Location: New York City, NY; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Strategic Account Executive (Life Sciences) at Anthropic, you'll join the foundational team introducing our frontier AI platform to the world's leading life sciences organizations. You'll drive adoption of safe, frontier AI by securing strategic, enterprise-scale deals across pharmaceutical, biotechnology, and research organizations. You'll leverage deep life sciences sales expertise to grow revenue while becoming a trusted advisor to industry stakeholders — helping them embed AI into R&D, clinical development, and commercial workflows, and uncovering its full range of capabilities. Working closely with Product and Marketing, you'll continuously sharpen our value proposition, sales motion, and market positioning for life sciences decision-makers.
The ideal candidate is energized by building a new category in an established, highly regulated industry — identifying high-potential accounts across pharmaceutical, biotech, and research organizations, and running the strategies to win them. By driving deployment of Anthropic's emerging products into life sciences enterprises, you'll help these organizations unlock new capabilities while advancing the responsible development of AI.
Key responsibilities
Own a book of strategic, high-value accounts across pharmaceutical, biotechnology, and research organizations, carrying and exceeding an individual revenue target
Engage personally with C-level and senior technical stakeholders (CIOs, CTOs, Heads of R&D, Heads of Data/AI) — building business cases and value narratives, and navigating complex procurement, security, regulatory, and legal review through to production deployment and expansion
Identify and prioritize high-potential opportunities within your accounts, building and executing account plans that turn strategic relationships into committed revenue
Run a disciplined pipeline and forecasting cadence — accurate deal inspection, clear next steps, and predictable, coachable execution across a high-value, long-cycle book of business
Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and translate life sciences-specific needs — R&D, clinical development, commercial — into product and roadmap input
Codify winning use cases, proof points, and reference stories from your deals, partnering with Marketing and Enablement to help scale them across the broader life sciences motion
Orchestrate cross-functional and partner motions with Customer Success, Legal, Partnerships, and cloud partners to deliver a seamless customer experience, and represent Anthropic as a visible, trusted voice with customers and at industry events
Minimum qualifications
5+ years of enterprise sales experience in life sciences, with demonstrated success covering bio, pharma, and research organizations
A track record of carrying and exceeding quota in enterprise sales of technical, complex products (API-first platforms, cloud infrastructure, data/ML platforms, or enterprise SaaS)
Experience winning and growing strategic enterprise accounts, including building C-suite relationships, within life sciences (pharmaceutical, biotechnology, or research organizations)
Operational rigor across complex, multi-stakeholder sales cycles — balancing velocity with deal quality and forecasting accurately in fast-changing environments
Credibility with technical buyers and builders — CIOs, CTOs, CDOs, Heads of AI/ML — and experience pairing effectively with solutions architects and applied AI teams
A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI
Preferred qualifications
Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to large pharmaceutical or biotechnology companies
Deep familiarity with regulated-industry selling — GxP compliance, data governance, regulatory and compliance-driven procurement, security review, and the governance expectations of pharma/biotech organizations
Experience selling with and through cloud and ecosystem partners such as AWS, Google Cloud, and global systems integrators
Familiarity with consumption- or usage-based commercial models and value-based pricing conversations
Experience navigating long, multi-stakeholder enterprise cycles (12+ months) typical of biopharma R&D and drug development procurement
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking a seasoned Revenue Accounting professional to join our growing Accounting Team. In this position, you will drive revenue accounting operations, accounts receivable accounting, and financial reporting processes. You will play a critical role in ensuring accurate revenue recognition, managing complex AR processes including CECL compliance, and enhancing our month-end close operations. The ideal candidate brings deep technical accounting expertise, leadership capabilities, and thrives in our fast-paced, innovative environment.
