Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
Hybrid (3 days per week in the London office required)
Individual contributor role
Every day, millions of customer transactions flow through our platform. Our challenge is to make payments effortless for genuine customers while preventing fraud, abuse, and financial loss.
As the Senior Strategy & Operations Manager for Payments Risk & Fraud, you'll own one of our most commercially important problem spaces. You'll define the strategy for payment fraud, promotions abuse, cash risk, and chargebacks – balancing customer experience, growth, and profitability.
This is an end-to-end ownership role. You'll identify opportunities, shape strategy, influence product and engineering roadmaps, partner with data science to improve detection models, and work closely with Finance and Payments to protect revenue while enabling sustainable growth.
If you enjoy solving ambiguous, high-impact business problems using data, technology, and cross-functional leadership, we'd love to hear from you.
What You'll Own
Defining our Payments Risk Strategy
Own the strategy and roadmap for payment fraud, promotions abuse, cash risk, and disputes across multiple markets.
Identify emerging risks, prioritise investments, and continuously evolve our controls to protect customers and the business while supporting growth.
Driving Commercial Performance:
Own the key business metrics that matter, including:
Fraud losses
Chargeback rates
Payment approval rates
Promotions efficiency
Recovery rates
False positive rates
Evaluate trade-offs between risk, customer experience, and conversion to maximise long-term profitability
Building Data-Driven Solutions
Use data to understand fraud trends, uncover new opportunities, and measure impact.
Partner closely with Data Science to improve fraud models, optimise decisioning, and reduce false positives.
Develop executive reporting and dashboards that provide clear visibility into business performance and emerging risks.
Leading Cross-Functional Execution
Work closely with Product, Engineering, Finance, Marketing, Fraud Operations, Payments, and external partners to deliver strategic initiatives.
Influence roadmaps, align stakeholders, and ensure our fraud capabilities continue to scale with the business.
Represent Payments Risk across senior leadership discussions and drive alignment on priorities and investment decisions.
Improve our Payments Ecosystem
Partner with payment providers, acquirers, and card networks to improve payment performance, optimise dispute outcomes, and maintain compliance with scheme requirements.
Continuously improve operational processes through automation, tooling, and scalable controls.
What We're Looking For
We're looking for someone who combines strategic thinking with strong analytical skills and enjoys solving complex business problems.
You'll likely have experience in payments, fraud, fintech, marketplaces, financial services, or another fast-paced, data-driven environment.
You'll bring:
Experience owning complex fraud, payments, risk, or trust & safety initiatives with measurable commercial impact.
Strong analytical skills, including SQL and data-driven problem solving.
Experience developing business cases and influencing investment decisions.
A track record of leading cross-functional initiatives across Product, Engineering, Finance, and Data Science.
The ability to translate complex data into clear recommendations for senior stakeholders.
Strong commercial judgement and an ability to balance growth, customer experience, and risk.
Experience with payment fraud, chargebacks, promotions abuse, or card payment ecosystems is highly desirable.
You'll thrive here if you...
Think like an owner and enjoy accountability
Love solving ambiguous, high-impact business problems
Are equally comfortable analysing data and influencing senior stakeholders
Enjoy working across multiple teams to turn ideas into execution
Balance customer experience with commercial outcomes
Continuously challenge the status quo and look for better ways of working
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission.
We’re looking for a Senior Manager, Corporate Services Sourcing to join our team. This is a remote role based in Europe (preferred hubs: London, Berlin, Copenhagen, or Helsinki). In this role, you’ll help us lead the Corporate Services Sourcing team for the Deliveroo and Wolt brands, driving strategic category management and delivering commercial value across a multi-million-pound indirect spend portfolio.
Get to know our
Finance
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Global Sourcing team within our Global Procurement organization, reporting into the Director, Head of Global Strategic Sourcing. You will lead a team of five (5) managing a broad portfolio across EMEA (including Professional Services, Global Security, Facilities/Real Estate, BPO, HR/Benefits, and Contingent Workforce), while partnering with the DoorDash Corporate Services team to capture global enterprise synergies.
Here’s what your day-to-day might look like:
Category Strategy & Leadership
Lead and develop a high-performing sourcing team
of five, setting clear goals, driving accountability, and building capability across the Corporate Services portfolio.
Build and execute multi-year category strategies
that increase category maturity, optimise total cost of ownership (TCO), and unlock value beyond traditional cost savings.
Partner with DoorDash sourcing leads
to align global category strategies, leverage enterprise scale across brands, and capture cross-regional synergies.
Execution & Supplier Management
Own the end-to-end sourcing lifecycle
for high-stakes corporate procurement, including data analysis, RFx creation, proposal evaluation, and complex contract negotiations (MSAs/SOWs).
Act as a trusted advisor and escalation point
for executive stakeholders across G&A functions (Finance, Legal, HR, Security) and core business lines.
Establish best-in-class supplier ecosystems
, tracking performance, SLAs, and supplier risk while embedding ethical and sustainable sourcing (ESG) practices.
Contribute to procurement transformation initiatives
, championing new tooling, AI-driven sourcing workflows, and continuous process improvements.
