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Location: Portugal - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. THE ROLE You’ll build and deploy customer translation and localization workflows, lead technical discovery and demos, guide onboarding, and support renewals by demonstrating value and resolving technical blockers. This is a hands-on engineering role with substantial customer-facing responsibility. You’ll focus on enterprise workflows in learning and development (L&D), websites, and marketing. WHAT YOU’LL DO Scope customer needs into technical plans with clear dependencies, acceptance criteria, and measurable outcomes. Build AI workflows using prompts, glossaries, translation memories, and human review to meet customer terminology, brand, and quality requirements. Write and deploy integrations with CMS, DAM, PIM, LMS, and commerce systems, preserving content structure, metadata, and context. Own production readiness: secure data access, testing, error handling, monitoring, quality evaluation, and review routing. Document the solution and agree ongoing ownership. Support customer enablement and adoption with Account teams, measure results against the baseline, and identify valuable follow-on workflows. Turn customer work into reusable connectors, evaluation suites, and deployment patterns, and inform Product and Engineering priorities. EXAMPLE PROJECTS L&D workflows: automate localization of courses, training materials, and learning content, from source files through review and delivery into the customer’s LMS. Website workflows: connect the CMS to translation, review, and publishing so new and updated pages stay current across languages. Marketing workflows: localize campaign assets, emails, and product content, applying brand voice and terminology with market-specific review and approval. Across these workflows, build quality checks and human review routing that meet customer requirements. WHAT YOU BRING A record of shipping software, integrations, or automation for enterprise customers; demonstrated ability matters more than a specific degree or years of experience. Hands-on coding skills across APIs, authentication, webhooks, data transformation, version control, testing, and debugging. Experience building AI workflows and evaluating quality, reliability, latency, and cost, including failure handling and human review. Clear communication with technical and business stakeholders, and the judgment to scope ambiguous requests, explain tradeoffs, and manage expectations. Ownership through deployment, documentation, customer enablement, and adoption. Practical use of AI in your own engineering work. Localization or translation technology experience is valuable; curiosity about the domain is essential. Willingness to travel up to 40% Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Core Requirements: — Strong experience with Databricks and Lakehouse medallion architecture (bronze / silver / gold) — Advanced PySpark skills for building transformations in notebooks — Hands-on experience with Delta Lake — Experience with Data Vault modelling (hubs, links, satellites) — Experience with dimensional modelling (facts and dimensions) — Experience ingesting data with Fivetran and custom API integrations — Experience working with Oracle SQL databases as source systems — Spark performance tuning, including skew handling and Liquid Clustering — Experience deploying with Databricks Asset Bundles (DABs) — Experience with Unity Catalog, group-based RBAC, and PII masking Nice to Have: — Experience with Great Expectations or similar data quality frameworks — Experience handling unstructured files in Blob storage — Experience supporting LLM / agent and ML use cases with curated data What You'll Work On: — Building and maintaining a Databricks Lakehouse on a medallion architecture — Ingesting data from Oracle systems and APIs into the bronze layer — Modelling the silver layer with Data Vault and the gold layer with dimensional models — Optimising Spark performance and Delta table layouts — Implementing governance, access control, and PII masking in Unity Catalog — Replacing manual scheduling processes and spreadsheets with a unified data platform — Collaborating with the application team that builds on top of the gold layer for the web app, LLMs, and ML models

Location: European Union Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are hiring an Accounting Automation Engineer to replace manual accounting work across a multi-entity, multi-country enterprise, using Claude Code and agentic AI. You will use Claude Code and agentic AI, plus Python or JavaScript/TypeScript, to automate accounts payable, accounts receivable, reconciliations, month-end close and the wider day-to-day accounting operation. You need strong IFRS or US GAAP knowledge to get the numbers right, because an automation that posts wrong entries is worse than no automation. KEY RESPONSIBILITIES The goal is to automate the repeatable core of enterprise accounting, with human review kept only where judgment is needed. Accounts payable - Invoice capture and data extraction from PDFs and email, using AI where useful - Vendor matching, coding suggestions, and 2-way/3-way PO matching - Duplicate invoice detection and approval routing - Payment run preparation and vendor statement reconciliation Accounts receivable - Invoice generation and delivery - Cash application and bank receipt matching - Aging reports, dunning and collections reminders - Credit note handling and bad debt/ECL provision support Reconciliations - Bank and card reconciliations across all accounts and currencies - Balance sheet account reconciliations (prepayments, accruals, deferred revenue, fixed assets) - Intercompany and subledger-to-GL reconciliations - Exception reports that flag only the items a human needs to review Month-end close - Close checklist tracking and scheduled reminders - Recurring, accrual, prepayment and amortization journals - Depreciation runs and FX revaluation - Trial balance checks, flux/variance analysis, and draft commentary - Management reporting packs General accounting operations - Expense report and employee reimbursement checks - Chart of accounts and master data hygiene - Audit support: evidence collection, PBC lists, sample extraction - Data pipelines between ERP, banks, payment platforms and spreadsheets QUALIFICATIONS Two things matter most, and we weigh them above everything else: 1. Strong knowledge of IFRS or US GAAP 2. Real experience with AI coding tools, ideally Claude Code, backed by solid engineering basics We accept two paths: an accountant who learned to code, or an engineer who learned accounting. Both are judged on the same practical test. - Hands-on experience building automations with Python or JavaScript/TypeScript (either is fine) - Daily, hands-on use of AI coding tools, ideally Claude Code, with solid engineering basics, shipping working scripts and agents - Ability to run local scripts and schedule jobs (cron, task schedulers or CI pipelines) - Strong knowledge of IFRS or US GAAP, shown by ACCA, ACA, CPA or equivalent, or by several years of hands-on accounting experience - Experience with core processes: AP, AR, bank reconciliation, month-end close - Comfort working with APIs and MCP servers, CSV/Excel data and basic SQL - Care for accuracy, controls and audit trails NICE TO HAVE - Experience in multi-entity or multi-currency environments, including intercompany and consolidation - Experience reconciling payment processor statements across multiple jurisdictions and currencies - Experience with shared cost services that invoice group companies, including complex expense splits and automated invoice generation - Experience with an ERP and its API (which ERP does not matter) - Experience building AI agents and agentic workflows, including tool use and MCP servers - Knowledge of VAT/GST and e-invoicing rules in several jurisdictions - Experience with Git, testing and basic cloud deployment - Prior experience in a finance transformation or accounting operations team - Additional languages, where our entities operate in non-English markets LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (90 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Saudi Arabia ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for founding a highly motivated, self-starter Account Executive who is passionate about voice technology and how it is changing businesses. We don't just sell a product or custom-level solutions; we are partnering with our strategic enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology. In this role you will: - Build and manage a growing portfolio of strategic enterprise accounts in the Saudi Arabia to help ElevenLabs meet its revenue goals. - Identify and develop high-value business opportunities that align with ElevenLabs' product offering and roadmap. - Generate leads, negotiate complex contracts and close sales in collaboration with the Growth team. - Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team. Who you are We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You'll strive with us if you: - Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. - Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. - Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. - Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. - Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. What you bring - Proven track record of meeting & exceeding sales targets in a fast-paced environment, selling into large and strategic enterprises in the Saudi Arabia - +10 years of previous experience in sales in a SaaS organisation, with experience managing strategic, complex, deal cycles. - Extensive experience working in the Saudi Arabia - Expertise or willingness to learn everything about Voice AI industry and how ElevenLabs' solution can help. - Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization. - A hybrid of customer & product-driven mentality that prioritises client impact, satisfaction & scale. - The role is based in the Saudi Arabia - Plus: Proficiency in Arabic. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Saudi Arabia Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for founding a highly motivated, self-starter Strategic Account Executive who is passionate about voice technology and how it is changing businesses. We don't just sell a product or custom-level solutions; we are partnering with our strategic enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology. In this role you will: - Build and manage a growing portfolio of strategic enterprise accounts in the Saudi Arabia to help ElevenLabs meet its revenue goals. - Identify and develop high-value business opportunities that align with ElevenLabs' product offering and roadmap. - Generate leads, negotiate complex contracts and close sales in collaboration with the Growth team. - Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team. Who you are We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You'll strive with us if you: - Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. - Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. - Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. - Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. - Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. What you bring - Proven track record of meeting & exceeding sales targets in a fast-paced environment, selling into large and strategic enterprises in the Saudi Arabia - +10 years of previous experience in sales in a SaaS organisation, with experience managing strategic, complex, deal cycles. - Extensive experience working in the Saudi Arabia - Expertise or willingness to learn everything about Voice AI industry and how ElevenLabs' solution can help. - Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization. - A hybrid of customer & product-driven mentality that prioritises client impact, satisfaction & scale. - The role is based in the Saudi Arabia - Plus: Proficiency in Arabic. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Hong Kong Office Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. What You'll do: Bring new business : Build and maintain strategic relationships with merchants, acquiring partners, payment providers, card schemes, and other key players within the payments ecosystem and close deals Be a Brand Ambassador for Unlimit as we establish a position in the market :Identify new business opportunities, own the commercial pipeline, and drive negotiations from initial outreach through partnership launch Leverage knowledge of the AI ecosystem to identify commercial opportunities and build partnerships within the AI market Thrive in a fast-paced startup environment by taking initiative, solving problems proactively Collaborate with the wider business to ensure you have a thorough Who You Are: Proven experience in Business Development within fintech 3+ years , in payments , banking or related from 5 years Strong expertise in payment acquiring, merchant accounts, banking, APM's Demonstrated experience building partnerships and launching payment channels across the APAC region Good understanding of the AI market and the ability to identify commercial opportunities within the ecosystem Experience working in a startup or high-growth environment with the ability to manage ambiguity and move quickly Strong commercial mindset with excellent negotiation, communication, and stakeholder management skills Self-starter with a proactive, hands-on, and can-do attitude Fluency in English and Mandarin is required What We Offer Attractive remuneration package (base salary + commission) Vacation, sick, and paid holidays Full-time 5/2 A modern office-based workplace with all necessary equipment A team of top international professionals to learn from Multicultural working environment, growing opportunities, and many more Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Remote - Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role This is a hands-on operator role. You will update risk registers yourself, run functional risk lead check-ins, and produce board materials. No direct reports. Alpaca has the ERM framework, taxonomy, and scoring model. As ERM Program Manager, you will own execution: intake from functional risk leads, risk register hygiene, residual scoring with risk owners, and board-ready reporting on schedule. You report to the CISO / ERM Lead and work closely with the ERM Working Group, functional risk leads, and local entity leaders. Things You Get To Do Run the ERM intake cycle end to end: Ticket ingestion, functional interviews, surveys, and ad hoc signals from incidents or operational channels. Maintain functional and enterprise risk registers in Vanta: owners, inherent and residual scores, mitigations, and status. Coordinate functional risk lead check-ins, chase blockers, and normalize inputs into the enterprise view. Map risks to Alpaca's 15 L1 categories and Appendix C L2 subcategories to enterprise scenarios for reporting. Apply the ERM Risk Scoring Model and push residual validation with risk owners. Track mitigation plans, action owners, target dates, and escalations. Define KRIs with data owners; use proxy metrics where instrumentation is still maturing. Produce leadership and board ERM materials. Support ERM Working Group agendas, minutes, and action tracking. Operate the intake triage workflow: score, dedupe, register action. Build playbooks and templates for functional leads. Support local entity quarterly risk updates and escalation hygiene. Surface emerging risks (crypto, AI, multi-jurisdiction) for review. Who You Are (Must-Haves) Mid-career (roughly 5 to 10 years) in operational risk, ERM, GRC , or compliance program management at a regulated financial institution (broker-dealer, fintech, or capital markets). Built or run a risk register from intake through reporting. Not framework design only. Can coordinate Legal, Compliance, Finance, Product, Security, and Operations stakeholders without direct authority. Hands-on GRC platform experience Clear writing: risk statements, executive summaries, board-ready tables. SEC/ FINRA familiarity or equivalent regulated-environment experience. Who You Might Be (Nice-To-Haves) Broker-dealer, clearing, or custody operations context. High-growth fintech where you stood up ERM while the business scaled. Crypto / digital assets risk register exposure. Multi-entity, multi-jurisdiction risk consolidation. Jira service desk or structured intake workflow design. COSO ERM / ISO 31000 implementation as an operator. Prior work drafting board or risk committee reporting. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Shanghai Office; Shenzhen; Hangzhou Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. About The Job As a member of the Unlimit Business Development Team, you will be responsible for driving your own pipeline, seek out opportunities in the market and support the ongoing commercial growth strategy of the organization. What You'll do: Bring new business : Build and maintain strategic relationships with merchants, acquiring partners, payment providers, card schemes, and other key players within the payments ecosystem and close deals Be a Brand Ambassador for Unlimit as we establish a position in the market :Identify new business opportunities, own the commercial pipeline, and drive negotiations from initial outreach through partnership launch Leverage knowledge of the AI ecosystem to identify commercial opportunities and build partnerships within the AI market Thrive in a fast-paced startup environment by taking initiative, solving problems proactively Collaborate with the wider business to ensure you have a thorough Who You Are: Proven experience in Business Development within fintech 3+ years , in payments , banking or related from 5 years Strong expertise in payment acquiring, merchant accounts, banking, APM's Demonstrated experience building partnerships and launching payment channels across the APAC region Good understanding of the AI market and the ability to identify commercial opportunities within the ecosystem Experience working in a startup or high-growth environment with the ability to manage ambiguity and move quickly Strong commercial mindset with excellent negotiation, communication, and stakeholder management skills Self-starter with a proactive, hands-on, and can-do attitude Fluency in English and Mandarin is required What We Offer Attractive remuneration package (base salary + commission) Vacation, sick, and paid holidays Full-time 5/2 A modern office-based workplace with all necessary equipment A team of top international professionals to learn from Multicultural working environment, growing opportunities, and many more Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Shanghai Office; Shenzhen Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. About the Job As an Business Growth / Senior Account Manager, you will be responsible for acquiring, managing, and growing a portfolio of enterprise merchants for Unlimit’s acquiring business across APAC. This is a hunting and farming role, combining new business acquisition with long-term account growth. You will identify and engage enterprise merchants, manage complex sales cycles, drive successful onboarding and launch, and continuously develop strategic relationships to maximize business growth. You will take end-to-end ownership of merchant relationships, working closely with merchants and internal teams to optimize performance, identify growth opportunities, expand the adoption of Unlimit solutions, and deliver a best-in-class client experience. You will report to Unlimit’s Head of APAC Account Management. What You’ll Do Acquire new enterprise merchants by identifying opportunities, building relationships, managing sales cycles, and closing deals. Manage and grow strategic merchant accounts throughout the full client lifecycle, from onboarding and integration to ongoing optimization and expansion. Develop strong relationships with key merchants and become a trusted business partner, understanding their challenges and providing tailored payment solutions. Drive upsell and cross-sell opportunities by identifying business growth areas and increasing adoption of Unlimit’s payment solutions. Analyze merchant performance data, monitor key business metrics, and provide insights and recommendations to improve transaction performance and revenue growth. Collaborate closely with product, operations, risk, compliance, and technical teams to ensure successful merchant experience and continuous improvement. Manage multiple priorities and stakeholders while delivering results in a fast-paced and evolving environment. Represent Unlimit as a strategic partner, bringing ownership, professionalism, and commercial mindset to every client interaction. Who You Are Payments experience: minimum 5 years of experience in the payments industry, with strong knowledge of acquiring, merchant services, payment solutions, or payment partnerships. Enterprise sales experience: proven experience managing complex sales cycles with enterprise merchants, including prospecting, negotiation, and closing. Account growth mindset: demonstrated ability to not only acquire clients but also grow existing accounts through strategic relationship management and solution expansion. Commercially driven: comfortable owning revenue growth opportunities, including new business acquisition, upsell, and cross-sell initiatives. Analytical mindset: able to understand transaction data, identify growth opportunities, and translate insights into actionable business strategies. Client-focused: strong relationship management skills with the ability to build trust and influence senior stakeholders. Self-starter: proactive, resilient, and able to work independently in a fast-paced environment. Collaborative and positive: works effectively across teams and contributes to a high-performance culture. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Singapore Office; Singapore Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. About The Job As a member of the Unlimit Business Development Team, you will be responsible for driving your own pipeline, seek out opportunities in the market and support the ongoing commercial growth strategy of the organization. You must have experience in Payment Acquiring Business and must have background working with Fintech company only. What You'll do: Bring new business : Build and maintain strategic relationships with merchants, acquiring partners, payment providers, card schemes, and other key players within the payments ecosystem and close deals Be a Brand Ambassador for Unlimit as we establish a position in the market :Identify new business opportunities, own the commercial pipeline, and drive negotiations from initial outreach through partnership launch Leverage knowledge of the AI ecosystem to identify commercial opportunities and build partnerships within the AI market Thrive in a fast-paced startup environment by taking initiative, solving problems proactively Collaborate with the wider business to ensure you have a thorough Who You Are: Proven experience in Business Development within fintech 3+ years , in payments , banking or related from 5 years Strong expertise in payment acquiring, merchant accounts, banking, APM's Demonstrated experience building partnerships and launching payment channels across the APAC region Good understanding of the AI market and the ability to identify commercial opportunities within the ecosystem Experience working in a startup or high-growth environment with the ability to manage ambiguity and move quickly Strong commercial mindset with excellent negotiation, communication, and stakeholder management skills Self-starter with a proactive, hands-on, and can-do attitude Fluency in English and Mandarin is required