Responsibilities
Manage daily revenue accounting operations, including high-volume transaction processing, and ensure accurate revenue recognition in compliance with ASC 606
Own the month-end revenue close process by reviewing and approving revenue-related account reconciliations and journal entries for revenue, deferred revenue, and unbilled receivables
Manage comprehensive accounts receivable accounting functions, including AR reconciliations, aging analysis, and accurate recording of customer receivables
Lead quarterly CECL aging analysis to ensure consistent application of ASC 326 and work with AR & Collections Lead to develop key AR metrics for management reporting
Perform regular month-end close flux analysis, identifying and explaining significant variances in revenue and accounts receivable balances to ensure financial integrity and provide insights for management decision-making
Collaborate cross-functionally with Finance Operations, Finance Strategy, Billing Support, and business partners on strategic processes and programs
Support revenue accounting system initiatives, including design, implementation, testing, and optimization
Serve as subject matter expert for revenue and AR accounting questions across the organization
Lead audit coordination and serve as primary contact for external auditors during year-end audit
Maintain comprehensive documentation for all revenue and AR processes
You may be a good fit if you have
Bachelor's degree in accounting or finance (or equivalent experience)
10+ years of accounting experience, with at least 3 years in public accounting
Strong knowledge of ASC 606 Revenue from Contracts with Customers & ASC 326 Credit Impairment
Experience with accounts receivable accounting and financial reporting
Experience in collaborating across departments to influence change
Attention to detail, excellent communication skills, and strong sense of teamwork
Ability to work independently and prioritize in a fast-paced environment
Strong sense of ownership and independence, with proven ability to identify issues, propose solutions, and drive initiatives to completion with minimal supervision
Proven experience in managing and mentoring accounting professionals, with the potential to lead team members (both contractors and FTEs) as our team continues to grow
Strong candidates may also have
Experience in a growing SaaS technology business, preferably in startup or high-growth environments
Experience with third-party platform revenue models and related accounting complexities
Passion for data integrity, comfort with large datasets, and enjoyment of solving complex problems
Proficiency with mainstream ERP systems and revenue engines such as NetSuite ARM, Oracle, SAP, Workday Financials and comparable systems. NetSuite ARM experience strongly preferred
Experience with Metronome, Stripe, Anrok, or similar software is a plus
Database & SQL experience is a plus
Exceptional business acumen with ability to translate complex financial concepts into actionable insights for non-finance stakeholders
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're looking for a Commercial Counsel, GTM to join our legal team at the forefront of shaping how cutting-edge AI technology reaches users, researchers, and enterprises worldwide. You'll work alongside experienced colleagues who operate as true strategic partners—moving quickly, thinking creatively, and collaborating to support deals that matter. In this role, you'll focus heavily on supporting our Go-to-Market teams, handling enterprise agreements and customer negotiations while gaining exposure to a range of commercial work including research collaborations, product partnerships, and procurement. You'll also have opportunities to work on AI safety and research agreements, including threat-sharing frameworks with leading security organizations and collaborations that shape and advance responsible AI development standards.
This is an excellent opportunity for a motivated attorney to develop deep expertise in commercial transactions while contributing directly to responsible AI development.
Key responsibilities
Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions including enterprise customer contracts
Partner closely with Sales and Go-to-Market teams to support deal velocity and provide practical legal guidance
Help build and maintain our commercial legal infrastructure, including contract templates, playbooks, and process improvements
Potentially partner with Policy, Safeguards, and Research teams on novel AI governance initiatives
Identify and escalate legal risks appropriately while supporting business momentum
Stay current on legal developments affecting AI technologies
Minimum qualifications
Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based
Experience drafting, reviewing, and negotiating commercial agreements
Demonstrated ability to provide clear, practical legal guidance to non-lawyers on complex commercial law matter
Preferred qualifications
Active membership in the California bar
At least 5 years of legal experience with exposure to commercial contracts, SaaS agreements, or technology transactions
Clear communication skills and comfort translating legal concepts for non-lawyer audiences
A collaborative approach to working with colleagues and external partners
Genuine curiosity about AI technology and AI policy, and a commitment to responsible AI development
Experience navigating multi-stakeholder agreements involving technical and policy considerations
Willingness to take initiative and pitch in wherever the team needs support
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco, Seattle or New York offices at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$335,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're looking for a research engineer who believes that visual and spatial reasoning are core to fully unlocking the capabilities of LLMs. On the Vision team, you'll own the end-to-end process of creating training data and RL environments targeting visual knowledge work: identifying long-horizon and vision-heavy tasks, building evals, designing rewards, and scaling data. This is a unique role that combines applied research with hands-on data work. It's also highly collaborative — you'll partner with external vendors, pretraining, RL, and product teams to make sure the environments you build translate into real-world knowledge work capabilities.
What you'll do:
Own the data strategy for vision capabilities end-to-end, from building evals and scaling RL environments
Manage technical relationships with external data vendors, including writing task specifications, evaluating visual data and annotation quality, and iterating on reward design
Develop and improve QA frameworks that catch reward hacking and ensure environment quality at scale
Run generalization experiments to measure how data strategy changes improve multimodal capabilities on held-out evaluations
Partner with pretraining, RL, and product teams, and do the science that shows we’re all rowing in the same direction
You may be a good fit if you:
Have 7+ years of ML, computer vision, and software engineering experience through industry, academia, or other projects
Have experience with reinforcement learning, reward design, or training data curation for large language or vision-language models
Are familiar with the architecture, training, and operation of large vision language models
Are comfortable managing technical vendor relationships and iterating quickly on feedback
Are results-oriented, with a bias towards flexibility and impact
Care about the societal impacts of your work
Strong candidates may also have experience with:
Designing evals or benchmarks for LLMs or vision language models
Large-scale pretraining, SL, and RL on language models
Deep learning research on images, video, or other modalities
Developing complex agentic systems using LLMs
Large-scale ETL and data pipeline development
Representative projects:
Writing a vendor-facing specification for a new family of visual RL training tasks, then iterating with the vendor on coverage, quality, and reward design
Running experiments to determine ideal training datamixes and parameters for a synthetically generated vision dataset
Finetuning Claude to maximize its performance using a particular set of agent tools/skills
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Berlin, Germany
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
We’re hiring an
Engineering Manager
for our
Product Workstreams
in the
AI Group
. The AI Group’s product workstreams, partner with the wider product org to build the AI capabilities that underpin Fin. These workstreams do not act as ‘AI services’ for the wider org; they are instrumental in shaping AI products from the earliest stages and owning their ongoing development. Product workstreams are composed of EMs, PMs, Engineers, AI Designers, and Machine Learning Scientists.