What You’ll Need to Thrive
Essential
Significant experience in Corporate Services Sourcing
, with a proven track record of developing and executing strategic category plans across indirect spend categories.
Demonstrated people management capability
, with experience leading, mentoring, and developing high-performing sourcing professionals.
Strong commercial and negotiation acumen
, with proven ability to structure and negotiate complex commercial agreements (MSAs, SOWs) and utilise TCO modelling.
Exceptional stakeholder engagement and communication skills
, capable of influencing senior leaders, managing matrixed business partners, and driving cross-brand collaboration.
Deep risk management expertise
, including third-party risk assessments, contract governance, and mitigation strategies within multi-jurisdictional environments.
Nice to Have
Experience working within the technology sector or high-growth, fast-paced marketplace environments.
Proficiency with modern procurement and CLM platforms (e.g., Coupa, NetSuite, Pivot) and enthusiasm for applying AI tools in day-to-day sourcing workflows.
Experience operating across European markets and diverse regulatory/legal structures.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Senior National Account Manager to join our UKI team. In this role, you’ll manage the daily relationship with a portfolio of our largest restaurant partners, using data-driven insights to grow their sales and help them achieve operational excellence.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the National Accounts team. Working with partners of this scale means you will often tackle challenges that Deliveroo is facing for the first time, directly shaping the future of how we collaborate with the world's largest food brands.
Here’s what your day-to-day might look like:
Strategic Relationship Management:
Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews.
Data-Driven Insight:
Monitor and analyse partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve.
Consultative Growth:
Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels.
Operational Training:
Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting.
Regional Collaboration:
Partner with regional Commercial Managers to identify and prioritise growth opportunities across specific UK zones.
Marketing Integration:
Work with restaurant marketing counterparts to design and deliver campaigns that create long-term value for both the partner and Deliveroo.
Cross-Functional Advocacy:
Identify opportunities to deepen relationships by involving and working with Deliveroo’s Marketing, Operations, and Product teams.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Partnership Expertise:
Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment.
Analytical Rigour:
The ability to manage large datasets and translate them into clear, applicable insights that drive business decisions.
Communication & Influence:
Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders.
Operational Agility:
A proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced setting.
Collaborative Mindset:
A team player who can work across functions to deliver complex, multi-layered projects.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Senior Product Manager to join our London team. In this role, you’ll help us expand our on-demand grocery and retail offering, building a trusted shopping experience that customers rely on for their everyday local commerce needs.
What You’ll Be Doing
You’ll be joining the New Verticals team. New Verticals is Deliveroo’s business for on-demand grocery and retail: expanding what customers can buy on Deliveroo beyond restaurants, from everyday essentials to products from well-known brands and local stores. It’s a key growth area for the company, focused on building a trusted, repeatable shopping experience.
Here’s what your day-to-day might look like:
Own high-impact growth problems end-to-end, identifying opportunities across the customer lifecycle—from acquisition and activation to retention and monetisation.
Lead cross-functional teams across Engineering, Data Science, Design, and Commercial to align on priorities and drive execution from concept to launch.
Partner with Customer Research to uncover barriers to transaction and translate those insights into high-conviction growth bets.
Design and run controlled experiments to understand how affordability and selection influence behaviour, validating hypotheses through data.
Drive alignment and trade-offs by balancing customer experience with unit economics and marketplace dynamics, communicating clearly to senior stakeholders.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proven ability to solve complex problems, with a knack for asking the right questions and translating ambiguity into actionable roadmaps.
High analytical fluency and significant experience being data-savvy, with the ability to diagnose performance drivers and partner effectively with Data Science.
Demonstrated ownership of high-velocity execution, maintaining a sharp eye for detail in an environment where impact is paramount.
Strong stakeholder management skills, with experience navigating trade-offs across diverse disciplines like Marketing, Operations, and Engineering.
A growth mindset and the resilience to learn fast, adapt to failures, and keep moving forward in a highly experimental environment.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
We are looking for a detail oriented and structured Sales Operations Analyst to own Sales Lead Data Quality, ensuring the accuracy, cleanliness, and completeness of our lead pipeline before it is handed over to the Sales team.
This role is critical to improving lead quality, increasing sales productivity, and minimizing time spent on invalid or duplicate records. You will serve as the first layer of validation, ensuring the team focuses only on high quality, verified opportunities that are ready for outreach.
What You’ll Be Adding
Here’s what your day-to-day might look like:
Validate and clean large lead datasets sourced from external and internal sources
Identify and remove duplicate, invalid, or outdated records to ensure high quality lead pool and ensure relevant CRM updates are made in a timely manner
Conduct periodic checks of CRM hygiene and lead on ensuring data hygiene is maintained
Support the commercial team on ad‑hoc requests, with a focus on improving productivity, data enrichment and help enhance the customer experience
Provide basic reporting on lead pool quality and validation status
What You’ll Need to Thrive
UAE National (Emirati)
Based in Dubai
Strong attention to detail and high level of accuracy
Structured, organized, and process driven
Analytical mindset with the ability to spot inconsistencies in data
Comfortable working with Google Sheets or Excel including formulas and data manipulation
Able to manage repetitive tasks while maintaining quality
Fluent in English
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
Hybrid (3 days per week in the London office required)
Individual contributor role
Fraud is constantly evolving. As our business grows, so do the ways bad actors seek to exploit our products, promotions, and operations.
