Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform.
- Remove barriers to adoption so customers achieve their desired outcomes expediently.
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations.
- Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes.
- Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting.
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions.
- Oversee renewals and forecasting, ensuring timely, successful commitments.
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them.
- Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones.
- Develop deep expertise in Coder’s products to provide global customer coverage.
What we’re looking for
- 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion.
- Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy.
- Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps.
- Hands-on experience with Salesforce and other industry-standard CS platforms.
- History of building strong relationships across executive, business, and technical stakeholders.
- Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams.
- Habit of staying current on industry trends, CS best practices, and the competitive landscape.
- Startup experience.
- High EQ with strong verbal communication and technical writing skills.
- Self-motivated with a creative and analytical approach to problem-solving.
Bonus tacos if you have
- Customer success or sales experience focused on developer tools.
- Renewal management experience.
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon).
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor).
- Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $104,000 - $130,000 + bonus or commission + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $112,000 - $140,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities
Product Strategy & Innovation
Define and execute the European product strategy aligned with business objectives, customer needs and regulatory requirements.
Own the European product roadmap, priorities, investment allocation and portfolio performance.
Identify market opportunities, customer trends and emerging technologies to drive innovation and growth.
Develop competitive product propositions across priority European markets.
Product Management & Development
Lead the European Product Management function, overseeing product managers and end-to-end product lifecycle management (from discovery, user journey design, to planning and execution).
Drive product development across spot trading, derivatives, payments and investment services, subject to regulatory approvals.
Translate business requirements and customer insights into product specifications and development priorities.
Partner with Technology, Engineering and global Product teams to ensure effective product delivery and scalability.
Business Intelligence & Analytics
Lead the European Business Intelligence function, providing actionable insights to support strategic and operational decisions.
Own business performance reporting, dashboards, KPIs and analytics across products, customers and commercial activities.
Drive customer segmentation, market intelligence, revenue analysis and business forecasting.
Identify growth opportunities and performance improvements through data-driven insights.
Customer Experience & Product Performance
Own the product experience across onboarding, KYC, trading, payments and customer engagement.
Drive product adoption, activation, conversion, retention and revenue growth.
Use customer research, analytics and experimentation to continuously improve product performance.
Ensure intuitive, reliable and competitive digital experiences across European markets.
Product Governance & Regulatory Compliance
Ensure product development and launches meet applicable European regulatory requirements, including MiCA, EMI, MiFID II, DORA and payment services regulations.
Establish effective product governance covering product approval, risk assessment and lifecycle management.
Partner with Compliance, Risk and Legal to ensure appropriate product controls, customer protection and regulatory readiness.
Leadership & Collaboration
Build and lead high-performing European Product Management and Business Intelligence teams.
Set clear objectives, KPIs and accountability across both functions.
Act as a key member of the European executive leadership team, contributing to business strategy and commercial growth.
Collaborate with global and local stakeholders to align product capabilities with European market and regulatory requirements.
What We're Looking For
15+ years of relevant experience in product management, digital financial services or technology, including significant executive leadership experience in crypto, fintech, trading, brokerage or capital markets.
Proven experience leading product strategies, multi-market product portfolios and high-performing international teams.
Strong understanding of crypto trading, derivatives, digital assets, payments and investment services.
Demonstrated experience developing and launching financial products in regulated environments.
Proven experience leading Product Management and Business Intelligence functions.
Strong knowledge of European regulatory frameworks, including MiCA, MiFID II, EMI, DORA and payment services regulations.
Experience in product analytics, business intelligence, customer segmentation, financial forecasting and performance reporting.
Strong commercial and analytical mindset with experience managing product adoption, conversion, trading volumes, retention and revenue.
Experience working with agile development methodologies, digital platforms, UX/UI and product lifecycle management.
Excellent strategic thinking, leadership, communication and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Bachelor's or Master's degree in Business Administration, Computer Science, Engineering, Finance, Economics or a related field; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: British Columbia
Workplace: Hybrid
We have an immediate opening and are excited to find the right candidate to join our team. Safe Software is looking for a Senior Software Developer to join our Form team. As a Senior Software Developer, you will drive scalable, maintainable solutions; shape cross-team architecture and practices; and coach and empower other developers. This role has a strong security focus: hardening FME Form against memory-safety and dependency risk, and raising the security bar of the codebase and the team that works in it.
ABOUT THE TEAM
As part of the FME Form product group, you'll join a group of collaborative development teams composed of team leaders, developers, quality analysts, and student interns who work together as a team and alongside product managers and user experience designers, on complex technical projects that provide direct value to our users.
As a part of this close-knit and diverse team, you will work together with internal stakeholders to maintain and extend our flagship FME Form products that delight customers and empower them to author dataflows that can be shared, reused, and integrated with the FME Platform.
