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Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director of Recruiting, Engineering and Information Technology, you’ll lead GitLab’s India-based recruiting efforts for Engineering and IT while helping shape technical hiring across the broader Asia-Pacific region. You’ll lead recruiting managers and their teams, set the regional talent strategy, and maintain direct ownership of senior and executive-level searches. Reporting to the Vice President of Talent Acquisition or an equivalent senior Talent Acquisition leader, you’ll help GitLab build exceptional technical teams in high-growth markets and create a scalable, well-documented recruiting model. You’ll serve as a trusted talent advisor to Engineering and IT leaders, using market intelligence and hiring data to guide workforce planning, organization design, and recruiting priorities. You’ll also strengthen recruiting leadership, candidate experience, and GitLab’s employer presence while supporting an all-remote, globally distributed team. What You’ll Do Lead and develop a multi-layered recruiting organization, including recruiting managers and individual contributors, supporting 100 to 200 or more Engineering and IT requisitions across India and the broader Asia-Pacific region. Build recruiting management capability through coaching, clear expectations, structured operating cadences, and development plans for managers and individual contributors. Own GitLab’s most senior and executive-level technical searches in the region, including Vice President and C-suite-adjacent leadership roles. Set sourcing, talent pipeline, and market strategies for hard-to-fill roles in artificial intelligence, machine learning, generative artificial intelligence, security, infrastructure, and emerging technologies. Advise senior Engineering and IT leaders on organization design, workforce planning, compensation considerations, talent availability, and hiring priorities. Define regional hiring metrics and reporting, surface risks and bottlenecks to senior leaders, and recommend practical solutions that support predictable, high-quality hiring. Partner with People Business Partners, Compensation, Finance, and other recruiting leaders on headcount strategy, process improvements, tooling decisions, and company-wide talent priorities. Champion diversity, inclusion, and belonging, strengthen candidate and hiring team experiences, and build an effective operating model for all-remote collaboration across regions and time zones. What you'll bring Experience leading recruiting in high-growth technology companies, including enterprise-scale or similarly complex hiring environments. Experience managing recruiting managers or leading a multi-layered recruiting organization with accountability for team performance and development. Deep experience recruiting Engineering and IT talent, from individual contributor roles through senior and executive leadership positions. A record of sourcing, engaging, and closing passive candidates for senior technical and leadership roles in competitive markets. Deep knowledge of India’s technology talent market and experience setting hiring strategy across India and the broader Asia-Pacific region. Experience leading distributed teams and large, multi-portfolio hiring plans while advising senior leaders through growth and organizational change. Clear written and verbal communication when advising senior leaders on recruiting strategy and priorities. A data-informed approach to recruiting, including experience with hiring metrics, dashboards, market intelligence, applicant tracking systems, LinkedIn Recruiter, and sourcing tools. Experience with Greenhouse is helpful. We welcome candidates with different backgrounds and transferable experience. If you’re excited about this role, please apply even if your experience doesn’t match every item listed. About the team We help GitLab build the teams needed to co-create the future of software development. We work asynchronously across time zones and partner closely with Engineering, IT, People Business Partners, Compensation, and Finance to deliver high-quality hiring, strengthen leadership capability, and build transparent, scalable recruiting practices. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Nassau, New Providence Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities Lead and oversee day-to-day dealing desk operations, ensuring efficient execution and market coverage across relevant asset classes. Monitor market conditions and liquidity to support optimal pricing, execution quality, and risk control. Ensure alignment of local dealing practices with group trading strategies and policies. Manage market, liquidity, and operational risks within defined limits and risk appetite. Ensure effective controls, monitoring, and escalation procedures are in place. Act as a key contributor to incident management and post-event analysis for the region. Ensure full compliance with local regulatory requirements and internal governance standards. Act as a senior point of contact for regulators, auditors, and internal control functions where required. Support regulatory reporting and contribute to regulatory change initiatives impacting the dealing function. Lead, mentor, and develop the local dealing team. Work closely with Risk, Compliance, Finance, and Technology teams to ensure smooth operational delivery. Act as a key liaison between the Bahamas entity and group-level stakeholders. Contribute to the ongoing development of dealing strategies, systems, and processes. Identify opportunities to improve execution quality, operational efficiency, and scalability. Support business growth initiatives, including new products or market expansion, where relevant. Requirements More than 6-8 years’ of professional experience in dealing / trading / market operations within a regulated financial services environment (preferably CFD / FX / multi-asset brokerage). Proven experience in leading and managing a dealing desk or trading team. Strong exposure to market making, liquidity management, and execution oversight. Experience operating under a regulated framework (ideally offshore / Bahamas or comparable jurisdiction). Demonstrated ownership of risk management processes within defined limits and risk appetite. Experience interacting with regulators, auditors, and internal control functions. Prior experience launching new products or supporting market expansion initiatives. Experience in incident management and post-event review processes. Ability to work in a fast-paced international environment, including experience within a multi-entity or group structure What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: Berlin, Germany; London, United Kingdom About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Join us in shaping the experience that millions of customers land on every time they open DoorDash, Wolt, or Deliveroo. As part of our Core Consumer organisation, our Homepage team owns one of the single biggest levers we have on what customers find and one of the hardest surfaces in the app to get right. Working at the intersection of ranking, personalisation, and AI/ML, you'll