As the Senior Strategy & Operations Manager for Emerging Fraud & Abuse, you'll lead the discovery, investigation, and mitigation of new and evolving abuse vectors across our platform. Your mission is to identify risks before they become systemic, working across Product, Engineering, Data Science, Operations, Legal, and Policy to design scalable solutions that protect our customers, partners, and business.
This isn't a role focused on running existing fraud programmes. It's about identifying what's next.
You'll combine deep analytical thinking with strategic problem solving to uncover emerging threats, quantify business impact, influence product strategy, and build new controls that keep us ahead of increasingly sophisticated fraudsters.
If you enjoy solving ambiguous problems, following the data, and building solutions where no playbook exists, we'd love to hear from you.
What You'll Do
Identify Emerging Abuse
Proactively identify new fraud patterns, abuse trends, and vulnerabilities across our products, customer journeys, and operational processes.
Investigate anomalies, understand attacker behaviours, and translate observations into actionable mitigation strategies.
Continuously scan for evolving risks, whether driven by organised fraud, policy loopholes, technological change, or new product launches.
Build the Strategy
Define the roadmap for emerging fraud prevention across the business.
Prioritise risks based on customer impact, financial exposure, operational complexity, and strategic importance.
Develop business cases that influence investment in tooling, automation, machine learning, and product improvements.
Turn Insights into Action
Lead complex investigations to understand how abuse occurs and where existing controls can be strengthened.
Partner with Product, Engineering, and Data Science to design scalable prevention mechanisms rather than tactical fixes.
Establish metrics that measure both emerging risk and the effectiveness of mitigation strategies.
Drive Cross-Functional Execution
Act as the central point of coordination between Fraud, Product, Engineering, Trust & Safety, Customer Operations, Legal, Finance, and Data Science.
Influence roadmaps to ensure fraud prevention is embedded into product development from the earliest stages.
Support major product launches by identifying potential abuse scenarios and recommending preventative controls.
Build Organisational Capability
Develop frameworks for identifying, prioritising, and responding to emerging threats.
Improve how intelligence is shared across teams to ensure new attack patterns are detected and mitigated quickly.
Help foster a culture of proactive fraud prevention across the organisation.
What We're Looking For
We're looking for someone who thrives in ambiguity and enjoys solving complex, high-impact business problems.
You'll likely come from fraud, trust & safety, cybersecurity, payments, marketplaces, fintech, consulting, or another analytical environment where you've been responsible for identifying and solving new risks.
You'll bring:
Experience investigating complex fraud, abuse, or operational risk problems
Strong analytical skills with SQL and the ability to work comfortably with large datasets
A structured approach to solving ambiguous problems with limited information
Experience influencing Product, Engineering, and Data Science teams without direct authority
The ability to translate technical findings into clear business recommendations
Strong commercial judgement and an understanding of balancing customer experience with risk mitigation
Experience in experimentation, machine learning, fraud detection, marketplace integrity, or trust and safety is advantageous but not essential
You'll thrive here if you...
Love solving problems that don't have an obvious answer
Are naturally curious and enjoy uncovering hidden patterns in data
Think like both an investigator and a strategist
Can connect technical detail with commercial impact
Influence through evidence rather than hierarchy
Stay ahead of emerging technologies and evolving fraud techniques
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a pragmatic, business-minded Head of Legal to build and lead our legal function through our next stage of growth.
As Tailscale’s senior legal leader, you’ll partner with executives and teams across the company to navigate complex legal and business considerations, manage risk, and build the capabilities needed to support a growing, globally distributed technology company.
This is an opportunity to shape how Legal operates at Tailscale. You’ll establish priorities, advise on important company and product decisions, and determine the right combination of internal talent, outside counsel, processes, and systems to support the business. An early priority will be strengthening our commercial legal capabilities, including hiring a dedicated leader to own contracts and help scale our approach to commercial transactions.
You may already lead a broad legal organization, or you may be an experienced legal leader who has taken on progressively greater responsibility and is ready to step into the top legal role for the first time.
Key Responsibilities
Build and evolve the strategy, priorities, operating model, and team for Tailscale’s legal function.
Serve as a trusted advisor to executives and cross-functional leaders, translating legal complexity into clear, practical business guidance.
Help leaders identify material risks, evaluate tradeoffs, and move forward with appropriate safeguards.
Partner with Product, Engineering, Security, Sales, Finance, People, Operations, Marketing, and other teams on company priorities.
Advise across a range of matters that may include corporate governance, product development, open-source software, intellectual property, privacy, data, AI, security, employment, commercial relationships, compliance, and international operations.
Build scalable legal processes, policies, systems, and decision-making frameworks without creating unnecessary complexity.
Determine which legal capabilities should be developed internally, delegated to future team members, or supported by outside counsel.
Hire and empower legal team members, including building a dedicated commercial legal capability.