You will lead our Berlin-based product engineers in the AI Group and will be a key leader of our Berlin hub, helping it grow. You will also work across Fin's core capabilities, such as Skills, Personalisation, Procedures and Safety, and contribute directly to delivering new Fin products from inception.
This is a
hands-on
EM role. You will lead a senior team of engineers and stay hands-on in the codebase. An EM who regularly works alongside ICs builds the context to make good strategic decisions and to support engineers well. Contributing to Fin’s central AI system, architecture and experimentation are core to the job.
Learn more about Fin's AI engineering and research at
Fin
/research
, and more about Fin at
fin.ai
.
What will I be doing?
As a hands-on leader, you will:
Lead and grow a high-performing engineering team
based primarily in Berlin, with members across our European offices.
Incubate and deliver AI products
from ideation through to success, leveraging backtests, evals and A/B tests to inform what ships.
Contribute directly to our production systems
so you keep first-hand context.
Own operational health
for your workstreams: SLOs, alarms, and proactive management of our most critical systems.
Plan, prioritise and deliver
best-in-class AI products with your most senior engineers, ML Scientists, PMs and AI Designers.
Make AI-first the team default.
Build shared skills, agents, and automations that raise the bar for the team’s output and ambition.
Hire and onboard
great engineers, and help them build the Berlin office.
What skills do I need?
Must-haves:
Strong prior experience as an engineer, with recent hands-on technical contributions.
Strong technical judgement, and the ability to coach senior engineers through complex architecture and product trade-offs.
Strong product sense: you can weigh AI product opportunities and decide what matters most.
A data-driven approach: you use experiments and metrics to make decisions.
Strong ownership of production quality and reliability.
An adaptable leadership style for a group and environment that will grow fast and change shape.
Nice to haves:
Experience leading engineering teams that build and operate generative AI systems in production.
Experience with AI evaluation, backtesting or experiment design at scale.
Experience managing AI costs and how product choices affect it.
Experience in a hands-on EM role, or alternating between EM and IC roles.
Experience helping build or grow a new engineering site.
How will I be supported?
You’ll have a structured onboarding experience to help you get up to speed quickly in Berlin and across Intercom.
You’ll have a close group of management peers to collaborate with and learn from.
We invest in our managers, supporting individual career development through training, coaching and regular feedback.
You’ll have opportunities to contribute to and learn from our wider engineering community.
Benefits
We’re a well-treated bunch, with awesome benefits. If there’s something important to you that’s not on this list, talk to us.
Competitive salary and equity in a fast-growing company.
A flexible, hybrid way of working from our Berlin location.
Regular compensation reviews—we reward great work.
Health, wellbeing and insurance benefits designed for our employees in Germany.
Family-friendly leave and support in line with local requirements and company policy.
Flexible time off so you can take a break when you need it.
A well-equipped Berlin office, including lunch and kitchen provisions.
A MacBook as standard, with flexibility to choose the equipment that helps you do your best work.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, CA; San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We are looking for a Technical Cyber Threat Investigator to join our Threat Intelligence team. In this role, you will be responsible for detecting, investigating, and disrupting the misuse of Anthropic's AI systems for malicious cyber operations.
You will work at the intersection of AI safety and cybersecurity, conducting thorough investigations into potential misuse cases, developing novel detection techniques, and building robust defenses against emerging cyber threats in the rapidly evolving landscape of AI-enabled risks. Your work will directly protect the broader ecosystem from sophisticated threat actors who seek to leverage AI technology for harm.
Important context: In this position you may be exposed to explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays.
Responsibilities
Detect and investigate attempts to misuse Anthropic's AI systems for cyber operations, including influence operations, malware development, social engineering, and other adversarial activities
Develop abuse signals and tracking strategies to proactively detect sophisticated threat actors across our platform
Create actionable intelligence reports on new attack vectors, vulnerabilities, and threat actor TTPs targeting LLM systems
Conduct cross-platform threat analysis grounded in real threat actor behavior, using open-source research, dark web monitoring, and internal data
Utilize investigation findings to implement systematic improvements to our safety approach and mitigate harm at scale
Study trends internally and in the broader ecosystem to anticipate how AI systems could be misused, generating and publishing reports
Build and maintain relationships with external threat intelligence partners, information sharing communities, and government stakeholders
Work cross-functionally to build out our threat intelligence program, establishing processes, tools, and best practices
You may be a good fit if you
Have demonstrated proficiency in SQL and Python for data analysis and threat detection
Have experience with large language models and understanding of how AI technology could be misused for cyber threats
Have subject matter expertise in abusive user behavior detection, such as influence operations, coordinated inauthentic behavior, or cyber threat intelligence
Have experience tracking threat actors across surface, deep, and dark web environments
Can derive insights from large datasets to make key decisions and recommendations
Have experience with threat actor profiling and utilizing threat intelligence frameworks (MITRE ATT&CK, etc.)