help decide what each customer sees and why, across three brands and dozens of markets. You'll be building on a global stack, and your roadmap will be a mix: global platform problems that apply worldwide, global capabilities we're accelerating into EMEA, and EMEA-specific problems worth solving properly rather than working around. We're looking for a Senior Product Manager to join our Homepage team. In this role, you'll shape how customers discover restaurants, grocery and retail venues, dishes and products — and help define what discovery looks like as AI-driven and agentic experiences change the way people decide what to order. What You'll Be Doing You'll be joining a team working on one of the most-used surfaces in the app. Here's what your day-to-day might look like: Building new end-to-end features and user experiences on Homepage that shape how customers discover restaurants, grocery and retail venues, dishes, and products. Working on ranking, personalisation, and AI/ML problems in the Homepage domain, including how we decide what each customer sees and why. Exploring where AI-driven and agentic experiences change the way customers discover what to order. Making discovery work across three brands and many markets, without flattening into one-size-fits-all. What You'll Need to Thrive Our ideal candidate will bring strong product judgment and curiosity to grow into the rest: Proven experience as a Product Manager on consumer-facing products - discovery, homepage, feed, or ranking-driven experiences are especially relevant. You are a product manager more than a feature owner. Someone who finds the customer problems that matter most and makes the case for solving them. You work backwards from the customer problem, and weigh it against what the business needs most right now. You're comfortable holding several business objectives at once and making a call when they pull in different directions. You work well with a wide range of stakeholders and build trust with people whose priorities differ from your own. You think strategically and can move between long-term direction and what we should ship next. You're comfortable with ambiguity and genuinely flexible (this industry is changing fast, AI most of all). You're curious about what AI actually changes for customers, and can tell real value from hype. Next steps The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, SMB Sales to join a team that spans creative, engineering, marketing, and business functions. You aren't the typical sales leader, and we aren't the typical design software company. With this role, you'll join a sales org at an early, high-growth stage, with real opportunity to shape process and strategy from the ground up. You'll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Our Sales org is growing and moving fast. Our next team member will be comfortable embracing change, work well as part of a team, and enjoy working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Manager, SMB Sales, you will develop a team of Account Executives responsible for continuing the growth of our product suite. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead a team of Account Executives to foster an environment of success Enable the success of the team to achieve and exceed monthly, quarterly, and annual targets through a high velocity inbound and outbound sales motion Participate in customer and prospect meetings alongside your team to support deal progression and coach in real time Help shape and further develop sales processes and initiatives Interview, hire and train new team members as we scale the business and company Manage and analyze the performance of your team including accurate forecasting, pipeline generation, and activity metrics We'd love to hear from you if you have: 5+ years of SaaS sales experience 1+ year of velocity sales account executive management experience Experience leading, building, and growing successful, collaborative, and hard-working sales teams Consistent history of leading over-performing sales teams, with a track record of developing strong customer relationships and an emphasis on satisfaction Track record of navigating change effectively in a growing organization Understanding of our technical and competitive landscape While it's not required, it's an added plus if you also have: Additional years of management experience within a SaaS company Experience using or working with Figma, or other UX/UI experience Ability to thrive in a constantly changing and evolving environment Experience with Command of the Message or MEDDIC sales methodology At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $102,000 — $139,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is looking for a hands-on Member of Technical Staff, GRC Engineering to build and scale the technical infrastructure supporting our security, risk, and compliance programs. As we scale globally, you'll translate compliance requirements into automated technical controls, continuous monitoring systems, and preventative security measures that evolve alongside our business. Working closely with Security, Engineering, IT, and cross-functional teams, you'll design and implement controls that proactively prevent compliance gaps rather than simply identifying them during audits. This is a technical engineering role focused on building scalable GRC infrastructure, not traditional policy management or audit coordination. We're looking for someone who combines strong knowledge of compliance frameworks with technical problem-solving skills, sound judgment, and the ability to build systems that support a rapidly growing organization. WHAT YOU'LL DO COMPLIANCE ENGINEERING & CONTROL AUTOMATION - Translate regulatory and compliance requirements into actionable technical controls across corporate and product infrastructure. - Design and implement automated controls for access management, system configurations, security monitoring, and compliance validation. - Build preventative controls and release gates that identify and block noncompliant changes before deployment. - Evaluate which controls should be automated and where human review remains necessary. GRC INFRASTRUCTURE & CONTINUOUS MONITORING - Build and maintain scalable GRC infrastructure that supports continuous compliance monitoring and evidence collection. - Develop automated workflows to validate control effectiveness and identify compliance gaps in real time. - Design controls that remain effective as employees, systems, vendors, locations, and products evolve. - Integrate compliance checks into existing engineering workflows, infrastructure, and security tooling. RISK MANAGEMENT & SECURITY CONTROLS - Translate frameworks such as SOC 2, ISO 27001, and other applicable standards into practical engineering requirements. - Partner with Security and Engineering to identify control gaps, prioritize risks, and implement sustainable remediation. - Establish technical standards and preventative guardrails that reduce reliance on manual compliance processes. - Evaluate emerging security and compliance requirements and incorporate them into scalable control designs. TECHNICAL OWNERSHIP & COLLABORATION - Own GRC engineering initiatives