Select and manage outside counsel across the countries where Tailscale operates, balancing expertise, responsiveness, cost, and business impact.
Coordinate guidance across jurisdictions and translate local requirements into practical, consistent company practices.
Support strategic partnerships, corporate initiatives, and other business-critical matters as Tailscale continues to grow.
Anticipate emerging legal and regulatory developments and help the company prepare for what comes next.
What We Are Looking For
Significant legal experience, including meaningful in-house experience within a technology company and a track record of helping legal functions scale in startup or high-growth environments.
A law degree and active membership in at least one applicable bar or equivalent authorization to practice law.
Progressive growth in the scope, complexity, ownership, and influence of your work.
Broad business judgment and the ability to navigate legal issues beyond a single area of specialization.
Experience advising executives and senior leaders on complex or consequential decisions.
The ability to understand business goals, identify material risks, and recommend practical paths forward.
Experience partnering effectively with technical, operational, and commercial teams.
Familiarity with the legal considerations facing a growing software or technology company.
Experience working with outside counsel and turning specialized advice into clear recommendations for the business.
A track record of building or improving legal capabilities, teams, programs, processes, or areas of practice.
Strong communication skills and the ability to make complex issues understandable to different audiences.
Sound judgment, curiosity, and the confidence to challenge constructively when needed.
Comfort operating in ambiguity and moving between strategic leadership and hands-on execution.
Admission and good standing with at least one applicable state, provincial, or other recognized bar association.
Nice to Have
We do not expect candidates to bring experience in every area below. Relevant experience may include:
Developer tools, infrastructure, cloud, networking, cybersecurity, data, or another technically complex software environment.
Open-source software, licensing, developer ecosystems, APIs, integrations, marketplaces, or technology partnerships.
Product counseling, privacy, data governance, cybersecurity, intellectual property, or emerging technology.
AI-enabled products or the use of AI within company operations.
Cloud, on-premises, self-hosted, or hybrid software offerings.
Data residency, sovereignty, localization, or cross-border data considerations.
Supporting employees or business operations across multiple countries.
Corporate governance, financing, strategic transactions, or board-related matters.
Building or scaling a legal function within a growth-stage company.
Hiring, developing, or leading in-house legal professionals.
How You’ll Work
At Tailscale, Legal is a thoughtful and pragmatic partner. You’ll seek to understand the goals behind the work, help teams evaluate tradeoffs, and build frameworks that enable people to make sound decisions with increasing independence.
You’ll thrive in this role if you enjoy building, are curious about technical products, and want to shape a legal function as the company grows. You know when to engage directly, when to bring in specialized expertise, and when to empower others to lead.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$223,000
—
$319,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a pragmatic, business-minded Head of Legal to build and lead our legal function through our next stage of growth.
As Tailscale’s senior legal leader, you’ll partner with executives and teams across the company to navigate complex legal and business considerations, manage risk, and build the capabilities needed to support a growing, globally distributed technology company.
This is an opportunity to shape how Legal operates at Tailscale. You’ll establish priorities, advise on important company and product decisions, and determine the right combination of internal talent, outside counsel, processes, and systems to support the business. An early priority will be strengthening our commercial legal capabilities, including hiring a dedicated leader to own contracts and help scale our approach to commercial transactions.
You may already lead a broad legal organization, or you may be an experienced legal leader who has taken on progressively greater responsibility and is ready to step into the top legal role for the first time.
Key Responsibilities
Build and evolve the strategy, priorities, operating model, and team for Tailscale’s legal function.
Serve as a trusted advisor to executives and cross-functional leaders, translating legal complexity into clear, practical business guidance.
Help leaders identify material risks, evaluate tradeoffs, and move forward with appropriate safeguards.
Partner with Product, Engineering, Security, Sales, Finance, People, Operations, Marketing, and other teams on company priorities.
Advise across a range of matters that may include corporate governance, product development, open-source software, intellectual property, privacy, data, AI, security, employment, commercial relationships, compliance, and international operations.
Build scalable legal processes, policies, systems, and decision-making frameworks without creating unnecessary complexity.
Determine which legal capabilities should be developed internally, delegated to future team members, or supported by outside counsel.
Hire and empower legal team members, including building a dedicated commercial legal capability.
Select and manage outside counsel across the countries where Tailscale operates, balancing expertise, responsiveness, cost, and business impact.
Coordinate guidance across jurisdictions and translate local requirements into practical, consistent company practices.
Support strategic partnerships, corporate initiatives, and other business-critical matters as Tailscale continues to grow.
Anticipate emerging legal and regulatory developments and help the company prepare for what comes next.
What We Are Looking For
Significant legal experience, including meaningful in-house experience within a technology company and a track record of helping legal functions scale in startup or high-growth environments.
A law degree and active membership in at least one applicable bar or equivalent authorization to practice law.
Progressive growth in the scope, complexity, ownership, and influence of your work.
Broad business judgment and the ability to navigate legal issues beyond a single area of specialization.
Experience advising executives and senior leaders on complex or consequential decisions.
The ability to understand business goals, identify material risks, and recommend practical paths forward.