Have strong project management skills and ability to build processes from the ground up
Possess excellent communication skills to collaborate with cross-functional teams and present to leadership
Strong candidates may also have
Experience working with government agencies or in regulated environments
Background in AI safety, machine learning security, or technology abuse investigation
Experience building and scaling threat detection systems or abuse monitoring programs
Active Top Secret security clearance
Deadline to apply
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$290,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for research engineers to build the safety and oversight mechanisms that govern how our models handle biological knowledge. As a bio safety researcher, you will spend your time: designing and running capability evaluations against frontier models, generating and curating training data for our safety classifiers, training and iterating on those classifiers alongside our ML engineers, and measuring how they hold up against adversarial pressure in production traffic.
This work sits at the intersection of applied ML and biosecurity. You will help define what responsible AI safety looks like in the biological domain, translating threat models into evals, datasets, and deployed systems. The core technical tension you will own is precision: safeguards need to be robust against sophisticated actors while staying out of the way of the far larger population of legitimate researchers using Claude to accelerate life sciences work. Getting that tradeoff right is an empirical problem, and you will be the person measuring it.
You do not need to be an ML researcher today. We are looking for strong scientific programmers with real depth in modern biology who want to bring that depth to bear on model evaluation and classifier development.
Key responsibilities
Design, build, and run capability evaluations to assess what new models can do in the biological domain, and turn results into concrete deployment recommendations
Develop training and evaluation datasets for our safety classifiers, working with internal and external threat modeling experts to ground them in realistic risk
Train, tune, and iterate on safety classifiers with ML engineers, optimizing jointly for adversarial robustness and low false-positive rates
Build the tooling and pipelines that make evaluation and classifier development fast and repeatable
Analyze classifier and eval performance against production traffic, identify gaps, and prioritize improvements
Design and run red-teaming and stress-testing of safeguards as threats, models, and product surfaces evolve
Partner with Research, Product, and Policy teams to embed biological safety throughout the model development lifecycle
Contribute to external communications including model cards, blog posts, and policy documents
Track developments in biology, ML, and biosecurity for their potential to create new risks or enable new mitigations
Minimum qualifications
Strong proficiency in Python, and extensive background in scientific programming and data analysis skills
Excellent grasp of ML fundamentals and an ability to rapidly adopt ML development practices
Excellent knowledge of modern biology across both measurement and engineering: high-throughput assays and functional characterization, as well as gene synthesis, genome editing, strain construction, and protein engineering
Ability to build and maintain your own tooling rather than relying on others to implement your ideas
Experience designing quantitative experiments or evaluations and drawing defensible conclusions from noisy results
Strong analytical and writing skills, and the ability to explain technical concepts to non-technical stakeholders
Familiarity with dual-use research concerns and biosecurity frameworks, such as select agent regulations, the Biological Weapons Convention, or Australia Group guidelines
Comfort with ambiguity and with shifting priorities as AI capabilities change
Can work independently while maintaining strong collaboration with cross-functional teams
Are results-oriented, with a bias towards flexibility and impact
Thrive in a fast-paced research environment where you balance rigorous scientific standards with rapid iteration
Preferred qualifications
Experience working with large language models, including prompting, fine-tuning, or evaluation
Experience training or deploying classifiers or other ML systems in production
Experience developing ML methods for biological systems or biological data
Familiarity with adversarial robustness, red-teaming, or safety evaluation of ML systems
Have at least 8 years of hands-on experience in life sciences, with deep expertise in areas such as molecular biology, drug discovery, or computational biology
Experience leading complex technical projects across multiple stakeholder groups
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude App Infrastructure owns the reliability, experience, and agentic capabilities of claude.ai. We're the platform team for Anthropic's flagship consumer product, responsible for the serving architecture that keeps Claude available at scale, the conversation experience, and the infrastructure that lets every product team at Anthropic ship into claude.ai safely and fast. When the product grows at hyper scale, we're the team that makes sure it feels the same or better.
Beyond the foundation, we're building the agentic layer that turns claude.ai from a chat surface into an execution surface: task execution, personalization, browser use, and server-side tools. This is where the next generation of the product gets built: the primitives that let Claude act in the world, not just respond. We believe reliability and velocity are the same problem, and our job is to build the systems that make both inevitable.