What We Offer Attractive remuneration package (base salary + commission) Vacation, sick, and paid holidays Medical Insurance Full-time 5/2 A modern office-based workplace with all necessary equipment A team of top international professionals to learn from Multicultural working environment, growing opportunities, and many more Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Tel Aviv, HQ Workplace: OnSite We are looking for a Vertical Product Manager to own Wonderful's solutions for the healthcare industry: health insurers and payers, hospitals and provider networks, and the platforms that sit between them. This role is responsible for the strategy, roadmap and go-to-market of repeatable healthcare solutions: products that solve a specific business problem for a payer or a provider and that we can sell and deploy again and again, in every country we work in. Our teams in the field already build valuable agents for healthcare organizations. As one of the first Vertical PMs, you will turn this field experience into a catalog of solutions that sales can pitch from the first meeting, and that our deployment teams can take to production faster each time. You will work closely with country GMs, Deployment Strategists, FDEs, HQ product groups, R&D and marketing. Healthcare has the highest stakes and the least room for a wrong answer of any industry we sell into. A member asking what their cover actually includes, a patient trying to move an appointment, a family trying to understand a bill. Solutions here have to be accurate, careful with patient data, and know exactly when to hand the conversation to a person. WHAT YOU'LL DO - Drive the product vision, strategy and roadmap for Wonderful's healthcare solutions, from the first solutions to a full catalog across payers and providers. - Identify the highest-value repeatable solutions, using what we have already built for healthcare customers, input from the field and market research. - Convert repeated customer needs into productized solutions rather than one-off builds, in partnership with HQ product groups and R&D. - Own the full solution offering for go-to-market, including demos, pricing, business case and reference deployments, so that solutions win deals in pre-sale. - Partner with marketing and sales on positioning, sales enablement and conversations with senior payer and provider buyers. - Build a deep understanding of payer and provider operations, buyer needs, regulation and competitors, and use it to shape priorities. - Set the patient privacy, accuracy and human-handover bar that a payer or a provider will accept, together with R&D, security and legal, and define how a solution integrates with the clinical and administrative systems a customer already runs. - Own the market rollout for each solution: which countries it enters and in what order, what has to change for it to work in each one, and how we grow penetration from there. A solution is judged by its total across every market, not by a single deal. - Lead a cross-functional team of engineers and designers from discovery to production, while maintaining team health. - Define and track the metrics that show each solution is working, and communicate progress to leadership. - Operate independently, think strategically and communicate clearly with executive and technical audiences. WHO YOU ARE - 5+ years of product management, solutions or strategy experience in B2B or enterprise software. - Experience building products for healthcare payers, providers or health technology companies, or working inside one. - Experience taking a product from customer discovery to repeatable sales. - Experience working closely with engineering, sales and customer-facing teams. - Experience presenting to and influencing senior executives. - AI-native PM with demonstrated ability to use AI tools to build prototypes and demos, and to redesign workflows. ADVANTAGES - Experience with AI agents, LLM-based products or workflow automation. - Experience in a pre-sales, solutions or forward-deployed role. - Knowledge of core healthcare processes, such as benefits and eligibility, claims and billing, scheduling and patient intake, or care navigation. - Familiarity with the clinical and administrative systems that healthcare organizations already run. - Experience working across several countries or markets, or in a fast-growing startup. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Tokyo, Japan Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: We're looking to hire a new Talent Sourcer in Tokyo to build top-of-funnel talent pipelines and shape talent strategy across our Go-To-Market (GTM) organization. In this role, you'll partner with regional leadership to fill critical GTM roles like Solutions Consultants https://jobs.ashbyhq.com/notion/15dde0f5-b3fd-4d46-8ec2-0858ebdd888d and Outcomes Architects https://jobs.ashbyhq.com/notion/7030916f-4277-45db-9fed-644bb3fba059 primarily in Japan.   WHAT YOU'LL DO: - You'll manage the sourcing process from inception through successful close, ensuring an exceptional experience for candidates and hiring managers at every step - You'll serve as a strategic advisor and talent sourcing expert, leading successful searches across GTM roles - You'll conduct initial qualification screenings and casual chats with candidates to assess fit and build relationships - You'll collaborate with the broader team on process improvements, programs, and strategic initiatives - You'll lead talent branding initiatives, including organizing hiring webinars and publishing blogs and articles that feature our employees - You'll provide talent mapping and market insights to support local and global recruiting and hiring teams - You'll make informed data-driven decisions that build efficiencies into the sourcing process - You'll find creative and unconventional ways to help us build a diverse top-of-funnel for GTM roles across all levels - You'll help build and manage partnerships to bring more