Experience partnering effectively with technical, operational, and commercial teams.
Familiarity with the legal considerations facing a growing software or technology company.
Experience working with outside counsel and turning specialized advice into clear recommendations for the business.
A track record of building or improving legal capabilities, teams, programs, processes, or areas of practice.
Strong communication skills and the ability to make complex issues understandable to different audiences.
Sound judgment, curiosity, and the confidence to challenge constructively when needed.
Comfort operating in ambiguity and moving between strategic leadership and hands-on execution.
Admission and good standing with at least one applicable state, provincial, or other recognized bar association.
Nice to Have
We do not expect candidates to bring experience in every area below. Relevant experience may include:
Developer tools, infrastructure, cloud, networking, cybersecurity, data, or another technically complex software environment.
Open-source software, licensing, developer ecosystems, APIs, integrations, marketplaces, or technology partnerships.
Product counseling, privacy, data governance, cybersecurity, intellectual property, or emerging technology.
AI-enabled products or the use of AI within company operations.
Cloud, on-premises, self-hosted, or hybrid software offerings.
Data residency, sovereignty, localization, or cross-border data considerations.
Supporting employees or business operations across multiple countries.
Corporate governance, financing, strategic transactions, or board-related matters.
Building or scaling a legal function within a growth-stage company.
Hiring, developing, or leading in-house legal professionals.
How You’ll Work
At Tailscale, Legal is a thoughtful and pragmatic partner. You’ll seek to understand the goals behind the work, help teams evaluate tradeoffs, and build frameworks that enable people to make sound decisions with increasing independence.
You’ll thrive in this role if you enjoy building, are curious about technical products, and want to shape a legal function as the company grows. You know when to engage directly, when to bring in specialized expertise, and when to empower others to lead.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$298,820
—
$427,460 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote, USA
Workplace: remote
Job Title:
VP, Product Delivery & Growth - AI
Location:
USA - Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization.
The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Required Skills & Qualifications:
12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above.
Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution.
Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn.
Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services.
Experience leading leaders, including hiring, developing, and scaling teams through organizational change.
Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs.
Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices.
Preferred Experience:
Background in post-acute care, senior care, or payer-provider collaboration models.
Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities.
Familiarity with interoperability, care transitions, and referral and authorization workflows.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote or Mississauga
Workplace: remote
Job Title:
VP, Product Delivery & Growth - AI
Location:
Canada - Remote or Mississauga, ON - Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization.
The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function.
Position Summary:
This role owns product delivery and growth for the Integrated Care + SNF Reimbursement portfolio, carrying accountability for how validated offerings reach the market and convert into adoption, revenue, and reference customers. The VP defines and drives end-to-end go-to-market strategy across the portfolio, co-owns roadmap and investment decisions with inbound Product Management, and owns the commercial model — pricing, packaging, and monetization — for new and AI-enabled capabilities.
The VP leads the portfolio's Outbound Product Management function, building and developing the team that runs launch, enablement, and early adoption. They represent PointClickCare’s product function externally as a market figurehead with SNF, payer, practitioner, and acute customers and across the industry, and internally as a trusted advisor to the SVP, Product Management and the GTM leadership team.
Success is measured in growth outcomes: revenue and adoption attainment against portfolio targets, speed from launch to first reference customer, and the repeatable sales motions that turn early wins into scale.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Required Skills & Qualifications:
12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above.
Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution.
Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn.
Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services.
Experience leading leaders, including hiring, developing, and scaling teams through organizational change.
Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs.
Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices.
Preferred Experience:
Background in post-acute care, senior care, or payer-provider collaboration models.
Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities.
Familiarity with interoperability, care transitions, and referral and authorization workflows.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Role Description:
— Providing legal support to corporate administrators on various corporate matters, including amendment to or drafting of corporate documents and procedures such as memorandum and articles of association, minutes, resolutions and powers of attorney.
— Drafting, reviewing and commenting on corporate agreements including share purchase agreements, subscription agreements, option agreements, loan agreements and shareholder agreements.
— Attending court, signing affidavits and/or obtaining court orders for corporate matters including incorporation of companies, amendments to memorandum, reduction of capital, late submissions, mergers, re-domiciliation.
— Assisting with the establishment and management of trusts.
— Assisting with preparation of applications and dealing with public authorities for obtaining Cyprus citizenship or residency under the Cyprus Investment Program.
— Reviewing and advising on transaction structures and legal documents from a Cyprus law perspective.
— Providing legal advice on other legal, corporate and commercial matters.
Qualifications/skills:
— University Degree in Law.
— Qualified member of the Cyprus Bar Association.
— 5 years+ experience in a similar position (preferably in the ASP industry or law firm).
— Excellent drafting skills.
— Excellent time management and organizational skills.
— Fluent in Greek and English.
— Excellent communication skills.
Location: Valencia
Workplace: OnSite
Role highlights:
- Senior Talent Attraction Partner
- Location: Espoo; Warsaw; Amsterdam
- Department: Human Resources
- Reports to: TA Lead
- Employment type: Permanent
- Workplace model: Hybrid (3 days / week in office)
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
ICEYE is in a hyper-growth phase, and this role sits right at the heart of it. You’ll act as a trusted talent partner across our Commercial and Product organizations, owning full-cycle recruitment for a diverse range of roles across sales, programs, delivery, product management, product design and product operations.