WHAT YOU'LL BE DOING
As a Senior Software Developer, you will:
- Harden all areas of FME Form to be security sensitive. For example, eliminating classes of memory-safety defects rather than individual bugs
- Build and own the tooling that finds problems early: fuzzing harnesses, sanitizer and static analysis coverage, and compiler/runtime hardening in our build pipeline
- Drive, advocate and review threat modeling on shipped and upcoming features, and triage incoming vulnerability reports: assessing severity, scoping impact, and driving remediation
- Architect and guide the implementation of complex, high-impact product features and systems
- Lead cross-team technical initiatives, collaborating across departments to align on solutions and priorities
- Provide technical mentorship and coach to developers across all levels, promoting secure-coding skill development and knowledge sharing
- Champion best practices in software architecture, testing, security, and performance
- Identify and lead efforts to address technical debt, system reliability, and process improvements
- Represent technical and security perspectives in product planning, working closely with Product Management and UX
- Provide expert input during code and design reviews, ensuring high quality and maintainability
- Contribute to the evolution of Safe's development culture, standards, and tooling strategy
QUALIFICATIONS, SKILLS, AND COMPETENCIES
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.
What We're Looking For:
- Education: Bachelor's degree in Computer Science, Software Engineering, or a related field
- Experience: 7+ years of professional software development experience, including technical leadership of complex projects and systems
- Technical Expertise: Advanced proficiency in C++ for core system development; Python skills specifically for automation and scripting; architectural design, debugging, and optimization in large, complex codebases. Threat modeling (e.g. STRIDE and/or DREAD) on shipped features, and CVSS v4.0 scoring
- Product Security: Demonstrated ownership of security-relevant code and the tooling that finds them: fuzzing, sanitizers, static analysis, SAST/DAST, and hardening; ability to triage and communicate vulnerability severity (CVSS, CWE)
- Experience with A.I. coding agents (e.g. Claude Code, GitHub Copilot)
- Influential communicator and mentor; able to align teams, foster collaboration, and lead through change
- Comfortable with ambiguity and shifting priorities, and with making pragmatic risk tradeoffs
- Strategic thinker with a systems-level perspective; proactive in identifying opportunities for innovation and continuous improvement; skilled at balancing technical depth with business context
-
Nice to Have:
- SBOM generation and third-party vulnerability management at scale
- Familiarity with industry frameworks and references such as OWASP and MITRE
- Relevant certifications (e.g. OSED, OSCE, GXPN, SANS SEC661/SEC760, CSSLP)
- Familiarity with Safe Software's core technology areas or similar technical domains
- Experience with different operating systems (e.g. macOS, Linux)
- Experience building desktop applications using the Qt Framework, specifically Qt Widgets
WHAT YOU CAN EXPECT
When you choose a career with Safe Software, you're also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That's right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe's success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we're located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions.
Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads.
AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL:
- Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle.
- Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations.
- Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms.
- Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability.
- Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries.
- Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough.
- Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads.
YOU MAY BE A GOOD FIT IF:
- You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security.
- You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness.
- You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale.
- You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems.
- You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation.
- You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks.
- You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on.
- You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries.
- You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts.
- You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change.
- You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Austin, United States; Dallas, United States; Houston, United States
Workplace: fully
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The Vice President, Enterprise Sales – South Central (including TOLA) reports to and partners with the leader of the Senior Enterprise West, Americas region to drive, forecast, analyze and promote regional sales team performance, create and nurture relationships with key customers and prospects across all market segments, and strategize both deal and market dynamics to maximize revenues in the respective region. We are seeking a true sales leader and mentor to build this region leveraging MEDDPICC as your qualification methodology. Other key responsibilities include developing key growth sales strategies, tactics and action plans, meeting/exceeding sales targets, building relationships, and understanding market trends.