underrepresented talent to Notion - You'll advance our Inclusion, Diversity, Equity, and Accessibility (I.D.E.A) strategy, working to build more diverse and inclusive teams   WHAT YOU'LL ACHIEVE: - Manage sourcing for multiple complex and evergreen searches, creating innovative strategies and engagement to bring the best and most diverse talent to Notion - Help develop and execute comprehensive sourcing plans, analyzing role requirements to define target profiles and identify qualified candidates - Partner closely with other members of the Recruiting team to ensure we hit our hiring targets without sacrificing quality - Collaborate closely with Hiring Managers throughout the recruiting process to ensure we meet their hiring needs and goals - Establish and maintain meaningful relationships with management and key cross-functional stakeholders   SKILLS AND TOOLSET YOU'LL NEED TO BRING: - At least 3 years of experience in talent sourcing or recruitment, whether in-house or agency, or relevant transferable skills from related fields - Experience using LinkedIn Recruiter and other sourcing tools, with skills in Boolean and AI-powered searches (or eagerness to learn these tools) - Persistence, consistency, and attention to detail - if we hire one person out of 200 candidates, you'd ensure the other 199 have a great experience. You care deeply about your craft. - Strong time management, prioritization, and organizational skills. You are self-motivated and committed to excellence - You are kind, warm, and thoughtful - you'll represent the company when you interact with thousands of candidates each year - You'll contribute across the full scope of recruiting operations, from maintaining our ATS database and finding new ways to source candidates to analyzing data to improve recruiting efficiency and managing sourcing channels - Fluency in Japanese and business-level English A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Atlanta, Georgia, United States; Boston, Massachusetts, United States; New York, New York, United States; Seattle, Washington, United States Why Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. About this role: You'll be the founding customer-facing engineer for our flagship Kimchi product within our Customer Success organization. Kimchi executes multi-model LLM workflows and autonomous agents with embedded governance and cost control. It intelligently routes across frontier and open-source models while enabling teams to establish strict budget caps, enforce model access policies, configure roles, and audit TCO via deep analytical tracking. Through Kimchi Studio, developers gain desktop access to agentic workflows, helping organizations accelerate adoption without sacrificing operational governance or spend visibility. This is a hands-on, individual contributor role where you will live at the intersection of inference optimization, autonomous coding agents, multi-model routing and LLM governance. You will have the unique opportunity to architect and execute the growth strategy that scales Kimchi adoption and creates new revenue expansion opportunities for our existing customers. Requirements: Deep hands-on experience with LLMs: you've deployed them, fine-tuned them, evaluated them, or debugged their failure modes. You care about why model A outperforms model B for a specific task. You know what it's like to operate in a fast-moving environment that’s prone to change. You've built or optimized inference systems out of curiosity. You know the difference between latency, throughput, and total cost of ownership. You ballpark costs and performance implications in your head. You can explain complex inference concepts to non-ML engineers and help them see why it matters to their business. You can think commercially. You understand revenue expansion, can identify expansion opportunities within customer organizations, and can design strategies to capture them. You're not just a technical person, you're someone who combines technical excellence with entrepreneurial thinking about growth. Responsibilities : Lead hands-on demos of our flagship inference products - Kimchi Coding, Studio and Teleport. Set up Kimchi Studio workspaces within customer environments. Help teams configure worktrees, integrations (Slack, repos, docs), and skills so agents understand their conventions. Design and drive implementation of governance policies for customers: spending limits per team/developer, cost attribution by project, model routing preferences. Make sure the hard budget caps actually work for their org. Help teams integrate Kimchi's serverless inference API. Optimize model selection and routing for their specific workloads (coding, reasoning, planning tasks). Translate customer feedback into product input. Highlight where the agent fails, where Studio UX gets in the way, where governance policy doesn't match their needs. What’s in it for you? Enjoy a flexible, remote-first global environment. Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology. Equity options. Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks. Spend 10% of your work time on personal projects or self-improvement. Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills. Team-building budget and company events to connect with your colleagues. Equipment budget to ensure you have everything you need. Extra days off to help maintain a healthy work-life balance. Hiring process Screening call with Recruiter Hiring Manager interview 1-2 additional interviews based on the role Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote

Location: Amsterdam, North Holland, Netherlands; EMEA; Lithuania; London, England, United Kingdom; Tel Aviv District, Israel Why Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. About this role: You'll be the founding customer-facing engineer for our flagship Kimchi product within our Customer Success organization. Kimchi executes multi-model LLM workflows and autonomous agents with embedded governance and cost control. It intelligently routes across frontier and open-source models while enabling teams to establish strict budget caps, enforce model access policies, configure roles, and audit TCO via deep analytical tracking. Through Kimchi Studio, developers gain desktop access to agentic workflows, helping organizations accelerate adoption without sacrificing operational governance or spend visibility. This is a hands-on, individual contributor role where you will live at the intersection of inference optimization, autonomous coding agents, multi-model routing and LLM governance. You will have the unique opportunity to architect and execute the growth strategy that scales Kimchi adoption and creates new revenue expansion opportunities for our existing customers. Requirements: Deep hands-on experience with LLMs: you've deployed them, fine-tuned them, evaluated them, or debugged their failure modes. You care about why model A outperforms model B for a specific task. You know what it's like to operate in a fast-moving environment that’s prone to change. You've built or optimized inference systems out of curiosity. You know the difference between latency, throughput, and total cost of ownership. You ballpark costs and performance implications in your head. You can explain complex inference concepts to non-ML engineers and help them see why it matters to their business. You can think commercially. You understand revenue expansion, can identify expansion opportunities within customer organizations, and can design strategies to capture them. You're not just a technical person, you're someone who combines technical excellence with entrepreneurial thinking about growth. Responsibilities : Lead hands-on demos of our flagship inference products - Kimchi Coding, Studio and Teleport. Set up Kimchi Studio workspaces within customer environments. Help teams configure worktrees, integrations (Slack, repos, docs), and skills so agents understand their conventions. Design and drive implementation of governance policies for customers: spending limits per team/developer, cost attribution by project, model routing preferences. Make sure the hard budget caps actually work for their org. Help teams integrate Kimchi's serverless inference API. Optimize model selection and routing for their specific workloads (coding, reasoning, planning tasks). Translate customer feedback into product input. Highlight where the agent fails, where Studio UX gets in the way, where governance policy doesn't match their needs. What’s in it for you? Enjoy a flexible, remote-first global environment. Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology. Equity options. Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks. Spend 10% of your work time on personal projects or self-improvement. Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills. Team-building budget and company events to connect with your colleagues. Equipment budget to ensure you have everything you need. Extra days off to help maintain a healthy work-life balance. Hiring process Screening call with Recruiter Hiring Manager interview 1-2 additional interviews based on the role Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote

Задачі: — Аналізувати бізнес-потреби та збирати вимоги для AI, automation і digital-рішень — Виявляти можливості для оптимізації процесів і впровадження Generative AI — Створювати process maps, Solution Design Documents та іншу проєктну документацію — Співпрацювати з developers, solution architects і проєктними командами на всіх етапах розробки — Координувати UAT, підтримувати впровадження рішень та працювати над їх подальшим вдосконаленням Требування: — 4+ роки досвіду в Business Analysis, automation або digital transformation проєктах — Досвід збору та управління бізнес-вимогами, підготовки процесної та технічної документації — Розуміння Generative AI, prompt engineering, AI agents та Human-in-the-Loop підходів — Досвід роботи з AI-інструментами для аналізу, досліджень і створення рішень — Вільна англійська мова та сильні комунікаційні навички Умови: — Робота над міжнародними AI та digital-проєктами для команд Центральної та Східної Європи — Віддалений формат роботи або комфортний офіс у Львові на вибір — Персональний план розвитку, менторство та курси англійської й польської мов — Можливість працювати з сучасними AI-технологіями та Microsoft ecosystem — Офіційне працевлаштування, кар’єрне зростання та участь у масштабних трансформаційних ініціативах

Location: London Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap. WHAT YOU'LL DO - Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience. - Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions. - Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention. - Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations. - Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services. - Travel required: Up to 25% of the time WHAT YOU HAVE - Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms. - History and comfort conducting change management and wide-scale adoption for large technology projects. - Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level. - Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly. - A strong commitment to be collaborative and proactive with a team-first mentality. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-LE1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Mumbai About the role We are seeking a Customer Experience Improvement Manager (CX Improvement Manager) to lead the end-to-end implementation and optimisation of high-impact customer experience initiatives. This newly created role will build upon our existing quality audit and failure demand analysis and translate them into proactive, systemic initiatives that address root causes and prevent recurring customer friction. The (CX Improvement Manager) will identify the root causes of both reasons that drive users to seek help (i.e. contact our Customer Service teams) and also reasons for customer dissatisfaction (DSAT). Using these insights the role holder will partner cross-functionally with CS, Quality, Operations, Product and Tech teams to project-manage operational solutions - such as proactive incident communications, automated surge protocols, improvements to our AI Virtual Assistant and social media engagement playbooks. If you are a data-driven operations specialist who thrives on solving systemic friction, building scalable workflows, and directly moving CX metrics, this role is for you. What you'll be doing Strategic Program & Project Management Execute High-Impact CX Initiatives: Project-manage core quality programs 30-60-90 Day Impact Roadmaps: Design and execute structured roadmaps focused on addressing top customer contact and DSAT drivers (e.g. bet settlement queries, policy related concerns and deposit/withdrawal challenges). Maintain, triage and manage (i.e. verify, categorise, prioritise) the operational backlog of bugs, intent gaps, and UX improvements for the AI Virtual Assistant, serving as the bridge between frontline CS teams and Product to drive continuous bot performance. Cross-Functional Collaboration & Product Alignment Product & Tech Integration: Partner with CS, Product, Ops and Tech teams to implement initiatives like dynamic, event-driven in-app alerts and automated IVR messaging to deflect/intercept inbound ticket surges before they reach live agents. Metric Ownership & Performance Analytics CSAT & DSAT Management: Own overall CSAT/DSAT performance, linking root causes for dissatisfaction to improvement initiatives and measuring the direct benefit of changes made. Social Media & ORM Optimization: Revamp Online Reputation Management (ORM) playbooks for X (Twitter), Telegram and Facebook, transitioning teams from highly manual and robotic responses to more automated and efficient ways of working whilst retaining a context-aware engagement approach. What you'll bring Experience: 5+ years in Customer Operations, Quality Management or CX Project Management, preferably in high-volume environments (Fintech, iGaming, E-commerce or Tech) Project Management Skills: Proven track record of managing cross-functional initiatives across Product, Tech, and Customer Operations using methodologies like Agile or Lean. Data & Analytics Proficiency: Strong proficiency in customer support analytics, queue management metrics (AHT, FCR, ART, Shrinkage), and identifying trends within unstructured customer feedback (verbatims/DSAT surveys). Technical Savvy: Comfort with API-driven integrations, IVR routing logic, automated helpdesk workflows and social media management tools. Communication: Exceptional written and verbal communication skills; ability to distill complex technical outages into simple, empathetic customer-facing copy and clear executive updates. Even better if Prior experience operating in high-volatility, real-time event industries (e.g., sports betting, live payments, or trading platforms). Direct experience writing SOPs, designing automated ticket routing workflows, and establishing disaster recovery/surge protocols. Certified 6 Sigma Green or Blackbelt If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

About HighRadius: HighRadius guarantees Value Creation for the Office of the CFO with a single Agentic AI platform. The platform integrates 190+ AI agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. Each agent is tied to measurable KPIs, ensuring real outcomes in just 3–6 months across 1,300+ Global Enterprises. Location: Germany (Remote) | London - 5 days a week in the office | Amsterdam - 5 days a week in the office. Travel: Up to 50% (Client Sites). The Account Executive (aka Digital Transformation Advisor) is responsible for end-to-end sales cycles, engaging with finance leaders across the DACH region to showcase how our AI-powered solutions can transform their financial operations. Your Day-to-Day: — Critical member of a consultative sales team with a core focus on developing and closing new business opportunities with your assigned accounts — Maintain expert knowledge of HighRadius solutions to ensure current and potential new customers have appropriate expectations for products and services — Aggressively drive the development of the sales pipeline by prospecting and performing outbound sales activities such as lead follow-up, sales qualifications — Manage and forecast sales activity and opportunities by flawlessly executing the HighRadius sales process and playbook — Attend industry events, such as user groups, tradeshows and conferences, to meet new prospects and customers — Conduct research on competitors, market and industry trends — Ability to articulate abstract ideas clearly and provide a robust business case for new initiatives with customers What you’ll need to be successful: — Must be fluent in German and English — Bachelor's degree in Accounting, Finance, or adjacent field is desired — 5+ years of experience in a value-based sales model, preferably in IT Services & Consulting or SaaS industry — Ability to communicate value to senior-level executives and proven experience in building and sustaining strong strategic relationships — Excellent written & verbal communication and presentation skills — Ability to manage strategic, consultative selling tactics and techniques — Ability to travel to client sites & industry events up to 50% of the time Why HighRadius? Impact: — Gain top-tier experience with a market leader in Autonomous Finance, transforming antiquated processes with AI driven solutions — We strive to promote 35% of our talent per year, ensuring you accomplish career milestones to broaden your skillsets Culture: — Join a high-growth, high-energy FinTech unicorn and be part of a winning sales team with a proven successful playbook HighRadian DNA: — You have a bias for action, strong ownership of your customers and customer projects, and a desire to work in a fast-paced SaaS environment.