Every hire you make shapes whether we win in markets that matter for global security and community resilience, and the work that you do is directly tied to the pace and success of the company's growth. Through sharp market insight, sound decision making, prioritisation and close collaboration with hiring managers, you'll ensure we identify and secure the best talent to drive ICEYE's growth, at a moment when the company's trajectory makes this one of the most exciting seats in the market to be recruiting for.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Deliver impact hires - Manage ~8-10 roles across GTM and Product, achieving quality & efficiency metrics.
- Source and engage niche talent - Build data-informed sourcing campaigns for hard-to-fill GTM and Product roles, adapting tactics dynamically to market shifts.
- Work AI-native - Use AI tools across sourcing, screening, market mapping, and scheduling to move faster and make sharper calls, and keep Ashby (our ATS) as the single source of truth for pipeline and process.
- Partner with hiring teams - Act as a trusted partner and process owner, guiding GTM and Product leaders through structured, fair, and evidence-based hiring decisions.
- Drive process excellence - Uphold rigor and consistency in Ashby workflows, ensuring compliance and a best-in-class candidate experience.
- Enhance TA capability - Share best practices, insights, and market data to help strengthen recruiting acumen across the broader team.
What we’re looking for
Must haves:
- GTM and/or Product Hiring Experience: A proven track record recruiting senior commercial and/or product talent for deep tech, hardware, frontier tech, or dual-use companies into niche, hard-to-fill roles.
- AI-Native Recruiting: Builds AI into daily sourcing, screening, and pipeline work as a matter of course, and is quick to adopt new tools as they emerge.
- Creative Sourcing & Market Intelligence: Designs and executes data-informed sourcing strategies for niche and hard-to-fill roles.
- Assessment Design & Bias Mitigation: Builds structured, evidence-based interview processes that ensure fairness and predictive validity.
- Stakeholder Partnership & Influence: Acts as a trusted advisor to hiring managers, balancing business needs with talent quality and process integrity.
- Operational Rigor & Prioritization: Manages multiple parallel searches efficiently, maintaining process consistency, compliance, and a high-quality experience for candidates and hiring teams.
- Collaborative Team Player: Works openly and generously with TA colleagues, actively seeking and sharing input, supporting others, and prioritising collective success over individual ownership.
Nice to haves:
- Hands-on experience running full-cycle recruitment inside Ashby is a strong plus.
- Space or defense hiring experience is a plus, not a requirement.
Application Process
- Hiring Manager Interview
- Peer interview(s)
- Take home task & presentation
- Final interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Melbourne, Florida, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
As an employee-owned company, BRPH is known for its collaborative culture, technical excellence, and client-focused approach, bringing together multidisciplinary teams to design and build environments that are functional, efficient, and future-ready.
Overview
Plan, direct, or coordinate activities concerned with the construction and maintenance of structures, facilities, and systems. Participate in the conceptual development of a construction project and oversee its organization, scheduling, budgeting, implementation and completion.
Job Responsibilities
Establish a strong safety culture at the construction job site. Monitor contractors, subcontractors and employees for adherence to safety regulations, and compliance with OSHA regulations.
Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.
Plan, schedule, or coordinate construction project activities to meet deadlines.
Prepare and submit budget estimates, progress reports, or cost tracking reports.
Inspect or review projects to monitor compliance with construction documents, building and safety codes, or other regulations.
Inspect or review projects to monitor compliance with environmental regulations.
Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems.
Study job specifications to determine appropriate construction methods.
Investigate damage, safety incidents, or delays at construction sites to ensure that proper construction procedures are being followed.
Prepare contracts or negotiate revisions to contractual agreements with architects, consultants, clients, suppliers, or subcontractors.
Develop or implement quality control programs.
Qualifications
A minimum of 5 years of experience as a Superintendent or a bachelor’s degree from an accredited university with a minimum of 3 years of relevant and progressive experience related to the duties listed above.
Electrical experience required.
Must be able to pass a federal background check and obtain badging on a military installation.
Physical Requirements
Ability to navigate and move around the construction site, which may involve walking, climbing ladders and scaffolding, and standing for extended periods on uneven surfaces.
Ability to lift to 50 pounds.
Ability to handle tools, equipment, and perform tasks that require coordination and manual skills.
Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity.
Ability to operate a motor vehicle.
Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.
Ability to print and draw letters, numbers, words, characters, and symbols that are legible and understood by others.
Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
Ability to control behavior when encountering stressful situations or short deadlines and to maintain a high level of concentration.
Quick thinking and decision-making ability to address issues and challenges that may arise during construction.
Endurance to work in various weather conditions and handle the physical demands of supervising a construction project.
Strict adherence to safety protocols and the ability to enforce safety standards on the construction site.
Adherence to personal protective equipment (PPE) requirements when on the construction site, such as hard hats, safety vests, and steel-toed boots.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Revenue Enablement Senior Specialist is responsible for supporting UK Commercial teams, and wider Revenue Enablement team with training delivery, enablement activation initiatives, content production, process management and improvements, reporting and communication. Act as a strategic partner to the VP of UK & EEA, participating in regional leadership meetings to proactively identify productivity bottlenecks before they impact revenue.
What you will be doing:
- Collaborating cross-functionally with multiple stakeholders and teams such as Commercial, People, Product, Operations and Marketing teams.
- Deliver high-impact workshops and coaching sessions that drive behavioral change to new joiners and existing teams in Commercial
- Build and refine enablement initiatives aiming to support performance improvements
- Field ad hoc content and support requests from the Enablement leads when onboarding specific Commercial roles in the region.
- Build training and content for e-learning and live in-person training (including Video content, Slides, and Docs)
- Promote our CMS and LMS platform best practices (experience with any Learning and Content Management system is appreciated)
- Maintain content libraries and repositories
- Manage internal communication campaigns via email, Slack, and similar tools.
- Manage data from training and other initiatives (including the analysis of data to identify and report on outcomes and gaps)
- Supporting high-impact flagship events like Kick Off, President’s Club, and Commercial Leadership Summits
Qualifications
- 3+ years of relevant experience in Sales/Commercial roles and/or Enablement/Training in FinTech, or Financial Services, or Tech, or SaaS
- AI native, Tech-savvy and data-driven
- Passionate about training and development
- Experience creating video, digital marketing content, and social media content is a plus
- Experience with Salesforce (reporting and dashboards) and Sales Engagement Tools like Clari, Groove, Salesloft, Outreach etc is a plus
- Strong foundational knowledge of global payments (Acquiring, Issuing, Schemes, and alternative payment methods) is desired but not essential
- Comfort and experience presenting to and influencing Director C-level stakeholders
- Understanding of complex Business Revenue cycles
- Great communication skills (copywriting experience is a plus)
- Ability to prioritise and work well with others
- Customer-focused and high attention to detail
- Agility and adaptability in a dynamic environment
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
This role will be based in London, UK. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING:
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES:
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is £294,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Bangkok, Thailand
Workplace: hybrid
David Kennedy Recruitment
is working with a multinational financial services company specializing in online trading that is seeking to onboard a
Data Analyst
to join their team.
Position: Data Analyst
Location: Bangkok, Thailand
Work model: Hybrid
Employment type: full time.
RESPONSIBILITIES:
Analyze business data across deposits, withdrawals, trading volumes, customer behaviour, IB/partner structures, promotions, bonuses, and other key commercial areas
Identify anomalies, unusual trends, data discrepancies, and potential business risks and investigate their root causes
Reconcile data across CRM, trading platforms, internal ledgers, and other systems to ensure accuracy and consistency
Build, maintain, and automate recurring daily, weekly, and monthly reports for management and business teams
Translate complex datasets into clear findings, insights, and recommendations for non-technical stakeholders
Investigate business questions using data, including customer behaviour, churn, promotion performance, and the impact of operational or policy changes
Proactively identify growth opportunities and areas for business improvement through data analysis
Work closely with IT and AI teams to identify additional data requirements, queries, and datasets
Document data sources, methodologies, assumptions, and findings to ensure transparency and reproducibility
Continuously improve analytical processes and reduce reliance on manual reporting.
REQUIREMENTS:
Minimum 2 years of professional Data Analysis experience
Fluent in English both verbal and written
Strong SQL skills, including multi-table joins, window functions, and working efficiently with large datasets
Hands-on Python experience for data analysis using pandas, Polars, or similar tools
Strong analytical mindset with the ability to investigate anomalies and determine root causes
Ability to translate complex data into clear business insights and recommendations
Strong written and verbal communication skills, including presenting findings to non-technical stakeholders
Comfortable using AI tools such as ChatGPT, Claude, or similar solutions as part of analytical workflows
Strong ownership mentality with the ability to independently drive analytical tasks from question to conclusion
Experience within Forex/CFD, brokerage, fintech, payments, or another financial services environment is considered a strong advantage
Experience with financial reconciliation, dashboards, A/B testing, cohort analysis, or statistical analysis is considered an advantage
Knowledge of DuckDB, Polars, Grafana, Metabase, Looker Studio, or similar tools is considered an advantage.
OFFER:
Hybrid working model
Work with real business and trading data that directly influences company decisions
Modern analytics environment using SQL, Python, Polars, DuckDB, PostgreSQL, Grafana, and AI-powered analytical tools
Opportunity to automate and improve existing reporting and analytical processes
Direct exposure to commercial, trading, customer, and financial data within the Forex/CFD industry
Career development towards broader ownership of company analytics and data standards
And many more!
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a Senior Audit Manager to help lead the delivery of OKX’s internal audit portfolio across the APAC region.
Reporting to the Head of Internal Audit, APAC, you will lead risk-based audits and advisory reviews covering operational, financial, regulatory, and technology-related risks. You will be responsible for the full audit lifecycle, from risk assessment and planning through fieldwork, reporting, and remediation monitoring.