· Meet/exceed annual sales targets within assigned territory
· Motivate the sales team to reach true Economic Buyers and develop influential and passionate Champions
· Coach the team to prospect, develop, close, and foster large strategic deals (+$500K) with both Enterprise and Strategic accounts
· Travel to key accounts with your sales team to progress large deals to closure
· Proven ability to build and foster partner relationships at VARs and/or GSIs/MSPs in territory to drive deals and engage key executives
· Execute strategic plan to achieve sales targets and expand customer base
· Oversee the region’s weekly pipeline development plan
· Effectively communicate the Company’s vision across the Enterprise Sales team
· Identify and report on market landscapes, opportunities and trends
· Manage in collaboration with Enterprise Sales Executives performance and results through direct management and development
· Forecast monthly and quarterly results with your peers to leadership
· Set key performance indicators and assess performance with Sales Executives
· Present sales results to the Company’s leadership team on an ongoing basis
· Work with Field Marketing to leverage sporting events, conferences, and other strategic marketing initiatives to engage and develop a community of users that both believe in and/or drive the TeamViewer roadmap
· Continually analyze the sales activities of competitors; Share and recommend changes to ensure TeamViewer’s competitive edge in the market
· Oversee performance management of all sales staff with specific focus on under-performing staff members
· Work closely with Enterprise Account Executives to ensure best practices are shared and utilized throughout the Sales organization
· Develop and implement new business initiatives to drive sales
· Partner closely with senior leaders, Controlling and Accounting on budgeting and planning processes for the Sales team
· Work with Sales Executives to ensure effective sales pipeline and lead tracking processes
· Ensure SalesForce hygiene is at the highest level by creating a weekly forecasting cadence with your team to review opportunities
· Coach your team on how to gain the competitive advantage in key deals
· Be an ambassador to promote the company’s culture and values
Requirements:
· Motivator, effective communicator, and coach of high performing and high potential sales talent
· Bachelor’s degree in relevant field of study, or equivalent work experience
· Proven sales executive experience, meeting or exceeding targets
· Experience closing multi-million deals as seller or leader
· 5+ years of previous experience as a sales executive or sales manager
· Relationships with key channel partners in the region
· Strong communication, presentation and influencing skills at all levels of an organization, including with executive and C-level leaders
· Proven ability to drive the sales process from plan to close
· Proven ability to articulate the power of selling a platform at the strategic level as well as influencing distinct aspects of products and services
· Proven ability to influence decisions to purchase products against competitors
· A history of success in implementing strategic sales plans and initiatives within a geographical territory at SaaS companies
· Excellent listening and negotiation skills
· Strong attention to detail and accuracy
· Demonstrated ability to work independently with little day-to-day leadership oversight
· Advanced knowledge and experience using SalesForce, as well as MS Office, Windows OS, and web-based software applications
· Ability to travel internationally as well as domestic as needed (up to 40% per year)
What we offer:
Work location is Remote, USA.
Ideal candidates are located in the South Central or TOLA (
Texas, Oklahoma, Louisiana, Arkansas
) Region of the USA.
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: New Delhi
ROLE HIGHLIGHTS
- Mission Sales Director, India
- Location: New Delhi
- Department: Missions Sales
- Reports to: VP of Mission Sales (dotted line to the CEO of ICEYE India)
- Employment type: Permanent
- Workplace model: Hybrid, with travel
- Employment is subject to applicable security screening
WHY THIS ROLE MATTERS
As Mission Sales Director, India, you'll lead sovereign satellite and ISR mission sales to Indian government and defence customers, at a time when ICEYE is establishing its local presence and India is rapidly expanding its space-based ISR capabilities.
You will own the full sales cycle for Missions satellite programmes, from identifying and shaping opportunities to closing multi-year deals. Working closely with the CEO of ICEYE India, you will build strategic relationships with government and defence decision-makers, align our offering with India's priorities for indigenous capability and local partnerships, and deliver sustainable revenue growth together with ICEYE's Missions, Data and Solutions teams.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Europe, North America, the Middle East, and Asia-Pacific.
DAY-TO-DAY RESPONSIBILITIES
- Own and drive revenue growth for ICEYE's Missions business in India
- Identify, shape, qualify and close sovereign satellite and ISR mission opportunities with Indian government and defence customers
- Build and sustain trusted relationships across the Ministry of Defence, the armed forces, defence and intelligence agencies, and the national space ecosystem
- Shape opportunities in line with Indian defence procurement processes and indigenisation priorities, including local industrial partnerships where relevant
- Develop and manage a qualified pipeline, including capture plans, win strategies and accurate forecasting
- Lead complex strategic sales processes, including opportunity reviews, bid or no-bid decisions, proposal coordination and commercial positioning
- Collaborate across Missions, Data and Solutions to align customer needs, technical capabilities and delivery plans
- Represent ICEYE in India through customer meetings, industry events and strategic stakeholder engagement
- Use AI tools to work smarter, from account research and capture planning to proposals and forecasting
- Maintain strong CRM discipline and provide clear market intelligence to support business planning
WHAT WE'RE LOOKING FOR
Must haves
- 5+ years of strategic sales or business development in aerospace, defence, space, ISR, earth observation or related government technology
- 5+ years of experience selling complex solutions, including to international or export customers
- Experience selling to Indian government customers, defence organisations or public-sector decision-makers
- An existing network across relevant Indian government, defence and space organisations
- Strong understanding of earth observation, ISR or satellite-based capabilities, ideally including SAR
- Familiarity with Indian defence procurement processes and indigenisation and local partnership requirements
- Proven ability to run complex sales cycles, including qualification, opportunity development, capture planning, stakeholder mapping and closing
- Professional working proficiency in English
- Willingness to travel across India and to Finland
Nice to haves
- Proficiency in Hindi or other regional languages
- Previous military, defence, intelligence or security-sector experience
- Experience with Indian defence tenders and partnerships with Indian primes or integrators
- Experience producing capture plans and delivering against win strategies
- Hands-on use of AI tools in sales work (research, proposals, automation)
- Experience with Salesforce or another CRM
- Sales training in Miller Heiman, Korn Ferry, Shipley or a similar methodology
APPLICATION PROCESS
1. Online Assessment
2. Recruiter interview
3. Peer interview (CEO of ICEYE India)
4. VP of Mission Sales interview
5. References
6. C-suite interview
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com https://iceye.com.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Payward is looking for a Chief of Staff to the Co-CEOs, this is a business operations leader who will be a strategic partner in shaping priorities and driving execution across Payward and its businesses. You will run the operating rhythm of the Office of the CEOs and turn key decisions into coordinated action across the executive team.