Key responsibilities
Design and build sandboxed compute environments where Claude can safely execute code, access tools, and interact with external services
Build state management systems for long-running agent tasks, handling checkpoints, recovery, and resumption across failures
Develop authentication and authorization frameworks for delegated access, so Claude can act on behalf of users securely
Create observability and debugging tools for agent execution, so we understand what Claude did, why, and how to make it better
Partner closely with product and research teams to define what's possible and ship it
Minimum qualifications
Experience building distributed systems, infrastructure, or platform services at scale
Comfort building cloud native infrastructure on GCP, AWS, or Azure
Experience with containers, sandboxing, or secure execution environments (e.g., gVisor, Firecracker, V8 isolates)
Write clean, maintainable code in Python, Go, Rust, or a similar language
Care about security, isolation, and building systems that fail safely
Preferred qualifications
Comfort with ambiguity and greenfield work where you help shape the architecture
Interest in problems that don't have existing playbooks
Experience building multi-tenant execution platforms or serverless infrastructure
Background in security engineering, sandboxing, or isolation technologies
Familiarity with workflow orchestration systems (Temporal, Airflow, Step Functions)
Experience with state machines, checkpointing, or durable execution patterns
Low-level systems experience (Linux internals, eBPF, container runtimes)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Fort Lauderdale, Fl
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: West Palm Beach, Florida Area
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Naples, Fl.
Workplace: hybrid
IDT’s Retail division is looking for Brand Ambassadors (“BA”). IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors
Responsibilities:
In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products.
Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials.
The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff.
Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company.
More specifically, responsibilities include, but are not limited to:
Visiting retailers/stores on a daily basis
Maintain the POP material placement for all products and distribute new POP material
Collect key information by doing specific surveys for different products
IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
Completion of Financial Service Applications (Money Transfer, Bill Payment, etc.)
Introduce new products to our retailers
Research information about competitor's offerings and new products
Create reports with the findings of each daily route and analyze data in order to offer recommendations
Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
Report stores that have low inventory or low balances.
Participate in events and in-store promotions.
Push and find leads for all our retail product lines.
Use our CRM to update and maintain the information and pictures of our retailers.
Requirements:
Proven work experience in a relevant role, including as an account manager
Bilingual professionals with fluency in both English and Spanish are preferred
Must be prepared to go door-to-door visiting customers.
Basic computer skills – comfortable using tablet and Bluetooth equipment
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail.
Authorized to work for all US employers.
Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).
We offer you:
Hourly rate of $15.00/ hour + the ability to earn commissions.
Mileage and gas reimbursement program.
On-the-job training and a dynamic work environment.
Excellent and competitive benefits package, including medical, dental, and 401(k).
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!
Location: Tampa, Fl 33603
Workplace: hybrid
The Brand Ambassador maintains a close relationship with retailers that sell the company’s retail products. They ensure that each store has the most updated branding, promotions, and training materials. Additionally, the Brand Ambassador ensures that the retailer has all new products, assists with filling applications and manages any type of claims or requests that might come from the retailer’s owners or staff. Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers, if requested by the Company
You would have the chance to:
Visit retailers on a daily basis
Maintain the POP material placement for all products and distribute new POP material
Collect key information by doing specific surveys for different products
IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
Fill Financial Service Applications (Money Transfer, Bill Payment, etc.)
Introduce new products to our retailers
Research information about competitors offerings and new products
Create reports with the findings of each day route and analyze data in order to offer recommendations
Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
Report stores that have low inventory or low balance.
We would prefer to see:
Proven work experience in a relevant role, including as an account manager
Bilingual professionals with fluency in both English and Spanish are preferred
Must be prepared to go door-to-door visiting customers.
Basic computer skills – comfortable using tablet and/or Bluetooth equipment
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!
Location: Remote
The role
We’re
hiring a senior, hands-on Product Manager to join WooCommerce Payments and take ownership of a defined area within our payments products and partner integrations.
You’ll collaborate closely with the Head of Product, and work day-to-day with engineering, design, support, and partnerships. This role is deeply executional. You’ll spend much of your time in the work: in Linear writing and refining issues, triaging bugs and incidents, reviewing and shaping flows in Figma, creating lightweight prototypes, and writing briefs or PRDs when they’re needed.
Payments at WooCommerce run at a serious scale—billions in total payment volume—and the quality of this experience directly affects merchant revenue, shopper conversion, and the success of Woo’s commercial engine. This role sits right where reliability, trust, and execution matter most.
What you’ll work on
Own product direction and execution for a key part of the payments product area, with clear goals, priorities, and measurable outcomes.
Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability.
Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust.
Use data, support signals, and merchant feedback to decide what to work on next, define success measures, and make tradeoffs explicit.
Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues.
Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions.
What we’re looking for
7+ years in product roles, with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and precision of execution.
4+ years in payments or fintech, ideally on products operating at scale; experience with large or global launches is a plus.
Strong product judgment. You can make good calls in messy situations and don’t need perfect information to move forward.
Comfort working on critical, high-trust systems where reliability matters and small changes can have outsized impact.
Ability to work deeply with engineers and designers on complex problems, including technical constraints and tradeoffs.
Strong analytical habits and a practical approach to metrics, dashboards, and instrumentation.
Clear written and verbal communication in a distributed, async environment.
Familiarity with WooCommerce,
WordPress
, or open-source ecosystems is a plus.