from control design through implementation, validation, and ongoing operations. - Build automation through scripts, APIs, integrations, and engineering workflows. - Partner with technical teams to embed compliance requirements into system architecture and development processes. - Help define the long-term GRC infrastructure roadmap to support the company's growth over the next several years. Requirements: - 6+ years spanning security, GRC, software engineering, automation engineering, or related technical roles. - Demonstrated experience translating framework, regulatory, or policy requirements into technical implementations. - Hands-on experience personally building or automating security and compliance controls. - Production-grade scripting or programming experience, such as Python, including working with APIs and integrations. - Strong understanding of frameworks such as SOC 2 and ISO 27001 and what constitutes credible control evidence. - Ability to distinguish between a control that technically exists and one that is actually effective, enforced, and continuously monitored. - Experience building in rapidly changing or 0→1 environments without relying on mature infrastructure or large teams. - Strong judgment around automation, risk, exceptions, enforcement, and engineering velocity. - Ability to communicate technical controls and evidence clearly to auditors, customer security teams, engineers, and nontechnical stakeholders. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $200,000 - $300,000, depending on experience, skills, scope, and location. - Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Presales Engineer, DACH region. About the job This position is needed to enable our customers to build the future of communications. The Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments. Twilio’s Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success. Take the initiative to identify and solve problems - both for the customer and within the organization as we grow Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Mentor less experienced Presales Engineers Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting Excellent communicator and presenter able to gain audience confidence An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Experience building with REST APIs Previous experience in Telecom, SIP, Contact Center, or Security . Experience with sales methodologies Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience Desired: Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Experience working with customers in the DACH region Proficient German speaker Location This role will be remote and based in the UK, Ireland or Spain Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is expanding its reseller program in Japan and Korea. As our Reseller Operations Manager for Japan and Korea, you'll own how resellers in both countries get onboarded, transact, get paid, and get supported, across both of our resale motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. The global team builds the program; you make it work for Japanese and Korean partners and feed back what has to change. This is an operator role, not a partner manager role. In the first months you'll be validating deal registrations and answering partner tickets yourself; by the end of the first year the volume should be running on documented process, service levels, and vendor or system coverage that you set up. Key responsibilities Own reseller onboarding for Japan and Korea end to end: application intake, screening coordination, agreement execution, marketplace authorization, entitlement setup, and activation, and keep the partner record in Salesforce decision-grade for both regions. Run hyperscaler (3P) reseller operations: deal-registration intake and validation within SLA, marketplace authorizations and private-offer processing with the cloud alliance teams, and end-customer reporting on every reseller transaction so partner-sourced revenue can be attributed. Run direct (1P) reseller operations: partner quotes and order forms, order booking and provisioning, and commit tracking and true-ups with Deal Desk, RevOps, and Accounting, and work with Finance and Tax on local invoicing, currency, and consumption-tax handling for each transaction route. Run the regional side of reseller incentives: eligibility, validation of quarterly payouts, and partner disputes, in partnership with the global incentive operations team and Finance. Stand up first-line operational support for resellers in Japanese and Korean during local business hours, inside the global partner support queue rather than alongside it, and localize the onboarding, deal-registration, and ordering content partners depend on. Manage any outsourced or contracted operations capacity used in region (scope, quality, service levels) and coordinate with Enablement on the logistics of local-language certification and training. Own reseller reporting for Japan and Korea: registration volume and cycle time, activation, attach, and attributed revenue by partner and by motion, and use it to tell the regional teams and the global program what to fix next. Adopt the global Partner Operations playbooks where they fit, write the in-region variants where they don't, and represent Japan and Korea requirements in partner systems and automation work so manual volume doesn't grow with partner count. Minimum qualifications Several years in channel, reseller, distribution, or partner operations at a technology company, ideally touching both a cloud-marketplace motion and a direct or contract-based resale motion. Working proficiency in Japanese, Korean, and English. You'll run operational relationships with partners in both countries and work daily with a US-based team; proficiency doesn't need to be identical across all three, but you need to be able to work with partners in both regions. Practical knowledge of how at least one major cloud marketplace's reseller program works (authorizations, private offers, deal registration), or deep experience in one motion and a track record of picking up the other quickly. Hands-on experience with quote-to-order, order management, or partner billing, and the Finance, Deal Desk, and Legal coordination that comes with it. A track record of taking a manual process and turning it into documented workflow, service levels, and reporting, including managing vendors or contractors who execute part of it. Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away. Preferred qualifications Experience inside the Japanese or Korean enterprise reseller and systems-integrator ecosystem, including local invoicing, credit, and consumption-tax conventions. Experience with partner incentive or rebate operations, or with a partner program during its launch phase. Experience with PRM or deal-registration tooling, or building automations with Claude or similar tools to run operational workflows at volume. How this role works with the team You'll report into Partner Experience and work day to day with two groups. The global Partner Operations team in San Francisco owns the reseller program's systems, and playbooks; our reseller operations owner there is your direct counterpart, and you'll split work along a simple line: they own the global process, you own its execution and adaptation in Japan and Korea. The Japan and Korea go-to-market teams own the partner relationships and the commercial conversations; you're the operational layer underneath them, and the person they come to when something about a partner's onboarding, order, or payout needs to move. You'll also be the regional voice into Finance, Deal Desk, RevOps, and the cloud alliance teams on anything that has to work differently in these markets. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Site Reliability Engineer III (DBA) in LATAM to join our team! About the Role We are seeking a Site Reliability Engineer III with a Database Administration focus to help ensure the stability, scalability, and reliability of our production database systems, primarily Vitess (distributed MySQL) and Cassandra, alongside the rest of our production services and infrastructure. This database specialization is layered on top of the full SRE III scope on the team. You will carry the same on-call, incident response, and service ownership expectations as other SRE IIIs, with database systems serving as your area of deepest technical ownership. Because our SRE Database Engineering function is new, this role will also help establish its operational foundation by designing database architecture and developing the runbooks, escalation guidance, procedures, and training materials that our Level 1 and Level 2 SRE Database Engineers will use as they onboard. The ideal candidate will have strong experience with production database systems, Linux, automation, distributed systems, Kubernetes, observability, and incident response, with a proactive approach to reliability and operational excellence. What You'll Do: Database Architecture & Administration: Design, deploy, and own highly available database architecture for Vitess (distributed MySQL) and Cassandra. Establish and document operational procedures, runbooks, and escalation guidance for Level 1 and Level 2 SRE Database Engineers. Optimize database performance through query tuning, indexing strategies, schema design, and capacity planning. Own database backup, recovery, replication, and disaster recovery strategies. Perform and validate disaster recovery testing and database recovery procedures. Drive database security, access control, patching, hardening, and compliance practices. Serve as an escalation point for complex database production incidents. Partner with the DBA and Data Infrastructure teams on resharding, capacity planning, replication, and architecture decisions for sharded MySQL environments. Service Reliability & Operations: Support the availability and durability of critical services across production environments. Monitor service health using SLIs, SLOs, error budgets, monitoring, logging, and alerting platforms. Partner with service owners to define and improve SLIs, SLOs, error budget policies, and alerting. Participate in on-call rotations, incident response, root cause analysis, and post-incident reviews. Serve as an escalation point for complex production database and infrastructure incidents. Follow established ITIL/OSS processes including incident, change, problem, and capacity management. Take ownership of operational issues and drive projects from problem discovery through resolution. Automation & Tooling: Develop automation for common operational and database administration tasks to reduce manual intervention and operational toil. Contribute to monitoring, logging, and alerting frameworks including Prometheus, Grafana, Catchpoint, and ELK. Help integrate operational runbooks and incident response workflows with FireHydrant. Work with CI/CD pipelines, configuration management, and infrastructure as code tools including Terraform, Ansible, and Jenkins. Develop scripts using Bash, Python, Go, or similar technologies to improve reliability and operational efficiency. Operate and troubleshoot containerized production environments using Kubernetes and Docker. Work within Kubernetes and Vitess environments using technologies such as kubectl, mysqlsh, and Vitess keyspaces. Work with HashiCorp technologies including Terraform, Vault, and Nomad. Project Management & Collaboration: Lead Production Readiness Reviews (PRRs) for functionality being handed off from engineering partner teams. Support the operational readiness of new database-backed services before they enter production. Build training plans, onboarding materials, and technical documentation for new Level 1 and Level 2 SRE Database Engineers. Partner with Engineering, Product, Operations, and DBA/Data Infrastructure teams on reliability initiatives. Assist with capacity planning, disaster recovery exercises, database migrations, and infrastructure projects. Work with vendors and service providers to troubleshoot service issues and track SLA performance. Identify opportunities for automation and process efficiency. Share technical knowledge and help grow a reliability-minded engineering culture. Incident Response: Respond to and resolve production database, infrastructure, and service incidents. Troubleshoot and escalate database, Linux, networking, application, and infrastructure issues as needed. Participate in the on-call rotation and serve as an escalation point for database-related incidents. Lead or contribute to root cause analysis and post-incident reviews. Identify recurring issues and develop long-term corrective actions to improve reliability. Design action plans to address recurring operational and database problems. What We Value: A proactive mindset with a can-do attitude. Someone who can work independently, take ownership, and drive complex technical problems through resolution. Someone who steps up, supports teammates, mentors others, and shares knowledge freely. Strong problem-solving skills and a willingness to learn new technologies. Curiosity, reliability, and a desire to improve the reliability and scalability of production systems. Required Qualifications: 6–8 years of experience in site reliability engineering, systems engineering, infrastructure operations, database engineering, or similar roles, with meaningful experience supporting production database systems. Deep hands-on experience with MySQL and distributed or sharded database systems. Experience with Vitess in a production environment strongly preferred. Experience administering and supporting NoSQL databases such as Cassandra. Experience designing high-availability database architecture, replication topology, backup strategies, and disaster recovery processes. Strong SQL skills, including query performance analysis, indexing, schema design, and troubleshooting. Solid Linux systems administration and troubleshooting skills. Experience with security-focused operations including patching, system hardening, access controls, and vulnerability remediation. Strong understanding of service reliability concepts including monitoring, alerting, incident response, root cause analysis, SLIs, SLOs, and error budgets. Experience working with containers and orchestration platforms including Kubernetes and Docker. Comfortable operating in Kubernetes and Vitess environments using tools such as kubectl, mysqlsh, and Vitess keyspaces. Experience with infrastructure and configuration management technologies including Terraform, Ansible, Jenkins, and HashiCorp products such as Vault and Nomad. Proficiency in at least one scripting language such as Python, Bash, or Go. Experience establishing operational procedures, runbooks, documentation, and escalation processes. Experience mentoring, training, or helping onboard engineers into complex technical environments. Experience supporting large-scale, production-grade systems. Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience. Preferred Qualifications: Direct production experience with Vitess. Experience with large-scale distributed or sharded MySQL environments. Experience with Cassandra or similar distributed NoSQL databases at scale. Experience in SaaS, cloud services, service provider, or large-scale distributed systems environments. Experience with AWS, GCP, Azure, or similar cloud platforms. Familiarity with ITIL/OSS practices and SLA/SLO management. Experience leading Production Readiness Reviews. Experience developing onboarding or technical training materials for engineers. Experience acting as a technical escalation point for database or infrastructure incidents. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: Almaty, Kazakhstan Workplace: OnSite Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. Why this role exists Higgsfield is one of the fastest-growing generative AI companies in the world. Every generation is a policy decision at scale, and the surface area (NSFW, IP, likeness, anti-fraud, deepfakes, regional law) grows every week. Trust & Safety needs a PM who can turn ambiguous legal, policy, and financial-abuse inputs into shipped systems, not another doc. What you'll actually do • Own the T&S product surface end-to-end: classifiers, appeals, user-facing warnings, moderator tooling, enforcement flows. • Own anti-fraud alongside content safety: multi-account farms, free-trial abuse, refund abuse, chargebacks, prompt-injection cost exploits, reseller wrappers. Fraud is a large and growing share of the T&S problem here. • Translate legal, policy, and financial-risk requirements into concrete product specs the ML and engineering teams can build against. • Set thresholds and enforcement policy in partnership with Applied ML: what gets blocked, what gets warned, what gets appealed, and the dollar and reputational tradeoffs behind each choice. • Run the incident loop when something breaks in production, provider escalations, misuse incidents, fraud spikes, new abuse vectors, and ship the fix. • Design the metrics that matter: dollars saved from fraud, false-positive cost to legit users, false-negative legal exposure, appeal reversal rate, coverage across new models and markets. • Work directly with Legal, Applied ML, Backend, Growth, Payments, and external providers to keep our contractual and regulatory obligations current. Must-haves 1. Founding or early-operator experience. You've spent years trying to build something of your own. You know what it's like to own an outcome when nobody hands you a spec. 2. Shipped T&S, moderation, fraud, risk, or compliance products at scale. You've made real enforcement decisions that affected real users and real money. 3. Comfort with legal, policy, and financial-risk ambiguity. You've worked with counsel, payments providers, or regulators and translated their inputs into product. 4. Strong technical judgment. You can reason about classifier tradeoffs, fraud-detection tradeoffs, threshold selection, and evaluation without needing an engineer to translate. 5. You make decisions in dollars and risk, not opinions. A block rate has a cost, a miss has a cost, a false fraud flag has a cost, you can argue all sides. Who this is not for • You prefer working from complete specifications rather than defining problems yourself. • You want to write strategy docs more than ship enforcement changes. • You are looking for a slower release cycle. We ship weekly, and incidents can compress that to hours. Nice to have • Background at a generative AI, UGC platform, marketplace, or fintech risk team in the US, EU, or Asia. • Direct experience with C2PA, child safety classifiers, IP takedowns, DMCA, GDPR enforcement, chargeback flows, or 3DS. • Comfort with adversarial abuse patterns and how they evolve. What We Offer - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support to Almaty for candidates moving from another city or country. - A seat where your policy call ships to millions of generations the same week - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits. This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is seeking a Project Attorney to support to the U.S. International Development Finance Corporation's (DFC) Office of the General Counsel (OGC). This position will advise on the legal and policy aspects of DFC's equity investment program. Responsibilities Structure, diligence, negotiate and document complex, multi-million-dollar international debt and/or equity transactions, with a focus on large energy and infrastructure projects in the power, critical minerals, telecommunications, oil and gas, transport, and manufacturing and service industries. Advise on a range of possible transaction structures, including combinations of equity and debt (convertible or non-convertible) and other equity and quasi-equity instruments (e.g., warrants). For debt transactions: limited recourse project financings, structured and corporate financings, guarantees, security arrangements, and engineering and procurement agreements. For equity and investment funds transactions: the use of direct equity, formation of investment funds or alternative or novel investment and co-investment structures, joint ventures, framework agreements and/or specialized compacts or offtake arrangements with sovereign and non-sovereign actors. Serve as "first chair" in negotiations with borrowers, sponsors, investees, co-investors, general partners, multilateral development banks, development finance institutions, export credit agencies, and commercial lenders. Manage disbursements, subscriptions and/or capital calls as applicable, and monitor and restructure existing transactions across the globe. Analyze foreign and international law issues, advise on corporate matters and issues relating to collateral, intercreditor arrangements, shareholder rights, jurisdiction, dispute resolution and DFC policy matters. Performs other related duties as assigned. Qualifications A graduate of an accredited law school with an LL.B. or J.D. A current member of a bar with a valid license to practice law in a state, territory of the United States, District of Columbia, or Commonwealth of Puerto Rico. At least five years of full-time professional legal experience gained after being admitted to the bar. The minimum five-year work experience requirement includes at least four years of specialized experience that is directly related to the position being filled. At least two of the four years of specialized experience must be at a level of difficulty and responsibility equivalent to that of an attorney at the GS-14 level. Experience advising on legal and policy matters in the areas of investments in direct equity and/or private equity funds in the context of negotiating and documenting transactions for projects in emerging markets, whether directly or through the supervision of outside counsel. Must be a U.S. Citizen and must have the ability obtain and maintain a Public Trust or Secret Security clearance, as applicable. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $150,000 — $190,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Role Overview Backblaze is seeking a Director, Enterprise Systems & Architecture  to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business. This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale. The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time. Key Responsibilities Enterprise Architecture Strategy Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms. Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs). Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise. Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads. Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals. Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment. Systems Architecture & Integration Design Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms. Establish and enforce design standards, data contracts, and integration governance across all enterprise systems. Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals. Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem. Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes. Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture. Architecture Governance & Advisory Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership. Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes. Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders. Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions. Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs. Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers. Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates. Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards. Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes. Team Leadership & Vendor Governance Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction. Establish best practices for systems lifecycle management, change management, and project delivery. Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks. Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team. Qualifications Required 10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company. Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging. Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls. Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective. Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems. Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years. Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources. Experience designing integration architectures using event-driven, API-first, or middleware patterns. Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors. Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments. Preferred Proficiency with architecture and security frameworks to enable the responsible usage of AI Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level. Experience developing master data management (MDM) strategy and data governance frameworks. Experience managing analytics architecture and BI platforms such as Tableau. Salesforce and NetSuite certifications. Experience working in public or large enterprise technology environments with compliance and audit requirements. What We Offer Competitive compensation and equity package Full benefits including medical, dental, vision, and 401(k) with matching RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits A collaborative and transparent culture that supports a healthy work-life balance Pay Transparency To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. The expected salary range for this role is $190,000 - $220,000. At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.

Location: San Francisco; London We are hiring builders to define how people talk to, show things to, and hear from AI In 2026, we launched Computer, the defining product for the new era of agentic AI. We've scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action. The Multimodal team builds the experiences and infrastructure that move AI interaction beyond touch and text — realtime voice, vision, and the platform systems behind them. We own the full path from a user speaking into a device to an answer coming back: the realtime session infrastructure that connects clients to frontier audio models, the backend orchestration that routes, records, and supervises live sessions, and the SDK that powers voice and multimodal experiences across Perplexity's apps. As a backend engineer on Multimodal, you will design and scale the distributed systems that carry live voice sessions in production — and drive entirely new products at the intersection of voice, vision, and agents. WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Design, build, and scale the backend session-worker architecture that powers realtime voice: durable per-session workers, provider routing, and stateful streaming over gRPC. - Own distributed-systems problems end-to-end — session lifecycle, crash recovery, reconnection and replay, multi-region deployment, and graceful degradation under real production load. - Build provider-agnostic streaming protocols from our backend to the Rust SDK that powers voice across every client stack. - Drive new products and initiatives in voice and multimodal AI from problem definition through technical design, implementation, and launch. - Build the orchestration layer that lets live voice models delegate work to tools, agents, and long-running tasks — safely, asynchronously, and at scale. - Partner closely with SDK, client, infrastructure, and model teams; work across the stack when the product demands it, from backend services to client-facing APIs. WHAT WE'RE LOOKING FOR - 4+ years of professional software engineering experience building backend or distributed systems. - Strong experience in Rust, Python, or Go (we work primarily in Rust and Python). - Experience designing and operating production distributed systems: streaming RPC (gRPC or similar), stateful services, message-driven architectures, and failure recovery. - Solid understanding of cloud infrastructure — deploying, scaling, and operating services on AWS or equivalent. - Strong product judgment and the ability to translate user problems into simple, effective technical solutions. - Genuine interest and adoption of AI products and willingness to learn quickly. NICE TO HAVE - Experience with realtime media systems: voice, audio streaming, WebRTC, or low-latency transport. - Full-stack range — comfort building end-to-end, from backend services through client SDKs or web frontends. - Experience integrating LLMs, speech models, or computer vision into production systems. - Experience with agent frameworks, tool-calling architectures, or sandboxed execution environments. - Time spent at a fast-growing startup or on a high-ownership engineering team. OUR MISSION Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating. Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending. Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality. Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways. Repeat. For curious people this is a cycle that never ends.

