Location: New York; San Francisco
Workplace: Hybrid
ABOUT ALCHEMY
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
THE ROLE
We're looking for a Security Operations Engineer to improve how Alchemy detects threats, investigates incidents, and reduces operational security risk. This is a hands-on individual-contributor role with no people-management responsibilities.
You'll investigate suspicious activity and build the systems that make the next investigation faster and more reliable. AI-assisted engineering and investigation should be part of your daily work: connecting evidence, developing detections, building response workflows, and checking the results against source data.
You'll also help the team get better at this work. Through shared tooling, code review, pairing, and practical documentation, you'll give teammates capabilities they can use independently.
WHAT YOU WILL DO
- Detect and investigate threats. Triage alerts, hunt for suspicious activity, and investigate across cloud infrastructure, corporate systems, identity, endpoints, and production environments. Establish what happened from evidence and communicate uncertainty clearly.
- Engineer detection coverage. Build and tune detections, onboard useful telemetry, and maintain reliable log pipelines. Test rules against representative attacks and benign activity; address missing coverage and noisy alerts.
- Respond to incidents. Participate in the security on-call rotation and incident response, including scoping, containment, recovery, and post-incident improvements. Preserve evidence and coordinate changes with system owners.
- Build AI-assisted security workflows. Automate evidence collection, alert enrichment, investigation timelines, and response preparation. Connect agents to approved tools and data sources so they can complete bounded tasks with traceable results.
- Verify before trusting. Evaluate AI-assisted workflows against known cases and adversarial inputs. Require evidence for conclusions, test false-positive and missed-threat behavior, and keep human approval for disruptive containment actions.
- Reduce operational exposure. Partner with Infrastructure and IT on vulnerability remediation, cloud and host hardening, identity controls, and attack-surface monitoring. Prioritize findings by exposure and impact, then verify remediation.
- Help secure agent operations. Work with platform and product-security partners on operational controls for agent identities, credentials, tool access, and audit logging. Investigate misuse and build detections for suspicious agent behavior.
- Improve how the team works. Share reusable code, investigation skills, runbooks, and evaluation cases. Pair with teammates, review automation, and teach approaches they can apply to their own investigations.
- Measure defensive outcomes. Track detection coverage, alert quality, investigation effort, response time, and remediation progress. Use those measures to decide what to improve next.
WHAT WE ARE LOOKING FOR
- Hands-on security operations experience spanning detection engineering, threat hunting, and incident response.
- Strong scripting and software-building ability, especially Python; experience with APIs, version control, tests, and operating automation in production.
- Experience with a SIEM such as Panther, Splunk, or an equivalent platform, including detection logic and log analysis.
- Working knowledge of cloud security, identity, endpoint telemetry, networking, and Linux systems. Ability to investigate across system boundaries.
- Evidence of building and using AI-assisted tools in security or adjacent engineering work. You can show how you validate outputs, handle failures, and protect sensitive information.
- Sound incident judgment: you can separate a hypothesis from a finding, preserve evidence, and choose when to escalate or contain.
- A record of making teammates more effective through tools, mentoring, code review, or documentation, without needing management authority.
- Clear written communication and the willingness to own both urgent investigations and the follow-through that prevents repeat incidents.
HELPFUL EXPERIENCE
- AWS, Kubernetes, bare-metal infrastructure, detection-as-code, or SOAR workflows.
- Digital forensics, threat intelligence, or testing detections through attack simulation.
- Securing AI agents and tool integrations, including prompt injection, credential misuse, and data-exfiltration risks.
- Blockchain infrastructure or other environments with sensitive keys and high-impact production systems.
WHAT SUCCESS LOOKS LIKE
- Investigations reach evidence-backed conclusions faster. Detection coverage improves, repeat noise declines, and remediation is verified. The team adopts tools and workflows you've built, with clear limits on what agents may do and a tested path for handling failures.
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🚅 Commuter Benefits
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: Remote (Caribbean)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - Caribbean
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and even though we've made a lot of headway, we still have work to do — and that’s where you come in!
Our Product Managers (PMs) have ownership over product optimizations and features, from independently run experiments to
major product decisions
. Backed by strong analytical skills and business acumen, and inspired by access to senior leadership and transparency into how they make product decisions, our PMs develop insights that lead to new product ideas and Duolingo’s next beloved feature.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
About the role...