Salary range: $170,000-$240,000 USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-Remote
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Toronto; San Francisco; New York; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
Are you energized by building high-performance, scalable and reliable machine learning systems? Do you want to help define and build the next generation of AI platforms powering advanced NLP applications? We are looking for a Site Reliability Engineer to join the Model Serving team at Cohere. The team is responsible for developing, deploying, and operating the AI platform delivering Cohere's large language models through easy to use API endpoints. In this role, you will work closely with many teams to deploy optimized NLP models to production in low latency, high throughput, and high availability environments. You will also get the opportunity to interface with customers and create customized deployments to meet their specific needs.
As a Site Reliability Engineer you will:
- Build self-service systems that automate managing, deploying and operating services.
- This includes our custom Kubernetes operators that support language model deployments.
- Automate environment observability and resilience. Enable all developers to troubleshoot and resolve problems.
- Take steps required to ensure we hit defined SLOs, including participation in an on-call rotation.
- Build strong relationships with internal developers and influence the Infrastructure team’s roadmap based on their feedback.
- Develop our team through knowledge sharing and an active review process.
You may be a good fit if you have:
- 5+ years of engineering experience running production infrastructure at a large scale
- Experience designing large, highly available distributed systems with Kubernetes, and GPU workloads on those clusters
- Experience with Kubernetes dev and production coding and support
- Experience with GCP, Azure, AWS, OCI, multi-cloud on-prem / hybrid serving
- Experience in designing, deploying, supporting, and troubleshooting in complex Linux-based computing environments
- Experience in compute/storage/network resource and cost management
- Excellent collaboration and troubleshooting skills to build mission-critical systems, and ensure smooth operations and efficient teamwork
- The grit and adaptability to solve complex technical challenges that evolve day to day
- Familiarity with computational characteristics of accelerators (GPUs, TPUs, and/or custom accelerators), especially how they influence latency and throughput of inference.
- Strong understanding or working experience with distributed systems.
- Experience in Golang, C++ or other languages designed for high-performance scalable servers).
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco; New York; Toronto; Montreal
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
Are you energized by building high-performance, scalable and reliable machine learning systems? Do you want to help define and build the next generation of AI platforms powering advanced NLP applications? We are looking for Members of Technical Staff to join the Model Serving team at Cohere. The team is responsible for developing, deploying, and operating the AI platform delivering Cohere's large language models through easy to use API endpoints. In this role, you will work closely with many teams to deploy optimized NLP models to production in low latency, high throughput, and high availability environments. You will also get the opportunity to interface with customers and create customized deployments to meet their specific needs.
You may be a good fit if you have:
- 5+ years of engineering experience running production infrastructure at a large scale
- Experience designing large, highly available distributed systems with Kubernetes, and GPU workloads on those clusters
- Experience with Kubernetes dev and production coding and support
- Experience with GCP, Azure, AWS, OCI, multi-cloud on-prem / hybrid serving
- Experience in designing, deploying, supporting, and troubleshooting in complex Linux-based computing environments
- Experience in compute/storage/network resource and cost management
- Excellent collaboration and troubleshooting skills to build mission-critical systems, and ensure smooth operations and efficient teamwork
- The grit and adaptability to solve complex technical challenges that evolve day to day
- Familiarity with computational characteristics of accelerators (GPUs, TPUs, and/or custom accelerators), especially how they influence latency and throughput of inference.
- Strong understanding or working experience with distributed systems.
- Experience in Golang, C++ or other languages designed for high-performance scalable servers).
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
As a Staff Research Engineer, you will join a team of 40+ Researchers and Engineers within the R&D Department working on cutting edge challenges in the Generative AI space, with a focus on avatar-centric interactive video diffusion models. Within the team you’ll have the opportunity to work on the applied side of our research efforts and directly impact our solutions that are used worldwide by over 60,000 businesses.
This is a unique opportunity for experts in machine learning and diffusion models to shape the future of AI video agents that can think, act, and react like humans. As part of our Interactive Avatars Team, you’ll work on cutting-edge research with a clear focus on turning breakthrough ideas into real product capabilities. You’ll join a team that moves fast, iterates often, and builds models that ship and make a meaningful impact. Example tasks and responsibilities include:
- Adapt diffusion models to incorporate diverse conditioning signals (e.g., audio, motion, interaction cues).
- Develop methods for streaming infinitely long video sequences at real-time rates.
- Work on the perceptual layer of interactive agents, including understanding user audio and generating appropriate contextual reactions.
- Improve lip-sync accuracy, motion realism, and overall visual quality in video diffusion models.
- Build robust evaluation frameworks and test suites to enable continuous quality tracking.
- Collaborate closely with our data team to define data needs and ensure high-quality datasets.
- Stay up to date with research in world models, interactive human/agent modeling, diffusion models, and related areas.
WHAT WE'RE LOOKING FOR:
- Comfortable owning and executing on the responsibilities listed above.
- Strong ML (e.g., diffusion, GANs, VAEs) and computer vision background with relevant industry experience.
- Hands-on experience with diffusion models (ideally avatar-centric or video-focused) and up to date with recent advances.