Location: San Francisco; Seattle; New York City; Toronto PERPLEXITY API PLATFORM Perplexity innovates at the frontier of AI infrastructure, search, and orchestration to serve the world's most discerning users. The Perplexity API Platform brings our technology to the world's most discerning developers. From exabyte-scale knowledge indexes to codegen-first agent runtimes, the building blocks behind Perplexity's applications are some of the most battle-tested AI systems in the industry. We believe these same building blocks can and should power the aspirations of builders everywhere. It's one thing to solve planet-scale retrieval, long-horizon orchestration, and other foundational AI challenges within a single product ecosystem. The true measure of success is to turn those solutions into elegant APIs that delight developers and agents alike. Our API Platform delivers frontier intelligence to thousands of customers: startups, trillion-dollar enterprises, U.S. and allied governments, and everyone in between. We've achieved incredible scale, yet we're just getting started. Join us to build tools for curious minds. ABOUT THIS ROLE Perplexity is seeking strong engineers with a passion for delivering frontier intelligence and infrastructure to developers. Our company builds technology that reshapes how people search, reason, and interact with the world around them. Week after week, we observe increasing demand for programmatic interfaces to that technology. The API Platform engineering team is charged with designing, implementing, and scaling these interfaces. As a member of our team, you'll work on an eclectic portfolio spanning distributed systems, performance optimization, agent orchestration, and frontier topics that often change with each passing month. Throughout this work, you'll prioritize great developer and agent experience alike. You'll also define technical strategy for how we scale to meet compounding growth exponentials (number of customers, agents per customer, compute/retrieval per agent, etc.). KEY RESPONSIBILITIES - Design, build, and operate mission-critical APIs that provide our customers the building blocks for frontier intelligence. - Own and evolve the API gateway and routing layer: authentication, authorization, rate limiting and quotas, usage metering, and request routing across heterogeneous upstream services. - Build the paved road for API services: standardized service scaffolding, container builds, CI/CD, Kubernetes and Helm deployment, and progressive rollouts with fast rollback, so a new API product goes from idea to production in days, not weeks. - Build API governance into the platform: contract-first schemas, breaking-change detection in CI, versioning and deprecation workflows, and SDKs and documentation generated from a single source of truth. - Unify cross-cutting capabilities (billing and usage, rate limiting, organization and identity settings, analytics and observability) so every API product gets them by default instead of rebuilding them. - Ensure low latency and high throughput through aggressive performance optimization (including on upstream systems). - Harden system security and reliability across heterogeneous compute environments, and operate what you build: SLOs, on-call, and incident response. - Collaborate across teams to bring novel frontier capabilities into the API Platform, and partner with infrastructure teams on compute, networking, secrets, and security. - Continually reimagine the customer needs of tomorrow (and the architectures to serve those needs), while faithfully serving the customer workloads of today. - Uphold engineering excellence through design reviews, code quality, and internal documentation. QUALIFICATIONS - 5+ years of backend engineering experience with Python, Go, or Rust, including significant time building platforms or infrastructure used by other engineering teams. - Strong understanding of high-traffic API design: schema evolution & versioning, idempotency, authentication patterns, rate limiting, and performance tuning. - Hands-on experience building and operating API gateways, reverse proxies, or routing layers: authentication and authorization, rate limiting and quotas, request routing, traffic shaping, and per-request observability. - Experience building API governance tooling: contract-first API design, breaking-change detection and API linting in CI, versioning and deprecation workflows, and SDKs and documentation generated from the contract. - Platform depth across the build and deploy path: you have owned CI/CD pipelines, container builds and base images, infrastructure as code, and progressive delivery (canary or blue-green) on a major cloud. - A track record of owning a platform end to end: identifying the need, designing it, aligning the teams that depend on it, shipping it, and operating it, while raising the engineering bar for the teams building on it. - Strong customer empathy and product sense, ensuring the APIs you build are ergonomic, well-documented, and easy to adopt for developers and agents alike. Strong plus: - Experience with modern AI APIs (including latency tuning, streaming, model orchestration, emerging technical standards). - Usage-based billing and metering systems, multi-tenant organization and identity models, and usage analytics pipelines. - Observability for API platforms: structured logging pipelines, metrics, tracing, and SLO tooling.

Location: San Francisco Workplace: OnSite ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for an experienced Executive Assistant to support our CRO and Head of Strategic Sales. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Sales organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You’ll partner closely with senior sales leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. RESPONSIBILITIES - Own complex calendar management for the CRO and Head of Strategic Sales, balancing shifting priorities while ensuring time is allocated intentionally - Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward - Support forward-looking calendar planning, coordinating recurring operating cadences including pipeline reviews, leadership meetings, QBRs, Sales All Hands, and other cross-functional forums - Partner with customers and external partners to coordinate executive meetings, visits, and other engagements - Support executive inbox management, helping prioritize communications, triage requests, and ensure timely follow-up - Coordinate domestic and international travel, including last-minute changes, for both leaders ensuring seamless logistics. - Support planning of team offsites, celebrations, and milestone recognition events, coordinating logistics end-to-end from venue, budget, and vendor coordination - Continuously improve how the Sales leadership team operates by identifying opportunities to make processes more efficient, scalable, and reliable REQUIREMENTS - 3-5+ years of experience supporting senior leaders (CRO, VP Sales, Head of Strategic Sales, or similar) in a high-growth technology company, venture capital or private equity firm, or professional services environment - You understand how revenue organizations operate and have experience supporting sales operating rhythms, pipeline and forecasting cycles, and fast-moving go-to-market teams - Exceptional organizational skills with the ability to manage multiple competing priorities without dropping details - Outstanding written and verbal communication skills, with strong judgment about when and how to communicate on behalf of executives - Demonstrated ability to coordinate complex cross-functional initiatives involving many stakeholders - Experience managing complex calendars, domestic and international travel, executive communications, and recurring operating cadences - Experience supporting team offsites, celebrations, and milestone events with strong attention to detail - Comfortable working with senior leaders, customers, prospects, candidates, and external partners with professionalism and executive presence - Proactive, resourceful, and highly autonomous. You anticipate needs before they become problems. - High attention to detail and a strong sense of ownership. You take pride in creating structure, improving processes, and ensuring nothing falls through the cracks. - Thrives in a high-growth environment where priorities change quickly and adaptability is essential. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role You will own product design for Vercel Marketplace and Vercel Connect, the products that help developers and agents discover, provision, and connect external services to their workloads running on Vercel. You will design both sides of the ecosystem: builders choosing and managing services, and partners creating and operating integrations across the Vercel dashboard, CLI, API-driven agent flows, v0, and partner tools. Both products are live, with active customers and partners. You will improve current journeys while defining how integrations and agent access should work next. You will report into Design and collaborate with a Product Manager and dedicated engineering team. We’re considering candidates at both the Senior and Staff level and will calibrate level based on experience and demonstrated scope and impact. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What you'll do Own the builder and partner experiences across discovery, installation, billing, management, and removal, and shape what the team builds next with Product and Engineering. Define how developers and agents discover, provision, configure, and use databases, services, and integrations across Marketplace and Connect. Turn OAuth, permissions, environments, credentials, billing, and provider constraints into experiences that feel simple without hiding details that matter. Build and test working prototypes independently, using coding agents to explore product behavior and technical constraints. Work directly with customers and partners, using research, support signals, and product data to find opportunities, define success measures, and prove improvements through experiments. Work through implementation with engineers and maintain quality through launch and iteration. There is no mature design playbook here. Create the reusable patterns and structure Marketplace and Connect need, and adjust course as evidence arrives. Take on foundational product problems, including provider dependencies and platform operations. Some high-impact work will be largely invisible to users. What you need Your portfolio makes your contribution, decisions, shipped outcomes, and impact after launch easy to understand. You have independently owned ambiguous, technically complex product work from problem framing through launch and iteration. You reason about systems while maintaining a high bar for interaction and visual craft. You use qualitative and quantitative evidence, define success measures, and change direction when evidence challenges the hypothesis. You make complex products feel clear and trustworthy, including edge cases, recovery, language, and accessibility. You work directly with Product and Engineering, read APIs or code when useful, and explain tradeoffs clearly. You independently use coding agents to prototype interactions, inspect implementation, and learn unfamiliar systems. Curiosity and agency with these tools are required. Production engineering experience is not required. We care more about product judgment, craft, ownership, and how quickly you learn a technical system. Bonus if you Have designed a marketplace, integrations platform, partner ecosystem, or other multi-sided product. Understand OAuth, permissions, secrets, billing, developer tooling, or infrastructure products. Have shipped AI or agent experiences, especially workflows that move between human approval and autonomous action. Have an engineering background or experience contributing production web code. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts. Responsibilities In this role, you’ll: Servicing the fastest growing customers in the region. Growing our revenue and gross profit share of wallet within your key account list. Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software. Maintaining the highest levels of customer satisfaction. Create pricing proposals, negotiating terms and managing the contract process. Selling solutions to a technical and business audience. Building trust and mutual respect with technical customers and peers. Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Balancing challenging priorities and handling multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. History of working with accounts ranging from large multinational enterprise customers to SMB. Demonstrated success by achieving quota on a consistent basis. Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base. A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence. Fluent in French Desired: Ideally, you also have experience selling both to a business and technical audience. Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business. Location This role will be remote, and based in UK, Ireland or Spain Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25%  travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. What will I be doing? Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy. What skills do I need? 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Chicago, Illinois; NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management. Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship. Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio. Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion. Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms. Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design. Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases. Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals. Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives. Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy. Mentor other CSMs and help shape the playbooks and best practices of a growing team. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.