As a Staff Product Manager for our Core App Experience team, you will be responsible for the app-wide systems, states, and shared surfaces that make the app feel coherent for all users. You will partner with peers in engineering and product design to simplify foundational experiences and build frameworks and patterns that make the app easier to use, adapt, and extend.
This role will appeal to you if you enjoy:
Building systems that make the app experience better for 58M+ daily users
Balancing investing for the long-term with launches that make the experience better today
Working with PMs across the company to understand their needs, while still holding a high bar for the overall app experience
Bringing clarity and impact to an ambiguous problem space
🧠 You will...
Own core mechanics, surfaces, and functionality in the app, like user accounts, home messages, and session end
Improve product quality with quick interventions that address acute pain points
Build systems and frameworks that balance the needs for an A+ app experience with individual product teams’ goals
✅ You have...
Built systems and frameworks that improve quality at a major mobile product company
Experience turning a broad mandate into a high-ROI roadmap with a mix of near-term launches and long-term investments
An extremely high bar for quality and the product sense to match
The drive to fix problems you see, even if they don’t fit neatly into your scope
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$204,000
—
$306,000 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Remote (APAC)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - APAC
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re looking for a Release Manager to own how Tailscale ships our product, both internally and to customers. You’ll build and run our release coordination process and create the operational practices that coordinate product and engineering.
You’ll work closely with engineering leads, product managers, TPMs and support. At first you’ll focus on building release management from the ground up: setting the release cadence, defining roles, building tooling, and agreeing on norms with the teams involved in releases. Later, it will grow into creating processes around other parts of how product and engineering collaborate, like operational metrics.
You should understand how software gets shipped, including branching strategies, build pipelines, feature flags, and rollout mechanics. Your technical aptitude will allow you to design release processes that engineers trust and use.
Tailscale moves fast and your processes should help us maintain our speed. When a process works well, it is nearly invisible - it keeps the right people informed, stays out of engineers’ way, and gives the team a plan.
Key Responsibilities
Design, implement, and continuously improve Tailscale’s release management process: including release cadence, readiness criteria, rollout coordination, and go/no-go decisions
Build and maintain the tooling, templates, runbooks, and documentation that make release processes repeatable and low-friction
Partner with engineering leads and product managers to surface risk early and drive resolution before it becomes a crisis
Define and track operational metrics that reflect the health of our release practices (e.g., release frequency, change failure rate)
Keep releases on schedule by facilitating cross-team planning rituals that keep engineering and product coordinated
Identify and drive systemic improvements to how we operate, using data and judgment to prioritize what actually matters
What We Are Looking For
5+ years in engineering operations, release management, or a closely related role at a software company
Direct experience building or significantly improving release management processes
Technical fluency: you understand software development deeply enough to have credible conversations with engineers about build systems, deployment pipelines, branching strategies, and production operations
Strong instincts for what process is worth having and what’s just overhead, and optimizing process for trust and adoption
Comfort with ambiguity and the ability to build structure from scratch
Nice to Have
Experience with both client and server software release processes
Experience at a developer tools, infrastructure, or security-focused SaaS company
Familiarity with DORA metrics and how to use them to drive meaningful improvement
Experience with feature flag systems, progressive rollouts, or canary deployments as release tools
Experience scaling operational practices through periods of rapid team or product growth
Hands-on experience with Tailscale at work or home
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$181,000
—
$226,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re looking for a Release Manager to own how Tailscale ships our product, both internally and to customers. You’ll build and run our release coordination process and create the operational practices that coordinate product and engineering.
You’ll work closely with engineering leads, product managers, TPMs and support. At first you’ll focus on building release management from the ground up: setting the release cadence, defining roles, building tooling, and agreeing on norms with the teams involved in releases. Later, it will grow into creating processes around other parts of how product and engineering collaborate, like operational metrics.
You should understand how software gets shipped, including branching strategies, build pipelines, feature flags, and rollout mechanics. Your technical aptitude will allow you to design release processes that engineers trust and use.
Tailscale moves fast and your processes should help us maintain our speed. When a process works well, it is nearly invisible - it keeps the right people informed, stays out of engineers’ way, and gives the team a plan.