- Proficient in PyTorch and familiar with modern ML frameworks and tooling.
- Strong Python engineering skills, confident with git and version control, and a commitment to clean, maintainable research code.
- Outcome-driven, detail-oriented, and motivated to push state-of-the-art research into real product impact.
- Clear communicator of hypotheses, experiments, and results.
WHAT WILL MAKE YOU STAND OUT:
- Experience with audio-conditioned video diffusion models and deep knowledge of recent video DiT architectures.
- Demonstrated ability to own the full model development pipeline end to end, from data preparation to model design, training, and evaluation.
- A strong publication record in areas such as world models, interactive agents, or video diffusion models.
WHY JOIN US?
We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why,
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
SERVING 50,000+ CUSTOMERS (AND 50% OF THE FORTUNE 500)
We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers https://www.synthesia.io/case-studies and what 1,200+ people say on G2 https://www.g2.com/products/synthesia/reviews#reviews.
PROPRIETARY AI TECHNOLOGY
Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind. https://www.synthesia.io/research
AI SAFETY, ETHICS AND SECURITY
AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about our commitments to AI Ethics, Safety & Security https://www.synthesia.io/ethics.
THE GOOD STUFF...
- Competitive compensation (salary + stock options + bonus)
- Hybrid work setting with an office in London, Amsterdam, Zurich, Munich, or remote in Europe.
- 25 days of annual leave + public holidays
- Great company culture with the option to join regular planning and socials at our hubs
- + other benefits depending on your location
You can see more about Who we are and How we work here: https://www.synthesia.io/careers https://www.synthesia.io/careers
LI-MD1
Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
À propos du poste
Rejoignez l'équipe Customer Success d'Anthropic en tant que Customer Success Manager basé(e) dans la région EMEA, alors que nous façonnons l'avenir de l'adoption de l'IA en entreprise. En tant que Customer Success Manager chez Anthropic, vous serez partenaire stratégique et conseiller de confiance de nos clients les plus complexes dans la zone EMEA, les aidant à exploiter pleinement le potentiel de toutes nos fonctionnalités Claude : API, Claude for Enterprise et Claude Code.
Vous développerez de véritables partenariats avec les clients, acquérant une compréhension approfondie de leurs objectifs commerciaux, de leur orientation stratégique, de leur vision en IA et de leurs besoins techniques. Vous ferez appel à la fois à votre sens des affaires et à votre expertise technique pour agir comme conseiller stratégique tout au long de leur parcours chez nous.
En partenariat avec l'ensemble de l'équipe chargée des comptes, vous aiderez les clients à identifier les fonctionnalités Claude les mieux adaptées à leurs objectifs commerciaux spécifiques, en travaillant en étroite collaboration avec eux pour leur fournir les meilleures pratiques et des conseils, tout en les aidant dans la croissance et l'évolution de leur utilisation (consommation et base) sur le siège.
Votre rôle consiste à aider les clients à adapter efficacement leur utilisation, à mettre en œuvre des stratégies de gestion du changement, à optimiser les cas d'utilisation et à maximiser la valeur de leur investissement en élargissant les cas d'utilisation à l'ensemble de leur organisation. Les informations que vous recueillerez auprès de vos clients serviront directement à définir nos priorités en matière de recherche, de développement et
de stratégies de commercialisation, vous permettant de jouer un rôle clé dans la manière dont nous créons et fournissons de la valeur en continu en tant qu'entreprise.
En tant que l'un de nos premiers CSM dans la région EMEA, vous serez une pionnière en aidant à mettre en place des processus régionaux, à établir de nouvelles relations avec les clients et en représentant la marque Anthropic dans un
marché en forte croissance. Vous travaillerez avec une grande autonomie tout en maintenant un alignement fort avec les équipes mondiales, ce qui requiert une personne qui s'épanouit dans des environnements ambigus et peut travailler efficacement dans différents fuseaux horaires.