You will work closely with senior business stakeholders, risk and compliance teams, external auditors, and regulators to provide independent assurance over the effectiveness of governance, risk management, and internal controls. The successful candidate will have broad audit experience within financial services, fintech, cryptocurrency, or another highly regulated industry, together with a strong understanding of the risks associated with digital assets and blockchain technology. This role is based in Singapore.
What You’ll Be Doing
Partner with Internal Audit leadership and business stakeholders to develop risk-based and regulatory-focused audit plans aligned with OKX’s strategic priorities, regulatory obligations, and emerging risks.
Lead end-to-end audits, thematic reviews, and advisory engagements across APAC, including defining scope and audit procedures, supervising fieldwork, reviewing workpapers, and coaching audit team members.
Ensure engagements are completed in accordance with professional standards and internal audit methodology, with conclusions supported by sufficient and appropriate evidence.
Evaluate business processes and the design and operating effectiveness of key controls, identifying root causes, control gaps, and opportunities for operational improvement.
Prepare clear, concise, and commercially relevant audit reports, and communicate findings and recommendations to senior management and business stakeholders.
Work with control owners to develop practical corrective actions and monitor remediation to ensure that identified issues are addressed effectively and on time.
Apply data analytics and other technology-enabled techniques to improve audit coverage, efficiency, and insight.
Monitor regulatory developments and industry trends affecting cryptocurrency, blockchain, and financial services businesses across APAC.
Support regulatory examinations, external audits, and related information requests to ensure they are handled accurately and efficiently.
Contribute to the continued development of the Internal Audit function, including its methodology, risk assessment processes, reporting, and use of technology.
What We Look For In You
Bachelor’s degree in Accounting, Finance, Business, or a related discipline. A relevant postgraduate degree or professional certification, such as CIA, CPA, or CA, is preferred.
At least six years of relevant internal audit experience, including leading audit engagements within financial services, fintech, cryptocurrency, or another highly regulated industry.
Broad audit experience across areas such as financial crime compliance, risk management, outsourcing and third-party risk, corporate governance, product, operations, and finance.
Strong knowledge of audit methodologies, the IIA’s Global Internal Audit Standards, risk assessment practices, and internal control frameworks, with the ability to identify control weaknesses and develop practical, risk-based recommendations.
Familiarity with regulatory requirements applicable to financial institutions and cryptocurrency businesses across APAC. Experience auditing regulated entities in Singapore and/or Australia is advantageous.
Strong written and verbal communication skills in English, with the ability to present complex matters clearly, influence stakeholders, and work effectively across cultures and jurisdictions.
Sound judgement, integrity, and a strong risk-and-control mindset, with the ability to manage multiple engagements and competing priorities.
Proficiency with audit management and data-analysis tools.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Role Overview:
As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across highest-stakes enterprise accounts. You will operate with high autonomy, driving customer outcomes while partnering with Sales to uncover and capitalize on strategic growth opportunities. You will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals to ensure customers realize maximum value and expand their footprint.
Key Responsibilities:
— Drive Strategic Account Value & Retention: accountable for net retention, customer health, and long-term strategic alignment across complex enterprise accounts.
— Partner with Sales for Account Growth: collaborate with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities supporting customer's technical roadmap.
— Integrate with Technical Counterparts: work closely with Forward-Deployed Engineers and technical leads to align technical delivery with business outcomes, remove friction, and accelerate time-to-value.
— Operate as an Independent Bar-Raiser: build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without step-by-step guidance.
— Cultivate C-Suite & Technical Sponsorship: build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure alignment with corporate initiatives.
— Drive Business Outcomes & QBRs: lead executive business reviews demonstrating clear ROI and anchoring accounts for long-term growth.
Qualifications & Requirements:
— 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms.
— Proven commercial acumen and growth mindset with history of partnering with Sales to identify, nurture, and close upsells, expansions, and renewals in complex environments.
— Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value.
— Self-motivated leader excelling in ambiguous, fast-paced environments with full accountability for account outcomes.
— Outstanding communication and presentation skills with experience advising C-level executives on technology strategy and operational efficiency.
Nice-to-Haves:
— Domain knowledge in High Tech (cloud native, hardware/software OEMs, AI/ML platforms) and understanding of engineering-led enterprise operations and scaling.
What Success Looks Like in Year 1:
— Month 3: fully onboarded, account health assessments completed, alignment with Sales AEs and FDE teams established.
— Month 6: value-realization frameworks and executive cadence active, expansion pipelines co-developed with Sales.
— Month 12: high Net Retention Rate achieved, demonstrable business outcomes delivered, elevated Customer Success playbooks established as standard practice.
Applicants must be authorized to work in the U.S.; no visa sponsorship available.
seniorLondon, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorLondon, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоheadRemote (United States)
УдалённоheadRemote (Canada)
УдалённоRemote, USA
УдалённоRemote or Mississauga
ОфисseniorValencia
Melbourne, Florida, United States
ОфисseniorLondon
London, United Kingdom
ГибридBangkok, Thailand
seniorSingapore, Singapore
УдалённоleadThis is a remote position that must be based in PST or MST