Key Responsibilities
Design, implement, and continuously improve Tailscale’s release management process: including release cadence, readiness criteria, rollout coordination, and go/no-go decisions
Build and maintain the tooling, templates, runbooks, and documentation that make release processes repeatable and low-friction
Partner with engineering leads and product managers to surface risk early and drive resolution before it becomes a crisis
Define and track operational metrics that reflect the health of our release practices (e.g., release frequency, change failure rate)
Keep releases on schedule by facilitating cross-team planning rituals that keep engineering and product coordinated
Identify and drive systemic improvements to how we operate, using data and judgment to prioritize what actually matters
What We Are Looking For
5+ years in engineering operations, release management, or a closely related role at a software company
Direct experience building or significantly improving release management processes
Technical fluency: you understand software development deeply enough to have credible conversations with engineers about build systems, deployment pipelines, branching strategies, and production operations
Strong instincts for what process is worth having and what’s just overhead, and optimizing process for trust and adoption
Comfort with ambiguity and the ability to build structure from scratch
Nice to Have
Experience with both client and server software release processes
Experience at a developer tools, infrastructure, or security-focused SaaS company
Familiarity with DORA metrics and how to use them to drive meaningful improvement
Experience with feature flag systems, progressive rollouts, or canary deployments as release tools
Experience scaling operational practices through periods of rapid team or product growth
Hands-on experience with Tailscale at work or home
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$242,540
—
$302,840 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are looking for a proactive and detail-oriented
General QA Engineer
to help ensure the quality and reliability of our product. In this role, you will combine manual and automated testing, build and maintain scalable Playwright test suites, leverage AI-powered tools to increase efficiency and work closely with engineering and product teams to deliver a seamless user experience.
As part of our team, your responsibilities in this role will include:
Automates validation across UI, APIs, dashboards
Maintains reusable test systems, flakes analytics
Development and maintenance of a suite of e2e/UI tests in Playwright (TS), covering critical user scenarios.
Use of AI in work
Practical use of LLM tools (e.g., ChatGPT, GitHub Copilot/Codeium) to optimize the execution of testing tasks.
Performing manual testing of features (planning, test design, regression, exploratory).
Integration and optimization of test runs in CI (parallelization, stabilization, flakiness metrics).
Setting up reporting and observability for automated tests (traces, video, flake analytics).
Collaboration with engineering and product: requirements clarification, help reproducing defects, and improving testability.
Maintaining the quality of test data and environments.
Our ideal candidate possesses the following skills:
3–5 years in QA, including 1.5+ years in automation using JavaScript/Playwright.
Strong Playwright:
Test Runner, fixtures, projects, parallelization, and sharding.
Auto-wait/locators, stable selectors, working with flakes (timeouts, retries, expect.poll).
BrowserContext/Page, environment isolation, test data management.
Tracing, video/screenshots, network mocking (route), APIRequestContext.
Page Object/Screenplay patterns, project structure, reusability.
AI & No-Code Integration:
Building test workflows in n8n, Zapier, Gumloop.
Use of no-code tools as part of the automated test infrastructure.
AI-Enhanced Testing:
Practical use of LLMs (e.g., ChatGPT, Copilot).
Explore AI QA tools (Testim, Diffblue, CodiumAI, Mabl).
JavaScript/TypeScript at advanced mid-level:
Async/await, promises, modules, TS typing, interfaces, generics.
NPM/Yarn, Node.js scripts, ESLint/Prettier configuration.
API testing: REST, Postman/Swagger.
Browser DevTools: network, storage, cookies, CORS, headers, status codes.
Databases: solid SQL, basic work with test data.
CI/CD and VCS:
Git (branching, PR, code review).
Integration of automated tests into CI (GitHub Actions/Jenkins), artifacts, and reports.
Running tests in containers/headless, dependency management, and caching.
Manual testing:
Requirements analysis.
Creation of all types of test documentation.
Test design techniques.
Types of testing.
English: reading documentation and written communication (Intermediate+).
Ukrainian and/or Russian language proficiency is a must.
What we offer:
Opportunity to shape the backbone systems of a modern, data-driven digital company
A collaborative, innovation-first environment that values initiative and experimentation
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday
Schedule: Monday–Friday, 1 PM – 9 PM EET (including 1 hour break)
Why join us?
You’ll be at the intersection of technology, process innovation, and business growth – building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
We're looking for a Paid Media Coordinator to help grow Zanda's reach and connect more health professionals with the tools they need to run successful practices. In this hands-on role, you'll manage our advertising, sponsorship, and association partnerships across international markets.
УдалённоYou’ll work alongside passionate, curious people who support and cheer each other on - even across time zones
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire a
Vice President
to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with strong analytical skills, and the ability to communicate complex findings effectively.
Responsibilities
Conduct comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes.
Conduct assessments of external fund managers, with a focus on private equity, private credit, hedge funds and real assets.
Identify, evaluate, and mitigate operational risks associated with potential and existing investments.
Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations.
Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks.
Engage in ad-hoc projects to support the Alternatives platform.
Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management.
Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management.
Mentor and train junior members, fostering a culture of continuous improvement and professional development.
Qualifications
Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred
10-15 years of experience for the VP level in operational due diligence, risk management, internal audit, or a related field within the investment industry
Strong analytical and problem-solving skills with the ability to synthesize complex information
Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively
Exceptional attention to detail and a commitment to delivering high-quality work
Proven project management skills, with the ability to manage multiple projects and meet tight deadlines
Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders
Benefits
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The base salary range for this role is $155,000 CAD to $185,000 CAD The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans so of which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination. iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11625
Patient Relations & Administrative Virtual Assistant
Independent Contractor – CPT-11625 Patient Relations & Administrative Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Texas-based men's health clinic operating under the GameDay Men's Health brand is seeking a dependable Business Support VA to manage patient communication, warm-lead follow-up, appointment confirmations, billing follow-up, and recurring administrative workflows.
The company provides cash-pay men's health services, including testosterone and weight-loss treatments. The VA will help reduce the administrative workload currently handled by clinical staff, ensuring prospective and existing patients receive timely communication and that important follow-ups are completed.
The ideal candidate has excellent communication skills, a strong customer-service background, and the ability to build rapport with patients while maintaining accurate records and consistent follow-through.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Patient Communication & Lead Follow-Up
Answer incoming calls and respond to routine patient inquiries
Contact warm leads who have submitted inquiries through the website or advertising
Explain available services, pricing information, and appointment options using approved guidance
Schedule initial consultations and appointments for interested prospective patients
Follow up with new and existing patients regarding outstanding questions or next steps
Escalate clinical or treatment-related questions to authorized medical staff
Appointment & Patient Coordination
Confirm upcoming appointments and patient attendance
Follow up on incomplete intake forms and required documentation
Coordinate appointment changes and reminders
Contact existing patients regarding routine treatment-related follow-ups as directed
Maintain accurate notes and communication records
Help ensure patients receive timely and professional service
Billing & Administrative Support
Follow up with patients regarding past-due invoices and outstanding payments
Track payment statuses and flag unresolved billing issues
Update patient census records as new patients enroll
Maintain accurate active and inactive patient classifications
Keep patient information and administrative records organized
Provide routine updates to clinic management regarding outstanding tasks and follow-ups
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Strong phone-based customer-service experience required
Excellent spoken and written English required
Warm-lead follow-up experience strongly preferred
Administrative or patient-coordination experience preferred
Healthcare, medical-office, or wellness-industry experience is a plus
CRM or patient-management system experience preferred
Billing follow-up or accounts-receivable experience is a plus
Strong data-entry and record-management skills required
Ability to maintain patient confidentiality and follow applicable privacy procedures required
HIPAA certification required
IDEAL CANDIDATE PROFILE
Warm, confident, and professional communicator
Strong customer-service and rapport-building skills
Comfortable discussing routine services and appointment options
Highly organized and detail-oriented
Proactive with follow-up and patient communication
Dependable with recurring administrative responsibilities
Comfortable learning healthcare-specific processes and terminology
Able to work independently while supporting clinical staff
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM / Patient Management Systems – Client Training Provided
Phone / VoIP Communication Platforms
Email & Calendar Platforms
Microsoft Office / Google Workspace
Patient Scheduling & Billing Systems
Work Schedule
Contracted Hours per Week: 32 Hours
Scheduled Working Days: Tuesday–Friday (Part-time weekend availability is A Plus)
Daily Working Time: 8 hours/day during clinic operating hours – Exact Schedule TBD CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 32 hours/week
Daily Working Time: 8 hours/day during clinic operating hours – Exact Schedule TBD CST
Scheduled Working Days: Tuesday–Friday (Part-time weekend availability is A Plus)
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required); Bilingual English/Spanish candidates will be considered as well
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Greenwich, Connecticut, United States; New York, New York, United States
About the Role
iCapital is looking to hire a
Vice President
to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with strong analytical skills, and the ability to communicate complex findings effectively.
Responsibilities
Conduct comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes.
Conduct assessments of external fund managers, with a focus on private equity, private credit, hedge funds and real assets.
Identify, evaluate, and mitigate operational risks associated with potential and existing investments.
Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations.
Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks.
Engage in ad-hoc projects to support the Alternatives platform.
Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management.
Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management.
Mentor and train junior members, fostering a culture of continuous improvement and professional development.
Qualifications
Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred
10-15 years of experience for the VP level in operational due diligence, risk management, internal audit, or a related field within the investment industry
Strong analytical and problem-solving skills with the ability to synthesize complex information
Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively
Exceptional attention to detail and a commitment to delivering high-quality work
Proven project management skills, with the ability to manage multiple projects and meet tight deadlines
Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders
Benefits
The base salary range for this role is $160,000 to $195,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
Own the full lifecycle of our fiat risk control products, covering fraud prevention and AML across high-frequency fiat deposit, withdrawal, and payment flows. The focus is on the underlying risk mechanisms: how transactions are screened, scored, held, and released in real time. Combine risk insight with business needs to plan, design, iterate, and optimize an efficient, intelligent risk control system that protects the platform without adding unnecessary user friction.
Key Responsibilities
Risk Mechanism & Product Design
Own the roadmap for fiat and payment risk control systems, including transaction monitoring and fraud detection
Design and iterate on core mechanisms such as rule engines, decision flows, risk tiering, holds and releases, and automated interdiction
Define the logic behind risk parameters (limits, velocity thresholds, triggers, escalation paths) and balance risk coverage against user friction
High-Frequency Transaction Risk
Design controls that operate under high concurrency and strict latency requirements across fiat on/off-ramp, card acquiring, card issuing, and payment transaction risk control
Work with Engineering on real-time data pipelines, rule execution performance, fallback and degradation strategies, and stability under peak load
Detect and close gaps around abnormal patterns such as velocity abuse, account takeover, card fraud, chargebacks, mule accounts, and structuring
AI-Powered Risk Control Capabilities
Use AI to improve user conversion rates and reduce blockers in risk control flows
Optimize risk-related communications delivered to customers during transactions
Use AI to proactively guide users through document submission and identity verification, helping them resolve account restrictions or blocks imposed by risk controls
Requirement Analysis & Product Planning
Explore risk control requirements across business scenarios; combine industry trends and company strategy to set long-term plans and short-term iteration goals
Produce high-quality PRDs that define functionality, performance, security, and other standards
Delivery & Cross-functional Collaboration
Lead prototype design and implementation; coordinate Technology, Data, Compliance, and Operations to deliver on time and at quality
Communicate the value and usage guidelines of risk products, answer questions, and ensure risk strategies are implemented effectively across business lines
Translate AML requirements into product capabilities, including transaction monitoring scenarios, sanctions and watchlist screening, and suspicious activity workflows
Support audit and regulatory inquiries with clear documentation of risk logic
Data Analysis & Optimization
Continuously monitor product data and evaluate the effectiveness of risk strategies and product features
Define metrics (false positive rate, interception rate, fraud loss rate, case handling time, decision latency) and drive data-based iteration
Run back-testing and A/B validation before rule or model rollout
Build feedback loops between case management, operations, and strategy tuning; support incident handling, root cause analysis, and post-incident reviews
Requirements
Bachelor's degree or above in Computer Science, Mathematics, Statistics, Finance, Engineering, or a related field
3+ years of experience in risk control product design, with familiarity with the risk control processes of at least one field such as payments, credit, or e-commerce; experience in high-volume transaction environments strongly preferred
Has led complete risk control product design and launch projects
Hands-on experience in risk strategy formulation, model building, and rule engine design
Solid understanding of fraud and AML mechanisms: rule engines, risk scoring, transaction monitoring, sanctions screening, and real-time decisioning
Familiarity with fiat payment flows, including card schemes (Visa/Mastercard), bank transfers, chargebacks, and payment fraud typologies
Familiar with risk control technologies and tools (risk models, anti-fraud systems, decision engines) and the application of machine learning in risk control
Strong data analysis skills: SQL and Python for data extraction, analysis, and visualization
Able to discuss system design (latency, throughput, data consistency) credibly with engineers
Familiar with financial regulations and regulatory policies, with a strong sense of compliance
Strong logical thinking, problem-solving, communication, and coordination skills; able to drive alignment with Compliance and Operations
Rigorous and responsible, with strong stress resistance in high-pressure environments
Fluent English; Mandarin is a plus
Nice to Have
Experience at a crypto exchange, bank, payment company, or fintech
AI knowledge is a plus for this role
Knowledge of AML regulatory frameworks (FATF, MiCA, PSD2) is a plus
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
As a Senior Observability Engineer on our Observability Platform team, you will contribute to the architecture and development of our observability platform across bare-metal servers, virtual machines, Linux, Kubernetes, GPU clusters, network infrastructure, and cloud-native applications.
We're looking for a senior field marketer to own the EMEA go-to-market motion end to end — from strategy through execution. * Define and own the EMEA field marketing strategy: the regional approach to pipeline generation, in-market presence, and customer engagement, aligned to revenue priorities.
Location: Lanham, MD
The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
1.
Patient Identification and Documentation:
·
Greet patients and visitors courteously and professionally.
·
Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.
·
Update demographics per legal identification.
·
Verify the information on armbands before placing them on patients.
·
Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
·
Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate.
2.
Patient Registration and Insurance Verification:
·
Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations.
·
Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages.
·
Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened.
·
Scan all required documents into patient records and place HAR notes on accounts when necessary.
·
Identify and resolve insurance verification issues, informing patients of available options, including financial assistance.
3.
Regulatory Compliance and Customer Service:
·
Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.).
·
Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service.
4. Appointment Scheduling:
·
Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences.
·
Verify insurance coverage and obtain pre-authorizations as needed.
5. Financial Communication:
·
Communicate financial responsibilities to patients and collect funds in accordance with established protocols.
·
Make referrals to Charity Care and Medical Assistance when needed.
6. Workflow Management:
·
Answer and direct incoming and external calls promptly.
·
Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines.
·
Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).
7. Meeting and Training Participation:
·
Attend departmental staff meetings or watch videos when absent.
·
Attend all required in-person training/in-services and complete all educational assignments within the required timeframe.
·
Read and respond to emails during each shift.
8. Adherence to Policies:
·
Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage.
·
Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement.
9. Additional Responsibilities:
·
Perform other duties as assigned by the Director, Manager, or Supervisor.
Experience/Education/Certification Requirements:
High school diploma or equivalent.
0–11 months of
direct
Patient Access or healthcare registration experience.
Strong verbal and written communication skills to interact with patients, families, and clinical teams.
Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment.
Excellent attention to detail and accuracy in data entry and documentation.
Compassionate, patient-centered approach to service delivery.
Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Beograd, Serbia; Europe
Workplace: hybrid
About The Role:
We are looking for a technical analyst to join our FinCrime team as one of the owners of our rules framework, KPI and activity tracking, and the continuous improvement of our detection capabilities.
You will identify gaps, propose solutions, and drive them to delivery alongside Product, Compliance, Network and Engineering, keeping us ahead of bad actors without hurting speed or user experience.
What you'll co-own
Rules lifecycle:
design, build, test, tune and retire fraud and AML/TF detection rules, from hypothesis through backtesting and deployment to performance review.
KPI framework:
define, build and maintain metrics for detection effectiveness, false positives, losses, alert volumes and operational productivity.
Activity tracking:
reporting on rule changes, alert handling and team throughput, with dashboards that stakeholders actually use.
Detection improvement:
proactively find new typologies, data signals and controls, and turn them into live rules or models.
What you'll do
Build and improve detection logic:
translate fraud and financial crime typologies into rules; use SQL and Python to backtest, simulate and measure impact before release.
Monitor and analyze:
track real-time and batch transaction data, spot anomalies and emerging attack patterns, and run deep-dives on loss drivers and rule performance.
Drive automation:
replace manual analysis and reporting with scalable pipelines, scheduled jobs and self-serve dashboards.
Collaborate as a partner:
Product and Engineering:
define requirements, data needs and system enhancements.
Compliance:
make sure detection meets AML/TF, KYC and regulatory expectations, and support audits and partner due diligence.
Network:
align on Visa and Mastercard program requirements, thresholds and monitoring.
Operations:
use investigation feedback to refine rules and reduce noise.
Support regulatory compliance:
stay current on AML regulations, PSD2/SCA, and card scheme rules, and help embed them into controls.
Take responsibility and escalate:
document decisions and rule rationale clearly, and escalate material risks early.
What You’ll Need To Be Successful In This Role:
Experience in fraud or financial crime analytics, ideally in fintech, payments or high-volume B2C.
Proven hands-on experience with rule-based detection: designing, tuning and evaluating rules, with clear trade-off thinking (catch rate vs. false positives vs. customer friction).
Advanced SQL and experience with modern data platforms and large-scale data processing (distributed frameworks such as Spark or similar).
Python for analysis and automation (pandas, notebooks, scheduled workflows), including experience working with large datasets.
Solid understanding of fraud typologies and AML/TF concepts, and awareness of emerging trends.
Knowledge of Visa and Mastercard tools, data and monitoring programs (AVS, 3DS, chargeback and fraud programs).
Practical knowledge of payment methods (cards, tokenization, Apple Pay, Google Pay, etc.).
Experience building dashboards in a BI tool (Looker, Tableau, Power BI or similar).
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team.
Clear communication and documentation, able to explain data-driven decisions to technical and non-technical stakeholders.
Nice to have
Experience with rules engines or decisioning platforms and expression-based rule logic.
Experience with advanced methods for anomaly detection (statistical, unsupervised or machine learning approaches) and applying them to fraud or financial crime use cases.
Familiarity with how financial crime operations run day to day.
Experience working with auditors or regulators, or supporting regulatory reviews and partner due diligence.
What you'll achieve
First 3 months
Understand our products, detection framework, rules engine and data landscape.
Learn our KPIs, tooling and key fraud and AML patterns.
Build relationships across Product, Compliance, Engineering and Operations.
Take responsibility for a first set of rules and ship your first tuning improvements.
By 6 months
Co-own the end-to-end rules lifecycle for your portfolio, with documented performance reviews.
Launch a reliable KPI and activity tracking suite.
Deliver your first automation that removes recurring manual work.
By 12 months
Be a key contributor and owner for detection effectiveness and reporting.
Deliver measurable gains in loss reduction, false positive rate or operational efficiency.
Have introduced new detection approaches and automation that strengthen our compliance posture.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire an Assistant Vice President to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with strong analytical skills, and the ability to communicate complex findings effectively.
Responsibilities
Conduct comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes.
Conduct assessments of external fund managers, with a focus on private equity, private credit, hedge funds and real assets.
Identify, evaluate, and mitigate operational risks associated with potential and existing investments.
Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations.
Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks.
Engage in ad-hoc projects to support the Alternatives platform.
Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management.
Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management.
Mentor and train junior members, fostering a culture of continuous improvement and professional development.
Qualifications
Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred
6 - 10 years of experience for the AVP role and 10-15 years of experience for the VP level in operational due diligence, risk management, internal audit, or a related field within the investment industry
Strong analytical and problem-solving skills with the ability to synthesize complex information
Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively
Exceptional attention to detail and a commitment to delivering high-quality work
Proven project management skills, with the ability to manage multiple projects and meet tight deadlines
Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders
Benefits
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The base salary range for this role is $125,000 CAD to $155,000 CAD The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans so of which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination. iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
As Kubernetes and Container Platform Security Specialist you own the security of Verda's Kubernetes offering: multi-node and single-node clusters, the container registry, and the credentials that reach it.
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New York, NY; Pittsburgh, PA
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