Responsabilités :
Établir des relations de confiance et stratégiques avec les décideurs clés des clients EMEA afin de comprendre leurs activités et leurs objectifs, en identifiant des opportunités d'optimisation et d'expansion
Devenir expert des produits Anthropic via API, Claude for Enterprise et Claude Code, en comprenant les nuances techniques et les meilleures pratiques de chacun afin d'orienter les clients vers les bonnes solutions
Tirer parti de votre connaissance approfondie du client et des spécificités régionales pour piloter de manière proactive la planification de l'utilisation, en cernant les tendances actuelles et futures en matière de consommation et d'adoption, ainsi que la manière dont celles-ci se traduisent en valeur ajoutée pour le client
Surveiller les schémas d'utilisation et identifiez les opportunités d'optimisation, en traitant de manière proactive la sous-utilisation des produits basés sur la consommation (API) et par abonnement (Claude for Enterprise / Claude Code) pour tirer pleinement parti des engagements contractuels
Jouer le rôle de partenaire stratégique auprès des clients, en enrichissant leur connaissance des produits Claude grâce à la diffusion de la feuille de route des produits d'Anthropic, en faisant connaître les nouveaux produits et en impliquant les chefs de produit pour qu'ils se fassent le porte-parole des clients de la région EMEA
Documenter et quantifier la valeur client réalisée grâce aux résultats commerciaux, au ROI et aux indicateurs d'impact afin de constituer des arguments commerciaux internes convaincants en vue de poursuivre et d'accroître les investissements
Identifier les cas d'utilisation potentiels et les secteurs d'activité qui ne sont pas encore exploités, en collaborant avec les clients pour découvrir de nouvelles applications pour Claude au sein des différents services, équipes et flux de travail
Élaborer et mettre en œuvre des stratégies de gestion du changement pour favoriser l'adoption par les utilisateurs finaux et maximiser la valeur au sein des organisations clientes, y compris des programmes de formation des formateurs, le développement de centres d'excellence et l'accompagnement organisationnel
Gérer l'expérience client tout au long de son cycle de vie : gérer des comptes complets et des plans de réussite fondés sur les objectifs commerciaux du client, réaliser des bilans commerciaux trimestriels et servir de principal intermédiaire entre le client et Anthropic
Contribuer au développement de la marque Anthropic et des relations avec la clientèle en tant que membre de la première équipe de service client de la région, en élaborant, si nécessaire, des processus, des guides opérationnels et des bonnes pratiques adaptés à la zone EMEA et tenant compte des cultures d'entreprise régionales
Profil recherché :
Vous avez plus de 6 ans d'expérience dans des fonctions en contact avec la clientèle (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer ou similaire)
Expérience avérée en matière de réussite dans les modèles commerciaux basés sur la consommation et sur la location de places, avec une bonne compréhension des différents leviers de croissance et des indicateurs de performance associés
Maîtrise technique et capacité à comprendre et à articuler les concepts d'IA/ML, les intégrations d'API et les modèles de mise en œuvre logicielle
Expérience dans la présentation et la démonstration de produits techniques auprès de publics variés
Mentalité stratégique pour identifier les opportunités de croissance et les traduire en plans d'expansion concrets
Collaborateur polyvalent qui représente le client avec positivité et proactivité, en mobilisant l'ensemble de l'équipe autour de solutions permettant de répondre aux besoins du client
Solides compétences en gestion de projet et capacité à gérer plusieurs relations clients
Passion pour l'IA et intérêt pour le développement responsable de systèmes avancés
Acquérir de l'expérience en travaillant et en contribuant au développement d'une région en pleine croissance, tout en jonglant avec les fuseaux horaires depuis le siège social situé aux États-Unis
Un talent pour mettre de l'ordre dans le chaos et une mentalité enthousiaste de « retrousser ses manches ». Vous avez l'esprit d'équipe
(Bonus) Maîtrise du français, de l'allemand, de l'espagnol ou de l'italien
About the role
Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures
You may be a good fit if you have:
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Strong Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality. You are a true team player
Fluency in French, Spanish and English
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€150.000
—
€190.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We're looking for a Software Engineer to join the team building Claude Security. In this role, you'll take new security capabilities in frontier models and turn them into products that customers can rely on, working across the full stack from early prototype through production.
This role sits close to both research and go-to-market. You'll work with researchers on the team to understand what the models can do and where they fall short, and with customers and partners to understand which problems are worth solving for them. You'll be expected to form your own view from both and to own significant pieces of the roadmap, including deciding what not to pursue.
The right candidate is a strong generalist engineer with the technical depth to engage with research, the product instincts to know what's worth building, and the drive to move fast. Prior security experience is useful but not required; range across the stack and good judgment about what to build matter more.
Responsibilities
Build and ship user-facing and/or backend features for Claude Security
Build the agent loops, tool integrations, and enabling infrastructure for cybersecurity products
Collaborate tightly with product managers and go-to-market to understand user needs, shape feature scope, and make informed tradeoffs as you build
Iterate quickly based on user feedback and internal testing, improving the experience on a continuous basis
Collaborate with research teams to identify and develop new model capabilities for security applications
You may be a good fit if you:
Contribute across the stack, from front-end UI to back-end infrastructure
Are proficient in TypeScript, Python, and/or Go and have experience building distributed systems
Enjoy fast iteration and are energized by prototyping new ideas
Are comfortable working closely with research and go-to-market teams
Have strong communication skills and can work effectively across functions
Have 7+ years of experience as a software engineer
Strong candidates may also have:
Experience building client-side terminal applications
Experience developing cybersecurity products
Experience in incident response, reverse engineering, network analysis, penetration testing, or similar fields
Experience building skills, plugins, or hooks in Claude Code or similar tools
Experience building with Claude Managed Agents or similar frameworks
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
География найма не уточнена
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA; San Francisco, CA | New York City, NY | Washington, DC
San Francisco, CA
География найма не уточнена
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
УдалённоseniorГеография найма не уточнена
УдалённоToronto; San Francisco; New York; Montreal
ГибридSan Francisco; New York; Toronto; Montreal
УдалённоEurope
Paris, France; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters