TikTok Ads, AppLovin, Google Ads, or other paid acquisition channels. Familiarity with attribution and analytics tools (GA4, Amplitude, Tableau, etc.). Experience collaborating closely with creative teams and providing data-driven creative feedback. Basic copywriting skills for ad creatives and testing hypotheses. Experience using AI tools to improve campaign management, creative ideation, or workflow efficiency. The stages you’ll go through: Stage 1. Pre-screen. Stage 2. Interview. Stage 3. Test task (if needed). Stage 4. Final interview with the CEO. Stage 5. Reference check. Stage 6. Job Offer. For comfortable work, we offer: Support for your self-realization and career growth: both vertical and horizontal development, opportunities to work across different niches, and compensation for external courses and conferences. Flexible working hours (you can start your workday anytime between 8:00 and 11:00 AM Kyiv time). An office in Kyiv, coworking spaces in Lviv and Warsaw, or the option to work remotely — the choice is yours. 28 working days of paid vacation per year, up to 30 days of sick leave with medical confirmation, plus all public holidays. Care for your health: medical insurance, a Mental Health program, and compensation for therapy sessions. Ukrainian Victory Support program and other meaningful social initiatives. Gifts for special occasions in your life and career. Quarterly team buildings (online or offline). Equipment compensation during blackouts. Maximum support in challenging life situations. If you’re driven by the challenge of building outstanding products, send us your CV — let’s get to know each other!

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Engineering Manager on GitLab's Authentication team, you'll build and lead a team of engineers in Bangalore who own how users, applications, tokens, and artificial intelligence (AI) agents sign in to GitLab. At GitLab, we see our team as our product. You'll need to be technically credible in authentication protocols such as OAuth 2.0, OpenID Connect (OIDC), and Security Assertion Markup Language (SAML). Your main focus will be hiring well, growing your engineers, and helping the team deliver on commitments that other parts of GitLab depend on. You'll guide your team's work on OAuth across Cells, global identities, token consolidation, and moving authentication out of the Ruby on Rails monolith onto GATE, GitLab's new authentication and authorization platform. You'll manage these multi-quarter programs with fixed deadlines and many dependent teams. What you'll do Hire, onboard, and grow a team of senior and intermediate engineers in Bangalore, working with talent acquisition during a high-volume hiring period. Own delivery for your team's part of the authentication roadmap: plan in milestones, track risks early, and communicate clearly when a date is at risk and what would change it. Work with your Staff Engineer and Product Manager to turn architecture decisions into shippable, feature-flagged increments. Protect your team's focus. Manage requests from other teams through one intake path, and make trade-offs visible to leadership. Coordinate with the GATE Core, GATE Infra, Authorization, and Tenant Scale (Cells and Organizations) teams across India, Europe, and the Americas. Make sure the team runs what it builds, including on-call coverage, incident response for authentication issues, rate limits, and production readiness for new services. Build a team culture where security comes first, decisions are written down, and code review is thorough and kind. Give clear, regular feedback, run career conversations, and handle performance issues early. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Significant experience as an engineering manager of backend or platform teams, including hiring and growing senior engineers. A background as an engineer in identity, authentication, or security systems, with enough depth in OAuth 2.0, OIDC, SAML, and JSON Web Tokens to review designs and ask probing questions. Experience delivering complex, multi-team programs against fixed dates, including migrations that must not disrupt existing customers. Experience running production services, including on-call coverage, incident response, and reliability work. Working knowledge of Ruby on Rails or Go. Experience building a new team or growing one quickly while keeping the hiring bar high. Clear, concise written English and comfort leading a team in an all-remote, asynchronous company across time zones. About the team We're part of the Security Platform stage, alongside Authorization, GATE Core, GATE Infra, Secrets Manager, and other security teams. You'll partner closely with our existing Authentication engineers in Europe and the Americas. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Seoul, South Korea About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers We’re seeking a creative and driven Regional Marketing Manager (Korea) to work with the Asia Growth & Marketing Team. You’ll be responsible for creating effective and engaging demand-gen and lead-gen marketing programs to help build pipeline and brand awareness in the Korea region. This role will be based out of Korea. You’ll be the voice of our brand and will be in a unique position to influence our conversations with potential customers. You will be involved in planning and executing in-person and virtual events (Webinars, Customer Events… etc.), account based marketing, content creation, community-building and digital marketing. This exciting opportunity will tap into your strong project management, attention to detail, analytical, and interpersonal skills to drive the success of our marketing programs. You will also be responsible to: Responsibilities Build and accelerate sales pipeline through demand generation programs and multi-channel integrated campaigns—including personalised campaigns for strategic accounts—partnering with Sales, SDRs, and Customer Success to drive pipeline, accelerate deals, and expand accounts. Lead the end-to-end development of strategic account-based marketing initiatives targeting key enterprise prospects Research and identify industry-leading third-party publications and partners to drive new logos, thought leadership, and brand awareness, finding innovative ways to reach target audiences. Own field marketing and events end-to-end—virtual and in-person events, Workato flagship conferences (e.g., WoW), ancillary events, and major regional trade shows—from concept and planning through execution, logistics, vendors, speakers, and post-event follow-up. Develop and manage landing pages, microsites, and tailored content assets (case studies, business cases) in partnership with content and design. Deliver compelling, audience-centric content—blog articles, social posts, videos, storyboards, email copy, banner ads, and presentations—that turns complex concepts into messages tailored to different channels, personas, and funnel stages. Manage campaign budgets with a rigorous focus on ROI; monitor, report, and continuously improve performance metrics. Own end-to-end planning, execution, and optimisation of integrated digital campaigns across paid search, paid social (LinkedIn, Meta, Youtube), display, email, SEO, GEO, and content syndication. Collaborate with cross-functional teams (Product Marketing, Sales, Customer Success) to ensure messaging and deliverables align with strategy. Support localisation for the Korea market. Requirements Qualifications / Experience / Technical Skills Has a Communications / Business / Marketing Degree / Diploma, or 5+ years relevant experience from previous employment. Experience with coordinating events (live and virtual), and virtual event platforms (Zoom Webinars etc.) is required. Knowledge of, and interest in producing content for different channels, e.g. websites, blogs, social media, video platforms. Experience with writing for and marketing to a B2B technical audience is a plus. Knowledge of video editing or design software is not necessary but will be an advantage. Exceptional command of English and Korean, and excellent copywriting and presentation skills. Ability to project manage multiple, simultaneous marketing programs across regional markets. Strong project management experience required. Some travel will be required for this role as it oversees regional Asian markets. Hands-on experience building AI-powered workflows/projects to streamline content creation, campaign production, or marketing operations — not just using AI as a writing aid, but designing repeatable systems that improve team output and speed. Soft Skills / Personal Characteristics Detail-oriented, hands-on attitude, strong execution and project management skills. Excellent interpersonal skills, high energy, and enthusiasm, team-oriented, strong cross-group collaborator Function independently, be self-directed and can thrive in a fast-paced environment. Self-starter with the ability to drive projects from inception to completion. (REQ ID: 3001)

• Develop and execute overall marketing and brand strategies. • Lead digital, social media, PR, campaigns, and brand activations.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Associate Customer Success Manager to retain and grow a dedicated book of customers. This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor. - Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through. - Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems. - Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Customer-facing internships or jobs are a plus. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there. This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS. - Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live. - Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor. - Juggle multiple customers and projects at once, and prioritize based on impact. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 2-5 years in solutions engineering, sales engineering, technical consulting, or another technical customer-facing role at a SaaS company. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Implementation Specialist to get customers live and seeing results fast, then keep them growing. Here, implementation doesn't end at go-live. You stay with your customers through renewal and expansion as their trusted advisor. This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Lead onboarding and implementation end to end: kickoff, ATS integration, configuration, training, and launch. - Get customers to their first measurable outcome fast, then build the next workflows, AI agents, and automations that grow their results. - Stay on after launch as their single point of contact and trusted advisor, with a proactive cadence of prepared calls, clear agendas, and mutual success plans through renewal and expansion. - Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience training people or setting up software for a team is a plus. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.