This is a hands-on seat at the center of the business. Working alongside our C-suite team, you will bring the right people together, structure the strategic conversations that move the business forward, and give the Co-CEOs a clear point of view they can act on.
The opportunity
- Drive the company priorities agenda as the strategic thought partner to the Co-CEOs and the executive team
- Run the operating rhythm of the business, including executive team meetings, business reviews and leadership forums
- Partner with the executive team including the CFO, COO, CCO and Payward’s business unit leaders to drive initiatives across the organization, resolving competing priorities, removing blockers and guiding resource allocation
- Lead annual and quarterly planning and company OKRs, turning priorities into initiatives, milestones and owners
- Monitor business performance across the company, maintaining the dashboards and management reporting
- Direct the end-to-end production of Board meetings, owning materials, agendas and the Board dashboard, and overseeing all requirements
- Shape major company decisions: synthesize complex information into clear recommendations, build data-driven performance analyses and business cases to support investment, resourcing and organizational decisions, and develop the narratives and executive communications
- Deliver complex, cross-functional special projects and programs end to end, including organizational design and the processes that help the business scale
What you bring
- Prior experience as a Chief of Staff to a CEO office, a head of business operations, or a similar role partnering directly with C-level executives, ideally in a high-growth startup, consulting, investment banking or fintech
- A strategic background, such as startup founder, venture capital analyst or senior consulting engagement lead, with the commercial judgment to move fast in crypto
- The capacity to take in many inputs at once, synthesize them quickly, and set the pace and rhythm for a busy executive team
- Proven experience running an executive operating rhythm, including planning cycles, business reviews and OKRs, and leading complex, cross-functional initiatives from strategy through execution
- Strong commercial judgment and analytical skills, with experience building business cases, performance reporting and executive-level recommendations
- Executive presence that earns trust and influence with C-suite leaders, board members and partners, built as a trusted advisor to a CEO
- Hands-on experience organizing and preparing Board meetings, including materials, agendas, logistics and attendee management
- A track record of sound judgment, high ownership and discretion with confidential matters, with comfort in ambiguity and the confidence to make calls on the Co-CEOs' behalf
Nice to have
- Experience in crypto, fintech, another regulated industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Vancouver, BC
Senior Data Scientist
[Data] • [Vancouver, BC]
We're looking for a Senior Data Scientist to help define Asana's growth strategy as users increasingly discover and adopt software through LLM interfaces like ChatGPT, Claude, and Gemini. With millions of knowledge workers now starting their workday in conversational AI tools, we're at an inflection point in how productivity software reaches users. As part of the AI organization within Asana you'll leverage data to influence how we should build our agentic work management products.
Asana's Data Science team helps us fulfill our mission by informing strategy, defining success metrics, and identifying new ways to deliver user value. Data scientists are at the crux of deepening our understanding of the customers and driving more business outcomes by leveraging experimentation, causal inference, statistical and machine learning techniques, and data storytelling.
This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Work closely with Product Managers, User Researchers (UXR), and Engineers to understand the needs of our agentic work management customers, employing data frameworks and methodologies to understand our user segments and identify levers for driving user engagement
Act as the data lead for specific AI features at Asana with product and engineering
Use data analysis and data storytelling to identify key product opportunities for the roadmap
Design experiments that measure product progress, and own key performance metrics.
Collaborate with fellow Data Scientists in the team to research, identify and disseminate best practices across teams
Work in a high-performance, dynamic team with a strong focus on velocity and software quality and learn about the upcoming field of AI-Optimization and how LLMs can help boost Asana’s value proposition.
About you
4-6 years of data science experience, with majority in growth-focused roles at B2B SaaS companies
0→1 builder mentality. You've demonstrated the ability to thrive independently in ambiguous environments where you're inventing new playbooks rather than executing existing one
Exceptional cross-functional leadership. You write crisply, tell clear stories, and can influence across product,engineering, design, partnerships, sales, and executive stakeholders. You bring clarity to ambiguity.
Experience with AI/ML products, LLM APIs, or third-party platform integrations. Strong preference for candidates who've worked with conversational AI or built features integrating ChatGPT, Claude, or similar platforms.
Strong analytical foundation with deep fluency in experimentation, A/B testing, pipeline management
Strategic business acumen to balance user experience with revenue objectives while translating emerging technology trends into actionable product strategy.
Genuine AI enthusiasm. You're curious, adaptable, and genuinely excited about how LLMs are transforming software discovery and adoption.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
Expert in relational data modeling and SQL and fluent in at least one modern language useful for data processing (e.g. R, Python, or Scala).
Familiarity with statistical methods including experimental design, regression, causal inference
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is
why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between CAD 176,000-200,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric
culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment
where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Argentina
Workplace: fully
About the Client
Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers.
Role Overview
Take ownership of complex payment issues, from the first report to the root cause and lasting fix. You will work with skilled developers during incidents and turn investigation findings into better support practices. This is a hands-on role with scope to help develop the support function as the business grows.
Key Responsibilities
Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution.
Investigate the root causes of complex payment issues and drive corrective actions beyond standard troubleshooting.
Analyse transaction failures using transaction IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts.
Coordinate incident response with the development team, from initial alert through resolution.
Manage daily refund requests and related dispute cases through to closure.
Build and maintain internal Knowledge Base articles based on complex investigations.
Requirements
1–2+ years of experience in B2B technical support, integration support or technical account management.
Hands-on experience in payments at a payment gateway, bank or payment orchestration platform.
Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools.
Practical understanding of Auth, Capture, Sale, Refund and Chargeback, and how 3D-Secure 2.0 works.
Experience investigating payment transaction failures using logs, API responses and transaction identifiers.
Languages: English B2, Russian Fluent.
Experience in fintech
Key Soft Skills
Stays calm and focused when prioritising actions during live incidents.
Uses evidence and logical reasoning to assess problems and choose next steps.
Spots emerging issues early and follows through without waiting for direction.
Looks for the cause of an issue rather than stopping at a temporary fix.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools
High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development
Recognition of personal milestones and achievements
Fully remote work arrangement from anywhere in the world
Location: Kyrgyzstan
Workplace: none
About the Client
Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers.
Role Overview
Take ownership of complex payment issues, from the first report to the root cause and lasting fix. You will work with skilled developers during incidents and turn investigation findings into better support practices. This is a hands-on role with scope to help develop the support function as the business grows.
Key Responsibilities
Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution.
Investigate the root causes of complex payment issues and drive corrective actions beyond standard troubleshooting.
Analyse transaction failures using transaction IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts.
Coordinate incident response with the development team, from initial alert through resolution.
Manage daily refund requests and related dispute cases through to closure.
Build and maintain internal Knowledge Base articles based on complex investigations.
Requirements
1–2+ years of experience in B2B technical support, integration support or technical account management.
Hands-on experience in payments at a payment gateway, bank or payment orchestration platform.
Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools.
Practical understanding of Auth, Capture, Sale, Refund and Chargeback, and how 3D-Secure 2.0 works.
Experience investigating payment transaction failures using logs, API responses and transaction identifiers.
Languages: English B2, Russian Fluent.
Experience in fintech
Key Soft Skills
Stays calm and focused when prioritising actions during live incidents.
Uses evidence and logical reasoning to assess problems and choose next steps.
Spots emerging issues early and follows through without waiting for direction.
Looks for the cause of an issue rather than stopping at a temporary fix.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools
High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development
Recognition of personal milestones and achievements
Fully remote work arrangement from anywhere in the world
Location: Belarus
Workplace: fully
About the Client
Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers.
Role Overview
Take ownership of complex payment issues, from the first report to the root cause and lasting fix. You will work with skilled developers during incidents and turn investigation findings into better support practices. This is a hands-on role with scope to help develop the support function as the business grows.
Key Responsibilities
Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution.
Investigate the root causes of complex payment issues and drive corrective actions beyond standard troubleshooting.
Analyse transaction failures using transaction IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts.
Coordinate incident response with the development team, from initial alert through resolution.
Manage daily refund requests and related dispute cases through to closure.
Build and maintain internal Knowledge Base articles based on complex investigations.
Requirements
1–2+ years of experience in B2B technical support, integration support or technical account management.
Hands-on experience in payments at a payment gateway, bank or payment orchestration platform.
Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools.
Practical understanding of Auth, Capture, Sale, Refund and Chargeback, and how 3D-Secure 2.0 works.
Experience investigating payment transaction failures using logs, API responses and transaction identifiers.
Languages: English B2, Russian Fluent.
Experience in fintech
Key Soft Skills
Stays calm and focused when prioritising actions during live incidents.
Uses evidence and logical reasoning to assess problems and choose next steps.
Spots emerging issues early and follows through without waiting for direction.
Looks for the cause of an issue rather than stopping at a temporary fix.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools
High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development
Recognition of personal milestones and achievements
Fully remote work arrangement from anywhere in the world
Location: Remote-Calgary; Toronto
Workplace: Hybrid
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
Technical Program Managers work cross-functionally to lead a growing book of service engagements, ensuring automation engagements and initiatives are optimally resourced, solutioned and delivered within budget time, scope, quality, and cost constraints.
WHAT YOU'LL DO AT UIPATH
- Develop detailed and effective plans and monitor all aspects of program / project / workstream lifecycle, including scope, change and release management.
- Attend and minute all program/project meetings and work closely with client RPA/Agentic COE and Services PMO to ensure all services are delivered and automations are aligned with client strategic objectives so that timecards and milestone completion forms are signed off promptly with invoicing initiated.
- Own the full lifecycle of RPA/Agentic and custom solutions and programs from presales to order, initiation to handover.
- Ensure client and internal stakeholders are managed effectively and updated on progress with risks, dependencies and issues managed with risk registry and mitigated.
- Ensure all documentation and deliverables, including hands-on where necessary, are fit for purpose, follow UiPath recommended standards and of consistently high quality across engagements.
- Conduct internal and client-facing program/project status meetings and present such reports as required including progress against plan, billings, resource utilization, service credits drawdown and incurred costs.
- Provide weekly status summary of all programs and projects assigned and escalate to management as needed.
- Drive client references and document case studies including identifying and sharing new uses for UiPath.
- Collaborate and communicate with cross functional teams and internal stakeholders, including Account Execs, Customer Success and Sales Engineering teams.
- Scalable and capable of stepping into a Program Manager role
- Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.
WHAT YOU'LL BRING TO THE TEAM
- 5+ years of experience in client-facing technology projects–previous program or delivery management role focused on software development and systems integration.
- Experience leading multiple customer-facing projects or programs simultanesouly.
- Experience in various agile, waterfall, SDLC, hybrid methodologies and continuous integration.
- High attention to detail and proven ability to manage and deliver on multiple, competing, and conflicting priorities simultaneously.
- PMP, PRINCE2, Project+, or similar project management certifications.
- Experience in building processes, program/project management and release schedules on a global scale in a fast-paced, dynamic environment.
- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive decisions.
- Excellent English written and verbal communication skills.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight.
You’re going to fix that.
THE OPPORTUNITY
We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet.
We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude.
- Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro.
- Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back.
- Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it.
- Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay.
- Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers.
- Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself.
- Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t.
- Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next.
- Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.
WHAT YOU’LL BRING
- 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team.
- Product savvy. You understand how products work, why people use them, and how to turn features into growth.
- UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it.
- High AI competency. Enabling you to multiply your impact and keep up with demand.
- Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories.
- Speed under pressure. Markets don’t wait for approval cycles and neither do you.
- Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed.
- Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale.
- Familiarity trading culture, and the language traders use.
- Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight.
You’re going to fix that.
THE OPPORTUNITY
We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet.
We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude.
- Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro.
- Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back.
- Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it.
- Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay.
- Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers.
- Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself.
- Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t.
- Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next.
- Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.
WHAT YOU’LL BRING
- 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team.
- Product savvy. You understand how products work, why people use them, and how to turn features into growth.
- UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it.
- High AI competency. Enabling you to multiply your impact and keep up with demand.
- Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories.
- Speed under pressure. Markets don’t wait for approval cycles and neither do you.
- Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed.
- Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale.
- Familiarity trading culture, and the language traders use.
- Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Ireland; Cyprus; Portugal; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Join our Product and Regulatory Legal team, embedded with Kraken's Product, Design and Engineering teams to ship novel products and experiences that accelerate the global adoption of crypto. We are a tight, experienced group of lawyers from a diverse range of tradfi, fintech and crypto backgrounds who move fast, stay curious and take pride in the commercial accountability of our advice, partnering directly with Product, senior leadership and Compliance to chart clear, defensible paths to launch and to keep our licensed entities running smoothly.
This is a senior product-facing legal role for the European Union. You will be the lawyer the business trusts on questions that cut across several regimes at once: for example, a single product such as a tokenised equity, a card, or an institutional custody and prime brokerage service can touch the Markets in Financial Instruments Directive ("MiFID II"), the Markets in Crypto-Assets Regulation ("MiCA"), the Payment Services Directive ("PSD2"), the Electronic Money Directive ("EMD2") and banking rules at the same time. You will bring clarity on which regime applies, what it requires, and how to launch within it.
THE OPPORTUNITY
Reporting to the Head of Product Legal, you will act as a senior legal adviser to European leadership on new products, licensing structure and regulatory strategy.
- Own cross-functional product counselling for European Union launches from discovery to design, launch and iteration, giving Product, Engineering, Compliance and leadership decision-ready advice with clear options and risk trade-offs
- Advise on the regulatory perimeter and classification of new offerings across MiFID II and the Markets in Financial Instruments Regulation ("MiFIR"), MiCA, the European Market Infrastructure Regulation ("EMIR"), payment services and electronic money rules, and banking regulation, including where an instrument or service falls between regimes (for example tokenised securities, crypto-asset derivatives, margin and financing, and stablecoin-linked products)
- Advise on payments and electronic money offerings, including the Krak card and account propositions, safeguarding, open banking and account-access obligations, and the developing Payment Services Directive 3 and Payment Services Regulation framework
- Advise on banking-related questions that arise in the European Union, including bank partnerships and sponsor-bank arrangements, deposit-taking and lending perimeter questions, the Capital Requirements Regulation and Directive, and the interaction of these rules with our custody, prime brokerage and financing products
- Monitor and interpret European Union legislative and supervisory developments, take part in consultations and industry association work where appropriate, and translate their significance for the business proactively
- Draft and negotiate client-facing terms and conditions, taking clear, business-aligned positions
- Act as gatekeeper for European Union outside counsel engagements: scope the work, estimate and manage cost, and sign off before matters go externally
- Mentor and develop more junior lawyers in the team, set quality standards for plain-English, risk-based advice, and act as a senior sounding board for colleagues across the Regulatory Legal team
- Use AI-assisted tools (for example Enterprise GPTs) to speed up regulatory analysis, first drafts and matter tracking, and to build self-service tools that let stakeholders answer commoditised legal and regulatory questions themselves
- Advise on anti-money laundering and counter-terrorist financing requirements affecting products, including the Transfer of Funds Regulation ("Travel Rule") and the new European Union anti-money laundering package, and on market abuse, conduct, outsourcing and operational resilience obligations, including the Digital Operational Resilience Act ("DORA")
- Lead or oversee licensing, authorisation and variation workstreams in the European Union, including scoping requirements, mapping pathways, supervising outside counsel, preparing application materials and managing regulator interactions
WHAT YOU BRING
- Qualified lawyer admitted in Ireland, England and Wales, or another European Union Member State
- 15 or more years' post-qualification experience ("PQE") in financial services regulatory law, gained at a regulated financial services institution (for example a bank, payment institution, broker-dealer, exchange, central counterparty or crypto services provider) or at a leading law firm supporting such clients, ideally with in-house or direct product counselling experience
- Deep, current knowledge of several of the following, with real depth in at least two: MiFID II and MiFIR (investment services, market structure, derivatives and conduct), MiCA (crypto-asset services, custody, trading platforms and stablecoins), European Union payment services and electronic money regulation, and European Union banking regulation
- Demonstrated ability to analyse novel products against overlapping regimes and give a clear view on classification and perimeter, including in areas where the rules are unsettled or supervisors have not yet spoken
- Direct experience managing senior regulator relationships, including notifications, information requests, supervisory correspondence and examinations
- Working knowledge of anti-money laundering and counter-terrorist financing, outsourcing and operational resilience obligations, including DORA
- Proven ability to instruct, supervise and manage the cost of outside counsel across multiple jurisdictions
- Outstanding analytical, drafting and organisational skills, with crisp, plain-English writing
- Ability to distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders and for senior leadership
- A pragmatic, commercially accountable approach to legal and regulatory risk that gives stakeholders a useful range of options and a clear recommendation
- Experience mentoring or managing lawyers, and the judgement to know when to escalate
- Comfort operating with a high degree of autonomy in a fast-moving, remote environment
- Familiarity with using AI tools such as Enterprise GPTs to increase the efficiency of legal services
NICE TO HAVES
- Experience advising on tokenised securities and the European Union Distributed Ledger Technology Pilot Regime
- Experience with EMIR, including the clearing obligation, margin for non-centrally cleared derivatives and transaction reporting
- Experience with prime brokerage, securities financing, margin lending or institutional custody
- Experience advising on the United Kingdom cryptoasset regime or other non-European Union frameworks that intersect with European Union operations
- Experience supporting regulatory aspects of corporate transactions, such as change-of-control notifications and entity migrations
- Experience with European Union data protection and consumer protection rules as they apply to financial products
- Fluency in a second European language
- An authentic interest in crypto and digital assets, and familiarity with Payward's and competitors' products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Workplace: fully
Sales · Reports to Head of Partnerships · Remote (Europe, outside the Netherlands, working hours within 2 hours of Central European time)
You'll own some of C Teleport's most important partner relationships and be the person who catches a risk or spots a growth opportunity before anyone has to ask. If you can build trust with a partner's board and read a booking-data trend in the same week, keep reading.
Why this role exists
Our white-label partners succeed or stall based on how well we understand their business and act on it. Right now that understanding lives in scattered conversations. We need someone who owns the relationship end to end — reads the partner's business closely enough to catch a risk before it escalates or an opportunity before it's obvious, and turns that into action, not a status update.
About C Teleport
C Teleport is built for teams in fast-moving industries like aviation, energy, and maritime. We make managing travel simple and flexible — every trip change or cancellation happens instantly and automatically, no manual steps. Founded in 2017, headquartered in the Netherlands, with close to 100 people from 40 nationalities working from locations around the world.
What you'll own
A portfolio of partners, across every stakeholder level.
Build trust from day-to-day contacts up to the partner's board.
Each partner's business, deeply.
Their customers, priorities, and growth plans — connected to what C Teleport can actually offer.
The relationship, end to end.
You're the partner's main point of contact and their advocate inside C Teleport, bringing the right internal teams together instead of leaving them to find their own way in.
Getting ahead of problems.
Catch a risk to the relationship before it's obvious — and act on it, not just flag it.
Growth within your partnerships.
Grow bookings and revenue with the partners you own: spot where they could use more of what C Teleport offers, including cross-selling, and turn it into a concrete proposal.
Renewals and negotiations.
Support commercial negotiations and renewals, balancing the partner's needs with ours.
Partner business reviews, grounded in real data.
Bookings, revenue, adoption — not a status readout.
Turning partner feedback into something we can act on.
Tell a one-off ask apart from a pattern worth solving structurally, and represent it honestly to internal teams — not just relayed word for word.
What success looks like
By month 3:
you know your partners' businesses and internal stakeholders well enough to run a business review on your own.
By month 6:
you've caught a risk before it became a problem, or an expansion or cross-selling opportunity before anyone else saw it, and driven it to an outcome.
By month 12:
bookings and revenue in your partnerships have grown, and something about how C Teleport runs partnerships — a process, a playbook, a way of tracking health — is better because you built it, and it's now how the team works.
Required
You've owned a commercial relationship with a partner or key account end to end
— not supported one — including the hard conversations.
You decide on partner situations that don't have a playbook yet.
You can point to a real example of making the call under ambiguity and explaining your reasoning well enough that people acted on it without you chasing them.
You translate between two sides that don't naturally understand each other.
Describe a time you turned a partner's raw feedback into something internal teams could actually act on.
You're commercially minded, not a hard seller.
Describe how you grew an existing account, through expansion or cross-selling, and a renewal or commercial conversation where you balanced the partner's interest against your own company's.
You've built or improved how a team works
— a process, tool, or playbook that became the standard, not a one-off fix.
Real travel industry background
— ideally an OTA, travel agency, or airline — and comfortable enough with GDS/Amadeus to hold a technical conversation about it with an enterprise client.
Based in Europe, outside the Netherlands, with working hours within 2 hours of Central European time
, for real-time overlap with partners. We can only consider applicants who live in a European country other than the Netherlands.
Nice to have (bonus, genuinely not required)
Experience with white-label or platform partnerships specifically, rather than direct B2B sales.
A customer success or support background — more commercial instinct than technical depth.
This is not…
…an entry-level seat.
The accounts here are too high-stakes for someone stepping into partnership management for the first time.
…reactive account management.
You're expected to get ahead of a partner's needs, not just respond to renewals as they come up.
…a people-management role.
No direct reports — your influence comes from how well you run the relationships you own.
What you get
€4,000–4,500/month, contractor setup.
Our HR team will walk you through exactly how the engagement works during the screening call.
Ownership of some of C Teleport's most strategically important relationships.
An international team — Netherlands HQ, 40 nationalities, colleagues working from locations around the world.
Hiring process
Interview with the hiring manager (Head of Partnerships).
Call with our HR team
Final conversation with our VP of Sales.
Pre-engagement screening
If your application is successful, we may conduct a pre-engagement screening through a trusted third party, in line with applicable laws. This may include employment history, education, and other relevant publicly available information to help us understand your suitability for the role.
Equal opportunity and privacy
C Teleport is an equal-opportunity employer. We assess every application on merit and handle your data in line with GDPR.
ГибридseniorMississauga, Ontario
УдалённоseniorRemote, USA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorCanada; San Francisco; United States; New York; Ottawa; Toronto; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Austin, United States; Dallas, United States; Houston, United States
New Delhi
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorVancouver, BC
ГибридRemote-Calgary; Toronto
УдалённоheadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоheadUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited Kingdom; Ireland; Cyprus; Portugal; Poland; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorSales · Reports to Head of Partnerships · Remote (Europe, outside the Netherlands, working hours within 2 hours of Central European time)